2 0 1 0 A N N U A L R E P O R T COMMITTED TO MEMBERS, COMMUNITY, SAFETY & SOUNDNESS CHIEF EXECUTIVE OFFICER’S REPORT Telco’s commitment to excellent service, sound lending policies and conservative investments has again given us great results in 2010. Of the 222 credit unions in Louisiana, we are the eleventh largest. Darryl K. Long Location & Contact Information Airline Office 13404 Airline Highway Baton Rouge, LA 70817 (225) 924-8900 Fax (225) 756-8553 (800) 634-3044 Wooddale Office 2226 Wooddale Blvd. Baton Rouge, LA 70806 (225) 924-8900 Fax (225) 923-3136 (800) 634-3044 Hammond Office 1115 W. University Ave. Hammond, LA 70401 (985) 542-8086 Fax (985) 542-4482 (800) 634-3044 www.brtelco.org While we have enjoyed remarkable growth, it is not our focus. Our primary goals are returning value to our members and remaining strong. Telco was able to meet both of these goals in 2010, despite a couple of challenges. The first was loan delinquency and charge-offs. They were high for Telco, but substantially lower than other credit unions, and they have improved drastically in recent months. The second was that a corporate credit union that Telco utilizes, SouthWest Corporate, was placed in conservatorship by the National Credit Union Administration (NCUA). This credit union provided wholesale services to Telco and other credit unions throughout the nation. The financial losses of this corporate credit union were paid for by federally insured credit unions including Telco. No taxpayer dollars were used. Telco’s expense to cover the losses of our capital at this corporate credit union along with other assessments this year from the NCUA was over one million dollars. Despite this, Telco remains one of the safest financial institutions with more than $18 million in reserves at year-end 2010 and we have many reasons to be optimistic about the future. Our federal regulator considers 6% capital to be adequate and 7% to be well capitalized. Telco is very well capitalized with more than 10% set aside for reserves. While we see other institutions offering complicated credit card offers “for a sixmonth introductory period” or special deposit products for “new money only”, Telco does not conduct business that way. We believe this kind of strategy only hurts member loyalty in the long run. We pay consistently high yields on our deposit products while charging very competitive loan rates and minimal fees. Many credit unions spend large amounts of their members’ money advertising on TV and other media to attract new members. This hasn’t been necessary for Telco. Our strategy has been to instead keep rates so attractive that members talk to their relatives, friends and co-workers about the value they receive at Telco. This has worked. We have lower expenses and our members receive the benefit. Regarding the future for Telco, we have broken ground for a new building in Watson. It will be our 4th office. This is fewer locations than most credit unions our size. While we are excited about giving a new location to our members in Livingston Parish, the other purpose is to give office space to support our existing and future operations. By limiting our number of offices, we again limit our expenses to allow us to return more to members with better rates and lower fees. October, 2011 will mark our 75th anniversary. Our growth has been extraordinary. But more importantly, we have balanced this growth with our firm commitment to our original mission, to provide value to our members. No matter how much we grow, we will always be devoted to you, our member-owners. Thank you for your loyalty and for placing your trust in us. Darryl K. Long, CEO CHAIRMAN’S REPORT B aton Rouge Telco Federal Credit Union maintained a strong financial position in 2010 and experienced an average membership growth of over 100 new members per month to reach 22,503, an increase of 5.9 percent over the previous year. At year’s end, Total Assets had exceeded $183 million. By offering competitive rates, Loans grew $11 million to reach $151 million. In fact, Total Loans were 92.77 percent of Total Shares, much better than any of our peers. Also, loan quality improved somewhat with a delinquency rate of 0.99 percent of existing loans and a “Charge Off” rate of 0.78 percent on Average Loans, which is less than the 0.83 percent rate of a year ago. Diligent management kept Net Operating Expenses low, which allowed a Return on Average Assets of 0.61 percent – well over our peer group. Additional analysis of operations can be found in other sections of this Annual Report and will be reviewed by others. Ground has been broken on our property in the Watson area for the new branch office in Livingston Parish. Construction is now underway and should be completed later this year. This will allow Telco to better serve members in this fast growing part of our service area. On behalf of the Board of Directors, it has been a pleasure to serve you, the members, of this outstanding Credit Union. Win Landry W. T. Landry, Chairman Board of Directors Pictured (L-R): Floyd Eskine, Director Win Landry, Chairman Dell Oliver, Director Marianne Merritt, Secretary A. P. (Art) Landry, Vice-Chairman Andrew Eames, Director Darrell Goudeau, Treasurer Assets Number of Members 25,000 22,500 20,000 17.500 15,000 12,500 10,000 7,500 5,000 2,500 0 16,677 17,751 19,803 21,249 22,503 (1936 - 2010) 200 M 2010 $183,757,076 175 M 150 M 125 M 100 M 2006 2007 2008 2009 2010 75 M 1940 $15,211 50 M Member Shares & Loans In Millions 180 160 140 120 100 80 60 40 20 0 158.4 108.5 116.0 165.0 0 1930 1940 1960 $822,123 1950 $115,682 1950 1990 $26,510,318 1970 $1,974,434 1980 $7,063,779 1960 1970 1980 2007 Shares 1990 2000 2010 Consolidated Statement of Financial Condition 127.1 As of December 31, 2010 (unaudited) ASSETS 2006 2008 2009 2010 Loans 5 – Year Certificate 3.00% 25 M 1938 $1,687 1936 0 2000 $56,957,392 2.85% 2.50% 2010 2009 Loans to Members $151,769,998 Cash & Cash Equivalents 3,490,058 Investments 22,830,303 CU SIP Senior Guaranteed Term Obligation (Note 1) 0 Premises & Equipment 3,566,156 Other Assets 2,100,561 TOTAL ASSETS $183,757,076 $140,442,318 8,949,219 21,271,449 20,000,000 3,511,747 1,995,914 $196,170,647 LIABILITIES, SHARES & EQUITY Notes Payable - CU SIP (Note 1) Accounts Payable & Other Liabilities Total Shares Unrealized Gain (Loss) on Investments Equity TOTAL LIABILITIES, SHARES & EQUITY 0 164,856 165,045,549 80,384 18,466,287 $183,757,076 20,000,000 445,900 158,413,325 6,144 17,305,278 $196,170,647 1.84% 2.00% Consolidated Statement of Income 1.50% As of December 31, 2010 (unaudited) 1.00% INCOME 0.50% 0.00% Telco Area Banks’ Source: Data Trac: APY (Annual Percentage Yield) reported on December 27, 2010 over $10,000 balance on 5-Year Telco Share Certificate or bank Certificate of Deposit. 2010 2009 $9,249,626 402,928 3,208,001 $12,860,555 $8,383,471 722,188 3,260,822 $12,366,481 OPERATING EXPENSES Gain (Loss) on Investments (Note 2) $7,318,802 (606,660) $6,515,359 (393,340) INCOME BEFORE DIVIDENDS Dividend Paid to Members NET INCOME $4,935,093 3,774,085 $1,161,008 $5,457,782 4,023,044 $1,434,738 Interest on Member Loans Income from Investments Other Operating Income GROSS INCOME Footnotes: 1) Credit Union System Investment Program (CU SIP) sponsored by NCUA to enhance system liquidity. 2) All of 2010 and 2009 investment loss relates to membership capital investment in a corporate credit union.