Psychology A Coaches Role: Managing the Motivation Process of the Team frontier By Dr. Rick Underwood, Head Coach for DuPont Manual High School girl’s soccer team. Underwood was an assistant soccer coach at Georgetown University and currently a coaching instructor for the Kentucky Youth Soccer Association. Underwood has been an NSCAA member since 1993. Introduction Watch any team at any level play several games, and you will see ups and downs in performance. The same athletes playing under the same coach performing at similar level of competition produce different outcomes from game to game. There are many explanations for this frustrating phenomenon, including lack of focus, diminished intensity, selfish play, mental or physical fatigue. All of these dynamics may play a part in the performance of a team. In my 50 years of playing and coaching, I would suggest that the key factor in a subpar performance is motivation. All coaches will say that one of their biggest challenges is how to motive players to play consistently at peak performance. The biggest problem with this challenge is that a coach cannot motivate a player. Now, that doesn’t mean a coach cannot encourage, inspire and influence a player’s performance. But in the long run players have to learn to motivate themselves. On the other hand, a coach can do many things that de-motivate players. The good news is that we can learn to manage the motivation process effectively. Three Kinds of Motivation There are basically three kinds of motivation: fear, incentive, and internal (or attitudinal). Fear and incentive motivation are externally administered and generally have short-term effects. Anyone who has ever coached has used both of these types of motivation with some good outcomes. Threatening players with extra running and exercise is a classic technique that has its place in our coaching toolbox. But too much of it can begin to demotivate players. Incentives such as a day off practice as a reward for outstanding performance and special recognition also need to be a part of our toolbox. But again, incentives can turn into a part of what is expected and lose their motivational effect. When a coach helps a player develop internal or attitudinal motivation, it has a long-term effect, and it becomes a vital tool in the player’s toolbox of success strategies. Granted, many factors have already affected a player’s abilities 54 May | June 2013 to be self-motivated. Some of those factors are innate personality traits, physical attributes and negative experiences the player has had. We also know that what motivates one player may not motivate another and that what motivates a player one day may not motivate that player the next day. Consequently, it is imperative that we help athletes discover the keys to their own, individual motivation processes. Need Identification If we cut all the theory away and dig down to what motivates every person, we will discover it is the desire to meet a need. Think about it: If you are hungry or thirsty, you get something to eat or drink. If you feel unsafe in your home, you buy a lock for the door. If you are lonely, you seek companionship. If you want to feel good about yourself, you go back to school or get a better job. If you want to be fulfilled, you write an article or book. I am using Abraham Maslow’s hierarchy of human needs understanding to illustrate how our needs motivate us. This same process may be applied to the players on your team. I recently asked my female high school varsity players to identify needs that motivate them to play soccer using this hierarchy of needs. Some of the answers: +Basic needs: adequate equipment; practice space; hydration; good conditioning, transportation, and uniforms. +Safety or security needs: coach; good practice surface; training equipment; rules; referees; team leaders; team cooperation; develop ment of technical skill. +Belonging needs: making the team; teamwork and bonding; supportive coaches; fun practices; friendships; good team chemistry; having one’s opinion valued; doing things together off the field. +Ego or Esteem needs: earning captain or leadership position; starter or role player; championships; special recognition (team awards); productive practices so team im proves; family and friends coming to games; goals, assists and shutouts; having an experienced coach who knows how to take the team to the next level. +Self-actualization needs: setting high goals for self and team, special training opportu nities, chance for college scholarship, tak ing risks in games to stretch skills and tactics, achieving goals for self and team, developing peak-performance mental skills. Once a coach has facilitated the needs identification with each player, there are at least three steps to enable him or her to establish a selfmotivation process. Goal objects Goal objects are practical ways the needs get met. For each of the needs that a player seeks to satisfy, there must be a goal object that meets those needs. When goal objects cannot be consistently integrated into practice and game situations, a player becomes demotivated. For example, a player needs adequate equipment or a safe practice area and if neither of those needs is met, motivation is stifled. Or if a player needs to have fun playing the game, and the coach harps on playing harder and does not give the player an opportunity to have fun while training, motivation may falter. Goal setting To ensure that each player focuses on two or three needs that provide motivation, goals should be established. To be effective, these goals must be specific, measurable, attainable, realistic and tangible. It also helps to have players write the goals as if they have already been achieved. Instead of a vague goal like “I will be more motivated as a player,” a smart goal might be something like: “It is the end of the preseason, and I am noticing that I have stayed focused and motivated. I have consistently asked my coach how I can improve, and I have worked hard to make those improvements. Whenever I have become fatigued and tempted to take short cuts, I have reminded myself that if I am going to get better; I must maintain a can-do attitude. Whenever I have made a mistake in practice, rather than thinking negative thoughts, I have worked hard to make my next touch perfect. My coach and teammates have commented on how positive my attitude has been. I am feeling very confident that I can be a leader on my team.” Continued on page 56 Goal Accomplishment Most players and coaches set goals during the preseason. It is common, however, for those goals to be forgotten as the season unfolds. Or at the least, the goals are not revisited on a regular basis. It is especially important to teach players ways they can overcome negative thoughts and feelings that come up during the season. Sometimes the goals need to be revised to be more realistic depending on what happens during the process of achieving them. When players are not reaching their goals, the following guided discovery process can help. +Ask the players to read the goal out loud +Ask the players to rate their satisfaction with the goal accomplishment on a scale from 0 to 10 with 10 being complete satisfaction +If the rating is 9 or 10, just celebrate the success +If the rating is below that, ask what will happen instead +Ask players if they can think of a specific situation that makes them think they will not complete this goal +Ask them to tell you about the experience. Where were they situated? What specifi cally was happening? Who were the impor tant participants in this experience? Describe what happened briefly. Then ask them to rate this described experience from 1 to 10 in terms of satisfaction +Ask the players what the most troublesome part of the experience was and what would need to be different in the experience just described that would make it more accept able or satisfying +Ask the players to describe what would happen differently if what they said would make the experience better were to actually happen +Ask them how this would make the experience different +Have them rate the changed experience +If the rating has moved up toward satisfaction, encourage them to take that different feeling back on to the field Often times this guided discovery process will enable players to overcome negative feelings that get in the way of their accomplishing a goal. Many negative past experiences may create obstacles for players. So this process may need to be repeated. It is even better if we can teach players to use a similar process in clearing out the negative feelings about accomplishing their goals. Teach players how to set and work on their goals, and the goals will begin to work on them. Conclusion Rather than assuming that we coaches know what motivates each of our players, it is much better to have them identify and verbalize their needs. We are then better able to create goal objects and enable our players to find goal objects that will move them toward success. SPORTS PROGRAM BOOK DESIGN SOFTWARE Fundraising and Commemorative Books for Teams • Leagues • Games • Tournaments It’s simple. Its’sy frteoe.use. It’s ea Enter Referral Code nscaa10off upon checkout to receive 10% off your program book purchase. Valid through July 2013. Visit us at: www.sportsprogramprinting.com 56 May | June 2013 866.377.5277