Provider Communication Cenpatico Behavioral Health of Arizona Effective 12/01/2011 ADHS/DBHS PROVIDER MANUAL SECTION PM 3.12, Advance Directives DESCRIPTION OF CHANGE Policy # TITLE PM 3.12, Advance Directives PM 3.12.2, References Reorganized and updated references PM 3.12.4, Did you know? Added a 2nd paragraph that describes a free registry maintained by the Arizona Secretary of State where individuals can send their advance directives for secure storage and access them when needed. PM 3.12.4, Did you know? In the 4th paragraph, added “by their provider” to clarify who is responsible to notify persons if changes occur in State law regarding advance directives. PM 3.12.7-A, What does a mental health care power of attorney do? PM 3.12.7-C, What must be provided to an adult person at the time of enrollment? PM 3.12.7-C, What must be provided to an adult person at the time of enrollment? In the 2nd sentence, changed “if” to “if/when” for clarification. Policy # PM 3.22 PM 3.22 PM 3.22.7-C PM 3.22 1st paragraph, 1st sentence, changed “designated agents” to read “surrogate” to be in line with the C.F.R. 2nd paragraph, 1st sentence, changed “designated agent or other concerned persons” to “surrogate to be in line with the C.F.R. ADHS/DBHS PROVIDER MANUAL SECTION 3.22 Out-of State Placements for Young Adults TITLE DESCRIPTION OF CHANGE Throughout the Adult Recovery Team (ART) replaced Adult Clinical Team policy (ACT) Throughout the Service Plan replaced with Individual Service Plan (ISP) policy Table of Change The Service Plan to The Individual Service plan Contents 3.22.1 Revise for clarity and grammar Introduction 1 PM 3.22 3.22.2 References Add R9-21-101 et seq. Update Section 3.9 to Assessment and Service Planning Add Section 3.2 Section 3.2 Appointment Standards and Timeliness of Service PM 3.22 3.22.5 Definitions Change Adult Clinical Team to Adult Recovery Team and revise definition Minor revision to Child Family Definition Add Individual Service Plan and revise Revise Prior Authorization for PM 3.22 only Remove Service plan and use Individual Service Plan instead PM 3.22 PM 3.22 3.22.7-A General requirements 3.22.7-C PM 3.22 3.22.7-D PM 3.22 3.22.7-D PM 3.22 3.22.7-E PM 3.22 PM Form 3.22.1 PM Form 3.22.2 PM 3.22 First sentence, add “the T/RBHA is” First bullet, add “not including those not under guardianship between 18 and under 21 years of age” Change heading from “The Service Plan” to “The Individual Service Plan” 4th bullet, remove “in order” from sentence Change last sentence in paragraph to read “Prior authorization must be obtained prior to making a referral for out-of-state placement, in accordance with T/RBHA criteria (See Section 3.14, Securing Services and Prior Authorization).” Under What is the process for providing initial notification to ADHS/DBHS?, 1st paragraph, add email address as an option to facsimile number Under What is the process for providing initial notification to ADHS/DBHS?, 2nd paragraph, add email address as an option to facsimile number Under Periodic updates to ADHS/DBHS Office of Utilization Management, 2nd paragraph, add email address as an option to facsimile number Add email address as an option to facsimile number Add email address as an option to facsimile number ADHS/DBHS PROVIDER MANUAL SECTION 8.4 Performance Improvement Projects Policy # TITLE PM 8.4 Performance Improvement PM 3.19.1 Introduction DESCRIPTION OF CHANGE References and resources updated in the first paragraph Names of current PIPs removed and link to ADHS/DBHS Quality 2 Projects PM 8.4 Performance Improvement Projects PM 8.4 Performance Improvement Projects PM 8.4 Performance Improvement Projects Management Plan web page added. PM 8.4.3 Scope Minor language revisions made for clarification purposes. PM 8.4.4 Did You Know…? First bullet point removed. PM 8.4.5 Objectives and PM 8.4.6 Procedures Minor language revisions made for clarification purposes. 3