Universidad ESAN Contents Universidad ESAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Organisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview of Peru . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Study in Lima - Peru . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Information prior to departure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Information upon arrival in Lima - Peru . . . . . . . . . . . . . . . . . . 11 Students services & facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Courses taught in English-Bachelor programs . . . . . . . . . . . . 14 Short Study Abroad programmes . . . . . . . . . . . . . . . . . . . . . . . . . 22 Certificate in business in emerging markets . . . . . . . . . . . . . . 23 Useful information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 ©ESAN International Office Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 2 International Student Welcome Guide Dear students and partners, I am delighted to welcome you to Universidad ESAN in Lima - Peru and to present this guide that will help you to plan your semester abroad. Universidad ESAN has been ranked as the Peruvian Business School with the best Executive Education by the Financial Times magazine in 2012 and considered by USAID as one of its most successful projects of International cooperation. This welcome guide has been designed to help international and exchange students settle in Lima-Peru and provide you all the necessary information you will need to prepare before your departure, upon arrival and to inform you of all the facilities and services our University offers you. Please read it carefully and take into account all the useful information it contains. We also offer you information about our short study programs, courses taught in English that may appeal to you as well as our new Certificate in Business in Emerging Markets, CBEM that offers you the possibility to learn how to do business in an emerging country with focus in the Latin America reality. We believe that staying at Universidad ESAN will not only provide you a big step forward as well as an enriching and rewarding academic experience, but the opportunity to socialize in a country, which has an ancient tradition such as the Inca Civilization. Moreover, due to its dynamic economic performance, Peru is also one of the best destinations for international students. Once again welcome to ESAN and I wish you all a prosperous and academically successful time here. Mariella Olivos, Associate Director of Undergraduate Programs Universidad ESAN 3 Universidad ESAN Universidad ESAN Universidad ESAN is a leading academic institution that was founded on July 25th 1963, its implementation was entrusted to the Graduate School of Business of Standford University, California. As the first Graduate School of Business in the Spanish speaking world, it Transformed into Universidad ESAN since 2003. It is a private nonprofit university that offers Master, Bachelor and Executive programmes as well as other academic and profesional services. ©ESAN ©ESAN At the Bachelor level Universidad ESAN offers eight careers in the following schools: Economics and Management, Engineering, and Law and Social Sciences. 4 In order to obtain the Bachelor Degree, a student needs to complete 210 credits in 10 semesters. International Student Welcome Guide Organisation ESAN University offers both graduate and undergraduate programs. At the graduate level, the Graduate Business School offers the MBA, Ms Sc and Executive Education; and at the undergraduate level, our institution consists of four schools which offer eight disciplines. The programs at the Graduate Business School and the School of Economics and Management are accredited by the Association to Advance Collegiate Schools of Business (AACSB International). The MBA accreditation comes from the Association of MBAs (AMBA). In regard to the academic associations, ESAN University is a founding member of the Latin American Council of Management Schools (CLADEA) which brings together leading international business schools as well as the Business Association of Latin American Studies (BALAS). It is also a member of AMBA (Association of MBAs), the European Foundation for Management Development (EFMD) and the Association to Advance Collegiate Schools of Business (AACSB). Moreover, it is a member of PIM - Partnership in International Management and NIBES - Network of International Business and Economics Schools. ESAN UNIVERSITY GRADUATE BUSINESS SCHOOL SCHOOL OF ECONOMICS AND MANAGEMENT SCHOOL OF ENGINEERING SCHOOL OF LAW AND SOCIAL SCIENCES Master in Business Administration - MBA Management and Finance Information Technology and Systems Engineering Corporate Law International MBA Management and Marketing Masters of Science* Economic and International Business Organizational Psychology Industrial and Commercial Engineering Consumer psychology Executive Education** * Business Master Programs: Master in Information Technology, Management Master in Finance, Master in Finance and Corporate Law, Master in Marketing, Master in Organization and Human Resources Management, Master in Supply Chain Management. Specialized Master Programs: Master in Agribusiness Management, Master in Energy Management, Master in Health Services Management, Master in Public Management, Master in Project Management, Master in Real Estate Management and Development. Research Master Programs: Master in Research in Administrative Sciences. ** We provide courses in the following areas: Management; Accounting, Finance and Economy; Marketing; Business Processes and Logistics and Information Technology. 5 Universidad ESAN Overview of Peru Peru is located in the central part of the western coast of South America. The main spoken language is Spanish. It is a magical spot which involves one of the richest biodiversities of earth, and it is a melting pot of different cultures. You will find magnificent testimonies to ancient cultures that date back to civilizations as old as Mesopotamia-Caral- with an unmistakable identity that created wonders such as the Royal Tombs of Sipan, the Nazca Lines, Chan Chan and Machu Picchu. Lima ©Talía Barreda ©Michael Tweddle You will also discover Peru from the sea by riding tall waves and looking for underwater life on the long stretches of natural beaches; climb high mountain ranges, explore deep caves, run the longest and biggest rivers on the continent; and there will be no lack of opportunities for the most demanding of palates to savour the variety and quality of Peruvian cuisine. In the last years, Peru has reached an outstanding economic growth, one of the highest in the whole Latin America. ECONOMIC DATA (US$ bn) 2012E 2013E GDP 198.1 214.5 GDP (% chg) 5.5 5.6 External Debt (% of GDP) 23.1 22.1 ©Pilar Olivares Source: INEI, BCP, Research Department-Scotiabank 6 Peru is, therefore, a destination with unique attractions that beckons you to come and share in its immense cultural and natural legacy. International Student Welcome Guide Study in Lima - Peru ©Rob Williams ©ESAN Spectacular natural beauty, unique culture and delicious food. Choose to study in Peru, which is one of the most fascinating, exciting and important countries in the western world. From the ancient Nazca Lines to the humid Amazon to the worldfamous Inca Trail and Machu Picchu. Peru offers the kind of experiences and excitement that only a handful of countries throughout the world can. ABOUT LIMA ©Walter Silvera ©Carlos Ibarra As for Lima, also known as “The City of the Kings, it provides its visitors with access to all kinds of facilities and plenty of attractions such as museums, archeological sites among others. Moreover, Lima is a city that lives and breathes by the sea, which is modern, entertaining and above all, gourmet. Its restaurants, both the traditional and those that serve fusion cuisine, transform a visit into a delight to the senses that ensure a pleasant and comfortable stay in the city. 7 Universidad ESAN Information prior to departure Pre-departure checklist Before your departure to Lima there are important things you need to consider. We have listed below some important information. Coming to Peru in 4 steps: 1. 5 months before your departure: Once you have been nominated by your home University and been accepted by ESAN University, upload your application documents on the system and then send them by post. 2. After you receive the Acceptance Letter: The Admission Office will require the copy of your round-trip ticket to process your “Official Visa” (“Visa Oficial de Intercambio”) two months prior to your departure. You will receive your official Visa at the Consulate in your country two weeks before coming to Lima. 3. One month before the beginning of classes: Be sure your passport is valid for at least six months to a year from the date you travel to Peru or you may not be admitted in the airport. 4. Finally, you can’t forget: Its mandatory to arrive to Lima two weeks before classes start for the orientation and Welcome activities. Things to consider Organize your Travel Arrangements: Official Visa, Air Tickets, Travel Insurance Obtain your International Health Insurance (mandatory) Organize your Accommodation for your whole stay or arrange temporary accommodation if necessary Make your budget and plan your living expenses. Make copies of all important documents as passport, Visa, etc 8 Check your Emails regularly especially one month earlier for Visa purposes. NEW PROCEDURE FOR VISA ISSUES Once the application has been accepted, ESAN will send the official Admission Letter to the student. However the students will get into the country just presenting their passport, they will enter the country with a Tourist Visa and they should request a maximum stay for 180 days. Otherwise they will receive the minimum 90 days and later they will need to apply for the extension of the “Visa temporal de Estudiante” here in Lima at least one month before of the expiration of the tourist visa. Students will start with the process of the “Visa temporal de Estudiante”, after they receive an Official Enrollment Letter issued by the Admission Office at ESAN University. This document must be officially recognized by the Ministry of Education or the ANR (Asamblea Nacional de Rectores) and consider the following visa requirements information: type of study, duration, hours and days of attendance. Also students need to consider these documents: a) to fill the application form F-007, b) to pay S/. 107.50 consular fee at the Banco de la Nación (US$ 39 approximately), c) a clear passport copy with at least 6 months of validation and d) to evidence economic solvency to cover their living expenses: f.e. present a commitment letter and/or a bank statement from their parents. All these documents must be given to the Superintendencia Nacional de Migraciones, which is located in Av. España 734, Breña – Lima. Students must make an appointment through the link “Citas en Línea” of the web page http://190.235.197.232/ citasmigraciones/PAGINA_MAESTRA/PRO_INICIO. aspx This process can take around 20 or 30 days. ©Gihan Tubbeh International Student Welcome Guide In order to avoid any inconvenient, we recommend take a look in advance to the Visa requirements issued by the Minister of Foreign Affairs: http:// www.migraciones.gob.pe/index.php/solicitudde-visas-temporales-2/ estimated budget per student that you should consider. Your health insurance US$160 to US$230 per month if living with a local family, Exchange students will be required an adequate health insurance and prior to starting classes must provide the host institution that their insurance will cover the costs of health care during the period of exchange. US$250 to US$400 if renting an apartment. Your accommodation ESAN University does not offer accommodation in campus but we offer a list of possible accommodations that the students can choose depending of their preferences either Students residences, apartments, or houses shared with Peruvian families. Most of them are close to the University and others in Miraflores or San Isidro, Surco neighborhoods located half an hour or an hour from ESAN. Please find further information in the following link: https://sites.google.com/a/ue.edu.pe/exchangeprograms/housing-information Depending on the type of facility chosen, it may vary from: Meals: daily costs are approximately at the university cafeteria: BreakfastUS$3.00 LunchUS$3.50 Snacks, sandwiches US$2.00 Exchange Rate aprox: 1 Euro = 3,76 Nuevos Soles / 1.00 US = 2.80 Nuevos Soles Other expenses Among these, laundry, newspapers, photocopying and other minor personal expenses should also be considered, amounting to approximately US$100 per month. Your budget University Student Card (includes access to library, labs…and accident insurance): US $80 √compulsory Exchange students coming to live in Lima should consider the following expenses. We give you an Total Expenses per month: US$ 800/ 1000 per month 9 Universidad ESAN Application Process Students need to be nominated first by their Home University. Then you need to send us the application documents by regular mail or courier. Application deadline First Semester: October 31st Second Semester: April 30th Required documents for admission Application form online A digital passport photo must be 35 by 45 mm ( width x height) in colour and in jpg format. 2 passport photos. A Spanish Certificate, Level minimum required: Intermediate or a Spanish Letter from a professor stating he has a good level (For Exchange Program) *A Spanish Certificate, level B2 for (Double Degree students) CV in English or Spanish Official Transcript of Records from all courses taken at Home University Recommendation Letter from the University A clear passport copy Learning Agreement. A letter in Spanish, introducing to himself/herself and explaining motivations to participate at ESAN University Exchange Program Copy of International Health Insurance mandatory Academic Calendar The academic calendar opens twice a year from March to July for the 1st semester, and from AugustDecember for the 2nd semester. A semester runs during 16 weeks (14 classes plus 2 weeks for mid term and final exams). First Semester: Mid-March to Mid-July Second Semester: Mid- August to Mid- December. 10 International Student Welcome Guide Information upon arrival in Lima - Peru Course Registration Welcome and Orientation Program Students will receive a welcome program which is mandatory. You will receive information about academic services, courses, security, virtual services, etc . Exchange students will also have a local partner (“Amigo Anfitrión”) that will help them get organized in Lima by giving them personal orientation on accommodations, public services, transport, meals and recreational activities among others. The local partner will support the exchange student before the beginning of the term and throughout the exchange period. The Host friends will contact you by email before the beginning of the semester. Grading System Students are permanently evaluated through their active involvement in class and conferences, quizzes, reports, written exams and other special assignments. Evaluation procedures and tools and their relative value are established by each professor at the beginning of each term and ©ESAN The registration of the courses will be one week prior to classes. The home institution need to approve the courses with the learning Agreement. Most of the courses are taught in Spanish, although there is a list of courses taught in English. Students can take courses at all programs within Universidad ESAN, but please also check with your home university if you are allowed to do so. Most courses require a specific academic background and restrictions may apply. Exchange students usually take 4 to 5 courses per semester for ESAN’s workload or depending on their home university requirements. detailed in the corresponding syllabus. In addition to academic performance, evaluation also takes into account the ethics and sense of responsibility students demonstrate in class. At the end of the period of study, UE provides the sending institution a report of the courses taken and grades achieved by each exchange student. Transfer of academic credits is determined by the home institution. Our grading scale goes from 1 to 20, where 11 is the minimum passing grade. Grade 20 17 - 19 15 - 16 14 13-12 11 01 - 10 Description Excellent Very Good Good Amply sufficient Sufficient Minimum passing Fail 11 Universidad ESAN Students services & facilities Computer center Library Access to VC Rooms Study Rooms Cafeterias The primary language of instruction is Spanish, although we offer the possibility for non-spanish speakers to take courses in English that are part of the curricula in the Bachelor Programs,for further details please go to: https://sites.google.com/a/ ue.edu.pe/exchange-programs ©ESAN Courses in Spanish and English Intranet Services: UE virtual All exchange students will be given a user and a password to access the UE virtual platform where they can check their courses and material uploaded by the teachers or any other announcement. They will also be given an UE email address on which they will regularly be contacted by administrative and academics. It is the student’s responsability to check their email account regularly. Should you have any problem, please contact: helpdesk@esan.edu.pe - or call (511) 3177200 extension 4000. ©ESAN The link is: http://uevirtual.ue.edu.pe/ Internationalization in-campus through International Academic cooperation and Courses using ICT tools The main purpose of this blended courses is to give the students opportunities for real interaction through live discussions by VC. The students work on international teams and assignments where they train in their intercultural competence skills that are demanded at the job market. Classes are organized each semester with partner universities located in North America, Europe and Asia. Visit the link of International Courses at: http://www.ue.edu.pe/videos-ingles 12 Information Services The Library and Information Center, ESAN/Cendoc, is one of the most complete in Latin America in the area of its specialization. It holds approximately fifty thousand volumes among books, documents, reference collections and other types of materials. In addition, it has more than 14,000 titles belonging to technical journals (online and printed versions) and records of journal articles in Spanish. ESAN/Cendoc offers its services to students in all programs and to the faculty and researchers. It also offers access to EBSCOhost and Infotrac databases, with a considerable volume of full text articles and reports. It also offers access to Internet and other national and international databases. International Student Welcome Guide ESAN/Cendoc fosters and maintains cooperative agreements with diverse institutions for the exchange of publications, donations, interlibrary loan and other specific content requests. In addition, it participates in international and national projects. At present it has exchange agreements with over forty libraries and information centers. Computing Center ESAN offers the media and facilities to connect with internal and external networks, including Internet, which facilitates communication with professors, students and worldwide information sources. In addition, there are two fully-equipped computing classrooms with multimedia system as well as wireless connection throughout the campus. Art and Culture Workshops The aim of these workshops is to contribute to the comprehensive education of students by stimulating their creativity and sensitivity. In these workshops, students explore their personal talents, skills and attitudes to gain greater selfconfidence. The art workshops are free and voluntary. At the end of each semester (in July and December), the Students’ Talent Show features the most talented workshops’ participants. These workshops include: visual arts, performing arts, singing, drama and music, and Peruvian and international dance. Extra-curricular activities Extracurricular Activities for Undergraduate Students ESAN is signatory of PRME, students engage in social responsibility initiatives supported by private companies, including entrepreneurship seminars; management seminars for entrepreneurs; and personalized student advice for entrepreneurs. The objectives of the social responsibility program are: (i) to help present and future entrepreneurs in resource poor urban areas to acquire basic management tools for successfully growing their business; (ii) to contribute to the professional training of students and citizens through direct knowledge and experience by addressing specific social problems affecting our community. Social responsibility health activities: students join health promotion and care campaigns associated with the World Day of Physical Activity, the World Non Smoking Day, the World Diabetes Day and the World Heart Day. Social Responsibility Activities at the Bachelor level Video link: http://www.youtube.com/watch?v=F9XnUokImf E&feature=youtu.be ©ESAN Social Responsibility Poetry and Arts Contests The Floral Games promote and encourage undergraduate students to participate in cultural and art activities mainly poetry, singing, storytelling, drawing, video making, poster painting and photography. Students prepare their work in consultation with teachers. Their work is then examined by a judging panel. Awards are given in each category with the best work published in May each year. Sports Sporting activities aim to motivate and encourage students to engage in a healthy lifestyle that contributes to balanced human development. These activities include: exercise programs (training for improved physical condition), sports training (indoor soccer, soccer, basketball, volleyball, track and field, rugby, table tennis, judo, paddle tennis, chess and swimming), and University Sports Tournaments. 13 Universidad ESAN Courses taught in EnglishBachelor programs Courses Previous Knowledge Contact Hours ESAN Area: Project and Supply Chain Management 14 Global Supply Chain Management (For Business students) Investigación de Operaciones 4 3 Project Management of Information Technology Planeación Estratégica, Formulación y Evaluación de Proyectos 4 4 Quality Control and Client Service Applied Statistics 4 4 Supply Chain Management (For Management & Engineering students) Investigación de Operaciones 4 3 Information Technologies Management Strategic Planning 5 4 International Student Welcome Guide Course Description This course explores the key issues associated with the design and management of Global Supply Chains (GSC). GSC are concerned with the efficient integration of Global suppliers, factories, warehouses and stores so that products are distributed to customers in the right quantity and at the right time. One of the primary objectives of SC management is to minimize the total supply chain cost subject to various service requirements. This course requires the student to assess the role of the organization in a Supply Chain and the evolution into a Global Supply Chain and how to allocate resources to optimize the organization’s role and performance in a Global Supply Chain. Topics include conducting an extensive review of the principles of Supply Chain, then evolving into the foundations of Global Supply Chain Management(GSCM), Optimization of the GSCM Efficiency and Global Supply Chain Redesign This course, Understanding IT Project Management, has got as a main goal that students be able to know the Project management and Project information technology development. As a result of this, students should conduct teamwork (students) in order to design, develop, document, and manage a real Project into Information Technology Area, applying the Knowledge, Tools and Techniques learned upon to PMBOK standard guide. This course familiarizes students with quality control techniques, quality assurance issues and quality management methods. This course covers the use of various methods and recent developments of quality control (such as QA/ QC, STQM, Six Sigma and DFSS) in detail. Quality in design and planning is stressed as equally important to quality in the completed project and quality in production of goods and services. This course covers theoretical and practical topics. It seeks to develop competencies in the analysis of key elements associated with the design and administration of supply chains, considering the efficient integration of suppliers, manufacturers, warehouses and distributors. The course focuses on the criteria and tools that can be utilized to reduce costs while analyzing the relationship between logistics and marketing, logistics and the supply chains, and the implementation of supply chain replenishment. It seeks to monitor the customer’s management and the creation of value, the integration of order processes with the logistic system of the company and inventory management, warehousing system, packing, outsourcing and multimodal services, global logistics; control of logistic processes and the impact of logistics on the company’s profitability. The course aims to present concepts, approaches, techniques and tools for developing an Information Technologies (IT) Strategic Plan, whose objectives are perfectly aligned with the strategic objectives of the organization. The course develops an analysis of the current state of business and IT management and evaluates the information architecture, IT strategy, technology architecture and applications that support the business in order to determine the gap between current and desired situation and what are the strategies to bridge the gap. 15 Universidad ESAN Courses Previous Knowledge Contact Hours ESAN Area: Organizational Behavior Human Behavior in Organizations Administración General 4 3 Human Behavior in OrganizationsONLINE Administración General 4 3 Leadership: Theories and Perspectives Teorias Psicodinámicas 4 3 Entrepreneurship Formulación y Evaluación de Proyectos 4 3 Management Information Systems for Finance Information Management Technology for Finance 4 4 Advanced Topics in Finance Financial Instruments 3 3 Entrepreneurship and Finance 16 International Student Welcome Guide Course Description This subject matter introduces the student to the theory and practice of organizational behavior, as a base to enhance productive individual and group performance in organizations. It focuses on important psychological topics such as: perception, motivation, personality, learning, group theory, conflict and leadership. It also covers administrative strategies like conflict resolution, stress management, decision making, effective power management, production of work teams, change facilitation and organizational development. This course is designed to provide a historical and fundamental overview of organizational behavior. It has also been designed to maximize learning by incorporating both theoretical and practical exercises for the student on a virtual environtment. Students should be able to understand micro individual behavior themes such as personality, attitudes, social perception and the motivation process, and the model of Experiential Learning and individual preferred learning styles developed by David Kolb and colleagues. ‘Leadership: Theories and Perspectives’ is the first elective course of the Leadership Concentration that develops understanding, application and development of this competence, as it is permanently required in professional performance. Specifically, it extends and deepens the study of the concept of leadership and directive styles from different theoretical perspectives, therefore explaining the emergence of abilities and conditions in which this influence process is exerted, particularly in organizations. The actual exercise of leadership is examined starting from its anthropological origins. The concepts of ethics and trust are examined as well. These and the previous elements will enable the student to analyze internationally well known leaders, from active, critical and constructive standpoints. The course involves theory and practice. Its main goal is to promote an entrepreneurial culture. It involves the identification, motivation, orientation and development of the individuals’ potential. Further, the course relate these individual capabilities with entrepreneurial competences and helps students to understand the needs from the environment, to generate business ideas, to identify business opportunities and to structure business plans that help students to create sustainable and competitive companies in both the national and international markets. In particular, the course aims to help the participants: first, to identify and evaluate business opportunities; second, to evolve from a business idea to a business concept and third, to establish the basis to exploit the “winning concept” that you, as an entrepreneur, have developed. This course describes concepts about information systems and decision-making improvements, the strategic role of information systems and its ethical and social impact. It also covers technical concepts and software used for information systems, data administration, telecommunication and networks. Information systems organizational designs and implementation is also described, as well as information control and security, and the criteria for the selection of a Management Information System (MIS). The course shows the student issues that contribute to their training, enabling them to develop skills for proper financial management. The course studies, risk management with application of Value at Risk (VaR). Valuation of companies. Social assessment of projects. Mergers and acquisitions. Derivatives. Ohlson model. Capital structure. Credit risk. Trusts. Project Finance. Structuring transactions to medium term. 17 Universidad ESAN Courses Previous Knowledge Contact Hours ESAN Area Marketing 18 E-Marketing Marketing de Servicios, Comunicaciones de Marketing 3 3 Global Marketing Posicionamiento y segmentación, Investigación de Mercados II 4 3 Business Intelligence and CRM Technologies Strategic Planning 3 3 Branding Marketing Comunications, Industrial Marketing 4 3 Product Design and Development Tecnología e Innovación 5 4 Principles of marketing Administración General 5 4 International Student Welcome Guide Course Description This course intends to develop the communication competences that are needed to take advantage of the information technology as strategic tool. It encloses enterprise communication and promotion processes thru the Internet, developing specific strategies according with the customer profile. It presents theories, points of view and applied methodologies. It analyzes internet marketing, online market research, email marketing, ebusiness, viral marketing. Search engine optimisation, search engine marketing. B2B, B2C. This course is theoretical and practical. It seeks at developing the necessary competences in order to take a global view of markets. It includes the design of marketing strategies in the environment of global markets with the tools and processes necessary for its implementation including international contracting, logistics and international financing. Analysis of the impact of macroeconomic and cultural variables in a global market environment, techniques for international market research and the estimation of demand. Export strategies and international market entry modes, analysis of marketing plans and strategies for the introduction of products and services internationally. This course is a theoretical and practical course and its main purpose is to develop the necessary competences to contend in the business world with the essential capacities to evaluate the information systems related to Business Intelligence (BI) in the enterprise, in order to have an efficient system of BI, using all the data available, transform it to information and knowledge and in this way take the best decisions for the enterprise.The course analyzes the all kinds of information, and the way by which it is received by the managers and executives, aggregating it in dashboards and scorecards. It is revised the definition of performance indicators, quality of data, advanced systems of report, multidimensional analysis, GIS, data mining, market segmentation, promotional efforts, and the ethical use of personal information and the associated risks Branding studies de science of brands in a business context in a market driven society. Reviews the best practices and theories of branding based on world experts. The course includes topics such as brand valuation, brand equity and brand identity. Brand Strategy is a central topic in this course, including: brand positioning, value proposition, brand architecture, brand portfolio and extensions. How to energize, differentiate and create value, in the brand process, relauching, repositioning and adding associations. The relationship between marketing strategies and branding is relevant to understand the impact on brand metrics. Additionally the course studies: naming, sponsoring, brand research, global branding, private brands, retail branding and brand as a country. This is a theoretical-practical course that will provide to the students the skills needed to implement and monitor product launch projects, aligning the development and design of new product concepts to the market and consumer needs. It examines the elements of the introduction of new products and product portfolio management, creation of customer value through innovations, product development process, concept & product testing, planning and monitoring of new products launching to the market. This is a theoretical-practical course that will provide students with a marketing basics conceptual framework of key marketing strategies and how to adapt them to different context. The course provides thorough understanding of the principles of marketing the includes environment market analyzes, marketing plan and market research basic concepts, segmentation and positioning strategies, marketing competitive strategies, marketing mix variables, promotion mix variables, customers services and new marketing trends. 19 Universidad ESAN Courses Previous Knowledge Contact Hours ESAN Area International Business and International Relations Global Environment For Business Management, Business English 4 3 Intercultural Management for International Business Management, International Trade 4 3 International Negotiation Derecho Comercial 5 4 Politics and International Relations Procesos económicos del Perú y América Latina 4 3 Essay and Paper Writing Metodos de Estudios e Investigación 4 2 Effective Communication & Interpersonal Skills Business English 4 3 Business English Skills 20 International Student Welcome Guide Course Description This course offers a very unique opportunity for the students to learn about other cultures in a face-to-face environment without having to leave their classroom. This class is designed to make the most of interactive technologies to give the students the opportunity to communicate with students in different countries live time. This way, students at each participating university can learn about a number of different cultures while simultaneously helping to teach about their own. The cultural exchange is based both on written communications between pairs of students (via ‘chatting’ and combined assignments) as well as through “web-streamed” face-to-face dialogue. This course provides direct, individual international experience for students to interact with foreign students located in the USA and Portugal. The topic in discussion covers the following themes: What is Intercultural management, why it is important, Culture and Stereotypes, Expatriates and Cultural shock, Leadership across cultures, Social Responsibility, Marketing Globally, Entry Strategies in international markets and Regional Integration, this concepts will be reviewed at the local class prior the links, and will be related with company cases in Peru in order to prepare for the video conferences and chat discussions . This course has the characteristics of a graduate seminar course; students will be asked to work in an international team. This course is theoretical and practical. It seeks at providing students with various types and negotiation techniques in order to conduct international negotiations in the most efficient way possible within difficult conditions due to the complexity of a globalized world. As such, they will learn about various strategies and tactics of negotiation, taking into account various contexts related to international business and various cultures through tailored made training techniques, case studies and negotiation simulations. This course presents students with the most salient issues in Global Politics. It offers an overview of the International Relations system and the basic configuration of the Middle East and Asia International Politics. It portrays the elements of economic growth in Latin America: poverty, population and potential. It takes students through poverty relief policies and ethnic conflicts in Africa, and explores regional approaches to the external relations of the European Union This course will examine the nature and structure of essays and research papers at an academic level. The student will be acquainted with the various types of essays: explanatory, problem-solution, comparison-contrast, and persuasive during the first part of the course. In the second half, they will be dealing with the overall organization of a research paper, its format, content and style developing a complete paper by the end of the term. The methodology for both essay and paper will be based on a mixture of product and process approaches to developing writing skills for academic and/or professional use. This course provides students with tools and techniques which will enable them to improve their communication and interpersonal skills in business situations which require confidentiality, flexibility or impact. Participants will develop comprehension and interaction skills, and will identify communication barriers as well as ways to influence and motivate others, which is essential in today’s competitive workplace. 21 Universidad ESAN Short Study Abroad programmes SHORT STUDY ABROAD PROGRAM ESAN University offers a 3 weeks program in Lima (starts in July) on the topic Business and Culture in Latin America, designed for undergraduate students who are interested in a special learning experience. This short study program offers students the chance to broaden their knowledge on business topics and to develop their cross-cultural skills, getting in contact with local students and to share classes and leisure activities in and outside of Lima. Classes are offered in Spanish as well as in English. Students also have the opportunity to visit some Peruvian companies. Economic Environment in Latin American Region. Spanish Language & Life in Peru. Peruvian History & Culture. International Marketing. Field Trips & Visits included: Visit to Nation Museum City Tour to Lima, Visit Water Fountains and other Attractions. Field Trip to ICA city: Winery and Vineyard company. Field Trip to PARACAS included: Tour to Ballesta’s Islands (Accommodation 1 night, Transportation & Breakfast). Courses offered: For further information visit: https://sites.google. com/a/ue.edu.pe/exchange-programs/shortstudy-abroad-program ©ESAN Intercultural Management and Doing Business in Latin America. © Daniel Silva 22 International Student Welcome Guide Certificate in business in emerging markets ©ESAN What is the cbem program? The CERTIFICATE IN BUSINESS IN EMERGING MARKETS (CBEM) is a program offered to international students interested in learning about the environment for doing business in an emerging country and it is focused in the Latin-American reality. The program will help the students to understand the differences in leadership, styles of managements, business opportunities, financial and risk, how to develop a project and contrast differences and strategies with a developed market. Designed entirely in English. To allow students to be in contact with Latin America business environment, which improve the vision to better manage the business in the region. A high quality study opportunity. Affordable Cost. It is designed for young professionals, Master students and/or undergraduate students who have completed the first three years of the Bachelor program. COURSE CONTENT How is cbem structured? Prof. Mariella Olivos, Ph.D. Student - Tilburg University, The Netherlands The CBEM program, taught entirely in English, is a part-time study program. It combines 17 weeks of studies (205 hours which are equivalent to 11 ESAN credits) with visits to different national companies of international prestige, and well-known foreign companies with headquarters in our country. The aim of these visits is that students know how these companies do business in an emerging market, which currently generate employment and represent new opportunities. Reasons to take the cbem program Specialization in emerging markets focused in Latin America. To increase employment opportunities through the acquisition of new skills. CROSS CULTURAL MANAGEMENT & LEADERSHIP IN LATIN AMERICA The seminar will provide students with a conceptual and practical knowledge of intercultural management to understand and to analyze the Latin American and Peruvian environment for doing Business and to discover manager’s leadership style in the region. Traditionally has been seen the Latin American region as an homogeneous one, not just in terms of the Spanish common language (and considering the particular communication patterns coming from the Spanish language) but on other common links that typically are sharing, as the colony heritage from Spain (and some western European customs), immigration, catholic religion and behavioral values, among others. Recently published papers and CBEM STRUCTURE CRASH COURSE IN SPANISH FOR BEGINNERS (1 week – 15 hours) CROSS CULTURAL MANAGEMENT & LEADERSHIP IN LATIN AMERICA (3 weeks – 16 hours) ECONOMIC INTEGRATION (3 weeks – 16 hours) ECONOMIC AND BUSINESS DEVELOPMENT IN PERU (3 weeks – 16 hours) DEALING WITH RISK IN FINANCIAL MARKETS IN LATIN AMERICA (3 we eks – 16 hours) ENTREPRENEURSHIP (16 weeks – 56 hours) DEVELOPMENT AND LAUNCHING OF NEW PRODUCTS (16 weeks – 70 hours) 23 Universidad ESAN ©ESAN This course is to introduce participants to a several important principles and ideas that enhance Financial Managers’ ability to make the right decisions on their day-to-day responsibilities. The course uses real cases and examples from several companies in Latin American. researches has been study in deep each country reality and has discovered how many stereotypes has been dominated the scenario, this issues will be analyzed in this seminar using some of the theoretical frameworks of culture. ECONOMIC INTEGRATION Prof. Elda Cantú, MA in Latin American and Caribbean Studies - New York University, USA The course will review the main concepts, theories and trends in global politics, economics and trends that shape emerging markets. Moreover, students will understand the challenges and opportunities that current international events in Latin American Region offers to transnational actors. ECONOMIC AND BUSINESS DEVELOPMENT IN PERU Prof. Eduardo Mantilla, MsSc in Economics - University of Illinois at Urbana Champaign, USA The course analyzes the Peruvian macroeconomic environment linked to economic growth as a basis for development and evolution of businesses in the last 20 years. It focuses into strategies that were the base to provide an appropriate climate for doing business in Peru. Also, main aspects of the free trade agreements will be reviewed. DEALING WITH RISK IN FINANCIAL MARKETS IN LATIN AMERICA Financial management is at the heart of all decision making, and skills in financial management will be necessary for all those in an executive position. It is a wide subject requiring knowledge of aspects of accounting, taxation, management, finance, capital management, investment appraisal, risk management, pricing, dividend policy, financial mathematics and strategic financial management. The course is targeted at those professionals who have taken over or acquired for a strategic planning position but who have no knowledge of all aspects of financial management. It provides a step-bystep guide beginning with the basic elements of financial management through to advanced strategic financial management. ENTREPRENEURSHIP Prof. Armando Borda, Ph.D. in International Business Florida Internacional University-FIU, USA. The course involves theory and practice. Its main goal is to promote an entrepreneurial culture. It involves the identification, motivation, orientation and development of the individuals’ potential. Further, the course relate these individual capabilities with entrepreneurial competences and helps students to understand the needs from the environment to generate business ideas, to identify business opportunities and to structure business plans that help students to create sustainable and competitive companies in both the national and international markets. The first part of this course concentrates on the strategic management of an organisation’s finances. It deals with the analysis of the risks corporations face by interacting through financial institutions and financial markets in emerging markets, focusing in Latin American Countries, as well as strategies that can be adopted for controlling and managing risks. 24 ©ESAN Prof. Edmundo Lizarzaburu, Ph.D. Student - Carlos III University, Spain International Student Welcome Guide This course is designed to help you understand the meaning of both entrepreneurship and entrepreneur, to help you decide if and when you want to follow an entrepreneurial path, and to give you some basic tools to pursue such a path successfully. Academic Calendar In particular, the course aims to help the participants: first, to identify and evaluate business opportunities; second, to evolve from a business idea to a business concept and third, to establish the basis to exploit the “winning concept” that you, as an entrepreneur, have developed. Scholarship Program DEVELOPMENT AND LAUNCHING OF NEW PRODUCTS Prof. Estuardo Lu, MBA - ESAN University, Peru The course theoretical - practical provides students the skills needed to be able to implement and monitor product launch projects, aligning product concepts to market needs and consumers. It examines the elements for the introduction of new products and product line management, creating customer value, product development process, concept & product testing, and monitoring of new Certification Students who successfully complete the program requirements will receive the Certificate in Business for Emerging Markets by ESAN University, which accredited you with an expertise in emerging markets studies. CALENDAR INFORMATION It opens twice a year and students can choose to study from beginning of March to mid-July or from beginning of August to mid-December. Some important dates in the CBEM Program during the semester: Each semester, the CBEM Scholarship are awarded for a full semester, which includes a 70% reduction in tuition fees. Thus, the program fee is US$ 2,500 dollars, providing the following benefits to students: a) Accident insurance; b) ESAN ID Card (Students can access to the library, computer labs and participate in extracurricular activities); and c) University Card (Students will gain the benefit of low-cost public transportation and access to certain public establishments at half price, ex: theaters, museums, libraries, etc. - issued by the Peruvian government). Requirements For Admission 1. 2. 3. 4. Fill the Application Form 02 passport-sized photo Transcript of Records (3 years studied) Proof of English Proficiency (no necessary for students coming from an English Program): TOEFL with minimum result of 95 points IBT, IELTS with minimum result of 6.5, BULATS with result of C1 5. A Clear passport copy 6. A letter, introducing to himself/herself and explaining motivations to participate at ESAN University CBEM program 7. Copy of international health insurance* mandatory. MARCH-JULY AUGUST-DECEMBER Application Deadline Beginning of February Beginning of June Welcome and orientation days Beginning of March (2 days) Beginning of August (2 days) Spanish Classes Beginning of March until midMarch (2 weeks) Beginning of August until midAugust (2 weeks) Beginning of Classes Mid-March Mid- August End of Classes Beginning of July Beginning of December Final Exams Mid-July Mid-December *Expected arrival date: Two weeks before the term begins. 25 Universidad ESAN Useful information Transportation around the city For transport around the city, you can use public transport, buses and minibuses called “combis”, or taxis. There are three types of taxis: black limousine services available at the airport and outside most hotels; radio taxi companies requested by phone, and standard yellow taxis registered with the Municipality. ©ESAN It is NOT advisable to use independent taxis as they offer no security. Something to bear in mind is that in Lima there are no taximeters and fares are settled before boarding the vehicle, except you take a hotel or radio taxi services. Lima has an extensive public transportation system covering different number of routes with various kinds of vehicles, ranging from large buses to the very popular and numerous small minivans called “combis.” In addition, there are plenty of taxis. ©ESAN ©ESAN ESAN is located in Monterrico, a residential area in eastern Lima, connected to the central districts by main avenues with several transportation options. 26 It is better recommended for going around the city to hire specialized taxi companies, with tour guides in your language, modern units and which make all the arrengements you need, as entrance fees or lunch. The taxi fares are depending on the distances. There is usually lighter traffic except during rush hours (7:30 to 8:30 a.m. and 6:00 to 7:00 p.m.). Aproximately fares from: The Airport Jorge Chavez International to Miraflores district (40-to 50 soles or $20 US dollars aprox. for two people), for 4 or more people a van (90 soles or $35 US dollars). From one district to another, Barranco to Miraflores (15 soles or $7 dollars) International Student Welcome Guide Currency and credit cards ©Walter Hupiu The currency used in Peru is the Nuevo Sol. Currently (April 2013), the exchange rate may vary from 2.70 to 2.50 soles to 1.00 US dollar. In Peru, US dollars are easiest to exchange, although Euros are also accepted in banks and exchange houses. Any other currency can be difficult to change outside of Lima. It is more convenient to have lower soles denominations bills because retailers may have limited change. Please note that old or torn dollar bills will not be accepted by taxi drivers, vendors, banks, exchange houses, etc. The Nuevo Sol (S/.) is divided into 100 cents. The currency includes 10, 20 and 50 cent coins and also 1, 2 and 5 sol coins. There are bills in the denomination of 10, 20, 50, 100 and 200 soles. At Universidad ESAN, we have an ATM that accepts all cards, Visa, MasterCard, American Express, etc. It is located in front of “Edificio T”. However, before entering a restaurant check which credit cards are accepted. CLIMATE Climate seasons in the Southern hemisphere (Peru) Summer: December 22nd. to March 21st. - 20 to 29°C Autumn: March 22nd. to June 21st - 22 to 17°C Winter: June 22nd. to September 22nd. -17 to 13°C Spring: September 23rd. to December 21st.-13 to 19°C Peru is located in the Equatorial area of South America, but its climate does not correspond to its geographical location for two fundamental factors: the Andean Mountain Range and the cold marine current of Humboldt, also called Peruvian current. The Peruvian current and the geographical relief of Peru condition the climate characteristics in three big areas (from west to east), the Coast, the Andean Region or Sierra, and the Amazon area or Jungle, each with its particular climate characteristics. The coast presents, in general, a tempered climate, warm in the north (Piura), a little colder towards the center and souther regions (Lima and Arequipa). Rains are almost nonexistent in Lima, with the exception of winter time when the so called garúa or chachani -a very delicate type of rain- appears. Humidity is high, reaching up to 99% during winter. This increases the sense of coldness. ELECTRICITY The electric system of Peru uses 220 volts and 60 cycles. Some four and five star hotels provide 110 volt sockets. It is therefore important to verify the voltage of hair dryer, razors, sound systems, laptop battery chargers, video camera recording, etc., before plugging them in. Should it be necessary, 110/220 transformers can be easily purchased. SHOPPING As a modern city, Lima features shopping centers in almost all its residential areas. They include large department stores like Ripley and Saga Fallabella, and boutiques of many kinds. Prices vary according to the brand and quality of the product. These shopping centers include cinemas, food courts, bookstores and drugstores. 27 Universidad ESAN Near Universidad ESAN, you may find: “Jockey Plaza” (15 minutes car ride). Address: Av. Javier Prado Este # 4200, with Av. Monterrico, Surco, Lima, Perú. ©Luis Gamero Centro Comercial Larcomar (25 minutes car ride) Here you will find a variety of restaurants, stores, food courts, discos, bars, movies, etc. (View to Pacific Ocean). Address: Avenida Malecón de la Reserva 610, Miraflores, Lima, Perú. Recommended supermarkets are: Supermarket Wong (located in many districts, https://www.wong.com.pe/pe/supermercado/ login.html Supermarket “Vivanda” (located in some districts, miraflores, san isidro, http://www.vivanda.com.pe/ Supermarket Plaza Vea, located in many districts, http://www.plazavea.com.pe/ FOOD & EATING OUT ©José Cáceres Peruvian Cuisine is one of the most diverse in the world. Lima was declared the “Gastronomic Capital of the Americas”. The mixing of cultures and the variety of climates determine the variety of local cuisine. Peru’s national drink is pisco sour, which consists of grape brandy, whipped egg whites, lemon, sugar, ice and a dash of cinnamon. In keeping with its name it is quite sour! ©Gihan Tubbeh Suggested beers include Cusqueña, Pilsen and Cristal. Other traditional drinks are Chicha Morada (purple corn juice), Chica de Jora (corn beer), and Aguaje ( juice from Aguaje palm fruits). If you enjoy dining out and trying new foods, you are in for a real treat. Peru is known for having some of the best cuisine in South America. Delicious seafood, powerful spices and abundance of fresh produce (including 400 different types of potatoes) make this country a food connoisseur’s delight! To search for restaurants in Lima you may want to visit http://peru.com/estilo-de-vida/gastronomia ©Renzo Uccelli 28 TELEPHONE SERVICE There are several options available in Lima to make either local, national and international phone calls. Also cellular phones are extensively used. ©Gihan Tubbeh International Student Welcome Guide Buy a cell phone: average $30 (at CLARO company or Movistar) International and long distance national calls can be made from public pay phones or by phone cards of S/. 10, S/.20 soles, etc. which are sold in stands and supermarkets. To obtain telephone information, dial 103 (service is in Spanish). TOURIST INFO Tourist Information: http://www.turismoperu.info/0/modulos/DES/ DES_ListarDestinos.aspx?JER=2&PFL=0 Peru Travel: http://hiddentreasures.peru.travel/ New 7 wonders www.New7wonders.com ©Enrique Castro-Mendívil ©Heinz Plenge Pardo Peruvian Cuisine www.perumuchogusto.com 29 Universidad ESAN International Office Contacts For Undergraduate Programs: For Graduate Level : Mariella Olivos, Professor Associate Director of Undergraduate Programs International Cooperation molivos@esan.edu.pe Ms. Roxana Fiorela Gil E-mail: rgil@esan.edu.pe Phone: 317-7200 - Extension 4694 Ms. Carolyn Sillan (Int’ / MBA) E-mail: csillau@esan.edu.pe Phone: 317-7200 - Extension 4716 Ms. Sonia Ponte, Incoming Students Coordinator E-mail: sponte@esan.edu.pe Phone: 317-7200 - Extension 4159 Ms. Mylene Sandoval, Outgoing Students Coordinator E-mail: msandovall@esan.edu.pe Phone: 317-7200 - Extension 4748 Ms. Desiree Jimenez, CBEM program Email: djimenez@esan.edu.pe Phone: 317-7200-Extension 4749 ©ESAN Mylene Sandoval, Sonia Ponte, Desiree Jimenez and Mariella Olivos; International Student’s Office. 30 © Daniel Silva Cover photo, Fortress of Sacsayhuaman: © César Vallejos Back cover photo, Musicians Sicuri: © Gihan Tubbehv