Retail Market Research & Strategic Plan Overview 1 TABLE OF CONTENTS TABLE OF CONTENTS ....................................................................................... 1 DEFINITIONS ....................................................................................................... 1 INTRODUCTION ................................................................................................. 2 SUMMARY OF METHODOLOGY FOR RETAIL ANALYSIS ........................ 2 EXECUTIVE SUMMARY ................................................................................... 3 BRUNSWICK COUNTY OVERVIEW ................................................................ 4 SWOT ANALYSIS ........................................................................................... 100 BRUNSWICK COUNTY TRAFFIC AND ECONOMIC DRIVERS............... 144 LELAND, NC OVERVIEW ................................................................................ 19 SUPPLY, NC OVERVIEW ................................................................................. 29 SHALLOTTE, NC OVERVIEW ....................................................................... 355 SOUTHPORT, NC RETAIL OVERVIEW ....................................................... 444 REGIONAL SHOPPING CENTER OPTIONS .................................................. 52 RECOMMENDATIONS ..................................................................................... 56 CONCLUSION .................................................................................................... 62 SOURCES ........................................................................................................... 63 2 DEFINITIONS GAP and/or Leakage: expenditures on goods and services being purchased outside of a defined area by the population living within the defined area. Lifestyles and/or Tapestry: Tapestry Segmentation represents the fourth generation of market segmentation systems that began more than 30 years ago. The 65-segment Tapestry Segmentation system classifies US neighborhoods based on their socioeconomic and demographic compositions. GLA: Gross Leasable Area SF: square feet Shop Space: less than 10,000 sf Junior Box: 10,000 - 50,000 sf Big Box: more than 50,000 sf Out Lot or Out Parcel: land between 0.5 and 3 acres associated with a shopping center VPD: vehicles per day NCDOT 2012 US/NC: Highways 1 3 INTRODUCTION Retail Strategies, LLC was commissioned by the Brunswick County Economic Development Commission in April 2014 to assess the retail and restaurant expansion potential for four focus areas in the county. 4 SUMMARY OF METHODOLOGY Four focus areas were determined by a combination of existing national retail chains and areas of high traffic volume. The four primary points of interest: 1. 2. 3. 4. Leland: US 17 & Village Road Supply: US 17 & NC 211 Shallotte: Main Street & Holden Beach Road Southport: NC 133, 211 & Long Beach Road The following information has been compiled to draw conclusions and provide Brunswick County with recommendations. Demographic Reports within Radius Rings, Drive Times and Customized Regional Trade Area Aerial Maps with existing retailers and restaurants, traffic counts and opportunity zones Daytime Population Maps – School Map and Employer Map Tapestry Lifestyles Retail Gap Analysis – measures retail leakage and opportunities List of prospective retailers to recruit with contact information and site selection criteria SWOT Analysis – Highlighting the strengths, weaknesses, opportunities and threats for the retail growth in County. Retailer Strategic Plan- Identification of the top four areas for potential retail growth within the next year and steps on how to pursue goals. The plan will address new development, redevelopment and reducing vacancy rates. Retail Prospect List - Summary of the primary retail gaps inclusive of the key retailers to be pursued. Online Project Management Software – BCED will have access to all supporting materials and research used to create this report for one year through Basecamp. Approximately twenty different sources have been used to compile the findings and draw conclusions. All sources are deemed to be accurate although not guaranteed. Assumptions drawn are based on a stable economy maintaining a growth of retail year over year same store sales at a rate of three to five percent over the next five years. 2 5 EXECUTIVE SUMMARY Brunswick County is located in the Southeastern portion of North Carolina and is a member of the Cape Fear Council of Governments. The county is geographically located between the Wilmington NC MSA and Myrtle Beach SC MSA. The two are city centers approximately 70 driving miles apart, and are connected by 50 miles of US Highway 17 through Brunswick County. There are 1,050 square miles in the county, with 855 square miles consisting of land. Brunswick County is the fastest growing county in North Carolina and is in the top ten for tourism expenditures. There are four beaches, three islands, seven townships, twelve cities and towns, and twenty-seven unincorporated communities in Brunswick County. The county seat is Bolivia, with a population of 143 people in 2010. Four areas were chosen for the purpose of this study: Shallotte, Supply, Southport, and Leland. The strongest opportunity for retail growth in Brunswick County is currently in Leland. The close proximity to Wilmington and the concentrated residential growth will drive additional retail to the market. Because Supply and Shallotte offer separation from Wilmington and Myrtle Beach at approximately 30-45 minute drive time from each, it hosts the potential to support a new regional shopping center to capture the categories of retail missing in the county. The highway network in Supply provides the most convenient access to the rooftops with available land to develop. A long term strategy should be made to plan for a regional shopping center. Southport and Shallotte cater to the strong influx of tourist coming to Brunswick County. Beyond the convenience categories of goods and services, tourists prefer local and regional concepts that provide a unique experience and purchasing options. A proposed riverfront development in Shallotte will support this experience for locals and tourist alike. Southport’s retail node services the more affluent areas of Oak Island and St. James. Southport’s quaint downtown and national recognition as a setting for popular films and television shows should be protected from chain heavy national retail growth. A more organic focus on local and regional concepts would serve the city better long term. 3 6 BRUNSWICK COUNTY OVERVIEW The largest MSA to the south is the Myrtle Beach-Conway-North Myrtle Beach MSA. Brunswick County is the only North Carolina county to be included in this MSA. With approximately 14 million tourists per year, a 2013 population estimate of 465,391 and a growth rate of more than 12% annually, Myrtle Beach is a dominate retail hub for consumers and tourists for the entire Eastern half of the country and beyond. The second largest MSA to the north is Wilmington, NC, which has a 2012 estimated census population of 263,423. The Port of Wilmington is the busiest port in North Carolina. The largest ammunition base in the nation, Military Ocean Terminal Sunny Point, and the Army’s primary East Coast deep-water port are located here. The Green Swamp is a swamp that lies in Brunswick and Columbus counties. The Natural Conservancy manages 17,242 acres in the Green Swamp Preserve. Despite the restrictions from development in the Green Swamp, Brunswick County is the fastest growing county in North Carolina and is the 47th fastest growing county in the nation. From July 2012 to July 2013 the county added 3,104 residents for a total population of 115,301, according to the census count. The county will see new retail and restaurant chains identify sites for expansion to accommodate the growing population. Per the 2013 Economic Impact of Travel on North Carolina counties, Brunswick County generated over $470 million in tourism related expenditures and employed more than 5,000 people in 2013. This is a 5.5% increase from 2012. Of the 100 counties in the state, Brunswick ranks 10th in tourism expenditures. The existing population ranks higher than the national average in age, median home value and percentage of home vacancy. Home vacancy rate is due to vacation homes and seasonal rentals. It ranks lower than the national average in people per household. All demographic assessments are included, as the demographic data providers have supplied based on their methodologies. Almost half of the population is over the age of 55 and have higher than average net worth. The highestet percentage of 2013 annual disposable income in the county is among the ages of 55-64 in the amount of $50,000 - $74,000. About half of the population over the age of 25 has a college education. We believe that a majority of the retirees are educated and have higher disposable incomes than what is reflected by industry demographic data providers. Additionally, tourism expenditures are difficult to track and incorporate in potential spending. The highest population density exists in Leland and along the Atlantic Coast. The highest density of households is in the town of St. James and on the north-south corridor of NC 133 from St. James to Wilmington. The highest concentration of median household income exists in St. James, Bald Head Island, Leland and Shallotte. Population over the age of 55 is concentrated in Leland and St. James. The county has a surplus of grocery stores. It is lacking national retail chains in the categories of hobbies, pets, apparel and restaurants. Multiple retail and restaurant chains are expanding in North Carolina and have potential to open new, profitable locations in Brunswick County defined within this study. 4 Population within a 5 mile radius ranks in the following order for the 4 study areas. Leland: 52,442 Shallotte: 15,669 5 Southport: 14,808 Supply: 8,527 6 Customized trade area populations rank in the following order: 1. Shallotte 2013 population estimate of 44,479 2. Leland 2013 population estimate of 33,458 3. Southport 2013 population estimate of 31,623 4. Supply 2013 population estimate of 6,067 A destination regional trade area combining the potential regions of Shallotte, Southport, and Supply has a population estimate of 81,826. Leland is not included in this trade area due to it’s proximity to Wilmington. 7 8 9 7 SWOT ANALYSIS STRENGTHS Brunswick County is the fastest growing county in North Carolina and the 47th fastest growing county in the nation. From July 2012-July 2013 the county added 3,104 residents for a total population of 115,301, according to the census count. The population from April 2010 to July 2013 grew at a rate of 7.3%. The 5 year projected growth rate from 2013 to 2018 is 11.8%. The county will see new retail and restaurant chains identify sites for expansion to accommodate the growing population. More than 40% of Brunswick County households are retiree age, who have significantly higher average and median disposable incomes when compared to the market as a whole. Retail leakage (gaps) have been identified by sector to prove Brunswick County can sustain new retailers. Southport and Shallotte both attract a large number of tourists, considerably increasing their seasonal population. Per The 2013 Economic Impact of Travel on North Carolina Counties, Brunswick County generated over $470 million in tourism related expenditures in 2013. This is a 5.5% increase from 2012. Residential growth is among the highest in the state, at 52.1% from 2000-2010. 10 WEAKNESSES NCDOT calculates traffic counts in the winter, which does not capture the impact of tourists. Tourists are a significant source of the traffic counts in this market; if NCDOT were more detailed and timely, a higher amount of vehicles per day would be reflected on the major highways. Brunswick County falls in the retail trade area of Wilmington (NC) and Myrtle Beach (SC), causing many of the residents to do their shopping outside of the county. The distance from Wilmington to Myrtle Beach through Brunswick County is 74 driving miles; 50 of those miles are on US 17 through Brunswick County. The retail synergy located in those markets motivates consumers to leave Brunswick County for their goods and services. Although Brunswick County is one of the largest NC counties by land mass, retailers prefer to locate in areas of high density in close proximity to their core customer. The large land lots for housing allow for a higher home value but less density. Multifamily housing units are less prominent than large residential subdivisions. The high seasonal population would suggest that a great many homes are not considered primary residence. The county population swells in the summer from residents either renting or living in their second home for only a portion of the year. The high residential vacancy rates threaten the store sales and staff turn over during the off season. A large regional designation shopping center does not exist. A regional shopping center would create the critical mass of national retailers to change consumers’ shopping patterns to shop in Brunswick County for soft goods. 11 OPPORTUNITIES New retail and restaurant chains will identify sites for expansion to accommodate the growing population. Both Southport and Shallotte have strong seasonal population impacts. The economic impact of tourist shopping patterns should be proven by a credible source and used in aggressively marketing the potential consumer expenditure dollars available to new retailers considering the market. The employment base, residential density and strong retail market in Wilmington offers advantages for Leland to capitalize on the close proximity to the city. Existing regional and local chains can consider opening in Leland. Retail Leakage in each of the retail trade areas indicates the opportunity to recruit new retail and restaurants to Shallotte, Supply, Southport and Leland. Additionally, these retail GAPs could also be filled with new franchise opportunities or by assisting the current retailers in each market with the expansion of their product and service offerings. Retirees and Veterans qualify as strong franchise owners. The retirees’ strong buying power yields opportunities for higher-end stores, pet stores, and hobby/craft stores to enter and be sustainable in the market. It also provides opportunities for retailers looking to capture the spending on adult age children and grandchildren by the age 55+ segment. Several of the national retail chains that service retiree’s consumer shopping needs are not currently located in Brunswick County. Brunswick County falls within the distribution route of supply trucks providing goods to existing retail stores in Wilmington (NC) and Myrtle Beach (SC). Although Supply is not currently incorporated and has limited retail development, the location offers enough separation from Wilmington (NC) and Myrtle Beach (SC), to support additional retail expansion with limited cannibalization on existing stores located in those two markets. The fifth highest traffic count in the county is at the intersection of Highway 17 & Southport-Supply Road. A regional destination shopping center in Central Brunswick County that provides a unique experience for retirees and tourists would create the draw for a successful shopping hub 12 THREATS Retail expansion among the catalyst big box anchor tenants such as Target, Lowe’s Home Improvement, Home Depot, Costco, Sam’s, Kohl’s and JCPenney is limited in the United States. Shopping centers that are actively being developed today are primarily grocery anchored centers. The new Lowe’s Foods and the remodeling of the Food Lion suggest that Brunswick County is near saturation point in the grocery sector. The anchor tenants for a new shopping center would most likely be comprised of three to four junior boxes. This requires time and coordination from an experienced developer. Should a regional designation shopping center be developed in Supply, it will potentially cannibalize the store sales of existing retail businesses in the Shallotte and Southport retail corridors. New to market retail brands should be the focus of a regional center to combat this issue. Tourism contributes to a volatile market. Tourists are lightly considered in retailers’ site selection process when estimating sales projections for potential profitability of a new locations. The seasonal and unreliable shopping patterns of tourists pose a threat. Estimated sales volumes of retailers may project lower than the required amount due to lack of residential density and inability to project seasonal tourists’ spending habits. For a store to be profitable, the cost of operation must be low. A public/private partnership will need to be considered to offset the developer’s costs and keep rents low. Baby Boomers are likely to spend a majority of their disposable income on medical expenses, as well as supporting their children, grandchildren, and parents. This will reduce their ability to spend on entertainment, food, furniture and apparel. Baby Boomers are e-commerce savvy. Although only 6% of overall retail sales in 2013 are online, it is the fastest growing trend threating brick-and-mortar locations. Online purchases pose a threat to profitable brick-and-mortar locations. Boomers are value oriented and will take the time to find the best value for purchases. They prefer an experience to a product. 13 8 BRUNSWICK COUNTY TRAFFIC AND ECONOMIC DRIVERS TOP TRAFFIC COUNTS 14 MAJOR EMPLOYERS 15 Company Category Employee Range Brunswick County Board of Education Education & Health Center 1000+ County Of Brunswick Public Administration 1000+ Wal-Mart Trade, Transportation & Utilities 500 - 999 Progress Energy Carolinas Trade, Transportation & Utilities 500 - 999 Novant Medical Center Education & Health Services 500 - 999 Brunswick Electric Coop Education & Health Services 250 - 499 Food Lion Trade Transportation & Utilities 250 - 499 Department of Defense Public Administration 250 - 499 Dosher Memorial Hospital Education & Health Services 250 - 499 Marine Terminals Corp. East Trade Transportation & Utilities 250 - 499 Bald Head Island Financial Activities 250 - 499 Coca Cola Manufacturing 100 - 249 Brunswick Public Utilities Utilities 100 - 249 Lowes Home Centers Trade Transportation & Utilities 100 - 249 Lowes Food Stores Inc Trade, Transportation & Utilities 100 - 249 Troon Golf LLC Leisure & Hospitality 100 - 249 Securitas Security Services USA Inc Professional & Business Services 100 - 249 Victaulic Co Leland Facility Manufacturing 100 - 249 B & K Coastal LLC Construction 100 - 249 Atlantic Telephone Membership Information 100 - 249 SBH Wilmington LLC Education & Health Services 100 - 249 Brunswick Cove Living Center LLC Education & Health Services 100 - 249 Harris Teeter Inc Trade Transportation & Utilities 100 - 249 Town of Oak Island Public Administration 100 - 249 Archer Daniels Midland Co Manufacturing 100 - 249 Ocean Ridge Plantation Golf Inc Leisure & Hospitality 100 - 249 Coating and Adhesive Corp Manufacturing 100 – 249 MEDICAL Major medical centers in the area include Brunswick Novant Medical Center and Dosher Memorial Hospital. Brunswick Novant Medical Center is located in Bolivia, NC and employs 650 individuals and has 150 volunteers. The hospital features 78 all-private patient rooms and five operating rooms. Dosher Memorial Hospital, located in Southport, NC, consists of 100 beds and focuses on outpatient surgeries and procedures. They have a staff of 350, a medical staff of almost 50 physicians, and a volunteer force of almost 200. 16 SCHOOLS 17 School Name West Brunswick High School South Brunswick High School North Brunswick High School South Brunswick Middle School Leland Middle School Belville Elementary School Supply Elementary School Southport Elementary School Virginia Williamson Elementary School Union Elementary School Shallotte Middle School Waccamaw School Town Creek Elementary School Bolivia Elementary School Cedar Grove Middle School Lincoln Elementary School Jessie Mae Monroe Elementary School Brunswick County Academy Students Teachers 1389 1050 917 776 764 743 708 699 675 659 617 546 493 475 474 449 438 136 85 70 61 42 45 37 42 40 41 37 38 37 32 28 30 31 26 17 HIGHER EDUCATION Brunswick Community College - Supply, NC; enrollment: 1,482 Cape Fear Community College - Wilmington, NC; enrollment: 3,987 University of North Carolina - Wilmington - Wilmington, NC; enrollment: 11,028 Miller-Monter College - Wilmington, NC: enrollment: 1,662 Horry-Georgetown Technical College - Conway, SC; enrollment: 2,962 Coastal Carolina University - Conway, SC; enrollment: 7,254 18 9 LELAND, NC OVERVIEW DEMOGRAPHIC OVERVIEW The Town of Leland 2010 census population was 13,527. Within a 3 mile radius ring of Hwy 74 & Village Road, the 2013 population is 15,344. In 2000, the Census count in the area was 8,267. The rate of change since 2000 was 5.82% annually. Current median household income is $49,170 in a 3 mile radius. Within the customized trade area, the 2013 population is 33,495. The five-year projection for the population in the area is 37,155 representing a change of 2.10% annually from 2013 to 2018. Currently, the population is 49.1% male and 50.9% female. The household count in 3 miles has changed from 3,517 in 2000 to 6,779 in the current year, a change of 6.19% annually. The five-year projection of households is 7,525. Average household size is currently 2.25 people per household. The largest neighborhoods include Brunswick Forest, Compass Pointe, Grayson Park, Wedgewood, Magnolia Greens, Waterford, Westport, and Windsor Park. Currently, 66.8% of the 14,907 housing units in the trade area are owner occupied; 23.7%, renter occupied; and 9.6% are vacant. This is a 1.6% decrease in vacancy from 2010. Currently, in the U.S., 56.5% of the housing units in the area are owner occupied; 32.1% are renter occupied; and 11.4% are vacant. The annual rate of change in housing units since 2010 is 2.64%. Median home value in the area is $156,719. In five years, median value is projected to change by 4.68% annually to $196,987. 19 20 LIFESTYLES Approximately 45% of the households in Leland are defined as the Tapestry Lifestyle: Midland Crowd. Most income is earned from wages and salaries; however, self-employed ventures are slightly higher for this segment than the national average. Unemployment is below average. Half of the residents who work hold white collar jobs. More than 45 percent of the residents aged 25 years and older have attended college; 16 percent have earned a bachelor’s or graduate degree. Midland Crowd residents live in housing developments in rural villages and towns throughout the United States, mainly in the South. Three-fourths of the housing was built after 1969. The home ownership rate is higher than the national rate average. Two-thirds of the housing is single-family houses. Midland Crowd’s rural location and it’s traditional lifestyle dictate their product preferences. A fourth of households own three or more vehicles, typically own or lease a truck, and many own motorcycles. Proficient do-it-yourselfers, they work on their vehicles, homes, and gardens and keep everything in tip-top shape. They hunt, fish, and do woodworking. Dogs are their favorite pets. They go to the drive-through restaurants such as McDonalds and Taco Bell. CONSUMER SPENDING HABITS Pets – Residents are more likely to own a cat and/or dog than the national average and, on average, are thirty to fifty percent more likely to spend money on the health and welfare of their pets Sports – Households are big fans of anything related to auto racing and both college and pro football Health & Medical – the Leland trade area has more families with young children meaning the focus shifts to products and services focused on children’s health and medical products and services – particularly nonprescription medications Sports & Fitness – households are avid about participating in outdoor activities. Like the other Brunswick County communities - fishing (fresh and salt water) is one of the most popular leisure activities. However, the participation rate in football, basketball and baseball by adults signals a much more active children’s rec league participation rate. Households also show a greater propensity to purchase sports related clothing Lawn & Garden – the activity is much more focused on maintenance versus the other Brunswick communities Home Improvement – Home owners in this area are much more likely to make home improvements and purchase new home furnishings than the average U.S. household TRAFFIC AND ECONOMIC DRIVERS The largest traffic count in the county is 32,000 VPD on us 17 in west Leland. Area Schools: Belleville Elementary School Lincoln Elementary School Leland Middle School North Brunswick High School Town Creek Elementary School Area Employers: B & K Coastal LLC Food Lion LLC - Leland Harris Teeter Inc SBH Wilmington LLC Victaulic Company Walmart Stores Inc - Leland Brunswick Cove Inc 21 Leland Leland Leland Leland Winnabow RETAIL OVERVIEW Leland’s retail tenant mix is certainly impacted by the proximity of Wilmington. Leveraging the Wilmington consumer provides Leland with regional and destination recruitment opportunities. At 32,000 vehicles per day, US 17 holds the largest traffic count in the county. The results of an indepth traffic study may further support these regional retail recruitment targets. Leland has three distinct retail districts. The intersection of Village Road and US Highway 74 is the first major retail node when entering Brunswick County. Both Piggly Wiggly and Food Lion anchor separate shopping centers in this area. CVS, Walgreens, quick service restaurants, and an auto parts store are located here. The second retail corridor is on US 17, only three miles south of Village Road. A Walmart Supercenter and Harris Teeter are located here, servicing about a dozen Leland and Belleville residential subdivisions. The third retail district is anchored by Lowe’s Foods, and is located in front of the Brunswick Forest residential development. 22 The eight largest neighborhoods in Leland are plotted on the map showing their location in relation to the three main retail corridors, and to the local schools. Residents of Grayson Park and Brunswick Forest have to drive north to get to all of the local schools, passing by the two main retail corridors on Highway 17. Grayson Park is comprised of 150 homes, while Brunswick Forest has over 1600 homes and 3000+ residents. City and County officials expect that once Brunswick Forest is fully developed it will include as many as 7500 homes and 16,000 residents. Wedgewood consists of just over 100 homes and is situated just north of the Piggly Wiggly shopping center off Fairview Road. These residents have to travel past this center to get to and from all of the local schools. 23 BRUNSWICK FOREST RETAIL COMPLEX Ample land is available adjacent to the Lowes Foods center for a big box anchor. Retail categories that make sense for this area included: General Merchandise, Home Center, Department, Sports, and Restaurants. This would also be an ideal location for an entertainment use, such as a theater complex. This addition would serve the entire Northern part of the county and the Southern part of Wilmington. Suggestions: Lowe’s Home Improvement, Home Depot, Harbor Freight, Movie Theater, Gander Mountain, Belk, Kohl’s, Five Below, Big Lots!, Tuesday Morning, Ashley Furniture, Golden Corral, Chick-fil-A, Fish Bites, Cape Fear Seafood Company 24 WALMART SUPERCENTER & HARRIS TEETER AREA Rapid growth of Brunswick Forest, Compass Point, and developments along River Road, suggests that there is a need for jewelry, family clothing, furniture, lawn & garden and hardware stores in Leland. This area is prime for big box retail and build to suit opportunities surrounding Waterford Village, a Harris Teeter anchored center with GLA of 118,252 sf in Leland. Listing company is Weingarden Realty out of Houston, TX. 25 Harley and Associates Commercial Realtors, Donald Harley, Jr., have the listing on 26 acres east of Harris Teeter. The asking price is $3,950,000. There are several out parcels ranging from .59 acres to 2.05 acres also available. Harley and Associates Commercial Realtors, Donald Harley, Jr., also have the listing on 44 acres east of Walmart Supercenter. The asking price is $3,500,000. 26 The Walmart Shadow Center, Shoppes at Westgate, have shop space available. A 1.6 acres Walmart Outparcel is available for sale or lease. Suggestions for available properties: Lowe’s Home Improvement, Home Depot, Harbor Freight, Theater, Gander Mountain, Belk, Kohl’s, Five Below, Big Lots!, Tuesday Morning, Ashley Furniture, Hibbett Sports, Play It Again Sports, Cato, Stage Stores (Peebles/Goody’s), Factory Connection, Plato, Aqua Fedora, Edge of Urge, Firehouse Subs, Biscuitville, Wing Stop, Smoothie King, Chops, PetSense, PetSupplies Plus 27 LELAND-VILLAGE ROAD AREA Convenience shopping categories to catch traffic to and from running errands or work such as restaurant, fitness, dry cleaners, nail and hair salons, office supplies and other service oriented concepts will work here. Suggestions: Ollie’s Bargain Brands, Aaron’s Rents, Schewels, Mattress Firm, Kimbrell’s, Badcock Furniture, FedEx Office, Little Caesars, Dunkin Donuts, Starbucks, Jimmy Johns, Cookout, Papa Murphy’s, Curves, Planet Fitness, Snap, Workout Anytime, Weight Watchers, Our Crepes and More, Flower World LEAKAGE CATEGORIES Category Home Centers $38,830,498 # of Retailers 1 General Merchandise Stores $18,136,466 2 80,000 Limited-Service Eating Places $17,246,925 5 20,000 Department Stores $15,680,077 1 40,000 Family Clothing Stores $7,529,894 2 30,000 $6,589,186 2 20,000 $5,824,727 1 20,000 Jewelry Stores $4,954,133 1 5,000 Office Supply and Stationary Stores TOTAL $4,122,697 1 15,000 $118,914,603 16 310,000 Furniture and Furnishings Stores Sporting Goods Stores 28 Gap Home Potential Square Feet 80,000 SUPPLY, NC OVERVIEW DEMOGRAPHIC OVERVIEW Supply is an unincorporated community in Brunswick County at the intersection of US Highway 17 and Southport-Supply Road NC 211. In the identified trade area, the current year population is 6,067. The rate of change since 2010 was 3.03% annually. The five-year projection for the population in the area is 6,889, representing a change of 2.57% annually from 2012 to 2017. Currently, the population is 50.0% male and 50.0% female. The median age in this area is 45.6, compared to U.S. median age of 37.3. The household count in this area has grown from 2,132 in 2010 to 2,367 in the current year, an increase of 3.27% annually. The five-year projection of households is 2,712, a change of 2.75% annually from the current year total. Average household size is currently 2.44. The number of families in the current year is 1,742 in the specified area. Current median household income is $39,737 in the area. Median household income is projected to be $47,635 in five years. Currently, 63.7% of the 2,846 housing units in the area are owner occupied; 19.4%, renter occupied; 16.8% are vacant. In 2010, there were 2,713 housing units in the area - 61.6% owner occupied, 17.0% renter occupied, and 21.4% vacant. The annual rate of change in housing units since 2010 is 2.15%. Median home value in the area is $160,757. In five years, median value is projected to change by 8.41% annually to $240,775. 29 30 LIFESTYLES Southern Satellites is the Tapestry Lifestyle of 38.2% of the household in the trade area. Sixty percent participate in the labor force, slightly below the US percentage. Most households earn income from wages and salaries; around 28 percent receive Social Security benefits. The manufacturing and service industry sectors provide most of their jobs. Educational attainment is lower than the national level; 16 percent of residents aged 25 years and older have not graduated from high school. Eighty percent of these households are in the South. Primary housing types in these neighborhoods are newer single-family dwellings for two-thirds of the households; 30 percent live in mobile homes. The home ownership rate is around 81 percent. Nearly two- thirds of the housing was built after 1969. Vacancy rates are slightly above average. These rural residents enjoy country life. Fishing and hunting are two favorite leisure activities, and Southern Satellites residents spend money for magazines, clothes, and gear related to these interest. Because cable is not always available, many residents own pets. They work in their vegetable gardens and might own equipment such as riding mowers and tillers to help with outdoor chores. Most households have two or more vehicles to meet their transportation needs; they prefer domestic cars and many drive trucks. They read newspapers and magazines infrequently; however they listen to country music and watch fishing programs, NASCAR races, and country music programs on TV. Owning personal computers and going online isn’t important to these residents. CONSUMER SPENDING HABITS Sports & Fitness – households in this area show a greater propensity to participate in several outdoor activities - fishing (fresh and salt water), power boating, camping, hunting, and horseback riding. The number of adults participating in Basketball, Baseball and Football indicates a robust children’s rec league program Pets – Residents are more likely to own a dog and much more likely to spend money on the health and welfare of their pets Sports – Households are big fans of college football, NASCAR, college basketball, the NFL, major league baseball and the Olympics Health & Medical – in comparison to households across the U.S. – Supply area households are much more likely to purchase prescription and non-prescription drugs, pain relief medications and prescription glasses. In most categories, consumers are more likely to purchase personal care items and visit a health specialist Home Improvement – Home owners in this area are more likely to purchase home improvement tools Lawn & Garden – Households show a much higher propensity to own lawn & garden equipment and spend money on maintaining their yard & gardens Home Furnishings – Supply households show a much higher tendency to purchase furniture, linens and other home furnishings than the average U.S. household 31 TRAFFIC AND ECONOMIC DRIVERS US 17 carries 25,000 vehicles per day to the west and NC 211 carries 13,000 to the south. Area Schools: Virginia Williamson Elementary School Bolivia Elementary School Brunswick County Academy Early College High School Supply Elementary School Cedar Grove Middle School Bolivia Bolivia Bolivia Bolivia Supply Supply Area Employers: Brunswick Community College Brunswick County Board of Education Brunswick County Public Utilities Novant Medical Center County of Brunswick Brunswick Electric RETAIL OVERVIEW Currently the retail landscape in Supply is sparse with 6 quick service restaurants and a convenience store at the intersection of US 17 and NC 211. Supply was chosen to be included in the retail study for a few reasons beyond the existing retail. The area offers strong traffic counts, available land on the highway and separation from Wilmington and Myrtle Beach. 32 The traffic count of 25,000 VPD on US 17 is the fifth highest in the county. Although NC 211 is only 13,000 VPD south of US 17, it leads to Southport where the traffic increases to the second highest in the county of 31,000 VPD. Residential feeder roads funnel onto both of these highways as the dominate transportation corridors to travel throughout the county. Should a regional center with shopping, entertainment and dining exist at this intersection, traffic counts would dramatically increase on NC 211. The southwest quadrant of land could provide access to US 17 and NC 211 and allow for development of a regional shopping center. Existing buildings would need to be removed. This would be the most attractive site given the traffic increase from 21,000 east of NC 211 to 25,000 west of NC 211. The northeast quadrant of land is also available for development. The existing Hardee’s and new Bojangle’s may create challenges with the master development and visibility of a regional shopping center. In addition, the traffic counts are less on both highways for this quadrant of land. Supply allows the separation of 35 minutes or 32 driving miles to the intersection of Market Street and New Center Drive in Wilmington where the closest dominate retail node with Target and a cluster of junior box tenants exists to the north. To the south the closest dominate retail node is Tanger Outlet Mall US17 and NC22. This location is 43 minutes or 38 miles south. Walmart is 14 minutes or 30 miles Southeast of Supply in Southport. 33 LEAKAGE The existing Supply trade area being serviced by the retailers today consists of 6,000 people. If a regional center were not developed in Supply, the market could still support a dozen new retailers and restaurants. Category Food and Beverage $4,428,268 # of Retailers 2 General Merchandise $3,464,682 1 10,000 Clothing/Clothing Accessories $2,477,058 1 5,000 Health and Personal Care $2,317,927 1 10,000 Limited-Service Eating Places $2,036,524 2 5,000 Home and Garden $1,919,442 1 10,000 Full-Service Restaurants $1,542,449 2 8,000 Sporting Goods, Hobby, Music Instruments Furniture/Home Furnishings $1,085,314 1 5,000 $878,476 1 5,000 $20,150,140 12 66,000 TOTAL Gap Potential Square Feet 8,000 It is recommended that leakage numbers less than $2 million dollars are serviced by local retail concepts or franchises rather than national chain stores. In addition, although there is a clothing and accessories gap, most will require a cluster for cross shopping so this is not a viable category for expansion in existing trade area. Suggestions: Walmart Express (15k), Family Dollar, Golden Corral, Hungry Howie’s, Del Taco, Wendy’s, Fred’s Pharmacy, CVS, Walgreens, NextCare Urgent Care, FastMed Urgent Care, Medac Urgent Care, Aldi, Love’s Truck Stop, Sheetz 34 10 SHALLOTTE, NC OVERVIEW DEMOGRAPHIC OVERVIEW The Town of Shallotte 2010 census population was 3,675. According to ERSI, in a 3 mile radius, the 2013 population is 7,332. In 2000, the population was 4,847, reflecting a rate of change since 2000 of 3.46% annually. In the identified trade area, the current year population is 44,479. The five-year projection for the population in the area is 48,602 representing a change of 1.79% annually from 2013 to 2018. Currently, the population is 48.9% male and 51.1% female. The median age in this area is 51.5, compared to U.S. median age of 37.3. The household count in this area has changed from 18,572 in 2010 to 19,666 in the current year, a change of 1.78% annually. The five-year projection of households is 21,619, a change of 1.91% annually from the current year total. Average household size is currently 2.25. The number of families in the current year is 13,529 in the trade area. Current median household income is $41,994 in the area. Median household income is projected to be $50,275 in five years. The annual rate of change in housing units since 2010 is 2.40%. Median home value in the area is $167,401. In five years, median value is projected to change by 6.76% annually to $232,165. Currently, 38.2% of the 39,298 housing units in the area are owner occupied; 11.9%, renter occupied; and 50.0% are vacant. Currently, in the U.S., 56.5% of the housing units in the area are owner occupied; 32.1% are renter occupied; and 11.4% are vacant. 35 36 LIFESTYLES The dominate lifestyle in the trade area at 24% is Senior Sun Seekers. Many Senior Sun Seekers residents are retired or are anticipating retirement. More than half of the households receive Social Security benefits. Approximately one-third of the households also receive retirement income. Because a large proportion of the population is older, the education attainment is far lower than the US average. These neighborhoods are primarily in the South and West; 43 percent are in Florida. Escaping from cold winter climates, many Senior Sun Seekers residents have permanently relocated to warmer areas; others are “snowbirds” that move south for the winter. This market has the third highest proportion of seasonal housing of all the Tapestry segments. Favorite areas are in Florida, California, and Arizona. The home ownership rate is 77 percent. Single-family dwellings comprise almost half of the housing inventory; mobile homes comprise nearly 40 percent. Most housing was built after 1969. Senior Sun Seekers residents frequently take car trips and prefer to stay in reasonably priced motels or hotels such as Days Inn, Super 8, and Comfort Inn. They eat out frequently at family restaurants and fast-food establishments. They own all kinds of insurance including life, travel, long-term care, and personal liability. They consult with a financial advisor about their finances. They invest time and limited funds in home improvement projects such as painting and fencing the yard. Some enjoy gardening and working on their own landscaping projects. Many join veterans’ clubs or fraternal orders and do charity work through these organizations. For health reasons, these seniors control their diet and take a variety of vitamins and dietary supplements. They will stop at nearby Circle K or Citgo Quik Mart convenience stores for a quick purchase. Satellite TV is part of their daily routine; they watch game shows, dramas, news programs, home improvement shows, sitcoms, and golf tournaments. Favorite cable channels include CMT, TNT, and Turner Classic Movies. They also read fishing and hunting magazines, rent comedies on DVD, and occasionally listen to country radio. They also play bingo, visit theme parks, fish, and hunt. CONSUMER ATTITUDES & BEHAVIORS Fashion & Apparel – Conservative, brand loyal, focused on quality and functional clothes that last Home Improvement – Home owners in this area are much more likely to spend money on home improvement products and services than the average U.S. household Pets – Residents are more likely to own a cat and/or dog than the national average and, on average, are ten to twenty percent more likely to spend money on the health and welfare of their pets – particularly if they own a dog Lawn & Garden – households are likely to own lawn & garden equipment and spend money on maintaining their yard & gardens Sports & Fitness – Households are avid outdoor sports participants – with a much higher propensity to participate in fishing, hunting and water related activities Health & Medical – in comparison to households across the U.S. – Shallotte area households are much more likely to purchase prescription and non-prescription drugs, pain relief medications and prescription glasses. In most categories, consumers are more likely to purchase personal care items, diet supplements and visit a health specialist Sports – Households are big fans of anything related to NASCAR, college football, golf and the Olympics 37 TRAFFIC AND ECONOMIC DRIVERS Shallotte carries 23,000 VPD on US17 bypass and 22,000 VPD on US17 or Main Street. There are currently two major projects underway. The first is the Mulberry Street Park and the second is a riverfront development. The Mulberry Street Park project will be a park, central to downtown, developed in phases with walking trails and children’s play area. Projected opening date is Spring 2015. Development will begin soon on an amphitheater, a memorial garden and an open area that will house events such as the weekly farmer’s market. Shallotte Vision Plan from 2008 lays out a master plan for downtown including a riverfront development along the Shallotte River. The town officials believe a riverfront development will further increase tourism and retail and restaurant options and are continue to work towards that goal. Area schools include: Jessie Mae Monroe Elementary School Waccamaw School Waccamaw School Union Elementary School Shallotte Middle School West Brunswick High School Ash Ash Ash Shallotte Shallotte Shallotte Area employers include: Atlantic Telephone Membership Brunswick Electric Coop - Shallotte Food Lion LLC - Shallotte Lowes Food Stores Inc - Shallotte Lowes Home Centers Inc - Shallotte Walmart Stores Inc - Shallotte Brunswick Cove Inc SHALLOTTE CUSTOM TRADE AREA - SEASONAL POPULATION INCREASE SEASONAL SEASONAL POPULATION POPULATION ESTIMATED Q4 2013 ESTIMATED Q2 2013 12,468 38 15,117 SEASONAL SEASONAL POPULATION POPULATION ESTIMATED Q3 2013 ESTIMATED Q1 2013 28,261 2,386 Tourism and Seasonal Population note: Although category specific, the majority of chain concepts are hesitant to rely heavily on tourism traffic for sales projections. They prefer to estimate sales and success based on proximity to the local, existing population. RETAIL OVERVIEW The retail corridor at Main Street and Smith Avenue including Walmart Supercenter and Shallotte Crossing is the largest retail node in Brunswick County. The northeast quadrant of Main Street and Smith Avenue would serve as an excellent location for a regional shopping center. Woodard Branch (Charles Branch) stream presents a challenge in developing this property. 39 Shallotte Crossing has a GLA of 151,242, anchored by Belk, Home Depot, and Office Depot. Belk completed an expansion in 2007. Additional tenants include Bath & Body Works, The Shoe Dept, Dollar Tree, Petsense, Sally Beauty, GreatClips, and Chili’s. Two furniture stores, three pharmacies, and BigLots are all located here. The center is currently being listed by Ashton Properties out of Charlotte, NC. Shop space and a former restaurant are currently available for lease. Office Depot could close or downsize within the next two years with room for expansion. The potential for 40,000 – 80,000 square feet may be a possibility with a redevelopment design. Parking, frontage and visibility will be a challenge and will determine how many square feet the redesign can accommodate. 40 Suggestions for Home Depot / Walmart Retail Node: TJMaxx/Marshalls, Ross Dress for Less, rue21, Hobby Lobby, Michaels, Hibbett Sports, Five Below, PetSmart, Petco, The Vitamin Shoppe, Vitamin World, GameStop, Play & Trade Video Games Shallotte Station at 5285 Main Street has a GLA of 27,000 sf with retail on the first floor and office on the second floor. The center is currently listed by Coastal Properties with shop space available. Shallotte Plaza at 4924 Main St is 22,805 sf building listed by Sloane Commercial Real Estate with shop space available. Sloane Commercial is also listing a center with a GLA of 10,704 sf at 4764 Main St. These centers and similar style strip centers in Shallotte are ideal for service categories of retail. Service categories currently expanding include cell phone stores, fitness concepts, sandwich shops, yogurt, insurance agencies, tax preparation, hair and nail salons, dry cleaners and other professional services. A city initiative for a Riverfront Development would be best served by local concepts and franchise based businesses. Mast General Store or West Marine might serve as an anchor tenant, while the remainder of the retail and restaurant mix would be best comprised of locally owned businesses. Suggestions: Mast General Store, West Marine, Boardwalk Billy’s, Frozen Yogurt, Wags and Whiskers, Ace Hardware, Fedex Office, Local or Regional Jewelry Store, Day Spa, Hallmark, Bella Cucina 41 The retail node anchored by Lowe’s Home Improvement, Coastal Cinemas, and Planet Fun at US17 and Whiteville Road [NC130] has significant potential for retail and restaurant growth. Planet Fun hosts indoor activities such as laser tag, bowling, mini-golf and arcade games. When tourists’ outdoor plans are cancelled due to weather, this node serves as an alternative. A regional shopping center at this location would have opportunity to capture tourists and locals alike, providing options for groups within close proximity. Nearby West Brunswick High School with over 1,300 students has the highest enrollment in the county. Suggestions: Cracker Barrel, Buffalo Wild Wings, Chick-fil-A, The Grill, Sweet Frog, Sonic, Friendly’s Ice Cream, Stack House, IHOP, Starbucks, Five Guys, Applebee’s, Cookout, Dunkin Donuts, Dickey’s Barbeque, Denny’s, Mexican Lindo, Moe’s Southwest Grill, Mexican Lindo, East Coast Wings, Harbor Freight Tools, Mattress Firm, Love’s, Sheetz 42 LEAKAGE Gap # of Retailers Potential Square General Merchandise $15,541,084 1 25,000 Limited-Service Eating Places $13,853,816 4 10,000 Family Clothing $7,945,891 2 15,000 Office Supplies and Stationery $4,533,991 1 10,000 Health and Personal Care $4,007,834 1 10,000 Hobby, Toys and Games $3,441,910 1 20,000 Hardware $2,937,829 1 7,000 Jewelry $2,880,582 1 4,000 TOTAL $55,142,937 12 101,000 Category Feet Suggestions: The categories of leakage for General Merchandise will best be filled by a regional shopping center near Walmart Supercenter or near Lowe’s Home Improvement. Limited-Service eating places should focus on 1-2 acre parcels near Lowe’s Home Improvement. Family Clothing should develop near Belk. Local, regional or franchise based businesses on the remaining categories should be the focus for the new Riverfront Development. 43 11 SOUTHPORT, NC RETAIL OVERVIEW DEMOGRAPHIC OVERVIEW The City of Southport’s population was 2,833 as of the 2010 census. Within a 5 mile radius ring the population is 14,808, with a median age of 58.2. This area includes Oak Island. In the identified trade area, the current year population is 31,623. In 2000, the Census count in the area was 20,868. The rate of change since 2010 was 3.67% annually. The five-year projection for the population in the area is 34,484. Currently, the population is 49.6% male and 50.4% female. The median age in this area is 52.7, compared to U.S. median age of 37.3. The household count in this area is 13,922 in 2013. The five-year projection of households is 15,286, a change of 1.89% annually from the current year total. Average household size is currently 2.23. The number of families in the current year is 9,695 in the specified area. Current median household income is $46,534 in the area. Median household income is projected to be $54,538 in five years. Currently, 44.9% of the 23,516 housing units in the area are owner occupied; 14.3%, renter occupied; and 40.8% are vacant. Currently, in the U.S., 56.5% of the housing units in the area are owner occupied; 32.1% are renter occupied; and 11.4% are vacant. The annual rate of change in housing units since 2010 is 2.53%. Median home value in the area is $197,777, compared to a median home value of $167,749 for the U.S. In five years, median value is projected to change by 5.04% annually to $252,887. In a 5 mile radius, median home value in 2013 was $248,234 with 69% of the homes being owned by a person over the age of 55. LIFESTYLES The dominate Tapestry Lifestyle for Southport in the trade area is Rural Resort Dwellers, at 44% of the households. Although retirement beckons, many of these residents still work. Six percent of those who are employed work at home, twice the US rate. Because so many residents are aged 65 and older, receipt of retirement income and Social Security benefits is common. More than twofifths collect investment income; approximately 20 percent receive self-employment income. Nearly one in four residents aged 25 years and older holds a bachelor’s or graduate degree; more than half of the residents have attended college. The number of households in these small, low-density neighborhoods are growing at 1.5 percent annually. Seventy-eight percent of the houses are single-family structures; 15 percent is mobile homes. Home ownership is at 80 percent. Of the Tapestry segments, Rural Resort Dwellers has the highest percentage of seasonal housing, 16 times higher than the national level. These residents live modestly and have simple tastes. They often work on home improvement and remodeling projects and own garden equipment to maintain their yards. They cook and bake at home. Many households own multiple pets, particularly dogs and cats. Riding lawn mowers and satellite dishes are familiar sights in these areas, along with multiple vehicles, including a truck. Active participants in local civic issues, residents also belong to environmental groups, church and charitable organizations, fraternal orders, unions, and veterans’ clubs. They go hiking, boating, canoeing, hunting, fishing, horseback riding, and golfing. They listen to country radio and watch Animal Planet, CMT, BBC America, the National Geographic Channel, and primetime dramas on TV. The older residents focus on their general health care, prescription medications, and financialand retirement-related matters. Many residents actively manage or plan their investments and retirement savings. The self- employed residents are more likely to have IRAs than 401(k) plans. 44 CONSUMER SHOPPING PATTERNS Pets – Residents are more likely to own a dog and much more likely to spend money on the health and welfare of their pets Health & Medical – in comparison to households across the U.S. – area households are more likely to purchase non-prescription medications, prescription drugs and prescription glasses. In most categories, consumers are more likely to purchase personal care items, diet supplements and visit a health care professional/specialist Sports – Households are big fans of college football, NASCAR, college basketball, the NFL, major league baseball and the Olympics Sports & Fitness – households are avid about the outdoors - anything related to the water – fishing (fresh and salt water), power boating, and kayaking/canoeing. Residents are more likely than other households across the U.S. to focus on fitness – primarily through walking and swimming Home Improvement – Home owners in this area are more likely to focus on the interior of their homes instead of the exterior and in every category more likely to purchase home improvement tools Lawn & Garden – households show a much higher propensity to own lawn & garden equipment and spend money on maintaining their yard & gardens TRAFFIC AND ECONOMIC DRIVERS The second highest traffic count in the county is 31,000 VPD on Southport-Supply Rd SE [NC211] in front of Lowe’s Home Improvement and Walgreens. Long Beach Rd SE [NC133] carries 23,000 VPD feeding into NC211. Area Schools: Southport Elementary School – 699 students South Brunswick Middle School – 776 students South Brunswick High School – 1,050 students Area Employers: Bald Head Island Club Food Lion LLC - Oak Island Town of Oak Island Archer-Daniels-Midland Company Food Lion LLC – Southport Dosher Memorial Hospital Lowes Food Stores Inc – Southport Lowes Home Centers Inc – Southport Progress Energy Inc Securitas SEC Svcs USA Inc Troon Golf LLC Walmart Stores Inc – Southport Bald Head Island Oak Island Oak Island Southport Southport Southport Southport Southport Southport Southport St. James Southport Southport has been a popular filming location for television and movies, including film adaptations of the works of novelist Nicholas Sparks. The town can be seen in the television series Dawson's Creek, Under the Dome, and Matlock, and in numerous movies, including I Know What You Did Last Summer, Summer Catch, Domestic Disturbance, Crimes of the Heart, Nights in Rodanthe, A Walk to Remember, and Safe Haven. Southport is the location of the North Carolina Fourth of July Festival, which attracts 40,000 to 50,000 visitors annually to enjoy its parade, fireworks, vendors from around the country, and other festivities. 45 SOUTHPORT CUSTOM TRADE AREA - SEASONAL POPULATION INCREASE: Seasonal Population Seasonal Population Seasonal Population Seasonal Population Estimated Q1 2013 Estimated Q2 2013 Estimated Q3 2013 Estimated Q4 2013 1,156 7,297 13,648 6,024 Both Oak Island and Southport bring thousands of tourist annually. The Bald Head Island Ferry is in Southport. It transports thousands of people to and from Bald Head Island. The Island is only accessible by ferry with electric golf carts and bikes being the primary form of transportation. The ferry runs multiple times a day. Typically high-income families rent a house for one to two weeks during the summer for a quiet and relaxing family vacation. 46 RETAIL OVERVIEW There are four major retail nodes in the Southport area approximately eight miles apart on the NC211 Southport-Supply Rd corridor. 47 Lowe’s Home Improvement area Walmart Supercenter Downtown The proposed Lowe’s Food anchored center at Midway and NC211 211 MIDWAY COMMONS Currently Long Beach Rd [NC133] is the feeder road to St. James and Oak Island. Within Brunswick County, St. James ranks among the top census tracts in housing density, income, age 55+ and retail expenditures. The existing tenant mix at the intersection of NC211 and NC133 does not properly cater to the consumer spending habits of the population existing in close proximity to the retail development node. To answer this demand, site work began on a new shopping in July of 2013 with estimated completion in 2016. 211 Midway Commons, being developed by Wakefield & Associates based in Raleigh, will be a 90,000 - 110,000-square-foot shopping center at Midway Road and N.C. 211 at the entrance to the Swain’s Cut Bridge to Oak Island. Anchoring the new shopping center will be a 44,000-square-foot Lowes Foods, which will have an accompanying fuel station. Approximately nine outparcels ranging from 2,500 – 6,000 square feet are included in the master plan. A new Holiday Inn Express opened in Summer of 2014 near the site. Suggestions for this area would be to build a high-end tenant mix with a strong combination of local businesses that will serve as a community center to the St. James and Oak Island residents. Categories for the tenant mix should include pharmacy, sporting goods, hardware, home décor, coffee, yogurt, spa, fitness, casual dining, fast casual, health & wellness, specialty foods, and family clothing. 48 LOWE’S HOME IMPROVEMENT AREA Overall, the intersection has some of the highest traffic counts, the most tourists, and closest proximity to the wealth and density in the county. The existing retail development does not fully capitalize on the highest and best use of the land. Power lines to the west of Lowe’s prevent perhaps the best property from being developed on a large scale. The new 211 Midway Commons development will create a challenge to fully develop this intersection to its maximum potential. Relocations of existing retail will also prove to be a challenge. Given the current retail landscape, it is best to continue to focus on value, convenience, and service oriented retail. Several build to suit opportunities ideal for quick service restaurants, casual dining, convenience stores, and hotels. Should relocations cause vacancies, backfilling existing space could be fitness, churches, medical uses, veterinarian, vacation rentals and events, and other service oriented uses. WALMART SUPERCENTER AREA Tidewater Plaza, listed by Rivercrest Realty Investors, is the dominate shopping center in this retail node, anchored by Walmart Supercenter. Currently, the vacancy rates here are considerably low; however, there is ample property available for development along Southport- Supply Road [NC211]. 49 50 The listed properties are a long term strategy for Southport to prepare for the build to suit opportunities for retail along the NC 211 corridor. The development of Midway Commons will determine the future development of retail between Walmart Supercenter and downtown. Traffic patterns will change as a result of the new development. Currently, traffic is nearly 10,000 VPD higher south of NC 133, traveling to and from Downtown Southport, than north of NC 133. DOWNTOWN SOUTHPORT Downtown Southport is quaint and vibrant with more than 30 retail shops ranging from antiques and gifts to art and jewelry. The recommended retail mix for downtown is to maintain the local and unique character. Suggestions for downtown would entail a strong partnership with SBA to foster successful small businesses. In addition, there is a heavy focus on the arts and culture of coastal Carolina. Finally, a focused effort is in effect to market Downtown Southport through social media. LEAKAGE: Gap # of Retailers Potential Square Feet $20,313,978 2 30,000 $11,201,111 4 10,000 Hardware Stores $10,691,808 1 10,000 Family Clothing Stores $5,442,845 1 20,000 Specialty Food Stores $4,315,094 1 18,000 Office Supplies and Stationery Stores $3,266,319 1 10,000 Sporting Goods Stores $3,197,323 1 8,000 Cosmetics, Beauty Supplies, Perfume Stores $2,828,341 1 5,000 Jewelry Stores $2,481,769 1 4,000 Health and Personal Care Stores $2,260,330 1 10,000 $65,998,918 14 125,000 Category General Merchandise Stores Limited-Service Eating Places TOTAL It is recommended that downtown focus on potential businesses for entrepreneurs to open with an emphasis on jewelry, specialty goods, stationary, beauty supplies and family clothing. 211 Midway Commons should capitalize on the leakage in general merchandise, hardware, eating places, specialty food stores, sporting goods, cosmetics and health stores. The Lowe’s Home Improvement retail node should focus on limited-service eating places and general merchandise. 51 12 REGIONAL SHOPPING CENTER OPTIONS REGIONAL SHOPPING CENTER POTENTIAL If Brunswick County could support a regional shopping center that would locate in Supply or Shallotte, they would pull from a much larger regional trade area. The identified combined trade area extends from the southern border of Brunswick County and along the coast line to the east to Winnabow. The 2013 population for the trade area is 81,826. The five-year projection for the population in the area is 89,436 representing a change of 1.79% annually from 2013 to 2018. Currently, the population is 49.1% male and 50.9% female. The median age in this area is 52.4, compared to U.S. median age of 37.3. The household count in this area has changed from 34,239 in 2010 to 36,350 in the current year, a change of 1.86% annually. The five-year projection of households is 39,980, a change of 1.92% annually from the current year total. Average household size is currently 2.23. The number of families in the current year is 24,987 in the specified area. Current median household income is $43,021 in the area. Median household income is projected to be $51,341 in five years, compared to $56,895 for all U.S. households. Currently, 41.8% of the 66,453 housing units in the area are owner occupied; 12.9%, renter occupied; and 45.3% are vacant. High vacancy rates are a result of vacation homes. Currently, in the U.S., 56.5% of the housing units in the area are owner occupied; 32.1% are renter occupied; and 11.4% are vacant. The annual rate of change in housing units since 2010 is 2.48%. Median home value in the area is $180,158. In five years, median value is projected to change by 5.46% annually to $234,986. Typically, retailers like to cluster together in order to capitalize on cross-shopping. This suggests a regional shopping center should be built in Shallotte or Leland. A shopping center in Leland would not stop the retail leakage in the southern portion of the county. Also, it does not offer enough separation from Wilmington to support a new large regional shopping center development. Lowe’s Food in Leland is only 12 miles from Target in Wilmington. Supply and Shallotte allow for the best highway network and separation from Wilmington and Myrtle Beach to support a regional shopping center. If a shopping center were developed in Supply or Shallotte to capture the regional trade area and tourists, the gross leasable area (GLA) would 52 need to be in excess of 150,000 square feet. The critical mass would make the shopping center a destination and overcome the lack of density in population. The retailers would need to be new to market concepts that would be more convenient in drive time and convenience than the retail shopping hubs in surrounding areas. Brunswick County does not have dominate national brand sporting goods, pet stores or hobby stores. These are categories that appeal to retirees as well as tourists. Having only Belk in Leland and one Peebles in Southport, leaves a gap in the soft goods category. Belk completed an expansion in 2007. An entertainment component would help secure the long term success of the project. The center should have the option to incorporate indoor activities for locals and tourists as an alternative to weather preventing outdoor activity. Coastal Cinemas in Shallotte is a ten screen theater, and Planet Fun offers a variety of indoor activities. It would be better for the region if Coastal Cinemas were renovated than for a new theater to open in Supply. Additionally, an urgent care concept should be considered for the convenience of the transient population, and for the convenience of the older population. The challenge with Shallotte is that traffic is divided by Main Street and US 17. US 17 carries more traffic, bypassing the Belk and Walmart Supercenter retail node. Lowe’s Home Improvement, Coastal Cinema and Planet Fun are located on the southeast quadrant of US 17 and NC 130 Whiteville Road. If land were developable with easy access and good visibility, this would be the best location in Brunswick County for a regional shopping center. The second best location would be in Shallotte at the northeast quadrant of Main Street and Smith Avenue. The existing retail mix in close proximity to the site would capitalize on the critical mass. The third best location would be in Supply at the southeast quadrant of NC17 and NC 211. The highway network and traffic counts are strong in this area. The lack of development will be a hindrance for retailers to approve the site. The risk for a profitable store is high in areas where there is not proof other stores are profitable. Factors such as land cost, site work expense, approvals and a variety of other items may drive up the cost of the development to a point that the project is not profitable. Public/private partnership can help bring down the development costs to keep rents affordable for tenants. If there are not enough anchor tenants interested in a new shopping center development containing more than 150,000 GLA, then the focus should be on filling existing vacant space in the county, or on developing a smaller center near 211 Midway Commons in Oak Island. 53 54 55 13 RECOMMENDATIONS CUSTOMIZED TOURISM STUDY A specialized tourism study would add great value to the overall analysis and better determine the true identity of Brunswick County. While it is known that tourism accounts for a large portion of the population, it is imperative to gain an understanding of their spending habits and their disposable income. Having this information will help Brunswick County to relay this information to retailers, brokers, and developers who are looking to open new stores in the community. Each retailer has specific criteria that they look for in their site selection process, and lacking a full understanding of your population hinders your ability to effectively recruit new retailers. This data needs to be collected from a source that specializes in focused studies in order to provide the highest level of accuracy. SPECIALIZED TRAFFIC STUDY We recommend that the Economic Development Commission hire an engineering firm with expertise in conducting traffic surveys and the analysis of traffic data. Since NCDOT calculates traffic counts during the off-season, the tourists are not accounted for, causing the numbers to be inaccurate. Furthermore, NCDOT did not provide traffic counts for Leland, causing the current analysis to be skewed. Traffic patterns between Shallotte and Supply, Southport and Supply, and from the coastal areas associated with the retail trade areas of Shallotte and Southport will shed additional light on the regional draw of consumers and tourists. A study of traffic flow patterns into and out of the unincorporated area of Supply will provide complementary research to the possibility of a regional power center. It will determine the likelihood that such a development can successfully draw consumers from both Shallotte and Southport. A traffic survey and analysis of traffic flow patterns into and out of the Leland area will determine the likelihood that consumers from Wilmington are 1) shopping in Leland for goods and services, 2) show a willingness to travel into the Leland retail trade area for unique or destination retailers, and 3) identify Leland residents traveling to Wilmington during morning and evening commutes and on weekends. EXISTING RETAILER OUTREACH We recommend that customized research be made available to all current retail and restaurant businesses operating throughout Brunswick County. In addition to identifying missing retail concepts within a market, a GAP analysis is also helps to identify a lack of product and service offerings. Businesses within each category may identify additional products, services or even new franchise opportunities from the retail GAPs and Consumer Behavior and Attitudes data. We have also found in many communities that local businesses are not always aware of the market or trade area for their goods and services, and as a result have limited their marketing efforts. Access to basic demographic data like population, households, population by age, population by male/female by age, and income levels may provide businesses with a better understanding of their customer base. This then allows them the opportunity to expand their business through better branding, additional product offerings, and more targeted marketing. 56 RETAIL RECRUITMENT In today’s retail environment, retailers have choices. Retailers and restaurant chains with aggressive expansion plans have many more potential locations than planned new stores. We believe it is important that communities have a pro-active retail recruitment plan in place and the infrastructure to implement the plan. The “infrastructure” includes, but is not limited to: Research that goes significantly beyond demographics and maps Staff or an outside consultant focused entirely on Retail Recruitment Retail Property Database Marketing and Retail Conference Attendance Research requires differentiating the opportunities for retail expansion in your communities from your competition. Understanding a retailer’s parameters for selecting a site, pro-actively providing detailed consumer data at the household level, knowing that a retailer has shown a propensity to locate in peer communities, the ability to benchmark a retailer’s existing store locations versus potential sites – provides you the ability to market your community, through fact based analysis, as an appropriate location for a retailer’s new store or restaurant. A pro-active Retail Recruitment initiative is critical. Again, retailers have choices and those economic development organizations that have hired either an in-house staff person or an outside retail recruitment consultant are more likely to see measureable results from pro-active marketing and outreach to retailers and restaurant concepts. We would encourage the Economic Development Commission to analyze the cost of an in-house retail recruiter versus an outside consulting firm. Salary, travel, conference fees are just some of the expenses associated with hiring someone internally. In the event the decision is made to hire a staff member, that person should have retail real estate experience. The ability to communicate with commercial real estate brokers, developers, tenant reps, site selectors is crucial to building and cultivating relationships with targeted prospects. Understanding project analysis, incentives, deal structure, economic impact, etc. create a level of comfort with those involved in making a retail project come to fruition. A retail consultant provides a more cost effective solution. The EDC gains the benefit of having a “team” focused on pro-actively recruiting retail to all communities, representation at dozens of retail conferences, relationships with commercial realtors, tenant reps and, more importantly, developers throughout the region and access to resources to facilitate the site selection process. In the event the EDC determines a consultant best fits the long-term direction of its retail focus, we would recommend that the consultant’s team include licensed real estate professionals. The retail recruiter or consulting firm should also be focused on Broker/Developer outreach through timely, consistent communication and marketing. ONLINE PROPERTY DATABASE An On-line Retail Property Database provides retailers, commercial real estate professionals, site consultants and local entrepreneurs access to available retail properties and land available for retail development. At minimum, the following information should be included for each property: Location [Address or Intersection, City] Size [GLA or Acres] 57 Type of Property [Land or Existing Center] Point of Contact [Name, Company, Email, Phone] MARKETING MATERIALS The most effective way to market retail opportunities will be through analyzing the key highlights of the data and customized maps. Aerial maps providing the locations of the existing national retail businesses is critical. Traffic counts will show traveling patterns in relation to the highways and existing retail nodes. Daytime population can be reflected through plotting the major employers and schools within the county. At minimum, the following information should be included: Demographics [Population, Median Household Income, Project Growth] Aerial Map [Existing Retail and Traffic Counts] Economic Drivers [Schools, Hospitals, Major Employers] Local Story [Growth Rate, New Development, Tourism] UTILIZE RETAIL LEASE TRAC The Brunswick County Economic Development Commission has a subscription to Retail Lease Trac. This is a tool that should continue to be utilized to easily identify which retailers are expanding in your state/region, what their market and site criteria is, and the appropriate point of contact, including their phone number and/or email address. This will increase your knowledge base on the retail industry, as well as escalate your efficiencies in your retail development efforts. INVOLVEMENT IN INTERNATIONAL COUNCIL OF SHOPPING CENTERS (ICSC) The International Council of Shopping Centers (ICSC) is the largest retail commercial real estate trade organization in the world. The organization provides research, advocacy, education and networking opportunities. Active involvement in the organization is recommended as a tool to further seize the Brunswick County opportunities the marketplace currently presents. The ICSC Membership has over 66,000 members. Annual membership fee for the Public Sector is a discounted rate of $100. Jim Bradshaw of Brunswick County Economic Development Commission is currently a member actively involved. Although ICSC has numerous events and options to network, the three most beneficial to Brunswick County would be as follows: Southeastern Conference – October 2014 – Atlanta GA Carolinas Idea Exchange – March 2015 – Charlotte NC RECON – May 2015 – Las Vegas NV FRANCHISE FOCUS: FIND OPERATORS/ OWNERS There are approximately 750,000 franchise establishments in the United States with over 2,000 in the 7th Congressional District of North Carolina. The data shows franchise business opportunities are a safer bet for long-term success than startups or existing business purchases. With thousands of concepts in multiple categories, narrowing down the franchise that is right for an entrepreneur takes a great deal of due diligence. A potential business owner may be discouraged and confused by the process and not pursue the opportunity. Dozens of franchise based businesses could open in Brunswick County should the proper owner and/or operator be identified. A sampling of online resources includes: 58 www.franchise.org www.franchise.com www.franchising.org www.franchiseopportunities.com www.franchiseamerica.com www.franchiseconnections.com www.ownyourownfranchise.com www.topfranchises.com www.franchisedoc.com www.franchiseregistry.com startup.wsj.com www.bison.com It is recommended that Brunswick County host a Franchise Workshop (led by firms such as FranNet or FranChoice). This would be an educational session using franchise consultants. The attendance at such a workshop should include the regional population interested in owning and/or operating a franchise in Brunswick County. Prime candidates for a successful franchise owner are Veterans and Retirees. The workshop could include personal assessments for potential owners to match them with the franchise concept that will best match their personal and financial goals for long term success. There is a variety of financing options to purchase a franchise that should be covered in the Franchise Workshop. The Economic Impact of Franchised Businesses report, conducted by Price Waterhouse Coopers, estimates the amount of economic activity generated both within and because of franchised businesses. 59 USE OF BASECAMP Basecamp is a web-based project management platform that will be provided to the County as an easy way to access the research in one place. The County’s account will be password protected and the main point(s) of contact can identify which individuals should have access to this account. Once logged in, all of the reports and analysis provided by Retail Strategies will be accessible at your fingertips. This platform provides a quick and easy way to communicate. You have the ability to post individual messages, as well as comments on the files. Additionally, you can create and assign tasks under the “To-Do” tab, which enables your team to delegate and stay organized. Basecamp can be accessed through your PC or laptop through their website, or you can download their app and access it through your iPad, iPhone, or Android. Basecamp also integrates with email. 60 PUBLIC/PRIVATE PARTNERSHIPS It would be highly beneficial for the county to be well informed on how developers operate, as well as ways to form a public/private partnership that benefit both the developer and the county. Traditional economic development will tell you that people follow jobs, and retail follows people. Therefore, most municipal economic development efforts allocate resources to, and focus primarily on, recruiting high-paying jobs while allowing self-supporting retail growth. Struggling to find new jobs and offset decreasing budgets during the Great Recession, municipalities shifted their focus to retail growth. Retail brings to a community new jobs, increased tax revenues and, most important, quality of place; the latter is a critical component of civic satisfaction. Retailers are hungry for new space. More than 40,000 additional stores have been announced, but where will they locate? Vacancy rates are at a six-year low in class-A retail nodes. So will the expansion spill over to class-B and -C locations, or will new construction answer the demand? The square footage of shopping center space added from 2005 to 2008 was 84.1 million square feet, versus recession numbers of 20.3 million square feet from 2009 to 2012, according to Cassidy Turley Research/CoStar. The pent-up demand for new construction is being answered by only a conservative increase in new centers. Developers are forced to be creative. The rising cost of land and construction financing would suggest higher rents as the answer for new development to meet the required margins. However, in today’s environment, retailers are unlikely to pay such rents. In several cases, this squeeze is being answered by public-sector participation. An additional 758 centers, totaling 120.5 million square feet a year, will be added to the U.S. inventory over the next three years, with more than two-thirds expected to be completed this year alone, according to published sources. Progressive municipalities that understand the positive economic impact of new retail development are partnering with developers to offer incentives to offset costs and drive rents down. When structured correctly, this can be a winning situation for all participating parties. The way incentives can be structured for a retail project will vary by state. To see a guide for state-by-state incentives, please refer to the following recently published article: http://businessfacilities.com/state-by-stateincentives-guide/. Retail Strategies recommends Brunswick County draft an “Open for Business” policy. The policy establish the goals of a public/private partnership and invite the private sector to ask what tools are available from the public sector to create a partnership. The policy should not provide specific promises, as each project should be assessed individually for the economic impact it may have on Brunswick County. 61 14 CONCLUSION Brunswick County is underserved in certain retail categories; therefore, it can support additional retail stores and restaurants. The tourist and retiree population challenge the retail sales estimate projections conducted by the retailers. The retail real estate industry is on the upswing, as many retailers are announcing expansion plans. With the proper contacts and research Brunswick County should aggressively market their opportunities in order to remain competitive in the retail arena. Brunswick County should market the four intersections addressed in this report to local and regional developers to make them aware of these potential regional shopping center development locations. 62 15 SOURCES Software Applications: Research360/Tactician STDB/ESRI SiteReports/Claritas REGIS Demographic Data Providers and Online Resources Applied Geographic Solutions ESRI Claritas PopStats (Synergos) Census Bureau of Labor Statistics Bureau of Economic Analysis Dun &Bradstreet Business Location Data Tapestry Segmentation MRI Consumer Behavior & Attitudes Brunswick County Planning Department The 2013 Economic Impact of Travel on North Carolina Counties National Center for Education Statistics Wikipedia All information provided in this Study is for informational purposes only. The information obtained is from sources deemed reliable, but no guarantee is made that the data is complete or entirely accurate. Any party using this information does so at its own risk. No guarantee for success is being made by this data. Decisions made on real estate matters are at the risk of the developer and shall not be attributed to the data or evaluation contained in this report. For additional information – please contact: Jim Bradshaw Brunswick County Economic Development Commission Executive Director Phone: 910-253-4429 E-mail: jbradshaw@brunswickedc.com Mailing Address: P.O. Box 158 Bolivia, NC 28422 63 Jim Bradshaw jbradshaw@brunswickedc.com 910-253-4429 Lacy Beasley lacy@retailstrategies.com 205-490-2829 64