RESTAURANT, FOOD & BEVERAGE
MARKET RESEARCH HANDBOOK 2014-2015
15th edition | April 2014 | 714 pages | ISBN# 9781577831983
CONTENTS
PART I: MARKET OVERVIEW
1
MARKET SUMMARY
1.1 Overview
1.2 Industry Sales
1.3 Revenue Distribution
1.4 Restaurant Sales Growth
1.5 Restaurant Traffic Growth
1.6 Restaurant Expenditures
1.7 Restaurant Counts
1.8 Chain Restaurant Classification
1.9 Restaurant Visits
1.10 Dining Out With Children
1.11 Cutting Back
1.12 Restaurant Performance Index
1.13 Market Resources
2
STATE-BY-STATE ANALYSIS
2.1 Restaurant Sales By State
2.2 Restaurant Locations By State
2.3 Foodservice Employment By State
3
REVIEW OF 2013
3.1 Dining Out and the Economy
3.2 Restaurant Business Overview
3.3 Same-Store Sales
3.4 Market Resources
4
PUBLICALLY TRADED RESTAURANT CORPORATIONS
4.1 Overview
4.2 Restaurant Stocks and Market Capitalization
PART II: TRENDS FOR 2014
5
CULINARY TRENDS
5.1 Overview
5.2 Culinary Themes
5.3 Top Menu Trends
5.4 Top Trends By Category
6
FOOD & DINING TRENDS
6.1 Overview
6.2 Andrew Freeman & Co.
6.3 Baum + Whiteman
6.4 Bon Appétit
6.5 Culinary Visions
6.6 Epicurious
6.7 Flavor Forecast
6.8 Mintel
6.9 Sterling-Rice Group
6.10 Supermarket Guru
6.11 Technomic
6.12 The Food Channel
6.13 Market Resources
PART III: CONSUMER SURVEYS
7
DINING OUT
7.1 Overview
7.2 Dining By Restaurant Type
7.3 Factors In Choosing A Restaurant
7.4 Cuisine
7.5 Market Resources
8
CONSUMER CHOICES WHEN DINING OUT
8.1 Overview
8.2 Healthy Eating
8.3 Key Factors In Assessing Value
8.4 Restaurant Loyalty
8.5 Trying New Menu Items
9
CONSUMER RESPONSE TO DINING EXPERIENCES
9.1 Overview
9.2 Ambiance
9.3 Beverage Consumption
9.4 Craveability
9.5 Flavors
9.6 Value
9.7 Market Resources
10
CONSUMER PREFERENCES
10.1 Overview
10.2 Factors Contributing To High Customer Satisfaction
10.3 Market Resources
11
CONSUMER PICKS
11.1 Overview
11.2 Favorites By Segment
11.3 Market Resources
12
CUSTOMER SATISFACTION
12.1 Overview
12.2 ACSI Scores
12.3 Customer Satisfaction Scores
12.4 Market Resources
PART IV: CITY-BY-CITY ANALYSIS
13
DINING OUT
13.1 Metropolitan Areas
13.2 Market Resources
14
QUICK-SERVICE RESTAURANT VISITS
14.1 Metropolitan Areas
14.2 Market Resources
15
LARGEST CHAINS IN METROPOLITAN AREAS
15.1 Largest Chains and Unit Counts
15.2 Market Resources
16
RESTAURANT SALES
16.1 Overview
16.2 Restaurant Sales, Unit Counts, and Sales Per Unit
16.3 Market Resources
17
MARKET GROWTH POTENTIAL
17.1 Overview
17.2 Growth Potential for MSAs
17.3 Market Resources
18
TOP MARKETS FOR QSR GROWTH
18.1 Top 40 Markets For Quick-Service Restaurant Expansion
18.2 Market Resources
PART V: MARKET SEGMENTS
19
CASUAL-DINING RESTAURANTS
19.1 Profile
19.2 Segment Trends
19.3 Upscale Casual
20
CATERING & BANQUETS
20.1 Market Assessment
20.2 Restaurants In The Catering Market
20.3 Market Resources
21
COFFEESHOPS
21.1 Profile
21.2 Out-Of-Home Coffee Consumption
21.3 Coffeeshop Chains
21.4 Segment Trends
22
COLLEGE CAMPUS DINING
22.1 Market Assessment
22.2 Characteristics Of Campus Dining
22.3 Best Collegiate Dining
22.4 Market Resources
23
CONTRACT-MANAGED FOODSERVICE
23.1 Profile
23.2 Segment Trends
24
CONVENIENCE STORE FOODSERVICE
24.1 Market Assessment
24.2 Convenience Store Foodservice
24.3 Segment Trends
25
FAMILY-DINING RESTAURANTS
25.1 Market Assessment
25.2 Overview
26
FAST-CASUAL RESTAURANTS
26.1 Market Assessment
26.2 Market Leaders
26.3 Market Trends
26.4 Comparison of Quick-Service and Fast-Casual
27
FINE-DINING
27.1 Market Assessment
27.2 Market Trends
28
FOOD CONCESSIONS AT AIRPORTS
28.1 Market Assessment
28.2 Market Leaders
28.3 Top Airport Restaurants
28.4 Market Resources
29
FOOD CONCESSIONS AT SPORTS VENUES
29.1 Market Assessment
29.2 Concessionaires
29.3 Best Food At Stadiums And Arenas
29.4 Market Resources
30
FOOD COURTS
30.1 Overview
30.2 Market Assessment
30.3 Mall-Based Food Courts
30.4 Service Plaza Food Courts
30.5 Top Food Courts
30.6 Market Resources
31
FOOD TRUCKS
31.1 Market Assessment
31.2 Threat To Traditional Restaurants
31.3 Segment Trends
31.4 Local Regulations
31.5 Best Food Trucks
32
PIZZA
32.1 Market Assessment
32.2 Segment Trends
32.3 Fast-Casual Pizza Chains
32.4 Market Resources
33
QUICK-SERVICE RESTAURANTS
33.1 Profile
33.3 The QSR Customer
33.2 Competition From The Fast-Casual Segment
33.4 Drive-Thru
34
SUPERMARKET & RETAIL PREPARED FOODS
34.1 Market Assessment
34.2 Prepared Food Market Characteristics
34.3 Supermarket Restaurants
34.4 Market Trends
PART VI: MARKET LEADERS
35
LARGEST BAKERY CAFE CHAINS
35.1 Largest Chains
35.2 Market Resources
36
LARGEST BURGER CHAINS
36.1 Largest Chains
36.2 Market Resources
37
LARGEST FAMILY-DINING CHAINS
37.1 Largest Chains
37.2 Market Resources
38
LARGEST FAST-CASUAL CHAINS
38.1 Largest Chains
38.2 Market Resources
39
LARGEST MEXICAN CHAINS
39.1 Largest Chains
39.2 Market Resources
40
LARGEST PIZZA CHAINS
40.1 Largest Chains
40.2 Market Resources
41
LARGEST QUICK-SERVICE CHAINS
41.1 Top Chains
41.2 Largest QSR Chains By Category
42
LARGEST SANDWICH CHAINS
42.1 Largest Chains
42.2 Market Resources
43
TOP 200 CHAINS
43.1 Overview
43.2 Largest Chains
43.3 Market Resources
44
TOP CHAINS BY SEGMENT
44.1 Overview
44.2 Segment Assessment
44.3 Market Resources
45
TOP FOODSERVICE DISTRIBUTORS
45.1 Ranking By Annual Sales
45.2 Consolidation
45.3 Market Resources
46
TOP RESTAURANT FRANCHISEES
46.1 Market Leaders
46.2 Market Resources
47
TOP GROWTH CHAINS
47.1 Systemwide Sales Growth
47.2 Market Resources
48
TOP INDEPENDENT RESTAURANTS
48.1 Rank By Annual Gross Revenue
48.2 Market Resources
49
TOP MULTI-CHAIN OPERATORS
49.1 Largest Multi-Brand Restaurant Companies
50
TOP MULTI-CONCEPT OPERATORS
50.1 Largest Companies
50.2 Largest Multi-Concept Operators
50.3 Profiles
50.4 Market Resources
51
TOP NIGHTCLUBS & BARS
51.1 Top Clubs
PART VII: THE CUSTOMER
52
CUSTOMER DEMOGRAPHICS
52.1 Overview
52.2 Breakfast at Full-Service Restaurants
52.3 Breakfast at Quick-Service Restaurants
52.4 Lunch at Full-Service Restaurants
52.5 Lunch at Quick-Service Restaurants
52.6 Dinner at Full-Service Restaurants
52.7 Dinner at Quick-Service Restaurants
52.8 Dining While Traveling
52.9 Snacks at Quick-Service Restaurants
52.10 Spending by Age
52.11 Spending by Household Income
52.12 Spending by Household Type
52.13 Spending by Race and Ethnicity
52.14 Spending by Region
52.15 Spending by Education
52.16 Market Resources
53
CUSTOMER PROFILE
53.1 Restaurant Visits By Age
53.2 The Full-Service Dining Customer
53.3 The Quick-Service Dining Customer
53.4 Regular Customers
53.5 Families Dining Out
53.6 Value-Focused Customers
53.7 Market Resources
54
HISPANIC-AMERICAN CUSTOMERS
54.1 Overview
54.2 Hispanic Restaurant Patronage
54.3 Hispanic Menu Preferences
55
MILLENNIAL CUSTOMERS
55.1 Overview
55.2 Restaurant Visits By Millennials
55.3 Dining Out
55.4 Preferred Restaurants For Dinner
55.5 Dining Priorities
55.6 Favorite Chain Restaurants
56
SOCIAL NETWORKING
56.1 Overview
56.2 Restaurant Social Media Index
56.3 Top Mobile Brands
56.4 Top Social Engagement
56.5 Top Social Sentiment
56.6 Location-Based Activities
56.7 Market Resources
PART VIII: DAYPARTS & MEALPARTS
57
DAYPARTS
57.1 Daypart Spending and Traffic
57.2 Breakfast
57.3 Lunch
57.4 Dinner
58
LATE-NIGHT HOURS
58.1 Overview
58.2 Late-Night Customer Demographics
58.3 Late-Night Operations
59
MEALPARTS
59.1 Appetizers
59.2 Dessert
59.3
59.4
59.5
59.6
Salads
Sides
Soups
Market Resources
PART IX: DINING TRENDS & ANALYSES
60
BURGERS & SANDWICHES
60.1 Overview
60.2 Hamburgers
60.3 Hot Dogs & Sausages
60.4 Other Sandwiches
60.5 Market Trends
60.6 Market Resources
61
CELEBRITY CHEFS
61.1 Cooking Shows On Television
61.2 Top-Earning Chefs
61.3 Chef Business Ventures
61.4 Chef-Inspired Restaurant Concepts
62
CHILDREN’S MEALS
62.1 The Kids LiveWell Initiative
62.2 Healthful Kids’ Menus At QSRs
62.3 School Meals
62.4 Market Resources
63
CUISINE
63.1 Regional Cuisine
63.2 Ethnic Cuisine
63.3 Market Resources
64
CUSTOMER SERVICE
64.1 Ranking Customer Priorities
64.2 Customer Service Strategies
64.3 Team Service
64.4 Top Restaurants For Service
65
DINING & THE INTERNET
65.1 Consumer Use Of The Internet For Dining Activities
65.2 Restaurant Websites
65.3 Online Reservations
65.4 Online Reviews
65.5 Social Networking
65.6 Online Ordering
65.7 Market Resources
66
DINING WHILE TRAVELING
66.1 Traveler Dining
66.2 Culinary Destinations
66.3 Sampling Tours
66.4 Culinary Arts Programs
66.5 Winery Tours
66.6 American Whiskey Trail
66.7 Market Resources
67
DINING WITH ENTERTAINMENT
67.1 Overview
67.2 Live Music and Dining
67.3 Theme Restaurants
67.4 Experiential Restaurants
67.5 Mystery Dinner Theaters
67.6 Dinner and a Movie
67.7 Speakeasies
67.8 Novel Restaurants
68
DOG-FRIENDLY RESTAURANTS
68.1 Overview
68.2 Dog-friendly Restaurants
68.3 Dog Menus
68.4 Market Resources
69
FOOD & WINE FESTIVALS
69.1 Overview
69.2 Prominent Food Festivals
69.3 Market Resources
70
HOLIDAY DINING
70.1 Overview
70.2 Birthdays
70.3 Valentine’s Day
70.4 Mother’s Day
70.5 Father’s Day
70.6 Easter
70.7 New Year’s Eve
70.8 Thanksgiving
70.9 St. Patrick’s Day
70.10 Oktoberfest
70.11 Super Bowl Sunday
70.12 Market Resources
71
LICENSING
71.1 Market Assessment
71.2 Case Studies
71.3 Market Resources
72
LOCALLY SOURCED & ORGANIC FOOD
72.1 Local & Organic Preferences Among Consumers
72.2 Locavores
72.3 Local Sourcing At Limited-Service Restaurants
72.4 Chef- and Restaurant-owned Farms
72.5 Organic Menus
73
LOYALTY PROGRAMS
73.1 Overview
73.2 Restaurant Programs
73.3 Customer Participation
73.4 Social Networking With Loyalty Customers
73.5 Recent Developments
74
NON-TRADITIONAL RESTAURANT SITES
74.1 Pop-Up Restaurants
74.2 Restaurants At Auto Dealerships
74.3 Restaurants At Car Washes
74.4 Restaurants At Museums and Tourist Attractions
74.5 Restaurants At Parks and Botanical Gardens
74.6 Restaurants At Retail Stores
75
NUTRITION & HEALTHY DINING
75.1 Healthful Dining
75.2 Market Impact
75.3 Menu Labeling
75.4 Reduced Sodium
75.5 Trans Fat
75.6 Dieting
75.7 Portion Control
75.8 Market Resources
76
RESTRICTIVE DIET MENUS
76.1 Overview
76.2 Gluten-Free Menu Items
76.3 Kosher Cuisine
76.4 Halal Foods
76.5 Vegetarian Cuisine
76.6 Market Resources
77
SEAFOOD
77.1 Seafood Entrees in Restaurants
77.2 Sustainable Seafood
77.3 Labeling
77.4 Trends
78
SNACKING
78.1 Overview
78.2 Restaurant Snacks
78.3 Snacking Trends
79
TABLETOP ORDERING & PAYMENT
79.1 In-Restaurant Ordering Via Tablet
79.2 Case Studies
79.3 Beverage Service
79.4 Payment Via Devices
79.5 Device Suppliers
80
TAKEOUT & DELIVERY
80.1 Market Assessment
80.2 Takeout and The American Lifestyle
80.3 The Takeout and Delivery Customer
80.4 Pizza Delivery
80.5 Quick-Service Carryout and Delivery
80.6 Takeout At Full-Service Chains
80.7 Takeout for Offices and Elsewhere
80.8 Takeout Packaging
81
VALUE-FOCUSED DINING
81.1 Overview
81.2 Trading Down
81.3 Promotions
81.4 Market Resources
PART X: BEVERAGE TRENDS & ANALYSES
82
BEVERAGE CONSUMPTION & SPENDING
82.1 Beverage Consumption
82.2 Beverage Spending
82.3 Alcoholic Beverages
82.4 Nonalcoholic Beverages
83
BEER
83.1 Market Assessment
83.2 Market Leaders
83.3 Top Domestic Beer Brands
83.4 Demographics
83.5 Craft Beer
83.6 Imported Beer
83.7 Flavored Malt Beverages
83.8 Cider
83.9 On-Premise
83.10 Market Resources
84
DISTILLED SPIRITS
84.1 Market Assessment
84.2 Major Brands
84.3 Whiskey
84.4 Vodka
84.5 Rum
84.6 Tequila
84.7 Gin
84.8 Market Resources
85
WINE
85.1 Market Assessment
85.2 Market Leaders
85.3 Wine Consumer Characteristics
85.4 Wine Consumer Demographics
85.5 Champagne and Sparkling Wine
85.6 Oneophiles
85.7 Market Resources
86
CARBONATED SOFT DRINKS
86.1 Carbonated Soft Drinks
86.2 Consumption Demographics
87
FUNCTIONAL BEVERAGES
87.1 Market Assessment
87.2 Energy Drinks
87.3 Sports Drinks
87.4 Relaxation Beverages
88
JUICE & FRUIT DRINKS
88.1 Overview
88.2 Market Assessment
88.3 Market Leaders
88.4 RTD Juice and Smoothies
89
COFFEE
89.1 Consumption
89.2 DemographicsConsumption
89.3 RTD Coffee
89.4 Coffeeshops
89.5 Market Resources
90
TEA
90.1
90.2
90.3
90.4
Consumption
RTD Tea
Tea Stores and Tea Bars
Market Resources
91
BOTTLED WATER
91.1 Consumption and Spending
91.2 Consumption Demographics
91.3 Market Leaders
91.4 Market Resources
92
MILK
92.1 Consumption and Dairy Production
92.2 Consumer Spending
92.3 Market Drivers
92.4 Market Resources
93
BEVERAGE SERVICE IN RESTAURANTS & BARS
93.1 Market Assessment
93.2 Refreshment and Nonalcoholic Beverage Service in Restaurants
93.3 Alcoholic Beverage Service in Full-Service Restaurants
93.4 Alcoholic Beverage Service In Limited-Service Restaurants
93.5 Nonalcoholic Cocktails
PART XI: AWARD WINNERS
94
BEST NEW CHEFS
94.1 Overview
94.2 Award Winners 2013
94.3 Recent Award Winners
95
BEST NEW RESTAURANTS
95.1 Lists For 2013
96
BEVERAGE EXCELLENCE AWARDS
96.1 Overview
96.2 Award Winners 2013
96.3 Award Winners 2012
96.4 Award Winners 2011
97
CHAIN RESTAURANT CONSUMERS’ CHOICE AWARDS
97.1 Overview
97.2 Award Winners 2013
97.3 Market Resources
98
DINERS’ CHOICE AWARDS
98.1 Overview
98.2 Best Restaurant
98.3 Best Service
98.4 Brunch
98.5 Fit For Foodies Restaurants
98.6 Hot Spots
98.7 Hottest Restaurant Bars
98.8 Most Notable Wine Lists
98.9 Most Romantic Restaurants
98.10 Most Scenic Views
98.11 Outdoor Dining
98.12 Top American Cuisine
99
DISTINGUISHED RESTAURANTS
99.1 Overview
99.2 List Of Distinguished Restaurants 2013
99.3 Market Resources
100 FAVORITE LIMITED-SERVICE RESTAURANTS
100.1 Overview
100.2 Top Chains By Segment
100.3 Market Resources
101 FINE-DINING HALL OF FAME
101.1 List of Inductees
102 FIVE- AND FOUR-DIAMOND AWARDS
102.1 Five-Diamnd Award Winners
102.2 Four-Diamond Award Winners
103 FUTURE 50
103.1 Overview
103.2 Fastest Growing Chains 2013
103.3 Market Resources
104 GREAT STEAK HOUSES
104.1 Overview
104.2 List Of Recognitions 2013
105 HOT CONCEPTS!
105.1 Award Recipients 2013
105.2 Recent Designations
105.3 Market Resources
106 JAMES BEARD FOUNDATION AWARDS
106.1 Overview
106.2 Award Winners 2013
106.3 Recent Award Winners
106.4 Market Resources
107 MENU MASTERS
107.1 Overview
107.2 Winners By Category
107.3 Market Resources
108 MICHELIN 3-STAR RESTAURANTS
108.1 Overview
108.2 Chicago 3-Star Restaurant
108.3 New York 3-Star Restaurants
108.4 San Francisco 3-Star Restaurants
109 PLATINUM FORK AWARDS
109.1 Overview
109.2 Top Ten American Traditional Restaurants
109.3 Top Ten Barbecue Restaurants
109.4 Top Ten Burgers
109.5 Top Ten Chinese Restaurants
109.6 Top Ten Deli’s
109.7 Top Ten Diners
109.8 Top Ten French Restaurants
109.9 Top Ten Italian Restaurants
109.10 Top Ten Japanese/Sushi Restaurants
109.11 Top Ten Mexican Restaurants
109.12 Top Pizza In America
109.13 Top Ten Seafood Restaurants
109.14 Top Ten Soul Food Restaurants
109.15 Top Ten Steakhouses
109.16 Top Ten Vegetarian Restaurants
110 RESTAURANT NEIGHBOR AWARD
110.1 Award Winners 2013
111 SELECTIONS: BON APPÉTIT
111.1 Overview
111.2 Best Restaurant and Snack Shops Selections
112 SELECTIONS: DINERS, DRIVE-INS & DIVES
112.1 Overview
112.2 List Of Featured Restaurants
113 SELECTIONS: FOOD & WINE
113.1 Overview
113.2 America’s Best
114 SELECTIONS: GAYOT
114.1 Overview
114.2 Top 40 List 2013
114.3 Top 10 By Segment
115 SELECTIONS: THE DAILY MEAL
115.1 Overview
115.2 Top Selections 2013
115.3 Market Resources
116 SELECTIONS: TRAVEL + LEISURE
116.1 Overview
116.2 Restaurant and Beverage Service Selections
117 SELECTIONS: ZAGAT
117.1 Best Burgers
117.2 Best Business Lunch
117.3 Best Mexican Food
117.4 Best Sandwich Restaurant
117.5 Best Service
117.6 Business Trip Dining
117.7 Hotel Restaurants
117.8 Market Resources
118 STAR DIAMOND AWARD
118.1 Overview
118.2 Five Star Diamond Awards 2013
119 THE NRN 50
119.1 Overview
119.2 Breakout Brands 2013
119.3 Market Resources
120 TOP BEER BARS
120.1 Award Winners 2013
121 TOP RESTAURANT BRANDS
121.1 Overview
121.2 Top Brand Scores 2013
121.3 Market Resources
122 WINE SPECTATOR GRAND AWARD
122.1 Overview
122.2 Award Recipients 2013
123 WORLD’S BEST RESTAURANTS
123.1 Best Restaurants
123.2 Award Winners For 2013
PART XII: FOOD & BEVERAGE DESIGNATIONS
124 NATIONAL FOOD & BEVERAGE HOLIDAYS
124.1 Overview
124.2 National Food & Beverage Days
124.3 National Food & Beverage Weeks
124.4 National Food & Beverage Months
125 STATE FOODS
125.1 Overview
125.2 List of Official State Foods
APPENDIX A - ACADEMIC PROGRAMS
APPENDIX B - ANALYSTS & MARKET CONSULTANTS
APPENDIX C - ASSOCIATIONS
APPENDIX D - PERIODICALS
APPENDIX E - STATE RESTAURANT ASSOCIATIONS
REFERENCES