The Association of Graduate Recruiters 2015 Student Recruitment Conference #AGRConf15 Premier Sponsors: 28th - 30th June 2015 Birmingham Hilton Metropole From sharing labour market insights to delivering the right candidates to the right roles, Prospects has been driving forward exceptional graduate recruitment for over 40 years. To find out how we can work together to meet your recruitment goals get in touch with our friendly team. 0845 077 1966 enquiries@prospects.ac.uk www.prospects.ac.uk Welcome W elcome to the AGR’s 2015 Student Recruitment Conference! We are very pleased to be all back under one roof this year in a venue that combines superb conference facilities and hotel accommodation. We hope you will enjoy our Conference programme: we have put together over 40 breakout sessions addressing a very broad range of subjects, from gamification in recruitment to virtual assessment, including how to face global early careers challenges or minimise unconscious bias. You asked us for content in a variety of learning styles tailored to different career stages. In response, we have tailored this year’s sessions to suit various experience levels: entry, intermediate and advanced. Keeping in mind that not everyone learns in the same way, we’ve designed sessions in a variety of formats, from the classic amphitheatre to TED-Style Talks. The Conference will also give the opportunity to get a taste of our new L&D offering with trainer-led sessions that will be accessible in full-versions at the launch of the AGR Professional project in September. The AGR Student Recruitment Conference is the biggest event of its kind in Europe, bringing together student recruitment professionals from both the corporate and the university world. We are all looking forward to celebrating this year’s Recruitment Awards at Birmingham Symphony Hall on Monday evening, where we will announce the winners of our six categories. We hope you will take advantage of this occasion to extend your network and knowledge of the industry. It just remains for me to thank all of our sponsors, without whom we wouldn’t be able to run this event. A special mention goes to our joint Premier Sponsors, Prospects and WikiJob. Thanks too to the Conference Planning Team and of course you, the delegate, for your continued support of AGR. Best wishes, Stephen Isherwood, Chief Executive of AGR 07 2015 Student RecruitmentConference 06 2015 Student RecruitmentConference Contents Session descriptions 12 Monday 29th June 39 Tuesday 30th June Plenary sessions 43 Charles Leadbeater – Opening Keynote 24 Sir David Eastwood – The Future of Higher Education: A Vice Chancellors’ perspective 46 Paul Anderson – Planting trees? 48 Are you earning enough? AGR / Mercer survey results 50 Sponsors Back Page Floorplan Conference Planning Team Gary Argent – Graduate Transitions; Emily Bryant – RBS; Machar Smith – Expedia; Chris Rea – Graduate Prospects; Judith Baines – Hertfordshire University; Danni Brace – Havas People; Jennifer Doyle – Financial Conduct Authority. 2015 2015 Student Student Recruitment RecruitmentConference Conference 09 Monday 29th June > Hot Topics and Session Descriptions Pages 11 - 37 HOT TOPICS Hot Topic Discussion Rooms Level: All Length: 60 minutes Brief: An opportunity to discuss challenges and share practices with other industry professionals around a common topic of interest. Use this session to make connections, get new ideas and benchmark your practices. Each room will be facilitated by a senior industry professional who will collate your top challenges in your chosen hot topic room and assign these to tables where you can discuss with your peers. To help you decide which room might be best for you, here are some examples of topics that may be discussed: Room: London – Cross border recruitment • Employer branding for a global audience? • Global competencies Vs. local? • Recruiting international students from UK unis to work overseas – what are the rules? Room: York - Social Media • New channels and innovative uses in student recruitment? • What content works? • How do you sustainably manage social media campaigns? 12 2015 Student RecruitmentConference Room: Arden - Internship Programmes • What wider development opportunities to include in an internship/placement year programme? • Should the selection process be the same as graduates? • Conversion of interns to graduate rates Room: Lancaster – Development Programmes • Strategies for retaining graduates? • Support provided to graduate line managers? • Effective methods to develop graduates? Room: Cambridge Under 50 graduate hires • How to do more with less resource • Raising awareness of unknown brand on campus • Outsourcing V. in house attraction and selection activities ENTRY Foundation in graduate recruitment – Part 1 & 2 Level: Entry | Length: 90 minutes (Part 1) & 60 minutes (Part 2) Room: Surrey | Capacity: 24 Brief: Learn the graduate recruitment basics from understanding the market, building an attraction & selection strategy to measuring impact. Suitable for all entry level professionals seeking a solid introduction to the industry. Session Facilitator: Rebecca Fielding, AGR Associate Rebecca is one of the few people in the UK with more than fifteen years’ experience in our industry spanning large corporate graduate recruitment, SME graduate recruitment, University roles, AGR and AGCAS board roles. 13 2015 Student RecruitmentConference INTERMEDIATE Are you minimising unconscious bias in selection? Level: Intermediate | Length: 90 minutes Room: Norfolk | Capacity: 32 Brief: There is good science behind the adage ‘birds of a feather flock together’. As humans, we prefer people who are similar to ourselves; whether this be in looks, background, world views etc. This can lead to problems when it comes to designing and running a fair and effective selection process. This session discusses unconscious bias at both a micro and macro level: first covering how to identify some of your own unconscious biases and then how to identify organisational patterns that could suggest this an endemic issue within your selection process. One strategy for dealing with both are presented; giving you clear, practical take-aways. 14 2015 Student RecruitmentConference Session Facilitator: Ben Williams, AGR Associate As a Business Psychologist, Ben has built a strong reputation in the industry as an expert on assessment design and is a frequent contributor to AGR’s Graduate Recruiter magazine. Through work with firms like Teach First, Moodys, Frontline and BP he has created a range of innovative graduate assessment tools in an online and assessment centre environment. His work with Doncaster Children’s Services Trust was runner-up in the Association for Business Psychology’s Excellence in Assessment Awards. First studying at Oxford University, Ben went on the work for SHL, Kenexa and Work Communications before starting his own assessment design consultancy, Sten10, in 2012. He is an Associate Fellow of the British Psychological Society and an active contributor to the profession, demonstrated through volunteer work running lectures and offering career coaching sessions for aspiring psychology students. INTERMEDIATE Fings aint what they used to be: the new breed of careers services Level: Intermediate | Length: 90 minutes Room: Lancaster | Capacity: 40 Brief: Learn about the changing landscape of higher education over the past decades followed by an interactive session delivered by AGR Award finalists for their preparation for work strategies. Leicester, Kent and Imperial College Business School share their approaches, what employers need to know about the way universities are structured, why some of their requests can’t be accommodated and how to partner effectively. Presenters: Chris Phillips: Information & Research Director, GTI Media Kerry Hyde: Associate Director, Careers Development Service, Leicester University Mark Davies: Employer Relations Manager, Career and Professional Development Service, Imperial College Business School James Corbin: Placement Development & Employability Manager, University of Kent 15 2015 Student RecruitmentConference TED STYLE TALK Flashmob Assessment Centres: Going old school with a modern twist Level: All | Length: 18 minutes Room: London | Capacity: 100 Brief: Graduate Recruitment used to be about driving round university campuses and handing out job offers after a brief interview but today’s assessment processes have become much more complex and sophisticated. Many employers are starting to realise that there are lessons to be learned from the old school approach especially in terms of being first to access the best talent and recruiting more efficiently. This session will introduce you to an innovative new concept “Flash Mob Assessment Centres” – a hybrid approach that mixes assessment with marketing events so that in practice a student can turn up at an event on campus and walk away with a job offer. 16 2015 Student RecruitmentConference Presenter: Sophie Meaney, Strategic Development Director, GradWeb Sophie Meaney (née Best) has more than 15 years’ experience in international management, most recently with Towers Watson as Director of Talent Acquisition. In her current role, Sophie ensures that GradWeb’s innovative solutions meet the evolving needs of employers who recruit entry level talent. INTERMEDIATE Sheep poo paper and the art of zero waste graduate recruitment Level: Intermediate | Length: 60 minutes Room: London | Capacity: 100 Brief: In graduate recruitment we reject many more people than we hire, which in employer brand and candidate experience terms is bad for business. This is not a new observation, but judging by the frustration of candidates, they still feel that when they are rejected it is often an unsatisfactory process. Large organisations conducting graduate recruitment are also supplied by a network of smaller companies. In contrast to inundated graduate recruiters, many of these SMEs have no brand presence with graduates, and when they advertise graduate roles frequently get few applications. Finally, universities are focusing on employability like never before, but they often have little idea how their graduates perform in the graduate recruitment process, apart from occasionally hearing about the ones who get hired. If sheep poo, which is, in essence, crap, can be turned into something good then surely we can do something with the waste in graduate recruitment Presenters: Martin Edmondson: Martin is the CEO and founder of Gradcore, a social enterprise focused on graduate employment and employability. Martin has over 16 years’ experience working across recruitment and Higher Education. Kate Croucher: Kate is the University Relationship Manager for FDM Group and is responsible for initiating and developing partnerships with universities and professional bodies as part of the company’s graduate recruitment strategy. Kate spent the last 17 years working in Higher Education, most recently Brunel University where she was Joint Acting Director of their award winning Placement and Careers Centre. John Cusworth: John is the Head of Partnerships at Gradore and has over 10 years’ experience in a variety of employer engagement and direct recruitment roles. John is responsible for identifying, sourcing, attracting & assessing graduate talent into businesses large & small. 17 2015 Student RecruitmentConference TED STYLE TALK Why engaging with schools is too important to be left to CSR & why HR teams should lead the way Level: All | Length: 18 minutes Room: York | Capacity: 56 Brief: Using case studies and calling on the speaker’s experience, this session will demonstrate that when engaging with schools, companies should not view it as a CSR tick-box activity, but rather as an investment in their future workforce. Dispelling the myth that the school market is akin to the Wild West, the session will join up thinking around the government’s call for greater collaboration between schools and employers, its drive for increased apprenticeship recruitment and provide practical solutions as to how companies can take greatest advantage of these opportunities. By taking a strategic approach, working with schools can help companies diversify their future talent pipeline and deliver real returns in areas such as brand recognition and future talent identification. By showcasing how other companies are engaging with schools using 18 2015 Student RecruitmentConference the Micro-Tyco Challenge, this session will leave participants confident and wanting to drive a new, strategic schools engagement agenda that delivers real returns for their organisation. Presenter: Charlie Thornton, Partnership Development, WildHearts Before joining the Partnerships team at WildHearts, Charlie worked in schools for four years. When not teaching pupils about the importance of capital cities and ox-bow lakes, he supported pupils as a Positive Destinations Advisor - Careers & University Advisor to you and me. Charlie now puts this experience to good use helping companies understand what makes schools and school-leavers tick and how their investment can deliver better returns. INTERMEDIATE The questions racing around the minds of school leavers and how to answer them Level: Intermediate | Length: 60 minutes Room: York | Capacity: 56 Brief: School leavers have a wealth of questions that are racing through their minds as they contemplate crucial career decisions. With a wealth of choices now available, often these decisions can prove stressful and confusing. Yet when they do have the opportunity to engage with employers, they often keep these questions to themselves. Christos will shine light on these questions and how they can be answered to ensure employers provide school leavers with the knowledge, confidence and reassurance they need to confidently complete applications. Presenter: Christos Orthodoxou, Founder & Head of Partnerships, Class Careers Christos is a published author and having worked at Aston University and founded Class Careers, he has worked with multiple employers, personally spoke with over 200 school leavers and engaged with 500 schools. 19 2015 Student RecruitmentConference TED STYLE TALK Proactive Employer Branding Level: All | Length: 18 minutes Room: Cambridge / Oxford | Capacity: 96 Brief: Aimee is a highly motivational speaker (‘incredibly knowledgeable and fantastic to watch’ – James Caan) and understands the bigger picture and candidates’ mind-set. She will talk about the huge changes that are taking place in the world of graduate recruitment brought about by social media and technology and how to stay ahead of the game. Aimee explains how to use social media not just to build your brand but to build it fabulously. It’s no surprise given her hugely engaging personal style that the creation of exciting visual content is Aimee’s forte. But creating exciting visual content is one thing; optimising it for outstanding return on investment quite another. It’s not just about views and click-throughs – used correctly, social media can help build long-term engagement. It’s all about what you do with the interest your content generates. Your relationship with graduates begins with a ‘why?’ Why should they work for you? What values are they buying in to? People judge you on why you do what you 20 2015 Student RecruitmentConference do rather than what you do. Proactive employer branding is built on the transmission of values and drives graduates to you rather than you to them. Delegates will leave Aimee’s session feeling very motivated and on a high! Presenter: Aimee Bateman, Founder of Careercake.com Presenter: Aimee Bateman, Founder of Careercake.com Aimee has worked in recruitment for over 10 years and in 2011 she set up her own consultancy and her award winning careers website Careercake.com. She is also a board member of Tazio. Her achievements have seen her front several TV shows including BBC1 Wales’ X-Ray, BBC3 Cash Mob, BBC2 Learning and Online Careers Reality Show – The Job Academy. ADVANCED How does Microsoft UK’s Early Career Recruitment strategy fit into the global framework? Level: Advanced | Length: 60 minutes Room: Cambridge / Oxford | Capacity: 96 Brief: An exploration of how we at Microsoft adapt and amend our approach to work with graduate recruitment colleagues around the globe. The session will enable delegates to understand how Microsoft UK approaches their recruitment strategy and acknowledges the wider organisational and demands for hiring. Whilst it’s absolutely necessary to recruit from the same values and beliefs that Microsoft globally believe in, we share how we’ve adapted our process so that it continues to consider local nuances. Presenters: Lucy Saunders is University Staffing Lead at Microsoft UK responsible for early career recruitment. Lucy is an experienced leader who has worked in various locations around the globe to help recruit graduate, apprentice and MBA level candidates. Lucy manages a team that handles high volume campaigns driven to recruit the highest quality candidates within the IT industry. Gurpal Minhas is Head of Customer Solutions at Capp & Co Ltd. Gurpal is a Chartered Occupational Psychologist and leads a number of early career recruitment projects including Lloyds Pharmacy, Reed Smith and Thomson Reuters. Nicky Garcea is Chief Customer Officer at Capp & Co Ltd. Nicky is a Chartered Occupational Psychologist and has led projects with organisations including Microsoft, Morrisons and Lloyds Banking Group. 21 2015 Student RecruitmentConference ADVANCED Creating a more socially mobile workforce: How to build the strategy Level: Advanced | Length: 90 minutes Room: Arden | Capacity: 70 Brief: This interactive session will explore the key elements of a successful strategy to promote social mobility. Participants will have the opportunity to discuss the business case for social mobility, engaging effectively with schools and universities, the use of contextual recruitment, targeting activity, monitoring and evaluating success, and communicating this important agenda to internal stakeholders. Colleagues will leave with new strategic insights and practical ideas to discover new talent for their organisation. 22 2015 Student RecruitmentConference Presenter: Nik Miller, AGR Associate Nik is an established expert on social mobility and recruitment. As a consultant he has worked with many leading employers (e.g. KPMG, Goldman Sachs, Google) and universities, and has advised Government. He is Director of the Bridge Group, a national policy group advocating social mobility, and is regularly commissioned to write and speak on the subject. INTERMEDIATE Caught short? How to manage graduate skills shortages in today’s economy Level: Intermediate | Length: 60 minutes Room: York | Capacity: 56 Brief: As the slow global economic recovery continues, there’s a redoubled focus on talent identification, development and retention. But, as more employers are recruiting more graduates, some skills are starting to become scarce. Join Dr Charlie Ball as he looks at where the skills shortages are, who is getting them, where new shortages may emerge and what you can do about it. Attendees should learn about the current extent of skills shortages, who is affected, who is attracting graduates who are in demand, where potential new skills shortages emerge and strategies for dealing with skills shortages in recruitment and retention. Presenter: Dr Charlie Ball Dr Charlie Ball is the Head of Higher Education Intelligence at Prospects and recognised as an authority on graduate employment. He researches and writes on all aspects of the graduate jobs market, and runs the Prospects fund to support the careers research of university careers services. Charlie also sits on a number of expert committees, including steering groups for the early and longitudinal Destination of Leavers of Higher Education surveys and advises on graduate outcomes. 23 2015 Student RecruitmentConference INTERMEDIATE Making virtual assessment a reality: what it really means to design and roll out a video SJT Level: Intermediate | Length: 60 minutes Room: Hampton | Capacity: 70 Brief: This session will introduce the innovative concept of video SJT’s and explore how Atkins has successfully implemented this new selection tool into their recruitment process. We will introduce you to the concept, features and benefits of SJTs before delving into the detail of Atkins’s implementation, their project scope, and outcomes including a preview of their new selection tool. Join us to benefit from: • An introduction to SJTs – what they are, why they’re so popular and what they can do for you • What designing an SJT entails • Key success tips • A preview of Atkins new SJT selection tool 24 2015 Student RecruitmentConference Presenters: Katherine Dodge, Recruitment Manager - Early Careers, Atkins Katherine is a senor HR specialist with more than 25 years’ multi-sector experience. As Recruitment Manager for Early Careers at Atkins, Katherine leads a team of 10 and drives the development of their innovative and market leading future talent programmes. Jill Summers, Head of Assessment & Development Services, GradWeb Jill has strategic responsibility for assessment and development solutions at GradWeb. She has over 10 years’ experience in occupational psychology and uses leading-edge technology and best practices to resolve issues in assessment, development, restructuring and training. INTERMEDIATE Sesame Street, a Photograph and Barack Obama: 10 Smart and Scientific principles you need to know for excellent Early Talent Recruitment, Development and Marketing Level: Intermediate | Length: 60 minutes Room: Henley | Capacity: 70 Brief: Making your Early Talent Recruitment, Development and Marketing exceptional may be less expensive than you think. Join us to learn how 10 scientific principles can change the way you think about Early Talent. In this session you will: • Explore how thinking smarter always wins over increased spending • Challenge conventional recruitment, development and marketing approaches using 10 scientific principles • Understand how to translate ideas into action using Systems Thinking Presenters: Mike Wedgewood, Head of Training & Events Practice, The Smarty Train As Head of the Training and Events Practice and as part of The Smarty Train’s Leadership Team, Mike is responsible for the design and delivery of award-winning learning interventions across sectors - from experiential events to programme assessment. Christian Gettermann, Senior Learning & Research Specialist, The Smarty Train Christian uses quantitative and qualitative methods to drive client decision making around ‘Unlocking Early Talent’. He is interested in how small behavioural changes by companies can have huge impacts on recruitment, development and marketing. 25 2015 Student RecruitmentConference TED STYLE TALK Recruiting for mindset Level: All | Length: 18 minutes Room: Cambridge | Capacity: 100 Brief: What makes some graduates perform better than others? How can we better identify potential in graduates? Charlie will talk about how he believes 1. Mindset is a predictor of potential, 2. Mindset can be developed in everyone, 3. You can recruit for mindset and this has the potential to revolutionise the way we approach recruitment and development. 26 2015 Student RecruitmentConference Presenter: Charlie Reeve, Early Careers Consultant, Charlie Reeve Enterprises Charlie Reeve has 12 years’ experience designing and implementing graduate programmes for large and small organisations in the UK and internationally. He is a recruitment specialist, a learning and development professional and is fascinated by neuroscience and languages. TED STYLE TALK What’s stopping you? Level: All | Length: 18 minutes Room: Cambridge | Capacity: 100 Brief: The recruiter needs to know what the actual job really entails but too often there is a gap and real talent might be missed in the search for ‘easy’ recruitment, assessing candidates based on their grades without knowing the context. This short TED style talk will debunk some of the myths and promote wider thinking. Great people might be missed. In the drive to chase down recruitment costs it’s all too easy to focus on the easy to measure elements. Finding real talent is tricky: ideally the environment should be created whereby real talent searches for the right organisation. There is a mindset change coming if the same algorithms are being used by recruiters. Presenter: Marcus Orlovsky, Director, Bryanston Square Foundation Marcus Orlovsky’s journey through the corporate world was very rich as well as diverse. He was Regional Director of Corporate Finance & Recruitment at EY then Director of Stanhope, a company specialising in real-estate. Marcus to a break from corporate life to co-found Bryanston Square to enhance the learning environment in UK. Thirteen years on, he and his team impacts more than 6,000 school leaders, business professionals and students from different cities across the UK, Europe and the US and is interested in expanding his impact to the MENA region. 27 2015 Student RecruitmentConference TED STYLE TALK The funny thing about innovation Level: All | Length: 18 minutes Room: London | Capacity: 100 Brief: The thing about innovation is that people tend to confuse it with new things and in particular technology. But innovation is actually about making things better – just because something is new does not make it innovative. In graduate marketing innovation means any action needs to be demonstrably better than the best form of graduate engagement: A well briefed recruiter and a well matched undergraduate having a chat. Our talk asks how innovative are campaigns being developed for UK students? And what innovation should mean for recruiters today. We illustrate our perspective by looking at the history of innovation, two recent examples of successful innovation and ask what will graduate marketing look like in 20 years’ time and is it a future we should be looking forward to? 28 2015 Student RecruitmentConference Presenter: Graeme Wright, Strategy Director, Havas People Graeme has worked in employee and candidate marketing for over 20 years. As Strategy Director at Havas People he is responsible for the Strategy Planning and Insight (SPI) team. SPI looks to help clients better understand the markets they are working in so that they can build closer relations with their audiences. TED STYLE TALK The secrets of great TED talks – and how you can use them Level: All | Length: 18 minutes Room: London | Capacity: 100 Brief: The first TED conference was held in 1984 as a strictly one-day event. Today, five TEDx events take place every day in more than 130 countries. Over 1 billion people have now watched TED talks online, with the most popular talks receiving millions of viewings. Using the format of a TED talk, this presentation ‘decodes’ the secret of the truly great TEDs, and in less than 20 minutes, gives you a body of TED-tools that you’ll be able to use, with great effect, every day. Presenter: Dr Paul Redmond, Director of Student Life, Manchester University Dr. Paul Redmond is Director of Student Life at The University of Manchester and an expert on generations and the new world of work. As an experienced writer and speaker, Paul has presented at numerous events and conferences around the world. In addition to writing regularly for national newspapers, he is a frequent contributor to radio and TV programmes. Paul’s work brings him into contact with an extensive range of national and international organisations. His research into the future of work, ‘Generation Y’ and the impact of ‘Helicopter Parents’ has attracted considerable attention among both graduate recruiters and the media. 29 2015 Student RecruitmentConference ADVANCED Roundtable: Enabling Social Mobility in Practice for Early Careers Recruitment Level: Advanced | Length: 60 minutes Room: Oxford | Capacity: 50 Brief: This roundtable discussion explores best practices for enabling social mobility in early careers recruitment. Topics covered will include a discussion of what social mobility is and what it means to different people, how to measure social mobility, and how to enable social mobility in practice throughout the early careers recruitment process. Roundtable speakers will share their experiences from the perspective of university careers, developing social mobility solutions, and championing social mobility as Champions of the government initiative, the Social Mobility Business Compact. A particular focus of the roundtable discussion will be on the practical steps that organisations can take to measure and improve social mobility throughout their early careers recruitment, together with an exploration of the results achieved by leading organisations in doing so, and insights into the latest research findings around social mobility and career outcomes. 30 2015 Student RecruitmentConference Speakers: Tom Banham, Head of Academy Talent Acquisition for Nestlé. Sally Bucknell, Director Diversity & Inclusiveness for EY. Rachel Hill, Senior Manager – Social Mobility for Grant Thornton. Dr. Alex Linley, CEO of Capp. Anne Wilson, Head of Careers for the University of Warwick. Francesca Campalani, Employer Youth Brand Group Lead at Lloyds Banking Group TED STYLE TALK Gamification in student recruitment: Gimmick or game changer? Level: All | Length: 40 minutes Room: Cambridge | Capacity: 100 Brief: In this practical session, run by Arctic Shores and Deloitte, attendees will get the chance to download and test a psychometric game and understand why and how Deloitte will be using this technology and assessment approach to engage and select their candidates for the next School Leaver Programme. The session will go into the science behind the use of games for psychometric assessment, why games are so relevant to the millennial generation, and how gamification can fit into the selection process. Presenters: Robert Newry, Managing Director & Co-Founder, Arctic Shores Limited Robert is a serial entrepreneur and regular speaker at conferences around the world, most recently on innovation. He has an MBA from Imperial College and an undergraduate degree from Oxford University. Laura Lucas, Selection & Assessment Manager, Student Recruitment, Deloitte Laura has been in graduate recruitment for over 10 years and is responsible for the selection process at Deloitte for over 1,500 positions in the next year. 31 2015 Student RecruitmentConference ALL Accessible Video Interviewing – Making It Open for All Level: All | Length: 40 minutes Room: Lancaster | Capacity: 50 Brief: A must-see interactive masterclass for anyone planning or currently implementing video interviewing in their recruitment process, and keen to know more about ensuring the technology is accessible to all candidates. Diversity plays a key part in any graduate recruitment agenda and with recruitment technology evolving all the time, this is key information for any recruiters wanting to stay abreast of current trends. After a brief introduction to the Sonru and Employ-Ability partnership, we will delve into the impact of disability/ adjustments during recruitment. With your input, we seek to uncover the kinds of adjustments that are requested and explore how they can be accommodated. Using real examples, the session will provide practical tips and takeaways for recruiters to consider when using video interviewing. We will encourage recruiters to think about how accessible their process is and how to increase and progress applications from disabled candidates. 32 2015 Student RecruitmentConference Presenters: Adam Gretton, Senior Business Development Manager, Sonru Adam has worked in the recruitment sector for 15 years, with the last 5 years in the graduate space. His passion is in bringing disruptive digital products and services to market. He has been behind a number of diversity projects aiming to improve gender balance, social mobility and skill shortages. Tab Ahmad, Managing Director, EmployAbility Tab founded EmployAbility in 2006, after four years’ experience providing specialist disability and employment consultancy services to employers whilst at a disability charity, where she pioneered work in this sector. Previously, Tab founded and ran her own search firm specialising in financial services and investment banking, and she has over twenty years of experience in recruitment and selection. ALL Campus Velcro how to make your graduate messages stick Level: All | Length: 40 minutes Room: York | Capacity: 56 Brief: “Sticky” ideas get understood and passed on, so they create change. If your messages on campus don’t stick the investments you make to develop and promote them are wasted. If they do, your ROI is improved, and you might even win some awards. Even better, making your messages sticky is something you can do yourself, for free! In this session, Tom will set out some ‘golden rules’ based on established academic research that you can use in order to make your messages more likely to stick, whatever your budget. You will then be challenged to use these rules to make your campus messages stickier, and to test them with other delegates. You should come away from this session with something really valuable – a means of creating and refining your messages so that they have a better impact, travel further and improve your ROI on campus, without having to increase your budget. Delegates are advised that this session includes interactivity and luxury chocolate. Presenter: Tom Viggers, Specialist Sales Director, Graduate Promotions Tom’s career in graduate recruitment marketing started early. Whilst he was at university he worked as a Student Marketer for Graduate Promotions. He joined the company as a graduate in 2007 and since then has worked on campaigns for a host of AGR members from many different industries including Finance, Professional Services, Law, Consultancy, Public Service and Engineering – many of them awardwinning or award-nominated. In his free time, Tom likes to geek out on books about what motivates, moves and persuades us. 33 2015 Student RecruitmentConference ALL Be Bold, Be Brilliant, Be Clear – EE’s Graduate Assessment Centre is actually different Level: All | Length: 40 minutes Room: Henley | Capacity: 70 Brief: Working together, EE and Cubiks redesigned EE’s graduate assessments centre in 2014 to improve the quality of hires, to overcome the problem of a lack of engagement from business assessors and to align seamlessly to the employee brand. Applying best practice in assessment methodology with a modern twist, EE and Cubiks we able to create an assessment process which captured the spirit and culture of EE’s dynamic culture. Deploying a fresh approach to interviewing and multimedia technology, a fully immersive experience was created for candidates and assessors which delivered real business results. In this interactive session, Helen and Katie will explore the challenges EE faced and what was done to overcome them. 34 2015 Student RecruitmentConference Presenters: Helen Ling, Assessment and Selection Manager, EE EE is the UK’s most advanced digital communications company. Helen is responsible for developing and managing EE’s assessment & selection strategy. An Occupational Psychologist, Helen previously worked at E.ON designing talent solutions for a range of areas including graduate recruitment. Katie Dodsworth, Managing Consultant, Cubik Cubiks provides HR tools and services for selecting and developing people internationally. As an Occupational Psychologist with over 15 years’ experience, Katie started her career in graduate recruitment and now specialises in leadership and talent identification and development. ALL Staying ahead in innovation doesn’t have to break the budget (or require a 20-man team) Level: All | Length: 40 minutes Room: Hampton | Capacity: 70 Brief: With the millennial market embracing innovation and technology at an unparalleled speed, how can you embrace the attraction techniques of tomorrow without having to spend a fortune in the process? This session will provide you with innovative attraction ideas and practical solutions that you can integrate into your own marketing campaigns. Highlights of the session include: • What’s next for social media - covering the essential channels have on your radar and how you should best use them. • Social Video – creating short, authentic and engaging content that candidates actually want to watch, discover why video is the medium with the highest engagement. • Live Streaming with Meerkat & Periscope - How can you engage with more students? • Google Hangouts - what are they and how we can use them effectively in Graduate Recruitment? Presenter: Craig Barnet, Client Partner Future Talent, Bernard Hodes Drawing on more than 8 years’ experience of recruitment marketing and event marketing to a student audience, Craig develops and leads the Future Talent portfolio of clients at Hodes. Zack Young, Digital Engagement LeadBernard Hodes Zack is an adventurous entrepreneur with a passion for travel, technology and personal development. At Hodes, Zack leads our social recruiting campaigns for clients including Barclays, Dixons Carphone and Enterprise-Rent-A-Car. 35 2015 Student RecruitmentConference INTERMEDIATE Why forums are great for student and graduate engagement Level: Intermediate | Length: 40 minutes Room: London | Capacity: 100 Brief: Despite the rise of social media, forums are still as popular as ever, and provide very valuable information resources. Employers can take advantage by talking to graduates directly within popular forums, as a means to be helpful, gain trust and get a competitive edge over rival recruiters. 36 2015 Student RecruitmentConference Presenter: Dan White, WikiJob Dan draws on almost 10 years of experience in student and graduate recruitment to inform and educate on the value of good quality engagement, specifically looking at how online forum engagement has proved a successful engagement tool for employers wishing to proactively manage their recruiter brand identity and the early candidate experience. ALL Beyond the call of duty - An employability take-away for early careers applicants Level: All | Length: 40 minutes Room: Oxford | Capacity: 50 Brief: Jaguar Land Rover strive to provide a positive and employability-centred experience for all early career candidates, whether they are successful or not. This is of particular importance for apprentices given that the Jaguar Land Rover recruitment process will be the first interaction with the world of work for many applicants. This session will provide an insight into the introduction of multimedia situational judgement tests, providing engaging yet realistic previews to enhance interaction with the recruitment process and understanding of the role. Furthermore, the session will focus on how Jaguar Land Rover are taking the lead in addressing the employability of their early career applicant pools, by investing in and focusing on the development of key behavioural skills through the use of tailored employability reports, made available to all applicants at the earliest stage of the recruitment process. Presenters: Chris Small, Deputy CEO, Saville Consulting Chris is a chartered psychologist with a strong and practical consulting background which includes the delivery of a wide range of selection and assessment solutions, training and development programmes, and competency/values design. As head of Saville Consulting’s international business, Chris has had exposure to several global projects placing great emphasis on the internationalisation of HR processes and understanding of multinational assessment programmes. Rob Gill, Head of Graduate, Undergraduate & Apprentice Recruitment, Jaguar Land Rover Rob has worked in various human resources roles within the automotive engineering and manufacturing sector since graduating 15 years ago. His roles ranged from employee relations and policy and planning to salaried HR, but for the last four years Rob has been responsible for the company’s graduate and undergraduate recruitment and apprentice recruitment from the school leaver market.“ 37 2015 Student RecruitmentConference Simplifying graduate and school leaver recruitment Our principal objective is to provide the best graduate and school leaver recruitment consultancy and outsourcing service. Smart Resourcing Solutions offers employers a range of services including sourcing candidates, designing processes and managing the whole end to end recruitment procedure. We can help you recruit and develop talent that will remain within your organisation and demonstrate a return on your investment. enquiries@smart-resourcing-solutions.co.uk 0191 229 9547 www.smart-resourcing-solutions.com Tuesday 30th June > Session Descriptions Pages 39 - 44 INTERMEDIATE Effective Assessment Design - Are you confident that every element adds value? Level: Intermediate | Length: 90 minutes Room: Norfolk | Capacity: 32 Brief: We are frequently challenged as recruiters to explain the value we add to the organisation. This session takes you through four ways to evaluate the effectiveness of each step of your assessment process and ends with a practical case study where you will have a chance to practice these skills in a realistic setting. Combined with practical templates for how to conduct these types of analysis yourself, this session should leave you feeling fully equipped to both evaluate your assessment process as prove the value you are adding to stakeholders. 40 2015 Student RecruitmentConference Presenter: Ben Williams, AGR Associate As a Business Psychologist, Ben has built a strong reputation in the industry as an expert on assessment design and is a frequent contributor to AGR’s Graduate Recruiter magazine. Through work with firms like Teach First, Moodys, Frontline and BP he has created a range of innovative graduate assessment tools in an online and assessment centre environment. His work with Doncaster Children’s Services Trust was runner-up in the Association for Business Psychology’s Excellence in Assessment Awards. First studying at Oxford University, Ben went on the work for SHL, Kenexa and Work Communications before starting his own assessment design consultancy, Sten10, in 2012. He is an Associate Fellow of the British Psychological Society and an active contributor to the profession, demonstrated through volunteer work running lectures and offering career coaching sessions for aspiring psychology students. ADVANCED Developing a talent management strategy Level: Advanced | Length: 90 minutes Room: Surrey | Capacity: 32 Brief: This trainer-led session will provide an introduction to the following areas of talent management strategy: Current thinking and practice in talent management, principles to be defined within the strategy and takeaway actions to implement. Presenter: Rebecca Fielding, AGR Associate Rebecca is one of the few people in the UK with more than fifteen years’ experience in our industry spanning large corporate graduate recruitment, SME graduate recruitment, University roles, AGR and AGCAS board roles. 41 2015 Student RecruitmentConference ALL Top talent? It’s all about the context: Using contextual data in graduate recruitment Level: All | Length: 90 minutes Room: York | Capacity: 40 Brief: Universities have used contextual data for many years to find and select the students with the greatest academic potential regardless of his/her background. In doing so they have managed to both improve the social mobility profile of student intakes and maintain academic excellence. With similar challenges (thousands of applications, not a lot of time etc.) how can recruiters learn from the university experience to find the best graduate talent? In this interactive session, Rare will show how to contextualise candidate achievement and separate potential from polish. Using real data and cases, delegates will also gain an understanding of how social mobility factors and “capital” manifest themselves during assessment processes. Presenter: Raphael Mokades Raphael Mokades is the founder and Managing Director of multi award winning diversity company Rare. Raphael founded Rare in 2005. Rare now has over 5,000 candidates on its books, and works with about thirty of the world’s best companies, including Google, the Civil Service Fast Stream, Goldman Sachs, L’Oréal, and a significant number of the UK’s top law firms. Prior to starting Rare, Raphael was in charge of diversity at Pearson, the international media company which owns the FT. Pearson won two Race for Opportunity awards during this time. Raphael has a First class degree from Oxford University, represented the University at basketball, and served as his College’s JCR President. Table Hosts: André Flemmings, Carlton McFarlane, Josh Oware, Kate Baker, Naomi Kellman 42 2015 Student RecruitmentConference ALL All change for school education and careers provision - bringing you up to speed on current and future developments Level: All | Length: 90 minutes Room: Hampton | Capacity: 100 Brief: Hear from Sam Freedman, Director of Impact & Research at Teach first, about the latest information on GCSE and A Level grade system changes, how government are investing in careers provision, what this means for employers and future policy proposals. An opportunity follows to learn about the pressures school head teachers and assistant head teachers face, how their approach to careers guidance has evolved, how things are developing, what they would like from employers. The session will conclude with facilitated discussion on how these changes impact your organisations hiring plans. Session Chair: Alex Cole, Chief Operating Officer, Good Careers Guide Presenters & panellists: Sam Freedman, Director of Impact & Research at Teach First Julie Cornfield, Assistant Head Teacher at ACE Academy Elaine Purves, Head Teacher at The Rossall School Kim Hodgetts, Programme Manager Youth Unemployment Development, Business & Employment, Telford & Wrekin Council 43 2015 Student RecruitmentConference ALL You told me but you didn’t persuade me! How to use recruitment data to engage your stakeholders Level: All | Length: 90 minutes Room: Henley | Capacity: 100 Brief: Learn how to position yourself as an expert and trusted partner within your business through the power of gathering and presenting data effectively. You’ll hear AGR and practitioner perspectives on where you can use data in your initial engagement to inform hiring numbers, building your campus approach, during the selection process and for your end of year review measurements. 44 Presenters: Stephen Isherwood, Chief Executive, AGR Sam Gordon, Research Analyst, AGR Brian Sinclair, Student Recruitment Campus Manager, EY Brian Sinclair has worked for the last 13 years at a number of large organisations, including HSBC, BT, Accenture, Capgemini, McLaren and is currently a Student Recruitment Manager at EY – focusing on EY’s Campus activity. Brian is very familiar with a variety of recruitment processes, methodologies and systems and has developed a passion for getting the most out of recruitment data to enhance stakeholder engagement. Plenary Sessions Pages 45 - 51 PLENARY ONE Opening Keynote Room: Monarch Brief: Charles is a leading authority on innovation and creativity. He has advised companies, cities and governments around the world on innovation strategy. Charles will share his thoughts on work and education and challenge us to think differently about the issues facing our industry. 46 2015 Student RecruitmentConference Presenter: Charles Leadbeater In 2005 Charles was ranked by Accenture, the management consultancy, as one of the top management thinkers in the world and has advised a wide range of organisations on innovation including the BBC, Vodafone, Microsoft, Ericsson, Channel Four Television and the Royal Shakespeare Company. Charles has worked extensively as a senior adviser to governments, advising the 10 Downing St policy unit, the Department for Trade and Industry and the European Commission on the rise of the knowledge driven economy and the Internet. He wrote the first British report on the rise of social entrepreneurship, which has since become a global movement. His report on the potential for the web to generate social change led to the creation of the Social Innovation Camp movement. A past winner of the prestigious David Watt prize for journalism, Charles was profiled by the New York Times in 2004 for generating one of the best ideas of the year, the rise of the activist amateur, outlined in his report The Pro-Am Revolution. PLENARY TWO The Future of Higher Education– A Vice Chancellors’ perspective Room: Monarch Brief: Post-election analysis of higher education policu, the forces affecting universities strategies and the need for greater engagement in higher education by employers. Speaker: Professor Sir David Eastwood Professor Sir David Eastwood became Vice-Chancellor of the University of Birmingham in April 2009. Former posts include Chief Executive at the Higher Education Funding Council for England, Vice-Chancellor at the University of East Anglia, and Chief Executive of the Arts and Humanities Research Board. His early career was spent at the University of Oxford, where he was Fellow and Senior Tutor of Pembroke College. He later held a Chair in Modern History and was Pro-ViceChancellor of Swansea University. He is currently Chair of the Russell Group of Universities, Universitas 21, and also the Universities Superannuation Scheme (USS). He is also a Board Member of Universities UK (UUK) and INTO University Partnerships Ltd, and a member of the Advisory Board of the Higher Education Policy Institute. He also serves as an international member of the Hong Kong University Grants Committee. 47 2015 Student RecruitmentConference www.nottingham.ac.uk/careers @UoNCareers PLENARY THREE Planting trees? Room: Monarch Brief: The CEO must balance the competing demands on his or her time between a number of things from crisis management, performance, strategy and the long-term health of the organisation. Rightly or wrongly, that balance is rarely right and the diary too often dominated by pressing matters in the here and now. However the CEO wants to spend more time shaping the organisation for the future, and there is nothing more important to the long-term health of any organisation than the talent it brings in at the graduate level. This session will address why it is so significant for senior managers to dedicate more time to their graduate teams. Speaker: Paul Andersen, Deutsche Bank Paul joined the Deutsche Bank Group in 1995. Having started his career as a quantitative analyst in the Group Risk function, he moved to Global Markets and spent eight years in the Complex Risk Group. From there he spent four years in credit trading before moving to Global Transaction Banking in 2011 to create a front-office risk function. In January 2015, Paul relocated to Birmingham to take a newly-created role as Site Head to focus on the improvement of governance, culture and conduct, and systems and controls. 49 2015 Student RecruitmentConference 250,000 Talented students. Find out how we can help you recruit work ready graduates. Contact details for all 11 universities can be found in delegate bags. 50 2015 Student RecruitmentConference PLENARY FOUR Are you earning enough? AGR / Mercer survey results Room: Monarch Brief: As an industry we pay considerable attention to the salary data of the students we hire. But how often do we look at our own roles? As recruiters and developers we should apply equal attention to our own people. Only 39% of us think our organisation has a talent strategy for ourselves as HR staff. • How many hires is a recruiter typically responsible for? • Why do other recruitment teams outsource? • How much is a graduate recruitment officer paid these days? • Which sectors have the highest and lowest salaries? Discover the answers to all these questions and more, as AGR’s Research Analyst Samuel Gordon leads an exciting first look into AGR’s new research on recruiters and developers, in conjunction with talent specialists Mercer. Speakers: Samuel Gordon, Research Analyst, AGR Stephen Isherwood, Chief Executive, AGR BUSINESS SCHOOL CAREERS AND EMPLOYABILITY Services for Employers Sophie Barlow BA Business Economics with Industrial Experience Emerging Talent Join our portfolio of top graduate recruiters ► 5th for UK Business School graduate employability ► Top 1% of worldwide Business Schools ► 315 talented students from Accounting, Economics, and Business and Management seeking 2016/17 industrial placements ► 85% of graduates in graduate employment or PG study ► 98% of industrial placement students graduated with a 1st or 2:1 ► AAA typical A Level offer http://ex.ac.uk/emergingtalent | uebs-careers@exeter.ac.uk | +44 (0)1392 723289 2015BS035 ► Consulting projects available with MBA and Masters students Sponsors Pages 53 - 55 ► ‘Day@’ site visits to your organisation ► Target e-mails ► Drop-ins ► ‘Meet the employer’ informal one-to-ones SPONSORS Premier Sponsors Prospects As the only graduate media provider to have an exclusive partnership with the NUS, a close relationship with UK careers services and more than 2.4 million monthly web browsers, Prospects is truly at the heart of the student career journey - on every university campus. More students and graduates choose Prospects, with its unique career planning tools and expert content, than any other recruitment specialist - enabling recruiters to engage with career-minded candidates at every stage during their decision making. Prospects also works closely with both employers and their prospective employees to make sure they are developing the skills and experience businesses are looking for. Website: www.prospects.ac.uk Twitter: @prospects 54 2015 Student RecruitmentConference WikiJob WikiJob is the UK’s largest forum for graduate jobseekers: the first stop for up-to-date info on employers, assessment centres, interview questions or aptitude tests. University careers services refer students to WikiJob as a reliable source for advice, and many leading companies use WikiJob to land the best graduates. Over half a million jobseekers visit WikiJob each month; it has over 230,000 registered candidates looking for work. Website: www.wikijob.co.uk Twitter: @WikiJob SPONSORS Thank you to all AGR sponsors and supporters 55 2015 Student RecruitmentConference Notes 56 2015 Student RecruitmentConference Notes 58 2015 Student RecruitmentConference REACH & ENGAGE the highest-calibre graduate talent www.brightnetwork.co.uk Connecting Leading Graduate Employers with the Best Undergraduate Talent LIVINGWELL HEALTH CLUB SWIMMING POOL PAVILION STAGE COLONIAL WESTMINSTER STAGE THE LOUNGE THE BOULEVARD TERRACE MAIN ENTRANCE RECEPTION OXFORD CAMBRIDGE LONDON HAMPTON Toilets Main Entrance Lift Lobbies KENT SUSSEX MILLERS YORK STEPS TO MEZZANINE LEVEL HENLEY ARDEN PALACE Conference and Events Key DUKES EARLS KINGS WARWICK NEC ENTRANCE MONARCH LANCASTER SURREY NORFOLK DORSET BOARDROOM Floor plan