Amazon Fundamental Valuation: Amazon Inc. Latest Results: Country: Sector: RIC (Ticker): Q2 2014 USA Internet / Retail AMZN.OQ $220 Indigo View: Industry View: Downside Risk Attractive N. Landell-Mills CFA Company Rating: Risk LOW MED. HIGH Indigo Equity Research Limited 0 0 1 Quality 0 0 1 Valuation 0 0 1 www.indigo-equity-research.com 28 Jul 2014 Share Price - Last 10 Years Company Profile - Still no profits in sight 450 400 Mixed Q2 2014 Results - Strong growth but now an operating loss 350 Q2 saw continued strong revenue growth of 23%, which was flat from last Q. EBIT collapsed by $94 m to a small loss of $15 m. GAAP EPS deteriorated $0.26 to -$0.27, restricted 1% by additional share issued. -- In the core business, Product Revenue growth of 20% was mostly driven by 16% more accounts (customers), and secondly by each customer spending slightly more this Q. In addition, Services Revenue rose +39%. -- EBIT collapsed mostly due to higher corporate costs; presumably due additional costs related to the new smartphone launch, AWS, tablets, …., and 37% higher headcount. Amazon continued to provide little detail and transparency of its operations in these results. 250 USD 300 200 150 100 Amazon 2014 2013 2011 2012 2010 2009 2008 2007 2006 2005 0 2004 50 S&P 500 rebased Fundamental Valuation (See Page 34) At least Amazon is honest as it emphasized to investors that their strategy is focused on growth not profits; meaning that they probably will never generate a reasonable profit. Q3 guidance was for the operating loss to widen. Consensus EPS forecasts have also collapsed in the last 6 months; to a small profit for 2014 and to $2.22 a share in 2015. (12 month outlook) Bear Base Bull Forecast Share Price $181 $220 $261 Return (incl. Div.) -44% Our low fundamental valuation is based on an expected further decline in valuation multiples with slower growth due to a weakening economy and consumer spending. We are highly skeptical of Amazon's profit potential given its very poor profit track record. In addition, we believe that the equity markets are significantly overvalued, mostly due to low interest rates and QE (money printing). We expect a significant market correction. Current Share Price Capital Structure Number of Shares 0.5 149.4 Net Cash / (Debt) Enterprise Value (EV) y/e 31 Dec Revenue 2013 2014e 2015e ($ Bn) ($ Bn) ($ Bn) 74.5 90.9 109.3 EBIT* 0.7 0.2 1.6 Net Income* 0.3 0.1 1.1 Share Capital 9.7 9.9 11.0 40.2 42.9 47.2 2.0 0.7 1.2 0.59 0.30 2.22 Total Assets FCF EPS* ($) DPS ($) - - - BV per share ($) 20.96 21.07 22.72 2013 2014e 2015e EBIT* Margin 1.0 % 0.2 % 1.5 % Net Income* Margin 0.4 % 0.2 % 1.0 % Asset Turnover 185 % 212 % 231 % Total Assets / Equity 412 % 433 % 431 % ROE* 2.8 % 1.4 % 9.8 % 2013 2014e 2015e Revenue 21.9 % 22.1 % EBIT* 10.2 % Growth Analysis Opportunities - Continued growth of ecommerce. - Increased purchases by each customer. - 3rd party sales. Threats - Pursuit of too many projects; risking a loss of focus & excessive costs. - A write-off for Kindles needed? -- 20.2 % >300% Net Income* 112.4 % -48.0 % >300% EPS* 106.9 % -48.5 % >300% 2013 2014e 2015e 2.0 1.6 1.4 >50 30.0 20.4 Valuation Ratios Weaknesses - Weak FCF as sales growth slows. - Loss of online tax exemptions. - EPS & free cash flow are volatile. 7.2 142.1 Jeff Bezos c. 18% P / Sales Strengths - Largest online retailer. - Strong brand & large size. - Excellent customer service. 15.7 308.3 Consensus Estimates Efficiency Analysis SWOT analysis - Key current drivers & catalysts ($ Bn) (bn) Financial Results Despite its enormous size, Amazon has the profile & valuation ratios of a growth stock. The stellar valuation is based on the view (not given by Amazon itself) that economies of scale, brand & dominant market position will generate higher margins & profit in future. We are very skeptical of Amazon's ability to leverage higher profit margins on this basis. Profits are limited by continued heavy investments to promote growth, by adding fulfilment centres, data centres (cloud services), video content, new services (eg. same day delivery & groceries), new products (eg. Kindles, smartphones) ….. None of these costs look likely to fall. In addition, this is a highly competitive and price sensitive industry; limiting any margin potential. ($) Market Capitalization Main Shareholder: Investment thesis - Profits will be harder to achieve than expected Amazon has an impressive track record of growing revenues, but generates little profit. Its sales are driven by its low prices, free shipping, superior online services & wide selection. US e-commerce continues to grow rapidly (c. 18%) and still has considerable potential (still c. 6% of US retail sales); International e-commerce growth also has much potential. -20% Total $324.0 Note: Comparisons (eg. change in margins & growth rates) are stated on a Year-on-Year (YoY) basis. Significant recent events - Amazon launched its first smartphone handset called Fire. - A EU tax inquiry widens to include Amazon's European operations. -32% Per Share EV / EBITDA P / EBIT* PE* >50 >50 >50 >100 >100 >100 PEG* 5.1 -- 0.2 P / BV 15.5 15.4 14.3 P / FCF >50 >50 >50 Dividend Yield -- -- -- Pay-Out Ratio -- -- -- Net Debt / EBITDA -- -- -- Valuation Ratios are based on the current share price. * = Excluding Unusual Items Page 1 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Contents Description Page Investment Thesis & SWOT Analysis ……………………………………………………………………………………………………………… Page 1 Contents ………………………………………………………………………………………………………………………………………… Page 2 News Flow - Significant Recent Events ……………………………………………………………………………………………………………… Page 3 Company Analysis e-commerce Industry Overview & Key Themes for 2014 ………………………………………………………………………………………… Page 4 Strategy & Business Model ………………………………………………………………………………………………………………………… Page 5 Management, Executive Compensation, Board & Other Issues ……………………………………………………………………………… Page 6 Business Activities ……………………………………………………………………………………………………………………………………… Page 7 Business Activities - Other Services ……………………………………………………………………………………………………………… Page 8 Business Model - Snapshot of the last 12 Months …………………………………………………………………………………………………… Page 9 Net Revenue & Net EBIT Margin Analysis ……………………………………………………………………………………………………………… Page 10 SWOT Analysis ………………………………………………………………………………………………………………………………………… Page 11 Additional Comments on Investment Issues ……………………………………………………………………………………………………………… Page 12 Income Tax Considerations ………………………………………………………………………………………………………………………… Page 14 Key Fundamental Drivers ………………………………………………………………………………………………………………………… Page 15 Historical Financial Results - Quarterly Analysis since 2004 Profit & Loss Summary ……………………………………………………………………………………………………………………………………… Page 19 Industry & Net Revenue Analysis ……………………………………………………………………………………………………………………………………… Page 20 GAAP Revenue Analysis by Division ……………………………………………………………………………………………………………… Page 21 GAAP Revenue Analysis by Region ……………………………………………………………………………………………………………… Page 22 EBIT Analysis by Region ………………………………………………………………………………………………………………………… Page 23 Operational Analysis ……………………………………………………………………………………………………………………………………… Page 24 Operational v. Product Revenue Analysis ……………………………………………………………………………………………………………… Page 25 Cost Analysis ………………………………………………………………………………………………………………………………………… Page 26 Cash Flow Analysis ……………………………………………………………………………………………………………………………………… Page 27 Working Capital Analysis ……………………………………………………………………………………………………………………………………… Page 28 Balance Sheet Analysis ……………………………………………………………………………………………………………………………………… Page 29 Return Analysis ………………………………………………………………………………………………………………………………………… Page 30 Unusual Items ………………………………………………………………………………………………………………………………………… Page 31 Valuation Fundamental Valuation of Amazon ……………………………………………………………………………………………………………… Page 34 DCF Valuation & Reality Check ………………………………………………………………………………………………………………………… Page 35 Historical Valuation Multiples ………………………………………………………………………………………………………………………… Page 36 Consensus Forecasts & Valuation Multiples ……………………………………………………………………………………………………………… Page 37 Industry Analysis US e-commerce Industry Overview ……………………………………………………………………………………………………………… Page 39 Mobile Commerce & Payments Industry Overview …………………………………………………………………………………………………… Page 40 Tables of Historical Financial Results Quarterly & Annual Financial Accounts ……………………………………………………………………………………………………………… Page 42 Revenue Data ………………………………………………………………………………………………………………………………………… Page 43 Revenue & EBIT by Region ………………………………………………………………………………………………………………………… Page 44 Cost & Expenses Data ……………………………………………………………………………………………………………………………………… Page 45 Explanations, Legal and Important Information Page 2 of 47 CONFIDENTIAL …………………………………………………………………………………………………… Page 47 For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 News Flow - Significant Recent Events 2014 July - Amazon presses on with drone plans. A EU tax inquiry widens to include Amazon's European operations, which are based in Luxembourg. Amazon pays almost no EU taxes due to the accounting methods used to structure its operations. The investigation is focused on transfer-pricing arrangements, where profits are redistributed within companies via internal charges between subsidiaries located in different countries. Apr - June Amazon launched its first smartphone handset called Fire. The key differentiating features include a 3D display, infrared cameras to track a user’s head position, and a visual search function called Firefly that lets users point their phone at a book, barcode or phone number and pull out information they can save or use to buy an item from Amazon. This gives customers a better ability to comparison-shop. The smartphones is sold with a free year's subscription to Amazon Prime, which usually costs $99, Amazon's strategy is based on selling Kindle devices cheaply and hoping that consumers will then buy more Amazon content. Reviews of the smartphone indicate that it was had good technological gimmicks but lacked basic things, like a reasonable battery life. Amazon said the selection in its Amazon app store has almost tripled in the past year to c. 240,000. This remains much lower than the c. 1 m apps available on each Apple and Google's Android. Amazon unveiled a music-streaming service for its U.S.-based Prime membership customers that competes with Spotify & Pandora; but has a much more limited playlist. At its Q3 results, Amazon emphasized that it was investing "very heavily" in Spain, Italy and China. This had depressed profits from its international operations. Amazon is testing its own delivery network for taking its products to consumers' doorsteps. This will replace using the UPS, the postal service, FedEx and regional providers; by extending its logistics services. It is hard to see how Amazon can compete with the efficiency of its existing delivery providers. This represents a major development for Amazon in the US. Amazon announced a content licensing agreement with HBO. Amazon introduced Prime Instant Video for the U.K. and Germany CEO Jeff Bezos, sold $351m in Amazon shares in February, taking his total sales to more than $1bn in just six months – more than three times the amount he had raised in the previous year. He still holds c. 18% of the equity (worth c. $30 bn). Renewed rumors that Amazon is preparing to release a smartphone. Amazon said its Prime Instant Video service downloads nearly tripled year-over-year; following its heavy spending on original shows and new content. Amazon announces its $99 Fire TV set-top box for streaming videos (TV & film) and games to TV; It provides access to Netflix, Amazon Prime, Fox, Hulu Plus, WatchESPN, HBO Go and others. It has a voice activated command function and will compete with devices: $50 Roku, $35 Google Chromecast, $99 Apple TV, cable companies, TiVo, Xbox, and others. Amazon also sees TV as a route to drive e-commerce sales eventually. A price war over cloud services intensifies between Google Compute Engine, Amazon Web Services, Microsoft Azure, …. Amazon is reported to reduce the rate of adding new streaming video content to compete with Netflix. Cisco plans to offer "cloud" computing service to corporate customers, to compete with Amazon. Major bricks-and-motor retailers continue to report weak sales and increase $planned shop closures. Sources: International & financial press, Amazon. Page 3 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 e-commerce Industry Overview & Key Themes for 2014 USA Retail E-commerce (Seasonally Adjusted ) USA Retail E-commerce 100 40% 75 30% 50 20% 25 10% 0 0% 60% 50% Growth USD (bn) 40% 30% 20% USA Retail E-commerce Growth USA Retail E-commerce Growth 2014 2013 2012 2011 2010 2009 2008 2007 2006 -10% -10% USA Retail E-commerce USA Retail Sales 2005 -25 0% 2004 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 10% Amazon N. American Revenue Growth Source: US Census Bureau, Indigo Sources: USA Census Bureau , Indigo Equity Research Data for the latest Q is not yet available. Key industry themes for 2014 Continued strong e-commerce growth; Mobile payments & commerce is taking-off; ending of online tax benefits. The next stage of online development is the on-going evolution from the desktop to mobile devices. Mobile services are still at an early stage of development but are growing quickly. They generate relatively few revenues, much hype and constant speculation that they are about to become critical. - Mobile payments; transforming smartphones into payment devices. - Mobile commerce; shopping via mobile devices. Overview of the USA e-commerce market: (the basics) Since 1990, e-commerce has grown rapidly, but still accounts for just 6% of all US retail sales. This suggests that much growth potential remains; but it is uncertain what percentage of commerce will ultimately shift online. - E-commerce growth has been helped by faster data transmission speeds (broadband), improving technology, increasing economies of scale; falling transaction prices, better service quality, more available goods online, better ease of online trading, greater consumer acceptance (and trust) …. - Favourable tax treatment on online sales has also helped, but these are being slowly phased out. - Whereas, the key disadvantages of retail e-commerce are that customers are unable to touch the goods, physical (non-digital) goods are delivered by post (incurring extra costs and delayed consumer satisfaction); and increased risk or faulty / damaged goods and fraud. - Internet and Broadband growth are slowing in the OECD as markets become saturated. Conversely, internet & e-commerce growth is strongest outside OECD (eg. China) where penetration is lowest. - Note that estimates of the e-commerce market size and growth vary somewhat between analysts. Debit and credit cards remain the main method of payment for online transactions (e-commerce) in the US. PayPal dominates the alternative online payments, accounting for c. 16-8% of USA e-commerce in 2012. USA Internet Penetration USA E-commerce % of all Retail Sales 100% 10% 80% 8% 60% 6% 40% 4% 20% Internet Penetration (%) 2014 2013 2012 2011 2010 2009 2008 2007 2006 Broadband Penetration (%) Sources: Nielsen Online, ITU, Internet World Stats Page 4 of 47 2005 0% 2004 4.00 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2% 2004 0% CONFIDENTIAL For illustration purposes only. Sources: USA Census Bureau, Indigo Equity Research Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Strategy & Business Model Revenue by Region - Last 12 Months EBIT by Region - Last 12 Months Total EBIT 0.1% 0.5 0.0 0 Last 12 Months 4.1% 1.0 Corporate Costs 1.5 International 20 2.0 USD (bn) 40 Total Revenue 27.1% 22.3% International 60 N America USD (bn) 80 15.7% N America 2.5 100 Revenue by Region Growth (%) 2014 Q2 Last 12 Months 0.8% EBIT by Region Margin (%) . le. Business description Amazon's core business is as an online retail merchant. It is by far the largest US online retailer and has a significant international presence elsewhere. It is also expanding into related online services and products. Amazon manages the sale transaction from purchase to delivery. It has established large distribution centres (warehouses) to manage the inventory. But it does not own the payment or actually delivery process itself. Corporate strategy & business model Amazon's basic retail strategy is to sell a wide selection of products and services online conveniently & at low prices, control the sale process from transaction to delivery, raise customer loyalty and develop new services. The core strategy is also to focus exclusively on sales growth at low margins to build size and reach to gain economies of scale. In theory this should give ultimately it market power and the ability to raise margins. The nature of Amazon’s core business is that of a discount retailer which limits this margin upside. Key executives' compensation is based primarily on share price performance and is paid in shares. The strategy is to control the entire sales process, from sales point, customer service, to delivery of the goods. To keep costs low by building fulfilment centres close to customers. Amazon has been spending heavily on building new fulfilment centres, especially internationally; there were c. 88 of these centres at Q3 2012. Low costs also depend on negative working capital and an efficient inventory & supply chain systems. There is a strong focus on customer satisfaction & loyalty; for example with products like Amazon Prime. Amazon aims to benefit from a 'virtuous circle'; where higher sales volumes lead to economies of scale, lower prices, greater selection & choice, better customer experiences and thus higher sales volumes; and so forth …. Amazon is pursuing a number of different projects that are closely related to its core online retail operations: - Allow third parties to sell goods on its website and use its distribution centres; leveraging its online & warehouse assets and skills to boost sales. Ie. Amazon Web Stores (AWS). These fees are at higher margins than Amazon earns on its core products, and helps boost economies of scale. - There are moves towards providing same-day delivery in some of the largest U.S. markets. - Selling its own tablet / e-reader devices (Kindle) at cost, and aiming to make a profit on media sales. Given weak media sales this strategy looks dubious. Amazon does not disclose Kindle sales. This follows the media industry's shift from physical to digital formats. ie. From paperback books to eBooks and from CDs to music & video downloads (video on demand & digital streaming services). - Amazon spends heavily on "technology & content" which includes its online streaming services. - Cloud services; leveraging its large computing power and data centres, to boost revenues. - To expand into related areas, such as book publishing. Amazon has a policy of limited transparency; to tell investors relatively little about what they are doing or what is going on in the operations. Only high level data is provided and management say little on results announcements or calls with investment analysts. This makes it difficult to understand its business dynamics. Revenues by Region EBIT by Division International 1% International 39% Charts relate to the last 12 months. Page 5 of 47 Revenues by Source Estimated USA E-commerce Market Share - 2011 Other (AWS) 15% Amazon 13% Amazon Products 48% N America 61% N America 99% CONFIDENTIAL 3rd Party Products 37% For illustration purposes only. Others 87% Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Management, Executive Compensation, Board & Other Issues Management: (CEO) Jeff Bezos (born 1964) is the founder, CEO & Chairman of Amazon.com. Mr. Bezos is one of the few surviving internet CEOs from the 1990's dotcom boom. He is considered critical to the business' success and dominates the company. He is a graduate of Princeton University (1986) and founded Amazon.com in 1994. His dual role (CEO & Chairman) and strong personality is cause for concern for corporate governance. Executive compensation Key executives' compensation is based primarily on share price performance and is paid in shares. However, the SEC filings on compensation are very vague on exactly how equity awards are determined. The executive compensation plan is directed at the most senior executives, including the COO, CFO… Compensation in consists primarily of stock-based compensation (via RSUs) and relatively low base salaries. RSUs (Restricted Stock Units) vest over a period of four to six years. Amazon generally gives no cash bonuses. In 2013, the CEO received a total pay of just c. $1.7 m, flat from $1.7 m in 2012, and flat from 2011. His substantial stock ownership (18%), is believed to provide sufficient alignment with shareholders' interests. 2013 executive compensation In 2013, the compensation for the 4 senior executives (excluding the CEO) included: - An average compensation of c. $0.2 m, down 98% on 2012. - In 2013 no new equity awards were given. In 2012, on average each received share options worth c. $12 m. - At end 2013, each senior executive had an unvested RSUs with a value in the range of c. $38 m - $54 m. - In 2013, each senior executive had RSUs that vested with a value in the range of c. $9 m - $13 m. In 2014, the Board consisted of 9 directors, 8 of whom were independent. The Board met 4 times in 2013. There appear to have been no meetings without the CEO present; indicating poor corporate governance. Additional considerations & corporate governance issues: - The only management on the Board are the CEO & Chairman. - The Chairman & CEO positions are held by same person, representing a corporate governance risk. - Directors receive no cash compensation, but are given equity awards (RSUs) which vest over 3 years. - In 2012 3 directors were given equity awards worth $0.6m. - The independent directors are from a variety of backgrounds; private equity, academic, venture capital, legal, industrial operations, non-profit organizations t, have much direct experience (if any) or background in Amazon's industry. - In 2014, 7 of the 9 directors had been on the Board for over 5 years. Their average age was 63 yrs. Board In our opinion, the Board represents a serious corporate governance risk as it does not appear to be sufficiently independent from management influence. Independent auditors Ernst & Young have served as independent auditors since 1997. Their work is primarily audit & tax related. Source: Amazon Proxy Form, DEF 14A (SEC) report. Brief history In 1995, Amazon was one of the first retailers to establish itself online; it started by selling books. Since then it diversified into a wide range of goods, to things such as from electronic goods, DVDs, toys, apparel etc….. Amazon's IPO was in 1997, on NASDAQ, at $18 per share (adjusted to $1.50 after three stock splits). It started operations in the US but has expanded aggressively internationally, especially in Western Europe. Balance Sheet Amazon has relatively few assets for a retail business as well as significant net cash due to its negative cash conversion cycle. Intangible assets are small and related mostly to the few acquisitions hat have been made. Fixed assets consist primarily of fulfillment centres (warehouses) and technology infrastructure (data centres). Total Assets Current Other Assets 0% 28% Balance Sheet Intangibles 7% Share Capital 28% Fixed Assets 44% Other 14% Cash 21% Page 6 of 47 Liabilities and Share Capital & Reserves LT. Debt 8% CONFIDENTIAL For illustration purposes only. Current Liabilities 50% ST. Debt 0% Charts relate to the latest quarter. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Business Activities Revenues by Division - Last 12 Months EGM USD (bn) 60 40 49.5% 22.3% Total Revenue 26.3% 80 Other (AWS) 100 Revenues by Division Other (AWS) 6% Media 27% 0 Media 9.7% 20 Last 12 Months EGM 67% Revenues by Division Growth (%) EGM = Electronic & General Merchandise Amazon's retail business model Charts relate to the last 12 months. Amazon's is a substantial online retail merchant, where it manages the sales process from order to delivery. The concept is to provide a wide variety of choice of goods at low prices, online, that are delivered by post. This saves consumers' the need to go to shops, convenience and allows easy product price comparisons. The key problems are customers are unable to touch the goods, extra costs of delivery & delayed satisfaction. In a manner, Amazon is an online version of Wal-Mart (at just c. 20% the revenues of Wal-Mart). - The distribution centres are in USA, UK, Germany, France, Japan, China, India, & Costa Rica. - The headquarters are in Seattle, Washington and it has over 32,000 employees worldwide. - Amazon provides little detailed analysis of its sales; making financial & operational analysis difficult. - Amazon provides a range of payment services; but does not manage the payment itself. Amazon's successfully evolved from a first generation internet company (that only sold books), by: - Widening the product range from books and electronic goods. - Selling private label business (eg. Amazon branded products); using its large size to procure goods at a discount. ie. Amazon is starting to compete with its own customers; similar to what Wal-Mart does. - Expanding internationally outside the US; setting up distribution centres in new countries. Negative working capital due to a short sales cycle. - Amazon can predict sales sufficiently accurately that it can sell products before it has to pay suppliers for the goods (ie. within 65 days). This allows for low capital charges for buying and storing inventory. 3rd party retail services Amazon also provides online retail services for 3rd parties - effectively renting out its expertise: - Amazon allows 3rd parties to advertise and sell new & used goods via its main website. Customers include companies like Target. Services provided include the warehousing and distribution of goods (ie. fulfilment). - An estimated 40% of Amazon's retail revenue are from 3rd party retailers (via its website); on which Amazon takes c. 15% fee of the sales price as a commission. These sellers frequently compete with Amazon's products. - By allowing 3rd parties to sell second-hand goods on its websites this competes more directly with eBay. This positions Amazon strategically to grow well beyond the limits of its own online store, as an enabler of e-commerce for other merchants. Amazon WebStores - Amazon WebStores allows businesses to create e-commerce websites which it then hosts on its servers. Services include managing retail websites for third parties; such as for Target, Sears, Mothercare & Lacoste. Other products and services include: (see details on next page) - Key competitors Amazon Prime Kindle e-readers & Kindle Fire (tablet PC) Amazon Web Services (AWS) Other online services (eg. VoD storage, Apps store, search, digital book library, digital book store ….) Competitors include physical-world retailers, publishers, vendors, distributors, manufacturers and producers of similar products sold by Amazon eg. department stores (eg. Wal-Mart), bookstores (eg. Barnes & Noble), …. Competitors also include other online e-commerce (retail) websites, eg. Staples, ShopRunner, eBay etc ……. Amazon indirectly competes with comparison shopping websites and web search engines (eg. Google), as well as numerous other companies such as Apple, Netflix for video or music streaming and cloud storage services. r. Page 7 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Business Activities - Other Services Other products and services include: Amazon Prime Amazon Prime is a customer loyalty program which offers free or discounted shipping for purchases, for a flat annual fee. It also provides subscribers with access to Amazon's video streaming and digital book library. The ultimate objective of Amazon Prime is to get consumers to spend more on its website. Prime is considered to be a critical service that builds customer loyalty and differentiates it from competitors. This service is estimated to be a "loss-leader"; in hat Amazon looses money on the service, but generates sufficient additional sales (via cross category shopping) on its more profitable services, that it is worthwhile. In 2011, Amazon added services to Prime (such as VoD and book library) while keeping the price unchanged. Prime is part of Amazon's transition from an online retailer to a seller of digital goods and its own devices. Membership is estimated to have almost doubled in 2011, to c. 10m subscribers, on which it loses about $10 per subscriber. ie. Amazon loses about $100m a year on Amazon Prime. It is also estimated that of the $90 annual subscription fee per subscriber, c. $55 pays for shipping costs and $35 pays for digital video content and book-lending services. s. Kindle e-readers Amazon doesn't provide data on how many units or apps are sold, but e-reader sales are believed to be limited. It is estimated that Kindles are sold at a low profits (ie. low price) and are essentially used to promote sales of other Amazon products and services; such as digital media (eg. eBooks, VoD) and other purchases on the Amazon website. Kindle e-readers (for eBooks) & tablet PCs are only available in the US and Europe. Kindle Fire The Kindle Fire (tablet PC) was first launched in Nov 2011, based on a customized version of the Android OS. Some analysts have forecasted that Kindle Fire will become the second best selling tablet PC, after the iPad. Kindles are differentiated by having similar features but much lower prices than the iPad; with $159 for an entry-level Kindle Fire (v. c.$ 500 for an iPad); as well as the content, apps & services (eg. Prime's shipping services & streaming movie content) from Amazon. Amazon breaks even or perhaps loses money on Kindles. Amazon Web Services (AWS) : AWS offers cloud computing services. This includes large computing power, data storage, as well as software & content delivery on-demand. These services are delivered using its data centres, sharing computing power. That is to say, Amazon is leveraging its significant online assets to further develop its business operations. VoD Amazon has been developing its Video on Demand (VoD) streaming services as another digital product. and a way to develop its online services. But to an extent, this cannibalizes sales of CDs via its website. Amazon provides VoD streaming of >13,000 movies and TV shows, only to customers of Amazon Prime. Since 2010, Amazon has signed agreements in the US with CBS, NBC, ABC, Walt Disney, 20th Century Fox and PBS to provide their video libraries of TV and movies online. Deals frequently do not include all videos, especially the latest hit TV series or films. This service competes with Netflix, Wal-Mart, iTunes and Hulu. The video streaming market leader in the US, Netflix, is believed to have >20,000 films & shows (at Q3 2011). Other online services: Amazon is providing a variety of different online services (mostly directed at consumers): Online storage - Online storage services (locker services) for digital media (eg. music). eg. Cloud Drive & Player. Apps store - Apps Store for Android (SmartPhone & tablet PC) applications. Online product search - Online search for products (competing with Google). Digital book library - Digital book library was launched at end 2011, which is available only to owners of its Kindle e-readers and Kindle Fire devices who are also subscribers to its Amazon Prime program. Digital bookstore - U.S. Kindle ebook store now had a library of >900,000 books at Q2 2011. Sales of eBooks for Kindle have overtook paperback books sales in 2011. Amazon Publishing - Amazon publishes bestselling books, in competition with the publishers who sell via its website. The book publishing business model is archaic and inefficient. While the overall book market is estimated to be flat, physical book sales are declining in the US while ebooks sales are growing. By pursuing authors directly, Amazon can cut out the middleman (publishers) and pass on the savings to authors in higher advances & royalties and to readers in the form of lower book prices. This is a fractious industry and many books shops & chains are heading towards bankruptcy. Page 8 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Business Model - Snapshot of the last 12 Months Net Income Breakdown - Excluding Cost of Sales -- Current Amazon accounting policies: Revenues includes sales of goods on the Amazon website and of -- third party goods that it sells. Cost of Sales represents the cost of goods its own items sold by Amazon (via its websites). This does not include the cost of any Net Income 20 Tax OPEX 40 EBIT -- 168.7% --- third party goods that helps to sell. Gross Profits (net Revenues ) is a better measure of actual sales. Notes 0 Net Income 0 See Page 31 for more details of Unusual Items. --- Growth (%) . OPEX = Operating Expenses Growth rates and changes in margins are stated on a YoY basis. Earnings are compared to prior period earnings* (ex-Unusual Items). * = Excluding Unusual Items # Shares = Share Repurchase / (Issues) Net Income Drivers EPS Breakdown -3.3% -0.2 1.00 0.50 0.00 168.7% -3% -1.00E-02 2014 Q2 Last 12 Months Net Income Other & Interest EBIT USD Net Income 22.8% 1.50 2014 Q2 Growth (%) 52% 23% 169% Last 12 Months "Other" = Other Income & Expenses * = Excluding Unusual Items Last 12 Months FCF "Other Items" includes non-cash charges. Growth (%) 2014 Q2 Net CAPEX = Depreciation - CAPEX Assets Debt Equity CF Pre-Capital Other M&A Last 12 Months -1% Total Cash Flow Growth (%) LT = Long Term Liabilities and Capital & Reserves 50 50 54% 2014 Q2 Assets 30% 10 0 28% Growth (%) CONFIDENTIAL 27% 2014 Q2 . For illustration purposes only. 21% Liabilities and Capital Total - 2014 Q2 Share Capital Other LT. Debt 20 ST. Debt USD (bn) Cash 7% 30 Current Liabilities 0 40 Total Assets - 2014 Q2 10 Other Intangibles 20 Fixed Assets 30 Current Assets 40 USD (bn) -61% Equity = Share Issues / (Repurchases) ST = Short Term; Intangible Assets are mostly goodwill from acquisitions. Page 9 of 47 Dividends 216% 40% -0.5 -1.E-01 2014 Q2 Interest 294% 0.5 0.0 0.0 -77% FCF (ex-Interest) -68% USD (bn) FCF Profits Working Capital 1.0 Net CAPEX 1.0 -3% "Other" = Other Income & Expenses Total Cash Flows 1.5 Other Items USD (bn) Free Cash Flows (FCF) -0.5 Growth (%) Data is stated on a per share basis. 1.5 0.5 171% EPS . °° = Impact on EBIT EPS 0.0 Tax Other & Interest 0.2 EBIT 0.4 Margin Change °° EBIT* USD (bn) 0.6 Revenue Growth °° 0.8 2.00 Thousands 1.0 1.00E+07 Total CF Last 12 Months # Shares 2014 Q2 No Unusual Items arose at the Net Income level in the last 12 months. EPS § -20 -3.3% Tax 22.3% 18.5% Pre-Tax Profit USD (bn) 60 Interest & Other Revenue 80 Cost of Sales 100 28% Growth (%) . Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Net Revenue & Net EBIT Margin Analysis Net Revenues & Net EBIT Margins 20% 5 10% 0 0% 2012 Growth 10 2014 30% 2013 better to report revenues excluding all cost of goods sold. 15 2011 40% 2010 20 2009 Summary: In our opinion, Amazon's revenue accounting policies do not provide an accurate reflection of its operating performance. It would be 2008 50% 2007 25 2006 60% 2005 30 2004 USD (bn) Net Revenues Current Amazon revenue accounting policies: Amazon, like other retail stores, reports its Product Revenues (ie. sales of goods via its website) on a GROSS basis, which includes the price of the goods its sells. This is normal for retail shops. BUT it reports sales of third party goods on its website (ie.. Service Revenues) on a NET basis which includes only Amazon's fee for enabling the transaction; and excludes the price of the goods sold. Therefore, this treatment is inconsistent and distorts amazon's accounts Net Revenues Cost Of Sales Revenue Growth Net Revenue Growth and it is now becoming a significant issue as Service Revenues have grown faster than Product Revenues s) By comparison, unlike Amazon, eBay accounts for its revenues on a NET basis (excluding the price of any goods sold on its website.) This is to say that Amazon's reported revenues are more similar to eBay's Gross Merchandise EBIT & EBIT Margin 600 30% 400 20% 200 10% 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0 2004 -200 Description of Net Revenues The estimate of Amazon's Net Revenue (shown in the graph) is reported revenues after deducting cost of sales; ie. Net Revenues = Gross Profit. Note: Shipping fees are included as revenues, while shipping costs are included in cost of sales. Margin USD (m) Value (GMV) than eBay's reported revenues. 0% Changing Product Revenues from a gross to a net basis would: -10% EBIT EBIT Margin s (i) (ii) EBIT Margin § EBIT Margins § = EBIT / Net Revenues (iii) Loss on Shipping % Revenues 2014 Revenues from Sales for 3rd parties 37% Page 10 of 47 (v) % Net Revenues Estimated Sources of Net Revenues Last 12 months Other Revenues (eg. AWS) 15% (iv) % Sales 0% 2013 0.0 2012 5% 2011 0.5 2010 10% 2009 1.0 2008 15% 2007 1.5 2006 20% 2005 2.0 2004 USD ((bn) Losses on Shipping Net Product Revenues on Amazon Sales 48% CONFIDENTIAL Revenues would be much smaller; about 67% less. Revenue growth since 2011 would be higher. As Service (3rd Party) Revenues are growing faster than Product Revenues; giving Service Revenues greater relative weight would boost overall reported revenue growth. EBIT margins would be higher. This is simply as Net Revenues are lower than reported revenues. The decline in EBIT margins since 2009 would be more dramatic than currently shown. (see graph) Amazon's reported EBIT or EPS amounts would not change. This analysis indicates or highlights that: (i) It will be much harder for Amazon to raise its profits & margins than the "little tweaks" currently expected. ie. Big Tweaks to the business model will be needed. Or put another way; many analysts estimate that if Amazon could achieve a slightly higher EBIT margin, it would generate significant profits in absolute terms. BUT this analysis shows that this is unrealistic as it ignores the fundamentals of Amazon's business model. (ii) 3rd Party sales are an important revenue driver for Amazon, relative to sales of goods by Amazon. This element of Amazon's business model is under-appreciated at present. (iii) Amazon's margins are very low; especially compared to eBay which achieves 40% EBIT margins on facilitating sales of second hand goods. This analysis questions the viability of Amazon's business model. The Indigo view on Amazon's revenue accounting policies: Amazon is not a normal retail outlet as it does not add value to the goods it sells nor (physically) displays them. It warehouses, packages & ships them. Consequently, as a re-seller Amazon could report all of its revenues on a net basis which excludes the price (and cost) of goods that it sells. Reasoning for this approach is: - Consistent accounting between Amazon's Product & Service revenue. - The financial accounts would better reflect commercial reality. - This would be similar to how online travel agents account for revenues, which excludes the price of the flights & holidays sold. For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 SWOT Analysis Strengths - A dominant market position and brand. - It is the largest & best known online global retailer. - It has an estimated c. 15% of US e-commerce and is gaining market share. - No significant competitors. - Amazon has about 3 times the revenues of the next largest online retailer in the US; Staples. - Wide product selection, low prices, and convenience. - Low cost business model, derived from: - Large size (and economies of scale) which provide purchasing power over suppliers & delivery. - Tight control of the warehousing & distribution of goods; allowed by its ownership of warehouses. - Efficient inventory control & supply chain systems. - The online business model requires relatively few assets for a retail business - only physical assets are warehouses & servers. Also, online sales frequently benefit from lower sales taxes. - Highly competent management with successful track record. - CEO Jeff Bezos is one of the few internet CEOs who have remained since the dotcom bust in 2001. - Appropriate strategies (?) - Strong focus on customer satisfaction & loyalty. - A 'virtuous circle'; where higher sales volumes lead to economies of scale, lower prices, greater selection & choice, better customer experiences and thus higher sales volumes. - Negative working capital due to a short sales cycle, - Control of the sales process from transaction to delivery. - Reputation as a leader in Cloud Computing services. - Amazon is a more popular destination for online product searches or shopping than Google. - Investors are familiar with and like Amazon. Opportunities - Continued e-commerce growth. In 2010 US e-commerce transactions grew by 18% to 6% of total US retail purchases, according to Javelin Research. Whereas, the US Census Bureau estimates 2010 ecommerce grew by c. 15% to c.4% of total US retail sales, based on different criteria. Both estimates indicate plenty of room to future growth as consumers continue to shift purchasing online. But e-commerce is maturing and growth rates are slowing. - Continue to expand the core business: - Increased purchases by each customer. - International expansion. - Build more distribution centres to enhance reach of services control distribution and limit costs. - Amazon Prime; Marketing & shipping initiatives. - Sales of 2nd hand goods (competing with eBay). - Selling private label goods. - Sales of 3rd party goods on Amazon's websites. - Warehousing & distribution services for 3rd parties. - Amazon benefits from consumers 'show-rooming'. - Continue to new digital services. - Web Stores; Website & e-commerce hosting & services. - Cloud computing & Amazon Web Services. - Book, music & video streaming & locker services. - Kindle Fire (tablet PC). - Internet search revenues for online purchases. However, digital / online services currently generate few revenues. Page 11 of 47 CONFIDENTIAL - - - - Weaknesses Online retail is a highly competitive industry. EBIT margins are very low, seasonal and volatile. EPS is highly sensitive to changes in sales and costs. Poor financial results; Declining margins, slowing revenue growth and deteriorating since 2010. Declining employee productivity, inventory turnover, and ROIC. Free cash flow is volatile due to seasonal revenues and is dependent on tight working capital controls. Headcount and costs have increased faster than revenues. No dividend is paid. Amazon lacks a proprietary online payment solution. Amazon lags in music & video downloaded. NPD analysts estimate that Amazon has just 12% of the US digital music market, well behind iTunes with 69% in 2011. Poor disclosure of operations and results. Ie. Lack of Transparency. Forex exposure due to significant international sales. Amazon mitigates its exposure to a fluctuating USD by sourcing its products locally in the different countries. Strong balance sheet and significant amounts of cash. However, at end 2011, $2.0 bn cash was located overseas, on which Amazon would incur US taxes if repatriated. Much of this net cash position is due to a negative working capital which will reverse if sales growth slows. Low returns (interest) on its invested cash balances. Conflicts of interest with 3rd party sellers on its websites. Inventory risk, but this is relatively limited. Higher sales is not leading to higher margins. But it is hard to be certain due to poor disclosure and heavy spending on investments and expansion. Threats - Management are pursuing too many & diverse projects. which may raise costs and reduce focus on the core business. - High growth will be hard to sustain. The law of large numbers means that growth gets harder as the company becomes larger. Similar to what happened to Wal-Mart in 2000's. - When growth slows, working capital will come under much pressure as the negative working capital cycle reverses. - Changes to the favourable tax regulation of internet sales is inevitable as online sales grow. - Increasing competition for Kindle e-readers from iPad and Google's eBook service. - Key person risk - dependence on the CEO. The strong, dynamic and dominant CEO (and Chairman) is always a high risk, especially as the CEO is a founder and the largest shareholder. - Corporate governance risk as it is doubtful that Amazon's Board is truly independent or has much influence. - A competitive threat from new specialised shopping websites. and comparison shopping websites. - Growth of mobile commerce and digital media & ecommerce, where Amazon has a relatively weaker market position. - Dis-economies of scale in fulfilment? ie. After a certain size, larger scale provides little additional benefits. For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Additional Comments on Investment Issues Additional Comments on Investment Issues - Low margins and slowing revenue growth Low margins and slowing revenue growth Online internet tax laws & Amazon Poor disclosure of operations and results. Online shopping-related searches Show-rooming Kindle market share Conflicts of interest with 3rd party sellers LivingSocial and acquisitions Margins and EPS has suffered to support high revenue growth via investment in new areas (video streaming, distributing content, new Kindle Fire, website re-design etc….) and building new warehouses / fulfilment centres (which is expensive - especially in countries where Amazon does not already present; eg. China). Since 2011, Free cash flow growth has slowed to a standstill and creditor days have been increasing. Also, revenue growth has slowed; though much of this is due to its size and the macro economic slowdown. Amazon's gross and operating margins should improve as more fulfilment centers are completed (which then reduces shipping costs), a greater proportion of higher-margin 3rd party sales, and as other activities gain scale (eg. video streaming, Kindle sales and AWS). Alternatively, if Kindles are being sold at a loss, then fewer Kindles sales would also translate into higher margins in the short term. Online internet tax laws & Amazon Tax laws on internet sales are complex and vary enormously by country and typically favour online sales (via lower taxes) over 'bricks & mortar' retail shops. eg. In US, online purchases at Amazon frequently avoid sales taxes as these taxes are only paid in the states where it has a physical presence (eg. distribution center). It is estimated that this tax benefit has provided online sales with an important competitive price advantage. The ending of this tax benefit in the US is expected to have a negative overall effect on Amazon's sales, but it may benefit from offering to collect & manage these taxes for its small online business customers (for a fee). Amazon has dropped its opposition to US sales tax collection. In April 2012, Amazon collected US sales taxes in five states. This is expected to rise to 12 states by 2016, or c. 40% of the U.S. population. Poor disclosure of operations and results. Amazon provides little detailed operational information on its activities, investments nor its operating results. For example, No data on numbers of Kindle sold or how much it cost to develop, few details of new distribution centres, Web Services ….. This makes it hard to assess how well Amazon is performing and thus its valuation. Online shopping-related searches Industry estimates that eBay dominates online shopping related searches, with Amazon a distant second, and Google in third place. The research firm comScore estimates that in the US in April 2012, U.S. there were c. 80 m searches using Google's shopping-search site, c. 335 m searches on Amazon and c. 900 m on eBay. Show-rooming "Show-rooming" is when shoppers who scope out merchandise in stores but buy on rivals' websites, usually at a lower price. This benefits the pure online retailers such as Amazon who can avoid some sales taxes (at least for now), and have lower overhead costs (ie. no physical stores). Offline retailers (eg. Best-Buy) attempts to match offline prices during shopping seasons in the US has not worked well. Kindle market share Amazon provides little disclosure on the numbers of Kindles that it sells. IDC estimates that in 2012, Amazon had a 12% global market share with 6 m tablets shipped. This was up 28% from the 4.7 m kindle shipments in 2011 (a 16% market share). IDC estimates that the global tablet market expanded 75% to 52.5 m in 2012. Page 12 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Additional Comments on Investment Issues (continued) Conflicts of interest with 3rd party sellers Amazon has a fundamental conflict of interest with its 3rd party sellers, who are both customers & competitors. 3rd party sellers are typically small or medium sized businesses who outsource their e-commerce to Amazon. Conflicts arise in areas such as price competition, promotions, how & where products are displayed etc …. Amazon has a competitive edge it terms of technology and access to information. ie. It has the capacity to monitor & alter products prices quickly & frequently to under-cut the 3rd party sellers using automated processes, which 3rd party sellers do not have access to. Also, Amazon has proprietary access to what products are selling well across its platform, allowing it to focus attention on selling these products as well. With this information Amazon can adjust its own product offerings to undercut or out-smart these competitors. Smaller merchants struggle to compete against Amazon's: size (economies of scale in purchasing), ability to offer no or low delivery costs, focus on revenue growth, making it willing to accept low margins (low prices), and Amazon's frequent price changes. However, Amazon claims that these third party sellers report an average 50% sales increases when they join Amazon's marketplace and use its storage & shipping services. Many 3rd party sellers see Amazon as a necessary evil when e-commerce operations are relatively small scale, but then migrate to independent platforms when they reach a critical mass. LivingSocial and acquisitions Page 13 of 47 Amazon has a 31% stake in LivingSocial the daily deal site; which had a book value of $94m at Q3 2012, but is potentially worth much more. Amazon tends to only make small add-on, complementary acquisitions. eg. In 2009, Amazon acquired Zappos.com in softline retail (eg. shoes and apparel), for $1.1 bn in shares. CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Income Tax Considerations 2014 2013 2012 2011 2010 0 2009 -100 Tax* Comment on Income Tax: 1) The income tax rate declined 2007-11; This was achieved mostly by recording profits abroad in low tax jurisdictions, and not repatriating profits (or cash) to the US. Tax Rate 20% 2008 100 2007 40% 2006 200 2005 60% 2004 USD (m) Amazon - Income Taxes & Tax Rates 300 2) In 2013, Amazon disclosed that most of its cash was located overseas; and that an $2.5 bn additional taxes would arise if all these overseas profits were repatriated to the US. 0% This is an unrecognized deferred tax liability. -20% Tax - Unusual Items Tax Rate 3) This subject generates negative press comments, but the financial threat is muted as Amazon's profits have disappeared. Tax Rate (TTM) * = Excluding estimated Tax on Unusual Items,. Income Tax considerations Falling corporate tax rates & large Govt. deficits raise concerns of tax avoidance by multinationals. Multinationals say they applying all laws correctly while meeting their obligation to maximize profits. Any tax solutions may not be simple; changes to tax systems may be difficult and will take time to implement. Nonetheless, the economic reality means that tax changes are likely to happen. These are likely to lead to higher corporate taxes, a stricter tax code and greater disclosure of tax details by companies. Background This tax problem is partly as the world’s tax rules have not evolved sufficiently with the global economy, tax loopholes and "tax competition" between countries to attract investment & jobs. Instead of treating them as integrated companies, tax systems seek to disaggregate them into collections of separate entities. Corporate tax rates well below the standard US 35% tax rate are achieved by many multinationals primarily by: not repatriating profits made abroad in low tax environments (and not taxed in the US), use of tax incentives & exemptions abroad, and aggressive accounting by companies to fully benefit from tax regulations available. One problem of this is that tax cash & profits are likely to be subject to additional US taxes if repatriated back to the US; for example, to pay for dividends, share repurchases or to fund operations. The aggressive tax planning which is coming under scrutiny primarily includes: Locating holding companies and assets, such as IPR, in countries with low tax regimes. Then shifting large profits to those entities by using “transfer pricing” between the different parts of multinationals, interest on inter-company loans, or legal loopholes. This is also called "profit stripping." For example, a multinational will record sales of goods & services in one country and profits in another lower tax regime country to minimize corporate taxes. - This involves claiming that transactions are "arms length" and not just for tax planning, and often changing the corporate structure, commercial agreements organisation, as the areas where profits are generated within the company changes. - Frequently many of the locations where sales or income are recorded, there are very few employees, assets and limited physical presence; which questions the commercial validity of the structure. Internet & software companies often have greater scope to use of off-shore vehicles in low tax regimes to record sales of online products as they can easily move their IPR & assets to the best locations for tax. Amazon - Income Tax Amazon has achieved relatively very low tax rates, well below the standard US corporate tax rate of 35%. In 2011, the U.S. Internal Revenue Service (IRS) was trying to claim $1.5 bn from Amazon in back taxes. Tax authorities are questioning Amazon's tax accounting; which could lead to a substantial tax bill. In 2000, Amazon had accumulated large losses in the US. Amazon minimized taxes by repatriating foreign profits to the US, to offset them against its U.S. losses, which also avoided any tax on overseas profits. This altered in 2003, as these accumulated losses had been utilized and it was making more profit in the US. Amazon then established a corporate structure with European profits being recorded in Luxembourg (where taxes are low) which helped it pay an estimated tax rate of c. 5% on overseas income in the period 2006-11. European profits are then returned to the US via beneficial transfer prices and interest on inter-company loans paid by Luxembourg, which are not treated as a taxable dividend under US tax law. Page 14 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Key Fundamental Drivers Key Fundamental Drivers Putting it all together Page 15 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Key Fundamental Drivers Key long-term, fundamental share price drivers: (Graph) i, ii Share price performance is driven primarily by revenue growth. The P/Sales valuation ratio has been relatively stable since 2009. Analysis of fundamentals & EPS drivers: -- EBIT margins are at low levels; indicating upside potential. Any margin increases will have a substantial impact on EPS. Share Price é iii - v EPS* growth has been driven primarily by revenue growth; Share repurchases / issues and tax rates have minimal impact. vi -- Conclusion: Amazon remains an anomaly, delivering high revenue growth but few earings due to razor thin margins. Revenue Growth EBIT* growth has been driven primarily by revenue growth, despite contracting EBIT margins. Amazon has yet to demonstrate what sustainable margins its business model can generate. (see also analysis on next page) * = Excludes Unusual Items Historical Valuation Multiples ii P / Sales 800 600 è 400 4 20 3 15 2 10 1 5 0 0 Share Price . P / Sales PE* * = Excludes Unusual Items 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2014 2013 EPS* (TTM) § = On a constant per share basis from Q4 2003. iii 2012 2011 2010 2009 2008 2007 2006 0 2005 200 2004 Index Q1 2004 = 100 1,000 P / BV Share Price, EPS & PE i . P / BV . TTM = Trailing 12 months iv EBIT* & EPS* (TTM) EBIT* & EPS* (TTM) Growth 125% 4 100% 75% 50% 2 2014 2013 2012 2011 2010 2009 2008 2007 2006 2014 2013 2012 2011 2010 2009 2008 2007 -75% EBIT* § EPS* § EPS* . . EBIT* Growth . ê EPS* Growth î EPS* § (TTM) Drivers v EBIT* § (TTM) Drivers vi -1 -2 Other . Tax Share Issues EBIT* Unusual Items CONFIDENTIAL 2014 2013 2012 2011 2010 2009 2008 2007 2006 -2 -1 -4 -4 -2 -6 -6 EPS* Other = Interest & Other Income Page 16 of 47 -2 2005 0 0 è 2004 0 0 ($) Per Share 2 1 ($) Per Share 2 1 2014 4 2013 4 2012 2 2011 2 2010 6 2009 3 2008 3 2007 8 6 2006 8 2005 4 2004 4 ($) Per Share 2006 2005 -50% EBIT - Q4 2003 . For illustration purposes only. Revenue Growth EBIT* Margin Expansion ($) Per Share -1 -25% 2005 0 0% 2004 25% 1 2004 ($) Per Share 3 EBIT* Key EBIT drivers since Q4 2003. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Key Fundamental Drivers EBIT* § (TTM) Growth Drivers 0 0 EBIT - Q4 2003 Revenue Growth EBIT* Margin Expansion . 2014 2013 2012 2011 2010 2009 -6 -20% 2008 -6 0% 2007 -4 20% 2006 -4 è 2005 -2 40% 2004 2012 2010 -2 ($) Per Share 2 2014 2 2013 4 2011 60% 4 2009 6 2008 6 2007 80% 2006 8 2005 8 2004 ($) Per Share EBIT* § (TTM) Drivers -40% EBIT* Key EBIT drivers since Q4 2003. EBIT* Growth EBIT* Margin Expansion Revenue Growth . Profit Margins 10% Notes on EBIT Drivers -- The cumulative change in EBIT due to revenue growth and margin expansion is displayed from Q4 2003. 8% 6% -- EBIT Margin Expansion = EBIT Growth due to changes in EBIT margins. 4% Key: * = Excludes Unusual Items § = On a constant per share basis from Q4 2003. TTM = Trailing 12 months EBIT* § (TTM) = Trailing 12 Months EBIT excluding Unusual Items 2014 2013 2012 2011 2010 2009 2008 2007 -2% 2006 2004 0% 2005 2% -4% EBIT* Margin on a constant per share basis from Q4 2003. ie. The underlying EBIT. Net Income* Margin . Return Analysis 40% 40% 30% 30% 20% 20% 10% 10% 0% 0% ROCE 2014 2013 2012 2011 ROIC (TTM) * = Excludes Unusual Items TTM = Trailing 12 months § = On a constant per share basis from Q4 2003. Tax* Tax - Unusual Items Tax Rate 0.0 0% -0.2 Tax Rate (TTM) * = Excluding estimated Tax on Unusual Items,. Page 17 of 47 CONFIDENTIAL For illustration purposes only. # Shares in issue 2014 5% 2013 0.2 2012 10% 2011 0.4 2010 15% 2007 0.6 2006 -10% 20% 2005 -50 0.8 2004 0% Tax Rate 0 2014 10% 2013 50 2012 20% 2011 100 2010 30% 2009 150 2008 40% 2007 200 2006 50% 2005 250 Shares (bn) Shares in Issue 60% 2004 USD (m) Taxes & Tax Rates 300 2009 2010 2009 2008 ROA -10% 2008 ROE 2007 2006 2005 -10% 2004 This space is intentionally left blank. -5% # Shares Growth Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Historical Financial Results - Quarterly Analysis since 2004 Historical Financial Results Quarterly Analysis since 2004 Key: * = Excludes Unusual Items. ** = Revenue growth adjusted for major M&A. TTM = Trailing 12 Months Explanation of Unusual Items & M&A - Indigo analysis highlights the performance of the core business by identifying the "Unusual Items" and major mergers & acquisitions that impact the results. - Unusual Items' includes costs or income that are truly one-off, exceptional & extraordinary events. eg. Gains or losses related to assets disposals, (non-recurring) restructurings costs, litigation etc…. - See Page 31 of 47 for more details of Unusual Items. EPS* & EPS* Growth 0.00 0% -0.20 -0.40 -0.50 EPS EPS* 2014 50% 2013 0.20 2012 100% 2011 0.40 2010 150% 2009 0.60 2008 200% 2007 0.80 2006 USD 2014 2013 2012 2011 2010 2009 2008 2007 -0.25 2006 0.00 2005 0.25 2004 USD 0.50 250% 2005 0.75 1.00 2004 1.00 Growth EPS* v. EPS -50% -100% EPS* EPS* Growth * = Excluding Unusual Items Page 18 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Profit & Loss Summary Growth Rates (TTM) 30% 10 20% 0% 5 10% -25% 0 0% -50% Revenue 2012 Revenue Growth (Constant Currency) Growth 15 2014 50% 2013 40% 2011 20 2010 75% 2009 50% 2008 25 2007 100% 2006 60% 2005 30 2004 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 25% 2004 USD (bn) Revenue & Revenue Growth -75% EBIT (TTM) Revenue Growth Net Income* (TTM) Revenue (TTM) TTM = Trailing 12 months Profit Margins Growth Analysis CAGR 30% 5 Years 7 Years 25% Revenue EBIT* Net Income* EPS* EPS DPS BV Per Share FCF Per Share 20% 15% 10% Gross Margin EBIT Margin § EBIT Margin 2014 2013 2012 2011 2010 2009 2008 2007 -5% 2006 2004 0% 2005 5% 31.2% -2.4% -15.7% -17.0% -17.0% -27.6% 6.7% 31.9% 9.7% 5.4% 4.0% 4.0% -54.1% 21.1% Growth above is stated to the last financial year, 2013. * = Excluding Unusual Items TTM = Trailing 12 months Net Income Margin* * = Excluding Unusual Items EBIT & EBIT Margin 600 Key Unusual Items, acquisitions & disposals: Amazon has reported relatively very few Unusual terms and has made no major acquisitions or disposals. 30% 2014 2013 2012 -200 2004 Q4 results include an unusual income of a $244 m deferred tax benefit. Margin 2) Notes TTM = Trailing 12 Months "Net" Revenue & EBIT Margins § excludes the cost of goods sold. * = excludes Unusual Items. "Unusual" includes one-off, exceptional and extraordinary items. Most Unusual Items relate to acquisitions, disposals or restructurings. See Page 31 for more details of Unusual Items. 0% -10% EBIT Margin EBIT Margin § EBIT Margins § = EBIT / Net Revenues * = Excluding Unusual Items EPS* & EPS* Growth -400 EBIT* Other & Interest Unusual CONFIDENTIAL 50% 0.00 0% -0.20 -0.40 2014 0.20 2013 100% 2012 0.40 2011 150% 2010 0.60 2009 200% 2006 USD 250% 0.80 2005 -200 1.00 2004 0 -400 Tax* "Other" includes Interest and non-operating items Page 19 of 47 2014 2013 2012 2011 2010 -200 2009 0 2008 200 2007 200 2006 400 2005 400 USD (m) 600 2004 USD (m) 600 Growth Net Income Analysis 2008 EBIT 2007 2011 2010 2004 0 2009 10% 2008 200 2007 20% 2006 400 2005 USD (m) 1) -50% -100% Net Income* EPS* For illustration purposes only. Unusual Items EPS* Growth EPS* Growth (TTM) Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Industry & Net Revenue Analysis USA Retail E-commerce Amazon US Market Share of Retail E-Commerce 20% 60% 50% 15% 40% 30% 10% 20% USA Retail E-commerce Growth 2014 2013 2012 2011 2010 2009 2008 2007 Amazon N. American Revenue Growth Source: US Census Bureau, Indigo Amazon US Market Share 4 per. Mov. Avg. (Amazon US Market Share) "Net" Revenue excludes the cost of goods sold (ie. Gross Profit). Revenue Growth Drivers 20% 20% 5 10% 10% 0 0% 0% Growth 10 2014 2013 2012 2011 2010 2009 2008 2006 2005 30% 2004 2014 30% 2013 15 2012 40% 2011 40% 2010 20 2009 50% 2008 50% 2007 25 2006 60% 2005 30 60% 2004 USD (bn) Net Revenues 2007 hs 2006 0% 2005 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 -10% 2004 0% 2004 5% 10% Net Revenues Cost Of Sales Net Revenues Growth Total Unit Growth Revenue Growth Net Revenue Growth Account Growth Units per Account Growth Net Revenues (Gross Profit) = Reported GAAP Revenues - Cost of Sales Estimated Net Revenue Growth 80% Growth 60% 40% 2014 2013 2012 2011 2010 2009 2008 2007 2006 0% 0% 2005 20% 2004 Amazon Products 3rd Party Products Amazon Products 3rd Party Products Other (AWS) Net Revenues Growth Other (AWS) Net Revenues Source for Net Revenue analysis: Indigo Equity Research Reported Revenue is the GAAP Revenues, which includes Cost of Sales. Media Page 20 of 47 EGM Total CONFIDENTIAL N America For illustration purposes only. International 2014 2013 2012 2011 2010 2009 2008 2007 2014 2013 0% 2012 0% 2011 20% 2010 20% 2009 40% 2008 40% 2007 60% 2006 60% 2005 80% 2004 80% 2006 GAAP Revenue Growth by Region 2004 GAAP Revenue Growth by Division 2005 - 2014 10% 2013 2 2012 20% 2011 4 2010 30% 2009 6 2008 40% 2007 8 2006 50% 2005 10 2004 USD (bn) Estimated Net Revenue (Gross Profit) by Type Total Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 GAAP Revenue Analysis by Division Group GAAP Revenue Growth by Division Media EGM Revenue Growth Media EGM 2014 2013 2012 2011 2010 2009 2008 2012 Other (AWS) 0% 2007 0% 20% 2006 0 40% 2005 10% 60% 2004 5 80% Growth 20% 2014 10 2013 30% 2011 15 2010 40% 2009 20 2008 50% 2007 25 2006 60% 2005 30 2004 USD (bn) Group GAAP Revenue by Division Total Reported Revenue is the GAAP Revenues, which includes Cost of Sales. EGM = Electronic & General Merchandise Revenue Growth - EGM Division 60% 40% 0 0% 2014 2013 2012 2010 2009 2008 2011 Total 30% 20% Revenue Growth N America This space is intentionally left blank. CONFIDENTIAL International 2014 2013 2012 2011 2010 2009 2008 0% -10% 2007 10% 2006 Growth 40% 2004 2014 10% 2013 2 2012 20% 2011 4 2010 30% 2009 6 2008 50% 2007 40% 2006 8 2005 60% 2004 USD (bn) 50% Page 21 of 47 International Revenue Growth - Media Division 10 International 2007 N America Revenue Growth Revenue - Media Division N America 2006 0% 2005 20% 2004 2012 International 80% 2005 N America 100% Growth 0% 2014 0 2013 20% 2011 5 2010 40% 2009 10 2008 60% 2007 15 2006 80% 2005 20 2004 USD (bn) Revenue - EGM Division Total This space is intentionally left blank. For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 GAAP Revenue Analysis by Region Group GAAP Revenues by Region Group GAAP Revenue Growth by Region 30 60% 25 50% 20 40% 15 30% 10 20% 5 10% 0 0% 80% Growth USD (bn) 60% 40% N America International N America Revenue Growth International 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0% 2004 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 20% Total Reported Revenue is the GAAP Revenues, which includes Cost of Sales. Group Revenue Growth - Currency Impact International Revenue Growth - Currency Impact 60% 80% 50% 60% 40% 40% 30% 20% 20% Growth at constant forex Total Revenue Growth International Growth at constant currency 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 0% 2014 2013 2012 2011 2010 2009 2008 2007 2006 2004 0% 2005 10% International Revenue Growth EGM = Electronic & General Merchandise International Revenue Growth Media Growth CONFIDENTIAL 2014 2013 2012 2011 2010 2009 40% Media Growth For illustration purposes only. EGM 2014 2013 2012 2011 2010 0% 2009 20% 2008 2012 Media 60% 2005 0% 80% 2004 0 Page 22 of 47 Total 100% Growth 10% 2014 3 2013 20% 2011 6 2010 30% 2009 9 2008 40% 2007 12 2006 50% 2005 15 EGM EGM N America Revenue Growth 60% 2004 USD (bn) N America Revenue 18 Other 2008 2012 Media -20% 2007 EGM 0% 2006 Other 20% 2007 0% 40% 2006 0 60% 2005 10% 80% 2004 2 100% Growth 20% 2014 30% 4 2013 6 2011 40% 2010 8 2009 50% 2008 10 2007 60% 2006 12 2005 70% 2004 USD (bn) International Revenue 14 Total Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 EBIT Analysis by Region EBIT by Region EBIT Margins by Region 10% 10% 0% 4% Corporate Costs EBIT Margin N America 2014 2013 2012 2011 2010 2009 2008 2007 2006 -200 2005 2014 2013 0% -100 -5% 2014 0 2013 0% 2% 2012 0 200 2011 5% 4% 2010 100 400 2009 10% 6% 2008 200 600 2006 15% 8% 2005 300 800 2004 20% USD (m) 400 2004 Total Corporate Costs Margin USD (bn) EBIT - International Division EBIT 2012 International 2007 International 2011 -2% N America 2010 -6% 2009 -600 2008 0% 2007 -4% 2006 -400 2005 2% -2% 2004 2012 -200 Margin 0 2014 2% 2013 6% 200 2011 4% 2010 400 2009 8% 2008 6% 2007 600 2006 8% 2005 800 2004 USD (m) 1,000 -2% -400 -4% -600 -6% Corporate Costs EBIT Margin Corporate Costs / Net Revenues Net Revenues (Gross Profit) = Reported GAAP Revenues - Cost of Sales -200 2014 Margin 0% 2013 0 2012 5% 2011 200 2010 10% 2009 400 2008 15% 2007 600 2006 20% 2005 800 2004 USD (bn) EBIT - N America Division Comments on EBIT Analysis -- Amazon does not disclose sufficient data to calculate EBIT Margins by Region based on Net Revenues. -- Amazon does not disclose EBIT by Product / Division. -- Corporate costs represent unallocated costs; and the difference between EBIT reported for the regions, and total company EBIT (operating profit). -5% EBIT EBIT Margin This space is intentionally left blank. Page 23 of 47 CONFIDENTIAL This space is intentionally left blank. For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Operational Analysis Revenue Active Customer Accounts Retail Units Active Customer Accounts Units per Account 2014 2013 2012 2011 2010 2009 2008 0% 2007 0% 2006 10% 2014 10% 2013 20% 2012 20% 2011 30% 2010 30% 2009 40% 2008 40% 2007 50% 2006 50% 2005 60% 2004 60% 2005 Key Operating Metrics Compared - Growth Rates 2004 Key Operating Metrics Growth Rates Retail Units Source: Amazon, Indigo Equity Research estimates 3rd Party Amazon Active Customer Accounts Retail Units Growth 2014 2013 2012 2011 2010 2004 0 2009 0% 2008 0.0 2007 10% 2006 100 2005 20% Accounts (m) 0.4 Growth 20% 2014 200 2013 40% 2012 0.8 2011 30% 2010 300 2009 60% 2008 1.2 2007 40% 2006 400 2005 80% Growth Active Customer Accounts 1.6 2004 Units (bn) Retail Units Sold 0% Growth Note: Some of the operational data disclosed by Amazon does not reconcile. ie. Some data trends are not consistent across all metrics. Units Sold per Active Account Amazon 3rd Party 0% Units per Active Account Total 2014 0 2013 5% 2012 2 2011 10% 2010 4 2009 15% 2008 20% 6 2007 8 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0% 2004 20% 25% 2006 40% 10 2005 60% 30% 2004 (Units per Account) 80% 12 Growth Retail Units Sales Growth Growth % of Retail Units Sales by 3rd Party Sellers 50% 40% 30% This space is intentionally left blank. 20% 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0% 2004 10% % of Unit Sales accounted for by Third Party Sellers Page 24 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Operational v. Product Revenue Analysis Key Operating Metrics Growth Rates Growth of Product Revenue per Retail Unit Sold 60% 30% 20% 40% 10% 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 -10% 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0% 2004 0% 2004 20% -20% -20% Product Revenue Product Revenue per Unit Product Revenue per Account Amazon 3rd Party Total Source: Indigo Equity Research, Company Data Product Revenues represent all revenues excluding Services Revenues. Source: Amazon, Indigo Equity Research estimates -20 Total - Product Revenue per Unit 2012 -50 -20% Product Revenue per Account Growth Growth 0% 2014 0 -10% 2013 10% 2011 50 2010 20% 2009 100 2008 30% 2007 150 2006 40% 2005 2012 -10 200 2004 0% Accounts (m) 0 2014 10% 2013 10 2011 20% 2010 20 2009 30% 2008 30 2007 40% 2006 40 2005 50% Growth Product Revenue per Active Customer Account 50 2004 Product Revenue Per Unit ($) Product Revenue per Retail Unit Sold -10% Growth Notes - Retail Units & Product Revenues: -- Product Revenues represent all revenues excluding Services Revenues. -- Product Revenues per Retail Unit sold are much lower for 3rd Party sales than for Amazon sales. Hence one reason for the declining Product Revenue per retain Unit sold is the changing mix towards 3rd Party sales. -- Retail Units includes both physical and digital goods sold. This space is intentionally left blank. Employees Page 25 of 47 Employees Growth Revenue** Growth CONFIDENTIAL 0 Sales / Employees For illustration purposes only. EBIT* / Employees EBIT & Net Income / Employees 0 2014 5 2013 100 2012 10 2011 200 2010 15 2009 300 2008 2014 2013 2012 2011 2010 2009 2008 0% 2007 0 2006 20% 2005 50 20 2007 40% 400 2006 100 25 2005 60% 500 2004 150 Sales / Employee 80% Growth Employees Productivity 200 2004 Employees ('000) Employees Net Income* / Employees Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Cost Analysis Profit Margins 20% 40% 1.5 15% 30% 1.0 10% 0.5 5% 0.0 0% % Sales 20% Loss on Shipping % Revenues 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 Gross Margin % Net Revenues EBIT Margin* 2014 2013 2012 2011 2010 2009 2008 -10% 2007 2004 0% 2006 10% 2005 USD ((bn) Losses on Shipping 2.0 Net Income Margin* * = excludes Unusual Items. Note: Amazon includes shipping costs in the Cost of Sales. Operating Expenses (% Net Revenues) Operating Cost Analysis 0 0% 0% R&D % Net Revenues SG&A = Sales, General & Admin, and Fulfilment 2014 2013 2012 2011 2010 2009 2008 2007 2006 Fulfillment Marketing & Sales Technology & Content General & Admin. Note: Net Revenues exclude the Cost of Sales. Depreciation Expenses Stock Based Compensation (SBC) Expenses Depreciation D&A / Sales 2012 D&A / Sales (TTM) CAPEX / Sales SBC % Sales % Sales (TTM) % Net Sales 2014 0% 2013 0 2012 0% 2011 0.0 2010 2% 2009 100 2008 2% 2007 0.3 2006 4% 2005 200 2004 4% USD (m) 0.6 D&A / Sales 6% 2014 300 2013 6% 2011 0.9 2010 8% 2009 400 2008 8% 2007 1.2 2006 10% 2005 1.5 500 2004 USD (bn) 2005 20% 2004 2012 Other 30% 10% % Sales SG&A % Net Revenues 10% Costs / Sales 20% 2014 2 2013 40% 2011 4 2010 60% 2009 6 2008 40% 2007 80% 2006 8 2005 50% 2004 100% USD (bn) 10 % Net Sales (TTM) Note: Depreciation & Stock Compensation expenses are apportioned between the different operating expense categories. -50 Tax* Tax - Unusual Items Tax Rate Tax Rate 0% 2014 10% 0 2013 50 2012 20% 2011 100 2010 30% 2009 40% 150 2008 200 2007 50% 2006 250 2005 60% 2004 USD (m) Taxes & Tax Rates 300 This space is intentionally left blank. -10% Tax Rate (TTM) * = Excluding estimated Tax on Unusual Items,. Page 26 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Cash Flow Analysis -50% -4 -100% 2014 2013 2012 -2 -4 -4 Net CAPEX Working Capital FCF Growth (TTM) § = Adj. for Other (non-cash) Items Net CAPEX = Depreciation - CAPEX CAPEX 1.0 4% 0.5 2% 0.0 0% Net Income* Unusual Items FCF (12m av.) CAPEX CAPEX / Sales 2014 2013 2012 2011 2010 2009 2008 2007 2006 -400 2005 -400 -200 2004 -200 0 USD (m) 0 USD (m) 6% 2014 1.5 2013 200 2012 200 2011 8% 2010 2.0 2009 400 2008 400 2007 10% 2006 2.5 2005 600 2004 600 CAPEX / Sales Net Income* & FCF USD (m) 2011 2010 Growth -2 Profits § FCF 2009 2012 -2 2008 0 2007 0 2006 0% 2005 0 2004 2 USD (bn) 2 2014 50% 2013 2 2011 4 2010 4 2009 100% 2008 4 2007 6 2006 6 2005 150% USD (bn) Free Cash Flow (FCF) Breakdown 6 2004 USD (bn) Free Cash Flow (FCF) Analysis CAPEX / Sales (TTM) * = excludes Unusual Items. 4 FCF M&A Equity Debt Other Net Share Issues ($ Bn) Note: Negative "Equity" amounts represent net share repurchases. 2014 2013 USD (bn) -0.2 2012 -6 2011 -6 2010 0.0 2009 0.1 0.0 -4 2008 0.2 -4 2007 0.2 -2 2006 0.4 -2 2005 0.3 2004 0.6 USD (bn) 0 2014 0 2013 0.4 2012 0.8 2011 2 2010 2 2009 0.5 2008 1.0 2007 4 2006 0.6 2005 1.2 # Shares in issue (bn) Share Repurchases & Shares in Issue 6 2004 USD (bn) Total Cash Flow 6 -0.1 # Shares in issue Note: Increasing # shares is mostly due to executive compensation. Share Repurchases & Shares in Issue In the last 10 years, despite a net amount of c. $1.6 bn spent on Share repurchases, Shares in issue increased a net c. 1434 m (or c. 354% of the equity), mostly due to executive compensation and acquisitions (such as Zappos.com acquired in 2009 for $1.1 bn in Shares). This space is intentionally left blank. Page 27 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Working Capital Analysis 15 30% 10 20% 5 10% 0 0% W.C. Assets Total W.C. WC % Total Assets Total W.C. At 2014 Q2 $8.0 bn of Cash had been generated from W.C.. 2014 2013 2012 2011 2010 2009 2008 2007 2006 -10% -20% W.C. Liabilities % Assets 40% 2005 -20 20 2004 2012 2010 -10 USD (bn) 0% 2014 0 2013 10% 2011 10 2009 20% 2008 20 2007 30% 2006 30 2005 40% % Assets Working Capital (WC) 40 2004 USD (bn) Working Capital (WC) WC % Total Assets At 2014 Q2 $8.0 bn of Cash had been generated from W.C.. Note: WC Assets excludes cash & WC Liabilities excludes ST Debt. Receivables Other Growth Accrued Expenses Inventory Turnover 15 60 Debtor days Net Revenue / Inventory Inventory days $ Growth 2014 2013 2012 2011 2010 2009 2006 2014 2013 2012 2011 2010 2009 2008 0 2007 0 2006 20 2005 5 2004 Growth 40 2005 10 2004 Days 80 $ COS / Inventory Accounts payable 0% Working Capital Trends 20 Sales / Inventory 2014 2004 - 2013 10% 2012 5 2011 20% 2010 10 2009 30% 2008 15 2007 40% 2006 20 2005 50% 2008 Inventories 0% 25 2007 Prepayments 2012 - Growth 10% 2014 3 2013 20% 2011 6 2010 30% 2009 9 2008 40% 2007 50% 12 2006 15 2005 60% USD (bn) Current Liabilities (excludes ST Debt) 18 2004 USD (bn) Current Assets (excludes cash) Creditor days Net Revenues (Gross Profit) = Reported GAAP Revenues - Cost of Sales This space is intentionally left blank. Page 28 of 47 CONFIDENTIAL This space is intentionally left blank. For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Balance Sheet Analysis Net Cash 2012 -5 -10% Net Cash / Total Assets USD (bn) 0 2014 0 2013 5 2011 5 2010 10 2009 10 2008 15 2007 2012 -3 15 2006 0% 20 2005 0 20 2004 10% USD (bn) 3 2014 20% 2013 6 2011 30% 2010 9 2009 40% 2008 12 2007 50% 2006 15 2005 60% % Assets Net Cash Breakdown 18 2004 USD (bn) Net Cash & Gearing -5 Investments Cash Debt Net Cash Investments are mostly debt marketable securities classified as long term. 2014 0% 2013 - 2012 0% 2011 - 2010 20% 2009 10 2008 20% 2007 10 2006 40% 2005 20 2004 40% USD (bn) 20 Growth 60% 2014 30 2013 60% 2012 30 2011 80% 2010 40 2009 80% 2008 40 2007 100% 2006 50 2005 100% Intangibles Cash Other Share Capital Other LT. Debt Current Assets Fixed Assets Growth ST. Debt Current Liabilities Growth Intangible Assets are mostly from acquisitions. ST = Short Term; Growth Liabilities and Share Capital & Reserves 50 2004 USD (bn) Total Assets LT = Long Term; USD Book Value (BV) per share 30 75% 20 50% 10 25% -10 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0 2004 This space is intentionally left blank. 0% -25% Intangible BV Tangible BV Total BV Growth This space is intentionally left blank. Page 29 of 47 CONFIDENTIAL This space is intentionally left blank. For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Return Analysis Net Income* & Margin 0.0 0 -0.1 -10% -0.2 ROA ROCE -100 -200 Net Income* ROE 2014 100 2013 0.1 2012 200 2011 0.2 2010 300 2009 0.3 2008 400 2007 0.4 2006 500 2005 0.5 2004 2014 -10% 2013 0% 2012 0% 2011 10% 2010 10% 2009 20% 2008 20% 2007 30% 2006 30% 2005 40% 2004 40% USD (bn) Return Analysis Unusual Items NOPAT* ROIC (TTM) * = excludes Unusual Items. Total Assets & ROA 0 0% 0 0% Share Capital Total Assets ROE Debt - Excess Cash Share Capital 2014 2013 0% 2012 0 2011 25% 2010 5 2009 50% 2008 10 2007 75% 2006 15 2005 100% 2004 IC Return on Equity ROA = Net Income / Total Assets Return on Assets ROIC = NOPAT / Invested Capital Return on Invested Capital NOPAT = Net Operating Profit After Tax IC = Invested Capital = Equity + Debt - Excess Cash IC = Total Assets - Excess Cash - Current Liabilities EVA = ( ROIC - WACC ) x IC Economic Value Added (EVA) is a measure of value created. REE = Increase in Net Income / Retained Earnings (3 yrs) RE = Net Income - Dividends - Share Repurchases Retained Earnings Efficiency (REE) measures the increase in Net Income generated by Retained Earnings (RE) over 3 yrs. -25% ROIC (TTM) Economic Value Added (EVA) & ROIC* Retained Earrings Efficiency (REE) -1.0 -1 -10% -2 -20% EVA ROIC (TTM) CONFIDENTIAL -5% -10% Retained Earnings (3 yrs) EVA is the Return on Invested Capital in excess of the WACC of 10.3%. Page 30 of 47 2014 -0.5 2013 0% 2012 0 2011 0% 2010 0.0 2009 5% 2008 1 2007 10% 2005 0.5 2004 10% USD (bn) 2 2014 20% 2013 1.0 2012 15% 2011 3 2010 30% 2009 1.5 2008 20% 2007 4 2006 40% 2005 2.0 2004 USD (bn) -5% ROA Key: * = excludes Unusual Items ROE = Net Income / Share Capital 2006 USD (bn) Invested Capital (IC) ROIC 20 -5 2012 -10 -10% 2010 -3 2014 5% 2013 10 2011 10% 2009 3 2008 10% 2007 20 2006 20% 2005 6 2004 15% USD (bn) 30 2014 30% 2013 9 2012 20% 2011 40 2010 40% 2009 12 2008 25% 2007 50 2006 50% 2005 15 2004 USD (bn) Share Capital & ROE For illustration purposes only. Increase in Net Income (3 yrs) REE REE = Increase in Net Income / Retained Earnings Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Unusual Items 2014 2013 2012 2011 2010 -200 EBIT Margin USD (m) 0 2014 2013 2011 2012 -200 2010 0% 2009 200 2008 200 2007 400 2006 400 2005 Margin 600 0 -200 -400 -10% EBIT 600 2004 0 2009 10% 2008 200 2007 20% 2006 400 2005 30% USD (m) Net Income* & Unusual Items 600 2004 USD (m) EBIT & EBIT Margin -400 Net Income* EBIT Margin § Unusual Items EBIT Margins § = EBIT / Net Revenues * = excludes Unusual Items. Key Recent Unusual Items ($ m) y/e 31 Dec Notes 2012 Q1 Q2 Q3 Q4 2013 Q1 Q2 Q3 Q4 2014 Q1 Q2 1 1 1 1 1 1 1 1 1 1 Q3 - Q4 - Amazon has recorded very few items that we consider to be Unusual. - - - - - - - - - - - - - - - - -169 - - - - Total Unusual Items below the EBIT level - - - - - - -169 - - - Estimated Tax Impact of Unusual Items Total Unusual Items Note: The tax impact of Unusual items is not always disclosed by Amazon. - - - - - - -169 - - - Total Unusual Items above the EBIT level Living Social impairment charge (1) 1 Key Unusual Items 1 (1) In Q3 2012 a loss of $169 m was incurred related to Amazon's equity-method share of the losses reported by LivingSocial, which were primarily attributable to its impairment charge of certain assets, including goodwill. 2 (2) In Q3 2004 a $239 m foreign exchange gain was recorded. Amazon has recorded very few items that we consider to be Unusual. 12 Explanation of "Unusual Items" in Indigo Equity Research Reports i) In general, "Unusual Items" include one-off, exceptional or extraordinary amounts that are significant to the financial accounts. "Unusual Items" typically relate to charges or gains for: asset write-downs, litigation, acquisitions, disposals, restructurings …. eg. An Unusual Items may be a large gain on the sale of a subsidiary, where a company does not frequently sell subsidiaries. ii) The assessment of exactly which items meet the criteria for "Unusual Items" is highly subjective; is made on a case-by-case basis; is based on the analyst's assessment; may vary in each quarter; and are not determined by any accounting rules or company guidelines. iii) The objective is to highlight Unusual Items to aid the understanding of the reported financial results. This is achieved by separating those items that are significant & unusual to the Company's business either by their size, cause, frequency, nature or other characteristics. iv) The quality and depth of information disclosed by the company is critical to identifying "Unusual Items" correctly and accurately. v) Indigo Equity Research does not verify or confirm that this list is a complete or accurate summary of all Unusual Items for the Company. vi) Note that the Company often reports numerous relatively small gains & losses on the disposal of assets, adjustments (impairments) to the value of existing assets or restructuring charges. These are typically reported in the accounts as "Other Income and Expenses". It is frequently these items that are considered for inclusion as "Unusual Items"; but there is no automatic process and criteria can vary. Page 31 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Valuation Valuation Valuation - Summary Fundamental Valuation of Amazon DCF Valuation & Reality Check Historical Valuation Multiples Consensus Forecasts & Valuation Multiples Page 32 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Valuation - Summary Fundamental Valuation Share Price ($) Share Price last 3 yrs & estimated 12 month return (%) 500 500 400 400 Bull § = Estimates for next 12 Months (-20%) Base (-32%) 300 300 200 200 Bear (-44%) 100 Indigo Fundamental Valuation 100 Last Base Change 12 Months Case § (%) Share Price ($) 324 Dividends Per Share Return (incl. Div.) ($) - -32% Key Forecasts: Revenue Growth 22.3% 16.3% -6.0% EBIT* Margin Tax Rate* 0.8% 66.7% 0.8% 51.7% 0.0% -15.0% 0.38 0.62 64.3% 1.8 242.5 1.1 141.6 -41.6% -41.6% 14.1 9.3 10.0% Jun 2015 Dec 2014 Jul 2014 Jan 2014 Jul 2013 Jan 2013 Aug 2012 Feb 2012 Aug 2011 EPS* 0 220 -32.1% 0 P / Sales P / EBIT* Note: Estimated return includes any dividend. P / BV * = Excluding Unusual Items Note: See the full Indigo report for a more detailed description of the fundamental valuation. Fundamental Valuation Methodology The potential returns under the three scenarios (Bear, Base, Bull Cases) of the Fundamental Valuation above is a calculation based on an estimated change in share price and dividends received. The share price is calculated by multiplying the forecast PE and EPS. In turn, the EPS is calculated based on forecast changes in revenue, EBIT margin, net interest, other income & tax rates, and adjusting for share repurchases. This approach is summarized by the formula: Return = Dividends + Δ Share Price DPS = Dividends Per Share Return = DPS + ( Δ PE * Δ EPS ) Δ = Change in a variable Δ EPS = ( ( ( Δ EBIT + Δ Interest + Δ Other Income ) * Δ Tax Rate % ) / Shares ) * Δ Shares ie. Δ PE = Change in PE ratio However, Amazon's lack of earnings make this approach impossible, so Book Value & Sales based valuation multiples are used instead. DISCLAIMER: The valuations and return calculations only illustrate the potential returns under the hypothetical conditions described and should not be relied upon for any investment decision. This is not an estimate of what we believe may occur, nor a price target nor a recommendation to buy or sell an investment. 150 150 2014 2013 2012 2010 2011 0 2009 0 2008 50 2007 50 2006 100 2005 100 -50 DCF Valuation Current Share Price WACC è DCF Valuation USD (bn) 200 2004 USD (bn) Historical Enterprise Value (EV) 200 ($) 324.0 ($) 10.3% 167.0 -48.5% downside risk Reality check: The current share price of $324.01 and FCF in year 1 of -$0.48 imply the following ranges for FCF growth into perpetuity and WACC: WACC 10.3% -17.0% FCF Growth into perpetuity 9.3% -16.0% -50 Market Cap. Net Debt / (Cash) MI & Prefs DCF Formula: PV = FCF / (WACC - g) Disclaimer: DCF valuation is only an illustration of potential valuation. EV * = Excluding Unusual Items Historical Valuation Multiples Consensus Forecast EPS 200 20 6 300% 10 50 5 4 200% 3 USD 100 P / Sales 15 PE P / EBIT 150 P / BV 5 2 100% 1 P / EBIT* PE* P / Sales 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 0 2004 0 0 -1 CONFIDENTIAL Last 12m 2014e 2015e 2016e -2 P / BV -100% EPS* . Page 33 of 47 0% 2013 Unusual Items EPS* Growth . For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Fundamental Valuation of Amazon Fundamental Valuation Share Price ($) Share Price last 3 yrs & estimated 12 month return (%) 500 500 400 400 Bull § = Estimates for next 12 Months (-20%) Base (-32%) 300 300 Last Base Change 12 Months Case § (%) Share Price ($) 324 Dividends Per Share Return (incl. Div.) ($) - 220 -32% -32.1% Key Forecasts: Revenue Growth 22.3% 16.3% -6.0% EBIT* Margin Tax Rate* 0.8% 66.7% 0.8% 51.7% 0.0% -15.0% 0.38 0.62 64.3% 1.8 242.5 1.1 141.6 -41.6% -41.6% 14.1 9.3 10.0% Bear (-44%) 200 200 100 100 Indigo Fundamental Valuation Fundamental Valuation Share Price Dividends Per Share Return (incl. Div.) Jun 2015 Dec 2014 Jul 2014 Jan 2014 Jul 2013 Jan 2013 Aug 2012 Feb 2012 Aug 2011 EPS* 0 Last 12 Months ($) ($) 324.0 - ($ Bn) ($ Bn) (bn) ($) 81.8 22.3% 0.6 0.8% -0.1 66.7% 0.18 0.5 0.38 ($) 23.00 0 Note: Estimated return includes any dividend. P / Sales P / EBIT* P / BV Base Case Bear / Bull Range (Change) (-/+) - Bear Case Base Case Bull Case Estimates for next 12 Months ($) ($) - 181 -44% 220 -32% 261 -20% 93.5 14.3% 0.2 0.3% -0.1 53.7% 0.1 0.5 0.12 95.1 16.3% 0.7 0.8% -0.1 51.7% 0.3 0.5 0.62 96.7 18.3% 1.2 1.3% -0.1 49.7% 0.5 0.5 1.19 23.1 23.6 24.2 Fundamental Forecasts: Revenue Revenue Growth EBIT* EBIT* Margin Interest & Other Income Tax Rate* Net Income* # Shares EPS* BV per share ($ Bn) ($ Bn) -6.0% 2.0% 0.0% 6% -15.0% 0.5% 4% -2.0% - - Bear Case Valuation Multiples: PE* P / Sales P / EBIT* P / BV Base Case Bull Case Multiples used to calculate Valuation >200 1.83 >100 14.09 -41% -35% 10% 10% 0.9 7.7 1.1 9.2 1.3 10.6 Multiples based on forecast Valuation. 1,506.2 0.9 352.2 7.8 352.9 1.1 141.6 9.3 219.9 1.2 99.1 10.8 Notes: incl. Div. = Includes Dividends * = Excludes Unusual Items ** = Estimated growth excluding M&A. (iii) Consensus EPS forecasts may not be directly comparable to the Base Case EPS*; as they may include Unusual Items (which are excluded from the Base Case). Fundamental Valuation Methodology The potential returns under the three scenarios (Bear, Base, Bull Cases) of the Fundamental Valuation above is a calculation based on an estimated change in share price and dividends received. The share price is calculated by multiplying the forecast PE and EPS. In turn, the EPS is calculated based on forecast changes in revenue, EBIT margin, net interest, other income & tax rates, and adjusting for share repurchases. This approach is summarized by the formula: Return = Dividends + Δ Share Price DPS = Dividends Per Share Return = DPS + ( Δ PE * Δ EPS ) Δ = Change in a variable Δ EPS = ( ( ( Δ EBIT + Δ Interest + Δ Other Income ) * Δ Tax Rate % ) / Shares ) * Δ Shares ie. Δ PE = Change in PE ratio However, Amazon's lack of earnings make this approach impossible, so Book Value & Sales based valuation multiples are used instead. DISCLAIMER: The valuations and return calculations only illustrate the potential returns under the hypothetical conditions described and should not be relied upon for any investment decision. This is not an estimate of what we believe may occur, nor a price target nor a recommendation to buy or sell an investment. These calculations assumes all other variables remain constant; which may not occur. See also the Disclaimer & Important Information at the end of this report. Page 34 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 DCF Valuation & Reality Check Current Share Price WACC DCF Valuation è ($ per share) ($ per share) 324.0 10.3% 167.0 -48.5% downside risk TV Cash Flows DCF Forecasts FCF per share Year ($) 0 2.25 FCF Growth Discount Factor (@ WACC of 10.3%) Present Value (PV) ($) 151.2 Net Cash / (Debt) DCF Valuation ($) ($) 15.7 167.0 1 -0.48 2 1.24 3 3.14 4 3.64 5 4.19 6 4.79 7 5.43 8 6.10 9 6.81 10 320 0.91 0.82 0.75 16.0% 0.68 15.1% 0.61 14.2% 0.56 13.3% 0.50 12.4% 0.46 11.6% 0.41 8.0% 0.41 -0.4 1.0 2.3 2.5 2.6 2.7 2.7 2.8 2.8 132.3 TV % of Total PV TV % of DCF 87% 79% Notes: The DCF valuation is based on the WACC and key assumptions which are highlighted in grey. In year 3 the FCF is "normalized", to adjust for past FCF fluctuations eg. for Unusual Items or working capital. Disclaimer: This DCF valuation is provided for illustration purposes and is only an indication of potential valuation. Reality Check 0.9% Year 0 = last 12 months TV = Terminal Value PV = Present Value DCF as a reality check that the share price reflects underlying value; (ie. discount rate v. growth outlook) Using DCF formula; the current share price of $324.01 and FCF in year 3 of -$0.48 indicate a FCF return of 1.0%. As an alternative sensitivity analysis to the ten year FCF forecasts & DCF valuation above; this indicates that FCF growth into perpetuity and WACC are within the following ranges: è WACC è FCF Growth into perpetuity 10.3% 9.3% --- 17.0% 16.0% For the share price to be an accurate reflection of value according to DCF, the forecast WACC and FCF growth into perpetuity must fit with these ranges given the FCF in year 1. Present Values implied by different FCF Growth Rates & WACC FCF Growth Rate into perpetuity 2.0% 4.0% 6.0% 8.0% 7.0% 62.8 104.7 - DCF formula and data: 3.14 FCF3 Normalized FCF in year 3 R g 17.0% WACC2 ion. R = 'Return = FCF3 / Share Price g = FCF Growth Rate into perpetuity g = WACC - ( FCF1 / Share Price ) WACC = g + ( FCF1 / Share Price ) WACC 1.0% 9.3% 8.0% 9.0% 10.0% 11.0% 52.3 44.9 39.3 34.9 78.5 157.0 62.8 104.7 52.3 78.5 157.0 44.9 62.8 104.7 PV ($ per share) in year 3 Formula Workings - Formula & Calculations for WACC The WACC (Weighted Average Cost of Capital) discount rate is estimated based on standard DCF (Discounted Cash Flow) & PV (Present Value) theory. In turn, CAPM (Capital Asset Pricing Model) is used to calculate the cost of equity (KE) and cost of debt (KD). This is illustrated by the formula: Growth in perpetuity PV formula using DCF: Formula for calculating a discount rate: CAPM method for calculating the cost of equity (KE): PV = FCF1 / (WACC - g) WACC = ( D/C * KD ) + ( MVE/C * KE ) KE = Rf + ( EMP * ß ) WACC & CAPM calculations Long-Term Risk-Free Interest Rate Debt Premium / Spread Pre-tax Cost of Debt Tax Rate* Post-tax Cost of Debt Equity Market Premium Leveraged (geared) Beta Cost of Equity Leverage - Net Debt % of Market Cap. WACC g = FCF Growth Rate into perpetuity FCF1 = Normalized FCF in Year 1 Formula / Source 4.0% 1.2% 5.2% 0.0% 5.2% 4.5% 1.40 10.3% 0.0% 10.3% Rf DP Kd Estimate by Indigo Equity Research. Estimate by Indigo Equity Research. Kd = Rf + DP t KD Tax Rate from last 12 months; excluding Unusual Items. Total Capital = C = D + MVe KD = Kd * (1 - t ) = (Rf + DP) * (1 - t ) D = Net Debt Estimate by Indigo Equity Research. MVE = Market Value of Equity Estimate by Indigo Equity Research. ie. Market Capitalisation KE = Rf + ( EMP * ß ) EMP ß KE LV WACC = D / (D + MVe) WACC = ( KD * D/(D+MVE ) ) + ( KE * MVE/(MVE+D) ) Note: We consider DCF to have significant limitations, due to the of uncertainty future cash flows and as it is highly sensitive to key inputs (eg. WACC). Page 35 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Historical Valuation Multiples 2014 2012 Negative multiples are not shown, for example when a loss is reported. 2013 0 2011 0 2010 50 2009 50 2008 100 2007 100 2006 150 2005 Valuation multiples are based on Trailing 12 month (TTM) variables. e.g.. PE is the share price at the time, divided by the trailing 12m EPS. 150 2004 The Valuation Multiples are measured quarterly. Min / Max = The minimum / maximum share price in that quarter. USD (bn) Notes: 200 -50 Source: Indigo Equity Research USD (bn) Historical Enterprise Value (EV) 200 -50 Market Cap. Net Debt / (Cash) MI & Prefs EV TTM Valuation Multiples. PE* Valuation Multiples EV / EBITDA Valuation Multiples Max Min Close Max . Min 2014 2013 2012 2011 2010 0 0 2009 0 0 2008 20 2007 20 2006 50 2005 50 2004 40 2014 40 2013 100 2012 100 2011 60 2010 60 2009 150 2008 150 2007 80 2006 80 2005 200 2004 200 Close * = Excludes Unusual Items P / BV P / EBIT* Valuation Multiples Max Min 0 Max Close 2012 Min 2014 0 2013 40 2011 40 2010 80 2009 80 2008 120 2007 120 2006 160 2005 160 2004 0 2014 0 2013 5 2012 5 2011 10 2010 10 2009 15 2008 15 2007 20 2006 20 2005 25 2004 25 Close . P / Sales Valuation Multiples P / FCF Max Page 36 of 47 Min Max Close CONFIDENTIAL For illustration purposes only. Min 2014 2013 2012 0 2011 0 2010 0 2009 0 2008 20 2007 20 2006 1 2005 1 2004 40 2014 40 2013 2 2012 2 2011 60 2010 60 2009 3 2008 3 2007 80 2006 80 2005 4 2004 4 Close Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Consensus Forecasts & Valuation Multiples 100 25 125 25% 80 20 100 20% 60 15 75 15% 50 10% 40 10 25 5% 20 5 0 0% 2013 Last 12m 2014e 2015e P/EBIT / PE 30% Growth / Margin ($ bn) 150 0 2016e -25 0 2013 -5% Revenue Revenue Growth Last 12m PE* EBIT* Margin P/BV Consensus Forecasts - Valuation Multiples Consensus Forecast Revenues, Growth & Margin 2014e 2015e 2016e P / EBIT* P / BV . . "e" = Consensus Forecasts (estimates) * = Excluding Unusual Items Last 12m = Last 12 months Consensus Forecast EPS Changing Consensus Forecasts - EPS 6 300% 12.00 5 4 10.00 200% USD 100% 1 0% 2014e 2015e 0.00 -100% EPS* Unusual Items 2013 -2 2014 Q2 2.00 2016e EPS* Growth . . 2016e Last 12m 2014 Q1 2015e 2013 2013 Q4 4.00 2014e 0 2013 Q3 6.00 Last 12m USD 2 -1 2013 Q2 8.00 3 Valuation Multiples & Financial Ratios y/e 31 Dec 2013 Last 12m 2014e 2015e 2016e Profit & Loss Enterprise Value (EV) Ratios EV / Sales EV / EBITDA EV / Net Income* Share Price (P) Ratios P / Sales P / EBIT* PE* PEG* Other Ratios Earnings yield* Dividend Yield Pay-Out Ratio Interest Cover* Page 37 of 47 Last 12m Balance Sheet 1.9 >50 >100 2.0 >50 >100 5.1 1.7 >50 >100 1.8 >50 >100 5.0 Consensus Estimates 1.6 1.3 1.1 30.0 20.4 15.3 >100 >100 58.1 1.6 >50 >100 -- 1.4 >50 >100 0.2 1.1 42.5 60.9 0.4 P / BV BV Per Share MVA EV / Asset Value ($) Efficiency (DuPont) Analysis Net Income* Asset Turnover Total Assets / Equity ROE* Net Debt / EBITDA Net Debt / Total Assets 0.2% --5.3 0.1% --3.8 0.1% --1.6 0.7% --11.4 1.6% --24.9 21.9% 1.0% 0.4% 0.59 106.9% 22.3% 0.8% 0.2% 0.38 171.3% 22.1% 0.2% 0.2% 0.30 -48.5% 20.2% 1.5% 1.0% 2.22 >300% 19.5% 2.7% 1.9% 5.32 139.8% Select P&L Data Revenue Growth EBIT* Margin Net Income* Margin EPS* ($) EPS* Growth 2013 CONFIDENTIAL 2014e 2015e 2016e Consensus Estimates 15.4 14.3 11.1 21.1 22.7 29.1 3.5 3.2 2.8 3.3 3.0 2.7 15.5 21.0 3.7 3.5 14.1 23.0 3.9 3.8 0.4% 185.4% 412.1% 2.8% 0.2% 215.7% 357.5% 1.7% 0.2% 212.1% 433.4% 1.4% 1.0% 231.3% 431.1% 9.8% 1.9% 243.6% 399.7% 18.3% --- --- --- --- --- 27.28 >50 4.6% -- 28.04 >50 5.2% -- 30.69 >50 4.6% -- 23.67 >50 4.7% -- 18.07 >50 4.7% -- Cash Flow P/ Op FCF P / FCF CAPEX / Sales FCF / Dividends Notes: * = Excluding Unusual Items Last 12m = Last 12 months For illustration purposes only. MVA = Market Value Added ie. Market Cap / Total Assets Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Industry Analysis & Drivers Industry Analysis & Drivers es Page 38 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 US e-commerce Industry Overview USA Retail E-commerce (Seasonally Adjusted ) USA Retail E-commerce 80 40% 60 30% 40 20% 20 10% 0 0% 60% 50% Growth USD (bn) 40% 30% 20% USA Retail E-commerce Growth USA Retail E-commerce Growth 2014 2013 2012 2011 2010 2009 2008 2007 2006 -10% -10% USA Retail E-commerce USA Retail Sales 2005 -20 0% 2004 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 10% Amazon N. American Revenue Growth Source: US Census Bureau, Indigo Sources: USA Census Bureau , Indigo Equity Research Data for the latest Q is not yet available. Overview of the USA e-commerce market: Since 1990, e-commerce has grown rapidly, but still accounts for just 6% of all US retail sales. This suggests that much growth potential remains; but it is uncertain what percentage of commerce will ultimately shift online. - E-commerce growth has been helped by faster data transmission speeds (broadband), improving technology, increasing economies of scale; falling transaction prices, better service quality, more available goods online, better ease of online trading, greater consumer acceptance (and trust) …. - Favourable tax treatment on online sales has also helped, but these are being slowly phased out. - Whereas, the key disadvantages of retail e-commerce are that customers are unable to touch the goods, physical (non-digital) goods are delivered by post (incurring extra costs and delayed consumer satisfaction); and increased risk or faulty / damaged goods and fraud. - Internet and Broadband growth are slowing in the OECD as markets become saturated. Conversely, internet & e-commerce growth is strongest outside OECD (eg. China) where penetration is lowest. - Note that estimates of the e-commerce market size and growth vary somewhat between analysts. Debit and credit cards remain the main method of payment for online transactions (e-commerce) in the US. PayPal dominates the alternative online payments, accounting for c. 16-8% of USA e-commerce in 2012. Ecommerce Regulation: Ecommerce and e-payment solutions (and the internet) in its earliest days was lightly regulated, but this is changing as ecommerce grows in size. In general, regulation & taxes is favourable towards the internet. However this is a complex area as different countries have very different laws and incentive structures. USA Internet Penetration USA E-commerce % of all Retail Sales 100% 10% 80% 8% 60% 6% 40% 4% 20% Internet Penetration (%) 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 Broadband Penetration (%) Sources: Nielsen Online, ITU, Internet World Stats Page 39 of 47 2004 0% 2014 2013 2012 2011 2010 2009 2008 2007 2006 2004 2005 2% 0% CONFIDENTIAL For illustration purposes only. Sources: USA Census Bureau, Indigo Equity Research Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Mobile Commerce & Payments Industry Overview SmartPhones 5 50% 0 0% 0% -5 Growth iPad Sources: IAB, Indigo Equity Research 2014 100% 2013 10 2012 150% 2011 15 2010 200% 2009 20 2008 250% 2007 25 2006 300% 2005 Units (m) Growth 30 2004 2014 2013 2012 0 2011 20% 2010 100 2009 40% 2008 200 2007 60% 2006 300 2005 80% 2004 Units (m) 400 Growth iPad Unit Sales Global SmartPhone Sales (units) -50% Growth iPad sales are shown as a proxy for Tablet PCs. Data for the latest Q is not yet available. Mobile payments & commerce may be about to take-off Overview The next stage of online development is the on-going evolution from the desktop to mobile devices. Mobile services are still at an early stage of development but are growing quickly. They generate relatively few revenues, much hype and constant speculation that they are about to become critical. - Mobile payments; transforming smartphones into payment devices. - Mobile commerce; shopping via mobile devices. Gaining traction? Every year since mid 2000's analysts have wrongly predicted that this year is “the year of mobile services”. There is speculation that mobile commerce, advertising & location based services are finally gaining traction; as now the hardware & technology is finally in place & consumer acceptance is growing. This is being driven by more people having internet enabled wireless devices (ie. laptops, smartphones, tablet PCs ….), smartphones are becoming more sophisticated (eg. with faster processors, more apps and larger screens) and broadband wireless data services (3G, 4G, WiFi …) are becoming more widespread & cheaper. For example; there are almost as many mobile internet users in 2012 as there were PC internet users 2000. Smartphone penetration is growing quickly, its estimated that over 50% of US wireless subscribers now one. Also, various new milestones are being achieved, such as Facebook now has over 600m active mobile users. There is much anecdotal evidence of consumers using smartphones to comparison shop; finding what they want in stores, (eg. with their cameras & barcode-scanning apps), then buying it later more cheaply online. However, while consumer adoption of mobile devices is strong, the growth of mobile services slow. Technology issues, small screens, fragmented media market and poor services restrict adoption. There are concerns that consumers may take much longer than expected to accept these services for a variety of potential reasons such as security, privacy, familiarity with the technology, ease of use, benefits ….. Underlying the slow adoption is the issue that it is the companies are pushing the mobile services, it is not the the consumer who is demanding them. To encourage adoption, many services are offer free initially; which leads consumers to expect them to remain free. This was the same mistake made in Web 1.0 by companies like Yahoo who expected consumers to migrate to paid (premium) services. Mobile payments overview Electronic payments is a huge market and e-commerce is still relatively small but is growing rapidly. In 2011, Visa processed c. $3.9 trillion in payments globally, MasterCard did c. $3.1 trillion and PayPal did only $0.1 trillion. In 2012 e-commerce represents c. 5-6% (c. $210 bn) of all c. $4.3 trillion US retail sales. Mobile payments has much potential, but its still relatively early days and there are few revenues yet. Consumers have shown little interest in paying with their mobile phones when it has been possible. Mobile payments has promised a lot but delivered very little. Mobile payment adoption has been delayed by: a lack of agreement on technology (NFC, SMS …) and standards (between, banks retailers, credit cards, …. on things like security … ), lack of familiarity with the technology and numerous competing services. Also, there is a lack of services (Isis have yet to be launched, Google wallet is not widely available, ….). Page 40 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Tables of Historical Financial Results Tables of Historical Financial Results Quarterly Since 2012 Financial Tables Quarterly & Annual Financial Accounts ……………………………………………………………………………………………………………… Page 42 Revenue Data ………………………………………………………………………………………………………………………………………… Page 43 Revenue & EBIT by Region ………………………………………………………………………………………………………………………… Page 44 Cost & Expenses Data ……………………………………………………………………………………………………………………………………… Page 45 Page 41 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Quarterly Financial Accounts ($ m) y/e 31 Dec Profit & Loss Revenues Revenue Growth Gross Margins EBIT EBIT Margin Profit before Tax Tax Charge Net Income Net Income Margin EPS ($) EPS Growth EPS* ($) EPS Growth* 2012 2013 2014 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Revenue 1 13,185 1 12,834 1 13,806 1 21,268 1 16,070 1 15,704 1 17,092 1 25,587 1 19,741 1 19,340 Revenue Growth Gross Profit Margin 33.8% 24.0% 29.5% 26.1% 26.9% 25.3% 22.0% 24.1% 21.9% 26.6% 22.4% 28.6% 23.8% 27.7% 20.3% 26.5% 22.8% 28.8% 23.2% 30.7% EBIT 192 107 -28 405 181 79 -25 510 146 -15 EBIT Margin Pre Tax Profit 1.5% 84 0.8% 146 -0.2% -22 1.9% 337 1.1% 81 0.5% 17 -0.1% -43 2.0% 451 0.7% 120 -0.1% -27 Tax Rate Net Income 51% 130 -7 --274 -97 -82 --7 28% -41 40% 239 61% 108 --126 Net Income Margin EPS 1.0 % 0.28 0.1 % 0.02 -2.0 % -0.61 0.5 % 0.21 0.5 % 0.18 0.0 % -0.02 -0.2 % -0.09 0.9 % 0.51 0.5 % 0.23 -0.7 % -0.27 EPS Growth -35.5 % -96.3 % -- -45.1 % -37.3 % -- -85.2 % 143.2 % 30.3 % -- -0.02 -0.09 0.51 -- -61.4 % 143.2 % 0.23 30.3 % -0.27 -- EPS* 0.28 0.02 EPS* Growth -35.5 % -96.3 % -0.23 0.21 0.18 -- -45.1 % -37.3 % Q3 - Q4 - * = Excludes Unusual Items Annual Financial Accounts ($ Bn) y/e 31 Dec Profit & Loss Revenues Revenue Growth Consensus Estimates 2013 2014e 2015e 74.5 90.9 109.3 21.9% 22.1% 20.2% Revenue Revenue Growth 2004 6.9 31.5% 2005 8.5 22.7% 2006 10.7 26.2% 2007 14.8 38.5% 2008 19.2 29.2% 2009 24.5 27.9% 2010 34.2 39.6% 2011 48.1 40.6% 2012 61.1 27.1% EBIT EBIT Margin Pre Tax Profit Tax Rate Net Income Net Income Margin EPS EPS Growth DPS 0.4 6.4% 0.4 -65% 0.6 8.5% 1.39 -- 0.4 5.1% 0.4 22% 0.4 4.2% 0.84 -39.2% - 0.4 3.6% 0.4 50% 0.2 1.8% 0.45 -46.8% - 0.7 4.4% 0.7 28% 0.5 3.2% 1.12 150.5% - 0.8 4.4% 0.9 27% 0.6 3.4% 1.49 33.0% - 1.1 4.6% 1.2 22% 0.9 3.7% 2.04 36.7% - 1.4 4.1% 1.5 24% 1.2 3.4% 2.53 23.8% - 0.9 1.8% 0.9 31% 0.6 1.3% 1.37 -45.8% - 0.7 1.1% 0.5 79% -0.0 -0.1% -0.09 -106.3% - 0.7 1.0% 0.5 32% 0.3 0.4% 0.59 -- 0.2 0.2% 0.2 25% 0.1 0.2% 0.30 -48.5% - 1.6 1.5% 1.5 13% 1.1 1.0% 2.22 -- Balance Sheet Intangible & Goodwill Assets Tangible Fixed Assets Current Assets Total Assets Current Liabilities Long term Liabilities Total Liabilities Share Capital & Reserves Total Liabilities & Reserves 2004 0.1 0.6 2.5 3.2 1.6 1.9 3.5 -0.2 3.2 2005 0.2 0.6 2.9 3.7 1.9 1.6 3.5 0.2 3.7 2006 0.2 0.8 3.4 4.4 2.5 1.4 3.9 0.4 4.4 2007 0.2 1.1 5.2 6.5 3.7 1.6 5.3 1.2 6.5 2008 0.6 1.6 6.2 8.3 4.7 0.9 5.6 2.7 8.3 2009 1.8 2.2 9.8 13.8 7.4 1.2 8.6 5.3 13.8 2010 1.9 3.1 13.7 18.8 10.4 1.6 11.9 6.9 18.8 2011 2.6 5.2 17.5 25.3 14.9 2.6 17.5 7.8 25.3 2012 3.3 8.0 21.3 32.6 19.0 5.4 24.4 8.2 32.6 2013 2.7 12.9 24.6 40.2 23.0 7.4 30.4 9.7 40.2 2014e 2.7 13.1 27.1 42.9 25.5 7.4 33.0 9.9 42.9 2015e 2.7 13.3 31.3 47.2 28.9 7.4 36.3 11.0 47.2 Cash Flow Op FCF Investing Financing Cash Flow FCF 2004 0.6 -0.3 -0.1 0.2 0.5 2005 0.7 -0.8 -0.2 -0.3 0.5 2006 0.7 -0.3 -0.4 0.0 0.5 2007 1.4 0.0 0.1 1.5 1.2 2008 1.7 -1.2 -0.2 0.2 1.4 2009 3.3 -2.3 -0.3 0.7 2.9 2010 3.5 -3.4 0.2 0.3 2.5 2011 3.9 -1.9 -0.5 1.5 2.1 2012 4.2 -3.6 2.3 2.8 0.4 2013 5.5 -4.3 -0.5 0.6 2.0 2014e 4.9 -4.3 0.1 0.8 0.7 2015e 6.3 -5.1 0.0 1.2 1.2 EBIT EBIT Margin Profit before Tax Tax Charge* Net Income Net Income Margin EPS ($) EPS Growth DPS ($) Notes: Sources: Annual Financial Report & Accounts * = Excludes Unusual Items Growth** = Estimated organic revenue growth excluding major acquisitions & disposals. (Also note that this is NOT adjusted for currency movements.) Growth rates are on a Year-on-Year (YoY) basis, unless stated otherwise. Page 42 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Revenue Data ($ m) y/e 31 Dec 2012 2013 2014 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 1 1 1 1 1 1 1 1 1 1 Group Revenue Media 4,710 4,119 4,600 6,514 5,058 4,397 5,033 7,227 5,467 4,844 EGM 7,975 8,161 8,558 13,934 10,214 10,415 11,048 17,126 13,017 13,278 500 13,185 554 12,834 648 13,806 820 21,268 798 16,070 892 15,704 1,011 17,092 1,234 25,587 1,257 19,741 1,218 19,340 Media EGM 19.0% 42.7% 12.5% 38.5% 10.8% 35.5% 8.4% 27.7% 7.4% 28.1% 6.7% 27.6% 9.4% 29.1% 10.9% 22.9% 8.1% 27.4% 10.2% 27.5% Other (AWS) Total 60.8% 33.8% 54.3% 29.5% 59.2% 26.9% 61.1% 22.0% 59.6% 21.9% 61.0% 22.4% 56.0% 23.8% 50.5% 20.3% 57.5% 22.8% 36.5% 23.2% Group Revenue Composition Media EGM 35.7% 60.5% 32.1% 63.6% 33.3% 62.0% 30.6% 65.5% 31.5% 63.6% 28.0% 66.3% 29.4% 64.6% 28.2% 66.9% 27.7% 65.9% 25.0% 68.7% 3.8% 100.0% 4.3% 100.0% 4.7% 100.0% 3.9% 100.0% 5.0% 100.0% 5.7% 100.0% 5.9% 100.0% 4.8% 100.0% 6.4% 100.0% 6.3% 100.0% Revenue - Media N America 2,197 1,874 2,215 2,903 2,513 2,173 2,609 3,513 2,825 2,464 International Total 2,513 4,710 2,245 4,119 2,385 4,600 3,611 6,514 2,545 5,058 2,224 4,397 2,424 5,033 3,714 7,227 2,642 5,467 2,380 4,844 Revenue - Media Growth N America International Total 16.6% 21.2% 19.0% 18.2% 8.2% 12.5% 14.9% 7.1% 10.8% 13.3% 4.8% 8.4% 14.4% 1.3% 7.4% 16.0% -0.9% 6.7% 17.8% 1.6% 9.4% 21.0% 2.9% 10.9% 12.4% 3.8% 8.1% 13.4% 7.0% 10.2% Revenue - EGM N America International Total 4,772 3,203 7,975 4,937 3,224 8,161 5,061 3,497 8,558 8,503 5,431 13,934 6,128 4,086 10,214 6,478 3,937 10,415 6,732 4,316 11,048 10,648 6,478 17,126 7,829 5,188 13,017 8,366 4,912 13,278 Revenue - EGM Growth N America International Total 44.5% 40.2% 42.7% 41.2% 34.4% 38.5% 39.2% 30.4% 35.5% 23.6% 34.7% 27.7% 28.4% 27.6% 28.1% 31.2% 22.1% 27.6% 33.0% 23.4% 29.1% 25.2% 19.3% 22.9% 27.8% 27.0% 27.4% 29.1% 24.8% 27.5% 458 42 500 515 39 554 608 40 648 769 51 820 750 48 798 844 48 892 960 51 1,011 1,170 64 1,234 1,204 53 1,257 1,168 50 1,218 65.3% 23.5% 60.8% 58.5% 14.7% 54.3% 64.3% 8.1% 59.2% 67.5% 2.0% 61.1% 63.8% 14.3% 59.6% 63.9% 23.1% 61.0% 57.9% 27.5% 56.0% 52.1% 25.5% 50.5% 60.5% 10.4% 57.5% 38.4% 4.2% 36.5% Other (AWS) Total Q3 - Q4 - Group Revenue Growth (YoY) Other (AWS) Total Revenue by Division Revenue - Other N America International Total Revenue - Other Growth N America International Total Notes: * = Excludes Unusual Items Growth** = Estimated organic revenue growth excluding major acquisitions & disposals. (Also note that this is NOT adjusted for currency movements.) Growth rates are on a Year-on-Year (YoY) basis, unless stated otherwise. Page 43 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Revenue & EBIT by Region ($ m) y/e 31 Dec 2012 2013 2014 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 1 1 1 1 1 1 1 1 1 1 7,427 5,758 7,326 5,508 7,884 5,922 12,175 9,093 9,391 6,679 9,495 6,209 10,301 6,791 15,331 10,256 11,858 7,883 11,998 7,342 13,185 12,834 13,806 21,268 16,070 15,704 17,092 25,587 19,741 19,340 Revenue Growth by Region USA 35.9% 35.5% 32.9% 23.0% 26.4% 29.6% 30.7% 25.9% 26.3% 26.4% International Total 31.1% 33.8% 22.2% 29.5% 19.8% 26.9% 20.8% 22.0% 16.0% 21.9% 12.7% 22.4% 14.7% 23.8% 12.8% 20.3% 18.0% 22.8% 18.2% 23.2% Revenue Composition by Region USA International 56.3% 43.7% 57.1% 42.9% 57.1% 42.9% 57.2% 42.8% 58.4% 41.6% 60.5% 39.5% 60.3% 39.7% 59.9% 40.1% 60.1% 39.9% 62.0% 38.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Q3 - Q4 - Revenue by Region Revenue by Region USA International Total Total EBIT by Region EBIT by Region N America International Profit Corporate Costs Total EBIT Margins by Region N America International 349 49 398 -206 192 344 16 360 -253 107 291 -59 232 -260 -28 608 70 678 -273 405 457 -16 441 -260 181 409 409 -330 79 295 -28 267 -292 -25 725 151 876 -366 510 562 -60 502 -356 146 438 -34 404 -419 -15 4.7% 0.9% 4.7% 0.3% 3.7% -1.0% 5.0% 0.8% 4.9% -0.2% 4.3% 0.0% 2.9% -0.4% 4.7% 1.5% 4.7% -0.8% 3.7% -0.5% Total 1.5% 0.8% -0.2% 1.9% 1.1% 0.5% -0.1% 2.0% 0.7% -0.1% EBIT Growth by Region N America International Total 20.3% -72.0% -40.4% 60.7% -90.7% -46.8% 102.1% -150.9% -135.4% 113.3% -60.5% 55.8% 30.9% -132.7% -5.7% 18.9% -100.0% -26.2% 1.4% -52.5% -10.7% 19.2% 115.7% 25.9% 23.0% 7.1% 275.0% #DIV/0! -19.3% -119.0% EBIT Composition by Region N America International Total 87.7% 12.3% 100.0% 95.6% 4.4% 100.0% 125.4% -25.4% 100.0% 89.7% 10.3% 100.0% 103.6% -3.6% 100.0% 100.0% 0.0% 100.0% 110.5% -10.5% 100.0% 82.8% 17.2% 100.0% 112.0% -12.0% 100.0% 108.4% -8.4% 100.0% Notes: * = Excludes Unusual Items Growth** = Estimated organic revenue growth excluding major acquisitions & disposals. (Also note that this is NOT adjusted for currency movements.) Growth rates are on a Year-on-Year (YoY) basis, unless stated otherwise. Page 44 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Cost & Expenses Data ($ m) y/e 31 Dec 2012 2013 2014 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 1 1 1 1 1 1 1 1 1 1 Expenses Analysis Cost of Sales 10,027 9,488 10,319 16,136 11,801 11,209 12,366 18,806 14,055 13,399 Operating Expenses Fulfillment 1,295 1,356 1,510 2,258 1,796 1,837 2,034 2,918 2,317 2,382 Marketing & Sales Technology and content (R&D) 480 945 537 1,082 540 1,192 851 1,345 632 1,383 675 1,586 694 1,734 1,133 1,862 870 1,991 943 2,226 General and administrative Other 200 46 232 32 230 43 235 38 246 31 286 32 278 11 318 40 327 35 377 28 2,966 3,239 3,515 4,727 4,088 4,416 4,751 6,271 5,540 5,956 12,993 12,727 13,834 20,863 15,889 15,625 17,117 25,077 19,595 19,355 76.0% 73.9% 74.7% 75.9% 73.4% 71.4% 72.3% 73.5% 71.2% 69.3% 9.8% 3.6% 7.2% 1.5% 10.6% 4.2% 8.4% 1.8% 10.9% 3.9% 8.6% 1.7% 10.6% 4.0% 6.3% 1.1% 11.2% 3.9% 8.6% 1.5% 11.7% 4.3% 10.1% 1.8% 11.9% 4.1% 10.1% 1.6% 11.4% 4.4% 7.3% 1.2% 11.7% 4.4% 10.1% 1.7% 12.3% 4.9% 11.5% 1.9% Other Total Operating Expenses 0.3% 22.5% 0.2% 25.2% 0.3% 25.5% 0.2% 22.2% 0.2% 25.4% 0.2% 28.1% 0.1% 27.8% 0.2% 24.5% 0.2% 28.1% 0.1% 30.8% Total Expenses 98.5% 99.2% 100.2% 98.1% 98.9% 99.5% 100.1% 98.0% 99.3% 100.1% Expenses % Net Sales (% of Gross Profit) Fulfillment 30.2% 30.8% 32.5% 32.6% 31.7% 31.4% 32.5% 32.0% 30.8% 30.7% Marketing & Sales R&D General & Admin. Other Total Operating Expenses 11.2% 22.0% 4.7% 1.1% 69.2% 12.2% 24.6% 5.3% 0.7% 73.6% 11.6% 25.7% 5.0% 0.9% 75.8% 12.3% 19.4% 3.4% 0.5% 68.2% 11.2% 24.4% 4.3% 0.5% 72.2% 11.5% 27.1% 4.9% 0.5% 75.4% 11.1% 27.7% 4.4% 0.2% 75.9% 12.4% 20.4% 3.5% 0.4% 68.7% 11.6% 26.5% 4.4% 0.5% 73.7% 12.2% 28.7% 4.9% 0.4% 76.8% 160 1.2% 3.7% 221 1.7% 5.0% 217 1.6% 4.7% 235 1.1% 3.4% 229 1.4% 4.0% 298 1.9% 5.1% 281 1.6% 4.5% 326 1.3% 3.6% 321 1.6% 4.3% 391 2.0% 5.0% Total Operating Expenses Total Expenses Q3 - Q4 - (Expenses include Stock Based Compensation costs) Expenses % Sales Cost of Sales Operating Expenses Fulfillment Marketing & Sales R&D General & Admin. Stock Based Compensation Costs % Sales % Net Sales Notes: * = Excludes Unusual Items Growth** = Estimated organic revenue growth excluding major acquisitions & disposals. (Also note that this is NOT adjusted for currency movements.) Growth rates are on a Year-on-Year (YoY) basis, unless stated otherwise. Page 45 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Cost & Expenses Data (continued) ($ m) y/e 31 Dec 2012 2013 2014 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 1 1 1 1 1 1 1 1 1 1 Q3 - Q4 - Headcount Data & Analysis Employees 65,600 69,100 81,400 88,400 91,300 97,000 109,800 117,300 124,600 132,600 Growth 73.1% 60.0% 58.7% 57.3% 39.2% 40.4% 34.9% 32.7% 36.5% 36.7% Employee Productivity Analysis Sales / Employees 201.0 185.7 169.6 240.6 176.0 161.9 155.7 218.1 158.4 145.9 EBIT* / Employees EBIT / Employees 2.9 2.9 1.5 1.5 -0.3 -0.3 4.6 4.6 2.0 2.0 0.8 0.8 -0.2 -0.2 4.3 4.3 1.2 1.2 -0.1 -0.1 Net Income / Employees Net Income* / Employees 2.0 2.0 0.1 0.1 -3.4 -1.3 1.1 1.1 0.9 0.9 -0.1 -0.1 -0.4 -0.4 2.0 2.0 0.9 0.9 -1.0 -1.0 Shipping Shipping Revenue Shipping Costs Loss on Shipping 461 -1,129 -668 469 -1,054 -585 517 -1,153 -636 832 -1,798 -966 633 -1,396 -763 646 -1,364 -718 721 -1,532 -811 1,137 -2,344 -1,207 849 -1,829 -980 889 -1,812 -923 % Revenues % Net Revenues 5.1% 15.6% 4.6% 13.3% 4.6% 13.7% 4.5% 13.9% 4.7% 13.5% 4.6% 12.3% 4.7% 13.0% 4.7% 13.2% 5.0% 13.0% 4.8% 11.9% Notes: * = Excludes Unusual Items Growth** = Estimated organic revenue growth excluding major acquisitions & disposals. (Also note that this is NOT adjusted for currency movements.) Growth rates are on a Year-on-Year (YoY) basis, unless stated otherwise. Page 46 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research Amazon 28 Jul 2014 Explanations and Definitions Brief business description - Amazon Amazon is the largest online retail merchant in the US and has significant international operations. It manages sales transactions from purchase to delivery. Amazon also provides cloud computing services (AWS), Web Stores (e-commerce), video streaming, digital book library, kindle e-readers, Kindle PC tablets, Explanation of Company Ratings used by Indigo Equity Research Ltd: Industry View: Industry View = This is an assessment from an investor's perspective of the potential for the industry as a whole to generate ATTRACTIVE profits in the future based on criteria such as: market structure (eg. number of competitors and industry concentration), growth prospects, maturity (stage of the industry life cycle), regulations, technology, disruptive forces, expected changes and speed of any changes. Risk = The risk of earnings disappointment & volatility as well as the risk of a change in the valuation ratios that Company Rating: impact the company's share price. This depends on items such as revenue growth, profit margin volatility, investor sentiment towards the company etc..... But this does not include the market risk of these elements changing. LOW MED. HIGH Risk ### - - Quality - ### - Valuation - - Quality = The quality of the company reflects its ability to maintain or increase earnings from its competitive ### advantages, strategy, brand, management, market position, pricing power, services etc….. Valuation = This is an absolute measure of valuation multiples of the company, based on a range of metrics (multiples) such as: P/Sales, PE, PEG, P/BV, P/ FCF, EV/EBITDA, EV/Sales, Div Yield ….. Comment on Ratings: These qualitative assessments of "Company Ratings" are made for each company on a relative basis compared to other companies with large capitalizations; but are nonetheless subjective and dependent on the analyst's individual opinion & analysis of the company. Financial definitions & abbreviations: FCF = Free Cash Flow Op FCF = Operating Free Cash Flow EBIT = Earnings Before Interest & Tax EBITDA = Earnings Before Interest, Tax, TTM = Trailing 12 Months Last 12m = Last 12 months y/e = (financial) year end EV = Enterprise Value P = (Share) Price PE = Price / Earnings PEG = PE / Growth BV = Book Value Div. = Dividend EPS = Earnings Per Share DPS = Dividends Per Share Depreciation & Amortisation Explanation of what constitutes an unusual or significant item: Indigo Equity Research determined what constituted "Unusual items" in this report on the basis of assessing what items were significantly or materially separate or different to the Company's core business and activities. This a highly subjective assessment made by the analyst on a case-by-case basis. Legal and Important Information Copyright © 2014 Indigo Equity Research Limited Analyst certification: The analyst Nicholas Landell-Mills primarily responsible for the preparation of this research report attests to the following: (1) that the views and opinions rendered in this research report reflect the views of Indigo Equity Research Limited about the subject companies or issuers; and (2) that no part of the research analyst’s compensation was, is, or will be directly related to the specific recommendations or views in this research report. Disclosures: Indigo Equity Research Limited has no investment banking or share trading operations or activities. Reports are prepared at irregular intervals depending on the analyst's judgment. Analysts, associates and members of their households may maintain a financial interest in the securities of companies in the analyst’s area of coverage, subject to compliance with applicable regulations. Indigo Equity Research prohibits analysts, associates and members of their households from serving as an officer, director, advisory board member or employee of any company that the analyst covers. Analysts aim to provide appropriate information on companies. Analysts do not provide any BUY, HOLD, or SELL recommendations in their research and the research reports should not be interpreted as providing such recommendations. Indigo Equity Research does not provide individually tailored investment advice in research reports. This report has been prepared without regard to the particular investments and circumstances or investment objectives of the recipient. Securities and other financial instruments discussed in this report are not deposits and are not insured by any institution. (such as the Federal Deposit Insurance Corporation). This report is not intended for distribution to, or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation. These disclosures should be read in conjunction with the Disclaimer and Important Information below. Disclaimer and Important Information: This document has been prepared by Indigo Equity Research Limited for information and illustration purposes only. This document is not an offer, or the solicitation of an offer, to buy or sell a security or enter into any other agreement. This document does not contain an investment recommendation and is not a complete or comprehensive description of a company. Any projections, forecasts or estimates of potential risk or return or financial results are only illustrative and should not be taken as limitations of the maximum possible loss or gain. The information is provided in this document at the date of preparation and is subject to change. While this information has been obtained from sources believed to be reliable, we do not represent that it is accurate or complete and should not be relied on as such. Indigo Equity Research Limited, its directors and employees, can accept no liability or responsibility for any direct, indirect or consequential loss arising from use of this document or its contents. Past performance is no indication of future results. Real results may vary from forecasts. Historic price performance may be presented in a currency other than the currency of the country in which you reside. Your actual return on this product may increase or decrease with fluctuations between currencies and market conditions. The securities and companies discussed in this document may not be suitable for all investors. It is recommended that investors independently evaluate each security, company or instrument discussed in this document, and consult other independent advisors. This document is directed at persons and investment professionals and have considerable experience in matters relating to investments, and equity analysis and research. This report must not be acted on or relied on by persons who are not experienced investment professionals. Indigo Equity Research Limited is not regulated by any financial services authority. This document may not be reproduced, distributed or published by any person for any purpose without Indigo Equity Research Limited's prior written consent. Indigo Equity Research Limited ("Indigo Equity Research") is registered in England, Company No. 7315966. Address: Vintage Yard, 59-63 Bermondsey Street, London SE1 3XF, UK. Website: www.indigo-equity-research.com and contact email: info@indigo-equity-research.com. Page 47 of 47 CONFIDENTIAL For illustration purposes only. Sources: Amazon, Indigo Equity Research