The Insurance Industry in Malawi, Key Trends and Opportunities to 2017 Market Intelligence Report Reference code: IS0256MR Published: March 2013 www.timetric.com Timetric John Carpent er House 7 Carmelite Street London EC4Y 0BS United Kingdom Tel: +44 (0)20 7936 6400 Fax: +44 (0)20 7336 6813 www.timetric.com EX ECUTIV E SUMMARY 1 Executive Summary The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 2 Published: March 2013 TABLE OF CONTENTS TABLE OF CONTENTS 1 2 Executive Summary ..................................................................................................................... 2 Introduction.................................................................................................................................... 9 2.1 What is this Report About? ............................................................................................................ 9 2.2 Definitions ...................................................................................................................................... 9 2.3 Methodology................................................................................................................................. 11 3 Malawian Insurance Industry Overview ...............................................................................13 3.1 Malawian Insurance Industry ....................................................................................................... 14 3.2 Key Industry Trends and Drivers ................................................................................................. 18 3.3 Challenges ................................................................................................................................... 19 3.4 Regulation .................................................................................................................................... 20 4 Industry Segmentation..............................................................................................................21 4.1 Life Insurance............................................................................................................................... 21 4.2 Non-Life Insurance....................................................................................................................... 34 4.2.1 Property insurance category ................................................................................................... 52 4.2.2 Motor insurance category ....................................................................................................... 54 4.2.3 Liability insurance category ..................................................................................................... 56 4.2.4 Marine, aviation and transit insurance category ........................................................................ 58 4.3 Personal Accident and Health Insurance .................................................................................... 60 4.4 Reinsurance ................................................................................................................................. 74 5 Competitive Landscape ............................................................................................................83 5.1 Overview ...................................................................................................................................... 83 5.2 Leading Companies ..................................................................................................................... 86 6 5.2.1 NICO General Insurance Co – company overview .................................................................... 86 5.2.2 United General Insurance (UGI) – company overview............................................................... 87 5.2.3 Old Mutual – company overview.............................................................................................. 88 5.2.4 Vanguard Life Assurance – company overview ........................................................................ 89 5.2.5 REAL Insurance Company – company overview ...................................................................... 90 5.2.6 General Alliance Insurance (GAI) – company overview ............................................................. 91 Macroeconomic Indicators ......................................................................................................92 6.1 GDP at Constant Prices (US dollar) ............................................................................................ 92 6.2 GDP Per Capita at Constant Prices (US dollar) .......................................................................... 93 6.3 GDP at Current Prices (US dollar)............................................................................................... 94 6.4 Construction Output at Current Prices (US$ Million) .................................................................. 95 6.5 Arable Land .................................................................................................................................. 96 6.6 Exports as a Percentage of GDP ................................................................................................ 97 6.7 Healthcare Expenditure Per Capita ............................................................................................. 98 6.8 Employed Population ................................................................................................................... 99 The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 3 Published: March 2013 TABLE OF CONTENTS 6.9 Inflation Rate .............................................................................................................................. 100 6.10 Total Population ......................................................................................................................... 101 7 Appendix.................................................................................................................................... 102 7.1 Methodology............................................................................................................................... 102 7.2 Contact Us ................................................................................................................................. 102 7.3 About Timetric ............................................................................................................................ 102 7.4 Disclaimer................................................................................................................................... 103 The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 4 Published: March 2013 TABLE OF CONTENTS LIST OF FIGURES Figure 1: Malaw ian Insurance Overall Written Premium by Segment ( MWK Billion), 2008–2017 .................................................................. 16 Figure 2: Malaw ian Insurance Industry Dynamics by Segment (%), 2008–2017 ........................................................................................... 17 Figure 3: Malaw ian Lif e Insurance – Paid Claims (MWK Billion), 2008–2012 ................................................................................................ 21 Figure 4: Malaw ian Lif e Insurance – Paid Claims (MWK Billion), 2012–2017 ................................................................................................ 22 Figure 5: Malaw ian Lif e Insurance – Incurred Loss (MWK Billion), 2008–2012 ............................................................................................. 23 Figure 6: Malaw ian Lif e Insurance – Incurred Loss (MWK Billion), 2012–2017 ............................................................................................. 24 Figure 7: Malaw ian Lif e Insurance – Loss Ratio (%), 2008–2012 .................................................................................................................. 25 Figure 8: Malaw ian Lif e Insurance – Loss Ratio (%), 2012–2017 .................................................................................................................. 26 Figure 9: Malaw ian Lif e Insurance – Combined Ratio (%), 2008–2012.......................................................................................................... 27 Figure 10: Malaw ian Lif e Insurance – Combined Ratio (%), 2012–2017........................................................................................................ 28 Figure 11: Malaw ian Lif e Insurance – Total Assets (MWK Billion), 2008–2012 ............................................................................................. 29 Figure 12: Malaw ian Lif e Insurance – Total Assets (MWK Billion), 2012–2017 ............................................................................................. 30 Figure 13: Malaw ian Lif e Insurance – Retentions (MWK Billion), 2008–2012 ................................................................................................ 31 Figure 14: Malaw ian Lif e Insurance – Retentions (MWK Billion), 2012–2017 ................................................................................................ 32 Figure 15: Malaw ian Lif e Insurance – Premium Per Capita (MWK), 2008–2012 ........................................................................................... 33 Figure 16: Malaw ian Non-Lif e Insurance Written Premium by Category (MWK Billion), 2008–2017.............................................................. 36 Figure 17: Malaw ian Non-Lif e Insurance Written Premium by Category (%), 2012 and 2017........................................................................ 36 Figure 18: Malaw ian Non-Lif e Insurance Segment Dynamics by Category (%), 2008–2017 ......................................................................... 37 Figure 19: Malaw ian Non-Lif e Insurance – Paid Claims (MWK Billion), 2008–2012 ...................................................................................... 38 Figure 20: Malaw ian Non-Lif e Insurance – Paid Claims (MWK Billion), 2012–2017 ...................................................................................... 39 Figure 21: Malaw ian Non-Lif e Insurance – Incurred Loss (MWK Billion), 2008–2012.................................................................................... 40 Figure 22: Malaw ian Non-Lif e Insurance – Incurred Loss (MWK Billion), 2012–2017.................................................................................... 41 Figure 23: Malaw ian Non-Lif e Insurance – Loss Ratio (%), 2008–2012......................................................................................................... 42 Figure 24: Malaw ian Non-Lif e Insurance – Loss Ratio (%), 2012–2017......................................................................................................... 43 Figure 25: Malaw ian Non-Lif e Insurance – Combined Ratio (%), 2008–2012................................................................................................ 44 Figure 26: Malaw ian Non-Lif e Insurance – Combined Ratio (%), 2012–2017................................................................................................ 45 Figure 27: Malaw ian Non-Lif e Insurance – Total Assets (MWK Billion), 2008–2012...................................................................................... 46 Figure 28: Malaw ian Non-Lif e Insurance – Total Assets (MWK Billion), 2012–2017...................................................................................... 47 Figure 29: Malaw ian Non-Lif e Insurance – Retentions (MWK Billion), 2008–2012 ........................................................................................ 48 Figure 30: Malaw ian Non-Lif e Insurance – Retentions (MWK Million), 2012–2017........................................................................................ 49 Figure 31: Malaw ian Non-Lif e Insurance Penetration (% of GDP), 2008–2012 ............................................................................................. 50 Figure 32: Malaw ian Non-Lif e Insurance – Premium Per Capita ( MWK), 2008–2012.................................................................................... 51 Figure 33: Malaw ian Property Insurance Category – Written Premium (MWK Billion), 2008–2012 ............................................................... 52 Figure 34: Malaw ian Property Insurance Category – Written Premium (MWK Billion), 2012–2017 ............................................................... 53 Figure 35: Malaw ian Motor Insurance Category – Written Premium (MWK Billion), 2008–2012.................................................................... 54 Figure 36: Malaw ian Motor Insurance Category – Written Premium (MWK Billion), 2012–2017.................................................................... 55 Figure 37: Malaw ian Liability Insurance Category – Written Premium (MWK Billion), 2008–2012 ................................................................. 56 Figure 38: Malaw ian Liability Insurance Category – Written Premium (MWK Billion), 2012–2017 ................................................................. 57 Figure 39: Malaw ian Marine, Aviation and Transit Insurance Category – Written Premium ( MWK Billion), 2008–2012................................. 58 Figure 40: Malaw ian Marine, Aviation and Transit Insurance Category – Written Premium ( MWK Billion), 2012–2017................................. 59 Figure 41: Malaw ian Personal Accident and Health Insurance – Paid Claims (MWK Billion), 2008–2012 ..................................................... 60 Figure 42: Malaw ian Personal Accident and Health Insurance – Paid Claims (MWK Billion), 2012–2017 ..................................................... 61 Figure 43: Malaw ian Personal Accident and Health Insurance – Incurred Loss (MWK Billion), 2008–2012 .................................................. 62 Figure 44: Malaw ian Personal Accident and Health Insurance – Incurred Loss (MWK Billion), 2012–2017 .................................................. 63 Figure 45: Malaw ian Personal Accident and Health Insurance – Loss Ratio (%), 2008–2012....................................................................... 64 Figure 46: Malaw ian Personal Accident and Health Insurance – Loss Ratio (%), 2012–2017....................................................................... 65 Figure 47: Malaw ian Personal Accident and Health Insurance – Combined Ratio (%), 2008–2012 .............................................................. 66 Figure 48: Malaw ian Personal Accident and Health Insurance – Combined Ratio (%), 2012–2017 .............................................................. 67 Figure 49: Malaw ian Personal Accident and Health Insurance – Total Assets (MWK Billion), 2008–2012 .................................................... 68 Figure 50: Malaw ian Personal Accident and Health Insurance – Total Assets (MWK Billion), 2012–2017 .................................................... 69 Figure 51: Malaw ian Personal Accident and Health Insurance – Retentions (MWK Billion), 2008–2012....................................................... 70 Figure 52: Malaw ian Personal Accident and Health Insurance – Retentions (MWK Million), 2012–2017 ...................................................... 71 Figure 53: Malaw ian Personal Accident and Health Insurance Penetration (% of GDP), 2008–2012 ............................................................ 72 Figure 54: Malaw ian Personal Accident and Health Insurance – Premium Per Capita (MWK), 2008–2012 .................................................. 73 Figure 55: Malaw ian Reinsurance Ceded by Insurance Segment (MWK Billion), 2008–2017 ....................................................................... 76 Figure 56: Malaw ian Reinsurance Industry Dynamics by Insurance Segment (%), 2008–2017..................................................................... 76 Figure 57: Malaw ian Lif e Insurance – Percentage of Reinsurance Ceded (%), 2008–2012 .......................................................................... 77 Figure 58: Malaw ian Lif e Insurance – Percentage of Reinsurance Ceded (%), 2012–2017 .......................................................................... 78 Figure 59: Malaw ian Non-Lif e Insurance – Percentage of Reinsurance Ceded (%), 2008–2012................................................................... 79 Figure 60: Malaw ian Non-Lif e Insurance – Percentage of Reinsurance Ceded (%), 2012–2017................................................................... 80 Figure 61: Malaw ian Personal Accident and Health Insurance – Percentage of Reinsurance Ceded (%), 2008–2012 ................................. 81 Figure 62: Malaw ian Personal Accident and Health Insurance – Percentage of Reinsurance Ceded (%), 2012–2017 ................................. 82 The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 5 Published: March 2013 TABLE OF CONTENTS Figure 63: Malaw ian Lif e Insurance Market Share (%), 2011......................................................................................................................... 84 Figure 64: Malaw ian Non-Lif e Insurance Market Share (%), 2011................................................................................................................. 85 Figure 65: Malaw ian GDP at Constant Prices (US$ Million), 2007–2011....................................................................................................... 92 Figure 66: Malaw ian GDP Per Capita at Constant Prices (US$), 2007–2011................................................................................................ 93 Figure 67: Malaw ian GDP at Current Prices (US$ Million), 2007–2011 ......................................................................................................... 94 Figure 68: Malaw ian Construction Net Output at Current Prices (US$ Million), 2007–2011........................................................................... 95 Figure 69: Malaw ian Arable Land (Hectares per Person), 2007–2011........................................................................................................... 96 Figure 70: Malaw ian Exports as a Percentage of GDP (%), 2007–2011........................................................................................................ 97 Figure 71: Malaw ian Healthcare Expenditure Per Capita (US$), 2007–2011................................................................................................. 98 Figure 72: Malaw ian Employed Population (Million), 2007–2011................................................................................................................... 99 Figure 73: Malaw ian Inflation Rate (%), 2007–2011 .................................................................................................................................... 100 Figure 74: Malaw ian Total Population ( Million), 2007–2011......................................................................................................................... 101 The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 6 Published: March 2013 TABLE OF CONTENTS LIST OF TABLES Table 1: Insurance Industry Definitions ............................................................................................................................................................ 9 Table 2: Malaw ian Insurance Overall Written Premium by Segment (MWK Billion), 2008–2012 ................................................................... 14 Table 3: Malaw ian Insurance Overall Written Premium by Segment (US$ Million), 2008–2012 .................................................................... 14 Table 4: Malaw ian Insurance Overall Written Premium by Segment (MWK Billion), 2012–2017 ................................................................... 15 Table 5: Malaw ian Insurance Overall Written Premium by Segment (US$ Million), 2012–2017 .................................................................... 15 Table 6: Malaw ian Insurance Segmentation (% Share), 2008–2017 ............................................................................................................. 17 Table 7: Malaw ian Life Insurance – Paid Claims (MWK Billion), 2008–2012 ................................................................................................. 21 Table 8: Malaw ian Life Insurance – Paid Claims (MWK Billion), 2012–2017 ................................................................................................. 22 Table 9: Malaw ian Life Insurance – Incurred Loss (MWK Billion), 2008–2012............................................................................................... 23 Table 10: Malaw ian Life Insurance – Incurred Loss (MWK Billion), 2012–2017............................................................................................. 24 Table 11: Malaw ian Life Insurance – Loss Ratio (%), 2008–2012 ................................................................................................................. 25 Table 12: Malaw ian Life Insurance – Loss Ratio (%), 2012–2017 ................................................................................................................. 26 Table 13: Malaw ian Life Insurance – Combined Ratio (%), 2008–2012......................................................................................................... 27 Table 14: Malaw ian Life Insurance – Combined Ratio (%), 2012–2017......................................................................................................... 28 Table 15: Malaw ian Life Insurance – Total Assets (MWK Billion), 2008–2012............................................................................................... 29 Table 16: Malaw ian Life Insurance – Total Assets (MWK Billion), 2012–2017............................................................................................... 30 Table 17: Malaw ian Life Insurance – Retentions (MWK Billion), 2008–2012 ................................................................................................. 31 Table 18: Malaw ian Life Insurance – Retentions (MWK Billion), 2012–2017 ................................................................................................. 32 Table 19: Malaw ian Non-Life Insurance Written Premium by Category (MWK Billion), 2008–2012............................................................... 34 Table 20: Malaw ian Non-Life Insurance Written Premium by Category (US$ Million), 2008–2012 ................................................................ 34 Table 21: Malaw ian Non-Life Insurance Written Premium by Category (MWK Billion), 2012–2017............................................................... 35 Table 22: Malaw ian Non-Life Insurance Written Premium by Category (US$ Million), 2012–2017 ................................................................ 35 Table 23: Malaw ian Non-Life Insurance – Paid Claims (MWK Billion), 2008–2012........................................................................................ 38 Table 24: Malaw ian Non-Life Insurance – Paid Claims (MWK Billion), 2012–2017........................................................................................ 39 Table 25: Malaw ian Non-Life Insurance – Incurred Loss (MWK Billion), 2008–2012 ..................................................................................... 40 Table 26: Malaw ian Non-Life Insurance – Incurred Loss (MWK Billion), 2012–2017 ..................................................................................... 41 Table 27: Malaw ian Non-Life Insurance – Loss Ratio (%), 2008–2012.......................................................................................................... 42 Table 28: Malaw ian Non-Life Insurance – Loss Ratio (%), 2012–2017.......................................................................................................... 43 Table 29: Malaw ian Non-Life Insurance – Combined Ratio (%), 2008–2012................................................................................................. 44 Table 30: Malaw ian Non-Life Insurance – Combined Ratio (%), 2012–2017................................................................................................. 45 Table 31: Malaw ian Non-Life Insurance – Total Assets (MWK Billion), 2008–2012 ....................................................................................... 46 Table 32: Malaw ian Non-Life Insurance – Total Assets (MWK Billion), 2012–2017 ....................................................................................... 47 Table 33: Malaw ian Non-Life Insurance – Retentions (MWK Billion), 2008–2012.......................................................................................... 48 Table 34: Malaw ian Non-Life Insurance – Retentions (MWK Billion), 2012–2017.......................................................................................... 49 Table 35: Malaw ian Property Insurance Category – Written Premium ( MWK Billion), 2008–2012................................................................. 52 Table 36: Malaw ian Property Insurance Category – Written Premium ( MWK Billion), 2012–2017................................................................. 53 Table 37: Malaw ian Motor Insurance Category – Written Premium ( MWK Billion), 2008–2012 ..................................................................... 54 Table 38: Malaw ian Motor Insurance Category – Written Premium ( MWK Billion), 2012–2017 ..................................................................... 55 Table 39: Malaw ian Liability Insurance Category – Written Premium (MWK Billion), 2008–2012 .................................................................. 56 Table 40: Malaw ian Liability Insurance Category – Written Premium (MWK Billion), 2012–2017 .................................................................. 57 Table 41: Malaw ian Marine, Aviation and Transit Insurance Category – Written Premium (MWK Billion), 2008–2012.................................. 58 Table 42: Malaw ian Marine, Aviation and Transit Insurance Category – Written Premium (MWK Billion), 2012–2017.................................. 59 Table 43: Malaw ian Personal Accident and Health Insurance – Paid Claims (MWK Billion), 2008–2012 ...................................................... 60 Table 44: Malaw ian Personal Accident and Health Insurance – Paid Claims (MWK Billion), 2012–2017 ...................................................... 61 Table 45: Malaw ian Personal Accident and Health Insurance – Incurred Loss (MWK Billion), 2008–2012.................................................... 62 Table 46: Malaw ian Personal Accident and Health Insurance – Incurred Loss (MWK Billion), 2012–2017.................................................... 63 Table 47: Malaw ian Personal Accident and Health Insurance – Loss Ratio (%), 2008–2012 ........................................................................ 64 Table 48: Malaw ian Personal Accident and Health Insurance – Loss Ratio (%), 2012–2017 ........................................................................ 65 Table 49: Malaw ian Personal Accident and Health Insurance – Combined Ratio (%), 2008–2012................................................................ 66 Table 50: Malaw ian Personal Accident and Health Insurance – Combined Ratio (%), 2012–2017................................................................ 67 Table 51: Malaw ian Personal Accident and Health Insurance – Total Assets (MWK Billion), 2008–2012...................................................... 68 Table 52: Malaw ian Personal Accident and Health Insurance – Total Assets (MWK Billion), 2012–2017...................................................... 69 Table 53: Malaw ian Personal Accident and Health Insurance – Retentions (MWK Billion), 2008–2012 ........................................................ 70 Table 54: Malaw ian Personal Accident and Health Insurance – Retentions (MWK Billion), 2012–2017 ........................................................ 71 Table 55: Malaw ian Reinsurance Ceded by Insurance Segment (MWK Billion), 2008–2012 ........................................................................ 74 Table 56: Malaw ian Reinsurance Ceded by Insurance Segment (US$ Million), 2008–2012.......................................................................... 74 Table 57: Malaw ian Reinsurance Ceded by Insurance Segment (MWK Billion), 2012–2017 ........................................................................ 75 Table 58: Malaw ian Reinsurance Ceded by Insurance Segment (US$ Million), 2012–2017.......................................................................... 75 Table 59: Malaw ian Life Insurance – Percentage of Reinsurance Ceded (%), 2008–2012............................................................................ 77 Table 60: Malaw ian Life Insurance – Percentage of Reinsurance Ceded (%), 2012–2017............................................................................ 78 Table 61: Malaw ian Non-Life Insurance – Percentage of Reinsurance Ceded (%), 2008–2012.................................................................... 79 Table 62: Malaw ian Non-Life Insurance – Percentage of Reinsurance Ceded (%), 2012–2017.................................................................... 80 The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 7 Published: March 2013 TABLE OF CONTENTS Table 63: Malaw ian Personal Accident and Health Insurance – Percentage of Reinsurance Ceded (%), 2008–2012................................... 81 Table 64: Malaw ian Personal Accident and Health Insurance – Percentage of Reinsurance Ceded (%), 2012–2017................................... 82 Table 65: Malaw ian Insurance Operators, 2011............................................................................................................................................. 83 Table 66: Malaw ian Life Insurance Market Share (%), 2011.......................................................................................................................... 84 Table 67: Malaw ian Non-Life Insurance Market Share (%), 2011.................................................................................................................. 85 Table 68: NICO General Insurance, Main Products ....................................................................................................................................... 86 Table 69: NICO General Insurance, Key Employees ..................................................................................................................................... 86 Table 70: UGI, Main Products........................................................................................................................................................................ 87 Table 71: UGI, Key Employees...................................................................................................................................................................... 87 Table 72: Old Mutual, Main Products ............................................................................................................................................................. 88 Table 73: Old Mutual, Key Employees ........................................................................................................................................................... 88 Table 74: Vanguard, Main Products............................................................................................................................................................... 89 Table 75: Vanguard, Key Employees............................................................................................................................................................. 89 Table 76: REAL, Main Products ..................................................................................................................................................................... 90 Table 77: REAL, Key Employees ................................................................................................................................................................... 90 Table 78: GAI, Main Products ........................................................................................................................................................................ 91 Table 79: GAI, Key Employees ...................................................................................................................................................................... 91 The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 8 Published: March 2013 INTRODUCTION 2 Introduction 2.1 What is this Report About? This report is the result of extensive research into the Malawian insuranc e industry, covering the market dynamics and competitive landscape. It provides insights on the market size of, and forecast for, the life, non-life, pers onal accident and health and reinsurance segments. This report also provides an overview of the leading companies in the insurance industry. 2.2 Definitions All data is collected in local currency. Conversions int o US dollars (US $) of current and fo recast data are made at the 2012 average annual conversion rate. Most values are displayed to one decimal place. As such, growth rates may appear inconsistent with absolute values due to rounding. For the purposes of this report, the review period is 2008–2012 and the forecast period is 2012–2017. The key insurance industry terms covered in the report are defined below: Table 1: Insurance Industry Definitions Term Definition Ceding company A primary insurer which transfers some of its insurance risk by ceding a proportion of its total written premium through a reinsurance contract. Incurred loss The sum of claims paid by an insurance company and the change in the provis ion for outstanding claims irrespective of whether or not they have been reported. Claim ratio Claims payable as a percentage of premium income. Commission and expenses The sum of acquisition cost and administrative cost. The acquisition cost is the percentage of a premium produced that is retained as compensation by insurance agents and brokers. Comprehensive loss ratio The ratio of claims incurred to net premium earned. Earned premium The amount of money considered to have been earned on a policy by an insurer. It is calculated by multiplying the original premium by the percentage of the policy’s term which has expired w ithout a claim being made. Endow ment policy A scheme in which the term of the policy is defined for a specified period, such as 15, 25 or 30 years. The insurer pays the claim to the family of the assured in an event of his or her death within the policy's term or in an event of the assured surviv ing the policy's term. Facultative reinsurance An arrangement for separate reinsurance for each risk that the primary insurer underwrites. The reinsurer can accept or reject any risk presented by the primary insurer seeking reinsurance. Gross claim The amount payable by an insurance company before allowances is made for credits that may be due in the form of reinsurance, subrogation or salvage. Gross written premium The total amount of premiums (before deduction of reinsurance costs) customers are required to pay for insurance policies written during the year. Group annuity A life insurance scheme providing annuities at retir ement to a group of people under a single contract. It is usually bought by an employer for the benefit of its employees. Insurance density and penetration The percentage of total written premium to the country’s GDP. Insurance fraud Any act committed w ith the intent to obtain payment from an insurer through fraudulent means. The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 9 Published: March 2013 INTRODUCTION Table 1: Insurance Industry Definitions Term Definition Lapsed policy A policy which is terminated due to the non-payment of the premium. Loss ratio The ratio of total losses paid out in the form of claims plus adjustment expenses divided by the total earned premium. Liability insurance A type of insurance that covers legal claims by third parties against the insured. Loss reserve The estimated amount of claims incurred but not yet settled. Maturity claim The payment made to a policyholder at the end of the stipulated term of a term life insurance policy. Per capita premium The ratio of the total written premium to the country’s total population. Premium ceded The share of premiums transferred to a reinsurance company by a primary insurer. Single-premium life insurance policy A life insurance scheme in w hich a lump sum is paid into the policy in return for an assured sum of money in the event of the policyholder’s death. Term insurance A life insurance scheme that provides protection for a specif ied period, usually between fiv e and 20 years. The policy expires without value if the insured survives the s tated period. Treaty reinsurance A reinsurance agreement applying to the reinsurance of a class or some classes of business, instead of an individual ris k. Direct marketing Direct Marketing channels for insurance policies include insurance companies’ sales forces, telemarketing, postal mail, e-mail, call centers and mobile phones. E-commerce The distribution of insurance policies online through a company or third-party website. Agencies Individuals and corporate agencies whic h are licensed to sell insurance for one or more specific insurance companies. Insurance brokers Individuals or businesses which sell insurance policies, and advise and represent the policyholder. They differ from insurance agents, whic h act on the behalf of an insurance company. Bancassurance The partnership between a bank and an insurance company in which the insurance company uses the bank’s sales channel to sell insurance. Other distribution channels Other distribution channels include post offic es, convenience stores, multi-level marketing, any channel other than agencies, direct marketing, bancassurance and the above-mentioned channels. Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 10 Published: March 2013 INTRODUCTION 2.3 Methodology All Timetric insurance reports are created by following a c omprehensive, four-stage methodology. This includes market study, research, analysis and quality control. 1) Market Study A. Standardization Definitions are specified using recognized industry classifications. The s ame definition is used for every country. Annual average currency exchange rates are used for the latest complet ed year. These are then applied across both the historical and forecas t data to remove exchange rate fluctuations. B. Internal audit Review of in-house databases to gather existing data: - Historic market dat abas es and reports - Company database C. Trend monitoring Review of the latest insurance companies and industry trends 2) Research A. Source s Collection of the latest market-specific data from a wide variety of industry sources: - Government statistics - Industry associations - Company filings - International organizations - Insuranc e regulatory agencies B. Expert opinion Collation of opinion taken from leading insurance industry experts Analysis of third-party opinion and forecasts: - Broker reports - Media - Official government sources C. Data consolidation and verification Cons olidation of data and opinion to create historical datasets Creation of models to benchmark data across sectors and regions 3) Analysi s A. Market forecasts Feeding forecast data into market models: - Macroec onomic indicators - Industry-specific drivers Analysis of insurance industry database to identify trends: - Latest insurance trends - Key drivers of the insurance industry The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 11 Published: March 2013 INTRODUCTION B. Report writing Analysis of market data Discussion of company and industry trends and issues Review of financial deals and insurance trends 4) Quality Control A. Templates Detailed process manuals Standardized report templates and accompanying style guides Complex forecasting tool used to ensure forec ast methodologies are consistently applied Quality-cont rol checklists B. Quality control proce ss Peer review Senior-level QC Random spot checks on data integrity Benchmark checks across databases Market data cross-checked for consistency with accumulated data from: - Company filings - Government sources The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 12 Published: March 2013 MALAWIAN INS URANCE INDUSTRY OV ERVIEW 3 Malawian Insurance Industry Overview There are 11 insurance companies operating in the Malawian insurance industry, seven of which operate in non-life insurance and the remaining four operate in life insurance. The five leading insurers in Malawi are: NICO Insurance, Old Mutual Life, United General Insurance, United General Insurance, and General Alliance Insurance. NICO Insuranc e Company is the largest insurance company in the country with a market share of 36.3% in the non-life segment and 55.8% in t he life segment. Factors such as the threat to the economy due to the non-performance of the mining industry, foreign exchange shortages, high combined ratio in the non-life insurance segment, and decreasing profitability of non-life insurers are the major challenges for the industry. The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 13 Published: March 2013 MALAWIAN INS URANCE INDUSTRY OV ERVIEW 3.1 Malawian Insurance Industry Table 2: Malawian Insurance Overall Written Premium by Segment (MWK Billion), 2008–2012 Segment 2008 2009 2010 2011 2012 CAGR 2008– 2012 Life Non-life Personal accident and health Overall Source: Timetric analysis © Timetric Table 3: Malawian Insurance Overall Written Premium by Segment (US$ Million), 2008–2012 Segment 2008 2009 2010 2011 2012 CAGR 2008– 2012 Life Non-life Personal accident and health Overall Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 14 Published: March 2013 MALAWIAN INS URANCE INDUSTRY OV ERVIEW Table 4: Malawian Insurance Overall Written Premium by Segment (MWK Billion), 2012–2017 Segment 2012 2013 2014 2015 2016 2017 CAGR 2012–2017 Life Non-life Personal accident and health Overall Source: Timetric analysis © Timetric Table 5: Malawian Insurance Overall Written Premium by Segment (US$ Million), 2012–2017 Segment 2012 2013 2014 2015 2016 2017 CAGR 2012–2017 Life Non-life Personal accident and health Overall Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 15 Published: March 2013 MALAWIAN INS URANCE INDUSTRY OV ERVIEW Figure 1: Malawian Insurance Overall Written Premium by Segment (MWK Billion), 2008–2017 Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 16 Published: March 2013 MALAWIAN INS URANCE INDUSTRY OV ERVIEW Table 6: Malawian Insurance Segmentation (% Share), 2008–2017 Segment 2008 2012 2017 Life Non-life Personal accident and health Overall Source: Timetric analysis © Timetric Figure 2: Malawian Insurance Industry Dynamics by Segment (%), 2008–2017 Source: Timetric analysis © Timetric Note: Bubble size represents 2012 Market Value (MWK Billion) The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied Page 17 Published: March 2013 INDUSTRY S EGMENTATION 4 Industry Segmentation 4.1 Life Insurance Table 7: Malawian Life Insurance – Paid Claims (MWK Billion), 2008–2012 Year Paid Claims (MWK Billion) 2008 1.1 2009 1.0 2010 1.5 2011 1.6 2012 Source: Timetric analysis 1.8 © Timetric Figure 3: Malawian Life Insurance – Paid Claims (MWK Billion), 2008–2012 Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 18 Published: March 2013 INDUSTRY S EGMENTATION Table 8: Malawian Life Insurance – Paid Claims (MWK Billion), 2012–2017 Year Paid Claims (MWK Billion) 2012 2013 2014 2015 2016 2017 Source: Timetric analysis © Timetric Figure 4: Malawian Life Insurance – Paid Claims (MWK Billion), 2012–2017 Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 19 Published: March 2013 INDUSTRY S EGMENTATION Table 9: Malawian Life Insurance – Incurred Loss (MWK Billion), 2008–2012 Year Incurred Loss (MWK Billion) 2008 2009 2010 2011 2012 Source: Timetric analysis © Timetric Figure 5: Malawian Life Insurance – Incurred Loss (MWK Billion), 2008–2012 Source: Timetric analysis The Insurance Industry in Mala wi, Key Trends and Opportunities to 2017 © Timetric. This product is licensed and is not to be photocopied © Timetric Page 20 Published: March 2013