Symantec Email Security Service and Web Security Service:
Administration
Hands-On Labs: Navigating Symantec.cloud management
portal
COURSE DESCRIPTION
The Symantec Email Security Service and Web Security
Service: Administration course is designed to provide you
with the fundamental knowledge to configure and
administer the Symantec Email and Web cloud Security
Services. The hands-on labs include exercises for
configuring the features that form part of the services.
Additionally, you are introduced to the deployment
options. Note: This course is delivered on a Microsoft
Windows platform.
Delivery Method
Instructor led
Duration
Three days
Course Objectives
By the end of this course, you will be able to configure
and use Symantec Email Security Service and Web
Security Service.
Who Should Attend
This course is intended for anyone responsible for
configuring and troubleshooting Symantec Email and
Web Security Services.
Prerequisites
You must have a working knowledge of SMTP, ESMTP,
HTTP and HTTPS protocols, as well as a good
understanding of DNS. Lastly, networking and network
security concepts are beneficial.
Hands-On
This course includes practical exercises that enable you
to test your new skills and begin to transfer them into
your working environment.
COURSE OUTLINE
Symantec.cloud management portal
 Introduction to Symantec.cloud management portal
 Home Page: Dashboard
 Users and Groups
 Services
 Reports
 Tools
 Support
 Administration
Introduction to Email Security Service
 Overview of Email Security infrastructure
 Routing email traffic through Symantec’s cloud infrastructure
Hands-On Labs: Examine Email service settings at
management portal. Verify the DNS records for customer
domain. Run through simulation of outbound settings in
office365
Email Protect Service
 Detailed view of the multi-layered protection
 The Skeptic Factor
 Spam Manger
Hands-On Labs: Configure Anti-spam and Anti-virus setting at
the management portal. Using the Spam Manager
Email Image Control Service
 Overview of Image control service
Data Protection Services
 Introduction to Data Protection
 Working with custom and managed lists
 Configuration of managed lists
 Reporting (covering redaction/ user profiles etc)
Hands-On Labs: Creating managed and custom lists
Email Data Protection
 Management portal configuration for Email Data Protection
 Defining General Settings for Email
 Using a Policy Template to create Policy Based Encryption
template
 Creating and managing policies for Email
Hands-On Labs: Creating Email Data Protection Policy using
Template, managed list, custom regex list, and reporting
Email Encryption Services
 Overview of email encryption
 Boundary Encryption
 Policy-based Encryption (PBE)
Hands-On Labs: Students will receive two encrypted emails
and must follow steps to retrieve them
Email Troubleshooting
 Delivery Issues and connectivity issues
 Using the Track and Trace Tool
 Spam Analysis and Submission
 Troubleshooting Process
Hands-On Labs: Troubleshooting Email service related issues
E:CPJ20141030
Synchronization Tool
 Introduction to Synchronization Tool
 How Synchronization Tool works
 Downloading and installing Synchronization Tool
 Configuring Synchronization Tool to Synchronize email
addresses
 Configuring Synchronization Tool to Synchronize
Active Directory groups and users
 Understanding Synchronization Tool logs
 Understanding Synchronization Tool logs
Hands-On Labs: Installing and configuring
Synchronization Tool
 Creating and managing policies for Web
 Troubleshooting Web Data Protection
Hands-On Labs: Creating web Data Protection Policy using
Template, managed list, custom regex list, and reporting
Web Troubleshooting
 Connectivity issues
 URL filtering
 Virus scanning
 CSP authentication
Hands-On Labs: Troubleshooting Web service related issues
Introduction to Web Security Service
 Overview of Web Security.cloud Service
 How the .cloud Web Security service works
 Designing an installation of the Web Security Service
Hands-On Labs: Setting up the Web Security service
using manual Browser configuration
Implementing HTTPS inspection
 Managing HTTPS connections
 Enabling HTTPS scanning in the portal
 Creating an exception for HTTPS scanning
 Deploying HTTPS scanning in different browsers
Hands-On Labs: Enabling HTTPS inspection
User Level Granularity Control and Reporting
 Overview of User Level Granularity Control and
Reporting
 Standalone Client Site Proxy (CSP)
 Deploying the standalone CSP
 Configuring the client to use the CSP as the web proxy
server
 Configuring the browser setting
 Testing standalone CSP implementation
Hands-On Labs: Manual routing through the CSP
Roaming User support
 Roaming user support options
 Implementing Remote Connect option
 Hands-On Labs: Configure Remote Connect
 How SmartConnect works
 Implementing SmartConnect option
Hands-On Labs: Install, configure and troubleshoots
Smart Connect Agent
URL Filtering service
 Introduction to URL Filtering service
 Creating URL Filtering rule
Hands-On Labs: Create and test rules using URL
Filtering service
Web Data Protection
 Management portal configuration for Web Data
Protection
 Defining general settings for Web
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