TAP Certificate in
Training Needs Analysis
2 days classroom
Overview
This course offers administrators a structured approach to identifying training needs so that designing
appropriate courses is focused - ensuring value for money and effective use of time. Administrators learn
a process which begins with the clarification of a training request and ends with estimating costs and the
creation of a training needs analysis report. The course considers what key questions to ask the sponsor
and which information-gathering techniques are most appropriate.
Benefits to the delegate
 Learn a process for Training Needs Analysis (TNA) that ensures learning solutions recommended to the
sponsor will meet the needs of the individuals concerned and the organisation
 Build the confidence of sponsors by achieving Professional Certification in TNA processes
 Bring the theory to life by applying each stage of the process to a workbased project
 Take away templates to assist in the analysis of future learning needs
Benefits to the organisation
 Involvement of the learning community at an
early stage of the intervention builds buy-in
 Increased confidence in L&D’s capability to
understand the business issues and its ability
to recommend innovative learning solutions
that recognise organisational context
 Application of a consistent approach to the
TNA process based on a best-practice model
 Builds trust in the applicability and reliability
of learning interventions in the business
 Ensures efficient selection of appropriate
learning options based on available budget
Who is it for?
Suitable for training adminstrators who wish to develop the skills needed to carry out a training needs
analysis assignment or assist colleagues to do so
Course objective and assessment
Delegates plan the analysis of their own learning event to meet the criteria of the Analysis Profile, using
the templates provided. Leading to the TAP Certificate in Training Needs Analysis. The Certificate is an
elective in the TAP Diploma in L&D Administration.
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What will delegates learn?
Understanding the training analysis process
Defining the term ‘training needs analysis’
Understanding the training needs analysis process
Applying the skills of training needs analysis within different contexts
Clarifying a sponsor’s request
Conducting an interview to clarify the sponsor’s request
Establishing accurate information about the current and required performance
Separating the performance gaps that can be addressed by training from those that require other
strategies or interventions
Analysing the target group to ensure the solution is relevant
Forecast business benefits
Predicting the impact the training will have on individuals, teams and the organisation
Determining the measurable business benefits of the training
Gathering information about the performance gap
Selecting appropriate techniques in order to gather information on the performance gap
Gathering information efficiently
Conducting a learning needs interview professionally
Developing, distributing and analysing questionnaires
Using technology and media to maximise efficiency
Determining the content
Determining content by breaking down a goal into tasks and sub-tasks
Breaking down a task or sub-task into detailed learning points
Grouping the identified tasks into sessions and structuring logically
Identifying any learner pre-requisites for the intervention
Estimating timings
Analysing the relevance and competence of skills by job roles/individuals
Writing aims and objectives
Selecting delivery methods and analysing resources
Understanding the advantages and disadvantages of delivery methods
Selecting the most appropriate delivery methods for each element of the design
Analysing the location, facilities and equipment to ensure they are fit for purpose and within budget
Predicting issues that may arise during delivery and eliminating these where possible
Costing training and making recommendations
Negotiating adjustments to the budget, if applicable, based upon the estimated costs
Reaching agreement on the objectives and deliverables
Writing a report recommending a training solution
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TAP Qualifications
Due to their unique range and scope, TAP Qualifications provide individuals and organisations with a
means to develop a career pathway based on achieving Certification of Learning and Development Skills.
All TAP Certificates and Diplomas are awarded by The British Institute for Learning and Development,
which also externally verifies the programme.
The robustness and rigour of the TAP assessment models led the University of Chester to accredit this
Certificate at HE Level 4.
For further information contact the TAP Support Team
Foundation House, Millburn Hill Road
University of Warwick Science Park
Coventry, CV4 7HS
Tel: +44 (0) 24 7641 1288
Email: info@trainingfoundation.com
Website: www.tap-training.com
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