Gartner for Business Leaders Publication Date: 8 December 2009 ID Number: G00172788 SWOT: Android, Mobile Devices, Worldwide Roberta Cozza Android is deeply rooted in the consumer smartphone market, based on a comprehensive platform that leverages Google resources. But increasing competition in the mobile operating system market, and the risk of platform and marketing fragmentation, could limit Android's growth. © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice. TABLE OF CONTENTS Analysis ....................................................................................................................................... 3 SWOT Analysis................................................................................................................ 3 Strengths ............................................................................................................ 5 Full Integrated Open-Source Software Platform for Smartphones ............ 5 Google Brand and Assets; High Profile of OHA Members........................ 6 Rich Development Tools and Rapid Platform Evolution ........................... 7 Strong User Interface Structure ............................................................... 7 Weaknesses ....................................................................................................... 8 Google's Lack of Marketing Push for the Android Brand and the Android Market .................................................................................................... 8 Android Market Is Still Immature ............................................................. 8 Lack of Enterprise Support ...................................................................... 9 Opportunities..................................................................................................... 10 Smartphone Becoming a Mass Market Device ...................................... 10 Alternative Platform for Current Microsoft and Symbian OEMs .............. 10 Increasing Smartphone Market Share in North America and Europe ..... 11 OS for Embedded Consumer Electronics .............................................. 11 Threats.............................................................................................................. 12 Increasing Competition in Mobile OS Market ......................................... 12 Platform Fragmentation......................................................................... 12 Implication for Company Being Profiled .......................................................................... 13 Company Overview........................................................................................................ 13 Market Presence ............................................................................................... 13 Product Portfolio ................................................................................................ 14 Methodology .................................................................................................................. 14 Recommended Reading ............................................................................................................. 15 LIST OF TABLES Table 1. Sales of Smartphones to Users by Operating System, Worldwide, 3Q09 and 3Q08....... 14 LIST OF FIGURES Figure 1. Graphical Representation of SWOT: Android, Mobile Devices, Worldwide...................... 4 Figure 2. SWOT: Android, Mobile Devices, Worldwide .................................................................. 5 Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 2 of 16 ANALYSIS Android, backed by the Open Handset Alliance (OHA), offers the advantage of a full integrated software stack and Web-oriented platform that leverages Google's brand and assets to varying degrees. Android has rapidly achieved its market status after being adopted by key smartphone manufacturers, and this momentum continues to grow within the portfolios of major handset manufacturers and operators. It is a strong candidate to drive a more consistent Linux-based platform that could ultimately reach critical mass. But a larger number of devices and a stronger ecosystem will need to emerge in 2010 to quickly boost Android's current market share. Furthermore, Google must change its approach away from decentralized marketing toward a role that clearly establishes a common identity — at least for its application market, if not for other areas. SWOT Analysis Figure 1 is a graphical representation of the strengths, weaknesses, opportunities and threats (SWOT) pertaining to Android in mobile devices, based on Gartner's SWOT rating model. Android is strongly placed in the consumer smartphone market, with a comprehensive and well designed platform that leverages Google's brand and resources. Android's momentum with handset manufactures and carriers keeps growing, but a larger number of Android devices will have to be released in 2010 for it to increase its share of the market and fend off competition from other open-source and closed-platform approaches. Fragmentation driven by the need to differentiate vendors' solutions remains a key threat that could derail Android's progress in the smartphone market. Figure 2 is a summary of our SWOT. Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 3 of 16 Figure 1. Graphical Representation of SWOT: Android, Mobile Devices, Worldwide Source: Gartner (December 2009) Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 4 of 16 Figure 2. SWOT: Android, Mobile Devices, Worldwide OHA = Open Handset Alliance, OS = operating system Source: Gartner (December 2009) Strengths Full Integrated Open-Source Software Platform for Smartphones Android is an open-source mobile platform that offers the advantage of a full integrated software stack, going from the Linux kernel up to the middleware and core applications. Other standardization efforts around mobile Linux either do not offer a standard application suite, or take time to integrate the various stack contributions from the members involved in the standardization into a single platform. Android is a strong candidate to drive a more consistent Linux-based platform that can ultimately drive wide commercial adoption and become the de facto operating system (OS) for Linux. The lack of a single dominant standardization initiative or vendor remains one of the main barriers to developing more compatible Linux handsets that can achieve increasingly mainstream adoption. Android's software stack is open-sourced under the Apache 2.0 license. The stack is very comprehensive, and includes: a Linux operating system 2.6 kernel; open-source libraries (also including WebKit for integrated browsers, SQLite for data storage and Secure Sockets Layer for Internet security); Android Runtime to execute and host Android libraries, and the Dalvik virtual machine (VM) optimized for mobile devices; the application framework; and an application layer where all applications (both native and third-party) are built using the same API libraries. The open character of the platform allows developers to access the same framework APIs used by the native applications. Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 5 of 16 Google makes Android available to handset vendors in three ways, depending on how much a manufacturer or carrier wants to prioritize its own brand and device experience over a more Google-centric one. The first option is called Google Experience, which enables "with Google" logo rights based on the broad use of all Google applications, and more control from Google in terms of the device software. Android comes as a free download version of the platform without Google applications (Google-free), or with a distribution agreement signed with Google to preinstall Google applications (strings attached). Both options carry the Android logo, which confirms only that the product is based on Android's user interface and application layers. Google-branded applications and services will remain important parts of the Android offering, but as more manufacturers select Android they will want to differentiate, and will increasingly push their own brands to create more differentiated and customized device experiences. This will limit the Google experience and push more "strings attached" Android devices to the market. Google Brand and Assets; High Profile of OHA Members The Google brand is one of Android's strong assets. The brand is strong from an industry perspective, as it relates to Google's superb execution in its advertising business, its resources and its Internet-centric vision, as well as being a brand that is very well known to consumers worldwide and associated with technology and applications that they use every day. In Millward Brown's BrandZ Top 100 Most Powerful Brands report for 2009, Google, worth $100 billion, ranks at No. 1. Android smartphones leverage Google assets such as Maps, Search or Gmail. Android phones normally come with a suite of preinstalled applications (shipped as part of the stack) that includes: an e-mail client compatible with Gmail (but not limited to it); a personal information manager suite with calendar and contact lists both integrated with Google's online services; a mobile Google Maps application including Street View; and the Android Market client to download third-party Android applications. Android Market already offers a number of location-based applications that take advantage of the native support for Google Maps and the geocoding and location-based service elements built into the platform. To add to the "location" edge of its applications, Google more recently announced the availability of a free turn-by-turn direction Internet-based service called Google Maps Navigation. Google has extended the availability of Google Maps Navigation to devices beyond release 2.0. It will also be available on smartphones running Android 1.6 and higher, thus extending the service's market reach. The Google Maps Navigation service will put competitive pressure on Nokia's Ovi Maps and operators' own turn-by-turn services. To leverage its search technology, Google added the systemwide Quick Search Box (QSB) to Android 1.6. The QSB includes search suggestions for Web items as well as browser bookmarks, contacts, history and so on. The QSB also learns more relevant search results from previous searches and choices, and prioritizes the most popular items. Google also allows developers to add their own apps to QSB. Android's platform development is driven by Google with contributions from members of the OHA. The OHA is made up of some of the most prominent companies in the mobile industry, including hardware manufacturers (like Samsung, Motorola, LG, Sony Ericsson, HTC, Acer, Toshiba and Huawei), major carriers (like Telefonica, T-Mobile, Vodafone, Telecom Italia, China Mobile, NTT DoCoMo and Sprint), semiconductor companies (Intel, Qualcomm, Marvell, Texas Instruments and Broadcom) and software companies. The first Android-based smartphone, the G1, was launched by Google and OHA members T-Mobile and HTC in October 2008. Most of the OHA members have well established mobile market positions and large customer bases. During 2009, HTC, Samsung, LG, Motorola, Acer, Huawei and Sony Ericsson launched or announced smartphones based on Android. Most of the handset manufacturers that are members of the OHA have the R&D resources to create a large enough device portfolio to Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 6 of 16 compete in the broad consumer market outside Android's current niche vendor status. Carriers are also supporting Android as an alternative to compete with Apple. Android's success will depend largely on whether the OHA members release attractive device designs (at present Android-based devices lack truly iconic or unique designs), as well as innovative technology and applications that can encourage widespread adoption of the Android ecosystem. Rich Development Tools and Rapid Platform Evolution The Android software development kit (SDK) is very comprehensive. It includes: Android APIs; several development tools to compile and debug applications; an Android Emulator to test how applications will behave on a real device; extensive code documentation; and good online support, with active forums involving Android developers and engineers from the Android team at Google. For developers using the popular Eclipse integrated development environment, Android has released a free plug-in to integrate Eclipse with the Android Emulator. Android's applications are written using the popular Java language; however, Google has developed its own VM software (called Dalvik) to execute Java programs. Instead of Java bytecode the Dalvik VM uses Google bytecode, which is optimized for minimal memory footprint, and it claims improved application performance on Android phones. Because the application execution is hosted in the VM, developers have an abstraction layer that makes them less exposed to specific hardware implementations. Android has been specifically designed to support a variety of hardware platforms, as opposed to the closed operating systems created for a limited or single hardware implementation. In addition, the Android application framework encourages the concept of component reuse, allowing developers to share application capabilities with other applications, with access managed by restrictions put in place by the developer. This, for example, allows developers to share their application components to let other developers create new extensions or replace components. Android offers three programming models, including native, a cleanroom Java Dalvik and HTML. In the long term we expect Google to push HTML as the primary means to deliver applications, with longer-term support for HTML5. In September 2008, Google introduced the Android 1.0 SDK, release 1, which is an updated and improved version of early Android SDKs released since November 2007. Despite its relative youth, with subsequent platform releases to Android 1.0 Google has very quickly improved its features and provided an increasing number of new APIs for developers. The fast pace of platform development has brought three releases in just six months, each introducing important improvements (see "Product Portfolio" section). This inevitable speed of platform evolution brings fragmentation in the Android space. Android devices coexist running different versions; there are even new devices that don't run on the latest releases, like the X10 from Sony Ericsson, which does not run on Android 2.0. Strong User Interface Structure Android's standard user interface (UI) has been created by looking at the principles of interaction design based on structure, user behavior and expression. A number of interaction patterns are built into the Android framework to optimize the UI experience. The Android UI is consistent and simple from menu to menu, offering a more intuitive flow of user behavior and minimizing onscreen actions (see: http://code.google.com/events/io/2009/sessions/PixelPerfectCodeInteractionDesign Android.html ). Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 7 of 16 Android features a simple and consistent three-stage menu system that is optimized for small screens and which enforces as flat a hierarchy as possible. The icon menu appears at the bottom of the screen when the Menu key is pressed. The expanded menu is triggered when users select the More menu from the icon menu, and shows only menu items not visible in the icon menu. Submenus move away from traditional hierarchical tree designs and are displayed in a floating window. Unlike other UIs in the market that go from very gesture-centric solutions (such as the webOS UI on the Palm Pre), to buttonless (Apple's iPhone) and key-centric solutions (Nokia's and Research In Motion [RIM]'s phones), Android allows a good integration of touch input and buttons. Android features four principal buttons on the front of the device (Home, Menu, Back and Search) and a trackball that allows most tasks on a touchscreen to be conveniently performed in one-handed mode at the bottom of the screen. A "long press" action on keys opens up contextual menus with additional relevant functionalities. With release 1.5, Android added support for an on-screen keyboard in portrait and landscape mode. The on-screen keyboard is well designed and more usable than similar solutions in the market from Microsoft and Symbian. It includes auto-correction software, but further improvements are expected. Android supports the installation of on-screen third-party applications. With release 1.5, Android also benefited from added support for the customization of the Home screen, with widgets displaying real-time data views and live folders. Weaknesses Google's Lack of Marketing Push for the Android Brand and the Android Market Google's hands-off approach to marketing Android means that manufacturers and carriers are putting their own marketing and advertising spin on the platform and the Android Market application store. In this way Google wants to allow manufacturers to have their own identity without imposing any dominant approach. However, this is resulting in a fragmentation of marketing approaches that do not seem connected. Google's reluctance to take a leadership role could backfire if Android is regarded not as a single ecosystem but many environments. It could also be detrimental to consumer awareness of the Android ecosystem, as a fragmentation of marketing approaches will make Android seem like many competing environments instead of just one. In addition, Google has not sufficiently advertised the Android Market with consumers. Apple, on the other hand, is investing heavily in its App Store advertising, with positive results in terms of consumer awareness. Consumers are increasingly deciding which smartphone to buy based partly on the attractiveness of the ecosystem attached to the device, which feeds into their device experience. Google should play more of a central role in marketing the platform and its application marketplace, to reinforce its commitment to the platform and improve consumers' awareness of a single Android brand and ecosystem. Android Market Is Still Immature Google, as a major supplier of advertising and content, could make Android Market a very attractive platform, but its success will depend ultimately on how rich and innovative the Android developer community will be. Android's open-source strategy, Google's resources and, more importantly, the fact that major handset manufacturers are now starting to release Android phones are powerful arguments to convince developers to embrace the system. Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 8 of 16 The Android developer community is raising the bar in terms of location-based services, by building context-aware applications on top of services like the Google Maps API. Yet the Android Market is at the early stages of its development and consumer awareness of it is low, partly because it lacks any major marketing push from Google. Android Market was launched in October 2008, together with the first Android phone (the G1), and estimates put its current list of applications at about 14,000. This compares with more than 100,000 titles available on the App Store. With Android 1.6, Google has addressed some of the shortcomings of Android Market in terms of discoverability, UI and user experience. This has improved the user experience by allowing people to search for specific types of content, such as applications, games or downloads. It has also introduced the capability to select applications by category — "Top paid," "Top free" and "Just in." Android Market was also heavily criticized for not including screenshots and longer descriptions of apps. This was introduced with the 1.6 release, which supports screenshots submitted by developers, together with users' reviews. All these were necessary additions, but the overall user experience still lags behind the more sophisticated and advanced UI and features available on the Apple App Store (such as the Genius application recommendation tool introduced with the iPhone 3.1). More enhancements in UI and application discoverability will be needed for Android. The other limitation is that so far Google Checkout is the only way to buy the applications. This can be a problem for users who don't have credit cards or who don't wish to use them for impulse purchases. We expect Google to introduce more payment options in the near future — possibly even over-the-air billing. As with most other application stores, developers can take 70% of the application sale, while 30% goes to "carriers and billing settlement fees." Google does not get any revenue. As for guidelines about what is allowed in the Android Market, Google has a more liberal approach, without the rigorous content control that Apple demands. Google charges developers $25 to submit their application to the marketplace. Another requirement is that the application must be signed by the developer, with the generation of a private key to identify the application's author. Certificates to generate private keys can be self-signed. This expedites the time it takes to post an application on the Market but, even though the user community can rate the application, one with low-quality or malicious content could still be posted before it is detected by the user community. In a similar way to the process of uploading videos to YouTube, applications are not reviewed before they appear on the Market, but they can be taken down if they violate various policies. For example, Google has a policy prohibiting inappropriate content, including malware. A developer must also abide by Google's Developer Distribution Agreement (see http://www.android.com/us/developer-distribution-agreement.html ) in order to upload an application to Android Market. Google may also check that applications comply with the Market's Developer Content Policy (to remove malware, pornography, spam or profanity). Lack of Enterprise Support At present Android is a consumer-oriented platform. It does not offer support or tools for enterprises or direct synchronization with PC data. Android devices do not include the two-key security policies required to reach Gartner's "appliance support" level — the ability to wipe the device remotely when lost or stolen, and the ability to force the use of a complex password with periodic changes (see "Use Managed Diversity to Support Mobile Devices"). Because of demand from enterprise users, Apple added these two key security features. Palm Pre, Nokia Eseries, Windows Mobile and BlackBerry devices satisfy these two criteria and can be handled under appliance support. As the iPhone did, Android devices will find their way into the enterprise. Although the current lack of enterprise features is a weakness, in time, as the platform matures, Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 9 of 16 the inclusion of enterprise features will be an important opportunity for Android. Andy Rubin, VP of Engineering for Android, has already confirmed that future Android releases with include more corporate-friendly features. Android 2.0 introduces support for Exchange, but Android did not introduce the required policies for appliance support and Gartner does not recommended it for enterprise support. We expect Android's enterprise support to remain inconsistent through at least 2010. Opportunities Smartphone Becoming a Mass Market Device The endorsement of Android by device manufacturers like HTC has helped position it at the high end of the consumer smartphone market. More recently, Motorola (with the Droid) and Sony Ericsson (with the Xperia X10) have positioned Android as their flagship OS at the high end of their handset portfolio. However, from 2010 more Android handsets will become available from more vendors, and we expect more pricing activity around Android-based phones to start, potentially pushing Android devices into the midtier phone market. The HTC Droid Eris is already being offered at an aggressive $99 from Verizon Wireless. HTC has positioned the HTC Tattoo as a midtier smartphone. Motorola and Sony Ericsson have confirmed that they will offer an Android portfolio that will stretch to different price points, despite the fact that at the moment their Android models are high-end devices. New entrants to the smartphone market, such as PC vendors, are likely to use aggressive pricing around Android as a differentiator — Acer is a likely example. OHA members like Samsung, LG, Motorola and Huawei have the resources, and some the strategies, to offer Android devices at lower price points than what we have seen so far. This will have an impact on average selling price (ASP) trends within the overall smartphone market and on the ASPs of vendors using competing platforms. Google does not enforce hardware reference designs. This can be a problem for OEMs that, in seeking out lower-cost markets, might make non-optimal design decisions (such as choosing a full touchscreen design with a screen that is less than 3 inches), which would make the product almost unusable. In the longer term, Google also has opportunities in emerging markets like China. China Mobile and China Unicom are already members of the OHA. China Mobile is promoting its Androidbased OPhone with its new Time Division-Synchronous Code Division Multiple Access (TDSCDMA) network. The OPhone platform can open up new opportunities for Chinese vendors with larger R&D scale. China Mobile's backup for Android with the OPhone is important, but we do not expect high volumes before 2H10. In addition, Chinese white-label vendors are focusing aggressively on low-cost smartphones, and Google China recently confirmed that it will embrace white-label phone makers for the Android platform. Following the recent departure of Kai-Fu Lee as president of Google China, however, it remains to be seen if Google will stick to its policy. Alternative Platform for Current Microsoft and Symbian OEMs The open-source principles governing Android promise better margins for vendors as they become more flexible with platform development and bill of materials costs. The smartphone market will be dominated by open-source OSs. Android, Symbian and other varieties of Linux will account for over 62% of the market by 2012. This will also mean that the commercial value of core OSs will diminish, putting pressure on the traditional license-fee-based model used by Microsoft. Most of Microsoft's OEMs, like HTC, Sony Ericsson, LG and Samsung, are already developing devices based on Android, as the platform positions them more strongly in the consumer market, where Microsoft remains weak. Leading mobile OS supplier Symbian was acquired by Nokia, then moved to become an opensource platform under the Symbian Foundation, with Nokia being a contributing member Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 10 of 16 alongside other manufacturers like Samsung, LG and Sony Ericsson. If the Symbian Foundation fails to be an initiative that is truly independent of Nokia's control, manufacturers will modify their own UIs to work on it, but are unlikely to see much benefit over Android. Android becomes more attractive for Symbian OEMs as it is not driven by a competing handset vendor. Symbian is not expected to officially become a complete open-source platform before the second half of 2010, when the Qt application framework should be fully implemented, along with long-due enhancements in areas like the UI. This is a long time to wait, and leaves room for competitors like Android to further attack Symbian during 2010, and drive OEMs away from any further investment in the platform. Current Symbian Foundation members Samsung, LG and Sony Ericsson have already launched Android devices (in 2H09). Sharp in Japan has also announced that it will release an Android-based smartphone in 2010. Increasing Smartphone Market Share in North America and Europe The smartphone market in North America is dominated by high-end devices from RIM and Apple. Together they accounted for over 78% of the smartphone market in 2Q09. The North American market is largely controlled by the operators, which are increasingly shifting their focus to smartphones and looking for alternatives to RIM and Apple. Symbian has little share in North America and Android is well positioned to act as a lower-cost consumer platform and potentially take a significant share of this market. Android is already making tremendous progress with the top U.S. operators. Verizon Wireless has launched two Android devices: the Droid Eris by HTC, priced aggressively at $99 (after a mail-in rebate) and with a two-year data contract, and the Motorola Droid. These additions at Verizon will increase the pressure on RIM, as the company's sales volumes benefited mainly from Verizon's promotions during 2009. Sprint has lunched the HTC Hero and Samsung Moment, while T-Mobile USA has four Android devices: the Motorola Cliq, HTC's myTouch 3G and G1, and Samsung's Behold 2. Expect AT&T to follow in 2010 — it could just be a matter of time until AT&T adds Android to its portfolio. We forecast that over half of all mobile devices in North America will be smartphones by 2012. This represents an important opportunity for Android, and its share of the smartphone market could grow as high as 23% by 2013, from about 9% in 2009. Other advanced markets like Western Europe will also be key for Android, largely as Symbian loses most of its OEMs to Android or other platforms. However, competition in Europe will be tougher, especially in the entry-level smartphone segment and the middle market. Nokia, which is essentially driving Symbian's share in the region, still dominates the smartphone market in Europe with a 48% share, and will continue to push Symbian more and more into its wide-ranging midtier handset portfolio. OS for Embedded Consumer Electronics Connected portable consumer electronics are defined by Gartner according to the following characteristics: Internet connectivity that is task-specific and directed at the primary focus of the product, and wireless broadband connectivity that includes wireless LAN (WLAN), WAN cellular or WiMAX. Mobile handsets are the main focus for Android today, but in future a growing number of portable consumer electronics will include wireless connectivity to enable services as differentiators. In the long term Android can become an attractive embedded OS for these categories of connected consumer electronics devices. Examples include portable media players, video game handhelds, portable navigation devices and e-book readers. Many smartphones today include consumer electronics functionality or can be defined as mobile Internet devices (MIDs) and, looking ahead, the distinctions between high-end smartphones and connected consumer electronics devices with WAN connectivity will become irrelevant. More recently, Archos introduced to market the Archos 5 Internet Tablet, which is a 5-inch portable media player developed on Android but supporting only Wi-Fi connectivity. OHA member Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 11 of 16 MIPS Technologies has already announced the porting of Android to its MIPS chip used in settop boxes, MIDs, digital TVs and home media players. In Japan, the Open Embedded Software Foundation (OESF) is an organization focused on driving the standardization and development of Android as an embedded OS on consumer electronics beyond mobile phones. It lists over 60 members, including MIPS Technologies, ARM, Fujitsu Software Technologies and Panasonic Communications. Threats Increasing Competition in Mobile OS Market The smartphone market will be dominated by open-source OSs. Android, Symbian, Maemo and other Linux variants will account for over 62% of the market by 2012. This means that the mobile platform market is betting on benefiting from a more community-based development approach. Handset manufacturers and operators can clearly see the advantages of having more control and flexibility over customizations on the platform. Android's unit sales doubled sequentially in 3Q09, but its volumes remain modest, accounting for just 3.5% of the smartphone market. Today Android is the best candidate to dominate the mobile Linux space, but new open-source initiatives are coming to market and will start to respond to Android. OHA member Samsung is also a key contributing member of the LiMo Foundation, and recently co-developed, with Vodafone, the Linux-based Vodafone 360 H1. This is based on the new Release 2 of the LiMo Foundation's platform, and uses Vodafone 360 UI software. We expect more announcements from carriers concerning LiMo-based handsets. In addition, Samsung has more recently announced that it will open its proprietary environment and release bada as its new open platform. This could mean a decreasing focus on Android if bada is prioritized. The LiMo Foundation is backed up by a number of prominent mobile operators. It has the potential to be the platform of choice for some carriers looking for an alternative to Android and Google. Nokia's Linux-based Maemo platform could account for as much as 8% of the global smartphone market by 2013, if it becomes the OS of choice running on Nokia's higher-end devices. If Nokia delivers on its Ovi strategy and successfully attracts developers to use Qt as an application framework for Maemo as well as open Symbian, this development environment could challenge Android's volume potential at the high end of the market, especially in geographies like Europe. Platform Fragmentation Android's open-source principles are a key element that should encourage innovation and differentiation for developers and handset vendors. However, as we know, open-source rules can cause platform fragmentation. The OHA members have signed a "non-fragmentation agreement" to keep the platform consistent, to avoid having different versions of the same release from a code perspective. However, it is not yet clear how Google will control the way this agreement works in conjunction with the Apache license. Android is an open-source platform, and parts of it are governed by the Apache Software Licence (ASL). This is boosting support for Android from handset vendors, as they can develop proprietary customizations to differentiate their products; at the same time, however, as Android gains more traction in the market, the risk of fragmentation also increases. For example, a number of manufacturers are already implementing their own proprietary enhancements in terms of their collaboration clients (Motorola Blur, HTC Sense, Sony Ericsson Timescape), or have integrated their own UI and user experience more or less deeply into Android's standard architecture. Some of these enhancements can use features that are not shared with developers. This can negatively impact developers as it limits application compatibility, as each developer Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 12 of 16 may not comply with each of the branded user experience frameworks used by a given vendor to differentiate. Compared with the Apache version 2.0 used by Android, the Eclipse version 1.0 license used by open Symbian is less open, in that it is more tolerant of software patents. Another issue comes from the fact that Google is rapidly evolving the Android platform — we have already seen three key releases in just six months, with versions 1.5, 1.6 and 2.0. Given the average life cycle of a smartphone, this means that we currently have several key releases coexisting in commercial devices, sometimes within the same manufacturer (such as with the Motorola Cliq and Motorola Droid devices, which are based on 1.5 and 2.0 releases respectively). It is up to the manufacturer or carrier to make a new software release available for their line-up. Google claims that all applications in the Android Market are backward compatible, and to ease consumer confusion over application compatibility, if an application does not run on a certain platform, it will not appear in the Android Market. Still, as Android is evolving so rapidly, developers might have problems quickly creating applications that run smoothly on each release. Without a serious effort from Google and the OHA members to ensure a level of consistency in the underlying platform, Android risks becoming just another version of Linux that will fragment and have diminished market and ecosystem potential. Implication for Company Being Profiled The endorsement of Android by high-profile handset manufacturers and mobile operators worldwide positions Android to potentially become the de facto OS for Linux and to start eroding the market share of competing mobile OSs more aggressively from 2010. Gartner forecasts the smartphone market to reach 525 million units in 2012, from 179 million in 2009. Android is forecast to become the second largest smartphone OS by 2012, behind Symbian, capturing 18% of global smartphone sales (or 94.4 million units), rising from an estimated 5% share of the smartphone market in 2009. For Android to succeed, however, it will remain critical to attract a growing number of developers and partners that can truly innovate around applications and services. Although Android's momentum keeps growing within the portfolio of major handset manufacturers and operators, it will need to see a larger number of attractive devices being released in 2010 to move from its limited market share position of today. As more Android devices become available in the market, handset vendors focusing on Android will be challenged to differentiate their offerings and will need to raise the bar in terms of software expertise, to create truly compelling and unique user experiences that increase the "stickiness" of their brands. The open nature of the Android platform and the increasing drive for vendor-specific enhancements could cause extensive platform fragmentation and negatively impact Android and its ecosystem uptake in the market. Company Overview In November 2007, Google, together with the OHA, announced the development of Android, an open-source platform based on Linux. Android offers a full integrated software stack, going from the Linux kernel up to the middleware and core applications. At launch, 34 prominent mobile industry players had signed up with the OHA; as of November 2009 membership had grown to 50 partners. The alliance includes four categories of partner: semiconductor companies, commercialization partners, wireless operators and software partners (see http://www.openhandsetalliance.com/ ). Market Presence Gartner estimates Android's share of the global smartphone market at 3.5% in 3Q09, up from 1.8% in 2Q09. Despite unit sales having doubled sequentially in 3Q09, overall volumes remained Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 13 of 16 modest. More aggressive unit growth of Android-based devices is expected in 2010 (see Table 1). Table 1. Sales of Smartphones to Users by Operating System, Worldwide, 3Q09 and 3Q08 Units, 3Q09 (K) Market Share, 3Q09 Units, 3Q08 (K) Market Share, 3Q08 Market Share Change 18,315 44.6% 18,179 49.7% -5.1% Research In Motion 8,523 20.8% 5,800 15.9% 4.9% iPhone OS 7,040 17.1% 4,720 12.9% 4.2% Microsoft Windows Mobile 3,234 7.9% 4,053 11.1% -3.2% Linux 1,919 4.7% 2,664 7.3% -2.6% Android 1,425 3.5% 0.0% 3.5% webOS 446 1.1% 0.0% 1.1% Palm OS 114 0.3% 1.0% -0.7% -2.0% OS Symbian Other OSs Total 361 53 0.1% 780 2.1% 41,068 100.0% 36,557 100.0% OS = operating system Source: Gartner (December 2009) Product Portfolio In April 2009, with Android 1.5 (code-named Cupcake), Google introduced new features, such as: onscreen soft keyboard and support for installation of third-party virtual keyboard; customizable home screen widgets; video recording/sharing with support for video upload to YouTube; stereo Bluetooth, copy and paste in browser and search within Web page; and built-in voice search. Android 1.6 (code-named Donut, available in September 2009) was a minor release compared to Cupcake, and added an improved experience of Android Market, a new gesture framework for developers, and the systemwide QSB search box. The most recent Android release is 2.0 (codenamed Eclair), which introduces interesting features like the Quick Contact view and support for Exchange. As each release adds features and new APIs it will become increasingly important for Google to focus more on managing the communication of Android's road map and strategy to the OHA members and its growing developer community. More detail on the features of each release can be found at http://developer.android.com/ . Methodology The platform analyzed in this SWOT was selected because it is an important player in the smartphone market worldwide, and could become established as one of the leading OSs running on smartphones. The topics discussed in this document were selected based on Gartner's analysis of the worldwide mobile device market, and in particular the reports: "Market Share: Mobile Devices and Smartphones by Region and Country, 3Q09" and "Forecast: Smartphones by Operating System and End User Segment, Worldwide, 2007-2013." The Vendor SWOT Analysis methodology is explained in detail in "The Gartner Vendor SWOT Analysis, Update 2008." Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 14 of 16 Gartner's Vendor SWOT analysis is designed for the use of vendors as a supplement to their planning processes. Its primary value is as an independent analysis of the vendor's competitive situation. The SWOT analysis provides a unique independent view of the strengths, weaknesses, opportunities and threats for a specific vendor in a specific market and geography. The specific geography (for example, globally or regionally) and market and/or submarket are based on Gartner Dataquest Market Segment definitions or market focuses (for example, small or midsize business [SMB]). Vendors are selected based on a variety of criteria, such as their growth rate or major changes in their positioning or channel strategy. SWOTs will not necessarily cover the companies with the largest market share. RECOMMENDED READING "Forecast: Smartphones by Operating System and End User Segment, Worldwide, 2007-2013" "Market Share: Mobile Devices and Smartphones by Region and Country, 3Q09" "Android Helps Motorola Get Back in the Game" "Vendor Rating: Google" "Dataquest Insight: Cellular MIDs Are Evolving From Smartphones" Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 15 of 16 REGIONAL HEADQUARTERS Corporate Headquarters 56 Top Gallant Road Stamford, CT 06902-7700 U.S.A. +1 203 964 0096 European Headquarters Tamesis The Glanty Egham Surrey, TW20 9AW UNITED KINGDOM +44 1784 431611 Asia/Pacific Headquarters Gartner Australasia Pty. Ltd. Level 9, 141 Walker Street North Sydney New South Wales 2060 AUSTRALIA +61 2 9459 4600 Japan Headquarters Gartner Japan Ltd. Aobadai Hills, 6F 7-7, Aobadai, 4-chome Meguro-ku, Tokyo 153-0042 JAPAN +81 3 3481 3670 Latin America Headquarters Gartner do Brazil Av. das Nações Unidas, 12551 9° andar—World Trade Center 04578-903—São Paulo SP BRAZIL +55 11 3443 1509 Publication Date: 8 December 2009/ID Number: G00172788 © 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 16 of 16