TOTAL REWARDS MANAGEMENT FORUM Developing and maintaining a total reward and an employee benefit program for employees and key talented professionals 17th August 2015 | Sunway Putra Hotel Kuala Lumpur Corporate Wellness Partner: Associate Partner: Endorsers: Co Sponsor: OVERVIEW In order to compete in a competitive and changing environment organizations must possess expertise in the essential elements of total rewards. Total rewards include all elements of the compensation system including pay structures, benefits and rewards. The average costs of replacing today’s defecting workforce are eating away at the profitability of even the healthiest organisations. Even when the bottom line remains intact, the loss of just a handful of key employees who have special expertise or who maintain valued customer relationships can shake an organisation to its roots. Organisations must educate their managers and create an environment where today’s top talent can thrive. In recent years, the phrase “compensation and benefits” has given way to “total rewards”—which encompasses not only compensation and benefits but also personal and professional growth opportunities and a motivating work environment. This one day conference will guide participants through global trends on Total Rewards Programmes and compare them with your own standards. OBJECTIVES At the end of this training programme, participants will: • Understand Global trends in the workpplace and what should be the elemnets of a successful employee benefit program • Sketch out a Total Rewards systems for their organizations • Understand what steps organisations are taking to retain Key Talent i.e. Gen X and Gen Y • The role of Rewards in Talent Retention of contract based workers • Understand the components of modern employee benefit program WHO SHOULD ATTEND • • • • • • Chief People Officer HR Director Senior HR Managers Remuneration Analyst Talent Development Manager Payroll Manager • • • • • VP-HR Compensation & Benefits Specialist Recruitment Manager HR Advisor Total Rewards Manager CONFIRMED SPEAKERS Thiyagarajan Govindasamy Regional Director- Human Resources APAC, Danfoss Industries Chari TVT Group Chief Financial Officer, Axiata Group Berhad Dr. Shyamala Rao Senior Manager, Prince Court Medical Anuradha Katyal Director HR, Scania Wan Ezrin Sazli Wan Zahari Group Head of Leadership & Talent Development, AirAsia Andrew Ng Regional Director HR, Sanofi-Aventis Rich Fozi Director and Head of HR, APAC and Latin America, Sun Pharmaceuticals Industries Dr. Junaidi Ismail Associate Director of Business Development Qualitas Medical Group Hans Han Head Compensation & Benefits, APAC Huntsman Asia Pacific Sainursalwa Sani Director, Human Resource & Administration, PADU, Ministry of Education, Malaysia Khor Ling Ling Deputy Director - Performance and Rewards Eastern Health Alliance, Changi General Hospital Param Moorthi Author, speaker and HR Expert, Malaysia Chin Tuck Piew Administrator Human Resources & Personnel Development Gleneagles, Malaysia PROGRAMME 17th August 2015 08:15 am Arrival and Registration of Participants 09:00 am Keynote 1 21st century Total Reward program • Building a strategic framework of Total Rewards • Overview of contrasting perspectives of Employees & Employers • Understanding elements of Foundational Rewards • Career & Environmental Rewards • Performance based Rewards 09:35 am Panel session 1 Understanding strong nexus between Retention of Key Talent and the Role of Rewards in talent retention • What factors make it challenging to Retain key talent for organizations today • The Challenge of Retaining Key Employees – understand why does key talents quit? • Differences between Generation X and Generation Y and performing a balancing act 10:55 am Morning Refreshments / Networking 11:15 am Keynote 2 Return To Work • Medical leave and long absence from work • Benefits of early Return to Work • Objectives of Return to work assessment 11: 50 am Keynote 3 Employee Medical Benefits – The Employer vs Employee vs Doctor Conundrum • A mismatch in expectations and opinions • What is “Effective Management” of Employee Health Benefits and methods of administration of the program • What should the Key Performance Indicator and key result areas for any Employee Health Benefits Program be? • Current Healthcare related Regulations and practices affecting Employee Medical Benefits and Impact of GST on healthcare 12:20 pm Keynote 4 Creating and managing a standard and uniform employee benefit program at a regional level • Create and execute standardized policy for compensation and benefit at regional level while understanding issues in designing financial and operations levels of regional benefit program • Learn what barriers are there and overcome the barriers of local regulatory framework while devising a standardized policy 12:50 pm Lunch 01:45 pm Keynote 5 Compensation & Benefits • Why benefit plan is needed and what are elements of a successful plan • Advantages of offering benefits to Employers – what should be offered and what not should be • Life & AD &D (Accidental Death or Dismemberment) • Linking Pay to Performance • Advantages and disadvantages of Merit Pay and Challenges Inherent in Merit Pay 02:15 pm Keynote 6 Designing a competitive employee benefit program for senior management and contractual foreign workers • Assessment, Design, Execution & Evaluation • Components of Executive Compensation • Elements of Benefit Programmes for Contractual Workers 02:45 pm Keynote session 7 CFO Insights on some critical considerations for compensation and benefit Managers • Understanding CFOs critical role in framing the financial impacts of compensation plans and influencing the public perception of these plans. • How compensation and benefit affect long-term performance plans related to total shareholder return or overall financial performance • What Senior HR must do to bring down risk or “swing for the fences behavior” 03:15 pm Afternoon Refreshments / Networking 03:35 pm Panel session 2 Managing Total rewards program in the emerging markets • What challenges Senior HR managers are facing within and out of the orgnization when it comes to linking talent with pay • What key pressure areas that compensation and benefit managers should take into consideration when planning C&B program • What trends will define payroll of the future workforces and what preparation required now 05:00 pm Closing Remarks ASLI promotes dialogue, understanding and better relations amongst Government, Business and Civil Society in ASEAN as well as the wider Asia-Pacific region through conferences, policy roundtables and strategic forums. ASLI is an independent non-profit Think Tank ranked as one of the world’s and region’s top Think Tanks. ASLI provides strategic analysis and advice on critical issues and bring people together to exchange views, develop policy options and key recommendations. With over 20 years experience, ASLI is a bridge between Government, Business and Civil Society. Our programmes have been participated by Heads of States / Governments, CEO’s, Ambassadors and emerging young leaders. ASLI is also the secretariat for several bilateral Business Councils. ASLI’s Centre for Public Policy Studies (CPPS) engages in public policy analysis, policy advocacy and roundtables and is ranked as No. 6 in Asia-Pacific in a Global Study on Think Tanks. Total Rewards Management Forum Asian Strategy & Leadership Institute (ASLI) recognises the importance of protecting your personal information and is committed to the compliance of the Personal Data Protection Act 2010. Visit http://www.asli.com.my/?p=personal-data-protection to view our Personal Data Protection Notice, which sets out, among others, the types of personal information we collect, how we process your personal information and our contact details if you have any queries. 1st Delegate Approving Manager’s Name Dr/Mr/Ms Position E-mail Position Tel I have read the Personal Data Protection Notice (posted on http://www.asli.com.my/?p=personal-data-protection) and consent to Asian Strategy & Leadership Institute (ASLI) processing my personal data in accordance with it. Fax E-mail I would like to receive marketing materials from ASLI I have read the Personal Data Protection Notice (posted on http://www.asli.com.my/?p=personal-data-protection) and consent to Asian Strategy & Leadership Institute (ASLI) processing my personal data in accordance with it. 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I would like to receive marketing materials from ASLI Signature: To unsubscribe from our mailing list Signature: Date: To unsubscribe from our mailing list Date: Bankdraft/Cheque No. Bank 3rd Delegate Dr/Mr/Ms Amount Please indicate the nature of your business Position Tel Fax E-mail I have read the Personal Data Protection Notice (posted on http://www.asli.com.my/?p=personal-data-protection) and consent to Asian Strategy & Leadership Institute (ASLI) processing my personal data in accordance with it. I would like to receive marketing materials from ASLI Signature: To unsubscribe from our mailing list Date: Organisation’s Name Mailing Address 17th August 2015 | Sunway Putra Hotel Kuala Lumpur REGISTRATION FEES SUBSTITUTION/CANCELLATION Normal Registration Fee RM1800.00 + 6% GST per delegate Special Group Discount (minimum 3 participants) RM1600.00 + 6% GST per delegate Government/NGO RM1500.00 + 6% GST per delegate Substitution is allowed for a registered delegate. Please note that all payments must be made prior to the event proper. For cancellation, a refund minus 10% service charge will be sent to the said delegates if cancellation is received in WRITING by 4th August 2015. No refund will be made for cancellation received after 4th August 2015. Send/fax this entire form (or a photocopy) to: ASIAN STRATEGY & LEADERSHIP INSTITUTE (ASLI) 1718, Jalan Ledang, Off Jalan Duta, 50480 Kuala Lumpur Tel: 2093 5393 Fax: 2093 3078 Toll-free: 1 800 88 3096 www.asli.com.my PAYMENT METHOD PAYMENT The fee must be paid in advance of the event. Walk-in delegates with payment will be admitted on ‘space available’ basis. Cheques or bankdrafts should be crossed and made payable to Asian Strategy & Leadership Incorporated Sdn Bhd. BANK TRANSFER Payee name Bank account Bank Branch Bank address Swift Code CASH CHEQUE : Asian Strategy & Leadership Incorporated Sdn Bhd : 3089034201 : Public Bank Bhd : Bandar Sunway : 48 & 50, Jln PJS 11/28A, Bandar Sunway, 46150 Petaling Jaya, Selangor : PBBEMYKL FOR PRIVATE SECTOR The organiser reserve the right to stop any registered delegate from taking part in the event if no proof of payment can be presented. This only applies to registered delegates who have NOT paid the registration fees prior to the event date. FOR GOVERNMENT SECTOR A Local Order (LO) or letter of approval to participate must be presented before the event. For registration or further information, kindly contact: David Selvan Direct Line: +(603) 2093 2933 General Line : +(603) 2093 5393 ext 220 Mobile: +(6019) 305 8020 email: david.selvan@asli.com.my Noor Syazwani Amin Direct Line: +(603) 20934859 General Line: +(603) 20935393 ext 210 Mobile: +(6014) 307 7101 email: waniamin@asli.com.my Edora Rhazali Direct Line: +(603) 2093 2996 General Line: +(603) 2093 5393 ext 208 Mobile: +(6013) 281 6718 email: edora@asli.com.my Prabhu Menon Direct Line: +(603) 20935194 General Line: +(603) 20935393 ext 205 Mobile: +(6016) 387 9832 email: prabhum@asli.com.my Nurul Rashidah Rashid General Line : +(603) 2093 5393 ext 223 Mobile: +(6018) 225 4281 email: rashidah@asli.com.my For speaking opportunities, please contact Amitabh Mobile:+(6019) 214 8806 email: amitabh@asli.com.my For sponsorship, please email Malik malik@asli.com.my SPEAKERS’ PROFILES Khor Ling Ling Deputy Director - Performance and Rewards Eastern Health Alliance, Changi General Hospital In her current role at Eastern Health Alliance, Ling Ling is responsible for the Performance and Rewards Initiatives and Programmes for Changi General Hospital and Eastern Health Alliance. Since joining Eastern Health Alliance, Ling Ling has rolled out strategic reward initiatives and programmes ranging from Staff Retention, Employee Benefits to Job Re-designing. Leveraging on her experience with Mercer, Sony, Aon, she adopts a bottoms up approach when designing Reward programmes. Besides participating actively in focus group discussions and research, Ling Ling also plays a crucial role in the development and final execution of the programmes. Rich Fozi Director and Head of HR, APAC and Latin America, Sun Pharmaceuticals Industries Rich Fozi is a dynamic and dedicated personality who has vast working experience in Human Resources Management as well as in general business management particularly in manufacturing operation. Rich has more than 25 years of working experience with Multinational Corporation such as Philips, SCI System, Tektronix, Xerox, Flextronics, Knowles Electronics, CTC Train Canada, BiotechCorp and Emery Oleochmical. While in Flextronics, Rich has enriched his working experience by championing Lean Manufacturing and Six Sigma implementation. He was later given additional responsibility to head the Business Development Department. While in Knowles, Rich was successfully turn around the Company to be productive and efficient by providing his strong leadership and implementation of various programs in unleashing the employee potential. He holds Master in Business Administration and Bachelor of Social Sciences majoring in sociology. Anuradha Katyal Director HR, Scania Anuradha is a human resources professional with 20 years of experience in talent management and organisational development. Appointed as Scania's HR Director for South East Asia in November 2014, She has extensive international exposure in North America, Asia Pacific and Europe, the Middle East and Africa. Prior to her current role, Anuradha was the Head of HR for Leighton Contractors and lead the full spectrum of HR functions for countries within South East Asia. She has worked for other renowned multinational companies including Hewlett Packard, Petrofield and Royal Bank of Canada. Anuradha holds a Masters of Science in Information and Technology in Business from the University of Lincolnshire & Humberside, UK and a Bachelors of Commerce in HRM and Industrial Relations from Curtin University of Technology, Australia. Thiyagarajan Govindasamy Regional Director- Human Resources APAC, Danfoss Industries Raj have had over twenty (20) years’ experience as a HR business partner within Malaysia, with some exposure to Asia i.e S. Korea, Singapore, China, Indonesia, Thailand, Philippine, Australia and New Zealand. The companies worked for are from the Oil & Gas, Mining, Electronics/ ICTs industry, Banking and Financial Institutions with employees in certain of these companies numbering close to 8000 employees. They operate within the unionized and non-unionized environment. Raj have “hands-on” been involved working in each of the HR functional areas i.e. Recruitment, Rewards (C&B), Salary Administration (Payroll), Employee Training & Development and Employee Relations, with the HR strategic intention of an excellent HR business partner, expert change agent, transaction expert and employee champion. Sainursalwa Sani Director, Human Resource & Administration, PADU, Ministry of Education, Malaysia Hans Han Head Compensation & Benefits, APAC Huntsman Asia Pacific Sainursalwa Sani was appointed as Director, Human Resource & Administration of PADU in February 2014. Prior to joining PADU, she was Head of Human Resource Operations and a member of the Management Committee for Ramsay Sime Darby Healthcare. Hans is the Regional Head of Compensation and Benefits at Huntsman Asia Pacific. He is responsible for the overall C&B strategies and programs in Asia Pacific. While her early career began in the education industry, she subsequently joined a shipping company where she led the development and implementation of talent management and leadership initiatives including succession planning. She also served Khazanah Nasional Berhad to deliver its Leadership Development and Performance Management Initiatives. Sainursalwa completed her Executive Education in Strategic Human Capital Management at National University of Singapore (NUS) and holds an MBA from Cardiff Metropolitan University. Wan Ezrin Sazli Wan Zahari Group Head of Leadership & Talent Development, AirAsia Wan Ezrin Sazli Bin Wan Zahari is the Group Head of Leadership & Talent Development for AirAsia. His role is to institutionalise powerful, effective, “zero cost” and best-value solutions for Leadership & Talent Development across the AirAsia family of companies. Ezrin graduated in civil engineering and this also became part of his early career. In Malaysia, he has previously worked with DiGi Telecommunications, Petronas and Weatherford; and in the United Kingdom - he has been employed with Mouchel and the London Borough of Barnet. He graduated from University College London - UCL, University of London. Hans has a bachelor degree in Business Economics and Finance, and a master degree in Human Resource Management. He has more than 20 years of work experience in various disciplines including business, general management and human resources management. He started as a trainer, progressed into HR consulting and eventually regional compensation & benefits with multinationals corporations. He has worked for prestigious firms such as Hay Group, Mercer HR Consulting, Jones Lang LaSalle and Johnson Controls. He has trained, presented to and consulted thousands of executives and professionals across the Asia Pacific region, including many Fortune 500 companies. His more recent engagements include creating a global grading tool, developing regional compensation frameworks, piloting flexible benefits initiatives, leading sales incentive design, and driving regional benefits review. Param Moorthi Author, speaker and HR Expert, Malaysia Param spent over 20 years in large MNC and GLC blue-chip companies,including:Intel, AIC, Dell, Honeywell, AMD and Schneider-Electric in the areas of Training, Business Partnering, Recruitment, OD and Talent Management. He speaks in large International forums and radio talk shows, on HR best practices and facilitates management programs for both his MNC & GLC clients in Asia. Serving his passionon HR and Talent Development, Param founded Muse Consultancy Asia, providing boutique HR and Talent solutions. His clients include IBM, Sanofi, Astra Zeneca, OAG-Oil & Gas, Ramsay Sime-Darby and Selia Group. Param is the co-author of the “HR for HR Practitioners” by CLJ Publishing and Author of the book “The Corp Crap” by Partridge, a Penguin Publishing Company. He is a columnist in HR Matters Magazine. SPEAKERS’ PROFILES Chin Tuck Piew Administrator Human Resources & Personnel Development Gleneagles, Malaysia CHIN TUCK PIEW is currently the Head of Human Resources and Personnel Development at Gleneagles Hospital (Kuala Lumpur) has been with them for the past 8 years. Prior to that, he has been in different industries ranging from manufacturing, retailing, education and banking. He held positions of General Manager – HR and Training at Royal Sporting House and Hexagon Holdings Group from 2000 to 2007. He was also the Training Director for Royal Sporting House consulting and training division from 1994 to 2000. He has written articles on retailing and his work on customer service was published in the Management Times in 1996. When under the employment of Royal Sporting House, Mr.Chin and his team initiated the first Service Excellence award for the Malaysian Retail Industry in 1996 in an attempt to boost the service standards into this sector. Mr. Chin has conducted motivational, leadership and management courses to major oil companies, manufacturing concerns and retail related organizations. Some of these companies include the IBM Software Division, Lion Group, PJVM, Melium Boutique, TexChem Group, Caltex Oil Malaysia, Levis, Kian Joo Can Factory Sdn. Bhd, Union Sangyo Sdn. Bhd., Ethospace Design Sdn. Bhd., FAMA, Inti College, Intel, Minolta Marketing (M) Sdn. Bhd. , Maersk Sealand (M) Sdn. Bhd. ,Orlando, Pantai Hospital-Penang and Gleneagles Brunei. In the area of Teambuilding, he has conducted sessions for Kian Joo Can Factory, Maersk Sealand (M) Sdn.Bhd., Royal Sporting House and the Land Transport Authority of Singapore. His consulting work has also reached Singapore, Hongkong and Dubai. In Singapore, he has done some customer service work for Caltex Oil Singapore and teambuilding sessions for the Land Transport Authority of Singapore. In Dubai and Hongkong, his work was on retail selling skills and customer service for the Royal Sporting House Group. In 1997, Mr. Chin was invited by the Malaysian Retail Association to speak in the Asian Retail Convention held at Adelaide, Australia. In 1998 and 1999, he was also invited by the Singapore Retailers Association to speak on the topics of “People Power: Recognize & Maximize Your Staff Potential.” and “Training and Developing Staff During the Economic Crisis.” respectively. More recently, Mr. Chin was invited to speak on New Solutions to Address Growing Human Resource Challenges in the Healthcare Conference at Sheraton Towers, Singapore on August 23, 2011. He also presented a paper on Interpersonal Skills and Conflict Management in the 2011 Conference for Executive Secretaries and Personal Assistants held at the Park Royal Hotel, Kuala Lumpur on June 21. Mr. Chin graduated from the University of Texas, Austin and also holds an MBA degree. He has also attended professional courses on team management in the University of California, Berkeley. He is also certified to trainer on Managerial Grid, DISC and 7 Habits of Effective People. Mr. Chin is also certified Trainer by Pembangunan Sumber Manusia (PSMB) and programs conducted by him can be claimable by the organization through PSMB. Dr. Shyamala Rao Senior Manager, Prince Court Medical DR. SHYAMALA RAO is the Senior Manager at Prince Court Medical Centre. She obtained her medical degree from J.I.P.M.E.R., Pondicherry, India and began her early career in Hospital Melaka in 1994. She then proceeded to Mahkota Medical Centre and Gleaneagles Hospital Kuala Lumpur before joining PCMC in 2009. She currently heads the Emergency Department, Occupational Health, Dr. Junaidi Ismail Associate Director of Business Development Qualitas Medical Group Dr. Junaidi is the Associate Director of Business Development of our company. He graduated with Bachelor of Medicine and Bachelor of Surgery degree with First Class Honours from the Manipal Academy of Higher Education, India in 1997. He started his career as a houseman in Hospital Ipoh in 1998 until 1999. Subsequently, he served Hospital Tengku Ampuan Afzan, Kuantan as a senior medical officer in the Orthopedics department from 1999 until 2004. From March 2004 until May 2007, he set up, developed a business plan and managed a general practice clinic i.e Klinik Primamedic and Surgery. He was the director of Medical services in ING (M) Berhad from May 2007 until September 2008. He joined Prince Court Medical Centre Sdn Bhd from September 2008 until April 2010 as a Manager in International Business development. He was later promoted as the Director of Business Development and Corporate Affairs in the same company. He joined Qualitas Medical Group in March 2011 as Associate Director of Medical Services until February 2015. He is responsible for various key areas in the company such as providing guidance to the medical staff, ensuring governance of clinics to meet clinical standards, monitoring the professional accreditation status of all physicians including coordinating continuing medical education opportunities for clinical skill enhancement. He was later promoted as the Associate Director of Business Development in the same company. Andrew Ng Regional Director HR, Sanofi-Aventis ANDREW NG is a senior HR professional with more than 20 years of extensive local and regional work experience in full spectrum of HR functions. He has demonstrated strong ability in managing and strengthening the HR infrastructure with companies like Swisslog, Emerson since he started his career with Public Bank. With his strong organizational and interpersonal skills, he is able to work well with a wide variety of personalities across all levels and cultures. In addition to the 2.5 years of working experience based out from Shanghai China, he has work experience with HR leadership responsibilities covering countries in SE Asia (Malaysia, Singapore, Thailand, Vietnam, Indonesia, Philippines and Brunei) and other APAC countries (South Korea, India, Australia and New Zealand). He is a certified executive coach, NLP practitioner and certified performance and career development coach. Chari TVT Group Chief Financial Officer, Axiata Group Berhad CHARI TVT is currently the Group CFO of Axiata effective Jan 1st 2014 with market capitalization of appx RM$ 60 B. The Group's revenue for 2013 was RM18.4 billion (USD5.8 billion). Axiata Group Berhad is one of the largest telecommunications groups in Asia with over 250 million customers. Axiata has controlling interests in mobile operators in Malaysia, Indonesia, Sri Lanka, Bangladesh and Cambodia with significant strategic stakes in India and Singapore. Before this he served as Chief Financial Officer of Celcom Axiata Berhad since May 2009 with revenue of US$ 2.3 B with PAT of US$ 800M. During his time, he was instrumental for many initiatives that contributed to excellent financial performance of Celcom over the last four and half years, making it one of the most profitable companies in Malaysia. Prior to joining Axiata Group, Chari TVT was the Vice President, Sales, HP Financial Services Asia Pacific and Japan. Chari had an illustrious career in HP for over twenty years of which 10 years was in senior finance positions in various countries ( Hong Kong, Malaysia, Thailand and Singapore) and 10 years heading Sales and Marketing for Asia Pac and a large business unit with revenue of close to US1 B. He holds an MBA from State University of New York at Buffalo. He is also a Fellow member of the Chartered Institute of Management Accountants UK (CIMA). Chari is an Associate member of the Institute of Chartered Accountant (ACA) and Institute of Cost and Works Accountants (ICWA) from India.