CII Case Study: City of Santa Monica Restaurant Retrofit Program Food-service facilities are one of the more highly water intensive types of commercial businesses operating in the market place. In response to this, many agencies choose to implement some form of restaurant efficiency program. The City of Santa Monica implemented the Restaurant Retrofit Program (Program) from July 1, 2002 through June 30, 2005 offering restaurants within its service area a turn-key water-efficiency program which included an indoor water assessment, retrofit recommendations, water-saving products and installation at no cost to the customer. The City of Santa Monica was able to determine that there were 364 restaurants within the City boundaries. For this program, restaurants were defined as any establishment serving food with on-site seating. This allowed a wide range of businesses to participate including child-care facilities, schools and retail food markets. Restaurants were motivated to participate because it was free, they were receiving high-quality guaranteed plumbing fixtures, little down time for installations, and finally the City was giving back to them without an ulterior motive. It was difficult to get the decision-makers involved and to approve the retrofits and manager turn-over was an issue, however, over 200 restaurants participated; two hundred ninety-five products were installed with an estimated water savings of 29 acre-feet per year. The total cost $71,079 total not including rebates or $923.10 per restaurant. The City of Santa Monica is a retail water agency providing water to 17,000 connections which includes 87,000 residents and 17,000 businesses. For more information about this program, please contact Kim O’Cain, City of Santa Monica, (310) 458-8459, kimberly.ocain@smgov.net, www.sustainablesm.org/water