ASSESSING THE CATALOGUING PRACTICES IN LIBRARIES OF PRIVATE COLLEGES IN SARAWAK BY: ZURAIDAH ABD MANAF FUZIAH MOHD NADZAR IMILIA IBRAHIM JULY 2009 2 COPYRIGHT @ UiTM UNIVERSITI TEKNOLOGI MARA Institut Penyelidikan, Pembangunan dan Pengkomersilan (IRDC) Institute of Research, Development and Commercialisation (IRDC) (Sebelum ini dikenali sebagai Biro Penyelidikan dan Pcrundingan) 40450 Shah Alam, Malaysia Website : h t t p / / : www.irdc.uitm.edu.my Tarikh Surat Kami 7 Mei 2008 600-IRDC/SSP.5/3/Rsp (37/2008) Pn. Zuraidah Abd. Manaf Ketua Projek Fakulti Pengurusan Maklumat Universiti Teknologi MARA (UiTM) 40450 SHAH ALAM Pn. Imilia Ibrahim Ahli Projek UiTM Cawangan Sarawak Kampus Samarahan Jalan Meranek 94300 Kota Samarahan SARAWAK Tuan/Puan, DAFTAR PROJEK PENYELIDIKAN : ASSESSING THE CATALOGUING AMONG PRIVATE COLLEGES IN SARAWAK PRACTICES Dengan segala hormatnya perkara di atas adalah dirujuk. Sukacita dimaklumkan bahawa pihak IRDC meluluskan permohonan tuan/puan untuk mendaftarkan projek penyelidikan tuan/puan bertajuk seperti di atas yang sedang dijalankan dengan menggunakan pembiayaan sendiri. Oleh itu, pihak kami berharap agar tuan/puan dapat menghantar dua (2) naskah laporan akhir mengikut format yang telah ditetapkan setelah menamatkan projek penyelidikan tersebut. Sekian, harap maklum. Terima kasih Yang benar, I ZAIN AHMED Canselor (Penyelidikan) 1. Dekan Fakulti Pengurusan Maklumat 2. Prof. Madya Dr Rodzyah Hj Mohd Yunus Ketua Penyelidikan (Sains Sosial & Pengurusan) la PENYELIDIKAN, PEMBANGUNAN DAN PENGKOMERSILAN LANDASAN KEWIBAWAAN DAN KECEMERLANGAN Telefon : olong Naib Canselor (Penyelidikan) ua Penyelidikan (Sains Sosial dan Pengurusan) ua Penyelidikan (Sains dan Teknologi) ua Perundingan (Kewangan) 03-5544 03-5544 03-5544 03-5544 2094/5 2097 2091 2753 Ketua INFOREC Ketua Perundingan Ketua Pengkomersilan Penolong Pendaftar 03-5544 03-5544 03-5544 03-5544 3097 2100 2750 2090 Pegawai Sains Pejabat A m Fax Unit Kewangan Zon 17 COPYRIGHT @ UiTM 03-5544 03-5544 03-5544 03-5544 2098 2093/2101/2057 2096/2767 3440 IA SURAT PENYERAHAN LAPORAN Tarikh No. Fail Projek : 1 Okt-2009 600-RMI/SSP/5/3/Rsp (37/2008) Penolong Naib Canselor (Penyelidikan) Institut Pengurusan Penyelidikan Universiti Teknologi MARA 40450 Shah Alam Ybhg. Prof. LAPORAN AKHIR PENYELIDIKAN "ASSESSING THE CATALOGUING PRACTICES IN LIBRARIES OF PRIVATE COLLEGES IN SARAWAK" Merujuk kepada perkara di atas, bersama-sama ini disertakan 3 (tiga) naskah Laporan Akhir Penyelidikan bertajuk "Assessing the Cataloguing Practices in Libraries of Private Colleges in Sarawak" Sekian, terima kasih. U ZU RAID AH ABD. MANAF Ketua Projek Penyelidikan 4 COPYRIGHT @ UiTM PROJECT TEAM MEMBERS DR ZURAIDAH ABD. MANAF Tandatangan PROF MADYA FUZIAH MOHD NADZAR Project Member IMILIA IBRAHIM Project Member u Tandatangan COPYRIGHT @ UiTM PENGHARGAAN Setinggi-tinggi penghargaan dan ribuan terima kasih diucapkan kepada semua pihak yang terlibat secara langsung dan tidak langsung bagi membolehkan penyelidikan ini disiapkan dengan sempurna. Diantaranya : Curtin University of Technology Swinburne University Institut Teknologi RIAM UCS UNITAR SEGI College COSMOPOINT Kolej Antarabangsa Sedaya Sarawak (UCSI) Institut Teknologi Kreatif Lim Kok Wing I CATS COPYRIGHT @ UiTM ISI KANDUNGAN 1.0 Introduction 1.1 1.2 1.3 1.4 1.5 Problem Statement Research Objectives Research Questions Definition of Terms Significant 2.0 Literature Review 3.0 Methodology 3.1 Scope 3.2 4.0 Analysis and Discussion Conclusion 7 COPYRIGHT @ UiTM ABSTRACT Twenty nine questions were posed to cataloguer respondents from ten middle size private college libraries in the Sarawak, Malaysia. The task was to assess their perception towards cataloguing practices, especially the level of importance given to cataloguing tools. Feedbacks from interviews and responses to questions raised, apparently signifies that the impact of ICT and Internet advancement facilitate progress in libraries. They were observed to likely react and operate in a more practical and diverse yet flexible approaches in organising and managing their information resources, compared to the conservative information organisation and management style. However, the paradigm shift does not at all alter the respondents' conformist manner towards standardisation and uniformity of cataloguing records. It was discovered that transformation of the catalogue record creation process occurs, but the mental emphasis of acknowledging compliance to the tools, rules and regulations still prevail. Evidently, the knowledge and training gained and received from the library school education mentally strengthens the respondents' perception towards the importance and significance of cataloguing tools. The study revealed there is no doubt to the minds of the respondents that fulfilling their users' information and knowledge needs equals quality catalogue records, which mean conforming to the cataloguing rules and regulations. It is proposed that this study be a longitudinal research, which is done over time with data collected from the same population with the intention of tracking their attitudes, viewpoints, and behaviours over a period of time. Keywords: Cataloguing, Catalogs, Cataloguing Tools, Cataloguing Process, Cataloguers, Catalog Quality 8 COPYRIGHT @ UiTM 1.0 INTRODUCTION The importance of human capital to the nation's economic growth has long been recognised. Unless Malaysia is capable of offering encouragement and incentives that is not available elsewhere, the labour forces of the country is unlikely to experience any significant brain-gain in the near future. Unquestionably, the most competent approach in increasing the human capital in the long-run would fundamentally be through domestically driven policies. Increasing the nation's proportion of tertiary education citizens is undoubtedly vital, and the motivation should be in increasing the enrolment for tertiary students grow in numbers. The immediate consequence of the enactment of the Private Higher Educational Institutions Act in 1996 is the rising number of private colleges in Malaysia. The number increased to more then 500 compared to only 20 of the public local universities. The increase of tertiary student enrolment from the private colleges complements the Government's aim. The local private colleges serve as a vital conduit for the transfer of knowledge and technology from some of the finest universities in the world. Subscribing to the stringent standards of their foreign partners in terms of curriculum, teaching methods and academic performance, these private colleges play a crucial role in enhancing the country's intellectual and professional horizons. Private education in the nation is seeing a paradigm shift, not only is tertiary education at private colleges being made accessible to as many students as possible, the Government is also according university status to colleges which qualify, enabling them to finally provide home-grown degree courses. While such encouragement to make the commitment to quality education remains, there is one concern - the 'expensive' programmes offered by the colleges due to the competitive nature of their commercially driven entity business. However, the expensive COPYRIGHT @ UiTM pricing is not about the cost alone, but also about the branding, as well as reputation of the college. In fact quality is the main significant factor that determines the cost of a course or programme offered by colleges. The deciding factor is the quality in execution of the curriculum, facilities and management of the various components of the organisation. In Malaysia, The Malaysian Qualifications Agency (MQA) is the Government agency responsible for formulating policies; setting, monitoring, reviewing and overseeing the standard and quality control of courses; and accrediting certificates, diplomas and degrees. Degree courses offered by a private higher education institution are required to attain MQA accreditation. Basically, the quality and affordable education of the many private colleges and universities in the country are subject to the accreditation and official approval of the MQA quality assurance assessment. MQA is entrusted to enforce the standardisation of the education provision by the local higher learning institutions to fair the international standards. MQA is also to ensure that all private colleges operate in line with the government quest to develop Malaysia as a regional centre of educational excellence. In addition to focussing on assurance of academic excellence, MQA also provide special endeavour and effort to certify superior services in terms of overall facilities provision, such as sufficient IT facilities, modern laboratories, sports facilities, accommodation, also other basic amenities, and most importantly, the assurance of the provision of a suitable, functional, 'state-of-the-art' library or resource centre. The demand and requirement for the provision of a proper and functional library for each college indicates the emphasis placed in satisfying and fulfilling the information and knowledge needs of the communities in the private colleges and universities. This is to support and encourage not only the process towards academic excellence, but also in COPYRIGHT @ UiTM the progress of enriching the study and teaching aspects of the institution. In realising this position, MQA adopted the recommendations on the Standard for Malaysian Private College Libraries and Standard for Malaysian University Libraries, proposed and provided by the University Libraries and National Library Conference (PERPUN) as the core guideline for the establishment of libraries in private colleges and universities. It is undeniably true that in higher learning institutions, the library operates as the backbone in support of the entire academic system. It delivers information resources to the academicians, researchers and students of the institution. Obviously a library catalogue that can be accessed through various mediums or formats is capable of revealing the knowledge secrets within a library holdings. This is an indispensable tool in the bibliographic organisation of the library. The usage and importance of effective catalogue (be it in traditional, or electronic, and even in digital forms) is imperative in conforming to the information and knowledge needs and requirements of their valuable patrons. And, it is also a known fact that the process of producing a 'quality' catalogue record is not 'cheap'. It requires a lot of financial and intellectual resources. 1.1 Problem Statement The cataloguing process is expensive and requires wealth of not only financial resources, but also time and intellectual inputs. However, it is really unfortunate when all the resources spent are wasted when a library item is failed to be located on the shelf or in the catalogue. In the academic library situation, credible and authoritative catalogue records are the lifeline of their services. Maintaining the accuracy and consistency of cataloguing records can only be attained through standardised cataloguing practices and processes. Getting hold of up-to-date and authorised bibliographic tools to ensure accurate and consistent catalogue records involved major convincing effort in justifying 11 COPYRIGHT @ UiTM the acquisition of the expensive tools. Beside that, the cataloguing process can be very human resource intensive. The process entails a personality with a certain level of skills and competency, especially in subject knowledge. The study attempted to uncover some of the 'mystic' and 'interest' involved in cataloguing practice decisions, with regards to maintaining good, reliable and up-to-date cataloguing tools. This, as well as to understand the way Malaysian medium size private colleges 'react' towards attaining standard and quality library catalogue records. 1.2 Research Objectives The study proposed to explore and assess the nature of the usage and the priority given to cataloguing tools in cataloguing practices by ten selected private college libraries in Malaysia. The main purposes of the study were: 1. To seek and explore the extent of the usage of cataloguing tools in cataloguing practices among the smaller private academic libraries in Sarawak 2. To identify to what level the librarians perceived cataloguing tools as an essential component and a requirement to provide better storage and retrieval services to their users; and, finally 3. To relate good library storage and retrieval services with excellent cataloguing process with the extensive usage of a complete range cataloguing tools 12 COPYRIGHT @ UiTM 1.3 Research Questions 1. What are the cataloguing practices applied by the private college libraries? 2. What type of cataloguing tools is available in the libraries and how current are the tools? 3. Do the catalogues prepared by the libraries adhere to the cataloguing standards? 4. What are the perceptions of the librarians towards the usage of cataloguing tools? 1.4 Definition of Terms Cataloguing tools denotes the authoritative rules, codes, guidelines that are acceptable and used by the communities of practice, and regarded as essential to attain accuracy and consistency in the creation of a catalogue record. Examples of such tools are AngloAmerican Cataloguing Rules, Library of Congress Subject Headings, Library of Congress Classification Schedule, Dewey Decimal Classification Scheme, Universal Decimal Classification Scheme, Sears List Subject Headings, etc. Quality catalogue represents the statement of free of error catalogue records especially in the determination of access points, subject headings and class numbers, and in full adherence to the cataloguing rules and standards. Private college libraries indicates libraries established by privately owned colleges, registered under the Private Higher Educational Institutions Act 1.5 Significant This study will contribute towards the dissemination of the new knowledge specifically towards improving the cataloguing practices and quality of catalog records among the private institution of higher learning (PIHL)in Sarawak. 13 COPYRIGHT @ UiTM 2.0 LITERATURE REVIEW Abrera & Shaw (1992) in their investigation on the frequency of use of the cataloguing rules provided that any resources can and most likely be catalogued with a set of pragmatically derived core rules. They recognised at least three major reasons why librarians should feel that the cataloguing code is essential. Firstly, viewing the issue from a managerial perspective, they argued that the code provides significant impact on how well and how expensive libraries provide access to resources. Derived from this perception, they stressed on the need to simplify cataloguing processes. It is critical for the survival of libraries to view the processes from a more cost-effective standpoint. Secondly, they stressed on the need to study and really understand the cataloguing processes as a mean to instruct new cataloguers. Assurance of standardised processes can only be achieved through consideration and execution of the activities as the official, codified exposition of the rules as provided by the Anglo American Cataloguing Rules 2nd Edition, 1988 Revision (AACR2R). Thirdly is to consider how the processes would be presented to an expert system. As Cutter (1904) put it rightly, the most important aspect in cataloguing principle is a consideration of the best interest of the catalogue users. There is no point in creating the state-of-the-art catalogue records when these do not serve the information need of the users. Accepting the fact of the matter, various studies with regards to the aspect of understanding the end-user's perspective have been conducted, especially in the subject cataloguing. Drabenstott, Simcox and Fenton (1999) concluded their research into end-user understanding as an important source of information that can assist subject cataloguers in making decisions that contribute to the effectiveness of cataloguing and the subject headins. It was based on the findings of their study, that is the first ever large scale study on end-user understanding of subject heading. Gorman COPYRIGHT @ UiTM (2000) supported the stance and expressed that the catalogue should be made for the user, not the cataloguer. However, there are limitations to what a catalogue record can do. As Lancaster et al. (1991) pointed out their investigation over many years consistently shown that seekers of information find much of what they use from specialised bibliographies or bibliographic references in items already known, rather than from databases, library catalogues, or consulting librarians. The use of online services does not seem to influence much the searching trend. Librarians have to be realistic in their orientation towards these matters. The fact is although the catalogue provides access to a variety of resources, it can never be more than just merely a crude tool that requires commitment of considerable resources. In several academic libraries, growing backlogs and inadequate staffing created pressure to increase their productivity. In response to the pressure to use limited resources (to be more precise, the human resources) more effectively, librarians in several academic libraries have reorganised cataloguing departments using the team cataloguing model. The initiative at that time was considered as the most appropriate attempt to overcome the limitation in resources in cataloguing. In their exploratory survey, Schuneman & Mohr (1994) defined the team cataloguing mode of organisation as one in which groups comprising of both professional and paraprofessional cataloguing staff catalogue materials in specific subject areas, languages, physical formats, or a combination of of the areas mentioned. Their survey figures suggested that team cataloguing might contribute modestly to a perception of an increase in productivity, as their respondents frequently mentioned specialisation as an advantage of team cataloguing. The survey concluded that team members' perceptions of the effects of team cataloguing on productivity and morale varied widely. It is apparent that team cataloguing in several different academic libraries share certain characteristics with the group comprised of COPYRIGHT @ UiTM both professional and paraprofessional cataloguers, but typically headed by professional cataloguers. Some of the professional librarians in particular worried about performing the new supervisory responsibilities that often accompanied the implementation of team cataloguing. They view these extra duties as stressfull difficult situations, and some resented it as they perceived the situation as devaluing their cataloguing activities by not fully utilising their expertise in cataloguing. According to Svenonius & McGarry (1993), it has been widely agreed that one of the important factor in determining a quality catalogue record is the aspect of consistency and accuracy in the forms of the headings. In authority control, the major goal is to achieve consistency and accuracy by adhering to standards and guidelines. In the case of subject authority control, these include the Library of Congress Subject Headings (LCSH), Subject Cataloguing Manual: Subject Headings, USMARC Formats, and AngloAmerican Cataloguing Rules, second edition, 1988 revision (AACR2R). In one of their research projects conducted, Chan & Vizine-Goetz (1997) collected and analysed data regarding assigned subject headings, with the intention of helping to improve the quality and efficiency in subject authority control. Their findings indicated a relatively low rate of error, but managed to instil some understanding towards the nature of error and obsolete elements in assigned subject headings and their pattern of occurrence and preponderance. They supposed this as a helpful situation in the effort of developing or enhancing automatic error correction. Massey & Malinconico (1997) in their study over the shelflist of the University of Alabama and the OCLC records copied, has also encountered only a small number of errors overall. Their study established that there is effect to the browsibility of a collection, but having very little consequence on retrieval. The study also pointed out that 16 COPYRIGHT @ UiTM the occurrence of errors could be directly traced to a few prominent factors, such as human limitation. In their case, it was due to temporary staff members, cataloguing students hired to ease the backlog, and also new appointed staff. Besides that, training, experience and subject specialist ability were also contributing factors. The researchers ended their argument with the expression, "No cataloguer is infallible, and more than likely, no shelflist is perfect". Drabenstott and Weller (1996) conducted a study to understand further the spelling errors in online catalogue searches based on empirical studies of spelling errors in online catalogue searches, and suggest ways in which systems that detect such errors should handle the errors that they detect. They concluded their study by providing three recommendations to improve the responsiveness of online catalogues to user queries that might be marred by spelling errors. First, the online catalogue should be equipped with search trees to place the burden of selecting a subject searching approach in response to user queries on the system. Second, the system should be equipped with automatic spelling detection that would inform users of any misspelled word or words. Third, the online catalogue should be enhanced with tools and techniques to distinguish between queries that fail due to misspellings and correction failure. However, they cautioned that errors in spelling is not a serious problem in subject retrieval, but a problem as simple as spelling can completely derail the most routine subject search. Blaming human limitation totally as the main source for the slip-up in cataloguing is not quite true as in some of the instances, the information presented in an item can sometimes be misleading. Sometimes the information is not always straight forward. It is necessary sometimes to refer to other cataloguing guides before deciding on how best to proceed as the AACR2R does not point out exactly the possibilities as well as the 17 COPYRIGHT @ UiTM potential of headings required. The situation occurs as the cataloguing depends very much on the layout of the title page, and it can be illogical and confusing from the cataloguer's perspective. It can develop to a more problematic situation when the cataloguer is not familiar with the item or particular type of material. Frohnsdorff (1999) in his study described different types of misleading information, including fictitious names of publishers, incorrect places of publication, and false dates. He also mentioned some possible reasons for deception, including fear of prosecution. The studies on the cost of cataloguing have been conducted for years, especially its impact towards automation and the digital age. Morris (1992) investigated changes in task times, staffing patterns and personnel costs as automation is expanded. In analysing the findings, the researcher expressed his amazement to discover that recataloguing was the second largest cataloguing task. It was the seven largest tasks in technical services, after administration, cataloguing with copy, verification, receiving materials, meetings, and sick leave. It is a significant cost in maintaining the integrity of a catalogue. Jenda (1992) conducted a time and workflow study of the cataloguing process at the University of Botswana library. The objective of the study was to determine the extent to which Library of Congress catalogue cardset facilitate the cataloguing and classification processes. Time studies of the cataloguing and classification processes were performed and the data analysed. It is interesting that the study detected some areas of cataloguing backlogs during the workflow analysis. The areas of cataloguing backlogs were identified especially in three areas, during materials awaiting descriptive cataloguing, during materials awaiting classification, and during materials awaiting typing. 18 COPYRIGHT @ UiTM Zahiruddin (1997) in presenting the view of cost cutting aspects in the cost of cataloguing in developing countries stressed on co-operation among libraries. Citing his study among the libraries in Saudi Arabia as an example, he viewed that the state of bibliographic co-operation is vital in maintaining reasonable cataloguing cost. However, the biggest obstacle would be providing awareness among the libraries about the need to share resources without displaying any tangible result. He continued to promote some of the critical success factors in realising the co-operative situation by highlighting the main factors as leadership, standardisation and infrastructure. The question of core cataloguing competencies for libraries is another important area that needs to be highlighted. Then, an important question to ask is about the current state of cataloguing education in the library schools. Are they providing enough theory and practical skills and cataloguing knowledge to their graduates? Letarte, et al. (2002) studied the role of cataloguing education within the library professions. Fifty-five heads of reference divisions and sixty-five heads of cataloguing divisions responded to the researcher's survey. The results clearly indicated a strong agreement among all practitioners that cataloguing education is important for all entry-level academic librarians. The ability to read and interpret a bibliographic record in the OPAC encompasses knowledge of many other competencies surveyed. It involves a broad knowledge of cataloguing tools and the standards that govern each competency involving the knowledge of descriptive and subject cataloguing and cataloguing tools include the following: • Basic knowledge of cataloguing tools • Working knowledge of cataloguing tools • Anglo-American Cataloguing Rules 19 COPYRIGHT @ UiTM • Library of Congress Rule interpretations • MARC format • Library of Congress Classification • Dewey Decimal Classification • Library of Congress Subject Headings • Knowledge of relevant national and international cataloguing standards The results demonstrated that practitioners view both theory and practice as important within the list of cataloguing competencies. Wessinger (2003) indicated, the idea of values that govern professional decisions is problematic for post-enlightenment librarianship because standardisation of training is supposed to solve the problem of subjectivity. He added that cultural diversity and recruitment practices within academic libraries are currently limited by the profession's dominant worldview. Kuh & Gonyea (2003) opined, one way to demonstrate the library's contribution is to assess whether the students' experiences with the library had directly or indirectly contributed to the desired outcomes of the learning institutions. Librarians need to understand the conditions that foster learning and how they might independently assess the outcomes associated with library experiences. The library appears to be a positive learning environment for all students. Academic librarians are well positioned to provide leadership and expertise to outcomes associated with information literacy. 20 COPYRIGHT @ UiTM 3.0 METHODOLOGY The study applied the survey research method, using self-administered questionnaire as the main data gathering instrument to enquire information regarding their cataloguing practices and to understand the nature or environment in which the libraries are operating. Respondents were selected based on the MOE's List of Private Colleges in Sarawak. 3.1 Scope There are eighteen private colleges in Sarawak however the study only examined the cataloguing practices by ten selected medium size private college libraries located in the Sarawak. Selection of the libraries were based on the criteria that, (a) the library must be run by at least a professional librarian, (b) the library must be in operation for at least 2 years, (c) library membership of about 500 students, and (d) the library must own a holding of more than 1000 volumes. The ten colleges involved in this study are, 1. Curtin University of Technology 2. Swinburne University 3. Institut Teknologi RIAM 4. UCSI 5. UNITAR 6. SEGI College 7. COSMOPOINT 8. Kolej Antarabangsa Sedaya Sarawak (UCSI) 9. Institut Teknologi Kreatif Lim Kok Wing 10. ICATS 21 COPYRIGHT @ UiTM The questionnaire of the study was designed and divided into two parts, Part A and B with each part with two separate segments. Part A attempts to capture the basic premises of the respondents, while Part B attempts to seek the importance and perceptions of the respondents. The first segment of part A (the first five questions) was to recognize and identify the basic physical characteristic of the respondents, and the second segment (the next nine questions) was establish and find out the nature of cataloguing activities involved and practiced by the respondents. The first segment (first nine questions) of part B seeks to uncover the importance of cataloguing tools, and finally the second segment of Part B contains the final 6 questions that capture the perception of the respondents. 3.2 Analysis and Discussion Eighteen questionnaires were distributed but only nine institutions complied with the criteria made earlier. Thus, the findings of the study discussed are only based on the nine complied institutions. This is just a small-scale straightforward study on cataloguing practices in Malaysia's middle size private colleges. Even the findings of the study are also simple and straightforward. However, the researchers believe that the responses given were not totally accurate as it is detected that some of the respondents were quite confused in some aspects enquired. Some respondents contradicted their responses in the understanding of copy cataloguing, cataloguing tools, and in some instance the cataloguing process itself. However, the variation in conceptual realising was too small to be taken into account. 22 COPYRIGHT @ UiTM This study managed to fulfil its main purpose of the study as to seek and explore the extent of the usage of cataloguing tools in the cataloguing practices of the colleges' libraries. The respondents widely agreed and accepted the fact that cataloguing tools are important, but acknowledged at the same time that being practical in this digital age is also an important aspect to be noted. The advancement of information and communication technology, Internet, etc. is the factor 'forward' in many instances. The respondents attributed the situation with the requirement to speed up cataloguing process. Obviously, the best option for them is to opt for copy cataloguing. Another important factor that influenced the situation is the limited human resource to support all the library works and task. Being a part of a commercial entity, justifying the costs for additional staff can be a problematic non-popular task. To overcome this, some libraries resolved to allowing or providing training to non-professional staff. With the assistance of the ICT and Internet, cataloguing is just a matter of checking the subject heading & classification no., but not really the description aspects. And, the MQA's instruction for private colleges to switch to LCC, will not only involves cost, but also the time to reclassify and re-do all book labeling, re-shelving, etc. As for the purpose to identify the level the librarians perceived cataloguing tools as an essential component and a requirement to provide better storage and retrieval services to their users, this study found that the notion is accepted in total by the respondents. The respondents accepted the fact that they need to comply with the basic rules and standards. To a certain extent, this can be dedicated to the nature of training that they received from their library schools. The respondents viewed the cataloguing tools as something essential in the cataloguing process, however the usage or full utilisation of the tools is still questionable. Their perception or their mindset towards the importance of cataloguing tools have been pre-built or pre-set during their library training. On the other 23 COPYRIGHT @ UiTM hand, the reality and practical world of libraries, and the factors brought by ICT advancement limited the premise of thought for most of these librarians. The findings also proved that all respondents relate good library storage and retrieval services to an excellent cataloguing process with the extensive usage of a complete set of cataloguing tools. They fully agreed and accepted this, however it is limited by some constraints, such as insufficient library budget, lack of human resources, deficient in time and space, as well as the management's priority and perceptions towards the librarys' roles, and finally the business competitiveness aspect that govern the commercial conditions to which the colleges are running. In addressing the research questions posed, the study concluded that, 1. The cataloguing practices applied by the private college libraries are noted to be a simple, straightforward and flexible cataloguing. Their tendency is more towards applying total copy cataloguing where possible, with adherence to basic rules and standards of cataloguing even without proper tools. It is widely accepted that the advancement of ICT and Internet led and assisted them in completing the cataloguing works and realising their services. 2. Based on the replies by the respondents the AACR2, LCSH, DDC and LCC are among the most popular tools mentioned, however they are not updated properly. Then again it was also noticed that most of the AACR2 mentioned as their so-called 'popular cataloguing tools' are the personal copies of the cataloguers. They owned the copy since their student days - for the cataloguing classes. Their copies of AACR2 are is being re-used in their present work place, and some of the copies detected were the photocopied version. LCSH is the most commonly known controlled vocabulary tool. The DDC is more simple and easily acquired or cheaper 24 COPYRIGHT @ UiTM to be purchased compared to the LCC. However, LCC is being made the mandatory classification system for the academic libraries by MQA as recommended by PERPUN (National Association for the National Library and Academic Libraries). The expensive cost of the LCC schedules is a burdensome factor for most of these libraries. This resulted in some libraries ignoring the instruction, and some acquiring a partial set of the schedules, as they could not afford to purchase the whole complete schedule. Most of the tools these libraries possess are not up-to-date. The tools are merely used as a 'symbol of compliance and standardisation' in the cataloguing process, and a requirement in the ISO certifications. 3. The catalogues prepared by the libraries basically adhere to the cataloguing standards. Their acceptance towards the rules and standards form an important basis for the standardisation of their catalogue records. It is obvious from the responses of the respondents that they accepted the importance and significance of the usage of the cataloguing tools, but the practicality of works and the reality of processes limited their conviction towards this belief. However, generally the researcher would argue that the reaction due to the limitations is something positive as it generated creative cataloguing practices, and in a way innovated the processes involved. This may not be in a general sense the choice process for everyone, but at the very least it could possibly mean a state of improvement for the organizations. 25 COPYRIGHT @ UiTM