CASE STUDY/ WESTMINSTER ISSI Westminster ISSI: FULFILLING THE PROMISE OF P25 INTEROPERABILITY Centrally located between Denver and Boulder, Colo., the City of Westminster is a young, well-educated city with over 33 percent of its residents holding bachelor’s degrees, and almost 11 percent holding master’s, professional or doctoral degrees. In addition to being well educated, Westminster was named—for a record 12th time—as one of the nation’s most digitally savvy cities by the Center for Digital Government. Westminster needed a solution that would provide uninterrupted coverage with acceptable voice quality for the 25-mile trip to the Adams County Sheriff’s Detention Facility in Brighton, Colo. Analog solutions offering interoperability were less than ideal because they were difficult to use and the voice quality was not acceptable. And network expansion did not offer a better solution because of the cost to add additional sites to provide the needed coverage. An example of Westminster’s digital savvy is its use of technology in public safety. In 2013, Westminster purchased and deployed a new VESTA™ Radio P25 land mobile radio (LMR) network from Airbus DS Communications. The new two-site, 10-channel 800MHz network provided improved coverage and enhanced voice quality for the City’s first responders. But Westminster’s use of technology in public safety didn’t stop with the deployment of the new radio network; it had one more need to address. SOLUTION – INTER-RF SUB-SYSTEM INTERFACE (ISSI) Westminster needed a solution for interoperable communications that could connect to neighboring LMR systems and provided superior voice quality as well as robust features and benefits. To get the solution it needed, Westminster again turned to Airbus DS Communications’ VESTA Radio solution. CHALLENGE – TWO COUNTIES, TWO JAILS, ONE NETWORK The city of Westminster is physically located within two counties, Jefferson County and Adams County, and, as a result, uses two different jails. Because Westminster straddles two counties, arrested individuals are taken either to the Jefferson County or Adams County detention facility, depending on where they are taken into custody. While radio coverage for the trip to the Jefferson County jail was provided by Westminster’s new VESTA Radio network, radio coverage for the trip to the Adams County jail was lacking. The open, standards-compliant VESTA Radio solution supports the Inter-RF Sub-System Interface (ISSI), part of the P25 suite of standards, which makes it possible for P25 networks from different manufacturers to be connected together with wide area networks. The VESTA Radio ISSI Media Gateway (IMG) software enables dynamic, transparent and fully featured operations (e.g. Push-to-Talk management) for individual, group and emergency group calls across network boundaries. The IMG software has sufficient capacity to support ISSI connectivity with all adjacent P25 networks in the area. Westminster reached an agreement with Adams County to implement an ISSI connection between their two networks, making CRITICAL MATTERS™ CASE STUDY/ WESTMINSTER ISSI it possible for first responders from Westminster and Adams County to communicate using each other’s network when they are out of coverage of their home network. Instead of settling for a lessthan-ideal analog solution or spending budget dollars for additional repeater sites, the ISSI connection with Adams County gave Westminster the coverage it required along with the voice quality and ease of use its first responders wanted. Once the ISSI connection was in place, the City established appropriate protocols to control bandwidth usage and permissions. Unlike traditional analog solutions, the IP-based infrastructure allows Westminster to establish seamless communications while retaining complete control over its network. The City has the capability to restrict or deny access to partners in the event of inappropriate or excessive usage, preserving bandwidth for critical communication. This ensures a reliable network at all times. FULFILLING THE PROMISE OF ISSI Through this link, Westminster police are able to communication through Adams County’s network as if it was their own. This drastically improves coverage for Westminster at a much lower cost than the alternative solutions. As a result, the City saved between two and five million dollars in upfront costs for the additional repeater sites that were avoided. In turn, Adams County has access to Westminster’s network, which provides coverage within the County that it previously could not service. “First responders aren’t concerned with the network infrastructure so long as they have a clear, reliable connection at a push of a button,” said Westminster Public Safety Communications Administrator Russ Bowers. “VESTA Radio and the ISSI allow us to seamlessly collaborate and communicate with our neighbors and partners, fulfilling the promise of P25 and interoperability.” Further still, Adams County’s LMR system is not provided by Airbus DS Communications, making this first ISSI connection in the state to link systems of differing brands. This groundbreaking interoperability is more than just a proof of concept, it is used every day in Westminster. 01-2015 FORGING FORWARD Driving home the potential for ISSI-enabled systems, Westminster recently took part in a ground-breaking demonstration of interoperability by connecting its Airbus DS Communications Copyright © 2015 Airbus DS Communications, Inc. All rights reserved. This literature is for informational purposes only. All trademarks, service marks, product names, brands, company names and logos appearing in this literature are the property of their respective owners. This literature is provided “AS IS” without warranty of any kind. Airbus DS Communications hereby disclaims all warranties and conditions with regard to this literature, including all express and implied warranties. VESTA Radio P25 network to a P25 test system in Montgomery County, Md. With the two systems separated by 5 states and 1,600 miles, the demonstration showcased how interoperable communications can now extend across the country using the ISSI connection. The connection provided clear voice quality with minimal latency, and Westminster and Montgomery County confirmed the ability to communicate via group calls and emergency group calls with radios on both networks. With ISSI opening the door of interoperability, Westminster will work with the state of Colorado and larger cities to create a ring of connections and provide access the state’s regional networks. Also, Westminster plans to make up to four additional ISSI connections within the next two years, expanding by leaps and bounds with coverage extending into Wyoming, Kansas, New Mexico and Arizona. “We would have never talked about a network spanning such a vast geographical area just a couple of years ago,” added Bowers. “Now, Westminster is positioned to capitalize on the technology, and we can connect with virtually anyone – once they’re ready – regardless of distance.” YOUR TRUSTED PARTNER Your community trusts you to protect them, and that means more than just using the right equipment. It means having a trusted partner in public safety communications. That partner is Airbus DS Communications, where your CRITICAL MATTERS™. As the world’s largest and most reliable source for Next Generation 9-1-1, Land Mobile Radio and Emergency Notification, we keep people connected when it matters most. For over four decades, Airbus DS Communications has designed solutions with an open mind, creating smarter ways to keep all our communities safe. Today we support more than 60% of all U.S. Public Safety Answering Points, serving over 200 million people, along with hundreds of private sector businesses in 20+ different industries, including transportation, utilities and healthcare, and Federal and DoD operations globally. To learn more, call 951.719.2100 or visit us online at www.Airbus-DSComm.com. CRITICAL MATTERS™