April 2015 Submission: Bachelor of Commerce (Culinary Management) Applying for Ministerial Consent under the Postsecondary Education Choice and Excellence Act, 2000 The Minister of Training, Colleges and Universities (MTCU) c/o The Universities Unit 900 Bay Street 9th Floor, Mowat Block Toronto, ON M7A 1L2 Section 1 Introduction 1.1 College and Program Information Name of the College: George Brown College of Applied Arts and Technology URL for the College: georgebrown.ca Proposed Degree Nomenclature: Bachelor of Commerce (Culinary Management) Location (specific address) where program is to be delivered: St. James Campus 300 Adelaide Street East Toronto, Ontario M5A 1N1 Contact Information for person responsible for this submission: Daphne Bonar, Ph.D. Manager of Degree Development and Academic Pathways Room 224, 210 King Street East Toronto, Ontario M5A 1J7 Phone: 416-415-5000 Ext. 2549 Fax: 416-415-4112 Email: Daphne.Bonar@georgebrown.ca Site Visit Coordinator (if different from above): Christine Walker Chair – Chef School Room 210 300 Adelaide Street East Toronto, Ontario M5A 1N1 Phone: 416-415-5000 Ext. 2231 Fax: 416-415-2611 Email: cwalker@georgebrown.ca 1.2 Expert Reviewer Nominations (Removed for Web Version) George Brown College – Bachelor of Commerce (Culinary Management) 1 1.3 Table of Contents Section 1 1.1 1.2 1.3 1.4 1.5 Section 2 2.1 2.2 2.3 2.4 2.5 2.6 Section 3 3.1 3.2 3.3 3.4 3.5 Section 4 4.1 4.2 4.3 4.4 Introduction ...................................................................................................... 1 College and Program Information ............................................................................................... 1 Expert Reviewer Nominations (Removed for Web Version)....................................................... 1 Table of Contents ........................................................................................................................ 2 Executive Summary ..................................................................................................................... 7 Program Abstract ...................................................................................................................... 15 Degree Level ................................................................................................... 16 Depth and Breadth of Knowledge ............................................................................................. 16 Conceptual and Methodical Awareness/Research and Scholarship ......................................... 18 Communication Skills ................................................................................................................ 24 Application of Knowledge ......................................................................................................... 25 Professional Capacity/Autonomy.............................................................................................. 26 Awareness of Limits of Knowledge ........................................................................................... 28 Admission, Promotion and Graduation ............................................................ 29 Admission Requirements for Direct Entry................................................................................. 29 3.1.1 Direct Entry – Admission Requirements ...................................................................... 30 3.1.2 Direct Entry – Other Admission Requirements ........................................................... 30 Admission Policies and Procedures for Mature Students ......................................................... 31 Promotion and Graduation Requirements ............................................................................... 31 3.3.1 Grading System ............................................................................................................ 31 3.3.2 Promotion and Graduation.......................................................................................... 32 3.3.3 Remediation, Sanctions and Suspensions ................................................................... 33 Advanced Standing Policies and Requirements ........................................................................ 33 3.4.1 Credit Transfer/Recognition ........................................................................................ 33 3.4.2 Prior Learning Assessment and Recognition ............................................................... 34 Advanced Standing – Degree Completion Arrangements ........................................................ 34 Program Content............................................................................................. 36 Overview of Program Development and Structure .................................................................. 37 4.1.1 Curriculum Development Process ............................................................................... 37 4.1.2 Curriculum Development Team Activities ................................................................... 38 4.1.3 Program Structure and Map ........................................................................................ 40 4.1.4 Examples of Area of Study Integration ........................................................................ 43 4.1.5 Liberal Studies and Breadth Requirement................................................................... 47 4.1.6 Bridge Pathways from Diploma to Degree .................................................................. 47 Curriculum Reviews by External Subject Matter Experts (Removed for Web Version)............ 47 Feedback from University Programs ......................................................................................... 48 Program Advisory Committee (PAC) ......................................................................................... 48 4.4.1 PAC Membership ......................................................................................................... 48 4.4.2 PAC Meeting Minutes – July 7, 2014 ........................................................................... 51 George Brown College – Bachelor of Commerce (Culinary Management) 2 4.4.3 PAC Meeting Minutes – October 20, 2014 .................................................................. 54 Professional Accreditation ........................................................................................................ 57 Learning Outcomes ................................................................................................................... 57 4.6.1 Program Outcomes ...................................................................................................... 57 4.6.2 Degree Outcomes, Program Outcomes, and Corresponding Courses ........................ 59 4.6.3 Breadth Outcomes ....................................................................................................... 64 4.7 Course Descriptions .................................................................................................................. 67 4.7.1 Core Course Descriptions ............................................................................................ 67 4.7.2 Non-Core Course Descriptions .................................................................................... 75 4.8 Course Schedules ...................................................................................................................... 87 4.8.1 Course Schedule 1 (Removed for Web Version) ......................................................... 87 4.8.2 Course Schedule 2 ....................................................................................................... 87 4.9 Work Experience ....................................................................................................................... 93 4.9.1 Work Integrated Learning Experience Requirements ................................................. 93 4.9.2 Work Experience Opportunities .................................................................................. 94 4.9.3 Work Experience Learning Outcomes and Evaluation ................................................ 95 4.9.4 Support for Work Experience ...................................................................................... 97 4.10 Course Outlines ......................................................................................................................... 98 4.10.1 Core Course Outlines (Removed for Web Version) ..................................................... 99 4.10.2 Non-Core Course Outlines ........................................................................................... 99 4.10.3 Workload Analysis ....................................................................................................... 99 4.11 Bridging Pathway – Culinary Management Diploma Graduates............................................. 109 4.11.1 Description of Bridge Pathway .................................................................................. 109 4.11.2 Bridging Course Descriptions ..................................................................................... 110 4.11.3 Bridge Course Outlines (Removed for Web Version) ................................................ 112 4.11.4 Gap Analysis – George Brown College Diploma Program.......................................... 113 4.11.5 Examples of Degree versus Diploma Course Differentiation .................................... 121 4.11.6 Gap Analysis – Relevant MTCU Program Standards .................................................. 129 4.5 4.6 Section 5 5.1 5.2 5.3 5.4 Section 6 6.1 6.2 6.3 Program Delivery .......................................................................................... 148 Delivery Methods .................................................................................................................... 148 Quality Assurance of Delivery ................................................................................................. 148 Student Feedback.................................................................................................................... 149 5.3.1 Student Feedback Questionnaire (SFQ) .................................................................... 150 5.3.2 Student Feedback Questionnaire – Field Experience ................................................ 151 5.3.3 Other Sources of Student Feedback .......................................................................... 152 Blended, Hybrid and Online Learning ..................................................................................... 153 Capacity to Deliver ........................................................................................ 154 Demonstrated Strength – Overview of George Brown College .............................................. 154 Demonstrated Strength – Culinary Management ................................................................... 154 Educational Resources – Learning Resources and Technologies ............................................ 156 6.3.1 LLC Collections ........................................................................................................... 156 6.3.2 LLC Computer Resources and Equipment ................................................................. 157 George Brown College – Bachelor of Commerce (Culinary Management) 3 6.3.3 LLC Learning Spaces (Physical and Virtual) ................................................................ 158 6.3.4 LLC Learning Supports and Accessibility .................................................................... 158 6.3.5 LLC Service Standards ................................................................................................ 160 6.3.6 Collaboration with Faculty Liaison Librarian ............................................................. 162 6.3.7 Assessment of Current Resources – Field of Study ................................................... 163 6.3.8 Learning Resources Upgrading and Renewal – Field of Study .................................. 171 6.4 Classroom Space and Seating Capacity ................................................................................... 172 6.4.1 Classroom Configuration ........................................................................................... 172 6.4.2 Classroom Seating Capacity ....................................................................................... 173 6.4.3 Upgrading of Classrooms ........................................................................................... 173 6.5 Equipment, Workstations and Laboratory Space ................................................................... 173 6.5.1 Upgrading of Laboratories and Equipment – Chef School Culinary Labs .................. 173 6.5.2 Upgrading of Laboratories and Equipment – Computer Labs ................................... 174 6.5.3 College Renewal and Expansion ................................................................................ 174 6.6 Support Services ...................................................................................................................... 175 6.6.1 Academic Supports .................................................................................................... 175 6.6.2 Personal Supports ...................................................................................................... 177 6.6.3 Technical Supports..................................................................................................... 180 6.6.4 Career Services .......................................................................................................... 180 6.7 Faculty ..................................................................................................................................... 182 6.7.1 Four-Year Projection of Cumulative Enrolment ........................................................ 182 6.7.2 Faculty Plan ................................................................................................................ 182 6.8 Policies Related to Faculty ...................................................................................................... 184 6.9 Research and Partnerships...................................................................................................... 184 6.9.1 The Office of Research and Innovation (ORI) ............................................................ 184 6.9.2 Community Partnerships Office (CPO) ...................................................................... 184 6.9.3 Culinary Research Lab................................................................................................ 185 6.10 Curriculum Vitae Release ........................................................................................................ 185 6.11 Curriculum Vitae of Faculty Assigned to Degree Program (Removed for Web Version) ........ 185 6.12 Curriculum Vitae of Faculty for Non-Core Courses ................................................................. 185 Section 7 7.1 7.2 7.3 7.4 7.5 Credential Recognition .................................................................................. 186 Program Design and Credential Recognition .......................................................................... 186 Credential Recognition - Employers ........................................................................................ 186 Credential Recognition – Industry Associations ...................................................................... 187 Credential Recognition – Opportunities for Graduate Studies ............................................... 187 Credential Recognition – Letters ............................................................................................. 189 7.5.1 Letters of Recognition – Employers ........................................................................... 189 7.5.2 Letters of Recognition – Industry Associations ......................................................... 202 7.5.3 Letters of Recognition – Universities ......................................................................... 205 Section 8 Regulation and Accreditation ........................................................................ 210 Section 9 Nomenclature ............................................................................................... 211 George Brown College – Bachelor of Commerce (Culinary Management) 4 Section 10 Program Evaluation....................................................................................... 212 10.1 Overview ................................................................................................................................. 212 10.2 Types of Program Reviews ...................................................................................................... 213 10.2.1 Comprehensive Program Review/Self-study ............................................................. 213 10.2.2 Annual Program Review ............................................................................................ 216 10.3 Program Review Schedule....................................................................................................... 224 10.3.1 Internal Annual Program Review Process ................................................................. 224 10.3.2 Comprehensive Program Review Process ................................................................. 225 10.4 Follow-up and Accountability ................................................................................................. 226 10.5 Surveys Created Specifically for Program Review ................................................................... 227 10.5.1 Sample Faculty Survey ............................................................................................... 227 10.5.2 Sample Student Survey .............................................................................................. 234 10.5.3 Sample Alumni Survey ............................................................................................... 241 Section 11 Academic Freedom and Integrity ................................................................... 244 11.1 Academic Freedom ................................................................................................................. 244 11.2 Academic Honesty................................................................................................................... 244 11.2.1 Ensuring Understanding of George Brown Policies and Procedures Concerning Academic Dishonesty.............................................................................................................. 248 11.3 Intellectual Products of Employees and Students .................................................................. 249 11.4 George Brown College Copyright Policy and Guidelines......................................................... 250 11.5 Research at George Brown – Human Subjects Policy ............................................................. 250 11.6 Management of Research Funds ............................................................................................ 251 Section 12 12.1 12.2 12.3 12.4 12.5 Student Protection ........................................................................................ 252 Academic Calendar and Promotional Material ....................................................................... 252 Student Awareness of Policies and Procedures ...................................................................... 252 Resolution of Students’ Academic Appeals, Complaints, Grievances, Disputes ..................... 254 Student Dismissal .................................................................................................................... 255 Diversity, Equity and Human Rights Services .......................................................................... 256 Section 13 Economic Need ............................................................................................. 257 13.1 Summary of Key Findings ........................................................................................................ 257 13.2 Industry/Sector Overview ....................................................................................................... 257 13.2.1 Food Store and Foodservice Industry Sales, Ontario and Canada............................. 257 13.2.2 Employment Outlook................................................................................................. 259 13.3 Sector Demand for Degree Level Graduates........................................................................... 260 13.4 Industry and Sector Support ................................................................................................... 262 13.4.1 fsSTRATEGY Survey – Industry Participants ............................................................... 262 13.4.2 fsSTRATEGY Survey – Desired Graduate Skill Sets ..................................................... 264 13.4.3 fsSTRATEGY – Sector Response on the Need for Proposed Program........................ 264 13.4.4 fsSTRATEGY Survey – Summary of Anecdotal Evidence of Program Need ............... 265 13.4.5 fsSTRATEGY Survey – Willingness to Hire Program Graduates ................................. 266 13.4.6 Employer Feedback on Potential Job Opportunities ................................................. 266 George Brown College – Bachelor of Commerce (Culinary Management) 5 13.4.7 Potential Career Paths ............................................................................................... 269 13.4.8 Sample Job Advertisements ...................................................................................... 270 13.5 Evidence of Student Demand .................................................................................................. 273 13.5.1 Student Interest in the Sector ................................................................................... 273 13.5.2 George Brown Students’ Demand for the Degree .................................................... 274 13.5.3 Intent to Enroll ........................................................................................................... 274 13.6 Additional Sources .................................................................................................................. 275 Section 14 14.1 14.2 14.3 14.4 14.5 14.6 Duplication ................................................................................................... 276 Comparison with College Degree Programs ........................................................................... 276 Comparison with College Advanced Diploma Programs......................................................... 277 Comparison with College Diploma Programs ......................................................................... 279 Comparison with College Graduate Certificate Programs ...................................................... 281 Comparison with University Degree Programs ....................................................................... 281 Conclusion ............................................................................................................................... 285 Section 15 Optional Material.......................................................................................... 286 George Brown College – Bachelor of Commerce (Culinary Management) 6 1.4 Executive Summary George Brown College George Brown College is one of Canada’s largest and most diverse colleges. The College’s three main campuses, St. James, Casa Loma and Waterfront, are located in Toronto’s downtown core and are conveniently accessible by public transportation. As of November 2014, the College had a student body of 25,888 (full-time equivalent) students, including over 3,500 international students, and over 62,800 continuing education registrants. George Brown offers 142 full-time programs and 193 continuing education certificates/designations across a wide variety of professions. Students can earn certificates, diplomas, graduate certificates, apprenticeships, and degrees. George Brown strategically pursues degree opportunities in sectors where it already has significant partnerships and working relationships that inform and strengthen program development and ongoing delivery. The College currently delivers a collaborative Bachelor of Science in Nursing with Ryerson University and four degrees: • • • • Bachelor of Commerce (Financial Services) Bachelor of Business Administration (Hospitality) Bachelor of Technology (Construction Management) Bachelor of Early Childhood Leadership New degree opportunities must align with the College’s Strategic Mandate Agreement (SMA) with MTCU which lists culinary and hospitality programs as areas of strength for George Brown as well as targeted areas for program growth. The Chef School The proposed degree program will be offered through the Chef School which operates within the College’s Centre for Hospitality and Culinary Arts (CHCA). The Chef School has an established reputation for culinary education, supplying industry with foodservice professionals and chefs for over 30 years. The School currently delivers three culinary diplomas, two culinary certificates, one baking and pastry diploma, two baking and pastry certificates, and three specialized postgraduate certificates. While the Chef School originally started small in the Kensington Market area, industry demands quickly required accessing larger space. Approximately 20 years ago, the Chef School moved to its current location on the St. James campus. The Adelaide Street location houses state-of-theart specialty cooking, bar, and wine labs as well as classrooms and computer labs that are fully equipped with Smart classroom automation/AV and the most current industry software. The George Brown College – Bachelor of Commerce (Culinary Management) 7 building is also home to a culinary research lab that conducts consumer testing of creative recipe design, food product development and commercialization, sensory evaluation, nutrition and ingredient label creation, and food quality system consultation. Culinary training is also conducted at The Chefs’ House – a student operated restaurant on campus that provides hands-on work experience to students while offering opportunities to the public for relaxed, urban dining experiences. Graduates of the Proposed Program Employers throughout the foodservice industry have indicated that staff may have mastered kitchen skills but often do not have the business knowledge and skills necessary to advance in their occupations or to lead a foodservice or culinary team. Conversely, managers with commerce expertise often do not have the requisite culinary or food studies knowledge. There is a growing need for professionals who possess culinary and gastronomic knowledge, as well as business acumen and the ability to think creatively and strategically. They must also be familiar with emerging trends that include local sourcing, the proliferation of ethnic foods as immigration rises, interest in organic food, and demand for sustainable practices. The Bachelor of Commerce (Culinary Management) meets employer requirements by preparing students with the depth and breadth of knowledge commensurate with an honours level, undergraduate commerce degree specializing in culinary management. This is accomplished through providing strong foundations in commerce and topics related to food and foodservice, and through the integration of ten liberal studies courses. Students also complete two externship placements to gain 980 hours of applied learning through industry work experience. Combining commerce, food studies, and externship experiences, the degree prepares graduates for kitchen, operations-management, or development positions. Graduates have a range of career paths and potential job titles that include: Restaurant Executive Chef, Corporate Dining Executive Chef, Food and Beverage Manager, Foodservices Director, Active Living Seniors’ Residence Executive Chef, Sous Chef, Multi-Unit Kitchen Chef, Banquet Chef, Caterer, Chef de Partie, Menu Designer, Special Diets Developer, Food Product Developer, Product Development Assistant, Hospitality Manager (Hilton, Fairmont, etc.), Restaurant Development Associate, Culinary Consultant, and Foodservice Labour Consultant. Program Overview Commerce is a broad field of inquiry and the Bachelor of Commerce (Culinary Management) draws on numerous areas of knowledge to develop students’ understanding of key concepts and methods. Culinary management is an interdisciplinary area of study drawing on knowledge and skills from a variety of fields. The program exposes students to varying depths of insight George Brown College – Bachelor of Commerce (Culinary Management) 8 from each field, paralleled by explanation of industry-best practices as they relate to the operation of foodservice businesses. To provide students with the necessary breadth and depth in such an interdisciplinary and broad field of inquiry, the program structure targets eight areas of study: 1. 2. 3. 4. 5. 6. 7. 8. Culinary Proficiency Culinary Theory Accounting and Finance Marketing and Communications Human Resources and Risk Management Specialized Business Research Liberal Studies (breadth) The four-year program consists of 44 courses, including 13 core business courses which address the fundamental theories and concepts of business, 15 courses in culinary, 6 research-related courses, and 10 liberal studies electives. Although some courses specifically address a core area, content from the other areas of study are woven throughout the program. For example, 17 core courses include research-related curriculum and 29 core courses include managementrelated content. The program is designed to lead students through basic- and advanced-level cooking courses that combine food studies readings, assignments, discussions, and essays while providing increasingly complex exposure to classical and current culinary concepts from sustainable and multicultural perspectives. In parallel to culinary formation, students are introduced to the finance and management concepts necessary to manage a variety of modern foodservice operations. Commerce elements of the program use case studies and projects that encourage students to apply broad theoretical concepts to foodservice operational models. Students combine their culinary, research, and commerce knowledge and skills in a number of courses that introduce advanced aspects of product and business research and development. In their work-integrated learning placements, students reinforce and test their theoretical understanding through practical culinary and foodservice applications. Between Years 1 and 2, students are placed in an externship where they have the opportunity to apply their learned knowledge and skills, primarily focusing on culinary management. Between Years 3 and 4, students complete a management externship where they are able to apply their knowledge of management theory. These hands-on experiences help prepare graduates to contribute to the culinary industry in leadership roles. Additionally, the research focus in the degree program ensures that graduates have the academic and practical requirements to pursue graduate studies in the field of food studies and/or commerce if they wish to do so. George Brown College – Bachelor of Commerce (Culinary Management) 9 As the program structure and courses were being developed, the Chef School and curriculum development team solicited feedback from several sources, including four external subject matter experts (SMEs) in the field: • Dr. Máirtín Mac Con Iomaire, Lecturer, School of Culinary Arts & Food Technology, Dublin Institute of Technology (Dublin, Ireland) • Dr. Angelo Camillo, Associate Professor of Strategic Management, School of Business, Woodbury University (Burbank, California) • Dr. Hari Pulapaka, Associate Professor of Mathematics and Computer Science, Department of Mathematics and Computer Science, Stetson University (Tampa, Florida) • Dr. Chris Gibbs, Assistant Professor, Ted Rogers School of Hospitality and Tourism Management, Ryerson University (Toronto, Ontario) These SMEs reviewed the draft program structure, program outcomes, and course outlines. Each reviewer provided a report and recommendations for continued refinement of program content. Several of their suggestions were incorporated into the curriculum and course outlines presented in this application. Overall, all four reviewers expressed enthusiastic support which can be summarized by the following statement by Dr. Camillo: In my personal opinion, based on my industry and academic experience that spans over four decades in over 10 countries and 4 continents, the program has great potential and supports the growing demand for change in the global hospitality education. I find the program unique and without direct competition. The program, although industry specific, may provide a solution to the widening gap between education and industry. More specifically, George Brown College is pioneering a greatly needed change through which students will be prepared for jobs already in demand but also for jobs that have yet to be created. Program design and development was also guided by a Program Development Advisory Committee (PDAC) that was formed to advise on the content, design and structure of the degree. This PDAC was involved in discussions related to the degree for over a year, and has provided guidance throughout the conceptualization, design and curriculum development stages of the program. At the October 20, 2014 meeting, the PDAC transitioned into a formal Program Advisory Committee (PAC), and provided unanimous support for the development of the degree program. Degree Completion – Bridge Pathway George Brown is a strong proponent of facilitating credit transfer and credential recognition to build pathways between programs. It proposes a bridge into the degree program for graduates George Brown College – Bachelor of Commerce (Culinary Management) 10 of a two-year Culinary Management diploma program. Graduates from George Brown’s Culinary Management Diploma Program (H100) or the Culinary Management Integrated Learning Diploma Program (H116), with a GPA of 75% or higher, will be eligible to transfer into the degree program. The bridge for entry into Year 3 (Semester 5) of the program comprises: • Five core courses (Fundamentals of Accounting, Fundamentals of Research, Introduction to Restaurant Management, Macroeconomics: Canada in the Global Environment, Principles of Marketing) and Gastronomy, a course designed specifically for the bridge. All six courses must be successfully completed before entering the degree. • Two additional core courses (Managerial Accounting and Microeconomics: Canada in the Global Environment) must be completed before graduation. Several Ontario colleges have culinary management diploma programs. Given the range of curriculum offered in these programs, it is anticipated that one bridge pathway will not serve all programs. Until articulation agreements are established with other colleges, diploma graduates wishing to bridge into the proposed degree program will be considered for admission and be assessed on a case-by-case basis for advanced standing credit recognition. Capacity to Deliver The Bachelor of Commerce (Culinary Management) program will be delivered at George Brown’s St. James campus. The projected enrolment is 48 students entering into Year 1 in each Fall intake, with an additional 48 students entering through the bridge pathway into Year 3. Once the program is fully established, and based on current retention rates, the program is expected to have a cumulative program enrolment of 242, and will produce an estimated 72 graduates annually. The College’s Master Space Planning Committee and the CHCA have analyzed the lab and lecture hall spaces required to accommodate, not only the projected enrolment for the degree program, but also that of the CHCA’s other programs. Given current lab and lecture hall capacity at the College and, should the CHCA fail to acquire new space to dedicate to the degree program, the CHCA is prepared to reduce the enrolment of the two-year Culinary Management diploma. The capacity analysis demonstrates that the lab and lecture hall space gained by reducing the two-year Culinary Management program by up to four sections will accommodate the numbers of students that the degree’s enrolment plan projects. The Library Learning Commons (LLC) on St. James campus is a 25,000 square foot, two-floor facility that includes the Library’s print collections, computing commons, adaptive technology lab, and spaces for collaborative, individual, and quiet study. There is also an e-Library in the Chef School Adelaide location that includes 45 open access computers, kiosks, and a laptop loan George Brown College – Bachelor of Commerce (Culinary Management) 11 program. An analysis conducted in collaboration with the LLC and the CHCA identified an investment of $25,560 for books, e-books, and online subscriptions will be required before program launch. After launch, it is estimated that an annual investment of approximately $14,000 will be required to maintain program-related educational resources. The CHCA currently has four full-time faculty members with the academic credentials and professional experience required to teach in the degree program. Two possess Ph.D.s and two have master’s degrees. These professors are now teaching at the Chef School and are responsible for classroom and laboratory instruction, presentations at professional and academic conferences and meetings, industry and academic publications, and special events. These full-time faculty members will be the core strength in the degree program. There are also three qualified instructors with master’s credentials who teach or have taught on partial-load basis at George Brown and who have indicated interest in teaching in the degree program. In addition to the faculty members already identified for this program, the Chef School intends to increase its program complement with a total of five new full-time faculty hires with the following specializations: 1. 2. 3. 4. 5. Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA Ph.D. Nutrition MA and Red Seal (Cook) MA and Red Seal (Cook) Ph.D. Business or DBA While the percentage of courses taught by faculty members with a terminal credential will fluctuate as the program is delivered over the first four years, the new faculty hires will ensure that the established program will consistently meet the benchmark that 50% of all core courses be taught by faculty with a terminal academic credential in the field or in a closely-related field/discipline. Credential Recognition In addition to the proposed degree program receiving unanimous support from the PAC, the Chef School also consulted with a broad range of employers and industry stakeholders through reseach conducted by fsSTRATEGY Inc., an independent foodservice industry consulting firm. This industry research included interviews with 40 industry operators and industry thought leaders to assess industry interest in a culinary degree. Interview results indicated that 95% of industry respondents saw a need for a culinary management degree, and 94% of industry respondents would likely hire a graduate from a culinary management degree program. Several letters were received (and included in this application) from potential employers, industry associations, and universities that indicate recognition of the proposed credential. George Brown College – Bachelor of Commerce (Culinary Management) 12 Many of the industry and employer letters reflect a position similar to the statement made by Tony Elenis, President and CEO of the Ontario Restaurant Hotel & Motel Association (ORHMA): I see strong need for graduates with the knowledge and skills necessary to participate in culinary management teams within a variety of foodservice environments. The program’s emphasis on culinary management, accounting, marketing, supply chain management and industry research will produce highly-desirable employment candidates. Candidates will be well positioned to apply their knowledge, skills and experience to a range of foodservice organizations. The degree program is also designed to provide students with a pathway to pursue graduate studies. Letters indicating recognition of the proposed degree, should it receive consent, have been received from Boston University, University of British Columbia, University of the Pacific, and York University. Examples of potential graduate study and research areas include the impact of food and nutrition on various societies and countries, food system sustainability, and food policy implementation strategies. Nomenclature and Non-Duplication There are no bachelor-level Culinary Management degrees in Canada. While a significant number of bachelor-level Hospitality and Hospitality & Tourism Management degrees offer advanced instruction in fields related to restaurant management, the proposed program provides students with knowledge of and exposure to culinary studies and food research as disciplines in and of themselves; this is a key differentiating factor. Compared to what is available in existing hospitality/tourism degree programs, our proposed degree will expose students to significantly greater breadth and depth of culinary management concepts, culinary skills and knowledge, and culinary work-integrated learning experiences. The Bachelor of Commerce nomenclature conveys a degree-level instructional environment, and clearly indicates the orientation of the degree in terms of approach and preparation of the students. While Bachelor of Commerce degrees vary in specialization, there are several areas of instruction which tend to be common, such as accounting, finance, marketing, communication, human resources, and law. Courses in these areas are included in the proposed degree, thereby meeting the current standard in place for Canadian undergraduate commerce degrees in both universities and colleges. As well, using Bachelor of Commerce nomenclature is consistent with nomenclature adopted for several recently launched Ontario college degrees. Bachelor of Commerce degrees typically offer a major or specialization. The proposed descriptor of “culinary management” is the established program-title convention used in numerous Ontario postsecondary diploma programs. Although course composition varies by institution, “culinary management” program descriptors normally signify the presence of George Brown College – Bachelor of Commerce (Culinary Management) 13 advanced culinary and pastry courses, essentials of management, as well as elements of communications, mathematics, and menu development. Economic Need The need for the program was identified through an analysis of the industry and employment prospects for graduates. Food and foodservice providers are economic drivers in Ontario with Toronto being the centre of the Province’s food and beverage sector, employing over 60,000 people. More than 75% of all agricultural products grown on farms outside the region are processed locally in the Toronto region, with a quarter of those servicing the fast-growing specialty food market, spurred by the city's diverse population. 1 A recent joint study undertaken by the University of Guelph and Food and Beverage Ontario found that existing labour shortages in the agri-food sector are expected to continue for positions that require postsecondary education. 2 The study concluded that the sector will need individuals with business management skills and also background knowledge of agriculture and/or food and beverage processing industries and related products. The study also forecasts a need for managers and supervisors educated in agriculture, food and beverage processing, and/or food science. Leadership roles are crucial in food and beverage processing businesses, and workers who have both culinary knowledge and the skills to be a manager or supervisor are in demand. Student interest in the proposed program is strong. Surveys conducted with 515 students and 128 alumni from three George Brown Chef School diploma programs show that 64% of respondents would have applied to the degree had it been available when they initially applied to George Brown College. George Brown College has a strong, established reputation in culinary programs and the proposed Bachelor of Commerce (Culinary Management) leverages existing faculty expertise and facilities. Offering a baccalaureate program is a logical step that can serve to advance the field by addressing the educational components in a thorough, thoughtful way in order to produce graduates that meet employer requirements for multifaceted culinarians. Program graduates will be well positioned to make meaningful contributions to the foodservice industry and support Ontario’s emerging culinary trends, especially those related to sustainable practices, ethnic and specialized food requirements, and local food sourcing. 1 http://www.investtoronto.ca/Business-Toronto/Key-Business-Sectors/Food-and-Beverage.aspx Planning for Ontario’s Future Agri-Food Workforce: A Report on Agriculture and Food & Beverage Processing Training in Ontario Colleges and Universities.http://www.foodandbeverageontario.ca/Default.asp?id=submissionsand-statement&l=1 2 George Brown College – Bachelor of Commerce (Culinary Management) 14 1.5 Program Abstract The Bachelor of Commerce (Culinary Management) program is a four-year degree that combines professional kitchen management training with the finance, economic, communications, and revenue-management concepts typical of commerce degrees. The program answers industry need for chefs with higher-level business, management, accountancy, nutrition, and cultural awareness. With the food and beverage industry becoming increasingly complex, diners and employers are demanding a larger pool of culinary professionals who can see to their work with certainty, professionalism, strategy, and creativity. Additionally, industry sectors involved in food-product development, active-living and longterm care facilities, multi-unit restaurant corporations, and banquet and event sectors each have identified shortages of multifaceted culinarians who can competently and professionally oversee operations and who have adequate culinary formation. The program is designed to lead students through basic- and advanced-level cooking courses that combine food studies readings, assignments, discussions, and essays, while providing increasingly complex exposure to classical and current culinary concepts from a sustainable, multicultural perspective. In parallel to culinary formation, students are introduced to the finance and management concepts necessary to manage a variety of modern foodservice operations. Commerce elements of the program use case studies and projects that encourage students to apply broad theoretical concepts to sustainable foodservice operational models. Students combine their culinary, research, and commerce knowledge and skills in a number of courses that introduce advanced aspects of product and business research and development. Using the knowledge and skills gathered through exposure to commerce, food studies, and practical-culinary courses, students complete two externship placements to gain 980 hours of applied learning through industry work experience. Combining commerce, practical, food studies, and externship experiences, the degree prepares graduates for kitchen, operations management, or development positions. Graduates have a range of career paths and potential job titles which may include: Restaurant Executive Chef, Corporate Dining Executive Chef, Food and Beverage Manager, Foodservices Director, Active Living Seniors’ Residence Executive Chef, Sous Chef, Multi-Unit Kitchen Chef, Banquet Chef, Caterer, Chef de Partie, Menu Designer, Special Diets Developer, Food Product Developer, Product Development Assistant, Hospitality Manager (Hilton, Fairmont, etc.), Restaurant Development Associate, Culinary Consultant, and Foodservice Labour Consultant. For students who plan to pursue further academic studies, there are a range of areas to consider. Further academic study and research areas include: the impact of food and nutrition on various societies and countries, food system sustainability, and food policy implementation strategies. George Brown College – Bachelor of Commerce (Culinary Management) 15 Section 2 Degree Level This section describes how the proposed Bachelor of Commerce (Culinary Management) meets the Postsecondary Education Quality Assessment Board (PEQAB) Degree Level Standard. George Brown College followed a thorough process to structure and develop the program content. Since September 2013, a curriculum development team has conducted program design and curriculum development activities. This team spearheaded research activities to identify industry needs and program focus. It continues to consider all aspects of program development and work closely with the Office of Academic Excellence and the College’s Program Planning Review Committee (PPRC) to ensure internal quality assurance standards are met. As the program structure and courses were being developed, the Chef School and curriculum development team solicited feedback from several external sources, including four external subject matter experts (SMEs). These SMEs reviewed the draft program structure, program outcomes, and course outlines. Each reviewer provided a report and recommendations for program content. Several of their suggestions were incorporated into the curriculum and course outlines presented in this application. For more information on program content development and the SME reports, refer to Section 4 – Program Content. 2.1 Depth and Breadth of Knowledge Competencies that the holder of the qualification is expected to be able to demonstrate: a. A developed knowledge and critical understanding of the key concepts, methodologies, current advances, theoretical approaches and assumptions in a discipline overall, as well as in a specialized area of a discipline; b. A developed understanding of many of the major fields in a discipline, including, where appropriate, from an interdisciplinary perspective, and how the fields may intersect with fields in related disciplines; c. A developed ability to: i) gather, review, evaluate and interpret information; ii) compare the merits of alternate hypotheses or creative options, relevant to one or more of the major fields in a discipline; d. A developed, detailed knowledge of and experience in research in an area of the discipline; e. Developed critical thinking and analytical skills inside and outside the discipline; f. The ability to apply learning from one or more areas outside the discipline. George Brown College – Bachelor of Commerce (Culinary Management) 16 The Bachelor of Commerce (Culinary Management) prepares students with the depth and breadth of knowledge commensurate with an honours level, undergraduate commerce degree specializing in culinary management. This is accomplished through providing strong foundations in commerce and topics related to food and foodservice and through the integration of ten liberal studies courses throughout the program. Commerce is a broad field of inquiry and the Bachelor of Commerce (Culinary Management) draws on numerous areas of knowledge to develop students’ understanding of the field’s key concepts and methods. These areas are addressed in courses such as Human Resources, Communications, Economics, Accounting, Finance, and Restaurant Management. Preparing students for successful management of a commercial culinary enterprise requires exposure to the theoretical approaches and current research in food studies. The relationships among culture, sustainability and food, as well as the practical skills to function in a kitchen, are addressed in Restaurant Management and Culinary Skills I and II. Accounting and Finance courses require students to obtain a working knowledge of general accounting principles as well as the ability to read, prepare, and consolidate financial statements such as balance sheets, income statements, and cash flow ledgers. Communications courses require students to develop verbal and written communication skills through group and individual assignments, presentations, and written reports, especially in the genres and styles typical not only in commercial enterprises, but in advanced writing about food issues. Human Resources and Concepts of Customer Service engage students in the latest research into team dynamics, interpersonal professionalism, and effective operations. Students develop skills to think critically and analytically through exposure to scholarship and studies in all the core courses. In particular, Fundamentals of Research, Market and Feasibility Research, and Research and Development prepare students to develop hypotheses, undertake primary and secondary research, analyze findings, and communicate results using a variety of methods. Exposure to research in commerce and food studies is reinforced through application, facilitated by group assignments, case studies, industry-based projects, and a capstone project. Ten liberal studies electives provide students with more than introductory breadth of knowledge in areas outside the food studies and commerce fields. In the first two years of studies, students choose two liberal studies courses from among Sociology, Philosophy, Art History, and/or Environmental Science courses. These lower-level electives assist in forming foundational survey knowledge. In the third year of study, students select four upper-level liberal studies courses. In the last year of study, students take four more upper-level liberal studies courses that delve into theoretical frameworks and methodologies in areas of study outside of the core curriculum. George Brown College – Bachelor of Commerce (Culinary Management) 17 Upper-level breadth courses explore topics in greater depth than the lower-level courses, and often from an interdisciplinary perspective. Students apply their foundational knowledge to critically evaluate the complexities of specific topic areas. Examination of significant themes and theoretical frameworks require greater depth of analysis, as demonstrated by the demands of the reading assignments and written assessments. 2.2 Conceptual and Methodical Awareness/Research and Scholarship Competencies that the holder of the qualification is expected to be able to demonstrate: An understanding of methods of enquiry or creative activity, or both, in their primary area of study that enables the student to: a. Evaluate the appropriateness of different approaches to solving problems using well established ideas and techniques; b. Devise and sustain arguments or solve problems using these methods; c. Describe and comment upon particular aspects of current research or equivalent advanced scholarship. The proposed degree is designed to meet the culinary industry’s growing need for professionals who have the knowledge and skills to react to ever-changing local and global economic conditions. Graduates will not only have a strong comprehension of research methods, entrepreneurial acumen, and expertise in culinary matters, but also the capacity to solve problems, critique practices, and innovate. Lower-level courses (Years 1 and 2) provide grounding foundation in culinary skills learned through individual and group assignments, teaching them to think critically about food, as well as how to work effectively as a member of a kitchen brigade. In the first two years of study, students begin to develop their critical-thinking and problemsolving skills through courses such as Fundamentals of Research, Business Communications, Introduction to Marketing, Fundamentals of Accounting, and Managerial Accounting. These courses develop students’ skills through individual and group projects, case studies, readings of academic and industry research, and presentations. In the last two years of study (Years 3 and 4), students develop and refine their critical and analytical problem solving skills through courses such as Market and Feasibility Research, Advanced Managerial Communications, Statistics, Restaurant Law, Advanced Nutrition and Food Science, Research and Development, Strategic Revenue Management, and Black Box. In Market and Feasibility Research, students undertake industry-focused primary research to support their market and feasibility reports. Beyond developing skills in theoretical courses, George Brown College – Bachelor of Commerce (Culinary Management) 18 students develop critical-thinking skills through practical courses such as Advanced Nutrition and Food Science and Black Box, where they are challenged to create and or modify menus and develop impromptu dishes without prior planning, as is an industry practice. In Advanced Nutrition and Food Science, students apply the concepts of nutritional menu modification learned in Nutrition and Food Science, where they modify recipes to conform to provincial standards such as reduced calories, gluten free, and fat free. A similar process is undertaken in Black Box, where students are required to draw on their knowledge of food preparation (Culinary Skills I and II, Butchery & Café Production, Food for Special Events, and Essential Flavours of the Modern Kitchen), food theory (Gastronomic Theory I and II, Nutrition and Food Science), and menu engineering (Catering and Menu Management) to develop industry-level dishes given a set ingredient list and set time. Throughout the degree, students are introduced to the concept of sustainability. While this degree could narrow its focus of sustainability to only food sourcing, it takes a broader approach looking at sustainability considerations from farm to plate. In Year 1, students are introduced to sustainability though lectures on the food web (Introduction to Restaurant Management, Butchery and Café Production, Gastronomic Theory II), local sourcing (Introduction to Restaurant Management, Butchery and Café Production, Culinary Skills II), organic growing and farming practices (Introduction to Restaurant Management, Butchery and Café Production, Butchery and Café Production, Culinary Skills II), kitchen efficiency (Introduction to Restaurant Management), and sustainable food practice outlooks (Introduction to Restaurant Management, Culinary Skills I, Gastronomic Theory II). In their first externship between Years 1 and 2, students draw on their understanding of sustainability to describe the sustainability practices they observe in their workplace and make suggestions for improvement. In Year 3, students learn about the considerations for sustainable, organic, and local recipe development and its role and place on a menu (Catering and Menu Management), as well as learning about the concept of sustainable purchasing (Food and Beverage Cost Control). In their third year of study, students conduct a market study for a new or expanding restaurant operation which includes an assessment of the impacts such an establishment will have on economic, social, and environmental sustainability in the area. In their last year of study, students learn the value of the environment and terroir in the production of wine, as well as the sustainability practices that are available to the industry and how they are currently being employed. The degree’s culinary courses introduce students to practical cookery and degree-level research skills. Each practical cooking course – Culinary Skills I and II, Baking and Pastry for Cooks, Butchery & Café Production, Food for Special Events, Patisserie Production, and Essential Flavour of the Modern Kitchen – includes a lab component supported by essays and assignments that provide formation in food studies research skills. George Brown College – Bachelor of Commerce (Culinary Management) 19 The program’s formative culinary courses – Gastronomic Theory I and II, Culinary Skills I and II – delve into the concepts of heat control, emulsification, mother sauces, characteristics of food, and plate composition, while leading students through a series of assignments designed to provide systematic introduction to essay writing and research skills. Gastronomic Theory I and II parallel the practical culinary courses with explanations of the theoretical principles of classical cuisine, cooking methods, recipe families, the interrelationships between recipe families, explanation of meat cuts, discussion of the culinary properties of meat and vegetables, and seasoning norms. Readings in history and culture of food, gathered from Maguelonne Toussaint-Samat’s A History of Food and occasionally from papers published through the Oxford Symposium on Food and Cookery, supplement conceptual discussions. Readings from food theorist Harold McGee’s On Food and Cooking: The Science and Lore of the Kitchen augment theoretical insight into some of the culinary concepts introduced in Culinary Skills I and II, offering greater depth of insight into the historical evolution of cuisine, its sociocultural significance, ethical dilemmas, and the basic scientific principles that relate to each week’s recipes. To allow students to further engage with topics introduced in food theorists’ works, assignments encourage selection of research topics of incremental complexity, beginning with projects that emphasize library research skills, identification of peer-reviewed and scholarly sources, and citation methods. Later assignments build on these skills while guiding students through formation and development of a problem statement, annotating a bibliography, supporting and sustaining a short academic argument, and supporting an argument with scholarly sources. The remainder of the program’s culinary courses build on the practical and research skills developed in Culinary Skills I and II and Gastronomic Theory I and II by examining subfields of cookery in which chefs are commonly engaged. Baking and Pastry for Cooks and Patisserie Production introduce scaling, fermentation, baking, fruit and chocolate desserts, tempering of chocolate, various pastry doughs, and pastry lamination. Butchery & Café Production introduces students to butchery fundamentals, following through with preparation of butchered products into dishes appropriate to the casual dining and café environment. Food for Special Events exposes students to many of the canapés, hors-d'oeuvres, and other dishes appropriate to banquets and catered events. Essential Flavours of the Modern Kitchen exposes students to many of the current concepts in contemporary cuisine including pickling, vegetarian cookery, regional cuisines of various ethnicities, and game cookery. Each course is accompanied by relevant food studies readings that expose students to topics related to the concepts introduced in the course. Since students will have developed foundational essay-writing skills in Culinary Skills I and II and Gastronomic Theory I and II, the essay topics explored in second-year courses – Patisserie Production, Food for Special Events, George Brown College – Bachelor of Commerce (Culinary Management) 20 Essential Flavours of the Modern Kitchen – continue to integrate food studies research. Assignments in Year 2 practical courses focus on refining the process of formation of an analytical thesis, analyzing and offering commentary on two or more interrelated scholarly sources within the same paper (e.g., literature review), and refinement of library research skills appropriate to the field of food studies. Theories and topics related to foodservice management continue to appear in a number of additional courses including Introduction to Restaurant Management, Food and Beverage Cost Control, and Catering and Menu Management. Concepts such as menu engineering, sanitation, principles of marketing, and kitchen layout and design are discussed in Introduction to Restaurant Management, along with a discussion of how these concepts differ based on the concept (full service versus quick service) and geographic location. Food and Beverage Cost Control introduces students to cost/volume/profit relationships, purchasing and receiving, production and storage control, food cost, and labour cost – concepts and applications that are revisited in Catering and Menu Management and Strategic Revenue Management. Catering and Menu Management builds on Food and Beverage Cost Control, Fundamentals of Accounting, and Managerial Accounting, and prepares students to understand the mechanics behind developing a menu, selecting equipment, controlling costs, pricing a menu, and event budgeting. Beyond learning the theory, students in Catering and Menu Management are required to create an event theme, standardize recipes, determine recipe costs, determine small wares rental costs, and calculate event labour costs for a planned or fictional event. Through Fundamentals of Accounting, Managerial Accounting, Finance, and Strategic Revenue Management, students become familiar with financial management in Canada. In Fundamentals of Accounting, students are introduced to the Generally Accepted Accounting Principles (GAAP) and the reconciliation of financial statements. Building on this knowledge, students learn how to calculate ratios and break even points, and how to apply regression, high-low, and scattergraph methods in Managerial Accounting. In Finance, students learn risk and return on investment, stock types (e.g., preferred versus common), capital budgeting, and investment management. As a capstone to their learning related to accounting and finance, students take Strategic Revenue Management, where they incorporate their prior learning with concepts such as pricing (e.g., strategic versus differential), forecasting, and revenue management, to compete in a team-based simulation requiring them to put theory into practice. Students learn the concepts pertinent to marketing and communications in Business Communications, Advanced Managerial Communications, and Principles of Marketing. In Business Communications, students learn about tailoring messages to specific audiences, the differing components of persuasive versus informative messages, and the art of speaking with George Brown College – Bachelor of Commerce (Culinary Management) 21 confidence. While these lessons are taught primarily in this introductory class, their outcomes apply to all subsequent courses. Building on Business Communications, Advanced Managerial Communications teaches students about the various theories related to teamwork (e.g., group think) and issue avoidance, as well as teaches them how to work more effectively with others by understanding personal and organizational communications traits and management styles. In Principles of Marketing, students learn about the concepts of market segmentation and positioning, integrated versus direct marketing, and market scans. Students in Principles of Marketing also have opportunities to blend the knowledge they gained from Fundamentals of Accounting and Managerial Accounting to discuss the financial aspects of marketing (e.g., pricing and promotion). Human Resources and Risk Management courses prepare students to manage their operations and mitigate risk within the legislative framework of Ontario. In Human Resources, students learn about recruitment and selection practices, performance management techniques, strategic pay plans, structuring compensation packages, and labour relations. In Risk Management, students learn about the Canadian Charter of Rights and Freedoms, the law of contracts and negotiations, and regulatory requirements within Ontario. This builds an understanding of not only the content of such documents, but also how to critically examine how and why they were developed, regulated, and/or made law. With regard to research, students have numerous opportunities to develop and refine research methods. In second year, students take Fundamentals of Research, where they learn about ethics, the research process, primary and secondary research, qualitative versus quantitative methods of inquiry, and are introduced to sampling, questionnaire design, and data presentation. Taking this use of data a step further, the course Statistics spends considerable time teaching students about survey design (crafting measurements, qualitative versus quantitative questions), sampling methodology, hypothesis testing, exploring and examining data, and presenting findings without misconstruing actual results. Drawing on the concepts and theories learned in Fundamentals of Research, Statistics, and Principles of Marketing, as well as lectures on market segmentation, location analysis, market assessments, feasibility assessments, and market strategy taught in Market and Feasibility Research, students conduct primary research for an active business or entrepreneur to evaluate a new market and assess its feasibility. Building on the research classes that came before, as well as Introduction to Restaurant Management and Nutrition and Food Science, the course Research and Development teaches students about the process of taking a new food product from development to launch. George Brown College – Bachelor of Commerce (Culinary Management) 22 Beyond the degree’s core courses, students are required to take ten liberal studies courses. The liberal studies component facilitates students’ examination of non-culinary, non-business theories within a context that emphasizes writing skills, interdisciplinary study, and research. In their work-integrated learning placements, students reinforce and test their theoretical understanding through practical culinary and foodservice applications. Between Years 1 and 2, students are placed in an externship where they have the opportunity to apply their learned knowledge and skills, primarily focusing on culinary management. Between Years 3 and 4, students complete a management externship where they are able to apply their knowledge of management theory. These hands-on experiences help prepare graduates to contribute to the culinary industry in leadership roles. Additionally, the research focus in the degree program ensures that graduates have the academic and practical requirements needed to pursue graduate studies in the field of food studies and/or commerce if they wish to do so. Throughout the program, students are introduced to international perspectives and are encouraged to approach culinary and management elements of their studies through the lens of multiculturalism. Year 1’s Culinary Skills I and II, Butchery and Cafe Production, and Baking and Pastry for Cooks introduce students to culinary concepts from a variety of world regions, including Europe and Asia, in order to provide a foundation of culinary knowledge appropriate to contemporary cuisine. Additionally, Gastronomic Theory I and II provide in-depth coverage of numerous world-regional culinary perspectives. Introduction to Restaurant Management and Business Communications also equip students with foundational knowledge of cultural relativity in so far as they relate to development and evolution of management and communications concepts appropriate to modern foodservice operational models. Students will expand on these concepts in Year 2. In Food for Special Events, Patisserie Production Management, and Essential Flavours for the Modern Kitchen, students examine world cookery with greater depth in order to hone their knowledge and practice of many of the regional cuisines commonly found in modern kitchens. Additionally, Principles of Marketing introduces students to formulation and design of culturally sensitive marketing material for use in the foodservice industry. In Year 3, Advanced Managerial Communications and Human Resource Management introduce students to communications and employment practices appropriate to the contemporary, multicultural workplace. Year 4’s Wine: Sensory Development examines vintages from across the globe, offering an in-depth examination of global wine production, while Concepts of Customer Service facilitates students’ acquisition of culturally sensitive service skills. Additionally, Year 4’s Major Research Project (MRP) will, in part, require students to research and produce analysis of the cultural evolution of each of the dishes included in their projects, many of which emanate from divergent cultural traditions. George Brown College – Bachelor of Commerce (Culinary Management) 23 2.3 Communication Skills Competencies that the holder of the qualification is expected to be able to demonstrate: The ability to communicate information, arguments and analyze accurately and reliably, orally and in writing, to specialist and non-specialist audiences using structured and coherent arguments, and, where appropriate, informed by key concepts and techniques of the discipline. Culinary management professionals must have excellent communications skills in order to work in a variety of settings and situations. To meet this need, communications theory and skills are integrated into the Bachelor of Commerce (Culinary Management) degree. In their first year, students learn argument construction and how to communicate through both oral and written communications in Business Communications and Gastronomic Theory. In Year 2, students expand on their understanding and application of communications through reports and assignments required in Principles of Marketing and Fundamentals of Research. Students also learn how to properly develop a hypothesis and discuss the results of findings in Fundamentals of Research. In the last two years of study, students are expected to build on their communications foundation through courses such as Market and Feasibility Research, Advanced Managerial Communications, Wine Sensory Development and Food Pairing, and Research and Development. The Bachelor of Commerce (Culinary Management) degree is structured to build students’ abilities to construct arguments, create surveys, write and disseminate results, and evaluate written and oral communications in both commercial and academic forums. Throughout the program, students are given many opportunities to apply learned communication skills in a variety of settings through individual assignments, group collaborations, presentations, essay writing, case study responses, and industry report writing. Market and Feasibility Research, in particular, teaches students to apply advanced communications skills to develop arguments and surveys, derive findings, and disseminate conclusions in the form of a model industry report project. George Brown College – Bachelor of Commerce (Culinary Management) 24 2.4 Application of Knowledge Competencies that the holder of the qualification is expected to be able to demonstrate: a. The ability to review, present and critically evaluate quantitative and qualitative information to: i) develop lines of argument; ii) make sound judgments in accordance with the major theories, concepts and methods of the subject(s) of study; iii) apply underlying concepts, principles, and techniques of analysis, both within and outside the discipline; iv) where appropriate, use this knowledge in the creative process; b. The ability to use a basic range of established techniques to: i) initiate and undertake critical evaluation of arguments, assumptions, abstract concepts and information; ii) propose solutions; iii) frame appropriate questions for the purpose of solving a problem; iv) solve a problem or create a new work; c. The ability to make use of scholarly reviews and primary sources. Students of this proposed degree learn to conduct original research and how to analyze results derived from such research. Fundamentals of Research, Market and Feasibility Research, Advanced Managerial Communications, Statistics, and Research and Development are designed to develop students’ abilities to understand and critique secondary research, formulate questions, conduct original research, undertake qualitative and quantitative analysis, analyze results, and make sound recommendations based on informed conclusions. Market and Feasibility Research requires students to undertake industry-focused primary research of markets and feasibility through development of research questions and appropriate analytical methodologies, developing comprehensive reports that reflect their understanding of multi-dimensional operational complexities. Beyond developing their skills in theoretical courses, students develop their critical thinking skills through practical courses such as Advanced Nutrition and Black Box, where students are challenged to create and/or modify menus and develop dishes on short notice, as is common practice in the industry. Beyond specific courses designed to teach and develop students’ research and critical thinking skills, every course in the degree is aimed at furthering the development of those skills, through various individual and/or group projects, case studies, readings of academic and industry research, and presentations. George Brown College – Bachelor of Commerce (Culinary Management) 25 As well as providing various opportunities for students to employ their knowledge and critical thinking skills in the classroom, students are given an opportunity to use their knowledge and skills in simulations and in the workforce. In Year 3, students are required to take Marketing and Feasibility Research, in which they undertake a research project focusing on a specific industry sector or problem, or participate in an external project for a specific organization, when available. Between Years 3 and 4, students will complete a 14-week externship with a managerial focus. In their last year of study, students take a course on Revenue Management that draws on all of the knowledge and abilities the students have learned through the degree, and requires them to work in teams to run a simulated restaurant. An analysis of the program content and structure indicates that an estimated 653 hours (32%) of the program content facilitates students’ direct application of knowledge: Year 1 Year 2 Year 3 Year 4 Total Degree Hours by Theoretical or Practical Content/Instruction Hours % of Hours Practical Theoretical Total Practical Theoretical 280 280 560 50% 50% 210 280 490 43% 57% 28 462 490 6% 94% 135 383 518 26% 74% 653 1,405 2,058 32% 68% 2.5 Professional Capacity/Autonomy Competencies that the holder of the qualification is expected to be able to demonstrate: a. The qualities and transferable skills necessary for further study, employment, community involvement and other activities requiring: i) ii) iii) the exercise of initiative, personal responsibility and accountability in both personal and group contexts; working reflectively with others; decision-making in complex contexts; b. The ability to manage their own learning in changing circumstances, both within and outside the discipline and to select an appropriate program of further study; c. Behaviour consistent with academic integrity and social responsibility. George Brown College – Bachelor of Commerce (Culinary Management) 26 To prepare students for working in a professional environment, they are expected to obtain industry certifications in Emergency First Aid, Smart Serve and Basic Sanitation before their externship experience. These certifications, each requiring less than ten hours of study, are offered through external training companies. The Chef School provides opportunities on campus for the students to complete these credentials, although many students who enter Chef School programs already have received First Aid and Smart Serve certifications. Throughout the degree, courses prepare students to work in kitchen brigades, in groups, and independently. Due to the varied situations that graduates will encounter, students need to build competence in kitchen leadership, kitchen labs, group projects, and case studies, while always approaching work in an ethical, accountable manner. The culinary industry is service oriented by nature, and as such, an emphasis is placed on students’ ability to work as productive members of a team to realize desired organizational goals and objectives. As well as being able to work effectively as part of a team and independently, students also gain an understanding of the legal requirements and regulations that surround the culinary industry. In Semester 6, Human Resources Management exposes students to the importance of human resources regulation in the Canadian culinary industry. In Semester 7, Restaurant Law offers an understanding of the legal framework surrounding the hospitality and culinary industries, and the legal obligations of managers and professionals. Beyond development of knowledge, students are also required to demonstrate their ability to apply their learning and critical thinking skills, and to continually seek self-improvement. Courses such as Fundamentals of Research, Market and Feasibility Research, Research and Development, and Strategic Revenue Management require students to employ their critical thinking skills to conduct research and analyze research findings, respond to case studies, and work through simulations. Courses such as Managerial Communications and Introduction to Human Resource Management prepare students to understand the benefits of working both independently and as part of a group, and the importance of training and professional development for an organization and for themselves personally. The skills learned and demonstrated in these courses prepare students for careers in the culinary industry and for higher-level education. George Brown College – Bachelor of Commerce (Culinary Management) 27 2.6 Awareness of Limits of Knowledge Competencies that the holder of the qualification is expected to be able to demonstrate: An understanding of the limits to their own knowledge and ability, and an appreciation of the uncertainty, ambiguity and limits to knowledge and how this might influence analysis and interpretations. Culinary management is an interdisciplinary area of study drawing on knowledge and skills from a variety of fields. Students are exposed to varying depths of insight from within each field, paralleled by explanation of industry-best practices in so far as they relate to operation of foodservice businesses. For example, accounting courses introduce students to accountancy methods commonly required of restaurant owners, but they are also instructed on the role of Chartered Professional Accountants (CPAs) in providing financial oversight to restaurant businesses and on the types of consultancy services CPAs can provide to business owners (advisory services on tax regulation, compliance, etc.). Similarly, students take Food Science & Nutrition and Advanced Food Science and Nutrition, which not only teach them about nutrition and food science, but also the industry roles of Registered Dieticians and food scientists. This interdisciplinary approach gives students working competency and awareness of the limits of their abilities and the role of consultancy services in supporting businesses in these matters. In their practical cooking courses, students are instructed on the normal management and labour structures that support the operation of kitchens, the roles of each position, and the limitations that exist within each position. Doing so allows students to understand the role of the successful chef in recognizing personal, business, physical, and labour limitations in order to optimize operational functionality or adapt to set conditions. Food studies components of practical courses expose students to highly interdisciplinary scholarly fields related to culinary arts, as well as exposing students to some of the depth and variety present within the field. Because of the interdisciplinary nature of food studies research, students are exposed to readings and research conducted by sociologists, anthropologists, historians, etc., offering exposure to the insights academic and scholarly analysis can offer into the role and significance of food in culture. As a newer and evolving field, students examine the development of and current trends in food studies analysis. They explore the types of topics that food scholars actively engage with, and discuss how the present methods in the field can be applied to new questions. By the time they graduate, Bachelor of Commerce (Culinary Management) students will have acquired 980 hours of work experience. Moreover, they graduate with the skills necessary to stay current with, critically evaluate, and comment on new developments in commerce and culinary management. To facilitate lifelong learning, students are taught about sources they can look to for relevant literature, conferences they can attend, and associations with which they can be affiliated. George Brown College – Bachelor of Commerce (Culinary Management) 28 Section 3 Admission, Promotion and Graduation 3.1 Admission Requirements for Direct Entry Admission to all George Brown programs require that applicants have the minimum admission requirements set by the Ministry of Training, Colleges and Universities (MTCU) under system eligibility requirements within the Minister’s Binding Policy Directive for Admissions Criteria. This Policy Directive applies to college baccalaureate degree programs. The basic academic requirements for admission into the first year of all George Brown's degree programs: • • An Ontario Secondary School Diploma Minimum average of 65% in: − six university (U) or university/college (M) courses at Grade 12 level − any additional requirements as programs require per the college calendar Students from outside the province of Ontario must have the equivalent as outlined in the Office of the Registrar policy 20.1 – Equivalency for Degree Programs, excerpted below. DEGREE PROGRAMS Academic standing from other provinces and other countries that is recognized by the College as equivalent to an OSSD/SSGD (Secondary School Graduation Diploma) with the required OAC/U or M U/C credits including Math and English will be considered for admission. Generally, applicants who are eligible for admission to first year university studies in their home province or country will be considered. Applicants from some countries will require first year standing from an accredited university in addition to the high school graduation certificate. Samples of General standards are outlined below. Applicants will be assessed on an individual basis. Country Other Canadian Provinces Other Countries Requirements The OSSD equivalent from all other provinces and territories with the exception of Quebec is the Grade 12 diploma or GED (General Education Development Certificate) Specific OSSD equivalencies are listed in the OCAS website and are updated annually by the International Credential Assessment Service (ICAS) George Brown College – Bachelor of Commerce (Culinary Management) 29 3.1.1 Direct Entry – Admission Requirements The direct entry admission requirements specific to the proposed Bachelor of Commerce (Culinary Management) program: Direct Entry Program Admission Requirements Admission requirement is an Ontario Secondary School Diploma (OSSD) or equivalent, with: Academic Requirements • Six Grade 12 (U or M) courses with an overall average of 65% or higher, including: − Grade 12 U English with a grade of 60% or higher − Grade 12 U Math with a grade of 60% or higher 3.1.2 Direct Entry – Other Admission Requirements English language proficiency is essential. For domestic applicants, the College will evaluate whether or not the applicant meets the English admission requirements for the program or one of the requirements listed in the chart below. If applicants have international transcripts, they must provide proof as outlined in the chart below. If applicants with international transcripts cannot supply results of English proficiency tests, they must test at the College’s English Proficiency Requirements level to be accepted. The English Proficiency Requirements for George Brown degree programs: English Proficiency Requirements Proficiency Assessment Requirement GBC IEP Level 9 TOEFL Paper: 580 Online: 92 (Overall) / 22 (each skill band) Computer: 237 IELTS – Academic 6.5 (Overall) / 6.0 (each skill band) MELAB 85 CAEL 70 Overall (writing 60) George Brown College – Bachelor of Commerce (Culinary Management) 30 3.2 Admission Policies and Procedures for Mature Students George Brown College follows the definition of mature students outlined by PEQAB: “Mature students are applicants who have not achieved the Ontario Secondary School Diploma (OSSD) or its equivalent and who are at least 19 years of age on or before the commencement of the program in which they intend to enrol.” 3 The standard George Brown degree admission requirements for mature students are: English – Grade 12 University (U) with a grade of 65% or higher Mathematics – Senior level credits with a grade of 65% or higher • • Mature students who do not have an OSSD or equivalent and may be considered for degree programs if they: • Can present tangible evidence of ability to cope with the program at George Brown College • Possess the program prerequisite subject requirements – English and Mathematics at Grade 12 U level George Brown reserves the right to ask that mature student applicants possess the minimum prerequisite subject requirements at the level indicated for the program at George Brown. Subject to competition, candidates may be required to present averages above the minimum. To support their application, applicants should submit a letter outlining: • Why they have chosen this program • Career ambitions/career goals • Past work experience Refer to the Section 16 – Policies file for George Brown’s policies and procedures pertaining to the admission of mature students. 3.3 Promotion and Graduation Requirements 3.3.1 Grading System The grade points assigned to a course are the product of the value of the letter grade ("A" through "F" only) and the course credit. A grade point average (GPA) is the sum of the course grade points for all courses divided by the sum of the course credits. Courses completed with special symbol grades or exemptions are not included in the grade point averaging process, which is an arithmetic calculation. The record of all courses taken and their status, including exemptions, is called the Cumulative Academic Record. 3 PEQAB Handbook, p. 18, footnote 6 George Brown College – Bachelor of Commerce (Culinary Management) 31 Grades, grade point values, letter grades, and percentage scores in courses will be related to one another as shown below. The College employs criterion referenced grading: the grades are based on the student's ability to meet the outcomes of the course. Percentage 99 – 100 86 – 89 80 – 85 Grade A+ A A- GPA Value 4.0 4.0 3.7 College Grading System Comments “A” Range = GPA 4.0 Consistently exceeds (course) requirements; shows evidence of being well-organized; shows original and creative thinking and a superior grasp of subject matter. a superior grasp of subject matter. 77 – 79 73 – 76 70 – 72 B+ B B- 3.3 3.0 2.7 “B” Range = GPA 3.0 Shows consistent performance and evidence of being wellorganized, shows elements of original and creative thinking; has a strong grasp of subject matter. 67 – 69 63 – 66 60 – 62 C+ C C- 2.3 2.0 1.7 “C” Range = GPA 2.0 Applies the subject matter appropriately; comprehends the subject matter. 57 – 59 50 – 56 D+ D 1.3 1.0 "D" Range = GPA 1.0 The student inconsistently applies and communicates knowledge of the subject matter. 00 – 49 F 0.0 "F" Range = GPA 0.0 The student fails to apply and communicate an understanding of the subject matter. Refer to the Section 16 – Policies file for George Brown’s policies and procedures related to grading and the GPA calculation. 3.3.2 Promotion and Graduation Students are required to pass all courses prescribed for their program of study (diploma or degree), except where an Advanced Standing credit has been awarded. Included in Pass are the letter grades "A" to "D" and all special grading symbols indicating successful completion of the stated objectives of any course, such as Attended – Non-granted (ATT), Passed (P), Pass by Aegrotat (AEG), and Complete (CM). George Brown College – Bachelor of Commerce (Culinary Management) 32 Refer to the Section 16 – Policies file for George Brown’s policies and procedures pertaining to the level of achievement required of students in the program for promotion within the program and for graduation. 3.3.3 Remediation, Sanctions and Suspensions Students will be considered to be In Good Standing when they pass all courses, and have a term grade point average (TGPA) equal to or above 2.30. George Brown College provides supports and fair opportunities for students to achieve minimum requirements to progress through the program while maintaining standards of the credential level. All failing grades are reviewed by the Program Chair and the Promotion Committee Chair before submission to the Registrar. Students who fail one or more courses in any term will have their records assessed by a program Promotion Committee, which will determine their status and the conditions under which they may continue. Students who fail a course in their declared program of study will have to repeat the course. With approval from the Program Chair, students may repeat courses a maximum of two times. Students who fail one or more courses, or obtain a TGPA below 2.30, will be placed on probation and may register again only under the conditions set by the Promotion Committee. Students will be given every reasonable opportunity to continue and complete their studies. Refer to the Section 16 – Policies file for more detailed information of the College’s policies and procedures related to academic remediation, sanctions and suspension. 3.4 Advanced Standing Policies and Requirements 3.4.1 Credit Transfer/Recognition Policies and practices pertaining to credit transfer/recognition (including any bridging requirements for certificate/diploma to degree laddering) ensure that the degree level standard and program learning outcomes are met. Refer to Section 4 – Program Content as well as Section 3.5 below for details on the proposed bridge pathway. Refer to the Section 16 – Policies file for the College’s current policies and procedures related to exemptions and advanced standing in degree programs. George Brown College – Bachelor of Commerce (Culinary Management) 33 3.4.2 Prior Learning Assessment and Recognition In 2011, George Brown College identified the need for a program-by-program audit to better understand the current Prior Learning Assessment and Recognition (PLAR) process, including the barriers and challenges of supporting students through PLAR. The audit, which is nearing completion, included reviews of the administrative processes, procedures and forms as well as interviews with program staff as to logistical challenges facing both faculty and students. Through research of promising practices in other jurisdictions, the College is identifying tools and assessments that may support more seamless PLAR, and may also address the creation of program-specific tools in key programs where PLAR is in high demand. Refer to the Section 16 – Policies file for the College’s current policies and procedures related to PLAR. 3.5 Advanced Standing – Degree Completion Arrangements George Brown proposes a bridge pathway into the degree program – Bridge Pathway for Graduates of the Culinary Management Diploma programs: • Students who have graduated from the Culinary Management Diploma Program (H100) or the Culinary Management Integrated Learning Diploma Program (H116) with a GPA of 75% or higher will be eligible to transfer into the degree program. • In accordance with the Ontario College University Degree-Completion Accord, students who complete the designated bridge pathway into the degree program will be eligible to transfer to the degree program. • The bridge for entry into Year 3 (Semester 5) of the program comprises: − Five core courses (Fundamentals of Accounting, Fundamentals of Research, Introduction to Restaurant Management, Macroeconomics: Canada in the Global Environment, Principles of Marketing) and Gastronomy, a course designed specifically for the bridge. All six courses must be completed before entering the degree. − Two additional core courses (Managerial Accounting and Microeconomics: Canada in the Global Environment) must be completed before graduation. Several Ontario colleges have culinary management diploma programs that are approved under program standard 53107. Given the range of curriculum offered in these programs, it is anticipated that one bridge pathway will not serve all programs. Until articulation agreements are established with other colleges, diploma graduates wishing to bridge into the proposed degree program will be considered for admission and be assessed on a case-by-case basis for advanced standing credit recognition. George Brown College – Bachelor of Commerce (Culinary Management) 34 For additional details on the bridge pathway, including bridge course descriptions, bridge course outlines and the gap analysis, refer to Section 4 – Program Content. The matrix below, from the Ontario College-University Degree Completion Accord, provides a model for articulating 2-year and 3-year college diploma programs to 3-year and 4-year degrees and indicates the additional degree-level studies required to complete the degree. Degree completion from college diploma program to university 3-year related college diploma program 2-year related college diploma program 3-year degree (15 full courses or 30 semestered courses) 1 -1.4 years 4-year degree (20 full courses or 40 semestered courses) 1.4 – 1.8 years (5-7 full-year courses or 10-14 semestered courses) 1.4 – 1.8 years (7-9 full-year courses or (14-18 semestered courses) 2.4 - 2.8 years (7-9 full-year courses or (14-18 semestered courses) (12-14 full-year courses or 24-28 semestered courses) * or equivalent in credit hours/program hours Additional related knowledge would be assessed on a program-by-program basis for advanced standing to the degree program (core and non-core courses). Students who have successfully completed diplomas from related programs will be credited between five and ten courses depending on their previous course of study. These courses will count towards both core (where appropriate) and non-core (liberal studies) courses. Students will be required to complete requisite courses to be considered for the degree program; specifically Introduction to Restaurant Management, Fundamentals of Research, Fundamentals of Accounting, Principles of Marketing, and Gastronomy. Assessment of additional required bridge courses will be completed as determined on a case-by-case basis. George Brown College – Bachelor of Commerce (Culinary Management) 35 Section 4 Program Content Section 4 – Program Content Table of Contents Page Number 4.1 Overview of Program Development and Structure 4.1.1 Curriculum Development Process 4.1.2 Curriculum Development Team Activities 4.1.3 Program Structure and Map 4.1.4 Examples of Areas of Study Integration 4.1.5 Liberal Studies and Breadth Requirement 4.1.6 Bridge Pathways from Diploma to Degree 37 37 38 40 43 47 47 4.2 Curriculum Reviews by External Subject Matter Experts (Removed for Web Version) 47 4.3 Feedback from University Programs 48 4.4 Program Advisory Committee (PAC) 4.4.1 PAC Membership 4.4.2 PAC Meeting Minutes – July 7, 2014 4.4.3 PAC Meeting Minutes – October 20, 2014 48 48 51 54 4.5 Professional Accreditation 57 4.6 Learning Outcomes 4.6.1 Program Outcomes 4.6.2 Degree Outcomes, Program Outcomes, and Corresponding Courses 4.6.3 Breadth Outcomes 57 57 59 64 4.7 Course Descriptions 4.7.1 Core Course Descriptions 4.7.2 Non-Core Course Descriptions 67 67 75 4.8 Course Schedules 4.8.1 Course Schedule 1 (Removed for Web Version) 4.8.2 Course Schedule 2 87 87 87 4.9 Work Experience 4.9.1 Work Integrated Learning Experience Requirements 4.9.2 Work Experience Opportunities 4.9.3 Work Experience Learning Outcomes and Evaluation 4.9.4 Support for Work Experience 93 93 94 95 97 George Brown College – Bachelor of Commerce (Culinary Management) 36 Section 4 – Program Content Table of Contents Page Number 4.10 Course Outlines 4.10.1 Core Course Outlines (Removed for Web Version) 4.10.2 Non-Core Course Outlines 4.10.3 Workload Analysis 98 99 99 99 4.11 Bridge Pathway – Culinary Management Diploma Graduates 4.11.1 Description of Bridge Pathway 4.11.2 Bridge Course Descriptions 4.11.3 Bridge Course Outlines (Removed for Web Version) 4.11.4 Gap Analysis – George Brown College Diploma Program 4.11.5 Examples of Degree versus Diploma Course Differentiation 4.11.6 Gap Analysis – Relevant MTCU Program Standards 109 109 110 112 113 121 129 4.1 Overview of Program Development and Structure 4.1.1 Curriculum Development Process George Brown College followed a thorough process to structure and develop the Bachelor of Commerce (Culinary Management) so that it meets or exceeds the PEQAB Program Content Standard and creates viable career and academic pathways. The following list summarizes the key components of the curriculum development process with subsequent sections describing each component in greater detail: 1. Using the expertise of an internal curriculum development team: In September 2013, the Chef School formed a curriculum development team to conduct program design and curriculum development activities. This team spearheaded research activities to identify industry needs and program focus. It continues to consider all aspects of program development and work closely with the Office of Academic Excellence and the College’s Program Planning Review Committee (PPRC) to ensure internal quality assurance standards are met. 2. Developing a program structure with eight areas of study: Based on the research and analysis conducted, the program is structured to focus on eight areas of study: culinary proficiency, culinary theory, accounting and finance, marketing and communications, human resources and law, specialized business, research, and breadth through liberal studies courses. While some courses focus exclusively on one area of study, many courses integrate learning in more than one study area. George Brown College – Bachelor of Commerce (Culinary Management) 37 3. Drafting and refining course outlines with feedback from external sources: As the program structure and courses were being developed, the Chef School and curriculum development team solicited feedback from several external sources: • A Program Development Advisory Committee (PDAC) was formed to advise on the content and structure of the degree. At the October 20, 2014 meeting, the PDAC agreed to transition to an established Program Advisory Committee (PAC). • Four external subject matter experts reviewed the draft program structure, program outcomes, and course outlines. Each reviewer provided a report and recommendations for continued refinement of program content. • Several universities with graduate-level programs were asked to review program information and provide feedback on whether graduates from the proposed program would be considered for admission into the university’s graduate studies. To date, four universities have provided letters of recognition for the proposed program. 4. Designing bridge pathways from related program offerings: The curriculum development team has designed a bridge pathway from George Brown College’s existing two-year Culinary Management diploma into the proposed degree. In addition, a gap analysis at the program outcome level was conducted for other Ontario culinary management diploma programs approved under MTCU program standards 43107 and 53107. Each component of the curriculum development process yielded helpful feedback that assisted the curriculum development team in continued refinement and strengthening of the program content presented in this application. 4.1.2 Curriculum Development Team Activities The College formed a curriculum development team with members involved at various stages of the planning, development, and internal approval processes. Most of the members have been involved with the team since September 2013 with current representation: Team Member Lorraine Trotter H.B.A., M.B.A. Christine Walker C.C.C. Certified Chef de Cuisine Red Seal (Cook) Dr. Mark Holmes Ph.D. Environmental Studies M.S.A. Spatial Analysis B.Comm. Hospitality and Tourism Management Credential or Position Dean – Centre for Hospitality and Culinary Arts, George Brown College Chair – Chef School, Centre for Hospitality and Tourism Management, George Brown College Professor – Chef School, Centre for Hospitality and Tourism Management, George Brown College George Brown College – Bachelor of Commerce (Culinary Management) 38 Team Member Dr. Ryan Whibbs Ph.D. History M.A. History B.A. (hons.) History Red Seal (Cook) Riley Bennett Red Seal (Cook), C.C.C. Moira Cockburn B.Sc., M.Sc. Credential or Position Professor – Chef School, Centre for Hospitality and Tourism Management, George Brown College Lecturer; Centre for Hospitality and Culinary Arts Coordinator – Culinary Management Nutrition; Centre for Hospitality and Culinary Arts Barbara Dunlop BA, RD, CFE Coordinator – Nutrition; Centre for Hospitality and Culinary Arts Charlton Alvares Red Seal (Cook), C.C.C Coordinator – Culinary Management; Centre for Hospitality and Culinary Arts In 2013 and 2014, the curriculum development team worked with fsSTRATEGY Inc., an independent foodservice industry consulting firm, to gather more research and information to further investigate developing the proposed program. The Chef School commissioned fsSTRATEGY Inc. to conduct surveys designed to determine interest in a culinary degree among industry professionals and students. An environmental scan was conducted of related programs in Ontario, Canada, and the United States. The investigation uncovered similar programs delivered at six educational institutions across North America. These included the Culinary Institute of America, Johnson & Wales University, the Art Institute of California, New England Culinary Institute, Kendall College, and Holland Collage. These programs were broken down into degree type (Culinary/Baking Pastry Management, Culinary/Baking & Pastry Arts, Culinary Science, Culinary Nutrition, and Food Science Entrepreneurship). As illustrated in the table below, the most common components included Culinary, Business Management, Economics, Finance & Accounting, History & Culture, Communications, Marketing, Psychology, Science, Language, Nutrition, Technology, Human Resources, and Law. George Brown College – Bachelor of Commerce (Culinary Management) 39 Common Components Culinary/Baking Pastry Management Culinary/Baking & Pastry Arts Culinary Science Culinary Nutrition Food Service Entrepreneurship Culinary 33% 47% 31% 38% 29% Business Management 11% 6% 10% 6% 10% Economics, Finance & Accounting 9% 5% 7% 4% 16% History & Culture 8% 5% 11% 2% 2% Communication 6% 6% 5% 8% 8% Marketing 4% 1% 4% 0% 4% Psychology 4% 1% 4% 2% 4% Science 3% 3% 4% 13% 2% Language 3% 2% 5% 0% 0% Nutrition 3% 3% 2% 15% 4% Technology 2% 2% 2% 0% 4% Human Resources 2% 1% 1% 0% 0% Law 1% 1% 0% 0% 2% Sustainability 0% 3% 0% 0% 0% Other 11% 14% 14% 12% 14% Total Average Number of Available Courses 100% 100% 100% 100% 100% 58.8 46.3 81 52 49 Industry professionals from various areas that comprise the foodservice industry (multifoodservice operations, retirement chains, attractions, hotels, off/premises caterers, large selfoperated institutions, contract foodservice management, food processors and brokers, foodservice distributers, retail grocery, and industry thought leaders) were interviewed and surveyed to determine their interest, as well as the subject matter they would want to see as components of a culinary degree. Of the 40 industry persons interviewed, 95% saw a need for a culinary management degree. In addition to industry research, fsSTRATEGY Inc. assisted the Chef School by conducting surveys of current students and alumni of relevant culinary-related programs. Results from these surveys show that 65% of alumni who graduated from the Culinary Management diploma would have enrolled in a Culinary Arts degree instead of the diploma if the option had have been available—a sentiment also shared by 64% of current students. When current students and graduates were asked if they would consider enrolling in the degree upon graduation, 58% of graduates and 59% of current students in culinary management programs responded in the affirmative. 4.1.3 Program Structure and Map Based on the research conducted into industry requirements and student needs, a program map was developed that includes eight areas of study: George Brown College – Bachelor of Commerce (Culinary Management) 40 1. Culinary Proficiency 2. Culinary Theory 3. Accounting and Finance 4. Marketing and Communications 5. Human Resources and Risk Management 6. Specialized Business 7. Research 8. Liberal Studies Electives (Breadth) The proposed degree consists of 44 courses for a total of 2,058 hours. Of these, 1,638 are core hours, including 13 core business courses which address the fundamental theories and concepts of commerce, 15 courses in the field of specialization, and six research-related courses. Ten courses are non-core, liberal studies courses (420 hours). The program also includes two externships consisting of a total of 980 industry hours. The following table provides an overview of the courses included in each area of study, with the amount of each course’s hours indicated in parentheses. George Brown College – Bachelor of Commerce (Culinary Management) 41 Sem 1 Culinary Proficiency Culinary Skills I (98) Butchery & Café Production (56) 2 3 4 Baking and Pastry for Cooks (42) Culinary Theory Accounting & Finance Gastronomic Theory I (28) Fundamentals of Accounting (42) Gastronomic Theory II (28) Managerial Accounting (42) Human Resources & Risk Management Business Communications 42) Specialized Business Introduction to Restaurant Management 42) Advanced Managerial Communications (42) Food Science & Nutrition (70) HR Management (42) Finance (42) Lower-Level Liberal (42) 7 8 Restaurant Risk Management (42) Advanced Food Science and Nutrition (56) Strategies for Black Box (56) Strategic Revenue Management (42) George Brown College – Bachelor of Commerce (Culinary Management) Lower-Level Liberal (42) Market and Feasibility Research I (42) Upper-Level Liberal (42) Upper-Level Liberal (42) Market and Feasibility Research II (42) Upper-level Liberal (42) Statistics (28) Upper-Level Liberal (42) Management Externship (spring and summer semester – June/August – Mandatory 14-week externship (no credit, but grade assigned based on criteria set out) Wine: Sensory Development and Food Pairing (42) Liberal Studies Research Culinary Skills II (98) Externship Placement I (spring and summer semester – June/August – Mandatory 14-week externship (no credit, but grade assigned based on criteria set out) Catering and Food for Special Events (56) Menu Macroeconomics Management (28) Fundamentals of Canada in the Global Research (42) Food and Environment (42) Patisserie Production Beverage Cost Management (42) Control (42) Microeconomics: Essential Flavours of the Modern Principles of Marketing Canada in the Global Kitchen (112) (42) Environment (42) 5 6 Marketing & Communications Concepts of Customer Service (42) Upper-Level Liberal (42) Upper-Level Liberal (42) Research and Development (42) Major Research Paper Workshop (28) Upper-Level Liberal (42) Upper-Level Liberal (42) 42 4.1.4 Examples of Area of Study Integration As outlined above, specific courses address each of the seven core areas of study. However, content relating to these core areas is found in other courses in the program. The following chart illustrates an example of how content related to two areas, research and management, are included in a number of core courses in the proposed program. Sem 1 Examples of Integration: Research Content Course Title Introduction to Restaurant Management Culinary Skills I • Introduction to assessment of scholarly sources against popular sources of evidence Gastronomic Theory I • Introduction to food studies research methods Introduction to library catalogue research Introduction to bibliographic formats Introduction to thesis formation • • • Business Communications Fundamentals of Accounting Baking and Pastry for Cooks 2 • • • • • • • • • • Butchery & Café Production Examples of Integration: Management Content • • • Design and research of food studies theses related to baking and pastry topics Sustenance of food studies theses related to baking and pastry topics Introduction to ethics and policy research pertaining to meat processing industries Development of meat-industry ethics research Formation and sustenance of theses related to meat processing ethics supported by a combination of popular and scholarly sources • • Foodservice organizational design Leadership Venue design Budgeting and cost control Introduction to culinary skills necessary for successful management of a foodservice operation Introduction to theoretical principles of culinary skills necessary for successful management of a fullservice foodservice operation Planning, managing, and recording meetings Accounting knowledge/skills used in management-level analysis Introduction to baking and pastry concepts necessary for chefs overseeing full-service foodservice operations Introduction to butchery and ethical considerations necessary for chefs overseeing full-service foodservice operations George Brown College – Bachelor of Commerce (Culinary Management) 43 Sem Course Title Culinary Skills II • • Gastronomic Theory II • • Managerial Accounting Food for Special Events • Examples of Integration: Research Content Introduction to supporting theses with scholarly evidence Formation and sustaining an academic argument with scholarly evidence Introduction to supporting theses with scholarly evidence Formation and sustaining an academic argument with scholarly evidence Critique of scholarly arguments through book reviews Food and Beverage Cost Control 3 • • • Fundamentals of Research • • • • • • • Catering and Menu Management • Continuation of introduction to culinary skills necessary for successful management of a foodservice operation • Continuation of introduction to theoretical principles of culinary skills necessary for successful management of a full-service foodservice operation • • • • Internal controls Cost management Operations budgeting Culinary skills appropriate to special-event catering necessary for overseeing full-service catering and banquet operations Operational cost controls Development of costing spreadsheets Staff scheduling Introduction to advanced baking and pastry concepts necessary for chefs overseeing full-service foodservice operations • • Patisserie Production Management Food studies thesis development Comparative evidence analysis Completion of an essay that examines patisserie research topics Introduction to industrial research Types of data (primary, secondary) Research project design Qualitative research methods Quantitative research methods Analysis of results Presenting data • • • • • Macroeconomics: Canada in the Global Environment Examples of Integration: Management Content • Development of a menu appropriate to a catered event Costing catered events Organizational requirements for catered events Knowledge/skills required to determine economic impacts on management decision making. George Brown College – Bachelor of Commerce (Culinary Management) 44 Sem Course Title Essential Flavours of the Modern Kitchen • • 4 Microeconomics: Canada in the Global Environment Principles of Marketing Examples of Integration: Research Content Examples of Integration: Management Content Critique of scholarly arguments through book reviews Development and completion of comparative literature review • • • HR Management Analysis of market trends relevant to marketing a foodservice operation Development of a marketing plan designed to suit specific foodservice operational formats • • • Market and Feasibility Research I • • 5 Advanced Managerial Communications Application of Fundamentals of Research to development of foodservice-specific problems Formulation of research projects related to specific market problems • • • • • Food Science & Nutrition • • 6 Market and Feasibility Research II • • Finance Application of Fundamentals of Research to development of foodservice-specific problems Formulation of research projects related to specific market problems • • • Knowledge/skills required to determine economic impacts on management decision making. Marketing knowledge/skills used in management-level analysis Analysis of case studies related to HR management themes Creation of systematic training manuals Refinement of market research skills Application of market research skills to foodservice operational projects Organizational communications strategies Organizational culture analysis Issues in contemporary management communications Introduction to the fundamentals of nutritional recipe adaptations Knowledge of scientific principles necessary to management of health-focused foodservice operations Refinement of market research skills Application of market research skills to foodservice operational projects Finance-related knowledge/skills needed in management-level analysis. George Brown College – Bachelor of Commerce (Culinary Management) 45 Sem Course Title Statistics • • • • • Restaurant Risk Management 7 Wine: Sensory Development and Food Pairing Concepts of Customer Service Examples of Integration: Research Content Introduction to statistical analysis Development of survey instruments Formation and testing of hypotheses Excel and SPSS as tools for statistical research Correlation analytics • • Food studies research appropriate to selected topics in wine • • • • • • Major Research Paper Workshop Level of Integration Introduction to legal aspects of management of foodservice operations Beverage service management Examination of service in operational settings appropriate to foodservice Managing guest experience Problem solving Food and beverage service Advanced recipe adaptations Nutritional values calculation and analysis Full course focused on research themes. • Strategic Revenue Management 8 • • Advanced Food Science and Nutrition Research and Development Strategies for the Black Box Examples of Integration: Management Content • Formation of skills necessary to approach black-box cookery from a systematic perspective. Finance-related knowledge/skills needed in management-level analysis. • • Summation of research skills Development of an original research question related to foodservice topics • Mustering of primary and secondary data to result in rigorous support of thesis topic • Completion of a substantial research paper that combines research knowledge and Number of courses with researchrelated content: 17/34 (50%) Number of courses with managementrelated content: 29/34 (85.3%) George Brown College – Bachelor of Commerce (Culinary Management) 46 4.1.5 Liberal Studies and Breadth Requirement The program includes ten liberal studies electives. These non-core courses represent 22.7% of the overall curriculum hours. All liberal studies courses are developed in the School of Liberal Arts & Sciences and are reviewed by PEQAB independent of program reviews. PEQAB has up-todate course outlines for all breadth course offerings. 4.1.6 Bridge Pathways from Diploma to Degree A degree completion pathway will be available to attract graduates of the Culinary Management two-year diploma (MTCU Standard 53107) into the proposed program. As part of developing curriculum components, the program team conducted a detailed gap analysis against George Brown’s Culinary Management diploma curriculum. The analysis confirmed the distinct differences between the diploma and proposed degree, and led to the design of a bridge for diploma graduates. The bridge, described later in Section 4, includes courses that address gaps related to theoretical foundations, critical, analytical and conceptual thought, and breadth of knowledge and skills. Based on this analysis, a bridge from George Brown’s H100/H116 Culinary Management diploma has been designed for diploma graduates to enter Year 3 of the degree. Several Ontario colleges have culinary management diploma programs that are approved under the same program standard (53107). The following gap analyses were completed and are also included later in Section 4 of this application: • Gap Analysis 1: Chef Training & Culinary Management Programs (MTCU 43107) Program Outcomes compared with the Bachelor of Commerce (Culinary Management) Program Outcomes • Gap Analysis 2: Culinary Management Program (MTCU 53107) Program Outcomes compared with the Bachelor of Commerce (Culinary Management) Program Outcomes Given the range of curriculum offered in these programs, it is anticipated that one bridge pathway will not serve all programs. Until articulation agreements are established with other colleges, diploma graduates wishing to bridge into the proposed degree program will be considered for admission and be assessed on a case-by-case basis for advanced standing credit recognition. 4.2 Curriculum Reviews by External Subject Matter Experts (Removed for Web Version) George Brown College – Bachelor of Commerce (Culinary Management) 47 4.3 Feedback from University Programs The program map was sent with descriptive information about the proposed curriculum to several universities across North America which offer Master’s degrees related to a Bachelor of Commerce (Culinary Management). Representatives from the following universities provided written support for the program and indicated that graduates would be welcomed applicants to their Master’s program: University Program Boston University Master of Liberal Arts (MLA) – Gastronomy University of British Columbia Master of Science – Integrated Studies in Land and Food Systems University of the Pacific Master of Arts – Food Studies York University Master of Environmental Studies (MES) Refer to Section 7 – Credential Recognition for the Letters of Recognition. 4.4 Program Advisory Committee (PAC) George Brown’s Chef School has an established Culinary Management Program Advisory Committee (PAC) for its existing programs. For the proposed degree, a new Program Development Advisory Committee (PDAC) was formed to advise on the content and design and structure of the degree. This PDAC was involved in discussions related to the degree for over a year and has provided guidance throughout the conceptualization, design and curriculum development stages of the program. At the October 20, 2014 meeting, the PDAC agreed to transition to a formal Program Advisory Committee (PAC). 4.4.1 PAC Membership Name (Position/title) Tony Elenis President & CEO (PAC Chair) Organization Ontario Restaurant, Hotel and Motel Association (OHMRA) Related Credentials (Academic & Industry) Postsecondary credentials: Not applicable Professional Affiliations (Memberships) Hotel Association of Canada Industry credentials: CHA George Brown College – Bachelor of Commerce (Culinary Management) 48 Name (Position/title) Edwin Brunink Organization Revera Living National Director of Culinary Arts, National Director of Culinary Services Related Credentials (Academic & Industry) Postsecondary credentials: BA - Business Administration and Hotel Management, Strategic Hospitality Management Certificate, Management in the Hospitality Industry Certificate, Cultural Diversity in the Workforce Certificate Professional Affiliations (Memberships) Not provided Industry credentials: Not provided Donna Dooher Chair Canada Restaurant and Foodservice Association Postsecondary credentials: Culinary Arts Diploma (Algonquin College), Hospitality Manager’s Development Course (Guelph University) International Association of Culinary Professionals, Cuisine Canada, Women Chefs and Entrepreneurs, James Beard Institute and is a charter member of Slow Food Canada Industry credentials: Not provided Dr. Gabor Forgacs Associate Professor Ted Rogers School of Hospitality and Tourism Postsecondary credentials: Ph.D., Graduate Degree: In Economics of Commerce, Undergraduate Degree: In Hotel and Restaurant Management Member of the HSMAI, past member of the ICHRIE Industry credentials: Not applicable Dr. Hersch Jacobs Professor Andy Jorge Vice President, Research & Development, Quality Assurance Department of Geography and Environmental Studies, Ryerson University Tim Hortons Postsecondary credentials: Ph.D. Industry credentials: Fellow of the Ontario Hostelry Institute (OHI) Postsecondary credentials: Bachelor of Commerce (Honours) Travel Industry Council of Ontario (TICO) Public Advisory Committee Not applicable Industry credentials: Bakery Association of Canada, Canada Restaurant and Food Association George Brown College – Bachelor of Commerce (Culinary Management) 49 Name (Position/title) Christy McMullen Organization Summerhill Market Vice President Dan Morrow Senior Director of F&B Mairead Murray Food & Beverage Manager, Americas Simon Roach Executive Chef Food Services Cynthia Simpson Postsecondary credentials: HBBA, CPA, CA Professional Affiliations (Memberships) Canadian Federation of Independent Grocers Industry credentials: Not applicable Maple Leaf Sports and Entertainment Ltd. Postsecondary credentials: Bachelor of Commerce Industry credentials: CMP-CMA Fairmont Raffles Hotels International Postsecondary credentials: Tourism & Travel Diploma Board Member of Ontario Restaurant Hotel & Motel Association (ORHMA) Restaurants Canada Industry credentials: Not applicable Compass Group – Executive Chef Food Services Postsecondary credentials: Culinary Management Diploma Imago Restaurants Inc. Postsecondary credentials: Honours B.A. Executive Vice President Jeff Veysey Related Credentials (Academic & Industry) VVD Oakville Member Industry credentials: Red Seal, & Certified Chef de Cuisine Restaurants Canada Director, OHRMA Industry credentials: Red Seal McCain Foods VP Foodservice Sales Postsecondary credentials: Bachelor of Business Administration (BBA) Not applicable Industry credentials: Not Applicable William Wallace Executive Corporate Chef The Meat Factory Postsecondary credentials: Honours Culinary Arts – ItalianDiploma, Culinary Management Diploma CCFCC Industry credentials: Red Seal, Certified Chef de Cuisine George Brown College – Bachelor of Commerce (Culinary Management) 50 Name (Position/title) Chris Watson Organization McCain Foods Director of Sales, Foodservice Related Credentials (Academic & Industry) Postsecondary credentials: None Provided Professional Affiliations (Memberships) None provided Industry credentials: None provided 4.4.2 PAC Meeting Minutes – July 7, 2014 Program Development Advisory Committee (PDAC) Centre for Hospitality and Culinary Arts – Chef School Attendees: Cynthia Simpson Jeff Veysey Chris Watson Bob Geitz Bob Villeneauve Tony Elenis Christy McMullen Dan Morrow Imago Restaurants Inc. McCain Foods McCain Foods Dana Hospitality Maple Leaf Consumer Foods OHMRA Summerhill Market Maple Leaf Sports and Entertainment Ltd. Lorraine Trotter John Higgins Christine Walker Mark Holmes Ryan Whibbs George Brown College – Dean, CHCA George Brown College – Director/Corporate Chef George Brown College –Chair, Chef School George Brown College – Professor George Brown College - Professor Geoff Wilson Jeff Dover fsSTRATEGY Inc. fsSTRATEGY Inc. Regrets: Elena Randall Edwin Brunik William Wallace Todd Connors Jaco Lokker Simon Roach Andy Jorge Diversicare Revera TMF Food Ltd. Westmont Hospitality Group University of Toronto Compass Group - Executive Chef Food Services Tim Hortons 1. WELCOME AND OVERVIEW Chef Christine Walker, Chair - Chef School, welcomed everyone and provided a brief overview of the agenda: a) Introduction of PAC members’ present George Brown College – Bachelor of Commerce (Culinary Management) 51 b) c) d) e) fsSTRATEGY presentation Two Chef School Professor’s providing Program components, course mapping and outcomes Committee Support for Degree Request for Employer/ Industry Letter of Support The primary purpose of the meeting was to receive the PAC members’ input and feedback on the proposed new culinary degree program by Chef School. 2. fsSTRATEGY PRESENTATION Geoff Wilson conducted research and presented members’ with feedback, requirements and need for the Degree Program. The target audiences for this research were industry partners, leaders as well as graduate and current students' from the Baking and Culinary Arts fields. 3. PROPOSED NAME OF THE DEGREE PROGRAM Mr. Mark Holmes put forward to the members’ as to their preference on the name of the degree program either Bachelor of Commerce, or a Bachelor of Business Administration. Action #1: Members discussed nomenclature of the degree, including both “Bachelor of Business Administration (Culinary Management)” and “Bachelor of Commerce (Culinary Management)”. Members did not seem to have strong feelings either way. 4. DISCUSSION OF PROGRAM OUTCOMES Six components that the government requires degrees to have are as follows: 1. Depth and Breadth of Knowledge: Critical understanding of the key concepts, theoretical approach and specialized area of disciple and interdisciplinary perspective are required. Development of analytical skills, critical thinking, detailed knowledge and experience are the outcomes of this component. 2. Conceptual & Methodological Awareness: Enabling student to identify, understand and evaluate different problem solving techniques. 3. Communications skills: Communicate information effectively orally and written; specialist and non-specialist audience using structured arguments. 4. Application of knowledge: Ability to review, critically evaluate qualitative and quantitative information to develop lines of argument. Make sound judgment in accordance with major theories, methods, concepts and techniques and problem solving skills. 5. Professional Capacity/Autonomy: The qualities and transferable skills necessary for further study, employment, community involvement and other activities required to work as a team as well as individuals. 6. Awareness of Limits of Knowledge: Each student should understand their own limited knowledge and ability. Appreciate uncertainty, ambiguity and how this might influence their analysis and interpretations. George Brown College – Bachelor of Commerce (Culinary Management) 52 DEGREE OUTCOMES: The Bachelor of Business Administration – Culinary graduate will demonstrate all the above outcomes through the years of study including professional advancement in the field of culinary management. Fundamental contemporary cooking techniques, advanced management and organizational objectives in a variety of foodservice environments will also be the other major outcomes of this program. 5. MEMBER FEEDBACK The feedback from the members present is as follows: 1) Missing HR component/course and Business or real life case studies 2) New government legislations and awareness among customers/guests about Nutrition 3) Industry mentors – each student provided with one leader that will guide them throughout their years of study 4) Provide students with a clear understanding of long-term goals and on-the-job positions available after graduation 5) More emphasis on a role as a team player and also addressing trends in the industry 6) Development of leadership skills and more diverse knowledge to work in a variety of foodservice environments 7) Building confidence course and addition communication – written and oral courses that will develop a more rounded leader 8) Include Sales and Marketing courses in the curriculum 9) Variety choice of intakes. Example: Fall, Winter and Summer Action #2: The culinary courses will be redesigned so as to incorporate a more robust range of theoretical and scholarly information as compared to culinary courses offered to diploma-level students. Case studies will be an important part of the courses and courses will be redefined. Example: Career Preparation will be 3 hours as compared to 1 hour for diploma students, with emphasis placed on exposure to grater ranges local, national, and international culinary workplace preparedness. Action #3: Courses will include team building, effective communication, developing leadership skills, and confidence through different activities in class and case studies throughout their courses. Action #4: A faculty member will be visiting degree students while on their externships in order to ensure the students and employer meet required, degree-level outcomes. Faculty members will provide employers literature showcasing the outcomes, experience and expectations for students, clearly communicating the expected outcomes for degree-level placement to both employer and student. Action #5: Students will be instructed on modifying recipes and provided creative ideas to meet their needs of the clientele, especially from a nutritional perspective. Action#6: Degree graduates with WHIMIS, Smart Serve, and CPR and Sanitation credentials. Action#7: Student graduating with a diploma will be able to complete a “bridge program”, offered during the summer, prior to entering the 3rd year of the degree Program. This program will incorporate all courses from years 1&2 that are offered only to degree-level students (accounting, communications, etc.). George Brown College – Bachelor of Commerce (Culinary Management) 53 Action #8: Flexibility for degree intake times will be increased with time. 6. COMMITTEE SUPPORT FOR DEGREE On behalf of the George Brown College - Chef School; Ryan Whibbs asked the members’ to present their vote on a motion to support. Action #9: All the members attending were in favour of the motion. DATE OF NEXT MEETING To be determined. 4.4.3 PAC Meeting Minutes – October 20, 2014 Program Development Advisory Committee (PDAC) Centre for Hospitality and Culinary Arts – Chef School Room 336, 300 Adelaide Street East (9:00am – 11:00am) Member Attendees: Tony Elenis (PAC Chair) Dr. Hersch Jacobs Bob Geitz Andy Jorge Mairead Murray Christy McMullen Dan Morrow Simon Roach Cynthia Simpson Chris Watson Ontario Restaurant, Hotel and Motel Association (OHMRA) Ted Rogers Institute of Tourism and Hospitality Research, Ryerson University Dana Hospitality Tim Hortons Fairmont Raffles Hotels International Summerhill Market Maple Leaf Sports and Entertainment Ltd. Compass Group – Executive Chef Food Services Imago Restaurants Inc. McCain Foods Member Regrets: Jeff Veysey Garth Whyte William Wallace Edwin Brunink McCain Foods Restaurants Canada The Meat Factory Revera Living Chef School Representatives: Lorraine Trotter Christine Walker Dr. Mark Holmes Ryan Whibbs George Brown College – Dean, CHCA George Brown College – Chair, Chef School George Brown College – Professor George Brown College – Professor George Brown College – Bachelor of Commerce (Culinary Management) 54 Guest: Elizabeth Reid Reid Roberts & Associates 1. WELCOME AND INTRODUCTIONS Christine Walker welcomed everyone to the meeting. Lorraine Trotter, Dean of the Chef School then provided an update on: • New programs coming on-board next spring, which are the Advanced Wine Program and the Advanced French Pastry Program (in partnership with Chef Alain Ducasse). • Renovations at 300 Adelaide. • Launch of a New Chef School Café. 2. PAC CHAIR Tony Elenis (President and C.E.O., Ontario Restaurant, Hotel and Motel Association) was nominated and unanimously voted in as the Program Advisory Committee Chair 3. DEGREE NOMENCLATURE The nomenclature of “Bachelor of Commerce (Culinary Management)” was proposed for the new degree program. Members voted unanimously in support the proposed name. PAC members noted that the term “culinary management” is now a commonly used term. When marketing the program, it will be important to reflect the uniqueness of the program and be clear on the types of jobs that graduates can expect. 4. PROPOSED PROGRAM CONTENT Mark Holmes described the program structure and courses, noting that there are currently no comparable programs in North America. PAC members discussed several aspects of the proposed curriculum and the following discussion points were made: • Food Writing/ Food Criticism/The Art of Evaluating a Product: Students will be introduced to writing in Gastronomic Theory I and II courses and the Business Communications course. • Physiology/Origins of Food: Courses that will cover these areas are Gastronomic Theory I and II. • Designing a Restaurant/Architectural Considerations: The Introduction to Restaurant Management course will have students involved in a three-week project that includes designing a restaurant and being critiqued on their design. The proposed textbook also devotes two chapters on the fundamentals of restaurant design. • Taste: This topic is a key component of the existing diploma program and is also a focus in the proposed degree. Members and Faculty agree that development of students’ palates is a fundamental aspect involved in becoming a culinary professional. This will continue to be incorporated into all practical courses through encouragement to taste dishes and discuss flavors, aromas, and textures present. George Brown College – Bachelor of Commerce (Culinary Management) 55 • Beverages: It was noted that Semester 7 has a Wine: Sensory Development and Food Pairing course. It was suggested that the course integrate a broader range of beverage management rather than primarily focus on wine. • Product Procurement/Working with Suppliers: This topic is covered in the Introduction to Restaurant Management course. • Ordering Systems: PAC members noted that it is important to provide students with exposure to using supplier systems to place orders. This will be done in the Concepts of Customer Service course. • Government Regulations: The Restaurant Risk Management course will include content related to restaurant law and the Introduction to HR Management course will include content with respect to employment standards. • Hygiene: Smart Serve, first aid, and BASICS.fst Sanitation certifications have already been incorporated into the introductory certifications offered in the degree. Best sanitation and hygiene practice is introduced during orientation to first year, and is integrated throughout all culinary courses. • Foodservice Concepts: This topic will be covered as part of the Concepts of Customer Service course that includes learning about market segments, partnering with industry, and service delivery methods. • Red Seal Alignment: George Brown is working on ensuring that the program can provide students with as many credit hours as possible toward qualifying for Red Seal. • Apprenticeships: George Brown is investigating the possibility of giving the students the option of working toward an apprenticeship. The PAC suggested that George Brown review the Camosun College program structure that aligns with Red Seal and apprenticeship requirements. [Note: Subsequent investigation is that the program is offered as an apprenticeship and designed to develop cooks, not managers – a very different route than the proposed degree.] Based on the curriculum presentation and discussion, the PAC members voted unanimously to support the proposed structure and curriculum content for the degree program. 5. ACADEMIC PATHWAYS Ryan Whibbs outlined the activities being undertaken to identify potential academic pathways for graduates of the proposed program. Dr. Mary Beaudry, Chair, Master of Liberal Arts (Gastronomy) at Boston University, has already written a formal letter of support in favour of considering our students for the M.L.A. (Gastronomy) applicant pool. Another university is in the process of reviewing the proposed program curriculum to determine if it will also provide a formal letter of support. [Note: Please refer to Section 7 of this application for the letters of recognition received from universities subsequent to this meeting.] For graduates of two-year diploma programs in Culinary Management, a bridge pathway into the degree program is being planned. Target enrolment from the bridge into Year 3 of the degree program is 24 students, with 48 students planned for enrolment into Year 1. The PAC discussion included potential bridging for individuals who already have a business degree but would like to specialize in culinary management. It was suggested that such applications would be reviewed on a case-by-case basis for Prior George Brown College – Bachelor of Commerce (Culinary Management) 56 Learning and Recognition (PLAR) opportunities. 6. PROGRAM FACULTY It was noted that there are not many potential faculty who have a Masters or PhD with a culinary focus. George Brown College is actively looking to identify faculty with appropriate credentials and ways to provide current faculty with opportunities to acquire academic credentials to teach in the program. 7. LETTERS OF RECOGNITION Mark indicated that Industry partners are very supportive to date and George Brown College has received many letters of recognition for the proposed Culinary Management degree program. 8. NEXT STEPS Ryan Whibbs thanked everyone for taking the time to attend the PAC Meeting. Meeting was adjourned at 11:00 am. 9. DATE OF NEXT MEETING To be determined. 4.5 Professional Accreditation There are no regulatory bodies applicable to the proposed program. George Brown College is working with the Ontario College of Trades to identify program hours and outcomes that can be applied toward Red Seal certification. 4.6 Learning Outcomes 4.6.1 Program Outcomes The graduate will reliably demonstrate the ability to: Degree Level Standard Depth and Breadth of Knowledge Bachelor of Commerce (Culinary Management) Program Outcomes 1. Distinguish among and apply current practices from industry and scholarship relating to accounting, marketing, customer service, human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. 2. Identify, appraise, and/or apply various methods, skills, tools, and systems used in a variety of disciplines related to culinary practice and study. George Brown College – Bachelor of Commerce (Culinary Management) 57 Degree Level Standard Professional Capacity/Autonomy Bachelor of Commerce (Culinary Management) Program Outcomes 3. Research and analyze societal, environmental, cultural, economic, culinary, and/or market demands at local, regional, and international levels. 4. Collaborate effectively as part of a diverse culinary management team in order to develop strategies to realize organizational objectives in a variety of food service environments. 5. Drawing on fields of study and practice, develop and manage strategic partnerships, customer service, and relationships. 6. Plan and execute fundamental contemporary cooking techniques that reflect an advanced knowledge of food theory and practice, nutrition, and professional systems used in the culinary industry. Knowledge of Methodologies 7. Use management theories and methodologies in order to provide recommendations for realizing organizational objectives specific to different kinds of culinary operations. 8. Develop a new food product, business, and/or event, in order to facilitate market realization. 9. Apply advanced management techniques and theories to support large-scale, multi-unit culinary operations. 10. Monitor changing practices and evolving knowledge related to culinary management to select strategies for lifelong learning and professional advancement in the field of study. Awareness of Limits of Knowledge 11. Examine personal strengths, weaknesses, and knowledge limitations in order to develop strategies that promote growth and build leadership potential. Communication Skills Application of Knowledge 12. Communicate information and concepts using advanced verbal and written skills that reflect disciplinary norms. 13. Use qualitative and/or quantitative information to develop cogent arguments, make sound judgments, and apply concepts, principles, and techniques that inform or enhance diverse types of culinary operations. George Brown College – Bachelor of Commerce (Culinary Management) 58 4.6.2 Degree Outcomes, Program Outcomes, and Corresponding Courses Course descriptions for each course named in this table can be found in Section 4.7. Refer to Section 4.10 for course outlines. Degree Level Standard B.Comm. (Culinary Management) Program Outcomes Corresponding Courses • 1. Distinguish among and apply current practices from industry and scholarship relating to accounting, marketing, customer service, human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Depth and Breadth of Knowledge 2. Identify, appraise, and/or apply various methods, skills, tools, and systems used in a variety of disciplines related to culinary practice and study. Introduction to Restaurant Management • Business Communications • Fundamentals of Accounting • Managerial Accounting • Food and Beverage Cost Control • Macroeconomics: Canada in the Global Environment • Microeconomics: Canada in the Global Environment • Principles of Marketing • HR Management • Food Science and Nutrition • Finance • Restaurant Risk Management • Wine: Sensory Development and Food Pairing • Advanced Food Science and Nutrition • Strategic Revenue Management • HR Management • Advanced Managerial Communications • Food Science and Nutrition • Finance • Statistics • Restaurant Risk Management • Wine: Sensory Development and Food Pairing • Concepts of Customer Service NON-CORE COURSES: LSSC 1203; LSSC 1204; LSSC 1206; LSSC 1209; LSSC 1212; LSSC 1213; LSSC 1202; LSSC 1215; LSSC 1214; LSSC 1220; LSSC 1301; LSSC 1308; LSSC 1304; LSSC 1319; LSCI 1204; LSCI 1301; LSCI George Brown College – Bachelor of Commerce (Culinary Management) 59 Degree Level Standard Professional Capacity/ Autonomy B.Comm. (Culinary Management) Program Outcomes Corresponding Courses 1303; LHUM 1201; LHUM 1202; LHUM 1203; LHUM 1205; LHUM 1207; LHUM 1209; LHUM 1211; LHUM 1216; LHUM 1218; LHUM 1222; LHUM 1223; LHUM 1226; LHUM 1227; LHUM 1302; LHUM 1303; LHUM 1310 • Gastronomic Theory I • Gastronomic Theory II • Principles of Marketing • Market and Feasibility Research I • Advanced Managerial Communications • Food Science and Nutrition • Market and Feasibility Research II • Finance • Restaurant Risk Management • Wine: Sensory Development and Food Pairing • Advanced Food Science and 3. Research and analyze societal, Nutrition environmental, cultural, economic, • Research and Development culinary, and/or market demands at • Strategic Revenue Management local, regional, and international • Major Research Paper Workshop levels. NON-CORE COURSES: LSSC 1203; LSSC 1204; LSSC 1206; LSSC 1209; LSSC 1212; LSSC 1213; LSSC 1202; LSSC 1215; LSSC 1214; LSSC 1220; LSSC 1301; LSSC 1308; LSSC 1304; LSSC 1319; LSCI 1204; LSCI 1301; LSCI 1303; LHUM 1201; LHUM 1202; LHUM 1203; LHUM 1204; LHUM 1205; LHUM 1207; LHUM 1209; LHUM 1211; LHUM 1214; LHUM 1216; LHUM 1218; LHUM 1222; LHUM 1223; LHUM 1224; LHUM 1225; LHUM 1226; LHUM 1227; LHUM 1302; LHUM 1303; LHUM 1310 4. Collaborate effectively as part of • Food and Beverage Cost Control a diverse culinary management • Catering and Menu Management team in order to develop strategies • Principles of Marketing George Brown College – Bachelor of Commerce (Culinary Management) 60 Degree Level Standard B.Comm. (Culinary Management) Program Outcomes to realize organizational objectives in a variety of food service environments. 5. Drawing on fields of study and practice, develop and manage strategic partnerships, customer service, and relationships. 6. Plan and execute fundamental contemporary cooking techniques that reflect an advanced knowledge of food theory and practice, nutrition, and professional systems used in the culinary industry. Knowledge of Methodologies 7. Use management theories and methodologies in order to provide recommendations for realizing organizational objectives specific to different kinds of culinary operations. Corresponding Courses • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • HR Management Market and Feasibility Research I Advanced Managerial Communications Market and Feasibility Research II Finance Restaurant Risk Management Concepts of Customer Service Research and Development Strategies for Black Box HR Management Concepts of Customer Service Culinary Skills I Baking and Pastry for Cooks Butchery & Café Production Culinary Skills II Food for Special Events Food and Beverage Cost Control Patisserie Production Management Catering and Menu Management Essential Flavors of the Modern Kitchen Food Science and Nutrition Advanced Food Science and Nutrition Research and Development Strategies for Black Box Major Research Paper Workshop Food and Beverage Cost Control Fundamentals of Research Market and Feasibility Research I Advanced Managerial Communications Market and Feasibility Research II Finance Concepts of Customer Service George Brown College – Bachelor of Commerce (Culinary Management) 61 Degree Level Standard B.Comm. (Culinary Management) Program Outcomes 8. Develop a new food product, business, and/or event, in order to facilitate market realization. 9. Apply advanced management techniques and theories to support large-scale, multi-unit culinary operations. . 10. Monitor changing practices and evolving knowledge related to culinary management to select strategies for lifelong learning and professional advancement in the Awareness of field of study. Limits of Knowledge . 11. Examine personal strengths, weaknesses, and knowledge limitations in order to develop strategies that promote growth and build leadership potential. Corresponding Courses • • • • • • • Principles of Marketing Market and Feasibility Research I Market and Feasibility Research II Research and Development HR Management Restaurant Risk Management Strategic Revenue Management • • HR Management Work Integrated Learning Placements • • • • Business Communications Market and Feasibility Research I Market and Feasibility Research II Concepts of Customer Service • Introduction to Restaurant Management Culinary Skills I Gastronomic Theory I Business Communications Baking and Pastry for Cooks Butchery & Café Production Culinary Skills II Gastronomic Theory II Managerial Accounting Food for Special Events Patisserie Production Management Fundamentals of Research Catering and Menu Management Essential Flavors of the Modern Kitchen Microeconomics: Canada in the Global Environment Principles of Marketing HR Management Market and Feasibility Research I • • • • • • • . 12. Communicate information and • Communication concepts using advanced verbal and • written skills that reflect Skills • disciplinary norms. • • • • • • • George Brown College – Bachelor of Commerce (Culinary Management) 62 Degree Level Standard B.Comm. (Culinary Management) Program Outcomes Corresponding Courses • Advanced Managerial Communications • Food Science and Nutrition • Market and Feasibility Research II • Finance • Statistics • Restaurant Risk Management • Concepts of Customer Service • Advanced Food Science and Nutrition • Research and Development • Strategies for Black Box • Strategic Revenue Management • Major Research Paper Workshop NON-CORE COURSES: LSSC 1203; LSSC 1204; LSSC 1206; LSSC 1209; LSSC 1212; LSSC 1213; LSSC 1202; LSSC 1215; LSSC 1220; LSSC 1301; LSSC 1308; LSSC 1304; LSSC 1319; LSCI 1303; LHUM 1202; LHUM 1203; LHUM 1204; LHUM 1205; LHUM 1207; LHUM 1209; LHUM 1211; LHUM 1214; LHUM 1216; LHUM 1218; LHUM 1222; LHUM 1223; LHUM 1224; LHUM 1225; LHUM 1226; LHUM 1227; LHUM 1302; LHUM 1303; LHUM 1310 • . 13. Use qualitative and/or Application of Knowledge quantitative information to develop cogent arguments, make sound judgments, and apply concepts, principles, and techniques that inform or enhance diverse types of culinary operations. • • • • • • • • • • Introduction to Restaurant Management Culinary Skills I Gastronomic Theory I Business Communications Baking and Pastry for Cooks Butchery & Café Production Culinary Skills II Gastronomic Theory II Managerial Accounting Food for Special Events Patisserie Production George Brown College – Bachelor of Commerce (Culinary Management) 63 Degree Level Standard B.Comm. (Culinary Management) Program Outcomes Corresponding Courses • • • • • • • • • • • • Management Fundamentals of Research Essential Flavors of the Modern Kitchen Principles of Marketing Market and Feasibility Research I Advanced Managerial Communications Market and Feasibility Research II Statistics Concepts of Customer Service Research and Development Strategies for Black Box Strategic Revenue Management Major Research Paper Workshop 4.6.3 Breadth Outcomes Course descriptions for non-core/breadth courses listed in this table can be found in Section 4.7.2. Degree Level Standard Depth and Breadth of Knowledge B.Comm. (Culinary Management) Program Outcomes 1. Distinguish among and apply current practices from industry and scholarship relating to accounting, marketing, customer service, human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. 2. Identify, appraise, and/or apply various methods, skills, tools, and systems used in a variety of disciplines related to culinary practice and study. Corresponding Non-Core/Breadth Courses N/A LSSC 1203; LSSC 1204; LSSC 1206; LSSC 1209; LSSC 1212; LSSC 1213; LSSC 1202; LSSC 1215; LSSC 1214; LSSC 1220; LSSC 1301; LSSC 1308; LSSC 1304; LSSC 1319; LSCI 1204; LSCI 1301; LSCI 1303; LHUM 1201; LHUM 1202; LHUM 1203; LHUM 1205; LHUM 1207; LHUM 1209; LHUM 1211; LHUM 1216; LHUM 1218; LHUM 1222; LHUM 1223; LHUM George Brown College – Bachelor of Commerce (Culinary Management) 64 Degree Level Standard Professional Capacity/ Autonomy Knowledge of Methodologies B.Comm. (Culinary Management) Program Outcomes Corresponding Non-Core/Breadth Courses 1226; LHUM 1227; LHUM 1302; LHUM 1303; LHUM 1310 LSSC 1203; LSSC 1204; LSSC 1206; LSSC 1209; LSSC 1212; LSSC 1213; LSSC 1202; LSSC 1215; LSSC 1214; LSSC 1220; LSSC 1301; LSSC 1308; LSSC 1304; LSSC 1319; LSCI 1204; LSCI 3. Research and analyze societal, 1301; LSCI 1303; LHUM 1201; LHUM environmental, cultural, economic, 1202; LHUM 1203; LHUM 1204; culinary, and/or market demands at LHUM 1205; LHUM 1207; LHUM local, regional, and international 1209; LHUM 1211; LHUM 1214; levels. LHUM 1216; LHUM 1218; LHUM 1222; LHUM 1223; LHUM 1224; LHUM 1225; LHUM 1226; LHUM 1227; LHUM 1302; LHUM 1303; LHUM 1310 4. Collaborate effectively as part of a diverse culinary management team in order to develop strategies N/A to realize organizational objectives in a variety of food service environments. 5. Drawing on fields of study and practice, develop and manage N/A strategic partnerships, customer service, and relationships. 6. Plan and execute fundamental contemporary cooking techniques that reflect an advanced knowledge N/A of food theory and practice, nutrition, and professional systems used in the culinary industry. 7. Use management theories and methodologies in order to provide recommendations for realizing N/A organizational objectives specific to different kinds of culinary operations. 8. Develop a new food product, business, and/or event, in order to N/A facilitate market realization. George Brown College – Bachelor of Commerce (Culinary Management) 65 Degree Level Standard Awareness of Limits of Knowledge Communication Skills Application of Knowledge B.Comm. (Culinary Management) Program Outcomes 9. Apply advanced management techniques and theories to support large-scale, multi-unit culinary operations. 10. Monitor changing practices and evolving knowledge related to culinary management to select strategies for lifelong learning and professional advancement in the field of study. 11. Examine personal strengths, weaknesses, and knowledge limitations in order to develop strategies that promote growth and build leadership potential. Corresponding Non-Core/Breadth Courses N/A N/A N/A LSSC 1203; LSSC 1204; LSSC 1206; LSSC 1209; LSSC 1212; LSSC 1213; LSSC 1202; LSSC 1215; LSSC 1220; LSSC 1301; LSSC 1308; LSSC 1304; LSSC 1319; LSCI 1303; LHUM 1202; 12. Communicate information and LHUM 1203; LHUM 1204; concepts using advanced verbal and LHUM 1205; LHUM 1207; LHUM written skills that reflect 1209; LHUM 1211; LHUM 1214; disciplinary norms. LHUM 1216; LHUM 1218; LHUM 1222; LHUM 1223; LHUM 1224; LHUM 1225; LHUM 1226; LHUM 1227; LHUM 1302; LHUM 1303; LHUM 1310 13. Use qualitative and/or quantitative information to develop cogent arguments, make sound judgments, and apply concepts, N/A principles, and techniques that inform or enhance diverse types of culinary operations. George Brown College – Bachelor of Commerce (Culinary Management) 66 4.7 Course Descriptions 4.7.1 Core Course Descriptions Year and Semester Year 1 Semester 1 Course Name Course Description Introduction to Restaurant Management Students will be introduced to foundational concepts involved in restaurant management, including menu design, foodservice concepts, physical layout and systems design, operations management, and staffing. Students will apply these concepts to produce a written analysis of the operations of a local restaurant. Semester 1 Culinary Skills I This is the first of two courses in which students will be introduced to increasingly complex culinary concepts. Over fourteen weeks, students will develop their fundamental culinary skills through a series of three-hour demonstrations and four-hour labs. Students will be expected to write work plans, practice proper culinary techniques and preparations, and present and taste food products. Students will develop their research and critical-thinking skills through the development of an annotated bibliography, essay proposal, and a 1,500-2,000 word essay. Semester 1 Gastronomic Theory I This course is designed to increase students’ repertoire of culinary knowledge. Students will be introduced to theoretical frameworks necessary to understand the principles of classical cookery, expanding on these through writing essays and assignments. Semester 1 Business Communications This course introduces students to the theoretical principles that support effective, audience-focused business communications. Students explore a variety of communication theories, applying them to create effective messages, composing messages and letters, and creating audiencefocused messages. Written and oral communications presented in individual and interactive-group formats are important instructional modes used in this class, with the evaluation incorporating aspects of all course-delivery modes. George Brown College – Bachelor of Commerce (Culinary Management) 67 Year and Semester Semester 1 Course Name Fundamentals of Accounting Course Description This course examines the role of financial accounting in the hospitality and culinary industry. Students will learn the procedures necessary to develop and understand the accounting cycle, balance sheets, cash flow statements, statement of retained earnings and income statements. Emphasis will be placed on how these accounting principles and forms are used in the hospitality and culinary industries. Semester 2 Baking and Pastry for Cooks This course is designed to introduce students to the theoretical and practical fundamentals of baking and pastry arts. Each student will produce a variety of baked goods and patisserie items that parallel introduction to theoretical aspects of chemical and traditional leavening methods, fats and emulsifiers, eggs and dairy, fruit, chocolate, and lamination. Students will expand on their theoretical understanding of baking and pastry processes by preparing a short paper on a topic related to baking and pastry arts. Semester 2 Butchery & Café Production This course will introduce students to the fundamentals of café production, from butchery to presentation of final dishes. Students will watch and replicate the professor’s demonstration of butchery fundamentals, after which they are required to prepare a number of contemporary dishes appropriate for the café setting. Readings and assignments in the course will explore issues and ethics in meat consumption, meat cookery, butchery, and agriculture. Semester 2 Culinary Skills II Semester 2 Gastronomic Theory II This is the second of two courses in which students will be introduced to increasingly complex culinary concepts, building on scholarly inquiry and cookery skills acquired in Culinary Skills I. Over 14 weeks, students will develop their fundamental culinary skills through a series of three-hour demonstrations and four-hour labs. Students will be expected to write work plans, practice proper culinary techniques and preparations, and present and taste food products. By completing a substantial written essay, students will develop their logic and writing skills while engaging with topics relevant to food and cooking in an analytical manner. This course expands on students’ repertoire of food-theory knowledge from Food Theory I. Students will be introduced to intermediate and advanced theoretical frameworks necessary to understand the principles of classical cookery, expanding on this knowledge through food-studies essays and assignments. George Brown College – Bachelor of Commerce (Culinary Management) 68 Year and Semester Semester 2 Summer Year 2 Semester 3 Semester 3 Course Name Managerial Accounting Course Description This course introduces students to the concepts of business planning, budgeting, working-capital investment decisions, cash management, ratio analysis and operational decisionmaking from the perspective of the food service and hospitality industries. Externship & Field Placement I Students apply their culinary skills, abilities and knowledge in a workplace environment. This course gives students opportunities to apply lifelong learning skills and work in a culinary team environment in a field placement, and to reflect on their experiences. Students will have the opportunity to complete their placements domestically and/or internationally, as opportunities arise. As part of this field placement, students receive ongoing feedback from their employer. This 14-week, 490 hour, paid placement satisfies the PEQAB requirements for work-integrated learning experiences found in the Program Content standard and Section 5.1 of the PEQAB Handbook for Ontario Colleges. The student, once assigned a placement, will not be allowed to change or leave the placement without the written consent of the placement coordinator or professor. A culinary student externship handbook explains the requirements in more detail and the deliverables. Food for Special Events This course will develop students’ advanced culinary skills through a series of simultaneous interactive demonstrations and laboratory-kitchen classes. Each student will produce a variety of foods taught in the classroom, demonstrating a disciplined approach and using the essential culinary skills necessary. Students will also be exposed to the trends of today’s catering and special-event foodservice industry. Food and Beverage Cost Control This course will introduce students to the concepts of food, beverage, and labour cost controls. Students will learn such topics as fixed and variable costs, food costs, operational budgets, break-even points, recipe pricing, food production standards, and forecasting. Students will learn through in-class lectures, case studies, readings, and group projects. George Brown College – Bachelor of Commerce (Culinary Management) 69 Year and Semester Semester 3 Course Name Patisserie Production Management Course Description This course is designed to provide students with the theoretical understanding, skills, techniques, and organizational discipline required to produce products in a simulated pastry production environment. This course will be offered through a series of demonstrations and professordirected laboratory classes. Each student will produce a variety of baked goods and patisserie items in a team setting. Students will also explore the scientific principles related to fermentation and tempering in order to provide a deeper understanding of the theoretical principles at work in patisserie recipes. Semester 3 Fundamentals of Research Fundamentals of Research is an introduction to the methods and techniques of research. Emphasis is placed on developing a broad understanding of the research process, as well as the specific elements within the research process. Semester 3 Catering and Menu Management This course provides an opportunity for students to apply research methods and tools to investigate, in depth, specific aspects of catering-management practice. The class will consist of a series of project-development seminars where the student will be mentored through aspects of menu management, teamwork, planning, and cost analysis. Students will develop a venue-specific menu, tailoring its contents to the location’s operational goals, product and inventory abilities, staffing requirements, equipment purchasing and maintenance implications, marketing design, and related subtopics. Semester 3 Macroeconomics: Canada in the Global Environment This course begins with an examination of basic economic concepts, such as scarcity, economic modeling, and price determination (demand/supply model). It continues with an introduction to each of the key indicators of economic health (unemployment, economic growth, and inflation) and their measurement in Canada. The course concludes with an analysis of how the Bank of Canada and Government of Canada use monetary and fiscal policy, respectively, to help stabilize the Canadian economy. George Brown College – Bachelor of Commerce (Culinary Management) 70 Year and Semester Semester 4 Course Name Essential Flavours of the Modern Kitchen Course Description This course will develop students’ advanced culinary skills through a series of simultaneous interactive demonstrations and kitchen-laboratory classes. Each student will produce a variety of foods taught in the classroom, demonstrating an advanced understanding of the essential culinary skills and flavours appropriate to today’s foodservice industry. In addition, students will analyze the notion of “trends” in the foodservice industry, selecting a specific trend to track and analyze in greater depth through a major project. Semester 4 Microeconomics: Canada in the Global Environment This course emphasizes the application of basic microeconomic concepts and principles to current economic events. Students will study the principles of supply and demand, consumer behavior, utility maximization, cost of production, and profit- maximization. In addition, we will examine the four key market structures, as well as the role of government in the economy. A combination of theory and practice will be emphasized. Semester 4 Principles of Marketing The focus of this course is on the analysis and application of contemporary marketing concepts and theories within the context of the food service and hospitality-industry. Focus is placed on exploring key marketing processes of product and service development, pricing, promotion, distribution, their relationships, as well as the relationships between marketing and other organizational functions. Emphasis is placed on developing the knowledge and skills required for planning, implementing, and evaluating detailed marketing plans. Human Resources Management This course introduces students to the field of human resource management. Throughout the course, students will learn the functions of a human resources department and become familiar with key principles of the field. Topics such as job design, recruitment, selection, training, performance management, compensation, and labour relations will be discussed with a focus on Provincial legislation. Year 3 Semester 5 George Brown College – Bachelor of Commerce (Culinary Management) 71 Year and Semester Semester 5 & Semester 6 Course Name Market and Feasibility Research I & II Course Description Market and Feasibility Research is a year-long course designed to provide students with the skills necessary to write market and feasibility studies, working in collaboration with an existing business or new entrepreneur. Through in-class lectures and workshops, students will learn how to conduct market research, construct market analyses and feasibility plans, and present studies in written and verbal-presentation formats. Semester 5 Advanced Managerial Communications This course builds on the material learned in first year business communications. In this course, students will develop their managerial skills by learning how to identify and manage communications within a corporate environment. Students will become familiar with personality types, their impact on organizational culture, and methods to manage conflict within an organization. Students will analyze a variety of management-communication styles, explain how power and status influence management communication, suggest ways to overcome barriers to effective organizational communication, and analyze the impact of social, cultural, and organizational culture on management communication. Students will demonstrate their knowledge and application of learning through in-class exercises, case studies, written assignments, and quizzes. Semester 6 Food Science and Nutrition This course introduces students to the interdisciplinary fields of food engineering, food science, applied culinary technology, and nutrition. Building on their theoretical and practical knowledge, students will explore modern techniques used to manipulate interactions between ingredients, as well as learning Canadian Food Guide standards. Lectures will review the current state of the field and introduce concepts in recipe engineering and nutritional conversions, while labs will offer an opportunity for practice and experimentation. Semester 6 Finance This course introduces students to the financial system in Canada. Students will learn about financial markets, time value of money, valuation of bonds, preferred stock, and common stock, as well as capital budgeting. Students will also take part in a team based simulation, whereby they will employ the concepts they learned throughout the course. George Brown College – Bachelor of Commerce (Culinary Management) 72 Year and Semester Semester 6 Summer Year 4 Semester 7 Semester 7 Course Name Statistics Course Description This course is designed to introduce students to statistics and business analytics. Students will be introduced to concepts such as sampling, measures of central tendency, hypothesis testing, correlations, t-tests, and the presentation of quantitative information. By the end of the course, students will be familiar with the use and understanding of common business analytics, and the use of excel and SPSS. Externship Work Term II (Management) This course gives students an opportunity to apply their culinary skills, theoretical knowledge, and any previous experience as a trainee manager. Students will complete the Externship II management-analysis program, which is comprised of management-level, workplace-analysis reflection papers designed to assist the student in delving deeper into contemporary management-systems issues. Upon completion of the placement, students will submit a management portfolio, showcasing their understanding of applied management skills. This externship will be 490 hours in length and it can be completed domestically or internationally as the opportunity arises. While students are encouraged to seek out externships that provide remuneration, it is not required that this second placement be paid. Restaurant Risk Management This course is designed to introduce students to the legal system in Ontario as it relates to the hospitality and culinary fields. Students will become familiar with the Canadian legal system and risk management. Specific reference will be made to tort law, contract law, the sale of alcohol, the Innkeepers' Act, the Occupiers' Liability Act, and the responsibilities under the law related to guest safety and security. Wine: Sensory Development and Food Pairing This course will provide students with hands on and theoretical approaches to understanding the origins, regional differences, and food pairings of wines. Through this course, students will develop their palettes through exposure to differing varietals and food pairings. Students will also learn about wine evaluation and develop their ability to taste, assess, and pair wine. George Brown College – Bachelor of Commerce (Culinary Management) 73 Year and Semester Semester 7 Course Name Concepts of Customer Service Course Description This course focuses on getting students prepared to provide exceptional service. The course focuses not only on providing exceptional guest service, but also prepares students to problem solve negative encounters, conduct research to understand guest service, and manage the guests experience. Students will be introduced to guest service through readings, lectures, in-class simulations, and case studies. Semester 7 Advanced Food Science and Nutrition This course will build on the theories and concepts students learned in Food Science and Nutrition, and provide them an opportunity to apply their knowledge. This course will begin with a brief overview of nutrition and recipe modification strategies, followed by 12 weeks of recipe redevelopment execution. As a capstone of this course, students will create a recipe book containing all of the modified recipes they have developed throughout the course, which will become the foundation upon which their major research papers (MRP) will be developed. Semester 8 Research and Development This course introduces students to new food product development. Students will learn about the process of developing a new food product, bring new food concepts from initial concept to distribution. Students will apply learned theory through practical experience in developing a new food concept and product, and through follow up product evaluation. Semester 8 Strategies for the Black Box This capstone course introduces students to menudevelopment and cooking strategies that will assist them in completing black-box culinary interviews. In the early portions of the course, students will form groups and focus on both menu-development and team-based practical cookery. Latter portions of the course will focus on menu-development and black-box cooking in an individual format. Additionally, students will complete and present a menu portfolio project. Semester 8 Strategic Revenue Management In this course, students will be introduced to the concepts of revenue management. Students will learn how to consolidate financial statements, with integrated decision making and forecasting. Using PRO Simulation, students will employ their learning of accounting, management, food cost controlling, menu engineering, and marketing in a simulated environment. George Brown College – Bachelor of Commerce (Culinary Management) 74 Year and Semester Semester 8 Course Name Major Research Paper (MRP) Workshop Course Description This course builds on the work students undertook in Advanced Food Science and Nutrition. Students will further develop the Recipe Book they created in Advanced Food Science and Nutrition and add well-researched written narrative of the history of the region from which their recipes were derived. Their writing must include the major movements that influenced their recipes, the transformation of each dish from its historical inception to today, and a supported rationale for why and how their dishes were modified to conform to nutritional guidelines and/or allergies. This course is provided in a workshop-style and, as such, it is meant to give students both group feedback and one-on-one time with the professor as they research and develop their MRP. 4.7.2 Non-Core Course Descriptions Level Lower Lower Course Code and Course Name LHUM 1201 The Evolution of Filmmaking LHUM 1202 Monotheistic Religions: Judaism, Christianity and Islam Course Description This film studies course deals with the evolution of film in terms of its historical and cultural development, critical filmic analysis, and technical aspects of filmmaking. The course is divided into ten parts, each of which examines a major time period in the development of film in a historical, social, cultural, critical, and technical context. Religious beliefs, expressions, and practices have shaped and reflected how people have interpreted the key questions of existence and how people have marked key events in their lives. This course introduces the religious beliefs, expressions of religious experience, religious practices, and world views of the three major monotheistic religions: Judaism, Christianity and Islam. Background to the origin and development of each religion as well as an examination of contemporary issues linked to the religions are included. In contemporary society, the question of negotiating traditional interpretations with current situations has become one of the driving forces behind the study of religion. This course will offer students the opportunity to explore and analyze how key religious beliefs, expressions and practices from the major western monotheistic traditions have influenced and continue to influence current public thought and decisions. George Brown College – Bachelor of Commerce (Culinary Management) 75 Level Lower Course Code and Course Name Course Description LHUM 1203 This course aims to develop your skills of inquiry by introducing The Pleasure of Inquiry: you to the practice of philosophy and basic approaches to key Philosophy philosophic questions in a lively, accessible manner. The course uses current, everyday examples such as the Karate Kid, detergents, the Toronto Blessing, Matrix, and Woody Allen to raise and discuss philosophic problems regarding knowledge, reality, God, morality, and the human condition. Lower LHUM 1204 Spanish I for NonNative Speakers This course focuses on the development of everyday communication skills in Spanish. Students develop listening, speaking and reading skills through asking and answering questions, providing information, and expressing thoughts and instructions through paired and small-group interactions and roleplaying. Through research, videos and discussions, students develop an understanding of key aspects of Hispanic cultures. Students are not expected to have any previous knowledge of Spanish but at the end of the course will be able to use basic vocabulary and sentences in the present tense to deal with simple social situations. Lower LHUM 1205 The Representation of Power in Western Art History In this thematic approach to art history, students will explore Western Art through a contextual examination of the political, social, economic, religious, and spiritual representation of power in the arts. The works of each culture will be examined in the context of dominant philosophies, ideas, and customs of the era in order to investigate the theme of power, either of the divine, of rulers, of societies, of empires, or finally of individuals. Through museum assignments, in-class assignments, and a research paper, students will have the opportunity to explore and evaluate a variety of aesthetic symbols and allusions that give rise to expressions of power. Emphasis will be placed on iconographical, social/political, post-structuralist, post-colonialist approaches to understanding artistic expressions. Lower LHUM 1207 Imagining Canada: An Introduction to Early Canadian Fiction This course uses four classics of early Canadian fiction to investigate the past and draw parallels with the present. We’ll enrich our reading by discussing contemporary politics, economics, society, art and architecture of the 19th and early 20th centuries. In addition, we’ll investigate the usefulness of dualities like immigrant/indigenous, Tory/reform, nation/colony, and country/city as we make links between the past and similar dualities that exist today. In summary, in this course we use the tools and methods of literary analysis and evaluation in an attempt to answer questions like “Why do literature and the past matter?” George Brown College – Bachelor of Commerce (Culinary Management) 76 Level Lower Course Code and Course Name LHUM 1209 The History of Eugenics Course Description This course examines the development of the Eugenics movement from its conception in the late 19th century through its current manifestation. Various examples of the application of eugenic principles and their results are analyzed to develop an understanding of the apparent universal elements to eugenic endeavours and the unique aspects found in each situation. This course seeks to enhance student’s critical analytical skills through the exploration of the inappropriate use of science and theory, which ultimately led to the harming of others. This course challenges students to examine their personal values towards others in light of the information discussed in class and gained through the readings. Lower LHUM 1211 Storytelling, Meaning and Influence Story-telling has become a significant research topic in fields as diverse as psychology, neurophysiology, law, business and organizational behaviour, as researchers and practitioners try to understand how people construct and convey meaning. With print and multimedia examples drawn from a range of disciplines, this online course examines the stories of individuals, organizations and communities. Through primary and secondary research, students will investigate how story-telling creates identity, communicates beliefs and value systems and influences behaviour. Students will document stories in their community and create their own multimedia story. Lower LHUM 1214 Spanish II for NonNative Speakers This course is designed to present essential vocabulary and points of Spanish grammar that are indispensable to communicate. The use of past tense and the vocabulary related to consumer relations is emphasized through oral and written interactions in pair and group work with other students in the class, and with various types of multimedia resources. This is an interactive course that provides ample opportunity to explore and deepen previous knowledge of Spanish language and Spanish and Hispanic cultures. Lower LHUM 1216 The Art of the Short Story Students will be introduced to the rich world of story and its artistic expression in literature. Brief yet profound and supple, the short-story genre offers a unique perspective on human experience. Students will read a variety of works--from writers established and new, Canadian and international, ethnic majority and minority, contemporary and historical, female and male--in order to explore cultural differences as well as shared human experiences. They will examine the stories’ form and style (e.g., setting, plot, action, characterization, symbolism, and narration) to gain insight into content. The study of selected literary terms and critical theories, including theories specifically on the short story, will allow students a deeper understanding of the genre and the George Brown College – Bachelor of Commerce (Culinary Management) 77 Level Lower Course Code and Course Name LHUM 1218 International Cinema Course Description individual stories. This film studies course deals with international cinema, excluding the U.S., in terms of its historical and cultural development, critical filmic analysis, and technical aspects of filmmaking. The course considers the major international cinemas that have existed and developed over the years in their own right, creating films which espouse unique geo-political and aesthetic models. It focuses on the premise that, as a result of evolving globalization, international filmmaking has generated a range of critical discussion and debate centered on the exploration of not only the historical and geographical variety of these films and their film cultures but also of the range of theoretical, critical and cultural perspectives which their study has involved. It concludes that, individually and collectively, international cinemas present an alternative to the North American/Hollywood film context as well as an influence on that very context. Lower LHUM 1222 Comic Books are all Grown Up: Welcome to the Graphic Novel Are graphic novels nothing more than indulgent popular culture stories of teenage fantasy? How can a “comic book” be the subject of legitimate study? What can we learn from the medium of the graphic novel? Can we learn something about ourselves, our cultures, our history, even about how we reshape mythology to address current cultural paradigms? The emergence of the graphic novel has presented a fertile opportunity to analyze the relationship between the graphically driven medium and its relevance to contemporary mythology and contemporary cultures. The term graphic novel is now generally used to describe any book using sequential art in either an experimental design or in a traditional comic format that resembles a novel in length and narrative development. This course explains the history and development of the graphic novel and its relevance to current trends and issues in contemporary cultures. Students will recognize how the development of the graphic novel relates to and has been influenced by censorship, traditional literary structures, psychological and sociological understandings of person, as well as contemporary questions of existence, aesthetic evaluation, and modes of interdisciplinary inquiry. Lower LHUM 1223 Designing Toronto: Tradition and Transformation How have design, architecture, and the use of space shaped our experience of Toronto? This course examines how the city evolved from a colonial military-outpost to an urban metropolis with worldclass architecture, vibrant neighbourhoods, and dynamic public- George Brown College – Bachelor of Commerce (Culinary Management) 78 Level Course Code and Course Name Course Description spaces. Students examine the impact of historic, commercial, aesthetic, and socio-political influences on the look, feel, and function of the urban landscape. They explore a range of theories to understand what makes for appealing, functional, or otherwise “good” design in this city, and consider the usefulness of past models to future economic, social, and creative needs. Walking tours of their own and other neighbourhoods, as well as a site visit to Casa Loma, will allow students to experience the city both physically and conceptually. Lower LHUM 1224 Mandarin I for NonNative Speakers Mandarin 1 is for non-native speakers who have little or no previous exposure to Mandarin (Conversational). The principal aim of this course is to learn Pinyin (the Chinese phonetic system) and develop conversational skills. Students are introduced to basic Chinese grammar as well as cultural and social conventions. Although students are not required to write Chinese characters, they are encouraged to recognize some of them. Lower LHUM 1225 Mandarin II for NonNative Speakers This course follows Mandarin 1 and is for students who have some previous exposure to Mandarin (conversational) and Pinyin and can recognize some Chinese characters. In Mandarin 2, students focus on improving their ability to communicate in Mandarin as well as consolidating Pinyin skills after a systematic study of the basic pronunciation and tones. They enhance their conversational skills through extended vocabulary, pronunciation, and sentence structure. Students also expand their knowledge of language and culture through oral comprehension as well as reading, writing, and grammar. Lower LHUM 1226 Global Great Thinkers Great thinkers have existed around the world and across time. Their ideas have been an integral part of social, economic, cultural and political life both in the past and in today’s global society. This course takes a cross-cultural historical look at some of the most influential philosophical traditions: comparing Western with Egyptian, Chinese, Persian, Indian, Arabic, and African thinkers. In each tradition the course will examine various thinkers’ reflections on the following questions: How should we organize our social, economic, cultural and political life? What is the nature of peace and war? What is the ideal society and how should one live one’s life? The thinkers that we will primarily study to answer the above questions are Greek philosophers such as Socrates, Plato, and Aristotle, Chinese philosophers Confucius and Lao Tzu, the Indian sage Buddha, the Persian prophet Zoroaster, the African St. Augustine, and the Arab philosophers Avicenna and Averroes. George Brown College – Bachelor of Commerce (Culinary Management) 79 Level Lower Course Code and Course Name LHUM 1227 Understanding News Media Course Description Does news shape our perception of the world? Does it build bridges in the era of globalization, or does it divide? We are not only consumers of news: we use our cell phones and video cameras to record events and we broadcast them online. Are we all reporters? This course focuses on the impact of news media on society, and how the same events are covered in different ways, with varied meaning and impact in different parts of the world. Understanding news media uses various theoretical approaches to analyze and define the current news media reality; for example, how McLuhan’s Global Village and technologies as extensions of man, and how Chomsky’s and Herman’s propaganda model theory can be used to understand and criticize the changing world of news media. Various theoretical approaches to media are employed to investigate the role of reporters and the power of news media to inform, influence, educate and mislead. This course combines the study of the news media’s impact on our lives and a hands-on production with Web 2.0 (Web design using Google Sites, Wikis and Blogs). Lower LSCI 1204 Preserving the Planet A personal computer running 24 hours per day adds about two tonnes of carbon dioxide to the atmosphere each year. When you consider the explosion of computer ownership alone, you can appreciate the growing impact people have on our planet. Preserving the Planet is a natural science course emphasizing awareness, conservation, and sustainability of ecological systems. This course will provide students with an understanding of the major principles in the biological and physical sciences. Students will also learn how technology and schools of thought can have both negative and positive impacts on biodiversity. With this information, students will gain an understanding of problems and solutions to maintaining natural systems. Students will learn the role of scientific inquiry in ecological studies and apply analysis and critical thinking to issues learned in class and their own research. Lower LSSC 1202 Working in the 21st Century What is happening at work and why? How has work changed over time and what will it look like in the future? How do I secure my future in the midst of economic and job market changes? What roles do government, unions and corporations play in work and production, service economies? Given what we usually hear from media sources, the answers to these questions may surprise your. This interdisciplinary social science course examines the history George Brown College – Bachelor of Commerce (Culinary Management) 80 Level Course Code and Course Name Course Description and future of work, the changing economy, and the role of both unions and management involved in constructing and analyzing current changes. Lower LSSC 1203 Introduction to Canadian Politics How does politics affect your life and future? What happens to Canada if Quebec separates? Can aboriginal self-government work? Is there a Canadian national identity? Is Canada even governable any longer? This course introduces students to major debates and questions in Canadian politics and society and the more enduring problems underlying these issues. The aim is to foster the student’s capacity to develop their own interpretation of Canadian politics and society. Lower LSSC 1204 Sociological Inquiry This course introduces you to the language and practice of sociological inquiry, the workings of modern society, and the rise of globalization. Some of the topics we will address as we explore the puzzles and contradictions of our social world include everyday rituals, family life, gender and sexuality, poverty and inequality, the workplace, the mass media, and the particularity of Canadian culture. Lower LSSC 1206 Aboriginal Education in the Canadian Context This course offers an overview of Aboriginal Peoples and education in Canada. The course looks at education in a historical and present-day context, including ways in which Indigenous communities educated their children prior to European contact. It examines the Canadian state’s policies on education of Aboriginal peoples and explores education in Indigenous communities today. Specifically, the course provides an understanding of residential schools and their impact on the lives of Aboriginal peoples, families and diverse communities. Additionally, students will look at the various ways in which Aboriginal people continue to challenge and resist colonial education and reclaim education for themselves and their communities. The main aim of Aboriginal Education in the Canadian Context is to provide students with a framework for understanding the historical and contemporary issues surrounding Aboriginal education in Canada. It is hoped that through this course students will gain critical insights into the lives and educational attainment of Aboriginal peoples. Lower LSSC 1209 Social Psychology Why does the presence of others influence the way we behave and think? How do stereotypes develop? Does the way we behave change the way we think? This course provides a survey of topics examining social influences on an individual’s cognition, emotions George Brown College – Bachelor of Commerce (Culinary Management) 81 Level Course Code and Course Name Course Description and behaviour. Topics include social thinking (the self, social beliefs and attitudes), social influence (persuasion, conformity, group influence), and interpersonal relations (aggression, altruism, prejudice). Students analyze predominant theories and research in the field of social psychology and their applications. Lower LSSC 1212 Introduction to Psychology This course introduces the student to psychology, the scientific study of behaviour and mind, by examining the basic principles of psychology and their application to everyday experience. The course surveys various fields in psychology including, the brain and genetics, learning, consciousness, memory, stress and health, psychopathology and psychological therapies. Lower LSSC 1213 Introduction to Geography This course will introduce students to the major themes in physical and human geography. It represents a broad spectrum of courses available in geography. With a focus on Canada, students will survey and investigate the role of maps and location, urban, regional, physical, cultural and environmental topics. The course will provide a framework to explain and familiarize students with geographical concepts, including the breadth of geographic enquiry. Students will learn about the relationship between the various branches of geography and place and space. Fundamental Themes in Geography is an integrated course that studies many aspects of the physical and cultural environment. This course provides a basis for an understanding the spatial organization of the world in which we live. Lower LSSC 1214 Development across the Lifespan This course will provide an introduction to the major themes and theories underlying developmental psychology across the lifespan. The processes of development, from conception to death, will be covered, including the intersections among physical growth, perception, cognition, personality and social development. The application of developmental psychology to educational and social issues will also be discussed. Lower LSSC 1215 Understanding America Alongside the many popular images of “America” presented to both Americans and the world there is an “other America” – a complex society of competing convictions, ideas, and institutions that Americans live within and experience every day. This course explores this phenomenon by providing a general introduction to American society and culture through seminars and field visits to sites in central Pennsylvania, Philadelphia, and Washington, D.C. The course examines the “idea of America” in an historical context, and investigates the cultural practices and ideas, social values and George Brown College – Bachelor of Commerce (Culinary Management) 82 Level Course Code and Course Name Course Description institutions, as well as the political and economic systems central to how the United States is organized. Topics include social class, race and ethnic relations, crime and punishment, the military, religion, and popular culture in the United States. NOTE: The course is an academic field trip, not a tour. It involves bus and train travel, substantial walking, and using city transit as well as staying in hotels and residences. Students should bring along a small pack for day use and only what you will be able to carry yourself as luggage. Lower LSSC 1220 Race and Racism in the Americas and the Caribbean Racism, and the categories of race, are pervasive phenomena that occur across the world. Many scholars have argued that the very idea of “race” – the notion that human beings can be divided into groups such as “whites”, “blacks”, “indians”, etc – was first invented in the Americas. But what are races? Does it mean the same thing to be “white”, “black” or “Asian” in Canada as it does in Brazil or Jamaica? If colour is rooted in assumptions about biology in parts of North America, does the same hold for Latin America and the Caribbean? Is race simply a delusion, a cover for political and economic domination? Can we aspire to eliminate the idea of race altogether or is its hold too pervasive, its appeal to the mind too great? This course looks at various stages in the development of racial categories in the Americas and the Caribbean. Our readings will include theoretical, ethnographic and literary works, but also our own experiences, the popular media and the language we speak and hear around us. An equally important goal is to develop your ability to write clear, engaging and coherent essays and to express your ideas in the classroom. With this in mind the course is structured to give you the opportunity to work in a sustained way to improve your written and verbal communication. Upper LHUM 1302 Sacred Nature: Examination of Cultural Ecology This course offers an introduction to the principles and fieldwork behind cultural ecology. Cultural Ecology uses research approaches from cultural anthropology, archaeology, and historical ecology to understand humans’ culturally-shaped behaviours, and their interactions with the environment. By studying various strategies of cultural adaptation as patterns of subsistence and flexible techniques for exploiting resources, students develop an understanding of and an analytical approach to modern environmental issues. George Brown College – Bachelor of Commerce (Culinary Management) 83 Level Upper Course Code and Course Name LHUM 1303 Philosophy of Love and Sex Course Description In this course, we will be reflecting on Western theories concerning some of the feelings, behaviours and ideals that we are most familiar with, but remain the most mysterious. What is it that we really want when we fall in love, and when we feel sexual desire? How are love and sex connected to pleasure, to power, to loneliness, to family relations, to friendship, to religion and spirituality, to death, to nature as a whole, and to wisdom? We will explore such questions by reading philosophical, psychoanalytic, and mythological texts, complimented by analysis of representations of sex and love in contemporary music, film and television. Upper LHUM 1310 Existentialism What is worth living for? If we have an answer—say, love, happiness, justice, or eternal life—where did we get this answer from? Are religion, social norms, political and economic ideologies credible sources? If not, are we free to create any value and meaning we want for our own lives? And if we are completely free, what sort of responsibility do we have to other people, if any? In this course, we will be exploring these perplexing but fundamental questions about human existence through an examination of philosophical essays, film, literature and theatre from a movement of thinkers and artists known as the existentialists. Upper LSCI 1301 Troubled Waters: Our Future and the Global Ocean The global ocean is our life-support system. Covering nearly threequarters of Earth’s surface, the oceans produce half of the oxygen in our atmosphere, regulate temperature and climate, and govern nutrient and chemical cycles that sustain all living things, including you. The oceans, however, are in distress. Pollution and unsustainable seafood harvesting are causing fundamental changes throughout the ocean system that will result in dire consequences unless our habits change substantially. Students investigate what is happening to our oceans and the ecological consequences of human-influenced changes in ocean temperature, oxygen, acidity, and biodiversity. Through readings, videos, and class discussion, students learn about human impacts on the ocean and how ocean change will affect not only us but life in general. Students learn the importance of scientific study of the world’s oceans and apply analysis and critical thinking to issues learned in class and through independent research. Upper LSCI 1303 Cognitive Science Why do you turn off the radio when you’re driving to a new destination? Why is learning to speak easier than learning to read? Is eyewitness testimony reliable? This course examines the cognitive structures and processes involved in perception, George Brown College – Bachelor of Commerce (Culinary Management) 84 Level Course Code and Course Name Course Description attention, memory, language, reasoning and problem solving. This interdisciplinary course incorporates psychology, neuroscience and linguistics to explore the theoretical, empirical and practical applications of human thought and behaviour. Youth gangs, crime news, homicide, the sex trade, psychiatry, domestic violence, and commercial crime. These are some of the examples this course explores in order to better understand deviance, social control, our selves and our society from a sociological perspective. Analytically, we will examine the social construction of deviance; informal and formal means of social control; the role of the media in constructing deviance and legitimizing social control; and the issue of deviance in relation to the human condition. Upper LSSC 1301 Deviance and Society Upper LSSC 1304 Dying, Death and Bereavement This is an advanced elective examining one of the most provocative taboo topics for humans; dying, death and bereavement. The anxiety which this ‘forbidden subject’ promotes in many people drives the topic into the realm of the never seriously discussed, except when confronted by the dying or death of a relative, friend or one’s self. This course provides the student with opportunities for developing understanding of dying, death and bereavement practices, insight into current issues in the broader field of thanatology and potentially an enhanced ease with the topic. Employing psychology, sociology, cultural studies and anthropology the student explores a range of topics including: the roots of current orientations to dying, the rise of the modern dying and death industries, changing trends in memorialization, the potential symbolic meaning of recent past and present funeral practices, and our developing understanding of bereavement. Upper LSSC 1308 Genocide: The Holocaust, Cambodia and Rwanda This course focuses on three genocides which occurred in the 20th century: the Nazi holocaust, 1933-1945, which inspired the creation of the term genocide; the Khmer Rouge and Cambodian genocide, 1975-1979; and the Rwandan genocide, 1994. As an introduction, the course explores the various elements creating the conditions leading up to and the carrying out of the genocide. The contemporary response by people within and outside the various countries where the genocide occurred will be reviewed. The course provides an opportunity to examine the similarities and differences between the three genocides, as well as some of the key issues within the field of genocide studies. Upper LSSC 1319 Global Justice The onset of globalization has coincided with the emergence of a variety of calls for “global justice”, reform and alternative forms of globalization. The desire for global justice and alternative George Brown College – Bachelor of Commerce (Culinary Management) 85 Level Course Code and Course Name Course Description globalizations emerges from economic, cultural, ecological and political trends. This course is interdisciplinary in nature, combining perspectives from history, sociology, anthropology, political science, economics, philosophy and civil society to explore the meanings of global justice and alternative globalization, their central policy proposals, institutional structures and the new forms of social experience that are producing the desire for greater transnational and international equality. The course focuses on the intersection between appeals for economic redistribution, cultural recognition, environmental sustainability, and political representation. It pays close attention to the relationship between various forms of social inequality such as racism, sexism, classism and sexuality. Further issues to be explored will include the role that corporations, cultural producers, civil society, states and Canadian writers and organizations are having in shaping calls for global justice. George Brown College – Bachelor of Commerce (Culinary Management) 86 4.8 Course Schedules Two course schedules are provided below. Course Schedule 1 outlines the core and non-core courses, number of course hours, course pre-requisites/co-requisites, instructors and instructors’ qualifications. Course Schedule 2 is identical to Course Schedule 1 with the exception that it does not identify the names of instructors. Only Course Schedule 2 is included in the web-based version of the application that is accessible to the public. 4.8.1 Course Schedule 1 (Removed for Web Version) 4.8.2 Course Schedule 2 This course schedule is identical to Course Schedule 1 with the exception that it does not identify the names of instructors. Year 1 Semester Course Title Total Core Course Semester Hours Introduction to Restaurant Management 42 Culinary Skills I 98 Total Non-Core Course Semester Hours Course Prerequisites and Corequisites Not Applicable Instructor’s Highest Qualification Earned and Discipline of Study M.B.A. International Hotel and Restaurant Management Ph.D. History; M.A. History; B.A. History; Red Seal (Cook) Not Applicable M.B.A. Business Administration; B.Comm. Hospitality and Tourism Management; Red Seal (Cook) Ph.D. History; M.A. History; B.A. History; Red Seal (Cook) 1 Gastronomic Theory I 28 Not Applicable Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management M.Sc. Food Science; B.Sc. Food Science M.A.; Red Seal (Cook) George Brown College – Bachelor of Commerce (Culinary Management) 87 Year Semester Course Title Total Core Course Semester Hours Total Non-Core Course Semester Hours Course Prerequisites and Corequisites Instructor’s Highest Qualification Earned and Discipline of Study M.A.; Red Seal (Cook) Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management Business Communications Fundamentals of Accounting Lower-Level Liberal 2 42 Not Applicable 42 Not Applicable 42 42 Not Applicable Butchery & Café Production 56 Not Applicable 98 Ph.D. Business or D.B.A. Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA Not Applicable Baking and Pastry for Cooks Culinary Skills II M.B.A. Business Administration; B.Comm. Hospitality and Tourism Management; Red Seal (Cook) Prerequisites: Culinary Skills I; Gastronomic Theory I Ph.D. History; M.A. History; B.A. History; Red Seal (Cook) M.B.A. Business Administration; B.Comm. Hospitality and Tourism Management; Red Seal (Cook) Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management Ph.D. History; M.A. History; B.A. History; Red Seal (Cook) Co-requisite: Gastronomic Theory II M.Sc. Food Science; B.Sc. Food Science Gastronomic Theory II 28 Prerequisite: Gastronomic Theory I George Brown College – Bachelor of Commerce (Culinary Management) M.B.A. Business Administration; B.Comm. Hospitality and Tourism Management; Red Seal (Cook) M.A.; Red Seal (Cook) 88 Year Semester Course Title Managerial Accounting Total Core Course Semester Hours Total Non-Core Course Semester Hours Course Prerequisites and Corequisites Prerequisite: Fundamentals of Accounting 42 Instructor’s Highest Qualification Earned and Discipline of Study M.A.; Red Seal (Cook) Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA M.B.A. International Hotel and Restaurant Management Food for Special Events 3 M.A.; Red Seal (Cook) M.A.; Red Seal (Cook) Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA 42 Not Applicable Patisserie Production Management 42 Not Applicable Catering and Menu Management Macroeconomics: Canada in the Global Environment 4 Not Applicable Food and Beverage Cost Control Fundamentals of Research 2 56 42 Not Applicable 28 Not Applicable 42 Not Applicable Essential Flavours of the Modern Kitchen 112 Not Applicable Microeconomics: Canada in the Global Environment 42 Not Applicable Principles of Marketing 42 Not Applicable Low-Level Liberal 42 Ph.D. History; M.A. History; B.A. History; Red Seal (Cook) Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management Ph.D. Business or D.B.A. M.B.A. Hospitality and Tourism Management; M.A. Economics M.B.A. Hospitality and Tourism Management; M.A. Economics M.A.; Red Seal (Cook) M.A.; Red Seal (Cook) M.B.A. Hospitality and Tourism Management; M.A. Economics M.B.A. International Hotel and Restaurant Management Ph.D. Business or D.B.A. Not Applicable George Brown College – Bachelor of Commerce (Culinary Management) 89 Year Semester Course Title HR Management Market and Feasibility Research I Total Core Course Semester Hours Total Non-Core Course Semester Hours Course Prerequisites and Corequisites 42 Not Applicable 42 Prerequisites: Fundamentals of Research; Principles of Marketing Instructor’s Highest Qualification Earned and Discipline of Study M.H.R.I.R. (Human Resources and Industrial Relations); B.Comm. Human Resources Management M.B.A. International Hotel and Restaurant Management Ph.D. Business or D.B.A. Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management 5 Advanced Managerial Communications 42 Not Applicable M.B.A. Business Administration; B.Comm. Hospitality and Tourism Management; Red Seal (Cook) Ph.D. Business or D.B.A. Upper-Level Liberal Upper-Level Liberal 3 Food Science & Nutrition Market and Feasibility Research II 42 42 84 42 6 Finance Statistics 42 28 Not Applicable Not Applicable Not Applicable Prerequisite: Market and Feasibility Research I Prerequisites: Fundamentals of Accounting; Managerial Accounting Not Applicable M.Sc. Food Science; B.Sc. Food Science Ph.D. Nutrition M.B.A. International Hotel and Restaurant Management Ph.D. Business or D.B.A. Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management Ph.D. Business or D.B.A. George Brown College – Bachelor of Commerce (Culinary Management) 90 Year Semester Course Title Upper-Level Liberal Upper-Level Liberal Restaurant Risk Management Wine: Sensory Development and Food Pairing Total Core Course Semester Hours Total Non-Core Course Semester Hours 42 42 Course Prerequisites and Corequisites Instructor’s Highest Qualification Earned and Discipline of Study Not Applicable Not Applicable 42 Not Applicable 42 Not Applicable M.H.R.I.R (Master of Industrial Relations and Human Resources); B.Comm. Human Resources Management Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management M.H.R.I.R. (Human Resources and Industrial Relations); B.Comm. Human Resources Management 7 Concepts of Customer Service Advanced Food Science and Nutrition 4 42 56 42 42 42 Prerequisite: Food Science and Nutrition Not Applicable Not Applicable Not Applicable Not Applicable 8 Strategies for the Black Box Strategic Revenue Management M.A.; Red Seal (Cook) M.A.; Red Seal (Cook) Upper-Level Liberal Upper Level Liberal Research and Development Not Applicable 56 42 Ph.D. Business or D.B.A. M.Sc. Food Science; B.Sc. Food Science Ph.D. Nutrition M.Sc. Food Science; B.Sc. Food Science Ph.D. Business or D.B.A. M.B.A. Business Administration; B.Comm. Hospitality and Tourism Management; Red Seal (Cook) M.A.; Red Seal (Cook) Prerequisite: Managerial Accounting George Brown College – Bachelor of Commerce (Culinary Management) M.A.; Red Seal (Cook) Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA 91 Year Semester Course Title Major Research Paper Workshop Subtotal Course Hours Total Program Hours Upper-Level Liberal Upper Level Liberal Total Core Course Semester Hours Total Non-Core Course Semester Hours 28 42 42 420 1,638 Course Prerequisites and Corequisites Prerequisite: Advanced Food Science and Nutrition Not Applicable Not Applicable Instructor’s Highest Qualification Earned and Discipline of Study Ph.D. Environmental Studies; M.S.A. Spatial Analysis; B.Comm. Hospitality and Tourism Management Ph.D. Business or D.B.A. 2,058 George Brown College – Bachelor of Commerce (Culinary Management) 92 4.9 Work Experience 4.9.1 Work Integrated Learning Experience Requirements Students participate in mandatory work-integrated learning experiences in the form of two work placement terms of 490 hours, together totalling 980 hours. Work terms will be completed under experienced professionals during two 15-week placements. The first work term leads students through a series of written projects that challenge them to think critically about and analyze foodservice operations. During the second work term, students will complete foodservice management assignments designed to challenge them to analyze the operational functionality of their placement from a managerial perspective. Year Semester 1 2 1 Summer 2 3 4 5 6 3 Summer Description Academics – on Campus Academics – on Campus Externship I Externship II (Management) Link to Academic Courses --- 490 hours Prerequisites: Culinary Skills Iⅈ Gastronomy Theory Iⅈ Butchery & Café Production; Introduction to Restaurant Management; Business Communications 490 hours Prerequisites: HR Management; Market and Feasibility Research Iⅈ Advanced Managerial Communications; Finance; Statistics; Food Science & Nutrition Academics – on Campus Academics – on Campus Academics – on Campus Academics – on Campus Academics – on Campus 4 Academics – on 8 Campus TOTAL Work Experience Hours: 7 Work Experience --980 hours George Brown College – Bachelor of Commerce (Culinary Management) 93 4.9.2 Work Experience Opportunities While academic terms are devoted primarily to fundamental skill acquisition and theoretical studies, work integrated learning allows students to observe how theory is implemented in practice, as well as acquire experience in their areas of career interest. In this way, academic rigor and exposure to practical experiences complement one another. Work placements expose students to applied culinary environments in which course-acquired skills can be developed into industry-ready functionality. Students learn in diverse foodservice operations that challenge them to apply their skills in a variety of culinary situations. Students engage in various activities throughout their placements such as observation, skills development, application of theoretical methods and approaches, data collection, and reflection. To prepare students for working in a professional environment, they are expected to obtain industry certifications in Emergency First Aid, Smart Serve and Basic Sanitation before their externship experience. These certifications, each requiring less than ten hours of study, are offered through external training companies. The Chef School provides opportunities on campus for the students to complete these credentials, although many students who enter Chef School programs already have received First Aid and Smart Serve certifications. Students may seek industry placement through the Recruitment, Externship, and Co-op Office of the Centre for Hospitality and Culinary Arts (CHCA). The staff employed within the office oversee administration of CHCA’s extensive work-placement opportunities offered through our industry partners. In the past, students have obtained placements across Canada and across the world. We expect that students of the B.Comm (Culinary Management) will continue to wish to be placed with many of our notable training partners: Fairmont, Hilton, Shangri-La, Starwood, Ritz Carlton, Delta, McEwan Restaurant Group, Oliver & Bonacini Restaurants, Joey Restaurants, Earl’s, etc. Since Bachelor of Commerce (Culinary Management) students will be exposed to more research and development elements within their curriculum, we expect that students will also be interested in seeking opportunities in research and development positions at large food retailers like Maple Leaf Foods, Loblaws, Sobeys, President’s Choice, bake labs at places like Weston Bakeries, or smaller bakeries and retail confectioners. Beyond these positions, we expect that students will receive high demand for their skills within the active living retirement home sector – Revera, Del Manor, Amica, Diversicare – due to their training in nutrition, cooking, management, and design of recipes and menus. George Brown College – Bachelor of Commerce (Culinary Management) 94 4.9.3 Work Experience Learning Outcomes and Evaluation Learning Outcome By the end of the externship, students will have demonstrated the ability to: (PO = Program Outcome) PO 4. Collaborate effectively as part of a diverse culinary management team in order to develop organizational strategies and goals, and facilitate the realization of organizational objectives in a variety of food service environments. Work Experience Link with Learning Outcome During the externship, students will synthesize in-class business, management, culinary, and food theory knowledge with supplemental industry experience. (CO = Course Outcome) Evaluation of Student Question(s) for Employer Evaluation: CO 1. Communicate effectively Shows interest in and enthusiasm for and work as a member of a work? diverse culinary team. Shows initiative and acts voluntarily? Organizes and plans well and is timely with deliverables? Able to learn work effectively with suitable guidance and training? Quality of work meets expectations agreed to by student and supervisor? Quantity of work meets expectations agreed to by student and supervisor? Teamwork habits are conducive to effective, harmonious relations? Accepts criticism and acts on suggestions professionally? Written communication meets the expectations of the position? Speaking & listening skills are professional and appropriate to the position? Punctuality and attendance at work? Integrates well with the workplace; George Brown College – Bachelor of Commerce (Culinary Management) 95 Learning Outcome By the end of the externship, students will have demonstrated the ability to: (PO = Program Outcome) Work Experience Link with Learning Outcome During the externship, students will synthesize in-class business, management, culinary, and food theory knowledge with supplemental industry experience. (CO = Course Outcome) Evaluation of Student Question(s) for Employer Evaluation: appropriate attire and office etiquette? Would you provide this student with a positive reference for future employment? Have you reviewed this evaluation with the student? PO 10. Identify key characteristics of pathways and strategies for lifelong learning, personal growth, and professional advancement in the field of culinary management. CO 3. Reflect on placement experience in order to make decisions related to their training, business goals and further educational plans. CO 6. Reflect on sustainable, ethical, and best-practice standards as they relate to the food service environment and a future working in it. Accepts criticism and acts on suggestions professionally? Analysis & problem solving; effectively understands and evaluates options? Areas for improvement include? Comment on the Learning Objectives established for this position and whether the student had opportunities to take on each objective. Recommended work experience? Recommended academic training? Would you hire this student again? Would you provide this student with a positive reference for future employment? George Brown College – Bachelor of Commerce (Culinary Management) 96 4.9.4 Support for Work Experience Through its existing culinary programs, the CHCA has established field education oversight processes and employs staff dedicated to facilitating field placement supervision. In addition, program staff is actively involved in facilitating partnerships with industry partners to optimize students’ work experience opportunities. Field placements for current students are primarily available under experienced industry professionals within the Greater Toronto Area (GTA). In addition, the CHCA has actively forged industry relationships to foster partnerships that will further expand on students’ recipe development. The students’ work experience will be supported through a multi-way collaborative partnership that includes the student, the Externship and Co-op Coordinator, the Integrated Program Specialist, the Faculty Advisor, and the Field Employer/Supervisor. Externship and Co-op Coordinator: • A Field Coordinator will be assigned to the program to secure appropriate placements. Prior to commencing a field placement/internship component, students will have the assistance of a George Brown Field Coordinator to explore their interests, prepare for interviews, facilitate interview meetings, and receive feedback. The Field Coordinator will provide students with the tools, support and resources for obtaining a placement. • Every year, as applicable, the program will update its database and tools (résumé template, placement contract, etc.). Students will be responsible for creating an appropriate résumé, attending scheduled interviews, discussing and agreeing to placement functions, and working with the Field Coordinator to confirm all details of the placement. This process will also assist students to develop skills to secure employment in the future. Integrated Program Specialist: • The Integrated Program Specialist (IPS) is responsible for scheduling visits once the students has been placed into their externship. Visits are distributed amongst other faculty members that have been assigned time to support, with the majority of the on-site visits performed by this role. • The IPS also acts as a major source of support to the student by ensuring they are on track with regard to their desired learning outcomes and in providing advising and coaching to the student for improved performance. Faculty Advisor: • A faculty member will be assigned Coordinator duties to provide students with advising and guidance throughout the process. This role can include approving Independent Search Externships, PLAR applications, and making decisions on disciplinary actions. • The faculty member will also be responsible for creating assignments, grading, and ensuring externship learning objectives are updated and current. George Brown College – Bachelor of Commerce (Culinary Management) 97 Field Employer/Supervisor: • Once students are in a placement, they will obtain the support of the employer/supervisor as well as the continued direct support/oversight of the College. These supports will provide students with further theoretical training and assistance with the integration of theory and practice. All parties will receive a field manual, which will clearly define roles, responsibilities, and expectations for all participants. The field manual will outline standards and criteria for all parties and will serve to encourage everyone to actively be responsible for student success. Each program area at George Brown College produces its own field placement manual which defines the roles and responsibilities of all parties (supervisors, students, faculty, field coordinators). The field manual for the Bachelor of Commerce (Culinary Management) will be modeled after the manual designed for the Culinary Management (Integrated Learning) diploma program. 4.10 Course Outlines Program content is laddered. After being introduced to a topic or area of study, students’ knowledge is reinforced through exposure to increasingly complex theory and concepts, skill development, and applications. For example, in the areas of culinary proficiency and culinary theory, students take both basic- and advanced-level cooking courses that combine food studies readings, exposure to classical and current culinary concepts, assignments, discussions, and essays (Culinary Skills I, Culinary Skills II, Gastronomic Theory I and II, Butchery & Café Production, Baking and Pastry for Cooks, Food for Special Events, Essential Flavours of the Modern Kitchen, Black Box, and Advanced Nutrition). Commerce preparation parallels culinary formation (Finance, Microeconomics, Macroeconomics, Food and Beverage Cost Control, Fundamentals of Accounting, Managerial Accounting, Business Communications, and Advanced Managerial Communications), exposing students to basic and advanced commerce content. Analytical and research skills are introduced in lower-year courses, all of which are accompanied by research components that are complemented later in the degree by the research-methodologies and applied research courses in the upper years. Just over half (52%) of the courses have course outcomes that are specifically designed to increase students’ analytical abilities. These abilities, along with courses that enhance students’ depth and breadth of knowledge and methodological awareness, will prepare students for graduate studies and entry into specialized industry research sectors that require higher-level inquiry abilities. George Brown College – Bachelor of Commerce (Culinary Management) 98 4.10.1 Core Course Outlines (Removed for Web Version) 4.10.2 Non-Core Course Outlines The breadth course outlines on file with PEQAB are current. For the proposed degree, George Brown’s School of Liberal Arts and Sciences reviewed all liberal studies courses and determined that one course will be excluded for Bachelor of Commerce (Culinary Management) program students: LSCI 1304 – The Story of Food: Growth of the Modern Meal. This exclusion is due to the content overlap between the liberal studies course and the program’s core curriculum. By excluding this course from the list of potential electives, the College will ensure that the program meets PEQAB’s breadth requirements. 4.10.3 Workload Analysis To confirm that the program content and structure support student success, a workload analysis was conducted for all core courses. The tables below summarize the results of the analysis and confirm that the students will have a balance of workload and assessment methods throughout each semester of the program. George Brown College – Bachelor of Commerce (Culinary Management) 99 Year 1 – Semester 1 Course Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Business Communications Fundamentals of Accounting Test I – 35% Gastronomic Theory I Assignment I (Annotated Bibliography) 25% Test I – 7% Introduction to Restaurant Management Lower-Level Liberal Week 8 Week 9 Week 10 Week 11 Week 12 Group Assignment (Persuasive Message) – 15% & Presentation – 25% Business Communications Fundamentals of Accounting Gastronomic Theory I Test II – 7% Mid-Term Test – 20% Assignment I (Gastronomic Analysis) – 15% Culinary Skills I Course Week 7 Test III – 7% Assignment II (Essay Proposal – 2pgs) – 35% Test IV – 7% Introduction to Restaurant Management Assignment II (Article) – 25% Culinary Skills I Week 13 Week 14 Individual Assignment (Brief) – 30% & Presentation – 15% & Individual Reflection – 15% Test II – 35% Test V – 7% Final Report (Restaurant Analysis) – 20% Exam – 30% Exam – 20% Lower-Level Liberal Ongoing Assignments Fundamentals of Accounting (Assignments) – 30% Gastronomic Theory I (Discussions) – 5% Introduction to Restaurant Management (Case Studies) – 30% Culinary Skills I (Labs) – 40% George Brown College – Bachelor of Commerce (Culinary Management) 100 Year 1 – Semester 2 Course Week 1 Week 2 Week 3 Week 4 Butchery and Café Production Assignment I (Essay) Gastronomic Theory II Test I – 7% Managerial Accounting Week 5 Week 6 Assignment I (Essay Outline) – 20% Assignment I (Essay Proposal) – 15% Week 8 Week 9 Week 10 Baking and Pastry for Cooks Assignment I (Essay) – 5% Quiz 1 – 10% Gastronomic Theory II Test III – 7% Managerial Accounting Quiz II – 5% Mid-Term – 35% Week 11 Week 12 Quiz 2 – 10% Assignment II (Research Essay) – 35% Test IV – 7% Week 13 Assignment II (Essay) – 20% Week 14 Quiz 3 – 10% Test V– 7% Final Exam – 35% Assignment II (Article) – 25% Culinary Skills II Ongoing Assignments Test II – 7% Quiz I – 5% Culinary Skills I Course Week 7 Assignment II (Research Essay) Exam – 20% Butchery and Café Production (Lab Evaluations) – 50% Baking and Pastry for Cooks (Lab Evaluations) – 45% Gastronomic Theory II (Discussions) – 10% Managerial Accounting (Homework Assignments) – 20% Culinary Skills II (Labs) – 40% George Brown College – Bachelor of Commerce (Culinary Management) 101 Year 2 – Semester 1 Course Week 1 Week 2 Week 3 Week 4 Week 5 Assignment I (Book Review) – 15% Food for Special Events Week 6 Assignment II (Book Review) – 15% Project Proposal (Catering Event) – 10% Catering and Menu Management Macroeconomics: Canada in the Global Environment Food and Beverage Cost Control Test – 30% Week 8 Week 9 Patisserie Production Management Catering and Menu Management Week 10 Week 11 Week 12 Essay Proposal – 10% Week 13 Essay – 20% Exam – 20% Research Project (Research Question Development) – 30% Mid-Term – 30% Macroeconomics: Canada in the Global Environment Week 14 Project (Catering Event) – 40% & Presentation – 20% Mid-Term – 20% Fundamentals of Research Food and Beverage Cost Control Exam – 20% Article Critique – 15% Fundamentals of Research Course Week 7 Test – 30% Mid-Term Test – 20% & Cost Control Spreadsheet (Food) – 15% George Brown College – Bachelor of Commerce (Culinary Management) Group Assignment – 15% Cost Control Spreadsheet (Beverage) – 15% Exam – 25% Staff Schedule – 10% Exam – 35% 102 Ongoing Assignments Year 2 – Semester 2 Course Food for Special Events (Labs) – 40% & (Work Plans) – 10% Catering and Menu Management (Teamwork) – 10% Fundamentals of Research (In-Class Activities) – 25% Food and Beverage Cost Control (Workshops) – 5% Patisserie Production Management (Homework Assignments) – 10% & (Presentation and Tasting of Products) – 40% Week 1 Week 2 Week 3 Assignment I (Book Review) – 5% Essential Flavours of the Modern Kitchen Week 4 Microeconomics: Canada in the Global Environment Week 6 Week 7 Assignment III (Book Review) – 5% Test I – 25% Mini-Assignment – 10% Principles of Marketing Lower-Level Liberal Course Week 5 Assignment II (Book Review) – 5% Week 8 Week 9 Essential Flavours of the Modern Kitchen Assignment IV (Book Review) – 5% Microeconomics Test II – 25% Week 10 Industry Analysis – 10% Week 11 Week 12 Week 13 Assignment V (Literature Review) – 30% Week 14 Practical Exam – 20% Assignment – 15% & Final Exam – 35% Market Plan – 20% & Per Evaluation – 10% & Presentations – 20% Principles of Marketing Mid-Term – 10% Exam – 20% Lower-Level Liberal Ongoing Assignments Essential Flavours of the Modern Kitchen (Labs) – 20% Essential Flavours of the Modern Kitchen (Work Plans) – 10% George Brown College – Bachelor of Commerce (Culinary Management) 103 Year 3 – Semester 1 Course Week 1 Week 2 Week 3 Week 4 Week 5 Market and Feasibility Research (Part I) HR Management Advanced Managerial Communications Upper-Level Liberal Upper-Level Liberal Course Week 8 Week 9 Test I – 15% HR Management Mid-Term Exam – 20% Week 10 Week 11 Case Study – 10% & Contemporary Communications Issue Proposal – 5% Upper-Level Liberal Upper-Level Liberal Ongoing Assignments Week 7 Case Study – 10% Market and Feasibility Research (Part I) Advanced Managerial Communications Week 6 Week 12 Market Analysis – 25% & Group Evaluation – 5% Case Study – 10% Week 13 Week 14 Research Presentations – 15% Test – 20% Exam – 30% & Group Project – 30% Contemporary Communications Issue Report – 20% & Group Presentation – 15% & Individual Reflection 10% Human Resources Management (Case Studies) – 20% George Brown College – Bachelor of Commerce (Culinary Management) 104 Year 3 – Semester 2 Course Week 1 Week 2 Week 3 Food Science and Nutrition Market and Feasibility Research (Part II) Finance Statistics Upper-Level Liberal Upper-Level Liberal Course Week 4 Week 5 Finance Week 7 Test I – 15% Mid-Term – 25% Week 8 Week 9 Week 10 Week 11 Week 12 Week 13 Plate Development and Presentation – 20% Food Science and Nutrition Market and Feasibility Research (Part II) Week 6 Test II – 15% Test II – 20% Feasibility Analysis – 25% & Group Evaluation – 5% Financial Strategy Simulated Stock Exchange – 15% Research Presentations – 15% Exam – 35% Statistics Assignment – 40% Statistics Week 14 Developed Pate Report – 30% & Plate Development Modifications – 20% Exam – 35% Upper-Level Liberal Upper-Level Liberal Ongoing Assignments Food Science and Nutrition (Quiz(s)) – 10% Food Science and Nutrition (Laboratory Weekly Submissions) – 20% Finance (In-Class Assignments) – 15% George Brown College – Bachelor of Commerce (Culinary Management) 105 Year 4 – Semester 1 Course Week 1 Wine: Sensory Development and Food Pairing Advanced Food Science and Nutrition Week 2 Week 3 Week 4 Wine Profiles Quiz I – 5% Wine Profiles Quiz II – 5% Wine Profiles Quiz III– 5% Recipe Calculation – 10% & Recipe Requisition – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Week 5 Week 6 Week 7 Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Group Case Studies – 25% Recipe Lab – 20% Concepts of Customer Service Restaurant Risk Management Upper-Level Liberal Upper-Level Liberal Course Week 8 Wine: Sensory Development and Food Pairing Advanced Food Science and Nutrition Concepts of Customer Service Week 10 Week 11 Week 12 Mid-Term Test – 20% Week 9 Wine Pairings Quiz I – 5% Wine Pairings Quiz II – 5% Wine Pairings Quiz III – 5% Recipe Calculation – 10% & Recipe Requisition – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% Mid-Term – 20% George Brown College – Bachelor of Commerce (Culinary Management) Simulation – 25% Week 13 Week 14 Wine Pairing and Profiles Test – 20% Recipe Calculation – 10% & Recipe Requisition – 20% & Recipe Lab – 20% & Practical Exam – 20% Final Exam – 30% Recipe Lab – 20% & In-Class Practical Exam – 20% & Recipe Book – 30% Personal Reflection – 10% & Individual Case Study – 20% 106 Course Restaurant Risk Management Upper-Level Liberal Upper-Level Liberal Ongoing Assignments Year 4 – Semester 2 Course Week 8 Week 9 Week 10 Week 11 Mid-Term – 20% Week 12 Week 13 Project and Group Presentation – 30% Week 14 Exam – 30% Restaurant Risk Management (Team Case Analysis and Assignments) – 20% Week 1 Week 2 Menu Development Presentation – 2.5% & Team Black Box – 5% Strategies of Black Box Strategic Revenue Management Major Research Paper Workshop Week 3 Menu Development Presentation – 2.5% & Team Black Box – 5% Week 4 Menu Development Presentation – 2.5% & Team Black Box – 5% Week 5 Week 6 Menu Development Presentation – 2.5% & Team Black Box – 5% Menu Development Presentation – 2.5% & Team Black Box – 5% Consumer Report – 25% Requisition Form – 10% Week 7 First Submission – 15% Survey Development – 15% Research and Development Upper-Level Liberal Upper-Level Liberal Course Week 8 Week 9 Week 10 Week 11 Week 12 Week 13 Strategies of Black Box Menu Development Presentation – 2.5% & Individual Black Box – 10% Menu Development Presentation – 2.5% & Individual Black Box – 10% Menu Development Presentation – 2.5% & Individual Black Box – 10% Menu Development Presentation – 2.5% & Individual Black Box – 10% Menu Portfolio – 15% & Menu Development Presentation – 2.5% Strategic Revenue Management Mid-Term Test – 25% Weekly Simulation Reports – 30% George Brown College – Bachelor of Commerce (Culinary Management) Week 14 Team Evaluation – 15% & Final Report – 30% 107 Course Week 8 Week 9 Major Research Paper Workshop Second Submission – 30% Research and Development Requisition Form – 10% Week 10 Week 11 Week 12 Week 13 Final Submission – 35% Development Report – 30% & Presentation of Development Results – 20% Week 14 Presentation – 15% Upper-Level Liberal Upper-Level Liberal George Brown College – Bachelor of Commerce (Culinary Management) 108 4.11 Bridging Pathway – Culinary Management Diploma Graduates 4.11.1 Description of Bridge Pathway According to the research conducted by fsSTRATEGY Inc., 58% of graduates and 59% of current students surveyed from the George Brown College Culinary Management diploma program are interested in continuing their studies at the undergraduate level. In order to facilitate transition into the degree, a bridge pathway has been designed that exposes students to the specialized theories and methodologies that are not part of the diploma curriculum. The matrix below, from the Ontario College-University Degree Completion Accord, provides a model for articulating 2-year and 3-year college diploma programs to 3-year and 4-year degrees and indicates the additional degree-level studies required to complete the degree. Degree completion from college diploma program to university 3-year related college diploma program 3-year degree (15 full courses or 30 semestered courses)* 4-year degree (20 full courses or 40 semestered courses)* 1 -1.4 years 1.4 – 1.8 years (5-7 full-year courses or 10-14 semestered courses) (7-9 full-year courses or (14-18 semestered courses) 2-year related college diploma program 1.4 – 1.8 years 2.4 - 2.8 years (7-9 full-year courses or (14-18 semestered courses) (12-14 full-year courses or 24-28 semestered courses) * or equivalent in credit hours/program hours Knowledge and skill gaps were identified in the basic analytical and theoretical underpinnings of undergraduate-level writing, research, accounting, and economics courses. Diploma graduates will lack some knowledge in more sophisticated development of academic research questions, sustaining analytical discussions, research methodologies, marketing, accounting, and knowledge of economics. The bridge courses will remedy these gaps by introducing and guiding students through the topical areas outlined above. George Brown College – Bachelor of Commerce (Culinary Management) 109 Bridge Pathway Six bridge courses that must be completed before entering the degree program will be offered between May and August, while the remaining two courses may be completed at any time during the third and fourth years. Bridge Component Core Courses Courses will be offered May to August during the bridge semester. Description 1. Introduction to Restaurant Management 2. Fundamentals of Research 3. Fundamentals of Accounting 4. Principles of Marketing 5. Macroeconomics: Canada in the Global Environment 6. Gastronomy “Reach-back” Courses Courses to be completed at any time during the third and fourth years. 1. Managerial Accounting 2. Microeconomics: Canada in the Global Environment This bridge pathway allows students to obtain advanced standing into Semester 5 (Year 3) of the degree. 4.11.2 Bridging Course Descriptions Course Name Course Description Introduction to Restaurant Management Students will be introduced to foundational concepts involved in restaurant management including menu design, foodservice concepts, physical layout and systems design, operations management, and staffing. Students will apply these concepts to produce a written analysis of the operations of a local restaurant. Fundamentals of Research Fundamentals of Research is an introduction to the methods and techniques of research. Emphasis is placed on developing a broad understanding of the research process, as well as the specific elements within the research process. George Brown College – Bachelor of Commerce (Culinary Management) 110 Course Name Course Description Fundamentals of Accounting This course examines the role of financial accounting in the hospitality and culinary industry. Students will learn the procedures necessary to develop and understand the accounting cycle, balance sheets, cash flow statements, statement of retained earnings and income statements. Emphasis will be placed on how these accounting principles and forms are used in the hospitality and culinary industries. Principles of Marketing The focus of this course is on the analysis and application of contemporary marketing concepts and theories within the context of the food service and hospitality-industry. Focus is placed on exploring key marketing processes of product and service development, pricing, promotion, distribution, their relationships, as well as the relationships between marketing and other organizational functions. Emphasis is placed on developing the knowledge and skills required for planning, implementing, and evaluating detailed marketing plans. Macroeconomics: Canada in the Global Environment This course begins with an examination of basic economic concepts, such as scarcity, economic modeling, and price determination (demand/supply model). It continues with an introduction to each of the key indicators of economic health (unemployment, economic growth, and inflation) and their measurement in Canada. The course concludes with an analysis of how the Bank of Canada and Government of Canada use monetary and fiscal policy, respectively, to help stabilize the Canadian economy. Gastronomy This course will introduce students to the origins and development of haute cuisine from a world history context. Through a combination of lecture and practical demonstrations, students will examine the evolution of cooking methods, ingredient use, kitchen tools, cooks’ guilds, the brigade de cuisine, and cookbooks using primary-source material. Students will also be required to prepare a substantial written paper on an aspect of food or gastronomic history that is agreed upon by the professor and student. Managerial Accounting This course introduces students to the concepts of business planning, budgeting, working-capital investment decisions, cash management, ratio analysis and operational decision-making from the perspective of the food service and hospitality industries. George Brown College – Bachelor of Commerce (Culinary Management) 111 Course Name Microeconomics: Canada in the Global Environment Course Description This course emphasizes the application of basic microeconomic concepts and principles to current economic events. Students will study the principles of supply and demand, consumer behavior, utility maximization, cost of production, and profit- maximization. In addition, we will examine the four key market structures, as well as the role of government in the economy. A combination of theory and practice will be emphasized. 4.11.3 Bridge Course Outlines (Removed for Web Version) George Brown College – Bachelor of Commerce (Culinary Management) 112 4.11.4 Gap Analysis – George Brown College Diploma Program The following gap analysis is based on an analysis of George Brown College’s Culinary Management diploma program. Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome 1. Select and use industry best practices for accounting, marketing, customer service, human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content 2. Contribute to marketing effectiveness to promote the successful operation of a hospitality operation. Graduates will lack significant practical experience navigating complex customer service interactions, as well as foundational skills in human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Remediation of Gap in Content The bridge courses, Introduction to Restaurant Management, Fundamentals of Accounting, Macroeconomics: Canada in the Global Environment, Gastronomy, Marketing, and the reach-back courses, Microeconomics: Canada in the Global Environment, Managerial Accounting, Principles of Marketing, fifth semester HR Management, sixth semester Food Science & Nutrition, Finance, and seventh semester Wine: Sensory Development and Food Pairing, and Restaurant Risk Management, will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack theoretical and analytical approaches to customer service, accounting methodologies, marketing theories, legal and theoretical perspectives on human resources, supply chain management theories, health and safety laws and standards, costing and menu price engineering, hospitality theories, and risk management. Remediation of Gap in Sophistication The bridge courses, Introduction to Restaurant Management, Fundamentals of Accounting, Macroeconomics: Canada in the Global Environment, Gastronomy, Marketing, and the reach-back courses Microeconomics: Canada in the Global Environment, Managerial Accounting, Principles of Marketing, fifth semester HR Management, sixth semester Food Science & Nutrition, Finance, and seventh semester Wine: Sensory Development and Food Pairing, and Restaurant Risk Management will address these gaps. 113 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome 2. Identify, evaluate, and/or use methods, skills, tools, and systems used in a variety of disciplines outside of and/or related to the culinary industry. 3. Gather, review, evaluate and interpret relevant information to react to societal, environmental, and/or market demands, as well as culinary and/or lifestyle trends at local, regional, and international levels. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Graduates will lack exposure to advanced writing, research, and analytical skills used in the culinary industry or academia. Graduates will lack research and evaluation skills necessary to locate and synthesize scholarly literature related to sociocultural topics that inform culinary management processes. Remediation of Gap in Content The fifth semester courses HR Management and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Finance, and Statistics, seventh semester Restaurant Risk Management and Wine: Sensory Development and Food Pairing, and Concepts of Customer Service will address these gaps. The bridge courses Gastronomy, Fundamentals of Accounting, Principles of Marketing, the fifth semester courses Market and Feasibility Research I and Advanced Managerial Communications, the sixth semester Food Science & Nutrition and Market and Feasibility Research II, and Finance, George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Graduates will lack experience in applying advanced theoretical concepts used in disciplines related to the practical cookery, including advanced communications theories, food and nutritional sciences, statistical sampling and analysis, risk analysis and minimization strategies, advanced wine awareness, and analytical approaches to customer service. The fifth semester courses HR Management and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Finance, and Statistics, seventh semester Restaurant Risk Management and Wine: Sensory Development and Food Pairing, and Concepts of Customer Service will address these gaps. Graduates will lack exposure to significant depth and breadth of current scholarly research related to sociocultural topics that influence and inform culinary management. The bridge courses Gastronomy, Fundamentals of Accounting, Principles of Marketing, the fifth semester courses Market and Feasibility Research I and Advanced Managerial Communications, the sixth semester Food Science & Nutrition and Market and Feasibility Research II, and Finance, 114 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome 4. Collaborate effectively as part of a diverse culinary management team in order to develop organizational strategies and goals, and facilitate the realization of organizational objectives in a variety of food service environments. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content 3. Contribute to the management of a variety of food and beverage operations by the effective use of hospitality management skills. Graduates will lack significant exposure to advanced managerial and operational variance in numerous food service formats. Remediation of Gap in Content the seventh semester courses Restaurant Risk Management, Wine: Sensory Development and Food Pairing, and Advanced Food Science and Nutrition, and the eighth semester courses Research and Development, Strategic Revenue Management, Major Research Paper Workshop will address these gaps. The bridge course Introduction to Restaurant Management, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Finance, seventh semester Concepts of Customer Service, eighth semester Research and Development and Strategies for the Black George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack significant exposure to scholarship that systematizes theoretical approaches to management models applicable to a variety of food service operations from financial, culinary, and service management perspectives. Remediation of Gap in Sophistication the seventh semester courses Restaurant Risk Management, Wine: Sensory Development and Food Pairing, and Advanced Food Science and Nutrition, and the eighth semester courses Research and Development, Strategic Revenue Management, Major Research Paper Workshop will address these gaps. The bridge course Introduction to Restaurant Management, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Finance, seventh semester Concepts of Customer Service, eighth semester Research and Development and Strategies for the Black 115 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes 5. Develop, implement, and manage strategic partnerships, customer service, and relationships. Gap in Content Knowledge or Skills in Diploma Content Graduates will lack experiential and theoretical exposure to initiation and facilitation of optimal customer and partner relationships. Remediation of Gap in Content Box will address these gaps. The fifth semester course HR Management, and the eighth semester course Concepts of Customer Service will address these gaps. 6. Plan and execute fundamental contemporary cooking techniques that reflect an advanced knowledge of food theory and preparation, nutrition, and professional systems used in the culinary industry. 1. Provide accomplished culinary planning, preparation, and presentation for a variety of food service environments. Graduates will lack practical experience in food research and development appropriate to a range of industry sectors. The bridge course in Gastronomy, the seventh semester course Advanced Food Science and Nutrition, the eighth semester Research and Development, Strategies for the Black Box, and the Major Research Paper Workshop will address these gaps. 7. Evaluate and critique management concepts used in a variety of food and beverage operations to identify organizational outcomes and alignment with organizational goals, in order to provide informed recommendations. 3. Contribute to the management of a variety of food and beverage operations by the effective use of hospitality management skills. Graduates will lack advanced experience in selecting and applying appropriate operational optimization techniques relevant to food service venues. The bridge course Fundamentals of Research, fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market Feasibility Research II and George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack awareness of advanced customer service theories and concepts, in addition to the study of labour relations within various food service operational models. Graduates will lack awareness and study of systematic approaches to advanced recipe and menu development strategies, as well as to recipe and menu engineering principles. Graduates will lack familiarity with current management and systems theories applicable to food service environments. Remediation of Gap in Sophistication Box will address these gaps. The fifth semester course HR Management, and the eighth semester course Concepts of Customer Service will address these gaps. The bridge course in Gastronomy, the seventh semester course Advanced Food Science and Nutrition, Semester 8 Research and Development, Strategies for the Black Box, and the Major Research Paper Workshop will address these gaps. The bridge course Fundamentals of Research, fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market Feasibility Research II and 116 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes 8. Identify and select appropriate steps in the process of developing and bringing a new food product, business, and/or event to market. Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Finance, and seventh semester Concepts of Customer Service will address these gaps. Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Finance, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack experience in systematic food product research, development, and production. The bridge course Principles of Marketing, fifth semester Market and Feasibility Research I, sixth semester Market and Feasibility Research II, and seventh semester Research and Development will address these gaps. Graduates will lack awareness of the research and sampling process, analysis of data sets, and food product development methodologies typically applied in industry and academic environments. The bridge course Principles of Marketing, fifth semester Market and Feasibility Research I, sixth semester Market and Feasibility Research II, and seventh semester Research and Development will address these gaps. The bridge course Fundamentals of Accounting, fifth semester HR Management, seventh semester Restaurant Risk Management and Strategic Revenue Management will address these gaps. 9. Use advanced management techniques to develop synthesized operational systems designed to support theoretical and existing large-scale, multi-unit culinary operations. 3. Contribute to the management of a variety of food and beverage operations by the effective use of hospitality management skills. Graduates will lack experience in selecting between numerous management approaches, and applying optimal management design to existing food service operations. The bridge course Fundamentals of Accounting, fifth semester HR Management, seventh semester Restaurant Risk Management and Strategic Revenue Management will address these gaps. Graduates will lack adequate familiarity with management concepts and theories to allow them to choose between and adapt models that can be applied to the optimization of existing operational systems. 10. Identify key characteristics of pathways and strategies for lifelong learning, personal growth, and professional 4. Ensure ongoing personal growth in the areas of selfmanagement, interpersonal skills, Graduates will lack significant experience in the process of reflection upon career advancement opportunities within a The fifth semester course in HR Management will address these gaps. Graduates will lack formal The fifth semester course instruction and supervision in HR Management will in the process of address these gaps. developing reflective analytical examination of George Brown College – Bachelor of Commerce (Culinary Management) 117 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard advancement in the field of culinary management. professional ability, and industry awareness. culinary operations managerial environment. 11. Identify personal strengths, weaknesses, and knowledge limitations; devise strategies to overcome deficiencies and build leadership potential. 4. Ensure ongoing personal growth in the areas of selfmanagement, interpersonal skills, professional ability, and industry awareness. Graduates will lack significant experience in reflecting upon and formulating adaptive responses to potential limitations in order to facilitate continued professional development. The fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack formal supervision of the process of identifying personal limitations and in analyzing and identifying desirable market and industry opportunities. The fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack adequate experience and practice in advanced writing and communications skills. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back courses Managerial Accounting and Microeconomics: Canada in the Global Environment, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth Graduates will lack advanced preparation and experience in writing and communications modes that assist in developing and sustaining wellstructured written and verbal constructions. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back courses Managerial Accounting and Microeconomics: Canada in the Global Environment, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth 12. Communicate information and concepts accurately through appropriate platforms using advanced verbal and written skills that demonstrate awareness of cultural relativism. George Brown College – Bachelor of Commerce (Culinary Management) past experiences and future goals. Remediation of Gap in Sophistication 118 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome 13. Review, present, critically analyze and evaluate qualitative and/or quantitative information to develop cogent arguments, make sound judgments, and apply concepts, principles, and techniques that inform or enhance diverse types of culinary operations. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Graduates will lack research and analytical skills necessary to facilitate systematic exploration of an academic or industryrelated problem. Remediation of Gap in Content semester Food Science & Nutrition, Market and Feasibility Research II, Finance, Statistics, seventh semester Restaurant Risk Management, Concepts of Customer Service, and Advanced Food Science and Nutrition, and eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back course Managerial Accounting, fifth semester Market and Feasibility Research I, and Advanced Managerial Communications, sixth George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack awareness of the processes involved in forming academic research questions and in the identification and development of appropriate tools to assess and evaluate research questions. Remediation of Gap in Sophistication semester Food Science & Nutrition, Market and Feasibility Research II, Finance, Statistics, seventh semester Restaurant Risk Management, Concepts of Customer Service, and Advanced Food Science and Nutrition, and eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back course Managerial Accounting, fifth semester Market and Feasibility Research I, and Advanced Managerial Communications, sixth 119 Gap Analysis – Graduates of Culinary Management Diploma Program (H100) Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content semester Market and Feasibility Research II, Statistics, seventh semester Concepts of Customer Service, eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication semester Market and Feasibility Research II, Statistics, seventh semester Concepts of Customer Service, eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. 120 4.11.5 Examples of Degree versus Diploma Course Differentiation To further confirm the gap analysis results outlined above, the curriculum development team also completed a comparison of selected diploma courses versus a related degree course. This section provides three examples of course comparisons conducted: Comparison Example 1 Example 2 Example 3 Diploma Course Theory of Food I Theory of Food II Principles and Concepts Degree Course Gastronomic Theory I Gastronomic Theory II Culinary Skills II Example 1: Theory of Food 1 (Diploma) versus Gastronomic Theory 1 (Degree) Assessment & Learning Differentiation: Diploma-level Food Theory I introduces students to the fundamentals of culinary theory, and to a variety of food-related writing assignments. Degree-level Gastronomic Theory I introduces students to the fundamentals of culinary theory, but also includes greater depth and breadth of food studies (history, sociology, anthropology of food habits). On-demand assessments in the form of tests occur more frequently in Gastronomic Theory I than in Food Theory I in order to provide more regular and finite reinforcement of culinary theories. Diploma-level Food Theory I includes almost 90 multiple-choice test questions: two quizzes of 20 questions, one exam of 50 questions. Gastronomic Theory I will include approximately 100 test questions: four quizzes of 20 questions, one final test of 50 questions. Unlike diploma-level Food Theory I, which tests students using only multiple-choice questions, degree-level Gastronomic Theory I will include short answer and essay questions, in addition to multiple-choice questions. This will allow for assessment of greater breadth and depth of the culinary theories that are presented in Gastronomic Theory I than is expected of students in the diploma-level course. Each test will be assessed at 7% of the total mark in Gastronomic Theory I, despite differentiation in the number of questions included in the final test. This is because the first four tests will be non-cumulative, while the final test will be a cumulative assessment of course concepts, as well as the final week of culinary theory that was presented since test four (week twelve). Out-of-class assessments in Gastronomic Theory I are designed to provide a systematic introduction to conducting degree-level library research, catalogue searches, and identification of scholarly and peer-reviewed sources in preparation for students to complete their first major research essay in Gastronomic Theory II. George Brown College – Bachelor of Commerce (Culinary Management) 121 Week 1 2 3 4 Diploma – Theory of Food I Overview of Assessment Introduction to Theory of Food I Online discussion forum Culinary blog activity Readings: Gisslen, Professional Cooking The Basics Online discussion forum Readings: Gisslen, Professional Cooking Flavour, Taste and Sensory Evaluation Culinary blog activity Readings: Gisslen, Professional Cooking Basic Principles of Cooking with Heat Readings: Gisslen, Professional Cooking 5 6 Vegetables Online discussion forum Readings: Gisslen, Professional Cooking Quiz 1 (Multiple choice, T/F, Short answer questions) – 10% Fruits Culinary blog activity Readings: Gisslen, Professional Cooking 7 Pickles, Preserves and Fermentation Online discussion forum Culinary blog activity Degree – Gastronomic Theory I Overview of Assessment Introduction to Theory of Food I Discussion: What is a scholarly source? Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Introduction to Cooking Methods Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Vegetables I Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Vegetables II Discussion: Conducting library catalogue search Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Test I – 7% Potatoes Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Rice & Legumes Assignment I (Annotated Bibliography) - 25% Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Test II – 7% Essay research week, library visit Readings: Gisslen, Professional Cooking George Brown College – Bachelor of Commerce (Culinary Management) 122 Week 8 9 10 Diploma – Theory of Food I Overview of Assessment Rice, Grains & Legumes Degree – Gastronomic Theory I Overview of Assessment Farinaceous Grains Readings: Gisslen, Professional Cooking Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Salads Pasta, Noodles and Dumplings Culinary blog activity Readings: Gisslen, Professional Cooking Quiz 2 (Multiple choice, T/F, Short answer questions) – 10% Garde Manger Online discussion forum Readings: Gisslen, Professional Cooking 11 Stocks and Soups Readings: Gisslen, Professional Cooking 12 Sauces 1 Online discussion forum Readings: Gisslen, Professional Cooking 13 Sauces 2 Readings: Gisslen, Professional Cooking 14 Final Exam 30% Discussions – 10% Culinary Blog Activities - 40% Total: 100% Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Sandwiches Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Test III – 7% Stocks Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food McGee, On Food and Cooking Soups Assignment II (Essay Proposal – 2pgs) – 35% Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Test IV – 7% Sauces Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food McGee, On Food and Cooking Test V – 7% Discussions – 5% Total: 100% George Brown College – Bachelor of Commerce (Culinary Management) 123 Example 2: Theory of Food II (Diploma) versus Gastronomic Theory II (Degree) Assessment & Learning Differentiation: Diploma-level Food Theory II introduces students to more advanced culinary theory than Food Theory I, and provides students with their first opportunity to engage with food studies topics through reading and assessment of a popular work: Journalist Michael Pollen’s Omnivore’s Dilemma. Degree-level Gastronomic Theory II includes coverage of all culinary theories included in Food Theory I, but continues the process of guiding students in the development of research skills through more advanced out-of-class analytical essay writing assignments. On-demand assessments in the form of tests occur more frequently in Gastronomic Theory II than in Food Theory II in order to provide more regular and deeper reinforcement of culinary theories. Diploma-level Food Theory II includes 90 multiple-choice test questions: two quizzes of 20 questions, one exam of 50 questions. Gastronomic Theory II will include approximately 100 test questions: four quizzes of 20 questions, one final test of 50 questions. This is a very similar testing structure to Gastronomy I. Unlike diploma-level Food Theory II which tests students using only multiple-choice questions, degree-level Gastronomic Theory II will include short answer and essay questions in addition to multiple-choice questions. This will allow for assessment of greater breadth and depth of the culinary theories that are presented in Gastronomic Theory II than is expected of students in the diploma-level course. Each test will be assessed at 7% of the total mark in Gastronomic Theory II, despite differentiation in the number of questions included in the final test. This is because the first four tests will be non-cumulative, while the final test will be a cumulative assessment of course concepts, as well as the final week of culinary theory that was presented since test four (week twelve). Out-of-class assessments in Gastronomic Theory II are designed to continue the process of developing students’ food studies research skills that have been introduced in Gastronomic Theory I through the development of an essay outline that requires students to indicate the specific evidence they intend to use in their final research essay, and to outline how they intend to organize this evidence based on their particular thesis statement. The second assignment presented in Gastronomic Theory II will be the final manuscript of the proposed essay, which must present an appropriate thesis supported through cogent mustering of scholarly evidence. Week 1 2 Diploma – Theory of Food II Overview of Assessment Gardemanger & Cold Buffet Readings: Gisslen, Professional Cooking Charcuterie Readings: Gisslen, Professional Cooking Degree – Gastronomic Theory II Overview of Assessment Eggs & Breakfast Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Poultry Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food George Brown College – Bachelor of Commerce (Culinary Management) 124 Week 3 4 Diploma – Theory of Food II Overview of Assessment Menu Planning Readings: Gisslen, Professional Cooking Fish Cookery Readings: Gisslen, Professional Cooking Degree – Gastronomic Theory II Overview of Assessment Beef & Veal Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Pork, Lamb & Offal Test 1 (7%) 5 Seafood Cookery Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Special Topic – Herbs & Spices 6 Readings: Gisslen, Professional Cooking Poultry Readings: Toussaint-Samat, A History of Food Special Topic – Bees & Honey Readings: Gisslen, Professional Cooking Quiz 1- 15% Assignment 1 (Outline of sources and arrangement of evidence for essay) 20% 7 Cooking & Handling Meat I 8 Readings: Gisslen, Professional Cooking Cooking & Handling Meat II Readings: Gisslen, Professional Cooking 9 Readings: Toussaint-Samat, A History of Food McGee, On Food and Cooking Test 2 (7%) Research week Fish and Shellfish I Game Meats Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food McGee, On Food and Cooking Fish and Shellfish II Readings: Gisslen, Professional Cooking Discussion: prose, punctuation, formatting: the body of an essay Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food George Brown College – Bachelor of Commerce (Culinary Management) 125 Week 10 Cheese Diploma – Theory of Food II Overview of Assessment Readings: Gisslen, Professional Cooking Quiz 2 – 15% 11 Seasonality, local and sustainability Readings: Gisslen, Professional Cooking 12 Culinary Innovations Readings: Gisslen, Professional Cooking Assignment 1 due (Book review, Omnivores Dilemma) 40% 13 14 Degree – Gastronomic Theory II Overview of Assessment Vegetarian Food Test 3 (7%) Readings: Gisslen, Professional Cooking Garde Manger I Assignment II (Final research essay) 35% Readings: Gisslen, Professional Cooking Toussaint-Samat, A History of Food Garde Manger II Test 4 (7%) Exam Review Readings: Gisslen, Professional Cooking McGee, On Food and Cooking Cheese & Dairy Exam – 30% Total: 100% Readings: Toussaint-Samat, A History of Food McGee, On Food and Cooking Test 5 (7%) Total: 100% Example 3: Principles and Concepts (Diploma) versus Culinary Skills II (Degree) Assessment & Learning Differentiation: The two diploma-level applied culinary courses, Principles and Concepts, are designed to introduce students to more advanced culinary concepts than those presented in earlier applied culinary courses (Foundations and Essentials). Rather than four, sevenweek applied culinary courses, the degree introduces these concepts in two fourteen-week applied culinary courses in order to allow for greater consistency of oversight in applied culinary skills and intellectual development. On-demand assessments in Culinary Skills II will mirror the content of on-demand evaluations used in diploma-level Principles and Concepts through assessment of timing, organization, and assessment of dishes. Out-of-class assessments in Culinary Skills II, not included in the diploma-level applied courses, are designed to build on and reinforce the Fundamentals of Research introduced in Gastronomic Theory George Brown College – Bachelor of Commerce (Culinary Management) 126 I through the completion of a food studies essay proposal (Assignment I) and presentation of a final essay manuscript that is analytical in nature (Assignment II). This will assist in reinforcing concepts relevant to those introduced during the in-class portions of the degree-level applied course, while reinforcing and expanding upon the depth and breadth of food studies research skills that were presented in Gastronomic Theory I. Week 1 Eggs Diploma – Principles and Concepts Overview of Assessment Reading: Manual 2 3 Poultry Readings: Manual McGee, On Food and Cooking Poultry Reading: Manual Discussion: Peer-reviewed sources, locating and using Beef & Veal Readings: Manual McGee, On Food and Cooking Beef & Veal Reading: Manual 4 5 Pork Readings: Manual McGee, On Food and Cooking Pork Reading: Manual Assignment 1: Food studies essay proposal (15%) Lamb Readings: Manual McGee, On Food and Cooking Lamb Reading: Manual 6 Eggs Degree – Culinary Skills 2 Overview of Assessment Offal Reading: Manual Readings: Manual McGee, On Food and Cooking Offal Readings: Manual McGee, On Food and Cooking George Brown College – Bachelor of Commerce (Culinary Management) 127 Week 7 Week 1/8 2/9 Diploma – Principles and Concepts Overview of Assessment Exam 35% Weekly Work Plan 5% Weekly Timing for Cooking 10% Weekly Practical Laboratories 50% Total Principles: 100% Diploma – Concepts Overview of Assessment Shellfish Degree – Culinary Skills 2 Overview of Assessment Food studies essay research week Reading: Manual Readings: Manual McGee, On Food and Cooking Fin Fish Fin fish Reading: Manual 3/10 Vegetarian Reading: Manual 4/11 Garde Manger Reading: Manual 5/12 Plate Composition 1 Reading: Manual 6/13 7/14 Plate Composition 2 Reading: Manual Exam (35%) Weekly Work Plan 5% Weekly Timing for Cooking 10% Weekly Practical Laboratories 50% Total Concepts: 100% Shellfish Readings: Manual McGee, On Food and Cooking Vegetarian Readings: Manual McGee, On Food and Cooking Garde Manger Readings: Manual McGee, On Food and Cooking Plate Composition 1 Assignment 2: food studies research essay (25%) Readings: Manual Plate Composition 2 Readings: Manual Exam (20%) Weekly Labs (including timing and work plans) 40% George Brown College – Bachelor of Commerce (Culinary Management) 128 4.11.6 Gap Analysis – Relevant MTCU Program Standards As outlined earlier in Section 4, a bridge pathway from GBC’s H100/H116 Culinary Management diploma program is designed for diploma graduates to enter Year 3 of the degree program. Several other Ontario colleges have culinary management diploma programs that were approved under the same program standard as H100/H116. Given the range of curriculum offered in these programs, it is anticipated that one pathway will not serve all programs. However, once the proposed degree is approved and established, the Chef School will collaboratively work with other colleges to define articulation pathways. At this stage of the program development, the following initial gap analysis was completed against the relevant MTCU program standards: • • Gap Analysis 1: Chef Training & Culinary Management Programs (MTCU 43107) Gap Analysis 2: Culinary Management Program (MTCU 53107) George Brown College – Bachelor of Commerce (Culinary Management) 129 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome 1. Distinguish among and apply current practices from industry and scholarship relating to accounting, marketing, customer service, human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Chef Training Certificate Program Outcomes 7. Apply cost control techniques to foodservice operations. Gap in Content Knowledge or Skills in Diploma Content Graduates will lack significant practical experience navigating complex customer service interactions, as well as foundational skills in human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Remediation of Gap in Content The bridge courses, Introduction to Restaurant Management, Fundamentals of Accounting, Macroeconomics: Canada in the Global Environment, Gastronomy, Marketing, the reach-back courses Microeconomics: Canada in the Global Environment, Managerial Accounting, Externship II, Principles of Marketing, fifth semester HR Management, sixth semester Food Science & Nutrition, Finance, and seventh semester Wine: Sensory Development and Food Pairing, and Restaurant Risk Management will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack theoretical and analytical approaches to customer service, accounting methodologies, marketing theories, legal and theoretical perspectives on human resources, supply chain management theories, health and safety laws and standards, costing and menu price engineering, hospitality theories, and risk management. Remediation of Gap in Sophistication The bridge courses, Introduction to Restaurant Management, Fundamentals of Accounting, Macroeconomics: Canada in the Global Environment, Gastronomy, Marketing, the reach-back courses Microeconomics: Canada in the Global Environment, Managerial Accounting, Externship II, Principles of Marketing, fifth semester HR Management, sixth semester Food Science & Nutrition, Finance, and seventh semester Wine: Sensory Development and Food Pairing, and Restaurant Risk Management will address these gaps. 130 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome 2. Identify, appraise, and/or apply various methods, skills, tools, and systems used in a variety of disciplines related to culinary practice and study. 3. Research and analyze societal, environmental, cultural, economic, culinary, and/or market demands at local, regional, and international levels. Chef Training Certificate Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Graduates will lack exposure to advanced writing, research, and analytical skills used in the culinary industry or academia. The fifth semester courses HR Management and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Finance, and Statistics, seventh semester Restaurant Risk Management and Wine: Sensory Development and Food Pairing, and Concepts of Customer Service will address these gaps. Graduates will lack experience in applying advanced theoretical concepts used in disciplines related to the practical cookery, including advanced communications theories, food and nutritional sciences, statistical sampling and analysis, risk analysis and minimization strategies, advanced wine awareness, and analytical approaches to customer service. The fifth semester courses HR Management and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Finance, and Statistics, seventh semester Restaurant Risk Management and Wine: Sensory Development and Food Pairing, and Concepts of Customer Service will address these gaps. Graduates will lack research and evaluation skills necessary to locate and synthesize scholarly literature related to sociocultural topics that inform culinary management processes. The bridge courses, Gastronomy, Fundamentals of Accounting, Principles of Marketing, the fifth semester courses Market and Feasibility Research I and Advanced Managerial Communications, the sixth semester Food Science & Nutrition and Graduates will lack exposure to significant depth and breadth of current scholarly research related to sociocultural topics that influence and inform culinary management. The bridge courses, Gastronomy, Fundamentals of Accounting, Principles of Marketing, the fifth semester courses Market and Feasibility Research I and Advanced Managerial Communications, the sixth semester Food Science & Nutrition and George Brown College – Bachelor of Commerce (Culinary Management) 131 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome Chef Training Certificate Program Outcomes 4. Collaborate effectively as part of a diverse culinary management team in order to develop strategies to realize organizational objectives in a variety of food service environments. 3. Contribute to the provision of a healthy, safe, and well-maintained kitchen environment and to the service of food and beverage products that are free from harmful bacteria or other contaminants. 4. Apply a knowledge of kitchen management Gap in Content Knowledge or Skills in Diploma Content Graduates will lack significant exposure to advanced managerial and operational variance in numerous food service formats. Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard The bridge course Introduction to Restaurant Management, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Finance, seventh Graduates will lack significant exposure to scholarship that systematizes theoretical approaches to management models applicable to a variety of food service operations from financial, culinary, and service management perspectives. Market and Feasibility Research II, and Finance, the seventh semester courses Restaurant Risk Management, Wine: Sensory Development and Food Pairing, and Advanced Food Science and Nutrition, and the eighth semester courses Research and Development, Strategic Revenue Management, Major Research Paper Workshop will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Remediation of Gap in Sophistication Market and Feasibility Research II, and Finance, the seventh semester courses Restaurant Risk Management, Wine: Sensory Development and Food Pairing, and Advanced Food Science and Nutrition, and the eighth semester courses Research and Development, Strategic Revenue Management, Major Research Paper Workshop will address these gaps. The bridge course Introduction to Restaurant Management, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Finance, seventh 132 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome Chef Training Certificate Program Outcomes techniques, as required, to support the goals of the operation and the responsible use of resources. 5. Drawing on fields of study and practice, develop and manage strategic partnerships, customer service, and relationships. 6. Plan and execute fundamental contemporary cooking techniques that reflect an advanced knowledge of food theory and practice, nutrition, and professional systems used in the culinary industry. 1. Provide fundamental culinary planning, preparation, and presentation to a variety of food service environments. 2. Apply basic and advanced food and bake theories and other related theories to all aspects of food preparation. 5. Apply fundamental Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content semester Concepts of Customer Service, eighth semester Research and Development and Strategies for the Black Box will address these gaps. Graduates will lack experiential and theoretical exposure to initiation and facilitation of optimal customer and partner relationships. The fifth semester course HR Management, and the eighth semester course Concepts of Customer Service will address these gaps. Graduates will lack practical experience in food research and development that is appropriate to a range of industry sectors. The bridge course in Gastronomy, the seventh semester course Advanced Food Science and Nutrition, and the eights semester Research and Development, Strategies for the Black Box, and the Major Research Paper Workshop will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack awareness of advanced customer service theories and concepts, in addition to the study of labour relations within various food service operational models. Graduates will lack awareness and study of systematic approaches to advanced recipe and menu development strategies, as well as to recipe and menu engineering principles. Remediation of Gap in Sophistication semester Concepts of Customer Service, eighth semester Research and Development and Strategies for the Black Box will address these gaps. The fifth semester course HR Management, and the eighth semester course Concepts of Customer Service will address these gaps. The bridge course in Gastronomy, the seventh semester course Advanced Food Science and Nutrition, and the eights semester Research and Development, Strategies for the Black Box, and the Major Research Paper Workshop will address these gaps. 133 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome Chef Training Certificate Program Outcomes nutritional principles to all aspects of food production. 6. Perform effectively as a member of a food and beverage preparation and service team. Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication 7. Use management theories and methodologies in order to provide recommendations for realizing organizational objectives specific to different kinds of culinary operations. Graduates will lack advanced experience in selecting and applying appropriate operational optimization techniques relevant to food service venues. The bridge course Fundamentals of Research, fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market Feasibility Research II and Finance, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack familiarity with current management and systems theories applicable to food service environments. The bridge course Fundamentals of Research, fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market Feasibility Research II and Finance, and seventh semester Concepts of Customer Service will address these gaps. 8. Develop a new food product, business, and/or event, in order to facilitate market realization. Graduates will lack experience in systematic food product research, development, and production. The bridge course Principles of Marketing, fifth semester Market and Feasibility Research I, sixth semester Market and Feasibility Research II, and seventh semester Graduates will lack awareness of the research and sampling process, analysis of data sets, and food product development methodologies typically The bridge course Principles of Marketing, fifth semester Market and Feasibility Research I, sixth semester Market and Feasibility Research II, and seventh semester George Brown College – Bachelor of Commerce (Culinary Management) 134 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome Chef Training Certificate Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Research and Development will address these gaps. applied in industry and academic environments. Research and Development will address these gaps. 9. Apply advanced management techniques and theories to support large-scale, multi-unit culinary operations. Graduates will lack experience in selecting between numerous management approaches, and applying optimal management design to existing food service operations. The bridge course Fundamentals of Accounting, fifth semester HR Management, seventh semester Restaurant Risk Management and Strategic Revenue Management will address these gaps. Graduates will lack adequate familiarity with management concepts and theories to allow them to choose between and adapt models that can be applied to optimization of existing operational systems. The bridge course Fundamentals of Accounting, fifth semester HR Management, seventh semester Restaurant Risk Management and Strategic Revenue Management will address these gaps. 10. Monitor changing practices and evolving knowledge related to culinary management to select strategies for lifelong learning and professional advancement in the field of study. 11. Examine personal strengths, weaknesses, and knowledge limitations in order to develop strategies that promote Graduates will lack significant experience in the process of reflection upon career advancement opportunities within a culinary operations managerial environment. The fifth semester course in HR Management, as well as the Work Integrated Learning Experiences will address these gaps. Graduates will lack formal instruction and supervision in the process of developing reflective analytical examination of past experiences and future goals. The fifth semester course in HR Management, as well as the Work Integrated Learning Experiences will address these gaps. Graduates will lack significant experience in reflecting upon and formulating adaptive responses to potential The fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market and Graduates will lack formal supervision of the process of identifying personal limitations and in analyzing and identifying The fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth 8. Apply self-management and interpersonal skills to enhance performance as an employee and team member and to George Brown College – Bachelor of Commerce (Culinary Management) 135 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome growth and build leadership potential. 12. Communicate information and concepts using advanced verbal and written skills that reflect disciplinary norms. Chef Training Certificate Program Outcomes contribute to the success of a food-service operation. 9. Develop ongoing personal professional development strategies and plans to enhance culinary, leadership, and management skills for the hospitality environment. Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication limitations in order to facilitate continued professional development. Feasibility Research II, and seventh semester Concepts of Customer Service will address these gaps. desirable market and industry opportunities. semester Market and Feasibility Research II, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack adequate experience and practice in advanced writing and communications skills. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back courses Managerial Accounting and Microeconomics: Canada in the Global Environment, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Food Science & Graduates will lack advanced preparation and experience in writing and communications modes that assist in developing and sustaining wellstructured written and verbal constructions. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reachback courses Managerial Accounting and Microeconomics: Canada in the Global Environment, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Food Science & George Brown College – Bachelor of Commerce (Culinary Management) 136 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome 13. Use qualitative and/or quantitative information to develop cogent arguments, make sound judgments, and apply concepts, principles, and techniques that inform or enhance diverse types of culinary operations. Chef Training Certificate Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Graduates will lack research and analytical skills necessary to facilitate systematic exploration of an academic or industryrelated problem. Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back course Managerial Accounting, fifth semester Market and Feasibility Graduates will lack awareness of the processes involved in forming academic research questions and in the identification and development of appropriate tools to assess and evaluate research questions. Nutrition, Market and Feasibility Research II, Finance, Statistics, seventh semester Restaurant Risk Management, Concepts of Customer Service, and Advanced Food Science and Nutrition, and eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Remediation of Gap in Sophistication Nutrition, Market and Feasibility Research II, Finance, Statistics, seventh semester Restaurant Risk Management, Concepts of Customer Service, and Advanced Food Science and Nutrition, and eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reachback course Managerial Accounting, fifth semester Market and 137 Gap Analysis 1 – Graduates of Ontario Chef Training & Culinary Management Programs (MTCU 43107)* Culinary Management Degree Outcome Chef Training Certificate Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Statistics, seventh semester Concepts of Customer Service, eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Statistics, seventh semester Concepts of Customer Service, eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. * In order to successfully complete MTCU 53107 (Culinary Management), all of the outcomes of MTCU 43107 (Chef Training) must also be completed before graduation. See Gap Analysis 2 for MTCU 53107 (Culinary Management) outcomes. George Brown College – Bachelor of Commerce (Culinary Management) 138 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome 1. Distinguish among and apply current practices from industry and scholarship relating to accounting, marketing, customer service, human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content 2. Contribute to marketing effectiveness to promote the successful operation of a hospitality operation. Graduates will lack significant practical experience navigating complex customer service interactions, as well as foundational skills in human resources, supply chain management, health and safety, costing and pricing, hospitality, and risk management. Remediation of Gap in Content The bridge courses, Introduction to Restaurant Management, Fundamentals of Accounting, Macroeconomics: Canada in the Global Environment, Gastronomy, Marketing, the reach-back courses Microeconomics: Canada in the Global Environment, Managerial Accounting, Externship II, Principles of Marketing, fifth semester HR Management, sixth semester Food Science & Nutrition, Finance, and seventh semester Wine: Sensory Development and Food Pairing, and Restaurant Risk Management will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack theoretical and analytical approaches to customer service, accounting methodologies, marketing theories, legal and theoretical perspectives on human resources, supply chain management theories, health and safety laws and standards, costing and menu price engineering, hospitality theories, and risk management. Remediation of Gap in Sophistication The bridge courses, Introduction to Restaurant Management, Fundamentals of Accounting, Macroeconomics: Canada in the Global Environment, Gastronomy, Marketing, the reach-back courses Microeconomics: Canada in the Global Environment, Managerial Accounting, Externship II, Principles of Marketing, fifth semester HR Management, sixth semester Food Science & Nutrition, Finance, and seventh semester Wine: Sensory Development and Food Pairing, and Restaurant Risk Management will address these gaps. 139 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome 2. Identify, appraise, and/or apply various methods, skills, tools, and systems used in a variety of disciplines related to culinary practice and study. 3. Research and analyze societal, environmental, cultural, economic, culinary, and/or market demands at local, regional, and international levels. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Graduates will lack exposure to advanced writing, research, and analytical skills used in the culinary industry or academia. The fifth semester courses HR Management and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Finance, and Statistics, seventh semester Restaurant Risk Management and Wine: Sensory Development and Food Pairing, and Concepts of Customer Service will address these gaps. Graduates will lack research and evaluation skills necessary to locate and synthesize scholarly literature related to sociocultural topics that inform culinary management processes. The bridge courses, Gastronomy, Fundamentals of Accounting, Principles of Marketing, the fifth semester courses Market and Feasibility Research I and Advanced Managerial Communications, the sixth semester Food Science & Nutrition and George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack experience in applying advanced theoretical concepts used in disciplines related to the practical cookery, including advanced communications theories, food and nutritional sciences, statistical sampling and analysis, risk analysis and minimization strategies, advanced wine awareness, and analytical approaches to customer service. Graduates will lack exposure to significant depth and breadth of current scholarly research related to sociocultural topics that influence and inform culinary management. Remediation of Gap in Sophistication The fifth semester courses HR Management and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Finance, and Statistics, seventh semester Restaurant Risk Management and Wine: Sensory Development and Food Pairing, and Concepts of Customer Service will address these gaps. The bridge courses, Gastronomy, Fundamentals of Accounting, Principles of Marketing, the fifth semester courses Market and Feasibility Research I and Advanced Managerial Communications, the sixth semester Food Science & Nutrition and Market and Feasibility 140 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome 4. Collaborate effectively as part of a diverse culinary management team in order to develop strategies to realize organizational objectives in a variety of food service environments. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content 3. Contribute to the management of a variety of food and beverage operations by the effective use of hospitality management skills. Graduates will lack significant exposure to advanced managerial and operational variance in numerous food service formats. Remediation of Gap in Content Gap in Level of Knowledge or Skill to Meet Degree Standard The bridge course Introduction to Restaurant Management, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Graduates will lack significant exposure to scholarship that systematizes theoretical approaches to management models applicable to a variety of food service operations from financial, culinary, and service management perspectives. Market and Feasibility Research II, and Finance, the seventh semester courses Restaurant Risk Management, Wine: Sensory Development and Food Pairing, and Advanced Food Science and Nutrition, and the eighth semester courses Research and Development, Strategic Revenue Management, Major Research Paper Workshop will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) Remediation of Gap in Sophistication Research II, and Finance, the seventh semester courses Restaurant Risk Management, Wine: Sensory Development and Food Pairing, and Advanced Food Science and Nutrition, and the eighth semester courses Research and Development, Strategic Revenue Management, Major Research Paper Workshop will address these gaps. The bridge course Introduction to Restaurant Management, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, Finance, seventh 141 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes 5. Drawing on fields of study and practice, develop and manage strategic partnerships, customer service, and relationships. 6. Plan and execute fundamental contemporary cooking techniques that reflect an advanced knowledge of food theory and practice, nutrition, and professional systems used in the culinary industry. 1. Provide accomplished culinary planning, preparation, and presentation for a variety of food service environments. Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Finance, seventh semester Concepts of Customer Service, eighth semester Research and Development and Strategies for the Black Box will address these gaps. Graduates will lack experiential and theoretical exposure to initiation and facilitation of optimal customer and partner relationships. The fifth semester course HR Management, and the eighth semester course Concepts of Customer Service will address these gaps. Graduates will lack practical experience in food research and development that is appropriate to a range of industry sectors. The bridge course in Gastronomy, the seventh semester course Advanced Food Science and Nutrition, and the eights semester Research and Development, Strategies for the Black Box, and the Major Research Paper Workshop will address George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack awareness of advanced customer service theories and concepts, in addition to the study of labour relations within various food service operational models. Graduates will lack awareness and the study of systematic approaches to advanced recipe and menu development strategies, as well as to recipe and menu engineering principles. Remediation of Gap in Sophistication semester Concepts of Customer Service, eighth semester Research and Development and Strategies for the Black Box will address these gaps. The fifth semester course HR Management, and the eighth semester course Concepts of Customer Service will address these gaps. The bridge course in Gastronomy, the seventh semester course Advanced Food Science and Nutrition, and the eights semester Research and Development, Strategies for the Black Box, and the Major Research Paper Workshop will address these gaps. 142 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome 7. Use management theories and methodologies in order to provide recommendations for realizing organizational objectives specific to different kinds of culinary operations. 8. Develop a new food product, business, and/or event, in order to facilitate market realization. Culinary Management Diploma Program Outcomes 3. Contribute to the management of a variety of food and beverage operations by the effective use of hospitality management skills. Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content these gaps. Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Graduates will lack advanced experience in selecting and applying appropriate operational optimization techniques relevant to food service venues. The bridge course Fundamentals of Research, fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market Feasibility Research II and Finance, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack familiarity with current management and systems theories applicable to food service environments. The bridge course Fundamentals of Research, fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market Feasibility Research II and Finance, and seventh semester Concepts of Customer Service will address these gaps. Graduates will lack experience in systematic food product research, development, and production. The bridge course Principles of Marketing, fifth semester Market and Feasibility Research I, sixth semester Market and Feasibility Research II, and seventh semester Research and Development will address these gaps. Graduates will lack awareness of the research and sampling process, analysis of data sets, and food product development methodologies typically applied in industry and academic environments. The bridge course Principles of Marketing, fifth semester Market and Feasibility Research I, sixth semester Market and Feasibility Research II, and seventh semester Research and Development will address these gaps. George Brown College – Bachelor of Commerce (Culinary Management) 143 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content 9. Apply advanced management techniques and theories to support large-scale, multi-unit culinary operations. 3. Contribute to the management of a variety of food and beverage operations by the effective use of hospitality management skills. Graduates will lack experience in selecting between numerous management approaches, and applying optimal management design to existing food service operations. The bridge course Fundamentals of Accounting, fifth semester HR Management, seventh semester Restaurant Risk Management and Strategic Revenue Management will address these gaps. 10. Monitor changing practices and evolving knowledge related to culinary management to select strategies for lifelong learning and professional advancement in the field of study. 4. Ensure ongoing personal growth in the areas of selfmanagement, interpersonal skills, professional ability, and industry awareness. Graduates will lack significant experience in the process of reflection upon career advancement opportunities within a culinary operations managerial environment. 11. Examine personal strengths, weaknesses, and knowledge limitations in order to develop strategies that promote growth and build leadership potential. 4. Ensure ongoing personal growth in the areas of selfmanagement, interpersonal skills, professional ability, and industry awareness. Graduates will lack significant experience in reflecting upon and formulating adaptive responses to potential limitations in order to facilitate continued professional Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Graduates will lack adequate familiarity with management concepts and theories to allow them to choose between and adapt models that can be applied to the optimization of existing operational systems. The bridge course Fundamentals of Accounting, fifth semester HR Management, seventh semester Restaurant Risk Management and Strategic Revenue Management will address these gaps. The fifth semester course in HR Management, as well as the Work Integrated Learning Experiences will address these gaps. Graduates will lack formal instruction and supervision in the process of developing reflective analytical examination of past experiences and future goals. The fifth semester course in HR Management, as well as the Work Integrated Learning Experiences will address these gaps. The fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, and seventh semester Graduates will lack formal supervision of the process of identifying personal limitations and in analyzing and identifying desirable market and industry opportunities. The fifth semester Market and Feasibility Research I and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, and seventh semester Concepts of Customer George Brown College – Bachelor of Commerce (Culinary Management) 144 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome 12. Communicate information and concepts using advanced verbal and written skills that reflect disciplinary norms. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content development. Concepts of Customer Service will address these gaps. Graduates will lack adequate experience and practice in advanced writing and communications skills. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reachback courses Managerial Accounting and Microeconomics: Canada in the Global Environment, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Market and Feasibility Research II, Finance, Statistics, seventh semester Restaurant Risk George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack advanced preparation and experience in writing and communications modes that assist in developing and sustaining wellstructured written and verbal constructions. Remediation of Gap in Sophistication Service will address these gaps. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back courses Managerial Accounting and Microeconomics: Canada in the Global Environment, fifth semester HR Management, Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Food Science & Nutrition, Market and Feasibility Research II, Finance, Statistics, seventh semester Restaurant Risk Management, Concepts of Customer Service, and Advanced Food Science 145 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome 13. Use qualitative and/or quantitative information to develop cogent arguments, make sound judgments, and apply concepts, principles, and techniques that inform or enhance diverse types of culinary operations. Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Graduates will lack research and analytical skills necessary to facilitate systematic exploration of an academic or industryrelated problem. Remediation of Gap in Content Management, Concepts of Customer Service, and Advanced Food Science and Nutrition, and eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reachback course Managerial Accounting, fifth semester Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and George Brown College – Bachelor of Commerce (Culinary Management) Gap in Level of Knowledge or Skill to Meet Degree Standard Graduates will lack awareness of the processes involved in forming academic research questions and in the identification and development of appropriate tools to assess and evaluate research questions. Remediation of Gap in Sophistication and Nutrition, and eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. The bridge courses, Introduction to Restaurant Management, Gastronomy, Fundamentals of Research, Principles of Marketing, the reach-back course Managerial Accounting, fifth semester Market and Feasibility Research I, and Advanced Managerial Communications, sixth semester Market and Feasibility Research II, 146 Gap Analysis 2 – Graduates of Culinary Management Diploma Program (MTCU 53107)* Culinary Management Degree Outcome Culinary Management Diploma Program Outcomes Gap in Content Knowledge or Skills in Diploma Content Remediation of Gap in Content Feasibility Research II, Statistics, seventh semester Concepts of Customer Service, eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. Gap in Level of Knowledge or Skill to Meet Degree Standard Remediation of Gap in Sophistication Statistics, seventh semester Concepts of Customer Service, eighth semester Research and Development, Strategies for the Black Box, Strategic Revenue Management, and the Major Research Paper Workshop will address these gaps. * In order to successfully complete MTCU 53107 (Culinary Management), all of the outcomes of MTCU 43107 (Chef Training) must also be completed before graduation. See Gap Analysis 1 for analysis of MTCU 43107 (Chef Training) outcomes. George Brown College – Bachelor of Commerce (Culinary Management) 147 Section 5 Program Delivery 5.1 Delivery Methods Because the Bachelor of Commerce (Culinary Management) program is interdisciplinary and integrates academic study of food studies, nutrition, and commerce with practical skills and knowledge of the culinary industry and commercial domains, the program outcomes are achieved via several delivery methods. Traditional classroom delivery accounts for part of the academic, conceptual, and theoretical components of the program where lectures are complemented by tests, case studies, group work, research projects, and individual assignments. By all these methods, students investigate issues using secondary data to respond to questions, become familiar with current research, conflicting arguments or concepts, and learn to construct arguments, make informed decisions and understand the limits to a field of inquiry. In kitchen labs, students learn, practice, and master culinary skills, as well as improve their ability to think critically and analytically about all aspects of food preparation and provision. In the kitchen lab students build the collaborative skills that are such a large component of the culinary industry. Courses such as Black Box and Advanced Food Science and Nutrition prepare students to apply their skills and knowledge of cooking and nutrition in time-constrained circumstances requiring the synthesis of knowledge with innovation and creativity. These outcomes are further tested and mastered in fieldwork settings where students gain experience in actual culinary operation. Some of the program outcomes will be achieved in computer labs which are the ideal settings for teaching data management skills, statistical computation, and accounting simulations (SIMR – Pro Simulation). In computer labs and classrooms students will work on applied research projects as well as learn how to conduct feasibility studies and market studies and how to write up such reports for industry. 5.2 Quality Assurance of Delivery Section 10 of this submission contains a full description of the sustained, evidence-based and participatory inquiry deployed at George Brown College to assess whether courses and the program are achieving the intended learning outcomes. The program review process includes collection and analysis of a range of data from the course, program, division, and college levels to provide academic leaders with critical information about a program’s strengths, challenges, overall quality, and need for future resources. The accountability framework and the annual program review process further ensure that the results of program review are used to guide curriculum design and delivery, pedagogy and educational processes. George Brown College – Bachelor of Commerce (Culinary Management) 148 To assess the alignment of courses with program learning outcomes, Program Reviewers integrate standardized student feedback and Key Performance Indicators (KPIs) generated by third-party research bodies with data from the Ontario College Application Service (OCAS), MTCU, as well as by the George Brown Offices of the Registrar, Institutional Research, and Finance. The Office of Academic Excellence also generates information via specifically designed confidential surveys of the program’s faculty, students, and alumni. Through the collection and analysis of this data, Program Reviewers examine the quality and effectiveness of delivery methods, the advising, remediation and other academic supports, as well as all the technical and other supports offered to students to complement the delivery of the program content and outcomes. As Section 10 demonstrates, the program review process uses all of this data to assess, among other things, the following elements of program delivery: • • • • • • • • • • • • • • • Teaching / Learning Styles Quality of Instruction Evaluation / Feedback − Summative Feedback − Formative Feedback Facilities Library and Computer Access Computer and Equipment Investments Curriculum Student Academic Achievement Work Integrated Learning/Field placement Curriculum changes made in the last 3 years Graduate Satisfaction Analysis Graduate Employment Employment Trends and Future Prospects Graduates Pursuing Further Study OSAP Default Rate – from Institutional Research Refer to Section 10 – Program Evaluation for a comprehensive description of the program review processes at George Brown and Section 16 – Policies for the complete guidelines and procedures for program review. 5.3 Student Feedback The College encourages faculty to solicit direct feedback from students throughout the course. The Office of Academic Excellence ensures that all faculty are provided with the handbook George Brown College – Bachelor of Commerce (Culinary Management) 149 “Gathering Student Feedback: A Teacher’s Guide”, 4 and this is supplemented through ongoing faculty connections with Curriculum Specialists. The College also has objective third-party processes for gathering student feedback at the end of courses. 5.3.1 Student Feedback Questionnaire (SFQ) The George Brown Student Feedback Questionnaire (SFQ) is an important mechanism for students to evaluate their courses. The SFQ is administered online and there are two main administration periods per semester: one near the halfway point for shorter courses, and the other near the end of the semester. In both cases, the survey remains open for three weeks. For every course that a student takes, the College sends the student an email containing the links to each course’s SFQ forms. The email provides information about the importance of the SFQ, noting that the evaluations are confidential, that students are not identified in any reports, and that results are only available after the semester is over. Two reminder emails are sent to students during the administration period (if they have not yet completed the surveys). Approximately one week after the end of the semester, the reports of the questionnaire results are available to faculty and chairs on the internal College Intranet (Insite). Student Feedback Questionnaire – In-Class Course: 4 “Gathering Student Feedback : A Teacher’s Guide” is available online from the George Brown website: http://www.georgebrown.ca/staffdevelopment/Student_Feedback/default.aspx George Brown College – Bachelor of Commerce (Culinary Management) 150 5.3.2 Student Feedback Questionnaire – Field Experience Student surveys administered to evaluate the work-integrated learning experience gather information on several aspects of the experience, including: • • • • • how well the work experience met the anticipated outcomes The skills that were used and/or developed (e.g., self-management, technical, interpersonal) how the work experience relates to the courses taken during academic semesters feedback and instruction received the relevance and value of the learning experience George Brown College – Bachelor of Commerce (Culinary Management) 151 5.3.3 Other Sources of Student Feedback As noted in Section 5.2, above, results from KPIs (student satisfaction, graduate satisfaction, employer satisfaction, graduation rate, employment rate), collected and tabulated independently by third-party research firms (Forum Canada Research and CCI Research), are used during annual program reviews to capture student and graduate feedback. In addition to the KPI surveys and SFQs, George Brown College employs other methods of soliciting student feedback: • Program Advisory Committee Feedback: Since every Program Advisory Committee includes a student and graduate representative, these committees are another source of student feedback. • Program Review Student and Alumni Surveys: Examples of the student and alumni surveys designed specifically for program review by the Office of Academic Excellence can be found in parts 10.5.2 and 10.5.3 of Section 10 – Program Evaluation of this submission. George Brown College – Bachelor of Commerce (Culinary Management) 152 • Withdrawal Surveys: George Brown requests that students who leave the program prior to graduation complete a withdrawal survey. It is conducted in a face-to-face environment so that the College, whenever possible, can assist the student in staying in the program. 5.4 Blended, Hybrid and Online Learning This section is not applicable to the Bachelor of Commerce (Culinary Management) degree. George Brown College – Bachelor of Commerce (Culinary Management) 153 Section 6 Capacity to Deliver 6.1 Demonstrated Strength – Overview of George Brown College George Brown strategically pursues degree opportunities in sectors where it already has significant partnerships and working relationships that inform and strengthen program development and ongoing delivery. The College currently delivers a Collaborative Bachelor of Science in Nursing with Ryerson University and four degrees: • • • • Bachelor of Commerce (Financial Services) Bachelor of Business Administration (Hospitality) Bachelor of Technology (Construction Management) Bachelor of Early Childhood Leadership New degree opportunities must align with the College’s Strategic Mandate Agreement (SMA) with MTCU which lists culinary and hospitality programs as areas of program strength for George Brown as well as targeted areas for program growth. 6.2 Demonstrated Strength – Culinary Management The Chef School’s Adelaide Street location houses state-of-the-art specialty cooking, bar, and wine labs as well as classrooms and computer labs that are fully equipped with Smart classroom automation/AV and the most current industry software. The building is also home to a culinary research lab that conducts consumer testing of creative recipe design, food product development and commercialization, sensory evaluation, nutrition and ingredient label creation, and food quality system consultation. Culinary training is also conducted at The Chefs’ House – a student operated restaurant on campus that provides hands-on work experience to students while offering opportunities to the public for relaxed, urban dining experiences. While all of the Chef School programs include fundamental skills, individual programs are focused on specific requirements of the industry. Specifically, the Chef School delivers three culinary diplomas, two culinary certificates, one baking and pastry diploma, two baking and pastry certificates, and three specialized postgraduate certificates: 1. H100 – Culinary Management Diploma: This four-semester (2 year) program is the Chef School’s flagship culinary program, incorporating culinary, pastry, food theory, mathematics, communications, externship, and general education electives. The program includes a number of special-topic courses that expose students to a variety of sustainability, ethnic, and nutritional foci that are currently in demand in Canada’s culinary industry. George Brown College – Bachelor of Commerce (Culinary Management) 154 2. H116 – Culinary Management Diploma (Integrated Learning): This four-semester (1.5 year) program offers students a chance to complete a culinary management curriculum through an integrated approach to learning through industry placement, in-school studies, online learning, self-study and specialized field trips. It was created to meet industry need for skilled Culinary Management graduates with significant real-world kitchen experience and an understanding of important trends such as the use of local foods, nutrition and growing international influence. 3. H119 – Culinary Management Diploma (Nutrition): This four-semester (2 year) program unites the culinary training offered in H100 and H116, while also providing advanced learning opportunities in the areas of nutritional studies and healthy cooking. Students complete externship placements to obtain industry experience. 4. H112 – Culinary Skills Certificate: This two-semester (1 year) program introduces students to foundational principles of cooking, baking, food theory and general education electives. This program prepares students to enter entry-level industry positions directly after graduation. 5. H601 – Cook Apprentice Certificate: This program, which is usually completed in 2 to 5 years, integrates large portions of industry apprenticeship (approximately 5,500 hours) with in-school training in foundational culinary principles. Students complete industry hours under journeypersons, while in-school portions offer exposure to theoretical components of cookery and basic baking. 6. H113 – Baking and Pastry Arts Management Diploma: This four-semester (2 year) program introduces students to basic and advanced baking and pastry arts concepts, as well as to advanced business, communications, and food theory principles. Additionally, students complete an industry externship in order to gather real-world experience in a baking and pastry environment. 7. H108 – Baking Pre-Employment Certificate: This two-semester (1 year) program introduces students to foundational concepts in baking and pastry arts. Students receive training in basic food theory concepts, foundational business and mathematics courses, and general education electives. This program prepares students for entry-level positions in the baking and pastry industry. 8. H600 – Baker/Patissier Apprenticeship Certificate: This program (2 to 5 year) integrates large portions of industry apprenticeship (approximately 8,000 hours) with in-school training in foundational baking and pastry arts concepts. Students complete industry hours under journeypersons, while in-school components offer exposure to theoretical components of baking and pastry. George Brown College – Bachelor of Commerce (Culinary Management) 155 9. C402 – Food and Nutrition Management Postgraduate Certificate: This two-semester (1 year) program is designed to introduce graduates of the CHCA hospitality diplomas and degrees to advanced-level knowledge of food and beverage management practices appropriate to the healthcare and other nutritionally-focused sectors. Students study theories and industry best practices, sector-specific menu design, nutrition, facilities administration, labour relations, and facilities design. 10. H411 – Culinary Arts (Italian) Postgraduate Certificate: This two-semester (1 year) program is intended for graduates of the culinary diploma programs, and introduces students to topics in Italian cuisine and culture. Consisting of inschool and work terms that occur in both Canada and Italy, students study Italian cookery, pastry, language, and advanced concepts in food and wine. 11. C413 – Advanced French Patisserie Postgraduate Certificate: This two-semester (1 year) program is intended for graduates of the culinary diploma programs, and introduces students to topics in French baking and pastry as well as culture. Consisting of in-school and work terms that occur in both Canada and France, students study French baking and pastry, language, and advanced concepts in food and wine. 6.3 Educational Resources – Learning Resources and Technologies The Educational Resources department provides services such as the Tutoring Learning Centre (TLC), Assessment Centre (AC), and the Library Learning Commons (LLC) to support teaching, learning, and research. Specifically, the LLC meets this goal by acquiring relevant learning resources and technologies, being accessible, inclusive and responsive to learning needs, providing inspiring learning spaces, and providing staff expertise to support teaching, learning and research. 6.3.1 LLC Collections The LLC provides collections, resources and technologies that are sufficient in quality, depth, diversity, format, and currency to support program areas. Current resources span a wide variety of formats including streamed content, print and online books and periodicals, 3D models, and media. Collections include approximately: • • • • • • 60,000 print books 300 print journals 150,000 e-books 150,000 e-journals 7,000 media resources (DVDs, VHS, Online Tutorials, and Online Videos) 110 electronic databases George Brown College – Bachelor of Commerce (Culinary Management) 156 • • 50 individual software programs pre-loaded on Open Access Computers Interlibrary loan service to access collections of 24 colleges in Ontario as well as other universities and colleges nationally and internationally 6.3.2 LLC Computer Resources and Equipment The LLC provides access to audio-visual (AV) and computer equipment through equipment loan programs (e.g., Mac and PC Laptops, iPads, camcorders, digital cameras, projectors, voice recorders, AV and power cords). • Open Access Computers: Students of the proposed program will be at the St. James campus and will have access to the following resources: − St. James Library Learning Commons Upper Level: 47 Library Instruction and Research stations 248 dedicated Open Access Computers (233 PCs and 15 Macs) 10 Computer Kiosks 30 Laptops, 10 Macbooks and 45 iPads for loan program 1 UbiDuo Adaptive Technology device − St. James Library Learning Commons Lower Level (Room B137): 134 Open Access Computers (77 PCs and 57 Macs) Computer Kiosks − St. James e-Library at 300 Adelaide (Room 111): 45 Open Access PC Computers Computer Kiosks 5 Laptops for loan program For more details on open access computers available at other George Brown campuses, refer to Open Access Computers. • Wireless Internet (WiFi): WiFi Access is available throughout all George Brown College locations to students, staff, and faculty via their campus ID. Through the service called Eduroam, George Brown College users can also connect to WiFi at any other participating educational institutions worldwide. Assistance with wireless access is available from the LLC and the Contact Centre. For more details on access to WiFi, refer to Wireless @ GBC. • Printers: Access is provided to laser black/white and colour laser printers. Specialized printing such as a plotter is available at the LLC at the Casa Loma campus. Wireless printing from personal laptops is also available. George Brown College – Bachelor of Commerce (Culinary Management) 157 6.3.3 LLC Learning Spaces (Physical and Virtual) The LLC provides well-equipped and accessible facilities and services at four major locations including the St. James campus, Waterfront campus, Casa Loma campus, the ESL site at 341 King Street, and smaller satellite libraries that support academic partnerships as well as e-learning. Students have complete access to all LLC facilities and services across the campuses. The proposed degree will be offered on the St. James campus and it is expected that students will make the most use of the LLC facilities at this location, as well as in the satellite e-Library lab located in the building for the CHCA. The LLC at St. James is a 25,000 square foot, two-floor facility and houses study collections for the culinary programs. Study space is equipped with a computing commons and also caters to various learning situations such as group and individual study. Staff expertise is available at service points to assist staff and students. The LLC maintains a user- friendly website that provides access to a wide range of electronic resources and online services including chat-based reference and research assistance. The website is accessible remotely through the college’s main website, and through the college’s web portal. 6.3.4 LLC Learning Supports and Accessibility The LLC partners are continually working toward the educational mission of the college by providing a responsive reference service, teaching information literacy skills, and providing a robust technology infrastructure. These services foster discovery, access, and the ability to use information effectively. • Reference Service: − Reference service is offered through multiple channels so that students are supported online, in person or via the telephone. − Students receive individualized support with assignments and research at point of need (remotely or in person). • Information Literacy: Information literacy instruction seeks to develop proficiency in finding, using and analyzing information, and using data to answer questions, develop new ones, and create new knowledge, taking into account the ethics of the re-use of information. − The LLC offers information literacy sessions to all classes to teach searching and evaluative methods for program-specific online or print resources. − In 2014, librarians taught over 796 classes to improve the information literacy skills of over 22,000 students. George Brown College – Bachelor of Commerce (Culinary Management) 158 • Technology Support: Technology is an integral part of learning, studying, socializing and participating in campus life. George Brown College’s technical support services keep students connected and help students access needed resources: − LLC User Service Representatives, Technologists and Student peer lab monitors, assist students with the use of software and hardware. Level I support is provided for students on-site and online. − Student photo ID cards and related services facilitate access to many of the college’s services including card copying and printing, library borrower cards and access to college facilities. − Student e-mail: Every full-time George Brown student receives a college e-mail account which is accessible from web browsers and mobile devices. The calendar functionality allows coordination with instructors and key college contacts regarding office hours, advising sessions, consultations and other important dates. It also allows students to easily send group e-mails to other students by program or course. Technical support for e-mail and WiFi is provided at all LLC locations, and on-call at the college’s contact centre. − WiFi and Mobile Support: Technical support for WiFi and computer login account is provided at all LLC locations, and on-call at the college’s contact centre. The LLC provides assistance with the configuration of laptops and mobile devices to access to the college’s WiFi and e-mail system. • Accessible Hours: − The LLC maintains operational hours that best meet academic needs. − St. James campus LLC computers and group project rooms are accessible for 24 hours for two weeks during the mid-term and the end-of-term periods. • Adaptive Technology Labs and Accessibility: The computers, software, and special equipment in the Adaptive Technology Labs provide: − Magnification of the screen for people with low vision. − Use of speech recognition software as a writing tool. − Tools to make the reading and writing process easier. − The capability to create and produce documents in alternative formats such as e-text, Braille, PDF, Kurzweil, etc. − Lab staff provide assistance and basic training to access the available technology. − Accessible Content E-Portal (ACE) provides a repository in five different accessible formats (two types of PDFs, text, DAISY, and ePub). Upon request, the LLC provides an accessible or conversion ready format of print-based resources held in its collection. George Brown College – Bachelor of Commerce (Culinary Management) 159 • Copyright Support: The Copyright Office is dedicated to educating, supporting, and engaging George Brown College’s faculty, students, and staff in matters pertaining to the relationship between copyright, access to knowledge and learning, teaching, and research. The Copyright Office monitors copyright developments, provides advice in response to questions, consults with instructors, researchers and students, and facilitates an understanding of copyright law and any licensing agreements governing the copyright of materials. This office provides support through web-based information (https://www.georgebrown.ca/LLC/services/copyright/) and copyright education programs both online and in person. In conjunction with Colleges Ontario’s Heads of Libraries and Learning Resources, the Copyright Office provides faculty with online copyright compliance modules on George Brown’s Learning Management System (LMS). • Faculty Librarian Liaison and Outreach: The LLC collaborates with academic divisions, support departments, and external organizations to develop services and solutions to meet the academic mandate of the college. Subject specialist Faculty Liaison Librarians are assigned to academic programs and seek to support curriculum development and delivery by building collaborative relationships with the teaching faculty. Faculty Liaison Librarians have an indepth understanding of the information needs of their assigned academic program areas and play an integral role in supporting research and incorporating information skills and resources into the curriculum. 6.3.5 LLC Service Standards LLC staff collaborates and partners with others, both on campus and across institutional boundaries: Performance Indicator Measures Librarians liaise with faculty to build study collections, develop services and solutions to support learning and research Textbook and supplementary reading lists are obtained prior to start of semester Assignments for the majority of courses are obtained at the beginning of the semester or in advance to allow preparation for instruction Librarians are regularly consulted at appropriate stages in the development and evaluation of Programs, Accreditation and PEQAB Increase in faculty/librarian consultation Benefit to Students Resources are relevant and available to support learning and research Quality of programs enhanced by ensuring the adequacy of collections Student services provided by the library are customized to address specific learning needs Library facilities and collections are tailored to student needs Students learn how to use professional literature to support their coursework Students receive help at point of need George Brown College – Bachelor of Commerce (Culinary Management) 160 Performance Indicator Measures Benefit to Students Increase in opportunities for Librarians to attend faculty meetings, their inclusion on faculty distribution lists, and/or embedded in faculty office areas LLC staff provide library instruction in program specific resources and methods for literature searching: Performance Indicator Embed information literacy learning outcomes into curricula, courses, and assignments Measures Benefits to Students Instruction is embedded in the Learning Management System Students have an understanding of the resources available to complete assigned work Instruction is relevant to learning outcomes Statistics of classes held Resources are aligned to learning outcomes Lessons plans customized for each class The LLC acquires collections and technologies that are aligned with areas of research and curricular foci or to increase institutional capability: Performance Indicator Scope of the collection meets curriculum and learning needs Measures Benefit to Students Usage statistics of collections A well- defined collection policy ensures that content is acquired has the right focus, depth and currency required for the programs Feedback about resources LLC collections are found adequate through program review, and accreditation processes The LLC invites input from faculty and students to identify relevant materials Log maintained of student driven requests for resources Resources identified through liaison activity Collections have high relevance to the program areas and the expertise of faculty ensure the richness of content Resources are available in time for course commencement George Brown College – Bachelor of Commerce (Culinary Management) 161 Performance Indicator Measures Benefit to Students The LLC has an efficient system to procure materials for the collection Selection process meets prescribed timelines Expenditure is regularly tracked Acquisitions reports are accurate An efficient ordering process ensures the timely delivery of materials to support courses The LLC embeds resources on the website and other information portals New resources are tested and integrated into the website within a month of the purchase Students have the opportunity to remotely access a wide range of electronic resources 6.3.6 Collaboration with Faculty Liaison Librarian The LLC already has a Faculty Liaison Librarian embedded within the CHCA who collaborates with faculty and staff to ensure that library collections and services have continued relevance, support research and instruction, and are aligned with teaching and learning outcomes. The Faculty Liaison Librarian also provides customized research consultation and specialized classroom instruction to faculty, staff and students at the CHCA. The partnership between the CHCA faculty and the designated Faculty Liaison Librarian is essential to the implementation and ongoing success of the proposed program area. Ongoing collaboration ensures library collections and services are accessible, inclusive and responsive to learning needs. At the curriculum level, librarians have access to comprehensive, current, and high-quality resources to support innovative and emerging trends within the disciplines. The Liaison Librarian thus consults with faculty to ensure a wide variety of resources are integrated into the curriculum. These include primary sources, such as textbooks and course packs, and a wide spectrum of secondary sources such as books, e-books, databases, journals, reports, theses, media, and software. Course outcomes are to be aligned with library resources and promote lifelong learning, research, and discovery. Library instruction is also embedded within the curriculum of any new program to provide students with the skills they need to support their learning and research. All courses should promote information literacy and the LLC encourages faculty to integrate introductory library instruction into course outlines. In addition, LLC staff offer advanced library instruction for courses with assignments and capstone projects that require students to conduct advanced and comprehensive academic research. George Brown College – Bachelor of Commerce (Culinary Management) 162 The refinement of information literacy skills is essential to faculty professional development and maintaining status as “dual professionals.” Collaboration with librarians ensures faculty members are fluent in information discovery, search, and retrieval skills across the library’s expansive suite of databases and electronic information repositories. Consultation with library staff also ensures faculty members have currency and knowledge of Canadian copyright law and the College’s copyright policy. 6.3.7 Assessment of Current Resources – Field of Study Under college policy, consultation with the LLC is essential to the review of new program proposals. The designated Librarian for CHCA conducted an LLC Program Proposal Review and Collection Assessment to determine whether the proposed Bachelor of Commerce (Culinary Management) program will be adequately resourced and whether the appropriate materials are available for college faculty and students. The George Brown LLC collection was also assessed in order to determine the adequacy of resources supporting faculty teaching and student research for the proposed program. This assessment included books (both print and electronic), journal subscriptions (both print and electronic) and databases. Library catalogues and journal databases were searched using the following Library of Congress subject terms: Library of Congress Subject Terms Accounting Amuse Bouche Baking Business Communications Business Law Business Research – Reports, Statistics Career Planning and Development Catering Culinary Entrepreneurship Culinary Leadership Culinary – Small Business Management Culinary – Starting your own business Desserts Finance in Canada Financial Management Food Habits/Culture (different countries) Food History (different countries) Food Service Management Garde Manger Cold Kitchen Hospitality Entrepreneurship Hospitality Leadership Hors d, Oeuvres Human Resources International Cook Books International Business International Marketing International Trade Management -- Decision Making Marketing Mathematics – Business Menu Management Operations Management Organizational Behavior Pastry Performance Management Project Management Strategic Management Strategic Planning George Brown College – Bachelor of Commerce (Culinary Management) 163 Supply Chain Management Wine Service Library of Congress Subject Terms Wine History Books and e-books: An assessment of the print book collection was conducted with a view to ensuring that the St. James campus LLC would provide an onsite core collection for immediate and convenient consultation and use. A qualitative assessment of the collection was prepared by checking a list of titles, currently available or on-order, against publisher catalogues, library selection databases, and relevant college library collections with equivalent programs. A quantitative assessment of the collection identified related subject areas with relevant titles and with current titles (defined by items published within the last five years (2009-2014). The following table provides a summary of the number of titles held under relevant and related subject headings: Subject Headings / Keywords (Bolded subject areas require investment to expand holdings) Accounting Amuse Bouche Baking Business Law Business Research -- Statistics Career Planning and Development Catering Desserts Finance in Canada Food Habits/ Cultures (different countries) Food History (different countries) Food Service Management Garde Manger Cold Kitchen Hors d’Oeuvres Hospitality Entrepreneurship Hospitality Leadership Hospitality – Small Business Management Hospitality – Starting your own business Current Titles available in Print (2009-2014) 26 0 26 4 3 4 10 17 11 74 Current Titles available Online (2009-2014) 153 1 1 76 61 96 8 4 105 71 Total titles (includes all Publication Dates) 1,283 3 157 622 520 559 98 188 297 424 29 11 2 0 4 3 0 20 2 0 0 4 7 4 194 67 15 41 20 40 30 0 0 9 George Brown College – Bachelor of Commerce (Culinary Management) 164 Subject Headings / Keywords (Bolded subject areas require investment to expand holdings) Human Resources International Business International Cook Books International Marketing International Trade Management Accounting Management -- Decision Making Marketing Mathematics -- Business Menu Management Negotiation Skills – Business Nutrition Operations Management – Business Organizational Behaviour Pastry Performance Management Project Management Sales Management Small Business Management Strategic Management Supply Chain Management Wine History Wine Service Current Titles available in Print (2009-2014) 35 20 204 3 18 10 10 102 8 6 2 10 3 Current Titles available Online (2009-2014) 175 317 76 71 421 12 223 163 49 3 21 48 50 Total titles (includes all Publication Dates) 2,352 1,293 1,000+ 469 3,203 103 3,243 2,155 225 134 323 319 231 4 0 2 3 4 6 12 7 6 4 8 1 87 111 42 63 100 220 16 1 50 86 313 524 290 133 1,303 750 84 21 The assessment indicated that a significant investment is required to expand the current collection in order to support the new program. Additional books and e-books are required in the areas of culinary history, food culture, food history, food theory, international cooking and cuisine, global food politics, and food research methodologies. The George Brown College Library has recently undertaken a pilot program for Patron Driven Acquisition (PDA) for the subject area of business, with an emphasis on financial services. PDA allows libraries to offer a broader selection of e-books, making all titles in a collection visible to the patron, but only purchasing specific titles as they are used by library patrons. This process is seamless to the patron but allows for an “as needed” model for the use of e-books in the collection. George Brown College – Bachelor of Commerce (Culinary Management) 165 Textbooks: The availability of course textbooks in the library collection is essential to student satisfaction. Current textbooks relevant to the program area that are currently available in the Reference and Reserve collections of the St. James campus LLC include titles such as: Text Title / Author Accounting for the Hospitality Industry / Moncarz, E.S., Portocarrero, N.J., Davoodi, R. Accounting Principles (Parts1-3, Study Guide, Payroll Supplement) / Jerry J. Weygandt ... [et al.]. The Bar and Beverage Book / Katsigris, Costas Business / Griffin, Ricky W. Business Communication: Building Critical Skills / Locker, K., & Kaczmarek, S., & Braun, K. Business research methods / Cooper, D.R. & Schindler, P.S. Canadian entrepreneurship and small business management / D. Wesley Balderson, James D. Clark. The Canadian writer's world: essays / Lynne Gaetz, Suneeti Phadke, Rhonda Sandberg. Consumer behaviour: Buying, having, and being / Solomon, Michael R. Contemporary business mathematics with Canadian applications / S.A. Hummelbrunner Essentials of business communication / Mary Ellen Guffey, Richard Almonte. Exploring Wine / Kolpan, S., B.H. Smith, M.A. Weiss Exporting to Canada: documentation and procedures : our best export market / Gordon, J The fast forward MBA in project management / Eric Verzuh. Food and Beverage Cost Control / Dopson, Lea R. Foodservice Management / Payne-Palacio, J. and Theis, R. Foodservice organizations: A Managerial and Systems Approach / Mary B. Gregoire Global business environment / FITT Human Resources Management in Canada / Dessler, Cole Knowledge sharing and quality assurance in hospitality and tourism / Noel Scott, Eric Laws, editors Legal fundamentals for Canadian business / Richard A. Yates. Management of human resources / Gary Dessler, Carolin Rekar Munro, Nina D. Cole. Library Call Number HF5686.H75 M55 2012 Sample Course Codes ACCT1201 HF5635 .A1722 2010 TX950.7 .K37 2012 HD31 .B87 2011 HF5718.L63 2010 ACCT 1036 HOST2112 BUS 1038 COMM1201 HD30.4 .E47 2014 HOST1203 HD62.7 .B338 2011 BUS 1041 PE1408 .G24 2012 HF5415.32 .S64 2011 COMM 1003/1007 HOST3102 HF5691 .H84 2012 GBC MATH 1021 HF5718.3 .G84 2013 COMM 1034 TP548 .K578 2010 KF1989.C2 G67 2010 HOST3112 BUS 3010 HD69 .P75 V475 2011 + also available as eBook TX911.3 .C65 D67 2011 TX911.3 .M27 P39 2012 BUS 1040 TX911.3 .M27 G744 2010 HOSF2037 HF1379 .G56 2013 HF5549 .D437885 2011 MGMT 1018 HRM1201 TX911.3.Q34 K66 2006 (2007 is required) KE919 .Y38 2013 HOSF2037 HF5549 .M3132 2011 HRM 1008 George Brown College – Bachelor of Commerce (Culinary Management) HOST3101 HOST1202 BUS 1044 166 Text Title / Author Managerial accounting / Braun ... [et al.]. Marketing / Crane; Kerin; Hartley; Rudelius Microsoft Office Excel 2010: complete / Shelly, Gary B. New perspectives on Microsoft Project 2010: introductory / Bunin, Rachel Biheller. Nutrition: Concepts and Controversies / Frances Sienkiewicz Sizer, Ellie Whitney, Leonard A. Piché Pricing and Revenue Optimization / Phillips, Robert L. Principles of food, beverage, and labour cost controls / Paul R. Dittmer ... [et al.]. Principles of marketing / Philip Kotler Professional Cooking for Canadian Chefs / Wayne Gisslen Wines and spirits: looking behind the label / produced and published by Wine & Spirit Education Trust Library Call Number HF5657.4 .M35 2012 HF5415 .M293 2011 HF5548.4 .M523 S5184 2011 Sample Course Codes ACCT 2031 MARK1201 COMP 1010 HD69 .P75 B863 2012 COMP 1115 QP141 .S5365 2012 HOSF1156 HOSF2043 HOST3113 CMDI1005 HF5416.5 .P457 2005 TX911.3 .C65 .P75 2010 HF5415 K636 2011 TX820 .G5418 2011 TP548 .W5635 2005 MARK 2049 HOSF1029 HOSF1159 HOSF1191 HOSF2041 GHUM1063 Once a new program is approved, relevant textbook titles are confirmed collaboratively by faculty and the Liaison Librarian. The CHCA then provides a list of textbooks each semester once course outlines are finalized. Teaching faculty members are encouraged to donate copies of their current textbooks for the Library’s Reserve collection, contributing to increased access and use of the materials by students. E-Book Collections: In addition to individual e-book titles, the LLC provides access to e-book collections/databases which contain resources of particular interest to students in this proposed program, including: Canadian Directory to Foundations & Corporations (now Grant Connect) EBSCO Academic eBook Collection (90,000+ titles) (Subjects) • Business Communications • Business Planning • Customer Relations • Entrepreneurship • Economics • International Business • Leadership • Management • Marketing George Brown College – Bachelor of Commerce (Culinary Management) 167 • • • • Organizational Effectiveness Project Management Risk Management Strategic Planning Knotia Canada Financial Services Collection: • CICA Standards and Guidance Collection (CICAHB) • Financial Reporting in Canada under IFRS 2013 (FRICIFRS) • International Financial Reporting Standards (2012) • Tax Suite Premium (CICA: EARL, FITAC, PERL) • Ernst & Young Tax Resources Oxford Reference Collection, by Subject: • Dictionary of Accounting • Dictionary of Business and Management • Dictionary of Economics • Dictionary of Statistics • Encyclopedia of Business and Finance • Encyclopedia of Management • Handbook of International Financial Terms Periodical Subscriptions: Current periodical subscriptions are available in the following subject areas: Subjects Accounting Commerce – General Computer Applications Culinary Arts Food Studies Finance – General International Economic Relations Hospitality Management Marketing and Purchasing Personnel Management Retail Small Business Number of Periodical Titles 187 570 64 1,139 189 77 95 881 803 631 124 545 38 George Brown College – Bachelor of Commerce (Culinary Management) 168 Key peer-reviewed journal titles are listed in the table below. Please note that this is not a complete list but rather a sampling of titles available in print and in electronic format across a wide range of databases: Periodical Collection: Key Peer-Reviewed Titles Accounting and Business Research Accounting & Finance Accounting Review Appetite Comprehensive Reviews of Food Science and European Food Research and Technology Food Safety Food and Nutrition Sciences Food and Nutrition Research Food Control Food Chemistry Food, Culture, and Society Food Quality and Preference Food Research International Food Reviews International Gastronomica International Food Ingredients International Journal of Finance & Economics International Journal of Gastronomy and Food Science Innovative Food Science & Emerging International Journal of Food Science & Technologies Technology International Journal of Contemporary Human Resource Management Hospitality Management Journal of Food Safety Journal of Foodservice Journal of Food Science Journal of Hospitality Financial Management Journal of Hospitality Marketing & Journal of Human Nutrition & Dietetics Management Journal of Food Protection Journal of Management Studies Journal of Marketing Management Journal of Culinary Science & Technology Journal of Sensory Studies Journal of Small Business Management Journal of World Business Meat Science Project Management Journal Small Business Economics Trends in Food Science & Technology Journal of Service Management Journal of Wine Research The Journal of Nutrition Nutrition Reviews Service Industries Journal Supply Chain Management Services Marketing While periodicals are determined to be quite adequate in the field of business, additional journal subscriptions in the areas of food culture, food history, food theory, food science, nutrition, and politics of food are required. New EBSCO electronic subscriptions are required from publishers Wiley, Elsevier, Emerald, Bloomsbury, Taylor & Francis, and Springer. Databases: Articles, e-Books & Reports: The LLC currently subscribes to the following databases that are directly relevant to this program: George Brown College – Bachelor of Commerce (Culinary Management) 169 Databases Academic Search Premier (EBSCO) AcademicOneFile (Gale) Business Economics & Theory Collection Business Source Complete (EBSCO) Canadian NewsStand (Proquest) CBCA Complete CBCA Current Events Canadian Advertising Rates and Data (CARD) CANSIM: Statistics Canada CARDonline CBCA Business (Proquest) Culinary Arts Collection (Gale) CICA Standards and Guidance Collection Expanded Academic (Gale) (CICAHB) CyberCinema Ebsco Academic eBook Collection Ebsco eBook Collection (formerly NetLibrary) Emerald Tourism and Hospitality Collection General Business File (Gale) General Reference Centre Gold (Gale) Hospitality and Tourism Complete (EBSCO) Hospitality, Tourism and Leisure Collection (Gale) LexisNexis (incl. Quick Law) Passport GMID (Euromonitor) PMB: Print Measurement Bureau Small Business Collection (Gale) Scott’s Directory Small Business Reference Center (EBSCO) Tax Suite Premium Travel42 (formerly Weissmann Online) Searches conducted in these databases retrieved a large volume of relevant materials, with strong holdings in Canadian content. A search of databases held by other colleges confirmed that our database collections are generally equivalent to or go beyond those of other colleges supporting similar programs. New database purchases are not required. Overall Assessment: The qualitative and quantitative assessments conducted by the LLC and CHCA identified adequate holdings in areas for the study of business and culinary management. New start-up and ongoing costs are required to expand the collection in subject areas under culinary arts. Continued efforts need to be made to maintain and enhance the core reserve collection, specifically targeting primary and secondary resources based on the lists provided to the Liaison Librarian by the CHCA. Additional book and e-books are required based on faculty requests in the areas of culinary history, food culture, food history, food theory, international cooking and cuisine, global food politics, and food research methodologies. Periodicals do not meet the research needs of the proposed program. Additional journal subscriptions are required. Additional electronic subscriptions are required based on faculty requests in the areas of food culture, food history, food theory, food science, nutrition, and George Brown College – Bachelor of Commerce (Culinary Management) 170 politics of food. New EBSCO electronic subscriptions are required from publishers Wiley, Elsevier, Emerald, Bloomsbury, Taylor & Francis, and Springer. Most importantly, the proposed Bachelor of Commerce (Culinary Management) program will benefit from the continued support of an embedded Liaison Librarian assigned to the CHCA. The CHCA and Liaison Librarian foster an environment of comprehensive collaboration. An embedded model allows faculty and the library to create and support program content with the best resources available in terms of currency, quality, depth, diversity, and accessibility. It also ensures the library’s collection and approach to information literacy instruction are aligned with course content, assignments, and learning outcomes. Integrated collaboration also benefits faculty professional development in the adoption of new information literacy and technology skills, and the discovery of resources that point to innovation and emerging trends within the field. Through regular and meaningful collaboration, librarians and faculty can help support and enrich students’ experiences and success in the Bachelor of Commerce (Culinary Management) program. 6.3.8 Learning Resources Upgrading and Renewal – Field of Study The analysis conducted in collaboration with the LLC and CHCA identified additional resources required to support the proposed degree program which includes initial and ongoing costs to the program area: Resources Required for Program Launch Books and eBooks: • 105 print books are required for purchase • 21 e-books are required for acquisition, most are available through open-access • 32 textbooks used in courses • Materials are required in the areas of culinary history, food culture, food history, food theory, international cooking and cuisine, global food politics, and food research methodologies Budget $7,499.26 Reserve Fund (for Books and e-Books): • A reserve fund is advised for additional start-up book & e-book purchases that may not have been identified during the original assessment $1,000.00 Online Subscriptions (electronic journal access): • 21 new electronic journal subscriptions are required for acquisition • 10 electronic journals titles are available through open-access • 47 additional titles requested by faculty are currently in the library holdings • Materials in the following academic areas are required in the collection to support the new program: culinary history, food culture, food history, food theory, international cooking and cuisine, global food politics, and food research methodologies $12,060.59 Reserve Fund (for Online Subscriptions – Electronic Journal Access): George Brown College – Bachelor of Commerce (Culinary Management) $5,000.00 171 • Resources Required for Program Launch A reserve fund for additional start-up journal requests made by faculty and the Liaison Librarian Total Budget for Launch Year (2016/17) Books and E-books Budget $25,559.85 Resources Required Annually (Post-Launch Year) Budget $2,000 Online Subscriptions (electronic journal access) $12,060.59 Total Annual Budget for Educational Resources $14,060.59 With respect to computer equipment, the College renews its LLC computers every year using a four-year renewal process. One-third of the lab computers are usually renewed every year and all printers/copiers are renewed every three years. 6.4 Classroom Space and Seating Capacity 6.4.1 Classroom Configuration The classrooms that will be available to the degree program are equipped as “Smart classrooms” containing the following standard equipment: • Faculty PC: Dell 990 SFF with 22inch AIO Screen (based on college standard quotes) • Projector: NEC PA600X or NEC P350W (model is based on room brightness and size) • Wall mounting kit with Project security cable Projector Screen: Draper Targa 109" Diagonal 16:10 Electric Screen with LVC is the standard. Larger screen (123" or 137") depending on the size of the classroom to be decided by ITS • Microphone: Crestron FreeSpeechT Single-Channel Wireless Mic System Package; MP-FS100_PAK • Loud Speakers: Excite, 6.5" 2-Way In-Ceiling Speakers, White Textured, Pair, EXCITE_IC6-W-T OR JBL Ceiling or Wall Mounted Loudspeaker • Crestron Wall mount touch panel George Brown College – Bachelor of Commerce (Culinary Management) 172 6.4.2 Classroom Seating Capacity The College’s Master Space Planning Committee and the CHCA have analyzed the lab and lecture hall spaces required to accommodate, not only the projected enrolment for the degree program, but also that of the CHCA’s other programs. Given current lab and lecture hall capacity at the College and, should the CHCA fail to acquire new space to dedicate to the degree program, the CHCA is prepared to reduce the enrolment of the two-year Culinary Management diploma. The capacity analysis demonstrates that the lab and lecture hall space gained by reducing the two-year Culinary Management program by up to four sections will accommodate the numbers of students that the degree’s enrolment plan projects. 6.4.3 Upgrading of Classrooms The College upgrades and enhances facilities on an ongoing basis taking into consideration enrolment plans, faculty support needs, and the growing use of web-based technologies for learning and teaching. 6.5 Equipment, Workstations and Laboratory Space As mentioned in Section 6.4.2, above, the College’s Master Space Planning Committee is examining and analyzing facilities requirements for all of the CHCA culinary programs and expansion plans will be approved as necessary to accommodate the projected enrolment targets. 6.5.1 Upgrading of Laboratories and Equipment – Chef School Culinary Labs The upgrading and renewal of equipment under warranty is determined by the terms and recommendations of the warranty, and George Brown College follows the manufacturer’s maintenance schedule. The College’s Facilities Management department also follows an inspection and repair/upgrading schedule with respect to equipment considered “attached to the college.” If equipment requires repairs outside of such a schedule, for example while classes are in session, it is repaired as quickly as possible so as not to interfere with classes, as there is a budget and protocol for such occurrences. Labs are cleaned every evening by the College’s contract cleaning company who also comes in during intercessions to conduct large-scale cleaning of all labs including soaking and sanitizing all equipment, checking the pilots, stoves and fridges, etc., and either making repairs or arranging for repairs with the appropriate department or external contractor. George Brown College – Bachelor of Commerce (Culinary Management) 173 6.5.2 Upgrading of Laboratories and Equipment – Computer Labs All lab computers for students are typically renewed every four years or as required. Teaching technologies and open-access student labs are funded with the college’s Student Technology Enhancement Fund (STEC) of approximately $1.1million yearly. Servers, network infrastructure, and teaching lab computer equipment are renewed using the Capital Equipment Renewal Fund (CERF) and other new initiative capital funding as required. The College has a five-to six-year plan for all of the labs. The server infrastructure is kept until unusable or the vendor will not allow maintenance contracts. This process usually results in upgrades every six to seven years. All equipment is inventoried in a database and reports are produced to determine renewal items based on available renewal funds per year. 6.5.3 College Renewal and Expansion George Brown continues to expand to accommodate growing student demand. Recent changes have added more than 500,000 square feet to campuses in 2012-13 and approximately 5,000 spaces will be created for students over the next two years. The St. James campus has grown, adding 100,000 square feet of space at 341 King Street East for the expansion of the English as a Second Language program. Student intakes for this program have increased by 250 for a total of more than 1,000 students. Also located at 341 King Street East are the School of Design’s Game Design, Game Development and Advanced Digital Design programs. These programs have recently increased from 250 to 400 students. The new space allows for the creation of a specialized digital sandbox with motion capture and 3D scanners as well as an incubator for emerging game industry companies. The School of Makeup and Esthetics has a permanent new home at 193 King Street East. The new facility will allow for increased enrolment as well as the opportunity to create new courses in special effects makeup and spa management. Renewal of the Casa Loma campus is allowing the Centre for Construction and Engineering Technologies (CCET) to expand curriculum, strengthening the College’s ability to educate and conduct research on green building practices. Renovations will accommodate 1,400 more CCET students, increasing available enrolment from 2,500 to 3,900 by 2013-14. The Casa Loma campus will soon be home to a green homes incubator where students, faculty and industry leaders can focus on sustainable and environmental construction. New facilities such as a green learning roof, materials testing labs and wind turbines will allow students the hands-on learning experiences they expect from George Brown College. The Waterfront campus is the new home of the College’s Centre for Health Sciences, bringing together dental health, nursing, health and wellness, and health services management together in one facility for the first time. George Brown College – Bachelor of Commerce (Culinary Management) 174 The College’s first student residence is scheduled to open in 2016. A new 175,000 square foot, co-ed student residence is being built at the northeast corner of Front Street East and Cherry Street, close to Toronto’s downtown core. After its initial use as an athletes’ residence during the 2015 Pan Am and Para Pan Am Games, one of the residences will be converted to a 500bed student facility, linked to a new YMCA location complete with a gym, fitness facilities and swimming pool. 6.6 Support Services George Brown College offers resources to help students with every aspect of college life. Learning, studying and gaining work-ready skills in a supported environment are critical to students’ success and enjoyment of the college. 6.6.1 Academic Supports Support Area Academic Supports Library Learning The Library Learning Commons areas not only provide access to Commons educational resources, they also provide services to help students with studies and research. Instructional librarians teach information literacy and search methodologies and LLC faculty members are “embedded” in program areas as liaison librarians so as to provide program specific support. Other support areas include off-campus access to resources, wireless printing, short-term loans of AV equipment, captioned media and e-text, etc. Full details can be accessed at: Library Services Bookstores The Campus Stores provide in-person purchases and online ordering. Full details can be accessed at: Campus Bookstores Computer Store The George Brown Computer Store offers a number of products and services for students, faculty and staff. Full details can be accessed at: Computer Store George Brown College – Bachelor of Commerce (Culinary Management) 175 Support Area Assessment Centre Academic Supports Working closely with departments within the College and outside stakeholders, the Assessment Centre provides accurate, fair and standardized evaluations of the academic skill level of applicants and students, recognizing the individual needs of students with disabilities and providing them with accommodations during tests and examinations. Full details can be accessed at: Assessment Centre Tutoring and Learning Centre (TLC) The Tutoring and Learning Centre (TLC) is an academic service supporting students in developing their English and math skills. The TLC services are available, free-of-charge, to all George Brown College students. The TLC offers: • One-on-one tutoring sessions − support with writing and reading assignments − practice of speaking and listening skills − support in math and statistics − review and practice material learned in class − prepare for tests and exams − APA and MLA support • Workshops • Study sessions • Conversation circles • Print and online resources The TLC services are provided by TLC Advisors (staff), TLC Coordinators (co-op students), and trained TLC Peer Tutors (George Brown students). More information is available at www.georgebrown.ca/tlc . Peer Tutoring Students in the proposed Bachelor of Commerce (Culinary Management) program will be able to take advantage of George Brown’s Peer Tutoring Program for free and accessible tutoring in accounting. Full details can be accessed at: Peer Tutoring George Brown College – Bachelor of Commerce (Culinary Management) 176 Support Area Peer Assisted Learning (PAL) Academic Supports PAL Centres are located on the St. James and Casa Loma campuses. They are friendly places for students to meet with peers to share strategies, campus resources ideas. Full details can be accessed at: Peer Assisted Learning (PAL) Centres 6.6.2 Personal Supports Support Area Counselling Personal Supports Full-time students have access to free and confidential counselling. Students can book an appointment to see a counsellor to discuss a number of personal topics which have included stress management, communication skills, adjustment to college life, academic concerns, health and wellness, sexuality, domestic violence, as well as many other issues. George Brown also offers a regular series of counselling workshops to assist students with learning strategies, time management, stress management and organization. The workshops are open to all George Brown students. Full details can be accessed at: Counselling Diversity, Equality, Human Rights Staff of the Diversity, Equity & Human Rights Services encourage all George Brown community members (including Alumni) to visit its offices on Casa Loma and St. James campuses. Staff are available to answer questions related to diversity, equity and human rights at the College and to assist in matters related to ensuring a welcoming and respectful learning and work environment for all George Brown College students and staff. Full details can be accessed at: Diversity, Equality, Human Rights George Brown College – Bachelor of Commerce (Culinary Management) 177 Support Area Aboriginal Services Personal Supports George Brown expresses its commitment to Aboriginal students in a variety of ways. There are over 300 Aboriginal students in the college during each academic year. Services offered include a Native Student Counsellor who works and counsels aboriginal students, a bursary program, an Aboriginal Book Collection and Aboriginal Studies courses. The College has also established The Sahkitcheway Student Centre which is a dedicated place for Aboriginal students to meet, study, access job postings, etc. Full details can be accessed at: Aboriginal Services Safewalk The Safe Walk Program is a joint initiative between the Student Association and George Brown College. Safe Walkers work in co-ed pairs to escort George Brown College students, staff and guests to local parking lots or TTC stops. All Safe Walkers are students who have been trained in emergency first aid and American Sign Language. Full details can be accessed at: Safewalk Housing Services The Housing office is a free service for all George Brown College students. It offers support in helping students to find off-campus housing with knowledgeable staff assisting in housing searches. It currently has a partnership with Ontario Student Housing so that students have access to increased listings. Full details can be accessed at: Housing Services Childcare Services As part of George Brown’s early education career training, George Brown operates eight innovative child care centres in a variety of facilities across Toronto. Staffed by fully trained early childhood educators, the child care centres play an important role as lab schools, helping students develop their skills, and as crucial sources of high quality daycare. Full details can be accessed at: Childcare Services Locker Rentals Students are able to rent a locker for $20 for two consecutive semesters. The proceeds from locker rentals are used to administer the program. The program provides student employment on both campuses, and covers locker renewals, upgrades and maintenance. Full details can be accessed at: Locker Rentals George Brown College – Bachelor of Commerce (Culinary Management) 178 Support Area TTC Discounts Personal Supports To be eligible for a postsecondary school pass, the student must be a fulltime degree/diploma student. All others fall under VIP pass arrangement. Students also have access to a number of fee-based services through George Brown’s Wellness, Applied Research and Visionary Education (WAVE) initiative. WAVE is a group of faculty-supervised health and wellness clinics where students provide services to the public such as dental care, hearing tests, fitness assessments and health promotion programs. One of the many goals of WAVE is to support inter-professional learning among students in health sciences programs. This is a unique feature of health sciences education at the college, where students are given the opportunity to work with their peers and the public to enhance their skills. Inter-professional learning helps students work in teams, expand their knowledge base and challenge them to problem solve in a way that replicates real working conditions, preparing them for successful careers in health care. Through WAVE, students have access to services such as: WAVE Fee-Based Services Active Living Description Students conduct health assessments for blood pressure, nutrition and fitness to support healthier and more active lifestyles. Dental Clinic Students perform public services such as dental cleanings, restorations and dentures. Fitness Studios Students work with clients in well-equipped multi-purpose spaces to provide personal training and group exercise to encourage an active lifestyle in the community. Hearing Clinics Students assess hearing needs, make recommendations and fit hearing instruments. Hearing classrooms are adjacent to the clinical space allowing for effective staff supervision. Health Promotion Student groups develop community health promotion programs and presentations on topics such as smoking cessation and diabetes management. George Brown College – Bachelor of Commerce (Culinary Management) 179 6.6.3 Technical Supports Technology is an integral part of learning, studying, socializing and participating in campus life. George Brown College technical support services keep students connected and help students access needed resources. Support Area Technical Supports Student ID Card Student photo ID cards facilitate access to many of the college’s services and facilities. Full details can be accessed at: Student Photo ID Card Student E-mail Every full-time George Brown student receives a college e-mail account, available anywhere using a web browser. Each full-time student account offers 100MB storage capacity and provides access to Microsoft Exchange calendar functions. The calendar allows coordination with instructors and key college contacts regarding office hours, advising sessions, consultations and other important dates. It also allows the student to easily send group emails to other students by program or course. Full details can be accessed at: Student Email Wireless Access Students may use their laptops to Wirelessly connect to the Internet from many locations within the College. Wireless access is currently available in all public areas of the College. Full details can be accessed at: Wireless Access 6.6.4 Career Services George Brown College is committed to getting students the jobs they want and the College provides several services for both its students and faculty to assist in this process. Support Area Career Advisement Career Services Supports Students can book an individual consultation with a George Brown College Career Advisor. Career Advisors provide assistance in a number of areas including interview skill practice and résumés writing. Full details can be accessed at: Career Advisor George Brown College – Bachelor of Commerce (Culinary Management) 180 Support Area Career Services Supports Meet Employers The Career Services Centre offers numerous opportunities to meet and connect with employers, such as career fairs, networking events and information sessions. This helps students build their network and learn more about industry and workplace trends. Career Resources The Career Centre provides current and relevant resources on building a career. Students can go into an on-campus Centre to access online information, books, magazines and other useful print material. Free career workshops are facilitated by Career Advisors during the fall and winter semesters. Online Job Site The College hosts an online GBCareers job site provided exclusively for George Brown College students and alumni. Career Start Course If students don’t have time to visit the Career Centre, they can access a free online course to help develop knowledge and skills for successful career planning. George Brown College – Bachelor of Commerce (Culinary Management) 181 6.7 Faculty 6.7.1 Four-Year Projection of Cumulative Enrolment The four-year projected cumulative enrolment assumes that some students will enter the bridge pathway starting in the Summer prior to the Fall launch of Year 1 of the program: Academic Year Year Bridge Semester 1 Semester 2 Semester 3 Semester 4 Semester 5 Semester 6 Semester 7 Semester 8 Term Total Academic Year Total 2015/16 2016 Summer 48 2016 Fall 48 2016/17 2017 2017 Winter Summer 48 38 48 86 2017 Fall 43 42 38 36 79 48 48 35 48 163 2017/18 2018 2018 Winter Summer 48 43 78 36 213 48 42 41 34 154 2018 Fall 35 48 203 2018/19 2019 2019 Winter Summer 48 43 41 75 34 193 48 365 444 To plan for the Bachelor of Commerce (Culinary Management), retention assumptions have been made. First, we assume a 78% retention rate for direct entry students; this is in-line with the current retention rates of the Bachelor of Business Administration (Hospitality) degree offered at George Brown. Second, we assume a 70% retention rate for those students who are entering the proposed Bachelor of Commerce (Culinary Management) program through the bridging process; these students enter the fifth semester of the degree after completing a bridge semester. The retention rates by semester are outlined in detail below. Year 1 Bridge Summer 1 0% 100% Sem 1 100% 0% Sem 2 90% 0% Sem 3 88% 0% Sem 4 86% 0% Sem 5 84% 80% Sem 6 82% 76% Sem 7 80% 72% Sem 8 78% 70% 6.7.2 Faculty Plan The CHCA currently has four full-time faculty members with the academic credentials and professional experience required to teach in the degree program. Two possess Ph.D.s and two have master’s degrees. These professors are now teaching at the Chef School and are responsible for classroom and laboratory instruction, presentations at professional and academic conferences and meetings, industry and academic publications, and special George Brown College – Bachelor of Commerce (Culinary Management) 182 events. These full-time faculty members will be the core strength in the degree program. There are also three qualified instructors with master’s credentials who teach or have taught on partial-load basis at George Brown and who have indicated interest in teaching in the degree program. Curriculum vitae for all seven faculty members are provided in Section 6.11, below. In addition to the faculty members already identified for this program, the Chef School intends to increase its program complement with a total of five new full-time faculty hires with the following specializations: Faculty Plan Hire #1 Timing of Hire or Achieving Credential Qualifications To be hired once program is approved Hire #2 Credential Ph.D. Accounting, Finance, or Business; CPA or CMA or CFA or CGA Ph.D. Nutrition Hire #3 M.A. and Red Seal (Cook) To be hired/qualified before second year of delivery. This resource might be a current Chef School faculty member who will have completed a master’s degree Hire #4 M.A. and Red Seal (Cook) To be hired/qualified before second year of delivery. This resource may be a current Chef School faculty member who will have completed a master’s degree Hire #5 Ph.D. Business or D.B.A. To be hired before the third year of delivery To be hired in 2015/2016 While the percentage of courses taught by faculty members with a terminal credential will fluctuate as the program is delivered over the first four years, the new faculty hires will ensure that the established program will consistently meet the benchmark that 50% of all core courses are taught by faculty with a terminal academic credential in the field or in a closely related field/discipline: Faculty Terminal Credential Ph.D. Master Total 2016/17 No. of Courses Taught % 2017/18 No. of Courses Taught % 2018/19 No. of Courses Taught % 2019/20 No. of Courses Taught % 12 60 17 45 22 55 23 50 8 40 21 55 18 45 23 50 20 100 38 100 40 100 46 100 George Brown College – Bachelor of Commerce (Culinary Management) 183 6.8 Policies Related to Faculty Refer to Section 16 – Policies file for George Brown’s policies related to faculty. 6.9 Research and Partnerships 6.9.1 The Office of Research and Innovation (ORI) The ORI supports and advances industry and community problem solving through applied research, commercialization and scholarship. The ORI engages industry, faculty, students, and the community at large through participation in educationally and economically meaningful research projects and partnerships. The College in general, and the program administration teams in particular, encourage faculty to participate in research activities either through the ORI or on their own. Programs are eligible to apply for funding from a number of organizations, including: Canada Foundation for Innovation (CFI), Ministry of Research and Innovation, Natural Sciences and Engineering Research Council of Canada (NSERC), College and Community Innovation (CCI) funding program, and Social Sciences and Humanities Research Council of Canada (SSHRC). Also, the College’s Office of Applied and Institutional Research provides seed funding to support applied research in teaching and learning innovations. 6.9.2 Community Partnerships Office (CPO) The CPO creates partnerships that build city, community and college capacity through education. Its mandate is to facilitate the social and economic development of GTA communities through strategic collaborative initiatives and partnerships. Linked with multiple partners from every sector – corporate, service, civil society, education, labour, and government – the CPO has served almost 4,000 non-traditional students, helping them to achieve educational success and has delivered 72 projects that led to improved community health and sustainable employment. By securing partners, projects and funding, the CPO helps build stronger partnership roles for the College and pioneer experiential learning and innovation in delivery. The increased collaboration with industry and community partners promotes economic development and provides myriad employment experiences and opportunities. George Brown College – Bachelor of Commerce (Culinary Management) 184 6.9.3 Culinary Research Lab Funded in part by the Natural Science and Engineering Research Council of Canada (NSERC) and various industry partners, the culinary research lab is a research facility that specializes in consumer testing of creative recipe design, food product development and commercialization, sensory evaluation, nutrition and ingredient label creation and food quality system consultation. The culinary research lab offers small and medium-sized food oriented businesses easy access to technical resources, facilities and networking opportunities, enabling them to grow and develop their enterprises: • Industry Partners can access college expertise, technology and equipment to enhance productivity, competitiveness and innovation • Students can get real world, practical training and learning opportunities to develop innovation literacy • Faculty and staff researchers are able to participate in industry innovation and remain current on developing industry trends • George Brown College enhances its reputation, strengthens industry and community links, contributes to social and economic development and fosters excellence in teaching and learning Past research initiatives have included: • Square Snacks: recipe optimization and commercialization of a line of healthy snacks • Diabetic friendly recipes for ethnic populations • ALTERNA, a gluten-free alternative to flour • QuinWow formula optimization and commercialization • BRUNCH (Building Recipes and Understanding Nutrition for Cancer-survivor Health) 6.10 Curriculum Vitae Release The College has on file, available for inspection, signatures from all faculty and staff whose curriculum vitae (CVs) are included in this submission, attesting to the truthfulness and completeness of the information contained in their CV and agreeing to the inclusion of their CV in any documents/websites associated with the submission, review and final status of the program application. 6.11 Curriculum Vitae of Faculty Assigned to Degree Program (Removed for Web Version) 6.12 Curriculum Vitae of Faculty for Non-Core Courses This section is not applicable to the Bachelor of Commerce (Culinary Management) degree. The curriculum vitae of faculty responsible for non-core courses on file with PEQAB are current. George Brown College – Bachelor of Commerce (Culinary Management) 185 Section 7 Credential Recognition 7.1 Program Design and Credential Recognition New degree opportunities are pursued in sectors that are aligned with the College’s Strategic Mandate Agreement (SMA), the college’s existing areas of strength, and where the College already has significant partnerships and working relationships that can inform and strengthen program development and ongoing delivery. To this end, the College engages in consultations with stakeholders at every stage of program design and development. 7.2 Credential Recognition - Employers As outlined in Section 4 – Program Content, the Chef School formed a Program Development Advisory Committee (PDAC) to guide development of the proposed degree. This committee is now an established Program Advisory Committee (PAC) that meets regularly to provide industry perspectives on the culinary management field. In October 2014, the PAC unanimously supported the development of a degree program. The Chef School also consulted with a broad range of employers and industry stakeholders through reseach conducted by fsSTRATEGY Inc., an independent foodservice consulting firm (see Section 13 – Economic Need). This research, feedback from the PAC, as well as recommendations made during ongoing employer discussions, were integrated into the program structure and course content presented in this application. Letters from potential employers who recognize the credential are included in Section 7.5.1, below. These letters indicate support for the program, as reflected by the following excerpt: The program outline, maps, outcomes, and course lists you presented to us were very impressive. The range of business, managerial, culinary, and marketing skills you plan to offer students will make them highly desirable to potential employers. Additionally, unique aspects of the program, like emphasis on multi-unit kitchen management principles, will surely be useful to companies like Imago who operate numerous restaurants across the city. Cynthia Simpson, Executive Vice President Imago Restaurants, Inc. Several employer letters indicate an interest both in working with the Chef School to provide student externship opportunities and considering future graduates for employment. Andy Jorge, Vice President, Research & Development, Quality Assurance and New Product Introduction (NPI) at Tim Hortons states: George Brown College – Bachelor of Commerce (Culinary Management) 186 George Brown College’s industry connections will offer an unparalleled bank of expertise and internship opportunities for students, extending the range of industry sectors into which graduates can integrate themselves upon completion of the program. 7.3 Credential Recognition – Industry Associations The Chef School received letters from two industry associations (see Section 7.5.2, below), which affirmed recognition of the credential and the need for the proposed program. Tony Elenis, President and CEO of the Ontario Restaurant Hotel & Motel Association (ORHMA), states: I see strong need for graduates with the knowledge and skills necessary to participate in culinary management teams within a variety of foodservice environments. The program’s emphasis on culinary management, accounting, marketing, supply chain management and industry research will produce highly-desirable employment candidates. Candidates will be well positioned to apply their knowledge, skills and experience to a range of foodservice organizations. Garth Whyte, President and CEO of Restaurants Canada, wrote: Finding suitable candidates to successfully engage with Canada’s increasingly complex foodservice industry is becoming a greater challenge as time progresses. Many companies are now seeking degree-level candidates to assume upper-level culinary positions, but Canada does not offer a bachelor-level culinary degree within which chefs could hone skills specific to their industry. 7.4 Credential Recognition – Opportunities for Graduate Studies Four universities have indicated that qualified graduates from the proposed degree would be well positioned to continue academic studies through their Master’s programs. Letters (see Section 7.5.3, below) indicating recognition of the proposed degree, should it receive consent, have been received from: University Boston University Master’s Program Master of Liberal Arts (MLA) – Gastronomy Students in this program examine the role of food in historical and contemporary societies from a variety of perspectives— gaining a holistic view of the impact of food, food science, and nutrition on world civilization. George Brown College – Bachelor of Commerce (Culinary Management) 187 University University of British Columbia Master’s Program Master of Science – Integrated Studies in Land and Food Systems (ISLFS) The program offers students the opportunity to focus on key complex issues, such as the world’s ability to create a sufficient, healthy, safe, culturally relevant and economically accessible food system for everyone. It is of particular interest for graduate students wishing to work within emerging interdisciplinary fields. University of the Pacific Master of Arts – Food Studies Students in this program gain expertise in multiple food policy implementation strategies for use by producers, consumers and law makers. They develop proficiency in evaluating the social, economic, aesthetic and political impact of food choices made by individuals and groups. York University Master of Environmental Studies (MES) Students are given the opportunity to take an interdisciplinary approach to the study of natural, social, and built environments. This program is developing a strong faculty contingent that focuses on food studies and policy. George Brown College – Bachelor of Commerce (Culinary Management) 188 7.5 Credential Recognition – Letters 7.5.1 Letters of Recognition – Employers Letters of recognition from the following organizations are included in this section: 1. Compass Group Simon Roach, Executive Chef – Food Services 2. Delmanor Senior Communities Sheldon K. Gould, Chief Operating Officer 3. Good for You Food Services (subsidiary of Magna International) Robert King, General Manager 4. Imago Restaurants Inc. Cynthia Simpson, Executive Vice President 5. Loblaw Tom Filippou, Executive Chef/Director, President’s Choice 6. Mission Hill Family Estate Chris Steward, Executive Winery Chef 7. Natural Markets Food Group Chef Andre Walker, Corporate Chef and Director of Culinary Development 8. Quails’ Gate Estate Winery Roger Sleiman, Culinary Director 9. Revera Inc. Edwin Brunink, National Director of Culinary Services 10. Richmond Station Ryan Donovan, Co-owner 11. Summerhill Market Christy McMullen, Store Manager 12. Tim Hortons Inc. Andy Jorge, Vice President, Research & Development, Quality Assurance and NPI George Brown College – Bachelor of Commerce (Culinary Management) 189 George Brown College – Bachelor of Commerce (Culinary Management) 190 George Brown College – Bachelor of Commerce (Culinary Management) 191 George Brown College – Bachelor of Commerce (Culinary Management) 192 George Brown College – Bachelor of Commerce (Culinary Management) 193 George Brown College – Bachelor of Commerce (Culinary Management) 194 George Brown College – Bachelor of Commerce (Culinary Management) 195 George Brown College – Bachelor of Commerce (Culinary Management) 196 George Brown College – Bachelor of Commerce (Culinary Management) 197 George Brown College – Bachelor of Commerce (Culinary Management) 198 George Brown College – Bachelor of Commerce (Culinary Management) 199 George Brown College – Bachelor of Commerce (Culinary Management) 200 George Brown College – Bachelor of Commerce (Culinary Management) 201 7.5.2 Letters of Recognition – Industry Associations Letters of recognition from the following organizations are included in this section: 1. Ontario Restaurant Hotel & Motel Association Tony Elenis, President & CEO 2. Restaurants Canada Garth Whyte, President & CEO George Brown College – Bachelor of Commerce (Culinary Management) 202 George Brown College – Bachelor of Commerce (Culinary Management) 203 George Brown College – Bachelor of Commerce (Culinary Management) 204 7.5.3 Letters of Recognition – Universities Letters of recognition from the following universities are included in this section: 1. Boston University – Master of Liberal Arts (MLA) – Gastronomy Dr. Mary C. Beaudry, Professor of Archaeology, Anthropology & Gastronomy Interim Faculty Coordinator, Master of Liberal Arts in Gastronomy 2. University of British Columbia – Master of Science – Integrated Studies in Land and Food Systems Dr. Gwen Chapman, Professor and Associate Dean Academic 3. University of the Pacific – Master of Arts – Food Studies Dr. Ken Albala Director, Graduate Program in Food Studies Professor, Department of History 4. York University – Master of Environmental Studies (MES) Dr. Noël Sturgeon, Dean Faculty of Environmental Studies George Brown College – Bachelor of Commerce (Culinary Management) 205 George Brown College – Bachelor of Commerce (Culinary Management) 206 George Brown College – Bachelor of Commerce (Culinary Management) 207 George Brown College – Bachelor of Commerce (Culinary Management) 208 George Brown College – Bachelor of Commerce (Culinary Management) 209 Section 8 Regulation and Accreditation There are no regulatory bodies applicable to this program. George Brown College is working with the Ontario College of Trades to identify program hours and outcomes that can be applied toward Red Seal certification. George Brown College – Bachelor of Commerce (Culinary Management) 210 Section 9 Nomenclature The Bachelor of Commerce (Culinary Management) program title meets the PEQAB nomenclature standard and benchmarks, using the Bachelor of Faculty (Subject) format. The Bachelor of Commerce nomenclature conveys a degree-level instructional environment in terms of approach and preparation of the students. While Bachelor of Commerce degrees vary in specialization, there are several areas of instruction which tend to be common, such as accounting, finance, marketing, communication, human resources, and law. Courses in these areas are included in the proposed degree, thereby meeting the current standard in place for Canadian undergraduate commerce degrees in both universities and colleges. As well, using Bachelor of Commerce nomenclature is consistent with nomenclature adopted for several recently launched Ontario college degrees. Bachelor of Commerce degrees typically offer a major or specialization. The proposed descriptor of “culinary management” is the established program-title convention used in numerous Ontario postsecondary diploma programs. Although course composition varies by institution, “culinary management” program descriptors normally signify the presence of advanced culinary and pastry courses, essentials of management, as well as elements of communications, mathematics, and menu development. The Program Advisory Committee (PAC) members confirmed that the term “culinary management” is now a commonly recognized descriptor in the industry (refer to Section 4 – Program Content, PAC meeting minutes of October 20, 2014). George Brown anticipates that use of this descriptor will increase prospective employer and graduate-institution understanding of graduates’ academic and practical skills. On October 20, 2014, the Program Advisory Committee (PAC) also gave the proposed nomenclature unanimous support. In summary, George Brown proposes nomenclature that meets PEQAB’s nomenclature standard and benchmarks. The Bachelor of Commerce (Culinary Management) nomenclature will facilitate public understanding of the qualification and assist students, employers and other postsecondary institutions in recognizing the level, nature and discipline of study. George Brown College – Bachelor of Commerce (Culinary Management) 211 Section 10 Program Evaluation 10.1 Overview The Office of Academic Excellence (OAE) at George Brown College is responsible for creating, updating, administering and facilitating comprehensive, multi-dimensional, continuous academic quality improvement. Guided by Program Reviewers and Curriculum Specialists from the OAE, program review uses inclusive and collaborative processes and reaches out to multiple stakeholders including faculty, students, graduates, administrators, employers, program advisory committees, support staff and external consultants where appropriate. The Program Review framework includes collection and analysis of a range of data from the course, program, division and college levels and assists in ongoing academic self-assessment. Both the annual and comprehensive academic program review processes and reports provide academic leaders with critical information about a program’s strengths, challenges, overall quality, and need for future resources. Program review employs a comprehensive methodology that is well communicated to and understood by all stakeholders, has an identified accountability framework for implementation and assists with business planning, and integrates relevant accreditation/certification processes. Program Reviewers from the Office of Academic Excellence play a crucial role in facilitating the program review process, notably though the collection, analysis, and triangulation of a wide variety of data. Program Reviewers integrate information such as Key Performance Indicators (KPIs), generated by third party research bodies, with data from the Ontario College Application Service (OCAS), the Ministry of Training, Colleges and Universities (MTCU), as well as by George Brown College’s Offices of the Registrar, Institutional Research, and Finance. The OAE also generates information via specifically designed confidential surveys of the program’s faculty, students, and alumni. A dynamic and evolving process, program review provides the mechanism for change and plays a crucial role in the College’s commitment to making excellence in teaching and learning the distinguishing hallmark of a George Brown College education. Purpose of Program Review The purpose of program review at George Brown College is to • • • • • Identify and confirm program strengths Provide direction to faculty and administrators for continuous quality improvement Support sound decision making and planning Promote accountability for program quality Respond to the changing needs of students, business, industry and community partners George Brown College – Bachelor of Commerce (Culinary Management) 212 • • • • • • • Review (and, if necessary, revise) program outcomes for consistency with the Ontario Qualifications Framework and with relevant professional standards Promote alignment with the College's commitment to diversity and internationalization Ensure congruence with the College's Mission, Core Values and Academic Strategy Assist in preparation for external program credential and audit reviews Recognize and shine a light on exemplary programs in order to celebrate faculty and program success Provide a voice for program stakeholders Improve student, graduate and employer satisfaction and success 10.2 Types of Program Reviews 10.2.1 Comprehensive Program Review/Self-study Each program participates in a comprehensive self-study every five to seven years. A program review team is struck that meets 3 or 4 times during the program review period to help guide the internal, self-study process and to ensure all elements of the program review are completed. A Program Review Team (PRT) is chaired by a program faculty member, supported by the OAE, and has the following representation: • • • • • • Program faculty (2 -3 members) A George Brown College faculty member from outside the program familiar with the operation of the program under review A liberal studies faculty member A member of the Program Advisory Committee (PAC) A current fourth year student A graduate (if available) Generally, a comprehensive program review examines: • • • • • • Program Alignment to George Brown College’s Mission Student Demographics (including average HS grades at entry) Admissions, Enrolment, Retention Pathways to Degree Competition and Marketing Overview (review of print and web materials) Overall KPI data summary – last 3 years. Since 1998, Ontario colleges have been collecting and reporting key performance data in five areas: − graduate satisfaction − student satisfaction − employer satisfaction − employment rate − graduation rate George Brown College – Bachelor of Commerce (Culinary Management) 213 • • • • Program Recommendation Figure (% of grads and current students who would recommend the program) Program Advisory Committee Overview (number of times PAC meets, overall themes) Financial - Program Costs (Tuition vs. Competitors) & Contribution Margins Program Overview Strengths, Challenges, Opportunities, Recommendations Specifically, a comprehensive program review assesses: The Learning Environment • • • • • • • • • • • • • • Faculty Credentials and Scholarly Activity (from CVs, program currency & faculty surveys) Dual Professionalism (from faculty surveys and program currency) Applied Research and Innovation Activities (from faculty surveys and program currency) Faculty to Student Ratio (from Chair) Teaching / Learning Styles (from program review surveys) Student Feedback Questionnaires – Quality of Instruction (from SFQs) Evaluation / Feedback (from faculty and student program review surveys − Summative Feedback − Formative Feedback Communication – (from faculty program review surveys) Student Supports – Academic and Financial (from KPIs) Student Services (from KPIs) Facilities (from KPIs) Library and Computer Access (from library assessment and program staff) Computer and Equipment Investments (from Chair) The Learning Environment Strengths, Challenges, Opportunities and Recommendations The Curriculum • • • • • • • Ongoing Curriculum Renewal (from program currency and program history) Curriculum – Student, Faculty, PAC and Graduate Feedback from program review surveys and KPIs Student Academic Achievement (including courses with low and high marks) – from special tabulation that examines average GPA and course grades for last 5 years Work Term(s) (including student, PAC and faculty feedback) – interview and data from relevant field placement/externship office Curriculum changes made in the last 3 years: why were they made?, How successful have they been? – from faculty and program staff Curriculum Mapping (mapping to program outcomes) – special tabulation conducted from course outlines by curriculum specialists in Office of Academic Excellence Bridging pathway mapping– from program staff George Brown College – Bachelor of Commerce (Culinary Management) 214 • • • • • Alignment to PEQAB Degree Level standard (from program faculty) Workload and Assessment Analysis – from analysis conducted from course outlines by curriculum specialists Breadth curriculum – analysis by program reviewer and program staff Course Outline Audit Analysis – completed by curriculum specialists Curriculum Strengths, Challenges, Opportunities and Recommendations Student and Graduate Success • • • • • • • • Curriculum Strengths, Challenges, Opportunities & Recommendations Graduation Rate (comparison to College average) – KPIs when available Graduate Satisfaction Analysis (compared to College average) – KPIs Graduate Employment (Related vs. Unrelated; Listing of job titles and employers; Further study, average salary) – KPI graduate outcomes report Employment Trends and Future Prospects (PAC and faculty feedback on program review surveys and program currency) Graduates Pursuing Further Study – from program staff OSAP Default Rate – from Institutional Research Student Success Strengths, Challenges, Opportunities & Recommendations External Program Evaluation Committee (EPEC) Once the program review/self-study has been approved by the administrative team, the report is sent to an External Program Evaluation Committee, which is made up of two academic peers from outside the College (both scholars and administrators) and one academic peer from George Brown College but outside the program under review. When the internal program review/self-study is complete, an electronic copy of the report is sent to the EPEC who will review the report over the course of one month and then come to the College for a site visit to meet with various program stakeholders (graduates, current students, faculty, administrators, PAC members, etc.). Within one month of the site visit, using the draft template provided by the College, the EPEC writes a report that provides feedback on the program review recommendations and, if necessary, makes additional recommendations to improve program quality. When the EPEC report is received, recommendations from this report along with recommendations from the review are added into the program review action plan. This action plan serves as the program’s response to the EPEC report because it will clearly delineate the actions required, responsibility, needed resources, costs, next steps and progress made on the recommendations. George Brown College – Bachelor of Commerce (Culinary Management) 215 10.2.2 Annual Program Review Academic managers (Chairs, Associate Deans, Directors) are responsible for conducting an annual review of the programs in their portfolios in order that stakeholders are engaged in continuous quality assurance. This review is designed to ensure the program is responding to the needs of industry and students in order to remain relevant and up-to-date. Moreover, annual program reviews develop capacity for self-assessment of quality so that when the time for comprehensive program review comes around faculty and staff in program areas are already wellversed and practiced in quality assurance principles and processes. The following are sources of information that assist with the annual program review: • Student Feedback Questionnaires (SFQs) • KPI student satisfaction surveys • KPI graduate and employer surveys • KPI graduation rates • Course outlines • Program Advisory Committee meetings Academic Chairs/Directors will work with program staff to ensure the annual review questions are completed and sent to their Deans by June 15th. Academic Chairs/Directors and Deans will then ensure that any new recommendations are added to the program review recommendations spreadsheet, which is updated annually and forwarded to the OAE by June 30th. Annual Program Review Questions The following are some questions that the Office of Academic Excellence recommends program chairs and coordinators ask when looking at the overall currency needs of their programs or departments, as well as during program planning and program review. They can also be helpful in facilitating discussions with faculty for the sake of performance review, Standard Workload Formulas, and ongoing professional development needs or opportunities. PART A – Program Currency Brief Program Description 1. Describe the following: Brief program history Enrollment (# of students, # of intakes) Number of faculty – full time & contract MTCU Code Last Review – comprehensive or modified External accreditation PAC George Brown College – Bachelor of Commerce (Culinary Management) 216 Current Strengths & Challenges 1. What are the current strengths and challenges faced by your program? 2. What were key strengths in your program at that the time of your last review? Are they still your strengths? 3. What were the recommendations at that time and how were they addressed? 4. Describe the process for curriculum review within your program? Does your department engage in an annual review? Accreditation, Ministry of Training, Colleges and Universities and Industry Standards 1. Do you feel the current program outcomes are up to date? If not, what has changed? What is missing? 2. Are there additional standards your program is required to meet? 3. If your program has recently undergone an external accreditation process, were any gaps identified at that time, and have they been filled? Current Trends in the Field/Industry 1. What trends do you see emerging in the industry/field related to this program and what impact do you anticipate them having on: Program Generally Curriculum Content Delivery Methods Faculty Hiring & Staff Development Competitor Programs 1. Who are your competitors? What are their admission requirements? 2. How does your program compare with its competitors? 3. What features distinguish your program from the others? Program Pathways 1. Does your program have any articulation agreements with other programs within or outside the college system? 2. Does your program offer advanced standing entry to applicants who hold other credentials? George Brown College – Bachelor of Commerce (Culinary Management) 217 3. Are your program’s graduates eligible for advanced standing entry to other programs and if so, which programs? 4. Do your program’s graduates typical enroll in higher-level credential programs here at George Brown? Elsewhere? Are any credit transfer agreements in place to facilitate this? Teaching and Learning 1. How do you maintain currency in teaching and learning? 2. How do you maintain currency in your field/industry expertise? 3. What new skills/competencies do you anticipate needing to add in the near future to the collective expertise of the faculty in your program? teaching and learning developing curricula teaching online Universal Design for Learning (UDL -multiple means of representation, action and expression, engagement) accessibility, AODA standards , captioning, working with textbook vendors copyright 4. What type of professional development opportunities do you think would be helpful to maintain currency? Learning Materials 1. What is the process for reviewing your textbooks, classroom and online resources to ensure currency? 2. Are materials made available in advance and posted on Blackboard for students? 3. Are online course packs compatible with screen readers and/or other assistive technology? 4. Is the online content easy to navigate and to understand? 5. Have you worked with a disability consultant regarding tips for dealing and negotiating with vendors? The Library Learning Commons 1. Describe how your program’s courses are tied to the library and its resources? 2. Are your faculty members using the information technology, data bases, etc. available in the Library? George Brown College – Bachelor of Commerce (Culinary Management) 218 3. Which library resources are essential for your curriculum? (E.g. books, technology, databases, etc.). 4. Which courses have library sessions embedded within the curriculum? 5. Has your program developed an up-to-date list of the relevant resources available in the Library? 6. Have you provided a copy of your textbook to be included in the reserve collection at the LLC? 7. Are there any resources the LLC does not have that you would like to recommend? Field Education 1. Describe the field education or work integrated learning opportunities available for students within your curriculum. Innovation within the Curriculum 1. Describe any innovative curriculum delivery methods your program currently uses. Examples: innovative teaching and learning practices or technologies opportunities for experiential or field education, inter-professional collaboration e-learning, hybrid or blended learning, etc. Internationalization 1. How does your program incorporate international and intercultural knowledge and abilities? (E.g. field placement experiences, faculty development, global partnerships, recruitment, curriculum content that addresses intercultural issues, etc.) Global partnerships Student and/or Faculty Placement Opportunities Diversity of student body Curriculum content and outcomes (global citizenship, diversity, intercultural fluency, recruitment, other curriculum content that addresses intercultural issues, etc.) in required and/or elective courses George Brown College – Bachelor of Commerce (Culinary Management) 219 Sustainability 1. How does your program incorporate sustainability outcomes in the curriculum as seen in the 3 Pillars of Economic, Social, and Environmental Sustainability? environmental sustainability (including materials procurement/use/disposal practices and conceptual/analytical learning), social sustainability (including conflict resolution, human well-being, social equity and community building) and economic sustainability (including opportunities for meaningful employment, achievement of sustainable economic growth, and fostering healthy local and national economies). Engagement with Industry/Sector 1. How do faculty members know what employers are currently looking for in graduates of your program? 2. Do you have an up-to-date Program Advisory Committee? 3. How do faculty members in your program interact with your Program Advisory Committee? Relationships with other GBC Programs & Services 1. Describe any strengths, issues or challenges your program/students/faculty members face working with any of the following areas: Registrar’s office Scheduling Academic Advising Assessment Centre Marketing Alumni Office Pre-programs Other GBC programs Peer tutoring Counselling Disability services Bookstore Career centre Co-op/Externship Office (if applicable) George Brown College – Bachelor of Commerce (Culinary Management) 220 Facilities Other PART B – Annual Key Performance Indicators (KPI) Analysis The College is committed to regular and ongoing continuous quality improvement; therefore as part of this annual review, the following questions should be addressed: 1. Are there any upward or downward trends in the scores from the last 3 years? 2. In what questions are the KPI scores the strongest? a) What factors contribute to this? b) What will your program continue to do to ensure that the higher KPI scores remain high? c) How can your program harness this strength in addressing the lower KPI scores? 3. What KPI scores are the lowest? a) What could your program do to effect change in these scores? b) What changes would you, as faculty members, like to make in your classes to help address one of the low KPI scores? PART C Faculty PD Checklist & Biographies • • • • • • Brief faculty biographies - To be completed by each member of the faculty team and submitted to the Academic Chair / Director with annual report. Professional Development Opportunities – To be completed by each member of the program faculty team The following is a list of some activities that have been shown to enhance professional currency. In Column 1: Please check off all the activities in which you have participated in the last 3 years. In Column 2: Please check off all the activities in which you have participated in the past, not including those already listed in column 1. In Column 3: Please check off the 5 activities you think would be most beneficial for you and the program as a whole. George Brown College – Bachelor of Commerce (Culinary Management) 221 Column 1 Have participated recently (in last 3 years) Activity Column 2 Have participated in the past (3-5 years) Column 3 Would consider in the future (choose 5) Discipline Specific Activities 1. Membership in a professional association 2. Getting certified and/or keeping professional certification constantly updated 3. Taking a discipline related credentialing body or con-ed 4. Writing, publishing, and/or reviewing professional articles, books, and other publications in your field. Updating text books in your field. 5. Presenting at paper at a provincial, national and/or international conferences, competitions, or exhibitions in your field 6. Engagement in creative contributions to the field through exhibition or related forums 7. Engagement with the scholarship of pedagogy in your field 8. Participation in regulatory and accrediting association workshops, degree audits or related work in your field 9. Serving on community or sector boards 10. Engagement in applied or basic research, labour market research and/or related industry needs assessments 11. Application of conceptual knowledge to current field practices. Eg: volunteering, consulting, reports to industry 12. Development of case studies / research partnerships with industry 13. Reviewing professional publications in your field 14. Partnerships with industry/sector that allow worker exchange -wording 15. Using web-based social networking tools (Facebook, twitter, etc.) to consult with colleagues world-wide and stay abreast of trends 16. Using PD days to interact with industry/sector Other: Other: George Brown College – Bachelor of Commerce (Culinary Management) 222 Column 1 Have participated recently ( in last 3 years) Activity Column 2 Have participated in the past (3-5 years) Column 3 Would consider in the future (choose 5) Teaching & Learning Activities 1. Sitting in on each other’s classrooms (The Learning Squares Model) 2. Taking advantage of professional development opportunities to update teaching/learning skills 3. Learning about how to incorporate diversity into the curriculum and/or classroom 4. Taking a teaching related con-ed course 5. Taking training to develop skills in outcomes-based learning 6. Taking a course on information literacy, connecting with your liaison librarian, and aligning library resources with course outcomes 7. Learning about how to integrate issues of sustainability (environmental integrity, economic viability and social justice) into the curriculum 8. Developing a distance learning module or course 9. Implementing Universal Design for Learning and exploring alternatives for flexible delivery of the courses in your program 10. Creating opportunities for your faculty to learn from one another 11. Learning to use BlackBoard (or other relevant LMS) 12. Completing AODA training modules and incorporating AODA standards 13. Maintaining currency and knowledge of Canadian copyright law and the college’s Copyright Policy General Professional Development Activities 1. Maintaining a current CV 2. Preparing a yearly Personal Development Plan 3. Participating in the GBC faculty review process (post-probationary period) 4. Applying for sabbatical opportunities 5. Attending a professional conference 6. Serving on a Program Advisory Committee 7. Taking part in webinars 8. Subscribing to relevant media (i.e. journals, magazines, listservs, George Brown College – Bachelor of Commerce (Culinary Management) 223 Column 1 Activity Have participated recently ( in last 3 years) Column 2 Have participated in the past (3-5 years) Column 3 Would consider in the future (choose 5) webcasts) 9. Taking further postsecondary education Other: 10.3 Program Review Schedule A schedule of program reviews is published by the Office of Academic Excellence following a consultation process with the Academic Management Committee (AMC). Schedules typically are published three years in advance although every year the Office of Academic Excellence updates the rolling program review schedule to reflect emerging needs, stakeholder input, and any external accreditation requirements. The updated schedule is approved by the Academic Management Committee and distributed to all divisions in February. The schedule is also posted on the College’s Intranet for access by college staff. 10.3.1 Internal Annual Program Review Process Academic managers (Chairs, Associate Deans, Directors) are responsible for conducting an internal annual review of the programs. This review is designed to ensure the program is engaged in continuous quality assurance and responding to the needs of industry and students in order that it remains relevant and up-to-date. The following information sources assist with this process: • • • • • • • • Student Feedback Questionnaires (SFQs) Portfolio analyses (Institutional Research department) KPI student satisfaction surveys KPI graduate and employer surveys KPI graduation rates Course outlines Financial data Program Advisory Committee meetings George Brown College – Bachelor of Commerce (Culinary Management) 224 Internal Annual Program Review Timetable May to June - KPI Data Analysis KPI Satisfaction Figures released by the Institutional Research Unit. Copies sent to Academic chair/director and published on College Intranet Site (Insite). Program team meets to complete annual KPI review questions. May to June - Program Currency Template Completed Program faculty meet to complete/update program currency template. Completed template is sent to Academic chair/director by June 15. Master program review accountability spreadsheet is updated to include any recommendations arising from annual reviews. July - Report to Dean Academic chair/director reports to the Dean on themes of annual program review questions and program currency template. If curriculum support is required post-review then Academic chair/director will complete the OAE Curriculum Specialist Support Request Form (posted on Insite). 10.3.2 Comprehensive Program Review Process These program reviews are structured to meet or exceed the Program Evaluation standard and benchmarks as outlined in PEQAB’s Handbook for Ontario Colleges 2014. Comprehensive Program Review Timetable May to June - Program Reviewer Meets with Program Administrators Program Reviewer meets with Faculty to introduce Program Review Process and to complete Program Currency Template. Academic chair/director participates in Program Currency portion of this meeting. July to December - Analyze Data Data Collection Quantitative Data Program costing; Applicants/Registrants; Conversion rate; Enrolment trends; Student retention; Graduation rate; Graduate placement; KPI data, External accreditation criteria (where applicable); Student demographics; Student Feedback Questionnaires; Program Review Surveys (Faculty, Student, PAC); Admission Criteria; Qualitative Data Program Review Surveys (Faculty, Student, PAC); Course/Program Alignment; Curriculum Content/Delivery; Evaluation Methods/Outcomes; Program Workload; Learning Environment; Equipment, Space, Facilities and Resources; Future Employment Trends; Interviews (Faculty, PAC) Focus Groups Analyze Data OAE reviewer analyzes data and meets with program stakeholders September to January - Write Report Draft report sent to Director of Academic Excellence and program’s administrative team for feedback. Report identifies program strengths, challenges, opportunities and recommendations. George Brown College – Bachelor of Commerce (Culinary Management) 225 February to April - Implement Prioritized Recommendations Program develops action plan and implements recommendations as identified in the final program review report. Financial requirements and any other additional resources are identified and incorporated into the Centre’s business plans. Program Review Action Plan and Recommendations are built into ongoing divisional plans and operations. If curriculum specialist support is required post-review then Academic chair/director will complete OAE Curriculum Specialist Support Request Form. Note that this timeframe may change depending on the consent renewal expiration date. This is an example only. The OAE has overall responsibility for conducting the program reviews as scheduled. Current resources to facilitate and complete the program reviews include three full-time curriculum specialists, three full- time program reviewers and a part-time researcher. For more details on the College’s program review process, please refer to Section 16 – Policies for George Brown College’s Guidelines for Academic Program Review – Degree Programs. 10.4 Follow-up and Accountability Implementing change as a result of the comprehensive review does not have to wait until the completion of the review. The program administration and faculty will get feedback on an ongoing basis as the program is being reviewed via ongoing meetings and correspondence. Where possible, the program may wish to begin implementation while the review is in process. When developing program review recommendations, the OAE explicitly involves any college department referred to in a recommendation being considered. This helps assess if the department has or could obtain the resources needed to support the proposed recommendation. For example, the program review might signal the need for more digital resources from the library, or a training workshop from the Staff Development department, or a broader range of breadth courses from the Liberal Studies department. The program reviewer ensures that those departments are involved in dialogue with the program under review prior to finalizing the recommendation. Preliminary discussions and alerting departments of the final program review recommendations that affect them, provide time for each department to consider resource demands in its business planning for the coming year. Once the Academic Chair/Director and Dean receive a draft of the final program review report in June, they begin developing an action plan arising from the Strengths, Challenges, Opportunities and Recommendations (SCOR) found in the report. In April of the following year, the Academic Chair/Director completes an Accountability Spreadsheet and sends it to George Brown College – Bachelor of Commerce (Culinary Management) 226 the Dean for review and approval. An Accountability Spreadsheet, which is prepared for every program that has undergone a program review in the past three years, lists outstanding recommendations from the previous program review. The timing of this activity provides a reminder to academic leaders about addressing recommendations and enables them to include these considerations in the subsequent annual business planning cycle, which begins in the Fall. The Dean sends a copy of the Accountability Spreadsheet to the OAE for tracking purposes. Recommendations from program reviews that are still outstanding by the start of the Fall business planning cycle are discussed during annual business planning meetings between the Dean and the Senior Vice-President Academic. On an annual basis, the Chair of Academic Excellence prepares a report for the Senior VP Academic which identifies key themes from previous program review recommendations which will impact college-wide business planning. For example, if a number of recommendations identified the demand for more resources from the College’s libraries, or Staff Development department, this may be highlighted for further discussion in advance of annual business planning. It is ultimately the responsibility of the Program Academic Chair/Director to follow-up with areas impacted by program review recommendations with respect to the status of implementation. Recommendations requiring additional resources (financial, human, etc.) are included in Centre business plans until the recommendation is fully addressed. 10.5 Surveys Created Specifically for Program Review 10.5.1 Sample Faculty Survey FACULTY SURVEY QUESTIONS Program Review 2013-14 Sample Program We are conducting this survey to learn about strengths, opportunities for improvement, and faculty contributions to the success of the Sample Program. You are NOT required to put your name on this questionnaire. All responses to the questionnaire are confidential as set out in section 41 of Canada’s Freedom of Information and Privacy Act. Because the online survey contains no identifiers you cannot leave it partially completed and come back later to finish it. It must be completed online in one session. It might be wise to make a note for yourself in order to remember that you completed and submitted it (e.g. pressed “Done” on the last page). We are unable to trace individual faculty responses in the event that you forget whether or not you did the survey. George Brown College – Bachelor of Commerce (Culinary Management) 227 The results of the survey will be summarized and only aggregate responses will be reported. Your responses along with input from other stakeholders (e.g. students, PAC members, etc.) will be used to formulate and support recommendations aimed at further strengthening the program. Should you have any questions or suggestions concerning the questionnaire and this process, please contact the Office of Academic Excellence. A. Background 1. Please indicate your current employment status: Full Time Contract 2. Please indicate the programs you teach in The Sample Program only Sample Program and other programs B. Teaching-Learning Environment When answering the following questions please answer them in relation to the Sample Program. Think about all the courses you have taught in the program to date. 3. Please indicate how frequently you use each of the teaching strategies listed below. [Radio buttons used for each choice] Teaching-Learning Strategy Lecture with Discussion/ Questions Student Presentations Group Work Teacher Demonstration Hands on Practice/Lab Time Case Studies Field Trip Guest Speaker Film/Video and Online Materials Other (Please specify) Frequency of Use 1 = never/almost never 2 = sometimes 3 = always/almost every class 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 George Brown College – Bachelor of Commerce (Culinary Management) 228 4. Please indicate how frequently you use each of the teaching and learning tools and supports listed below. [Radio buttons used for each choice] Teaching and Learning Tools and Supports Frequency of Use 1 = never/almost never 2 = sometimes 3 = always/almost every class Presentation Software PowerPoint/ Presi, etc. Blackboard Web based Discussion and/or Social Media other than Blackboard Other (Please specify) 1 1 1 2 2 2 3 3 3 1 2 3 5. How do you give feedback to students in your courses? Type of Feedback/Assessment Percentage grade (100%) Letter grade (A, B, C, D, etc.) Rubrics/marking criteria Written comments Verbal feedback Peer assessment Self-assessment Other - Please Specify: Frequency of Use 1 = never/almost never 2 = sometimes 3 =always/almost every assignment/test 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 6. Not including the Student Feedback Questionnaire that is administered at the end of each course, do you have ways of gathering formative feedback throughout the term about how your students are experiencing your classes? Please check off any of the following techniques that you use. Ask for feedback informally as part of a class discussion Ask for feedback in writing such as One minute paper Stop / Start / Continue Three Things About this Course Ask class at the beginning of the term about their goals, then check in to make sure they are being met George Brown College – Bachelor of Commerce (Culinary Management) 229 Ask for midterm feedback on the course Other. Please specify: 7. How frequently do you ask for formative feedback? Every class/almost every class About once a month once a semester Never Other – please specify: 8. Are there courses in the program that you believe are well suited to online or hybrid (combination of online & in class) delivery? If so, please name them below and indicate whether you think they are best suited to a fully online or hybrid option. Course Code Course Name Online Hybrid Not Sure 9. Do you have any comments about online or blended/hybrid course delivery? 10. Are there ways in which the students from the Sample Program are collaborating with students from other programs? (inter-professional education) Yes. Please explain the details of this collaboration: No 11. If yes, what are the advantages and disadvantages of these experiences? 12. If no, would your program benefit from collaboration with any other college programs? If so, please explain how. 13. Do you feel you are provided with/have access to the support you need in the following areas in order to do your job effectively? Support Academic (e.g. course content, teaching methods, rubrics, etc.) Provided/ Accessible Yes Sometimes No Please provide suggestions for improvement George Brown College – Bachelor of Commerce (Culinary Management) 230 Provided/ Support Accessible Technology (e.g. Blackboard, COMeT, Yes specialized software and equipment, Sometimes etc.) No Administrative (e.g. grade entry, grade amendments, class lists, etc.) Other – Please Specify Please provide suggestions for improvement Yes Sometimes No Yes Sometimes No 14. Is there any additional Professional Development that could be provided to support your teaching? C. CURRICULUM 15. Please identify key discipline-specific skills that graduates of the Sample Program should be able to demonstrate in order to obtain an entry level position? Please be as specific as possible. 16. What are the main soft skills (i.e. problem solving, verbal communication, team work, etc.) that students should be able to demonstrate by the end of the Sample Program in order to obtain an entry level position? Please be as specific as possible. 17. Are there any additional topics that you feel should be added into the curriculum, or existing topics that should be addressed more thoroughly? Yes If yes, please list the topics and comment, below. No Skips to next question Not Sure Skips to next question Added or addressed more thoroughly Reasons why 18. Are there any topics in the existing curriculum that you feel should be removed from the curriculum or given less attention than currently in the program? Yes If yes, please list the topics and comment, below. No Skips to next question Not Sure Skips to next question George Brown College – Bachelor of Commerce (Culinary Management) 231 Removed or given less attention Reasons why 19. What are the strengths and challenges of the Industry Externship experience? Strengths Challenges 20. Overall, what do you consider to be the strengths of this program? Strength Why is this a strength? 21. Are there any particular challenges you find in teaching this program? Challenge How might this be addressed? 22. Do you feel your students have a clear understanding of the field of Sample Program Area and realistic expectations about the types of employment they will be qualified for upon graduation? Yes No Not Sure If no, please suggest ways this could be addressed. D. Communication 23. Please indicate your opinion about communication between you and other college employees in your area. [Radio buttons in for each choice] George Brown College – Bachelor of Commerce (Culinary Management) 232 Communication with Full-time Faculty Importance of / Need for Regular Communication Not important Neutral Important Not applicable Amount of Communication Usefulness of Communication Too little Too much Just the right Not applicable Not useful Neutral Useful Not applicable Contract Faculty Program Coordinator Technologists Purchasing Manager Support Staff Chair Director/Corporate Chef Dean Program Advisory Committee (PAC) Other: Please specify: 24. Do you have any suggestions to enhance program/departmental communication? 25. Do you feel the faculty in the Sample Program work as a team on curriculum, student and program issues? YES NO If yes, in what ways does the team work together? If no, how could that be improved? E. Facilities and Support 26. Please comment on the strengths and challenges of program/college facilities (e.g. instructional space, faculty office space and student common areas). George Brown College – Bachelor of Commerce (Culinary Management) 233 27. Are there any additional resources that would need to be provided by the College and/or Division to adequately resource and support your work? 28. Is there anything else you would like to add? Thank You. Your cooperation in completing this survey is essential to the integrity of the Program Review process. 10.5.2 Sample Student Survey OFFICE OF ACADEMIC EXCELLENCE STUDENT SURVEY 2013 2014 SAMPLE PROGRAM The purpose of this survey is to gather student input that will form part of a review currently underway to identify strengths and challenges regarding the Sample Program. Your input, along with input from employers, faculty and members of the Program Advisory Committee, will be reviewed to determine if any specific changes should be made to improve the program. Note: You are NOT required to put your name on this survey. All responses to the survey are confidential as set out in section 41 of Canada’s Freedom of Information and Privacy Act. The results of the survey will be recorded as a group response. After the group results have been tabulated all individual student surveys will be destroyed. Should you have any questions or suggestions concerning the survey or the survey data collection and tabulation process, please contact: The Office of Academic Excellence BACKGROUND 1. What semester are you in? 2 4 2. Was the Sample Program your first choice of postsecondary programs? Yes [skip to 4] No 3. What program was your first program choice? Name of program: College or University: George Brown College – Bachelor of Commerce (Culinary Management) 234 4. Before coming to this program at George Brown College, did you attend another postsecondary program? Yes No [skip to 8] If yes, please name to college/university and the program(s). 5. Did you complete that previous college/university program? No I left before I completed any course credits [skip to 8] No, I left but I completed some course credits No, I left after I had completed the first year or more or of the program Yes, I completed the entire program 6. Did you apply for credit transfer at GBC for any of the courses you completed elsewhere? Yes No Not sure [skip to 8] 7. How many course credits that you applied for were granted? None Some Most All Not sure 8. What is the highest level of education you have completed to date (not including the Sample Program)? High School Diploma or Equivalent College Certificate College Diploma or Advanced Diploma University Undergraduate Degree (e.g. B.A., B.Sc.) Post Graduate Degree (e.g. M.A., M Ed., Ph.D..) 9. Do you plan to apply to another postsecondary program after you have graduated from George Brown? Yes No Not Sure [skip to 11] If yes, please describe George Brown College – Bachelor of Commerce (Culinary Management) 235 10. Do you plan to apply for credit transfer for any of the courses you have completed at George Brown? Yes No Not Sure TEACHING-LEARNING ENVIRONMENT When answering the following questions please answer them in relation to the program as a whole. Think about all the courses you have taken in the program to date. 11. From the following list please indicate how frequently each teaching strategy is used in your program and its effectiveness in helping you learn. [Radio buttons for each choice] Teaching-Learning Strategy Traditional Lecture Interactive Lecture with Discussion PowerPoint/Presentation Software Student Presentations Group Work Teacher Demonstration Guest Speaker Hands on practice Field Trip Film/Video E-learning WebCT /Blackboard Problem-based Learning/Case Studies Other (Please specify) Frequency of Use 1 = Never/almost never 2 = Sometimes 3 = Always/almost every class 1 2 3 1 2 3 Effectiveness for Learning 1 = Not effective 2 = Neither effective nor ineffective 3 = Effective 1 2 3 1 2 3 1 2 3 1 2 3 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 1 2 3 1 2 3 12. Do you have any comments about the effectiveness of the teaching strategies used in the program? 13. From the following list please indicate how frequently each feedback method is used in your program and rate how helpful you find it. [Radio buttons for each choice – 1 choice per column/per row] George Brown College – Bachelor of Commerce (Culinary Management) 236 Feedback Method Percentage grade (100%) Letter grade (A, B, C, D, etc.) Rubrics &/or Marking Criteria Written comments from the professor Verbal feedback from the professor Peer assessment Self assessment Other: Please Specify Frequency of Use 1 = Never/almost never 2 = Sometimes 3 = Always/almost every assignment/test 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 Value of Feedback 1 = Not helpful 2 = Neither helpful nor unhelpful 3 = Helpful 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 1 2 3 14. Do you have any comments about the feedback you receive on your assessments and/or progress? 15. Other than the Student Feedback Questionnaire (the online course evaluation that is available at the end of each term) how many of your professors ask for your feedback about their courses before the course ends? [Drop down menu] All Most Some Few None (skips next question) 16. Please identify specific ways professors in the program have asked for your feedback. Please choose all that apply. Asks for feedback informally as part of a class discussion One minute paper Stop / Start / Continue Three Things About this Course Online Survey Asked class at the beginning of the term about our goals, then checks in to make sure they are being met Teacher asks class to give written feedback at the end of a lesson about how to improve the lesson Teacher asks class to write down one thing s/he could improve Teacher asked me about the muddiest point in the lesson, and about one thing I learned. Teacher asks for midterm feedback on the course Other. Please specify: George Brown College – Bachelor of Commerce (Culinary Management) 237 17. Which, if any, of your existing face-to-face courses do you think could be offered completely online or as a blended/hybrid delivery (part in-class & part online)? Course Code Course Name 18. Do you have any comments regarding online or blended course delivery? CURRICULUM 19. Courses outlines provide students with an outline of learning outcomes, course evaluation processes (tests, assignments etc.) and the week-to-week course schedule. Thinking about all of the courses in the program thus far, have the course outlines accurately reflected the courses as taught? [Required] [Drop down menu] All course outlines accurately reflected the courses as taught. Most course outlines accurately reflected the courses as taught. Some course outlines accurately reflected the courses as taught. Few course outlines accurately reflected the courses as taught. No course outlines accurately reflected the courses as taught. 20. Do you have any comments regarding course outlines? 21. An important aspect of this program is to provide you with practical skills, industry-focused knowledge and real-world scenarios and examples. Do you feel the program has met these criteria? [Radio buttons] Practical skills Industry-focused knowledge Real-world scenarios and examples Yes Yes Yes Somewhat Somewhat Somewhat No No No 22. Do you have any comments regarding the program’s provision of practical skills, industryfocused knowledge and real-world scenarios and examples? George Brown College – Bachelor of Commerce (Culinary Management) 238 23. Which 2 courses have you found MOST useful / relevant in the program? Please include course code if you know it. 24. Please describe why these courses were particularly useful. 25. Which 2 courses have you found LEAST useful / relevant in the program? Please include course code if you know it. 26. Please describe why these courses were not useful/ relevant. 27. Which course(s) have you found most challenging? Please include course code if you know it. 28. Please describe why these courses were most challenging. 29. Are there any additional topics that you feel should be included in the curriculum, or existing topics that should be addressed more thoroughly? Yes - If yes, please list the topics and comment, below. No [Skips to next question] Not Sure [Skips to next question] 30. If yes, please describe the topics that need to be added or addressed more thoroughly. 31. Are there any topics that you feel should be removed from the curriculum, or existing topics that should be given less attention? Yes - If yes, please list the topics and comment, below. No [Skips to next question] Not Sure [Skips to next question] 32. If yes, please describe the topics that need to be removed or given less attention. 33. Sample students complete an industry externship in semester 4. If you are in semester 4 do you feel prepared for the externship component of the program? 34. What, if any are the benefits of having an industry externship experience? 35. What, if any are the drawbacks of having an industry externship experience? 36. As part of the course curriculum, all college programs are expected to address the employability skills listed in the chart below. Do you feel these skills are adequately addressed in your program? [Required] George Brown College – Bachelor of Commerce (Culinary Management) 239 ESSENTIAL EMPLOYABILITY SKILLS: Skill adequately addressed in program: Yes No Not Sure COMMUNICATION to communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the purpose and meets the needs of the audience to respond to written, spoken or visual messages in a manner that ensures effective communication NUMERACY to execute mathematical operations accurately CRITICAL THINKING & PROBLEM SOLVING to apply a systematic approach to solve problems to use a variety of thinking skills to anticipate and solve problems. INFORMATION MANAGEMENT to analyze, evaluate, and apply relevant information from a variety of sources to locate, select, organize and document information using appropriate technology and information sources INTERPERSONAL to show respect for the diverse opinions, values, belief systems, and contributions of others to interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals PERSONAL to manage the use of time and other resources to complete projects to take responsibility for my actions, decisions and consequences George Brown College – Bachelor of Commerce (Culinary Management) 240 IN CONCLUSION 37. Is the Sample program meeting your expectations and helping you to achieve your goals? Yes No 38. Do you have any comments regarding the program helping you to achieve your goals? 39. What is the best thing about the program and why? 40. If you could change one thing about this program what would it be? 41. Would you recommend this program to others? Yes No Not Sure 42. Are there any final comments you would like to make about the program? Thank you for completing this survey. We appreciate your time and input into the Program Review process at George Brown College. 10.5.3 Sample Alumni Survey Sample Program Graduate Survey As a graduate of the Sample Program, you may have insights about the program that you may not have had when you were a student. The purpose of this survey is to get a graduate perspective on the program and to find out what worked well, what did not, and whether there are things that could have been done differently to improve your experience in the field as a graduate. Note: You are NOT required to put your name on this survey. All responses to the survey are confidential as set out in section 41 of Canada’s Freedom of Information and Privacy Act. The results of the survey will be tabulated and recorded as a group response. Should you have any questions or suggestions concerning the survey or the survey data collection and tabulation process, please contact: The Office of Academic Excellence. George Brown College – Bachelor of Commerce (Culinary Management) 241 *1. When did you graduate from the program? [Drop down menu with years 2009 – 2013] *2. Are you currently working in a field related to your George Brown training? Yes Sort of No Comment: If yes or somewhat then go to 2b, c, d & then to question 4 If no go to question 3 2b. Is your job: Full Time Part Time 2c. Please describe your job (e.g. position, name of organization/company, duties). 2d. How long have you worked at this particular job? [drop down menu] Less than 1 year 1 – 2 years 3 – 4 years Over 4 years 3. Since graduating, have you ever worked in a field related to your George Brown training? Yes Sort of No Comment: If yes or somewhat then go to 3b, c, e & then to question 4 If no skip to question 5 3b. Was your job: Full time Part Time 3c. Please describe your job (e.g. position, name of organization/company, duties). George Brown College – Bachelor of Commerce (Culinary Management) 242 3d. How long did you work at this particular job? Less than 1 year 1 – 2 years 3 – 4 years Over 4 years 4. Do you feel the Sample Program helped you get the job? Yes Somewhat No Comment: *5. Have you enrolled, or are you planning to enroll in further education? Yes Please describe: No Not Sure *6. Considering all of your courses and how they were delivered, do you feel that the Sample program prepared you well for a job in the field? Yes Somewhat No Comment: 7. What was the best thing about the program? 8. If you were asked to redesign the program, what changes would you make, if any? *9. Would you recommend this program to someone else? Yes No Not Sure Why or why not? 10. Is there anything else you would like to add? Thanks for your feedback! Should you have any questions or suggestions concerning the survey or the survey data collection and tabulation process, please contact: Office of Academic Excellence George Brown College – Bachelor of Commerce (Culinary Management) 243 Section 11 Academic Freedom and Integrity 11.1 Academic Freedom According to Section 6 of George Brown College’s Employee Code of Conduct, academic staff are entitled to the exercise of academic freedom. Academic freedom includes the right, without constriction, to: • • • • • • • freedom of expression in the learning environment, freedom in carrying out research and disseminating and publishing the results thereof, freedom in producing and performing creative works, freedom to engage in service to the college and the community, freedom to express their opinion about the college, its administration, or the system in which they work, freedom from institutional censorship and freedom to participate in professional or representative academic bodies. In exercising such freedom, there is a responsibility to adhere to the law as it pertains to Human Rights and Hate Propaganda as defined under the Criminal Code of Canada, any other relevant legislation, the code of conduct for academic faculty, and to respect the academic freedom of all others. Please refer to Section 16 – Policies for more information on the College’s Employee Code of Conduct. 11.2 Academic Honesty George Brown College is mandated by law and by the community it serves to provide an educational environment that demonstrates professionalism and academic currency, that values diversity, and that respects the processes and traditions of learning. The terms of this mandate are prescribed by the: • • • • Founding documents of the College Laws to which the College is subject Collective agreements that govern academic employees and support staff Operational policies and procedures that the College has adopted George Brown assumes that all students in all programs – full time and part time – are adult learners who accept the principle that they share the responsibility, with the College, for creating and maintaining a respectful and productive learning environment where principles of academic integrity are shared and respected. George Brown College – Bachelor of Commerce (Culinary Management) 244 Student conduct is demonstrated in four distinct areas of activity: • classroom conduct • conduct relating to academic performance • relationships with students outside of the classroom • relationships with faculty and staff outside of the classroom The College’s Student Code of Conduct and Discipline is designed to provide an explicit definition of the minimal standards of personal conduct that the College expects of all its students including those who are distance students. Section 4 of the Student Code of Conduct and Discipline, excerpted below, directly addresses academic honesty. George Brown College believes that the development of self-discipline and acceptable standards of academic integrity are fundamental aspects of the learning process. Individuals and groups must uphold the values of academic integrity ­ fairness, honesty, trust, respect and responsibility. All members of the college community must be committed to academic honesty including college staff and students. Breaches of academic integrity are considered a serious offence and disciplinary action will be taken in response to acts of academic dishonesty. Offences Warranting Disciplinary Action The following offences are considered to be acts of academic dishonesty warranting disciplinary action: Fabrication • Improper Research Practice • Academic research includes the colection, analysis, interpretation and publication of information or data obtained in the scientific laboratory or in the field • Forms of improper research practice include but are not limited to: − dishonest reporting of investigative results, either through fabrication or falsification; − taking or using the research results of others without permission or due acknowledgement; − misrepresentation or selective reporting of research results or the methods used. Cheating • the use or possession of an unauthorized aid or aids or use of unauthorized assistance in any academic examination or term test or in connection with any other form of academic work (e.g. cheating during a test or an examination or theft of an examination); this includes collaborating when the instructor’s direction was to work independently. George Brown College – Bachelor of Commerce (Culinary Management) 245 Forging or Falsification of Documents • forging, altering, or in any other way falsifying any document or evidence required for admission to the College, or circulating or making use of any such forged, altered, or falsified document, whether the record be in print or electronic form; forging a document or the signature on a document such as a doctor's note, letter of recommendation or letter of permission. Impersonation • the impersonation of, or the act of having another person impersonate, another student at any academic examination or term test or in connection with any other form of academic work. Plagiarism • a direct quotation, paraphrasing or expressing an idea that was articulated by someone else from a text or paper without identification as to source • submission of a work as one‘s own when it has been prepared by someone else • contraction for assignments or submission of reports that are not the work of the student • not giving credit for work that was done in collaboration • the submission, without the knowledge and approval of the faculty to whom it is submitted, of any academic work for which credit has previously been obtained or is being sought in another course or program of study in the College or elsewhere • the submission for credit of any academic work containing a purported statement of • fact or reference to a source that has been concocted • engaging in any form of cheating, academic dishonesty or misconduct, fraud or misrepresentation not herein otherwise described, in order to obtain academic credit or other academic advantage of any kind. • Click on the link for full explanation and guidance: http://www.georgebrown.ca/saffairs/stusucc/plagiarism/whatisitallabout.aspx Facilitating Academic Dishonesty • encouraging, enabling, or causing others to do, or attempt, any of the above with intent to mislead faculty, academic unit, program, office or committee as to a student's academic status, qualifications, actions or preparation shall be considered a breach of academic honesty. Inappropriate use of digital technology • This may be a violation of academic honesty. Forms of inappropriate use of digital technology may include but are not limited to: − Unauthorized entry into a computer file for the purpose of using, reading or changing its contents; − Unauthorized transfer of one or more files or part of the data contained within a file; − Unauthorized use of another's identification and password; George Brown College – Bachelor of Commerce (Culinary Management) 246 − Use of computing facilities to interfere with, or alter the work of another student, faculty member, or College staff member. Consequences The College is committed to academic integrity and will, without hesitation and without exception, penalize acts that demonstrate disregard for the standards governing honesty in academic performance. The minimal consequence for submitting a plagiarized, purchased, contracted, or in any manner inappropriately negotiated or falsified assignment, test, essay, project, or any evaluated material will be a grade of zero on that material. If the College discovers that a student has knowingly provided illegal assistance to a fellow student in an examination or assignment, then that student will also receive a mandatory grade of zero on the examination or assignment in question. Incidents of academic dishonesty will be considered major infractions under the terms prescribed in this policy. The College may apply the full range of options, including suspension or expulsion, according to the procedures outlined. ASSESSMENT OF ACADEMIC DISHONESTY Process for Course Faculty If a faculty member has cause to believe that a student has plagiarized, submitted false materials, cheated on an exam, or in any other way behaved in an academically dishonest manner, he/she will: 1. Immediately inform the student of the act of dishonesty and give the reasons. 2. Give the student an opportunity to present his or her side of the story and, if appropriate, write an on­the­spot précis of the material in question. Faculty will also be sensitive to the needs of ESL students or students with disabilities in this instance. In the case of group assignments, the faculty may interview students to determine the extent of their involvement in the dishonesty and to determine a course of action. 3. Assign a mandatory grade of zero to the material in question if the student is unable to: • • • provide a credible explanation to account for the behaviour that has caused the concern to be raised; refute the evidence provided, or provide an accurate précis. 4. Provide the appropriate Chair/Director of the student’s program with an Academic Discipline Report that: • outlines the nature of the offense, George Brown College – Bachelor of Commerce (Culinary Management) 247 • • summarizes the interactions, and documents that a grade of zero has been assigned (copy attached as Appendix 4 of the full policy documents). Process for Invigilator (Exam Supervisors) If an invigilator who is not the student’s professor and who may not be a faculty member has reason to believe that a student is cheating during an examination, he/she will 1. Inform the student immediately that he/she believes that an act of dishonesty has taken place and give reasons. 2. Require the student to leave the examination. 3. Provide a full report in the form of a memo to the student’s faculty member, who will follow up according to the provisions provided in this policy. Discipline Reports and Records The Academic Discipline Report will remain with the Chair for the duration of the student’s participation in that program of study to ensure documentation of repeated incidents of academic dishonesty. Disciplinary records (with the exception of expulsion, refusal for re­admission or suspension beyond 10 days) may be held for three years following the student’s graduation from the College and will then be destroyed in compliance with the provisions of the Freedom of Information and Protection of Privacy Act (see Code of Conduct: Academic Employees). Please refer to Section 16 – Policies for more information on the College’s Student Code of Conduct and Discipline and the College’s processes for informing faculty and students about, and ensuring their compliance with, policies pertaining to academic honesty. 11.2.1 Ensuring Understanding of George Brown Policies and Procedures Concerning Academic Dishonesty There are several channels by which the College informs students and faculty about, and ensures their understanding of, policies and procedures concerning academic honesty. • The Library/Learning Commons has links on its website that not only provide comprehensive definitions of academic honesty but also offer advice on how to avoid plagiarism. http://www.georgebrown.ca/LLC/studytools/plagiarism/ • The Library/Learning Commons website hosts an online academic honesty tutorial and links to Purdue’s Online Writing Lab (OWL) and resources on Safe Practices, Quoting, Paraphrasing, and Summarizing George Brown College – Bachelor of Commerce (Culinary Management) 248 • • Instructional Librarians offer presentations and workshops to students and faculty during the first week of classes and will supplement those presentations with tutorials throughout the semester if asked to do so. Mandatory new faculty orientation workshops include segments on the College’s Academic Freedom and Integrity policies and procedures. Please refer to Section 16 – Policies for more information on the College’s processes for informing faculty and students about and ensuring their compliance with policies pertaining to academic honesty. 11.3 Intellectual Products of Employees and Students George Brown College seeks to encourage creativity, innovation and invention among its faculty, students, and staff. The College invests in this endeavour by making available its own facilities, equipment, personnel, and information resources. The College also actively seeks specific support for creative activity from external sources, both public and private. Frequently, inventions, discoveries, and creative works that are developed by individuals at the college will have commercial and/or scientific and scholarly value. The intent of the Intellectual Property Policy is to provide incentives that foster creative activity and to help assure that any intellectual property produced will be exploited for the benefit of the creators, the College applied research enterprise, and the public. To help meet these policy objectives, the College makes available, through the Office of Applied Research and Innovation, technical and legal assistance in procedures necessary to protect ownership of intellectual property and to aid in its commercial development. The creator of copyrightable intellectual property will retain his or her rights, and the College shall not assert ownership rights. However, creators will be expected to grant nonexclusive, royalty-free, perpetual licenses to the College for copyrightable material that is developed for college courses or curriculum, so that the College's continued use of such material for educational purposes would not be jeopardized. The College will assert ownership rights to copyrightable intellectual property developed under any of the following circumstances: • • • • Development was funded as part of an externally sponsored research program under an agreement which allocates rights to the college; A staff member was assigned, directed, or specifically funded by the college to develop the material, and the college has negotiated an understanding or formal contract with the creator; Material was developed by administrators or other non-faculty employees in the course of employment duties and constitutes work as a condition of employment under Canadian law; The material was developed with extraordinary or substantially more use of college resources than would normally be provided for the creator's employment George Brown College – Bachelor of Commerce (Culinary Management) 249 duties. This might occur as disproportionate use of staff time, networks, equipment, or direct funding. Refer to Section 16 – Policies file for the complete Intellectual Property policy. 11.4 George Brown College Copyright Policy and Guidelines George Brown College has a policy on copyright that defines acceptable use of material protected by copyright, outlines the responsibilities of all users of copyright materials, helps College employees and students comply with the legal requirements of the Copyright Act, and establishes a framework for responsible practice. The complete policy can be read in full in Section 16 – Policies. The College also has established Copyright Guidelines that provide for copyright compliance. They have been developed in adherence to the Copyright Modernization Act, Supreme Court’s Copyright (SCC) judgment and the Fair Dealing Policy. The complete copyright policy can be accessed at this here: http://www.georgebrown.ca/LLC/services/copyright/and includes some key appendices: • Appendix A - Fair Dealing Policy ACCC • Appendix B - SCC 6 Point Fair Dealing Test • Appendix C - Student Course Work License Form • Appendix D - Copyright Guidelines • Appendix E - Permission Procedure • Appendix F - Guest Speaker - Release Form • Appendix G - Grenville Print Centre Copyright Guidelines • Appendix H - Dept Copier Poster • Appendix I - SCC Wording Photocopiers Please refer to Section 16 – Policies for details on the College’s Copyright Guidelines. http://www.georgebrown.ca/LLC/services/copyright/ 11.5 Research at George Brown – Human Subjects Policy George Brown College’s Research Ethics Policy was last updated and approved by the Board of Governors on December 12, 2012. It outlines the policy for ethical research involving human participants conducted under the auspices of the College. It applies to all researchers who may wish to use George Brown College employees, students and/or College equipment and facilities for study and research purposes. In addition to adherence to College policies, all research projects must follow ethical guidelines on research involving human participants as contained in the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans. Please refer to Section 16 – Policies for the Research Ethics Policy. George Brown College – Bachelor of Commerce (Culinary Management) 250 11.6 Management of Research Funds Financial Administration of Research Awards at George Brown College: The Office of Research and Innovation (ORI) at George Brown College administers research projects and the disbursement of research awards at the college. Financial administration of research awards adheres to the 2013 Tri- Council financial administration guide (http://www.nserccrsng.gc.ca/professors- professeurs/financialadminguideguideadminfinancier/index_eng.asp) and George Brown College policy. New Awards, Monitoring and Reporting: When notification of a new award is received, an original signed copy of the research contract is stored in the ORI and copies are sent to the appropriate stakeholders within the college, including the President’s office, the Controller, the researcher, and his or her manager. The ORI liaises with George Brown’s Finance department to set up a new project-specific organization code (account) for each research project. All project accounts are tracked through the College’s electronic accounting system (FAST) which segregates project and operational costs and records the costs by object code within individual projects. The ORI monitors all research-related expenses ensuring that expenses are eligible and are compliant with the funder’s and college policies, and completes financial and project reporting for funders. Financial reporting is also reviewed by the College’s Finance department. George Brown College – Bachelor of Commerce (Culinary Management) 251 Section 12 Student Protection 12.1 Academic Calendar and Promotional Material George Brown College provides applicants and students access to a broad range of materials through the following website link: http://www.georgebrown.ca/registernow At this website, the current college calendar is available, as well as frequently asked questions about registering, important dates, orientation activities and student services. For applicants interested in degree programs, George Brown College also has a Degree with Direction brochure that can be downloaded from the website: http://www.georgebrown.ca/degrees/GBC_Degree_Brochure/ 12.2 Student Awareness of Policies and Procedures The Registration Letter sent to students regarding registration provides students with information and access to all relevant policies and procedures. Students acknowledge confirmation through their registration process. The following is a sample registration letter provided to the student: Spring 2013 March 06, 2013 John Sample 123 ABC Street Toronto, ON Canada, M1M 1Z1 Program: Sport and Event Marketing Program Start Date: May 6, 2013 Campus: St. James Program Code: B400 Semester: 1 - Spring 2013 ID: XXXXXXXXX Password: XXXXXX Dear John, It will soon be time to register! Please read this letter carefully as it contains all of the information that you require to register successfully. Make sure that you register as soon as your registration window is open. This will ensure that you have the most choice of courses and sections. IMPORTANT: If you do not intend to register for the Spring 2013 term please let us know by sending an email to: registration@georgebrown.ca. Please include your name, student I.D. and program. Please note that tuition payment is due prior to registering. Please see your invoice for the due date. George Brown College – Bachelor of Commerce (Culinary Management) 252 Registration for the Spring 2013 term will start on March 25, 2013. Start times for registration are staggered on a program by program basis. Registration dates will be posted by March 11, 2013. Just go to: www.stuview.georgebrown.ca to check when you can start to register. Or log on via MyGBC https://my.georgebrown.ca/. You will need your student I.D. and password. To be able to proceed with the online registration process, your tuition fee payment, or if you have applied to OSAP, the $145.00 OSAP deferral payment MUST be received in our Finance department by the deadline date indicated on your invoice. A convenient online payment option means that you can avoid line-ups at the Student Service Centre. Steps for Registration Read the Frequently asked questions about registration 2012-2013 section on the Register Now! website. It will make registration a quick and easy process. This information booklet is posted online at: http://www.georgebrown.ca/registernow. Tuition fees must be paid by the due date indicated on your Invoice. You will not be able to register online or may lose your seat in the program if your fees are not paid by the due date. In addition, a late penalty of $125.00 will be applied. Check STU-VIEW to see when you can start to register. Registration dates will be posted by March 11, 2013. Remember – start dates for registration are staggered on a program by program basis. If I don’t register online will I be automatically registered by the College? Students in Course Based Programs - Required to select courses. You must register online for all of your courses. You will not be automatically registered in any of your courses. This includes English and math courses. You are required to return to the web to register for each term within the academic year. (i.e. register in July for the Fall term, if required). If you need assistance with registration, call (416) 415-2000 or 1-800-265-2002. Please have your Student I.D. ready. Check your timetable occasionally, and particularly before the start of classes. Circumstances may require George Brown College to alter your course selections and schedule. Student e-mail All full time students will receive a George Brown College e-mail address when they first register. Please see http://www.georgebrown.ca/studentemail/index.aspx for more information. Once you have this e-mail address it should be used for all e-mail communications with the College. Any correspondence from the Registrar’s office will be sent to this e-mail address. It is important that you check it regularly – particularly at the start of the term and at the end of the term. You can access your account by going to https://mail.georgebrown.ca or https://my.georgebrown.ca (don’t forget the ‘s’ after http – it ensures you are entering a secure site). To log in, enter your Student ID number as your User Name, and the password. George Brown College – Bachelor of Commerce (Culinary Management) 253 Students with documented disabilities that interfere with their ability to participate in and benefit from the College’s educational services and cultural life may obtain assistance from the Office of Disability Services and Deaf and Hard of Hearing Services in acquiring appropriate and reasonable accommodations. Please call 416-415-5000 ext. 2622 (voice), 1-877-515-5559 (TTY) or the Contact Centre at 1-800-265-2002, (toll free). Intake packages may be obtained from our Disability Services, Deaf and Hard of Hearing Services or Counselling offices on each campus. You may also visit our website at: http://www.georgebrown.ca/saffairs/disabilities/disabilities.aspx. Welcome to George Brown College! We look forward to seeing you on Campus. Sincerely, Diane Tessier, Registrar Please note: College policies affecting students can be found at http://www.georgebrown.ca/policies/index.aspx and hard copies are available at the college libraries. 12.3 Resolution of Students’ Academic Appeals, Complaints, Grievances, Disputes George Brown College strives to promote students’ academic success and to ensure academic records reflect students’ academic abilities and accomplishments. It is expected that faculty will make academic judgments that are objective, consistent and fair. In situations where students experience personal difficulties or unforeseen events that disrupt or impact their academic performance, it is expected that faculty will assist in identifying alternate arrangements to enable the students to meet the course/program requirements. The George Brown College Academic Appeals Policy provides students who believe that they have received an unfair academic or disciplinary decision by the College with access to a thorough, respectful, and impartial review of their concerns. It is the College’s intention that all resolutions occur within an environment of integrity, partnership, fairness, respect, and commitment. Students with academic issues involving allegations of discrimination or harassment should consult the GBC Diversity, Equity, and Human Rights Office. Students with concerns about the quality of the educational experience – who are not looking to challenge an academic decision – should refer to the Educational Complaints Resolution policy. Please refer to Section 16 – Policies for the policy details related to students’ academic appeals, complaints, grievances, and/or other disputes. George Brown College – Bachelor of Commerce (Culinary Management) 254 12.4 Student Dismissal Students and their rights are protected by the Canadian Charter of Rights and Freedoms, the Ontario Human Rights Code, the Freedom of Information and Protection of Privacy Act, and the College’s policies and procedures. George Brown is serious in its intent to maintain a climate in which learning can flourish and in which all members of the academic community are treated with equality and respect. The College will take disciplinary action in response to student behaviour that is inconsistent with the maintenance of an appropriate learning environment. Nonconforming behaviour that constitutes a minor or major infraction as defined in the College Policy on Student Discipline may be dealt with according to the procedures outlined in this policy. The College’s policy addressing student dismissals is the Policy Governing Nonconforming Student Behaviours. This policy statement demonstrates the College's determination that behaviour that is disruptive to the maintenance of an appropriate academic environment, that is harmful to others, that is threatening to others, that vandalizes College property, that constitutes an act of academic dishonesty, or that is illegal will not be tolerated. The policy defines a range of disciplinary responses depending upon the seriousness of the offence. As this policy outlines increasingly severe disciplinary action, it is very specific in content. It begins with a statement of student conduct that outlines the context in which the College has developed this policy, and it contains a glossary of terms to help ensure that there is clarity in its application. This policy applies to all students whether they are traditional onsite students or distance students. In a community dedicated to the development of mature and responsible individuals, who value diversity and respect, the College will not tolerate the following behaviours/offences: • • • • • • • • dishonesty misconduct disruption of the academic environment destruction of property fraud misdemeanours or other offences against persons or things failure to abide by the college's regulations and policies failure to respect the rights of others Students are at all times responsible for their own actions. Ignorance of the rules or of the law is not a defence against disciplinary action. Lack of intention to violate College policy will not generally excuse an infraction. The College reserves the right at all times and at any time to George Brown College – Bachelor of Commerce (Culinary Management) 255 discipline, suspend, expel, place terms or conditions upon, or refuse admission or registration to any individual whose action or influence is considered contrary to this disciplinary policy. 12.5 Diversity, Equity and Human Rights Services George Brown College has a rich and accomplished history in matters related to diversity, equity and safety. The position of Human Rights Advisor to the President was created in 1991 as a result of work done by the College and the community on the development of the Race and Ethnic Relations Policy. The primary focus of the position is to create an inclusive and welcoming environment for students, staff and visitors. In addition, the Advisor is also responsible for matters related to employment equity and information access and privacy issues. Policies and Guidelines pertaining to diversity, equity & human rights can be accessed here: http://www.georgebrown.ca/diversity/ New in 2015 is George Brown’s Sexual Assault and Sexual Violence Policy and Protocol, which provides procedures and resources to support individuals and groups who may be directly or indirectly impacted by sexual violence or involved in working with persons who have experienced it (http://www.georgebrown.ca/policies/sexual-assault-sexual-violence-policy/). Refer to Section 16 – Policies for more information on any of the above-mentioned policies. George Brown College – Bachelor of Commerce (Culinary Management) 256 Section 13 Economic Need 13.1 Summary of Key Findings Employment outlooks for the foodservice sector indicate a rising need for professionals with combined business and food-related knowledge. Employers have expressed the need for graduates who can evaluate the appropriateness of different approaches to solving problems across a wide spectrum of situations, foodservice operational styles, and in a variety of positions. While graduates of culinary programs can master the kitchen, employers have suggested that such employees do not always have the business knowledge and skills necessary to advance in their occupations or to lead a foodservice or culinary team. Likewise, managers do not always have the desired culinary or food studies expertise. Surveys of students and graduates from George Brown’s Centre for Hospitality and Culinary Arts (CHCA) programs indicate that there is strong interest in a degree program that positions graduates to meet Ontario’s employment demands. The proposed Bachelor of Commerce (Culinary Management) degree will supply Ontario with graduates who have in-depth and multi-disciplinary understanding of the key concepts, methodologies, current practices, and theoretical approaches related to cooking and foodservice management. 13.2 Industry/Sector Overview Toronto's food and beverage sector is the largest of its kind in Canada and the second largest and fastest growing in North America, generating annual revenues of $18 billion. Toronto is the centre of Ontario's food and beverage sector, employing over 60,000 people. More than 75% of all agricultural products grown on farms outside the region are processed locally in the Toronto region, with a quarter of those servicing the fast-growing specialty food market spurred by the city's diverse population. 5 Food and foodservice providers are an economic driver in the province as a whole. 13.2.1 Food Store and Foodservice Industry Sales, Ontario and Canada Food Store Sales (NAICS 6) ($ million) Ontario 2012 2013 Grocery stores (4451) $28,256.9 $28,551.9 Specialty food stores (4452) 2,038.2 2,267.5 Beer, wine and liquor stores (4453) 7,559.5 7,755.3 Food and beverage stores(445) $37,854.6 $38,574.7 5 6 Canada 2012 $82,227.6 5,258.6 19,173.9 $106,660.2 2013 $82,370.0 5,726.2 19,624.6 $107,720.7 http://www.investtoronto.ca/Business-Toronto/Key-Business-Sectors/Food-and-Beverage.aspx North American Industry Classification System George Brown College – Bachelor of Commerce (Culinary Management) 257 Foodservice Industry Sales (NAICS) ($ million) Ontario Canada 2012 2013 2012 2013 7 Restaurants, full service (722511) $8,080.7 $8,490.5 $22,545.2 $23,722.0 Restaurants, limited service (722512) 8 9,692.9 10,015.7 23,114.4 24,137.9 Foodservice contractors and caterers (7223) 1,840.5 1,942.3 4,447.2 4,600.4 Drinking places (7224) 490.2 514.5 2,338.8 2,311.3 Total, food services and drinking places (722) $20,104.4 $20,962.9 $52,445.6 $54,771.6 Accommodation foodservice (a) Institutional foodservice 9 (a) Retail foodservice 10 (a) Other foodservice 11 (a) Total Non-commercial (a) Foodservice Industry Sales ($ million) Ontario 2012 2013 $2,182.4 $2,258.8 1,467.4 1,559.4 493.7 479.8 944.8 966.5 $5,088.3 $5,264.5 Accommodation foodservice (a) Institutional foodservice 12 (a) Retail foodservice 13 (a) Other foodservice 14 (a) Total Non-commercial (a) Foodservice Industry Sales ($ million) Ontario 2012 2013 $2,182.4 $2,258.8 1,467.4 1,559.4 493.7 479.8 944.8 966.5 $5,088.3 $5,264.5 Canada 2012 2013 $5,456.0 $5,647.0 3,668.6 3,898.5 1,234.3 1,199.4 2,362.0 2,416.3 $12,720.9 $13,161.2 Canada 2012 $5,456.0 3,668.6 1,234.3 2,362.0 $12,720.9 2013 $5,647.0 3,898.5 1,199.4 2,416.3 $13,161.2 7 Starting January 2013, the North American Industry Classification System (NAICS) code 7221 was replaced by 722511. Starting January 2013, the North American Industry Classification System (NAICS) code 7222 was replaced by 722512. 9 Institutional Foodservices: includes education, transportation, health care, correctional, remote, private and public sector dining and military foodservice. 10 Retail Foodservice: includes foodservice operated by department stores, convenience stores, and other retail establishments. 11 Other Food services: includes vending, sports and private clubs, movie theatres, stadiums and other seasonal or entertainment operations. 12 Institutional Foodservices: includes education, transportation, health care, correctional, remote, private and public sector dining and military foodservice. 13 Retail Foodservice: includes foodservice operated by department stores, convenience stores, and other retail establishments. 14 Other Food services: includes vending, sports and private clubs, movie theatres, stadiums and other seasonal or entertainment operations. 8 George Brown College – Bachelor of Commerce (Culinary Management) 258 Total Food Store and Foodservice Industry Total Sales ($ million) Ontario Canada 2012 2013 2012 2013 $63,047.3 $64,802.1 $171,826.7 $175,653.6 (a) For Ontario, estimated at 40% of Canadian total Reference: Statistics Canada CANSIM Tables 080-0020 and 355-0006; Canadian Restaurant and Foodservices Association, Foodservice Facts 2014; and OMAFRA additional calculations. http://www.omafra.gov.on.ca/english/stats/food/food_ind.htm 13.2.2 Employment Outlook In terms of employment clusters, the food and beverage sector in Toronto grew consistently from 1995 to 2010, making Toronto, along with Los Angeles and Chicago, one of North America’s largest food and beverage clusters. Ontario Job Futures, a publication of the Ministry of Training, Colleges and Universities, gives “restaurant and food service manager” an above average employment prospect for the period 2013-2017. 15 More significant for this proposed degree is a recent joint study undertaken by the University of Guelph and Food and Beverage Ontario. This study found that existing labour shortages in the agri-food sector are expected to continue for positions that require postsecondary education.16 The study concluded that the sector will need individuals with business management skills but also background knowledge of agriculture and/or food and beverage processing industries and related products. The study also forecasts a need for managers and supervisors educated in agriculture, food and beverage processing, and/or food science. Leadership roles are crucial in food and beverage processing businesses, and workers who have both culinary knowledge and the skills to be a manager or supervisor are in demand. 15 http://www.tcu.gov.on.ca/eng/labourmarket/ojf/profile.asp?NOC_CD=0631 Ontario Job Futures rates employment prospects as either “Above Average”, “Average” or “Below Average”. These ratings focus on the recent labour market conditions and projections of demand for new workers, but do not consider the existing or potential supply of workers (such as new graduates and immigrants). The employment prospect ratings are developed for Ontario as a whole, and may not reflect the labour market outlook in every region of the province. “Above Average" labour market conditions usually mean that, relative to the employment situation overall, there is a better likelihood of finding stable work in this occupation, and employment prospects are attractive or improving. 16 Planning for Ontario’s Future Agri-Food Workforce: A Report on Agriculture and Food & Beverage Processing Training in Ontario Colleges and Universities.http://www.foodandbeverageontario.ca/Default.asp?id=submissions-and-statement&l=1 George Brown College – Bachelor of Commerce (Culinary Management) 259 13.3 Sector Demand for Degree Level Graduates Recent research 17 identifies an emerging “new food economy” characterized by growing consumer demand for local food and new kinds of products, 18 and by an increased prevalence of small- and medium-sized companies focusing on responding to such demands, particularly in Ontario and more specifically, Toronto. New Food Economy Requires New Food Professionals The need to consider urban trends, markets, and businesses as central to the regional food economy requires food sector professionals who possess culinary and gastronomic knowledge as well as business acumen and the ability to think creatively and strategically. A 2008 report by the Canadian government 19 discusses national trends such as the Buy/Eat Local movement, the proliferation of ethnic foods as immigration rises, the burgeoning demand for kosher and especially halal foods, and the push for organic food and sustainable practices. 20 Other consumption trends include increased preference for ready‐made or ready-to-cook foods by working families and aging adults, and foods that meet dietary restrictions. The size of the specialty food segment is doubling every six years 21 and yet no postsecondary programs are preparing graduates for the multi-disciplinary demands of the increasingly specialized food industry. Corporate, Institutional, and Government Mandates The trend to local food is eliciting corporate, institutional, and governmental responses and creating the need for educated professionals whose understanding of culinary arts and sustainable foodservice is bolstered by know-how in logistics, risk management, and marketing. This need is evidenced by commitments such as Walmart’s to stock 30% local produce in Ontario stores and by studies such as one being undertaken by the Coalition of Green Health Care in partnership with My Sustainable Canada and researchers at the University of Guelph and Wilfred Laurier University examining the feasibility of switching to local sourcing for most Ontario hospital food.22 17 See: Donald, B. (2009), “From Kraft to Craft: innovation and creativity in Ontario’s Food Economy”, Martin Prosperity Institute; also Blay‐Palmer, A. and Donald, B. (2006) “A tale of three tomatoes: the new food economy in Toronto, Canada”, Economic Geography, Vol. 82, Issue 4, 383-399. 18 2010 Toronto Food Sector Update prepared for Michael Wolfson, City of Toronto Economic Development & Culture https://www1.toronto.ca/static_files/economic_development_and_culture/docs/Sectors_Reports/2010_Toronto_Fo od_Sector.pdf 19 Agriculture and Agri‐Food Canada (2008), Ethnic and Specialty Food Expo 2008: Key Industry Trends 20 www.agr.gc.ca, Consumption Trends. See also: Serecon Management Consulting Inc. (for Agriculture and AgriFood Canada)(2005), Canadian Food Trends to 2020: a long-range consumer outlook. 21 http://www.investtoronto.ca/Business-Toronto/Key-Business-Sectors/Food-and-Beverage.aspx 22 My Sustainable Canada, at http://www.mysustainablecanada.org/projects/sustainable-consumption/61assessing-the-capacity-for-local‐food-in-hospitals-st-marys-hospital-case-study.html George Brown College – Bachelor of Commerce (Culinary Management) 260 Practices in food manufacturing and consumption are a major arena for food safety and sustainability issues. Food safety standards have tightened in recent years, making food safety an increasingly significant issue. Wilfred Laurier University professor and food industry researcher Alison Blay‐Palmer is currently developing a “Sustainability Report Card” for Canadian food systems which will provide consumers with a user‐friendly labelling system revealing the sustainability practices of everything they buy. Toronto food industry firms will thus, in time, find that their environmental standards will receive wider scrutiny than that faced under present regulations. Environmentally-conscious practices – and proof of them – will be increasingly demanded by consumers. 23 Initiatives like Toronto’s Local Food Procurement Policy (enacted in 2009 and governing city‐run daycares) bring together food producers and foodservice companies. However, some companies still hire extra staff to coordinate the sourcing of local products. 24 In addition to institutional commitments to local food, Toronto’s ground-breaking Food Charter enshrines the right of its residents to “culturally appropriate food.” All foodservices will need to strengthen their supply chains to meet the diversity of consumer demand.25 This could be particularly difficult for smaller operations that will have challenges finding cost efficient ways to get not only the products consumers want but, in some cases, the products that governments and public institutions require. The number of Ontario seniors aged 65 and over is projected to more than double from almost 2.1 million in 2013 to over 4.5 million by 2041, 26 and this pattern is matched by a trend towards ethno-culturally specific nursing and long-term care homes. Retirement facilities of every kind will need to meet the dietary, ethnic and religious needs of an aging population while complying with provincial, national, and municipal imperatives to produce and distribute food in sustainable and increasingly regulated ways. The demand for special preparation processes to meet religious requirements and allergenfree foods requires response from all segments of Toronto’s food industry: producers, distributors, foodservice companies, and retail firms. 27 One producer describes the allergysafe food market as the most significant growth area in his business. He indicates that the market will continue to expand as schools, airlines and other public domains become less welcoming to foods with allergy potential. 28 Foodservice professionals who can plan menus and develop products that meet these diverse needs and requirements are poised to take up 23 2010 Toronto Food Sector Update 2010 Toronto Food Sector Update prepared for Michael Wolfson, City of Toronto Economic Development & Culture https://www1.toronto.ca/static_files/economic_development_and_culture/docs/Sectors_Reports/2010_Toronto_ Food_Sector.pdf 25 2010 Toronto Food Sector Update 26 http://www.fin.gov.on.ca/en/economy/demographics/projections/#s2 27 Serecon Management Consulting Inc. (for Agriculture and Agri‐Food Canada)(2005). 28 2010 Toronto Food Sector Update 24 George Brown College – Bachelor of Commerce (Culinary Management) 261 important advisory and management positions in a wide range of public and private institutions. 13.4 Industry and Sector Support Refer to Section 7 – Credential Recognition of this application for letters of recognition from businesses and industry associations for the proposed George Brown Bachelor of Commerce (Culinary Management) program. 13.4.1 fsSTRATEGY Survey – Industry Participants An independent foodservice industry consulting firm, fsSTRATEGY Inc., was engaged in December 2013 to assist the Chef School in determining industry and employer support for the proposed degree. fsSTRATEGY conducted 40 interviews with the following industry operators and the sector’s leading thinkers (“thought leaders”): Sector Focus Multi-Unit Foodservice Operators Organization The Keg Tim Hortons SIRCorp Tortoise Restaurant Group Retirement Home Chains Revera Amica Diversicare Attractions Air Canada Centre Clublink Niagara Parks Commission Calgary Stampede Hotel Chains/Operators Fairmont Hotels and Resorts International (“Fairmont”) Representative Interviewed David Sockett Director of Human Resources Andy Jorge Director of Product Development Grey Sisson CEO Corey Dalton CEO Edwin Brunink National Director Culinary Brenda Allen VP Human Resources Elena Randall Director Foodservice Robert Bartley Senior Director Food & Beverage Neil Osborne Vice President Clubhouse Operations Paul Pennock Director Culinary Services Duane Horpinuk Director Food Services Tracy Kalameris Director Human Resources George Brown College – Bachelor of Commerce (Culinary Management) 262 Sector Focus Organization Starwood Hotels and Resorts (“Starwood”) Marriott Hotels (“Marriott”) Delta Hotels and Resorts (“Delta”) Westmont Hospitality Group (“Westmont”) Coast Hotels (“Coast”) Off-Premise Caterers Enville Presidential Gourmet Encore Food with Elegance Daniel et Daniel a la Carte Catering Large, Self-Operated Institutions McMaster University Contract Foodservice Management Compass Group Canada University of Toronto Aramark Canada Dana Hospitality Food Processors and Maple Leaf Consumer Foods Brokers Marsan Foods McCain Foods Canada The Meat Factory Foodservice Distributors Retail Grocery Gordon Foodservice Summerhill Market Representative Interviewed Greg McNeil Director Food & Beverage Sheraton Centre Toronto Steve Chang Executive Chef, Marriott Montreal Robin O’Hearn Director of Talent Management Todd Connors Director of Food and Beverage Kathryn MacDonald Regional Director of Food and Beverage Geoffrey Johnson Owner Peter Carruthers Owner Cary Silber Owner Daniel Megly Owner Brian King Owner Bill McFadden Director Hospitality Services Jaco Lokker Director Food Services Mike Masse President, Foodservices Kevin Hamer Director Culinary, Strategic Assets Bob Geitz Culinary Operations Manager Bob Villeneuve Director of Culinary Innovation Graeme Jewett President Jeff Veysey Vice President Sales, Food Service William Wallace Corporate Chef, Business Development Steve Kampstra President and General Manager, Ontario Christy McMullen Fresh Food George Brown College – Bachelor of Commerce (Culinary Management) 263 Sector Focus Organization Longo’s Sector Thought Leaders Canadian Tourism Human Resource Council (“CTHRC”) Canadian Restaurant & Foodservices Association (“CRFA”) Canadian Association of Foodservice Professionals (“CAFP”) Hotel Association of Canada (“HAC”) Ontario Restaurant Hotel and Motel Association (“ORHMA”) Canadian Federation of Independent Grocers (“CFIG”) Source: fsSTRATEGY Inc. Representative Interviewed Gary Wildman Fresh Merchandising Wendy Swedlove President Garth Whyte President Jim Greenway Senior Management Advisory Council Member Tony Pollard President Tony Elenis President Ward Hanlon Vice President Industry Affairs and Business Development 13.4.2 fsSTRATEGY Survey – Desired Graduate Skill Sets The primary skills that the industry representatives felt should be included in the proposed program are leadership and management, marketing and sales, communications, creative thinking and the ability to adapt to trends, and financial management. Human resource and interviewing skills are also very important: some contacts mentioned these skills specifically while others mentioned various aspects of human resources as being important for success in the industry. 13.4.3 fsSTRATEGY – Sector Response on the Need for Proposed Program When asked whether there was a need for the proposed program, 38 of 40 sector representatives affirmed that there was. Many interviewees were very enthusiastic about the possibility of George Brown offering this program. Sector Response – Need for Proposed Program Multi-Unit Foodservice Operators Retirement Home Chains Attractions Hotel Chains/Operators Off-Premise Caterers Yes No 4 3 4 5 4 0 0 0 1 1 George Brown College – Bachelor of Commerce (Culinary Management) 264 Sector Response – Need for Proposed Program Large, Self-Operated Institutions Contract Foodservice Management Food Processors and Brokers Foodservice Distributors Retail Grocery Sector Thought Leaders Total Source: fsSTRATEGY Inc. Yes No 2 3 4 1 2 6 38 95% 0 0 0 0 0 0 2 5% 13.4.4 fsSTRATEGY Survey – Summary of Anecdotal Evidence of Program Need In their comments, the 38 industry representatives who responded that they saw a need for the proposed program also emphasized that schools currently graduate either culinarians who don’t understand the front of house or management students who don’t understand culinary. Comments such as “it is important that management understand food” and “having a chef that understands the business side is important” were frequently expressed in the comments section of the fsSTRATEGY Inc. survey. Some respondents noted in particular that management difficulties can arise when managers only understand one or the other (usually front of house) which makes it difficult to manage effectively. Respondents also remarked that upgrading of skills is necessary since “the business of running a kitchen has become more complicated.” One industry representative explained that “historically, expectations were to control labour and food cost; now chefs are expected to manage and jobs are more complex.” Many agreed on the importance of experience for getting senior roles and yet noted that, currently, in the sector, many culinary employees “hit a glass ceiling as the lack of business acumen limits how high they can climb in their career.” Further, according to the fsSTRATEGY Inc. survey results, many foodservice operators have cut back on development programs so applicants need better training to become top performers. From the point of view of companies that distribute and manufacture (especially those manufacturers who have a high percentage of foodservice business as part of their portfolio), “graduates from such a program would have a huge advantage.” Finally, one respondent observed that there is a gap in the Canadian education system, especially if students want to explore employment outside Canada. “American companies expect students to have a degree to grow in their careers. So while students could grow through various levels of culinary in Canadian companies, anyone working for an American company, in Canada or the United States, will be expected to have a degree to get promoted.” George Brown College – Bachelor of Commerce (Culinary Management) 265 13.4.5 fsSTRATEGY Survey – Willingness to Hire Program Graduates Given the industry support for the proposed program, it is not surprising that the industry representatives expressed a willingness to hire program graduates: Sector Response – Willingness to Hire Graduates Multi-Unit Foodservice Operators Retirement Home Chains Attractions Hotel Chains/Operators Off-Premise Caterers Large, Self-Operated Institutions Contract Foodservice Management Food Processors and Brokers Foodservice Distributors Retail Grocery Total Yes No 4 3 4 6 4 2 3 3 1 2 32 94% 0 0 0 0 1 0 0 1 0 0 2 6% Source: fsSTRATEGY Inc. Note the industry’s “thought leaders” were not asked about their interest in hiring program graduates. 13.4.6 Employer Feedback on Potential Job Opportunities The Program Development Advisory Committee (PDAC) and Program Advisory Committee (PAC) formed to guide development and delivery of the proposed program confirmed strong industry interest in hiring degree graduates. Two PAC members representing industry associations provided the following statements: • Tony Elenis, President and CEO of the Ontario Restaurant Hotel & Motel Association (ORHMA): “I see strong need for graduates with the knowledge and skills necessary to participate in culinary management teams within a variety of foodservice environments. The program’s emphasis on culinary management, accounting, marketing, supply chain management and industry research will produce highly-desirable employment candidates.” • Garth Whyte, President and CEO of Restaurants Canada, wrote that “Many companies are now seeking degree-level candidates to assume upper-level culinary positions, but Canada does not offer a bachelor-level culinary degree within which chefs could hone skills specific to their industry.” George Brown College – Bachelor of Commerce (Culinary Management) 266 Refer to Section 7 – Credential Recognition for evidence of PAC member and employer interest in graduates of the proposed program. In the fsSTRATEGY Inc. survey, industry representatives were asked to state the number of positions that exist within their organizations and the number of graduates that could typically be hired each year: Positions Grouped by Industry and Skill Focus Tim Hortons Keg Tortoise Restaurant Group Revera Diversicare Amica Air Canada Centre Niagara Parks Commission Calgary Stampede Clublink Starwood Management Trainee Starwood First Cooks Starwood Second Cooks Marriott Delta Sous Chef Delta Chef de Partie Delta Chef Fairmont Encore Food with Elegance McMaster University University of Toronto Dana Hospitality Aramark Compass Trainee Compass Entry Level McCain Foods Maple Leaf Meat Factory Gordon Food Service Summerhill Market Longo’s Source: fsSTRATEGY Inc. Number of Positions 6 105 34 400 80 2 20 to 22 42 7 8 to 10 2/hotel 10/hotel 10/hotel 8/hotel 111 111 37 Many 6 9 5 to 8 150 500 70 5 2 500 60 25 to 30 Number of Positions Available/Year >1 5 2 or 3 40 5 to 6 N/A 1 8 0 2 or 3 2/hotel 7/hotel 3 to 5 Many 1 to 2 6 to 9 2 to 3 N/A 12 to 36 3 to 5 5 to 15 6 to 8 1 1 150 3 to 4 8 to 9 The industry representatives were asked what positions graduates of the proposed program would be qualified for if hired. They provided the following feedback: George Brown College – Bachelor of Commerce (Culinary Management) 267 • Multi-unit foodservice operators saw a variety of positions to which graduates from the proposed program could aspire – some at the entry level, some further down the road after gaining some experience. For example, a representative from one major Canadian chain stated that a likely position for such a graduate would be in product development, perhaps as a Product Development Specialist responsible for a product category and making $50,000 to $60,000. Another well-established, multi-unit foodservice company declared that “all things being equal (e.g., industry experience), an applicant who had the degree would be favoured over an applicant who did not have the degree” and the degree could “help the entry level applicant grow into a supervisory role faster.” A similar operation enthused that it “would be great” to train kitchen managers or assistant managers “with the goal that they would become more than kitchen managers.” • Retirement home chain respondents agreed that with some experience, midmanagement positions would be suitable and positions such as Director of Culinary Services would also be possible. “The proposed skills”, wrote one representative, “would make the student a valuable assistant to the Director of Food and Beverage” (culinary support for Dietitian – assessment of presentation, equipment/technique, flavour profiles etc.) or, wrote another, “as a Corporate Manager of Dining Service”. • Attractions sector representatives from the foodservice industry identified attractions as a perfect opportunity for culinary degree graduates who could work in culinary positions for a few years and then graduate to being a Chef-Manager, followed by a Food and Beverage Manager and then on to General Management. Similar career trajectories were proposed by the representatives of hotels and hotel chains, many of whom emphasized the importance of education in their businesses. • Contract foodservice management and large self-operated institutions agreed that graduates would be hired into Assistant Manager ($39,860 to $49,824) or Associate Manager ($43,527 to $54,408) positions (second-in-command in a larger foodservice outlet), who could then grow to manage a smaller unit and on to running a large one. This could then translate into an Operations Manager or Procurement Manager position, followed by Assistant Director and then Director. One company stated definitively that the degree gives culinary graduates career leverage: “a graduate would fast track positions such as Assistant Manager or Shift Manager in a large account, growing to a Manager in a small account and then onward.” As highlighted in the above feedback, degree graduates may join the labour force at an entry-level position, but the degree will likely expedite their career and progression in management. As one hotel chain representative stated, “a potential employee completing such a Program is going to get fast tracked at our hotels.” When asked to provide estimates of the entry-level annual salaries of George Brown College – Bachelor of Commerce (Culinary Management) 268 culinary management diploma graduates versus graduates of the proposed Bachelor of Commerce (Culinary Management) degree, the responses yielded the following ranges: Level of Education Estimated Annual Salary (Low) Estimated Annual Salary (High) $33,000 $41,667 $35,207 $65,501 Culinary Management Diploma Bachelor of Commerce (Culinary Management) Degree 13.4.7 Potential Career Paths While some degree graduates may start their careers in an entry-level position, they will have the knowledge and skills to expedite their career pathways. Depending on the graduate’s focus, possible career pathways include: Foodservice Employment Areas Multi-unit Foodservices Possible Career Paths • • Director of Operations with culinary experience requirements Corporate/Menu Development Chef Retirement Facilities and Chains • • • Director of Foodservice Executive Chef Director of Food & Beverage Hospitality and Tourism • • Director of Food & Beverage Positions with various types of organizations such as attractions, convention centres, hotels, off premise catering, etc. Contract Foodservice Management • • • • Corporate or Regional Chef District Manager Regional Manager Regional Vice-President Food Processors and Brokers • • • Development Chef Sales Representative Sales Manager George Brown College – Bachelor of Commerce (Culinary Management) 269 Foodservice Employment Areas Possible Career Paths Distributors • • Corporate Chef Executive Chef Business Consulting • • • • • • Foodservice Logistics Food and Beverage Consulting Food and Beverage Market Research Media work Event Chef Owning a restaurant, catering services Entrepreneurship 13.4.8 Sample Job Advertisements The following table provides sample job advertisements that are representative of the types of positions available at the following job search sites: www.hcareers.ca www.charityvillage.com www.workopolis.com www.canadajobs.com www.jobbank.gc.ca Sample Job Advertisements Area Foodservice Marketing Organization, Position and Posting Date Direct Link Foodservice Marketing Analyst Location Newmarket (April 2015) Job Description (Summary) Researching foodservice product information University degree required Generation of customized market share reports Possess strong analytical skills Creation and analysis of Client presentations Knowledge of foodservice industry an asset Assigned Client management and projects Hospitality Crowne Plaza Junior Sous Chef (Full Time) (April 2015) Kitchener Waterloo Education Requirements Scope: Assists the Executive Chef in supervising and coordinating the activities of the kitchen staff. Primary Responsibilities: Observes workers in the daily operation of the kitchen, checking methods of food preparation, portioning, cooking, garnishing and timeliness of food preparation; Cooks, carves George Brown College – Bachelor of Commerce (Culinary Management) Education/ Experience: Culinary School degree or equivalent work experience. Special consideration will be given to those who exhibit exemplary performance. Certification: Red Seal 270 Sample Job Advertisements Area Restaurant Review (Web and Mobile Search) Organization, Position and Posting Date Zomato (recently acquired Urbanspoon) Location Toronto Account Executive (AE) (April 2015) Theme Park/ Amusement Park Canada’s Wonderland Assistant Manager, Food Service Operations (January 2015) Vaughan Job Description (Summary) Education Requirements and bones meats and prepares dishes according to recipes during rush periods for banquets or other functions; Assists in the hiring, scheduling, training and career development of kitchen employees; Assists Executive Chef, Banquet Manager, sales and banquet staffs with social parties, banquets and special events: Manages the kitchen and assumes responsibility in the absence of the Executive Chef. Certification an asset Reporting to the Regional Sales Manager the AE will be a selfsufficient member of the sales team responsible for their own book of business, including larger accounts, as well as acting as a role model and formal mentor to some of the newer Business Development Associates on the team (entry level sales role). University/ College Degree or equivalent blend of formal education and experience Assist in managing the daily operations of the Food Service Department (including labour cost, cash control, special events management, training & development, equipment training and maintenance and customer service) Postsecondary certificate or degree in business or related field, or equivalent combination of education and experience Certification or prior training in a consultative selling approach considered an asset Ability to establish relationships and maintain credibility with restaurant owners and their management teams Ensure that internal controls within the department are in place, routinely evaluated and followed. Ensures all duties in food George Brown College – Bachelor of Commerce (Culinary Management) 271 Sample Job Advertisements Area Organization, Position and Posting Date Location Job Description (Summary) Education Requirements locations are performed in a safe manner and by Ministry of Health guidelines Keeps abreast of current trends and practices in fields of expertise. Assist with the administration for all pertinent systems (POS, audit program(s), training manuals and documentation) Communicate on an ongoing basis with Operating Departments, Maintenance and IS by scheduling and attending all necessary meetings. Manage the employment experience of the seasonal staff Hotel / Catering Novotel North York GTA Sales Manager; Catering and Corporate Groups (November 2014) Assists and complies with sales policies and procedures and brand standards, developing, enhancing and implementing thereof. College or university degree Researches markets in order to identify potential sources of business and re-prioritize activities as needed. Collects market and competitive intelligence to assess and implement strategies and longterm goals. Regularly conducts competitive price shopping to ensure hotel is appropriately priced for all seasons in specific market segments. Retirement Residence Heritage Meadows, Cambridge Executive Chef Southern Ontario Demonstrate the leadership and managerial skills necessary to: 1) direct the Food Service staff in all areas of Food Service; 2) George Brown College – Bachelor of Commerce (Culinary Management) Culinary Arts Degree and two years experience in institutional or full- 272 Sample Job Advertisements Area Organization, Position and Posting Date (November 2014) 13.5 Location Job Description (Summary) ensure proper food preparation with exceptional taste and outstanding presentation; 3) ensure preparation of foods for residents’ special dietary requirements; 4) ensure proper food inventory; 5) promote and operate a clean and sanitary kitchen and dining room area, and 6) operate within budget. Education Requirements service restaurant cooking or five years high volume cooking and fine dining experience or equivalent Certified in ServSafe Hazard Analysis Critical Control Point (HACCP) Evidence of Student Demand 13.5.1 Student Interest in the Sector George Brown’s Chef School has an established reputation for providing high quality programs for the culinary sector and receives a significant number of applications for its programs. The level of interest in Ontario for culinary management is best reflected in the current demand for the culinary management diploma programs. The following table summarizes student interest in the sector through the number of applications and registrations for selected culinary management diploma programs and the large number of applicants interested in George Brown’s programs: Number of OCAS Report (April 2015) Applications Enrolment College Program Title 2013 2014 2015 2013 2014 Algonquin Culinary Management 438 409 167 272 113 Centennial Culinary Management - International 215 206 68 155 27 Conestoga Culinary Management 151 148 37 107 45 George Culinary Management 1,329 1,147 457 706 322 Brown Culinary Management (Integrated Learning) 662 625 212 235 98 Georgian Culinary Management Co-op 251 215 125 139 72 Humber Culinary Management 790 743 396 429 N/A Source: Ontario College Application Service Report: April 13, 2015. Note that some applicants apply to more than one program. George Brown College – Bachelor of Commerce (Culinary Management) 273 13.5.2 George Brown Students’ Demand for the Degree CHCA conducted a survey of its current students and alumni (the “survey”) to determine interest in the Program. 29 fsSTRATEGY Inc. was engaged to design and administer the survey on behalf of CHCA. Respondent feedback was generally positive for the proposed program. Most respondents see value in obtaining a degree in terms of the impact the qualification is perceived to have on income. More than half (64%) of respondents would have enrolled in the program had it been available when they enrolled at CHCA previously and 59% said they would consider returning to CHCA to enroll in the program. Some conditions apply to respondents’ intent to enroll. The most common condition is the ability to transfer credits from the diploma program. Most respondents (86%) like the proposed offering for the program which suggests that the program framework is relevant to the market’s needs. The greatest opportunities for sector focuses appear to be restaurant chains, hotel chains/operators, retirement homes, food manufacturing/development, and contract caterers. 13.5.3 Intent to Enroll Respondents were asked whether they would have enrolled in the degree program instead had it been available when they enrolled for their CHCA program: Source: fsSTRATEGY Student Survey 29 Respondent Profile: Most respondents were between 18 and 24 years of age (69%) and a large majority of them were either students (77%) or graduates (19%) of Culinary Arts programs. Overall, less than one quarter (22%) of respondents were graduates of a CHCA program and of that group, the largest proportion (39%) completed their CHCA program two to four years ago. Respondents’ gender was relatively balanced. Males accounted for 49% of responses while females accounted for 41% of responses (10% did not indicate gender). George Brown College – Bachelor of Commerce (Culinary Management) 274 As shown above, 64% of respondents said they would have enrolled in the program if it were available when they enrolled in their CHCA program. On average, graduate and student respondents have similar opinions regarding interest in the program. Baking Pastry Arts students appear to be slightly less interested in the program, most likely due to the fact that the program is positioned as a culinary arts and commerce curriculum and not baking and pastry focused. Respondents were also asked whether they would consider returning to CHCA to enroll in the proposed program if it were available. Due to the importance of this question to the objectives of the survey, responses have been presented in several cross tabulations. The tables below illustrate intent to consider enrollment in the program by respondent type and number of years since graduation: Would Consider Enrollment by Respondent Type: Baking Pastry Arts Baking Pastry Arts Graduates Students Response No 10 (53%) 1 (20%) Yes 9 (47%) 4 (80%) Total 19 (100%) 5 (100%) Culinary Arts Culinary Arts Response Students Graduates No 52 (42%) 205 (41%) 71 (58%) 293 (59%) Yes Total 123 (100%) 498 (100%) Source: fsSTRATEGY Student Survey Would Consider Enrollment by Number of Years since Graduation: Response No Yes Total Response No Yes Total This Year 3 (21%) 11 (79%) 14 (100%) Five to Seven Years Ago 13 (59%) 9 (41%) 22 (100%) One Year Ago 14 (50%) 14 (50%) 28 (100%) Eight to Ten Years Ago 3 (33%) 6 (67%) 9 (100%) Two to Four Years Ago 19 (40%) 28 (60%) 47 (100%) Over Ten Years Ago 1 (25%) 3 (75%) 4 (100%) Source: fsSTRATEGY Student Survey 13.6 Additional Sources Statcan National Occupation Classification; See 6321 Program Development Advisory Committee (PDAC) meeting – July 7, 2014 Program Advisory Committee (PAC) meeting – October 20, 2014 George Brown College – Bachelor of Commerce (Culinary Management) 275 Section 14 Duplication George Brown College conducted a comparative analysis of Ontario postsecondary programs that are most closely aligned with the proposed Bachelor of Commerce (Culinary Management). The analysis was performed using information from postsecondary websites and industry-based sources. 14.1 Comparison with College Degree Programs Although several college Hospitality and Hospitality & Tourism Management baccalaureate degrees offer advanced instruction in fields related to restaurant management, none offers the indepth exposure provided by George Brown’s proposed degree program with respect to food operations management, sustainable-focused food studies, local and international perspectives, and skills tailored specifically to the culinary field. Institutions: Algonquin College, George Brown College, Humber College, Niagara College Program Names: Bachelor of Hospitality and Tourism Management (Algonquin) Bachelor of Administration – Hospitality (George Brown) Bachelor of Commerce – Hospitality and Tourism Management (Humber) Bachelor of Applied Business – Hospitality Operations Management (Niagara) Program Description: These four-year degree programs prepare students for management positions in hotels, resorts, cruise ships, travel agencies, and other guest-services organizations. Hospitality degrees are the only college degree programs available in Ontario that provide interdisciplinary crossover with the proposed culinary management degree program. The exposure to culinary-related curriculum in the above-named hospitality programs is minimal or covers only introductory-level material. Analysis of Similarities and Differences: • There is no bachelor-level culinary degree offered in Canada. Hospitality degrees contain limited similarities with the proposed culinary degree. • Similarities: − Food and beverage management systems are shared between both fields. − The existing degrees and the proposed degree offer students training in business knowledge (e.g., accounting, communications, human resources, economics, and marketing). − Similar job opportunities exist for graduates of both types of degree programs, although culinary management students have much more in-depth preparation toward transitioning into culinaryrelated management and development positions. George Brown College – Bachelor of Commerce (Culinary Management) 276 − • 14.2 Hospitality degree programs typically include one or two opportunities for industry-externship or experiential learning. Differences: − George Brown’s proposed degree exposes students to significantly greater breadth and depth of sustainable culinary management concepts, culinary skills and knowledge and includes workintegrated experiences that are specific to the culinary field, some of which may have an international component, should students choose to work abroad. Comparison with College Advanced Diploma Programs The Ontario colleges that offer three-year advanced diplomas in disciplines related to culinary management are Centennial College, Georgian College, and Niagara College. 1. Institution: Centennial College Program Name: Hospitality and Tourism Administration Program Description: Centennial’s three-year advanced diploma in Hospitality and Tourism Administration program focuses on marketing, accounting, communications, law, and special events, specifically in hotels and tourism operations. Analysis of Similarities and Differences: • Centennial’s program has some similarities to the proposed degree with respect to content, but does not provide the same depth and breadth of knowledge, scholarship, research, chef skills, revenue management, nutrition and food science, and breadth of knowledge (via food studies and liberal studies courses). While similar job opportunities may exist for graduates of both programs, Centennial graduates will be more suited to positions in hotels and travel operations while graduates of George Brown’s proposed degree will be trained to work in and supervise restaurant and food and beverage operations. • Similarities: − Centennial College offers students an introduction to accounting, human resources, finance, marketing, and food and beverage. − While similar job opportunities may exist for graduates of both programs, Centennial graduates are more suited for positions in hotels and travel operations. • Differences: − Centennial’s program provides instruction in Tourism (e.g., Dimensions of Tourism, Cultural and George Brown College – Bachelor of Commerce (Culinary Management) 277 − − − − 2. Heritage Tourism, World Geography for Tourism, and Responsible Tourism). These are not offered in the proposed degree. Students in George Brown’s proposed degree are trained to work in and supervise restaurant and food and beverage operations. George Brown’s proposed degree offers greater depth of knowledge in sustainable restaurant operations, multicultural cookery, accounting, marketing, law, and communications. The proposed degree gives students a well-rounded knowledge of research in the culinary and management fields and teaches students to conduct research in those fields. Students in George Brown’s proposed degree are required to take ten liberal studies courses to provide a breadth of knowledge that is not available through Centennial’s three-year diploma. Institution: Georgian College Program Name: Hospitality Administration – Hotel and Resort (Co-op) Program Description: This advanced diploma program builds on Georgian’s two-year Hospitality Management – Hotel and Resort diploma program and includes two co-op work terms equating to 1,440 hours of paid work experience. Students learn introductory accounting, marketing, food and beverage management, accommodations, and human resources management. Graduates from the advanced diploma are prepared to work in the hospitality industry. Analysis of Similarities and Differences: • Georgian’s Hospitality Administration – Hotel and Resort (co-op) is very similar to the various hospitality and tourism diplomas offered throughout Ontario but focuses specifically on hotel and resort management. • Similarities: − Students in Georgian’s diploma program are introduced to accounting, human resources, finance, marketing, and food and beverage. − Similar job opportunities exist for graduates of both programs. − Georgian has 1,400 hours of supervised placements. • Differences: − While Georgian’s program introduces students to research, George Brown’s proposed degree provides students with degree level outcomes, including a deeper knowledge and application of research through Fundamentals of Research, Statistics, Market and Feasibility Research I and II, and Research and Development. − George Brown’s proposed degree includes instruction in nutrition and food science not taught in Georgian’s program. − George Brown’s proposed degree instructs students in foodservice management from international and sustainable perspectives. George Brown College – Bachelor of Commerce (Culinary Management) 278 3. Institution: Niagara College Program Name: Culinary Innovation and Food Technology (Co-op) Program Description: This program is a three-year advanced diploma that provides students with instruction on culinary arts and food science. It prepares students to work in the areas of product development, production management, quality assurance, food packaging, and food research. Analysis of Similarities and Differences: • George Brown’s proposed degree and Niagara College’s advanced diploma share many similarities in regard to chef skills and nutrition. However, George Brown’s proposed program challenges students at the degree level which provides them with significantly more complexity, breadth, and depth of content, methodologies, concepts, and academic skills related to food studies, business and management. • Similarities: − Niagara College’s advanced diploma provides students with an introduction to chef skills. − Students in Niagara’s advanced diploma gain knowledge on the science behind food, baking, and cooking. These topics are also covered in the proposed degree. • Differences: − Niagara’s advanced diploma, while introducing students to food science, does not provide students with degree-level sustainable culinary management skills and international culinary knowledge offered in George Brown’s proposed degree. 14.3 Comparison with College Diploma Programs Institutions: Algonquin College, Canadore College, Centennial College, Conestoga College, Confederation College, Durham College, Fanshawe College, Fleming College, George Brown College, Georgian College, Humber College, Lambton College, Loyalist College, Niagara College, Sault College, St. Lawrence College, St. Clair College Program Name: Culinary Management Program Description: These two-year programs provide students with the knowledge and skills required to work in an entry- George Brown College – Bachelor of Commerce (Culinary Management) 279 level management role in a foodservice environment. Practical skills taught include culinary skills and theory, accounting, communications, human resources, and restaurant administration. Analysis of Similarities and Differences: • Similarities: − Program content includes introductory concepts related to chef skills and culinary administration. − Graduates can work in a wide range of areas including restaurants, long-term care facilities, food research labs, hotels, and food distribution companies. • Differences: − Diploma students take fewer electives, resulting in a limited breadth of knowledge compared to the proposed degree that includes ten liberal studies courses. − George Brown’s culinary degree embeds sustainable foodservice strategies throughout the program, offering students exposure to significantly greater sustainable management concepts relevant to both local and international settings. − Diploma programs lack courses on research methods and economics, and are limited in their instruction on accounting, finance, revenue management, and communications. − While many of the diploma programs include work placements, the proposed degree requires not only an externship in a restaurant but also an externship in a management position, or the undertaking of management research. Additionally, should students choose to complete an international placement, the CHCA externship office is experienced in facilitating such opportunities. − Graduates of the diploma programs are well suited to take positions as line cooks or lower-level managers in foodservice operations. While these positions are also available to proposed degree graduates, the degree graduates’ opportunity for advancement will be much greater due to their knowledge of business processes including accounting, communications, research, marketing, and finance. Note: Section 4 – Program Content contains additional information and details related to the gap analysis conducted by George Brown College to identify bridge pathway opportunities between Ontario Culinary Management diploma programs and the proposed degree. George Brown College – Bachelor of Commerce (Culinary Management) 280 14.4 Comparison with College Graduate Certificate Programs Institutions: Niagara College Program Name: Hospitality and Tourism Management Program Description: Admission requirements for this graduate certificate include a bachelor’s degree or an Ontario college diploma. The program is designed for students to improve or build their knowledge on the topics of management and communications. Students learn about communications, accommodations management, tourism, human resources, leadership, and finance. Analysis of Similarities and Differences: • Similarities: − Students obtain training in communications, finance, human resources, and food and beverage management. − Graduates can work in a wide range of areas including restaurants, long-term care facilities, food research labs, hotels, and food distribution companies. • Differences: − Niagara’s graduate certificate lacks courses on research methods and economics. Compared to the proposed degree, it is limited in instruction of accounting, finance, revenue management, communications, and sustainable foodservice operations. − The certificate is heavily weighted on the hotel and tourism industries, while the proposed degree focuses on the foodservice industry. − Niagara’s certificate does not require students to go through an internship, in contrast to the proposed degree that has two externships. − Graduates of the certificate program are well suited to take positions as line cooks or lowerlevel managers in culinary operations. While these positions are also available to the proposed degree’s graduates, opportunities for advancement are much greater for graduates of the proposed degree program due to their capacity for research and communications, and knowledge of business processes including accounting, marketing, and finance. 14.5 Comparison with University Degree Programs No Canadian universities offer culinary baccalaureate programs since hospitality degree programs have traditionally offered a degree pathway for culinary management diploma graduates. Most hospitality degrees tend to prepare students for general entry into hospitality management or to enter graduate-level programs in fields related to hospitality. As a result, George Brown College – Bachelor of Commerce (Culinary Management) 281 university graduates with hospitality degrees who are interested in a culinary-related career often consider obtaining a college credential to develop the skills needed for culinary specialization. The proposed George Brown degree combines culinary skills training, food studies specialization, and food operations management preparation. This offers graduates entry to the culinary field, the broader hospitality industry, food-related professions, or further graduate studies. The Canadian university programs that most closely align with George Brown’s proposed degree are: University University of Guelph University of Guelph University of Guelph Ryerson University 1. Program Bachelor of Commerce – Hotel and Food Administration Bachelor of Commerce – Food and Agricultural Business Bachelor of Commerce – Tourism Management Bachelor of Commerce – Hospitality and Tourism Management Institution: University of Guelph Program: Bachelor of Commerce – Hotel and Food Administration Program Description: Graduates obtain a four-year Bachelor of Commerce degree designed for entry into hospitality management employment or graduate studies. Analysis of Similarities and Differences: • Similarities: − Students take courses related to food and beverage administration. • Differences: − Students in George Brown’s proposed culinary management program receive an education that specifically tailors food, beverage, and foodservice management theory to classic and contemporary culinary practice and food studies. Whereas Guelph’s Hotel and Food Administration program offers graduates preparation in management models appropriate to a wide variety of hospitality sectors, it only has one food theory course, one restaurantmanagement course, and one beverage management course, and little in the way of international culinary practice and externship opportunities. − Graduates of George Brown’s proposed degree will possess culinary skills, knowledge of sustainable kitchen management, beverage management, and broader sustainable foodservice operations management. This preparation will provide pathways into management positions in culinary, food development or hospitality management sectors. George Brown College – Bachelor of Commerce (Culinary Management) 282 2. Institution: University of Guelph Program: Bachelor of Commerce – Food and Agricultural Business Program Description: Graduates obtain a four-year Bachelor of Commerce degree designed for entry into the food commodities research and brokerage, food markets research, finance, food and agricultural policy, or into graduate programs. Analysis of Similarities and Differences: • Similarities: − Students take courses related to food business. • Differences: − Students in the Food and Agricultural Business program receive theoretical instruction in the areas of macro-level food business, finance, and economics related to national and global food systems. George Brown’s degree program graduates receive some instruction in global food systems, but business education focuses on restaurant and corporate foodservice models. − Unlike the Food and Agricultural Business Bachelor of Commerce, George Brown’s proposed degree develops students’ culinary skills and knowledge. 3. Institution: University of Guelph Program: Bachelor of Commerce – Tourism Management Program Description: Graduates obtain a four-year Bachelor of Commerce degree designed to prepare them for entry into the tourism and recreation fields, or into graduate programs. Analysis of Similarities and Differences: • Similarities: − Students take courses related to tourism, recreation, hospitality management, marketing, and economics that include international perspectives. • Differences: − This program contains some crossover with George Brown’s proposed degree in the area of hospitality management, but it does not contain cooking, restaurant, or sustainable food and George Brown College – Bachelor of Commerce (Culinary Management) 283 − 4. beverage management curriculum. While Guelph’s Tourism Management degree focuses on management and the tourism industry, George Brown’s proposed Bachelor of Commerce (Culinary Management) focuses on the restaurant and foodservice industries with a strong focus on sustainable practices and multicultural culinary perspectives. Institution: Ryerson University Program: Bachelor of Commerce – Hospitality and Tourism Management Program Description: The Bachelor of Commerce Degree in Hospitality and Tourism Management is designed to give graduates hospitality management and analytical skills relevant to hospitality operations management careers. It includes a practical restaurant-management component, as well as a 1,000-hour hospitality externship. Analysis of Similarities and Differences: • Similarities: − Students take courses related to food and beverage management and industrial research design relevant to hospitality sectors. − Students are required to complete industry externship hours. • Differences: • George Brown’s proposed program provides students with knowledge of and exposure to culinary studies and food research as disciplines in and of themselves; this is a key differentiating factor. • Compared to the proposed program, Ryerson students’ exposure to food related curriculum is limited to only that which is applicable to the target hospitality sector. As such, Ryerson’s program does not have the breadth and depth of culinary theory, sustainable foodservice management, and skills offered in the proposed program. • The proposed degree program focuses on a wider range of foodservice operational perspectives and includes 980 industry hours, some of which can be experienced in international placements should students wish to do so. George Brown College – Bachelor of Commerce (Culinary Management) 284 14.6 Conclusion Based on the comparative analysis, the proposed Bachelor of Commerce (Culinary Management) satisfies the Board’s requirement for non-duplication of programs. There is no similar program operating in Canada. The George Brown degree will provide Ontario with graduates who have: • An in-depth understanding of the key concepts, methodologies, current practices, and theoretical approaches related to cooking and foodservice management. • A focus on the international origins and evolution of modern culinary practices from both theoretical and practical culinary perspectives. • Received the breadth of core curriculum needed to evaluate the appropriateness of different approaches to solving problems across a wide spectrum of situations, foodservice operational styles, and in a variety of positions. • Developed leadership skills that will assist in promoting the field of cooking and foodservice management. • Developed understanding of food scholarship and an ability to apply theories of food to further business and academic pursuits. • Developed skills and knowledge related to working in varied culinary teams. • Awareness of sustainable foodservice operational models with a focus on integrative approaches to environmental, regional, sociocultural, and economic factors. • Completed 980 hours of field experience. In summary, the proposed Bachelor of Commerce (Culinary Management) program satisfies the Non-Duplication of Programs standard by: 1. Surpassing the standards of related diploma programs. 2. Being related to, but sufficiently different from, existing degree programs offered in Ontario. 3. Meeting a need, by virtue of the preceding two facts, that is not adequately addressed by other postsecondary programs in Ontario. George Brown College – Bachelor of Commerce (Culinary Management) 285 Section 15 Optional Material This section includes articles that provide additional examples of the academic and industry-related activities of the George Brown Chef School. Table of Contents 1 Title: Date: 2 Overview: Dr. Whibbs, a faculty member involved in the degree program development, lectured on “The Alchemist’s Cookbook and the Gastronomy of Taste” in conjunction with an exhibition of the manuscript Liber de Secreti naturali [1438], Othmer Library of Chemical History, Chemical Heritage Foundation, Philadelphia, April 3, 2015. Title: News Release: “George Brown College Partners with Alain Ducasse Education” October 17, 2014 Date: 3 Conference Paper: ““The Alchemist’s Cookbook and the Gastronomy of Taste”” April 3, 2015 Overview: In October 2014, George Brown College announced a partnership agreement with Alain Ducasse Education (ADE) that provides students with the opportunity to live, learn, and gain hands-on experience in France. The partnership expands the Chef School’s academic offerings to include a new three-semester Advanced French Patisserie graduate certificate program, set to begin in Spring 2015. Title: News Article: “George Brown Cooking School Fit for Future Celebrity Chefs” August 23, 2012 Date: Overview: The Toronto Star article describes the architectural elements of two buildings which are part of George Brown’s School of Hospitality. George Brown College – Bachelor of Commerce (Culinary Management) 286 Table of Contents 4 Title: Date: 5 6 News Article: “’Superfood’” Provides the Seed for a New Business and Novel Culinary R&D at George Brown College” May 28, 2010 Overview: The article describes applied research conducted at the Centre of Hospitality and Culinary Arts (CHCA). The CHCA and Marie Amilcar, a business owner, worked together on a new product which is a quinoabased, non-dairy beverage, called “QuinWow”. Title: News Release: “George Brown College awarded more than $4 million in federal research grants for innovative green homes retrofit and food applied research initiatives” Date: May 10, 2010 Overview: The announcement that George Brown College was awarded more than $4 million by the federal government’s Natural Science and Engineering Research Council (NSERC) College and Community Innovation (CCI) program for innovative green homes retrofit and food applied research initiatives. Title: Press Release: “N2 Ingredients Blends Innovation and Technology to Develop Gluten-Free Product With a Competitive Edge” October 14, 2009 Date: Overview: The article describes applied research conducted at the CHCA. The CHCA and N2 Ingredients partnered to undertake research on a new product, ALTERNA, which is a gluten-free alternative to wheat and other glutencontaining flours and grains. George Brown College – Bachelor of Commerce (Culinary Management) 287 Table of Contents 7 Title: Date: Overview: News Article: “Developing Diabetic Friendly Recipes for Ethnic Populations” April 22, 2009 The article describes applied research conducted by Sobia Khan, who teaches Nutrition in George Brown’s Culinary Management diploma program. The primary outcome of her project was the development and testing of ethnically sensitive healthy recipes to help manage diabetes in communities with high occurrences. George Brown College – Bachelor of Commerce (Culinary Management) 288 #1: “The Alchemist’s Cookbook and the Gastronomy of Taste” (April 3, 2015) Reference: http://www.chemheritage.org/visit/events/public-events/2015-04-03-ff.aspx George Brown College – Bachelor of Commerce (Culinary Management) 289 #2: “George Brown College Partners with Alain Ducasse Education” (October 17, 2014) Reference: http://www.newswire.ca/en/story/1429750/george-brown-college-partners-withalain-ducasse-education George Brown College Partners with Alain Ducasse Education New program to offer students leading-edge culinary training in France TORONTO, Oct. 17, 2014 /CNW/ - George Brown College's renowned Centre for Hospitality and Culinary Arts (CHCA) yesterday announced a partnership agreement with Alain Ducasse Education (ADE) that will provide students the opportunity to live, learn and gain hands-on experience in France. ADE trains international culinary and pastry professionals. With two flagship learning centres, it has developed accessible and internationally-oriented educational programs that cultivate excellence in the practice of culinary and pastry arts. "In George Brown's Centre for Hospitality and Culinary Arts, we have found an educational partner that shares our vision of top-quality learning and output, and international training," said Alain Ducasse, Founder, Alain Ducasse Education. "I have high expectations for this partnership and look forward to collaborating with George Brown on other education-related initiatives in the months and years to come." The partnership will expand CHCA's academic offerings with a new three-semester Advanced French Patisserie postgraduate program, set to begin in the spring of 2015. Offered jointly with ADE's celebrated pastry and bakery school, École Nationale Supérieure de Pâtisserie (ENSP), the program will cover areas such as chocolate confection, savoury baking, regional cheeses and artisan breads. The program provides an excellent platform for developing workplace-ready graduates with the fine pastry skills and entrepreneurial mindset employers are looking for. The program will accept 24 students in its first class. The students will spend their first semester at George Brown's Chef School and their second semester at ENSP, where they will train with top French chefs before moving off-site for an eight-week externship. This international field experience will allow them to continue their training in a local bakery, restaurant, hotel or other culinary enterprise. Students will complete their final semester at George Brown. With more employers demanding relevant overseas experience, George Brown is committed to providing students with high-quality international work-study programs. Lorraine Trotter, Dean of the Centre for Hospitality and Culinary Arts, says the new program prepares students for a global workplace, and offers a unique pathway for international education and work experience. "We are thrilled to offer this program jointly with ENSP. This is a win-win situation. ENSP will benefit from the opportunity to teach our highly motivated and skilled students. After their studies and placements in France, the students will return to George Brown with much stronger George Brown College – Bachelor of Commerce (Culinary Management) 290 skills, a richer understanding of local and sustainable ways of working, and the international experience much sought after by industry," said Trotter. In addition to options for pastry students, the partnership will offer culinary students the opportunity to study and work in France upon completion of their George Brown culinary credential or through study tours. ADE chefs will visit George Brown and deliver courses and events as well. "These are all great opportunities for our students," said Trotter. "We are tremendously appreciative that Chef Alain Ducasse and the ENSP and ADE teams have joined us in Toronto for this celebration of our new partnership." About George Brown's Centre for Hospitality and Culinary Arts The Centre for Hospitality and Culinary Arts is a leader in offering Culinary and Hospitality excellence in education. Its programs are designed to meet the needs of industry and are well known around the world in the culinary, baking, nutrition and hospitality fields. The Centre offers certificates, diplomas, degrees and postgraduate certificates, and runs a number of culinary enterprises including the Chefs' House restaurant, which provides students with the real-world practice employers value. About Alain Ducasse Education The Alain Ducasse Education mission is to train established professionals seeking to increase their know-how and skills as well as to educate the next generation of international culinary and pastry professionals. Rigor, innovation and creativity are amongst the core values taught with exceptional standards. SOURCE George Brown College For further information: Joyann Callender, Media Relations Manager, George Brown College, (416) 415-5000 x3159, jcallender3@georgebrown.ca George Brown College – Bachelor of Commerce (Culinary Management) 291 #3: “George Brown Cooking School Fit for Future Celebrity Chefs” (August 23, 2012) Reference: http://www.thestar.com/entertainment/2012/08/23/george_brown_cooking _school_fit_for_future_celebrity_chefs_hume.html George Brown cooking school fit for future celebrity chefs The Toronto Star Article, Published on Thursday, August 23, 2012 By: Christopher Hume Urban Issues New addition to the School of Hospitality and Culinary Arts couldn’t be more of a contrast with its neighbours — even the modern ones. Designed by Toronto architectural firms Kearns Mancini and Gow Hastings, the newer of the two structures of George Brown's School of Hospitality on Adelaide St. E. sums up contemporary attitudes to architecture and education. Change happens quickly these days; just take a look at the George Brown School of Hospitality and Culinary Arts. Though only 25 years separate the department’s two buildings, they couldn’t be more dissimilar. The older of the pair, which opened in 1984, is a handsome late-20th-century response to the impressive Victorian architecture that abounds on Adelaide St. E. Made of traditional red brick, it includes a peaked roof and a clock on the front façade. The second building, which opened in 2009, is almost the reverse. Instead of masonry, it’s glass. This shift from opacity to transparency so nicely illustrated here forms the subtext of architecture going back 1,000 years. Designed by Toronto architectural firms Kearns Mancini and Gow Hastings, the newer of the two structures sums up contemporary attitudes to architecture and education. Gone is the George Brown College – Bachelor of Commerce (Culinary Management) 292 traditional notion of learning as a rigidly hierarchical experience conducted by a teacher standing in front of a room full of students, all of them taking notes. Today, the idea is that we learn by doing, and so in George’s Brown’s 21st-century addition, every student has a cooking station of his or her own. And because the new building has a glass front, passersby can see in and insiders can see out. At night, when the building is illuminated from within, it becomes a lantern, and a window into a space of learning. There are other differences, smaller but equally profound, between old and new; for example, the ground floor is now at street level. In the original structure, it was reached via a stairwell that extended up from the sidewalk. The result is a stronger sense of connection; the school seems more a part of the larger community. Gone is the feeling that you leave the world behind when you enter the building. “They wanted quality,” explains architect Jonathan Kearns. “That’s what the industry is demanding. Chefs are celebrities now. You’ve gotta go for the glamour. Putting the kitchen in the front window was something the school was really keen on. It’s literally a window into the college.” The three-storey addition is hard to ignore; as well as what’s going on indoors, the brightly coloured glass panels — yellow, green, red and blue — give the building a strikingly sculptural quality. Of course, unlike the ’80s building, this one deliberately imparts the idea that learning can be fun. In contrast to the first school, which took its cues from the architecture of the surrounding city, No. 2 makes no effort to fit in. Though its scale keeps to local precedents, it is unabashedly modern, and unstintingly dedicated to the needs of students. The same sort of logic can be seen at every turn. Cultural institutions — art galleries, museums, opera halls and the like — have undergone a similar metamorphosis. In a world as competitive as ours, the architects are under increasing pressure to create spaces that attract people, that cater to their wants as well as their needs. Inside, where surfaces are enlivened by swaths of colour, the objective was to engage students and keep them aware that this is not just a place where they study, but where they belong. As institutional citizens go, George Brown ranks among the best in Toronto; it has transformed a part of the old city that because of its age has unusual historical importance. The school will be as vital in the future as the nearby heritage buildings are now. In decades ahead, it will grow ever more compelling as our heirs try to figure out exactly what we thought we were doing — and what took us so long. George Brown School of Hospitality and Culinary Arts 300 Adelaide St. E. Building type: institutional/school Architect: Kearns Mancini/ Gow Hastings Year completed: 2009 Style: Neo-Modernism George Brown College – Bachelor of Commerce (Culinary Management) 293 #4: “’Superfood‘ Provides the Seed for a New Business and Novel Culinary R&D at George Brown College” (May 28, 2010) Reference: http://www.georgebrown.ca/research/project_pages/novel_culinary_rd.aspx George Brown College – Bachelor of Commerce (Culinary Management) 294 #5: “George Brown College awarded more than $4 million in federal research grants for innovative green homes retrofit and food applied research initiatives” (May 10, 2010) Reference: http://www.georgebrown.ca/releases/4-million-in-federal-research-grants/ George Brown College – Bachelor of Commerce (Culinary Management) 295 #6: “N2 Ingredients Blends Innovation and Technology to Develop Gluten-Free Product With a Competitive Edge” (October 14, 2009) Reference: http://www.marketwired.com/press-release/n2-ingredients-blends-innovationtechnology-develop-gluten-free-product-with-competitive-1059577.htm George Brown College – Bachelor of Commerce (Culinary Management) 296 #7: “Developing Diabetic Friendly Recipes for Ethnic Populations” (April 22, 2009) Reference: Developing Diabetic Friendly Recipes for Ethnic Populations George Brown College – Bachelor of Commerce (Culinary Management) 297 George Brown College – Bachelor of Commerce (Culinary Management) 298