Sample Training Team Charter Co-Sponsors: ______________________________________ STATEMENT OF PURPOSE The Training Team, composed of selected volunteers from various areas of the plant, aids our high performance teams by providing high quality training that is pertinent to the development of the teams and team members. GOALS 1. Provide high quality team training of the introductory modules (How Teams Work, Meeting Skills and Conflict Resolution) to appropriate teams by ______________. 2. Increase the competency of trainers and their knowledge base in the area of teaming and training by achieving certified trainer status by _________________. 3. Function as a model high performance team (Phase 2) by _________________. 4. Maintain a high quality, current training Intranet web site for employee access by ________________. 5. Maintain competency levels of employees who have been trained. 6. Develop and teach 5-S and standardized work by ______________________. EXPECTED ACTIVITIES 1. 2. 3. 4. 5. 6. 7. 8. Completion of three developmental courses in team training. Conduct training sessions with designated teams. Conduct training according to the annual training plan. Perform audits on teams that have received training to determine competency levels. Learn additional modules as identified in training plan. Develop and apply basic teaming skills. Coordinate IS and sister plant to build a teaming web site. Orient new employees to the teaming environment. OTHER ACTIVITIES (other than those listed under Goals) 1. 2. 3. 4. Conduct regular team meetings with training manager and co-sponsors. Provide quarterly updates on training activities. Maintain data on training provided (evaluations, training plan updates, etc.). Assist with annual needs assessments. EXPECTED COMMUNICATIONS 1. 2. 3. 4. 5. Quarterly report. Meeting scribe notes will be kept in the Training Team Agenda Database. Update Coaches and salaried personnel on training offerings. Communicate with the Training Team on a quarterly basis. Communicate with Training Manager on regular basis. ©2007 www.NewDirectionsConsulting.com Page 1 of 3 EXPECTED MEASURING POINTS 1. Number of training hours provided. 2. Evaluation of training sessions. 3. Completion of team charter goals. MEMBERSHIP Team Members: [list names] Team Co-Sponsors: [list names] Team member selection: Team members will be selected through a process that includes the following: submission of an application to join the training team including departmental manager approval, delivery of a presentation before the training team, completion of training certification (train-the-trainer). The following attributes are desired among all training team members: [to be completed by team] AUTHORITY LEVELS The team has the authority to: 1. Conduct the training module as defined. 2. Stop a training session that is disruptive or creates any risk. 3. Manage the training environment. 4. Recommend enhancements to training modules. 5. Provide feedback to training manager/co-sponsors on training sessions. 6. Use tools/resources as needed. Team does not have the authority to: Change the content of modules without the agreement of New Directions Consulting, Inc. NON-NEGOTIABLES 1. 2. 3. 4. 5. 6. Corporate policies Hire/termination Compensation ISO requirements Attendance at scheduled training Quality 7. Human Resources policies 8. Team meetings 9. Safety rules 10. Training material content 11. Purchasing/Account approvals 12. New Directions licensing of materials NEGOTIABLES 1. 2. 3. 4. 5. 6. Conflict resolution Activity codes Team activities Team role rotation Team norms and protocols Recognition plan ©2007 7. Team charter 8. Measuring progress of team goals 9. Communications 10. Cross training 11. Defining team goals (after original charter) 12. Feedback www.NewDirectionsConsulting.com Page 2 of 3 TEAM OPERATING GUIDELINES See Help/Hinder List See Team Meeting Protocol See Team Decision Making Protocol See Team Conflict Resolution Protocol See Trainers’ Guidelines OTHER CONSIDERATIONS Other significant relationships to be maintained • Training manager • HR • Other teams and team coaches • Corporate HR training specialist • Outside training contractors • Governmental agencies (training funds) ©2007 www.NewDirectionsConsulting.com Page 3 of 3