Order free
delivery
We can monitor and manage your underground fuel
stocks remotely so that you never have to place an order
for fuel again, all the time ensuring that you never stock
out, and allowing you to focus on the things that matter
to your business.
COLLECT
Our unique IT platform allows us to collect information from your
site, analyse it and then deliver a highly reliable, optimum fuel
supply whilst keeping costs at a minimum.
ANALYSE
DELIVER
Collect
Analyse
Deliver
»» We remotely monitor stocks at our
customers’ petrol stations, polling
stock levels on an intraday basis.
»» Once stock information is
uploaded into our systems, we
analyse the data on a site-by-site
and tank-by-tank basis.
»» Once the delivery schedule has
been completed, we send sites an
email advising them of the delivery
time and confirming the grades
and quantities to be delivered per
vehicle pot.
»» Tank readings are automatically
uploaded from the Wetstock
Management System at our
customers’ sites into our internal
systems.
»» Alerts are set up for tanks when
stocks fall under a pre-agreed
level.
»» We work with each individual site
to understand required stock levels
and site layout, ensuring that any
expected changes in demand (e.g.
bank holidays, maintenance) are
accounted for.
»» Using historical data to forecast
projected sales per hour per day,
our order generation system
creates deliveries based on “must
go” or “could go” basis, and then
schedules accordingly to give
optimum delivery patterns.
»» Stock levels are monitored against
projected sales and deliveries are
planned in order to identify any
abnormal demand patterns and
ensure that a “safe” level of stock
cover is maintained at all times.
»» 99.99% of the deliveries generated
through our Order Free Delivery
system are made within the
delivery window agreed with our
customers.
»» In the case of a sudden change
to demand (e.g. a competitor site
running dry resulting in a sudden
increase in your sales) we can
re-route our trucks in real time to
meet your needs.
»» In the rare event that we stock
your site out of a single grade of
fuel for a period of two hours or
more, we will pay you a penalty to
more than compensate for the loss
of sales.
FREQUENTLY ASKED QUESTIONS
µµ Will you fill up my tanks when the
price is high and run them down
when price is low?
µµ Doesn’t the risk of my site
stocking out of fuel increase with
Greenergy managing my stock?
AA No, because we are not effected
by price movements. But to
remove this perceived risk, you
can:
AA We pride ourselves on our stock
availability and our number one
aim is to ensure that your site
always has stock to sell. But if
we are managing your stock and
we ever do cause your site to
stock out of any single grade for
two hours or more, we will pay
you a penalty charge which can
sometimes be more advantageous
than if you remained in stock.
1.Set site inventory ceiling and floor
levels
We will agree stock ceiling and
floor levels for your tanks with
you in advance. This ensures that
your site always has sufficient
stock in tank to sell to customers
and also ensures that you are
not sitting on full tanks, tying up
important working capital. In the
event that we did fill up your tanks
above the ceiling limit without
your authorisation, we would only
invoice you for the load once
your tanks drop below the ceiling.
Where possible, we would also
extend your credit terms to cover
additional loads when required.
2.Move your site to a week minus
one Platts pricing basis
On a week minus one basis,
deliveries made Monday to Sunday
will be based on the average of
the previous weeks Monday to
Friday relevant Platts quotations.
This basis provides you with
certainty of the price for the week
and removes any risk of adverse
pricing changes on the day of your
delivery.
If you move to weekly pricing, but
after a trial period you feel that it
does not work for your business,
we will happily shift you back to
your current pricing basis.
For a fuel supply
package that’s right up
your street, contact our
dealer support team
In the past 12 months, during which
more than 140,000 deliveries have
been made under our Order Free
Delivery system, we have had only
14 single grade stock outs lasting
more than 2 hours. This equates
to a stock availability for our stock
managed sites of 99.99%, or 1 in
every 10,000 deliveries.
µµ What do I need at my site to
benefit from Order Free Delivery?
AA All we need to be able to offer
Order Free Delivery to your site is
visibility of tank stock levels. We
will work with Fairbanks to install
an ibank Wetstock Management
System at your site, which then
links into your existing electronic
tank gauges providing us with a
live data feed of your tank stock
levels. Installation of the ibank
system generally takes half a day
with no disruption caused to your
site.
µµ Will Order Free Delivery cost me
more?
AA No. Order Free Delivery allows
Greenergy to provide a lower cost
haulage solution by minimising
product left on board and
maximising trucking efficiency,
thereby resulting in a lower
haulage cost for your site.
We will also cover the cost
of the initial installation and
configuration of the ibank system
at your site, and we will also
contribute to the monthly charge
by Fairbanks when you enter into
a new Motor Fuel Supply Contract
with us.
µµ Are there any additional
Wetstock Management benefits?
AA We have negotiated preferential
rates with Fairbanks so that you
can access additional Wetstock
benefits such as:
»» Dedicated Wetstock Analyst with
24/7 cover;
»» Pump resets;
»» Meter verification; and
»» Online management reports of
findings from Wetstock ‘wizard’
system (daily, weekly or monthly).
µµ I already pay for a Wetstock
monitoring system on my site.
Can you access this?
AA Yes. Our IT systems can access
most Wetstock monitoring
systems to poll tank stock levels to
allow us to provide you with our
Order Free Delivery service.
T + 44 (0) 20 7404 7700
Greenergy Fuels Ltd
E retailteam@greenergy.com
198 High Holborn
London WC1V 7BD
W www.greenergy.com/dealer
www.greenergy.com