Student Response Center - UB Office of Financial Aid

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Billing & Financial Aid in HUB
University at Buffalo
Offices of Financial Aid and Student Accounts
Orientation 2012
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Presentation Outline
•HUB
•Billing Information
•Payment Information
•Financial Aid
•Student Response Center
•Helpful Resources
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 A one-stop, online student center for academic, financial,
and university account information
 Self-service in financial aid, student account transactions,
course enrollment, hold status, personal information, and
more
 Students log into their HUB Student Center through the
MyUB website
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HUB Student Center
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Personal Information
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Holds
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Billing Information
 eBill notification email sent to your student’s UB email
address
• Four eBills are produced for each term
• eBills include account activity up to the date they are
produced. Subsequent activity will appear on the next eBill.
• We have partnered with Nelnet Business Solutions/QuikPay
for the eBills, Direct Deposit, and Payment Plans
Fall 2012 Billing Dates:
Fall 2012 Due Dates:
July 23rd
August 22nd
September 10th
October 10th
October 15th
November 14th
November 19th
December 19th
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Your Student’s eBill
• Charges on the eBill may include tuition and fees,
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student medical insurance, Campus Cash, food service
and housing.
Charges and/or adjustments will be calculated daily.
Changes to account activity will be available for viewing
in the HUB Student Center.
Tuition and fee rates are located on the Student
Accounts website.
The amount due will be reduced by anticipated Financial
Aid awards on the eBill (if applicable).
The amount due on the eBill must be paid in full by the
due date in order to avoid late fees and possible holds.
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eBill Notification to Student
Your University at Buffalo online billing statement is now available.
You now can view and/or pay your bill online in the new, one-stop HUB Student Center. Access to
the HUB Student Center is through a new tab in MyUB. In your Student Center, under the Finances
section, click on the link called Payment Options. You will be taken to a University at
Buffalo/QuikPAY Student Center Payment Options screen where you will be able to perform multiple
actions, including setting up payment profiles, authorizing payers to view and/or pay your bill, view
accounts, make payments, enroll in Direct Deposit and enroll in a Payment Plan.
For more information about these options, please refer to the Student Accounts Online Services site
at - http://studentaccounts.buffalo.edu/onlineservices/index.php
This is an automated message; we ask that you do not reply to this e-mail. If you have questions,
please contact the Student Response Center at 716-645-2450 or email us at src@buffalo.edu.
Thank you.
University at Buffalo
In partnership with QuikPAY Online Services
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Payment Options Link
 A direct link to QuikPay
 Students log in through
this link in order to
process payments, enroll
in Direct Deposit, or enroll
in a Payment Plan.
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Student Center Payment Options in
QuikPay for student to:
 Set up a Payment Profile
 Set up Authorized Payer(s)
 View Current Account
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Activity
View eBill (current and past
statements)
Make a Payment
Review Transaction History
(Payments, Credits & Direct
Deposit)
Enroll in Direct Deposit
Enroll in a Payment Plan
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Authorized Payers
 Students may designate someone, such as a parent,
guardian or spouse, as an Authorized Payer.
 Only students can add or delete Authorized Payers.
 An Authorized Payer will be able to:
 View and Pay Your Student’s eBills Online (Credit Card or
eCheck)
 View Transaction History (only transactions made by
Authorized Payer)
 Enroll in a Payment Plan
 Enroll in Direct Deposit of Parent Plus Loan Refunds
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eBill Notification to Authorized Payer
The University at Buffalo online billing statement is now available.
As an Authorized Payer for a student, please go to
https://quikpayasp.com/buffalo/studentaccounts/authorized.do and enter your login
name and password. (Please remember that before you can login, your student must
have set up an account for you.) You will be taken to a University at Buffalo/QuikPAY
Payment Options screen where you will be able to view the bill online, make an online
payment, enroll in a Payment Plan, enroll in Direct Deposit of Parent Plus Loans or print
a copy of the eBill and mail it with your payment to the address provided on the eBill.
This is an automated message; we ask that you do not reply to this e-mail. If you have
questions, please contact the Student Response Center at 716-645-2450 or email us at
src@buffalo.edu.
Thank you.
University at Buffalo
In partnership with QuikPAY Online Services
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Authorized Payer link
 Link is emailed to
Authorized Payer
 Link is on the Student
Accounts website under
“Authorized Payers”
 Must use the Login and
Password created by your
student
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Payment Options in QuikPay
 Set up a Payment Profile
 View Current Account
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Activity
View eBill (current and past
statements)
Make a Payment
Review Transaction History
(Payments, Credits & Direct
Deposit)
Enroll in Direct Deposit of
Parent Plus Loan Refunds
Enroll in a Payment Plan
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Payment Methods
Online Payments
• All credit/debit card
transactions must be done
online.
• Credit/Debit cards with
MC/VISA or Discover Logo are
accepted.*
• eChecks are also accepted
online.
*Note – Debit cards carry
maximum daily limits – check
with your financial institution.
In-Person/Mail
 Cash (cannot be mailed)
 Checks (payable to University
at Buffalo)
 Money Order
University at Buffalo
Student Response Center
232 Capen Hall
Buffalo, NY 14260
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Payment Plan
• The University at Buffalo is partnering with Nelnet Business
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Solutions/QuikPay to administer payment plans.
Payment Plan is available for Fall and Spring terms only.
Up to four(4) equal installments, depending on when you
enroll.
The payment plan is not a loan program and the service is
provided interest-free.
Enrollment fee is $45.00 per term and is non-refundable.
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Payment Plan cont’d
• Enrollment in a payment plan for Fall 2012 begins on July
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5th.
(Student) Enroll by logging into your HUB Student Center
and clicking on Payment Options in the Finances section.
(Authorized Payer) Enroll through the Authorized Payer
link.
There can only be one payment plan established for the
student.
Students who enroll in the Fall will not automatically be
enrolled for the Spring.
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Financial Aid Application Process
 Application Process
 2012-2013 Free Application for Federal Student Aid
(FAFSA) www.fafsa.ed.gov
 UB’s Federal School Code is 002837
 2012-2013 Tuition Assistance Program (TAP)
www.tapweb.org/totw
 Full-time, undergraduate NYS Residents Only
 UB’s TAP School Code is 1010
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Financial Aid To Do List
 After UB receives the 2012-2013 FAFSA, if the student needs
to complete additional steps or submit additional
documentation, these items will be listed in the To Do List in
the HUB Student Center. The student will also receive a
Financial Aid To Do Letter correspondence as an alert that
there are items on the To Do List.
 Financial aid cannot disburse towards the cost listed on the
student account until all items in the To Do List are completed.
 The student may receive a Financial Aid Award Letter even if
there are outstanding items listed in the To Do List.
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Financial Aid Award Letter
 Students access their financial aid award letter via the
HUB at www.myub.buffalo.edu
 Grants and Scholarships are already accepted.
 First-time Federal Direct Stafford Loan Borrowers Must:
 Complete Electronic Master Promissory Note (eMPN)
http://financialaid.buffalo.edu/aid/loans/empn.php
 Entrance Counseling
http://financialaid.buffalo.edu/aid/loans/entrance.php
in order to have funds count as a pending credit
against the account balance .
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Direct Deposit
• Students apply to have their Financial Aid or overpayment
refunds deposited directly into your U.S. checking or savings
account.
• Students enroll in the HUB Student Center by clicking on
Payment Options in the Finances section.
The advantages:
 There is no risk of a check being lost or stolen in the mail.
 You don’t have to go to the bank to cash or deposit a
check.
 Funds for direct deposit participants will be available
sooner when a refund is generated.
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Student Response Center (SRC)
The Student Response Center (SRC) walk-in center at 232 Capen Hall is the single point of
contact for students who require the following services:
• General Financial Aid Information**
• Student Accounts/Billing
• Registrar/Academic Records
Phone: Monday –Thurs 9:00-4:00 Friday 10:30 am-4:00 pm (EST)
Financial Aid – 645-8232
Registrar – 645-5698
Student Accounts – 645-1800
Email :
Financial Aid: UBFA@buffalo.edu
Registrar: UBregistrar@buffalo.edu
Student Accounts: UBstudentaccounts@buffalo.edu
**To schedule an appointment with a Financial Aid Advisor located in
115 Porter 2, Ellicott Complex, call (716) 645-8232 or email UBFA@buffalo.edu
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In-Person Locations
North Campus
• 232 Capen Hall (Student Response Center)
• 115 Porter 2, Ellicott Complex
(Financial Aid Advising)
South Campus
• 104 Harriman Hall (Student Response Center)
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Helpful Resources
 Student Advisement, Resources & Financial Services
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http://sarfs.buffalo.edu/
Student Response Center
http://sarfs.buffalo.edu/src.php
Student Accounts
http://studentaccounts.buffalo.edu/
Financial Aid
http://financialaid.buffalo.edu/
Student Advising Services
http://sas.buffalo.edu/
Registrar
http://registrar.buffalo.edu/
HUB
http://buffalo.edu/hub
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Questions
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