Y D s U t n T e S m SE Instru Contract expands to include select Technical Development and Content Production Services 2008 GP awarded TI contract to support Professional Development - US 2004 2002 CATexas General Physics (UK) Ltd www.generalphysics.co.uk Passion for Technology meets Passion for People Contract expands to include Compliance Training and New Hire Orientation Contract expands to provide onsite support in Germany 2009 Contract expands to provide onsite support in France 2005 2011 2003 2002 Contract expands to support additional Technical Development Curriculums and Online Compliance Client Description Texas Instruments designs and manufactures analogue, digital signal processing and DLP® chip technologies that help customers develop products that change peoples live. From “With General Physics we have an in house partner that comes to us with ideas and pushes ahead with projects” Hans Seitenberger, Manager Human Resources Training & Development at Texas Instruments, Germany affordable mobile phones that connect more people, to classroom projectors that support learning, to prosthetic devices that provide greater confidence, flexibility, and freedom – TI technology powers new ideas and inspires Challenge Texas Instruments is synonymous for ground better solutions. For this reason Texas breaking technology and breath-taking speed Instruments is constantly looking for ways to of innovation. The people at Texas Instruments improve their productivity and enhance quality need to be on the highest level of skills at any in every product they develop and manufacture time and the programs need to be flexible and or in any business relationship they are in. scalable to the volatile semiconductor business. TRAINI LEARNI NG OUT SOURC Solution The partnership with General Physics offered the highest-level of experience and operational excellence in managing the learning curricula. The partnership reflects the constant strive for world class quality. Improvements with Texas Instruments • Deployment of new leadership programs including the administration of 360 Feedback Tools (e.g. Bigby, DDI) • Improvement of quality management: −− Roll out of session evaluation survey tool (online, aligned European-wide) with good return rates −− Implementation of process for quality control of training sessions (Customer service issue tickets) • Vendor Management and contract review • Revision of Intranet page • Program and curriculum development and continuous review, e.g. • Qualification tracking tool: Drive project for decision and implementation −− Implementation of project management curriculum • Quality audit support and trainers (i.e. for Cultural Awareness, • Support ad-hoc programs Communication, Train the trainer, Language classes...) (Start and Orientation Seminars) SE STUD Y “In General Physics, we have a partner with a wealth of experience and highly committed and professional people bringing professional learning services, creativity and innovation, and offers us long-term support. The partnership with General Physics supports our intent and ambitious growth plans. As a result, the learning managed service GP provides has been a success for TI.” Hans Seitenberger, Manager Human Resources Training & Development at Texas Instruments, Germany • Development of certifications (suggested e.g. for PM) −− Successful benchmark and implementation of new vendors −− Organisation and Moderation of seminars for new hired employees NGS ING CA • Maintain the level of service during up and downturns • GP as primary contact for all training related questions Please contact us on +44 (0)500 734 734 or email emea-enquiries@gpworldwide.com if you would like to find out more. We would welcome a conversation with you.