George Herbert Walker School of Business & Technology Graduate Course Syllabus COURSE: Location: MNGT 5650 MANAGEMENT AND STRATEGY Leiden Term: Spring 1, 2014 Day(s): Monday (+1xWednesday) Time: 1800-2200 hours The instructors: Name: Dr. Stephen Foster Availability Email: SteveFFosterPhD@cs.com About the instructor Dr. Foster received his Ph.D. at the Training Research Laboratory of the University of Illinois. His experiences include work in contract, credit and marketing management in steel and electronics industries in the USA; and faculty member of Universities in Canada, Ireland, Germany and the Netherlands. He has offered classes and workshops in many parts of the world, and has (co)-authored more than 200 academic papers, chapters & books, which have appeared in English, French, German, Dutch & Chinese. He has taught psychology and management at Webster for over 15 years and is currently Professor of Organizational Behavior at MSM--The Maastricht School of Management, and a Management Development Consultant in private practice. Name: Mr. Arie H. De Boer Email: deboerah@planet.nl About the instructor Mr. Arie de Boer: Educated originally as a Mechanical Engineer, Mr. de Boer worked with Int. Shipping Comp. in Hong Kong, E. Asia and South Africa. Later joined BP Oil Europe, holding various management positions in Supply, Trading, Sales and Marketing in Holland, Turkey and Belgium. For over 10 years now he has operated his own Marketing and Management Consultancy (M&MCS) working both independently and with others, such as Cranfield University and MCE. Clients include leading international and Dutch firms as well as NGO’s, projects include strategy development, strategic market planning and others. Guest Speaker To be confirmed: Mr. Marcel deLijster, MBA, Rabobank Manager THE COURSE Course Definition (source: Webster University Graduate Catalogue) Strategic management refers to long-term managerial decisions and actions that shape the organization’s pursuit of competitive advantage. This course introduces the concepts and processes underlying environmental scanning, and strategy formulation, implementation, and control; students then apply this knowledge in case analysis. The course also addresses the roles of leadership and coordination in successful strategizing. Prerequisite Advanced status in graduate business and/or management is strongly suggested for this ‘capstone’ course. Ideally, this is the final course taken in the degree program. Course Content Theory, research and practice about strategy development analysis and application in managing organizations, profit and non-profit. Incoming Competency This is an integrative capstone course in the MA in Management programs, Graduate students in other programs may be admitted to this course by consent of instructors. Webster MAManagement and MBA alumni may audit this course as a brush-up on contemporary strategic issues. Learning Outcomes After completing this course, students will be able to: 1. Explain the whole and parts of the Strategic Management process. 2. Describe the roles which the general manager and middle managers play within the hierarchy of strategies. 3. Use SWOT Analysis to analyze the situation of a firm and its industry. 4. Illustrate the relationship between a firm’s value chain configuration and competitive advantage. 5. Explain the different forms of strategy, such as generic, directional, diversification and international. 6. Identify the nature of and triggers of strategic change. 7. Apply ethics and leadership principles to strategizing. 8. Case Analysis o Apply the knowledge of the previous objectives in conducting case analyses of firms and industries. o Develop analysis recommendations and defend them in both oral and written formats. General Skills - where applicable all Webster courses will address: Writing skills. Presentation skills. Team working skills. Multicultural skills. Note: Webster has adopted the APA style for citations in all papers and in all departments. All students are encouraged to be consistent with this in their writing. Materials (Required Textbook) Gerry Johnson, Kevan Scholes & Richard Whittington Exploring Corporate Strategy: Text & Cases – 9th edition. Publisher: Prentice Hall , LATEST EDITION! Required Material Handouts, cases and readings in textbook and handed out in class Recommended Reading Material Current management journals and newspapers (eg Business Week, Financial Times, WSJ-e, etc.); See also the website associated with the text: www.pearsoned.co.uk.ecs; & management sites. GRADING Letter Grades: Instructor’s guidelines for percentage equivalent of the letter grade: Letter grades mean that in the opinion of the instructor the work was: A (4.0), A- (3.67) A (90-100), A- (85-89) Superior work B+ (3.33), B (3.0), B-(2.67) B+ (80-84), B (75-79), B-(70-74) Satisfactory work C (2.0) C (65-69) Barely adequate as graduate-level work F (0.0) F (0-64) Unsatisfactory. No credit granted. Other Designations: Satisfactory graduate work (B- or better). CR is reserved for courses designated by a CR department, involving internships, a thesis, practicum or specified courses. I Incomplete work IP In Progress NR Not Reported. W The student withdrew from the course An incomplete which was not completed within one year of the end of the course. ZF is treated the same as F or NC for all cases involving GPA, academic warning, probation, and ZF dismissal. ASSESSMENT: the Instructor will evaluate students’ work as follows: Description: Presentations & active class participation Homework / Quizzes / Mid-term exam Final Paper Percentage: 20% 20% 30% 30% Date due: February 10 February 25 Students and Instructors will be asked to evaluate the course in a form to be handed out during week 7 of the term. Study load: Students are expected to spend approximately 17 hours per week (21 hours including class time) on this course. IF you spend less time studying, you run the risk of missing the deeper understandings of corporate strategy required to master this course. Assessment Tool Learning Specifics Learning Outcome 1 Learning Outcome 2 Learning Outcome 3 Learning Outcome 4 Learning Outcome 5 Learning Outcome 6 Learning Outcome 7 Learning Outcome 8 General Skills Presentation skills Writing skills Team work skills Cross-cultural skills (++ = key tool; + = secondary tool) Active participation & Presentations 25 % Homework 25 % Mid-Term Examination 25 % ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ ++ Final paper & presentation 25 % ++ ++ ++ + Activities Case studies, Project groups, Videos, Group activities, Internet searches, Student presentations, Mid-term exam and/or paper, Final Exam. + ACADEMIC POLICIES University policies are provided in the current course catalog and course schedules. They are also available on the university website. This course is governed by the University’s published policies. Please use the following link to see a complete overview of Webster Leiden’s Policies and Procedures: http://www.webster.nl/students/policies/academic‐policies Academic Honesty: The University is committed to high standards of academic honesty. Students will be held responsible for violations of these standards. Please refer to the university’s academic honesty policies for a definition of academic dishonesty and potential disciplinary actions associated with it. Drop / Withdraw: Please be aware that, should you choose to drop or withdraw from a course; the date on which you notify the University of your decision will determine the amount of tuition refund you receive. Please refer to the university policies on drops and withdrawals (published elsewhere) to find out what the deadlines are for dropping a course with a full refund and for withdrawing from a course with a partial refund. Special Services: If you have registered as a student with a documented disability and are entitled to classroom or testing accommodations, please inform the Instructor at the beginning of the course of the accommodations you will require in this class so that these can be provided. Disturbances: Since every student is entitled to full participation in class without interruption, disruption of class by inconsiderate behavior is not acceptable. Students are expected to treat the instructor and other students with dignity and respect, especially in cases where a diversity of opinion arises. Students who engage in disruptive behavior are subject to disciplinary action, including removal from the course. Student Papers Retained: Student assignments and/or projects will be retained by the University for the purpose of academic assessment. Contact Hours: It is essential that all classes meet for the full instructional time as scheduled and that is: 43 contact hours for undergraduate semester classes (includes 8 hours project work); 32 contact hours for undergraduate term classes; 36 contact hours for graduate level classes. A class cannot be shortened in length. If a class session is cancelled for any reason, it must be rescheduled. Study Load per course: 8-week classes - students are expected to spend approximately 17 hours per week (21 hours including class time). 16-week classes - the average study load per week is 7.5 hours ( 10 hours including class time). Attendance, Participation, Assignments: Students are required to attend all classes and participate actively. Grading will partly reflect this. Class participation accounts for roughly 20% of the total grade. All classes include assignments (such as presentations or papers). Students must report to the instructor all assistance they received and all sources they used in carrying out their assignments. Otherwise they will fail the course and may also face other penalties. Auditors: are expected to attend all classes and actively participate in all aspects of the course, including mid-term and final exams, and will be provided with a Certificate of Achievement. First Class: The first session of a course is very important and cannot be missed. Therefore, in accordance with student guidelines on attendance, the instructor can request that students missing the first class without valid reason, and without having obtained permission beforehand, be dropped from the course. For this course, the instructor has requested that this rule is enforced. Partial Absence: At the discretion of the Instructor, grading can be reduced for students who regularly arrive late for class and/or leave class early. Exam Dates Students must receive permission from the Academic Director in order to take either mid-term or final exams on a date other than that set by the Instructor. Exam Office Policy (for graduate students): The University applies strict deadline regulations. Deadlines are set by the instructor and are listed (date and time) in the course syllabus. All written assignments weighted 20% or more must be submitted not to the instructor but to examoffice@webster.nl. Assignments received after the deadline will be subject to a penalty: if received after the deadline but within 24 hours, the penalty is at the discretion of the instructor; if the deadline is missed by more than 24 but less than 48 hrs, we recommend that instructors downgrade the assignment by one letter grade. If the paper is later than 48 hrs, the Exam Office does not accept the paper and defers to the appropriate Head of Department who may issue a C or an F depending on the weighting. Faculty may, under documented circumstances and with the consent of the academic director, accept late work to be graded. If students cannot meet the deadline for valid reasons (beyond the student’s control, such as illness or other extenuating circumstances), the student must submit a Request for Extended Deadline form which can be downloaded from the student section on the website. Based on the reason and evidence given, the instructor is alerted and decides, in consultation with both the advisor and Head of Department, on a new deadline. Normally extensions are approved for a maximum of two weeks. Exams: Students must seek permission from the Academic Director in order to take either mid-term or final exams on a date other than that set by the Instructor. Incomplete Work Incompletes (grades of "I") will only be allowed if agreed with the instructor and officially documented with an Agreement to Complete form (available from your advisor). If no such agreement has been documented, incomplete grades will automatically revert to F two weeks after the end of term. Instructors are actively encouraged not to accept students' work after the end of term. If a student's work has been delayed by causes beyond his/her control, an agreement to complete will normally be for a period of two weeks. Further extensions require the approval of the academic director; graduate-level integrated studies (coded 6000) will be exempt from this rule. It is the student's responsibility to complete the course within the specified time. Plagiarism is using another person’s words or ideas without telling the reader. This applies not only to books and articles, but also to sources from the internet, or copying work from your fellow students. Those who are discovered cheating or plagiarizing will normally receive a failing grade for the entire course and may even be subject to dismissal. Please don’t fall into this trap. Use in-text citations and include a bibliography in all your papers. (For more information, use the link to Policies and Procedures above). Please respect your sources, your audience and yourself. Note: WIKIPEDIA is NOT a source for academic referencing and can only be used in conjunction with other source referencing. WEEKLY SCHEDULE Homework, subjects to be dealt with in the lesson, assignments, presentations, and examinations Study load: Students are expected to spend approximately 17 hours per week (21 hours including class time) on this course – see note above pointing to benefits and risks of honoring/ignoring this! Public holidays in Spring 2014: Friday, April 18, 2014 (Good Friday) Monday , April 21, 2014 (Easter Monday) Monday, January 13 Introducing Strategy SF/AdB Prepare for this session Read textbook Chapter 1 – bring to class your questions about strategy. Date: Lesson 2 Prepare for this session Date: Lesson 3 Prepare for this session Date: Lesson 4 Prepare for this session Date: Lesson 5 Prepare for this session Date: Lesson 6 Prepare for this session Date: Lesson 7 Prepare for this session Time: 18:00 – 22:00 Date: Lesson 1 18:00 – 22:00 Monday, January 20 Time: The environment and Strategic capability SF/AdB Read chapter 2 and 3 Analyze the case on W. European Brewing Industry p. 79-81. 18:00 – 22:00 Monday, January 27 Time: Strategic Purpose and Culture and Strategy SF/AdB Read chapter 4 and 5 and commentary on part 1 Strategic position Analyze the case Cultural turnaround at Club Med. Pp 187-189. 18:00 – 22:00 Monday, February 3 Time: Business-level strategy, Corporate – level strategy, International strategy SF Read chapter 6, 7 and 8 Analyze the case Lenovo Computers: East meets West Pp 291-293 18:00 – 22:00 Monday, February 10 Time: Mid-term examination – SF Review chapters 1 – 8, bring to class questions you have. 18:00 – 22:00 Monday, February 17 Time: Innovation and Entrepreneurship, Mergers, Acquisitions & Alliances SF/AdB Read chapter 9, 10 and Commentary on Part II The Strategic choice Analyze case: Skype: innovator & entrepreneurs 322-324 (Who owns Skype today? How has eBay grown organically & by acquisitions?) try to find out about these! Time: 18:00 – 22:00 Wednesday, February 19, 2014 Evaluating strategies & Strategy Development Processes AdB Read chapter 11 and 12 ALL Papers (except final paper) are due tonight Analyze the case: Google, who drives the strategy? Pp 426-428 Final papers are required to be emailed directly to: examoffice@webster.nl by 25 February. and by 17:00 hours. Date: Lesson 8 Prepare for this session Date: Lesson 9 Prepare for this session 18:00 – 22:00 Monday, February 24 Time: Leadership, Change and strategy AdB Read chapters 13 and 14 FINAL PAPER DUE TONIGHT Analyze the case: Hurricane Katrina: human-made disaster? Pp 459-461. Monday, March 3 Time: 18:00 – 22:00 The Practice of Strategy AdB Read chapter 15 and Commentary on Part III: Strategy in Action FINAL CASE PRESENTATION DUE TONIGHT Additional Information on the course: Please be aware of the following irregular course date(s): Wednesday, February 19, 2014 CONNECTIONS: A Webster.edu account is set up for each student and all Webster email correspondence to students will be sent to students’ Webster.edu addresses.