Your SPACE How to resolve common household issues Security, fire prevention and tips for safe living Pg 05 Come work with us PART-TIME Co-op and part-time jobs available with KW4Rent Pg 14 TENANT PORTAL New online feature exclusively for KW4Rent tenants Pg 15 2014-15 Pg 04 Safety first Student living has never been so easy and worry-free PAGE 1 STUDENT LIVING GUIDE STUDENT LIVING GUIDE www.kw4rent.com 2014/15 2014/15 www.kw4rent.com Contents WATERLOO TRAIN STATION Waterloo attracts the best and brightest in the world. With more than 98 000 post-secondary students, Waterloo is known as an education hub and leader for global think tanks. The University of Waterloo is the largest concentration of math and computer science talent in the world, and has the largest post-secondary co-op program of its kind. Wilfrid Laurier University’s accolades measure up, known as a leader in business and entrepreneurial studies, music, as well as political and applied sciences. Home to the Perimeter Institute for Theoretical Physics, the Stephen Hawking Centre at PI, Centre for International Governance Innovation and the Academic Council on the United Nations System, Waterloo is a world-class community. In FDI Magazine’s 2011-12 edition, Waterloo ranked first-overall as the top American Micro City of the Future. The City of Waterloo has more than 100 000 permanent residents making up a fifth of the Waterloo Region’s population. Waterloo is part of a Kitchener-Waterloo-Cambridge tri-city network, called the Waterloo Region. Waterloo is home to Blackberry, Manulife Financial, Sun Life Financial and Onward Manufacturing Ltd.. Welcome to Waterloo 03 IMPORTANT CONTACTS A list of important phone numbers and websites 04 YOUR APARTMENT How-to’s and troubleshooting for your unit 05 SAFETY FIRST Fire and valuables safety to help keep you safe 06 SECURITY A safe environment makes everyone happier and more comfortable 07 MAINTENANCE Why and how to use the KW4Rent Maintenance team 08 THE DREAM CLEAN The ins and outs of keeping a clean living environment 09 FAQ Answering your questions is our top priority. Here are frequent questions 10 AMENITIES MAP Food, shopping and so much more just minutes away 11 12 SHOPPING TIPS What’s in the area, Canadian shopping tips, and more UNIVERSITY OF WATERLOO MAP 13 WILFRID LAURIER UNIVERSITY MAP 14 COME WORK WITH US Co-op, part-time and more with KW4Rent HOW ARE WE DOING How to give us feedback. We want to hear from you! 15 TENANT PORTAL Communicating with your landlord and maintenance team Important Contact Information KW4RENT MAIN OFFICE 519 746-0074 SECURITY 519 746-0074 MAINTENANCE HTTPS://PORTAL.KW4RENT.COM INTERNET SUPPORT HTTP://COMU.CA/KW4RENT EMERGENCY EMERGENCY GAS EMERGENCY POISON CONTROL WATERLOO REGIONAL POLICE WATERLOO FIRE DEPARTMENT 911 1 877 969-0999 1 800 268-9017 519 653-7700 519-884-2121 REGION OF WATERLOO NOISE BYLAW 519 747-8785 OVERNIGHT PARKING 519 747-8559 REGISTRATION WATERLOO.CA/PARKING WATERLOO HYDRO 519 886-5090 MEDICAL GRAND RIVER HOSPITAL ST. MARY’S HOSPITAL TELEHEALTH ONTARIO PUBLIC HEALTH SERVICES & CLINICS HERE24SEVEN CRISIS HELPLINE MENTAL HEALTH HELPLINE TRANSPORATION CITY CABS UNITED TAXI WATERLOO TAXI GRAND RIVER TRANSIT GO TRANSIT GREYHOUND VIA RAIL REGION OF WATERLOO AIRPORT AFTER HOURS: 519 653-7700 ONLINE PARKING REGISTRATION SEE HYDRO SETUP GUIDE ON PG. 04 519 749-4300 519 744-3311 1 866 797-0000 519 883-2000 1 844 437-3247 1 866 531-2600 519 747-7777 519 888-9999 519 886-1200 519 585-7555 1 416 869-3200 1 800 661 8747 1 888 842 7245 519 648-2256 UNIVERSITY OF WATERLOO HEALTH SERVICES UW POLICE SWITCHBOARD 519 888-4096 519 888-4911 519 888-4567 WILFRID LAURIER UNIVERSITY HEALTH SERVICES SAFETY & SECURITY SWITCHBOARD 519 884-0710 519 885-3333 519 884-1970 CMHAGRB.ON.COM MENTALHEALTHHELPLINE.CA TEXT 57555 WITH STOP NUMBER FOR INFO EXT. 3146 Campus map Campus map is the 2 FOR NON-EMERGENCY FOR NON-EMERGENCY LAURIER UNIVERSITY OF WATERLOO PAGE MON-FRI 9AM-8PM, SAT-SUN 10AM-7PM 24 HOUR SERVICE 12 13 number to call in case of an emergency. In Canada, 911 is the primary emergency dispatch number to call for fire, police, or health emergencies. Calling the Waterloo Regional Police number is for nonemergency purposes. BY INTRODUCTION Living on your own is an exciting adventure. From doing your first grocery shop, to relying solely on yourself to get from point A to point B, new challenges can present themselves at any corner. Living with KW4Rent solves many of those challenges. We do everything we can to make your life away from home as easy as possible, by providing you with well-maintained units in a secure and safe environment. Living close to campus also makes things much easier. KW4Rent partners with Pi Food Store & International Eatery to make you grocery shopping necessities simpler. We’re also bringing a Perks Program to our tenants this year, giving you great discounts at stores you already frequent. Want more discounts? We’re also open to suggestions from our tenants of businesses we should approach about joining our Perks Program. This guide will become your compass for navigating to and from campus and around Waterloo at large. Have questions about where to go when you’re sick, how to set up a cleaning schedule with your roommates, or what there is to do in Waterloo? Look no further than this Student Living Guide. If, however, we’ve overlooked something that you’re seeking, contact one of our leasing agents at the KW4Rent Main Office and they will be happy to help. Enjoy your time at KW4Rent Follow KW4Rent for the latest news and offers! DESIGNED FOR KW4Rent PAGE DESIGN COMPANY 3 Prica Global Inc. STUDENT LIVING GUIDE STUDENT LIVING GUIDE www.kw4rent.com 2014/15 2014/15 www.kw4rent.com Your Apartment E very KW4Rent apartment comes with different features and utilities. Here is a quick crash course of how to use the features your apartment may come with, and how to solve common household problems. D ishwashers can make your life easy. Make sure the dishwasher is set to OFF before loading dishes. Once dishes are loaded into the no apparent reason, other times, we various racks, fill the designated don’t really want anyone to know it’s spot with dishwasher detergent, turn clogged. If you haven’t invested in a the detergent cover clockwise until plunger yet, contact Maintenance you hear a click, and close the door, through the Tenant Portal to submit turning the lever to the right to lock a Maintenance Request. Your first Waterloo North Hydro. Go online it shut. Choose the appropriate cycle unclogging is free, but if your unit is a to www.wnhydro.com, click the and cleaning options, turn the knob to repeat toilet clogger, expect a fee. Residential tab, choose Request start, and let it run. Only use Jet Dry for Service, and follow the detailed and Cascade to prevent damage and instructions on that web page. Once calcium build-up. your request has been submitted your hydro should be online within As a precaution, do not leave home without your keys... 48 hours. R oger’s Fiber Optic, unlimited bandwidth, up to 100Mbps But if you do, we will help you get back into your unit once, free of charge. All subsequent lockouts are subject to a $40 charge. Contact our Main Office for lockout assistance, or security after regular office hours. P Do what it takes to keep it safe Keeping you, your apartment, and your valuables safe, while living away from home S LOCKED OUT during standard business hours, 4 strongly suggest buying a plunger. Sometimes toilets get clogged for etting up your hydro with S PAGE T oilet clogs suck. For your sanity, we ower outage? Check to see if you a Maintenance Request through have a tripped breaker! Before the Tenant Portal and someone will trying to reset a breaker, make sure be along shortly to try and solve the download highspeed internet is all of the devices and appliances that problem. supplied by COMU Networks. If you might be getting power from that are experiencing issues with your breaker are unplugged! Locate the internet, submit a Report a Problem electrical box, and begin the search ticket at: http://comu.ca/kw4rent for one lonely breaker that is facing H eating or A/C not working? First and foremost, make sure your windows are closed. Hot and cold air the wrong way. You might get lucky escape quickly out of open windows. To access your internet, please plug- and your breakers are labelled, but if Check that the thermostat and in an ethernet cable from a router not, there’s a good chance the tripped furnace switches are switched to on. port, to your computer. For wifi, your breaker will be in the off position. The furnace switch is located next username and password (unless Flip it back to the on position, plug in to the furnace room. If the problem changed by a roommate) should be your appliances and devices to get still persists, contact Maintenance the default, located on the router in or everything back up and running. If that through the Tenant Portal. near the HVAC closet in your unit. still doesn’t solve the problem, submit afety is a huge priority with KW4Rent. Having peace of mind can make the transition to a new place of residence so much easier. Be proactive with your safety. Fire Safety Have a Plan of Escape in the event of a fire emergency. Always know two ways out of the building, identify all possible exits, and in the event of a fire, do not use the elevator. Each KW4Rent building has Fire Escape Plans posted in every hallway, so review the Fire Escape Plan and be prepared. Do not tamper or disable any CO2 or smoke alarms! It’s a federal offense and a hefty fine. Oil fires are the number one cause of all kitchen accidents. Never pour water over burning oil! If a pot catches fire, put a lid on it, shut the stove off, and use a fire extinguisher. Valuables Safety Keeping important documents, valuable belongings and other key items safe and secure can give you better peace of mind. Living with new roommates? Make sure to keep these items out of plain sight. Such valuables might include: passport, social insurance number, banking information, health card, driver’s licence, cash, cheques, jewellery, and expensive electronic devices. Simple rule of thumb: lock your doors and windows for better safety of you and your belongings. We encourage all of our tenants to purchase contents or tenant insurance through a trusted insurance broker. PAGE 5 STUDENT LIVING GUIDE STUDENT LIVING GUIDE www.kw4rent.com 2014/15 2014/15 www.kw4rent.com Security Maintenance Proactive safety, complimented with our security protocols, makes KW4Rent the safest place to live off campus Want to live somewhere that employs first-rate security protocols, has overnight security guards every day of the week, and a 24-hour emergency response hotline? You’re living there! KW4Rent has implemented strict security protocols at all of our buildings and employs security guards year-round to ensure a safe, comfortable and secure living environment for our tenants. Likewise, the landlord has a similar responsibility to supply effective and timely maintenance when requested by the tenant. All tenants are required to fill out an Incoming Inspection Form and submit it to the KW4Rent Main Office within 24 hours of move-in. Failure to do so will result in the Main Office assuming there are no damages or issues, and all subsequent damages/issues reported thereafter are the responsibility of the current occupants. There is a list of Damage Charges available for your browsing on the Tenant Portal. However, charges may vary depending on severity. KW4Rent 24-hour emergency hotline: 519 746-0074 To submit a Maintenance Request, please visit the Tenant Portal, click on the Service tab, and submit a Maintenance Request. Last year, we brought you 10% off your purchases at Pi Food Store & International Eatery, with special 20% off days. This year, we’re going further. The KW4Rent leasing team is working hard to find you new businesses to jump into our Perks Program. Offering perks like percentages off of your bill, free items when you spend a certain amount, and much more, expect the KW4Rent Perks Program to grow throughout the year. 6 As a tenant, you have a legal responsibility to use reasonable care when you live in a property. You should contact maintenance to take care of items damaged or worn out due to ordinary wear and tear. Ontario’s Landlord Tenant Board states that you are responsible for wilful neglect or misconduct that results in damage to premises whether caused by family, guests, pets or visitors. With video surveillance, a 24-hour emergency hotline, 6:00pm-8:30am security patrol, keyless entry, and much more, our security team is committed to keeping you safe. If you have any questions or concerns, please call our emergency hotline. If you have an immediate emergency, call the appropriate authorities, such as the police or 911. Perks Program PAGE KW4Rent has the best maintenance services available to students living in Waterloo. Maintenance is here to help keep your apartment in tip-top shape. Better yet, if you frequent a business that isn’t currently offering a discount through the KW4Rent Perks Program, contact us and we’ll get to work on getting you better value! Our comprehensive Perks Program is simple. Just show your KW4Rent Perks Program card to a participating business (check out our website for who’s in on giving you awesome deals), and receive the perk! It’s that easy. Check out www.kw4rent.com/perks for more details and Terms and Conditions. WE LIKE OUR TENANTS Year after year, we’re dedicated to giving back to our tenants. Whether it’s through building new properties, giving out swag, or getting better deals for you, KW4Rent is dedicated to giving you more value. BUT WHAT’S THE CATCH? There isn’t one. The card is free and some retailers may ask you to show ID just to make sure you are who your card says you are, but that’s it. So enjoy the savings and the free kickbacks. You deserve them. Check out your perks! www.kw4rent.com/perks perks@kw4rent.com PAGE 7 STUDENT LIVING GUIDE STUDENT LIVING GUIDE www.kw4rent.com 2014/15 2014/15 www.kw4rent.com FAQ THE DREAM Frequently asked questions from our great tenants Are pets allowed? Short answer: Nope. CLEAN It’s not uncommon to find others are already asking your questions. But, if you can’t find an answer here, head online to the Tenant Portal and post your question. Pets are not permitted in any of the units as a courtesy to other students who may have allergies. Are there laundry facilities? Short answer: Yes. How you and your roommates can team up to keep your space spick and span. If I sign a 1, 2, or 3 year lease, do I still need to submit a Termination Form? Yes, all of our buildings are equipped with Smart Card operated washers and dryers. Short answer: Yes, please. Making a cleaning schedule and having everyone stick to it helps lighten the burden of keeping your space neat and tidy. With a tidy space, everyone can kick back and enjoy the space without any added stress from clutter or filth. Below you’ll find a sample schedule for you and your roomies that you could hang in a common area like on Yes, you are still required to provide a Termination Form to the Main Office on or before the deadline. Information regarding the deadline, along with the Termination Form, are available from the Main Office. KEEPING IT CLEAN WAYS TO PREVENT PESTS BUILD A SCHEDULE FOR EVERYONE Month Sunday Monday Vacuum- Roommate 1 Vacuum- Roommate 2 Tuesday Wednesday Your Calendar Thursday Friday Dishes and clean KitchenRoommate 2 Tidy Living RoomRoommate 3 Tidy Bathroom (counter, sink and toilet)- Roommate 4 Take out garbageRoommate 5 Dishes and clean KitchenRoommate 3 Tidy Living RoomRoommate 4 Tidy Bathroom (counter, sink and toilet)- Roommate 5 Take out garbageRoommate 1 Saturday Important Dates KW4Rent Important Dates Sept. 1-7 Prior to Jan. 15 Other Holidays Nov. 11 Feb. 14 March 17 May 10 June 21 August 3 Vacuum- Roommate 3 Dishes and clean KitchenRoommate 4 Tidy Living RoomRoommate 5 Tidy Bathroom (counter, sink and toilet)- Roommate 1 Take out garbageRoommate 2 Vacuum- Roommate 4 Dishes and clean KitchenRoommate 5 Tidy Living RoomRoommate 1 Tidy Bathroom (counter, sink and toilet)- Roommate 2 Take out garbageRoommate 3 Dishes and clean KitchenRoommate 1 Important Contacts Tidy Living RoomRoommate 2 Tidy Bathroom (counter, sink and toilet)- Roommate 3 Take out garbageRoommate 4 Notes Fire, police or medical emergency 911 KW4Rent Main Office 519 746-0074 KW4Rent Security 519 746-0074 COMU Internet Support http://comu.ca/kw4rent Gas Emergency 1 877 969-0999 Poison Control 1 800 268-9017 Noise Bylaw 519 747-8785 Waterloo Hydro 519 886-5090 Grand River Hospital 519 749-4300 St. Mary’s Hospital 519 744-3311 Telehealth Ontario 1 866 797-0000 University of Watelroo Switchboard 519 888-4567 Wilfrid Laurier University Switchboard 519 884-1970 Here24SEVEN Crisis Helpline 1 844 437-3247 Your Roger’s Fiber Optic, unlimited bandwidth, up to 100mbs/download highspeed internet is supplied by COMU Networks. If you are experiencing any difficulties with your internet, please visit http://comu.ca/kw4rent/ and submit a Report a Problem ticket. To access your internet, please plug-in an ethernet cable from a router port, to your computer. Unless someone in your unit has changed the username and password, the default username and password for wifi can be found on the router, located either in or near the HVAC closet in your unit. Labour Day Thanksgiving Day Christmas Day Boxing Day New Year’s Day Family Day Good Friday Victoria Day Canada Day Remembrance Day Valentine’s Day St. Patrick’s Day Mother’s Day Father’s Day Civic Holiday – for federal employees Wilfrid Laurier University Important Dates Sept. 4 Oct. 14-17 Dec. 6-19 Dec. 24- Jan. 2 Jan. 5 Feb. 16-20 April 9-28 May 4 July 21- Aug. 13 July 6 Aug. 20-22 Fall lectures begin Fall reading week Fall final examination period Christmas Break Winter lectures begin Winter reading week Winter final examination period Spring lectures begin Spring final examination period Summer lectures begin Summer final examination period University of Waterloo Important Dates Sept. 8 Dec. 4-19 Dec. 24- Jan. 2 Jan. 5 Feb. 16-20 April 10-25 May 4 Aug. 4-15 Vacuum- Roommate 5 Move-in Week Lease Termination Form Due Statutory Holidays Sept. 1 Oct. 13 Dec. 25 Dec. 26 Jan. 1 Feb. 16 April 3 May 18 July 1 Community Events Sept. 14 Sept. 19-21 Sept. 20 Sept. 21 Sept. 27 Oct. 8 Oct. 10-18 Nov. 3-8 Nov. 6 Dec. 4-7 Dec. 14-28 March 5-7 March 28 April 20 Fall lectures begin Fall final examination period Christmas Break Winter lectures begin Winter reading week Winter final examination period Spring lectures begin Spring final examination period Open Streets Uptown Waterloo KOI Music Festival Royal Medieval Faire in Waterloo Park The Word on the Street Wellesley Apple Butter & Cheese Festival Russell Peters World Tour at The Aud Kitchener-Waterloo Oktoberfest Grand River Film Festival Kitchener-Waterloo Comedy Festival Preview Show Christkindl Market at Kitchener City Hall Christmas Fantasy outdoor lights in Victoria Park Kitchener- Waterloo Comedy Festival Elmira Maple Syrup Festival Just for Laughs Roadshow https://portal.kw4rent.com Short answer: You still need to submit your Termination Form! Yes, you still need to submit a Termination Form to the Main Office to end your occupancy. Information regarding the deadline, along with the Termination Form, are available from the Main Office. What is the Tenant Portal? Short answer: an online KW4Rent tool to help you. Quite simply, the Tenant Portal is an online communication tool introduced to all of our tenants to make it easier for you to submit questions, requests, and reviews so that we may help you better. It’s our tool to help you, and it’s your tool to help us. https://portal.kw4rent.com What is a last month rent deposit? Short answer: Peace of mind that your last month is covered. KEEP UP WITH THE BASICS Clean the clutter. Mop the floor. Empty the trash. Put dirty laundry in a hamper or basket. Use toilet bowl cleaner. Clean up after cooking or eating Be mindful of chemicals Always read labels. Wear rubber gloves. Never mix chemicals! 8 If you are concerned about pests in your unit or building, call 519 746-0074. I’m graduating this year and finishing my last term in August. I want to ensure I end my lease on time (end of August). Does that mean I don’t need to submit a Termination Form? TENANT PORTAL CLEAN LIVING BENEFITS PAGE Be mindful when buying used clothing and furniture that bed bugs or other pests may be present. Don’t bring discarded bed frames, mattresses, box springs, upholstered furniture or electronics into your unit. After travelling, wash clothes immediately in hot water. Always clean up after cooking and eating. Remember, pests need a source of food and water, so keep your unit tidy and be pest free! Short answer: Definitely. Yes, our buildings have accessible parking as well as accessible entrances. the fridge, to remind everyone of what needs to be done to stay stress-free. CLEAN LIVING REMINDERS Is accessible parking available? KW4Rent collects a deposit, equivalent to a month’s rent, at the time of signing. This is cashed when your lease is signed, and covers the very last month you live with us. What is included in my rent? I’m locked out! Help! Short answer: Call the Main Office. If you forget your keys or get locked out of the unit, we will open it for you once free of charge during regular business hours. If we come to unlock the unit outside regular business hours, or on repeat occasions, there will be a $40 charge. Contact the Main Office or Security at 519 746-0074. Can I sublet my room? Short answer: Sure can. Yes, you can sublet your room. All you have to do is submit a Sublet Request. This can be done through your Tenant Portal by clicking on the Service tab and selecting Sublet Request. We will continue to deposit your post-dated cheques and the subletter will pay the rent directly to you. What is a key deposit? Short answer: Added security that we get our keys back. A key deposit is $200 payable at the time of move in. At the end of your occupancy, once your room is emptied and cleaned, an outgoing inspection will be completed to ensure that there are no damages, in which case your deposit will be mailed back to you within 4-8 weeks. Short answer: A lot more than you’d think! Your rent includes heating, hot and cold water, snow removal, maintenance and cleaning of building common areas. Unlimited high speed internet is also included at no extra charge. Electricity/hydro, cable TV and phone are the tenant’s responsibility, but we can provide you with all necessary contact numbers to make connection arrangements. Do I need to purchase tenant insurance? Short answer: It is entirely up to you. We encourage our tenants to purchase insurance, in the event of a flood or fire. Consult your parents’ homeowners insurance, as it often covers full-time post-secondary students living away from home. PAGE 9 STUDENT LIVING GUIDE STUDENT LIVING GUIDE www.kw4rent.com 2014/15 2014/15 www.kw4rent.com E ING AR 9 BE IA MB LU CO W ST CONESTOGA COLLEGE The Waterloo shopping scene offers a plethora of retailers, restaurants and services to meet your every need. From shopping malls, to uptown boutique stores and parlours, Waterloo is a savvy shopper’s dream. 19 EB W ER R ST N P OR T ST A ST N 5 E XPRESS BUS ROUTE ION LRT ROUTE 12 TW BS ER UNIVERSITY / COLLEGE PARKS / RESERVES 14 N AN ECLECTIC NEIGHBOURHOOD 12. WATERLOO TOWN SQUARE 3. University Stadium Cora, Gourmet Pizza Cafe, Thryve Clothing, 4. Waterloo Skatepark Zoup! Uptown Waterloo, RBC, Shoppers 5. WESTMOUNT PLACE Drugmart, Valu-mart, Beertown, Foot Solutions 13. Waterloo public library and Pizza, Dairy Queen Brazier, Country Style, 14. Marbles Restaurant Williams Coffee Pub, First Choice Haircutters, Mongolian Grill, Hearts & Flowers at Westmount, 15. The Canadian Clay and Glass Gallery Sweet Dreams Teashop, Campus Pharmasave, FEDEX Office, TD Canada Trust 16. Princess Cinema, Huether Hotel Farah’s Foodmart, East Side Marios, BMO, Campus Pizza, TCBY, Subway, The Grill, Vegetarian Fastfood, Kismet, Bubble Tease, Molly Bloom Irish Pub, The Pita Factory, Marble Slab, Best Value Optical, Grand China, Pizza Nova, Pita Pit, Meet Point, Burger King, Almadina Egyptian Cuisine, Kabob Hut, 10 2. Perimeter Institute > The Westmount Gastro Pub, Michaels, Farah Food 1. UNIVERSITY SHOPS PLAZA PAGE Tipping 17 15 4 E BRIDG DE B ER 16 13 Silver Lake 2 N N REGIN ST 11 WATERLOO PARK KING ST RT 18 CLAIR LAKE PARK But being new to the area, or new to shopping in Canada can be a bit tricky. Tipping servers and how tax is compounded on your bill might have your stumped. Here’s our down and dirty guide to helping you with Tipping and Taxes. Get more details online at: www.kw4rent.com/CanadianShoppingEtiquette MOSES SPRINGER PARK BE U RD 6 IT RS 3 D RI NG R MO ST T 10 AL UNIVERSITY OF WATERLOO N HILLSIDE RESERVE WILFRID LAURIER UNIVERSITY 1 W E N ST T RS IVE UN W VE YA 7 ST N N E ST LE T PS WLU NORTHDALE CAMPUS REGINA ST RT KING ST BE AL ILI PH IA MB LU CO D LV Columbia Lake YB GE HA UNIVERSITY OF WATERLOO E ST ER EB W 8 ENVIRONMENTAL RESERVE Shopping Here D RR Pi Food Store & International Eatery 6. Goodlife Fitness 17. Long & McQuade Musical Instruments 7. Swiss Chalet 18. Tim Horton’s, Ethel’s Lounge, Empress of 8. McDonald’s 9. Canadian Tire India 19. Starbucks, Booster Juice, Menchies, Frat 10. Pearl Nightclub / The Flying Dog Burger, Beat Beat Box, 7-Eleven, Canada 11. Waterloo Public Library Post Gratuities are rarely included at Canadian restaurants. It is customary to tip 15% on the total bill before tax, and 20% for fantastic service. While tipping is a personal choice (if 10% is your personal choice then tip 10%), 15% is customary and (rightly or wrongly) expected. Tipping is also common, but not always expected with valet parking, hairdressers, manicurists, aestheticians and taxi drivers. Tip jars are also common in less formal dining settings. Taxes Ontario has a Harmonized Sales Tax of 13% that is charged in addition to the price of an item, at the end of sale. You are not required to pay the Ontario portion (8%) of the HST on items such as books, children’s clothing and footwear, children’s car seats and car booster seats, diapers, feminine hygiene products, qualifying food and beverages, and newspapers. Products like personal hygiene items, cosmetics and medications have the 13% HST Any restaurant where you are served food directly to your table expects tipping PAGE 11 7. 8. 9. 10. 11. 12. 13. 14. 41 3 7 Dr. Alvin Woods Building Fred Nichols Campus Centre John Aird Centre/Recital Hall Library Office of Aboriginal Initiatives Northfield Campus Peters Building - SBE Schlegel Centre - SBE N CSB EIT PHY GH E X OV E2 E3 UW Police and Parking Services DWE COM DC ES T C Visitors Centre Campus Tours RCH W HV NU SCH E AV C2 TY B BAU BB5 ECH BB1 BB4 E6 University Shops Plaza WILMOT COURT UWP Campus Court SE RAM DRIVE WOOLWICH COURT BECK HALL WELLESLEY COURT UWP EBY HALL WATERLOO COURT SEAG R AG AM DR IV E Research Advancement Centre 2 – F1 J.R. Coutts Engineering Lecture Hall – H4 Renison University College – F4 Ron Eydt Village – E3 South Campus Hall – G4, G5, H5 Student Life Centre – G3 St. Jerome’s University – F4 St. Paul’s University College – F4 William M. Tatham Centre for Co-operative Education & Career Action – G4, G5 Tutors’ Houses – E3 University Club – F3 University of Waterloo Place – I4, I5 Student Village 1 – E3, F3 A E5 BB3 BB2 CPH tH uC uWP V1 Ra2 RCH Ren ReV SCH SlC StJ StP tC ACADEMIC/SUPPORT BUILDINGS 1. Alumni Hall 2. Arts C Wing 3. Arts E Wing 4. Bricker Academic Building 5. The Centre for Co-operative Education & Career Development 6. Dining Hall 32 D D SI 27 10 BO 340 300 X OPT ESC A O TC R ER L RING ROAD G IV GSC FRANK TOMPA DRIVE BMH IN M3 ERC MC B1 LIB AL R H UN O DAVID JOHNSTON RESEARCH + TECHNOLOGY PARK WES GRAHAM WAY 11 Y HH 14 HA GE UL E 445 375 ACW ML B2 QNC 2 1 17 8 9 28 20 25 29 30 43 Science Building Science Research Centre Seminary Special Constable Service Future Site of the Global Innovation Exchange (GIE ) 20. Theatre Auditorium 21. 202 Regina Street 15. 16. 17. 18. 19. 6 WES GRAHAM WAY FRANK TOMPA DRIVE R LHI D EV2 EV1 NH SLC W HMN KDC CIF M COLUMBIA STREET WEST Warrior Field FED UC PAC P EV3 Theatre of the Arts P EC PAS Humanities Theatre 13 275 J 43 RAC BRH V1 HS LAUREL LAKE STJ VILLAGE GREEN P P MHR HAGEY BOULEVARD Dana Porter Library – G4 Mathematics 3 – G3 Mathematics & Computer Building– G3 Minota Hagey Residence – F5, G5 William Lyon Mackenzie King Village – E3 Modern Languages – G4 Ira G. Needles Hall – G4 School of Optometry – G2 Physical Activities Complex – G3 Psychology, Anthropology, Sociology – G5 School of Pharmacy – see back page Physics – G4, H4 Mike & Ophelia Lazaridis Quantum-Nano Centre – G4 Research Advancement Centre – F1 T R VA K PLAYING FIELDS RA2 42 S MKV TH REN STP P CGR liB M3 MC MHR MKV Ml nH oPt PaC PaS PHR PHY QnC RaC 19 33 4 39 16 RESIDENCE BUILDINGS 22. Bouckaert Hall residence 23. Bricker residence 24. Conrad Hall residence 25. Euler residence 26. King Street residence 27. Laurier Place 28. Leupold residence 23 22 24 40 COG WEATHER STATION V COLUMBIA LAKE REV P Technology – G4 Energy Research Centre – G3 Environment 1 – G5 Environment 2 – G5 Environment 3 – G5 Earth Sciences & Chemistry – G4 Federation Hall – F3 335 Gage Street – see back page Graduate House – G4 General Services Complex – G3, H3 J.G. Hagey Hall of the Humanities – G5 Hildegard Marsden Nursery – G2 Health Services – F4 Klemmer Day Care – G2 Lyle S. Hallman Institute for Health Promotion – G3 12 29. 30. 31. 32. 33. 34. 35. 36. Little House residence Macdonald House residence University Place residence Waterloo College residence Willison Hall residence Lodge Street Apartments Marshall Street Apartments King Street Apartments 26 5 31 34 ATHLETICS 39. Alumni Field 40. Athletic Complex 41. University Stadium 42. Main Entrance 43. Pay & Display Parking 37. King’s Court residence 38. Spruce Street Apartments 21 WELCOME CENTRE/CAMPUS TOURS 15 18 CLN CLV 37 CL LEGEND PaRKing eRC eV1 eV2 eV3 eSC Fed ga gH gSC HH HMn HS KdC lHi Service Vehicle Public Telephone Information Help Line Telephone GO Transit Greyhound Grand River Transit Grand River CarShare Construction Site and Future Site of Building Building Codes Accessible Entrances SYMBolS 36 35 PARKING INDEX ViSitoR PaRKing All Day, Every Day C, n, W, X: $5 per day – pay and display lot X is free on weekends HV: Weekdays: $2 per hour up tp daily maximum of $15. After 5 p.m. and weekends: $5 coin entry M: $6 pay and display d: Weekdays: $2 per hour up to daily maximum of $15. After 5 p.m. and weekends: $5 coin entry P: $4 coin entry for St. Jerome’s University, Renison University College; $5 coin entry for St. Paul’s University College; $1 per hour up to a $4 daily maximum at Conrad Grebel University College oV: $5 coin exit J, S, V: $5 pay and display. Pay in lot S Accessible Parking Roads and Parking Lots City Roads and Parking Lots Pathways Residence Buildings Water Research Park Buildings Columbia Icefield – G2 Columbia Lake Village North – B2, C1, C2 Columbia Lake Village – B2, C2, D2 Columbia Greenhouses – D2 Commissary – H3 Carl A. Pollock Hall – H4 Central Services Building – G3 William G. Davis Computer Research Centre – H3, H4 Douglas Wright Engineering Building – H4 Engineering 2 – H4 Engineering 3 – H4 Engineering 5 – H3, H4 Engineering 6 – H4 East Campus Hall – H3, H4, I3, I4 Centre for Environmental & Information PHILLIP STREET PHILLIP STREET Cl, uWP: $5 pay and display Meter Parking aFteR 4 P.M. and WeeKendS a, B, eC, H, R: $5 coin entry Short-term Parking Permit Parking Motorcycle Parking P Visitor Parking W RT H NO AD RO NT OU M E ST Academic/Administrative Buildings ColouR CodeS CiF Cln ClV Cog CoM CPH CSB dC dWe e2 e3 e5 e6 eCH eit ET PeRMit PaRKing Faculty and Staff: a, B, H, K, l, n, o, R, t, X Resident: Cl, J, S, V, uWP, t Parking in any ungated lot after 4:30 pm with valid Faculty/Staff Permit MotoRCYCleS Purchase a term or day pass from Parking Services, in the COM building for use at motorcycle pads aCCeSSiBle PaRKing Accessible parking for persons with disabilities is available in most lots. For details visit: uwaterloo.ca/parking SHoRt-teRM PaRKing Fifteen minute parking is available on the Ring Road at Environment 2 and Ira G. Needles Hall. Meter parking is available, visit the Parking website for locations at: uwaterloo.ca/parking WatCaRd PaYMent Available at Lot C, N, W, X, M, UWP Building – loCation Accelerator Centre – G1 Arts Lecture Hall – G4 Biology 1 – G4 Biology 2 – G4 BlackBerry 1 – H3 BlackBerry 2 – H3 BlackBerry 3 – H3 BlackBerry 4 – H3 BlackBerry 5 – H3 B.C. Matthews Hall – G3 Brubacher House – F2 Chemistry 2 – G3, G4 Conrad Grebel University College – F5 BUILDING INDEX Code aCW al B1 B2 BB1 BB2 BB3 BB4 BB5 BMH BRH C2 CgR EK LAUREL CRE 38 STUDENT LIVING GUIDE STUDENT LIVING GUIDE WCP 13 SUNVIEW STREET 12 STRE LESTER RTH AD NO UNT RO WESTMO PAGE PAGE 2014/15 www.kw4rent.com www.kw4rent.com 2014/15 STUDENT LIVING GUIDE STUDENT LIVING GUIDE www.kw4rent.com 2014/15 Getting Involved Work Here W H e are a proud company, excited by philanthropic and community involvement opportunities. KW4Rent is an active supporter of Conestoga College, University of Waterloo and Wilfrid Laurier University. We are an advocate of co-operative learning, and as iring students, whether on a full-time basis for the summer, or a part-time basis while in school, is also something we do. such, took on 17 co-op students in 2014 through our various associated companies. Our Whether it’s a field-related job in marketing, co-op students are given real-life experience and opportunities, including the responsibility accounting, human resources, architecture, to launch entrepreneurial-natured projects that can help the company now and in the sales, construction management, or something future. a little more general, like a cashier, cook, or leasing agent, we have an endless amount of With our philanthropic and community involvement initiatives, we have supported opportunities that we are excited to get students many academic groups, including: AIESEC, Students Offering Support Laurier, Bridges involved in. Involving our audience, students, to Prosperity, Because I am a Girl, DECA, Global China Connection, UW Accounting and as members of our workforce helps keep us Finance Student Association, UW Dimensions, UW Hong Kong Students’ Association, UW current and up to date on the needs, interests International Development Program, Accounting and Finance Orientation Week, UW and perspective of students today. Campus Response Team and others. Some of the community groups and charities we have supported include: CANstruction Waterloo, Days Magazine, Epic Riders, Waterloo Minor Our recruitment team is happy to receive Girls Softball Association, and the Canadian Diabetes Association. employment inquiries. Please send your employment request, resume and cover letter, We are always looking to expand our horizons and get involved with new initiatives. If you in confidence, to careers@pricagroup.com. or someone you know is seeking sponsorship for a local group or event, please get into contact with us. Send us, in confidence, an e-mail stating the group and/or event seeking sponsorship, a list of contribution options and what KW4Rent will receive as collateral for sponsorship, and any expectations required on our part to sponsorship@kw4rent.com. Helping groom the future: KW4Rent’s Brittany Robins wins Co-op Student of the Year from Conestoga HOW ARE WE 2014/15 www.kw4rent.com Your input is incredibly vital to our success. Constructive criticism can only help a company prosper! DOING? Adding online review tools and other simple ways to give a company input makes your opinion feel valued and heard. R eviewing our company and telling us how we’re doing, can only improve your experience with KW4Rent. B y taking a more active customer service approach to our business, KW4Rent hopes to establish longlasting relationships with our tenants. Let us know how we are doing. After every maintenance call, an option to review your service is available. If at any point you have any questions or concerns, please feel free to contact our Main Office. Follow KW4Rent for the latest news and offers! Sometimes, just the tip of a hat is enough to recognize a person’s achievements. With gushing praise from both her employer and her academic mentors, Brittany Robins accepted the Co-op Student of the Year award from Conestoga College’s School of Media and Design Wednesday June 25, 2014. KW4Rent was proud to nominate Brittany based on her success and achievements in her first Co-op term with the company. Brittany was a key player in launching KW4Rent and Pi Food Store & International Eatery’s online presence. Spearheading the corporate social media for both entities, their current campaigns have been the most successful to date. She has also been the lead hand in the KW4Rent Sponsorship Program, supporting local community and academia events and groups. Brittany has since reprised her role as a Marketing Assistant through the 2014 summer, and has PAGE 14 enjoyed two co-op terms with KW4Rent. We have a great online tool to get things done faster! TENANT PORTAL https://portal.kw4rent.com KW4Rent has launched the Tenant Portal for all 2014-15 Tenants. You can download forms, submit maintenance requests, and get communications from the Main Office to keep you up to date! Log on to the Tenant Portal at: https://portal.kw4rent.com PAGE 15 www.kw4rent.com When it comes to student accommodations, there is no comparison. Follow KW4Rent for the latest news and offers! STUDENT LIVING GUIDE www.kw4rent.com 2014/15 KW4Rent is the leading student accommodations provider in the Waterloo Region! 251 Lester Street Waterloo, ON N2L 3W6 T: 519 746-0074 F: 519 746-0034 info@kw4rent.com PAGE 16