FY 2013 O PERATIONAL P ROGRESS R EPORT
Arts and History
S TRATEGY :
F OSTER
RECREATION THRIVE
The mission of the
Department of
Arts & History is to
provide leadership,
advocacy and
support for art and
history—to
create, engage
and connect with
our community.
The Department
offers services and
funding to
performing and
visual artists,
historians, and local
cultural
organizations. We
promote cultural
resources that are
visible, accessible,
relevant, inclusive,
and diverse for
residents and
visitors.
G
:
AN
ENVIRONMENT
WHERE
THE
ARTS ,
CULTURE ,
AND
T
C
150 ‐
LEARNING ,
'
,
S
‐ B
.
1. Work with sub‐commi ee; meet with leadership teams in City Departments
and community stakeholders; iden fy contractual needs; Iden fy legacy
projects for the 150.
Status: Program is well underway (and half way completed!). Many people
are par cipa ng in BOISE 150 ‐‐ from the Seqsui‐Shop (over 10,000 visitors
since January) to special events, the Sequi‐Speaks presenta ons, and
projects of our grant recipients, community and city partners. Staff
con nues to present to many community groups and a end community‐
based BOISE 150 events.
G
: H
B
,
.
1. Implement changes to Percent for Arts program that support new process for
incorpora ng public art into City projects; con nue to work with other
agencies and private sector for incorpora ng public art into construc on
projects.
Status: Staff con nues to work with agencies such as CCDC to facilitate
and install public art. Much collabora on with City departments con nues,
from Parks and Rec to the Airport, on a variety of projects [e.g., Southeast
Boise Streetcar Sta on plaza, Eco Art on 8th Street, two major airport
projects, CH Plaza, and more].
2. Facilitate infrastructure planning for arts and history programs. This includes needs assessment for
research archives, for a City cultural center, and long term strategies and funding for developing
strong history program in City.
Status: Received grant to develop planning document and will implement project during the third
quarter.
3. Leverage cultural opportuni es for economic development and tourism, and iden fy opportuni es
to enhance economic development/workforce training through arts and history, through studies of
the crea ve economy and more. See also "Community engagement."
Status: Much underway regarding cultural tourism through BOISE 150 efforts, many public art
walking tours, and new digital history tour (Remnants of Boise).
1
FY 2013 O PERATIONAL P ROGRESS R EPORT
Arts and History
4. Ensure accessibility, visibility, diversity, and inclusiveness for City‐supported arts and history
programs, and that city‐support art projects and history programs are dispersed throughout the
city.
Status: Our grant program helps facilitate these goals; our projects address and consider each as
well.
5. Provide professional training opportuni es, advancement and growth for staff.
Status: Staff a ended professional training thus far: Na onal Trust, Americans for the Arts.
G
: E
'
/
.
1. Fire Department historical research and wri ng.
Status: Facilitated contract for exhibit on FD.
2. Foothills Oral History Project for Parks and Rec.
Status: Completed.
3. Re‐Art at the Libraries.
Status: Just completed fourth successful year with TrICA and the Libraries.
4. Ensure sound curatorial prac ces, including management and maintenance of collec on. Clarify
process for Departments on accep ng art and ar facts.
Status: Public art maintenance/educa on posi on was elevated to a Cultural Asset Program
Manager posi on. This ensures oversight of all collec ons and their maintenance, insurance, risk
issues, etc.
G
B
:
T
,
,
,
,
.
1. Ensure a strong network of neighborhood and community involvement.
Status: Worked closely with the NRG team this year for BOISE 150‐related grants. Met with many
neighborhood groups and individuals. Staff also spoke to 20+ community groups about A&H and
Boise 150 opportuni es.
2
FY 2013 O PERATIONAL P ROGRESS R EPORT
Arts and History
G
:
C
,
‐
C
,
.
1. Work with school district to develop long‐term rela onship (gather informa on for needs
assessment).
Status: School essay contest for BOISE 150 has been a pos ve entrance into working with the
Boise School District. Needs assessment N/A.
S TRATEGY : R UN THE B USINESS
G
: M
A
H
C
,
,
.
1. Work with Commission to transi on to new model. Hold work session to iden fy op ons for
implementa on and seek recommenda ons for revision to roles and responsibili es.
Status: On‐going.
G
: E
,
,
.
1. Ensure databases, website, and social media applica ons are updated once a week. This includes
cleaning databases, upda ng the website, sending e‐blasts or e‐newsle ers, and interac ng with
the community via social media.
Status: A&H is running two large communica ons systems concurrently: departmental and BOISE
150. We have had excellent media a en on on all fronts ‐‐ from local and regional perspec ves.
2. Work with DFA staff to ensure financial and budget documents are completed in a mely manner.
Status: This con nues to work well.
3. Work with HR staff and others to implement personnel guidelines such as status sheets,
records, performance evalua ons and paperwork is complete and mely.
me
Status: This con nues to work well.
3
FY 2013 O PERATIONAL P ROGRESS R EPORT
Aviation
S TRATEGY : M ANAGE F INANCIAL AND T ECHNOLOGY R ESOURCES
G
The mission of the
Airport is to
provide for the
current and future
air transportation
needs of the Boise
Airport Market
through superior
customer service
and sustainable
planning, financial,
environmental,
resource
management and
economic
development
practices.
:
S
A
,
Status: This project is on going. Airport is maintaining the rates and fees it
charges to the Airlines at the current level by decreasing spending in
discre onary areas and increasing revenues when possible.
G
: D
BOI'
Status: BOI has par cipated in several industry benchmarking projects.
G
:
C
Status: BOI has implemented new technologies such as new Opera ons
programs for monitoring the airfield, expanded GIS mapping and expanded
Wi‐Fi in the terminal.
S TRATEGY : P ROMOTE A S TRONG AND D IVERSE L OCAL E CONOMY
G
: C
A
S
D
1. Meet with airline planners to discuss market opportuni es at least twice per year.
Status: Met with airline planners at Networks Route Planning Conference to discuss opportuni es
at Boise. A ended Allegiant Airlines Conference and hosted ribbon cu ng ceremony to celebrate
new inaugural service to Hawaii.
2. Update the Airport's Air Service Incen ve Program.
Status: Updated the Air Service Development Plan and Incen ve Plan. Presented Plans to Airport
Commission for endorsement. Plans to be formally approved by City Council in June.
3. Apply for federal grants that support air service and economic development efforts.
Status: There have been no air service development grants available during this repor ng period.
4. Develop partnerships with tourism and business organiza ons to garner support for air service
ini a ves.
Status: Con nue to serve on the Chamber's Business Travel Advisory Board. Provided input to
the Idaho Department of Commerce regarding Air Service.
4
FY 2013 O PERATIONAL P ROGRESS R EPORT
Aviation
5. Provide Mayor, Council and Commission with periodic briefings regarding state of the industry and
efforts by staff to retain as well as expand air service.
Status: Provided Mayor, Council and Commission with briefings regarding state of the industry
and efforts by staff to retain, as well as expand air service, through the Friday memo and Council
Workshops.
G
: O
A
D
1. Seek development/partnership opportuni es with airport tenants & others.
Status: Successfully nego ated a lease financing agreement with Western Aircra
project on Airport property that will add approximately 80 jobs.
for a $2M
2. Complete Air Cargo Study and implement recommenda ons as appropriate.
Status: Air Cargo Study under contract. Hosted two sets of mee ngs with area stakeholders. Dra
Cargo study completed. Final version expected in June.
3. Coordinate efforts with the Air Guard to recruit addi onal flying mission to BOI.
Status: Met with members of Congressional Delega on with the Mayor and General Sayler.
Mee ngs in DC were postponed un l June.
4. Seek to recruit avia on businesses to locate on or near Boise Airport.
Status: This project is on going.
5. Provide Mayor, Council and Commission with periodic briefings regarding efforts by staff and
progress to date.
Status: Provided Mayor, Council and Commission with periodic briefings regarding efforts by staff
and progress to date, primarily through the Friday Memo and Council Workshops.
G
: N
A
D
1. Complete Phases I and II in the Airport Property Development Plan.
Status: Phase I of the property development plan is complete, including updated GIS Mapping.
Phase II is process. An cipate a dra by summer 2013.
2. Collaborate with other City Departments, the State and other local economic development
organiza ons to ensure coordinated development efforts.
Status: This project is on going.
3. Provide Mayor, Council and Commission with periodic briefings regarding efforts by staff and
progress to date.
Status: Provided Mayor, Council and Commission with periodic briefings regarding efforts by staff
and progress to date, primarily through the Friday memo.
5
FY 2013 O PERATIONAL P ROGRESS R EPORT
Aviation
S TRATEGY : B E A L EADER FOR S USTAINABLE D EVELOPMENT AND R E -D EVELOPMENT
G
: E
D
/B
O
.
Status: This project is on going. Specific mee ngs include the Chamber, Department of
Commerce, and Micron, as well as serving on a variety of industry panels.
G
: Q
Status: This project is in progress.
G
: B
B
A
Status: Par cipated in Benchmarking analysis with 3 other peer airports.
G
: P
Status: Pursued grant to convert the Airport's "Live Fire Burn Pit" from fuel to propane. Expect
execu on in summer 2013.
G
: P
C
D
Status: This project is on going.
S TRATEGY : D EVELOP O RGANIZATIONAL C APACITY THROUGH A TTRACTING AND R ETAINING THE B EST P EOPLE ,
I NTEGRATING I NFORMATION M ANAGEMENT AND F OSTERING L EARNING
G
: C
D
,
Status: This project is on going.
G
: S
Status: This project is on going. Working on Strategic Planning with Airport Leadership Team.
Conduc ng 360 evalua on for Airport Department to assess employee issues.
G
: C
Status: This project is on going. Par cipated in City's Execu ve Management Compensa on
Team.
G
: E
Status: This project is on going. Provided supervisor training opportuni es for employees.
G
: C
Status: This project is in progress.
6
FY 2013 O PERATIONAL P ROGRESS R EPORT
Aviation
G
:F
O
C
‐O
T
Status: This project is on going. Specific projects include ERP implementa on, Airport Triennial
Exercise and Sustainability.
S TRATEGY : E NSURE
G
S
A SAFE AND HEALTHY , LIVABLE COMMUNITY
: E
F
A
A
, E
,
A
P
,T
, OSHA
A
,
Status: No compliance inspec ons occurred during this repor ng period.
G
:
E
.
Status: No new regulatory discrepancies during this repor ng period.
G
E
: C
C
E
D
T
F
S
.
Status: Planning for this exercise has been ongoing during this repor ng period. Exercise
scheduled for 5/22/13.
S TRATEGY : R UN THE B USINESS
G
: D
A
C
'
Status: This goal is on going.
G
:
D
K
P
I
Status: Par cipated in Benchmarking analysis with 3 other peer airports.
S TRATEGY : F OSTER AN ENVIRONMENT WHERE LEARNING , THE ARTS , HISTORY , CULTURE AND RECREATION THRIVE
G
: F
B
'
.
Status: This project is in progress.
G
: C
B
' 150
A
Status: Airport's Boise 150 display is in development. Will be on the second floor of the Airport
Rotunda in May 2013.
G
: I
Status: This project is in progress.
7
FY 2013 O PERATIONAL P ROGRESS R EPORT
Aviation
G
:E
A
'
Status: There are two Airport Art Projects in process. The first is a replacement of the mural in the
cket lobby. The second project is a new piece of art work for the pedestrian walkway between
the parking garage and the terminal.
8
FY 2013 O PERATIONAL P ROGRESS R EPORT
Finance and Administration
S TRATEGY :
D EVELOP ORGANIZATIONAL CAPACITY THROUGH ATTRACTING AND
RETAINING THE BEST PEOPLE , INTEGRATING INFORMATION AND BY FOSTERING LEARNING
G
The Department of
Finance and
Administration
exists to support
the City-wide
mission of
providing
exceptional
municipal services
and keeping Boise a
safe and vibrant
community. This is
accomplished
through a
department staff
that is committed
to teamwork,
expertise,
consistency,
balance and
integrity.
G
: I
:
D
T
.
Status: The RFP will be adver sed on May 29, 2013. An cipate awarding a
contract by mid‐July.
G
: I
C
A
P
(I
).
Status: A new model was presented and was very well received by EMT and
IBT. The next phase of the project involves a detailed review of the internal
services by an IBT focus group. The group will make recommenda ons to
EMT regarding the services, such as services that will be directly billed,
services removed or added to the Plan, and changes to alloca on bases. The
presenta on of the detailed service review to EMT is projected to occur in
July.
G
: C
S
CID A
.
Status: The Harris Ranch CID budget has been developed and is pending
presenta on to the CID Board. A June budget workshop is scheduled for
June 25, following the City’s workshop. The City team is working closely
with the developer to create a bond issuance strategy that will be
presented at the workshop. Administra ve processes are being
consolidated and organized for long‐term sustainability of the program.
I
F
A
.
Status: Recommenda ons were presented to department directors regarding a few opportuni es
to improve the overall administra on of the impact fee program. Final decisions are pending
further departmental discussions.
S TRATEGY : M ANAGE FINANCIAL AND INFORMATION RESOURCES TO PROVIDE THE RIGHT SERVICES EFFECTIVELY
AND PROVIDE BETTER COMMUNICATION TO THE PUBLIC
G
: I
C
(
)
.
Status: Complete. Budget Office staff, in collabora on with Informa on technology staff,
completed the implementa on of the new CityVision Budget system in January 2013. Budget staff
composed training manuals and presented training to all department users in February 2013.
Department users were successfully able to quickly learn the system and use it to build the 2014‐
15 budget.
9
FY 2013 O PERATIONAL P ROGRESS R EPORT
Finance and Administration
G
:
C
CIP
,
.
Status: 95% Complete. Budget Office staff have worked closely with the CIP Commi ee
throughout 2012 and 2013 to not only populate the 6‐year Capital Improvement Plan (CIP) but
also develop and refine the process and consistent products. We now have a consistent Program
manager, a repeatable process and repeatable products that both staff and Mayor and Council are
familiar with. Con nua on of the process will facilitate minor adjustments.
G
F
:
P
S
C
( ) . .B
I
P
A
.
Status: 50% Complete. Budget Office staff have collaborated with the Mayor's Office and
facilitated the year‐long discussion of Capital Projects requiring alterna ve funding sources
outside of the City's Current revenue streams. Budget Office staff have been proac ve in
organizing and categorizing projects, conduc ng analysis, providing recommenda ons and
responsive to all informa on requests. This project is ongoing.
G
: P
$25,000
P
$10,000 ‐
.
Status: The Purchasing Team began offering support to departments for these transac ons. This
service has been well received by departments.
G
: I
(IQM2).
Status: Phase I complete. The City awarded the contract IQM2. It is a single applica on that
automates the en re public and formal mee ng process: agenda prepara on; approval and
decision workflow; minute compila on; and public informa on dissemina on via video streaming
and electronic vo ng. Over the past year the City has been working to implement the solu on for
City Council mee ngs. The so ware implementa on has saved the City Clerk’s office
approximately 25 hours of staff me per week and has allowed staff to focus on other areas of
customer service. Phase II of the project is es mated to begin early next year and will provide
so ware access to all boards and commission across the City. This implementa on will e each
mee ng together and provide a full video and document history of each mee ng/item from the
incep on to the final approval stage.
G
: I
O
/
,
.
Status: Status: Ini al implementa on completed. Device re‐purposing has begun. The City of
Boise developed an RFP to engage an independent, vendor neutral company to conduct a
citywide assessment of the City Print Services, copiers, mul ‐func onal devices (MFDs),
mul func on printers (MFPs), printers, scanners and fax machines currently in use. Op mizon, a
local company, received the contract and conducted the citywide assessment. A er a detailed
review of the city’s current prac ces and associated costs, it was determined that exis ng de‐
10
FY 2013 O PERATIONAL P ROGRESS R EPORT
Finance and Administration
Status: con nued — centralized management philosophy was not efficient. When fully
implemented over the next two to three years, the project hard dollar savings is es mated at
$249,000. Savings include hardware, service and supplies, as well as measurable capacity gains
based on centralizing services. Ongoing savings are an cipated in subsequent years.
G
S
:
I
P
II ERP
C
M
S
.
Status: Determined that Contract Management and Strategic Sourcing will be implemented with
the upgrade to Version 10.
G
:
O
P
I
,
,
.
Status: Project underway with Lopez Consul ng to design and develop reports, dashboards, data
solu ons that ensure consistency. Completed focus group and individual interviews to assess
repor ng needs and gaps. Next step is to develop approximately five high priority reports by mid‐
June.
G
:
D
IT
,
,
.
A
A
,
DFA
G
M
R
A
, P
.
Status: Financial Business Owners ac vely managing their modules. DFA is conduc ng a Post
Implementa on Review to assess implementa on challenges, training and change management.
The review will be presented to EMT in early June.
G
:
F
ERP C
‐
.
Status: Facilita ng the Financial Users Group and the Procurement User Group mee ngs held
twice monthly.
G
: F
ERP S
ERP
C
IT, HR
DFA.
Status: ERP Steering Commi ee ac vely mee ng twice a month to iden fy and manage the
intersec on of ERP issues among IT, HR and DFA .
G
:
R
O B
.
ERP
Status: Moving forward with the Phase II OnBase implementa on for Accounts Payable to
eliminate dual entry.
11
FY 2013 O PERATIONAL P ROGRESS R EPORT
Finance and Administration
S TRATEGY : R UN THE BUSINESS
G
: L
CIP. D
2014‐2015
.
Status: 75% Complete. The development of the 2014‐15 budget presented several special
challenges which the Budget Office has both met and overcome. The process has required the
new Budget Manager to implement, deploy and immediately u lize two new computer systems
which included an en rely new General Ledger structure. Addi onally, the Budget Staff has
communicated citywide and deployed a new revenue forecast model which forced all
departments to constrain expenditure growth, triggering several ongoing policy challenges. Once
more, in order to compile, report and analyze the 2014‐15 budget the Budget Manager led an
effort to quickly develop a new repor ng solu on to replace the City's legacy repor ng solu on.
Budget Staff have overcome all of these challenges and also are currently in the process of
implemen ng a repeatable budget document report template and development process.
G
: PARKING/EMETERS: R
.
C
P
,
Status: Procured electronic e‐meter equipment, developed a strategic plan for the placement of
new devices and developed a plan to repurpose exis ng meters in outlying areas. Collaborated
with CCDC, DBA and downtown stakeholders to gather feedback for further rate and enforcement
strategies. Installa on of new e‐meters will occur in mid‐June and a new parking ordinance
should be in place by mid‐July.
G
: MAIL PROCESSING CENTER: R
.
Status: The City of Boise has been researching ways to improve the quality of service provided to
the ci zens along with ways to reduce the cost. One way the city has been able to achieve this
goal is to implement a mail processing center contract with Retail Lockbox (RLI). This project has
allowed the City to reduce staff by .5 FTE along with improving the speed of service to the ci zen.
Through this service, the City of Boise has eliminated the manual data entry and cash handling for
our mail‐in animal licenses. The City of Boise was also able to reduce the cost per transac on to
$.42 cents. That is a $1.33 savings per transac on. This is an cipated to save the City of Boise
roughly $14,000 dollars a year.
12
FY 2013 O PERATIONAL P ROGRESS R EPORT
Fire
S TRATEGY : E NSURE A SAFE , HEALTHY , LIVABLE COMMUNITY
As one of the
nation’s premier
fire departments,
our members are
responsive to the
dynamic needs of
the community.
We are innovative
leaders in our
profession,
dedicated to caring
for each other.
Protecting lives and
property is our
contribution to
making Boise the
most livable city in
the country.
G
:
E
E
M
T
,
,
,
.
Status: Quarterly mee ngs are being conducted. Emergency Opera ons
Plan kick‐off mee ng with consultant (Tetra‐Tec) was held 05/30/13.
Emergency Opera ons Plan an cipated to be completed by 12/31/13.
G
: P
,
,
F
R
H
M
,
..
(M
).
D
,
R
:
,
Status: Ongoing.
S TRATEGY : R UN THE B USINESS
G
: A
EMS P
,
A
C
.
Status: The Joint Powers Agreement has been approved in concept by all associated elected
officials. A final MOU is being developed for approval by all en es. The EMS Plan will follow the
adop on of this JPA.
G
:
A
F
P
P
,
.
Status: In progress.
G
: P
U
.
Status: The analysis of the fiscal impact of current and future collec ve labor agreements was
conducted by staff in Winter 2013. Command staff is prepared to begin labor nego a ons at the
direc on of the Mayor and Council.
13
FY 2013 O PERATIONAL P ROGRESS R EPORT
Fire
G
C
: D
S
P
,
, EMS P
,
D
, T
P
F
P
C
,
P
/
,
.
Status: Standard of Cover, Capital Plan, and Training Plan are complete. Fire Preven on Plan is in
progress. EMS Plan is pending direc on from JPA.
G
R
: I
,
F
, IT
G
,H
B
,
,
.
D
Status: Service level agreements have not been executed. The Department has focused on the
partnership with Government Buildings in the transfer of fire sta on maintenance, and the
rela onship with IT on fulfilling the Department's technology priori es.
G
:
I
;
;
LEED
(
)
.
Status: Sta on #15 was opened in Fall 2012 with a LEED cer fica on. All fire sta on remodels or
replacements are currently being evaluated with the sustainability component significantly
integrated.
G
: A
D
T
P
D
,
.
Status: A Training Plan was developed in Fall 2012 and has been adopted by the Department.
G
:
E
.
Status: Con nued evalua on of the Standard of Cover and current sta s cs has been enhanced
by the crea on of a Technical Data Analyst posi on.
G
: D
EMS
.
Status: The Joint Powers Agreement has been approved in concept by all associated elected
officials. A final MOU is being developed for approval by all en es. The EMS Plan will follow the
adop on of this JPA, and include direc on on deployment and system efficiencies.
14
FY 2013 O PERATIONAL P ROGRESS R EPORT
Fire
S TRATEGY : D EVELOP ORGANIZATIONAL CAPACITY THROUGH ATTRACTING AND RETAINING THE BEST PEOPLE ,
INTEGRATING INFORMATION MANAGEMENT AND FOSTERING LEARNING
G
: B
.
Status: On hold.
G
: P
;
;
.
Status: The Department is developing promo onal tests that integrate the assessment of
emo onal intelligence and leadership principles.
G
:
I
D
2
‐
D
,
,
.
Status: Ongoing leadership development is occurring between command staff and line
management, including increased communica on, coaching and supervisor training.
S TRATEGY : M ANAGE F INANCIAL A ND T ECHNOLOGY R ESOURCES
G
:
F
,
B
T
.
Status: Included in capital budget process.
G
: N
C ’
P
W
U
W
R M
2020.
Status: Fire and Public Works have developed a synopsis of the issues related to hydrant
ownership in collabora on with United Water. Public Works is taking the lead to prepare further
analysis for presenta on to PUC.
G
C
: U
F
D
’
.
Status: On hold un l capital plans have been approved.
15
FY 2013 O PERATIONAL P ROGRESS R EPORT
Fire
G
:
A
8‐Y
C
, M
E
M
R M P
D
’
.
Status: Plans were completed and submi ed as part of capital budget process.
G
:
I
D
‐
O
.
Status: The concept has been analyzed by staff and a recommenda on for inclusion in the cost
mi ga on ordinance has been made by the Chief. Currently being reviewed by Mayor's Office.
G
A
:
C
P
D
)
F
F
,
(
FY14‐15
.
Status: On track to complete consolida on; meaningful financial analysis was provided by Division
staff in the development of the FY14/15 budgets for both departments.
16
FY 2013 O PERATIONAL P ROGRESS R EPORT
Human Resources
S TRATEGY : D EVELOP O RGANIZATIONAL C APACITY
Ensuring the
best people
work for the
best employer.
G
:
D
. (R
P
FY11‐FY15)
1. FY13 Health Care Strategic Plan. Implement the tasks outlined in the City of
Boise Employee Health Care Plan Trust Strategic Plan Project Team Charter.
Status: In Process ‐ the following summarizes current work:

Mul ‐Employer Trust ‐ In Process ‐ Working with Idaho DOI and VRT to establish a Joint
Powers Agreement to re‐register as a Mul ‐Employer Trust.

Health Care Reform ‐ In Process ‐ Evalua ng Affordable Care Act requirements as applicable to
City of Boise.

Wellness Ini a ve ‐ In Process ‐ New Wellness Coordinator hired; reviewing and redesigning
program, including incen ves, to be er meet the wellness goals of the City.

On‐Site Clinic/Provider ‐ In Process ‐ studying feasibility of on‐site clinic; will dra
recommenda on for Mayor/Council considera on.

Carve Out Vision Coverage ‐ Complete ‐ Reviewed benefit op ons and costs; WBT did not
recommend carving out the benefit.

HIPAA Privacy and Security Rule Changes ‐ Due 9/23/13 ‐ Review and revise all Privacy No ces
and Business Associate Agreements.
2. FY13 Performance Management Work Plan. Implement FY13 Components of the Plan; include EMT
compensa on commi ee in the plan; Evaluate and clarify Citywide incen ves – One City‐One Team
awards process, funding, process for yearly director mee ngs; excellence awards; employee service
dinner.
Status: In Process ‐ Executed off of the Performance Management Chartering document.
Notably, revamped performance pay for non‐exempt/exempt and senior managers/command
staff/directors. Modified the performance appraisal process for these groups. Created a Fire and
Police union performance review process. Currently evalua ng so ware changes to implement
the performance appraisal processes. On track to implement the revised performance pay
components for FY14. The Union performance processes will be implemented in FY14.
3. FY13 Fire Social Security Referendum. Complete all necessary steps to successfully implement the
Fire referendum on social security.
Status: In Process ‐ All City work is complete and awai ng refund checks from the IRS in order to
distribute as agreed to with the Fire union.
4. FY13 Total Compensa on Statements. Analyze and implement subject to budget restric ons total
compensa on statements.
Status: In Process ‐ evalua ng op ons.
17
FY 2013 O PERATIONAL P ROGRESS R EPORT
Human Resources
G
: C
,
,
,
’
.
1. FY13 Volunteer Business Process. Revamp the City’s volunteer business process; implement
selected so ware City‐wide; revise volunteer regula ons; through a collabora ve process build a
consensus City‐wide regarding the new processes.
Status: In Process ‐ revised the volunteer process and in conjunc on with Parks implemen ng a
Citywide so ware solu on.
2. FY13 Premium Alloca on Review and Update.
Status: In Process‐ Premium alloca on process reviewed and revised by consultant.
alloca on model u lized for FY2014 and FY2015 budget build.
New
3. SumTotal Upgrade.
Status: In Process ‐ SumTotal upgrade is on schedule with implementa on occurring in August,
2013.
G
: D
.
1. FY13 LMS. Citywide learning management system purchase and implementa on.
Status: In Process‐ A Citywide Learning Management System has been selected and is pending
Council approval. Prepara ons for Citywide implementa on are underway.
2. FY13 Training Plan. Create a priori zed FY13 Training Plan.
Status: In Process ‐ An FY2013 Training plan has been developed and the plan components are
being implemented. These components include: hire a citywide Training Coordinator (complete);
iden fy job descrip on specific training requirements for employees; enhance training course
delivery and availability through on‐line delivery; provide citywide training coordina on,
registra on, tracking and repor ng capabili es (LMS purchase and implementa on); establish
core training for employees and supervisors; and provide individual department requested
training.
18
FY 2013 O PERATIONAL P ROGRESS R EPORT
Human Resources
G
:
C
,
,
,
,
,
,
,
/
,
,
,
.
1. FY13 Workforce and Risk U liza on Plan. Create an FY13 workforce and risk plan for each
department that entails informa on obtained through our standard ques ons; however, also bring
to those mee ngs relevant data, such as tailored informa on regarding over me, turnover,
absenteeism, diversity, pay trends, me to hire, discipline/performance trends, workers
compensa on, risk, safety, training issues, compliance ra ngs, and other issues that can be
iden fied through the collec on of data in new ERP systems and create an HR “livability report” for
the department.
Status: In Process‐ Data analysis is being conducted and resul ng informa on is shared with
departments through various department interac ons.
2. FY13 Federal Regulatory Requirements that Impact Personnel. Implement Title VI, Sec on 504/
ADA, affirma ve ac on, and other required laws based on the City’s status as a federal contractor.
Status: In Process ‐ currently working with Legal to determine appropriate resource to advise the
City on its obliga ons under the law.
3. FY13 Job Descrip on Migra on. Complete contract and temporary job descrip ons; complete
remaining general employee job descrip ons; create a process in GACR in prepara on for the FY13
performance appraisal process to allow a supervisor/employee to verify the accuracy of the job
descrip on and submit suggested changes; verify job descrip on changes are tracked, logged,
retrievable, and documented in the personnel file.
Status: In Process: all job descrip ons should be completed by end of the fiscal year.
19
FY 2013 O PERATIONAL P ROGRESS R EPORT
Information Technology
S TRATEGY : M ANAGE F INANCIAL AND T ECHNOLOGY R ESOURCES
G
: U
B
C
.
Status: Complete.
The mission of the
Information
Technology
Department is "To
serve the public by
partnering with our
customers to
provide accurate,
timely, and reliable
technology
solutions that
support the
strategic direction
of the City of
Boise."
G
: VISION 2020*.
1. Implement Finance piece.
Status: Complete.
G
: L
D
C
C
.
1. Fully collapse the Library datacenter into City Hall Primary DC and convert
Library DC to a telco area only.
Status: On target for mid‐year comple on.
G
: C
R
S
.
1. Using new fiber connec ons, collapse remote servers from Parks Admin/CRO/
Zoo/Forestry/Cemetery/Ice World/City Shop/West Boise/Lander/UMB/
Status: On track for early 2014 comple on.
G
: D
S
.
1. Reduce the effort and me to deploy and rebuild worksta ons.
Status: In Process.
G
: D
O
.
1. Acquire 2013 Digital Orthophotography.
Status: In Process.
G
: S
I
L
M
S
*.
1. Implement learning management system.
Status: On track for comple on 2013.
G
: W
C
C
N
S
.
1. Complete Web Content Management Conversion.
Status: On track for comple on 2013.
20
FY 2013 O PERATIONAL P ROGRESS R EPORT
Information Technology
G
: I
I
P
.
1. Implement Intranet Portal; Changed priority to Outside Web Redesign.
Status: Hold un l Web Conversion is complete.
G
: D
‐G
S
.
Status: In Process.
G
: D
P
R
S
S
.
1. Decided to hold study to execute PDS IT Strategic Plan.
Status: In Process.
G
: D
M
E
C
B
W
.
1. Mobility – define a mobile experience for the exis ng City of Boise Website.
Status: In Process.
G
: D
I
W
S
S
.
1. Scope: is Inventory.
Status: In Process.
2. Warehousing System Strategy.
Status: In Process.
3. Maintenance Management System.
Status: In Process.
S TRATEGY : R UN THE B USINESS
G
: E
S
S
.
Status: In Process.
G
: R ‐E
C
C
C
.
1. Improve Customer Service and improve the ability of the Help Desk to support our customers and
resolve issues in the first call; Cer fy 100% of the Help Desk as HDI Customer Service
representa ves; Provide formal intermediate and advanced SM Office 2010 training to 100% of the
Help Desk.
Status: In process and on track for comple on this year.
21
FY 2013 O PERATIONAL P ROGRESS R EPORT
Information Technology
G
: IT S
D
'S
I
.
Status: In Process.
G
: T
S
U
.
1. Analog Phone Line Study: Perform study of analog phone lines, looking for lines to cancel or other
means of saving funding.
Status: Completed with savings es mated at $108,000/year.
2. Telco Charge Audit: Perform audit of current telco charges (post dark fiber) and reallocate
chargebacks (and savings) to each department accordingly. Ensure that all Time Warner
connec ons that were replaced with dark fiber and voip have been cancelled.
Status: In Process.
22
FY 2013 O PERATIONAL P ROGRESS R EPORT
Legal
S TRATEGY : E NSURE A SAFE , HEALTHY , LIVABLE COMMUNITY
To provide the
highest-quality legal
services to our
clients and
customers in a
timely, responsive,
and ethical manner
through superior
legal talent
operating in an
open, progressive,
and balanced
environment.
G
:
R
.
M
'
P
.
Status: Efforts con nue to build a library of quality forms. The task is
significant in that transac on types and sizes vary and don’t lend
themselves to a one size fits all approach.
G
: T
L
/
. L
. L
.
O
C
M
A
.
Status: Process is in place and is being monitored for refinement. Code enforcement a orney is
looking for ways to provide the Mayor with up to date comprehensive reports where these cases
wind up in criminal court.
G
: C
L
. W
,
,
.P
M
,
.
Status: The City A orney's Office Has produced a number of ordinance dra s this year.
Governance was recently approved. Towing, message, panhandling, sidewalk and special events
are all scheduled to be heard this summer/fall.
G
:
R
"
"
.B
.
Status: Efforts are under way to review and catalogue all city code misdemeanors and infrac ons.
In concert with the codifica on process a endant to switching to sterling codifiers, legal staff will
make recommenda ons for code changes to streamline payment of city code viola ons at the
courthouse or online.
23
FY 2013 O PERATIONAL P ROGRESS R EPORT
Legal
S TRATEGY : D EVELOP O RGANIZATIONAL C APACITY
G
: D
D
M
("
")
. C
.
Status: City A orney and Division Managers met earlier in the year with Phil Eastman in order to
address succession planning and promo ons. Cross‐training and promo on of criminal a orneys
to a civil workload is helping the office prepare for re rements and resigna ons.
G
L
: C
.
. C
C
A
M
.
Status: Training is provided each month in the form of a brown bag lunch session. The City
A orney’s office training commi ee is currently planning for a fall all staff training. Its focus will
be on trial techniques and use of technology.
S TRATEGY : R UN THE B USINESS
G
: W
M
'
.
Status: Code changes are substan ally complete and have been converted to ordinance form.
First reading was May 14th. Training for boards and commissions is next on the list.
G
: U
L
M
EMT
C
. T
' O
,
A
EMT
C
.
Status: Completed. Presenta on has been provided to every department of the city.
G
: B
CLE' ,
C
,
S
L
/
U
L
,
,
FACES,
. P
I
C
L
.C
, G
S
.
Status: Office par cipa on in outside volunteer ac vi es has been impressive. Many a orneys in
the office have served as mentors for 1st year law students of Concordia School of Law. Our
a orneys volunteer for Rake up Boise, bar associa on ac vi es, guardian Ad Litum and other law
related ac vi es. The City A orney is on the Deans Advisory Council for Concordia and the Faces
Board.
24
FY 2013 O PERATIONAL P ROGRESS R EPORT
Legal
G
:
W
.
Status: Despite the fact that legal’ s representa ves Chief Deputy Steve Rutherford and Assistant
City A orney Josh Leonard have spent many hours designing a jurisdic on specific calendar
system that would work well for the en re magistrate division of the 4th judicial district, the
poli cal winds are a nearly insurmountable obstacle. To put it bluntly, several of the components
that make up the magistrate court system con nue to challenge and thwart any change to the
current calendar system. The one posi ve take away from the process has been the significant
amount of involvement in the workings of the court system that the CAO has developed. There is
li le likelihood, however, that we will see a reduc on in case load pressure.
G
:
T
‐
I
. A
,
C
, . .,
. C
L
'
CAO
CAO
,
.
Status: The materials have been updated to reflect legisla ve changes and a training has been
scheduled for this spring.
G
:
I
.I
.
Status: Progress con nues on development and tes ng of the JustWare solu on we purchased
last year.
25
FY 2013 O PERATIONAL P ROGRESS R EPORT
Library
S TRATEGY : F OSTER AN E NVIRONMENT WHERE LEARNING , THE ARTS , CULTURE , AND
RECREATION THRIVE
G
We assist
community
members in
educating
themselves and
enhancing their
personal, business,
and social wellbeing through the
use of our libraries.
:
D
B
. D
,
,
.
1. Develop, design, and construct a new Main Library in Downtown Boise.
Status: A contract to secure Nexus Architectural was signed in March to
develop a Main Library Vision concept with the public and various
stakeholders. The contract and project was paused in April and may be
resumed in the Fall of 2013.
2. Open a branch facility in Bown Crossing.
Status: On hold pending funding for construc on and base opera ons.
3. Create a new Master Library Facility Plan for Boise.
Status: On hold pending comple on of Bown Crossing Branch Library.
4. Pursue and develop an opera ng agreement/plan to assume opera ons of the Ada Community
Library pending further annexa on. Meet with ACFLD officials to gather facility opera ng, capital,
and maintenance costs plus future facility plans for ACFLD.
Status: On hold pending further annexa on.
5. Pursue and develop an opera ng agreement/plan to assume opera ons of the Ada Community
Library pending further annexa on. Develop capital and opera ng pro‐forma budgets for a phased
approach to ACFLD facili es in southwest area of impact/city limits.
Status: On hold pending further annexa on.
6. Improve and enhance the library customer experience with public space and library collec ons.
Status: Third floor remodel at Main Library commenced in February 2013. Plans call for
expansion of public conference room from an 18 person capacity to 50 person capacity; expanded
and more accessible Idaho Room collec on; and new carpet on third floor to match carpe ng
throughout the Main Library. Project is scheduled for comple on in June 2013 and is on budget.
Completed upgrade to HVAC units scheduled by the CH2MHill study with centralized control unit
in March 2013.
7. Create a system‐wide display standard and protocol.
Status: Signage protocol completed. Will review with staff in third quarter.
26
FY 2013 O PERATIONAL P ROGRESS R EPORT
Library
G
I
: I
.
1. Research customer needs and best prac ces.
Status: The Services and Technology Team, Innova on Table, and Leadership Circle have
researched library prac ces around the na on and have implemented the following new services
and/or programs. E‐reader pe ng zoos which have generated customer visits to every loca on
and assisted with learning opera ons regarding e‐readers and e‐books; addi on of digital music
collec on to be launched to the public in October 2013; Maker's Faire programming which was
planned in Winter 2013 and scheduled to implement on Memorial Day Weekend; new genera on
of print/pc management technology scheduled to launch in Fall 2013; RFID efficiencies and
conversion was planned, budgeted, and programmed, but the project was not approved in the
capital budget process for 2014 or 2015; enhancements to the library's online catalog discovery
layer system completed in January 2013.
2. Develop a business plan, including budget and metable, for developing and implemen ng a new
website and electronic presence, including social media and mobile considera ons.
Status: The new website was launched in December 2012. The mobile site was ready to design
and launch, but was placed on a lower priority level by IT so further enhancements could be made
to the city's website.
3. Design and develop a new library website, including an integrated social media presence and
mobile applica ons.
Status: Completed and launched in December 2012.
4. Launch new website and associated social media and mobile applica ons.
Status: On hold pending comple on of the city website conversion project.
G
:
R
.
1. Improve access to library materials and electronic resources by implemen ng a federated search
tool that allows the simultaneous search of mul ple searchable resources.
Status: The library is currently inves ga ng a search tool product with its exis ng vendor Sirsi‐
Dynix to add a new level of searching for digital materials integrated in the catalog. Working with
consor um members to implement in Horizon catalog by Fall 2013. Conversion migra on to a
new ILS scheduled for 2015.
2. Improve customer experience in linking to resources and services
Status: See above comment. The catalog is fully integrated into the library's website with a link
from the library's Facebook page. Customer comments have been posi ve about the integra on.
The IT group con nue to work on bug‐fixes for the new Enterprise discovery layer, but outcomes
have been posi ve.
27
FY 2013 O PERATIONAL P ROGRESS R EPORT
Library
3. Con nue to enhance mobile catalog experience and op ons.
Status: On hold pending comple on of the city website conversion project.
4. Expand/improve web analy cs returned from catalog.
Status: Analy cs on website now integrated into library metrics on a quarterly basis. Most used
sec on of the website is the catalog followed by hours. The library reduced its web content by
2/3 during the conversion/migra on project.
5. Accommodate Resource Descrip on and Access (RDA) implementa on.
Status: The cataloging sec on a ended RDA training throughout FY13. REDA implementa on at
BPL has begun. BPL is taking a leadership role in training consor um members RDA principles and
guidelines to maintain the integrity of the ILS bibliographic database. Full implementa on is
expected in 2014.
6. Apply SirsiDynix improvements to Horizon Informa on Portal (HIP).
Status: Completed and launched in October 2012.
7. Improve the appearance and use of children’s electronic services by adding design elements.
Status: Completed and launched in December 2012.
8. Add a ques on about customers’ percep ons of the Library and technology to the in‐house
customer sa sfac on survey.
Status: Pending.
9. Define the need for a research and development protocol for library technologies and iden fying
the benefits a successful protocol should bring.
Status: Completed and implemented in January 2013.
10. Survey the literature searching for informa on about protocols developed in libraries known for
being technologically advanced. Present findings to the Management Team and propose one or
more models for considera on by management.
Status: Completed in December 2012.
11. Develop a protocol based on the results of the literature survey and, if applicable, any follow‐up
contacts with the organiza ons studied. Present to Management Team for approval.
Status: Completed in January 2013.
12. Assign research and development responsibility in accordance with the new protocol to an
individual employee or group of employees.
Status: Completed in January 2013.
28
FY 2013 O PERATIONAL P ROGRESS R EPORT
Library
13. Evaluate the effec veness of the new protocol and tracking customer responses to (and ongoing)
ques ons about the Library and technology on the in‐house sa sfac on survey
Status: Pending. Will be completed a er 6 months of protocol opera on.
S TRATEGY : R UN THE B USINESS
G
:
R
.
1. Restructure page services at the Main Library.
Status: Completed. Pages at Main Library were consolidated in December 2011. Survey of pages
in fall 2012 depicts sa sfac on with the consolida on, improved morale, and recognized
efficiencies in terms of shelving, shi ing, and retrieval.
2. Upon comple on of the Community Survey Project, analyze the results for what services are cur‐
rently used most heavily and whether there are new services that would en ce new users.
Status: Analysis completed in Fall 2012. Results show that checking out library materials number
one service, followed by use of public PCs, and program a endance. The library's Founda on has
focused on publicizing tradi onal services and unexpected services via the e‐newsle er BLIP,
which was launched in February 2013. The library is highligh ng database offerings, e‐book
offerings, funding informa on service offerings, and the ask‐a‐librarian and book‐a‐librarian
services.
3. Contract with external provider to conduct mul ple focus groups – preferably one for each loca on
– to explore why customers use the Library. Include nonusers from each community to see why
they do not currently use the Library.
Status: Project on hold to coincide with Main Library Vision project.
4. Develop and implement a method for monitoring customer usage pa erns at each loca on.
Status: Pending.
5. Evaluate conver ng some library posi ons to temporary status.
Status: Evalua on complete in January 2013 and the decision was made by the library's MT not to
proceed.
6. Survey the literature and peer libraries to iden fy poten al benefits/concerns associated with
transi oning various posi ons to temporary status.
Status: See above.
7. Analyze and evaluate workflow peaks/lulls for one year to determine whether temporary posi ons
are needed year‐round or at peak mes of the year.
Status: Completed. But MT determined not to proceed with conversion.
29
FY 2013 O PERATIONAL P ROGRESS R EPORT
Library
8. Develop and plan budget impact of conver ng certain posi ons to temporary.
Status: See previous page.
9. Analyze all informa on and make decision on whether to convert some posi ons to temporary.
Status: See previous page.
10. Implement transi on of temporary reclassifica on.
Status: See previous page.
G
: D
.
1. Develop a hiring standard that lists quali es successful candidates for library jobs must possess.
Status: Project team has completed ini al analysis and has developed common knowledge, skills,
and abili es for all library employees and poten al employees. Team has worked with HR to
review behavioral interview and job analyses for applicants. Will be presented to MT in June.
2. Provide training opportuni es that develop staff skills for mee ng customer and library business
needs.
Status: Staff training team benchmarked library training from peer libraries and developed
training focus on: customer service, innova on, library emerging technologies, and makers'
spaces. Training team has focused on delivering training to all library staff rather than conference
travel. This year all library employees will receive training on customer service principles in the
library environment; ILS Enterprise training; and posi ve customer experience training.
G
: E
'
.
Status:

Launched the e‐newsle er BLIP to Library Leaders and interested par es. Recruited over
1,000 library leaders and library ambassadors to help advocate and promote library services
during the quarter.

Scheduled Boise 150 programs to a ract and complement the city's celebra on efforts.

Dav Pilkey visit a racted 1,200 visitors to Main Library.
S TRATEGY : M ANAGE F INANCIAL AND T ECHNOLOGY R ESOURCES
G
: C
F
P
.
1. Work with the Founda on to establish a sustained giving program.
Status:

13 in 13 fund raising campaign is scheduled to launch in summer 2013.

Dona ons to Founda on has increased by 10%.
30
FY 2013 O PERATIONAL P ROGRESS R EPORT
Library
O
N
O
I
Library wide dona ons have increased 10%; library card registra ons equal 60% of Boise's popula on;
program a endance is projected to top 70,000 a first for BPL; Learning Lab partnership at Hillcrest is
planned to be replicated at Cole and Us ck in Fall 2013; first Maker's Faire scheduled for Memorial Day
weekend.
31
FY 2013 O PERATIONAL P ROGRESS R EPORT
Parks and Recreation
S TRATEGY : M ANAGE F INANCIAL AND T ECHNOLOGY R ESOURCES
G
Parks and
Recreation's
mission is to
enhance Boise's
quality of life by
working in
partnership with
the community to
foster and support
citizen well being
and community
environments.
G
:
: M
.
Status: Current forecast indicates the Department is on‐track to meet
financial expecta ons.
S TRATEGY : F OSTER AN ENVIRONMENT WHERE LEARNING , THE ARTS , CULTURE , AND
RECREATION THRIVE
G
: C
C
.
Status: The Department formed a partnership with Bodybuilding.com to
build an outdoor gym in Ann Morrison Park. Bodybuilding.com is not only
paying for the construc on of the gym, they will also pay for maintenance
for 5 years. The Department also con nues to partner with Boise Noon
Op mist on the development of the Op mist Youth Sports Complex, The
Friends of Parks with the River Recrea on Park and the Simplot Founda on
on Esther Simplot Park.
C
C
.
Status: The Department formed a partnership with Bodybuilding.com to build an outdoor gym in
Ann Morrison Park. Bodybuilding.com is not only paying for the construc on of the gym, they
will also pay for maintenance for 5 years. The Department also con nues to partner with Boise
Noon Op mist on the development of the Op mist Youth Sports Complex, The Friends of Parks
with the River Recrea on Park and the Simplot Founda on on Esther Simplot Park.
G
: M
Z
B
.
Status: The Zoo created an updated master plan to reflect the opportunity to expand to include a
new Gorongosa exhibit as well adding new gi shop and spray ground. The new pricing structure
will allow flexibility to add vital capital dollars to comple ng the master plan as well as pay for M
& O for new exhibits.
G
: P
R
S
.
Status: Morley Nelson, Grace Jordan and Whitney Elementary schools implemented the new "At‐
Risk" A er School Meals program facilitated through the USDA and the Idaho Department of
Educa on. The Parks and Recrea on Department, which implemented the program in the Fall, is
serving over 300 well balanced, nutri ous meals per day during the school year.
The three school‐based community centers house community gardens solely managed by
students. All food produced by the gardens are given to par cipant's families with healthy menus
and nutri on facts. The City partnered with the Idaho Food Bank to coordinate "Cooking Ma ers"
32
FY 2013 O PERATIONAL P ROGRESS R EPORT
Parks and Recreation
Status (conƟnued): classes, which teaches families how to prepare meals while strengthening the
family unit. Other partners include BUGS and the University of Idaho Extension.
S TRATEGY : B E THE LEADER FOR SUSTAINABLE DEVELOPMENT AND RE - DEVELOPMENT
G
:
I
/
/
, Z
‐
,
‐
.
Status: Department staff removed all shrub and ground cover on Park Center Blvd, and sec ons
of Federal Way, in an effort to reduce Right‐Of‐Way maintenance costs. Savings will be
approximately $13,000 annually.
G
:
P
,
CIP
,
.
Status: The Department is in the process of upda ng the River Resource and Recrea on
Management Plan. The plan update is an cipated to take 10 months to one year to complete. The
Department also updated the 6 Year Major Repair & Maintenance Plan and will be using more
sustainable materials in facility development and repairs ‐ i.e. replacing asphalt with concrete,
replacing United Water with ground and surface water, upda ng restroom fixtures with stainless
steel, and upda ng irriga on systems with new technology.
S TRATEGY : E NSURE A SAFE AND HEALTHY , LIVABLE COMMUNITY
G
: P
F
,
.
Status: The Department has acquired approximately 418 acres of prime, accessible open space
during the fiscal year. Currently working on the update for the Foothills Open Space Management
Plan.
G
:
I
C
P
.
Status: At least two objec ves have been completed in the following Themes: Theme 1
"Community Recrea on Needs Analysis", including increasing the number Mobile Recrea on sites
and developing partnerships to promote the 4 pillars of "Let's Move Boise"; Theme 2 "Park
Opera ons and Resource Management", including upda ng the Boise River Resource
Management Plan and retro‐fi ng McDevi Park with innova ve irriga on monitoring system to
conserve water; Theme 4 "Sustainability", including removing landscaping and ground cover at
select ROW sites to conserve staff me and water; Theme 5 "Community Wellness", including
improving the nutri onal value of our a er‐school snacks in include whole grains, 100% juice, low‐
fat milk, and fresh fruits and vegetables, and adop on of resolu on prohibi ng smoking in parks;
Theme 6 "Dogs in Parks", including coordina ng a media educa on program and conduc ng a
thorough review of dog‐off‐leash‐areas and revise criteria and examine new parks.
33
FY 2013 O PERATIONAL P ROGRESS R EPORT
Parks and Recreation
G
: C
B
R
C
S
P
P
.
Status: All communica on and interac on with neighborhoods and user groups reflect the
direc on outlined in the City's Strategic Plan and Department's Comprehensive Plan. Examples
include Department media releases, informa on posted on the website and social media, and
direct mailings to neighbors concerning master plans and new park developments. In the last year
the Department has also started pos ng temporary signs in parks, sending emails to
neighborhood associa ons and HOAs, and communica ng with niche user groups (Greenbelt) via
free e‐newsle ers. The Department also purchases adver sing in newspapers, radio traffic
reports, consumer coupon direct mails, billboards and other pla orms.
S TRATEGY :
D EVELOP ORGANIZATIONAL CAPACITY THROUGH
INTEGRATING INFORMATION MANAGEMENT AND FOSTER LEARNING
G
:
ATTRACTING
AND
RETAINING
THE
BEST
PEOPLE ,
R
.
Status: Posi ons in accoun ng and in the parks division have been combined and rewri en to
accommodate changing in business needs. For example, a file management posi on was re‐
wri en to reflect more of an emphasis on customer service responsibili es, and the Parks Division
con nues to use and expand satellite opera ons on a seasonal basis.
S TRATEGY : R UN THE B USINESS
G
:
I
.
Status: As funding becomes available, all master plans more than 5 years old will be reviewed as
to whether the plan fits the needs and make‐up of the current neighborhood. So far this fiscal
year, three plans were reviewed and updated based on this criteria: Simplot Youth Sports
Complex; Comba Park; and Liberty Park.
G
:
I
‐
.
Status: The tool has been created and is being u lized in the recrea on division. The process will
be expanded department‐wide in the next fiscal year.
34
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
S TRATEGY : E NSURE A SAFE , HEALTHY , LIVABLE COMMUNITY
The mission of the
Planning &
Development
Services Department
is to "Take the lead
in ensuring a safe,
quality living
environment by
actively planning for
future development
and growth and by
enforcing the City's
adopted
Comprehensive
Plan, zoning
ordinance, building
codes and other
related codes, and
providing economic
and housing
opportunities for all
residents."
G
P
:
A
M
'
C
A
.
1. Host EPA sponsored Green Building Blocks program.
Status: Completed self assessment tool in prepara on for Green Building
Blocks Workshop iden fying possible areas of improvement. Set date for
EPA Green Building Blocks Workshop (June 11‐12, 2013), developed
agenda, a endee list and made arrangements for workshop.
2. Adopt interna onal green construc on code as an alterna ve method of
building code compliance.
Status: If adopted, use of this code will be voluntary for customers wishing
to demonstrate green construc on. A mul disciplinary team was formed to
review the model code document. The team is dra ing an ordinance that
adopt sec ons of the new code not already contained in Boise City
Ordinance.
G
: C
A
H
.
1. Make 22 homes accessible to disabled owners with $200,000 in forgivable
loans.
Status: Program guidelines and contract are in development. An es mated comple on for this
phase is August 2013.
2. Provide $800,000 in low interest loans to 30 low and moderate income Boise households.
Status: As of the end of March HCD invested $113,951 in low interest loans to 7 households.
Three more loans totaling approximately $70,000 are scheduled to close in May.
3. Provide affordable rental housing for over 400 households through the City's 285‐unit por olio with
a 2% or less vacancy rate and a net annual income at least $50,000.
Status: As of the end of March the vacancy rate was less than 1%. The programs revenues and
expenditures are in line with expecta ons and is expected to meet the net annual income goal of
$50,000.
4. Provide in‐kind rental housing (7 units) valued at $38,000 for special needs programs serving
homeless households.
Status: All units are occupied and will achieve the goal of providing permanent housing for
persons experiencing homelessness.
35
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
5. Provide $35,000 in matching grant funds to provide vital document language transla on services for
affordable housing providers.
Status: Provide $35,000 in matching grant funds to provide vital document language transla on
services for affordable housing providers.
6. Acquire and rehabilitate vacant housing to maintain as affordable rental housing.
Status: Through the Rental Property Development Program, 3 addi onal units were purchased
and an offer is pending. To date, 6 proper es have been acquired resul ng in 10 units of
affordable housing ($884,886).
7. Sponsor a 15‐unit homeownership development through Habitat for Humanity.
Status: The "Frazier Place" development ini ated construc on on 3 single‐family homes for
refugee households. The City purchased the land for the development.
G
: C
.
1. Use the Geographically Assigned Planner (GAP) program to promote zoning enforcement.
Status: The code enforcement team in partnership with the GAP planners con nued to meet with
neighborhood associa ons regarding the code enforcement program.
2. Monitor trends in number and types of cases as well as closure efficiencies.
Status: Code Enforcement con nued to prepare quarterly reports and also combined those
reports into an annual report.
G
: S
‐
.
1. Support community partners serving very low income and homeless households with $264,319 in
CDBG and NIN funds thereby serving over an es mated 2,000 of individuals in need.
Status: Contracts were finalized by December and recipients began reques ng reimbursements.
All projects are on schedule to expend grant funds and meet proposed needs. Agencies include
Women's and Children's Alliance, Giraffe Laugh Child Care Center, Terry Reilly Health Services,
Interfaith Sanctuary Housing Services and the Salva on Army. A new No ce of Funding Availability
was issued in March and biennial grant requests have been reviewed by the appropriate Ci zen
commi ees.
2. Invest $184,000 in a tenant based rental assistance program that will provide up to two years of
stable housing for 25 individuals and households with a disability experiencing homelessness.
Status: Contracts have been executed with the Boise City Ada County Housing Authority and 17
persons have been served. An addi onal $300,000 has been awarded to the Housing Authority for
the tenant based rental assistance program.
36
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
3. Invest $195,000 in emergency shelter facility code improvements with a total of $175,870 invested
to date (Interfaith Sanctuary).
Status: Contract for the funding has been executed and the project is scheduled to be completed
or before September 30, 2013. This will sa sfy an exis ng Building Upgrade Agreement between
the City and Interfaith Sanctuary Housing Services, Inc.
4. Operate City of Boise CATCH assis ng 15‐18 families achieve stable housing and self‐sufficiency.
Status: By the end of March the CATCH program had graduated 7 families and as of May is
serving 6 new families.
G
: P
P
C
H
S
.
1. Con nue to serve as Lead Agency for Boise/Ada County Con nuum of Care securing $980,000 in
Mckinney‐Vento compe ve funding for homeless housing and services.
Status: The Con nuum of Care applica on was submi ed in January. All projects were approved
for funding in the full amount requested. Requests for funding for Planning and Administra on
Grants are s ll pending. Completed Annual Point In Time Count of persons and households
experiencing homelessness.
2. Con nue to provide staff support to community substance abuse and mental health treatment
services (Allumbaugh House).
Status: HCD Manger con nues to serve on the Allumbaugh House Professional Resource
Commi ee.
3. Support housing for disadvantaged households through con nued par cipa on in the City's
Refugee Resource Community Plan Support.
Status: HCD Manager con nues to serve on the RRCP Planning Team and to chair the Housing
subcommi ee.
4. Reduce and remove barriers to Fair Housing Choice.
Status: Updated Analysis of Impediments to Fair Housing and Ac on Plan adopted; Plan
implementa on ini ated; The Mayor's Fair Housing Task Force began private fundraising for FY 13
public outreach campaign which was completed in March 2013; Plans were finalized in March for
April Fair Housing Month; Fair Housing Coordinator hired.
G
:
I
B
.
1. Ini ate a registry of businesses that employ low‐income (Sec on3) employees which will be u lized
in procurement ac vi es.
Status: HCD started the first Sec on 3 Registry in the State of Idaho in March 2013. City's
Purchasing Office is contribu ng to the growth of the registry by promo ng the ini a ve on
DemandStar. Regional and state‐wide focus on the registry is expected to con nue.
37
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
2. Partner with Job Corps in work training opportuni es.
Status: HCD has partnered with Job Corps in the training of four students in Facility Maintenance.
G
D
:
D
F
.
Status:
The team has developed an emergency contact list, inspec on protocol, and has
iden fied the training needs for inspectors who would be responsible for performing this kind of
inspec on in an emergency situa on. PDS personnel met with Fire Department and Risk
Management personnel to discuss the integra on of inspec on personnel into the Ada County
Emergency response system. PDS personnel par cipated in recent emergency drill to see first
hand how the emergency response system works. PDS personnel created dra plan that is being
reviewed and refined.
G
: P
2012 I
B
C
A
.
Status: PDS has dra ed an ordinance to adopt the 2012 Interna onal Building Code and is
reviewing the code to determine if other changes are necessary. PDS intends to bring the
ordinance to Council in mid‐October.
S TRATEGY : M ANAGE F INANCIAL AND T ECHNOLOGY R ESOURCES
G
: D
.
1. Dra permi ng fee structure and circulate to cons tuent groups for comment.
Status: Met with Division of Financial Management and developed a memorandum based on
feedback with alterna ves for Mayor related to fee structure issues. Met with Plumbing and
Mechanical Board and discussed poten al new fee schedule.
2. Partner with Finance to develop a workload stability/priority ini a ve fund to assist PDS to adjust
opera ons during normal business cycle peaks and valleys.
Status: Developed a white paper and circulated to Division of Financial Management for
comment and ul mately Council review.
G
: U
PDS
.
1. Develop a strategy, implementa on plan and cost es mate for moving from permit tracking
database Accella to Advantage to a newer product.
Status: Met with IT on 3‐16‐2013 to start scoping project and determine op mum meframe.
The project was postponed un l a er FY 2015, so that a por on of it could poten ally be funded
by excess PDS revenues.
2. Implement electronic review and submission system.
Status: The fire plan review and sign processes were tested piloted and launched during the 1st
half of the fiscal year. Several training sessions for PDS customers were held.
38
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
S TRATEGY : B E
G
S
:
A
L EADER
FOR
S USTAINABLE D EVELOPMENT
AND
R E -D EVELOPMENT
R
D
.
1. Complete Phase 1 of the zoning code update.
Status: The new Zoning Code format was completed and adopted in this quarter. In the new code,
the Subdivision Ordinance and the Historic Preserva on Ordinance were rolled into the zoning
code as one single sustainable development code.
2. Update mul ‐family and mixed use districts to include form based standards.
Status: The Ordinance review Commi ee was reac vated and has been mee ng monthly to dra
new development standards as part of the Phase II code update. Their first priority effort has been
to update the Mul ‐Family development standards.
3. Prepare new Design Review guidelines for adop on.
Status: PDS completed prepara on of new city‐wide Design Review Guidelines and started the
public hearing process. Dra Downtown Design Review Guidelines were also prepared. Design
Review staff completed the Residen al Design Guidelines and Sustainability Standards and ini ated
a public hearing process for adop on.
G
: C
C
P
.
1. Gain Ada County adop on of Blueprint Boise.
Status: Wai ng for Council authoriza on to forward to Ada County for adop on.
G
: C
A
I
.
1. Create plan, including maps and data necessary to sa sfy state code annexa on criteria.
Status: PDS prepared a plan for annexa on of enclaves and ini ated the first round of
annexa ons. PDS also coordinated with Finance and Administra on on larger annexa on planning.
G
: I
,
,
.
1. 30th Street Corridor with Focus on Main/Fairview.
Status: PDS worked with Clarion Associates to prepare an ini al zoning and issues assessment for
the Main/Fairview Corridor as a precursor to beginning commi ee work on zoning for the corridor
this summer.
39
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
2. Complete the Downtown Implementa on Plan.
Status: Over the last quarter, the Downtown Boise Implementa on Plan team has been working to
refine and combine a bicycle network with the package of streets to convert from one‐way to two‐
way. The second public informa on mee ng will be Thursday evening, June 6th.
3. Coordinate the land use and transporta on goals of Boise City with the planning and construc on
programs of regional transporta on agencies.
Status: PDS ini ated the Lusk Street Master Plan this quarter. The master plan seeks to integrate
land use, design and transporta on planning into one document for the Lusk Street area. ACHD is
represented on the master plan commi ee.
S TRATEGY : R UN THE B USINESS
G
:
D
PDS
/
PDS
.
1. Customer sa sfac on survey.
Status: During this period PDS presented the results of its bi‐annual customer service survey that is
e‐mailed to individual permit holders. 1100 surveys were e‐mailed and 115 completed it this
year. Of the 115 customers that completed the survey, 86% were sa sfied with PDS’ overall
customer service. 85% were sa sfied with their overall experience with PDS.
2. Develop reports that summarize key PDS metrics including PDS Timeframes for the use of DSAC,
Mayor's Office and Economic Development purposes.
Status: PDS personnel completed new development trends and PDS meframe reports that
provide high‐level trend data to PDS customers and City decision makers. PDS expects to develop
addi onal reports in the 3rd and 4th quarters.
G
: I
.
1. Develop outreach materials for homeowners.
Status: This project has been delayed, but will start in the 4th quarter.
G
:
D
PDS'
.
,
,
R
PDS
,
.
1. Develop new mission statement for PDS.
Status: A team was formed to develop a new PDS mission statement. The team selected "Building
Boise Together" as the new mission statement to represent all of PDS's services and its Building,
Planning and Housing and Community Development Divisions. The old mission statement will be
removed from the PDS lobby and replaced with the new mission statement.
40
FY 2013 O PERATIONAL P ROGRESS R EPORT
Planning and Development Services
2. Develop a new internal electronic newsle er to improve communica on to PDS employees.
Status: A new monthly PDS internal newsle er was launched that communicates informa on
about the PDS mission, employee accomplishments, items that need a en on or correc on and
other important PDS informa on.
3. Iden fy and implement changes to the PDS office environment that support the new PDS mission
and increase the professionalism of the Department.
Status: PDS has convened a team to determine how PDS public areas could be leveraged to
highlight elements of the PDS mission, the history of Boise's built environment, current projects
that are changing Boise and PDS team accomplishments. All PDS conference rooms are being
renamed to reflect significant buildings or places in Boise. Other significant changes will be
forthcoming in the next few months.
G
:
D
PDS'
PDS
.
1. Revamp newsle er to reflect new PDS mission.
Status: PDS renamed and relaunched its external newsle er as "Building Boise". Its mission was
expanded to include ar cles about current projects and other items that reinforce the City's
economic development efforts.
2. Revamp infill informa on on PDS website.
Status: PDS is in the process of rebranding and re‐imagining its infill development sec on on the
PDS website.
O THER N OTABLE O PERATIONAL I TEMS
G
: L
I
.
Status: PDS completed a new dra of the Livability Indicators report.
41
FY 2013 O PERATIONAL P ROGRESS R EPORT
Police
S TRATEGY : E NSURE A SAFE , HEALTHY , LIVABLE COMMUNITY
The mission of the
Boise Police
Department is to
"Protect, serve and
lead our
community to a
safer tomorrow."
G
G
: I
:
M
,
,
,
,
.
Status: The Department con nues to improve the level of data analysis to
guide Divisions in their enforcement strategies. One of the Department's
emerging goals is to focus on reducing residen al burglaries. The Crime
Analysis Unit has recently analyzed and mapped incident data to assist in
iden fying pa erns for patrol officers and detec ves. The 2013 Q1 report
was recently shared with Mayor and Council.
I
‐
P
P
.
Status: The Department has developed an Intelligence‐Led Policing Program. Resources have
been allocated to staff the development of the program, including the con nued development of
officers throughout the Department to serve as ILP liaisons. A member of the Crime Analysis Unit
staffs the Joint Fusion Center under agreement with the Fusion Center partnership.
G
:
D
.
Status: The Chief con nues to provide leadership for a regional task force on suicide preven on,
and the Department con nues to develop the capacity of its Crisis Interven on Team. The
Department has submi ed an applica on for a grant to fund mental health coordina on services
in partnership with the Meridian PD and Idaho Health and Welfare to proac vely connect
individuals in crisis with necessary social services.
S TRATEGY : R UN THE B USINESS
G
: I
.
Status: Department is evalua ng the Meridian PD's e‐cita on system which is preferred by Ada
County. Will require an ini al investment of $80k which is currently unfunded.
G
: B
,
‐
,
2013.
E
.
Status: The sta on is in preliminary design stage, based on poten al opportuni es for partnership
in loca on. The project has been submi ed for capital funding.
42
FY 2013 O PERATIONAL P ROGRESS R EPORT
Police
S TRATEGY : D EVELOP ORGANIZATIONAL CAPACITY THROUGH ATTRACTING AND RETAINING THE BEST PEOPLE ,
INTEGRATING INFORMATION MANAGEMENT AND FOSTERING LEARNING
G
:
T
,
‐
/
.
Status: The Department's Early Interven on System (EIS) has been completed in dra form by a
Department Commi ee led by Internal Affairs. The EIS is currently under review by command
staff.
43
FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
S TRATEGY : E NSURE A SAFE , HEALTHY , LIVABLE COMMUNITY
G
:
I
B
To use our
resources
effectively to
protect the health,
safety, and welfare
of the community,
leaving a legacy of
enhanced quality of
life for Boise.
C
.
1. Con nue quarterly mee ngs of the Climate Protec on Commi ee to update
the group and obtain addi onal priority guidance on future work.
Status: Mee ngs have con nued with special emphasis being placed on the
Idaho Power net metering case.
2. Close out Clean Ci es Coali on CNG grant, con nue with required educa on
and outreach.
Status: The grant has been closed out with the excep on of addi onal
educa on and outreach. A workshop was recently held to educate local
fleet managers and others about the CNG vehicle conversion process.
3. Update water, natural gas, and electricity consump on database for city departments.
Status: Complete.
4. Monitor progress being made towards mee ng the U.S. Mayor’s Climate Protec on Agreement
goals to include use of green tags to achieve the organiza onal target.
Status: Complete. Green tags remain a possible solu on, but not the current choice of ac on.
The updated strategic plan will help to be er define next steps.
5. Foster and evaluate an ‐idling campaign.
Status: Staff has contacted banks, day cares, grocery stores and others to request par cipa on in
the an ‐idling campaign. A scheduled delivery of 45 signs to the Albertsons stores will bring the
total sign count to just over 200.
6. In conjunc on with other departments, complete a City sustainability plan.
Status: Beth Geagan has been hired to facilitate a sustainability discussion and to incorporate the
outcome into an update of the City's strategic plan. There will not be a separate sustainability
plan.
7. Present to Mayor and Council a work plan (a subset of the sustainability plan) that will reduce
energy consump on and/or increase green power produc on in a way that will allow the Boise City
organiza on to meet the carbon reduc on amounts provided in the Climate Protec on agreement.
Status: There remains the possibility of mee ng ‐‐ short term ‐‐ the agreement commitment
through a purchase of green tags. However, a variety of other energy efficiency improvements
are underway including light change outs, installa on of low flow automa c fixture, and improved
HVAC controls. Longer term, the City is looking at a Food Waste to Energy project at the West
Boise Treatment Facility.
44
FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
G
:
R
C
I
S
.
W
S
P
A
.
1. Monitor and react to developments related to the “Airport 7” solid waste legacy site keeping in
mind the goal of cost‐effec vely protec ng human health and the environment.
Status: No further ac on by the state.
2. Complete annual reimbursement rate calcula ons with Allied Waste and adjust customer rates if
appropriate.
Status: Complete. A modest rate increase will be recommended during the budget process for
2014/15.
3. Expand the glass recycling program to the greatest extent possible; evaluate con nua on of the
program.
Status: The glass recycling program con nues to grow. Our customer count now consists of 953
residen al carts, 16 commercial carts, and 26 commercial dumpsters.
4. Work with AWS to incent and expand commercial recycling.
Status: Commercial recycling has go en off to a very good start. We have 1689 customers
par cipa ng, which is approximately 30% of the poten al customer base. Republic and Boise
staffs are working on a second phase promo onal effort.
5. Update the Solid Waste strategic plan taking into considera on the new material recovery facility
located in Meridian.
Status: A majority of the strategic plan update is being completed by staff, but HDR has been
hired to provide an outside perspec ve. Both Western and Republic are in the process of pu ng
in material recovery facili es with the inten on of compe ng for some, or all, of the recyclable
materials.
G
:
S
‐T
‐
.
1. Design, bid and construct West Boise ultraviolet disinfec on channel modifica ons.
Status: Facility is being tested, but will not be complete un l early winter. The project is about
seven months past schedule, but has not created regulatory or financial issues.
2. Design, bid and construct facili es that will increase system capacity and provide for enhanced
biological nutrient removal of phosphorous at the West Boise treatment facility.
Status: Project to bid mid July with construc on to begin early fall. The goal is to have the project
complete prior to May 2015, which will allow one full opera ng season prior to having to meet
NPDES permit limits.
45
FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
3. Design, bid and construct improvements that will lower the number of poor or very poor condi on
collec on pipelines (rated D or F) to less than 2% of the 700‐mile system.
Status: Complete.
4. Work with EPA, DEQ, and stakeholders to receive permission to operate the Dixie Drain project to
offset phosphorous treatment requirements at the wastewater treatment facili es.
Status: Wai ng on EPA response to comments for the permit modifica on. The response is
expected by the end of May. A 30‐day appeal period will follow.
5. Operate the wastewater treatment and biosolids applica on sites with no permit viola ons, noise,
or odor complaints.
Status: The first several months of the new NPDES permits created several challenges. There
were 4 exceedance events this fiscal year resul ng from generally very low limits in the new
NPDES permit.
6. Operate the wastewater collec on system so that there are less than 5 backups per 100 miles of
pipe.
Status: Well under the target.
7. Manage the outreach, nego a on, and legal strategies to ensure a smooth and fair merger of the
Northwest Boise Sewer District into the city system.
Status: Prepara ons are being made to seek District Court approval for the merger. This is
scheduled for early summer.
8. Manage the outreach, nego a on, and legal strategies to ensure a smooth and fair merger of the
Bench Sewer District into the city system.
Status: Monthly mee ngs are held with BSD staff to ensure a smooth transi on. All employees
have been interviewed and Boise City staff are iden fying appropriate posi ons for them within
our organiza on.
9. Work with regulatory agencies and The Freshwater Trust to evaluate temperature offset op ons.
Status: A dra report is due in June.
10. Provide periodic updates to Mayor and Council on NPDES regulatory nego a ons and status of
construc on projects.
Status: Con nuing.
11. Track and report construc on progress and financial commitments per federal grant requirements.
Status: There are only three remaining grants le : a small por on of the CNG grant to be used for
educa on and outreach; monies to further extend the geothermal system through the BSU
campus; and the Alterna ves Analysis. Accurate and mely repor ng con nues.
46
FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
12. Successfully implement the Owner Responsibility program.
Status: Will take place in the fall. Was postponed un l the U lity Billing system was taken live.
13. Design, obtain necessary permits and approvals, construct and put into opera on the Dixie Drain
treatment facility.
Status: An cipa ng a final permit approval by the beginning of July. Water rights hearing process
underway with deposi ons currently taking place. Hearing scheduled for September 11.
14. Manage the outreach, nego a on, and legal strategies to ensure a smooth merger of the Barberton
Sewer into the city system.
Status: Complete.
15. Add U lity Billing customer enhancements.
Status: Part of the overall organiza on Web and e‐Gov improvement process.
16. Update the sewer cost of service analysis, both O & M and capital, to incorporated more detailed
capacity data and new treatment processes.
Status: The normal annual process is complete, but the update to the system is being scoped and
should kick off later this summer.
G
:
P
.
1. Promote the sale of geothermal water to the extent we have regulatory capacity.
Status: We have received approval to increase this year's pumping limits. We have commi ed
new customers to the extent we have available water to sell.
G
:
F
11,000
C
16,600
,
.
1. Finalize the incident ac on plans to the greatest extent possible for river flooding at 11,000 and
16,600 cfs, and complete the same for gulch flooding from the Co onwood deten on ponds.
Status: The 11,000 cfs plan is complete. The dra for the 16,600 cfs plan is out for comment and
input from various community agencies. The gulch scenario is in process.
G
: T
‐
,
.
1. Complete the Alterna ves Analysis for the Downtown Circulator.
Status: URS has been selected to complete the AA. A scope of work is being nego ated. Staff is
wai ng for FTA to approve the Title VI plan so that formal grant approval can be made.
47
FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
G
: B
‐
.
1. Meet with United Water looking for opportuni es to coordinate including the op on of UWI taking
over the maintenance of the fire hydrant system.
Status: Final adjustments are being made on a dra presenta on that may be shown to the PUC
staff in an effort to help them understand the issue.
G
: D
‐
.
1. Meet with Nampa‐Meridian and Boise‐Kuna irriga on districts to nego ate a turnover of our
systems to them. Work more broadly with the other stakeholders to iden fy and implement
regional operators.
Status: Posi ve discussions have been taking place with the Nampa‐Meridian board chairman.
S TRATEGY : M ANAGE F INANCIAL AND T ECHNOLOY R ESOURCES
G
:
P
;
.
1. Specify, propose, and implement an enterprise resource so ware package that will replace the
exis ng Peopleso system and improve organiza onal business processes.
Status: Public Works provided significant support to the ERP at all levels.
S TRATEGY : R UN THE B USINESS
G
:
B
.
1. Assemble project managers from Public Works, Parks and Recrea on, and Airport to evaluate and
update processes and documenta on for construc on projects with an emphasis on efficiency,
consistency, and a sound construc on outcome. Provide semi‐annual training opportuni es.
Status: No progress made.
G
: P
.
1. Provide services according to service level agreements, which will be reviewed once per year.
Status: Basic service guidelines have remained the same with departments; Government
Buildings has been able to handle project requests on an as requested basis. Sa sfac on levels
are high.
2. Complete a sa sfac on survey once per year.
Status: Completed with the very high marks.
48
FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
3. Complete roofing projects for City Hall West and the Log Cabin.
Status: City Hall West roof complete; Log Cabin roof underway.
G
:
P
,
,
.
1. Provide design, contract prepara on, contract bid and nego a on, and construc on management
for the first phase of the City Hall seismic code improvement project.
Status: First phase nearly done ‐‐‐ celebra on events in May.
2. Provide grant administra on, design, contract prepara on, contract bid and nego a on, and
construc on management for the Hya Wetlands project.
Status: Complete.
3. Manage the outreach, nego a on, and strategies to gain Farmers Union and Boise Valley Ditch
Company approval of Phase 2 of the Waterpark and Boise River flood conveyance capacity
improvements.
Status: The two ditch companies have agreed to Phase II subject to approval of the final design. A
dra RFQ has been created for a progressive design‐build project with the goal of having it on the
street this summer.
4. Provide project management and technical support for determining and implemen ng
improvements to the police shoo ng range.
Status: A design‐build contract has been let.
5. Provide design, contract prepara on, contract bid and nego a ons, and construc on management
for the remainder of the City Hall code improvement project (phase II).
Status: Phase II design ready to be kicked off.
6. Provide project management and review services for the Esther Simplot hydraulic analysis and flood
mi ga on solu ons.
Status: Progressing. Addi onal work must be completed with FEMA.
7. Complete the city facili es plan update.
Status: Complete.
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FY 2013 O PERATIONAL P ROGRESS R EPORT
Public Works
S TRATEGY : F OSTER AN ENVIRONMENT WHERE LEARNING , THE ARTS , CULTURE AND RECREATION THRIVE
G
: P
.
1. Bring the messages of Public Works to the community through all‐ages events and group lessons
and tours, including school break drop‐in and WaterShed Weekend programs.
Status: May marks the fi h anniversary of the WaterShed. We will soon record our 100,000th
visitor.
2. Collaborate with Boise WaterShed Exhibits, Inc. to update exis ng and develop new interpre ve
exhibits, including the Phase II landscaping and water feature.
Status: BWE, Inc. is gearing back up to fund raise for Phase II landscaping and water feature.
They have held numerous special board mee ngs and hired a new Execu ve Director to support
this effort.
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