The Malaysian Water Association Quarterly RM12 EM ISSN: 1675-2392 KDN No. PP 6646/03/2013(032826) Issue No. 25 Special Interview with Datuk Ir Abdul Kadir Mohammad Din, CEO of Indah Water Konsortium (IWK) Returning Malaysia’s Rivers To Life RM10 WM MWA Council for 2013/2015 Session President Ir. Syed Mohamed Adnan Alhabshi Water Malaysia The Malaysian Water Association (MWA) No. 24 Second Floor, Jalan Sri Hartamas 8, Taman Sri Hartamas, 50480 Kuala Lumpur, MALAYSIA. Tel: +603 6201 2250/9521 Fax: +603 6201 5801 Website: www.mwa.org.my Deputy President Ir. V Subramaniam Vice Presidents Mr. Sutekno bin Ahmad Belon Prof. Ir. Hj. Mohamed Haniffa bin Abdul Hamid REGULAR 2 Immediate Past President Mr. Ahmad Zahdi bin Jamil President’s Desk FEATURED ARTICLES Hon. Secretary General Ir. Hj. Mohmad Asari bin Daud 3 Returning Malaysia’s Rivers to life Hon. Treasurer General Dato’ Ir. Hj. Zainal bin Bachik 5 Water Security: Embarking on a River Bank Filtration Approach for Resource Abstraction Ordinary Council Members Mdm. Amy Yew Ir. Zulkiflee bin Ab Hamid Ir. Beh Hong Lin Ir. Tham Yee Kiong Ir. Ong Guan Hock Ir. Lim Soon Guan Mr. Mansor bin Abdul Ghani Mr. Sofian bin Salleh Mr. Shaharis bin Saad Mr. Mohamad Hairi bin Basri Mr. Shamsul Fahmi bin Mohd Padzli Editorial Committee Members Ir. Syed Mohamed Adnan Alhabshi Ir. Ong Guan Hock Mr. Sofian Salleh Mr. Lee Koon Yew Mr. Shaharis Saad Ms. Rubby Mahmod Cover Picture Photo of elevated Bandaraya Light Rail Transit station built above the eastern bank of Gombak River near Jalan Raja Laut in central Kuala Lumpur. This river meets Bunus River in the vicinity of Masjid Jamek to form the Klang River. Disclaimer The Malaysian Water Association (MWA) quarterly bulletin (“Water Malaysia”) is provided as a service to our members. The articles written by various authors and news from external sources are published in good faith for the benefit of our readers and do not necessarily reflect the views of MWA. Further, we give no assurance or warranty that the published information is current or accurate and take no responsibility for any losses or consequences arising from its transmittal through the bulletin. MWA ACTIVITIES 10 1203, 12th Floor, Block E, Phileo Damansara 1, No. 9, Jalan 16/11, 46350 Petaling Jaya, Selangor Darul Ehsan, Malaysia. Tel: +603-7960 1148 Fax: +603-7960 1152 pg 11 25th Annual General Meeting EDUCATION & TRAINING 15 Water Treatment Plant Competency Course (WTPCC) 16 Certified Environmental Professional in Sewage Treatment Plant Operation (CePSTPO) pg 19 COUNTRY FOCUS 19 Kuala Lumpur’s experience with water reforms SPECIAL INTERVIEWS 25 Our work is dirty, difficult and dangerous says Malaysia sewerage chief 29 Phosphorus recovery must be factored into long-term plans: James Barnard pg 25 NEWS FROM AROUND THE WORLD Published on behalf of MWA by: Asian Water Magazine, SHP Media Sdn Bhd pg 4 33 ADB partners with 18 banks to help Chinese cities Printed by Percetakan Osacar Sdn. Bhd., Lot 37659, No. 11, Jalan 4/37A, Taman Bukit Maluri Industrial Area, Kepong, 52100 Kuala Lumpur, Malaysia. WaterMalaysia 1 President’s Desk Dear Readers, The newly elected office bearers for the 2013/2015 session comprise professionals from policy makers, water operators, consultants, contractors and suppliers which speak well for MWA. We would like to record our appreciation and gratitude for the members’ continuous support and contribution. Special Interest Group (SIG) has been formed to focus on various and immediate issues affecting the industry. SIG will focus on selected issues, deliberate and strategise on how to make our voice heard to enlighten and guide policy makers and other stakeholders. The objective is to escalate selected issues to the next level closer to a solution for the benefits of the industry and the consumers at large. Presentation of MWA position paper by SIG Committee on various topics at MWA Council Meetings is generating a lot of interesting discussion and making the Council Meeting an event looked forward to by Council Members. With the positive response and warm relationship with the media, we hope MWA will play a key role in improving the industry for our members and consumers in general. In our media briefings, we have highlighted the issues on funding of non-revenue water (NRW) reduction programme and the severity of water shortage in Selangor,Kuala Lumpur and Putrajaya. Back in 1998, the water crisis then caused 1.8 million consumers in the Klang Valley to live with water disruptions for six months because of a severe drought. Since then, the population has increased tremendously in the Greater Klang Valley. As such, a water crisis in the Greater Klang Valley in the near future is bound to cause even more hardship than that in the last crisis. This is especially so when more people are living in high-rise apartments and walk-up flats. Besides, many economic development projects from both foreign and local investors in Selangor,Kuala Lumpur and Putrajaya have to be put on hold due to the uncertainty of availability of sufficient water supply. These has partially affected the socio-economic development of one of our most advanced states, capital and the country’s major commercial hub including our national image. This time, the low water reserve capacity is not due to natural drought. As Malaysia is blessed with abundant rainfall and numerous river basins and catchment areas , the state and federal governments should work together to find a solution to water stress situation. MWA welcomed Energy, Green Technology and Water Minister Datuk Seri Dr Maximus J.Ongkili’s recent call to the Selangor State Government to resolve the issue of the Langat 2 treatment plant of raw-water transfer from Pahang and the Selangor’s water industry restructuring exercise within 3 months. Meanwhile, we also urge the consumers in Selangor, Kuala Lumpur and Putrajaya to reduce consumption of water as much as possible to help 2 WaterMalaysia ease the current water stress situation as Malaysia has one DON’T MISS! of the highest per capita consumption of water in the MWA 25th Anniversary world. Dinner On the NRW issue, for the Date : 8th Nov 2013 past 5 years between 2007 and Venue : Shangri-La Hotel Kuala Lumpur 2011, the national average saw an improvement of only less than 1% in the water loss reduction rate. In 2011, Malaysia’s national NRW average rate stood at 36.7% as compared to 17% in South Korea.To minimise water loss,sufficient funding to the tune of RM1 billion is required for setting up the basic infrastructure under NRW programme,so that real time data can be made available to water operators. If the raising of fund is left to the water operators, who are already burdened by the less remunerative revenue derived from low water tariff, NRW programmes are expected to be implemented on a piecemeal basis and no significant long term results can be achieved. Hence, we call for a long-term nationwide strategy and implementation guideline to tackle non-revenue water (NRW) loss and sustainable water tariff, which would allow water operators to continue providing efficient services. On capacity building, MWA will continue and accelerate its human capital development program for the industry via Malaysian Water Academy through various workshops and training programs with the main objective of having more competent workforce in the industry. More activities will be arranged for networking and improvement of knowledge for the benefits of our members. We are continuously thinking on how to give back to our members that have provided strong support to MWA over the years. This year, MWA will celebrate its 25th annual anniversary. A grand dinner is being planned on 8th November to showcase the 25 years of success. The founding members and long contributing council members will be invited to grace the events. Thank you Yours sincerely, SYED MOHAMED ADNAN ALHABSHI President Featured Article RETURNING MALAYSIA’S RIVERS TO LIFE A s far as cleaning bills are concerned, the amount pledged by the Malaysian Government to rehabilitate the Klang River will certainly raise many eyebrows. Referred to as the ‘River of Life’ (w w w.myrol.my), the ambitious plan to clean up 120km of the river over the next ten years is expected to cost approximately RM20 billion. The initial programme of activities includes improving the river water quality, building a new wastewater treatment plant and examining the best options for implementing commercial and residential projects along specific stretches of the river bank. This is no small sum and illustrates the Gove r n ment com m itment to improve the ecological, social and economic ‘river-scape’ of Klang River that has deteriorated so drastically. The nature and size of the project is drawing international interest and the plan is likely to attract considerable overseas investors along with positive public relations for Malaysia. While the scale of this project is unprecedented in Malaysia, river rehabilitation projects are not new. Melaka, once referred to by European seafarers as the ‘Venice of the East’ has seen its murky river remarkably transformed in the last twenty years. Having deteriorated over many centuries, the river was subsequently cleaned up and investment directed into specific areas adjacent to the river. Not only has this made for an improved natural and social environment, it has helped boost economic prospects. Property prices are a good proxy of the direct economic impacts: houses adjacent to the river once valued at around RM300,000 per unit before rehabilitation have experienced an increase in value to RM800,000 and more. The case of the Sungai Melaka will provide some useful experience and lessons for those involved in the River of Life project in the Klang Valley. Aside from this example, there have been a number of international case studies and examples of best practices which illustrate how the concept of river rehabilitation is developing. A couple of examples discussed below provide reference to how rehabilitation could be used as an impetus for economic, social and environmental change. River rehabilitation in Korea A frequently-cited exemplar of river rehabilitation is the Cheonggyecheon River in South Korea’s capital city, Seoul. Once a river housing makeshift homes and settlements along its banks, successive administrations decided it was a barrier to urban development and economic growth. During the late 1950s, it was subsequently covered over with thousands of tonnes of concrete to make way for a motorway. The river was not visible at street level and unsurprisingly, considering its exclusion from public view, it became the recipient of the city’s unwanted and least desirable waste materials. It was only through the foresight of the city’s mayor, who in 2002 took the bold step of examining how the river could be rejuvenated not just for ecological improvement but for socio-economic benefit as well, that the Cheonggyecheon River has been transformed and now enjoys a different status in the city’s urban development plan. From having no place at all, the river is now the centre piece of urban development. Rehabilitation included ripping up an existing motorway and providing community access to the river. This has brought with it significant economic and social benefits, in addition to a marked improvement in the river water quality. Unsurprisingly, property prices have increased by 50% along certain stretches of the river bank. Moreover, the Cheonggyecheon River case is not just an example of a successful river rehabilitation programme; it also succeeded in bringing forth an improved and integrated transport management system. The complete removal of the highway that was once located over the river has resulted in one-way street systems, bus- only lanes, downtown shuttle bus services and increased subway capacity. If such an example could be replicated in Malaysia, there is By Dr Rory Padfield Senior Lecturer, Universiti Teknologi Malaysia (UTM), Kuala Lumpur, MALAYSIA promise that the rehabilitation of the Klang River could trigger a transportation reform within the densely built up riverine zones. And it does not stop at the Cheonggyecheon River. The success of this project is having an influence on the development approach adopted for other schemes in South Korea. Having realised the full extent of sustainable benefits from maximising society’s engagement with water, the South Ko rean autho r ities have recently taken steps to incorporate a similar approach in the development of a new city called Songdo. In keeping with the idea of integrating the local environment into the master plan for the city, the developer plans to have a clean, freshwater canal system located at the centre of the city that can be used to access the future commercial and residential centres. An established engineering consulting firm, known internationally for its expertise in devising sustainable design and engineering solutions, has been brought in to explore the technical options for the seawater canal. It is clear that the developers are very serious in their goal for a large scale development that is in harmony with its surrounding natural environment. Tackling river pollution in the UK A good example of a communitydriven river rehabilitation project can be found in one of London’s most deprived areas. Beam Parklands is located in East London in the flood plain of a tributary of the River Thames. The site is located within industrial and residential premises that are the legacy of an industry built up by the Ford Motor Company, which had adversely affected the local natural environment over many years. When complete, Beam Parklands will provide a link to accessible wildlife-rich green corridors, connecting the River Beam to surrounding green spaces and the River Thames. This project represents a significant component of the wider socio-economic regeneration of the area which includes redevelopment of a residential WaterMalaysia 3 Featured Article Klang River near Pantai 1 STP which discharges treated effluent into it. area and opening up a disused landfill site to public access. Crucially, the project will bring the local communities closer to water and nature, fostering more respect and interest in the natural environment. The River Wear in northeast England is another good example of rehabilitation under challenging conditions. Located in the heartland of the UK’s industrial revolution, the River Wear was not only an important source of water for the region’s heavy industr y but also a convenient disposal route for all kinds of waste material. Unsurprisingly, the River Wear was one of the most polluted rivers in the UK throughout much of the nineteenth and twentieth centuries. Environmental reforms and the decline of heavy industry have resulted in a transformation of the river water quality and the basin as a whole. In 1965, just two salmon were caught in the then-polluted River Wear which contrasts with 1,531 caught in 2010. Significantly, the transformation of the river has been achieved thanks to habitat improvement projects, tighter regulation of polluting industries, and work with farms and businesses to reduce pollution and improve water quality. Towards sustainable catchment management While investing in an ambitious and expensive rehabilitation project is a very positive step, this level of investment should be regarded as the last resort. Sustainable catchment management and policies to ensure that river basins do not subsequently require massive and costly cleaning up work should be the top priority. Setting aside the known environmental, social and economic impacts of inadequate river basin management, it will be very costly to justify this type of investment for each polluted river basin in Malaysia. Of course, sustainable catchment management is easier said than done and very few countries have managed their path to development without the partial sacrifice of rivers and streams. Industr ialisation, urbanisation and agricultural intensification, in particular, have all led to the widespread development and alteration of rivers and their floodplains throughout the world. In terms of impacts of development on river water quality, Malaysia is no different; figures from 2010 indicate that 60% of all river basins were found to be clean, 35% slightly polluted and 5% polluted. The trend since 2006 indicates that river water quality is improving; the number of clean river basins was 91 in 2007 compared to 80 in 2006 and the number of slightly polluted river basins dropped from 56 in 2006 to 45 in 2007. However, the number of polluted river basins remains at seven which represents 5% of all basins (DoE, 2010). To make a comparison with the UK once again, the rivers are currently at their healthiest state in over a century with seven out of ten English rivers and nine out of ten Welsh rivers achieving ‘very good’ or ‘good’ status in terms of chemical and biological water quality. River restoration and rehabilitation, catchment-based approaches to river management, improved legislation and the protection of sites with high ecological value are some of the main factors for the recent resurgence in the quality of UK’s rivers. The role of the UK’s river enforcing agency, the Environment Agency (EA), has also been central to help meet legislative compliance. The EA has strong enforcement powers to penalise polluters, revoke abstraction/discharge licences and even invoke criminal and court sanctions if necessary. Similar to the UK, Malaysia has a number of impor tant policies that govern the management and monitoring of rivers. However, enforcement of these policies is a limiting factor. The EA is playing a critical part in the improvement of the UK’s rivers and could provide a useful lesson for regulatory options in Malaysia. The River of Life project will not only be a positive step for the region but it could also be a catalyst for wider change. Realisation of the need for effective river management and governance, including appropriate enforcement of new and existing legislation, will not only assist in supporting the government’s investment in the Klang River but also in maintaining the quality of Malaysia’s rivers for a long time after the River of Life is finally completed. For further details on Dr Rory’s research, please visit Tropical Catchments Research Initiative (TROCARI) website: www.trocari.com 4 WaterMalaysia Featured Article Water Security: Embarking on a River Bank Filtration Approach for Resource Abstraction Mohd Nordin Adlan*, Hamidi Abdul Aziz*, Ismail Abustan*, Mohd Nawawi Mohd Nordin*,Rosli Saad*, Saim Suratman**, Mohd Khairul Niza Shamsuddin** *School of Civil Engineering, Universiti Sains Malaysia, 14300 Nibong Tebal, Penang. **National Hydraulic Research Institute of Malaysia, Lot 5377,Jalan Putra Permai, 43300 Seri Kembangan,Selangor, Malaysia. INTRODUCTION eninsular Malaysia is drained by a dense network of rivers and streams with about 150 major river basins. Major rivers that drain into the South China Sea are the Kelantan, Terengganu, Dungun, Endau, and Sedili rivers. Major river basins in East Malaysia tend to be larger than those in Peninsular Malaysia. Out of an annual rainfall volume of 990 km3, 360 km3 (36 per cent) are lost to evapotranspiration. The total surface runoff is 566 km3 and about 64 km3 (7 per cent of the total annual rainfall) contribute to groundwater recharge. However, about 80 per cent of the groundwater flow returns to the rivers and is therefore not considered an additional resource. The total internal water resources of Malaysia are estimated at 580 km3/year. This shows that protection of river and groundwater are very important in order to obtain a sustainable water usage. River bank/bed filtration (RBF) offers a good practice to treat and protect the surface water as well as groundwater. It is because RBF uses the bed of a reservoir, lake or river and an adjacent sand and gravel aquifer as a natural filter. The technology can be applied directly to existing surface water reservoirs, streams, lakes and rivers, and now it is often a guiding factor in the hydrogeological investigation of new source supplies. River bank filtration is the influx of river water to the aquifer induced by a hydraulic gradient. Collector wells located on the banks at a certain distance from the river creates a pressure head difference between the river and aquifer, which induces the water from the river to flow downward through the porous media into the pumping wells. By applying this system of drinking water extraction, two different water resources are used. On the one hand, surface water from the river percolates towards the well; and groundwater of the surrounding aquifer is utilised (Michael Schön, 2006) Most RBF systems are constructed P in alluvial aquifers located along riverbanks. These aquifers can consist of a variety of deposits ranging from sand: sand and gravel, to large cobbles and boulders. Ideal conditions typically include coarse-grained, permeable water-bearing deposits that are hydraulically connected with riverbed materials. These deposits are found in deep and wide valleys or in narrow and shallow valleys. RBF systems in deep and wide valleys may have a wider range of options since wells (vertical and horizontal collector wells) can be placed at greater depths (which can provide higher capacities) and can be placed further away from the river to increase the degree of filtration. For large or small scale RBF, the production well will be constructed to col- lect the water from riverbank filtration and the number of production wells will be based on population demand. In Germany the production wells of RBF range from 20 to 600,000 m3/day. In Berlin, RBF consists of 116 wells, 3060m deep and distance to the lake of 100m. The pumping rate for each well ranges from 50 to 150m3/hour, leading to a capacity of up to 260,000 m3/day used for the drinking water supply for 700,000 inhabitants (Hoffmann and Gunkel, 2011). The production well does not only receive a portion from bank filtration but also from groundwater, recharged in the landward catchment area. Therefore, the abstracted raw water from production well is a mixture of waters, where each of the water has different chemical composition. While Figure 1 : Research approach WaterMalaysia 5 Featured Article groundwater-quality depends on the treatment methodology. Collaborations land use in the catchment area (urban, were also made with researchers from agriculture, etc.), bank filtration-quality Universiti Malaya, UiTM and NAHRIM. depends on river water quality and Three river basins were chosen based the efficiency of purification processes on the environmental issues, water deduring riverbank filtration (Ray et al. mand, site availability, comparison of 2002). Hence, the assessment of the study parameters as well as economic bank filtration/groundwater ratio and distance of sites from USM. These sites the extent of the catchment area play are Langat, Perak and Kerian rivers baan important role in determining the sins. This paper will focus on the Langat resultant quality of the water in produc- river basin. tion wells. Typical aquifers used for RBF consist RESEARCH APPROACH of alluvial sand and gravel deposits Under a Long Term Research Grant with a hydraulic conductivity greater Scheme (LRGS), USM and UTM research than approximately 10 m/day (Goldsch- teams are focussing on a niche area of neider et al., 2007). The advantages of water security for a period of 5 years. RBF include reductions in turbidity, total The research covers aspects of resource coliforms, microbial contaminants, nat- abstraction using river bed/bank filtraural organic matter and organic con- tion, advance water treatment and taminants (Tufenkji et al.,2002; Wang et social study. The integrated approach al., 2002). Several studies have revealed of the research project is shown in Figure that RBF is highly effective in reducing 1. The total grant to be allocated for this the risk of Giardia and Cryptosporidium project is RM4.56 million. contamination of drinking water when The study site for Langat river basin flow path length and filtration time are is located at Kg Jenderam Hilir, Dengkil sufficient (Berger, 2002; Hiscock and which is approximately 4 km to the south Grischek, 2002; Gollnitz et al., 2003) of raw water intake of SYABAS water besides removing some pesticides and treatment plant. The latter is currently pharmaceuticals (Kuehn and Muel- taking raw water from Sg. Langat to ler, 2000). Undesirable effects of bank be treated and supplied for public filtration on water quality can include water supply to the surrounding areas. increases in hardness, ammonium and As the RBF site is situated downstream dissolved iron and manganese concen- of the water treatment plant, future trations and the formation of hydrogen comparison on the cost of treatment sulphide and other malodorous sulphur and the viability of RBF as an alternative compounds as a result of changing re- source is plausible in the context of its dox conditions (Hiscock and Grischek, application. 2002). Currently RBF study is not well docu- GEOLOGY OF THE AREA mented in Malaysia. The development The Langat Basin has an area of about is hindered by big project such as inter 2,100 km2, and which comprises about basins water transfer. As more rivers are 1,155 km2 of hilly and mountainous getting polluted, such scheme could terrain and 945 km 2 of coastal plain. not materialise in the near future. In Figure 2 shows the general geological view of the future needs emphasiz- map of the Langat Basin. The bedrock ing on resource abstraction, a group of researchers from Universiti Sains Malaysia (USM) has embarked on the exploration of this untapped resource. A proposal was made to the then Ministry of Higher Education for an integrated approach gathering researchers from different institutions to research on specific topics ranging from resource abstraction to t r e a t m e nt. U S M resea rche r s a re fo cusi ng on resou rce abstraction whereas those from Universiti Tek no l og i Ma l aysia (UTM) are focusing on Figure 2 : Geology of Langat Basin 6 WaterMalaysia in the mountainous area includes Permian igneous rocks and Pre-Devonian schist and phyllite of the Hawthornden Formation. Hawthornden Formation rocks are highly deformed and have undergone two phases of deformation (Gobbet and Hutchison 1973). The predominant rocks in the foothills include Permo-Carboniferous meta-sandstone, quartzite, slates, phyllites and quartz schist of Kenny Hill Formation. On the coastal plain, Quaternary deposits of the Simpang, Kempadang, Gula, and Beruas Formation are found. There is also unconformable overlay eroded bedrock consisting of gravel, sand, silt, and clay that have been unconsolidated from the Palaeocene through the Holocene period, which have progressively grown younger and thicker toward the coast (Gobbet and Hutchison 1973). In general, these sediments grade downward from gravel to clay, and are deposited in fluvial and shallow marine environments. Coarse to ver y-coarse sandy gravel of the Simpang Formation (Palaeocene to Pliocene) at the base of the Quaternary strata is considered to be the primary aquifer of the Langat Basin. Typically, the aquifer near the foothills has a thickness of several metres, and varies from about 50 m to more than 100 m further toward the coast (JICA and MGD 2002). The geology of the Sepang and Kuala Langat District is characterized by the Kenny Hill Formation, Schist Hawthorden, granite, and alluvium (Abdullah Sani 1985). The Kenny Hill Formation, Hawthorden, and granite have a series of faults. The geology of the study area consists of phyllite, schists, slate and sandstone layers, which alternate with the Kenny Hill Formation with some conglomerates overlain by alluvium consisting of sand, gravel, clay, and silt. Featured Article POTENTIAL OF RIVERBANK FILTRATION A pumping well has been constructed by NAHRIM and the borehole log is shown in Figure 3. From the borehole it can be deciphered that this area is rich in alluvial soil which is a good potential for raw water. A resistivity survey was conducted by USM team to understand the underneath soil stratification and the layout of resistivity lines are shown in Figure 4. Details of Lines 6 and 7 which passed through the pumping well are shown in Figures 6 and 7. From the resistivity survey (included other lines as shown in Figure 4), it has revealed further data on the soil stratification within this alluvial basin which reinforces our findings that it has suitable soil for water abstraction. Thus observation wells have been constructed as shown in Figure 7. Figure 5 : Line 6 Figure 6 : Line 7 Figure 3 : Borehole log of pumping well at Jenderam Hilir, Dengkil, Selangor. Figure 7 : Layout of pumping well and monitoring wells prior to pumping test. Figure 4 : Layout for resistivity survey lines In order to ascertain the potential of this location for water source abstraction, pumping test needs to be carried out. Prior to pumping test, a step test was carried out in order to make a judgement on the abstraction rate. Results from step tests are shown in Tables 1, 2 and Figure 8. From these results the drawdown at a flow rate of 142.21 m3 per hour (3.4 million litres per day) after 120 minutes is only 1.73m from the original static water level in the pumping well. During the step tests, a resistivity survey was also conducted. The result is shown in Figure 9 which revealed concentration of blue colour element surrounding the pumping well. However further refinement could be done if several resistivity lines were made. WaterMalaysia 7 Featured Article Table 1: Raw data for step drawdown test (0 to 7.5 minutes) Table 2: Raw data for step drawdown test (10 to 100 minutes) 8 WaterMalaysia Featured Article Figure 8 : Graph of step tests Figure 9 : Resistivity survey during step tests A Malaysian River with potential for exploration in river bed/bank filtration. CONCLUSION Initial results from this study, which was funded by Ministry of Education under LRGS, on water security entitled “Protection of Drinking Water for Society: Source abstraction and treatment” has shown the light at the end of the tunnel. Langat basin in Selangor has great potential for riverbank/bed filtration for resource abstraction. The players in drinking water industry should embark on this agenda as initial results on turbidity and pathogenic organisms’ removal using laboratory model currently conducted in USM has also shown promising results. WaterMalaysia 9 MWA Activities 25th Annual General Meeting M WA 25th AGM was attended by approximately 100 members at The Club, Bukit Utama, Petaling Jaya on 27 April 2013. The announcement of new MWA Office Bearers took place after the conclusion of the AGM. Following is the list of Council Members for 2013/2015 Session: President: • Ir. Syed Mohamed Adnan Mansor Alhabshi Deputy President: • Ir. V Subramaniam Outgoing President chairing the AGM Vice Presidents: • Mr. Sutekno bin Ahmad Belon • Prof. Ir. Hj. Mohamed Haniffa bin Abdul Hamid Immediate Past President: • Mr. Ahmad Zahdi bin Jamil Hon. Secretary General • Ir. Hj. Mohmad Asari bin Daud Hon. Treasurer General • Dato’ Ir. Hj. Zainal bin Bachik Ordinary Council Members: • Mdm. Amy Yew • Ir. Zulkiflee bin Ab Hamid • Ir. Beh Hong Lin • Ir. Tham Yee Kiong • Ir. Ong Guan Hock • Ir. Lim Soon Guan • Mr. Mansor bin Abdul Ghani • Mr. Sofian bin Salleh • Mr. Shaharis bin Saad • Mr. Mohamad Hairi bin Basri • Mr. Shamsul Fahmi bin Mohd Padzli Two newly appointed Council Members are En. Mohamad Hairi bin Basri and En. Shamsul Fahmi bin Mohamad Padzli. Handing over of office from previous session (2011/2013) to new session (2013/2015) Participants at AGM AGM in progress 10 WaterMalaysia MWA former Presidents, Dato’ Ir. Hj. Wan Ngah (left) and Dato’ Ir. Syed Muhammad Shahabudin sharing a light moment after the AGM MWA Activities Annual Meeting of All-Malaysia District Water Engineers Action Committee T he Annual Meeting of All-Malaysia District Water Engineers Action Committee was convened to enable Malaysian District Water Engineers to exchange ideas and provide feedback with the objective of enhancing and creating a structured and effective water supply management system. The theme for Year 2012 was "ICT Application: Role of Sustaining Malaysia’s Water Supply Management”. The meet- ing commenced on December 1113, 2012 at Johor Bharu with SAJ Holdings acting as host. MWA was invited to take part in the exhibition in conjunction with the meeting. All-Malaysia District Water Engineers Action Committee Annual Meeting in JB MyWA invited Mr Brian John Allum, UK Water Specialist to share his views on national water supply training skills. MWA Visit to Pahang-Selangor Raw Water Transfer Project Site O n 30 January 2013, about 20 members participated in a visit to the raw water transfer project site in Hulu Langat. Members were brought to the site after a short briefing at the Project Office. The visit concluded with a lunch hosted by the team and a Q&A session. MWA will arrange for a subscequent visit to Karak at a future date. Project Overview The Pahang-Selangor Raw Water Transfer Project is intended to convey 1,890 million litres per day of raw water from Karak, Pahang to Hulu Lan- gat, Selangor through twin pipelines and a water transfer tunnel. The water will be treated at the proposed Langat II Water Treatment Plant for distribution within Klang Valley and its vicinity. The scheme is designed to meet projected water demand until year 2025. MWA members posing at Water Transfer Tunnel MWA members witnessing the progress of tunnel construction MWA members at the Project Team Office in Hulu Langat WaterMalaysia 11 MWA Activities Water Malaysia 2013 Gathers Professionals T he curtain dropped on yet another successful staging of Water Malaysia 2013 Conference and Exhibition (WM 2013) on April 25, 2013. Held over a period of three days at Kuala Lumpur Convention Centre and co-organised by Malaysian Water Association (WMA) and PROTEMP Exhibitions Sendirian Berhad, Water Malaysia 2013 brought a perennially important and pressing issue back to the table: the sustainability and efficiency of our water and wastewater management, focusing on the right price for quality of service. The seventh WM2013 featured exhibitors from around the world showcasing the latest cutting edge technologies in the water services industry. Running in conjunction with WM2013 were Irrigation & Drainage 2013, Water Loss Asia 2013 and Water Resources Management 2013. The keynote lectures at the confer- 12 ence dealt with water tariffs, sewerage charges and consumer expectations. The speakers included Dato’ Teo Yen Hua of SPAN (National Water Services Commission), the regulatory agency of Malaysia and Datuk Abdul Kadir Mohammad Din, CEO of Indah Water Konsortium. A panel discussion themed ‘the price of quality water services’ was chaired by Mr Ahmad Zahdi Jamil, outgoing President of Malaysia Water Association. Some of the other themes at the conference were ‘operating efficiency’, ‘consumer and tariff’, ‘delivering quality services’, ‘water loss reduction’, ‘treatment and asset management’ and ‘water resources management’ After the keynote lectures, the opening ceremony was launched, in the afternoon on the first day of WM2013 event, by the Secretary-General of the Energy, Green Technology and Water Ministry of Malaysia (KeTTHA), Datuk Loo Took Gee. In her speech as Guest of Honour, she appreciated the contribution of the outgoing president Mr Ahmad. She highlighted the disparity between the assets of the water sector which stood at about RM3 billion (US$993 million) compared to the RM32 billion of the power sector in Malaysia. There were side programmes arranged during the Opening Ceremony i.e. presentation of Certificates on “Skim Produk Cekap Air” (Water Efficiency Product Scheme) by SPAN and Competency Certificates by Malaysian Water Academy (MyWA). A video on “Launching of Water Asset Management System” by PAAB was also presented. A Press Conference was conducted and the ceremony was concluded with a tour to the exhibition hall by the Guest of Honour and other VIPs. In the press conference, Dato' Teo said SPAN is in the process of implement- Dato’ Seri DiRaja Tajol Rosli Ghazali of PAAB – Chief Custodian of National Water Assets (seated left) Networking opportunity during the tea break Datuk Loo officiating the opening ceremony as Guestof-Honour Panel Discussion on “The Right Price for Quality Service” WaterMalaysia MWA Activities Datuk Loo visiting one of the exhibition booths Serious participants at the Water Malaysia International Conference 2013 ing a new water tariff setting mechanism in order that the price of treated water in Malaysia would reflect the right price for quality services. According to him, it could take six months to a year more to put the new tariff setting mechanism in place. Saying that the different approaches in tariff setting and structure mechanism in the past was not standard, Dato Teo added that water operators should increase efficiency and deliver good water services. He elaborated that good services include uninterrupted flow at good pressure and good quality water which could be consumed directly from the pipe. “According to the World Health Organisation, water usage was about 160 litres a day per person and a certain block of water is required by everyone so SPAN would need to ensure that everyone especially the poor could still afford the new Regulators and MWA at the press conference Participants having two-way dialogue with the conference speakers pricing,’ explained Dato’ Teo. At a press briefing Mr Ahmad said the water tariffs set by the government in future will not be a burden to the people as the rate imposed on the people will be 3 to 5% of average household disposable income. The biennial exhibition, which attracted some 150 booths, featured equipment for pressure management, storm-water management, leakage detection, meter-testing, geospatial data recording , wastewater operations and many other applications. Free water technological seminars were conducted onsite throughout the 3-day WM2013 event. Leading experts from the exhibitor booths came forward on stage to demonstrate how their latest technological products and services could benefit the local water industry. The latest technological advances shared were in respect of intelligent control on pressure management, low-impact inpipe inspection technologies for leak detection and condition assessment, the necessary detection of leakage in trunk mains, and repairing mains under pressure to reduce impact on consumers. A workshop on Non-Revenue Water (NRW) was held on the last day which mainly focussed on physical losses. Topics such as active leakage control, leak repairs, pressure management and asset management were taken up in detail by NRW experts. Over the years, Water Malaysia has become an important platform for professionals in the Malaysian water services sector to share technologies and experiences. MWA thanked all supporters namely KeTTHA, Jabatan Bekalan Air, SPAN and Pengurusan Aset Air Berhad,sponsors and participants for this successfully concluded WM 2013 event. WaterMalaysia 13 MWA Activities Memorandum of Understanding signing ceremony between Malaysian Water Academy and Ministry of Energy, Green Technology and Water at the 1st Malaysia National Sewerage Conference 18 June 2013, The Royale Chulan, Kuala Lumpur. Scene at the 1st Malaysia National Sewerage Conference, 17-18 June 2013 The Conference was managed by Malaysian Water Academy Sdn Bhd 14 WaterMalaysia Educational & Training Water Treatment Plant Competency Course (WTPCC) conducted by MyWA Hands-on practice session on lab equipment for water operators taking part in the Water Treatment Plant Operator Competency Course (Level 2) WaterMalaysia 15 Educational & Training Training for Certified Environmental Professional in Sewage Treatment Plant Operation (CePSTPO) conducted by MyWA Participants of CePSTPO at site undertaking their practical training Participants paying full attention to a lecturer during the theory lessons More on site training and lectures 16 WaterMalaysia Educational & Training Group photo after the Certificate presentation for ‘Water Treatment Plant Competency Course (Level 2)’ during the opening of Water Malaysia 2013 23 April 2013, Kuala Lumpur Convention Centre Participants receiving their certificates from YBhg. Dato’ Teo Yen Hua for Treatment Plant Competency Course (Level 2) during the the opening of Water Malaysia 2013 on 23 April 2013, Kuala Lumpur Convention Centre WaterMalaysia 17 Educational & Training Datuk Loo presenting a certificate to a course participant while Dato’ Teo and Encik Ahmad Zahdi were witnessing the ceremony 18 WaterMalaysia Country Focus Kuala Lumpur’s experience with water reforms by Singaravelloo Kuppusamy and Siew Hooi Tan Courtesy of NS Shah The capital of Malaysia continues to negotiate restructuring its water sector. Here is an overview of the city’s experiments with managing water supply and distribution. W ater supply in Kuala Lumpur is closely linked to Selangor state through one water utility company. This is because the city of Kuala Lumpur has close historical connections with Selangor, being its capital from 1880 to 1978. In 1974, Kuala Lumpur became a federal territory under the federal government. Kuala Lumpur is not large at 242 km2 but more than half is built up. High population growth means increasing future demand for water. Kuala Lumpur is entirely dependent on Selangor for its water supply. Institutional Setting and Governance Under the Federal Constitution, state governments are responsible for water supplies. In the 1990s, structural changes in the water services industry occurred across the country with the corporatisation of water supply agencies in some states, full privatisation in others, and adoption of a dual system of public control of distribution and privatisation of water treatment services in some. Selangor opted for full privatisation. State governments were trying to upgrade and expand their water networks, turning to the Federal Government for grants or loans. Many were unable to repay the loans. A water crisis in 1998 and a National Water Resources Study in 2000 prompted the federal government to intervene directly in the state water industry. The study had recommended reforms and identified various issues such as water shortages. At that time, water supply services were managed by the respective state governments. The reforms were two-fold. First, the Federal Consti- tution was amended to place water services into the Concurrent List. Second, water-related agencies were consolidated and placed under federal jurisdiction. Water sources, water catchment areas and river basins remained under the control of state governments, which would receive royalties from the water utility companies and federal assistance. The management of water supply in Kuala Lumpur is in accordance with the Water Supply Act 1998, which provides for the supply and distribution of water in Kuala Lumpur. However, it merely supports all laws affecting water supply and distribution in Selangor. Two major legislations in 2006 govern the water services industry in Selangor. They are the National Water Services Commission Act 2006 (SPAN Act 2006) and the Water Services Industry Act (WSIA) 2006. The latter regulates water supply and sewerage services in Peninsular Malaysia and the Federal Territory of Labuan. Under the SPAN Act 2006, the National Water Services Commission or Suruhanjaya Perkhidmatan Air Negara (SPAN) was established in 2007 as a water regulatory body for Peninsular Malaysia and the Federal Territory of Labuan to address issues such as poor water quality, supply, NRW, leaks, pilferage, arrears in unpaid bills as well as interstate disparity in tariffs, enforcement, and performance of water utilities. SPAN is empowered to issue licences to operators and contractors, and to regulate them. Each licence is subject to renewal every three years. Each operator is required to submit a three-year rolling plan and a 30-year business WaterMalaysia 19 Country Focus plan to SPAN that show the operator’s road map toward full cost recovery, water demand and supply forecasts, capital development and its expenditure, expected tariffs, actions on NRW, water conservation plan, and a plan on how it intends to integrate water supply services with sewerage services. Further, the WSIA 2006 requires that all other players in the industry—such as plumbers, engineers, contractors, and material suppliers—are registered with SPAN, which serves as a one-stop agency with the right to penalise offenders. For revisions of water tariffs, SPAN is entrusted with the task of drawing up appropriate water tariffs for the approval of the Minister of Energy, Green Technology and Water after consultations with consumers via a water forum, which is an NGO to represent consumers’ interest. With the introduction of SPAN, Lembaga Urus Air Selangor (LUAS) or Selangor Water Management Authority remains as a state water regulatory body, while SPAN performs the regulatory role at the national level. The WSIA 2006 governs the water services industry from treatment of raw water to discharge of wastewater. It transfers the supervision of all water services to the federal government. The underlying reasons are the federal government has the resources to finance the high cost of infrastructure and water services would be standardised throughout Peninsular Malaysia.Pengurusan Aset Air Berhad (PAAB) or Water Asset Management Company was established in 2006 as a wholly-owned federal company to take over all water assets of state governments, refurbish and upgrade existing water infrastructure, and construct new infrastructure. Water operators can lease the water assets for a stipulated period of time. PAAB is not a profit-oriented organisation and lease rentals charged are based on the operators’ ability to pay. The WSIA 2006 and SPAN Act 2006 allow for the existing private sector players in Selangor (and Kuala Lumpur) to continue to operate. Private water treatment and distribution companies in Selangor are to carry on except under a different mandate and are now accountable to the federal government. The migration process under the WSIA 2006 for Selangor (and Kuala Lumpur) is not finalised. The State Government of Selangor is negotiating to purchase the water assets from the concessionaires in the state. Water Resources The supply of water to consumers in Kuala Lumpur began in 1896 under the Public Works Department. It was subsequently decentralized to the Selangor Water Supply Department or Jabatan Bekalan Air Selangor (JBAS) in 1972. Selangor has seven major rivers and/ or river basin systems and six impounded reservoirs, which supply water to Syarikat Bekalan Air Selangor Sdn. Bhd.’s (SYABAS) entire service area of Selangor, Kuala Lumpur, and Putrajaya. A water scheme was developed in three stages at Sungai Selangor to meet long-term demand although water shortages could continue to occur. 20 WaterMalaysia Total water treatment capacity per day in the service area rose from 3.43 million m3 (mcm) in 2000 to 4.48 mcm in 2005. Total water production per day was 86.8% of the treatment plant capacity in 2008. Per capita production was in the range of 0.58– 0.59 m 3 per day during 2005–2008. SYABAS buys treated water from the three water treatment operators in Selangor. Of this, it receives 672,000 m3 of treated water a day from the treatment plants to supply to Kuala Lumpur and part of Petaling, Klang, and Gombak. Production from the water treatment plants is metered. Water quality and water service reliability Water quality in Malaysia is set to meet the national standards which adhere to WHO guidelines. The Ministry of Health carries out surveillance on water quality at treatment plants and distribution systems. Private treatment plants are subject to stringent controls over quality monitoring, air scouring of reticulation mains, and cleaning of reservoirs. They undertake sampling at points along the pipes and at meter points as a precautionary measure. On the distribution side, SYABAS carries out monitoring and continuous improvement works on the distribution system. The entire Kuala Lumpur has continuous access to piped water. Tankers are only used when there is an unscheduled major disruption to water supply. The total length of the water supply network in Kuala Lumpur has risen since 2005, reaching 2,326 km in 2008. This represented 9.9% of the total network under SYABAS management. Water pipes in Kuala Lumpur are old; some are at least 35 years old. This explains the large number of recorded water pipe breaks. The aging pipes also caused leaks that, in 2008, numbered 497 per 100 km of potable water pipeline. Water metering is mandatory for all consumer connections. All residential, commercial, and industrial premises in Kuala Lumpur are served by direct individual tap connections or bulk connections in high-rise buildings. For bulk connections, the building management charges fees based on bulk meter readings and the floor space occupied by each unit. The number of connections in Kuala Lumpur rose from 170,344 in 2005 to 175,751 in 2008. Non-revenue Water Of the 175,751 connections in Kuala Lumpur in 2008, 95.3% had operating meters. The remaining meters had defects and there was 80% performance in terms of responsiveness to defaults by SYABAS. NRW affects the revenue of a water utility and the recovery of capital and operating costs. Under JBAS, NRW was 36% in 1998 and 37% in 1999. After privatisation in 2005, SYABAS was able to reduce NRW to 34% by 2008. It has set a target of 15% by 2015. NRW in Kuala Lumpur is caused by several factors, which include consumption via legal connections of public facilities that could not be billed; physical loss of water caused by leaks, bursts, damages to pipes and faulty fittings; and illegal uses such as non-endorsed diversions and pilferages. Demand Management For Kuala Lumpur and part of Petaling, Klang, and Gombak, domestic water consumption was estimated at 60.6% Country Focus of total water consumption in 2008. Per capita domestic consumption was 148 litres per day compared to the national average of 185 litres per day. The total average per capita consumption was 244 liters per day compared to 420 liters per capita per day supplied by water treatment plants. Water Pricing Water tariffs for domestic households are nonlinear and structured to penalise those who use more water. Differential rates apply to residential, commercial, and industrial users. The differential tariff is highest for commercial and industrial users. Social considerations are built into the tariff structure. Welfare and religious institutions, as well as low-cost housing, pay lower rates. Tariff rates remained unchanged in Kuala Lumpur from 1989 to 2001. Revisions took place in 2001 and 2006. Both revisions were attributed to privatisation exercises. The 2001 revision was linked to the corporatisation of JBAS. The 2006 revision was in accordance with the concession agreement of SYABAS, which allowed for revision every three years. Consumers in Kuala Lumpur and Selangor also pay connection fees, made up of a refundable deposit and a fixed installation charge. Domestic users are required to pay a minimum deposit of RM100 (US$32); non-domestic users pay a minimum deposit of RM500. The rates of the installation charge vary with the meter size. Public Education and Water Conservation There is no national policy on water conservation. The tariff structure with differential rates is intended to penalise heavy water users. This represents an indirect approach to promote water conservation. It has been agreed that subsidiary legislations at state level should be enacted to mandate installation of dual flush systems in all buildings and new housing from June 2002 but this has not been done. However, SPAN is formulating a new set of uniform water supply rules to replace the existing State Water Supply Rules. Among other things, it provides for water conservation measures and regulation of plumbing to accommodate rainwater harvesting. From 1 January 2012, it has mandated that all new housing units are required to install dual flush WC cisterns. Wastewater Management Traditionally, local authorities were responsible for sewerage services but most were under-performing. The federal government concerned over inefficiencies and pollution, took over sewerage services in Peninsular Malaysia and turned them over to Indah Water Konsortium (IWK). The 1994 privatisation exercise entailed payment of sewerage fees based on the total volume of water usage, and billing was to be made directly through the water utility companies. Water meters were to be disconnected if sewerage payments were not settled. In the absence of any statutory regulation, there were high incidences of non-payment. This affected IWK’s revenue flows, and eventually the mode of incorporating the sewerage charges into the water bill had to be abandoned. In addition, the federal government reduced the sewerage charges three times during this period, causing IWK to lose revenue. In 2000, IWK had to be taken over by the Minister of Finance Incorporated. With a renewed mandate and access to federal funds, the restructured IWK started a programme to educate the public and take proactive actions to upgrade sewerage services. IWK issues half-year bills to users but continues to face problems with defaults. It has to rely on civil suits to recover outstanding debts, a process which is lengthy. With the implementation of the WSIA 2006, IWK began to operate with statutory power to take actions against defaulters. In Kuala Lumpur, IWK has eight regional plants, 227 multipoint plants, and also maintains 57,232 individual septic tanks. In addition, there are 95 private plants and 5,000 pour flushes that do not come under IWK’s jurisdiction. In such cases, IWK provides service to these locations on a need basis. Some hotels and hospitals have their own sewage treatment plants. The proportion of commercial and residential premises in Kuala Lumpur with access to IWK-operated sanitation system rose from 73.5% in 1998 to 90.1% in 2008. Wastewater treatment capacity increased at an average annual rate of 6.5%. However, it was still lower than the expansion in the volume of wastewater discharged in the city. By 2004, IWK’s capacity could not match rising demand. While it expanded capacity, the volume of wastewater discharged continued to rise. By 2008, although all its plants were operating at full capacity, IWK could only treat 91% of the volume of wastewater discharged. A major constraint is finance; funds to upgrade and improve services are limited. IWK has to oversee non-operating, under-loaded and overloaded plants. In addition, illegal discharges into the sewers by industries overload its plants, pushing up maintenance costs, and causing blockages and disruptions in the system. It does not have full control over the entire sewerage system. Hence, when private plants violate the Environmental Quality Act 1974 and pollute the rivers, IWK is frequently blamed, a problem that would hopefully be resolved with SPAN taking over the regulation of water and sewerage services. Privatisation of sewerage services does have positive impacts on sewerage services in Kuala Lumpur. Although the number of disruptions increased from 4,347in 1998 to 5,477 in 2008, the number of disruptions per 1,000 km of sewer line declined by 50%. This is because the length of sewers increased more rapidly. Storm water Management Flash floods are a problem in Kuala Lumpur but not major floods. The last recorded major flood was in 1971. Although heavy rainfall contributes to floods in the city, other factors include intensive development, blockages in urban drains by pollutants, and sedimentation of rivers. The infrastructure development of main rivers in Kuala Lumpur is managed largely by the Federal Territory Department of Irrigation and Drainage with support from the DrainStormwater Management and Road Tunnel (SMART),KL Courtesy of Gamuda Berhad WaterMalaysia 21 Country Focus age and River Management Department of Dewan Bandaraya Kuala Lumpur (DBKL).It is DBKL’s responsibility to manage urban drainage in the city including small rivers and storm drains that link to the main rivers in the city. It set up rubbish traps at 15 locations in the small rivers under its care. It also carried out desilting, upgrading, and maintenance works spanning about 350km of minor rivers and storm water drains. Despite these, flash floods continued to occur during downpours. Faced with the need to address frequent flooding, the federal government went into a partnership with a private firm to construct the Storm water Management and Road Tunnel (SMART) as a demonstration project to curb flash floods in Kuala Lumpur. SMART is an RM 1.93 billion project to re-direct excess floodwater from Sungai Klang and Sungai Ampang into holding ponds. It was developed on a cost-sharing basis. At other times, SMART serves as a motorway for light motor vehicles. But during heavy storms, the tunnel is closed to road traffic and it channels excess floodwater into retention ponds. Since commencement of operations in 2007, SMART has managed to avert at least 114 flood events. The tunnel was designed to prevent flash floods from the overflow of the two rivers and does not prevent flooding throughout the entire city. But it is a good example of how effective PPP can tackle the city’s problems. Private Sector Participation In Malaysia, the State Government of Selangor was among the pioneers when it corporatised JBAS into PUAS in 2002. It also privatised its reservoirs and treatment plants under 30-year concession agreements to three firms, namely Puncak Niaga (M) Sdn. Bhd., Syarikat Pengeluar Air Sungai Selangor Sdn. Bhd. (SPLASH),and Konsortium ABASS Sdn. Bhd. On 15 December 2004, the state government signed an agreement with SYABAS and the federal government to transfer the responsibilities of PUAS to SYABAS, a private form in which the state government holds equity together with Puncak Niaga Holdings Bhd. SYABAS was also given a 30-year concession to distribute water to more than 7.3 million domestic, industrial, and commercial consumers, making it the largest privatised water supply scheme in the country. In Kuala Lumpur, the provision of water, water treatment, and sewerage and storm water services was gradually privatised under federal jurisdiction through the WSIA2006. The privatisation model evolved from full privatisation where the private sector is fully responsible for all costs of infrastructure to one that favours PPP. This shift towards a PPP model reflects a change in the federal government’s policy to focus on making privatised services more efficient and cost-effective and to address public complaints on rising prices and poor services. Earlier examples in the privatisation of IWK and the corporatisation of JBAS into PUAS have revealed weaknesses in the full privatisation model. Furthermore, previous privatisation efforts in Kuala Lumpur were perceived by the public to have undertones of political involvement and questionable motives. Customer Satisfaction SYABAS have put in place a dedicated 24-hour call centre, PUSPEL, to receive public complaints. For water distribution service, the number of complaints fluctuated during 1998–2008. Under JBAS and subsequently PUAS, the number of complaints was stable at about 100,000 a year. However, immediately after the privatisation of PUAS’ responsibilities, the number of complaints increased. Possible reasons for this could be a general discontent among the public over the privatisation exercise, higher expectations, under-reporting by the previous management, and an improved system of collecting and collating public complaints that included newspapers and other media, which were not done previously. SYABAS took steps to reduce the complaints to 100,000 a year but in absolute terms, this remained high. In Kuala Lumpur, SYABAS received 40.4% of its total number of complaints in 2008. Almost three-quarters were on disruptions of water services, water tankers, leakages, broken pipes, and low pressure. The remaining complaints comprised dissatisfaction over meter disconnections, billings, meter-related issues, and others. Records for 2008 Courtesy of Gamuda Berhad One of the Water Treatment Plants supplying water to the Klang Valley 22 WaterMalaysia Country Focus showed that 99.9% of such complaints were resolved. Financial Resource Management During 1998–2008, revenue growth of the water supply service provider was strong, reaching an average annual rate of 14%. In absolute terms, annual revenue increased from RM399 million in 1998 to RM1.5 billion in 2008 because of expansion of new accounts. Operating revenue rose significantly in 2002 after corporatisation, reaching more than double the amount in 1998. Another marked increase was in 2005 after privatisation when SYABAS’s annual collections rose above RM1 billion. Annual billings also increased although after 2006, these declined largely because of a reduction in repeat billings to recoup arrears. Revenue collection efficiency estimated from 2003 to 2008 showed an improvement from 78 to 91%. There were fluctuations in the efficiency rate but the decline was likely due to changes in management during the period reviewed.When Syabas took over in 2005, the efficiency dropped but after the transition period, it reverted to reach a high of 91% in 2008. Annual debts arising from nonpayment of billed water consumption declined as revenue collection efficiency increased. On a monthly basis, improvements were observed after privatisation, with accounts receivable in month’s equivalent declining from about 3.5 months during the transition period to less than two months in 2008. This was because SYABAS enforced the law to disconnect water supply on errant accounts and to charge reconnection fees. The increase in revenue was accompanied by rising annual O&M costs. While operating revenue increased to more than 3.5 times the base year’s level by 2008, annual O&M costs increased more moderately. The gap resulted in a better operating ratio of 0.86 in 2008. Grants were used to help the state water utilities. JBAS received development grants from the State Government of Selangor; it also borrowed from the federal government to finance capital expenditure. In 2001, JBAS took a grant of RM432.3 million to construct the Sungai Selangor Dam. When water services were corporatised in 2002, the state government stopped the grants. However, when SYABAS took over, it managed to negotiate for a one-off grant amounting to almost RM250 million to help resolve the NRW issue. Human Resource Management The total staff strength of the water services industry (excluding water treatment and sewerage services) increased significantly from 1,317 in 1998 to 2,268 in 2005 when the service was privatised. SYABAS’s staff strength was 3,021 in 2008. The number of employees in the water distribution services almost trebled when total connections in the service area increased. The ratio of staff to connections rose from 1.5 per 1,000 connections in 2005 to 1.9 in 2008 when SYABAS absorbed 95% of PUAS employees. This implies that more employees were hired after the SYABAS takeover. The average annual salary of employees was estimated to be in the range of RM30,000–RM41,000 during 2003–2008 . The large number of workers means that the ratio of non-management and/or field staff to professional staff is very high, which means that the implied monthly salary of RM3,000 would be relatively high when compared with that in the public sector. In the case of highly skilled professionals, the gap in remunerations tended to favour the private sector. The annual remunerations of the four top management staff (executive directors) in SYABAS averaged RM115,500 per person in 2007. In 2008, the average remuneration was RM186,100 per person. Compared to other large private firms, this might not be very competitive, but against the public sector, it was. Lessons PPP as a preferred model: The Kuala Lumpur experience shows that privatisation has positive impacts on the delivery of water services. When SYABAS took over, it faced problems over high NRW and poor water quality. The company installed a 24-hour helpline, embarked on a pipe replacement programme, and reduced NRW from 38% to 34% within four years. Initially, there was complete reliance on the private sector for finances. But there were obstacles mainly in raising funds from the private money market. The borrowing terms could be relatively stringent and the private utilities were unable to guarantee payments of debts. To overcome this, private utility firms focused on improving revenue collection and reducing operating costs. This approach, however, was not sustainable nor were they able to raise sufficient amounts for heavy capital investment. In the case of IWK, the situation was even more precarious as it was operating in the absence of a legal framework to allow it to change the tariff structure or take actions against defaulters. While private sector participation is a way forward, it is important to consider that the industry involves major capital infrastructure investment, the costs of which are high and often are beyond the private firms’ financial capacity. It may be better to look into a PPP model as an alternative. The PPP model brings the government into a partnership with the private sector not only to undertake and complete major infrastructure projects but also to promote efficiency and accountability. Establishing an appropriate legislative and institutional framework: In Kuala Lumpur, the privatisation of water services had proceeded with negligible federal regulation. There was no federal oversight of the concessionaires in terms of their performance, revenue generated, cost ratios, tariffs, and investment. The WSIA 2006 is thus an important legislation for the water services industry in peninsular Malaysia. For the first time, an encompassing legal framework is available to regulate the industry. Previously, each state had its own water arrangements. The result was different water arrangements and tariff structures. For states that had corporatised or privatised water supply services, tariff increases were built into agreements that allowed for periodic revisions of water tariffs without corresponding checks on the utility’s improvements and cost savings. With the WSIA 2006 and SPAN Act 2006 coming into play, it is hoped that the disparity in water tariffs among states would narrow and become more uniform over time. The exercise of drawing up the appropriate legislative and institutional framework is referred to as the nationalisation of the water services industry in the country. In a federal structure like Malaysia, it is a “delicate” matter WaterMalaysia 23 Country Focus because it involves the states’ position in the Constitution. The centralisation of the water services industry in Malaysia is necessary mainly because many state governments and private concessionaires are unable to invest heavily in the requisite infrastructure to address NRW—a major water problem in almost all states. Although reforms in the water services industry are in place, there are still criticisms leveled at the reforms for not doing enough to encourage water conservation, especially in changing consumer behavior. There is a general reluctance among state governments to raise water tariffs. The reforms introduce water forums to open up dialogues on water tariff issues between SPAN and consumer groups. Providing a workable funding mechanism using PPP: The Kuala Lumpur experience shows that a privatisation model that relies completely on the private sector to finance infrastructure is not sustainable in the long term. For example, the pipe replacement program of SYABAS will cost at least RM2.6 billion. It borrowed in the open bond market to raise funds. It is facing difficulty in meeting debt repayment because it has used tariff reviews that are scheduled in the concession agreement to support payment. A 37% increase in the water tariff scheduled for 2009 did not proceed, resulting in SYABAS seeking legal discourse. In the case of IWK where its earlier privatisation exercise failed, its new PPP model where both the government and the private sector work jointly to finance the heavy investment helped IWK address its funding problems and improve its services. Another example of PPP in Kuala Lumpur is the SMART project. The cost-sharing arrangement with the private sector financing only a third of the total cost worked to make the flood control project a reality. The restructuring of the water services industry by the federal government shows a recent trend toward the PPP model in the water sector and in other major infrastructure projects. Through this, the government has created a special funding vehicle for infrastructure investment. In the water services industry, it has set up PAAB to rationalise all water assets in Peninsular Malaysia. In a largely fragmented industry, PAAB will take over the water assets of 11 states (excluding Sabah and Sarawak) and the Federal Territories of Kuala Lumpur, Putrajaya, and Labuan. PAAB will repay the owners of the assets, take over, and then lease the water assets to private operators, which will be licensed by SPAN to carry out their tasks. The lease terms will take into consideration the cost of assets and funding, viability of the water business, future profitability, incentive for operations and maintenance of assets. PAAB will invest in new infrastructure, where needed. Essentially, PAAB, although a government-owned company will operate like any private firm. This rationalisation of assets is a complex process, made more complicated by the fact that some states are under different political parties, and others like Johor and Selangor have long-term concessions in the water services industry that must be negotiated. By 2013, six states—Johor, Melaka, Perak, Penang, Perlis and Negeri Sembilan—had completed the migration to the new model with the assets transferred to PAAB. Among the other states, Selangor’s situation is the most fragmented with four concession-based private operators, and a state government with a different political philosophy from the federal government. Excerpt from the book “Good Practices in Urban Water Management: Decoding Good Practices for a Successful Future” by Lee Kuan Yew School of Public Policy at the National University of Singapore. Edited by AnandChiplunkar, Kallidaikurichi Seetharam & Cheon Kheong Tan. The article was first published by Asian Development Bank in July 2012 and subsequently by Asian Water in their March/April 2013 Issue under the heading “Kuala Lumpur’s Experiments with Water”. 24 WaterMalaysia Special Interviews Our work is dirty, difficult and dangerous, says Malaysia sewerage chief Datuk Ir Abdul Kadir Mohammad Din, CEO of Indah Water Konsortium (IWK), Malaysia’s national sewerage agency discusses the challenges of treating wastewater, managing sludge, reducing energy footprints and communicating with people who just flush and forget. Q : Could you give us your thoughts about manag ing wastewater systems at national versus local levels? It is nearly 20 years since IWK has been centrally managing wastewater services. AKM : It is a fact that sewerage is a low priority matter compared to other utilities, thus it is best it remains at a national level where the country’s best interests are paramount. We have seen that in areas where sewerage management is not under IWK the services can be further relegated down the priority list. In my opinion, sewerage development can be holistically implemented only when it is managed at the national level. This provides adequate opportunities for the industry players to be involved in various levels towards the sustainability and contributing to economic growth whilst taking care of the environment and community wellbeing. We have received many accolades at the national level; the entire landscape of sewerage development and management has changed for the better; more regional plants have been developed that are able to treat sewage effectively for enhanced environmental quality; sewage sludge is handled and managed well; we have embarked on standardising the design, development, O&M of sewerage infrastructure throughout the country for which standards, guidelines, and specifications were introduced; we have managed to develop a trained workforce which has the skill to operate and maintain sewerage systems in any part of the country. Additionally, we are able to roll out continuous improvement plans such as R&D and innovations at the national level. We have also initiated capacity building programmes in Asian countries, such as Vietnam, Indonesia, India and Philippines. These were conducted through USAID-supported partnership twinning programme to help improve their sewerage management. Our work has been recognised by the international media. We have been visited by Bill and Melinda Gates Foundation, Water Sanitation Africa, and officials from Bhutan, India and Oman seeking to learn from us. We OPERATOR IWK NON-IWK TOTAL Datuk Ir Abdul Kadir Mohammad Din have a vision to create a water hub here in Malaysia to facilitate knowledge transfer and our tagline is “Learn from the Best”. IWK TOTAL OPERATIONAL AREA AND POPULATION SERVED POPULATION EQUIVALENT (PE) AREA % (Sq. Km) SERVED BY IWK NOT SERVED BY IWK 98,642 74.45 19,821,353 33,857 132,499 25.55 100.00 19,821,353 59% 13,496,269 41% - 2,332,833 100% 56% 15,829,102 44% * Data as of December 2012 * Exclusive of 2.96 million population utilizing primitive (pour flush) systems. • Operations only cover 87 of 146 local authorities in Malaysia. • The entire states of Kelantan, Sabah, Sarawak, Johor Bahru & Pasir Gudang not taken over although provided in Concession Agreement. • Regional development authority areas such as KETENGAH & KEJORA are excluded. WaterMalaysia 25 Special Interviews Q: Is it preferable or even possible to cover the entire country with sewerage services and to phase out septic tanks completely? AKM: IWK’s concession targets that 85% of the households in urban areas (referred as Category A) is provided with connected ser vices and the remaining 15% provided with septic tank whereas in rural areas (referred as Category B), 30% of the households are provided with connected services and the balance 70% provided with septic tank. To realise this target, we have estimated that RM 52 billion (US$16.7 billion) capex investment would be required. Hence under the National Sewerage Development Plan (NSDP), the septic tank areas will continue to be employed throughout the planning per iod. The ISTs (individual septic tanks) are recommended for continued use in low density development areas where the introduction of a piped centralised sewerage system is not viable. The NSDP recommends that the elimination of septic tanks be considered a priority only if considerable numbers are located in sensitive areas such as upstream of water intake points. The property connection will be carried out as part of the sewerage project. This is also subject to the location of the ISTs (reasonable distance to the nearest sewer network). It is anticipated that the number of ISTs within urban areas will increase to a certain extent over the plan period, especially those areas exhibiting relatively low population levels and low development densities compared to the main urban centres. This programme will be carried out in conjunction with the regionalisation. The percentage of connected ser vices in Peninsular Malaysia at present is about 70%. The proposed NSDP coupled with effective control of sewerage infrastructure planned and constructed by developers will increase the number of areas in where regional or localised sewerage systems consisting of sewage treatment plants (STPs) and sewer networks are available. This will enable new developments to be connected directly to these sewerage systems rather than providing separate localised systems. A programme of property connection is also proposed to extend lateral sewers to existing areas where ISTs are used, and lay house connection pipes to intercept ISTs. This will further increase connected ser vices, and reduce ISTs. The NSDP will enable the percentage of connected services to be increased. 26 WaterMalaysia Population Equivalent (PE) Catered by STP as of December 2012 Imhoff Tanks 532,267 PE (3%) Oxidation Ponds 1,652,960 PE (8%) Communal Septic Tanks 409,487 PE (2%) Mechanical Plants 17,636,126 PE (87%) Types of Sewage Treatment Plant (STP) as of December 2012 Communal Septic Tanks 3,631 Nos. (38%) Imhoff Tanks 721 Nos. (8%) Mechanical Plants 4,741 Nos. (50%) Oxidation Ponds 418 Nos. (4%) • Approximately 1.2 million individual septic tanks but only 35% are accepting scheduled desludging services • As of December 2012, the total Population Equivalent (PE) Served by IWK via connected PE (public plants excluding communal septic tanks) is 19.8 million. Q: Even though it is well-known that conventional toilets only contaminate clean water, why are ecosan toilet models not being promoted in the country? AKM: These days, most Malaysian households have complete internal toilet facilities. The internal sanitary system is built-in with the houses by the developer following standard or approved plans. Changing the system to Ecosan would involve refurbishment of the internal sanitary plumbing system, the costs of which house owners would refuse to absorb or incur. There is a remote likelihood of clean water contamination from toilet wastewater as it is discharged into sewer pipes connected to a sewage treatment plant or to on-site septic tanks. As long as the septic tanks are de-sludged periodically, the impact of clean water contamination is not significant. We are working closely with the authorities to encourage premise owners to de-sludge their septic tanks periodically. Nevertheless, where water is scarce or its source is not in close proximity especially in rural dwellings in some parts of Peninsular Malaysia and East Malaysia which some may not have proper sanitation systems and prac- tices, Ecosan could have a potential application. Q: Could you tell us about the financing of sewerage projects? AKM: The capex for major sewerage development projects are normally funded by the Government through KeTTHA. Typical capital projects are those involving regionalisation, centralised sludge treatment facility, property connection and construction of new treatment plants. Besides, there are projects that are driven by developers to cater to specific developments. As far as possible, all new developments are required to be connected to the existing plant. But in cases where no host plant is available or too far to be connected, the developers are allowed to construct a new treatment plant to cater for the new development or to upgrade existing plants which have space for expansion for receiving additional flows. Q: Why is it so difficult to get people to pay for sewerage services? AKM: The awareness of the need to pay for sewerage services is definitely on the rise and this reflects in our collection. However, there are still those who have not paid and will not pay. I believe this is due to the fact that they think what we do in IWK has nothing to do with them, does not affect them thus they refuse to pay. IWK plays a necessary role that creates ease and comfort. Many do realise this fact as they do not have to face the nasty circumstances of a badly managed sewerage services. What they do not see, they do not want to be responsible for. For these people, their duty is done once they flush their toilets. This is why we call what we do, cleaning the unseen. What people do not see they do not want to pay for. Perhaps IWK is penalised for being efficient but I believe we have a duty to carry out our responsibilities the best that we can. However to reiterate what I have mentioned earlier, more people are realising their obligation and my sincere hope is that this will continue especially with the younger generation who are truly responsive and appreciate IWK’s role. Q: What is IWK doing to improve awareness about sewerage services? Is there a communication strategy? AKM: We definitely have a strategic communication plan in place. Our communication efforts do not only cover awareness to encourage pay- Special Interviews ment but include positive awareness on what we, IWK’s role in ensuring our environment is liveable, towards public health and also in socio-economic platform. There is this disconnect where the public do not realise the link between their toilets, our sewerage networks, treatment plants and the potential calamity if IWK does not work well. Can you imagine what happens if wastewater is leaked into our water sources, public areas and into homes? It is not only the unpleasant odour that we would need to deal with but the potential outbreak of diseases. Obviously many still do not realise this and we work towards addressing this disconnect. We are also approaching government agencies to work on jointly promoting awareness of what we do and how this affects the environment and public health. There are so many ‘Go Green’ movements out there and most don’t stop to think how badly untreated sewage can affect the environment. Yes we should recycle, reuse, reduce our carbon footprints but have stopped to think what will happen if wastewater is released into our waterways, into public streets? We are also trying to educate our young by working with educators in pre-school, primary and also secondary schools. The youth of this country has shown that they are the initiators of change and we hope to garner support from them. We have published on our own a few junior books on the subject of wastewater and hope to continue the effort of shaping the minds of the next leaders of this nation. First and foremost, Indah Water Konsortium Sdn Bhd (IWK) is the national sewerage company owned by the Minister of Finance and we are responsible for providing sewerage services to close to 20 million users in Peninsular Malaysia and Labuan with exception of Kelantan and Johor Bahru. Our work is dirty, difficult and dangerous and it is our communications strategy to also share this information with the public. The sheer magnitude of the infrastructure we manage is staggering. The main focus of the company has been the operations and maintenance of 5,880 public sewage treatment plants, close to 16,000 kilometres of sewer networks, 892 pumping stations, 58 centralised sludge treatment facilities, including septage management. We hope that the public appreciates that IWK is populated with 18+ years of human capital assets in various specialised fields as well as strategic assets in technical expertise, treatment facilities, operating vehicles, equipment and instrumentation. Amongst areas of specialisation are sewerage planning and certification, process design, technical audit, environmental assessment, Hazard & Operability (HAZOP) studies, capacity development programs, development of sewerage standards and guidelines as well as project management consultancy services. Thus it is the thrust of our communication strategy to share a more complete picture of IWK and with this we hope to convince the public about the role and importance of sewerage services and management. Q: What is IWK doing in wastewater reuse? Is it still a challenge to change perceptions of wastewater as a resource rather than a nuisance? AKM: IWK has embarked on R&D for reuse of treated sewage or what we call ‘bioeffluent’. The studies had shown that by using the appropriate technology, the bioeffluent could be further polished for various applications such as industrial and landscaping uses. Today, we are using bioeffluent for internal works such as process needs, and housekeeping. Besides, we have successfully used bioeffluent instead of potable water for sewer cleaning maintenance works. In moving forward we are now promoting bioeffluent for landscaping. We have been successful in demonstrating this with a local authority in Port Dickson and now we are ready to implement this with the other local authorities and city councils in Malaysia. We believe that using bioeffluent can reduce dependence on potable water thus reducing the stress on potable water supplies as well as delay capex. Yes, it is a challenge to change the perceptions of stakeholders regarding wastewater as a resource. There is a huge knowledge gap especially those amongst those not directly involved in the industry and treated effluent is still misconstrued as faeces water. We need to re-brand wastewater and as a start we refer to treated wastewater as bioeffluent. Other aspects such as conformance of the wastewater byproducts to religious requirements are areas that need to be given due attention and handled sensitively. We also plan to re-brand our regional sewage treatment plants as Green Resources Centres as we truly think that wastewater by-products can be positively utilised. Q: How is sludge being managed by IWK? Is there a preference for land application? AKM: Sludge generation is inevitable in sewage treatment and we have to deal with it despite facing numerous challenges. In early days, we did not have adequate land to dispose the sludge which is collected from septic tanks and sewage treatment plants. Existing sewage treatment facilities had to be used to treat the sludge and dispose it to landfill. Gradually, we developed trenching sites and drying beds which are able to receive the sludge. In some areas, we have now replaced them with mechanical dewatering units. Besides, central sludge treatment facilities were built and operated in some parts of the country. The treated sludge from all these facilities is known as biosolids that exist in dried form which are disposed to landfill. This in fact contains valuable plant nutrients and calories which could be turned into a resource. For this, we continue to embark on R&D programme to study the recovery of resources from sludge and promote its beneficial use. Similar to bioeffluent, we have successfully demonstrated beneficial use of biosolids for landscaping in the Port Dickson Local Authority areas and now plan to expand the initiative to other local authorities in Malaysia. Q: How successful are the efforts to generate energy from waste and sludge? AKM: There is energy embedded in sludge. The energy could be recovered by several methods. This includes anaerobic digestion of sludge to generate biogas/methane. We are working with a local university with funding from the Ministry of Energy, Green Technology and Water to carry out a pilot project on harnessing renewable energy from anaerobic digestion of sewage sludge at our Regional Sewage Treatment Plant in Pantai Dalam, Kuala Lumpur. We hope the project will be successful in generating electricity to partially support the plant’s internal demand. Besides, we think biosolids if treated appropriately could be used as solid fuel; this however is still at an early research stage and more work needs to be done to realise the potential. Additionally, through collaboration with local universities, we are exploring the use of micro hydro system to harness energy from hydraulic head losses of flowing sewage. Q: Could you tell us about your success in reducing the energy footprint of wastewater treatment plants? AKM: We realised that the cost of energy (which is largely used for aerating and pumping wastewater)is one of our largest components of the overall WaterMalaysia 27 Special Interviews overheads and efforts are needed to reduce it. In doing so, we need to strike a balance between energy consumption and meeting the overall service obligations and regulatory compliance. This needs detailed analysis of process conditions, appropriate control, optimisation and monitoring of the wastewater treatment process. Energy saving initiatives will be implemented and for this year, we have set a target to reduce energy consumption by 5% in all our regional sewage treatment plants. Besides, to streamline the initiative effectively, we are embarking on a pilot project on energy management in selected areas. In IWK, there is also a Continuous Improvement Programme (CIP), whereby our employees explore innovative ways to reduce our carbon footprint and other beneficial methods in facilitating our operations. We have labs where our resident experts study the potential use of enzymes, microbes, bio and nano-technology in reducing our dependence on traditional power sources and methods of delivering our output. We also encourage our operators and technical staffs to think out of the box by organising several competitions which include photography and innovation. In addition to this, we motivate our staff in many ways such as recognising their effort through awards, rewards, incentives, and instilling spiritual values though religious talks. (This article was first published in the March/April 2013 issue of Asian Water magazine) Q: What steps are being taken to improve the capacity of operators and technical staff? AKM: We believe the operators and technical staff have a lot to offer if they are nurtured and trained appropriately. For this, we have developed our own suitable training programme and these are being implemented throughout the company. For effective training, we have established our own technical training centre complete with mock training facilities in Bukit Jalil Kuala Lumpur that rolls out many training programmes for our staff and external parties such as contractors. Existing aerated lagoons will be replaced by a mechanised treatment system occupying a smaller footprint Obsolete STP technology producing odour affecting adjacent residents When completed Pantai 2 STP will have a capacity of 1.423 million PE Entrance to project site. The STP upon completion will use Advanced A2O process with the provision of bio-gas power generation facility 28 WaterMalaysia Pantai 2 STP will have a 2-level underground process and maintenance facility . The roof top will accommodate a leisure park, administration building and community facilities for local residents Special Interviews Phosphorus recovery must be factored into long-term plans: James Barnard There is a renewed interest in biological phosphorus removal from wastewater which would allow the recovery of at least 40% of the phosphorus in the influent stream in a cost effective way. We caught up with James Barnard from Black & Veatch who has researched, written and presented extensively on the subject. Q : Can you remind our readers about the importance of phosphorus and the role it plays? JB: Phosphorus is an essential nutrient responsible for life on earth. Besides phosphorus’s role in bone development, it plays a role in ATP (adenosine triphosphate) formation in all cells which is the way in which energy is stored in living matter. Phosphorus can be found in most soils and all organic matter but in small quantities. In forests, over centuries where there was no harvesting, the forest products would fall to the ground, decay and the phosphorus would be released for the next growth. During the millions of years since elementary life, some phosphorus leached out through the steady erosion of the earth crust into streams. This, in turn supported the growth of algae and other water plants and eventually higher forms of life, the residue of which accumulated on the floors in water bodies. Q: Are we running out of phosphorus? JB: There is only a limited mass of minable phosphorus in the world today. There are varying time scales on when we will run out of minable phosphorus; I tend to cite that at the present rate of consumption it may last less than a few centuries. Q: On face value this seems like quite a long period of time, but I know from speaking to you before that perhaps the challenge should be looked at in a different way? JB: Exactly. You have to understand the market for phosphorus. The price of phosphorus is going to increase. There will not be an abrupt end to supplies. The rich and easily recoverable ores are being mined rapidly and while the phosphorus will not disappear in our lifetime or that of our children and grandchildren, there is no doubt that the cost of phosphorus fertiliser will increase sharply in future. The way we farm has changed the phosphorus balance. Agriculture was sustained in many parts of the world by either flooding of areas by silt laden waters or by systematic return of phosphorus from human and animal waste to the soil. With the large increase in industrial farming, local phosphorus resources got depleted since food was exported long distances and new mineral phosphorus needed to be imported. Mineable phosphorus is not found everywhere and occurs only in special geological contexts. If sufficient layers of plant and animal matter accumulated and calcified, rich alluvial deposits of phosphorus rock were formed. Without disturbance, such alluvial phosphorus rich deposits became sources of mineral phosphorus. Such deposits can be found in Florida, China and Morocco. Sometimes such layers were James L Barnard is often referred to as the “Father of Biological Nutrient Removal,” Dr Barnard has received numerous industry awards and recognitions throughout his career. Notable awards include Singapore’s prestigious Lee Kuan Yew Water Prize and the Koch/ Imhoff Award from the International Water Association. A native of South Africa, Dr Barnard also holds an Honorary Doctorate from the University of Johannesburg. He is Global Practice & Technology Leader for Black & Veatch’s global water business. upturned and churned up in the crust of the earth to form igneous deposits such as in Jordan and South Africa. More than 85 per cent of estimated phosphorus reserves are available in only one country, Morocco, however. While the USA, for example, is still importing less than 10% of its needs, 99% is from Morocco according to information on the United States Geological Survey site. Future demand for phosphorus will not decrease and costs will increase. Q: Given the potential market then, is there an opportunity for wastewater utilities to recover phosphorus economically? JB: Yes. New technologies are putting phosphorus recovery from wastewater treatment plants in the range where costs can be recovered within ten years or less if the price of phosphorus increases as expected. WaterMalaysia 29 Special Interviews phorus removed from the influent stream must exit through the sludge in some form. With chemical addition for phosphorus removal most of the phosphorus will be in the insoluble form in the sludge and will be disposed of with the sludge. While the sludge could be used beneficially in land application, only a small fraction of the phosphorus is productively used, while some is leached out to the streams and a considerable fraction is tied up for a long time. Normally sludge is applied to land as a way of disposal and recent regulations limited the mass of phosphorus that can be deposited on a certain piece of land during a certain period even when not available to plants. When phosphorus removal is by biological uptake, up to half of the phosphorus may be in the return streams after anaerobic digestion and it can be reclaimed by the formation of struvite or some form of calcium phosphate while the other half is tied up with the particulate fraction. Some of this particulate fraction may yet be available to plants should the solids be applied to land. Most biological phosphorus removal plants in Western Canada use composting as a means of sludge stabilisation and applying the compost to land has the effect of recycling most of the nutrients. The compost has the added benefit of soil conditioning in which the organic matter serves to retain the nutrients for beneficial use. Q: Are you seeing more wastewater facilities anticipate this market? JB: I think most of the change is being driven by regulations. Many utilities are facing stricter phosphorus discharge limits and are retrofitting their wastewater treatment facilities to include liquid stream phosphorus removal. Q: How is phosphorus removed at wastewater treatment facilities? What are the options? JB: The main two ways to remove phosphorus are either by chemical precipitation or by biological uptake. If we step back, we could also look at ways to remove phosphorus at source through urine recovery. Q: Could we soon see phosphorus being removed from urine? JB: This is theoretically possible and would in fact be the most effective means of recovering phosphorus. Urine contributes 55 to 65 percent of the phosphorus to domestic wastewater in only 1 per cent of the flow. The Stockholm Water Institute is promoting the use of urine separating toilets that can be integrated in present drainage systems but with separate lines for urine transport. In developing countries where fertiliser is unaffordable, a waterless toilet is promoted which separates urine from feces, providing much needed fertiliser for home grown products. Research in Sweden and Switzerland is aiming to convert urine into struvite, which can be used as a slow release fertiliser. Struvite is easily transportable and, once formed as distinct crystals, is effectively separated from any pharmaceuticals present in urine when washed. Q: What about more direct recovery of phosphorus from the effluent? JB: This really depends on whether phosphorus is recovered through chemical or biological uptake. Since there is no gaseous form of phosphorus, all phos- 30 WaterMalaysia Q: Is biological removal of phosphorus becoming more popular? JB: Yes, I’m seeing biological phosphorus removal becoming more popular for two main reasons. The improved understanding of the process has made it very reliable and predictable and in the second place it makes cost effective recovery of struvite possible. In addition, magnesium is also taken up with the phosphorus and released during anaerobic conditions. Q: Struvite formation can actually be a problem in itself, right? JB: Yes, struvite can form in the digesters. In most instances of enhanced biological phosphorus removal followed by sludge digestion, struvite crustation causes problems in the pipelines from the digesters and in dewatering equipment that can result in costly maintenance. It has been overcome in certain cases, as with the Berliner Wasserbetriebe (BWB) [Berlin Water Supply & Wastewater Disposal Company] when they switched from chemical to biological phosphorus removal. They developed a patented procedure called AirPrexto precipitate the struvite in the digesters while also improving the dewater ability of the sludge. Another way to mitigate the problem is to remove phosphorus before digestion. Q: Why is that? JB: Removing as much of the phosphorus from the waste activated sludge (WAS) before digestion reduces surplus phosphorus in the digesters sufficiently. Stripping the phosphorus and magnesium from the WAS before digestion also maximises struvite formation in the phosphorus recovery process. The Pho-Strip process which preceded Biological Nutrient Removal (BNR) configurations, stripped phosphorus from the WAS. The Pho-Strip process was a high rate activated sludge process that avoided nitrification. The return activated sludge (RAS) was passed through a “stripping” tank in the form of a thickener, in which the RAS was retained for up to 30 hours. During this period fermention of the RAS produced VFA and released phosphorus and magnesium to the liquid phase Special Interviews which was decanted and treated with lime for precipitation of the phosphorus. The “stripped” RAS was then returned to the aeration basin. The process has been further developed recently to include nitrogen removal but the phosphorus is only “stripped” from a portion of the return activated sludge. The WASSTRIP process strips the phosphorus and magnesium from the waste activated sludge before digestion and allows for the recovery of up to 50% of the phosphorus in the influent when it is removed by biological means. Q: What are some successful examples of struvite recovery? JB: Initially the AirPrex process was used for preventing struvite formation in the digester dewatering equipment, but it has been further developed for struvite recovery. The AirPrex reactor at Waßmannsdorf WWTP produces 2.5 tonnes per day of struvite and the quality complies with the German fertiliser ordinance. The struvite is used as raw material in fertiliser production, where it is mixed with other fertilisers. Many other examples exist. The Phosnix Process, for example, was developed in Japan by Unitika Limited Environmental and Engineering Division and consists of a reactor that is an air agitated column with chemical dosing equipment. The sludge liquor is pumped to the bottom of the reactor and the chemicals, sodium hydroxide and Mg(OH)2, are added for precipitation and pH adjustment to pH 8.5 – 8.8. Struvite crystals grow, and sink to the bottom of the column where they are removed periodically. Fine struvite particles separated from the product struvite, are fed back to the reactor as seed material. Struvite granules of 0.5 to 1.0 millimetres form in ten days retention time. The product is dewatered for 24 hours in a filter bag system or naturally dried in an ambient temperature. The water content of the final product is less than 10%. The produced struvite is sold to a fertiliser company. Q: Are there examples of struvite commercialisation in North America also? JB: We are seeing innovation emerge throughout the world. The Ostara process is a well known Canadian example. It was developed at the University of British Columbia and demonstrated at semi-full-scale at the Gold Bar plant in Edmonton. The technology is based on controlled chemical precipitation in a fluidised bed reactor that recovers struvite in the form of highly pure crystalline pellets or “prills.” Nutrientrich feed streams are mixed with magnesium chloride and, if necessary, sodium hydroxide and then fed into a reactor where minute particles or struvite “seeds” begin to form. Like a pearl, these seeds grow in diameter until they reach the desired size – 1.0 millimetres to 3.5 millimetres – which is precisely controlled by varying key parameters. In a municipal wastewater treatment plant, up to 90 percent of the phosphorus and 40% of the ammonia load is removed from the sludge dewatering liquid using this process and the resulting product is marketed as a commercial fertiliser called Crystal Green ®. The upflow reactor has a number of cylinders of increasing diameter with a larger settling basin on top. Liquid containing smaller particles of struvite is recycled to the bottom of the unit at which point the centrate enters the reactor. Magnesium chloride is added to have slightly more than a stoichiometric equivalence with the phosphorus in the feed and some caustic is added to raise the pH. As the prills (pearls) grow they tend to migrate to the lower part of the reactor where the upflow velocity is highest and from where they can be harvested. The harvested prills are washed and dried to the point where it contains no organic matter and is pathogen free and is then bagged and distributed as a slow release fertiliser. The first full-scale plant was built at the Durham facility of Clean Water Services (CWS) which removed 85% of the phosphorus in the return streams and 14% of the ammonia. The Durham facility treats around 75,000 m3/d of raw wastewater with an average influent phosphorus content of 4.8 mg/â„“. Initially about 20% of the influent phosphorus was reclaimed (85% - 90% from the return stream) but this has been increased due to the installation of WASSTRIPTM for removing Mg and phosphorus from the WAS before digestion. A second Ostara facility for CWS has recently been commissioned at the Rock Creek WWTP treating 135,000 m3/d. The biological treatment plant was designed with chemical phosphorus removal but has been converted to BPR to enable struvite production. This pioneering technology supposedly provides US$650,000 a year in operational savings and revenue from the sale of the Crystal Green. Q: That’s a huge cost saving. What drove research in this area to find ways to commercialise phosphorus recovery? JB: In many ways, the City of Milwaukee in the US led the way to recovering, sterilising and marketing pelletised biosolids as a nutrient. Milorganite is formed by dewatering and drying bio-solids from the Milwaukee Jones Island plant. Iron salts are added to the activated sludge process for removal of phosphorus. During dewatering, the sludge is pelletised at around 500°C which destroys the pathogens. The initial marketing efforts centered on the ammonia fertiliser value. Studies showed that 85% of the ammonia was available to plants but that the water leachable phosphorus was less than 2% of the phosphorus in the solids while the rate for commercial fertiliser was 85%. The focus of these studies was that the biosolids in effect would also bind soluble phosphorus and make it available to plants decreasing leaching phosphorus to streams. Unlike the excessive application of biosolids to land as a means of disposal, applying pelletised waste activated sludge to land for the fertiliser value requires much lower application rates. Q: Are there other examples of processes that have become successful? JB: Another method of phosphate removal is the use of DHV Crystalactor process, in which a fluidised bed crystalliser uses sand as a seed while the phosphorus is precipitated using materials such as lime, calcium chloride, magnesium hydroxide, and magnesium chloride, which crystallizes in different WaterMalaysia 31 Special Interviews compounds such as calcium and magnesium phosphates. CrystalactorTM is a proprietary process in which acetic acid is added to the return activated sludge of a BNR plant to release phosphorus to the supernatant which is then passed to the phosphorus recovery process. The RAS is then returned to the activated sludge plant for enhanced excess phosphorus uptake by the phosphorus accumulating organisms. The supernatant is mixed with overflow from the top of the tower, chemicals are added for the precipitation of phosphorus and the crystals are allowed to grow in the upflow regime which is controlled. When lime is added to form hydroxyapatite, some fine sand is also added to serve as a nucleus for the formation of fine crystals. The crystals are dried and bagged and could be used directly as fertiliser or it can be sold to fertiliser manufacturers. Alternatively, magnesium and alkalinity could be added for struvite formation. Successful demonstrations at some US plants showed that either the hydroxyapatite or struvite outcome produced similar results. Multiform Harvest Incorporated further developed a cone-shaped struvite precipitation reactor, initially designed for use in pig manure treatment by North Carolina State University to be tested on agricultural and municipal wastewaters, in cooperation with Washington State University. I understand that the reactor is further being developed for phosphorus recovery in the municipal, agricultural, and food processing wastewater sectors. Multiform is in the process of constructing a struvite recovery plant for the 115,000 m 3/d(30 MGD) WWTP of the City of Boise, Idaho, USA, to provide the struvite crystalliser technology to treat 2,300 m3/d(0.6 MGD) of high-phosphorus wastewater. A second plant came on line in May 2012 for recovery of phosphorus at the Yakima WA WWTP. Q: What if a utility is still adding chemicals to remove phosphorus? Are there potential commercial routes for it to explore? JB: In many plants today phosphorus removal is achieved by chemical addition of Ferric salts or Alum which would tie up the phosphorus with no release in the digesters. Most options are either too difficult or expensive to recover the phosphorus. However, the sludge could be incinerated and the phosphorus could be recovered from the ash. 32 WaterMalaysia Petzet & Cornel showed that complete phosphorus recovery from wastewater is technically feasible. Depending on the composition of the sewage sludge ash from sludge incinerators, there are various options for phosphorus recovery. For sewage sludge that is co-incinerated in power plants, municipal waste incinerators or cement kilns, phosphorus recovery is not possible, however, and lost forever. Recovering phosphorus from ash is already happening in Europe where many plants use chemicals for phosphorus removal. A large centralised Thermos plant is in operation in Vlissingen, The Netherlands that accepts ash from many locations in lieu of mined phosphorus rock in the manufacturing of phosphorus fertilisers and has replaced more than 20% of the rock with incinerator ash. Q: How much phosphorus could be recovered from ash? JB: Almost 100% could be recovered by either wet chemical or thermal treatment processes. For now, however, those processes are not cost-effective and cannot compete with recovery of phosphorus from struvite processes I mentioned earlier like the Ostara, DHV Crystalactor or Phosnix process to name just three. Studies including that by Baur in 2011 showed that by stripping the phosphorus from the sludge before digestion can be cost effective with an overall payback period of not more than 10 years. Q: So how would you recommend wastewater utilities take advantage of this future economic opportunity? JB: I think most wastewater utilities are already looking at this area. If it’s not being formally done, they need to find ways to factor commercial phosphorus recovery into their long term plans. They need to be able to adapt their treatment processes, potentially upgrade or build new infrastructure and also identify the right market. There are also many regulatory requirements that need to be considered and understand and collaborate with other efforts that are likely to be underway. It’s a complex process but one that could reap considerable gains for the utility over the long term. (This article was first published in the May/June 2013 issue of Asian Water magazine) News from Around the World ADB partners with 18 banks to help Chinese cities T he Asian Development Bank is partnering with 18 banks to help China Water Affairs Group Limited (CWA) to increase access and improve water efficiency in smalland medium-sized cities in the People’s Republic of China (PRC). The US$100 million B loan is part of ADB’s US$200 million financing package to the project, which also includes an ADB-financed loan of US$100 million. Through the B loan structure, the participating banks share with ADB the benefit of ADB’s preferred creditor status. Under the project, CWA will turn around multiple water utilities formerly owned by municipal governments, rehabilitating distribution pipelines, installing meters for all customers, instilling commercial management practices, and improving access to safe water. The loan is expected to benefit five million customers, including poor households, who currently have limited access to safe drinking water. The PRC government is actively promoting publicprivate partnership for water supply chain but around 90% WORLD NEWS of municipal distribution networks are still owned by local governments. “Water distribution is a new frontier for private sector participation in Asia. A prime objective of B loan is to share our development mission with our partner banks. We are pleased to work together with 18 banks for enhancing access to cleaner piped water in smaller cities,“ said Hisaka Kimura, Principal Investment Specialist in ADB’s Private Sector Operations Department. The fund is provided by the Royal Bank of Scotland plc, Korea Development Bank, Chang Hwa Commercial Bank, Chinatrust Commercial Bank, First Commercial Bank, Taiwan Cooperative Bank, KEB Asia Finance, Kookmin Bank Hong Kong, Woori Global Markets Asia, Hang Seng Bank, Mega International Commercial Bank, Taiwan Business Bank, Bank SinoPac, Industrial and Commercial Bank of China (Asia), Land Bank of Taiwan, Sunny Bank, Taichung Commercial Bank, The Bank of East Asia, Limited, and ADB as the lender of record. New Sewerage Rules under WSIA enforced on 1st July 2013 S uruhanjaya Perkhidmatan Air Negara (SPAN) has recently announced that the Water Services Industry (Planning, Design and Construction of Sewerage System and Septic Tank) Rules 2013 has been enforced from 1st July 2013. The rules issued pursuant to Sections 45 and 180 of the Water Services Industry Act 2006 (WSIA) set out the requirements for securing approval for sewerage systems and septic tanks. All applications submitted after this date will also be subject to payment of the appropriate processing fee to the Sewerage Certifying Agency. More information can be obtained by visiting SPAN’s website at www.span.gov.my. Pollution costs US$80 billion a year in India T he World Bank estimates in a new report that environmental degradation is costing India INR 3.75 trillion (US$80 billion) per year, or 5.7% of GDP. Of this total, outdoor air pollution has been accounted at INR 1.1 trillion followed by the cost of indoor air pollution at INR 0.9 trillion, croplands degradation cost at INR 0.7 trillion, inadequate water supply and sanitation cost at around at INR 0.5 trillion, pastures degradation cost at INR 0.4 trillion, and forest degradation cost at INR 0.1 trillion. According to the report, in the presence of perceived health risks, individuals often take measures to avoid them. These are usually considered as a cost of the health risks of environmental burden. If consumers perceive that the municipal water supply or the other sources of water supply they rely on are unsafe, they are likely to purchase bottled water for drinking purposes, or boil their water, or install waTable 1: Estimated Total Annual Household Cost of Averting Expenditures ter purification filters. The estimated costs of these Total Annual Cost options are given in Table (Billion Rs.) 1. The assumed hypothetical level of expenditure Urban Rural here is zero (no avertive exCost of bottled water consumption 7 20 penses would be incurred if the water supplied was Cost of household boiling drinking water 4 3 safe). The total amount of avertive expenditures for Cost of household filtering drinking water 14 7 India amount to about INR 38 17 Total annual cost 55 Bn. a year. Source: Staff estimates. WaterMalaysia 33 News from Around the World US Energy Department report warns climate effects will get worse T he US Department of Energy released a new report which assesses how America’s critical energy and electricity infrastructure is vulnerable to the impacts of climate change. Historically high temperatures in recent years have been accompanied by droughts and extreme heat waves, more wildfires than usual, and several intense storms that caused power and fuel disruptions for millions of people. These trends are expected to continue, which could further impact energy systems critical to the nation’s economy. The US Energy Sector Vulnerabilities to Climate Change and Extreme Weather report, which builds on President Obama’s Climate Action Plan, notes that annual temperatures across the United States have increased by about 1.5°F over the last century. In fact, 2012 was both the warmest year on record in the contiguous United States and saw the hottest month since the country started keeping records in 1895. The implications for America’s energy infrastructure include: • Increased risk of temporary partial or full shutdowns at thermoelectric (coal, natural gas, and nuclear) power plants because of decreased water availability for cooling and higher ambient and air water temperatures. Thermoelectric power plants require water cooling in order to operate. A study of coal plants, for example, found that roughly 60% of the current fleet is located in areas of water stress. • Reduced power generation from hydroelectric power plants in some regions and seasons due to drought and declining snowpack. For example, earlier spring snowmelts could decrease summer water availability leading to potential hydropower shortages when energy demand for cooling is greatest. • Risks to energy infrastructure located along the coast from sea level rise, increasing intensity of storms, and higher storm surge and flooding -- potentially disrupt- ing oil and gas production, refining, and distribution, as well as electricity generation and distribution. • Increasing risks of physical damage to power lines, transformers and electricity distribution systems from hurricanes, storms and wildfires that are growing more intense and more frequent. • Increased risks of disruption and delay to fuel transport by rail and barge during more frequent periods of drought and flooding that affect water levels in rivers and ports. • Higher air conditioning costs and risks of blackouts and brownouts in some regions if the capacity of existing power plants does not keep pace with the growth in peak electricity demand due to increasing temperatures and heat waves. An Argonne National Laboratory study found that higher peak electricity demand as a result of climate change related temperature increases will require an additional 34 GW of new power generation capacity in the western United States alone by 2050, costing consumers $45 billion. This is roughly equivalent to more than 100 new power plants, and doesn’t include new power plants that will be needed to accommodate growth in population or other factors. In addition to identifying critical areas at risk from climate change and extreme weather, the report also identifies activities already underway to address these challenges, and discusses potential opportunities to make the energy sector more resilient. Potential future opportunities for federal, state, and local governments could include innovative policies that broaden the suite of available climate-resilient energy technologies and encourage their deployment, improved data collection and models to better inform researchers and lawmakers of energy sector vulnerabilities and response opportunities, and enhanced stakeholder engagement. Mott MacDonald helps improve water supply in Indonesia M ott MacDonald is providing technical assistance for a project that will address water shortages in Indonesia’s thi rd largest cit y, Bandung, and its surrounding areas. Watershed degradation, rapid urbanisation and industrialisation, as well as slow development of surface water sources, have created overdependence on groundwater as a primary source of water. As a result, the rate of water extraction from local aquifers significantly exceeds recharge rates, with water tables declining at more than one metre a year in some areas. This has led to acute water stress and depletion of aquifers in major urban areas such as Bandung. The National Development Planning Agency has commissioned Mott MacDonald to prepare a water supply master plan. This includes a management plan for groundwater upper catchment management areas. 34 WaterMalaysia The consultancy will also identify reforms needed to strengthen the water supply system. Bandung lies on the Citarum river basin which provides 80% of the water consumed in the capital city Jakarta and surrounding areas. It supports a population of about 30 million, contributes 20% of the country’s industrial outputs and produces 5% of the country’s rice. “Loss of forest cover and unsustainable farming practices on steep slopes in the upper catchments has resulted in reduced infiltration of rainfall, inhibiting groundwater recharge and contributing to rapid run-off of surface water. Sustainable management of surface and groundwater is critical to the country’s economic development and food security,” commented Hero Heering, Mott MacDonald’s project director. The project is due for completion in 2014. News from Around the World Australia’s largest desalination plant is operational G E’s Power Conversion business has helped bring Australia’s largest seawater desalination plant into operation to complement catchments and storages in the area around Melbourne. The Victorian Desalination Project, 130 km southeast of Melbourne, runs on low- and medium-voltage drives and medium-voltage motors supplied by GE. The plant is among the largest reverse osmosis plants in the world. It was brought online in November 2012, completed successfully the required 30-day continuous production test and reached full operation in December, three years after construction began. The plant can supply up to 150 billion litres of drinking water per year to Melbourne and regional communities, providing a rainfall independent supply, and is a resource that will be valued particularly in times of future drought. The AquaSure consortium, which led the project, contracted Thiess Degrémont Joint Venture to design, construct and operate the desalination plant—valued at AU$3.5 billion—together with marine structures, a 1.9m in diameter water transfer pipeline stretching over 84km and an 87km underground power line (the longest 220kV HVAC underground power cable of its type in the world) to connect the plant with the electricity grid. The plant incorporates reverse osmosis desalination technology used by Degrémont, a subsidiary of Suez Environment and a world leader in the field. Ef fo r ts have been made to m i n i m i se the envi ronmental impact of the desal ination plant. Reverse osmosis is the most energy-efficient method of desalinating water, and the plant includes energy recovery devices to reduce power consumption. Its underground power supply is co-located with the pipeline and all operational energy is 100% offset by renewable energy certificates. The plant is covered by Australia’s largest living green roof and there is a 225 hectare revegetated coastal park for public use. Long intake and outlet tunnels help protect the coast and marine environment. Big brands indicted in Indonesian toxic water scandal G reenpeace International investigations have revealed the dumping of industrial wastewater containing a cocktail of toxic and hazardous chemicals, and caustic water, directly into the Citarum River, West Java. International fashion brands, including Gap, Banana Republic and Old Navy are linked to this pollution through their direct business relations with PT Gistex Group; the company behind the polluting facility. “Gap’s latest advertising campaign declares that we should ‘Be Bright’, but by collaborating with toxic suppliers Gap’s clothes are turning the Citarum into a multi-coloured mess. Gap and other big brands need to work with their suppliers in Indonesia and elsewhere to urgently eliminate all uses of hazardous chemicals from their supply chains and products before it is too late,” said Ashov Birry, Toxic-Free Water Campaigner, Greenpeace Southeast Asia. The report “Toxic Threads: Polluting Paradise” details how the PT Gistex facility has taken advantage of a system that requires little transparency about its activities and where inadequate laws are failing to prevent the release of hazardous chemicals. Other companies linked to the PT Gistex Group include Brook Brothers – which has outfitted 39 of the 44 American Presidents, including Barack Obama – Marubeni Corporation, Adidas Group and H&M. A wide range of hazardous substances – including nonylphenol and tributyl phosphate – were identified in the water samples taken from the PT Gistex facility’s discharge outfalls. Many of these chemicals are toxic, while some have hormone-disrupting and highly persistent properties. The investigations also revealed wastewater from one of the smaller outfalls to be extremely alkaline or ‘caustic’ Industrial wastewater containing hazardous chemicals, discharged directly into the Citarum River by the Gistex Textile Division. Lagadar village, Kabupaten Bandung. Photo Courtesy : © Andri Tambunan / Greenpeace (pH 14) indicating that this wastewater had not received even the most basic treatment before discharge. “People living along this river, that rely upon its water, have a right to know what is being released into it, and the customers of the international brands like Gap have a right to know what chemicals are being used to make their clothes,” added Birry. The textile industry is currently one of the major contributors to industrial toxic water pollution in West-Java, with 68% of industrial facilities on the Upper Citarum producing textiles. Greenpeace’s Detox campaign demands fashion brands commit to zero discharge of all hazardous chemicals by 2020 and work with their suppliers around the world to disclose all releases of hazardous chemicals from their facilities to communities at the site of the water pollution. Launched in July 2011, the campaign has already convinced 17 international brands including Valentino, Levi’s and Zara to commit to Detox, mobilising over a half a million activists, fashionistas, bloggers and designers. WaterMalaysia 35 News from Around the World Suez wins waste contracts in Hong Kong and Macau S uez Environnement, through its subsidiary SITA Waste Services, has won two new contracts in Hong Kong: a ten year management contract for the North Lantau Transfer Station and a ten year contract for marine transportation of dewatered sludge. The company has also been re-awarded the waste collection and cleaning services contract for Macau. The contract for North Lantau started in June 2013, and represents a turnover of around €35 million. Sita Waste Services will be managing the waste for the largest of Hong Kong’s islands, including the waste of Hong Kong International Airport, Disneyland Park and Tung Chung New Town. With a current design treatment capacity of 650 tonnes of municipal solid waste per day, the station will see its throughput almost double to 1,200 tonnes a day in the next few years after completion of upgrading works. The contract with a new client in Hong Kong, the Drainage Services Department (DSD1) has been awarded to the 50-50% partnership between SITA Waste Services and ATAL Environmental Engineering and the contract will commence in November 2013, representing a revenue of €75 million, with an option to extend for a further five years. Two self-propelled ocean going vessels will be designed and constructed for transporting dewatered sludge from the wastewater treatment plant to the sludge treatment facilities. These new vessels will feature built in diesel-electric hybrid engines to achieve better and more efficient environmental contributions. Sita Waste Services has already acquired over 15 years’ experience in marine transfer of containerised waste while operating and managing six other transfer stations in Hong Kong. Furthermore, SITA Waste Services, via its subsidiary Companhia de Sistemas de Residuos de Macau (CSR), has been re-awarded the contract for the provision of urban cleaning services and waste collection and disposal in Macau for another ten years. This contract represents an overall revenue of more than €200 million and will start in November 2013. Under this contract, SITA Waste Services will support the community to improve the quality of life of Macau’s residents by reducing waste generation and further increasing the recovery of recyclable waste. In fact, in a rapidly expanding environment, Macau needs a high-performance waste management service, primarily in order to manage an increasingly large number of tourists. With a presence in the Hong Kong region for more than 20 years, Suez Environnement currently operates two landfill sites handling more than 7,000 tonnes of waste per day, six transfer stations and seven rehabilitated landfills. It also offers collection, composting and recycling services. Veolia Water selected by Thames Water to upgrade its infrastructure T hames Water, UK’s largest water and wastewater ser vices company, has selected a joint venture made up of Veolia Water, Costain and Atkins to deliver a significant proportion of its programme of essential upgrades to water and wastewater networks and treatment facilities across London and the Thames Valley. The amount of work for Veolia Water could be worth as much as £450 million (US$682 million) for the period 2015 to 2020. To implement its infrastructure upgrade programme, Thames Water has formed an alliance with four partners, two of which are joint ventures—including that of Veolia Water, Costain and Atkins—to deliver a programme of essential works, which includes the design and construction of water pipes, sewers and treatment facilities. The contract, represents an investment of £3 billion and is the largest capex management contract in the water sector in Europe. Following an initial planning and mobilisation stage from 2013-2015 with the joint venture partners, the upgrade programme will begin in 2015 and last five years, with the option of an extension for a further five years. USAID to help improve Karachi water supply T he United States government through the United States Agency for International Development (USAID)’s Power Distribution Programme is helping Karachi Water and Sewage Board (KW&SB) in improving infrastructure for water supply. Currently, a network of pumping stations pump water from filtration plants to 21 million inhabitants of Karachi. These pumping stations put in place about 20 years ago are highly energy-inefficient. The USAID programme will help replace the worst 36 WaterMalaysia performing pump-sets with high efficiency ones. So far 41 pumps have been replaced. The programme aims to complete the replacement of pumps by the end of September 2013. The upgrade of the water pumps will decrease KW&SBs financial burden by US$1.15 million per annum, and provide a continuous supply of clean water to the communities under its jurisdiction, according to John Pullinger Director Field Operations of USAID Power Distribution Programme. News from Around the World Sumitomo acquires UK water company S umitomo Corporation headquartered in Tokyo has acquired Sutton & East Surrey Water plc (SESW), a water- only supply and distr ibution company in England, through the acquisition of 100% of the share capital of East Surrey Holdings Ltd. As the new owner of SESW, Sumitomo will be involved in the operation and management of SESW and aims to improve quality of service by leveraging Sumitomo’s extensive water sector experience. SESW, established in 1862, is the monopoly supplier of drinking water to residential and business customers in the affluent east Surrey, west Sussex, west Kent and south London areas, including Gatwick airport. SESW’s supply area covers a total of 835 km 2 and a population of approximately 655,000, through a network including 3,445 km of mains, 8 treatment works, 38 pumping stations and 35 service reservoirs and water towers. SESW’s water concession is responsible for the operation and maintenance of, and the management of capital investment in its water supply infrastructure. It undertakes the complete range of water concession business activities, including the abstraction, treatment and distribution of drinking water, as well as billing, collection and other customer services. Automotive wastewater treatment market gets boost in Asia-Pacific T he relocation of automotive manufacturing from North America and Europe to Asia-Pacific, especially to emerging countries such as Vietnam and Indonesia, is expected to boost the prospects of the water and wastewater treatment (WWWT) market. Environmental regulations, along with manufacturers’ desire to cut costs and use water more efficiently, have expanded the market for WWWT solutions. New analysis from Frost & Sullivan (Water and Wastewater Treatment Solutions Market in Automotive Industry in Asia-Pacific), finds that market earned revenues of US$116.8 million in 2011 and estimates this to reach US$156.2 million by 2016. Water treatment solutions market for the automotive industry are categorised as reverse osmosis (RO), ultra filtration (UF)/micro filtration (MF), ion exchange (IE), and electro-deionisation (EDI). Wastewater treatment solutions are divided into primary, secondary and tertiary treatments. “While automotive may not be the most water-intensive industr y, automakers are keen to lower their water use per unit of vehicle produced,” said Frost & Sullivan Environmental Senior Consultant David Lee. “Although the quality of water used may not be a critical factor, unlike in the pharmaceutical or power industries, the automotive industry has collectively started adopting more efficient water treatment solutions.” Membrane technology will continue to be the solution of choice for treating makeup water and cooling water, and be used as a key component in the secondary treatment of the wastewater treatment p rocess. Membrane solutions such as RO and MF/UF are preferred for their efficiency and affordability, while the demand for IE is expected to decline in the near future, as the process involves the discharge of huge amounts of harmful byproducts and waste. Thailand and Indonesia are the largest revenue generators for WWWT solutions and will continue to be so till 2016 due to the on-going reforms in the automotive industry and industrialization plans in these countries. Japan and South Korea will also continue to be key markets owing to the scale of their automotive manufacturing industry. However, while the automotive industry is thriving in the Asia-Pacific, WWWT is not a matter of priority for the manufacturers. The high initial investments deter several automotive manufacturers. Barring Japan and South Korea, vehicle manufacturers in Southeast Asia are slow adopters of technology and have low awareness about water sustainability. “To tap the cost-conscious Asia-Pacific automotive end-user market, WWWT solution providers must offer competitively priced products,” noted Mr Lee. “They should also ensure a high level of customization and design, and establish a strong local presence to remain competitive.” Resolution of S’gor Water Issue by Dec ‘13 E nergy, Green Technology and Water Minister Datuk Seri Dr Maximus Ongkili said he has been given three months to conclude his discussion with the Selangor state government and reach a definitive agreement on the restructuring of Selangor’s water services industry as reported in the Sun Daily. Ongkili said the Federal Government is in the midst of preparing its counter-proposal in response to Selangor Menteri Besar Tan Sri Khalid Ibrahim’s proposal on the restructuring of Selangor’s water services industry, following the Cabinet’s endorsement for further discussions and fine-tuning. “This has been discussed at length… we’ll be meeting the concessionaires and Khalid. We’ll officially write to him in response to his series of proposals in respect of the takeover,” he told reporters after the opening of the Fifth National Energy Forum recently. He said talks have already started and there is an “openness” on the Selangor state government’s side for further discussions, while Prime Minister and the Cabinet have stated that they are open to the takeover subject to a “willing buyer, willing seller” basis in terms of pricing the water assets. Ongkili reiterated that the Langat 2 water treatment plant project must go on to ensure sufficient and sustainable water supply and that investments continue to flow into the country. He said the Langat 2 project will be able to supply up to 50% of the state’s water needs compared with the current state’s water supply which can only meet 60% of the needs due to limited water resource. WaterMalaysia 37 Listing of New MWA Members MWA NEW MEMBERSHIP LISTING New Membership Approved (July 2013) 38 Name/Company Title Category Roll No. Membership No. 2705 IM 0297 Groundwater Solutions Sdn Bhd Institutional 2706 IM 0298 Tunas Awam Pemaju Sdn Bhd Institutional 2707 IM 0299 Tunas Nasional Holdings Sdn Bhd Institutional 2708 IM 0300 Water Engineering Technology Sdn Bhd Institutional 2709 IM 0301 CDS Engineering Sdn Bhd Institutional 2710 IM 0302 LE Laboratory Equipment Sdn Bhd Institutional 2711 IM 0303 Waterlink Technologies Sdn Bhd Institutional 2712 OM 2060 Mr. Shaharuddin bin Nor Mohamed Ordinary 2713 OM 2061 Mr. Mohd Hazley bin Halim Ordinary 2714 OM 2062 Mr. Huzaimi bin Mansor Ordinary 2715 OM 2063 Mr. Nik Mohd Mawardi bin Nik Mohamed Amin Ordinary 2716 OM 2064 Mrs. Nor Idayu binti Omar Ordinary 2717 OM 2065 Mrs. Rasidah binti Md Rashid Ordinary 2718 OM 2066 Mr. Asabri bin Robenson Ordinary 2719 OM 2067 Mr. Ng Sau Chan, Henry Ordinary 2720 OM 2068 Mr. Loh Wei Lun Ordinary 2721 OM 2069 Ir. Ahmad Rahimi bin Hj. Mat Ordinary 2722 OM 2070 Mr. Yew Loo Guan Ordinary 2723 OM 2071 Dr. Abdullah Al Mamun Ordinary 2724 OM 2072 Dr. Mohamed Hasnain Isa Ordinary 2725 OM 2073 Assoc. Prof. Dr. Shamsul Rahman Mohamed Kutty Ordinary 2726 OM 2074 Mr. Zainal Abidin bin Ismail Ordinary 2727 OM 2075 Mr. Jailani bin Jasmani Ordinary 2728 OM 2076 Mr. Choo Jern Yue, Edwin Ordinary 2729 OM 2077 Mr. Ahmad Fhamy bin Ahmad Sallehudin Ordinary 2730 OM 2078 Mr. Ng Kian Lin Ordinary 2731 OM 2079 Mr. Elwin Alulod Merquita Ordinary 2732 OM 2080 Ybhg. Dato’ Hj. Samsuri bin Rahmat Ordinary 2733 OM 2081 Mr. Muhammad Yusof bin Anuar Ordinary 2734 OM 2082 Mr. Tan Chuan Hock Ordinary 2735 OM 2083 Ms. Nor Farida binti Yusoh Ordinary 2736 OM 2084 Ms. Nur Farhany binti Khairy Ordinary 2737 OM 2085 Ms. Rohaiza binti Saidin Ordinary 2738 OM 2086 Ms. Azrina binti Abd Aziz Ordinary 2739 OM 2087 Mr. Liew Wai Loan Ordinary 2740 OM 2088 Mr. Lau Leong Lee, Albert Ordinary 2741 OM 2089 Mr. Tan Chia Vern Ordinary 2742 OM 2090 Mr. Ng Koon Teck Ordinary 2743 OM 2091 Mr. Kalaiselvam A/L Rajagopal Ordinary 2744 OM 2092 Mr. Sueshanedra Lee A/L Subramaniam Ordinary 2745 OM 2093 Mr. Muamar Shakir bin Shafurdin Ordinary 2746 OM 2094 Mr. C M Saidi bin Che Kob Ordinary 2747 OM 2095 Mr. Zaukamarudi bin Zainudin Ordinary WaterMalaysia Calendar of Events THE MALAYSIAN WATER ASSOCIATION ACTIVITIES AND PARTICIPATING EVENTS 2013 NO. TENTATIVE DATE PARTICULARS 1 The 5 IWA-Aspire Conference and Exhibition 2 VENUE 8-12 September 2013 Daejon, South Korea The IWA-Aspire Council Meeting 10 September 2013 Daejon, South Korea 3 The IWA Governing Assembly 14 September 2013 Istanbul, Turkey 4 The 3rd IWA Development Congress & Exhibition 14-17 October 2013 Nairobi, Kenya 5 Visit to Genbina on Hot-tapping technology 6 Visit to JalurCahaya (NRW info sharing) 7 World Water Monitoring Challenge 8 MWA 25th Anniversary Dinner 9 Visit to Pahang-Selangor Raw Water Transfer Site Office th 22 October 2013 Shah Alam October-December 2013 Shah Alam October-December 2013 Kuala Lumpur 8 November 2013 November 2013 Shangri-La Hotel Kuala Lumpur Karak, Pahang * Actual Date/Venue/Topic - yet to be confirmed For updates/inquiries: Events & Activities 2013 The Malaysian Water Association (MWA) Tel: 03 6201 2250 / 6521 Fax: 03 6201 5801 asni@malaysianwater.org.my (Asni Abdullah) rubby@malaysianwater.org.my (Rubby Mahmod) Training 2013 Malaysian Water Academy Sdn Bhd (MyWA) Tel: 03 6201 1457 / 1562 Fax: 03 6201 1466 ameera@malaysianwater.org.my (Ameera Ahmad Tarusan) abu.nain@malaysianwater.org.my (Abu Nain) Be a MEMBER and enjoy... • • • • • • • • Participation in MWA Activities (Talk/ Technical Visit/ Seminar) Free MWA Publication Discount Rate for Training/ Publication on Sale Discount rate to Local and International Conference/ Technical Tours Information on the Latest Development in Water & Wastewater Industry Right to Vote for MWA Council Member (Ordinary/ Institutional) Right to Run for Council Member The Platform for Exchanging Views/ Ideas/ Knowledge visit us at www.mwa.org.my INDEX TO ADVERTISERS Indah Water Konsortium www.iwk.com.my............................................................. IBC PVT Engineering Sdn. Bhd. www.pvte.com.my ....................................................... IFC Water Malaysia 2015 www.watermalaysia.com........................................................ BC WaterMalaysia 39 ORDER FORM Advertisement in MWA Quarterly Water Malaysia Advertising Rates 2013 In MWA Quarterly Water Malaysia Dear Sir, We are pleased to advertise in the MWA Quarterly WATER MALAYSIA and wish to book advertising space as follows: Advertising rates in the Quarterly Water Malaysia are as follows: Positions 1 Issue 2 Issue 3 Issue 4 Issue Issue Issue Issue Issue 5 & 6 Issue (5% discount) (10% discount) (15% discount) (20% discount) Full Page Outside Back Cover RM4,296 RM4,081 RM3,866 RM3,652 RM3,437 Full Page Inside Front Cover RM3,978 RM3,779 RM3,580 RM3,381 RM3,182 Full Page Inside Back Cover RM3,978 RM3,779 RM3,580 RM3,381 RM3,182 Full Page ROP RM3,500 RM3,325 RM3,150 RM2,975 RM2,800 Half Page ROP RM2,387 Vertical/ Horizontal RM2,268 RM2,148 RM2,029 RM1,910 Article 26 27 28 29 (4th quarter 2013) (1st quarter 2014) (2nd quarter 2014) (3rd quarter 2015) *Dates of publication are subject to change. Positions: Full Page Outside Back Cover Full Page Inside Front Cover Full Page Inside Back Cover Full Page ROP Half Page ROP Vertical Horizontal Article RM 2,000 Note: Costs shown above (with discounts) are for 1 ADVERTISEMENT ONLY. Advertising Rates in MWA Quarterly 2013: MWA Advertisement Details: No. No. No. No. We enclose herewith the advertising materials: PDF Files Advertisement Size Full Page Full Colour: 299mm (H) x 210mm (W) Bleed Size: Add 3mm to all sides Text Area: Less 15mm of trim size Half Page Full Colour: Vertical:265mm (H) x 88mm (W) Horizontal: 125mm (H) x 180mm (W) Color Proof Note: Please include a sample of the advertisement (hardcopy) for our reference. Payment details: Acceptable Media/Digital Files Materials must be supplied in CD in any PDF or JPEG files (resolution of 300 dpi in actual size) with a color proof is highly appreciated to assist in production. We enclose herewith cheque no. Important Points - Colour files must be in CMYK (No pantone colour) - Use only listed file formats and ensure all components of the adverts are supplied i.e any graphics and fonts. - Suppy a hard copy of colour proof to ensure printing quality. in favour of THE MALAYSIAN WATER ASSOCIATION Closing Dates Each MWA Quarterly: Water Malaysia making a total of 4 issues a year is normally available for readers on the second week of the month of the issue. Date of publishing of the magazines (as stated in the form attached) may change at the discretion of the publisher. All advertising and editorial materials (digital files, copy instructions etc ) must be sent to the publisher two weeks before printing. Advertising/Editorial Dateline: Issue No.26 (4th quarter 2013) Issue No.27 (1st quarter 2014) Issue No.28 (2nd quarter 2014) Issue No.29 (3rd quarter 2015) date for the amount of RM payment for the bookings. Please invoice us accordingly. Name of Organisation: Contact Person: Designation: Address: Tel. No.: Fax. No.: Organisation’s Chop: Cancellation & Late Materials - Cancellation will not be entertained - The publisher reserves the right to use previous material if copy is not received by copy date line or if in the absence of which, the space booked will be filled at the publisher’s discretion. Publisher’s Right - The publisher will not be responsible for any omission to insert an advertisement and reserves the right to reject or cancel any order, notwithstanding acceptance of payment. - The positioning of the advertisements in unspecified pages will be at the discretion of the publisher. - The publisher reserves the right to refuse advertisements submitted for publications and/or to hold over any advertisements for later publication. - Advertisers shall not be entitled to refunds or to invalidate any existing contract or contracts in the event of printer’s errors unless such errors distort the meaning of the advertisement. Storage Digital files are stored for 2 years and then destroyed. 40 WaterMalaysia June/July 2008 Authorised Signature Date Contact No. : 603-6201 2250/9521 Fax this form to : 603-6201 5801 Contact person: Asni Abdullah Email : asni@malaysianwater.org.my