April 24, 2014
This letter contains information about the following for your Online Course:
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Online Course Start Dates
Online Log-in Information and Other
Online Information
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Book Ordering Information
Blackboard Orientation Sessions
Proctors
Online Course Start Dates:
Online courses are NOT self-paced. The courses begin on the start date listed below and end on the end
date listed below. You need to get into the course the first day of the class (to avoid being dropped from
the class after the second week) and then continue to access the course at least two or three times a
week for the entire term of the course. Your course will appear in Blackboard on the first day of the
start of your course.
Online Log-in Information:
DMACC uses Blackboard to deliver courses. You can find the link by going to the DMACC homepage
(http://www.dmacc.edu) and clicking the Login button on the top right of the page. Click on Access Online
Courses from the list. Note: If you have previously taken a course through DMACC online, you need
to delete any old bookmarks and use the new one provided.
• Your log-in ID and password for Blackboard are identical to your log-in ID and password for the
DMACC Webmail system. You were previously sent information from the DMACC Registrar with this
log-in ID and password. Please note that Blackboard and the DMACC Webmail are tied together. If
you change your password in the DMACC Webmail system, it automatically changes the Blackboard
password. If you have been a DMACC student previously, you may already know your log-in ID and
password for the Webmail system.
• If you have forgotten your password or if you have not received your letter, you can change your own
password easily. Go to http://www.dmacc.edu/helpdesk and click on the DMACC Username Look-up
or Reset Your Password. Provide the needed information and you’re set to go.
Please note that the Web Info System, which is used for registering for classes, uses different login information and should not be confused with your Online Course log-in. You can contact
DMACC Tech Support at 515-965-7300 for assistance.
Online Information:
The links on the Online Webpage contain answers for frequently asked questions, tutorials, information
on free tutoring, contacts and links to various help sites. Please visit the links found at
www.dmacc.edu/online.
Book Ordering Information:
In most cases you are required to have a book for your course. To find out exactly which book, you can
click on Bookstore under the Student Services Tab; then select Books for Online Classes from the
menu on the left. Next, select Textbooks and Course Materials. This will bring up a screen where you
use the dropdown lists to select your course. You will see the textbook information for this particular
section. Be sure to buy the textbook designated for the specific section you are enrolled in.
Microsoft Office is available at the Bookstore for students at a cost of $10.00. Purchasing this
software and installing it on your computer will help make your online course easier to utilize.
Student Orientation:
Students will be able to access an online orientation course by logging into Blackboard at
http://dmacc.blackboard.com. The orientation course is called “Blackboard Orientation.” This online
orientation is for your practice only.
You can also access the online orientation at http://www.dmacc.edu/online/tutorials.asp.
Students are invited to attend a face-to-face orientation session intended to familiarize students with the
online course management application. These sessions are voluntary only and are not mandatory.
Important: You must bring your DMACC username and password to training. If you do not have your
username and password, call the DMACC Helpdesk (515-965-7300) before attending training.
Blackboard Face-to-Face Orientation
Ankeny (Bldg 6, Room 28)
May 20: 1 – 2 PM
May 20: 3 – 4 PM
Blackboard Face-to-Face Orientation
Newton (Room 130A)
May 21: 1 – 2 PM
Boone (Room 215)
May 22: 10 – 11 AM
Urban (Bldg 1 – Room 214)
May 19: 9 – 10 AM
May 19: 2 – 3 PM
Carroll (Room 158)
May 20: 10 – 11 AM
West (Room 126E)
May 20: 2 – 3 PM
Proctors:
Some of your instructors will require you to have a proctor for your tests. You will be required to find your
own proctor at your location. Suggestions for proctors are Chaplains, Librarians at your Public Library,
School Administrators, Official Testing Centers or any DMACC Academic Achievement Center. Your
instructor will provide you with more information in the syllabus or prior to an exam if there is a proctor
requirement.
Tech Support:
If you have questions about your course that are NOT technically related, you should attempt to contact
your instructor first. In many cases, it is just a matter of the instructor making a minor change. If you find
that your question requires more technical assistance, you can contact Tech Support at
techsupport@dmacc.edu or go to their web site at www.dmacc.edu/helpdesk. You can also call Tech
Support at 515-965-7300 or 1-800-362-2127 X7300.
Sincerely,
Mark Steffen, Executive Director – Program Development