UNIVERSITI
SAINS
MALAYSIA
Pejabat
Pendaftar
Office of
The Registrar
I Memorandum
Kepada:
Semua Dekan/Pengarah/Penyelaras/Ketua
Jabatan
Semua Pegawai Pentadbiran
Pusat Pengajian/Pusat/lnstitut/Jabatan
Kampus Induk/Kampus Kejuruteraan/Kampus Kesihatan
Assalamu' alaikum Wrt. Wbt'/Salam Sejahtera,
y. Bhg. Dato'/Datin/Tuan/Puan,
Bangunan Canselori
11800USM
Pulau Pinang
Malaysia
Tel: 04-6533888
www.usm.my
Tarikh: 7 Januari 2011
KEBENARAN UNTUK MENGEDARKAN BORANG SOAl SEUDIK
Dengan segala hormatnya saya merujuk kepada perkara di atas.
2.
Untuk makluman Y. Bhg. Dato'/Datin/tuan/puan,
En. Abdul Shukor bin Shamsudin, Penolong
Pendaftar Kanan, Jabatan Pendaftar, Universiti Utara Malaysia (UUM), yang juga merupakan pelajar Ijazah
Tinggi dalam bidang Pentadbiran Perniagaan di UUM, sedang dalam usaha menyiapkan penyelidikan beliau
bertajuk 'Emotional intelligence and leadership practices among middle level administrators'. Sehubungan
itu, pihak Universiti telah bersetuju untuk membenarkan borang soal selidik beliau diedarkan kepada para
pegawai kumpulan pengurusan dan profesional yang terdiri daripada semua skim perkhidmatan (bukan
akademik Gred 41 hingga 54) di USM.
3.
Bersama-sama ini disertakan surat rasmi dan borang tersebut untuk perhatian dan tindakan Y. Bhg.
Dato' /Datin/tuan/puan.
Borang yang telah lengkap diisi hendaklah dikembalikan kepada beliau melalui
emel di alamat shukor@uum.edu.my atau melalui pos ke ala mat di bawah selewat-Iewatnya
pada 24
Januari 2011.
Encik Abdul Shukor bin Shamsudin
d/a Jabatan Pendaftar
Universiti Utara Malaysia
06010 UUM Sintok
Kedah Darul Aman
Tel: +6019-4516947
4.
Dengan ini, kerjasama y. Bhg. Dato'/Datin/tuan/puan
untuk mengedarkan borang soal selidik
tersebut kepada pegawat ~pentadbiran di PTJ masing-masing amatlah saya harapkan dan saya dahului
dengan ucapan terima kasih.
Sekian. Wassalamu'alaikum/Salam
Hormat.
'Memastika« Kelestarian Hari Esok'
lB/Isi-
UUM -SurQt Kebenaran SoalSelidik
1
Abdul Shukor B Shamsudin
<shukor@uum.edu.my>
12/26/201004:03
PM
To
"azman@notes.usm.my" <azman@notes.usm.my>
cc "whalimah@notes.usm.my" <whalimah@notes.usm.my>
bcc
Subject
Permohonan Untuk Mengutip Data
2 attachments
Akuan.pdf
Akuan2.pdf
Tuan Haji Azman Abdullah
Pendaftar
Universiti Sains Malaysia
Saya, Abdul Shukor bin Shamsudin, calon ijazah lanjutan dari Universiti Utara
Malaysia, dengan hormatnya memaklumkan bahawa saya sedang menyediakan
dissertasi bertajuk Emotional intelli en e and leadership practices among
middle level adminis rators dengan tumpuan kepa a pegawal
umpu an pengurusan
dan professional
(bukan akademik gred 41 hingga 54) yang sedang berkhidmat di
IPTA di Malaysia. Salinan surat akuan dikembarkan.
Sehubungan dengan itu, saya ingin memmohon kebenaran dan kelulusan pihak tuan
untuk menjalankan kutipan data/mengedarkan
borang soal selidik pada tarikh
yang akan dinyatakan kemudian kepada pegawai-pegawai
di kampus tuan.
Sekian, jasabaik
didahului dengan
dan bantuan pihak tuan dalam hal ini amatlah
ucapan terima kasih.
dihargai
dan
Yang benar
Abdul
Tel:
Shukor bin Shamsudin
019-4516947
(NM 91594)
Disclaimer:
This e-mail (including any attachments) may contain confidential information.
If you are not the intended recipient, you are hereby notified that any
review, distribution, printing, copying or use of this e-mail is strictly
prohibited. If you "have received this e-mail in error, please notify the
sender or Universiti Utara Malaysia (UUM) immediately and delete the original
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for the same. All liability arising from or in connection with
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permitted by law.
UNlVERSITI UTARA MALAYSIA
06010 UUM Sint~
Kedah Darul AmaD, Malaysia. Tel: 604 - 928 4000
UUM eouege of Business
"KEDAH SEJAHTERA"
- UUMICOBlA-3
(91594)
July 12, 2010
- TO WHOM IT MAY CONCERN
_Dear Sir/Madam.
- CERTIFICATION
OF STUDY
This is to certify that Abdul Shukor B. Shamsudln
and the following details apply:
Matric No.
NRlCIPasspOrt No,
Programme
College
Admission Session
Programme Structure
Mode of Study
Duration of Study
Language of Study
is currently studying in Universiti Utara Malaysia
91594
660731-2-5329
Doctor of Business Administration
UUM CoUege of Business
A07~ Dee 2007/2008
Couraework & Disertatlon
Full Time
4 - 10 SemesterS
English
Thank you.
"ILMU BUDI BAKTI"
7f-
Yours faithfully.
ROSLEE BIN MARDAN
Assistant Registrar
College of .Business
C.C
File
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"KEDAH SEJAHTERA"
UUM/COB/A-3
(91594)
'.,-;! .•,••...
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13 December 2010
'/'
TO WHOM IT MAY CONCERN
Dear Sir/Madam
'!
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."
DATA COLLECTION
COURSE
COURSE CODE
LECTURER
Doctor of Business Administration
BDMZ8024
Assoc. Prof. Dr. Hj. Hamzah B. Dato' Abdul Rahman
This is to certify that the following is a postgraduate student from the College of Business,
Universiti Utara Malaysia. He is pursuing the above mentioned course which requires him to
undertake an academic study at any organization. The details are as follows:
Abdul Shukor B. Shamsudin
.tRICNO.
91594
In this regard, I hope that you could kindly provide assistance and cooperation for him to
successfully complete the assignment given. All the information gathered will be strictly used for
academic purposes only,
,
Your cooperation and assistance is very much appreciated.
',:'",,-,,",
. : .
~.:~.~.,..(:-
Thank you.
"ILMU BUDI BAKTI"
Yours faithfully.
ROSLEE BIN 'MARDAN
Assistant Registrar
College of Business
,':
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Student's File (91594)
M~~C:
Status
Institution
Abdul Shukor bin Shamsudin
d/a Jabatan Pendaftar
Universiti Utara Malaysia
06010 UUM Sintok
Kedah Darul Aman
5 January 2011
Tel:
019-4516947
Fax: 04-9285767
Email: shukorremum.edu.mv
Dear respondent
T am a graduate candidate working on my doctoral degree in Business Administration
at
Universiti Utara Malaysia, Kedah. The title of my research is Emotional intelligence and
leadership practices among middle level administrators. This study focuses 011 the
relationship between emotional intelligence and leadership practices among middle level
administrators in public universities.
This letter is being sent, with permission from the management, to invite you to take part
in my research. Your participation is totally voluntary and will require approximately 15
- 20 minutes of your time. I can assure that all the data will be treated strictly
confidential.
I would be most grateful if you could complete and submit the questionnaire before 24
January 2011. Please feel free to contact me at the above number or email address if
you have any questions concerning this study. Thank you in advance for; your
cooperation.
Yours sincerely,
~ii::t/
--------~-~-------------
,,
..
QUESTIONNAIRE
This survey is to examine emotional intelligence, Islamic work ethics and leadership practices.
Instructions are given at the beginning of each section. Please read carefully and there are no trick
questions. All responses will be kept fully confidential. Please answer all questions as honestly and
frankly as possible. Participation is strictly voluntary and no compensation is promised.
Thank you for your kind cooperation.
Abdul Shukor bin Shamsudin (NM 91594)
College of Business
Universiti Utara Malaysia
Tel.
019-4516947
Email. shu kor~({uumedu .mv
SECTION A
EMOTIONAL INTELLIGENCE
(SSEIT)
Each of the following items asks you about your emotions or reactions associated 'with emotions. After
deciding whether a statement is generally true for you, use the 5-point scale to respond to the statement.
Please give the response that best describes you.
Please circle your response on the scale 1 to 5.
I
"
2
Strongly disagree
Somewhat
disagree
.)
Neither agree nor
disagree
5
4
Strongly agree
Somewhat agree
..
l.
I know when to speak about my personal
problems to others.
2
.)
"
4
5
2.
When I am faced with obstacles, I remember
times I faced similar obstacles and overcame
them.
2
.)
"
4
5
.).
"
I expect that I will do well on most things I try.
2
.)
"
4
5
4.
Other people find it easy to confide in me.
2
.)
"
4
5
5.
I find it hard to understand the non-verbal
messages of other people.
2
.)
"
4
5
..
"
...,
6.
Some of the major events of my life have led
me to re-evaluate what is important and not
important.
2
7.
When my mood changes,
possib ilities.
8.
Emotions are one of the things that make
my life worth living.
9.
I am aware of my emotions
them.
10.
I expect good things to happen.
11.
I like to share my emotions
12.
When I experience a positive
I know how to make it last.
13.
I arrange events others enjoy.
14.
I seek out activities
15.
I am aw-are of the non-verbal
I send to others.
16.
I present myself in a way that makes a good
impression on others.
2
17.
When I am in a positive mood, solving
problems is easy for me.
2
.)
18.
By looking at their facial expressions,
I recognize the emotions people are
expenencmg.
2
.)
19.
I know why my emotions
I see new
1
as I experience
.)
4
5
2
3
4
5
2
.)
4
5
4
5
4
5
4
5
.)
4
5
3
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
4
5
2
1
2
with others.
2
emotion,
2
1
that make me happy.
2
messages
change.
2
2
1
2
...,
...,
.)
...,
.)
...,
.)
...,
...,
.)
...,
.)
...,
.)
...,
...,
...,
.)
~-,
20.
When I am in a positive mood, I am able
to come up with new ideas.
2
21.
I have control over my emotions.
2
22.
I easily recognize
experience them.
23.
I motivate myself by imagining
outcome to tasks I take on.
24.
I compliment others when they have done
something well.
my emotions
as I
2
a good
2
1
2
...,
.)
...,
.)
...,
.)
...,
.)
...,
.)
2
2
3
4
5
2
.)
"
4
5
2
.)
"
4
5
2
.)
"
4
5
1
2
3
4
5
Thelp other people feel better when they
are down.
1
2
.)
"
4
5
I use good moods to help myself keep trying
in the face of obstacles.
1
2
.)
"
4
5
25.
I am aware ofthe
people send.
non-verbal
messages
other
26.
When another person tells me about an
important event in his or her life, I almost
feel as though I experienced this event myself.
27.
When I feel a change in emotions,
to come up with new ideas.
I tend
28.
When I am faced with a challenge,
Because I believe I will fail.
I give up
29.
I know what other people are feeling just
by looking at them.
30
31.
1
I
!
j
32.
I can tell how people are feeling by listening
to the tone of their voice.
2
.)
"
4
5
33.
It is difficult for me to understand
feel the way they do.
2
.)
"
4
5
I
I
I
I
SECTION B
why people
ISLAMIC WORK ETHIC
Please circle your response
Strongly
"
2
1
disagree
on the scale 1 to 5.
4
.)
Somewhat
disagree
Neither agree nor
disagree
Somewhat
5
agree
Strongly
agree
2
3
4
5
2
3
4
5
2
.)
"
4
5
Justice and generosity in the workplace
are necessarv . conditions for societv's
welfare.
.
2
.)
"
4
5
Producing more than enough to meet one's
personal needs contributes to the prosperity
of society as a whole.
2
.)
"
4
5
34.
Laziness
35.
Dedication
36.
Good work benefits
others.
37.
38.
is a vice.
to work is a virtue.
both one's self and
.
.,
.)
"
39.
One should carry work out to the best of
one's abilitv.
1
2
40.
Work is not an end in itself but a means
to foster personal growth and social relations.
1
2
41.
Life has no meaning without work.
42.
More leisure time is good for society.
43.
Human relations in organizations should
be emphasized and encouraged.
44.
Work enables a person to control nature.
45.
Creative work is a source of happiness
and accomplishment.
2
46.
Any person who works is more likely to
get ahead in life.
2
47.
Work gives one the chance to be
independent.
48.
A successful person is the one who meets
deadlines at work.
49.
50.
2
..,
.)
..,.)
..,
.)
4
5
4
5
4
5
2
..,.)
4
5
2
..,.)
4
5
2
..,.)
4
5
4
5
..,.)
4
5
2
..,.)
4
5
2
3
4
5
One should constantly work hard to meet
responsibilities.
2
..,.)
4
5
The value of work is derived from the
accompanying intention rather than its
results.
2
4
5
SECTION C
1
1
1
..,
.)
..,
.)
LEADERSHIP PRACTICES
Please circle your response on the scale 1 to 5.
1
Rarely or
verv seldom
..,.)
2
Once in a while
Sometimes
51.
I seek out challenging opportunities that
test mv skills and abilities.
52
I stay up-to-date on the most recent
developments affecting our organization.
4
5
Very frequently or
almost always
Fairly often
1
2
..,.)
4
5
2
..,.)
4
5
4
,
,
,
<
53.
I challenge the way we do things at work.
54.
I look for innovative
improve
1
2
2
ways we can
what we do in this organization.
3
..,
;)
..,
4
5
4
5
1
2
;)
4
5
56.
do not go as expected.
I describe to others the kind of future
I would like for us to create together.
1
2
3
4
5
57.
I appeal to others to share my dream
1
2
4
5·
55.
I ask 'what can we leam?'
when things
..,
;)
of the future as their own.
..,
58.
I clearly communicate
a positive and
hopeful outlook for the future of our
organization.
1
2
;)
4
5
59.
I show others how their long-term
future
interests can be realized by enlisting in
a common VISIOn.
1
2
3
4
5
60.
I look ahead and forecast what I expect
1
2
;)
4
5
2
3
4
5
4
5·
4
5
..,
the future to be like.
61.
I involve others in planning
we will take.
62.
I treat others with dignity and respect.
2
63.
I give people a lot of discretion
2
;)
2
;)
4
5
2
3
4
5
2
3
4
5
2
3
4
5
2
3
4
5'
2
;)
4
5
the actions
to make
..,
;)
..,
their own decisions.
64.
I develop cooperative relationships
with the people I work with.
65.
I create an atmosphere
in the projects I lead.
66.
I am clearly about my own philosophy
of leadership.
67.
I make certain that projects I lead are
of mutual trust
broken down into manageable
68.
1
1
..,
steps.
I spend time and energy on making
1
certain that people adhere to the values
that have been agreed on.
69.
I let others know my beliefs on how
to best run the organization I lead.
..,
5
4
5
4
5
.J
4
5
2
3
4
5
I give the members of the team lots
of appreciation and support for their
contributions.
2
3
4
5
I find ways to celebrate
2
3
4
5
70.
I am consistent in practicing
values I espouse.
71
I take the time to celebrate
accomplishments
when project
milestones are reached.
2
72.
I make sure that people are recognized
for their contributions to the success
of our projects.
2
73.
I praise people for a job well done.
74.
75.
SECTION D
the
accomplishments.
DEMOGRAPHIC
Please specify' your answers
the questions
2
for questions
77.
How many years have you been working
78.
Please specify your job classification.
I
D
Permanent
D
Bachelor
..,
~
D
at the institution?
D
Temporary
Please specify the highest level of education
D
D
.J
no. 76 - 77 and check your answer in the blank for the rest of
Your institution
79.
..,
INFORMA nON
76.
D
3
Parttime
you have completed.
degree or equivalent
Master degree
Other (please specify)
.
_
6
80.
Please specify your monthly pay (inclusive fix allowances).
D
D
D
8l.
D
D
D
RM 5,001 to 6,000
D
30 - 35
RM 6,001 and above
less than 30
D
36 - 40
D
46 - 50
41- 45
51 and above
D
Male
Female
Please specify your marital status.
D
84.
RM 3,001 to 4,000
Please specify your gender.
C
83.
RM 4,001 to 5,000
D
Please specify your age.
D
82.
less than RM 3,000
Married
D
Single
D
Divorcee
Please specify your race/ethnicity.
D
..
Malay
'
.....•
D
Chinese
D
Indian
D
Other
Thank you for your valuable time.
7