The Art of Servant Leadership

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The Art of Servant Leadership

#BecomingAgile Webinar Series

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Today’s Presenter

Managing Director

Davisbase Consulting leslie.morse@davisbase.com

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Business Analyst by Trade

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Start-up à Fortune® 50 Experience

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Held both Business & IT Roles

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Exclusively focused on Agile since 2011

Connect on LinkedIn: linkedin.com/in/lesliejdotnet

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@lesliejdotnet !

@davisbase !

#BecomingAgile !

#agile !

Today’s Topics

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Servant Leadership – Its not a fad!

Values & Principles of Servant Leadership

Common traits of Servant Leaders

How to determine if you are a Servant Leader

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Servant Leadership

Roots in Ancient History

Near-theological values

“The highest type of ruler is one of whose existence the people are barely aware…. The Sage is selfe ff acing and scanty of words. When his task is accomplished and things have been completed, all the people say, ‘We ourselves have achieved it!’”

Lao-Tzu 5 th Century BC

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Modern History

Originated in the 1970s

Robert K. Greenleaf

Other Advocates & Trust Agents:

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Ken Blanchard

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Ann McGee-Cooper

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Stephen Covey

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Margaret Wheatley

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Peter Senge

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Scott Peck

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Duane Trammell

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Larry Spears

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Keith Kent

Recent Legendary Examples

Mahatma Gandhi

Dr. Martin Luther King, Jr.

Nelson Mandela

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Primary Mantra

Servant First

Leader Second

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Beneficiaries

“Those who are least advantaged in society.”

Customers

Workers

Leaders

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10 Principles

#1 Listening commitment listen intently clarify be receptive take non-verbal cues

#2 Empathy understand empathize be accepting acknowledge uniqueness assume good intentions balance rejection

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10 Principles

#3 Healing subtlety wholeness transformation force

Integrator self and others

#4 Awareness organizationally-aware self-aware fearless open

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10 Principles

#5 Persuasion not position/authority convince vs. coerce consensus

#6 Conceptualization nurture dreaming systems thinking holistic approach balance

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10 Principles

#7 Foresight re fl ect on past realize the present project the future intuition

#8 Stewardship giving back community involvement add to the greater good bettering society

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10 Principles

#9 Grow People more than the job intrinsic value of others personal excellence professional development spiritual growth

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#10 Community feeling of belonging part of something more

More Traditionally

Set the Vision

De

fi

ne the Direction

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Defining the Vision

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Your Purpose

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What business are you in?

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Where are you going and why?

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Your picture of the future.

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What will your future look like if you are accomplishing your purpose?

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Your values.

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What do you stand for?

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On what principles will you make your ongoing decisions?

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Ask yourself…

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Do you own your position?

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Do you spend time protecting your position?

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Is it important people know you’re the boss?

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Are your team members there for your bene fi t?

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Do you want all the money & recognition?

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Is your goal to gain power and separate yourself from operations and customers?

ITS EASY TO CALL-OUT OTHERS.

ITS EASIER TO FOOL YOURSELF!

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Ask your team members…

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Do you feel autonomous in your work?

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Do you feel healthy about your work?

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Are you passionate about your work?

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Do you feel heard?

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Are you encouraged to act as a leader?

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Do we have devoted customers?

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Regarding Negative Feedback

Thank you! I’m so glad you told me.

That’s very helpful.

Can you tell me more?

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A Benefit for You

“Servant leaders are not only more highly regarded than others by their employees and not only feel better about themselves at the end of the day but are more productive as well.

Adam Grant

Give and Take

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Wrapping Up

Servant Leadership www.davisbase.com | @davisbase |#BecomingAgile

Your Call to Action

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Self re fl ection

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Ask for feedback

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Make a backlog

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Commit to 1 improvement

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Re fl ect again in a month

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References

The Essential Ken Blanchard Collection ©2011

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Ken Blanchard, Garry Ridge, Colleen Barrett

Why Isn’t Servant Leadership More Prevalent?

¤   http://www.forbes.com/sites/hbsworkingknowledge/2013/05/01/why-isnt-servantleadership-more-prevalent/

Advocates of Servant Leadership

¤   http://greenleaf.org/what-is-servant-leadership/remarksonservantleadership/

Servant Leadership

¤   http://changingminds.org/disciplines/leadership/styles/servant_leadership.htm

Principles of Servant Leadership

¤   http://www.butler.edu/volunteer/resources/principles-of-servant-leadership/

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Leslie J. Morse

leslie.morse@davisbase.com

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