Worldline Telco enhanced flexible voucher management system Voucher Management System The Worldline Voucher Management System delivers telecom operators unrivalled benefits The Worldline Voucher Management System (VMS) enables telecom operators to sell different types of services to their subscribers using prepaid scratch cards or electronic vouchers. With its innovative features and flexibility it helps the operator to gain a possible decisive competitive advantage in the fight for reduced costs and increased margins. It can be used by operators that want to introduce prepaid vouchers to their offered services as a new payment method and it is designed as the perfect alternative to existing voucher management systems that are no longer suitable for the today’s business requirements (new business models, establishing sub-brands / MVNOs, trying out new marketing models, etc.) and it offers much better system performance and service capabilities. The architecture of the Worldline VMS, based on open software standards, enables the operator to reduce OPEX by using low cost LINUX servers and CAPEX by taking advantage of the easy extendibility and scalability. Our Worldline VMS is able to fulfil the requirements of the today’s fast moving market, such as supporting the management of different voucher denominations (e.g. air time, SMS and downloads) and different sub-brands and MVNOs within the same system. The decreasing recharge amounts and the increasing number of different products require a higher system performance (validations per second) which in turn necessitates scalable and highperformance systems like the new Worldline VMS. Highlights Reduce OPEX and CAPEX without compromising quality Increase services, earn additional revenue and a better profitability by providing new recharge channels and payment methods Reduce operating costs (sharing operating services among different customers) Benefit from the high security standards of the certified Worldline computing centre Improve focus - re-direct resources to meeting customer needs By using the Worldline investments in new technologies, services, and R&D, you gain all the advantages without the need to tie up your own capital in heavy investments Reduce time to market for advanced services Fully prepaid recharge service including printing and distribution services The fundamental payment method for all prepaid systems Functionality The Worldline VMS contains all the functionalities necessary to support vouchers as a payment method. It contains the voucher generation and delivery of the secret code to partners and the print shops (for physical vouchers). The second important functionality is the voucher validation; this means checking if the entered voucher code is still valid (not expired and unused) and redeeming the voucher after the subscriber’s prepaid account balance has been successfully updated. Voucher Tracking The voucher tracking module, which is responsible for storing all relevant changes to the voucher status, allows all logistic situations / locations of the corresponding voucher within the operator’s business process to be followed. Tracking prevents premature redemption and misuse of vouchers. It can be used to inform the Enterprise Resource Planning (ERP) and logistic systems of the changes to the voucher status (e.g. voucher expiration and redemption) and financial figures (number of activated, unused and redeemed vouchers). Security The complete Worldline VMS is based on an enhanced security concept. Nobody beside the subscriber should be able to have access to the secret voucher code. Therefore, the generation, distribution and the storage of this voucher code has been secured using advanced encryption technologies (like Key Generated Keys and PGP). It is based on the relevant security requirements of the banking sector. Enhanced Promotion & Bonus Module Promotion and Bonus module to enable bonuses to be issued to the subscribers based on advanced promotional campaigns. Multi-Channel Recharge System The Worldline Multi-Channel Recharge System (MCR), as the central control module of the PRS, enables the operators to offer the complete set of convenient and highly secure direct top-up methods to their prepaid subscribers. E-voucher Distribution Furthermore, Worldline offers an extension to its Worldline VMS to include the distribution of electronic vouchers (Electronic Voucher Gateway) to different resellers or sales organizations (e.g. street resellers, terminals). As part of the Worldline Prepaid Recharge System (PRS) product, the Worldline VMS can easily be combined with the Enhanced VMS Voucher Management Generation Provisioning Activation Redemption Fraud Control Tracking Data Provisioning Customer Care Administration Manufacturer/ Shop Mediation Customer Care Mediation Administration Data Warehouse Monitoring Security M C R IN HSM HSM Data Base E R P Logistics About Worldline Worldline, an Atos subsidiary, is the European leader and a global player in the payments and transactional services industry. Worldline delivers new generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with 40 years of experience, Worldline is ideally positioned to support and contribute to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. In 2012, Worldline’s activities within the Atos Group generated (pro forma) revenues of 1.1 billion euros. The company employs more than 7,100 people worldwide. worldline.com Financial Processing & Licensing Financial processing provides banks and other financial institutions with a comprehensive set of services to help them and their customers manage their cashless payments. Our services and innovative software solutions support the full range of card and non-card payments for acquirers and issuers. By combining our core services with a growing list of value-added services and full integration with in-house systems, we help our clients offer their customers a customised, profitable, secure, extensive and innovative product portfolio. For more informations infoWL@worldline.com worldline.com Worldline is a registered trademark of Atos Worldline SAS. February 2014 © 2014 Worldline.