Victoria • Vancouver • Calgary • Edmonton • Saskatoon • Regina • Winnipeg • Toronto • Ottawa • Montreal • Moncton • Halifax • St. John’s Wednesday, October 29, 2014 Winnipeg 2014 Conference Series 6th edition Women in Leadership Leading effectively WITH THE PARTICIPATION OF: BETH BELL, Partner, Government Transformation and Growth Initiatives, IBM Global Business Services JUDITH CHAMBERS, Vice President & Market Manager, TD Wealth Private Client Group KIM JASPER, Chief Advancement Officer, Red River College of Applied Arts, Science and Technology DEBRA JONASSON-YOUNG, President, People First Consulting Services KYLA KRAMPS, Vice President, Consulting & Deals, PricewaterhouseCoopers LLP MARIETTE MULAIRE, President & CEO, World Trade Centre Winnipeg Hon. THERESA OSWALD, Minister of Jobs and the Economy, Government of Manitoba MARILYN ROBINSON, Vice President, Integration, Manitoba Liquor & Lotteries CHANTAL STURK-NADEAU, Senior Vice President, Tourism Winnipeg, Economic Development Winnipeg Inc. KRISTEN WITTMAN, Partner, Taylor McCaffrey LLP KEYNOTE: GAIL STEPHENS Chief Operating Officer, Canadian Museum for Human Rights ______________________________________________________________________________________________ “Met many women in leadership and took away many good ideas and tips to become a better leader.” – AILEEN MADDEN, General Auditor, Air Canada WHO SHOULD ATTEND Executives, department heads, directors, senior managers, lawyers, accountants, and other professionals who are looking for strategies to become more effective leaders. JUST SOME OF THE REASONS WHY YOU SHOULD ATTEND • • • • • • Identify the strategies for effective communication in an increasingly connected world Learn how to pick a negotiation strategy that’s right for you Understand the different leadership styles in order to adapt the approach that best fits a particular challenge Learn active listening skills to validate the concerns of others Get tips on how to have the confidence required to achieve goals Examine the role of “strategy, structure, people and process” in building high performing senior teams TESTIMONIALS FROM ATTENDEES OF PAST CONFERENCES “Inspiration. Great networking. This conference is a must in a fast pace working world!” – ÉDITH CLOUTIER, Vice President, Eastern Region Sales, Allstream “Reflection, shared learning for my team.” – PATTY HERGOTT, Dean, NorQuest College “Thank you for hosting such a valuable conference in Calgary.” – GLENNA C. LAING, Director of Provincial Transfusion and Transplant Programs, Government of Alberta “Inspired to move from a mindset of managing people to leading people and develop my own authentic leadership style.” – JENNIFER PEDE, Vice President, Consulting & Deals, PricewaterhouseCoopers “Learned about interesting companies and leadership styles.” – NICOLE STEFANIUK, Controller, Winnipeg Airports Authority "Important to take time out of our busy lives to reflect on these important topics.” – LAURA WIEBE, President & CEO, Saskatchewan Mutual Insurance Company PARTIAL LIST OF ATTENDEES FROM PAST CONFERENCES Air Canada • Allstream • Astra Zeneca • BC Housing • BCLC • BDC • BHP Billiton • BMO • Bank of America • Bell • Bombardier • CATSA • CGI • CIBC • CMHC • Cirque du Soleil • City of Victoria • Cogeco • Concentra Financial • Conexus Credit Union • Dalhousie University • Davies • Deloitte • EDC • eHealth SK • Enbridge • Ericsson • Ernst & Young • Farm Credit Canada • Fraser River Port Authority • Government of MB • Greater Victoria Public Library • ICAA • Iron Ore • KPMG • Laurentian Bank • MNP • MPI • McMillan • Medisys • Memorial University • Molson • NSLC • National Bank of Canada • Ontario Power Generation • Ordre des ingénieurs du Québec • Osler, Hoskin & Harcourt • Pfizer • Port of Halifax • Pratt & Whitney • PwC • RBC • Radio Canada • Red River College • Royal BC Museum • SaskEnergy • Scotiabank • Shell • Sobey School of Business • Standard Life • Sun Life • TD • Ted Rogers School of Management • TELUS FEMMES DE CARRIÈRE EN INTERACTION - CAREER WOMEN INTERACTION (FCI-CWI) FCI-CWI is a leading provider of leadership conferences for women executives and professionals across Canada. With high calibre speakers from a cross-section of industries, the conferences provide attendees with strategies to become more effective leaders. 6th edition Women in Leadership Leading effectively 7:45 Registration and networking breakfast SESSIO N 1 Chair: CH AN TAL STU RK -N ADEAU , Econom ic Developm ent W innipeg Inc. 8:15 Opening remarks of Chair 8:20 – 9:00 Leading with emotional intelligence __________________________________________________________________________________________ JUDITH CHAMBERS, Vice President & Market Manager, TD Wealth Private Client Group A key factor to successful leadership is emotional intelligence. By increasing your Emotion quotient or (EQ) you will benefit both professionally and personally. Emotional intelligence is linked to all facets of our lives; it can lead to more effective leadership, career success, as well as happiness and satisfaction in business and personal relationships. • • • What is Emotional Intelligence? Developing self-awareness Becoming an inspirational leader Register today at: registration@fci-cwi.com 9:00 – 9:40 Engaging a diverse workforce __________________________________________________________________________________________ KYLA KRAMPS, Partner, Consulting & Deals, PricewaterhouseCoopers LLP A diverse workforce with an inclusive culture has many benefits for employees and organizations. Diversity of backgrounds, ideas and experiences enrich organizations and contribute to an innovative, high performance environment. An inclusive workplace increases employee engagement as employees feel they are valued for their individual differences and are encouraged to reach their full potential. In this session, Kyla Kramps will discuss how to create a diverse and inclusive work environment by: • • • • Examining the dimensions of diversity Aligning corporate values Crafting a successful diversity and inclusion strategy Implementing tools and techniques to create an inclusive environment 9:40 – 10:20 Communicating effectively __________________________________________________________________________________________ MARILYN ROBINSON, Vice President, Integration, Manitoba Liquor & Lotteries In this presentation, Marilyn Robinson will outline the importance of effective communications for the merger of the Manitoba Lotteries Corporation and the Manitoba Liquor Control Commission to become Manitoba’s newest crown corporation – Manitoba Liquor & Lotteries. The merger presented many opportunities for efficiencies, synergies and cost savings as well as enhanced career opportunities for a combined workforce of over 3000 employees. The implementation plan required an effective employee communications strategy to achieve success. Utilizing a combination of traditional and web-based tools in the comprehensive Organizational Change Management Plan, the strategy leveraged employee involvement at every level to foster excitement and the establishment of a new corporate culture for Manitoba Liquor & Lotteries. • • • • Encouraging employee input at all levels is essential to both making changes and explaining changes Developing a shared vision and new organizational corporate culture that all employees felt respected and felt right to the new corporation. Opportunity to select the best practices of each heritage organization and leading practices in business. Seamless transition for business operations leading to positive impacts for our valued customers and the introduction of the new corporate brand. Challenges included addressing expectations related to timelines, as well as organizational structure changes to optimize the strengths of each organization, while remaining sensitive to the needs of individuals and group expectations. 10:20 – 10:40 Networking break 10:40 – 11:20 Powerful negotiation tactics __________________________________________________________________________________________ KRISTEN WITTMAN, Partner, Taylor McCaffrey LLP A successful negotiation does not necessarily mean winning an argument. Knowing when you’re in a negotiation, how to listen to the other parties, and how to adapt your strategy are keys to achieving your objective – but so is adapting your objective! In this presentation Kristen will discuss: • • • Why women (should) make better negotiators Different strategies for different situations How to pick a strategy that’s right for you Register today at: registration@fci-cwi.com 11:20 – 12:00 Leadership styles: What is yours? __________________________________________________________________________________________ Keynote: GAIL STEPHENS Chief Operating Officer, Canadian Museum for Human Rights From Mother Theresa and Lester Pearson to Martin Luther King and Nellie McClung, there can be as many ways to lead people as there are leaders. No one style of leadership fits all situations, so it is useful to understand the different styles so that you can adapt the approach which best fits the particular challenges facing your organization. Some of the common leadership styles include: • • • • Autocratic Bureaucratic Charismatic Democratic • • • Laissez-faire Servant Transformational Gail Stephens is the Chief Operating Officer of the Canadian Museum for Human Rights, having accepted the role in August 2013. As COO, she oversees the finance/IT, communication/stakeholder relations, human resource, facilities and visitor services operations of the Museum. Prior to accepting the COO role, Ms. Stephens was City Manager for the City of Victoria since July 2009. As City Manager, she was responsible for all city operations including Fire, Engineering, Parks, Planning, Corporate Services, and Sustainability. She was previously the Vice-President of Finance and Services at the University of Calgary overseeing the finance, human resource, information technology and health, safety and security of university operations. Prior to this, she was Chief Executive Officer for the BC Pension Corporation, one of Canada’s largest pension administrators. In 2004, the Pension Corporation won the Premier’s Award for Excellence recognizing the demonstrable shift to a client focused culture. Prior to accepting the position of CEO in 2003, Ms. Stephens was the first Chief Administrative Officer for the City of Winnipeg (1998-2003), replacing a Board of Commissioners. As CAO, she helped lead a diverse team of departments including Police, Fire/Paramedics, Transit, Community Services, Water and Waste, and Public Works to become one of the most cost effective city governments in Canada with a citizen satisfaction rating of over 92%. She was the City Auditor for Winnipeg before becoming CAO and has worked in both the private and public sector as Chief Financial Officer. Ms. Stephens received the Manitoba Gold Medal for the highest level of excellence in the CGA Program and graduated on the Dean’s Honour List from the Faculty of Education, University of Manitoba. She was named as one of the 100 Most Powerful Women in Canada in 2003, 2010 and 2011 and won the 2006 Peak Performance and Excellence Award. She was named one of Canada’s top 100 CGAs. 12:00 – 1:00 Networking lunch SESSIO N 2 Chair: BETH BELL, IBM G lobal Business Services 1:00– 1:40 Listening with more empathy __________________________________________________________________________________________ Hon. THERESA OSWALD, Minister of Jobs and the Economy, Government of Manitoba As a leader you play a critical role in setting the tone for how your colleagues and staff members respond to clients, stakeholders and each other. You can set the example by listening with genuine interest, providing realistic options, asking questions, and ensuring that although you may not always be able to change the status quo, it is important to validate the concerns of others – and if possible, to be flexible. • • • How she got there and what she has learned on the way – Theresa Oswald, Minister of Jobs and the Economy Active listening skills Building a strong team Register today at: registration@fci-cwi.com 1:40 – 2:20 Confidence in achieving goals __________________________________________________________________________________________ KIM JASPER, Chief Advancement Officer, Red River College of Applied Arts, Science and Technology Goals can be easily established, seeing that those goals are achieved is another matter. Kim Jasper is no stranger to goal setting and achievement, having played an instrumental role in Winnipeg being the home to the new national Canadian Museum for Human Rights. Confidence in both yourself and your team to go after what you want is a key factor. In this presentation, Kim will share her personal style and several of her corporate and community initiatives in seeing that you too can have the confidence required to achieve goals. • • • • Open the universe of possibility Come back to the real world Measure and manage Celebrate 2:20 – 2:40 Networking break 2:40 – 3:20 Building and leading senior leadership teams __________________________________________________________________________________________ DEBRA JONASSON-YOUNG, President, People First Consulting Services The success of an organization is highly dependent upon the abilities, strengths and orchestration of the senior leadership team. Building a talented, highly functioning senior team is critical. Leading that team to success requires vision, goal alignment, and the ability to enable people to realize their fullest potential while achieving the greater organizational goals. In this presentation Debra Jonasson-Young will cover: • • • Beginning with the end in mind – The role of “strategy, structure, people and process” in building high performing senior teams Choosing the right individuals and creating “teamness” Leading a high performing team 3:20 – 4:00 Influence: The measure of leadership __________________________________________________________________________________________ MARIETTE MULAIRE, President & CEO, World Trade Centre Winnipeg "The leader who exercises influence will work from the inside out, starting with him/herself." – Unknown. There are many reasons why people will follow and are influenced by certain leaders. Increasingly, it is less about fear and control and more about the desire to be part of something special, a desire to make a difference, an initiative that they can be passionate about. The actions and behaviours of leaders often provide the most powerful influence over others. The magnitude of that influence is often defined by the degree to which a leader is liked and respected. The individuals who influence others in ways that are not obvious are often the most effective leaders. • • • Exploring how “influencers” know where they are going and why Understanding our purpose and communicating vision Having influence: via ego or purpose 4:00 Closing remarks of Chair and end of conference Register today at: registration@fci-cwi.com WOMEN IN LEADERSHIP CONFERENCE Wednesday, October 29, 2014 Manitoba Club, 194 Broadway REGISTRATION FORM Please print clearly. FIRST NAME____________________________________ LAST NAME_________________________________________ COMPANY______________________________________ TITLE______________________________________________ MAILING ADDRESS__________________________________________________________________________________ CITY__________________________________ PROVINCE__________________ POSTAL CODE___________________ TELEPHONE___________________________ FAX________________________ E-MAIL__________________________ SIGNATURE___________________________________ REFERRED BY________________________________________ Check applicable rate: SAVE $200 Register by September 17th Early-bird rate: Register and pay by September 17, 2014 □ $799 + GST $39.95 = $838.95 SPECIAL RATE! 4 people for the price of 3 Regular rate: Register and pay by October 11, 2014 □ $999 + GST $49.95 = $1,048.95 Register 3 people at applicable rate at the same time, th and get a FREE registration for a 4 person. Payment must be made in one cheque. GST: 85486 8437 RT0001 Submit your registration form to: registration@fci-cwi.com Full payment is required in advance of conference date. Please make your cheque payable to CAREER WOMEN INTERACTION and mail it to: FCI-CWI 925, de Maisonneuve West #312 Montreal (Quebec) H3A 0A5 In case of cancellation: To cancel your registration, send an e-mail to registration@fci-cwi.com Cancellations received by October 11, 2014 will incur a cancellation fee of $250 + GST. The registration fee + GST will be forfeited for cancellations received after October 11, 2014; if you have not paid the registration fee, you will be invoiced for the full amount of the registration fee + GST. A substitute attendee is welcome. FCI-CWI may cancel the event if deemed necessary and will provide a full refund. No liability is assumed by FCI-CWI for changes in program date, content or venue. Register today at: registration@fci-cwi.com