S.No. ELP Company Area of Investigation Project Description Max.(100 words) 1. Customer Service Project: - How is it done? - What are the international standards? - Measures on how to monitor - Reevaluate existing practices via a checklist 1 Meat One Human Resource Restructuring, Strategic Analysis & Management, Marketing Strategy 2. HR Manuals Training modules - Customer Satisfaction - Selling 3. Marketing Strategy for Qurbani & Aqeeqa - Segmentation, Targeting & Positioning - Marketing timeline - Marketing ideas – Out Of Home - Marketing plan - Trade operations 2 Al-Shaheer Corporation 3 UBL Omni Strategic Analysis & To revamp the business model and Management, Marketing Strategy experience of Khaas Meat store. New ventures / Feasibility Studies, Marketing Strategy 4 UBL Marketing Strategy 5 Meat One Marketing Strategy Our project is based on the marketing strategy of UBL Omni. The objective of the project is to change the behavior of the students to pay through Omni instead of cash and they want to implement this model on IBA. For this we need to work on both the demand side and the supply side. Demand side is the students of IBA and supply side is the retailers of IBA. So we need to develop the marketing strategy to persuade students to open omni accounts as well as to bring retailers of iba on board to accept payments on digital mode instead of cash. The ELP project focuses on strengthening the UBL ADCs portfolio which could be both exciting and convenient to its customers. The suggested ADCs segments would be expected to launch in short to medium time period. Hence, it has been divided into following components: •Identification of new market opportunities - Investigative research on local and international ADCs market •SWOT & Competitor’s Analysis •Marketing Communication Plan The project is aimed at improving shopper retail experience and creating guidelines for current and future store layouts to improve effectiveness of product placements, in-store communication as well as store ambiance bringing an element of consistency across stores. Assigned Faculty Advisor 6 UBL Ameen 7 Amreli Steels Ltd We have have been given a task of writing and editing a book on Islamic Training material for banking. And to make presentations employees and training material from the book for UBL employees. Design a feasibility report on setting up an export-oriented fruit processing manufacturing plant in Pakistan. Inclusive in the project is detailed New ventures / assessment of fruit pulp applications, Feasibility Studies market, customers, competition, business economics, product characteristics, manufacturing process and risks. 8 Bank Alfalah Financial Management 9 Alternate Research Financial Analysis 10 Inbox Business Technologies 11 UBL Financial Management Internal Models Approach requires the bank to develop robust internal risk measurement methodologies. The project will require students to develop robust statistical models to effectively measure the market risk on Bank Alfalah’s on and off balance sheet exposures. This will involve detailed analysis of bank’s balance sheet to identify sources of bank’s market risk exposure, in order to develop an effective statistical methodology to measure and quantify the market risk faced by the bank. We are to prepare financial valuation models for three companies from the fertilizer sector of Pakistan. As per the requirement of our sponsor, we have been assigned three major players of this sector. These are ENGRO Fertilizer, Fauji Fertilizer Company Limited and Fauji Fertilizer bin Qasim Limited. Project: Establish a proper Project Cost Sheet which will decide whether or not to undertake a project, covering following aspects; 1. Expected Revenues 2. Cost of Goods Sold / Sales 3. Gross Profit 4. Financing Costs 5. Other Costs 6. Net Profit Strategic Analysis & Management, Marketing Strategy, Process reRolling out a new remittance product in engineering and Dubai and Bahrain (pilot project), from Change vendor management to marketing. Management Adnan Hussain 12 Shanzoo Technologies Inc. 13 READsylexics Trade Development 14 Authority of Pakistan (TDAP) 15 Avari Towers Ltd. 16 NOWPDP New ventures / Feasibility Studies Strategic Analysis & Management, Marketing Strategy, Resource Mobilization strategies, Financial Management Students will study and evaluate business model which is used by Indian companies such as Tata Consulting Services, Vipro, Hindustan Limited, Igate etc in terms of providing staff augmentation services, Off-shore , near shore and blended outsourcing services. The company intends to expand to offices outside Pakistan and students will be required to develop detailed business plan, feasibility, marketing strategy, guideline etc. Aman Ullah Saiyed Our project is based on doing a complete analysis of the financials of the institute to figure out why it is doing poorly in terms of profits. Project's other part is to create and implement a thorough marketing strategy and rebrand the institute. They want to enter and also be seen as an institute which wants to help with literacy and trainings in the mainstream. The project entails conducting a feasibility research on restructuring The Carpet Training Institute, Karachi. The institute was set up in 1992 in Management Control collaboration with Pakistan Carpet Systems, Strategic Manufacturers and Exporters Analysis & Association but has failed to continue to Management, operate since 2005. The project Marketing Strategy expects the students to identify problems faced by the institute, outline a budgeted plan for its revival and to devise strategies to ensure its self sustainability in subsequent years. The ELP at Avari requires us to study the two core functions at the firm: Performance and Compensation Structure. We are expected to review, Human Resource analyze, evaluate, and then suggest a Restructuring recommended Performance Appraisal form as well as a Compensation Package that is internally and externally aligned to the hotel industry NOWPDP is an organizational dedicated to advocating and advancing the rights of people with disabilities. The Rickshaw Project was initiated in 2012. It is a project initiated by NOWPDP. Our purpose is to build on the accomplishments of this project and Project Development increase its reach and sustainabilityand empowering via employment and demonstrative inclusion in action by creating highly visible, ‘’moving’’ platform for advocating issues regarding the rights of persons with disabilities Ashraf Jaliawala 17 Princely Jets Pvt. Ltd. 18 NOWPDP 19 PeaceNiche (NGO) New ventures / Feasibility Studies, Marketing Strategy Princely Jets (Pvt.) Ltd, a subsidiary of Akbar Group of Companies, is a Private Aircraft Charter Company that provides Jet and Helicopter services in Pakistan. Their products include Aircraft charter, Helicopter Charter, Air Ambulance Service and Firefighter Service. We propose to work around the following 3 objectives during our 4month Experiential Learning Program. 1. Educating the market 2. Finding new opportunities and refining existing ones for rotary and fixed wing equipment in different sectors 3. Partnerships for utilizing opportunities in new markets Heartwork is a project of Nowpdp that works in two key areas; skill development trainings of people with disabilities and sale of handmade products made by people with disabilities. The aim of the project is to develop skills of people with disabilities such as paper making, textile designing, screen printing, weaving and provide them avenues where they gain access to markets to sell their products New ventures / Feasibility Studies, Marketing Strategy, Resource Mobilization strategies, Financial Our involvement with Heartwork is across all levels, that includes trainings Management in schools, marketing and sale of Heartwork’s products, identification of new markets, establish alliances with media groups and textile houses, make a plan for in house vocational training institute, plan and execute a textile launch, measure impact of Heartwork and ensure it meets its sustainability aspect too. The project aims firstly to increase PeaceNiche's reach, via it's first project T2F, in order to develop new audience New ventures / Feasibility Studies, and increase awareness of it's work in Strategic Analysis & art and culture, science and technology and advocacy. Management, Marketing Strategy, Secondly, the aim is also to develop a sustainable business model in order to Financial allow PeaceNiche to survive as an Management, organization well into the future rather redesigning business processes than collapse after it's charismatic Founder leaves that position. To that and developing a sustainable business end students are following and working on a few of PeaceNiche's current model undertakings in order to analyse existing business processes and recommend changes/improvements. Dr. Framji Minwalla The project involves studying and expanding the business model for PPAF's Domestic Worker Capacity Building Program that deals with the training and placement of domestic workers. 20 Pakistan Poverty Alleviation Fund New ventures / Feasibility Studies A demand side need assessment will be conducted which will address the current bottlenecks in placing trainee domestic workers in relation to the available supply. The final report will consist of market demand forecasts, required skill levels and kinds for different categories of workers and a placement strategy to establish the program in the market. 21 Social Impact Lab-IBA CED 22 Express Media Group New ventures / Feasibility Studies, Management Control Systems, Resource Mobilization strategies Human Resource Restructuring 23 Foundation Securities Ltd Marketing Strategy To set up a Social Impact Lab at IBA. In the phase of setting it up, decide what its objectives are and how it would go about achieving them. Complete all initial paper work and get the operations started before the end of project. Express currently does not have a state of the art performance management system. The HR there is outdated. They have allocated us certain jobs in express TV and express newspaper for which we need to conduct a through job analysis and use the JD to map out competencies and performance standards which will then become a part of the appraisal. We also need to recommend a software that they can use to automate their system. This project involves creating a marketing and sales plan for FSL. Currently FSL is limited in this department and want us to develop marketing and sales plan. Their marketing and sales effort is ad hoc and inefficient. FSL’s product portfolio consists of online stock and commodity trading. But for this project only stock trading will be focused upon. FSL doesn’t have a proper and staffed marketing dept, and is not leveraging its competitive advantage i.e. the lowest commission rates in the industry. Beside this, this project also involves developing action plans so as to leverage FSL’s imminent takeover by Askari Bank. Dr. M. Azam Ali 24 Karam Ceramics 25 UBL 26 Trade Development Authority of Pakistan 27 Jubilee General Insurance 28 ARPATECH Pvt. Ltd. - Develop Mission/ Vision for the company - Market Research – Dealers Feedback Questionnaire Human Resource - Industry, Competition & Market Restructuring, - Industry Analysis – Porter’s five-force Strategic Analysis & model Management, - SWOT Analysis Marketing Strategy, - PLEST Analysis Supply Chain - Marketing Plan Management - Design a Slogan - Competitive Analysis - Business Strategy - Recommendations Marketing Strategy The Project is regarding conducting a research on Customer Satisfaction. We need to find out that whether UBL customers are being satisfied at each of our touch points or not and what to do in case of dissatisfaction and what are the areas of improvements? The task we have been provided is to revive the Pakistan Institute of Gems and Jewelry. This institute comes under New ventures / Feasibility Studies, TDAP and has been dysfunctional for Management Control 16 years. We are required to make a new management plan for the institute Systems, Human in which we have to mainly focus on the Resource training and development of human Restructuring, Strategic Analysis & resource of Gems and Jewelry sector of Pakistan. Management, Marketing Strategy, Furthermore, we have to develop a sustainable business model for the Financial institute so that the institute is able to Management, generate revenue for itself and be Process reindependent. Although, the control of engineering and the institute will remain in the hands of Change TDAP but due to shortage of funds in Management the Government sector it is very essential that the institute generates funds for itself. Conduct a feasibility study to set up New ventures / Feasibility Studies, idea incubators in various universities in Pakistan with a self sustaining revenue Financial model. Management New ventures / Feasibility Studies, Marketing Strategy General Tyre and Rubber 29 company Pakistan Marketing Strategy Limited Responsibilities include to lead a team of five in the planning, marketing and execution of a 'soon-to-be-launched' online shopping portal, based on an international business model. The project also entails checking the feasibility of such a portal based on the research conducted. Formulate a marketing strategy for General tyres to improve Brand perception in the replacement market for 14" and 15" passenger car tyre consumers. Dr. Shahid Mir 30 Reckitt Benkiser New ventures / Feasibility Studies Market research on the feasibility of introducing a hot wax variant for Veet in parlors. Research involves survey of parlors in Karachi pertaining to waxing solutions, plus detailed analysis of findings and final recommendation. Tata Best Foods, a subsidiary of Tata Group which owns Tata Textiles, export raw red meat to the Gulf and to other countries. They plant to enter the domestic market now. 31 Tata Best Foods Ltd. New ventures / Feasibility Studies, Marketing Strategy Apart from this, they believe the brand needs to be revamped as it will not make the desired impact on the local customers, who might associate it with Tata Group of India. Hence, our group will work on this project to suggest ideas in order to revamp Tata Best Foods as a brand, conduct market feasibility study and help them launch themselves in the domestic market. Restructuring of 2 main strategic areas of HR: 32 Reckitt Benckiser Human Resource Restructuring Employee engagement: Research on best practices across various top tier organizations in the FMCG and Pharmaceutical sectors of Pakistan. Collate this with current practices in RB Pakistan taking a deep dive into gaps existing and give recommendations in order to develop a roadmap for employee engagement strategies for 2015. Talent Management: Research on strategies across various top tier organizations in the FMCG and Pharmaceutical sectors of Pakistan and develop strategies for hi-pots and graduate recruits in RB Pakistan. Also benchmark RB Pakistan’s organizational structure against top tier organizations and submit recommendations. HBL has launched two youth product HBL iD(18-24) and HMC(under 18). These products aim to introduce banking to youth by giving them their own deposit account and associated instruments (example Chequebook, Debit Card) The project requires that a marketing strategy be defined for these two products wrt target market and competitive products. 33 HBL 34 Beach Luxury Hotel 35 SMEDA Marketing Strategy Supply Chain Management New ventures / Feasibility Studies •Customer Engagement oDetermine Target Market interests and habits oIdentify medium of communication oSuggest optimum media and strategy specific to the suggested media •Distribution engagement – all HBL products are marketed and sold through the branch network, under this head the following is required oIdentify 3 innovative go-to-market techniques (for creating product sales) oDevelop 2 branch engagement strategies for boosting product sales through branch network The key deliverables that will be presented in our final report are given below: 1.Analysis of current procurement and purchase management systems. 2.Proposals to better streamline purchase and procurement methods in a cost effective manner. 3.Suggestions on management of relationship with vendors based on the timing and accuracy of delivery and the terms agreed upon with different vendors. 4.Propositions to manage inventory control systems taking into account the seasonality in the hospitality industry. 5.Useful ideas adopted through industry comparison. The project includes conducting in depth research of three businesses: packing and moving services, pick and drop services and photovoltaic systems. On the basis of the research, the objective is to prepare a pre feasibility report on the above mentioned three projects. It will include the financial feasibility of the above businesses, critical factors involved, geographic market to be covered etc. Ejaz Ahmed Mian Shell Pakistan Limited 36 (Shell Tameer) 37 Intergrated Dynamics New ventures / Feasibility Studies New ventures / Feasibility Studies, Marketing Strategy 38 Cyan Capital Research on precedent transactions 39 Continental Biscuits ltd. New ventures / Feasibility Studies, Marketing Strategy, Social Media Campaign and Trade marketing Prepare a feasibility study of introducing adult literacy as part of the Tameer offering as well as standalone program for Shell Contract staff including haulier, forecourt staff and others like lubricant customers in far flung areas. While drones are unlikely to become a part of our daily lives in the immediate future, they will soon begin taking on much larger roles for businesses. It is estimated that 12% of an estimated $98 billion in cumulative global spending on aerial drones over the next decade will be for commercial purposes (Business Insider). Integrated Dynamics wants to tap onto this market potential for quadcopters and make the best use of their state of art technology while facilitating activities for various businesses. The Investment Team at Cyan is currently working on the telecom sector and infrastructure sharing business in particular for its portfolio company, Towershare (TS). TS started its operations in Pakistan and is currently in the growth phase whereby it will be expanding its telecom tower portfolio through construction contracts and tower acquisitions. Hence, in the next 12 months, TS will be evaluating and executing tower deals and Cyan will be closely involved in all the transactions through different stages. Therefore, Cyan requires research on precedent transactions to understand the dynamics of tower deals and gain valuable insights. Project 1: CBL wants to explore in other categories of with respect to the food category. We are required to carry out a feasibility study with regard to the new category. Project 2: The objective is to reintroduce the concept of game shows which are fading for the Prince biscuits target market. As part of our research we shall be looking into the prospective branded content formats. Project 3: Interaction with the agency to see ensure there is an increase in brand presence of TUC with its World Cup digital campaign. Also do retail visits to ensure clutter breaking positioning for TUC. Eram Abbasi 40 Avari Towers, Karachi 41 EFU General Insurance Ltd Marketing Strategy Marketing Strategy The purpose of this final semester ELP project for Avari Hotel is to identify the brand positioning of Avari Hotel, Karachi (Restaurants/Food and Beverages) in the leisure market and the Y- Generation. The project’s focus would also work upon increasing the footfall in Avari Hotel, Karachi in general and its restaurants in specific. Consumer research shall also be gathered for gaining valuable insights with regards to the brand and its current positioning in the mind of the consumer. Furthermore, a literature review shall be done as well in order to gather valuable secondary data in this area of research. The Project is about to develop develop the sales and Brand strategy for EFU Auto Insurance. It is divided into three parts. 1) Dealer Research: This includes an investigation into the behavior of both 3 S and Non 3 S Dealers. 2) Consumer Research: This includes an investigation into the behavior of Consumers to gauge the motivations that impact the consumers to move towards Car insurance and what is EFU positioning in the minds of the consumers. 3) The third stage is to design brand strategy for EFU insurance and also come up with a Sales Strategy. between group members and UBLOmni team. It includes the evaluation of the newly launched indirect distribution model entities spread across Karachi. Each student in the group is assigned one such entity closest to their area of residence. They will share their evaluation done on the back of field visits and data analysis (to be provided by Omni) and PIP=performance improvement plan with sales team as well. 42 UBL Strategic Analysis & Management, Process reengineering and Change Management The key concepts to be covered will include as follows; · The art and science of territory management o Business planning o Resource deployment o Training and development o Customer satisfaction(retailer) · KPI definition and measurement · Business development · Salesforce management. Mushko is facing a serious problem in work process management due to lack of manuals and SOPs. In order to operate efficiently and smoothly, they want a third party to develop the internal Management Control controls for their procedures, before Systems, Strategic that they want to improve on their Analysis & current methods of working. With Mushko Electronics (Pvt.) Management, mutual understanding, it was decided to 43 Limited Process redivide the project into three phases - (1) engineering and Mapping the current procedures (2) Change Identifying loopholes in current Management procedures; and (3) suggesting SOPs with improved internal controls to increase the efficiency in operations. The project calls for interaction with all departments of the company. Hence, the work has been divided accordingly amongst the team members. We are required to observe, analyze and improve the back as well as front end processes of the Hotel’s five restaurants. The aim is to increase the Supply Chain efficiency of service in all of the 44 Avari Towers Karachi Management restaurants and therefore drive higher customer satisfaction. A deep understanding of the entire supply chain of the restaurants is needed. Farah Naz Baig 45 Engro Foods Limited 46 Engro Fertilizers 47 Dubai Islamic Bank Pakistan Ltd. The project attempts to address the gaps analyzed in the Departments of 'Sales Collection' and 'Accounts Payables'. For this purpose, SOPs for each process in the departments are Management Control being designed. Also value stream Systems, Process remaps for each process will be made to engineering and identify gaps and give Change recommendations to restructure Management processes wherever required. The project also involves aligning JDs with SOPs in order to make it clearer as to who is accountable for which decision. strategies in order to offer recommendations and suggestions towards effective and sustainable procurement to Engro Fertilizers. This includes: Supply Chain Management 1.Creating awareness of environmental impact for Engro Fertilizer 2.Developing guidelines for green procurement for Engro Fertilizer 3.Rethinking material requirements, consumption and procurement methods for Engro Fertilizer 4.Formulation of a technique to reduce the use of hazardous materials; improving energy efficiency of purchased materials for Engro Fertilizer 5.Coming up with ways to further reduce pollution and noise levels and using recycled materials, and recycling waste for Engro 6.Branding Engro Fertilizer as a Green Purchaser 7.Educate all employees on the requirements of “green” procurement programs, their roles and responsibilities relevant to these programs and the opportunities to purchase green products and services 8.Increase purchases of green products and services consistent with The main objectives are: 1)Reassess the DIB Brand Persona through Customer Survey, focus groups and Marketing Research. 2)Study the strategic shift in the New ventures / Business expansion from small bank Feasibility Studies, with a few but large ticket size clients to Strategic Analysis & a growing larger bank with higher Management, volume but smaller ticket size clients. Marketing Strategy, 3)The assessment of successful Research, Market delivery in the Bank’s promise of World Strategy and Brand Class Banking – The Islamic Way Persona through a bigger geographic distribution network but smaller size branches and booths) 4)Viability in mass market products against niche products and the cost to income benefit Khusrow M. Uzair 48 Tameer Micro Finance Bank Ltd. 49 Coca Cola Beverages Pakistan Ltd 50 Engro Fertilizers 51 Engro Fertilizers 52 Al-Rahim Textile The initial phase of the project involves in depth research about the organization, it’s operations, risk management (an extremely crucial part of any financial institution) and New ventures / Feasibility Studies, culminates in the development of a Management Control strategy for microfinance interventions Systems, Strategic for provision of energy solutions/ products as well as in Education and Analysis & strategy development for both , for the Management, bottom-of-the-pyramid consumers. It Resource will also include a detailed analysis of Mobilization the legal and regulatory environment strategies governing the energy sector with particular emphasis on existing framework (if available) or regulatory gaps for micro energy solutions and market strategies and pilot plans. The project is designed around shopper behavior observation, deriving insights from the research carried in Modern Trade outlets and suggesting to Coca Cola what action plan they should and can follow in order to boost sales in Retail these retail outlets. The second phase of the project is to gauge the effectiveness of retail activation and lastly, we are to be engaged in the planning and execution of promotional campaign. Conduct a Critical analysis of EFERT cost structure, production and raw materials as compared to its local Strategic Analysis & competitors and international competitors Management Develop a benchmarking dashboard for future performance measurement in the fertilizer industry To conduct a critical analysis of Engro Fertilizer's cost structure, marketing reach and operations and to compare it Strategic Analysis & with both local and international players after which a practical benchmarking Management dashboard is to be created for use by the company for measurement of its performance. New ventures / Feasibility Studies, Strategic Analysis & Management, Marketing Strategy, Supply Chain Management, Study and Research: Strategies for Retail Layout Al-Rahim textile is launching its brand 'Kapray' which would encompass a number of consumer goods such as clothing and furniture, for which a market research needs to be carried out in identifying growth areas for the the venture. This would give further assistance in planning a marketing Strategy, brand build up, and supply chain management. M Kamil Shahbazker g collection of proper feedback from the customers as well as employees. The company needs to know the requirements of the customers so that they can become more market oriented and achieve customer satisfaction. They also need to know the employees’ view in this regard so that they can facilitate them with the proper channel linking them to the internal customers as well as external customers. 53 ICI Pakistan Ltd 54 APLL Pakistan Feasibility Report:The team has to first identify the major New ventures / and minor problems by conducting Feasibility Studies, meetings with the relevant personnel Management Control and customers. The research will help Systems in identifying the need of a CRM system for the company. A feasibility report of the CRM system will be prepared by the team comprising of the following main aspects: •The need for a CRM System •The components of a CRM system •Analysis of the feasibility for the system for each division and the support departments •Budgets and Long Term Returns on Investment (Financial feasibility) •Labor, overheads and material required for the implementation of the ) work load sharing and maximum utilization of current resources with highest attainable efficiency. The team will work to identify an improved working pattern with the support center GSC (Global Service Center) in China in addition to working on the billing pattern and rates communications with GSC. In short, the students will understand, Management Control evaluate, examine and audit the overall Systems, Strategic current process starting from booking Analysis & placement by customer, obtaining Management, shipping instructions, planning better Supply Chain equipment for shipment, billing, Management, processing, warehousing, trucking, Financial logistics, LEAN and other overall Management, management of the following key Process reaccount customers of APL. engineering and 1.Nike Change 2.Marks & Spencer Management The team will need to analyze the processes in finding the bottlenecks at different stages. The increasing volumes in coming months will help the team find potential optimization possibilities and recommendations. B) Settlement of ICO transaction accumulated balance of receivable and payable in the balance sheet of APL Logistics Pakistan CE L419, The ICO 55 mcb 56 PCI Group To establish a pilot Eco pay system in IBA using mcblite, and spread the awareness on mobile wallets Mohammad Kamran Mumtaz PCI Group has pioneered itself in flooring and carpeting industry. So far they are dealing in B2B market, our job New ventures / is to find out where the brand PCI Feasibility Studies, stands in the market then transform that Strategic Analysis & image to move into B2C market. Management, Marketing Strategy We have to make next five years plan for PCI's B2C segment which will cover all aspects of the journey. New ventures / Feasibility Studies, Marketing Strategy 57 Millward Brown Brand Positioning 58 Dawn News Marketing Strategy, Product Development 59 Pizza Hut (MCR Pvt Ltd.) Marketing Strategy Millward Brown is an international research and public relation agency. They just opened a office Pakistan , before this they had been operating in Pakistan through Dubai. Since Millward Brown has just moved into Pakistani markets , they want us to carry out a research through which we identify the preferences of the local clients. On the basis of our research we are required to identify the gap in the market on the basis of which we are going to propose a Brand Positioning for the company. Project undertaken pertained to DAWN News’ cricket world cup television game show of 75 episodes. •Responsible for planning and executing digital and print marketing strategies for the television show. •Assisted in devising show format and producing content for various televised segments. •Developed and maintained excelbased dashboards for episode-wise content delivery, selection of show segments, production schedule and supporting print and digital promotion collateral. •Mobilized resources and assisted in executing the shooting schedule to facilitate smooth operations of show production. •Maintained thorough liaison with the marketing, production, product development and creative departments to foster integration of activities across the value chain. Project entails to cover four major areas including market research, customer profiling, new product development and advertising in relation to its flagship brands Pizza Hut and Burger King. Firstly, the organization requires a fullfledged research on K-Electric’s satisfaction index upon which it determines the customer reaction and feedback with respect to the range of services it is providing. The main objective of this research is not only to spot the problem areas but also to understand the brand perception. Increase in validated database 60 K=Electric Marketing Strategy The objective is to increase the database through 8119 registration, the advantages of this service will be shared, which the students will then communicate at IBA to achieve an agreed upon number of validated registrations. Revamping the KE Bill There are two main questions that needs to be answered, i.e. 1) what are the top 5 things a consumer looks at in the KE bill and 2) What is missing/should also be included in our bill? The students are free to come up with further suggestions on content, layout etc. 61 J. Junaid Jamshed The project is divided into two major parts: to help improve the Customer Relationship Program for the company, Management Control and to provide a 360 degree feedback Systems, Marketing on the J. brand and provide recommendations to reposition the Strategy brand as desirable to the youth. The team will also help develop a marketing strategy aimed at capturing the younger segments of the market. Nida Aslam Khan