Providing Industry Leading Self-financing Automated Healthcare Technologies & Services For Patients, Care Givers And Hospital Personnel Sept-Îles Gaspé Québec Alma Dolbeau Rimouski La Malbaie Chicoutimi Québec Shawinigan Trois-Rivières Montmagny Arthabaska Sorel St-George de Beauce Joliette Longueuil Thedford Mines St-Eustache Drummondville St-Jérôme St-Hyacinthe Laval Cowansville Gatineau Montreal Cornwall Châteauguay Ottawa Lachine Valleyfield Ste-Anne-de-Bellevue Terrebonne Ontario R INC. Healthcare Technologies 8225 Labarre St., Montreal Quebec H4P 2E6 Tel.: 514-739-2525 866-MEDITEL Fax: 514-739-1436 www.hopitel.com www.meditelnetwork.com Email: info@hopitel.com ©Copyright Hôpitel Inc. 2001-2010 All Rights Reserved All specifications subject to change without notice R INC. Healthcare Technologies APPLICATIONS PATIENT INFO-ENTERTAINMENT, COMMUNICATION & EDUCATIONAL PROGRAMMING APPLICATIONS HOSPITAL MEDICAL, COMMUNICATION, TRAINING MAINTENANCE & SECURITY APPLICATIONS Basic Basic Automation Automation Services Services Basic Basic Automation Automation Services Services Welcome Greeting - Welcome greeting displayed on the in-room TV/Terminal. Hospital Marquee Information Channel - Hospital marquee channel providing hospital information to patients on a 24 / 7 basis Self-Rent TV - The Interactive menu for rental activation provides patients and or care givers the ability to self activate the TV/Terminal service 24/7 with up to 50 entertainment channels using a credit card utilizing the in-room phone. Family members can also have the service activated remotely or directly via the internet from the Hôpitel website. Automated Patient Transfer Tracking - Patient bed transfers are automatically tracked in the event the patient is transferred to another room as the rental service follows the patient to the new location without the need for a Hôpitel representative to activate it. Self-Rent Telephone - Patients can self-activate the in-room telephone (optional.) Weather Forecast, Date & Time - Streaming live weather forecast, date and time displayed on the in-room TV/Terminal. with a built-in eco-friendly auto time-out feature ensuring TV/Terminals are not left on inadvertently by patients or hospital staff. Extended Extended Automation Automation Services Services Electronic Medical Record (EMR) -Within a hospital environment Hôpitel can facilitate and display an EMR on a patient TV/Terminal at bedside. Having an the EMR available at bedside on the patient TV/Terminal for medical staff to access for emergency situations can be advantageous in providing emergency care to patients where the hospital has digitized the patient's medical records. Since the EMR can be a mission critical application when in use in a medical emergency situation, Hôpitel developed an automated diagnostic application that monitors, detects and reports anomalies or failures that may occur on the TV/Terminal or the distribution network to maximize the system performance. The data in the EMR can also assist medical personnel in empowering patients to get involved and engaged in their own healthcare by having the ability to view their EMR or their X-Rays with a medical professional directly from their hospital bed. Bed Status - The bed status application keeps track of whether housekeeping has completed preparing a bed to receive a patient. The Extended Extended Automation Automation Services Services TV/Movies & Radio On-Demand - Patients can view and listen to broadcast TV, Radio programmingand or movies 24/7 from the in-room TV/Terminal with pause capability for added convenience. Internet - Patients can order Internet from the in-room TV/Terminal. Once connected the Patients can browse the Internet, listen to music, get updated on news, access email etc. application works by providing housekeeping staff an application that uses the in-room TV/Terminal to provide a “bed status” menu. The housekeeping staffs uses an IR remote specific to them to indicate the current state of the room – cleaning started, cleaning finished, needs maintenance etc. This information is then communicated to bed management so that they can manage bed availability in real time, making the whole process more efficient. Phone calls to nursing floors and housekeeping to determine bed status are eliminated. PatientCamTM Security (Nursing) - The *PatientCamTM system provides bi-directional video access for both patients and medical Games - Nothing provides a better distraction to the patient than simple but engaging games. Chess, checkers, card games all provide the patient an effective means of passing the time while they are confined to the hospital bed. personnel working in parallel with Nurse Call Systems assisting Medical Personnel (Doctors, Nurses, Attendants) in establishing the patient’s physical status, priority of responses to patients and critical situations in addition to providing valuable information to medical staff and hospital administrators to help reduce hospital liabilities and potential insurance claims. This system is configured not to record any data to insure patient privacy. Medical Educational Programming On-Demand - Video based educational content on medical conditions, pain PatientCamTM Security (Systems) - The **PatientCamTM Security application embedded throughout the hospital enhances hospital management etc. can be accessed on demand by multiple patients or care givers concurrently at times convenient to them. During the presence of medical staff (nursing, doctor, lab/blood work staff) the video can be paused and viewing completed later. Delivery of educational content may be tracked against the patient or the care giver so that the success of the content may be measured. Nursing involvement is reduced, helping with overall patient care. Snack/Food Ordering - The TV/Terminal can be used to order a snack or food for a visiting family member. Hospitals implementing this enjoy a revenue opportunity while increasing overall patient satisfaction. In some hospitals items can be ordered from the concession vendors (Tim Hortons, Second Cup, Variety Store, Subway) PatientCamTM Security (Patients)-The *PatientCamTM Security system for patient wards provides bi-directional video access for both patients and medical personnel working in parallel with *Nurse Call Systems providing patients an enhanced sense of care and in-room security. The PatientCamTM Security system also has integrated patient privacy features which are designed to ensure compliance to Canadian privacy laws. TM security and communication systems by reducing outsourced headcount and replacing manual, inefficient systems verifications with a solutioncomprising of automated diagnostic processes which substantially increases system performance levels. With the reduction of outsourcedheadcount PatientCamTM Security generates a substantial revenue opportunity for the hospital by providing an estimated minimum of*$100,000 to *$400,000 of surplus funds per year which enables hospitals to acquire other technology systems which are in high demand for patients, hospital staff and administrators. Additionally PatientCamTM Security enhances ROI’s on existing personnel and security assets while reducing maintenance, TCO and insurance liabilities. Hospital Staff Training - The training and development of all Health Care staff is one of every hospital’s top priorities and ongoing concerns. One way for a hospital to ensure that their staff’s skills and knowledge are kept well up to date so that patients are given the best possible care is to utilize the MeditelTM MMM System for staff training. This Hôpitel training application has proven itself in the field to help nurses and healthcare assistants to easily focus on the training and development of their skills due to its ease of access throughout the hospital. Another communication application for the Meditel TM MMM System is the ability to distribute information and notices throughout the hospital in a Billboard Information format for both the patients and staff on pre-designated channels. PatientCam Videoconferencing/Video Messaging - The PatientCamTM system can also be used for patient Automated Capture of Patient Vitals - MeditelTM Vitals Capture is a fast, accurate automated process which captures and updates videoconferencing, video messaging and instant messaging via the Internet. These applications for both young and older patients allow family members from another city or country to stay in touch with their loved one while they are in the hospital. The PatientCamTM system utilizes a camera built into the patient TV/Terminal which eliminates the need to bring another TV/Terminal and camera mounted on a rolling cart into the patient’s room to facilitate the service. Mobile videoconferencing systems can only be provided to patients when the hospital supplier representative is on duty and takes up precious space in the patient room being used by patients, care givers and medical personnel. patient vitals that makes timely data available to physicians and nurses quickly and efficiently. Vital sign data is among the most granular information that clinicians assess on a daily basis. Yet, all too often, there's a lag between data capture and data sharing. That's because typically a nurse or patient-care technician must manually capture and write down vital signs and then transcribe those statistics onto various charts and/or enter them manually into healthcare information systems. The result: unacceptable and avoidable delay between the recording of the data and the time the data is available electronically for a physician to view and analyze the data. In addition, the manual transcription can potentially introduce errors into the process. Support Group Programming- Hôpitel is currently in the process of setting up a Healthcare Support Group Programming Network throughout all 68 hospitals we service within the provinces of Québec and Ontario. This is being done in collaboration with many healthcare support group organizations across Canada in order to help patients cope with their illnesses from diagnosis through treatment and recovery by viewing other patients share their stories and learn from their experiences from the patient rooms on the Meditel Healthcare Network. *Subject to Nurse Call System compatibility. **Estimated $100,000 to *$400,000 of surplus funds per year based on 2 to 5 merged hospital security systems.