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KhotijohLim
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Oxford New York
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Karachi Kuala Lumptr Madrid Melboume Mexico City
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@ Oxford Fajar Sdn.Bhd. (008974-T) 2011
Firstpublished2011
ISBN978 983 45097 3 6
All rightsreserved.No part of this publication may be reproduced,
storedin a retrievalq)stem,or trqnsmitted in any form or by any meens,
electronic,mechanical,photocopying,recordingor otlrcrwise,
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Within Malaysia and Singapore,exceptionsare allowed in respect
of any fair dealingfor the purposeofresearchor pivate study,
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arrrently in force.EnEiries concerningreproductionoutside
thesetermsand in othercountriesshouldbe sent to
axford Univusity Pressat the addressbelow.
While everyeffort has beenrnadeto trace tlrc origittal
sotnceof copyrightmateial containedin this book,
theremight be omissiotts.For this we sincerelytender
our apologies.
PerpustakaanNegaraMalaysia
Cataloguing-in-PublicationData
Nursingmanagement/ Hematram Yadav... [et al.]
ISBN978-983-45-097
3-6
1. Nursngservices--Administration. I. Yadav,Hematram, 1944-.
362. 173068
Impression: 10 9 I
7 6 5 4 3 2 1
Textset in 10 poirtt ITC StortcSenfSfi by Chitra Computers, India
Pirrted by Huald PrintersSdn.Bhd., SelangorDarul Ehsan
Pttblishedby Oxford Fajar Sdn.Bhd. (008974-T)
wtder licencefrom Oxford IJniversitypress,
4 lalan PemajuU1/15, Seksyen
IJl
40150ShahAIam
Selangor
Darul Ehsan,Malaysia
Thisbook is written for the needof nursingstudentsto havea localtextbookin Nursing
Management.
lt is writtenfor studentspursuing
a Diplomain Nursingin Malaysia
and it is
written in simpleEnglishto ensurethat the studentsare able to graspthe fundamental
conceptsand theoriesin management
easily.Besides
that, localcasestudiesand scenarios
areincludedin the text to helpstudentsunderstand
conceptsand theoriesbetter.
Theearlierpart of the book focuseson generalmanagement
principles.
whilethe latter
part of the book focuseson managementtheoriesspecificto nursingpractices.
The text
matteron thesedifferentaspectsof nursingmanagementhasbeenspecifically
structured
for students
to applytheirlearningin nursingpractice.
Thetopicsincluded
in thisbookare
thoserequiredin nursingmanagemenS-Organisation
Structure,
Concepts
and Principles
of
Management,
ManagementProcess,
Leadership,
Supervision,
Monitoringand Evaluatiorr,
Time Management,FinancialManagement,ConductingEffectiveMeetings,Motivation,
conflict Management, Management of change, Teamwork, problem Solving,
Communication
Skills,Assertiveness,
Ward Management,NursingResearch.
Trainingof
Staff,PublicRelations,
HealthManagementInformationSystemand eualityAssurance.
This textbook is supplementedwith an online resourcewhich will have Student's
Resource
materialwhich includesa questionbank with answersas well as Instructor,s
Resource
materialwhich includesPowerPoint
teachingpresentations,
solutionmanualsand
instructor's
manuals.
Ffematram Yadav is currently Professorand Head of the Communiry Medicine
Departmentat the InternationalMedical UniversiryKualaLumpur and he is an author of
severalbooks publishedunder UniversiryMalayaPress.He servedasa WHO consultanr
to severalcountriesin the'WesternPacific Region and he was the former Director of
Family Health DevelopmentDivision in the Ministry of Health, Malaysia.He has vast
experiencein the Malaysianhealth caresysrenr.
Khatijah Lim is an AssociateProfessorand the Head of the Department of Nursing
Science in University of Malaya, Kuala Lumpur. She is a well-establishednursing
academician
with over 20 yearsof experience.Her expertisealsoincludesHealth System
Managementand ContinuousNursing Education.
Faridah Hashim is an AssociateProfessorand the Head of Nursing Department at the
Faculry of Health Sciences,UniversiryTeknologi MARA, Kuala Lumpur. She is a
well-established
nursinsacademician.
Zahrah Saad is an AssociateProfessorand the Dean of the Faculryof Nursing,MAHSA
UniversiryCollege,Kuala Lumpur. Sheis a well-established
nursingacademician.
I S B N9 7 8 - 9 8 3- 1 5 0 9 7- 3 - 6
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