Educational Effectiveness
Improving Program Quality and Results
Samples of the university branding “change your wo
To be used in stationery, advertising, marketing and promotional materials
Whether you are looking to meet accreditation requirements, need
1a)
to reduce time-consuming and costly assessment processes, or want
to improve the quality and results of your assessment program,
Blackboard Consulting can help you turn assessment challenges into
1b)
manageable, sustainable, processes that lead to high quality programs
that support and inform your organization’s goals.
1c)
Outcomes assessment is a means of defining, measuring, and
improving the quality and effectiveness of educational, administrative,
and support programs and services. Our Strategic Consultants have
1d)
helped organizations like yours create actionable knowledge to
achieve their mission and goals.
1e)
Getting There
Why do educational organizations partner with Blackboard Consulting to improve
program quality and results?
We have developed and use a strategic approach founded upon seven Effective
Practice Areas that measure curricular, co-curricular, and administrative effectiveness; deliver a plan for designing manageable and sustainable assessment processes;
produce actionable knowledge that will guide increases in the quality of educational
and administrative programs and services.
Educational Effectiveness
Strategic Approach
VISION
• Institutional Strategy
PLAN
IMPLEMENT
• Evaluation Criteria
PERFORM
• Use of Results
• Faculty and Program Development
• Student Support and Engagement
• Measurement Methods
• Measurement Instruments
“A key
component of
our partnership
with Blackboard
is to identify
ways in which
we can engage
more effectively
with students,
both in curricular
and co-curricular
areas to enhance
the provision of
core academic
services and
foster a sense
of belonging to
the University.
It is important
for us to have
an institutional
approach
to defining,
measuring
and improving
the quality of
our programs
and services
and Outcomes
Assessment is
proving a very
valuable tool in
this regard.”
Professor Charles Webb,
Senior Deputy Vice
Chancellor
Charles Darwin University
Use of Results
• Program Improvement Focus
• Collective Interpretation
• Used for Improvement (Formative)
• Used for Accountability (Summative)
• Results Visible
• Meaningful Reports
We help you build organizational competencies in each of the Effective Practice Areas, using rubrics, benchmarks and
self-assessments to drive the process, define the solutions, and gauge readiness to execute against your strategic priorities.
Educational Effectiveness Effective Practice Areas
Institutional Strategy
•
•
•
•
•
Leadership
Goals and Outcomes
Assessment Plans
Governance Model
Visibility
Evaluation Criteria
•
•
•
•
•
Standards
Targets
Outcomes Defined
Criteria for Evaluating Outcomes
Embedded Assessment
Faculty and Program
Development
Student Support and
Engagement
• Outcomes-based Academic
Program Design
• Faculty-driven Change
• Program Level Engagement
• Faculty Development Program
• Outcomes-based Program or
Service Design
• Staff-driven Program or Service
Change
• Staff Professional Development
Program
Measurement Methods
Measurement Instruments
• Direct Measurement
• Indirect Measurement
• Quantitative Expressions
of Quality
• Equity of Outcomes
• Manageability and Sustainability
• Surveys and Course
Evaluations
• Rubrics
• Curriculum Maps
• Tests
• Portfolios
Use of Results
• Program Improvement Focus
• Collective Interpretation
• Used for Improvement
(Formative)
• Used for Accountability
(Summative)
• Results Visible
• Meaningful Reports
Educational Effectiveness Emergence
The Evolution
Every organization has distinct processes
for change.
Regardless of where you are today with
your educational effectiveness strategy, we
FOCUSED
and culture, along with detailed requirements
Institutional Direction
Strategic Design
•
•
•
•
•
•
•
• Staff do Assessment; Faculty Interpret
and Decide Action
• Leadership as Change Manager
• Improvement + Accreditation Driven
• Staff and Committee Collaboratively Process
• Institutional Level Metrics
• Improvement Visible Across Programs
• Scalable and Sustainable
Staff + Faculty Design and Do Assessment
Leadership at Professional Staff Level
Accreditation + Improvement Driven
Committee -defined Process Framework
Some Institutional Level Metrics
Program Improvement Uneven
Process Issues Limit Scalability
or Sustainability
will ask questions, listen, and work within
your capacity to deliver powerful results.
Our process of objective evaluation and
recommendations will help to move you to
DIFFUSE
your organizational context to quickly build
Faculty Enterprise
Department Initiative
• Faculty Design and Do Assessment
• Leadership at Faculty Level
• Regional Accreditation Driven
• Faculty-defined Process Framework
• Institutional Level Metrics Absent
• Program Improvement not Visible
No Scale or Sustainability
•
•
•
•
•
•
Faculty Teams Design/Do Assessment
Leadership at Departmental Level
Professional Accreditation Driven
Department-defined Process Framework
Institutional Level Metrics Absent
Program Improvement Limited to
Department
• No scale or Sustainability
Strategic Design quickly using a clear logic
model, a detailed curriculum, and a custom-
ACCOUNTABILITY EMPHASIS
IMPROVEMENT EMPHASIS
ized approach sensitive to your culture.
Your Starting Point: A Capabilities Analysis
The Capabilities Analysis is an end-to-end process that helps leaders develop a vision and plan for managing change,
improvement, and growth in quality. It also provides customized recommendations for implementation to build
capabilities that achieve the performance and improvement desired. From there, we can help you implement the
resulting action plan, program implementation, and performance management.
Contact Blackboard
To learn more about how Blackboard can help you achieve your organization’s goals, visit www.blackboard.com/strategic;
or, if you are already a Blackboard client, contact your Blackboard Account Representative.
www.blackboard.com
650 Massachusetts Avenue, NW 6th Floor
Washington, DC 20001
1-800-424-9299, ext. 4
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