Review of operations 24 There were no significant changes to the operations of the business in the year under review. As in the previous year, Stamford College Petaling Jaya, Regent School of Economics and Stamford College Malacca were the three centres that performed well in the Group. Stamford College Ampang showed some improvement over the previous year. There were also no changes in the range of courses offered or any indication in the market of any change in the nature of the demand for tertiary level courses. Partner universities and institutions also remained the same for most part of the year except that the University of Northumbria indicated that they are planning to relocate their activities to another country (see below). Government policies established in 2002, especially those introducing more liberal criteria for admission to local universities and the increase of STPM classes in Government schools continued to impact on the patterns of admission into private colleges. There was also growing competition for SPM students from local private universities that enrol such students into their degree programmes through diploma and foundation courses. Lembaga Akreditasi Negara (LAN) regulations tightening admission qualifications to degree programmes also had an impact on the admission of students into degree programmes. At the same time however, the availability of government loans through the Perbadanan Tabung Pendidikan Tinggi Nasional (PTPTN) gave an important source of funds to students from poorer backgrounds to pursue university courses. The year under review saw an increase in the number of students registering with the college with government loans from PTPTN. The loans are available for all Diploma and Degree courses that have Ministry of Education approval. The PTPTN loan fund is seen as a significant source of funds for the private sector, especially because of the arrival of colleges that are able to subsidise fees through recourse to community supported funds. Private colleges across the country were invited to participate in the second Unemployed Graduates' Training Scheme that was organised by the Pembangunan Sumber Manusia Berhad (PSMB) in early 2003. The Scheme, first introduced in 2002, was aimed at equipping unemployed graduates with effective employable skills. PSMB identified English language, IT, Accounting and Business Datuk Dr. Fong Chan Onn with Stamford GTS students. Development as the areas of training that would benefit the unemployed graduates most. Malaysian graduates from both local and foreign universities were eligible to apply. GTS II, as it was known, included training programmes in IT, Business, Accounting and English. Unemployed graduates who satisfied the criteria stipulated by PSMB were paid a monthly allowance of RM500 for attending the courses. In exchange they had to commit to attending the course regularly from 8.00am to 4.00pm, 5 days a week, for up to 6 months in some courses. The cost of teaching the programmes was funded by a special allocation from government. The Stamford College Group bid for and secured several classes under the Scheme. Classes in English and Business were run at Stamford College PJ, Stamford College Sabah, Regent School of Economics and Stamford College Kuching. Review of operations (cont'd) 25 The participation in the GTS II project had more advantages than just the opportunity for additional revenue. Teaching the course provided valuable insights into the needs of graduates that could be useful in structuring extra-curricular programmes for full-time students at Stamford. A recognition of some of these needs in graduates registering for GTS II enabled Stamford to add special activities and projects over and above that officially prescribed in the programme by PSMB. In Stamford College Sabah, which secured the largest number of students for the Scheme within the Group, students participated in several community projects including Stamford College Sabah GTS trips to remote villages where they distributed books and students do community service. gave English lessons to village children. Demand for tertiary level courses The chase for a degree is now the main driving force of students entering private higher education colleges. Even students registering for diploma courses do not as a general rule plan to stop their studies at the end of the course but look to continue their studies to the degree level. Whilst this drive is in tandem with government plans to increase the number of graduates in the workforce, colleges have to ensure that the high output of graduates does not in any way dilute learning outcomes. Stamford's quality processes constantly address this issue to find ways to ensure that those in pursuit of a degree have a worthy education to support their qualification. The disciplines most sought after in Stamford are Business, Accounting and Computer Science. This reflects trends in other private and public institutions. Courses in these areas of study leading to degrees continue to be the leading revenue earners for the Group. In October 2003, the University of Northumbria, Stamford's partner university in business and engineering programmes, indicated that it would phase out its courses in Stamford College but allowing enough time for all students in the course to complete their programmes. In the light of this decision new partner universities will be found to offer business, engineering and other courses from 2004. Stamford College Petaling Jaya was the best performing centre. Stamford College Malacca maintained a steady position although the profits were down from the previous year. Graduation 2003 Dato' Hishammuddin Tun Hussein presenting awards to Stamford students. Stamford USM graduation at Universiti Sains Malaysia. The Stamford College graduation ceremony for 2003 was held on 4 October 2003 when nearly 2000 students received their awards. Dato' Hishammuddin Tun Hussein, the guest of honour at the ceremony, gave out the awards. Separate convocation ceremonies were held by Universiti Sains Malaysia and Convocation of the Northmbria University. University of Northumbria at earlier dates for Stamford students graduating with qualifications from those universities. Review of operations (cont'd) 26 Quality Education The Stamford Centre for Academic Excellence which is responsible for implementing and measuring quality in the college, carried out a major survey of all the quality processes in the delivery of education, which covered among other matters the observation of teachers in the classrooms, the examination process and the maintenance of student records. Programmes to enhance student learning were introduced into all colleges. Still on the issue of quality, Stamford College extended the scope of quality certification in two respects. Firstly, the College moved towards the extension of the scope of Quality Services to the provision of student services at Stamford College Petaling Jaya. This aspect of the certification process ensures that colleges provide services to students that meet international criteria set under the ISO standards. The second phase of the process involved the upgrading of the entire ISO quality processes at Stamford College Berhad from the 1994 standards, which the college obtained in 2001, to the 2000 standards. This reflects the objectives of the International Certification Body itself. The main objective in the 2000 standards is to demonstrate greater emphasis on customer needs reflecting continual improvement. The decision to move in this direction was part of the general decision to use quality education as a means to develop the colleges' role as educational providers. Stamford College was awarded the BS EN ISO 9001:2000 Certification for the 'Provision of Education Management Services and Support' and 'Provision of Student Support and Services'. Thus Stamford College Berhad is now certified on the ISO 2000 standards. At the same time Stamford College Petaling Jaya has become an ISO Certified Centre. The certification was awarded by the Independent European Certification Limited (IEC) UK. Stamford College receives the BS EN ISO 9001:2000 Certification. Rights Issue The corporate highlight of the year was the offer to shareholders of securities in the company to, inter alia, increase the authorised capital of Stamford College Berhad from RM50,000,000 to RM100,000,000. One of the objects of the exercise, details of which have been publicised to shareholders at an earlier date, is to increase the issued share capital of the company to RM40,000,000 in line with existing Bursa Malaysia Listing Requirements. The Rights Issue was extremely successful taking into consideration all the economic factors that affect such an exercise. The total acceptances and excess share applications received for the Rights Issue amounted to 22,108,832 Rights Shares. This represents an over-subscription of 6,108,832 Rights Shares or 38.18% over the 16,000,000 shares that were available for subscription under the Rights Issue. Audit committee report 27 COMPOSITION The Audit Committee currently comprises the following directors:Chairman Dato' Meor Chek Hussien bin Mahayuddin (Independent Non-Executive Director) ^ (Elected as Chairman on 29 July 2003) ^ Foo Peng Sang @ Woo Kau (Independent Non-Executive Director) # (Resigned on 22 June 2003) # Members Lim Ah Chong (Executive Director) Yang Chaw Nam (Independent Non-Executive Director) * * (Appointed on 21 November 2003) George Leong Chee Fook (Independent Non-Executive Director) ** ** (Resigned on 21 November 2003) TERMS OF REFERENCE Policy The policy of the Audit Committee is to ensure that internal and external audit functions are properly conducted and that audit recommendations are being carried out effectively. Objectives The objectives of this policy are to comply with Chapter 15 of the Listing Requirements of the Bursa Malaysia Securities Berhad and to relieve the full Board of Directors from detailed involvement in the review of the results of internal and external audit activities and yet ensure that audit findings are brought to the highest level for consideration. Membership 1. The Audit Committee shall be appointed by the Board from amongst the directors of the Company which fulfils the following requirements:! ! ! ! ! (a) the Committee must be composed of no fewer than 3 members; (b) a majority of the Committee must be independent directors; and (c) at least one member of the Committee:(i) must be a member of the Malaysian Institute of Accountants; or (ii) if he is not a member of the Malaysian Institute of Accountants, he must have at least 3 years' working experience and:(aa) he must have passed the examinations specified in Part 1 of the 1 st Schedule of the Accountants Act 1967; or (bb) he must be a member of one of the associations specified in Part II of the 1st Schedule of the Accountants Act 1967. 2. No alternate director shall be appointed as a member of the Committee. 3. The members of the Committee shall elect a Chairman from among their numbers who shall be an independent director. 4. In the event of any vacancy in the Committee resulting in the non-compliance of the Listing Requirements of the Exchange pertaining to composition of Audit Committee, the Board of Directors shall within three months of that event fill the vacancy. 5. The Board shall review the term of office of Committee members no less than once every three years. Audit committee report (cont'd) 28 Authority The Committee is authorised by the Board, in accordance with the procedures to be determined by the Board (if any) and at the cost of the Company, to:(a) investigate any activity within the Committee's terms of reference; (b) have resources which are reasonably required to enable it to perform its duties; (c) have full and unrestricted access to any information pertaining to the Company or the Group; (d) have direct communication channels with the external auditors and person(s) carrying out the internal audit function or activity (if any); (e) obtain outside legal or other independent professional advice and secure the attendance of outsiders with relevant experience and expertise if it considers this necessary; (f) convene meetings with the external auditors, excluding the attendance of the executive members of the committee, whenever deemed necessary. Functions The functions of the Audit Committee shall be:(a) To review:(aa) the quarterly results and year end financial statements, before submission to the Board, focusing particularly on:(i) any changes in accounting policies and practices; (ii) significant adjustments arising from the audit; (iii) the going concern assumption; and (iv) compliance with accounting standards and other legal requirements. (bb) any related party transaction and conflict of interest situations that may arise within the Company or the Group including any transaction, procedure or course of conduct that raises questions of management integrity. (cc) with external auditor:(i) the audit plan; (ii) his evaluation of the system of internal controls; (iii) his audit report; (iv) his management letter and management's response; and (V) the assistance given by the Company's employees to the external auditor. (b) In respect of the appointment of external auditor:(i) To review whether there is reason to believe that the external auditor is not suitable for re-appointment; (ii) To consider the nomination of a person or persons as external auditors an the audit fee; and (iii) to consider any questions of resignation or dismissal of external auditor. (c) In respect of the internal audit function:(i) to review the adequacy of the scope, functions and resources of internal audit function, and that it has the necessary authority to carry out its work; (ii) to review the internal audit programme and results of the internal audit process and where necessary to ensure that appropriate action is taken on the recommendations of the internal audit function; (iii) to review any appraisal or assessment of the performance of members of the internal audit function; (iv) to approve any appointment or termination of senior staff members of the internal audit function; and Audit committee report (cont'd) 29 ! ! (v) to inform of any resignation of internal audit staff member and provide the resigning staff member an opportunity to submit his reasons for resigning; (d) To carry out such other functions as may be agreed to by the Audit Committee and the Board of Directors. Overseeing the Internal Audit Function (a) The Committee shall oversee all internal audit functions and is authorised to commission investigations to be conducted by internal audit as it deems fit. (b) The internal auditor shall report directly to the Committee and shall have direct access to the Chairman of the Committee. (c) All proposals by management regarding the appointment, transfer or dismissal of the internal auditor shall require the prior approval of the Committee. Quorum for Meetings A quorum shall consist of a majority of independent directors. Attendance at Meetings The Head of Finance, the Head of Internal Audit, and a representative of the External Auditors shall normally attend meetings. Other Board members and employees may attend any particular meeting only at the Committee's invitation, specific to the relevant meeting. However, at least once a year the Committee shall meet with the External Auditors without executive Board members present. Frequency of Meetings The Chairman shall call for meetings, to be held not less than four times a year. The External Auditors may a request a meeting if they consider one necessary. Reporting Procedures 1) The Company Secretary shall be the Secretary of the Committee. He shall record attendance of all members and invitees and take minutes to record the proceedings of every meeting of the Committee. All minutes of meetings shall be circulated to every member of the Board. 2) The Committee shall prepare an annual report to the Board that provides a summary of the activities of the Committee for inclusion in the Company's annual report. 3) The Committee may report any breaches of the Listing Requirements, which have not been satisfactorily resolved, to the Bursa Malaysia Securities Berhad. Audit Committee Meetings The Audit Committee met seven times during the financial year ended 31 December 2003. The details of Audit Committee's meetings held and attended by the Committee during the financial year are as follows:- Audit committee report (cont'd) 30 No. of Audit Committee Meetings Audit Committee Member Held Attended Chairman Dato' Meor Chek Hussien bin Mahayuddin # 4 4 # 4 4 7 7 # 2 2 # 5 4 (Elected as Chairman on 29 July 2003) Foo Peng Sang @ Woo Kau (Resigned on 22 June 2003) Members Lim Ah Chong Yang Chaw Nam (Appointed on 21 November 2003) George Leong Chee Fook (Resigned on 21 November 2003) # reflect the number of meetings held during the time member held office. Summary of activities of the audit committee during the financial year ended 31 December 2003 During the financial year ended 31 December 2003, the activities of the Audit Committee included the following:(a) review of the quarterly financial results and announcements for the financial quarters ended 31 December 2002, 31 March 2003, 30 June 2003 and 30 September 2003 prior to submission to the Board of Directors for consideration and approval; (b) review of the year end financial statements ended 31 December 2002; (c) review of the external auditors' reports for the financial year ended 31 December 2002 in relation to audit and accounting issues arising from the audit; and (d) review of the internal audit reports prepared by the internal auditor on subsidiary companies. Internal audit function The Company has an internal audit department whose principal responsibility is to undertake regular and systematic review of the systems of controls so as to provide reasonable assurance that such systems continue to operate satisfactorily and effectively in the Group. The internal audit function is to ensure a regular review of the adequacy and integrity of the Group's internal control systems. The internal auditor also conducts audit on all operating subsidiaries and submits its findings to the Audit Committee. Internal audit reports prepared by the internal auditor would be circulated to all members of the Audit Committee. Feedback and recommendations would be circulated to the auditees for implementation and rectification. All internal audit reports would be reviewed by the Audit Committee and discussed at Audit Committee Meetings. ANNUAL REPORT 2003