Confidentiality Agreement
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The undersigned reader acknowledges that the information provided by
_________________________ in this business plan is confidential; therefore, reader agrees
not to disclose it without the express written permission of _________________________.
It is acknowledged by reader that information to be furnished in this business plan is in all
respects confidential in nature, other than information which is in the public domain through
other means and that any disclosure or use of same by reader, may cause serious harm or
damage to _________________________.
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Upon request, this document is to be immediately returned to _________________________.
___________________
Signature
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___________________
Name (typed or printed)
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___________________
Date
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This is a business plan. It does not imply an offering of securities.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
Table of Contents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1
Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2
Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3
Keys to Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
1
2
2.0
Company Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.1
Company Ownership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.2
Start-up Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.3
Company Locations and Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
2
3
4
3.0
Products and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1
Service Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2
Competitive Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3
Sales Literature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5
Future Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
5
5
6
6
6
4.0
Market Analysis Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1
Target Market Segment Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2
Market Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2.1 Market Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2.2 Market Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3
Service Business Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3.1 Business Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
7
7
7
8
8
8
5.0
Strategy and Implementation Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1
Competitive Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.1 Marketing Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.2 Pricing Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.3 Promotion Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2
Sales Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
9
9
9
9
10
6.0
Management Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6.1
Personnel Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6.2
Management Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
7.0
Financial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.1
Important Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.2
Key Financial Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.3
Break-even Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.4
Projected Profit and Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.5
Projected Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.6
Projected Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.7
Business Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1.0
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
13
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Noah's Arf
1.0 Executive Summary
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Noah's Arf is a full-service animal care facility dedicated to consistently providing high
customer satisfaction by rendering excellent service, quality pet care, and furnishing a fun,
clean, enjoyable atmosphere at an acceptable price. We will maintain a friendly creative work
environment which respects diversity, ideas, and hard work.
Sa
The timing is right for starting this new venture. Animals are playing a larger role in our lives,
and working people are choosing to provide them with a good life. Loving families with active
pets and an active conscience are in search of better lives for their pets and peace of mind for
themselves, causing busy animal lovers to flock to an ever-growing number of animal day care
facilities across the nation. For customer convenience, in addition to day care, Noah's Arf will
include overnight care, in-home care, wash your own, pet grooming, animal behavior, pet
portraits, gift and pet specialty products, 24 hour service, and special requests, all at one
facility.
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Kris Price, owner, has worked at a high paced, customer service oriented profession at a
growing company for twenty-three years. She has earned the respect of her colleagues
through hard work and dedication. Her daughter is a graduate from veterinarian technical
college and will join the staff in the fall of 2001. Kris cares for pets of friends often, and at any
given time there have been one or more animals living in her home. From business colleagues
to friends surveyed, Kris has what it takes to make this venture extremely successful. She will
count on her reputation to exceed expectations while continuously establishing an active client
base.
1.1 Objectives
ess
Sales of $194,595 in FY2002.
Gross margin higher than 50% on pet products.
Full capacity by year end 2002.
Expansion of services by 2003.
sin
1.
2.
3.
4.
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To achieve our objectives, Noah's Arf is seeking $100,000. This loan will be paid back from the
cash flow of the business within seven years, collateralized by the assets of the company,
backed by personal integrity, experience and a contractual guarantee from the owner. Startup costs will be used to purchase fixed assets of $65,000. The remainder will be used for
supplies, advertising, and cash on hand.
1.2 Mission
Bu
To provide excellent animal care in a pet friendly atmosphere while ensuring our customers,
both pet and owner, receive excellent service in a playful safe environment.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 1
Noah's Arf
1.3 Keys to Success
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The keys to success in our business are:
Sa
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• Superior Customer Service: 24 hour high-quality care and service.
• Environment: provide a clean, upscale, odor free, enjoyable environment conducive
to giving professional trusting service.
• Convenience: offering clients a wide range of services in one environment.
• Location: provide an easily accessible location for customer convenience.
• Reputation: credibility, integrity, and 100% dedication from 23+ years employment at
current workplace.
2.0 Company Summary
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Overnight care.
Day care.
In-home care.
Wash your own pet.
Pet grooming.
Animal behavior classes.
Pet portraits.
Gift shop.
Special events.
Special requests.
24 hour service.
Pla
•
•
•
•
•
•
•
•
•
•
•
ro
Noah's Arf is a new company that will provide high-level animal care and customer service in
the following categories:
ess
What will set Noah's Arf apart from the competition is our commitment to provide these
services in one convenient location that is not limited to dogs and cats.
2.1 Company Ownership
Bu
sin
Noah's Arf will be created as a Oregon Limited Liability Company (LLC) based in Multnomah
County, privately owned by its principal operator.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 2
Noah's Arf
2.2 Start-up Summary
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Total start-up requirements (including legal costs, logo design, stationery and related
expenses) comes to $170,000. The start-up costs are to be financed partially by the direct
owner investment of $70,000 and financing in the amount of $100,000. The details are
included in the following table and chart.
Table: Start-up
Start-up
Long-term Assets
Total Assets
Total Requirements
Funding
ess
Investment
Investor 1
Investor 2
Other
Total Investment
ro
$2,500
$500
$27,000
$39,000
$4,000
$0
$43,000
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Start-up Assets Needed
Cash Balance on Starting Date
Start-up Inventory
Other Current Assets
Total Current Assets
$2,000
$500
$4,000
$5,000
$3,000
$7,500
$2,000
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Start-up Expenses
Legal and Accounting
Office Supplies (stationery, etc)
Collateral Materials (brochures, cards, etc.)
Consultants/Permits
Insurance
Rent/Lease
Space design/contractor
Sales and Marketing (advertising, direct
mail, etc)
Expensed equipment
Other
Total Start-up Expenses
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Current Liabilities
Accounts Payable
Current Borrowing
Other Current Liabilities
Current Liabilities
$100,000
$143,000
$170,000
$70,000
$0
$70,000
$0
$0
$0
$0
Long-term Liabilities
Total Liabilities
$100,000
$100,000
Loss at Start-up
Total Capital
Total Capital and Liabilities
($27,000)
$43,000
$143,000
Bu
Sa
Requirements
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 3
Noah's Arf
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Start-up
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$160,000
$140,000
$120,000
$100,000
Sa
$80,000
$60,000
$40,000
$0
Assets
Investment
Loans
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Expenses
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$20,000
2.3 Company Locations and Facilities
Pla
This facility will be established in an upscale, growing area in Northwest Portland described as
the Pearl District. We will service the growing condominium area, the West Hills area, while
capturing the Beaverton area for those customers coming into the Downtown Portland and
airport areas. The facility is zoned EXD, which will allow day and overnight care.
ess
3.0 Products and Services
sin
Noah's Arf wants to set itself apart from other animal service facilities that may offer only one
or two types of services. While talking to several pet owners, I have come to realize they
desire the services I am proposing, but are frustrated because they must go to several
different businesses. The focus of Noah's Arf is day care and overnight care. However, the
services we provide will be above and beyond what our competition can offer.
Our business atmosphere will be clean, friendly and upscale where customers will be
comfortable leaving their pets. We will offer a personal touch, such as birthday cards and a
daily report card for each pet that is registered with Noah's Arf.
Bu
Our business will offer 24 hour service, a unique concept in this type of industry.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 4
Noah's Arf
3.1 Service Description
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Noah's Arf will be considered an upscale, full-service animal care facility. We will offer a wide
range of services, not limited to dogs or cats. Services are as follows:
3.2 Competitive Comparison
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Sa
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• Overnight Care: Leave your pet for as long as necessary for 24 hour care and
attention. 26 large dog runs and eight kitty condos.
• Day Care: Provide 3,000 sq. ft. for a fun, safe atmosphere for pets to spend the day
exercising and enjoying the company of other pets.
• In-home Animal Care: Staff will go to homes to feed, walk, play, and check on pets
as often as requested. Mail will be picked up and plants watered if requested.
• Wash Your Own Pet: Provide four tubs, brushes, environmentally safe shampoo,
dryers and aprons for clients who bring their pets in to wash.
• Pet Grooming: Provide on-site professional pet grooming services.
• Animal Behavior Courses: Provide certified animal training courses for the beginner,
intermediate, and advanced.
• Pet Portraits: On-site portrait opportunities.
• Gift Shop: Provide specialty pet-related gifts and products.
• Special Events: Coordinate pet birthday parties or any other special occasions on-site
or at a location of choice.
• Special Requests: Provide service for pets with special needs including administering
medication, assisting with recovery from surgery, handicaps, etc.
• Pet taxi.
Pla
The competition comes in several forms. There are several organizations that offer one or two
services at their location.
Day care is a new business, offered currently only to dogs. There are eight dog day care
facilities in the Portland area:
ess
Urban Fauna in Northwest.
Lucky Dog Day Care in Tigard.
Happy Go Lucky Dog Training and Playcare in N. E. Portland.
Day Care for Doggy in N. E. Portland.
Doggone Fun! in Tualatin/Sherwood.
Kountry Kanine in Gresham.
No Bonz About It N. E. in Portland.
See Spot Play in S. E. Portland.
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•
•
•
•
•
•
•
•
None of these facilities offer 24 hour care making it inconvenient for clients to pick up their pet
by a specified time.
Bu
Noah's Arf will service all domestic animals within reason. We will not be limited to dogs only.
There are seven wash your own dog facilities in the Portland area:
•
•
•
•
•
•
Beauty For the Beast in N. E. Portland.
Rub-A-Dub Dog Wash in S. E. Portland.
The Dog Wash in Beaverton.
Bowsers Bath in Tigard.
Connie's U Wash Dog Wash.
Aqua Dog in Beaverton.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 5
Noah's Arf
• Pups & Cups in N. E. Portland.
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There are 73 grooming and boarding combined facilities and 18 dog training and obedience
combined facilities in the Portland area. Noah's Arf offers complete and total services at one
location. One-stop high-quality pet care for customer convenience.
3.3 Sales Literature
Sa
This business will begin with a general corporate brochure establishing offered services. This
brochure will be developed as part of the start-up expenses and distributed to large
businesses, restaurants, local veterinarians, pet stores, real estate agencies, fire departments,
The Humane Society, and the Washington Park Zoo. There will be a direct mailing to registered
pet owners and a website created.
ro
Literature and mailing for the initial market forums will be very important, with the need to
establish a high-quality look and feel in order to create a trusting sense of professionalism.
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3.4 Technology
3.5 Future Services
Pla
Noah's Arf will maintain the latest Windows and Internet capabilities including complete email
capabilities on the Internet to work directly with clients for reservations, purchasing products
online, asking questions, providing information, etc., as well as a Web page will provide
information and maximum exposure of available services.
ONE YEAR GROWTH PLAN
ess
• Veterinarian technician on staff to administer vaccinations on specified days and tend
to any unforeseen emergencies.
• Internet access to watch your pet online.
• Monthly newsletter.
• Weekly play hour.
• Espresso and juice bar.
sin
THREE YEAR
Expand the number of overnight kennels by 10.
Mobil pet wash--will go to pet owners home to wash their pets.
Sell and distribute gifts and products online.
Add an exercise pool.
Combine facility with a local veterinarian.
Bu
•
•
•
•
•
FIVE YEAR
• Expand the number of overnight kennels by 10.
• Franchise.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 6
Noah's Arf
4.0 Market Analysis Summary
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Noah's Arf will focus on dual-income, traveling professional families with hectic schedules.
Those trying to strike a balance between the demands of their careers, personal lives and their
pets. Our most important group of customers are those who do not have as much time as they
desire to invest in their pets and are willing to seek additional help regardless of costs.
Two years ago, doggie day care did not exist in Portland. Today, there are eight such centers
complete with entrance requirements and waiting lists.
Sa
4.1 Target Market Segment Strategy
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We will not be successful waiting for the customer to come to us. Instead, we must focus on
the specific market segments whose needs match our offerings. Focusing on targeted
segments is the key to our future.
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Therefore, our focus and marketing message will be the services offered. We will develop our
message, communicate it, and fulfill our commitment to excellence.
4.2 Market Needs
4.2.1 Market Trends
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Our target customers are pet owners, not restricted to only one pet per household. They are
working professionals that need reliable, trusting and convenient pet care available to them to
keep up with the demands of their hectic schedules. There is a need for one-stop convenience.
ess
Today's trend consists of professionals having their families later in life or deciding not to have
children at all. Pet owners are increasingly treating their pets as they would their children. Pets
aren't just part of the family anymore. In some cases they are the family. They are willing to
invest dollars to have them cared for in an environment that would mirror their home
surroundings.
sin
Another important workplace trend is working longer hours and more days. There is also the
traveling professional. Professionals are looking for help to care for their pets in a loving
playful daycare. There is a need to have pets cared for over long periods of time while their
owners are away on business trips. Downtown and condominium living has also become very
popular for professionals. This creates the need to provide a daily exercise and a playful
environment for their pets.
Bu
In 1998, the amount of money Americans spend on dog food totaled $5.9 billion. America's
hottest new publication is "The Bark," a monthly publication for dog owners. Portland has their
own publication, "Dog Nose News." Hotel chains are encouraging pet owners to bring their pets
to stay in their hotels.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 7
Noah's Arf
4.2.2 Market Growth
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The benefits of sharing our lives with our pets offers owners affection, companionship and
security. For busy families, professionals and single pet owners, Noah's Arf offers a peace of
mind alternative to leaving their pets home alone. Over 350,000 Portland Metro households
have dogs, according to the "Dog Nose News." The nations 58 million pet owners spent an
estimated 22.7 billion on their pets in 1999 according to the Pet Industry Joint Advisory
Council.
Sa
A 1998 American Animal Hospital Association survey of pet owners who took their animals to a
vet, found that nearly one-third said they spend more time with their pets than with their
friends. Animals are playing a larger role in our lives and working people are choosing to
provide them with a good life, according to the director of community programs at the San
Francisco Society for the Prevention of Cruelty to Animals.
ro
Pet owners can be confident that their pets are in the best of hands at Noah's Arf. Pets can
socialize with buddies, revel in attention from expert care givers, and enjoy play activities.
nP
4.3 Service Business Analysis
The animal care service industry consists of many small individual facilities. Noah's Arf
direction is to establish itself as a full-service, 24 hour facility, creating customer convenience.
Pla
4.3.1 Business Participants
ess
The animal care industry is made up of many small participants that are function-specific.
These businesses offer one or two services. There are no businesses that offer full care,
including day care, overnight care and in-home care for 24 hours a day. Current facilities have
limited hours, causing a great inconvenience for the customer. Noah's Arf will change these
trends and offer "one stop convenience" for all their pet needs.
5.0 Strategy and Implementation Summary
Emphasize Customer Service
sin
Noah's Arf will differentiate themselves from other animal care facilities. We will establish our
business offering as a clear and viable alternative for our target market.
Build a Relationship-Oriented Business
Bu
Build long-term relationships with clients, not just an occasional visit. Let them become
dependent on Noah's Arf to help out in many situations. Make them understand the value of
the relationship.
Focus on Target Markets
We need to focus our offerings on the busy professionals, who want to save time to enjoy
convenience, multiple services, and total satisfaction of services.
Differentiate and Fulfill the Promise
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com Page 8
Noah's Arf
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We can't just market and sell service and products, we must actually deliver as well. We need
to make sure we have the knowledge-intensive business and service-intensive business we
claim to have.
mp
5.1 Competitive Edge
Sa
Noah's Arf starts with a critical competitive edge: There is no competitor that can claim several
multiple services, 24 hour care, and customer convenience at one location.
5.1.1 Marketing Strategy
ro
Our marketing strategy is a simple one: satisfied customers are our best marketing tool. When
a customer leaves our business with a happy pet knowing that it has had a fulfilled day, our
name and service will stand on its own. We have talked with many friends, and associates who
are excited about our plans and are anxious to use our services.
nP
In addition, we will distribute advertising brochures to large businesses for bulletin boards,
(Nike, Adidas, Columbia Sportswear, Fred Meyer, Epson, Intel, Planar, etc.) offering a 10%
discount for a limited time to build a client base.
5.1.2 Pricing Strategy
Pla
Local TV news shows (AM Northwest, Good Day Oregon) will be contacted to feature our
business as a new service to the community. Direct mail will be sent to registered pet owners
in the Portland Metro area. Brochures will be distributed to hotels, restaurants, condominiums,
pet stores, coffee shops, Washington Park Zoo, local veterinarians, etc. Create a Noah's Arf
Web Page. Advertise in the Oregonian, Willamette Weekly, Portland Tribune, and Dog Nose
News newspapers.
ess
Noah's Arf will be priced at the upper edge of what the market will bear, competing with
similar types of services in the area.
sin
5.1.3 Promotion Strategy
We will host a open house with a business card drawing for one free service. We will offer
discounts after a specified number of visits for the first six months to establish a client base.
Bu
Example:
•
•
•
•
•
•
•
•
10 wash your own = one free day visit gift certificate.
10 day care visits = one free overnight visit gift certificate.
10 overnight visits = one free wash your own gift certificate.
20 visits = $10.00 discount.
Three referrals = one free day care visit gift certificate.
Monthly business card drawing = one free visit.
Create specified packages = one day, one night, one wash for a special discount price.
Multiple pets from the same family = family discount rate.
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Noah's Arf
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• Use promotional items such as frisbees, collars, coffee mugs, etc. with Noah's Arf logo
imprinted.
5.2 Sales Forecast
mp
The following table and charts present the sales forecast for Noah's Arf.
Sales Forecast
Sales
Overnight Care
Day Care
In Home Care
Wash Your Own
Grooming
Retail
Obedience
Small Animal Care/cats
Special requests, misc.
Other
Total Sales
2002
$3,300
$2,425
$205
$370
$280
$5,300
$275
$1,025
$155
$0
$13,335
nP
Pla
Direct Cost of Sales
Overnight Care
Day Care
In Home Care
Wash Your Own
Grooming
Retail
Obedience
Small Animal Care/cats
Special requests, misc.
Other
Subtotal Direct Cost of Sales
2003
$103,334
$111,360
$11,090
$19,800
$8,880
$12,720
$6,790
$31,482
$1,920
$0
$307,376
2004
$113,668
$133,600
$13,310
$23,760
$10,660
$15,260
$8,150
$34,630
$2,300
$0
$355,338
2003
$4,000
$3,000
$250
$440
$340
$6,360
$330
$1,200
$190
$895
$17,005
2004
$4,400
$3,300
$300
$530
$410
$7,630
$400
$1,400
$230
$1,070
$19,670
ro
2002
$93,940
$146,050
$9,240
$15,900
$7,000
$10,600
$5,460
$28,620
$1,600
$0
$318,410
Sa
Table: Sales Forecast
Sales Monthly
Overnight Care
ess
$35,000
$30,000
Day Care
$25,000
In Home Care
Wash Your Own
$20,000
sin
Grooming
$15,000
Retail
Obedience
$10,000
Small Animal Care/cats
Bu
$5,000
Special requests, misc.
Other
$0
Jan Feb Mar Apr May Jun
Jul Aug Sep Oct Nov Dec
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 10
Noah's Arf
le
Sales by Year
$300,000
mp
Overnight Care
Day Care
$250,000
In Home Care
$200,000
Wash Your Own
Grooming
Sa
$150,000
$100,000
$0
6.0 Management Summary
2003
Obedience
Small Animal Care/cats
Special requests, misc.
Other
2004
nP
2002
ro
$50,000
Retail
Pla
Noah's Arf will be organized and managed in a creative, innovative fashion to generate very
high levels of customer satisfaction. We will create a working climate conducive to a high
degree of personal development and satisfaction for employees.
A policy manual will be developed and implemented. Job descriptions will be developed to
identify necessary competencies and skill sets. Team oriented professionals with common
goals will be hired.
ess
We will conduct weekly staff meetings to discuss ideas, suggestions, and operations. An annual
motivational seminar will be held and we will develop an employee recognition program. As the
business grows, the company will offer an employee benefit package to include health and
vacation benefits for everyone.
sin
6.1 Personnel Plan
The personnel plan will be as follows:
Bu
• One manager to oversee and fill-in for all areas.
• Two front desk reception to greet customers, receive payments for services/products,
set appointments, answer phones, check-in pets, distribute wash your own supplies
and maintain files of clients with data entry.
• Four playground supervisors will feed and water pets, keep area clean, walk and
exercise, collect pets at check-out time. Two will be on staff full time and two will work
part time.
Contract Employees:
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 11
Noah's Arf
• One pet groomer.
• One behavioral trainer.
Table: Personnel
Personnel Plan
Production Personnel
Playground supervisor
Playground supervisor
Playground supervisor part time
Playground supervisor part time
Playground supervisor
Playground Supervisor
Groomer
Pet taxi/in-home care/dog walker
Subtotal
Other Personnel
Other
Other
Subtotal
Total People
Total Payroll
$0
$0
$0
$0
$0
$0
$0
$0
$0
$36,000
$16,560
$0
$52,560
$36,000
$17,760
$6,912
$60,672
$36,000
$18,240
$7,104
$61,344
$0
$0
$0
$0
$0
6
$86,760
11
$163,440
11
$167,520
Sa
2004
$16,320
$12,240
$6,144
$3,072
$16,320
$12,240
$24,000
$15,840
$106,176
ro
Pla
General and Administrative Personnel
Manager
Reception 1
Reception 2
Subtotal
2003
$15,840
$11,880
$5,952
$2,976
$15,840
$11,880
$23,040
$15,360
$102,768
nP
Sales and Marketing Personnel
Other
Other
Subtotal
2002
$14,720
$11,200
$5,520
$2,760
$0
$0
$0
$0
$34,200
mp
le
In the first year, assumptions are that there will be only one receptionist, four playground
supervisors, and the manager will serve as part time receptionist and night personal until the
business can build. The groomer and trainer will work on contract. In the second year, a
second receptionist, two playground supervisors and a groomer will be added to the payroll.
ess
6.2 Management Team
Kris Price: Owner and Operations Manager
Nike, Inc. - 1979 to present:
sin
***Owner resume has been omitted for confidentiality.***
Classes and Seminars:
Bu
***Owner resume has been omitted for confidentiality.***
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 12
Noah's Arf
7.0 Financial Plan
le
The following is Noah's Arf's financial plan.
mp
7.1 Important Assumptions
Table: General Assumptions
General Assumptions
2002
1
0.00%
9.00%
25.00%
0.00%
2003
2
0.00%
9.00%
25.00%
0.00%
2004
3
0.00%
9.00%
25.00%
0.00%
$163,440
$258,992
$17,625
$167,520
$277,641
$20,222
ro
Plan Month
Current Interest Rate
Long-term Interest Rate
Tax Rate
Other
Calculated Totals
Payroll Expense
New Accounts Payable
Inventory Purchase
Sa
The following table summarizes key financial assumptions, including payment for services in
cash or credit card. We assume fast-growth and large demands in this new specialized service.
7.2 Key Financial Indicators
nP
$86,760
$210,723
$12,235
Pla
The benchmark comparison chart highlights our ambitious plan. We feel this is a new fast
growing service offered to the community. The opportunity to expand services is endless.
Benchmarks
ess
1.2
1.0
0.8
0.6
2002
0.2
2003
0.0
2004
Bu
sin
0.4
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 13
Noah's Arf
7.3 Break-even Analysis
mp
le
For our break-even analysis, we assume running costs of approximately $13,800 per month,
which includes our full payroll, rent, and utilities, and an estimation of other running costs.
Break-even Analysis
$15,000
Sa
$10,000
$5,000
$0
($5,000)
ro
($10,000)
($15,000)
$0
$6,000
$12,000
$18,000
$24,000
$30,000
nP
Monthly break-even point
Pla
Break-even point = where line intersects with 0
Table: Break-even Analysis
18,400
$18,400
Assumptions:
Average Per-Unit Revenue
Average Per-Unit Variable Cost
Estimated Monthly Fixed Cost
$1.00
$0.25
$13,800
Bu
sin
ess
Break-even Analysis:
Monthly Units Break-even
Monthly Revenue Break-even
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 14
Noah's Arf
7.4 Projected Profit and Loss
le
Month-by-month assumptions for profit and loss are included in the appendices.
mp
Table: Profit and Loss
Pro Forma Profit and Loss
Sales
Direct Costs of Goods
Production Payroll
Other
2003
$307,376
$17,005
$102,768
$0
-----------$119,773
$187,603
61.03%
2004
$355,338
$19,670
$106,176
$0
-----------$125,846
$229,492
64.58%
$0
$2,700
$0
$600
-----------$3,300
1.04%
$0
$5,500
$0
$1,000
-----------$6,500
2.11%
$0
$7,000
$0
$1,000
-----------$8,000
2.25%
$52,560
$0
$12,000
$1,200
$14,400
$12,000
$6,000
$38,500
$10,411
$0
-----------$147,071
46.19%
$60,672
$0
$12,000
$1,500
$15,000
$13,000
$7,000
$3,600
$19,613
$0
-----------$132,385
43.07%
$61,344
$0
$12,000
$1,700
$15,500
$14,000
$8,000
$3,800
$20,102
$0
-----------$136,446
38.40%
$0
$3,000
-----------$3,000
0.94%
-----------$153,371
$117,504
$8,210
$27,323
$81,970
25.74%
TRUE
$0
$4,000
-----------$4,000
1.30%
-----------$142,885
$44,718
$6,630
$9,522
$28,566
9.29%
TRUE
$0
$5,000
-----------$5,000
1.41%
-----------$149,446
$80,046
$5,050
$18,749
$56,247
15.83%
TRUE
Pla
nP
Total Sales and Marketing Expenses
Sales and Marketing %
General and Administrative Expenses:
General and Administrative Payroll
Sales and Marketing and Other Expenses
Depreciation
vehicle maintence
Utilities
Insurance
Taxes
Rent
Payroll Taxes
Other General and Administrative Expenses
ro
Sa
Cost of Goods Sold
Gross Margin
Gross Margin %
Operating Expenses:
Sales and Marketing Expenses:
Sales and Marketing Payroll
Advertising/Promotion
Travel
Miscellaneous
2002
$318,410
$13,335
$34,200
$0
-----------$47,535
$270,875
85.07%
ess
Total General and Administrative Expenses
General and Administrative %
Other Expenses:
Other Payroll
Contract/Consultants
Total Other Expenses
Other %
Bu
sin
Total Operating Expenses
Profit Before Interest and Taxes
Interest Expense
Taxes Incurred
Net Profit
Net Profit/Sales
Include Negative Taxes
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 15
Noah's Arf
7.5 Projected Cash Flow
le
The following chart and table show the project cash flow for Noah's Arf.
mp
Cash
$140,000
$120,000
$100,000
Sa
$80,000
$60,000
$40,000
Net Cash Flow
Cash Balance
ro
$20,000
$0
($20,000)
Jul Aug Sep Oct Nov Dec
Bu
sin
ess
Pla
nP
Jan Feb Mar Apr May Jun
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 16
Noah's Arf
Table: Cash Flow
2002
Cash Received
Cash from Operations:
Cash Sales
Cash from Receivables
Subtotal Cash from Operations
$318,410
$0
$318,410
Additional Cash Received
Non Operating (Other) Income
Sales Tax, VAT, HST/GST Received
New Current Borrowing
New Other Liabilities (interest-free)
New Long-term Liabilities
Sales of Other Current Assets
Sales of Long-term Assets
New Investment Received
Subtotal Cash Received
$0
$0
$0
$0
$0
$0
$0
$0
$318,410
$0
$0
$0
$0
$0
$0
$0
$0
$307,376
$0
$0
$0
$0
$0
$0
$0
$0
$355,338
2002
2003
2004
$12,617
$199,923
$212,540
$8,438
$262,569
$271,007
$10,002
$276,302
$286,304
$0
$0
$0
$0
$17,556
$0
$0
$0
$230,096
$0
$0
$0
$0
$17,556
$0
$0
$0
$288,563
$0
$0
$0
$0
$17,556
$0
$0
$0
$303,860
$88,314
$127,314
$18,813
$146,127
$51,478
$197,605
Sa
mp
$355,338
$0
$355,338
Bu
sin
ess
Pla
nP
Additional Cash Spent
Non Operating (Other) Expense
Sales Tax, VAT, HST/GST Paid Out
Principal Repayment of Current Borrowing
Other Liabilities Principal Repayment
Long-term Liabilities Principal Repayment
Purchase Other Current Assets
Purchase Long-term Assets
Dividends
Subtotal Cash Spent
2004
$307,376
$0
$307,376
ro
Expenditures
Expenditures from Operations:
Cash Spending
Payment of Accounts Payable
Subtotal Spent on Operations
Net Cash Flow
Cash Balance
2003
le
Pro Forma Cash Flow
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 17
Noah's Arf
7.6 Projected Balance Sheet
Table: Balance Sheet
Pro Forma Balance Sheet
Long-term Liabilities
Total Liabilities
Sa
$100,000
$24,000
$76,000
$225,647
2004
$197,605
$4,071
$0
$201,677
$100,000
$36,000
$64,000
$265,677
2002
$10,799
$0
$0
$10,799
2003
$7,222
$0
$0
$7,222
2004
$8,561
$0
$0
$8,561
$82,444
$93,243
$64,888
$72,110
$47,332
$55,893
$70,000
($27,000)
$81,970
$124,970
$218,214
$124,970
$70,000
$54,970
$28,566
$153,537
$225,647
$153,537
$70,000
$83,537
$56,247
$209,783
$265,677
$209,783
ess
7.7 Business Ratios
$100,000
$12,000
$88,000
$218,214
Pla
Paid-in Capital
Retained Earnings
Earnings
Total Capital
Total Liabilities and Capital
Net Worth
2003
$146,127
$3,520
$0
$149,647
nP
Liabilities and Capital
Accounts Payable
Current Borrowing
Other Current Liabilities
Subtotal Current Liabilities
2002
$127,314
$2,900
$0
$130,214
ro
Assets
Current Assets
Cash
Inventory
Other Current Assets
Total Current Assets
Long-term Assets
Long-term Assets
Accumulated Depreciation
Total Long-term Assets
Total Assets
mp
le
The Projected Balance Sheet is quite solid. We do not project any real trouble meeting our
debt obligations--as long as we can achieve our specific objectives.
Bu
sin
The table follows with our main business ratios. We intend to improve gross margins and
inventory turnover. Industry profile ratios based on the Standard Industrial Classification (SIC)
code 0752, Animal Specialty Services, nec., are shown for comparison.
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 18
Noah's Arf
Table: Ratios
Ratio Analysis
ess
Activity Ratios
Accounts Receivable Turnover
Collection Days
Inventory Turnover
Accounts Payable Turnover
Payment Days
Total Asset Turnover
sin
Debt Ratios
Debt to Net Worth
Current Liab. to Liab.
Liquidity Ratios
Net Working Capital
Interest Coverage
Additional Ratios
Assets to Sales
Current Debt/Total Assets
Acid Test
Sales/Net Worth
Dividend Payout
Bu
0.00%
1.33%
0.00%
59.67%
40.33%
100.00%
0.00%
1.56%
0.00%
66.32%
33.68%
100.00%
0.00%
1.53%
0.00%
75.91%
24.09%
100.00%
15.80%
8.20%
31.90%
55.90%
44.10%
100.00%
3.20%
28.76%
31.96%
68.04%
3.22%
17.82%
21.04%
78.96%
32.70%
19.90%
52.60%
47.40%
100.00%
85.07%
59.33%
0.85%
36.90%
100.00%
61.03%
51.74%
1.79%
14.55%
100.00%
64.58%
48.76%
1.97%
22.53%
100.00%
42.50%
26.40%
0.50%
2.40%
12.06
11.79
42.73%
87.46%
50.09%
20.72
20.23
31.96%
24.81%
16.88%
23.56
23.08
21.04%
35.75%
28.23%
2.19
1.48
52.60%
4.50%
9.40%
2002
$53,068
2003
$27,943
2004
$32,303
Industry
$0
0.00%
2002
25.74%
65.59%
2003
9.29%
18.61%
2004
15.83%
26.81%
n.a
n.a
0.00
0
4.74
19.51
15
1.46
0.00
0
5.30
35.86
13
1.36
0.00
0
5.18
32.43
10
1.34
n.a
n.a
n.a
n.a
n.a
n.a
0.75
0.12
0.47
0.10
0.27
0.15
n.a
n.a
$119,414
14.31
$142,425
6.74
$193,115
15.85
n.a
n.a
0.69
5%
11.79
2.55
0.00
0.73
3%
20.23
2.00
0.00
0.75
3%
23.08
1.69
0.00
n.a
n.a
n.a
n.a
n.a
ro
nP
Pla
Main Ratios
Current
Quick
Total Debt to Total Assets
Pre-tax Return on Net Worth
Pre-tax Return on Assets
Additional Ratios
Net Profit Margin
Return on Equity
Industry Profile
-2.90%
4.95%
37.78%
42.73%
57.27%
Percent of Sales
Sales
Gross Margin
Selling, General & Administrative Expenses
Advertising Expenses
Profit Before Interest and Taxes
Business Vitality Profile
Sales per Employee
Survival Rate
2004
15.60%
Sa
Current Liabilities
Long-term Liabilities
Total Liabilities
Net Worth
2003
-3.47%
le
Percent of Total Assets
Accounts Receivable
Inventory
Other Current Assets
Total Current Assets
Long-term Assets
Total Assets
2002
0.00%
mp
Sales Growth
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.comPage 19
Appendix
Appendix Table: Personnel
Personnel Plan
Production Personnel
Playground supervisor
Playground supervisor
Playground supervisor part time
Playground supervisor part time
Playground supervisor
Playground Supervisor
Groomer
Pet taxi/in-home care/dog walker
Subtotal
Sales and Marketing Personnel
Other
Other
Subtotal
General and Administrative Personnel
Manager
Reception 1
Reception 2
Subtotal
Other Personnel
Other
Other
Subtotal
Total People
Total Payroll
Jan
$640
$640
$240
$120
$0
$0
$0
$0
$1,640
Feb
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Mar
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Apr
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
May
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Jun
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Jul
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$3,000
$720
$0
$3,720
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$0
$0
$0
$0
$0
P
s
6
$7,400
6
$7,400
6
$5,360
u
B
n
i
s
s
e
6
$7,400
n
la
6
$7,400
e
l
p
Aug
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Sep
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Oct
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Nov
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
Dec
$1,280
$960
$480
$240
$0
$0
$0
$0
$2,960
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$3,000
$1,440
$0
$4,440
$0
$0
$0
$0
$0
$0
$0
6
$7,400
6
$7,400
6
$7,400
6
$7,400
6
$7,400
6
$7,400
6
$7,400
r
P
S
o
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
m
a
Page 1
Appendix
Appendix Table: General Assumptions
General Assumptions
Plan Month
Current Interest Rate
Long-term Interest Rate
Tax Rate
Other
Calculated Totals
Payroll Expense
New Accounts Payable
Inventory Purchase
u
B
Jan
1
0.00%
9.00%
25.00%
0.00%
Feb
2
0.00%
9.00%
25.00%
0.00%
Mar
3
0.00%
9.00%
25.00%
0.00%
Apr
4
0.00%
9.00%
25.00%
0.00%
May
5
0.00%
9.00%
25.00%
0.00%
Jun
6
0.00%
9.00%
25.00%
0.00%
Jul
7
0.00%
9.00%
25.00%
0.00%
Aug
8
0.00%
9.00%
25.00%
0.00%
$5,360
$7,941
$0
$7,400
$14,191
$0
$7,400
$14,680
$0
$7,400
$15,297
$0
$7,400
$16,846
$970
$7,400
$17,640
$1,225
$7,400
$19,843
$1,765
$7,400
$20,332
$1,595
n
i
s
s
e
P
s
n
la
r
P
S
o
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
e
l
p
Sep
9
0.00%
9.00%
25.00%
0.00%
Oct
10
0.00%
9.00%
25.00%
0.00%
Nov
11
0.00%
9.00%
25.00%
0.00%
Dec
12
0.00%
9.00%
25.00%
0.00%
$7,400
$20,509
$1,375
$7,400
$21,380
$2,155
$7,400
$22,604
$3,150
$7,400
$19,460
$0
m
a
Page 2
Appendix
Appendix Table: Profit and Loss
Pro Forma Profit and Loss
Sales
Direct Costs of Goods
Production Payroll
Other
Cost of Goods Sold
Gross Margin
Gross Margin %
Operating Expenses:
Sales and Marketing Expenses:
Sales and Marketing Payroll
Advertising/Promotion
Travel
Miscellaneous
Total Sales and Marketing Expenses
Sales and Marketing %
General and Administrative Expenses:
General and Administrative Payroll
Sales and Marketing and Other Expenses
Depreciation
vehicle maintence
Utilities
Insurance
Taxes
Rent
Payroll Taxes
Other General and Administrative Expenses
12%
Total General and Administrative Expenses
General and Administrative %
Other Expenses:
Other Payroll
Contract/Consultants
Total Other Expenses
Other %
Total Operating Expenses
Profit Before Interest and Taxes
Interest Expense
Taxes Incurred
Net Profit
Net Profit/Sales
Include Negative Taxes
u
B
n
i
s
Jan
$2,800
$235
$1,640
Feb
$13,420
$510
$2,960
Mar
$15,760
$640
$2,960
-----------$1,875
$925
33.04%
-----------$3,470
$9,950
74.14%
$0
$500
$0
$50
-----------$550
19.64%
$3,720
$0
$1,000
$100
$1,200
$1,000
$500
$643
$0
-----------$8,163
291.54%
s
e
$0
$250
-----------$250
8.93%
-----------$8,963
($8,038)
$750
($2,197)
($6,591)
-235.40%
-----------$3,600
$12,160
77.16%
Apr
$18,750
$855
$2,960
$0
-----------$3,815
$14,935
79.65%
May
$21,845
$910
$2,960
$0
-----------$3,870
$17,975
82.28%
Jun
$24,495
$1,015
$2,960
$0
-----------$3,975
$20,520
83.77%
Jul
$32,415
$1,265
$2,960
$0
-----------$4,225
$28,190
86.97%
$0
$200
$0
$50
-----------$250
1.86%
$0
$200
$0
$50
-----------$250
1.59%
$0
$200
$0
$50
-----------$250
1.33%
$0
$200
$0
$50
-----------$250
1.14%
$0
$200
$0
$50
-----------$250
1.02%
$0
$200
$0
$50
-----------$250
0.77%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
94.10%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
80.13%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
67.35%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
57.81%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
51.55%
$0
$250
-----------$250
1.86%
-----------$13,128
($3,178)
$738
($979)
($2,937)
-21.89%
$0
$250
-----------$250
1.59%
-----------$13,128
($968)
$726
($424)
($1,271)
-8.06%
$0
$250
-----------$250
1.33%
-----------$13,128
$1,807
$714
$273
$820
4.37%
$0
$250
-----------$250
1.14%
-----------$13,128
$4,847
$702
$1,036
$3,109
14.23%
$0
$250
-----------$250
1.02%
-----------$13,128
$7,392
$690
$1,675
$5,026
20.52%
P
s
n
la
r
P
e
l
p
Aug
$35,415
$1,375
$2,960
$0
-----------$4,335
$31,080
87.76%
Sep
$37,115
$1,375
$2,960
$0
-----------$4,335
$32,780
88.32%
Oct
$38,165
$1,635
$2,960
$0
-----------$4,595
$33,570
87.96%
Nov
$40,165
$2,140
$2,960
$0
-----------$5,100
$35,065
87.30%
Dec
$38,065
$1,380
$2,960
$0
-----------$4,340
$33,725
88.60%
$0
$200
$0
$50
-----------$250
0.71%
$0
$200
$0
$50
-----------$250
0.67%
$0
$200
$0
$50
-----------$250
0.66%
$0
$200
$0
$50
-----------$250
0.62%
$0
$200
$0
$50
-----------$250
0.66%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
38.96%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
35.66%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
34.02%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
33.09%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
31.44%
$4,440
$0
$1,000
$100
$1,200
$1,000
$500
$3,500
$888
$0
-----------$12,628
33.17%
$0
$250
-----------$250
0.77%
-----------$13,128
$15,062
$678
$3,596
$10,788
33.28%
$0
$250
-----------$250
0.71%
-----------$13,128
$17,952
$666
$4,321
$12,964
36.61%
$0
$250
-----------$250
0.67%
-----------$13,128
$19,652
$654
$4,749
$14,248
38.39%
$0
$250
-----------$250
0.66%
-----------$13,128
$20,442
$642
$4,950
$14,850
38.91%
$0
$250
-----------$250
0.62%
-----------$13,128
$21,937
$630
$5,327
$15,980
39.79%
$0
$250
-----------$250
0.66%
-----------$13,128
$20,597
$618
$4,995
$14,984
39.36%
S
o
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
m
a
Page 3
Appendix
Appendix Table: Cash Flow
Pro Forma Cash Flow
Cash Received
Cash from Operations:
Cash Sales
Cash from Receivables
Subtotal Cash from Operations
Additional Cash Received
Non Operating (Other) Income
Sales Tax, VAT, HST/GST Received
New Current Borrowing
New Other Liabilities (interest-free)
New Long-term Liabilities
Sales of Other Current Assets
Sales of Long-term Assets
New Investment Received
Subtotal Cash Received
0.00%
Jan
Feb
Mar
Apr
May
Jun
Jul
$2,800
$0
$2,800
$13,420
$0
$13,420
$15,760
$0
$15,760
$18,750
$0
$18,750
$21,845
$0
$21,845
$24,495
$0
$24,495
$32,415
$0
$32,415
$0
$0
$0
$0
$0
$0
$0
$0
$2,800
$0
$0
$0
$0
$0
$0
$0
$0
$13,420
$0
$0
$0
$0
$0
$0
$0
$0
$15,760
$0
$0
$0
$0
$0
$0
$0
$0
$18,750
$0
$0
$0
$0
$0
$0
$0
$0
$21,845
$0
$0
$0
$0
$0
$0
$0
$0
$24,495
$0
$0
$0
$0
$0
$0
$0
$0
$32,415
May
Jun
r
P
Aug
e
l
p
Sep
m
a
Oct
Nov
Dec
$35,415
$0
$35,415
$37,115
$0
$37,115
$38,165
$0
$38,165
$40,165
$0
$40,165
$38,065
$0
$38,065
$0
$0
$0
$0
$0
$0
$0
$0
$35,415
$0
$0
$0
$0
$0
$0
$0
$0
$37,115
$0
$0
$0
$0
$0
$0
$0
$0
$38,165
$0
$0
$0
$0
$0
$0
$0
$0
$40,165
$0
$0
$0
$0
$0
$0
$0
$0
$38,065
Jul
Aug
Sep
Oct
Nov
Dec
S
o
Expenditures
Expenditures from Operations:
Cash Spending
Payment of Accounts Payable
Subtotal Spent on Operations
Jan
Feb
Mar
Apr
$215
$6,068
$6,283
$656
$10,358
$11,014
$710
$14,207
$14,918
$779
$14,701
$15,480
$951
$15,348
$16,299
$1,039
$16,872
$17,911
$1,284
$17,713
$18,997
$1,338
$19,860
$21,198
$1,358
$20,338
$21,696
$1,455
$20,538
$21,993
$1,591
$21,421
$23,012
$1,241
$22,499
$23,741
Additional Cash Spent
Non Operating (Other) Expense
Sales Tax, VAT, HST/GST Paid Out
Principal Repayment of Current Borrowing
Other Liabilities Principal Repayment
Long-term Liabilities Principal Repayment
Purchase Other Current Assets
Purchase Long-term Assets
Dividends
Subtotal Cash Spent
$0
$0
$0
$0
$0
$0
$0
$0
$6,283
$0
$0
$0
$0
$1,596
$0
$0
$0
$12,610
$0
$0
$0
$0
$1,596
$0
$0
$0
$16,514
$0
$0
$0
$0
$1,596
$0
$0
$0
$17,076
$0
$0
$0
$0
$1,596
$0
$0
$0
$17,895
$0
$0
$0
$0
$1,596
$0
$0
$0
$19,507
$0
$0
$0
$0
$1,596
$0
$0
$0
$20,593
$0
$0
$0
$0
$1,596
$0
$0
$0
$22,794
$0
$0
$0
$0
$1,596
$0
$0
$0
$23,292
$0
$0
$0
$0
$1,596
$0
$0
$0
$23,589
$0
$0
$0
$0
$1,596
$0
$0
$0
$24,608
$0
$0
$0
$0
$1,596
$0
$0
$0
$25,337
$810
$36,327
($754)
$35,573
$1,674
$37,248
$3,950
$41,198
$4,988
$46,186
$11,822
$58,008
$12,621
$70,629
$13,823
$84,452
$14,576
$99,028
$15,557
$114,585
$12,728
$127,314
Net Cash Flow
Cash Balance
s
e
($3,483)
$35,517
u
B
n
i
s
P
s
n
la
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
Page 4
Appendix
Appendix Table: Balance Sheet
Pro Forma Balance Sheet
Assets
Current Assets
Cash
Inventory
Other Current Assets
Total Current Assets
Long-term Assets
Long-term Assets
Accumulated Depreciation
Total Long-term Assets
Total Assets
Starting Balances
$39,000
$4,000
$0
$43,000
Jan
$35,517
$3,765
$0
$39,282
Feb
$36,327
$3,255
$0
$39,582
Mar
$35,573
$2,615
$0
$38,188
Apr
$37,248
$1,760
$0
$39,008
May
$41,198
$1,820
$0
$43,018
Jun
$46,186
$2,030
$0
$48,216
$100,000
$0
$100,000
$143,000
$100,000
$1,000
$99,000
$138,282
$100,000
$2,000
$98,000
$137,582
$100,000
$3,000
$97,000
$135,188
$100,000
$4,000
$96,000
$135,008
$100,000
$5,000
$95,000
$138,018
$100,000
$6,000
$94,000
$142,216
$0
$0
$0
$0
Jan
$1,873
$0
$0
$1,873
Feb
$5,706
$0
$0
$5,706
Mar
$6,179
$0
$0
$6,179
Apr
$6,775
$0
$0
$6,775
May
$8,272
$0
$0
$8,272
Jun
$9,040
$0
$0
$9,040
Long-term Liabilities
Total Liabilities
$100,000
$100,000
$100,000
$101,873
$98,404
$104,110
$96,808
$102,987
$95,212
$101,987
$93,616
$101,888
$92,020
$101,060
Paid-in Capital
Retained Earnings
Earnings
Total Capital
Total Liabilities and Capital
Net Worth
$70,000
($27,000)
$0
$43,000
$143,000
$43,000
$70,000
($27,000)
($6,591)
$36,409
$138,282
$36,409
$70,000
($27,000)
($9,528)
$33,472
$137,582
$33,472
$70,000
($27,000)
($10,799)
$32,201
$135,188
$32,201
$70,000
($27,000)
($9,979)
$33,021
$135,008
$33,021
$70,000
($27,000)
($6,870)
$36,130
$138,018
$36,130
$70,000
($27,000)
($1,844)
$41,156
$142,216
$41,156
Liabilities and Capital
Accounts Payable
Current Borrowing
Other Current Liabilities
Subtotal Current Liabilities
u
B
n
i
s
s
e
P
s
n
la
r
P
Jul
$58,008
$2,530
$0
$60,538
Aug
$70,629
$2,750
$0
$73,379
S
o
Sep
$84,452
$2,750
$0
$87,202
m
a
e
l
p
Oct
$99,028
$3,270
$0
$102,298
Nov
$114,585
$4,280
$0
$118,865
Dec
$127,314
$2,900
$0
$130,214
$100,000
$10,000
$90,000
$192,298
$100,000
$11,000
$89,000
$207,865
$100,000
$12,000
$88,000
$218,214
$100,000
$7,000
$93,000
$153,538
$100,000
$8,000
$92,000
$165,379
$100,000
$9,000
$91,000
$178,202
Jul
$11,170
$0
$0
$11,170
Aug
$11,643
$0
$0
$11,643
Sep
$11,813
$0
$0
$11,813
Oct
$12,656
$0
$0
$12,656
Nov
$13,839
$0
$0
$13,839
Dec
$10,799
$0
$0
$10,799
$90,424
$101,594
$88,828
$100,471
$87,232
$99,045
$85,636
$98,292
$84,040
$97,879
$82,444
$93,243
$70,000
($27,000)
$8,944
$51,944
$153,538
$51,944
$70,000
($27,000)
$21,908
$64,908
$165,379
$64,908
$70,000
($27,000)
$36,157
$79,157
$178,202
$79,157
$70,000
($27,000)
$51,006
$94,006
$192,298
$94,006
$70,000
($27,000)
$66,986
$109,986
$207,865
$109,986
$70,000
($27,000)
$81,970
$124,970
$218,214
$124,970
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
Page 5
Appendix
Appendix Table: Sales Forecast
Sales Forecast
Sales
Overnight Care
Day Care
In Home Care
Wash Your Own
Grooming
Retail
Obedience
Small Animal Care/cats
Special requests, misc.
Other
Total Sales
Jan
$840
$1,150
$120
Direct Cost of Sales
Overnight Care
Day Care
In Home Care
Wash Your Own
Grooming
Retail
Obedience
Small Animal Care/cats
Special requests, misc.
Other
Subtotal Direct Cost of Sales
u
B
$0
$150
$0
$540
$0
$0
$2,800
Feb
$2,800
$6,900
$360
$900
$0
$250
$0
$2,160
$50
$0
$13,420
Mar
$4,200
$6,900
$360
$900
$400
$400
$390
$2,160
$50
$0
$15,760
Apr
$6,300
$6,900
$600
$1,200
$500
$600
$390
$2,160
$100
$0
$18,750
May
$6,300
$9,200
$1,200
$1,200
$500
$600
$585
$2,160
$100
$0
$21,845
Jun
$6,300
$11,500
$1,200
$1,200
$600
$800
$585
$2,160
$150
$0
$24,495
Jan
$50
$75
$10
$0
$0
$75
$0
$25
$0
$0
$235
Feb
$100
$150
$10
$25
$20
$125
$25
$50
$5
$0
$510
Mar
$150
$150
$10
$25
$25
$200
$25
$50
$5
$0
$640
Apr
$200
$150
$15
$30
$25
$300
$25
$100
$10
$0
$855
May
$200
$200
$20
$30
$25
$300
$25
$100
$10
$0
$910
Jun
$200
$200
$20
$30
$25
$400
$25
$100
$15
$0
$1,015
n
i
s
s
e
P
s
n
la
r
P
Jul
$11,200
$13,800
$1,200
$1,200
$600
$800
$585
$2,880
$150
$0
$32,415
Aug
$11,200
$16,100
$1,200
$1,500
$750
$1,000
$585
$2,880
$200
$0
$35,415
Sep
$11,200
$18,400
$600
$1,500
$750
$1,000
$585
$2,880
$200
$0
$37,115
Jul
$400
$250
$20
$30
$25
$400
$25
$100
$15
$0
$1,265
Aug
$400
$250
$20
$35
$25
$500
$25
$100
$20
$0
$1,375
Sep
$400
$250
$20
$35
$25
$500
$25
$100
$20
$0
$1,375
S
o
Copyright © Palo Alto Software, Inc. 1995-2008 All rights reserved. Not for resale, reproduction, publication, or distribution. www.paloalto.com
m
a
e
l
p
Oct
$11,200
$18,400
$600
$1,800
$1,000
$1,500
$585
$2,880
$200
$0
$38,165
Nov
$11,200
$18,400
$1,200
$2,100
$1,000
$2,500
$585
$2,880
$300
$0
$40,165
Dec
$11,200
$18,400
$600
$2,400
$900
$1,000
$585
$2,880
$100
$0
$38,065
Oct
$400
$250
$20
$40
$30
$750
$25
$100
$20
$0
$1,635
Nov
$400
$250
$20
$40
$30
$1,250
$25
$100
$25
$0
$2,140
Dec
$400
$250
$20
$50
$25
$500
$25
$100
$10
$0
$1,380
Page 6