Cisco Connected Health: The IT Foundation for a Healthy Practice Cisco Connected Health: The IT Foundation for a Healthy Practice By improving the delivery of care, elevating compliance, and decreasing costs, Cisco Healthcare Solutions provide the foundation for a healthy practice. When you began your practice, chances are your main focus was caring for patients. Today, in addition to providing quality medical care, you must also address new compliance regulations, navigate changing insurance requirements, and manage vast amounts of data. You probably also find yourself addressing complex reimbursement processes, lack of support from other providers, delays in getting test results, and even mix-ups in patient files. For years, large clinics and hospitals have met these challenges with information technology solutions, while smaller medical practices have been forced to use time-consuming paper processes that make information management and patient care more difficult. Now, there’s an answer for small and mediumsized medical practices. Cisco can help you be more compliant, efficient, and profitable with a secure information network. Cisco® Certified Partners provide proven network solutions customized to your unique office structure, operations needs, and patient portfolio. The result is an information network that grows with your practice while helping you meet new electronic health record (EHR) regulations on the use of sensitive information. Curing the Pain of Inefficient Communication Doctors must communicate constantly—with patients, staff, and various medical organizations and providers. When limited to phone, fax, or paper, these efforts are often inefficient and time-consuming. Technology-based e-prescription programs and initiatives help improve efficiency and can decrease investment cost for clinicians who are virtually connected by an online network. The network providing these benefits can also have a strong impact on your entire operation. For meeting new information regulations, a network built on a foundation of Cisco products can save time and money and become a critical platform for helping you deliver better patient care. The Benefits of a Cisco Network Foundation •Pre-registration, registration, and scheduling: Enhanced phone and web-based scheduling, automated reminders, and pre-registration reduce patient wait time and decrease staff workload. •Evaluation and treatment: Moving to mobile access of electronic medical records (EMRs) allows fast and easy location and safe storage of patient information. Accessing the right information at the point of patient contact shortens exam times and increases the accuracy of care. Connected Health • Patient check out: Highly secure paperless processes eliminate the need to mail statements and provide handwritten prescriptions. • Filing claims is faster and more accurate. • Ongoing patient management: New network technologies are enabling greater levels of remote care, allowing patients and doctors to access medical records from any location. By providing highly secure healthcare solutions that efficiently handle and deliver information, Cisco can help you improve the quality and efficiency of your practice. You’ll be able to quickly access test results and learn what medications have been prescribed to prevent redundant lab work and negative drug interactions. With industry-leading network security, sensitive records and documents are protected from hackers or online malware. Accurate and safe patient information helps you address compliance requirements and practice better medicine. Your Three-Step Treatment Plan If you currently use a computer for patient scheduling, you can quickly be on the way to a network that improves workflow and increases process efficiency. The roadmap to a healthy practice consists of three primary steps: • Implement a network designed for your unique practice that will run reliable, highly secure applications and help meet new EHR regulations, supported by a Cisco Certified Partner. • Interact with labs, pharmacies, and other caregivers by shifting from disconnected, isolated relationships to a network with industry-leading security that allows instant access and exchange. • Collaborate with staff, clinicians, and patients by sharing timely and accurate information. A Cisco network makes it possible to implement these steps at your pace. And because the network is flexible, you can take advantage of your investment today as your needs grow over time. By not having to rebuild to upgrade, you can set your practice up to quickly evolve so that it meets your operations and business needs over time. A Medical-Grade Network That Helps Expand Your Practice Cisco’s Medical-Grade Network (MGN) is the infrastructure that helps you utilize your Electronic Health Record to its fullest, keep patient records highly secure, and optimize your communications with patients, staff and the medical community. Cisco and its certified partners can provide a complete, end-to-end MedicalGrade Network designed specifically for your small or mediumsized medical practice. With highly secure communications, business applications, wireless capabilities, and support for advanced applications such as video, the Cisco Medical-Grade Network is the platform for efficient interactions between patients and staff. Expand your practice with voicemail, automated attendant capability, conferencing, and access to critical applications on the go. These features increase staff efficiency in a variety of ways. For example, when a patient calls the office, the receptionist sees their information before the phone is even answered. Patients receive an automated phone reminder for their appointment without anyone from the clinic making these time-consuming daily calls. Your staff is able to focus on patients in your office. In addition, you’ll be more efficient. For instance, you can listen to voicemails on your PC. You’ll be able to document, archive, and share important audio and visual information with other physicians, technicians, nurses, and staff in and outside your practice. You can also add third-party applications that work with your office computers as well as Cisco Unified IP Phones that support dial-out alerts to patients and colleagues, one-touch call recording, and much more. Connected Health The Cisco Advantage Available Today Designed to help you be more secure and responsive, Cisco Healthcare Solutions provide many advantages for the small and medium-sized practice: Today, meeting patient needs, operations requirements, and compliance regulations means an IT network that seamlessly and securely connects staff and information. Cisco and its partners can make your practice more compliant and profitable with proven end-to-end solutions that grow with your practice and help grow your business. • Easy deployment: Designed for practices with minimal networking support, Cisco healthcare solutions provide easy-to-use network management tools. A simple Web browser interface dramatically simplifies installation, support, and ongoing management of your network. • Grows with you: These IT solutions are flexible enough to grow with your practice and operations requirements. The Cisco Smart Business roadmap outlines how to make the most of your technology over the long term. For more information on Cisco Healthcare Solutions, visit: www.cisco.com/go/healthcare. For small and medium-sized medical business practices, learn more at: www.cisco.com/go/smb • Lifecycle services: Cisco and its partners offer a broad portfolio of effective support services to help you use, maintain, and evolve your network. • Financing: Cisco CapitalSM offers a wide range of financing services designed for the needs of small and medium-sized healthcare practices. With competitive rates and fast credit processing, Cisco Capital can help you acquire the solution you need to be successful now and in the future. Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)