® Security Explorer 9.1 Installation Guide ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide ii © 2013 by Quest Software All rights reserved. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc. The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. 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Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide iv Table of Contents Minimum System Requirements................................................................................................................................. 1 Supported Platforms for Security Explorer Modules ................................................................................................... 1 Minimum Requirements for Microsoft Exchange ........................................................................................................ 2 Client Access Server Configuration ........................................................................................................................ 2 Client Configuration ................................................................................................................................................ 2 Supported Versions of Microsoft Exchange for Security Explorer .............................................................................. 3 Exchange 2003 ....................................................................................................................................................... 3 Exchange 2007 ....................................................................................................................................................... 4 Exchange 2010 ....................................................................................................................................................... 4 Exchange 2013 ....................................................................................................................................................... 5 Mixed Mode (Exchange 2003 – 2007) .................................................................................................................... 5 Mixed Mode (Exchange 2003 – 2010) .................................................................................................................... 7 Mixed Mode (Exchange 2007 – 2010) .................................................................................................................... 8 Mixed Mode Exchange 2007 - 2013 ....................................................................................................................... 9 Mixed Mode Exchange 2010 – 2013 .................................................................................................................... 10 User Privilege Requirements.................................................................................................................................... 10 Permission Requirements to Manage Microsoft Exchange in Security Explorer ...................................................... 11 Exchange 2003 ..................................................................................................................................................... 12 Exchange 2007 ..................................................................................................................................................... 12 Exchange 2010 ..................................................................................................................................................... 13 Exchange 2013 ..................................................................................................................................................... 13 Mixed Mode (Exchange 2003 – 2007) .................................................................................................................. 14 Mixed Mode (Exchange 2003 – 2010) ................................................................................................................... 14 Mixed Mode (Exchange 2007 – 2010) ................................................................................................................... 15 Mixed Mode (Exchange 2007 – 2013) .................................................................................................................. 15 Mixed Mode (Exchange 2010 – 2013) .................................................................................................................. 16 Requirements for Managing Permissions................................................................................................................. 17 Upgrading Security Explorer .................................................................................................................................... 18 Back Up Your Files................................................................................................................................................... 18 Licenses ................................................................................................................................................................... 18 Quest Access Manager ............................................................................................................................................ 18 Downloading Installation Files ................................................................................................................................. 18 Upgrading Your License............................................................................................................................................ 19 Installing Security Explorer....................................................................................................................................... 19 Starting Security Explorer ......................................................................................................................................... 19 Applying a License File ............................................................................................................................................ 19 Joining the Software Improvement Program........................................................................................................... 20 Troubleshooting......................................................................................................................................................... 21 Using Log Files ........................................................................................................................................................ 21 Installation Issues with Windows 64 bit Operating Systems ..................................................................................... 21 Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Minimum System Requirements Important: The minimum system requirements listed are for the computer on which Security Explorer is installed. Security Explorer can be used to manage permissions on other computers that have Windows NT or Windows 2000 as an operating system. • Processor: Pentium 600MHz or faster • Disk Space: 50 MB • Memory: 256 MB • Screen resolution: 1024 x 768 • Windows XP, Vista, Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2 • Microsoft .NET Framework 4.0 or later Note: Install either the Full or Standalone version. Do not install just the Client Profile. If you do not have Microsoft .NET Framework 4 on the computer where you want to install Security Explorer, the Security Explorer installation process provides an opportunity to download and install Microsoft .NET Framework 4. You must restart the install process once Microsoft .NET Framework 4 is installed, so to avoid this you might want to install it before you begin the installation of Security Explorer. Supported Platforms for Security Explorer Modules Security Explorer Module Supported Platform NTFS Security Share Security Registry Security Printer Security Service Security Task Management Group & User Management Windows NT 4.0 Windows 2000 Workstation Windows XP Windows Vista Windows 7 Windows 8 Windows 8.1 SQL Security SQL Server 2012 SQL Server 2008 R2 SQL Server 2008 SQL Server 2005 SharePoint Security SharePoint 2013 SharePoint 2010 SharePoint Foundation SharePoint 2007 SharePoint Services 3.0 Exchange Security Exchange 2013 Exchange 2010 Exchange 2007 Exchange 2003 Updated 24 October 2013 Windows 2000 Server Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 1 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Minimum Requirements for Microsoft Exchange Client Access Server Configuration 1. Check that all Exchange Windows services that have Automatic startup type are started. 2. Check that IIS Admin Service and World Wide Web Publishing Service IIS Services are started. 3. Check that the Exchange Web Application is configured correctly in IIS: • Authentication: Windows Authentication is Enabled • SSL Settings: Require SSL is switched on 4. Exchange Server 2010 and 2013 only: Enable PowerShell Remoting on the Exchange Server by running the PowerShell command: Enable-PSRemoting –force. Client Configuration 1. Open port 443 on the firewall. 2. Install an Exchange Server SSL certificate. Updated 24 October 2013 2 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 3 Supported Versions of Microsoft Exchange for Security Explorer Exchange 2003 Client Type Prerequisites Windows XP 32-bit Windows Server 2003 32-bit • Windows Server 2003 Administration Tools Pack: http://www.microsoft.com/en-us/download/details.aspx?id=6315 • IIS Services Manager from Windows Components • System Manager from Exchange 2003 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=9664 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 Windows XP 64-bit Windows Server 2003 64-bit Windows 8 32/64-bit Windows Server 2012 Cannot manage Exchange 2003 Windows Vista 32/64-bit Windows 7 32/64-bit Windows Server 2008 32/64-bit Windows Server 2008 R2 • IIS 6.0 Management Compatibility from Windows Features • Exchange Server MAPI Client and Collaboration Data Objects 1.2.1: http://www.microsoft.com/en-us/download/details.aspx?id=6248 • Exchange 2003 System Manager for Windows Vista: http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=17836 (on Windows 7 or Windows 2008 R2 extract ESMVista.msi and run it with parameter /quiet) • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 4 Exchange 2007 Client Type Prerequisites Windows XP 32/64-bit Windows Server 2003 32/64-bit • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell 1.0: http://support.microsoft.com/kb/926139 • IIS Services Manager from Windows Components • Windows Installer 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=8483 • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows Vista 32/64-bit Windows Server 2008 32/64-bit Windows 7 32/64-bit Windows Server 2008 R2 • IIS 6.0 Management Compatibility from Windows Features • PowerShell 1.0 from Windows Features (for Windows Vista and Server 2008 only) • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows 8 32/64-bit Windows Server 2012 • IIS 6.0 Management Compatibility from Windows Features • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Exchange 2010 Client Type Prerequisites Windows XP 32/64-bit Windows Server 2003 32/64-bit • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell and WinRM 2.0: http://support.microsoft.com/kb/968930 Windows Vista 32/64-bit Windows Server 2008 32/64-bit • PowerShell and WinRM 2.0: http://support.microsoft.com/kb/968930 • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 Windows 7 32/64-bit Windows Server 2008 R2 • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 Windows 8 32/64-bit Windows Server 2012 • NET Framework 4.5 and PowerShell 3.0 already included Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Exchange 2013 Client Type Prerequisites Windows XP 32/64-bit Windows Server 2003 32/64-bit Windows Vista 32/64-bit Cannot manage Exchange 2013 Windows Server 2008 32/64 bit • NET Framework 3.5 sp1 http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=22 • Power Shell 2.0 http://support.microsoft.com/kb/968930 • NET Framework 4.5 http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Extended Protection for Authentication http://support.microsoft.com/kb/968389 • Power Shell 3.0 http://www.microsoft.com/en-us/download/details.aspx?id=34595 Windows Server 2008 R2 Windows 7 32/64-bit • NET Framework 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Power Shell 3.0: http://www.microsoft.com/en-us/download/details.aspx?id=34595 Windows 8 32/64-bit Windows Server 2012 NET Framework 4.5 and PowerShell 3.0 already included Mixed Mode (Exchange 2003 – 2007) Client Type Prerequisites Windows XP 32-bit Windows Server 2003 32-bit • IIS Services Manager from Windows Components • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell 1.0: http://support.microsoft.com/kb/926139 • Windows Server 2003 Administration Tools Pack: http://www.microsoft.com/en-us/download/details.aspx?id=6315 • System Manager from Exchange 2003 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=9664 • Windows Installer 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=8483 • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Updated 24 October 2013 5 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Client Type Prerequisites Windows XP 64-bit Windows Server 2003 64-bit (Can manage Exchange 2007 only) • IIS Services Manager from Windows Components 6 • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell 1.0: http://support.microsoft.com/kb/926139 • Windows Installer 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=8483 • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows Vista 32/64-bit Windows Server 2008 32/64-bit Windows 7 32/64-bit Windows Server 2008 R2 • IIS 6.0 Management Compatibility from Windows Features • Exchange Server MAPI Client and Collaboration Data Objects 1.2.1: http://www.microsoft.com/en-us/download/details.aspx?id=6248 • Exchange 2003 System Manager for Windows Vista: http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=17836 (on Windows 7 and Windows Server 2008 R2 extract ESMVista.msi and run it with parameter /quiet) • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows 8 32/64-bit Windows Server 2012 (Can manage Exchange 2007 only) • IIS 6.0 Management Compatibility from Windows Features • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 7 Mixed Mode (Exchange 2003 – 2010) Client Type Prerequisites Windows XP 32-bit Windows Server 2003 32-bit • IIS Services Manager from Windows Components • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell and WinRM 2.0: http://support.microsoft.com/kb/968930 • Windows Server 2003 Administration Tools Pack: http://www.microsoft.com/en-us/download/details.aspx?id=6315 • System Manager from Exchange 2003 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=9664 Windows XP 64-bit Windows Server 2003 64-bit (Can manage Exchange 2010 only) • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell and WinRM 2.0: http://support.microsoft.com/kb/968930 Windows Vista 32/64-bit Windows Server 2008 32/64-bit, Windows 7 32/64-bit Windows Server 2008 R2 • IIS 6.0 Management Compatibility from Windows Features • Exchange Server MAPI Client and Collaboration Data Objects 1.2.1: http://www.microsoft.com/en-us/download/details.aspx?id=6248 • Exchange 2003 System Manager for Windows Vista: http://www.microsoft.com/enus/download/details.aspx?displaylang=en&id=17836 (on Windows 7 and Windows Server 2008 R2 extract ESMVista.msi and run it with parameter /quiet) • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • PowerShell and WinRM 2.0 (for Windows Vista and Windows Server 2008 only): http://support.microsoft.com/kb/968930 Windows 8 32/64-bit Windows Server 2012 (Can manage Exchange 2010 only) • NET Framework 4.5 and PowerShell 3.0 already included Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Mixed Mode (Exchange 2007 – 2010) Client Type Prerequisites Windows XP 32/64-bit, Windows Server 2003 32/64-bit • NET Framework 2.0: http://www.microsoft.com/en-us/download/details.aspx?id=1639 • NET Framework 4.0 Full: http://www.microsoft.com/en-us/download/details.aspx?id=17718 • PowerShell and WinRM 2.0: http://support.microsoft.com/kb/968930 • IIS Services Manager from Windows Components • Windows Installer 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=8483 • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows Vista 32/64-bit Windows Server 2008 32/64-bit • PowerShell and WinRM 2.0: http://support.microsoft.com/kb/968930 • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • IIS 6.0 Management Compatibility from Windows Features • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows 7 32/64-bit Windows Server 2008 R2 • NET Framework 4.0 or 4.5 Full: 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=17718 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • IIS 6.0 Management Compatibility from Windows Features • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Windows 8 32/64-bit Windows Server 2012 • IIS 6.0 Management Compatibility from Windows Features • Management Tools from Exchange Server 2007 Installation Package: http://www.microsoft.com/en-us/download/details.aspx?id=24111 Updated 24 October 2013 8 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 9 Mixed Mode Exchange 2007 - 2013 Client Type Prerequisites Windows XP 32/64-bit Windows Server 2003 32/64-bit Windows Vista 32/64-bit Cannot manage Mixed Mode Exchange 2007 - 2013 Windows Server 2008 sp2 32/64-bit • IIS 6.0 Metabase Compatibility and Management Console from Roles • Web Server (IIS) Tools from Features • NET Framework 3.5 sp1 http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=22 • Power Shell 2.0 http://support.microsoft.com/kb/968930 • Management Tools from Exchange Server 2007 sp3 Installation Package http://www.microsoft.com/en-us/download/details.aspx?id=24111 • Update Rollup 10 for Exchange Server 2007 Service Pack 3 http://www.microsoft.com/en-us/download/details.aspx?id=36708 • NET Framework 4.5 http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Extended Protection for Authentication http://support.microsoft.com/kb/968389 • Power Shell 3.0 http://www.microsoft.com/en-us/download/details.aspx?id=34595 Windows Server 2008 R2 sp1 Windows 7 sp1 32/64-bit • IIS 6.0 Metabase Compatibility and Management Console + Web Server (IIS) Tools from Features /Roles • Management Tools from Exchange Server 2007 sp3 Installation Package http://www.microsoft.com/en-us/download/details.aspx?id=24111 • Update Rollup 10 for Exchange Server 2007 Service Pack 3 http://www.microsoft.com/en-us/download/details.aspx?id=36708 • NET Framework 4.5 http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Power Shell 3.0 http://www.microsoft.com/en-us/download/details.aspx?id=34595 Windows 8 32/64-bit Windows Server 2012 • IIS 6.0 Metabase Compatibility and Management Console + Web Server (IIS) Tools from Features /Roles • Management Tools from Exchange Server 2007 sp3 Installation Package http://www.microsoft.com/en-us/download/details.aspx?id=24111 • Update Rollup 10 for Exchange Server 2007 Service Pack 3 http://www.microsoft.com/en-us/download/details.aspx?id=36708 • NET Framework 4.5 and Power Shell 3.0 already included Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 10 Mixed Mode Exchange 2010 – 2013 Client Type Prerequisites Windows XP 32/64-bit Windows Server 2003 32/64-bit Windows Vista 32/64-bit Cannot manage Mixed Mode Exchange 2010 - 2013 Windows Server 2008 32/64 bit • NET Framework 3.5 sp1 http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=22 • Power Shell 2.0 http://support.microsoft.com/kb/968930 • NET Framework 4.5 http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Extended Protection for Authentication http://support.microsoft.com/kb/968389 • Power Shell 3.0 http://www.microsoft.com/en-us/download/details.aspx?id=34595 Windows Server 2008 R2 Windows 7 32/64-bit • NET Framework 4.5: http://www.microsoft.com/en-us/download/details.aspx?id=30653 • Power Shell 3.0: http://www.microsoft.com/en-us/download/details.aspx?id=34595 Windows 8 32/64-bit Windows Server 2012 • NET Framework 4.5 and PowerShell 3.0 already included User Privilege Requirements • To start Security Explorer, a user must be a member of the local Administrators, otherwise errors messages display. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 11 Permission Requirements to Manage Microsoft Exchange in Security Explorer • To connect to an Exchange Server, a user must be a domain user, have mailbox on one of the Exchange Servers, and be an Exchange Administrator. • To connect to an Exchange 2003 Organization, a user must be a domain user, have a mailbox on one of the Exchange 2003 Servers, and have been delegated Exchange Full Administrator rights on Exchange Organization level. • To connect to an Exchange 2007 Organization (Mixed Mode), a user must be a domain user, have a mailbox on one of the Exchange Servers, be a member of the Exchange Organization Management group, and have impersonation rights on Exchange 2007 client access server(s) and mailbox database(s). For more details on configuring user impersonation please see http://msdn.microsoft.com/en-us/library/bb204095%28EXCHG.80%29.aspx. • To connect to an Exchange 2003‐2007 Organization (Mixed Mode), a user must be a domain user, have a mailbox on Exchange 2007 Server, have been delegated Exchange Full Administrator rights on Exchange Organization level, be a member of the Exchange Organization Management group, and have impersonation rights on Exchange 2007 client access server(s) and mailbox database(s). For more details on configuring user impersonation please see http://msdn.microsoft.com/en-us/library/bb204095%28EXCHG.80%29.aspx. • To connect to an Exchange 2010 Organization, a user must be a domain user, have a mailbox on one of Exchange Servers, be a member of the Organization Management group, and have impersonation rights. For more details on configuring user impersonation please see http://msdn.microsoft.com/en-us/library/bb204095%28EXCHG.140%29.aspx. • To connect to an Exchange 2007‐2010 Organization (Mixed Mode), a user must be a domain user, have a mailbox on Exchange 2010 Server, be a member of the Exchange Organization Administrators group, and have impersonation rights on all versions of Exchange servers. For more details on configuring user impersonation please see http://msdn.microsoft.com/enus/library/bb204095%28EXCHG.80%29.aspx and http://msdn.microsoft.com/enus/library/bb204095%28EXCHG.140%29.aspx. • To connect to an Exchange 2013 Organization, a user must be a domain user, have a mailbox on one of Exchange Servers, be a member of the Organization Management domain group, and have impersonation rights. The impersonation can be configured in Security Explorer: 1. In the Navigation pane, expand Role Based Access Control | Roles | ApplicationImpersonation | Assignments. 2. Select Assignments, and click File | New. 3. Enter the name and user. 4. Select RecipientRelativeWriteScope and choose Organization from the list. 5. Click OK and restart Security Explorer. • To connect to an Exchange 2007-2013 Organization (Mixed Mode), a user must be a domain user, have a mailbox on one of 2013 Exchange Servers, be a member of the Organization Management domain group, and have impersonation rights on Exchange 2007 and 2013 client access servers. • To connect to an Exchange 2010-2013 Organization (Mixed Mode), a user must be a domain user, have a mailbox on one of 2013 Exchange Servers, be a member of the Organization Management domain group, and have impersonation rights on Exchange 2010 and 2013 client access servers. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 12 Only a user who is a Domain Administrator and Exchange Administrator has no restrictions for mailbox management in Security Explorer. There are possible restrictions in Security Explorer for mailbox management. If a user uses Run As to start Security Explorer and that user does not have enough privileges and enters valid Alternative Credentials (Domain User, Exchange Administrator, Local Administrator, Has Mailbox, Has Impersonation), there are some restrictions with mailbox management in Security Explorer. Exchange 2003 Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Full Exchange Administrator Windows Authentication No restrictions Domain User Full Exchange Administrator Windows Authentication Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential Cannot create and delete mailboxes Cannot manage Active Directory permissions for mailboxes (View only mode). Valid Alternative Credential Valid Alternative Credential Cannot create and delete mailboxes. Cannot manage Active Directory and mailbox permissions for mailboxes (View only mode). Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Exchange 2007 Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Exchange Organization Administrator Windows Authentication No restrictions Domain User Exchange Organization Administrator Windows Authentication Valid Alternative Credential Cannot create, delete and manage distribution groups. Cannot manage Active Directory permissions for mailboxes and public folders (View only mode). Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential Cannot create, delete and manage security and distribution groups (except dynamic distribution groups). Cannot manage Active Directory permissions for mailboxes and public folders (View only mode). Valid Alternative Credential Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Exchange 2010 Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Member of Organization Management Windows Authentication No restrictions Domain User Member of Organization Management Windows Authentication Valid Alternative Credential Cannot create, delete and manage distribution groups. Cannot manage Active Directory permissions for mailboxes and public folders (View only mode). Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential Cannot create, delete and manage security and distribution groups (except dynamic distribution groups). Cannot create mail-enabled public folders. Cannot manage Active Directory permissions for mailboxes and public folders (View only mode). Valid Alternative Credential Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Exchange 2013 Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Windows Authentication No restrictions Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Valid Alternative Credential Domain User is member of Organization Management domain group Windows Authentication Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Valid Alternative Credential Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Updated 24 October 2013 13 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 14 Mixed Mode (Exchange 2003 – 2007) Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Exchange Organization Administrator (2007) Windows Authentication No restrictions Domain User Exchange Organization Administrator (2007) Windows Authentication Valid Alternative Credential Cannot create, delete and manage distribution groups. Cannot manage Active Directory permissions for mailboxes (View only mode). Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential Cannot create, delete and manage security and distribution groups (except dynamic distribution groups). Cannot manage Active Directory permissions for mailboxes (View only mode). Valid Alternative Credential Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Mixed Mode (Exchange 2003 – 2010) Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Full Exchange Administrator (2003) Organization Management (2010) Windows Authentication No restrictions Domain User Full Exchange Administrator (2003) Organization Management (2010) Windows Authentication Valid Alternative Credential Cannot create mailboxes as new domain users/delete mailboxes. Cannot create, delete and manage universal distribution groups, mail users and contacts. Cannot manage Active Directory permissions for all objects (View only mode). Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential No restrictions Valid Alternative Credential Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Mixed Mode (Exchange 2007 – 2010) Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Exchange Organization Administrator (2007) Member of Organization Management Windows Authentication No restrictions Domain User Exchange Organization Administrator (2007) Member of Organization Management Windows Authentication Domain User Windows Authentication Cannot connect to Exchange. Valid Alternative Credential Cannot create, delete and manage security and distribution groups (except dynamic distribution groups). Cannot manage Active Directory permissions for mailboxes and public folders (View only mode). Valid Alternative Credential Valid Alternative Credential Cannot create, delete and manage distribution groups. Cannot manage Active Directory permissions for mailboxes and public folders (View only mode). Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Mixed Mode (Exchange 2007 – 2013) Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Windows Authentication No restrictions Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Cannot create mailboxes on Exchange 2007. Domain User is member of Organization Management and Exchange Organization Administrators domain groups Windows Authentication Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Cannot create mailboxes on Exchange 2007. Domain User Windows Authentication Cannot connect to Exchange Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Cannot create mailboxes on Exchange 2007. Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Updated 24 October 2013 15 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide Mixed Mode (Exchange 2010 – 2013) Privileges for user entered in Run as window Privileges used to connect to Exchange Server Possible actions in Security Explorer Domain Administrator Windows Authentication No restrictions Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Domain User is member of ‘Organization Management’ domain group Windows Authentication Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Domain User Windows Authentication Cannot connect to Exchange Valid Alternative Credential Cannot manage Directory permissions for all objects. Cannot delete mail contacts. Note: Valid Alternative Credential: Domain User, Exchange Admin, Local Admin, Has Mailbox Updated 24 October 2013 16 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 17 Requirements for Managing Permissions Each module in Security Explorer has additional requirements to enable permission management. Module Description NTFS Security To manage permissions on folders and files on remote computers, the File and printer sharing option must be enabled on the firewall on the computer with Security Explorer installed. Share Security To manage permissions on shares on remote computers, the File and printer sharing option must be enabled on the firewall on the computer with Security Explorer installed. Registry Security To manage permissions on registry keys on remote computers, the File and print sharing option must be enabled on the firewall on the computer with Security Explorer installed. Printer Security To manage permissions on printers on remote computers: • The Printer Spooler service must be running on the target computer. • The File and printer sharing option must be enabled on the firewall on the computer with Security Explorer installed. Service Security To manage permissions on services on remote computers, the File and printer sharing option must be enabled on the firewall on the computer with Security Explorer installed. Task Management To manage tasks on remote computers, the File and printer sharing option must be enabled on the firewall on the computer with Security Explorer installed. Group and User Management To manage groups and users on remote computers, the File and printer sharing option must be enabled on the firewall on the computer with Security Explorer installed. SharePoint Security To manage permissions on SharePoint servers, the SharePoint site must be on the same network as the computer on which Security Explorer is installed. To manage SharePoint sites exposed over SSL (e.g. https://), add the SharePoint server’s certificate to the Trusted Root Certification Authorities store on the computer with Security Explorer installed. SQL Server Security To manage permissions on SQL Servers: • Remote Registry service should be started on remote SQL servers. • Computer Browser service should be started on the computer where Security Explorer installed. • Windows Firewall on remote SQL servers must be configured to allow 'file and printer sharing' and network access with the SQL instance(s). • For more information please refer to: Configure the Windows Firewall to Allow SQL Server Access at http://msdn.microsoft.com/en-us/library/cc646023.aspx Exchange Security To manage permissions on the Exchange organization, the Exchange organization must be on the same Active Directory forest as the computer on which Security Explorer is installed. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 18 Upgrading Security Explorer Security Explorer 9 does not require that you uninstall version 5, version 6, version 7 or version 8. You can install Security Explorer 9.1 side-by-side with all of these previous versions. Back Up Your Files As with all software installations, it is recommended that you back up your files before installing the new software. The simplest way to back up your files is to navigate to the directory on the server where Security Explorer is installed. Press CTRL-A to select all files in this folder. Press CTRL-C to copy the files to the clipboard. Create a new folder and press CTRL-V to paste these files into this new backup folder. Licenses You must have a new license file to use version 9. Your previous licenses will not be recognized by version 9. A utility is provided to upgrade your version 7 or 8 license to version 9. You can launch the license upgrade utility (LicenseUpgrade.exe) from the Auto Run feature or from the Security Explorer installation folder. See Upgrading Your License. Quest Access Manager The User Centric Security Management features provided by Quest’s Access Manager appear as an Access Manager node in the navigation tree on the Browse tab if the license is enabled for Access Manager. The Access Manager menu options are present regardless of whether the license is enabled for Access Manager. Downloading Installation Files Download the latest version of Security Explorer from the Quest web site: http://www.quest.com/support The install files are contained in Security_Explorer_Setup_9.1.zip. When you unzip the file, the following structure is available. You can access the install files by opening the Setup folder. The documentation is available in the Documentation folder. To access the new Installation feature, we recommend that you launch autorun.exe. Launch autorun.exe, and then open the Setup tab. You can access the documentation and system requirements as well. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 19 Upgrading Your License If you are upgrading from a previous version of Security Explorer, you must upgrade your license to version 9. You will apply the version 9 license after the installation process is complete. 1. Launch the License Update Utility. 2. Click Find Now to locate your current license. 3. Click Get License to generate a version 9 license. Installing Security Explorer Important: If you are running Active Administrator on the same computer as Security Explorer, exit Active Administrator and stop all Active Administrator services before upgrading to Security Explorer. 1. Launch the Quest Security Explorer install file. 2. Click Next. 3. Select I accept the terms in the license agreement, and then click Next. 4. If necessary, change the default values in the User Name and Organization boxes. Also choose whether to permit access to all users or just yourself. Click Next. The Destination Folder box displays the default installation path. • To change the installation path, click Change, and then select a new path. 5. Click Next. Note: If Microsoft .NET Framework 4 is not installed, you see a message box. Click Download the Microsoft .NET Framework 4. You will need to restart the Security Explorer installation process. 6. Click Install. 7. Click Finish. Starting Security Explorer • Click Start, point to All Programs | Quest Software | Security Explorer 9, and then select Security Explorer 9. Each time you run the program you are greeted by the splash screen, which displays program version and copyright information. To view more detail about the version of Security Explorer in use, choose About Security Explorer from the Help menu. Applying a License File When you start Security Explorer, a license check is performed. If you are installing Security Explorer for the first time, you are asked to update the license. • Click Update License and locate the license file. The license file is approximately 1KB in size and has an .asc file extension. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 20 Joining the Software Improvement Program The Quest Software Improvement Program provides our product teams with generalized metrics on how customers use our products. These metrics, along with direct customer feedback through support and communities help us ensure we are able to meet your current and future needs. If you participate in the program, the software starts to transmit feedback. The data is collected and stored on servers in the United States. Quest collects information about your hardware and software configuration, such as operation system version, memory size, the number of processors, internal and external IP addresses, and runtime environment, as well as information about how you use the product. If you participate in the Software Improvement Program, the performance of the software is not affected. The software generates very low additional Internet traffic, not more than 0.1KB/sec on average. The first time you start Security Explorer you are notified of the Quest Software Improvement Program. Select the country in which you are installing the product, and then click OK. Participation in the program is voluntary and you can opt out at any time. Choose Help | Help Improve Security Explorer. Clear the checkbox to opt out of the program. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 21 Troubleshooting Quest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to SupportLink, our self-service portal. Visit SupportLink at http://support.quest.com. From SupportLink, you can do the following: • Review thousands of solutions from our online Knowledgebase • Download the latest releases and service packs • Create, update and review Support cases Using Log Files By default, there is one log file written to the Security Explorer installation directory. To get more log information run Security Explorer.exe with /d key to write two log files to the installation directory. C:\Program Files\Quest Software\Security Explorer 9\SecurityExplorer.exe /d For the Exchange Security module, the ExchangeAccess log files contain Exchange module log data. Installation Issues with Windows 64 bit Operating Systems When Microsoft Remote Server Administration Tools (RSAT) is installed on 64-bit versions of Windows Vista or Windows 7, the files adprop.dll.mui and dsadmin.dll.mui are not installed to the correct location, so you may see the message — The resource loader cache does not have loaded MUI entry — when attempting administrative operations on Active Directory objects from within Security Explorer. 1. Download the 32-bit version of the Microsoft Remote Server Administration Tools (RSAT) to a local directory on the 64-bit Windows Vista or Windows 7 computer where Security Explorer is installed. Windows Vista http://www.microsoft.com/downloads/details.aspx?FamilyID=9ff6e897-23ce-4a36-b7fcd52065de9960&DisplayLang=en Windows 7 http://www.microsoft.com/downloads/details.aspx?FamilyID=7D2F6AD7-656B-4313-A0054E344E43997D&displaylang=en Note: The 32-bit version of the Windows 7 RSAT package is used in the following examples. 2. At a command prompt, use the Expand command to extract the .cab file from the Microsoft Update Standalone Package (MSU) package. For example, if the RSAT package was saved to C:\MSUFolder, then type: expand -F:* x86fre_GRMRSAT_MSU.msu c:\MSUFolder 3. There will be two .cab files in the expansion directory, one with a KB article in the title and one named WSUSSCAN.cab. Updated 24 October 2013 ® Security Explorer 9.1 Installation Guide Explorer 8 Installation Guide 22 4. Use the Expand command to decompress the .cab file with the KB article in its title. Continuing with the example above, if the RSAT package was extracted to C:\MSUFolder, then type: expand Windows6.1-KB958830-x86.cab -F:adprop.dll.mui C:\MSUFolder 5. After executing the command, the subfolders that are created in the expansion directory correspond to different language versions. Locate the subfolder for language version of the operating system on which the Security Explorer is installed. 6. Repeat step #4 to extract dsadmin.dll.mui. Following the example above, the command would be: expand Windows6.1-KB958830-x86.cab -F:dsadmin.dll.mui C:\MSUFolder 7. Copy adprop.dll.mui and dsadmin.dll.mui to C:\Windows\SysWOW64\en-US. If the language version of the operating system is different than what is referenced in the examples above, the files should be copied into the appropriate language resource directory. Updated 24 October 2013