Your
SPACE
How to resolve common
household issues
Security, fire prevention
and tips for safe living
Pg 05
Come work
with us
PART-TIME
Co-op and part-time jobs
available with KW4Rent
Pg 14
TENANT
PORTAL
New online feature exclusively for
KW4Rent tenants
Pg 15
2014-15
Pg 04
Safety
first
Student living has
never been so easy
and worry-free
PAGE
1
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
2014/15 www.kw4rent.com
Contents
WATERLOO TRAIN STATION
Waterloo attracts the best and brightest in the world. With more than
98 000 post-secondary students, Waterloo is known as an education
hub and leader for global think tanks.
The University of Waterloo is the largest concentration of math and
computer science talent in the world, and has the largest
post-secondary co-op program of its kind.
Wilfrid Laurier University’s accolades measure up, known as a leader
in business and entrepreneurial studies, music, as well as political
and applied sciences.
Home to the Perimeter Institute for Theoretical Physics, the Stephen
Hawking Centre at PI, Centre for International Governance Innovation
and the Academic Council on the United Nations System, Waterloo is
a world-class community.
In FDI Magazine’s 2011-12 edition, Waterloo ranked first-overall as
the top American Micro City of the Future.
The City of Waterloo has more than 100 000 permanent residents
making up a fifth of the Waterloo Region’s population. Waterloo is
part of a Kitchener-Waterloo-Cambridge tri-city network, called the
Waterloo Region. Waterloo is home to Blackberry, Manulife Financial,
Sun Life Financial and Onward Manufacturing Ltd..
Welcome to Waterloo
03
IMPORTANT CONTACTS A list of
important phone numbers and websites
04
YOUR APARTMENT How-to’s and
troubleshooting for your unit
05
SAFETY FIRST Fire and valuables safety
to help keep you safe
06
SECURITY A safe environment makes
everyone happier and more comfortable
07
MAINTENANCE Why and how to use
the KW4Rent Maintenance team
08
THE DREAM CLEAN The ins and outs of
keeping a clean living environment
09
FAQ Answering your questions is
our top priority. Here are frequent
questions
10
AMENITIES MAP Food, shopping and so
much more just minutes away
11
12
SHOPPING TIPS What’s in the area,
Canadian shopping tips, and more
UNIVERSITY OF WATERLOO MAP
13
WILFRID LAURIER UNIVERSITY MAP
14
COME WORK WITH US Co-op, part-time
and more with KW4Rent
HOW ARE WE DOING How to give us
feedback. We want to hear from you!
15
TENANT PORTAL Communicating with
your landlord and maintenance team
Important
Contact Information
KW4RENT
MAIN OFFICE
519 746-0074
SECURITY
519 746-0074
MAINTENANCE
HTTPS://PORTAL.KW4RENT.COM
INTERNET SUPPORT
HTTP://COMU.CA/KW4RENT
EMERGENCY
EMERGENCY
GAS EMERGENCY
POISON CONTROL
WATERLOO REGIONAL POLICE
WATERLOO FIRE DEPARTMENT
911
1 877 969-0999
1 800 268-9017
519 653-7700
519-884-2121
REGION OF WATERLOO
NOISE BYLAW
519 747-8785
OVERNIGHT PARKING
519 747-8559
REGISTRATION
WATERLOO.CA/PARKING
WATERLOO HYDRO
519 886-5090
MEDICAL
GRAND RIVER HOSPITAL
ST. MARY’S HOSPITAL
TELEHEALTH ONTARIO
PUBLIC HEALTH SERVICES
& CLINICS
HERE24SEVEN CRISIS HELPLINE
MENTAL HEALTH HELPLINE
TRANSPORATION
CITY CABS
UNITED TAXI
WATERLOO TAXI
GRAND RIVER TRANSIT
GO TRANSIT
GREYHOUND
VIA RAIL
REGION OF WATERLOO AIRPORT
AFTER HOURS: 519 653-7700
ONLINE PARKING REGISTRATION
SEE HYDRO SETUP GUIDE ON PG. 04
519 749-4300
519 744-3311
1 866 797-0000
519 883-2000
1 844 437-3247
1 866 531-2600
519 747-7777
519 888-9999
519 886-1200
519 585-7555
1 416 869-3200
1 800 661 8747
1 888 842 7245
519 648-2256
UNIVERSITY OF WATERLOO
HEALTH SERVICES
UW POLICE
SWITCHBOARD
519 888-4096
519 888-4911
519 888-4567
WILFRID LAURIER UNIVERSITY
HEALTH SERVICES
SAFETY & SECURITY
SWITCHBOARD
519 884-0710
519 885-3333
519 884-1970
CMHAGRB.ON.COM
MENTALHEALTHHELPLINE.CA
TEXT 57555 WITH STOP NUMBER FOR INFO
EXT. 3146
Campus map
Campus map
is the
2
FOR NON-EMERGENCY
FOR NON-EMERGENCY
LAURIER
UNIVERSITY OF WATERLOO
PAGE
MON-FRI 9AM-8PM, SAT-SUN 10AM-7PM
24 HOUR SERVICE
12
13
number to call
in case of an
emergency.
In Canada, 911 is the primary emergency
dispatch number to call for fire, police, or
health emergencies. Calling the Waterloo
Regional Police number is for nonemergency purposes.
BY
INTRODUCTION
Living on your own is an exciting
adventure. From doing your first
grocery shop, to relying solely on
yourself to get from point A to point
B, new challenges can present
themselves at any corner. Living
with KW4Rent solves many of those
challenges. We do everything we can
to make your life away from home
as easy as possible, by providing
you with well-maintained units in a
secure and safe environment. Living
close to campus also makes things
much easier.
KW4Rent partners with Pi Food
Store & International Eatery to make
you grocery shopping necessities
simpler. We’re also bringing a
Perks Program to our tenants this
year, giving you great discounts at
stores you already frequent. Want
more discounts? We’re also open
to suggestions from our tenants
of businesses we should approach
about joining our Perks Program.
This guide will become your
compass for navigating to and from
campus and around Waterloo at
large. Have questions about where
to go when you’re sick, how to set
up a cleaning schedule with your
roommates, or what there is to do in
Waterloo? Look no further than this
Student Living Guide. If, however,
we’ve overlooked something that
you’re seeking, contact one of our
leasing agents at the KW4Rent Main
Office and they will be happy to
help.
Enjoy your time at KW4Rent
Follow KW4Rent
for the latest
news and offers!
DESIGNED FOR
KW4Rent
PAGE
DESIGN COMPANY
3
Prica Global Inc.
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
2014/15 www.kw4rent.com
Your Apartment
E
very KW4Rent apartment comes with different features
and utilities. Here is a quick crash course of how to use
the features your apartment may come with, and how to
solve common household problems.
D
ishwashers can make your life
easy. Make sure the dishwasher
is set to OFF before loading dishes.
Once dishes are loaded into the
no apparent reason, other times, we
various racks, fill the designated
don’t really want anyone to know it’s
spot with dishwasher detergent, turn
clogged. If you haven’t invested in a
the detergent cover clockwise until
plunger yet, contact Maintenance
you hear a click, and close the door,
through the Tenant Portal to submit
turning the lever to the right to lock
a Maintenance Request. Your first
Waterloo North Hydro. Go online
it shut. Choose the appropriate cycle
unclogging is free, but if your unit is a
to www.wnhydro.com, click the
and cleaning options, turn the knob to
repeat toilet clogger, expect a fee.
Residential tab, choose Request
start, and let it run. Only use Jet Dry
for Service, and follow the detailed
and Cascade to prevent damage and
instructions on that web page. Once
calcium build-up.
your request has been submitted
your hydro should be online within
As a precaution, do not leave home without your keys...
48 hours.
R
oger’s Fiber Optic, unlimited
bandwidth, up to 100Mbps
But if you do, we will help you get back into your unit once, free of charge.
All subsequent lockouts are subject to a $40 charge. Contact our Main
Office for lockout assistance, or security after regular office hours.
P
Do what it takes to keep it safe
Keeping you, your apartment, and your valuables safe, while living away from home
S
LOCKED OUT
during standard business hours,
4
strongly suggest buying a plunger.
Sometimes toilets get clogged for
etting up your hydro with
S
PAGE
T
oilet clogs suck. For your sanity, we
ower outage? Check to see if you
a Maintenance Request through
have a tripped breaker! Before
the Tenant Portal and someone will
trying to reset a breaker, make sure
be along shortly to try and solve the
download highspeed internet is
all of the devices and appliances that
problem.
supplied by COMU Networks. If you
might be getting power from that
are experiencing issues with your
breaker are unplugged! Locate the
internet, submit a Report a Problem
electrical box, and begin the search
ticket at: http://comu.ca/kw4rent
for one lonely breaker that is facing
H
eating or A/C not working? First
and foremost, make sure your
windows are closed. Hot and cold air
the wrong way. You might get lucky
escape quickly out of open windows.
To access your internet, please plug-
and your breakers are labelled, but if
Check that the thermostat and
in an ethernet cable from a router
not, there’s a good chance the tripped
furnace switches are switched to on.
port, to your computer. For wifi, your
breaker will be in the off position.
The furnace switch is located next
username and password (unless
Flip it back to the on position, plug in
to the furnace room. If the problem
changed by a roommate) should be
your appliances and devices to get
still persists, contact Maintenance
the default, located on the router in or
everything back up and running. If that
through the Tenant Portal.
near the HVAC closet in your unit.
still doesn’t solve the problem, submit
afety is a huge priority
with KW4Rent. Having
peace of mind can make
the transition to a new place of
residence so much easier. Be
proactive with your safety.
Fire Safety
Have a Plan of Escape in the event
of a fire emergency. Always know
two ways out of the building,
identify all possible exits, and in
the event of a fire, do not use the
elevator. Each KW4Rent building has
Fire Escape Plans posted in every
hallway, so review the Fire Escape
Plan and be prepared.
Do not tamper or disable any CO2 or
smoke alarms! It’s a federal offense
and a hefty fine.
Oil fires are the number one cause
of all kitchen accidents.
Never pour water over
burning oil! If a pot
catches fire, put a lid on it,
shut the stove off, and use
a fire extinguisher.
Valuables Safety
Keeping important documents, valuable
belongings and other key items safe
and secure can give you better peace of
mind. Living with new roommates? Make
sure to keep these items out of plain
sight. Such valuables might include:
passport, social insurance number,
banking information, health card,
driver’s licence, cash, cheques, jewellery,
and expensive electronic devices.
Simple rule of thumb: lock your doors
and windows for better safety of you
and your belongings.
We encourage all of our tenants to
purchase contents or tenant insurance
through a trusted insurance broker.
PAGE
5
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
2014/15 www.kw4rent.com
Security
Maintenance
Proactive safety, complimented with our security protocols, makes KW4Rent the
safest place to live off campus
Want to live somewhere that employs first-rate security protocols, has
overnight security guards every day of the week, and a 24-hour emergency
response hotline? You’re living there! KW4Rent has implemented strict
security protocols at all of our buildings and employs security guards
year-round to ensure a safe, comfortable and secure living environment
for our tenants.
Likewise, the landlord has a similar responsibility to supply effective and timely
maintenance when requested by the tenant.
All tenants are required to fill out an Incoming Inspection Form and
submit it to the KW4Rent Main Office within 24 hours of move-in. Failure to do
so will result in the Main Office assuming there are no damages or issues, and
all subsequent damages/issues reported thereafter are the responsibility of
the current occupants. There is a list of Damage Charges available for your
browsing on the Tenant Portal. However, charges may vary depending on
severity.
KW4Rent 24-hour emergency hotline: 519 746-0074
To submit a Maintenance Request, please visit the Tenant Portal, click on
the Service tab, and submit a Maintenance Request.
Last year, we brought you 10% off your
purchases at Pi Food Store & International
Eatery, with special 20% off days. This year,
we’re going further.
The KW4Rent leasing team is working hard
to find you new businesses to jump into
our Perks Program. Offering perks like
percentages off of your bill, free items
when you spend a certain amount, and
much more, expect the KW4Rent Perks
Program to grow throughout the year.
6
As a tenant, you have a legal responsibility to use reasonable care when you
live in a property. You should contact maintenance to take care of items
damaged or worn out due to ordinary wear and tear. Ontario’s Landlord
Tenant Board states that you are responsible for wilful neglect or misconduct
that results in damage to premises whether caused by family, guests, pets or
visitors.
With video surveillance, a 24-hour emergency hotline, 6:00pm-8:30am
security patrol, keyless entry, and much more, our security team is
committed to keeping you safe. If you have any questions or concerns,
please call our emergency hotline. If you have an immediate emergency,
call the appropriate authorities, such as the police or 911.
Perks
Program
PAGE
KW4Rent has the best maintenance services available to students living in
Waterloo. Maintenance is here to help keep your apartment in tip-top shape.
Better yet, if you frequent a business that
isn’t currently offering a discount through
the KW4Rent Perks Program, contact us
and we’ll get to work on getting you
better value!
Our comprehensive Perks Program is
simple. Just show your KW4Rent Perks
Program card to a participating business
(check out our website for who’s in on
giving you awesome deals), and receive
the perk! It’s that easy.
Check out www.kw4rent.com/perks for
more details and Terms and Conditions.
WE LIKE OUR TENANTS
Year after year, we’re dedicated to giving
back to our tenants. Whether it’s through
building new properties, giving out swag,
or getting better deals for you, KW4Rent
is dedicated to giving you more value.
BUT WHAT’S THE CATCH?
There isn’t one. The card is free and
some retailers may ask you to show
ID just to make sure you are who your
card says you are, but that’s it. So enjoy
the savings and the free kickbacks. You
deserve them.
Check out your perks!
www.kw4rent.com/perks
perks@kw4rent.com
PAGE
7
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
2014/15 www.kw4rent.com
FAQ
THE DREAM
Frequently asked questions from our great tenants
Are pets allowed?
Short answer: Nope.
CLEAN
It’s not uncommon to find others are already asking your
questions. But, if you can’t find an answer here, head online
to the Tenant Portal and post your question.
Pets are not permitted in any of the units as a courtesy to
other students who may have allergies.
Are there laundry facilities?
Short answer: Yes.
How you and your roommates can team up to keep your space spick and span.
If I sign a 1, 2, or 3 year lease, do I still need to
submit a Termination Form?
Yes, all of our buildings are equipped with Smart Card
operated washers and dryers.
Short answer: Yes, please.
Making a cleaning schedule and having everyone stick to it helps lighten the burden of keeping
your space neat and tidy. With a tidy space, everyone can kick back and enjoy the space without any added stress from
clutter or filth. Below you’ll find a sample schedule for you and your roomies that you could hang in a common area like on
Yes, you are still required to provide a Termination Form
to the Main Office on or before the deadline. Information
regarding the deadline, along with the Termination Form, are
available from the Main Office.
KEEPING IT CLEAN
WAYS TO PREVENT PESTS
BUILD A SCHEDULE FOR EVERYONE
Month
Sunday
Monday
Vacuum- Roommate 1
Vacuum- Roommate 2
Tuesday
Wednesday
Your Calendar
Thursday
Friday
Dishes and clean KitchenRoommate 2
Tidy Living RoomRoommate 3
Tidy Bathroom (counter, sink
and toilet)- Roommate 4
Take out garbageRoommate 5
Dishes and clean KitchenRoommate 3
Tidy Living RoomRoommate 4
Tidy Bathroom (counter, sink
and toilet)- Roommate 5
Take out garbageRoommate 1
Saturday
Important Dates
KW4Rent Important Dates
Sept. 1-7
Prior to Jan. 15
Other Holidays
Nov. 11
Feb. 14
March 17
May 10
June 21
August 3
Vacuum- Roommate 3
Dishes and clean KitchenRoommate 4
Tidy Living RoomRoommate 5
Tidy Bathroom (counter, sink
and toilet)- Roommate 1
Take out garbageRoommate 2
Vacuum- Roommate 4
Dishes and clean KitchenRoommate 5
Tidy Living RoomRoommate 1
Tidy Bathroom (counter, sink
and toilet)- Roommate 2
Take out garbageRoommate 3
Dishes and clean KitchenRoommate 1
Important Contacts
Tidy Living RoomRoommate 2
Tidy Bathroom (counter, sink
and toilet)- Roommate 3
Take out garbageRoommate 4
Notes
Fire, police or medical emergency
911
KW4Rent Main Office
519 746-0074
KW4Rent Security
519 746-0074
COMU Internet Support
http://comu.ca/kw4rent
Gas Emergency
1 877 969-0999
Poison Control
1 800 268-9017
Noise Bylaw
519 747-8785
Waterloo Hydro
519 886-5090
Grand River Hospital
519 749-4300
St. Mary’s Hospital
519 744-3311
Telehealth Ontario
1 866 797-0000
University of Watelroo Switchboard
519 888-4567
Wilfrid Laurier University Switchboard
519 884-1970
Here24SEVEN Crisis Helpline
1 844 437-3247
Your Roger’s Fiber Optic, unlimited bandwidth, up to
100mbs/download highspeed internet is supplied by
COMU Networks. If you are experiencing any difficulties
with your internet, please visit http://comu.ca/kw4rent/
and submit a Report a Problem ticket.
To access your internet, please plug-in an ethernet cable
from a router port, to your computer. Unless someone in
your unit has changed the username and password, the
default username and password for wifi can be found on
the router, located either in or near the HVAC closet in
your unit.
Labour Day
Thanksgiving Day
Christmas Day
Boxing Day
New Year’s Day
Family Day
Good Friday
Victoria Day
Canada Day
Remembrance Day
Valentine’s Day
St. Patrick’s Day
Mother’s Day
Father’s Day
Civic Holiday – for federal employees
Wilfrid Laurier University Important Dates
Sept. 4
Oct. 14-17
Dec. 6-19
Dec. 24- Jan. 2
Jan. 5
Feb. 16-20
April 9-28
May 4
July 21- Aug. 13
July 6
Aug. 20-22
Fall lectures begin
Fall reading week
Fall final examination period
Christmas Break
Winter lectures begin
Winter reading week
Winter final examination period
Spring lectures begin
Spring final examination period
Summer lectures begin
Summer final examination period
University of Waterloo Important Dates
Sept. 8
Dec. 4-19
Dec. 24- Jan. 2
Jan. 5
Feb. 16-20
April 10-25
May 4
Aug. 4-15
Vacuum- Roommate 5
Move-in Week
Lease Termination Form Due
Statutory Holidays
Sept. 1
Oct. 13
Dec. 25
Dec. 26
Jan. 1
Feb. 16
April 3
May 18
July 1
Community Events
Sept. 14
Sept. 19-21
Sept. 20
Sept. 21
Sept. 27
Oct. 8
Oct. 10-18
Nov. 3-8
Nov. 6
Dec. 4-7
Dec. 14-28
March 5-7
March 28
April 20
Fall lectures begin
Fall final examination period
Christmas Break
Winter lectures begin
Winter reading week
Winter final examination period
Spring lectures begin
Spring final examination period
Open Streets Uptown Waterloo
KOI Music Festival
Royal Medieval Faire in Waterloo Park
The Word on the Street
Wellesley Apple Butter & Cheese Festival
Russell Peters World Tour at The Aud
Kitchener-Waterloo Oktoberfest
Grand River Film Festival
Kitchener-Waterloo Comedy Festival Preview Show
Christkindl Market at Kitchener City Hall
Christmas Fantasy outdoor lights in Victoria Park
Kitchener- Waterloo Comedy Festival
Elmira Maple Syrup Festival
Just for Laughs Roadshow
https://portal.kw4rent.com
Short answer: You still need to submit your Termination Form!
Yes, you still need to submit a Termination Form to the
Main Office to end your occupancy. Information regarding
the deadline, along with the Termination Form, are available
from the Main Office.
What is the Tenant Portal?
Short answer: an online KW4Rent tool to help you.
Quite simply, the Tenant Portal is an online communication
tool introduced to all of our tenants to make it easier for you
to submit questions, requests, and reviews so that we may
help you better. It’s our tool to help you, and it’s your tool to
help us. https://portal.kw4rent.com
What is a last month rent deposit?
Short answer: Peace of mind that your last month is covered.
KEEP UP WITH THE BASICS
Clean the clutter. Mop the floor. Empty the trash. Put
dirty laundry in a hamper or basket. Use toilet bowl
cleaner. Clean up after cooking or eating
Be mindful of chemicals
Always read labels. Wear rubber gloves. Never mix
chemicals!
8
If you are concerned about pests in your unit or building,
call 519 746-0074.
I’m graduating this year and finishing my last
term in August. I want to ensure I end my lease
on time (end of August). Does that mean I don’t
need to submit a Termination Form?
TENANT
PORTAL
CLEAN LIVING BENEFITS
PAGE
Be mindful when buying used clothing and furniture
that bed bugs or other pests may be present. Don’t
bring discarded bed frames, mattresses, box springs,
upholstered furniture or electronics into your unit. After
travelling, wash clothes immediately in hot water. Always
clean up after cooking and eating. Remember, pests
need a source of food and water, so keep your unit tidy
and be pest free!
Short answer: Definitely.
Yes, our buildings have accessible parking as well as
accessible entrances.
the fridge, to remind everyone of what needs to be done to stay stress-free.
CLEAN LIVING REMINDERS
Is accessible parking available?
KW4Rent collects a deposit, equivalent to a month’s rent, at
the time of signing. This is cashed when your lease is signed,
and covers the very last month you live with us.
What is included in my rent?
I’m locked out! Help!
Short answer: Call the Main Office.
If you forget your keys or get locked out of the unit, we will
open it for you once free of charge during regular business
hours. If we come to unlock the unit outside regular business
hours, or on repeat occasions, there will be a $40 charge.
Contact the Main Office or Security at 519 746-0074.
Can I sublet my room?
Short answer: Sure can.
Yes, you can sublet your room. All you have to do is submit
a Sublet Request. This can be done through your Tenant
Portal by clicking on the Service tab and selecting Sublet
Request. We will continue to deposit your post-dated
cheques and the subletter will pay the rent directly to you.
What is a key deposit?
Short answer: Added security that we get our keys back.
A key deposit is $200 payable at the time of move in. At the
end of your occupancy, once your room is emptied and
cleaned, an outgoing inspection will be completed to ensure
that there are no damages, in which case your deposit will be
mailed back to you within 4-8 weeks.
Short answer: A lot more than you’d think!
Your rent includes heating, hot and cold water, snow
removal, maintenance and cleaning of building common
areas. Unlimited high speed internet is also included at
no extra charge. Electricity/hydro, cable TV and phone
are the tenant’s responsibility, but we can provide you
with all necessary contact numbers to make connection
arrangements.
Do I need to purchase tenant insurance?
Short answer: It is entirely up to you.
We encourage our tenants to purchase insurance, in the
event of a flood or fire. Consult your parents’ homeowners
insurance, as it often covers full-time post-secondary
students living away from home.
PAGE
9
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
2014/15 www.kw4rent.com
E
ING
AR
9
BE
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MB
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CONESTOGA
COLLEGE
The Waterloo shopping scene offers a plethora of retailers,
restaurants and services to meet your every need. From
shopping malls, to uptown boutique stores and parlours,
Waterloo is a savvy shopper’s dream.
19
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PARKS / RESERVES
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NEIGHBOURHOOD
12. WATERLOO TOWN SQUARE
3. University Stadium
Cora, Gourmet Pizza Cafe, Thryve Clothing,
4. Waterloo Skatepark
Zoup! Uptown Waterloo, RBC, Shoppers
5. WESTMOUNT PLACE
Drugmart, Valu-mart, Beertown, Foot Solutions
13. Waterloo public library
and Pizza, Dairy Queen Brazier, Country Style,
14. Marbles Restaurant
Williams Coffee Pub, First Choice Haircutters, Mongolian Grill,
Hearts & Flowers at Westmount,
15. The Canadian Clay and Glass Gallery
Sweet Dreams Teashop, Campus Pharmasave, FEDEX Office,
TD Canada Trust
16. Princess Cinema, Huether Hotel
Farah’s Foodmart, East Side Marios, BMO, Campus Pizza,
TCBY, Subway, The Grill, Vegetarian Fastfood, Kismet, Bubble
Tease, Molly Bloom Irish Pub, The Pita Factory, Marble Slab,
Best Value Optical, Grand China, Pizza Nova, Pita Pit, Meet
Point, Burger King, Almadina Egyptian Cuisine, Kabob Hut,
10
2. Perimeter Institute
>
The Westmount Gastro Pub, Michaels, Farah Food
1. UNIVERSITY SHOPS PLAZA
PAGE
Tipping
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16
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Silver Lake
2
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REGIN
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WATERLOO PARK
KING ST
RT
18
CLAIR LAKE PARK
But being new to the area, or new to shopping in Canada can
be a bit tricky. Tipping servers and how tax is compounded on
your bill might have your stumped. Here’s our down and dirty
guide to helping you with Tipping and Taxes. Get more details
online at: www.kw4rent.com/CanadianShoppingEtiquette
MOSES SPRINGER
PARK
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UNIVERSITY
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WLU
NORTHDALE
CAMPUS
REGINA
ST
RT
KING ST
BE
AL
ILI
PH
IA
MB
LU
CO
D
LV
Columbia
Lake
YB
GE
HA
UNIVERSITY OF
WATERLOO
E
ST
ER
EB
W
8
ENVIRONMENTAL
RESERVE
Shopping
Here
D
RR
Pi Food Store & International Eatery
6. Goodlife Fitness
17. Long & McQuade Musical Instruments
7. Swiss Chalet
18. Tim Horton’s, Ethel’s Lounge, Empress of
8. McDonald’s
9. Canadian Tire
India
19. Starbucks, Booster Juice, Menchies, Frat
10. Pearl Nightclub / The Flying Dog
Burger, Beat Beat Box, 7-Eleven, Canada
11. Waterloo Public Library
Post
Gratuities are rarely included at Canadian restaurants. It is
customary to tip 15% on the total bill before tax, and 20% for
fantastic service. While tipping is a personal choice (if 10%
is your personal choice then tip 10%), 15% is customary and
(rightly or wrongly) expected. Tipping is also common, but not
always expected with valet parking, hairdressers, manicurists,
aestheticians and taxi drivers. Tip jars are also common in less
formal dining settings.
Taxes
Ontario has a
Harmonized Sales Tax
of 13% that is charged
in addition to the
price of an item, at the
end of sale. You are
not required to pay
the Ontario portion
(8%) of the HST on
items such as books,
children’s clothing and
footwear, children’s
car seats and car
booster seats, diapers,
feminine hygiene
products, qualifying
food and beverages,
and newspapers.
Products like personal hygiene items, cosmetics
and medications have the 13% HST
Any restaurant where you are served food directly
to your table expects tipping
PAGE
11
7.
8.
9.
10.
11.
12.
13.
14.
41
3
7
Dr. Alvin Woods Building
Fred Nichols Campus Centre
John Aird Centre/Recital Hall
Library
Office of Aboriginal Initiatives
Northfield Campus
Peters Building - SBE
Schlegel Centre - SBE
N
CSB
EIT
PHY
GH
E
X
OV
E2
E3
UW Police and
Parking Services
DWE
COM
DC
ES
T
C
Visitors Centre
Campus Tours
RCH
W
HV
NU
SCH
E
AV
C2
TY
B
BAU
BB5
ECH
BB1
BB4
E6
University Shops
Plaza
WILMOT
COURT
UWP
Campus Court
SE
RAM
DRIVE
WOOLWICH
COURT
BECK HALL
WELLESLEY
COURT
UWP
EBY HALL
WATERLOO
COURT
SEAG
R
AG
AM
DR
IV
E
Research Advancement Centre 2 – F1
J.R. Coutts Engineering Lecture Hall – H4
Renison University College – F4
Ron Eydt Village – E3
South Campus Hall – G4, G5, H5
Student Life Centre – G3
St. Jerome’s University – F4
St. Paul’s University College – F4
William M. Tatham Centre for Co-operative
Education & Career Action – G4, G5
Tutors’ Houses – E3
University Club – F3
University of Waterloo Place – I4, I5
Student Village 1 – E3, F3
A
E5
BB3
BB2
CPH
tH
uC
uWP
V1
Ra2
RCH
Ren
ReV
SCH
SlC
StJ
StP
tC
ACADEMIC/SUPPORT BUILDINGS
1. Alumni Hall
2. Arts C Wing
3. Arts E Wing
4. Bricker Academic Building
5. The Centre for Co-operative
Education & Career Development
6. Dining Hall
32
D
D
SI
27
10
BO
340
300
X
OPT
ESC
A
O
TC
R
ER
L
RING ROAD
G
IV
GSC
FRANK TOMPA DRIVE
BMH
IN
M3
ERC
MC
B1
LIB
AL
R
H
UN
O
DAVID JOHNSTON
RESEARCH + TECHNOLOGY PARK
WES GRAHAM WAY
11
Y
HH
14
HA
GE
UL
E
445
375
ACW
ML
B2
QNC
2
1
17
8
9
28
20
25
29
30
43
Science Building
Science Research Centre
Seminary
Special Constable Service
Future Site of the Global
Innovation Exchange (GIE )
20. Theatre Auditorium
21. 202 Regina Street
15.
16.
17.
18.
19.
6
WES GRAHAM WAY
FRANK TOMPA DRIVE
R
LHI
D
EV2 EV1
NH
SLC
W
HMN
KDC
CIF
M
COLUMBIA STREET WEST
Warrior Field
FED
UC
PAC
P
EV3
Theatre
of the Arts
P
EC
PAS
Humanities
Theatre
13
275
J
43
RAC
BRH
V1
HS
LAUREL
LAKE
STJ
VILLAGE GREEN
P
P
MHR
HAGEY BOULEVARD
Dana Porter Library – G4
Mathematics 3 – G3
Mathematics & Computer Building– G3
Minota Hagey Residence – F5, G5
William Lyon Mackenzie King Village – E3
Modern Languages – G4
Ira G. Needles Hall – G4
School of Optometry – G2
Physical Activities Complex – G3
Psychology, Anthropology, Sociology – G5
School of Pharmacy – see back page
Physics – G4, H4
Mike & Ophelia Lazaridis
Quantum-Nano Centre – G4
Research Advancement Centre – F1
T
R
VA
K
PLAYING FIELDS
RA2
42
S
MKV
TH
REN
STP
P
CGR
liB
M3
MC
MHR
MKV
Ml
nH
oPt
PaC
PaS
PHR
PHY
QnC
RaC
19
33
4
39
16
RESIDENCE BUILDINGS
22. Bouckaert Hall residence
23. Bricker residence
24. Conrad Hall residence
25. Euler residence
26. King Street residence
27. Laurier Place
28. Leupold residence
23
22
24
40
COG
WEATHER
STATION
V
COLUMBIA LAKE
REV
P
Technology – G4
Energy Research Centre – G3
Environment 1 – G5
Environment 2 – G5
Environment 3 – G5
Earth Sciences & Chemistry – G4
Federation Hall – F3
335 Gage Street – see back page
Graduate House – G4
General Services Complex – G3, H3
J.G. Hagey Hall of the Humanities – G5
Hildegard Marsden Nursery – G2
Health Services – F4
Klemmer Day Care – G2
Lyle S. Hallman Institute for Health Promotion – G3
12
29.
30.
31.
32.
33.
34.
35.
36.
Little House residence
Macdonald House residence
University Place residence
Waterloo College residence
Willison Hall residence
Lodge Street Apartments
Marshall Street Apartments
King Street Apartments
26
5
31
34
ATHLETICS
39. Alumni Field
40. Athletic Complex
41. University Stadium
42. Main Entrance
43. Pay & Display Parking
37. King’s Court residence
38. Spruce Street Apartments
21
WELCOME CENTRE/CAMPUS TOURS
15
18
CLN
CLV
37
CL
LEGEND
PaRKing
eRC
eV1
eV2
eV3
eSC
Fed
ga
gH
gSC
HH
HMn
HS
KdC
lHi
Service Vehicle
Public Telephone
Information
Help Line Telephone
GO Transit
Greyhound
Grand River Transit
Grand River CarShare
Construction Site and
Future Site of Building
Building Codes
Accessible Entrances
SYMBolS
36
35
PARKING INDEX
ViSitoR PaRKing
All Day, Every Day
C, n, W, X: $5 per day – pay and display
lot X is free on weekends
HV: Weekdays: $2 per hour up tp daily
maximum of $15. After 5 p.m. and weekends:
$5 coin entry
M: $6 pay and display
d: Weekdays: $2 per hour up to daily
maximum of $15. After 5 p.m. and weekends:
$5 coin entry
P: $4 coin entry for St. Jerome’s University,
Renison University College; $5 coin entry
for St. Paul’s University College; $1 per hour
up to a $4 daily maximum at Conrad Grebel
University College
oV: $5 coin exit
J, S, V: $5 pay and display. Pay in lot S
Accessible Parking
Roads and Parking Lots
City Roads and Parking Lots
Pathways
Residence Buildings
Water
Research Park Buildings
Columbia Icefield – G2
Columbia Lake Village North – B2, C1, C2
Columbia Lake Village – B2, C2, D2
Columbia Greenhouses – D2
Commissary – H3
Carl A. Pollock Hall – H4
Central Services Building – G3
William G. Davis Computer Research Centre –
H3, H4
Douglas Wright Engineering Building – H4
Engineering 2 – H4
Engineering 3 – H4
Engineering 5 – H3, H4
Engineering 6 – H4
East Campus Hall – H3, H4, I3, I4
Centre for Environmental & Information
PHILLIP STREET
PHILLIP STREET
Cl, uWP: $5 pay and display
Meter Parking
aFteR 4 P.M. and WeeKendS
a, B, eC, H, R: $5 coin entry
Short-term Parking
Permit Parking
Motorcycle Parking
P
Visitor Parking
W
RT H
NO
AD
RO
NT
OU
M
E ST
Academic/Administrative Buildings
ColouR CodeS
CiF
Cln
ClV
Cog
CoM
CPH
CSB
dC
dWe
e2
e3
e5
e6
eCH
eit
ET
PeRMit PaRKing
Faculty and Staff: a, B, H, K, l, n, o, R, t, X
Resident: Cl, J, S, V, uWP, t
Parking in any ungated lot after 4:30 pm
with valid Faculty/Staff Permit
MotoRCYCleS
Purchase a term or day pass from Parking
Services, in the COM building for use at
motorcycle pads
aCCeSSiBle PaRKing
Accessible parking for persons with
disabilities is available in most lots.
For details visit:
uwaterloo.ca/parking
SHoRt-teRM PaRKing
Fifteen minute parking is available on the
Ring Road at Environment 2 and Ira G.
Needles Hall. Meter parking is available,
visit the Parking website for locations at:
uwaterloo.ca/parking
WatCaRd PaYMent
Available at Lot C, N, W, X, M, UWP
Building – loCation
Accelerator Centre – G1
Arts Lecture Hall – G4
Biology 1 – G4
Biology 2 – G4
BlackBerry 1 – H3
BlackBerry 2 – H3
BlackBerry 3 – H3
BlackBerry 4 – H3
BlackBerry 5 – H3
B.C. Matthews Hall – G3
Brubacher House – F2
Chemistry 2 – G3, G4
Conrad Grebel University College – F5
BUILDING INDEX
Code
aCW
al
B1
B2
BB1
BB2
BB3
BB4
BB5
BMH
BRH
C2
CgR
EK
LAUREL CRE
38
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
WCP
13
SUNVIEW STREET
12
STRE
LESTER
RTH
AD NO
UNT RO
WESTMO
PAGE
PAGE
2014/15 www.kw4rent.com
www.kw4rent.com 2014/15
STUDENT LIVING GUIDE
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
Getting Involved
Work Here
W
H
e are a proud company, excited by philanthropic and community involvement
opportunities. KW4Rent is an active supporter of Conestoga College, University of
Waterloo and Wilfrid Laurier University. We are an advocate of co-operative learning, and as
iring students, whether on a full-time
basis for the summer, or a part-time
basis while in school, is also something we do.
such, took on 17 co-op students in 2014 through our various associated companies. Our
Whether it’s a field-related job in marketing,
co-op students are given real-life experience and opportunities, including the responsibility
accounting, human resources, architecture,
to launch entrepreneurial-natured projects that can help the company now and in the
sales, construction management, or something
future.
a little more general, like a cashier, cook, or
leasing agent, we have an endless amount of
With our philanthropic and community involvement initiatives, we have supported
opportunities that we are excited to get students
many academic groups, including: AIESEC, Students Offering Support Laurier, Bridges
involved in. Involving our audience, students,
to Prosperity, Because I am a Girl, DECA, Global China Connection, UW Accounting and
as members of our workforce helps keep us
Finance Student Association, UW Dimensions, UW Hong Kong Students’ Association, UW
current and up to date on the needs, interests
International Development Program, Accounting and Finance Orientation Week, UW
and perspective of students today.
Campus Response Team and others. Some of the community groups and charities we have
supported include: CANstruction Waterloo, Days Magazine, Epic Riders, Waterloo Minor
Our recruitment team is happy to receive
Girls Softball Association, and the Canadian Diabetes Association.
employment inquiries. Please send your
employment request, resume and cover letter,
We are always looking to expand our horizons and get involved with new initiatives. If you
in confidence, to careers@pricagroup.com.
or someone you know is seeking sponsorship for a local group or event, please get into
contact with us. Send us, in confidence, an e-mail stating the group and/or event seeking
sponsorship, a list of contribution options and what KW4Rent will receive as collateral for
sponsorship, and any expectations required on our part to sponsorship@kw4rent.com.
Helping groom the future:
KW4Rent’s Brittany Robins wins Co-op Student of the
Year from Conestoga
HOW ARE WE
2014/15 www.kw4rent.com
Your input is incredibly vital to our
success. Constructive criticism can
only help a company prosper!
DOING?
Adding online review tools
and other simple ways to give
a company input makes your
opinion feel valued and heard.
R
eviewing our
company
and telling
us how
we’re doing, can
only improve your
experience with
KW4Rent.
B
y taking a more active customer
service approach to our business,
KW4Rent hopes to establish longlasting relationships with our tenants. Let
us know how we are doing. After every
maintenance call, an option to review your
service is available. If at any point you have
any questions or concerns, please feel free to
contact our Main Office.
Follow KW4Rent for the
latest news and offers!
Sometimes, just the tip of a hat is enough to recognize a person’s achievements. With gushing praise
from both her employer and her academic mentors, Brittany Robins accepted the Co-op Student of
the Year award from Conestoga College’s School of Media and Design Wednesday June 25, 2014.
KW4Rent was proud to nominate Brittany based on her success and achievements in her first
Co-op term with the company. Brittany was a key player in launching KW4Rent and Pi Food Store &
International Eatery’s online presence. Spearheading the corporate social media for both entities,
their current campaigns have been the most successful to date. She has also been the lead hand in
the KW4Rent Sponsorship Program, supporting local community and academia events and groups.
Brittany has since reprised her role as a Marketing Assistant through the 2014 summer, and has
PAGE
14
enjoyed two co-op terms with KW4Rent.
We have a great online tool to get things done faster!
TENANT
PORTAL
https://portal.kw4rent.com
KW4Rent has launched the Tenant Portal for all 2014-15
Tenants. You can download forms, submit maintenance
requests, and get communications from the Main Office to
keep you up to date!
Log on to the Tenant Portal at: https://portal.kw4rent.com
PAGE
15
www.kw4rent.com
When it comes
to student
accommodations,
there is no
comparison.
Follow KW4Rent for the
latest news and offers!
STUDENT LIVING GUIDE
www.kw4rent.com 2014/15
KW4Rent is the leading student
accommodations provider in the
Waterloo Region!
251 Lester Street
Waterloo, ON N2L 3W6
T: 519 746-0074
F: 519 746-0034
info@kw4rent.com
PAGE
16