is coming
to a neighbourhood
near YOU
Find out about where Rea Vaya buses are
travelling to, on which routes and how
you can use the Rea Vaya for convenient
and affordable travel!
What is
Rea Vaya BRT?
Stitching our City together
to create a new future!
¡
Rea Vaya is a bus system that is safe, fast,
reliable and convenient to use for travel
¡
You can catch the Rea Vaya from an easily
identifiable station or bus stop
¡
Rea Vaya caters for all – the elderly, young
and people with disabilities
¡
Rea Vaya supports public transport
transformation – most of the bus drivers are
former taxi drivers and the company that
operates the services is BBBEE compliant
¡
The new services will be using 134 new buses
which are clean and have been assembled or
manufactured locally
launches new
services
From the 14th October 2013, new services
are being rolled out as follows
Date
Roll out
14 October 2013
T3 Thokoza Park to Library Garden Station (CBD)
14 October 2013
T2 Thokoza Park to Braamfontein
11 November 2013
F8 Greymont to Westbury Station
11 November 2013
C5 Florida North to Parktown & Library Gardens Station
11 November 2013
F6 Lea Glen to Bosmont Station
13 January 2014
F7 Amalgam to Bosmont Station
13 January 2014
F9 Mapetla to Thokoza Park Station
13 January 2014
F10 Pimville to Lakeview Station
17 February 2014
F12 Parktown distribution route to Charlotte Maxeke
17 February 2014
F11 Yeoville to Joburg Theatre Station
17 February 2014
C4 Windsor West and Cresta to Parktown and
Library Gardens Station
17 February 2014
C6 Dobsonville to Orlando Stadium and Bosmont Station
C2 will be extended from Meadowlands to UJ Soweto campus
You will now be able to travel to many more places using Rea Vaya including to the University of
Johannesburg and Wits and easily travel to the following hospitals: Helen Joseph, Charlotte Maxeke
and Rahima Moosa!
SmartCard
HELPS YOU TRAVEL SMARTER, FASTER
AND SECURELY
Rea Vaya smartcard is the quickest, easiest and most convenient way to
pay for your travel fares using Rea Vaya. It is one of the first public
transport systems in the world where bank cards are used to pay for
distance based fares.
Advantages of using the Smartcard?
¡ You no longer have to carry cash with you to pay for your travel, just
tap your Smartcard.
¡ The Smartcard automatically calculates how far you travel and you
only pay only the distance you travel.
¡ The Smartcard is re-useable and convenient. You can load cash on the
card at Rea Vaya stations, selected vendors and retail outlets as well
as at ABSA ATMs.
¡ You can use your Smartcard to pay for goods at stores for R200 per
transaction.
¡ You can load up to R3 000 per month with a maximum of R1 500 at
any given time.
¡ If your card is lost, when you report it, the funds will be transferred to
the new card within 30 days.
How much will I pay?
Journey Length
0 - 5km
Fares
R5.50
5.1km - 10km
R7.20
10.1km - 15km
R9.00
15.1km - 26km
R10.70
26.1km - 35km
R12.50
How the
SmartCard works
Step 1: Collect and activate the smartcard
Get your Smartcard from Rea Vaya stations for R20 or at the
following Customer Care Centres at our Rea Vaya stations for
FREE if you register;
¡
¡
¡
¡
¡
¡
Carlton Centre East Rea Vaya Station (CBD)
Johannesburg Art Gallery Station (Joubert Park)
Orlando Police Station (Orlando)
UJ Sophiatown Station (Melville)
Indingiliza Terminus (Dobsonville)
Bosmont Station (Bosmont)
The cashier at the station or customer care officer will help you
to activate your card by asking you to use a personalised pin
code.
Step 2: Loading money into your Smartcard
Load money into your Smartcard at the Rea Vaya stations,
selected vendors and retail outlets, as well as at ABSA ATMs.
Immediately after loading at the cashier, you will be given a slip
indicating the balance and the loading fee.
You must have a minimum amount of R12.50 on your card.
You also have to pay a loading fee of 2.5% or R1.50 if you top
up with less than R60. We urge you to load money once a
week or once a month to save on the loading fees.
Step 3: Begin the journey with a 'tap in' at the stations or
in the bus from a bus stop
Rea Vaya journey begins with a 'tap in' at the stations or in the
bus from the bus stop. Rea Vaya stations and buses have
validator machines. You simply tap your Smartcard onto the
validator and the gate or turnstile will open if you have
sufficient funds to travel.
Step 4: End the journey with a 'tap out' at the stations or
in the bus at the bus stop
Rea Vaya journey ends with a 'tap out' at the validators at a
station or in the bus at a bus stop. You only tap at the beginning
and end of your journey even if you transfer from a feeder to a
trunk service. If you do not 'tap out' you will be penalised up
to R12.50 next time you use your card.
Step 5: Check your balance for the next travel
Check your balance at the station for your next journey. Always
keep a minimum amount of R12.50 in your Smartcard for you
to travel. Keep your Smartcard safe. Keep your Pin a secret.
Enjoy your next travel.
If you believe that a mistake has been made and the Rea Vaya
owes you money, you are advised to appeal by completing and
submitting a “Customer Appeal Form” at one of the Customer
Care Centres of Rea Vaya closest to you.
The Customer Care Agent will log the appeal and provide you
with a reference number. The appeal process will be resolved
within seven working (7) days. If you are successful, your funds
will be refunded to your Smartcard.
F8
C4
C5
T3
F6
F7
C1/C6
T3
T1/T2
3
/T
F9
T1
F10
F12
F11
How to find your way
with Rea Vaya
PLAN YOUR REA VAYA TRIP USING THE
MAPS IN THIS BOOKLET
There are three kinds of services:
¡
¡
¡
Trunk route services (T): These are buses that run only on the
dedicated lane and stop at the BRT stations.
The legend for the strip maps is
as follows:
Stadium
Complementary services (C): These are bus services which start
or end on routes in mixed traffic but join the trunk route.
Commuter rail
Feeder services (F): These are bus services that feed the trunk
route – they start in mixed traffic and end at a Rea Vaya Station.
Taxi rank
On the next pages we have strip maps which indicate all the places that
the Rea Vaya buses stop.
They either stop at a Rea Vaya Station if it is a trunk service or at a Rea
Vaya bus stop if it is a complementary or feeder service.
Bus
Rea Vaya Bus station
Rea Vaya Bus stop
How to use Rea Vaya
REA VAYA ROAD SAFETY
OPERATING TIMES
Weekdays
05h00 to 21h00
We want all Rea Vaya users and motorists along the
route to be safe. Obey the rules of the road.
If you are a motorist, do not drive in the dedicated lane
reserved for Rea Vaya buses. If you are a pedestrian,
only cross at the pedestrian crossing.
If you are a Rea Vaya user, do not try and stop the bus
when it's not at a bus stop. You can only get on or off
the buses at bus stops or stations.
Weekends
05h00 to 18h00
Frequencies:
Between 3 to 5 minutes in peak and 15
minutes in off peak during the week and 30
minutes in off peak over the weekend.
T1 T2
C2 F3
F5
T2 T1
F10
T2 T1
T2 T1
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T1: Thokoza Park to Ellis Park East
C3
T2: Thokoza Park to Braamfontein via Soweto Highway
T3: Thokoza Park to Parktown & Library Gardens East
C3 T2
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C3 C1
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C2: Ndingiliza to UJ Soweto Campus via Maponya Mall
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T2 C3 T1 C3 T1 C3 T1
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Starting 17 February 2014
C3: Inner City route
sh
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C4: Windsor West & Cresta to Parktown & City
Starting 17 February 2014
T1 T2
T3 C1
C4
Starting 11 November 2013
F11 T3 T2 T3 T2 T3 T1 T2
C3 T2 C3
C3
T3 C3
F12
Starting 17 February 2014
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F1: Naledi to Thokoza Park
T1 F2
C2 T3
T3 F9
F2: Protea Glen to Thokoza Park
T1 T2 T3
C2 F2 F9
F3: Jabavu to Lakeview
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F4: Mofolo to Boomtown
T2
F5: Eldorado Park to Lakeview
T1 T2
T3 C2
F3 F10
Starting 11 November 2013
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F7: Amalgam to Bosmont Station
Starting 13 January 2014
C6 F6
T3
Starting 11 November 2013
T3
Starting 13 January 2014
T1 T2 T3
F1 F2
F9 C2
T2 T3
C3 C5
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F12: Parktown Distribution Route
F11 T3
C3 T2
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F11: City to Yeoville / Bellevue
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rg
bu
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de
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dj
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dj
sp
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Ti
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&
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m
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La
k
F10: Lakeview to Pimville
Starting 13 January 2014
T1 T2
T3 C2
F3 F5
Starting 17 January 2014
T2 T3
C3 C5
Starting 17 February 2014
Contact Us
For Rea Vaya queries phone the Johannesburg Call Centre on 0860 JOBURG \ (0860 562 874)
email: reavaya@joburg.co.za
website: www.reavaya.org.za
/ReaVayaBustransit
@ReaVayaBus
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