Maruti Udyog Ltd. (MUL)
MILESTONES
1981 Maruti Udyog Ltd. was incorporated.
1982 Steped into a JV with SMC of Japan.
1983 Maruti 800, a 796 cc hatchback, India’s first
affordable car was produced.
1984 Installed capacity reached 40,000 units. Omni,
a 796 cc MUV was in production.
1985 Launch of Maruti Gypsy (970cc, 4WD off-road
vehicle).
1986 Produced 100,000 vehicles (cumulative
production).
1987 Exported first lot of 500 cars to Hungary.
1988 Installed capacity increased to 100,000 units.
1992 SMC increases its stake to 50 per cent.
1994 Produced the 1 millionth vehicle since the
commencement of production.
1995 Second plant launched, the installed capacity
reached 200,000 units.
1996 Launch of 24-hour emergency on-road vehicle
service.
1997 Produced the 2 millionth vehicle since the
commencement of production.
1998 Launch of website as part of CRM initiatives.
1999 Launch of Maruti - Suzuki innovative traffic
beat in Delhi and Chennai as social initiatives.
A well developed transportation system plays a
key role in the development of an economy,
and India is no exception to it. With the growth
of transportation system the Automotive Industry
of India is also growing at rapid speed, occupying
an important place on the ‘canvas’ of Indian
economy.
In India there are 100 people per vehicle, while
this figure is 82 in China. It is expected that Indian
automobile industry will achieve mass
motorization status by 2014. Since the first car
rolled out on the streets of Mumbai (then
Bombay) in 1898, the Automobile Industry of
India has come a long way. During its early stages
the auto industry was overlooked by the then
Government and the policies were also not
favorable. The liberalization policy and various
tax reliefs by the Govt. of India in recent years
has made remarkable impacts on Indian
Automobile Industry. Indian auto industry, which
is currently growing at the pace of around 18 %
per annum, has become a hot destination for
global auto players like Volvo, General Motors
and Ford.
Today Indian automotive industry is fully
capable of producing various kinds of vehicles
and can be divided into 03 broad categories :
Cars, two-wheelers and heavy vehicles.
2004 Maruti closed the financial year 2003-04 with
an annual sale of 472122 units, the highest ever
since the company began operations 20 years ago.
Maruti Udyog Ltd. (MUL) is the first automobile
company in the world to be honoured with an
ISO 9000:2000 certificate. The company has a
joint venture with Suzuki Motor Corporation of
Japan. It is said that the company takes only 14
hours to make a car. Few of the popular models
of MUL are Alto, Baleno, Swift, Wagon-R and
Zen. Suzuki Motor Corporation is a Japanese
automobiles manufacturing company. It
produces a full range of motorcycles, outboard
motors, and a variety of other small combustionpowered engine products. The company has its
production units in more than 22 countries. In
India it has teamed up with Maruti and has
become India’s largest automobile sellers as
Maruti Suzuki
2005 The fiftieth lakh car rolls out in April, 2005.
Company Profile
2000 IDTR (Institute of Driving Training and
Research) launched jointly with Delhi
government to promote safe driving habits.
2001 Launch of customer information centers in
Hyderabad, Bangalore, and Chennai.
2002 SMC increases its stake to 54.2 per cent.
Launch of Maruti Finance with 10 finance
companies in Mumbai.
Start of Maruti True value in Mumbai.
2003 Production of 4 millionth vehicle.
Listed on BSE and NSE after a public issue
oversubscribed 10 times.
Maruti Udyog Limited (MUL), established in
1981, had a prime objective to meet the growing
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demand of a personal mode of transport, which
is caused due to lack of efficient public transport
system. The incorporation of the company was
through an Act of Parliament.
Suzuki Motor Company of Japan was chosen
from seven other prospective partners worldwide.
Suzuki was due not only to its undisputed
leadership in small cars but also to commitments
to actively bring to MUL contemporary
technology and Japanese management practices
(that had catapulted Japan over USA to the status
of the top auto manufacturing country in the
world).
A licence and a Joint Venture agreement was
signed between Government of India and Suzuki
Motor Company (now Suzuki Motor
Corporation of Japan) in Oct 1982.
Maruti Suzuki India Limited (MSIL, formerly
Maruti Udyog Limited), a subsidiary of Suzuki
Motor Corporation of Japan, is India’s largest
passenger car company, accounting for over 50
per cent of the domestic car market. Maruti
Suzuki India Limited a publicly listed automaker
in India. It is a leading four-wheeler automobile
manufacturer in South Asia. Suzuki Motor
Corporation of Japan holds a majority stake in
the company. It was the first company in India to
mass-produce and sell more than a million cars.
It is largely credited for having brought in an
automobile revolution to India. It is the market
leader in India. On 17 September 2007, Maruti
Udyog was renamed to Maruti Suzuki India
Limited. The company’s headquarters remain
in Gurgaon, near Delhi.
The old logo of Maruti Suzuki India Limited. Later
the logo of Suzuki Motor Corp. was also added
to it
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Maruti Suzuki is one of India’s leading
automobile manufacturers and the market leader
in the car segment, both in terms of volume of
vehicles sold and revenue earned. Until recently,
18.28% of the company was owned by the
Indian government, and 54.2% by Suzuki of
Japan. The Indian government held an initial
public offering of 25% of the company in June
2003. As of May 10, 2007, Govt. of India sold its
complete share to Indian financial institutions.
With this, Govt. of India no longer has stake in
Maruti Udyog.
Maruti Udyog Limited (MUL) was established in
February 1981, though the actual production
commenced in 1983. Through 2004, Maruti has
produced over 5 Million vehicles. Marutis are
sold in India and various several other countries,
depending upon export orders. Cars similar to
Marutis (but not manufactured by Maruti Udyog)
are sold by Suzuki in Pakistan and other South
Asian countries.
The company annually exports more than
30,000 cars and has an extremely large domestic
market in India selling over 500,000 cars
annually. Maruti 800, till 2004, was the India’s
largest selling compact car ever since it was
launched in 1983. More than a million units of
this car have been sold worldwide so far.
Currently, Maruti Alto tops the sales charts.
Due to the large number of Maruti 800s sold in
the Indian market, the term “Maruti” is
commonly used to refer to this compact car
model. Till recently the term “Maruti”, in popular
Indian culture, was associated to the Maruti 800
model.
Maruti Suzuki India Limited, a subsidiary of
Suzuki Motor Corporation of Japan, has been
the leader of the Indian car market for over two
decades. It’s manufacturing facilities are located
at two facilities Gurgaon and Manesar south of
New Delhi. Maruti’s Gurgaon facility has an
installed capacity of 350,000 units per annum.
The Manesar facilities, launched in February
2007 comprise a vehicle assembly plant with a
capacity of 100,000 units per year and a Diesel
Engine plant with an annual capacity of 100,000
engines and transmissions. Manesar and Gurgaon
facilities have a combined capability to produce
over 700,000 units annually.
During 2007-08, Maruti Suzuki sold 764,842
cars, of which 53,024 were exported. In all, over
six million Maruti cars are on Indian roads since
the first car was rolled out on December 14,
1983.
Maruti Suzuki offers 10 models, ranging from the
people’s car, Maruti 800, for less than Rs 200,000
($ 5000) ex-showroom to the premium sedan
SX 4 and luxury SUV, Grand Vitara. Suzuki Motor
Corporation, the parent company, is a global
leader in mini and compact cars for three
decades. Suzuki’s technical superiority lies in its
ability to pack power and performance into a
compact, lightweight engine that is clean and fuel
efficient. Maruti is clearly an “employer of choice”
for automotive engineers and young managers
from across the country. Nearly 75,000 people
are employed directly by Maruti and its partners.
The company vouches for customer satisfaction.
For its sincere efforts it has been rated (by
customers)first in customer satisfaction among all
car makers in India for seven years in a row in
annual survey by J D Power Asia Pacific. Maruti
Suzuki was born as a government company, with
Suzuki as a minor partner, to make a people’s
car for middle class India. Over the years, the
product range has widened, ownership has
changed hands and the customer has evolved.
What remains unchanged, then and now, is
Maruti’s mission to motorise India. Maruti Udyog
Limited (MUL), established in 1981, had a prime
objective to meet the growing demand of a
personal mode of transport, which is caused due
to lack of efficient public transport system. The
incorporation of the company was through an
Act of Parliament.
Suzuki Motor Company of Japan was chosen
from seven other prospective partners worldwide.
Suzuki was due not only to its undisputed
leadership in small cars but also to commitments
to actively bring to MUL contemporary
technology and Japanese management practices
(that had catapulted Japan over USA to the status
of the top auto manufacturing country in the
world).
A licence and a Joint Venture agreement was
signed between Government of India and Suzuki
Motor Company (now Suzuki Motor
Corporation of Japan) in Oct 1982.
The objectives of MUL, then are as cited below:
•
Modernization of the Indian Automobile
Industry.
•
Production of fuel-efficient vehicles to
conserve scarce resources.
•
Production of large number of motor
vehicles which was necessary for
economic growth.
In 2001, MUL became one of the first automobile
companies, globally, to be honoured with an
ISO 9000:2000 certificate. The production/ R&D
is spread across 297 acres with 3 fully-integrated
production facilities. The MUL plant has already
rolled out 4.3 million vehicles. The fact says that,
on an average two vehicles roll out of the factory
in every single minute. The company takes
approximately 14 hours to make a car. Not only
this, with range of 11 models in 50 variants,
Maruti Suzuki fits every car-buyer’s budget and
any dream.
Vision
“The Leader in the Indian Automobile Industry,
creating customer Delight and Shareholder’s
wealth; A pride of India”
Core Values of MUL
•
Customer Obsession
•
Fast , Flexible and First Mover
•
Innovation and Creativity
•
Networking and Partnership
•
Openness and Learning
Partner for the Joint Venture
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Suzuki Swift
Pressure started mounting on Indira and Sanjay
Gandhi to share the details of the progress on the
Maruti Project. Since country’s resources were
made available by mother to her son’s pet project.
A delegation of Indian technocrats was assigned
to hunt a collaborator for the project. Initial
rounds of discussion were held with the giants of
the automobile industry in Japan including
Toyota, Nissan and Honda. Suzuki Motor
Corporation was at that time a small player in
the four wheeler automobile sector and had
major share in the two wheeler segment. Suzuki’s
bid was considered negligible. In the initial days
Suzuki took all steps to ensure the government
about its sincerity on the project. Suzuki in return
received a lot of help from the government in
such matters as import clearances for
manufacturing equipment (against the wishes of
the Indian machine tool industry then and its
own socialistic ideology), land purchase at
government prices for setting up the factory
Gurgaon and reduced or removal of excise tariffs.
This helped Suzuki conscientiously nurse Maruti
through its infancy to become one of its flagship
ventures.
Relationship between the Government of India,
under the United Front (India) coalition and
Suzuki Motor Corporation over the joint venture
was a point of heated debate in the Indian media
till Suzuki Motor Corporation gained the
controlling stake. This highly profitable joint
venture that had a near monopolistic trade in
the Indian automobile market and the nature of
the partnership built up till then was the
underlying reason for most issues. The success of
the joint venture led Suzuki to increase its equity
from 26% to 40% in 1987, and further to 50% in
1992. In 1982 both the venture partners had
entered into an agreement to nominate their
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candidate for the post of Managing Director and
every Managing Director will have a tenure of
five years.
Initially R.C.Bhargava, was the managing director
of the company since the inception of the joint
venture. Till today he is regarded as instrumental
for the success of Maruti Udyog. Joining in 1982
he held several key positions in the company
before heading the company as Managing
Director. Currently he is on the Board of
Directors. After completing his five year tenure,
Mr. Bhargava later assumed the office of PartTime Chairman. The Government nominated
Mr. S.S.L.N. Bhaskarudu as the Manging Director
on. Mr. Bhaskarudu had joined Maruti in 1983
after spending 21 years in the Public sector
undertaking Bharat Heavy Electricals Limited as
General Manager. Later in 1987 he was promoted
as Chief General Manager, 1998 as Director,
Productions and Projects, 1989 Director,
Materials and in 1993 as Joint Managing Director.
Products and Services offered
Maruti 800
Maruti Zen Estilo
Product Line: In the order they were launched:
•
Maruti 800: Launched 1983. Largest
selling car in India, until 2004. Cheapest
car in India. 3 Face-Lifts.(P)
•
Maruti Omni: Launched 1984. Maruti
Gypsy: Launched 1985.(P)
•
Maruti Wagon-R:Launched 1999, 2
Face-Lifts.(P)
•
Maruti Alto: Launched 2000. Currently
the largest selling car in India.
•
Maruti Versa(2003-)
•
Maruti Zen Estilo(2005-)
•
Maruti Suzuki Swift 1 very small facelift(2006- )
•
Maruti Suzuki SX4 (May 2007- )
•
Maruti Grand Vitara Sports Utility Vehicle
Launched in (July 2007- ). Imported
•
Maruti DZiRE Sedan Version of swift
launched in (March 2008- )
Upcoming models in 2008
•
Suzuki Splash
•
Suzuki A-Star
across India. Service is a major revenue generator
of the company. Most of the service stations are
managed on franchise basis, where Maruti trains
the local staff. Other automobile companies
have not been able to match this benchmark set
by Maruti. The Express Service stations help many
stranded vehicles on the highways by sending
across their repair man to the vehicle.
Maruti TrueValue
Maruti True service offered by Maruti Udyog to
its customers. It is a market place for used Maruti
Vehicles. One can buy, sell or exchange used
Maruti vehicles with the help of this service in
India.
Accessories
Many of the auto component companies other
than Maruti Udyog started to offer components
and accessories that were compatible. This
caused a serious threat and loss of revenue to
Maruti. Maruti started a new initiative under the
brand name Maruti Genuine Accessories to offer
accessories like alloy wheels, body cover, carpets,
door visors, fog lamps, stereo systems, seat covers
and other car care products. These products are
sold through dealer outlets and authorized service
stations throughout India.
Maruti Driving School
Future Maruti Suzuki Plans
•
Maruti Omni Face-Lift in 2009
•
New Mini-SUV in 2010 Likely to be a
four-door Jimny.
•
New Luxury Sedan in 2010 Likely to be
a production version of the Kizashi.
•
New Swift in 2011
•
New Alto
Authorized Service Stations
Maruti is one of the companies in India which
has unparalleled service network. To ensure the
vehicles sold by them are serviced properly
Maruti has 2628 listed Authorized service stations
and 30 Express Service Stations on 30 highways
A Maruti Driving School in Chennai
As part of its corporate social responsibility Maruti
Udyog launched the Maruti Driving School in
Delhi. Later the services were extended to other
cities of India as well. These schools are modelled
on international standards, where learners go
through classroom and practical sessions. Many
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international practices like road behaviour and
attitudes are also taught in these schools. Before
driving actual vehicles participants are trained
on simulators.
Exports
Corporate Governance
In India, ‘Corporate Governance’ standards for
listed companies are stipulated by Securities and
Exchange Board of India ( SEBI) through a special
provision- Clause 49 of the Listing Agreement.
As a conscious and vigilant organization, Maruti
Suzuki had initiated good ‘Corporate
Governance’ practices even before Clause 49
became applicable and these practices form an
integral part of the company’s governance
culture.
Maruti Suzuki has helped India emerge as the
fourth largest exporter of automobiles in Asia.
Shown here is Maruti Gypsy in Malta.
Maruti Exports Limited is the subsidiary of Maruti
Udyog Limited with its major focus on exports
and it does not operate in the domestic Indian
market. The first commercial consignment of 480
cars were sent to Hungary. By sending a
consignment of 571 cars to the same country
Maruti crossed the benchmark of 300,000 cars.
Since its inception export was one of the aspects
government was keen to encourage and
expectation were high from Maruti to earn
foreign currency.
Angola, Benin, Djibouti, Ethiopia, Europe, Kenya,
Morocco, Sri Lanka, Uganda, Chile, Guatemala,
Costa Rica and El Salvador are some of the markets
served by Maruti Exports.
Key competitors
•
Tata Motors
•
Hyundai
•
Ford
•
FIAT
•
General Motors
•
Honda
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The Company strives to foster a corporate culture
in which high standards of ethical behavior,
individual accountability and transparent
disclosure are ingrained in all its business dealings
and shared by its Board of Directors,
Management and Employees.
The Company has established systems &
procedures to ensure that its Board of Directors
is well-informed and well-equipped to fulfill its
overall responsibilities and to provide the
management strategic direction it needs to create
long-term shareholder value.
On its Board, the Company has four nonExecutive- Independent Directors of high stature
from varied backgrounds, who bring with them
rich experience and high ethical standards.
In recent years, the Company has evolved a
Control Self Assessment mechanism to evaluate
the effectiveness of internal controls over
financial reporting.
Key internal controls over financial reporting
were identified and put to self assessment by
control owners in the form of Self Assessment
Questionnaires through a web based online tool
called “Control Managers”.
With the successful implementation of the online
Controls Self Assessment framework, the
Company has become one of the few companies
in India to have a transparent framework for
evaluating the effectiveness of internal controls
over financial reporting. The initiative further
reinforces the commitment of the Company to
adopt best corporate governance practices.
Driving Training Institute
Education Programme for Mothers
Institute of Driving Training & Research (IDTR), is
a joint venture between the Dept of Transport,
Govt. of Delhi and Maruti Suzuki India Limited.
‘Chetna’, an education programme for mothersis an another endeavor to provide basic
education to mothers of the students of DPS
Maruti Kunj and surrounding villages. Majority
of students at the school are first generation
learners. Therefore, the concept of starting a
movement of learning ‘Chetna’ for mothers has
been promoted. The response has been
encouraging.
Spread over an area of about 14.5 acres, the
institute is truly one of its kind in India. It is
equipped with state of the art training and testing
aids with air-conditioned class rooms, library,
workshop and canteen facilities.
The trainees at the institute receive abundant
opportunities to learn driving and develop
confidence so as to lay the foundations for a
safer future. All this is facilitated by a team of
highly skilled, experienced and dedicated faculty
members whose expertise and high level of
motivation provides the right learning
environment for the trainees.
The institute is well equipped for both practical
as well as theoretical training using TV and other
visual aids.
Through consistent efforts, planning and
technological innovation, IDTR has built for itself
a reputation of being the finest road safety
education and driving training facility in India.
DPS
Through the Maruti Employees Education Trust
(MEET) we have set-up a well equipped modern
school in association with Delhi Public School
Society (DPS) at Maruti Kunj (Bhondsi), Gurgaon,
has been set up to provide quality education not
only to the children of the employees at Maruti
but also to the citizens of Gurgaon.
Education to Underprivileged
DPS Maruti Shiksha Kendra, an education
programme for the underprivileged, was
inaugurated at DPS, Maruti Kunj. The objective
of his project is to educate the children of below
poverty line (BPL) families from the nearby
villages of Gurgaon district. 190 students in the
age group of 5-12 years (classes I-V) have already
enrolled. DPS Maruti Kunj is providing books,
writing material and uniforms, refreshment and
transport facilities to these children.
Social Welfare
Welfare Camps
Every year we organize blood donation camps
along with Red Cross, in which employees donate
blood. Eye check-up camps, family planning
related camps and other health camps are also
organized periodically.
Medical Support & Welfare
The employees of Maruti have always donated
generously to people affected by natural
calamities. They contributed Rs. 2 million to
rehabilitate earthquake victims in Latur. We also
run a creche for the children of construction
workers, which provides food shelter and
education for 85 children.
Environment Concern
Maruti Suzuki India Ltd. is committed to:
•
Maintain and continually improve upon
our Environmental Management system
and performance.
•
Prevention of pollution resulting from our
business activities and products.
•
Strictly adhere to environmental laws and
further follow our own standards.
Recognizing our responsibility to provide a green
and safe environment, we put forward following
action guidelines:
•
Promote energy conservation
•
Promote three R’s (Reduce, Reuse,
Recycle)
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•
Promote “Green” procurement
Post Script
•
Provide environmental education to all
the personnel working for or on the behalf
of Maruti Suzuki India Limited
Our social efforts were a key factor in the
company being awarded the CII-EXIM Business
Excellence Award in November 1998. Maruti is
only the second company to have won this
prestigious award which covers all aspects of a
company’s operation, and pays considerable
attention to the company ’s social and
environmental efforts.
Since the commencement of operations in 1981
we’ve been committed to the protection of the
environment and conservation of non-renewable
energy sources. Our proactive approach
depends not only upon meeting the expectations
of the regulatory authorities but achieving the
high standards that we’ve set as a responsible
corporate citizen.
This philosophy of trying to make a difference to
the environment penetrates through our
employees to the process of manufacture and
finally into our products.
Pollution Control Camps
Our elaborate system of Free Pollution CheckUp Camps which run at regular intervals, is
designed at making the cars already on the road
operate more efficiently. It also inculcates
awareness for environmental protection among
the many car users of India.
MPFI
We have introduced Euro II compliant MPFI
engines in all our models. Along with our vendors,
we’ve made investments of over Rs. 60 million
for introducing MPFI technology compliant cars.
CNG
Maruti is a strong advocate of CNG, a more ecofriendly fuel alternative to diesel and petrol. In
our endeavour to provide a cleaner and greener
option to the customer, we are in the process of
equipping an extensive dealer network to assist
Maruti owners in fitting CNG kits.
Rain Water Harvesting
To recharge the aquifer, measures were taken to
harvest the rain water through soak pits, recharging
shafts and water lagoons. These measures are
capable of charging nearly 50% of the average
annual rainfall at Maruti, into the Earth.
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In recognition of our commitment to environment
protection and conservation of non-renewable
energy sources, we were awarded the ISO 14001
Certificate for our Environment Management
Systems at the Gurgaon Plant. The ISO 14001
certification is applicable to all our manufacturing
activities, products and services.
Product and Services
New Service Station
Maruti invites request from the existing workshops
and new entrepreneurs for setting up Maruti
Authorized Service Stations in selected cities of
the following States:
Madhya Pradesh, Tamil Nadu, Uttar Pradesh,
Uttaranchal, Arunachal Pradesh, Bihar,
Chhattisgarh, Jharkhand, Orissa, West Bengal,
Rajasthan, Himachal Pradesh, Assam, Jammu &
Kashmir, Manipur, Meghalaya, Mizoram,
Nagaland, Sikkim, Tripura, Pondicherry, Andhra
Pradesh, Karnatka, Maharashtra, Daman & Diu
and Gujrat
Maruti will provide technical support and train
the service personnel for the MASS. Selection
criteria includes:
•
Ability and willingness to provide aftersales service, repair work in accordance
with Maruti guidelines
•
Capability to invest in repair workshops,
equipment and tools
•
Availability of adequate open area on
main road or highway.
•
Market reputation and managerial abilities
Location on a national highway will be an added
advantage.
About N2N Fleet Management
Car maintenance is a time-consuming process,
especially if you own a fleet.
Maruti’s N2N Fleet Management Solutions for
companies, takes care of the A to Z of your
automobile problems. Our services include endto-end backups/solutions across the vehicle’s life:
Leasing, Maintenance, Convenience services and
Remarketing.
N2N Range of Services
Vehicle Acquisition
Comprehensive Vehicle Acquisition Program with
single window solution
Insurance, registration and road tax management
services.
Insurance Cover
A Comprehensive Insurance renewals and
Accident Management Program with virtually
cash less claim transactions.
With N2N on board, car problems are things
that happen to other people. So just sit back,
relax and race ahead with the times. With
Maruti, your car is in good hands.
Vehicle Maintenance
About Worldwide Trends
Tyre/battery replacements as per OEM
recommendations.
Globally, Corporates outsource fleet
management to professional fleet management
service providers thereby achieving substantial
cost savings and efficiency advantages through
economies of scale. Most global automotive
OEMs (like GM, Ford, Daimler Chrysler) offer
fleet management services to their corporate
clients to serve them better.
In the US, 70% of new cars are purchased through
leasing. Similarly, in Europe, 45% of the cars are
purchased through leasing since residual value
based lease products make it attractive for the
customer to own the car for 3-5 year tenure
and exchange it for a new car without increasing
the ownership cost.
N2N Benefits
A wide range of cars to choose from- Maruti 800
to Baleno.
Low Investment- Residual Value based EMI.
Tax benefits- Lease rentals can be shown as
revenue expenditure.
A Comprehensive OEM backed Full Service
Maintenance Program.
Extensive MIS reporting of car’s condition from
time to time.
Emergency Support Services
Replacement vehicles in case maintenance
downtime are more than 24 hours.
Vehicle Remarketing
A Vehicle Resale Program for your fleet.
Hassle-free resale of vehicles through Maruti’s PreOwned Car channels.
If you are interested in any of the services above,
please tell us about your requirements.
NRI Scheme
The Maruti Suzuki “Dil Se NRI PROGRAMME”
makes it easy to gift a car, in india, to the near &
dears.
Under this exclusive programme a “Special Price”
and many other value added services are offered.
N2N maintenance- Saves time and money.
Special Price
N2N remarketing- Speedy and efficient resale of
the old/existing fleet.
The Special Price on the Maruti-Suzuki Dil Se
NRI Programme includes a discount on the
vehicles. The discount varies depending upon
the model you choose. There are also some
special discounts of on Genuine Maruti
Our range of services covers acquisition,
maintenance and resale of vehicles and is
detailed below.
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Accessories and on Labour and After Sales
Services. Your nominee can also get Auto Card.
Vehicle Delivery Services
This service includes home delivery of the car to
your Nominee on a Priority basis.
After Sale Services
the advantages of a international credit card, but
also the benefit of earning valuable Auto points
for your next car. Just check out the AutoCard
advantages yourself.
Special offers from Maruti Suzuki and programme
partners.
•
No Membership Fee.
•
Valuable Auto points for your next car.
•
Unmatched privileges.
•
Worldwide acceptance.
Group Purchase
•
Cashless transactions.
Under the Group purchase scheme, a NRI/PIO
Customer gets additional discount in the range
of Rs.2000 to Rs.6000 per vehicle in case they
buy more than three vehicles.
•
International ATM access.
Free Pick up and Drop Services for two years.
This service is in accordance with the dealer’s
Vehicle Servicing Schedule. A Back up vehicle is
also provided in case of a service delay beyond
48 hours of the stipulated time
Car Models
•
Maruti 800
•
Omni
•
Alto
•
Gypsy
•
Versa
•
Zen
•
WagonR
•
Esteem
Auto Card
•
SX4
The AutoCard is a unique loyalty rewards
programme designed exclusively for Maruti
Suzuki Car owners. With it, you not only get all
•
Grand Vitara
•
Swift
Add Ons
Additional services includes: Vehicle
Maintenance Services, Chauffeur Service and
Insurance Management Services. These services
can be provided as add ons after required
formalities and necessary payments from your
nominee.
Referral Programme
Refer the website to your friends and relatives.
You could become lucky winner of Maruti Alto.
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