PRODUCT SUMMARY MyFlexiSaver 1. DESCRIPTION OF PRODUCT MyFlexiSaver is a regular premium participating anticipated endowment plan that offers Guaranteed Cash Benefits starting from the end of the 5th policy year, payable yearly until the year before policy maturity. This plan is a participating life insurance policy that allows You to participate in the performance of the Participating Fund of Aviva Ltd's life insurance business in the form of nonguaranteed bonuses. The objectives of the policy are to provide stable savings returns and insurance coverage in the event of Death, including Accidental Death, Terminal Illness, and Total and Permanent Disability. Note: “You” / “Your” relates to the Policyholder “We”/ “Us” relates to Aviva Ltd Product At-a-glance • Start Your basic plan by either opting for Your choice of Sum Assured*, or Your preferred premiums payable. • Make payments only once a year for a 10-year regular premium policy. • Enjoy Guaranteed Cash Benefits starting from the end of the 5th policy year, payable yearly until the year before policy maturity. • Choose from the flexible cash benefits options available: (1) Receive Guaranteed Cash Benefits during the policy term; or (2) Re-invest the Guaranteed Cash Benefits with Aviva Ltd at prevailing non-guaranteed interest rate; or (3) Use the Guaranteed Cash Benefits to off-set premiums • Receive the Maturity Benefit consisting of 100% Sum Assured* plus any bonuses and any re-invested Guaranteed Cash Benefits with interest upon policy maturity. • Guaranteed issuance upon application. No medical underwriting is required. • Benefit from the flexibility to withdraw accrued Reversionary Bonuses and any re-invested Guaranteed Cash Benefits with interest should the need arise. • Enjoy a peace of mind from the insurance coverage offered by this plan covering Death, Accidental Death, Terminal Illness and Total and Permanent Disability. Add on additional Supplementary Benefit(s) (i.e. Rider(s)) for the extra peace of mind where available. Note: *The Sum Assured is the Guaranteed Maturity Value and not the Death Benefit. Refer to the section on Death Benefit for more details. 2. • PLAN FEATURES AND BENEFITS 2.1 GUARANTEED CASH BENEFITS You can enjoy Guaranteed Cash Benefits starting from the end of the 5th policy year, payable yearly at the end of each policy year, till the policy year before policy maturity, upon survival of the Life Assured. Each Guaranteed Cash Benefit is equivalent to the annual premiums payable on the basic plan. You can choose from the available flexible Guaranteed Cash Benefits options: (a) receive the Guaranteed Cash Benefits via cheque or direct credit to Your bank account; or (b) re-invest the Guaranteed Cash Benefits with Aviva Ltd at the prevailing non-guaranteed interest rate which is determined by Aviva Ltd from time to time; or (c) use the Guaranteed Cash Benefits to off-set premiums. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 1 of 8 E & O.E Jan 2013 Your Guaranteed Cash Benefits will be used to off-set premiums as a default selection. Should you prefer to choose other cash benefits options, You may instruct Us accordingly via a written notification. If You have opted to re-invest Your Guaranteed Cash Benefits with Us, You may choose to either fully or partially withdraw them with accrued interest by submitting a withdrawal application to Aviva Ltd. The minimum amount for a withdrawal is S$1,000 (in multiples of $10) or the balance available. 2.2 MATURITY BENEFIT Upon policy maturity, You will receive a Maturity Benefit consisting of the following: (i) Guaranteed Maturity Value of 100% Sum Assured (ii) any Accumulated Revisionary Bonus, (iii) any Terminal Bonus, (iv) any re-invested Guaranteed Cash Benefits with non-guaranteed interest (if not previously withdrawn), less any amount owing to Aviva Ltd. Please refer to the Benefit Illustration for the projected Maturity Benefit You may receive at the end of the policy term. 2.3 NON-GUARANTEED BONUSES FROM AVIVA LTD’S PARTICIPATING FUND You will enjoy both Reversionary and Terminal Bonuses as Aviva Ltd distributes a share of its Participating Fund profit to You in the form of such bonuses. The Reversionary and Terminal Bonuses are non-guaranteed bonuses. Reversionary Bonus is nonguaranteed, but once declared and vested, it forms part of the guaranteed benefit of the Policy. Terminal Bonus is non-guaranteed and it may be credited upon an insurance claim, surrender of the Policy or upon policy maturity. For more details, please refer to the section on “Non-guaranteed Bonuses Payable”. Where applicable, You may choose to either fully, or partially withdraw the cash value of the accrued Revisionary Bonuses. The minimum amount for a withdrawal is S$1,000 (in multiples of S$10) or the balance available. 2.4 SURRENDER BENEFIT Your Policy will acquire a cash value from the start of the 2nd policy year onwards as long as the 2nd premium payment has been paid, and subsequent premiums are paid when due. Please refer to the Benefit Illustration for the projected cash surrender value You may acquire if You surrender the Policy early. Buying a life insurance policy is a long-term commitment. An early termination of the policy usually involves high costs and the surrender value may be less than the total premiums paid. 2.5 INSURANCE COVERAGE AVAILABLE A. DEATH BENEFIT What do we pay for Death Benefit? We will pay the following upon death of the Life Assured within the policy term: (a) 101% of the total premiums paid on the basic plan, less any total Guaranteed Cash Benefits paid out; and (b) any accumulated reversionary bonus and terminal bonus (non-guaranteed); and (c) any re-invested Guaranteed Cash Benefits with non-guaranteed interest (if not previously withdrawn), less any amount owing to Aviva Ltd in one lump sum. Accidental Death Benefit (ADB): If death is due to accidental injury before age 80 within the policy term, We will pay the following additional benefit: • 101% of the total premiums paid on the basic plan, less any total Guaranteed Cash Benefits paid out The Accidental Death Benefit is written in the non-participating fund, and does not participate in the performance of the Participating Fund of Aviva Ltd's life insurance business. When does the Death Benefit (including Accidental Death Benefit) terminate? This benefit shall terminate on the earlier of the following dates: (a) the date the Policy terminates; (b) the Benefit Cessation Date of this Death Benefit or Accidental Death Benefit as stated in the Policy Schedule; (c) the date on which the Death Benefit or an advancement of the Death Benefit is paid in full. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 2 of 8 E & O.E Jan 2013 B. TERMINAL ILLNESS BENEFIT What do we pay? We will pay the Terminal Illness Benefit in one lump sum, as an advancement of the Death Benefit upon diagnosis of terminal illness of the Life Assured within the policy term. When does Terminal Illness Benefit terminate? This benefit shall terminate on the earliest of the following dates: (a) the date the Policy terminates; (b) the Benefit Cessation Date of this Terminal Illness Benefit as stated in the Policy Schedule; (c) the date on which the Death Benefit or an advancement of the Death Benefit is paid in full. C. TOTAL AND PERMANENT DISABILITY (TPD) BENEFIT What do we pay? We will pay the TPD Benefit as an advancement of the Death Benefit upon TPD of the Life Assured within the policy term. If the Life Assured covered for this benefit becomes Totally and Permanently Disabled while the policy is in force, we pay the TPD Benefit shown in the table below: Age (ANB) at date of TPD: What we pay: Before the 2nd birthday a) b) 20% of the TPD Benefit will be payable when the TPD Benefit claim is admitted 80% of the TPD Benefit will be paid twelve (12) months later Before the policy anniversary immediately prior to the 70th birthday a) b) An amount up to S$2million of the TPD Benefit will be payable in one lump sum; and The excess above S$2 million, up to a maximum of S$4 million, will be payable in two equal annual instalments and all future premiums of this basic policy will be waived. The first instalment will be payable one year from the date of payment under paragraph (a). If the Policy matures or the Life Assured is diagnosed as suffering from a Terminal Illness or dies (whichever occurs earlier) before the TPD Benefit due is paid in full, Aviva Ltd will pay the balance of the TPD Benefit in one lump sum after such date of maturity or after such date Aviva Ltd admits the claim for Terminal Illness or death (whichever is applicable). The aggregate TPD Benefit in respect of the same Life Assured shall not exceed S$4 million. The balance of the Death Benefit after payment of the S$4 million will be paid on the death of the Life Assured or when the Life Assured is diagnosed as suffering from a Terminal Illness (whichever occurs earlier). When does TPD Benefit terminate? This benefit shall terminate on the earliest of the following dates: (a) the date the Policy terminates; (b) the Benefit Cessation Date of TPD Benefit as stated in the Policy Schedule; (c) the date on which the Death Benefit or an advancement of the Death Benefit is paid in full; or (d) the date on which the TPD Benefit is paid in full. D. SUPPLEMENTARY BENEFITS (RIDERS) Subject to Aviva Ltd’s terms and conditions and provided the Supplementary Benefits (Riders) are available at point of Your application, You can request to add on additional Supplementary Benefits (Riders) to Your Policy during the policy term. Extra premiums are payable for these additional Supplementary Benefits (Riders). Please refer to the Policy Terms and Conditions for the full details of exclusions. 2.6 POLICY TERM, PREMIUM TERM OPTION, FREQUENCY AND METHODS This is a Regular Premium plan with a policy term of 10 years. You may pay Your basic premiums yearly, via the following premiums payment methods: a) For initial premium: Cash, Cheque, Direct Debit or Credit Card (Visa / MasterCard) b) For renewal premium: Interbank GIRO, Cash, Cheque or via AXS (in which the initial premium must be paid via cash, cheque, direct debit or credit card). Except for the first basic premium, subsequent basic premiums must be paid within a period of thirty (30) days from the premium due date. From the end of the 5th policy year onwards, if You have opted to receive the Guaranteed Cash Benefit(s) or to re-invest them with Aviva Ltd, You should ensure that the basic premiums are paid in time to prevent a possible termination of the plan. Premium rates are guaranteed throughout the policy term. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 3 of 8 E & O.E Jan 2013 2.7 ENTRY AGE AND OWNERSHIP BASIS Based on Age-Next-Birthday “ANB” basis Entry Age of the Life Assured: Entry Age of the Assured (also known as the policyholder): Min Max 1 70 At least 17 Ownership basis: Single or Third Party (based on Husband-and-Wife basis for Life Assured of age 17 years old (ANB) and above, and Juvenile Life basis for Life Assured of age 18 years old (ANB) and below.) 2.8 POLICY LOAN You may opt for a Policy Loan of up to 90% of the cash surrender value less any indebtedness. The prevailing minimum loan amount and policy loan rate will be applicable and they are subject to changes according to Aviva’s prevailing terms and conditions. The interest rate is non-guaranteed. 3. AVIVA LTD’S PARTICIPATING FUND 3.1 NON-GUARANTEED BONUSES PAYABLE Aviva Ltd distributes a share of its Participating Fund profit to You in the form of bonus payments as follows: Reversionary Bonus (RB) This is a payment determined annually by Aviva Ltd based on the divisible surplus of Aviva Ltd for the relevant policy year and credited to You on the following policy anniversary. The annual RB rate# is projected at S$12.00 per S$1,000 of the basic Sum Assured. Once bonus is added, it forms part of the guaranteed benefit of the policy, and is projected to compound at S$12.00 per S$1,000 on the Accumulated RB. Terminal Bonus (TB) This is a payment to be determined by Aviva Ltd which may be credited to You on maturity, surrender of the policy, death of the Life Assured or upon advancement of death benefit due to Terminal Illness/Total and Permanent Disability. The TB rate on maturity# (as a % of accumulated Reversionary Bonus) is projected as follows: Policy Term Policy Maturity 10 380.0% The TB rate on death or surrender# (as a % of accumulated Reversionary Bonus) is projected as follows: Policy Year 1-4 5 6 7 8 9 10 Death 0.0% 255.0% 280.0% 305.0% 330.0% 355.0% 380.0% Surrender 0.0% 230.0% 255.0% 280.0% 305.0% 330.0% 355.0% # RB and TB indicated above are based on a projected investment rate of return of 5.25% p.a., which is the higher rate as illustrated in the Benefit Illustration. Please refer to the Benefit Illustration for further information. All bonuses are not guaranteed and depend on the performance of Aviva Ltd’s Participating Fund. All guaranteed benefits, including bonuses which have already been allocated to the Participating Fund policyholders, will be provided for regardless of the performance of Aviva Ltd’s Participating Fund. All future bonuses of the policy which have yet to be allocated to the Participating Fund policyholders are not guaranteed and Aviva Ltd will decide the level of bonus to be declared each year, as approved by Aviva Ltd’s Board of Directors, taking into account the written recommendation of the Appointed Actuary. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 4 of 8 E & O.E Jan 2013 3.2 DETAILS ON INVESTMENT OF ASSETS OF THE PARTICIPATING LIFE INSURANCE FUND Aviva Ltd operates two sub-funds within the main Participating Fund. One sub-fund which is open for new business comprising the majority of all participating business and another sub-fund which is closed to new business consisting of a block of single premium policies. Unless otherwise stated, the following sections of the Product Summary refer to the sub-fund that is open to new business (“Par sub-fund”). As investment best practice and to ensure that Aviva Ltd continues to be able to maintain an acceptable overall risk level, Aviva Ltd may opt for a specific investment strategy for a particular product or particular group of products, creating different investment pools within the Par sub-fund. Investment Objective and Strategy of the Combined Assets Backing the Policy The investment objective of the different investment pools within the Par sub-fund is to select appropriate investments, to earn a competitive rate (allowing for the effect of taxation) commensurate with acceptable levels of solvency risks, having regard to the: nature and term of the particular product or group of products within each investment pool; immediate cashflow needs arising from the product or group of products within the investment pool; prevailing local regulatory and Aviva Group’s requirements; expected returns and volatility of different asset classes; and investment-related risks, mainly market, credit, interest rate, currency and liquidity risks. Through meeting the investment objective, Aviva Ltd aims to provide stable medium to long-term returns to our Par sub-fund policyholders and strive for bonuses that are fair and equitable to the Par sub-fund policyholders. Aviva Ltd holds a wide range of assets to back the Par sub-fund policies and it regularly reviews the long-term asset allocation of each investment pool within the Par sub-fund with due regard to the Par sub-fund’s investment objectives. As part of its investment strategy, maximum and minimum exposures to, and performance benchmarks for different asset classes are also set in accordance with the fund objectives. The long term asset allocation of the Par sub-fund includes some higher risk investments, which we expect to provide a higher return, such as equities, property and others, as well as lower risk investments such as fixed income, cash and deposits. As the Par sub-fund gets smaller and policies on average get closer to maturity, we expect that we will invest less in higher risk investments and more in lower risk investments. The majority of the Par sub-fund’s assets is managed by the appointed third-party investment manager. The remainder of the Par subfund’s assets is managed internally by Aviva Ltd. Below is the name and address of the appointed third-party investment manager: Aviva Investors Asia Pte. Limited 6 Temasek Boulevard #29-00 Suntec Tower 4 Singapore 038986 Policyholders should note that the appointed third-party investment manager may be subject to changes from time to time. Investment Mix As described above, the long-term investment mix (strategic asset allocation) may differ between different products or group of products belonging to different investment pools. For the investment pool that this plan belongs to, the strategic asset allocation is as follows: Asset Class Allocation Fixed Income 57% Equities 28% Property & Others 7% Cash & Deposits 3% Loans 5% MyFlexiSaver belongs to a new investment pool within the Par sub-fund and therefore no historical investment mix can be provided. Net Investment Return and Investment Expense Ratio for the Past 3 Years MyFlexiSaver belongs to a new investment pool within the Par sub-fund and therefore no past net investment return and expense ratio can be provided. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 5 of 8 E & O.E Jan 2013 Key Factors Affecting the Performance of the Participating Fund and Level of Bonuses Within the Participating Fund, the factors affecting each sub-fund’s and investment pools’ performance and level of bonuses include: the Par sub-fund’s investment performance(including the credit risk of the Par sub-fund assets) and its future outlook; Aviva Ltd’s running costs, which include administrative costs, investment costs and commission to intermediaries; the tax Aviva Ltd has to pay; the shareholders’ share of profits, which is tied directly to the bonuses declared; the claims Aviva Ltd has to pay, such as death and surrender claims; commissions paid to intermediary; other profit and losses in the Par sub-fund. Aviva Ltd will determine the level of bonuses taking into account the current performance as well as future outlook for the Par subfund. Sharing of Risks The Participating Fund provides sharing of risk for policyholders – this smoothes out the ups and downs that individual policyholders would have experienced if they have invested independently and directly. Where a specific investment strategy or strategic asset allocation is being adopted, there will be minimal interactions (“cross subsidies”) between investment returns from the different investment pools. However, in certain circumstances, cross subsidies between investment returns from the different investment pools may be allowed subject to the approval of the Appointed Actuary and the investment committee which consists of senior members of Aviva Ltd’s management team. There remains to be cross subsidies between the other key factors affecting the performance of the Par sub-fund and level of bonuses stated above. Surplus of assets in one investment pool may be used to support shortfall of assets in another investment pool to ensure that the Par Fund remains solvent. The values of the assets supporting the products are determined by accumulating the cash flows for each product or group of products. This is calculated by accumulating the premium income plus the investment return, less deductions for expenses, tax, commission, the cost of providing benefits, the shareholders’ share of profits as well as other costs that may be incurred in managing the fund. Smoothing of Bonuses Although bonuses are not guaranteed, insurers generally try to avoid large fluctuations in the bonus declared from year to year. The Company aims to achieve this stability by smoothing bonuses over time. This means that bonuses may be held back in years when the performance of the fund has been good so that bonuses can be less affected when conditions are or seems likely to get less favourable. The net effect is that bonuses and interest rates will not necessarily follow the short-term rises and falls in the investment markets. The greater the exposure to higher risk investments, the greater the expected volatility in net investment return. Smoothing will never reduce any guaranteed benefits that may apply. The cost of smoothing is intended to be neutral over the longer term, although market conditions can lead to a profit or loss on smoothing in the short term. In general, long-term trend and movement are likely to be incorporated into the changes in reversionary (annual) bonus rates, while variations due to sudden or abrupt market movement and volatility are likely to be reflected through the changes in terminal bonus rates. Although changes are smoothed, there is no maximum or minimum amount by which reversionary and terminal bonus rates may be altered. Past 3 Years Bonus Rates Reversionary Bonus (RB) As this is a new plan, actual bonuses are yet to be declared. Terminal Bonus (TB) – As a % of Accrued RB As this is a new plan, past experience for TB declaration is presently not available. Past performance is not necessarily indicative of future performance. Fees and Charges under the Par sub-fund Aviva Ltd incurs expenses in operating the business. These include the salaries of staff, the cost of maintaining the office, investment costs, any commission paid to intermediaries and other such ongoing / one-off costs. When establishing fair payouts, Aviva Ltd will determine a reasonable share of these expenses to be attributed to the operation of each investment pool within the Par sub-fund. Fees and charges have been included in the calculation of the premium and will not be separately charged to the policyholders. Conflict of Interests Aviva Ltd is not aware of any conflict of interest in relation to the Par sub-fund and its management. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 6 of 8 E & O.E Jan 2013 Related Party Transactions We have the following related-party transactions based on terms agreed between the parties concerned: 1. Management services provided by our regional and head office; 2. Management services provided to our related companies; and 3. Investment management services provided by Aviva Investors Asia Pte Ltd. These services are provided based on management agreements signed with all the respective companies. Annual Bonus Updates Policyholders will be updated on the performance of their policy via an annual statement and update, which will be made available to You following the Company’s annual bonus declaration, by 30 June each year. 4. ADDITIONAL INFORMATION 4.1 The Contract This Product Summary provides You with an overview of the plan. The Policy Terms and Conditions provides the full terms and conditions of this plan. 4.2 Exclusions You may refer to Appendix A for an overview of exclusions applicable to the benefits offered under this plan. Please refer to the Policy Terms and Conditions for the full details of such definitions and exclusions. 4.3 Free Look If You decide that the policy is not suitable for Your needs, a full refund of the premiums less any expenses incurred will be made to You upon receipt of Your written notification of cancellation, and return of the original policy to Aviva Ltd at its Registered Office within 14 days from the date You receive Your policy. If the policy was sent to You by post, You are considered to have received it seven (7) days after posting. 4.4 Point-of-Sale Documents A copy of the following documents is provided at the point-of-sale: Benefit Illustration Product Summary Fact Find Your Guide to Life Insurance Your Guide to Health Insurance (if applicable) 4.5 Your Guide to Participating Policies (YGTPP) The industry guide YGTPP is available on LIA web-site : www.lia.org.sg. 4.6 Policy Owners’ Protection Scheme This Policy is protected under the Policy Owner’s Protection Scheme, and is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for Your Policy is automatic and no further action is required from You. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Us or visit the LIA or SDIC web-sites (www.lia.org.sg or www.sdic.org.sg). 4.7 Details of the Insurer This plan is underwritten by Aviva Ltd, part of Aviva plc. Web-site : www.aviva.com.sg. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 7 of 8 E & O.E Jan 2013 Appendix A – Exclusions 1. General Exclusions If the Life Assured commits suicide (while sane or insane) within one (1) year of the Policy Issue Date of the basic plan, of the date a Supplementary Benefit is added, or the date of the last reinstatement of the Policy (whichever is later), the Policy will be void from the date immediately prior to the date of death. 2. Accidental Death Benefit Accidental Injury directly or indirectly, wholly or partly caused by or arising from or contributed to by the following is excluded: (a) self-inflicted injuries or suicide, while sane or insane (b) bodily infirmity, or mental or functional disorder, or illness or disease of any kind, or any infection other than an infection occurring simultaneously with and in consequence of a cut or wound of an Accidental Injury; (c) the taking of poison, voluntarily or involuntarily; (d) any injury sustained: i. while on duty in any navy, army, air force, military, firemen, civil defence, police or any other law enforcement organisation; ii. as the result of the action of any armed forces, or accident or violence arising by reason of the existence of a state of armed conflict; iii. as the result of participation in any aerial activity including parachuting and sky diving; iv. as a result of travel in any type of aircraft other than as a crew member or farepaying passenger on a regularly scheduled passenger flight of an international commercial airline; v. as a result of the Life Assured committing, attempting or provoking an assault or crime or any violation of the law by the Life Assured; vi. while under the influence of alcohol or drugs; vii. as a result of racing of any kind other than on foot; viii. as a result of participation in any underwater activity 3. Terminal Illness Benefit Terminal Illness in the presence of HIV infection is excluded. 4. Total Permanent Disability Benefit Aviva will not pay the TPD Benefit for any Total and Permanent Disability directly or indirectly, wholly or partly caused by or arising from or contributed to by: a) self-inflicted injuries, while sane or insane; b) injuries sustained during travel on any type of aircraft except as a fare-paying passenger or a crew member of an international airline operating on a regularly-scheduled passenger flight of a licensed commercial aircraft. This insurance policy is underwritten by Aviva Ltd Aviva Ltd 4 Shenton Way #01-01 SGX Centre 2 Singapore 068807 Tel: (65) 6827 7988 Fax: (65) 6827 7900 www.aviva.com.sg Company GST Reg No: MR-8500166-8 Reg. No.:196900499K MyFlexiSaver Page 8 of 8 E & O.E Jan 2013