1 Part 1: Signature Page 2 Part 2: Substantive Changes Since Last Reaffirmation 3 4 Core Requirement 2.1 - Degree-Granting Authority The institution has degree-granting authority from the appropriate government agency or agencies. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has degree-granting authority from the appropriate government agencies, which are the Texas Legislature, the Texas Higher Education Coordinating Board (THECB), and The University of Texas System (UT System). In 1969, the Texas Legislature established UTSA. This act is codified in the Texas Education Code (TEC), Chapter 71, Section 71.01 [1]. TEC, Section 71.03 [2], grants UTSA’s authority to award degrees that “include bachelor’s, master’s, and doctor’s degrees and their equivalents, and that there be established a standard four-year undergraduate program; but no department, school, or degree program may be instituted except with the prior approval of the Coordinating Board, Texas College and University System.” In Texas, the THECB has oversight of all higher education matters and is responsible for monitoring educational quality. TEC, Chapter 61, Section 61.051 [3], describes the powers and duties of the THECB, which include authorizing programs leading to degrees. TEC, Section 61.051(a) [3] states that “[t]he board shall represent the highest authority in the state in matters of public higher education and is charged with the duty to take an active part in promoting quality education in the various regions of the state.” As per TEC, Chapter 65, Section 65.02 [4], UTSA is a member of The UT System. TEC, Section 65.11 [5], delegates the power and authority to administer The UT System, including all of its component institutions, to the Board of Regents (Board). As per TEC, Section 65.31 [6], “(a) The board [of Regents] is authorized and directed to govern, operate, support, and maintain each of the component institutions that are now or may hereafter be included in a part of The University of Texas System. (b) The board is authorized to prescribe for each of the component institutions courses and programs leading to such degrees as are customarily offered in outstanding American universities, and to award all such degrees. It is the intent of the legislature that such degrees shall include baccalaureate, masters, and doctoral degrees, and their equivalents, but no new department, school, or degree-program shall be instituted without the prior approval of the Coordinating Board, Texas College and University System.” 5 All degree programs at UTSA have been approved by the Board and the THECB. A list of approved degree programs can be found on the THECB’s website in the THECB Program Inventory [7]. Rules and Regulations of the Board of Regents, Rule 40101, Section 5 [8] places control for degree granting authority in the faculty and specifies that “[i]t shall be the duty of the several institutional faculties to recommend approval or disapproval of all candidates for degrees. This duty may be delegated by affirmative vote of the institutional faculty, or its legislative body, to the respective deans or other appropriate official. Should this duty not be delegated, the institutional registrar, or his or her equivalent, shall furnish to the members of the institutional faculty a complete list of the degree candidates for recommendation.” The narrative for Comprehensive Standard 3.7.5 [9] provides details on faculty governance at UTSA. Documentation: Document [1] Texas Education Code (TEC), Chapter 71, Section 71.01 Source of Document TEC, Chapter 71 [2] TEC, Chapter 71, Section 71.03 [3] TEC, Chapter 61, Section 61.051 (a) TEC, Chapter 61 [4] TEC, Chapter 65, Section 65.02 TEC, Chapter 65 [5] TEC, Chapter 65, Section 65.11 [6] TEC, Chapter 65, Section 65.31 (a), (b) [7] Texas Higher Education Coordinating Board (THECB) Program Inventory THECB Website - Proposal Tracking System [8] Rules and Regulations of the Board of Regents (Regents' Rules), Rule 40101, Section 5 Regents' Rules, Rule 40101 [9] Comprehensive Standard 3.7.5 Located within the UTSA Compliance Certification Report 6 Core Requirement 2.2 - Governing Board The institution has a governing board of at least five members that is the legal body with specific authority over the institution. The board is an active policy-making body for the institution and is ultimately responsible for ensuring that the financial resources of the institution are adequate to provide a sound educational program. The board is not controlled by a minority of board members or by organizations or interests separate from it. Both the presiding officer of the board and a majority of other voting members of the board are free of any contractual, employment, or personal or familial financial interest in the institution. Compliance Judgment: Compliance Narrative: As a component of The University of Texas System (UT System), The University of Texas at San Antonio (UTSA) has a governing board, the Board of Regents (Board) of The UT System, that is the legal body with specific authority over UTSA. The Board is an active policy-making body for UTSA and it is ultimately responsible for ensuring that the financial resources of the institution are adequate to provide a sound educational program. The Board is not controlled by a minority of Board members or by organizations or interests separate from it. Both the presiding office of the Board and a majority of other voting members of the Board are free of any contractual, employment, or personal or familial financial interest in UTSA. The Board is composed of at least five members. As noted in Texas Education Code (TEC), Chapter 65, Section 65.11 [1]: “The government of the university system is vested in a board of nine regents [2] appointed by the governor with the advice and consent of the senate.” Additionally, TEC, Section 65.12 [3] states, “Each member of the board shall be a qualified voter; and the members shall be selected from different portions of the state. The members hold office for staggered terms of six years, with the terms of three expiring February 1 of odd-numbered years.” The Board holds regular meetings [4] in February, May, July, August, November, and December. These meetings may be more frequent during legislative years. UT System Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 10101 [5],outlines the Board’s power and authority, delegated by the Texas Legislature as per the Texas Constitution, to administer The UT System. It states that the Board has wide discretion in administering its power and authority and that the rules of the Board have the same force as statutes. TEC, Section 65.31(a) [6], asserts the Board’s duty to establish broad institutional policies: “The board is authorized and directed to govern, operate, support, and maintain each of the component institutions that are now, 7 or may hereafter be included in The University of Texas System.” The minutes of the Board’s meetings [7] confirm that it is an active policy-making body. TEC, Section 65.31(e) [8], addresses the Board’s responsibility for handling the University’s financial resources: “The board is specifically authorized, upon terms and conditions acceptable to it, to accept, retain in depositories of its choosing, and administer gifts, grants, or donations of any kind, from any source for use by the System or any of the component institutions of the System.” It may also authorize the issuance of bonds. Regents’ Rules, Rule 20501 [9], outlines the broad oversight the Board exercises over the financial resources of the University, both directly and through its appointment of UT System officers. It provides guidelines for the accounting records of component institutions and for internal controls that ensure funds are expended properly and appropriately recorded. Rule 20501 also mandates preparation of interim and annual financial statements, copies of which are submitted to the Board. It directs that operating budgets of the institutions shall be prepared for and approved by The UT System and the Board. Finally, it states that UT System officers shall review and approve the University’s appropriation requests to the legislature. Texas Government Code, Chapter 572, Section 572.001 [10], states that a “state employee may not have a direct or indirect interest, including financial and other interests, or engage in a business transaction or professional activity, or incur any obligation of any nature that is in substantial conflict with the proper discharge of the officer’s or employee’s duties in the public interest.” Regents’ Rules, Rule 30104 [11], reiterates the Texas Government Code for all employees and outlines that the failure to adhere to the law “may be grounds for disciplinary action, including termination.” Additionally, members of the Board are subject to The UT System Ethics Standards [12]. The minutes for the Board’s meetings [7] confirm that the Board is not controlled by a minority of members or by any outside organizations or interests as it discharges its duties. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 65, Section 65.11 TEC, Chapter 65 [2] Current Regents University of Texas System (UT System) Board of Regents' Website 8 Document Source of Document [3] TEC, Chapter 65, Section 65.12 TEC, Chapter 65 [4] Regents’ Meetings UT System Board of Regents' Website [5] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 10101 Regents' Rules [6] TEC, Chapter 65, Section 65.31(a) TEC, Chapter 65 [7] Meeting Minutes & Dockets UT System Board of Regents' Website [8] TEC, Chapter 65, Section 65.31(e) TEC, Chapter 65 [9] Regents’ Rules, Rule 20501 Regents' Rules [10] Texas Government Code, Chapter 572, Section 572.001 Texas Government Code, Chapter 572 [11] Regents’ Rules, Rule 30104 Regents' Rules [12] Ethics Standards UT System Ethics Standards 9 Core Requirement 2.3 - Chief Executive Officer The institution has a chief executive officer whose primary responsibility is to the institution and who is not the presiding officer of the board. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has a chief executive officer whose primary responsibility is to the institution and who is not the presiding officer of the governing board, The University of Texas System (UT System) Board of Regents (Board). Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 1 [1], identifies the Board as responsible for selecting the university presidents in The UT System. Following the procedures established in Rule 20201 for presidential selection, Ricardo Romo, Ph.D., the fifth president and Chief Executive Officer of UTSA, was appointed in May 1999. President Romo [2] holds a master’s degree in history from Loyola Marymount University and a doctoral degree in history from the University of California, Los Angeles. He has published widely in his field and has received many awards. He served as the vice provost for undergraduate education at The University of Texas at Austin before accepting the position of president of UTSA. The president is not a member of or the presiding officer of the Board [3]. Chairman James R. Huffines is the current presiding officer and was appointed to a six-year term by Governor Rick Perry in February 2003. Governor Perry reappointed Mr. Huffines for a second consecutive term to expire on February 1, 2015. The Board elected him Chairman on April 13, 2009. As per Rule 20201, Section 2 [4] “the president reports to and is responsible to the Executive Vice Chancellor having responsibility for the institution. The president has access to the Chancellor and is expected to consult with the appropriate Executive Vice Chancellor and the Chancellor on significant issues as needed.” Moreover, “[w]ithin the policies and regulations of the Board of Regents and under the supervision and direction of the appropriate Executive Vice Chancellor, the president has general authority and responsibility for the administration of that institution.” As per Rule 20201, Section 4 [5], President Romo’s duties include: • • Developing and administering plans and policies for the program, organization, and operation of UTSA; Interpreting UT System policy to the staff, and interpreting UTSA’s programs and needs to The UT System administration and to the public; 10 • • • • • • • • • • • Developing and administering policies relating to UTSA students; Recommending appropriate operating budgets and supervising expenditures under approved budgets; Appointing all members of the faculty and staff, except as provided in Regents’ Rules, Rule 31007 [6], concerning the award of tenure, and maintaining efficient personnel programs; Ensuring efficient management of business affairs and physical property and recommending additions and alterations to the physical plant; Serving as presiding officer at official meetings of UTSA faculty and staff, and as ex officio member of each college or school faculty (if any) within the University; Appointing, or establishing procedures for the appointment of, all faculty, staff, and student committees; Causing to be prepared and submitted to the appropriate Executive Vice Chancellor and the Vice Chancellor and General Counsel for approval, the rules and regulations for the governance of the University and any related amendments; Assuming initiative in developing long-range plans for the program and physical facilities of the University; Assuming active leadership in developing private fund support for the institution in accordance with policies and procedures established in the Regents’ Rules; Developing and implementing plans and policies to ensure that UTSA remains in compliance with any accreditation requirements appropriate to the institution or its programs; and Ensuring that all rules and regulations regarding intercollegiate athletic activities comply with UT System guidelines. In addition to the job duties listed above, the President also prepares an annual work plan. A description of this process and a copy of the 2008-09 work plan are provided in the narrative for Comprehensive Standard 3.2.1 [7]. Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 1 Regents’ Rules, Rule 20201 [2] President Romo's Biography Office of the President's Website 11 Document Source of Document [3] Current Regents University of Texas System Board of Regents' Website [4] Regents’ Rules, Rule 20201, Section 2 Regents’ Rules, Rule 20201 [5] Regents’ Rules, Rule 20201, Section 4 [6] Regents’ Rules, Rule 31007 Regents’ Rules [7] Comprehensive Standard 3.2.1 Located within the UTSA Compliance Certification Report 12 Core Requirement 2.4 - Institutional Mission The institution has a clearly defined, comprehensive, and published mission statement that is specific to the institution and appropriate for higher education. The mission addresses teaching and learning and, where applicable, research and public service. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has a clearly defined and published mission statement that is specific to the institution and appropriate to an institution of higher education. The UTSA mission statement addresses teaching and learning, research, and public service. UTSA was founded on June 5, 1969, when Governor Preston Smith signed the act creating a university of the first class in San Antonio that would offer baccalaureate, master’s, and doctoral degrees and their equivalents. The creation of the University was later codified in Texas Education Code (TEC), Chapter 71 [1]. TEC, Chapter 61, Section 61.0511 [2], requires that every university or other institution of higher education establish a mission statement “reflecting the three missions of higher education: teaching, research, and service.” UTSA’s mission statement is as follows: The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions, serving as a center for intellectual and creative resources as well as a catalyst for socioeconomic development for Texas, the nation and the world. The mission statement reflects UTSA’s commitment to the advancement of knowledge through teaching and learning, research, and public service. In addition, the University’s mission statement recognizes the multicultural nature of Texas and identifies UTSA’s unique role in providing opportunities for access to educational excellence in the region, the state, and beyond. UTSA, as a Hispanic-Serving Institution [3], offers academic programs and services that provide access and opportunity for large numbers of historically underserved students, many of whom are first-generation college students. Located in South Texas, UTSA plays a critical role in developing and sustaining the quality of life locally, nationally and internationally by providing a rich knowledge base, innovation, and an educated workforce. The University publishes the mission statement on the university website [4], in its strategic plan [5], in its student information bulletin [6], and in multiple printed and 13 electronic documents such as convocation programs [7], UTSA Fall 2008 Quick Facts [8] and UTSA Fall 2008 Fact Book [9]. The narrative for Comprehensive Standard 3.1.1 [10] provides additional information related to the mission statement. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 71 Texas Statutes - Education Code [2] TEC, Chapter 61, Section 61.0511 TEC, Chapter 61 [3] Hispanic Association of Colleges and Universities (HACU) Member Hispanic-Serving Institutions HACU Website [4] UTSA Overview UTSA Website - About UTSA [5] Mission, Vision and Core Values UTSA 2016: A Shared Vision (Strategic Plan) [6] About UTSA 2008-2009 Information Bulletin [7] Convocation Program N/A [8] UTSA Fall 2008 Quick Facts Office of Institutional Research Website - UTSA Facts [9] UTSA History and General Information UTSA Fall 2008 Fact Book [10] Comprehensive Standard 3.1.1 Located within the UTSA Compliance Certification Report 14 Core Requirement 2.5 - Institutional Effectiveness The institution engages in ongoing, integrated, and institution-wide research-based planning and evaluation processes that (1) incorporate a systematic review of institutional mission, goals, and outcomes; (2) result in continuing improvement in institutional quality; and (3) demonstrate the institution is effectively accomplishing its mission. Compliance Judgment: Compliance Narrative: Note to Reviewers: The format of this narrative differs from the other narratives in the Compliance Report because of its length and complexity. The University of Texas at San Antonio (UTSA) engages in ongoing, integrated, and institution-wide research-based planning and evaluation processes that (1) incorporate a systematic review of institutional mission, goals, and outcomes; (2) result in continuing improvement in institutional quality; and (3) demonstrate the institution is effectively accomplishing its mission. These processes have been ongoing, are integrated both among themselves and with planning and evaluation at the state and The University of Texas System (UT System) levels, occur across the institution at all levels, and are all research-based. In these efforts at all levels, systematic reviews of mission, goals, and outcomes are included to ensure that UTSA continues to improve its service to its constituencies. The results of our planning and evaluation efforts have resulted in continuing improvements at UTSA and have allowed the University to continue to accomplish its mission [1]. 1. Planning and Evaluation at UTSA Planning and evaluation at UTSA occurs at three levels: strategic, long-term, and operational. Each of these planning modes must be integrated with one another, but achieve different purposes: 1.1. Strategic Planning and Evaluation Strategic planning and evaluation allows the University to chart new courses and engage in bold initiatives designed to move the institution to a new level while accomplishing its mission. UTSA has engaged in two strategic planning efforts since our last reaffirmation: the 2001 – 2005 Agency Strategic Plan for UTSA (UTSA 2001-2005) [2] and UTSA 2016: A Shared Vision (Strategic Plan) [3]. 15 1.2. Long-Term Planning and Evaluation Long-term planning and evaluation, which has been a consistent practice, is integrated with strategic planning. It allows the University to determine how it will accomplish important objectives that will require coordination of efforts by many functional areas over long periods focusing on particular areas of need. For example, UTSA’s most recent Campus Master Plan (2009 Master Plan) [4] represents planning over a longer span than the strategic plans, but is informed by the initiatives of the strategic plans. Goal 3 of Strategic Initiative V [5] of the Strategic Plan defers to the Master Plan regarding use of space. It should also be pointed out that at UTSA, as opposed to some institutions, planning for technology occurs in the context of operational planning and evaluation (below) since changes in technology often call for rapid changes in plans. 1.3. Operational Planning and Evaluation Operational planning and evaluation deals with the improvement of the basic services and functions of the University that require regular monitoring and improvement on an ongoing, short-term basis. For example, developing ways to improve student learning and academic programs, administrative and academic support units, research activity, and community service – as addressed in detail in our narratives for Comprehensive Standards 3.3.1.1 [6], 3.3.1.2 [7], 3.3.1.3 [8], 3.3.1.4 [9] and 3.3.1.5 [10] – are the results of operational planning and evaluation activities. UTSA has engaged in graduate program evaluation in formal ways; that process is described in the narrative for Comprehensive Standard 3.6.1 [11]. Undergraduate program evaluation has been conducted in a decentralized manner at the college- and/or departmental levels. Recognizing the need for a more centralized and standardized process, a new policy for program review has recently been formulated. UTSA's Handbook of Operating Procedures (HOP), Chapter 2, Section 2.39 [12], calls for program review focused on academic departments, with all programs at all levels reviewed at the same time. 16 2. Ongoing Planning and Evaluation Ongoing efforts in planning have been directed at strategic, long-term, and operational planning over the past decade. Each of those is described below. 2.1. Ongoing Strategic Planning and Evaluation UTSA has engaged in ongoing strategic planning since our last reaffirmation. Two strategic plans have been formulated: UTSA 20012005 [2] and our most recent Strategic Plan [3]. 2.1.1. UTSA 2001-2005 UTSA 2001-2005, developed with input from a committee [13] representing university-wide interests, was submitted to The UT System in June 2000, shortly after the University’s last reaffirmation visit. That plan contained a description of the University’s current status [14]; a selfevaluation [15] that included opportunities for improvement; a set of “strategic directions” [16] to be followed; and a set of goals, sub-goals, objectives, and associated strategies [17] needed for accomplishment of the strategic plan. The plan also included outputs and outcomes that were to be measured as indicators of the plan’s success. The output measures are in Appendix C [18], and include a set of metrics with projections for FY 2004-05. The table entitled “UTSA 2001-2005 Output Measures, Projections, and Actual Attainment” (“Output”) [19] presents the metrics and projections included in UTSA 2001-2005. In addition, as an indication of the degree to which the plan was successful, a column indicating the actual level of performance for these metrics is included in this table. In all but seven cases, the actual level of performance exceeded the projection (indicated by an asterisk). Lastly, in Appendix D [20], a set of performance measure definitions, each related to key strategic indicators, is provided. The table entitled “Outcome Measures for Goals of UTSA 2001-05” (“Outcomes”) [21] presents those performance measures, both quantitative and qualitative, with an indication of the degree to which the institution improved on those measures from fall 2000 through fall 2006. An examination of “Output” shows that the large majority of projections were exceeded. Likewise, in “Outcomes,” in most cases UTSA improved 17 performance with regard to these measures. It should be pointed out, however, that while the institution consciously engaged in activities designed to improve in light of UTSA 2001-2005, there was not enough systematic monitoring of accomplishment and formal reporting regarding this plan during this timeframe (this itself was a specific outcome expected for the plan [22]). UTSA 2001-2005 was a success in that it raised the consciousness of the campus with regard to the direction in which the University needed to move. In retrospect, it also showed that significant effort needed to be made to monitor planning and evaluation at the university level. To address the need to monitor University planning and assessment more effectively, the provost established a new vice provost for Academic Compliance and Institutional Research in 2004. A new director of Institutional Research was hired in 2005 and was charged with coordinating academic assessment as well as assisting the vice provost in working with institutional, state, and system planning efforts. This organizational change set the stage for increased and sophisticated planning and evaluation processes being established at UTSA, which continued to improve over the next four years. In 2006, this position was renamed the vice provost for Accountability and Institutional Effectiveness (VPAIE) [23], reflecting the breadth and depth of responsibilities of this office. The office of the VPAIE oversees strategic planning processes, SACS COC responsibilities, including coordination of reaffirmation efforts, academic assessment, and institutional research. The VPAIE is responsible for ensuring the implementation of all planning and evaluation efforts. 2.1.2. A Shared Vision, UTSA 2016 In 2006, recognizing that UTSA required a new strategic plan if the University was to achieve its mission and to build upon the work accomplished through UTSA 2001-2005, the president charged the University community with developing a strategic plan for the next decade. The University’s current Strategic Plan [3] involved an extensive development process, with input gathered from both internal and external constituencies beginning in spring 2006 and concluding in spring 2007. The Strategic Plan includes the following components: a revised mission statement; a vision statement; a set of core values; a description of strategic advantages and strategic challenges; three foundational themes and five areas of collaborative excellence; five strategic initiatives, each 18 with multiple goals; and identification of key indicators. In addition, an outline for an accountability and implementation plan was presented in the Strategic Plan. 2.1.2.1. Development of UTSA 2016 Work on UTSA 2016 began in the spring of 2006, following reviews of the results of our previous strategic planning process. A group of administrators, faculty, students, staff, alumni and external constituents met at an initial planning retreat [24]. During this retreat, nine strategic “themes” important to all of the participants were initially proposed: accountability, community engagement, enrollment management, globalization, infrastructure/facilities, research, resources, staff/faculty success, and student success. Nine teams were formed to expand upon the themes identified in the retreat. In addition, one team was formed to examine the University’s mission, vision, and core values statements to ensure that they accurately reflected the nature and expectations of the University at this critical point in its development. These teams worked through the summer of 2006 to develop the themes and the strategies that would be necessary for the University to make improvements in these areas. In their work, these teams involved other members of the university community as needed to ensure that the topics were fully investigated. A central planning committee [25] was also formed to monitor the strategic planning process. In September of 2006, a second retreat [26] was held. At that time, participants reviewed the teams’ work on strategic themes, as well as reviewed drafts of materials pertaining to the University’s mission, vision, and core values. By the middle of October 2006, the teams incorporated suggestions from the retreat and developed drafts that included strategic goals, objectives, strategies, and metrics for each theme. In addition, a revised mission statement [27], vision statement [28], and statement of core values [29] were also developed. In order to ensure as much feedback as possible from our constituents, a series of focus groups was conducted in November, using a standard presentation [30], to obtain feedback regarding the themes and the draft revisions of the mission, vision, and core values statements. The focus group materials were also made available on a website and a survey [31] was provided to both focus group participants as well as any other members of the community who reviewed the materials. This survey 19 asked for open-ended feedback regarding the themes and the mission, vision, and core values statements. All the information received from the focus groups and the electronic survey was reviewed by the teams. Changes to goals, outcomes, and strategies were made based on this feedback. Final drafts of thematic team reports, including mission, vision, and core values statements were completed and submitted in midDecember 2006. These reports were combined into a single document. In January 2007, a subgroup of the central planning committee was designated to review the nine themes and cluster them, as appropriate, into a smaller set of strategic initiatives. The nine themes were incorporated into five strategic initiatives, approved by the central planning committee. This final draft served as the basis for discussion at the final planning retreat held in February 2007. At that retreat, additional suggestions were made and incorporated into the document. In February 2007, in addition to the planning retreat, the provost convened a division of Academic Affairs retreat that included all academic deans and vice provosts, provost faculty fellows, and senior staff members. This group not only reviewed the strategic initiatives, but also worked to identify three foundational themes that underpin UTSA’s educational experience and five areas of collaborative excellence. These areas of collaborative excellence represent both current strengths of the institution and areas that invite collaborations across departments and colleges. In March 2007, sessions were held with staff in each vice presidential area to provide them with information about the proposed final draft of the document and to generate additional feedback. In addition, the University’s external community – represented by the Silver to Gold Commission [32] – was asked for its reaction to the planning documents. The Silver to Gold Commission was initially formed from alumni, current supporters of the institution, and community leaders to plan for UTSA’s fiftieth anniversary. The information provided in each of these forums was incorporated into the final draft as appropriate. The completed Strategic Plan was submitted to the UT System Board of Regents (Board) in May 2007, and received approval [33] in August 2007. As noted above, in addition to a new mission statement, a vision statement, and a set of core values, the Strategic Plan contains three foundational themes, five areas of collaborative excellence, and five strategic initiatives. The foundational themes are diversity, globalization, and transformative leadership. These underlying themes represent skills 20 and perspectives that we offer every member of our community. The areas of collaborative excellence are health, security, energy and environment, human and social development, and sustainability. These represent areas in which the University is further developing expertise and activities. They will provide interdisciplinary research and educational opportunities and will expand strategic alliances with the University’s external partners, both public and private. 2.1.2.2. Strategic Initiatives of UTSA 2016 The core of the Strategic Plan consists of five strategic initiatives, with their associated goals. These initiatives represent specific targets for the University to meet if it is to achieve its mission and move toward its vision. These initiatives are listed below, and the specific goals can be found in the Strategic Plan [34]: I: Enriching Educational Experiences to Enable Student Success; II: Serving Society through Creativity, Expanded Research, and Innovations; III: Promoting Access and Affordability; IV: Serving the Public through Community Engagement; and V: Expanding Resources and Infrastructure. 2.1.2.3. Monitoring the Progress of UTSA 2016 The Strategic Plan includes a set of key indicators [35] of the University’s progress toward achieving the plan’s goals and fulfilling its mission. These key indicators were later modified during initial implementation, as described below. The Strategic Plan also includes a “Call to Action and Accountability” [36], which identifies the implementation, accountability, communication, marketing, and assessment processes to be engaged in by the University. Included in the call was the creation of Team 2016 [37], an oversight committee representing various UTSA constituencies which will act as a clearinghouse to communicate strategic direction and promote optimum alignment of our current operations and new initiatives with the 2016 plan. The implementation for the Strategic Plan involved two efforts. First, implementation was aided by a presidential effort, Project Innovation, 21 which provided additional information incorporated into the implementation plan. Second, and most important, was the development of a detailed Strategic Implementation Plan (Implementation Plan). 2.1.2.4. Project Innovation In order to ensure that communication to, and feedback from, the UTSA community continued, the president implemented Project Innovation. Six members of Team 2016 coordinated this effort. This group was chaired by the special assistant to the president; it also included the provost and vice president for Academic Affairs, the dean of the College of Engineering, the associate vice president and director of UTSA’s Institute for Economic Development, the vice provost for Accountability and Institutional Effectiveness, and the associate vice provost for Institutional Research. The activities of Project Innovation were coordinated directly with the Strategic Plan and the work of Team 2016. Project Innovation convened 14 meetings with a variety of constituent groups. During these meetings, faculty, staff, students, and administrators from across the University described problems they were encountering; suggested activities, programs, and processes they would like to see implemented; and asked questions regarding issues directly related to UTSA 2016 and its implementation. Based on the input from these meetings, the president identified key actions and activities that he and others at the University needed to focus on to ensure the success of the Strategic Plan. In addition, Project Innovation’s work contributed to the work of Team 2016 in the development of the Strategic Implementation Plan, as described below. 2.1.2.5. UTSA Implementation Plan 2008-2016 In spring 2008, Team 2016 began to work on a detailed Implementation Plan [38], which was completed in fall 2008. This implementation plan includes prioritized operational strategies, and tactics required to accomplish the goals of the strategic initiatives [34] of the Strategic Plan. It also includes a revised and more detailed set of key performance measures [39] for judging the success of the implementation. These indicators were developed using analyses of UTSA’s performance as well as that of data obtained for other institutions whose performance UTSA aspires to attain. As a result of these analyses, it became clear that, while achievement of the goals of the Strategic Plan will move UTSA closer to its vision, a longer time frame is necessary to realize its vision. To 22 address this challenge and to sustain the momentum of the planning efforts, two groups of “aspirant institutions” [40] were developed: nearterm aspirants (whose median performance would be achieved by 2016) and long-term aspirants (whose median performance would be reached in decades to come). The Implementation Plan includes a detailed resource analysis [41] to identify estimated funding and other resources needed to achieve the performance benchmarks of the Strategic Plan. In addition, details are provided to assess the ongoing implementation as well as describe required communication efforts needed to ensure that the plan is a success. As noted above, Team 2016 was responsible for planning the implementation of the Strategic Plan. In addition, the president has formed the Strategic Resource Planning Council, which is responsible for advising University administrators about proposed resource allocations that support the Implementation Plan. Details on this process are provided below, as well as in the narrative for Core Requirement 2.11.1 [42]. 2.2. Ongoing Long-Term Planning and Evaluation 2.2.1. 2004 Master Plan Major projects and needs of the University require planning efforts designed to achieve those needs over many years. This long-term planning takes projects and needs identified in strategic planning and develops ways to ensure they are implemented. As noted above, the Strategic Plan identifies “expanding resources and infrastructure” [5] as critical needs to be addressed by the University. UTSA has experienced dramatic growth in its student body and associated growth in faculty and staff since its last reaffirmation. In 2000, 18,830 students attended UTSA, with 949 faculty members and 2,433 administrative and support staff. In 2004, these numbers had grown to 26,175 students, 1,312 faculty, and 3,367 administration and staff. In fall 2008, these numbers reached 28,413 students, 1,572 faculty, and 4,795 administration and staff — increases of 51 percent, 66 percent, and 93 percent, respectively. This rapid growth required ongoing facilities master planning since our last reaffirmation. At the time of our last reaffirmation in 2000, UTSA was one year into a new master-planning effort. That planning effort resulted in a master plan 23 that was completed in 2001. However, due to the rapid growth of the University during this period, the expectations of that plan were quickly exceeded and a new planning effort began in December of 2003. Those efforts culminated in the 2004 UTSA 1604 Campus Master Plan (2004 Master Plan) [43]. The 2004 Master Plan focused on developing the 1604 Campus (renamed the Main Campus in the 2009 Master Plan) so that it could support the University’s growing numbers of students, faculty, and staff. This plan includes goals [44] and strategies [45] to accomplish those goals. It describes the proposed layout of the Main Campus, including the academic complex, housing, sports, and other facilities. It also describes land acquisitions that would be needed to accommodate UTSA’s growing student body. It includes information on desired transportation systems, building systems, security measures, and signage and graphic needs. It also includes a phasing plan indicating priorities for new buildings and support services. In evaluating the process of ongoing long-term planning from the beginning of the 2004 Master Plan through 2008, it should be noted that UTSA added approximately 1.3 million net assignable square feet (NASF) of building space. Of this total space, approximately 400,000 NASF were for classrooms and labs and 900,000 NASF were for other student support and institutional support facilities. Shortly after the University began to implement the 2004 Master Plan, it became apparent that many of the assumptions that drove this plan were quickly outpaced by the realities of rapid student population increases. The scope of the plan – focusing on UTSA’s Main Campus exclusively – required that expansion include the Downtown (DT) campus [46] and the Institute of Texan Cultures (ITC) [47]. In addition, UTSA’s land acquisitions during the initial years of the 2004 Master Plan made it necessary to modify the University’s plans to include those areas. 2.2.2. 2009 Master Plan for UTSA In 2007, a new master-planning effort was begun. The 2009 Master Plan [4] includes comprehensive planning for all of the components of the University. This will allow the institution to have the facilities and supporting services needed to accomplish its Strategic Plan. 24 A primary consideration for the development of the 2009 Master Plan was to incorporate the concepts of the Strategic Plan, which establishes the University’s academic and campus community goals and objectives through the year 2016. In recent years, UTSA’s image as a commuter university had transformed to that of a more traditional university campus with the addition of new on-campus housing and significant new studentlife amenities. UTSA had also acquired a 125-acre tract near UTSA’s 600-acre Main campus, with the goal of building an athletics complex that would support an expanded and enhanced athletics program, potentially including a football program. These developments will provide a greater opportunity for community and alumni engagement with the University. As with the development of the strategic plan, the campus master planning effort was undertaken in a manner that would maximize the involvement of the University community. The master plan steering committee [48] of 18 members includes representatives from each of the vice presidential areas: Academic Affairs, Business Affairs, Community Services, Research, Student Affairs, and University Advancement. It also includes representatives from appropriate operational areas such as Facilities and Campus Police, as well as representatives from the Main campus and the DT campus, an alumnus, and a student. The master plan steering committee participated in the development of the request for qualifications for the selection of the firm that would develop the plan; participated in the selection process, including evaluation of on-campus interviews; and advised the master planning team throughout the development of the Master Plan. The first phase of the planning project was the observation phase. This phase began in January 2008 and included meetings with key groups on campus, including representatives from colleges and vice presidential areas. Initial workshops and focus groups were held for the master plan steering committee, each vice presidential area, information and academic technology, university advancement and alumni board, athletics, recreation, housing, and city representatives, among others. In addition, the planners met with each of the college deans and held four meetings [49] with Team 2016 to ensure that the Master Plan would support the initiatives and goals of the Strategic Plan. A meeting with neighborhoods surrounding the Main Campus was held later in the planning process. Meetings with University administrators occurred throughout the planning process. 25 An extensive data-gathering effort was undertaken during the observation phase. The master planning team collected information about numerous factors, including the Strategic Plan and the Implementation Plan; existing utilities and other facilities; space needs; circulation systems; athletics; environmental considerations; and other information relevant to the mission the physical environment is intended to support. The mission of the University and its Strategic Plan formed the basis of the conceptual designs developed in the principles and concepts phase. In the Strategic Plan, the University acknowledges the importance of the relationship between the campus environment and the academic mission of the institution; it also stresses the relationship of the University to the surrounding community. As specified in the 2009 Master Plan [4], “There is a relationship between the quality of an institution’s physical environment and its intellectual mission. The intent of the Master Plan is to bring the campus into alignment with the University’s mission through growth management and an improved physical environment.” On this basis, the University affirms a set of goals for all of its campuses. These goals include providing a built environment that will significantly increase on-campus housing; developing open and civic spaces; and providing a variety of campus amenities that will enrich educational experiences. These goals are designed to enable student success. In addition, provision of more academic space and expanded infrastructure will allow the growth of research and support teaching. Lastly, the 2009 Master Plan provides for the inclusion of an amphitheater and other venues that enhance community engagement, including an athletic complex that will include football, as mentioned above. 2.3. Ongoing Operational Planning and Evaluation UTSA requires planning at the unit level designed to ensure that each unit identifies expected outcomes, evaluates the degree to which those outcomes are accomplished, and uses the results of those evaluations to improve their programs and services. Unit-level planning and evaluation has been established in all vice presidential areas, including academic departments and programs, academic and administrative support services, and student affairs offices. For academic departments and programs, a key focus is on the evaluation of student learning outcomes. Details of this planning and evaluation are provided in the narratives for Comprehensive Standards 3.3.1.1[6], 3.3.1.2 [7], 3.3.1.3 [8], 3.3.1.4 [9], and 3.3.1.5 [10]. 26 3. Integrated Planning and Evaluation Planning efforts, if not integrated, may result in disconnected and at times conflicting efforts. UTSA ensures that its planning efforts are integrated in two ways: integration within the institution and integration with state and UT System planning efforts. 3.1. Integration of Planning and Evaluation within the Institution Integration of planning must occur across the institution and at all levels within the University. Thus, strategic, long-term, and operational planning efforts must all be related to one another and in all areas of the institution. While strategic plans describe major shifts in institutional direction, longterm planning describes the details for how some of these efforts must be carried out. Operational planning ensures that the University’s core functions are accomplished and that they are aligned with the long-term and strategic directions of the institution. Included in this internal integration effort is the integration of planning at all three levels with the budget process. 3.1.1. Strategic Planning Integration within UTSA In order to carry out the Strategic Plan at all levels of the institution, each of the vice presidential divisions and colleges developed detailed strategic plans [50]. In addition, vice presidents had the option to develop separate plans. Each of these plans included mission statements, vision statements, core values, and strategic initiatives to be undertaken in those areas that correspond to the strategic initiatives [34] of the Strategic Plan. The Implementation Plan [38] further ensures that strategic planning efforts are integrated and that responsible parties and budget needs are identified. 3.1.2. Integration of Long-Term Planning and Evaluation with Strategic Planning The development of the 2009 Master Plan [4] involved coordination and integration with the Strategic Plan and the Implementation Plan, as noted above. The master planning committee used the Strategic Plan as its primary reference. In addition, the master planning committee held a series of joint meetings with Team 2016 [37] to ensure that master planning would support the strategic needs of the University with regard to facilities and infrastructure. 27 3.1.3. Integration of Operational Planning and Evaluation with Strategic Planning Operational planning and evaluation is integrated with strategic planning through the Implementation Plan and through the budget process. The Implementation Plan identifies priorities and assigns responsibility to individuals and offices within the University. Thus, as implementation proceeds, those areas required to carry out programs or implement policies will incorporate those actions into their ongoing activities. Each unit and academic department of the institution also engages in planning and evaluation (see the narrative for Comprehensive Standard 3.3.1.1) [6]. These efforts are also aligned with strategic needs of the institution. 3.1.4. Integration of Planning and Evaluation with University Budget Processes As noted in the narrative for Core Requirement 2.11.1 [42]: “The Strategic Implementation Plan, which provides prioritized tactics to fulfill UTSA 2016, is used to make budget decisions at UTSA. During fiscal year 2009, the University Strategic Resource Planning Group was established as an advisory group to the President to: • • • • Provide a comprehensive understanding of the resource issues facing the University and context in which budgetary decisions are made; Integrate campus strategic goal setting to provide recommendations regarding funding issues and budget policies consistent with University strategic planning initiatives, including o Recommending budget allocations to support the Strategic Implementation Plan and o Monitoring progress of strategic tactics and funding allocations; Facilitate a transparent, informative, and participatory process incorporating stakeholder views in the resource decision-making process; and Review cost savings initiatives, resources and requirements, including o Prioritizing requests for additional, new base funding and o Developing recommendations for other resource issues facing the campus.” The Strategic Resource Planning Group meet every other week during the semester leading up to the next biennial budgeting cycle; representatives 28 from each vice presidential area discussed the activities they are undertaking to address strategic goals. Following these information sessions, each vice president works with their areas to identify and prioritize strategic activities for which funding was required. The vice presidents and their respective budget officers identify and prioritize activities that require funding, based on likely levels of new monies available. Vice presidential reports are then presented to the group and the proposed initiatives/activities are discussed. With input from the Strategic Resource Planning Group, the Council on Management and Operations, composed of the president and vice presidents, finalizes budget goals, merit and salary increase policy, and other campus priorities. After an evaluation of new discretionary resources, each vice president submits a request for consideration of new base budget and one-time funding allocations. Requests are prioritized for recommendation to the president and an operating budget is developed in conformance with the Board’s budget preparation policies [51]. Prior to finalizing the campus budget for the Board approval [52], the president or his delegate makes a presentation to The UT System based on the campus budget goals and priorities [53]. The president or his delegate communicates to the University any changes to the operating budget [54] in the President’s Budget Memo [55]. The transparency and open communication of this process broadened the University community’s understanding of the great number of needs, and the need to prioritize in light of budget constraints. 3.2. Integration of Planning and Evaluation with External Agencies UTSA, as part of The UT System, must ensure that its planning and evaluation efforts are integrated with that system. Likewise, as an institution within the state of Texas, UTSA must also respond to statewide needs. UT System has a detailed planning and evaluation effort, including a Strategic Plan [56] and an accountability reporting system [57] set up to ensure that it attains its mission. Within the state of Texas, a major educational effort, “Closing the Gaps” (CTG) [58], was begun in 2000 in coordination with the Texas Higher Education Coordinating Board (THECB). CTG is accompanied by a higher education accountability system [59] that monitors performance for the state as well as each institution of higher education. Also, within the state, the Legislative 29 Budget Board (LBB) [60] maintains an accountability system with performance measures [61] for institutions of higher education. The LBB’s system is used by the state legislature to provide longitudinal data to assist in decision-making and legislative purposes. UT System engages in comprehensive planning and evaluation. Its Strategic Plan [56] identifies six major areas: Enhancing Student Success; Increasing Research, Global Competitiveness, and Technology Transfer; Improving Health in Texas; Enriching Society through Arts and Cultural Contributions; Improving Productivity and Efficiency; and Ensuring Integrity, Accountability, and Public Trust. In addition, a number of Strategic Initiatives [62] are included to ensure that the plan accomplishes its goals. UTSA’s Strategic Plan is integrated with The UT System plan in two ways. First, UTSA’s plan and The UT System Strategic Plan overlap significantly. UTSA’s Strategic Plan was developed following the publication of The UT System plan, and a conscious effort was taken to ensure that it would serve both the University and The UT System. As noted above, UTSA’s Strategic Plan was approved by the Board, ensuring that both efforts would be integrated. The second way that UTSA’s Strategic Plan is integrated with The UT System plan is through The UT System Compact process [63]. These compacts are “agreements between the Chancellor of The University of Texas System and the presidents of each of the System's academic and health institutions that summarize the institution's major goals and priorities, strategic directions, specific tactics to achieve its goals, and measures of progress.” Institutional compacts are updated every August and provide analyses of accomplishments for the prior year, ongoing efforts, and new efforts that will move the institution toward accomplishment of its strategic goals. In addition, these compacts help to ensure that progress is made on UT System goals and strategic initiatives. UTSA’s most recently completed compact [64], which covers FY 2009-2010, provides a snapshot of the University’s progress towards its goals and its intentions for the immediate future. Each UTSA compact [65] since the initiation of the process in 2003 can be found on The UT System website. In addition to the compacts, The UT System has an annual accountability system [57] that provides details on each institution’s status and progress with regard to key indicators. The most recent UT System Accountability Report (2008) was designed to correspond to The UT System Strategic Plan. That report provides an analysis of overall UT System progress, as 30 well as detailed “profiles” for each institution. UTSA’s Accountability Profile [66] includes both data and narrative descriptions regarding its accomplishments. The THECB higher education accountability system [59] is designed to provide the public with information regarding how the state, and how each institution of higher education within the state, is progressing toward accomplishment of the goals of CTG [58], via key indicators as well as contextual measures [67]. Actual data is matched to goals to show percent of progress. Data is organized into five areas: participation [68], success [69], excellence [70], research [71], and institutional effectiveness and efficiency [72]. A web-based system [73] allows for the viewing of data based on individual institutions or groups of institutions. Customized reports can also be produced with a feature that allows interactive access to data. The LBB is authorized by the Texas Government Code, Chapter 322, Section 322.001 [74], to ensure accountability with regard to budgetrelated issues. According to Section 322.001, the LBB is comprised of “the lieutenant governor, the speaker of the house of representatives, the chairman of the senate finance committee, the chairman of the house appropriations committee, the chairman of the house ways and means committee, three members of the senate appointed by the lieutenant governor, and two other members of the house appointed by the speaker.” Staff members assigned to the LBB assist it in accomplishing its responsibilities. For institutions of higher education, a set of performance measures [75] is collected and reviewed each year. By this means, UTSA’s performance on key measures is integrated with legislative requirements and needs. 4. Research-Based Planning and Evaluation In all of the planning efforts noted above, research – consisting of internal analyses and reports as well as external comparisons and benchmarking – provided the basis for the development of all initiatives and goals. 4.1. Research-Based Strategic Planning and Evaluation 4.1.1. UTSA 2001-2005 Details regarding the research-based nature of this strategic planning effort can be found in the document itself as well as the description 31 provided above. However, it should be noted that in UTSA 2001-2005 [2], UTSA analyzed its own current state by collecting a great deal of data related to the institutions functions and performance. This information provided the basis for developing the goals and initiatives of that plan as well as determining the metrics to be used for measuring the plan’s success. UTSA 2001-2005 includes an external/internal assessment section that provides a wealth of data evaluating the institution’s current status and condition, including demographic information, survey results, fiscal analyses, descriptive statistics pertaining to its current technological condition, an analysis of economic conditions, projections of the possible impact of federal statutes and legal issues. In addition, a detailed selfevaluation includes performance benchmarking, an evaluation of university-wide goals, and a summary evaluation. As noted above, outcomes and output metrics are included to provide benchmarks for the success of the plan. 4.1.2. UTSA 2016 Details regarding the research-based nature of the University’s most recent strategic planning efforts are provided above. At the earliest stages of development of the Strategic Plan, data was provided that described the institution’s status with regard to demographics, student success, faculty characteristics, research success, and financial status. This information was gathered from a wide range of institutional sources as well as information provided by the UT System, THECB, and LBB accountability systems described above. In addition to quantitative research, surveys [31] and focus groups contributed valuable qualitative input for the development of the plan. The plan itself contains key indicators [35] that were established based on examination of the abovenoted accountability systems as well as peer analyses using the Department of Education’s Integrated Postsecondary Education Data System (IPEDS) Peer Analysis System (PAS) [76]. The Implementation Plan, developed by Team 2016, used extensive analyses of internal data (including the UTSA Fall 2008 Fact Book [77] and research done by the Office of Institutional Research [78]) as well as peer analyses using data both from the PAS as well as other data sources, including the U.S. Census Bureau [79], National Science Foundation databases [80] regarding research expenditures, and the Center for Measuring University Performance [81]. The Implementation Plan includes a set of performance measures [39] that describe metrics and goals for the 32 institution using near-term and long-term aspirant institutions as a basis for comparison and goal setting. These institutions also provide key fiscal comparisons, providing data regarding the ultimate needs of the University regarding revenue, expenditures, and faculty salaries. A detailed resource needs analysis [82] provides information regarding facility space, personnel (staff and faculty), student support (including scholarships, fellowships, and work-study wages), and operating budget and equipment needs. 4.2. Research-Based Long-Term (Master) Planning As noted above, UTSA’s long-term planning process used input from a series of focus groups and analysis of data regarding current student, faculty, and staff size and demographics; projections of growth provided by the Office of Institutional Research and the THECB; and input from Team 2016 in a series of joint meetings. Evidence of the research-based approach to master planning can be seen throughout UTSA’s 2009 Master Plan [4]. 4.3. Research-Based Operational Planning The narratives for Comprehensive Standards 3.3.1.1 [6], 3.3.1.2 [7], 3.3.1.3 [8], 3.3.1.4 [9] and 3.3.1.5 [10] provide details on how individual units and areas within the University use a research-based approach to set expected performance goals and objectives and measure their success in achieving those expectations. All areas and units in the institution are expected to engage in planning and evaluation, including assessment that is used to make improvements in their operations. TracDat [83], the institution’s system for monitoring and reporting on these efforts, allows for the continuous updating and analysis of progress in achieving expected outcomes. 5. Systematic Review of Mission, Goals, and Outcomes UTSA uses its planning and evaluation processes noted above to ensure that these key functions are accomplished. The narrative for Comprehensive Standard 3.1.1 [84] provides a detailed description of the systematic and periodic review and update of UTSA’s mission statement since UTSA’s last reaffirmation in 2000. In addition to that process, UTSA has engaged in ongoing planning and evaluation at three levels: strategic, long-term, and operational. All processes at all these levels involve systematic review of the University’s goals and outcomes. 33 6. Continuing Improvement in Quality and Effectively Accomplishing Mission UTSA’s mission statement [1] calls the University to advance knowledge “through research and discovery, teaching and learning, community engagement, and public service.” In addition, it asserts that the institution is one of “access and excellence,” that it “embrace[s] multicultural traditions,” and is a “center for intellectual and creative resources as well as a catalyst for socioeconomic development.” The following examples demonstrate UTSA’s continuing improvement in effectively accomplishing its mission since its last reaffirmation in 2000. 6.1. Research and Discovery UTSA 2001-2005 identified a number of goals and objectives [17], many of which pertain to research and discovery. Goal A (Instructional and Operational Support), Subgoal 1 (Research University) [85], specifies UTSA’s primary goal to “become a research university” and “promote the basic and applied research that addresses the critical issues of the community.” As described above, the Strategic Plan also focuses on the importance of improving the institution’s research and discovery capabilities and productivity. Strategic Initiative II of that plan has five goals that focus specifically on serving society through creativity, expanded research, and innovations. In addition, the Strategic Plan identifies five areas of collaborative excellence focusing on collaborative research and partnerships goals. Both UTSA 2001-2005 and the Strategic Plan have led to significant improvements in the institution’s research productivity and capability. For instance, in 2000, UTSA had three doctoral programs; in 2005, that number had increased to 14; currently there are 21. In 2001, the University had 86,438 NASF of laboratory space devoted to research; by 2005, this space increased to 115,998 NASF; it now totals 179,412 NASF. The number of tenured and tenure-track faculty members increased from 424 to 549 from 2001 to 2005; it now stands at 590. In 2001, there were nine endowed chairs and professorships, of which six were filled; in 2005, that number had increased to 25 (eight filled); in 2008 UTSA had 35 (29 filled). Research expenditures increased from $10.7 million in 2000 to $23.6 million (121 percent) in 2005 and to $34.6 million in 2008 (47 percent increase in three years). In addition, UTSA established seven research centers/institutes between 2001 and 2005; it now has 25. See the narrative for Comprehensive Standard 3.3.1.4 [9] for more details. 34 6.2. Teaching and Learning Both UTSA’s strategic planning efforts since its last reaffirmation identify improving teaching and learning support to be of utmost importance. UTSA 2001-2005 calls for the institution to become “learner-centered” [86]. To meet this goal, the plan called for not only increasing the numbers of students served, but also “providing needed student service and academic programs” [86]. The plan further identified specific enhancements to existing programs and the establishment of new programs to increase student learning and success. Prominent among these were improvement of undergraduate advising, expansion of the Tomas Rivera Center for Student Success (TRC) [87] and the development of Learning Communities [88]. The work of the TRC has been expanded over the years to include a number of academic success programs [89] that assist various freshmen groups, including those admitted provisionally or not having declared a major. In addition, the TRC provides a variety of learning assistance programs [90] designed to assist students with regard to their learning needs through workshops [91], individualized academic coaching [92], and a variety of electronic resources [93]. There are also services provided specifically to assist graduate students [94]. The Strategic Plan similarly places an emphasis on enriching educational experiences to enable student success. Since that plan’s adoption, additional improvements have been made with regard to teaching and learning. For instance, the University has developed its Colleges' Freshman Advising Center (CFAC) [95], which provides a wide variety of services to guide entering students, including individual advising, both in person and electronically, and through group workshops. In addition to freshman advising, college- and degree-specific advising is provided through the Downtown Undergraduate Advising Center [96], serving students who primarily use the Downtown campus in the Colleges of Public Policy and Architecture but also providing services for all college majors. Learning Communities [88] at UTSA were initiated in 2000 and have been improved and expanded over the years. These communities are formed for students who have the same major, have similar interests, live in the same residence community on campus, or are provisionally admitted. Results of internal analyses show that students who are part of these 35 learning communities are consistently retained from freshman to sophomore years at higher rates (4 – 6 percent) than those students not participating in these programs. An additional significant internal change made to improve student learning has been the systematic institutionalization of extensive student learning outcomes assessment for all academic programs. The narrative for Comprehensive Standard 3.3.1.1 [6] provides details on the University’s current system. The most significant improvement began in 2004, with the establishment of the office of the Vice Provost for Academic Compliance and Institutional Research (now the office of the VPAIE), and the combination of the institutional research function into that office. From summer 2005 through fall 2006, the VPAIE conducted training workshops for departmental assessment coordinators. In addition, it developed materials to assist departmental coordinators in developing assessment programs [97], [98], [99]. During this time, the number of programs with systematic assessment efforts increased significantly; however, it does not include the majority of degree programs. In addition, the quality of these efforts was highly variable. In November 2006, the Provost created the position of assistant vice provost for Assessment to work with colleges and departments to increase the quantity and quality of student learning assessment in undergraduate and graduate degree programs across the institution. In addition, to facilitate the process and maintain longitudinal information regarding student learning, the University purchased software designed to manage this process (TracDat) [83]. Currently, all of the degree programs at the University have student learning assessment programs. The results of these efforts have been documented improvements in both the assessment programs and in student learning. The University has also reconfigured and increased resources designed to improve teaching. The Teaching and Learning Center (TLC) [100] “provide[s] the resources and the support to enhance and to recognize excellent and innovative teaching by both faculty and graduate students.” The goal of the TLC “is to promote active and engaged learning by UTSA students to improve student learning outcomes and retention and persistence in keeping with overall university goals.” The TLC provides a number of services and resources to accomplish this mission, including a Faculty Resource Center [101] located in the John Peace Library, workshops (both live and via video), a weekly Teaching Tips newsletter, links to videos regarding teaching and learning, and links to resources on 36 teaching and technology. In addition, the TLC provides grants to faculty members to assist them in improving their teaching and courses. Lastly, together with the Graduate Student Association, the TLC provides a Distinguished Teaching Assistant Award in two categories: (1) the humanities, social sciences, and professional schools and (2) sciences, technology, engineering, and mathematics (STEM). See the narrative for Comprehensive Standard 3.3.1.1 [6] for details on academic department efforts in improving student learning outcomes. 6.3. Community Engagement and Public Service Community engagement and public service have been hallmarks throughout UTSA’s history. These remain strong values within the University and are expected by the many stakeholder groups UTSA serves. Stakeholders include students and their families, regional employers and communities, state legislators and officials representing the public interest at all levels, funders and partners of research and sponsored projects, the entire P-20 educational system with which UTSA interacts, the UT System and peer institutions, and UTSA’s faculty, staff, alumni and supporters. Soon after UTSA’s establishment, the State Legislature called upon the University’s leadership to assume management responsibilities for the Texas Pavilion, an exhibit remaining after HemisFair 1968. This provided an early opportunity for UTSA to lead in cultural activities and awareness by transforming the pavilion into the ITC [47], which provides educational resources relating to the history and culture of the people of Texas. This important statewide asset provides the first exposure to the University for over 100,000 Texas middle-school children visitors annually, plus approximately another 68,000 public participants during the annual Texas Folklife Festival [102]. The office of the Vice President for Community Services (VPCS) [103] was established in 1999, to lead initiatives focused on the University’s strategic interface with key community constituencies. This office also coordinates the broader range of public services throughout the University via the UTSA Outreach Council [104]. The office of P-20 Initiatives seeks to build pathways toward higher-education participation by Hispanic and first-generation students. In addition, the Prefreshman Engineering Program (PREP) builds middle and high school students’ mathematics 37 skills, leading to increased career selection and degree completion rates in science, technology, engineering and mathematics. Ninety-nine percent of the students in UTSA’s PREP program enroll in college and 84 percent complete their degrees. The VPCS oversees development and maintenance of all activities that enhance UTSA’s community service programs [105]. These include the Institute for Economic Development (IED), the Prefreshman Engineering Program (PFP), the Office of P-20 Initiatives (P-20), the Office of Community Outreach (OCO), the Office of Extended Education (OEE), the Downtown Special Events Office (DSE), the Institute of Texan Cultures (ITC), the UTSA Mexico Center (Mexico Center), and the Child and Adolescent Policy Research Institute (CAPRI). Moreover, UTSA 2001-2005 and the most recent Strategic Plan call for actions designed to increase and improve UTSA’s engagement and service to the community; they also identify multiple strategies in this area. These strategies include a pre-engineering program, the UT System Alliance for Minority Participation (AMP), a Small Business Center, the ITC, and K-16 Initiatives. Likewise, Strategic Initiative IV in the Strategic Plan, Goals 1, 2, 4, and 5 [106], address improvements in this area. These four goals focus on development of community partnerships, engaging community employers, and the development of arts and humanities programs that will serve the community. Over the past 10 years UTSA has had a growing role as an agent of change in the larger San Antonio community, with its higher education mission helping to support regional growth and prosperity. Adult educational attainment of a baccalaureate degree or better as a percentage of population is a key determinant of growth and prosperity; historically, San Antonio has lagged in both state and national levels by wide margins. In the early 1990s, this key metric was only 18-19 percent; as of 2008, it improved to 26 percent, finally surpassing the state average of 25 percent. According to recent census data, UTSA contributed 40 percent of the college education attainment growth in the region for 2008, with an estimated 70 percent of its graduates staying in the San Antonio metropolitan region. Moreover, according to The Hispanic Outlook in Higher Education [107], in 2007 UTSA ranked fourth nationally in the number of undergraduate degrees awarded to Hispanics [108]; it shows similar strength being ranked twelfth for master’s degrees awarded to Hispanics [109]. These results are a strong measure of UTSA’s success 38 in fulfilling its mission of providing access to excellence in higher education. 6.4. Access and Excellence At the time of the University’s last reaffirmation in 2000, UTSA had an essentially “open” admissions policy, resulting in approximately 99 percent of students applying being accepted for admissions [110]. As of the fall 2008 entering class, due to the implementation of higher standards for admissions, the percent of applied students being accepted for admission was 88 percent [110]. In order to continue to provide “access to excellence,” as per UTSA’s mission statement [1], the University has developed plans and processes that will ensure access to all students, especially those from traditionally underserved groups, even as admissions standards increase. The Strategic Plan, Strategic Initiative III [111], focuses on “promoting access and affordability.” In addition, UTSA developed an Enrollment Management (EM) Plan [112] submitted to UT System, which: • • • • • Identifies the current status of enrollment, retention, and graduation at UTSA and states targets for each in the year 2016, coincidental to the closing date of the current strategic plan; Identifies strategies that will be implemented pertinent to the promotion of access and affordability, and to the enrichment of the educational experience in support of improved student success rates at UTSA; Provides metrics and assessment methods that will enable the University to track the progress made, and to identify improvements to future iterations of the EM plan; Estimates the resources that should be invested in marketing, recruitment and scholarships in support of the plan’s strategies; and Identifies the person(s) responsible for the annual review, assessment, and updated status of the EM plan. Recently (March 27, 2009), the Enrollment Management Plan was updated [113] and submitted to UT System to include additional details and targets. For example, UTSA’s freshman admission policies [114], while gradually increasing regular admissions standards, provide alternative, nontraditional paths for students to attend the University, thus promoting 39 access. Beginning in 2006, the University developed admissions policies that provide for acceptance in one of three ways. Those students granted regular admissions must meet the University’s basic admissions requirements. Students not meeting the requirements for regular admissions may still gain admission to the University in two other ways. First, students may be admitted provisionally [115]. Provisionally admitted students must obtain a grade point average of 2.0 in 18 credit hours of coursework. Upon satisfactory completion of those 18 hours, these students obtain “academic good standing” status. In addition, the TRC [87] provides academic and personal assistance to these students through its academic success programs [89]. Second, beginning with the fall 2007 semester, some students who did not qualify for admission to UTSA have been provided access through the Joint Undergraduate Matriculation Program (JUMP!) [116]. This program is a deferred admissions program that has been established in cooperation with the Alamo Community Colleges. JUMP! guarantees transfer admission to UTSA for students who accepted their JUMP offer and who satisfactorily completed the core curriculum at an Alamo Community College. Additionally, successful JUMP! students who complete the program receive a $2,000 JUMP! scholastic award that is distributed over four consecutive semesters of enrollment at UTSA. The JUMP! program provides access to students who in the past may not have entered UTSA or any other four-year institution. Both the provisional admissions and JUMP! programs ensure that the University provides access while maintaining excellence. In addition to admissions programs, UTSA provides financial aid to students who would otherwise be unable to pursue a post-secondary education. UTSA has seen an increase in financial aid applicants (an average of 5 percent each year since 2001-2002, with a total of 35 percent increase through 2008-09) with more students applying by the priority deadline of March 31. UTSA has increased its outreach on and off-campus about resources that are available to students and it has created a Financial Aid ombudsperson to assist students with extenuating circumstances. UTSA has implemented and enhanced programs, policies and procedures to assist students that may be affected by financial barriers and to equitably provide aid to students at all levels. In 2007-08, 64 percent of all undergraduates applying for aid had 90 percent or more of their direct costs met. In the same year, 90 percent of graduate students had 90 percent or more of their direct costs met. 40 The Undergraduate Tuition Support and Access Program (UTSAccess) [117] was created to help make higher education affordable, accessible and provide support to students and families with an income of $25,000 or less. This program provides grants and/or scholarships to cover tuition and fees for four years for students that apply by the priority deadline of March 31 and meet the income level. During 2007-2008, the first year of this program, over $8 million was awarded, with an average award of approximately $13,500. Along with financial resources, UTSA offers advising, financial aid counseling, money management programs and tutoring to help support students and to assist in graduating on time. UTSA has also created additional work-study positions on campus to help support students. Many of the students at UTSA have to work while attending college. In 2003-2004, institutional funds were added to the work-study allocation. During 2008-2009, $600,000 of institutional funds increased our total fall/spring positions by approximately 75 jobs and summer positions by 150, creating more opportunities for students to work on campus. Historically, students who work on campus have higher retention and graduation rates than those who work off campus. The Financial Aid Office recently enhanced customer service by increasing the capacity of its one-stop-shop counter and call center. The front counter now offers 13 stations to assist students. Counselors are readily available for walk-ins and appointments. The call center receives more than 250,000 calls per year and the counter and counselors have more than 100,000 student contacts per year. 6.5. Embracing Multicultural Traditions UTSA engages in a wide range of activities and programs designed to support and encourage multicultural traditions. The following provide only some examples of these activities and programs: 6.5.1. Academic Affairs • The College of Architecture [118]: o Conducted two summer courses at Acoma Pueblo in New Mexico with graduate students to investigate conservation strategies; o Offers upper-level studio projects/courses that focus on underserved Hispanic and African-American neighborhoods in South Texas and the east side of San Antonio; 41 o Offered semester-long study abroad programs in each of the past five years: one in Tuscany, Italy and one in Barcelona, Spain; and o Conducted two programs in Mexico: one a summer exchange program with Universidad Nacional Autónama de México in Mexico City and another in Noragachi in Chihuahua, an Indian community, which focuses on developing and building adobe structures in the community. • The College of Business [119]: o Cited by Princeton Review in 2006, 2007, 2008, 2009 editions as a top 10 MBA program for minority students; o Hispanic Business magazine has recognized the MBA in the Top 10 in the nation; o Ranked number three in the nation for undergraduate degrees awarded to Hispanics by Hispanic Outlook magazine; and o Received the 2006 National Society of Hispanic MBAs Brillante Award for educational excellence. • The College of Engineering [120]: o Over 45 percent of current students are from minority groups; o More than 50 percent of the faculty in the college are foreigntrained, bringing an important multicultural voice and serving as models to both U.S. students and foreign-born students; and o Participation in collaborative ventures with universities in Portugal, India, China, Thailand, and Australia. • The College of Education and Human Development [121]: o Houses the Academy for Teacher Excellence, which is grounded in the college’s “Culturally Efficacious Teacher” model, preparing teachers to teach diverse student populations and increasing the number of culturally and linguistically diverse students who enroll and graduate with bachelor’s and advanced degrees in education; o The teacher education program in the Department of Interdisciplinary Learning and Teaching includes a “cultural competence core” consisting of 15 semester credit hours (IDS 2113 Society and Social Issues; IDS 3003 Science and Humanity; IDS 3013 Diversity, Equity, and the Social Sciences; IDS 3123 Culture, Literature, and Fine Arts; and IDS 3713 Interdisciplinary Inquiry); 42 o The Department of Bicultural-Bilingual Studies focuses all of its degree programs on multicultural competencies. o The college is currently the home of the African-American Studies minor; o The multi-year “Textbooks and Learning Materials Program” at the ITHUBA Project was designed to improve educational opportunities for Africa’s children. UTSA is one of six minority-serving universities who provide a combined 3.6 million textbooks and/or learning materials for children across Africa. UTSA works with the U.S. Government and the South African Department of Education; o The Department of Counseling operates the Community Family Life Center, providing free counseling services to local individuals and families. An additional outreach clinic has recently been started located in the Guadalupe Community Center, located on the west side of San Antonio; o The Department of Health and Kinesiology operates a Mobile Health Lab that provides health and wellness screening to a wide variety of families throughout San Antonio and surrounding communities. • The College of Liberal and Fine Arts [122]: o In 2008, COLFA sponsored international academic conferences on African-American Women’s Language and Food in the Arts; o COLFA hosts annual performances and workshops by the Arathi School of East Indian Dance, and is starting its own academic dance program featuring ethnic and world dance traditions; o COLFA is home to the annual Sprachfest, a regional competition for young students of German language and culture; o The Music Department is home to the UTSA Mariachi Ensemble, which performs often in the San Antonio metro area, and the department co-sponsors mariachi festivals including the famous annual Mariachi Vargas Extravaganza. The Mariachi Ensemble was also honored to perform at the 2008 COC Annual Meeting held in San Antonio; o The doctoral program in the Department of English offers students opportunities for advanced study and research in cross-cultural, transnational approaches to English language and literary studies, with coursework required in U.S. Latina/o literature and theory. 43 • The College of Sciences [123]: o The College of Sciences has a long history of sponsoring programs that promote the development of minority talent. MBRS (Minority Biomedical Research Support) programs, including RISE (Research Initiative for Scientific Enhancement) and MARC (Minority Access for Research Careers) are two examples that provide support for minority undergraduate and graduate students; o The college has organized to increase both student and faculty diversity; an Associate Dean of Diversity oversees the Office of Diversity Initiatives; o The Dean’s Fellows Program was established to increase the recruitment of minority graduate students into doctoral programs. These fellows must have exceptional academic accomplishments and be of Texas border-region origin. Three fellows were funded in AY 2008-09 and six are targeted for AY 2009-10; o A joint doctoral program in Physics was established in collaboration with The University of Texas at Brownsville to increase the number of Hispanic and other minority students and faculty involved in doctoral education. • The College of Public Policy [124]: o The Department of Demography and Organizational Studies is one of UTSA’s most minority-represented departments with 15 of 24 doctoral students that are women; 12 of 24 that are Hispanic; and two of 24 that are African-American; o Coursework in demography requires a sophisticated understanding of the magnitude and trends of social and economic characteristics in the population; o Research in demographics looks at, among other topics, projections of obesity and diabetes by race/ethnicity; consequences of “mixed” race/ethnic identification; racial/ethnic differences in psychiatric illness; exploration of the “Hispanic Paradox” (poorer health, longer life expectancy, and so on; o The Department of Public Administration has a diverse student body, consisting of 48 percent Hispanic/Latino, 13 percent AfricanAmerican/Black, and 50 percent women. Its coursework investigates multicultural values, how they are expressed in the workplace, and their effects; 44 o The Master of Social Work (MSW) program is organized around a conceptual model of cultural competence; knowledge about multicultural traditions is incorporated throughout the curriculum. Students in the MSW program participate actively in Martin Luther King Day, Cinco de Mayo, and other culturally relevant holidays and events within the community. • The Honors College [125]: o Coordinates two international programs — one in Italy and one in China — that emphasize the multicultural nature of the global society; o Developed and sponsored the Holocaust Reemergence week that discusses African (Rwanda), Armenian, and European holocaust experiences; o Developed an Honors Seminar on Construction of Race Class; o Co-sponsor of the Women’s History and Black History Months at the University; o Recruiting efforts are emphasized for first-generation and nontraditional students. 6.5.2. Community Services As described above, ITC is a major resource for information about and programs focused on the multicultural traditions of Texas. In addition, Community Services houses the Mexico Center [126], “an umbrella organization within UTSA that connects existing Mexico-related expertise at UTSA through cross-disciplinary collaboration on research projects and activities.” 6.5.3. Student Affairs The Student Affairs division provides numerous opportunities for students to become involved in programs related to multicultural traditions. Programs and activities [127] provided by the Inclusion and Community Engagement Center, the Office of Student Activities, Counseling Services, and Housing and Residence Life reveal a wide variety of opportunities for student engagement and learning regarding multicultural traditions. 45 6.6. Center for Intellectual and Creative Resources As mentioned above, UTSA has established 17 centers and institutes [128] that focus on a variety of disciplinary and cross-disciplinary activities. For instance, UTSA’s Institute for Cyber Security (ICS) [129], founded in 2007, includes research labs and an “incubator” that “has a mission of making San Antonio metro a fertile breeding ground for innovative security products and companies.” Research funding has been granted by the National Science Foundation and the Air Force Office of Scientific Research. The ICS collaborates with other universities in its research, including Arizona State University, University of Illinois at Urbana Champaign, University of Maryland at Baltimore County, University of Michigan, University of North Carolina at Charlotte, Purdue University, Pennsylvania State University and The University of Texas at Dallas. The “operational arm” of the ICS is the Center for Infrastructure Assurance and Security (CIAS) [130]. The CIAS was established in 2001; in 2002, it was designated a National Center of Excellence in Information Assurance by the U.S. National Security Agency. The program at the CIAS is designed to develop “an education pipeline of [infrastructure assurance and security] talent to increase the number of students who will study infrastructure assurance and security, ultimately earning degrees that will contribute to the IAS field in San Antonio and the nation. This is a “coordinated effort between UTSA, the Air Intelligence Agency at Lackland AFB, industry, and other research institutions. The CIAS is the anchor of this partnership. The dynamic focus of the CIAS is controlled by a diverse team consisting of members from academia, the commercial sector, and the government.” Each of the colleges of the University has made significant efforts in making UTSA a center of intellectual and creative resources. The examples below are in addition to the significant contributions made by faculty in the colleges as part of their academic roles at the University. • The College of Architecture [118]: o Sponsored lectures series bringing world-renowned architects, theorists, and designers to UTSA; o Recently hosted the annual conference of the Architectural Research Centers Consortium, which brought architectural researchers to campus, and San Antonio from all over the world; 46 o In the process of establishing an outreach (graduate student) design studio located in the old Pearl Brewery building in the Offices of the American Institute of Architecture San Antonio; o Provides design assistance to local communities. These include a planning study to assist in the Boerne RUDAT (Regional/Urban Design Assistance Team) [131]. • The College of Business [119]: o The Department of Information Systems and Technology Management took the lead in successfully pursuing designation of UTSA as a National Center of Academic Excellence in Information Research for 2009-2014; o Named one of the top 10 research institutions nationwide for faculty scholarly productivity in business administration, according to data assembled by Academic Analytics [132] in 2007; o Ranked as one of the top 100 business schools nationally in the fields of finance, management, and marketing according to the Business School Research Rankings [133] compiled by the University of Texas at Dallas School of Management (based on research publications of business faculty, 2006-07). • The College of Education and Human Development [121]: o The Department of Health and Kinesiology operates the Exercise Biochemistry and Metabolism Laboratory [134], promoting and investigating exercise as a preventative and treatment program for obesity, cardiovascular disease, and non-insulin-dependent diabetes mellitus; o Hosts, or hosted, several academic journals: The Journal of Southeast Asian American Education and Advancement; The Journal of Creativity in Mental Health; Voices from the Middle; The Bilingual Research Journal (from 2004 through 2008); and The Journal of Language, Identity, and Education (2002 through 2006); o Recently received funding (anonymous) to establish the Center for Educational Leadership, Policy, and Professional Development; o The College has more than doubled its sponsored research funding over the past five years, to over $7 million in the most recent fiscal year. 47 • The College of Engineering [120]: o Established the Center for Innovation and Technology Entrepreneurship (CITE) [135] in collaboration with the College of Business. The CITE helps students to be creative and inventive using new technologies; these projects are then covered by patents and students develop business plans around them; o Established Institute for Bioengineering and Translational Research (IBTR) [136] that works closely with industry and other research institutions to develop and mature new technologies in the biomedical arena; o The Center for Advanced Manufacturing and Lean Systems [137] works with industry partners to solve real life problems. • The College of Liberal and Fine Arts [122]: o The Southwest Guitar Festival directed by COLFA faculty is one of the classical music world’s premier biannual concert series and competitions, held on the UTSA campus and at other venues throughout San Antonio; o The Opera in the Schools Program co-sponsored by the San Antonio Opera Guild takes UTSA performers to several schools each year and brings 500 schoolchildren to campus to see an opera; o The UTSA Music Department puts on approximately 180 concerts and recitals each year, most of which are free and open to the public; o The endowed Brackenridge Distinguished Visiting Professor residency in the Department of English brings two internationally recognized scholars in literature and philosophy to campus each year for public lectures. Past lecturers have included Jacques Barzun and Houston Baker; o The Ovations Lecture Series features semiannual public programs in which COLFA scholars explore issues of general interest. The most recent lecture featured Professor John Bartkowksi, Department of Sociology, on the role of religion in childrearing; o The Department of Art and Art History stages several art exhibitions every year on the 1604 campus and at its downtown San Antonio gallery space at the Blue Star Arts Complex. An example is the current exhibition and lecture series sponsored jointly by UTSA, the San Antonio Museum of Art and the Southwest School of Arts and 48 Crafts: "Marcia Gygli King: Forty Years," reflecting the many facets of this respected artist. All exhibitions are free and open to the public; o The Center for Archaeological Research is the premier contract archaeology concern in Texas. It is a certified repository for artifacts; it continually conducts research and preservation for historic and cultural sites such as the Alamo, all of the San Antonio Missions, San Fernando Cathedral, the San Antonio River Walk, and similar sites throughout Texas. The Center conducts outreach and public education for adults and young people directly at these sites and through such means as Texas Archaeology Awareness Month programs and the Legacy summer camp for children. • The College of Public Policy [124]: o The Department of Demography and Organizational Studies offers the only Ph.D. program in the United States specifically in applied demography; o The Department of Public Administration engages in a host of “real world” research activities, such as economic development, voting rights, electronic government, housing policy, nonprofit management, and land use policy; o The Department of Social Work engages students in projects focused on improving local communities, such as a needs assessment for a coalition of agencies and consumer groups on San Antonio’s west side. Students developed the research/survey instrument, conducted interviews, wrote a report and delivered the findings to the coalition leadership. • The College of Sciences [123]: o A number of programs designed to assist high school and other faculty in developing and providing professional development for science and mathematics teachers, including: o Faculty members regularly make presentations to local high schools and associations, including the Bexar County Mathematics collaborative; o Principal supporter of BRIDGE, a county-wide program bringing together resources from military, governmental, and higher education organizations to promote the professional development of public school science and mathematics teachers; 49 o Major supporter of SAMSEC, organization aimed at promoting interest in the profession of sciences and mathematics teaching in high school students, college students, and members of the general public; o Helping high school students increase their scientific competence, including: o UTSA faculty founded, and continue to work in, the TexPREP program, a multi-year science, engineering, and mathematics summer camp for talented middle- and high-school students; o Faculty in the mathematics department coordinate a math and statistics competition for middle- and high-school students; o UTSA Institute for Cyber Security [129] engages in research and community outreach, running simulated cyber-attacks on municipal government information technology systems and demonstrating both vulnerabilities and ways in which the systems can be “hardened”; o UTSA’s Center for Water Research [138] has a project to locate and map thousands of uncapped, abandoned, wells in Bexar County using GIS technology; the goal of creating the database is to underpin efforts to seal/cap these wells to prevent contamination of the area’s sole water source, the Edwards Aquifer. • The Honors College [125]: o Sponsored two undergraduate Research Symposiums and sponsored students to attend and present research at the National Conference on Undergraduate Research (April 2009) at the University of Wisconsin, La Crosse; o Sponsored students to attend and present research at the National Conference of Honors Colleges (November 2008); o Has organized its organizational structure to promote research and has an Assistant Director for Undergraduate Research and an Assistant Director for National Scholarships. 6.7. Catalyst for Socioeconomic Development UTSA leadership in economic development emerged from the same urgent community needs that served as an impetus for Community Engagement and Public Service described above. UTSA benefits from this leadership because such development enables families to better afford a university education for their children. In the 1970s, the region 50 was dependent on low-wage tourism and government/military sectors for predominant job opportunities. This limited the region’s best potential as a participant in the global knowledge economy. The UTSA Institute for Economic Development (IED) [139] serves over 30,000 businesses annually, through ten programs and ten locations across the region, with a national and international presence, and as a center of excellence for UTSA. The IED facilitates economic, community, and business development throughout South Texas and the Mexico-U.S. Border Region and provides programs that serve 79 counties in Texas, two states in addition to Texas (Oklahoma and Louisiana), and the Mexico-U.S. Border Region. All programs in the IED are supported by state and/or federal funding. The services provided by the IED include consultation, training and technical/research/information services. All of these services and programs are coordinated with other University programs as well as state, federal and local agencies. The areas of expertise that are provided include accounting, agribusiness, economic development, finance, human capital, international business, legal issues, management, marketing, manufacturing, non-profit organizations, procurement, and technology. Critical governmental partnerships are maintained with the U.S. Small Business Administration, the U.S. Economic Development Administration, the U.S. Minority Business Development Agency, and the U.S. Agency for International Development. In addition to these governmental partnerships, the IED has business partners that include various banks, contracting agencies, and chambers of commerce throughout the region. Several IED programs are consistently top-ten rated among peers in the US (Small Business Development Center, Minority Business Enterprise Center, Trade Adjustment Assistance Center, National Small Business Information Clearinghouse, International Trade Center’s Mexico Program), marking the IED as a center of excellence for UTSA. As premier universities are increasingly appreciated and called upon as drivers of economic growth in the new millennium, key stakeholders in government and the regional business sector expect greater leadership linking UTSA research with industry, graduates within the workforce, and business development extension services to communities. UTSA leadership in global extension and applied research responding to community needs are relatively new initiatives; however, these are important dimensions of a premier public research university. Many 51 professional and institutional relationships of UTSA with Mexico have been organized through the UTSA Mexico Center and likewise through the newly established East Asia Institute. Recognized international programs with major USAID funding include the South African “Ithuba” textbook development project through the College of Education and Human Development and the Mexican SBDC/University partnerships through the IED. Engagement to solve regional and national issues through applied research is exemplified by the Child and Adolescent Policy Research Center (CAPRI) [140], established to comprehend major impediments to educational attainment success in children and then address these at the causal, public programs and policy levels. Also the Institute for Cyber Security (ICS) [127] has garnered major sponsorships from government and industry to address information technology assurance needs and build cutting-edge expertise for our graduates to play a role in this field. ICS is also home to the National Collegiate Cyber Defense Competition. The Center for Advanced Manufacturing and Lean Systems [137] extends education and consulting to existing industry to bolster regional competitiveness. Finally, a new Institute for Conventional, Alternative, and Renewable Energy (I-CARE) [141] was formed in 2008 in response to the UTSA 2016 Vision’s goal to build sustainability into our programs and to help formulate San Antonio’s sustainability agenda. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] 2001-2005 Agency Strategic Plan for UTSA (UTSA 2001-2005) N/A [3] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [4] 2009 UTSA Campus Master Plan UTSA Website [5] Strategic Initiative V – Expanding Resources and Infrastructure Strategic Plan 52 Document Source of Document [6] Comprehensive Standard 3.3.1.1 Located within the UTSA Compliance Certification Report [7] Comprehensive Standard 3.3.1.2 [8] Comprehensive Standard 3.3.1.3 [9] Comprehensive Standard 3.3.1.4 [10] Comprehensive Standard 3.3.1.5 [11] Comprehensive Standard 3.6.1 [12] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.39 HOP Table of Contents [13] Strategic Planning Committee – Spring 2000 N/A [14] External/Internal Assessment UTSA 2001-2005 [15] University Self-Evaluation and Opportunities for Improvements [16] Strategic Directions [17] University Goals, Objectives, and Strategies [18] Appendix C – UTSA Five Year Projections for Outcomes [19] UTSA 2001-2005 Output Measures, Projections, and Actual Attainment Table N/A [20] Appendix D – UTSA Performance Measure Definitions UTSA 2001-2005 [21] Outcome Measures for Goals of UTSA 20012005 N/A [22] Outcome 3 – Establish Formal Planning and Evaluation Process UTSA 2001-2005 53 Document Source of Document [23] Vice Provost for Accountability and Institutional Effectiveness UTSA Website [24] Agenda for UTSA 2016 Planning Retreat N/A [25] Central Planning Committee Members N/A [26] Agenda for Second UTSA 2016 Planning Retreat N/A [27] Mission Statement Strategic Plan [28] Vision Statement [29] Core Values [30] Presentation for Strategic Planning Focus Groups N/A [31] Strategic Planning Focus Groups Survey N/A [32] Silver to Gold Commission Membership – March 2007 N/A [33] Approval of Strategic Plan by UT System N/A [34] Strategic Initiatives and Goals Strategic Plan [35] Key Indicators [36] Call to Action and Accountability [37] Team 2016 Members N/A [38] Implementation Plan 2008-2016 (Implementation Plan) UTSA 2016: A Shared Vision Website [39] Performance Measures Implementation Plan [40] Aspirant Institutions [41] Resource Analysis 54 Document Source of Document [42] Core Requirement 2.11.1 Located within the UTSA Compliance Certification Report [43] 2004 UTSA 1604 Campus Master Plan UTSA Website [44] Master Plan Goals 2004 UTSA 1604 Campus Master Plan [45] Master Plan Strategies [46] Downtown Campus [47] Institute of Texan Cultures [48] 2009 Master Plan Committee Member List N/A [49] Master Plan Meetings N/A [50] Supporting Area Strategic Plans UTSA 2016: A Shared Vision Website [51] The University of Texas System (UT System) Approval of the Fiscal Year 2009 Operating Budget Preparation Policies and Calendar UT System Website [52] Regents Approve $11.5 Billion Operating Budget for UT System [53] UTSA Budget Goals Financial Affairs Website [54] UTSA Operating Budget Fiscal Year Ending August 31, 2009 UT System Website [55] UTSA 2008-2009 Budget Memo from President Romo [56] The University of Texas System Strategic Plan 2006-2015 [57] Accountability UTSA Website Texas Higher Education 55 Document Source of Document [58] Closing The Gaps Coordinating Board Website [59] Higher Education Accountability System [60] Legislative Budget Board (LBB) Website N/A [61] General Academic Institutions Performance Measure Definitions LBB Website [62] UT System Strategic Initiatives UT System Website [63] Institutional Compacts [64] UTSA Compact for FY 09 and FY 10 [65] Compacts (UTSA) [66] UTSA Accountability Profile [67] University Accountability Measures and Definitions [68] University Performance – Participation [69] University Performance – Success [70] University Performance – Excellence [71] University Performance – Research [72] University Performance – Institutional Effectiveness and Efficiency [73] Universities Performance – Web-based System [74] Texas Government Code, Chapter 322, Section 322.001 Texas Government Code, Chapter 322 [75] General Academic Institutions Performance Measure Definitions LBB Website Office of Strategic Management – UT System Website 56 Document Source of Document [76] Integrated Postsecondary Education Data System Website N/A [77] UTSA Fall 2008 Fact Book Office of Institutional Research Website [78] Office of Institutional Research UTSA Website [79] U.S. Census Bureau Website N/A [80] National Science Foundation Website N/A [81] The Center for Measuring University Performance Website N/A [82] Resource Analysis Implementation Plan [83] TracDat Assessment Website [84] Comprehensive Standard 3.1.1 Located within the UTSA Compliance Certification Report [85] Goal A (Instructional and Operational Support), Subgoal 1 (Research University) UTSA 2001-2005 [86] Learner-Centered Institution [87] Tomas Rivera Center for Student Success [88] Learning Communities [89] Academic Success Programs [90] Learning Assistance [91] Workshops [92] Academic Coaching [93] Online Study Skills Resources UTSA Website Tomas Rivera Center for Student Success Website 57 Document Source of Document [94] Graduate Student Learning Assistance [95] Colleges’ Freshman Advising Center [96] Downtown Undergraduate Advising Center [97] Assessment of Degree Programs: Requirements for Process and Reporting N/A [98] Assessment Reporting for 2005 N/A [99] Student Outcomes Assessment Training Presentation N/A UTSA Website [100] Teaching and Learning Center UTSA Website [101] Faculty Resource Center/Library Teaching and Learning Center Website [102] Texas Folklife Festival Institute of Texan Cultures Website [103] Office of the Vice President for Community Services UTSA Website [104] UTSA Outreach Council Office of Community Outreach Website [105] Community Service Programs Office of the Vice President for Community Services Website [106] Strategic Initiative IV – Serving the Public through Community Engagement Strategic Plan [107] The Hispanic Outlook in Higher Education N/A [108] Colleges Awarding the Most Bachelor’s Degrees to Hispanics The Hispanic Outlook in Higher Education Website [109] Colleges Awarding the Most Master’s Degrees to Hispanics 58 Document Source of Document [110] First Time Undergraduates Applied, Accepted, and Enrolled UTSA Fall 2008 Fact Book [111] Strategic Initiative III – Promoting Access and Affordability Strategic Plan [112] UTSA Enrollment Management Plan (Submitted to UT System on January 9, 2008) N/A [113] UTSA Enrollment Management Plan (Submitted to UT System on March 27, 2009) N/A [114] Undergraduate Admissions Policies UTSA Website [115] Provisional Admission at UTSA 2008-2009 Information Bulletin [116] Joint Undergraduate Matriculation Program (JUMP!) Undergraduate Admissions Website [117] UTSAccess Program Student Financial Aid and Enrollment Services Website [118] College of Architecture UTSA Website [119] College of Business [120] College of Engineering [121] College of Education and Human Development [122] College of Liberal and Fine Arts [123] College of Sciences [124] College of Public Policy [125] Honors College [126] Mexico Center [127] Student Affairs Multicultural Programs and Activities 59 Document Source of Document [128] Research Centers & Institutes at UTSA Office of the Vice President for Research Website [129] Institute for Cyber Security UTSA Website [130] Center for Infrastructure Assurance and Security [131] Boerne RUDAT (Regional/Urban Design Assistance Team) Website N/A [132] Academic Analytics, LLC Website N/A [133] The UT Dallas Top 100 Business School Research Rankings UT Dallas School of Management Website [134] Exercise Biochemistry & Metabolism Laboratory College of Education and Human Development Website [135] Center for Innovation and Technology Entrepreneurship College of Business Website [136] Institute for Bioengineering and Translational Research Office of the Vice President for Research Website [137] Center for Advanced Manufacturing and Lean Systems UTSA Website [138] Center for Water Research Office of the Vice President for Research Website [139] Institute for Economic Development [140] Child and Adolescent Policy Research Center [141] “The Energy Equation” - UTSA Today article (Institute for Conventional, Alternative, and Renewable Energy established) UTSA Today Website 60 Core Requirement 2.6 - Continuous Operation The institution is in operation and has students enrolled in degree programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA), authorized in 1969 by the Texas Legislature in Texas Education Code (TEC), Chapter 71, Section 71.01 [1], has been in continuous operation since enrolling its first students [2] and [3] in the summer 1973 semester. The University currently has students enrolled in both undergraduate and graduate degree programs offered by its eight colleges (Architecture, Business, Education and Human Development, Engineering, Honors, Liberal and Fine Arts, Public Policy, and Sciences). The University offers 64 baccalaureate, 46 master’s and 21 doctoral degrees. A list of these approved degree programs can be found on the Texas Higher Education Coordinating Board's (THECB) website in the THECB Program Inventory [4]. The Office of Institutional Research reports official enrollment at UTSA. For the fall 2008 semester, the total enrollment was 28,413 students, of whom 24,648 were undergraduate students, 280 were post baccalaureate students, and 3,485 were graduate students [5]. The table titled UTSA Enrollment by Level [6] shows the fall 2008 and spring 2009 enrollment by level for students in both undergraduate and graduate programs. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 71, Section 71.01 TEC, Chapter 71 [2] UTSA History UTSA Website - UTSA Overview [3] "UTSA Has Its First Student" - San Antonio Light N/A newspaper article [4] Texas Higher Education Coordinating Board (THECB) Program Inventory THECB Website - Program Inventory 61 Document Source of Document [5] UTSA Fall 2008 Fact Book Office of Institutional Research Website [6] UTSA Enrollment by Level Table N/A 62 Core Requirement 2.7.1 - Program Length The institution offers one or more degree programs based on at least 60 semester credit hours or the equivalent at the associate level; at least 120 semester credit hours or the equivalent at the baccalaureate level; or at least 30 semester credit hours or the equivalent at the post-baccalaureate, graduate, or professional level. If an institution uses a unit other than semester credit hours, it provides an explanation for the equivalency. The institution also provides a justification for all degrees that include fewer than the required number of semester credit hours or its equivalent unit. Compliance Judgment: Compliance Narrative: All undergraduate baccalaureate degree programs at The University of Texas at San Antonio (UTSA) require at least 120 semester credit hours and all graduate degree programs at UTSA require at least 30 semester credit hours. The number of credit hours offered for each degree program is presented in the table titled Degree Programs Semester Credit Hours [1]. UTSA does not offer associate degrees. The University does not use a unit other than semester credit hour. All degree plans are approved by the Texas Higher Education Coordinating Board (THECB) according to procedures found in the Texas Administrative Code, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [2]. UTSA offers 64 baccalaureate degree programs. Individual program requirements, including required semester credit hours, core curriculum requirements, major preparatory courses and electives, are listed in the Undergraduate Catalog 20082010 [3]. The degree plan for the Bachelor of Business Administration Degree in Accounting [4] demonstrates how the total degree hours are distributed. UTSA offers 46 master’s and 21 doctoral degree programs. Individual program requirements, including semester credit hours, are listed in the Graduate Catalog 20092011 [5]. The degree plan for the Master of Science Degree in Electrical Engineering [6] and the degree plan for the Doctor of Philosophy Degree in Anthropology [7] demonstrate how the total degree hours are distributed. Documentation: Document [1] Degree Programs Semester Credit Hours Table Source of Document N/A 63 Document Source of Document [2] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [3] Undergraduate Catalog 2008-2010 UTSA Website - Current Students [4] Bachelor of Business Administration Degree in Accounting Undergraduate Catalog 20082010 [5] Graduate Catalog 2009-2011 UTSA Website - Current Students [6] Master of Science Degree in Electrical Engineering Graduate Catalog 2009-2011 [7] Doctor of Philosophy Degree in Anthropology 64 Core Requirement 2.7.2 - Program Content The institution offers degree programs that embody a coherent course of study that is compatible with its stated mission and is based upon fields of study appropriate to higher education. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) offers degree programs that embody a coherent course of study that is compatible with its stated mission [1] and is based upon fields of study appropriate to higher education. The Texas Higher Education Coordinating Board (THECB) and The University of Texas System (UT System) require adherence to an institutional mission. As the THECB mandates in the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [2], “the program must be within the existing role and mission of the institution as indicated by its table of programs or the Board must make the determination that the program is appropriate for the mission of the institution.” In addition, all programs are approved by The UT System and adhere to Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 [3], which states, “[n]ew university degree and certificate programs should be consistent with the higher education goals and mission of the State of Texas, The U.T. System, and the offering institution.” All undergraduate and graduate programs at UTSA have undergone review and approval by the THECB as per Regents’ Rules. UTSA’s mission statement [1] emphasizes that the institution is “dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service.” In addition, as “an institution of access and excellence, UTSA embraces multicultural traditions, serving as a center for intellectual and creative resources as well as a catalyst for socioeconomic development for Texas, the nation and the world.” The undergraduate and graduate curricula at UTSA together support all elements of UTSA’s mission statement. Both undergraduate and graduate programs enhance student knowledge through teaching and learning, stimulate critical thinking, develop creative skills, and prepare graduates who can make significant contributions to Texas, the nation and the world, including in socioeconomic development. All UTSA graduate programs and some UTSA undergraduate programs (e.g., The Honors College) are specifically designed to advance knowledge through formal research and discovery. 65 All UTSA undergraduate and graduate programs adhere to the Texas Classification of Instructional Programs (CIP) [4] established by the THECB, which is based on the United States Department of Education Classification of Instructional Programs (CIP) taxonomy [5]. The CIP is the accepted federal government statistical standard on instructional program classifications. UTSA degree programs undergo extensive review before approval to ensure coherence with the institutional purpose, as described in the mission statement. The content of each degree program offered at UTSA undergoes a comprehensive review and approval process to ensure that the programs embody a coherent course of study, support the institutional mission, and are consistent with the rules and regulations established by the THECB and The UT System. UTSA faculty and administrators, UT System staff, and THECB staff are all involved in this review and approval process. The narrative for Comprehensive Standard 3.4.1 [6] describes in detail the process for the approval of new degree and certificate programs. UTSA offers 131 approved degree programs: 64 bachelor’s, 46 master’s, and 21 doctoral programs [7]. Approved programs undergo periodic formal reviews to ensure that they are still in alignment with the university mission. In addition, course content in every program is reviewed as a part of the biennial catalog revision process. The narrative for Comprehensive Standard 3.4.11 [8] details this review process. Undergraduate Programs To meet its mission, UTSA offers a wide range of undergraduate programs. All undergraduate degree programs require successful completion of a common general education (core) curriculum, discussed in the narratives for Core Requirement 2.7.3 [9] and Comprehensive Standard 3.5.1 [10]. The Undergraduate Catalog 2008-2010 provides specific information for each degree program. The information includes a general description of the program; core curriculum requirements; total number of SCH required to complete the degree program; specific course requirements in the major; number of SCHs allowed for elective courses, which include free electives; upper division course requirements; and the description of the courses offered in the degree program. Examples for the Bachelor of Business Administration Degree in Finance [11], the Bachelor of Arts Degree in American Studies [12], and the Bachelor of Science Degree in Chemistry [13] are provided. Graduate Programs Student interests and needs in graduate education are diverse; UTSA graduate programs are designed with sufficient flexibility to meet these needs while addressing the mission of the University. In general, graduate programs are focused on advanced 66 study in a specific field when compared to undergraduate programs. Master’s-level programs also prepare students for continuing their education at the doctoral level. TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [14], provides the criteria for approval of doctoral programs, which should prepare graduate students for careers in teaching, creative activity, research, or other professional activities. The criteria call for a carefully planned program of study, which is clear and comprehensive and includes both specialization and breadth of knowledge. The criteria mandate that curricula have sufficient flexibility to meet the legitimate professional interests and the special needs of doctoral-level degrees and that they include a research dissertation or equivalent quality requirements. In addition, programs must meet the standards of the Southern Association of Colleges and Schools, as well as the accrediting standards and doctoral program criteria of appropriate professional groups and organizations. TAC, Rule 5.46 [14], further supports coherence across curricular levels by requiring that doctoral programs “be undergirded by strong programs in a wide number of disciplines at the undergraduate and master's levels. Quality programs in other related and supporting doctoral areas must also be available.” Information on the university-wide degree requirements for master’s- and doctorallevel programs [15], [16] and information on specific graduate program requirements and course descriptions [17] are described in detail in the Graduate Catalog 20092011. All master's degree programs require a minimum of 30 hours, with a minimum of 18 SCH of course work in the major. Doctoral program SCH requirements vary by discipline and admission requirements. UTSA post-baccalaureate doctoral program SCH requirements range from 75 to 90 while post-master’s doctoral program SCH requirements range from 39 to 69. Examples for the Master of Science Degree in Mechanical Engineering [18] and for the Doctor of Education Degree in Educational Leadership [19] are provided. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [3] Rules and Regulations of the Board of Regents (Regents' Rules), Rule 40307 Regents' Rules 67 Document Source of Document [4] Classification of Instructional Programs (CIP) Texas Higher Education Coordinating Board Policies and Procedures Manual [5] Index of CIP-2000 Codes and Program Titles United States Department of Education Classification of Instructional Programs (CIP) [6] Comprehensive Standard 3.4.1 Located within the UTSA Compliance Certification Report [7] Degree Programs Semester Credit Hours Table N/A [8] Comprehensive Standard 3.4.11 [9] Comprehensive Standard 2.7.3 Located within the UTSA Compliance Certification Report [10] Comprehensive Standard 3.5.1 [11] Bachelor of Business Administration Degree in Finance Undergraduate Catalog 20082010 [12] Bachelor of Arts Degree in American Studies [13] Bachelor of Science Degree in Chemistry [14] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 TAC, Title 19, Part 1, Chapter 5, Subchapter C [15] University-wide Requirements - Master's Degree Graduate Catalog 2009-2011 [16] University-wide Requirements - Doctoral Degree [17] Graduate Program Requirements and Course Descriptions [18] Master of Science Degree in Mechanical Engineering 68 Document Source of Document [19] Doctor of Education Degree in Educational Leadership 69 Core Requirement 2.7.3 - General Education In each undergraduate degree program, the institution requires the successful completion of a general education component at the collegiate level that (1) is a substantial component of each undergraduate degree, (2) ensures breadth of knowledge, and (3) is based on a coherent rationale. For degree completion in associate programs, the component constitutes a minimum of 15 semester hours or the equivalent; for baccalaureate programs, a minimum of 30 semester hours or the equivalent. These credit hours are to be drawn from and include at least one course from each of the following areas: humanities/fine arts, social/behavioral sciences, and natural science/mathematics. The courses do not narrowly focus on those skills, techniques, and procedures specific to a particular occupation or profession. If an institution uses a unit other than semester credit hours, it provides an explanation for the equivalency. The institution also provides a justification if it allows for fewer than the required number of semester credit hours or its equivalent unit of general education courses. Compliance Judgment: Compliance Narrative: In each undergraduate degree program, The University of Texas at San Antonio (UTSA) requires the successful completion of a general education component at the collegiate level that (1) is a substantial component of each undergraduate degree, (2) ensures breadth of knowledge, and (3) is based on a coherent rationale. For baccalaureate degree completion, the component constitutes a minimum of 30 semester hours or the equivalent. These credit hours are to be drawn from and include at least one course from each of the following areas: humanities/fine arts, social/behavioral sciences, and natural science/ mathematics. The courses do not narrowly focus on those skills, techniques, and procedures specific to a particular occupation or profession. Rather, these courses are designed to enable students to assess the perspectives and accomplishments of the past and to move to the future with an informed and flexible outlook, thereby developing their intellectual adaptability, ethical awareness, and transfer among diverse modes of thought. UTSA uses semester credit hours (SCH) as its unit for measuring course credit and for determining the length of its degree programs. It does not use any other unit for these purposes. General Education Core Curriculum Requirement All undergraduate degree programs at UTSA require the successful completion of 42 semester credit hours of general education (core curriculum) at the collegiate level 70 (taken at UTSA or via transfer from other institutions of higher education). A description of the overall degree requirements [1] and core curriculum requirements [2] is published in the Undergraduate Catalog 2008-2010. Substantial Component of Undergraduate Degree Texas Education Code (TEC), Chapter 61, Section 61.0515 [3], places a statutory limitation on the length of undergraduate degree programs. The statute states that the baccalaureate degrees offered by an institution of higher education cannot exceed 120 SCH, unless the institution has a compelling academic reason for requiring additional hours for specific degrees. Therefore, although a few programs require additional hours [4], the majority of undergraduate degree programs at UTSA require 120 SCH. Examples for the Bachelor’s of Arts Degree in Interdisciplinary Studies Grades 4-8 (Bilingual Generalist Certification Concentration) and the Bachelor’s of Science Degree in Mechanical Engineering are provided [5], [6]. The 42-SCH core curriculum is a substantial component of the required course work for all undergraduate degree programs. The core curriculum constitutes approximately 31 to 35 percent of the total requirements for UTSA’s undergraduate degree programs, with one exception (Clinical Laboratory Sciences). The core curriculum component of this joint degree program, offered by UTSA and The University of Texas Health Science Center at San Antonio, constitutes approximately 29 percent of the total requirement (141.5 SCH). Breadth of Knowledge Successful completion of the core curriculum requirement ensures that UTSA’s undergraduate students are provided with a breadth of knowledge as well as basic competencies necessary to seek more advanced knowledge in the major. The core curriculum provides knowledge in the humanities and fine arts, social and behavioral sciences, natural sciences, mathematics, and world society and issues expected of the well-rounded college graduate. The core curriculum consists of the following 10 components: communications (6 SCH); literature, philosophy, modern or classical language/literature and cultural studies (3 SCH); visual and performing arts (3 SCH); United States history (6 SCH); political sciences (6 SCH); social and behavioral science (3 SCH); economics (3 SCH); world society and issues (3 SCH); natural sciences (6 SCH); and mathematics (3 SCH). The Undergraduate Catalog 2008-2010 provides a list of courses acceptable for each core curriculum requirement [2]. For most requirements, students have a choice of selecting courses from a menu of courses to satisfy the requirement of a specific component. To ensure that students in certain majors acquire necessary basic competencies, these degree programs recommend specific core curriculum courses to 71 satisfy a component area of the core curriculum (for example, recommending calculus to satisfy the math requirements for Engineering degrees [6]). Coherent Rationale Texas Senate Bill 148 [7], passed by the Texas Legislature in January of 1997, mandated that the Texas Higher Education Coordinating Board (THECB) establish rules for public institutions of higher education in Texas regarding general education core curriculum requirements. In November 1997, the THECB appointed an Advisory Committee, the membership of which was drawn from 24 institutions of higher education in Texas, to make recommendations on general education core curriculum. In February 1998, the committee submitted its recommendations, which were used by the THECB to develop specific rules and to define component areas for the core curriculum. Although each institution was given freedom to select core courses, the rules were specific about some of the component areas and the course distribution among all component areas [8]. The THECB stipulated that core curriculum should not be less than 42 SCH and could not exceed 48 SCH. The Texas Administrative Code, Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.28 [9], provided the following guidelines for the number of SCH in each of the component areas of the core curriculum: 6-12 SCH in communication (English rhetoric/composition); 6-12 SCH in mathematics; 6-9 SCH in natural sciences; 15-18 SCH in social and behavioral sciences; 6-9 SCH in humanities and arts; and 0-6 SCH in an institutionally designated area. Exemplary educational objectives were identified for each component area. Texas Senate Bill 148 [7] also required that the successfully completed core curriculum be transferable as a block from one institution to satisfy the core curriculum requirements at any other public college or university in Texas. Since a block of core curriculum requirements could be completed at any institution of higher education, including community colleges, the rule also stipulated that all core curriculum courses be lower-division. To comply with rules and guidelines established by the THECB, the UTSA Core Curriculum Committee [10] modified the existing general education requirements to develop a 42-SCH general education core curriculum for the undergraduate degree programs. The committee, in consultation with the faculty [11], employed a coherent rational in developing the general education core curriculum. The committee used two principle elements as starting points for the design of core curriculum at UTSA: the educational goals of the University and the guidelines provided by the THECB as assumptions and defined characteristics of basic intellectual competencies [8], [9]. The essential objectives considered in the development of the core curriculum were for students to “ a) cultivate the verbal, numerical, and visual skills necessary to analyze and synthesize information, construct arguments, and identify and solve problems, b) 72 foster understanding of the intellectual and cultural pluralism of modern society as it is reflected in natural science and mathematics; behavioral, cultural, and social science; and literature and artistic expression, and c) develop critical awareness of the continuities and discontinuities of human thought, history, and culture.” These objectives are presented in the description of the core curriculum [2] in the Undergraduate Catalog 2008-2010. The committee established criteria for approving courses for the core curriculum and, in May 1998, sent out a memorandum [12] asking colleges to propose appropriate courses for the core curriculum. The criteria mandated that the proposed courses meet the Texas Senate Bill 148 requirement that the courses be lower-division (1000- or 2000-level) courses. The courses must also comply with the THECB assumptions, perspectives, and exemplary educational objectives. The criteria also mandated that the proposed courses serve a sufficient number of students so that the courses could be offered every semester. Based on the feedback from the faculty and the colleges, the Core Curriculum Committee drafted a proposal for the UTSA general education core curriculum and submitted the proposal to the colleges for review and approval [13]. In November 1998, the Core Curriculum Committee submitted a report to the Faculty Senate [14] for review and consideration for approval. The report included a table comparing the existing requirement, THECB guidelines, and the proposed requirements for the new general educational requirements. The report also included a table listing the acceptable courses for each component area of the proposed core curriculum. The Faculty Senate approved the Core Curriculum Committee’s proposal at its meeting of November 10, 1998 [15]. The proposed core curriculum was approved by the University Assembly in December 1998 and forwarded to the President for his approval [16]. In January 1999, the President asked the Provost to proceed with implementation of the proposed core curriculum [17]. In March 1999, the Provost submitted the 42-SCH core curriculum proposal to The University of Texas System (UT System) for review and approval [18]. After receiving external approvals from The UT System and the THECB, the new core curriculum was implemented during the 1999-2000 academic year. Exceeding the Minimum 30 Semester Credit Hours Requirement The general education core curriculum component of the undergraduate degree programs at UTSA requires 42 SCH of course work, which exceeds the 30 SCH requirement. As described above, the core curriculum consists of 10 component areas, including humanities/fine arts, social/behavioral sciences, and natural science/ mathematics. The core curriculum draws its courses from a wide spectrum of disciplines and does not narrowly focus on those skills, techniques, and procedures specific to a particular occupation or profession. Rather, it focuses on skills and knowledge required in all disciplines. All degree-seeking students are required to 73 complete the 42-SCH core curriculum. Only courses specifically listed in the catalog for the core curriculum may satisfy the general education requirements. UTSA does not allow substitutions for core curriculum courses, and no student can graduate with fewer than 42 SCH of courses required for the core curriculum. The Undergraduate Catalog 2008-2010 [2] also describes the competencies that the student must successfully achieve in order to meet the learning objectives of each component area of the core curriculum. In 2004, the Core Curriculum Committee conducted an evaluation of the core curriculum at UTSA. The results [19], [20], [21] were submitted to the THECB. The Core Curriculum Committee has continued to review the courses required for the core curriculum and to refine the educational objectives of the core curriculum [22], [23]. Recently the UTSA Blue Ribbon Committee completed a study [24] of the entire undergraduate educational experience and provided recommendations that will entail a review of the core curriculum. A detailed description of UTSA core curriculum educational objectives, the assessment process and the results are provided in the narrative for Comprehensive Standard 3.5.1 [25]. Core Curriculum Transfer Policy UTSA follows the rules of the Texas Administrative Code, Section 4.28 (c through f) [9], in accepting transfer credits for the core curriculum from other public institutions of higher education in Texas. This rule requires that when the entire core curriculum is successfully completed at another Texas public institution of higher education, the receiving public institution must accept the entire block of the core curriculum courses to satisfy its own core curriculum requirements. In such cases, the transfer student should not be required to take any additional core curriculum courses, unless the THECB has approved a larger core curriculum at the receiving institution. Students who transfer only a portion of the core curriculum courses at another Texas public institution of higher education may use those courses to satisfy UTSA’s core curriculum requirements if the transfer courses are equivalent to the core curriculum courses offered at UTSA. UTSA uses the designated Texas Common Course Numbering (TCCN) system to accept transfer credit for the core curriculum courses. For courses not covered by TCCN numbering systems, students may petition for accepting a transfer course as an equivalent core curriculum course at UTSA. These petitions are reviewed and approved by the respective associate dean of the college where the equivalent course is being offered. UTSA has articulation agreements with a number of community colleges in Texas. As part of these agreements, UTSA prepares a transfer plan for the community colleges [26], [27] showing the transfer courses accepted for each degree program offered at UTSA. The core curriculum courses are identified on the transfer plans. 74 Documentation: Document Source of Document Undergraduate Catalog 20082010 [1] Overall Degree Requirements [2] Core Curriculum Requirements [3] Texas Education Code (TEC), Chapter 61, Section 61.0515 TEC, Chapter 61 [4] List of Bachelor’s Programs Requiring More than 120 Semester Credit Hours N/A [5] Bachelor of Arts Degree in Interdisciplinary Studies Grades 4-8 (Bilingual Generalist Certification Concentration) Undergraduate Catalog 20082010 [6] Bachelor of Science Degree in Mechanical Engineering [7] Texas Senate Bill 148 Texas Legislature Website [8] Texas Higher Education Coordinating Board (THECB) Core Curriculum: Assumptions and Defining Characteristics (Rev. 1999) Texas Higher Education Coordinating Board Website [9] Texas Administrative Code (TAC), Part 1, Chapter 4, Subchapter B, Rule 4.28 TAC, Part 1, Chapter 4, Subchapter B [10] Core Curriculum Committee University Governance [11] Core Curriculum Committee Survey of Faculty N/A [12] Core Curriculum Committee Memorandum to College regarding Revision of Core Curriculum (1998) N/A [13] Example of approval of Core Curriculum by Colleges (1998) N/A [14] Core Curriculum Committee Report to Faculty Senate N/A 75 Document Source of Document [15] Minutes of the Faculty Senate Meeting on November 10, 1998- Approval of Core Curriculum UTSA Faculty Senate Minutes [16] Memo to UTSA President –University Assembly Approval of Core Curriculum N/A [17] Memo to Provost-Implementation of Core Curriculum N/A [18] Provost Letter to UT-System- Core Curriculum N/A [19] N/A Memo to the THECB regarding Core Curriculum Assessment [20] 2004 Core Curriculum Committee Memo to the Provost regarding Core Curriculum Assessment N/A [21] 2004 Core Curriculum Committee Report on Evaluation of Core Curriculum N/A [22] Example of Core Curriculum Proposal submitted to Core Curriculum Committee N/A [23] UTSA Core Curriculum Committee Meeting Minutes N/A [24] UTSA Blue Ribbon Committee Report N/A [25] Comprehensive Standard 3.5.1 Located within the UTSA Compliance Certification Report [26] Bachelor of Business Administration in Economics or Bachelor of Arts in Economics Transfer Plan for San Antonio College Undergraduate Catalog 20082010 [27] Bachelor of Arts in History Transfer Plan for Del Mar College 76 Core Requirement 2.7.4 - Course Work for Degrees The institution provides instruction for all course work required for at least one degree program at each level at which it awards degrees. If the institution does not provide instruction for all such course work and (1) makes arrangements for some instruction to be provided by other accredited institutions or entities through contracts or consortia or (2) uses some other alternative approach to meeting this requirement, the alternative approach must be approved by the Commission on Colleges. In both cases, the institution demonstrates that it controls all aspects of its educational program. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides instruction for all course work required for at least one degree program at each level for which it awards degrees. In all cases, UTSA controls all aspects of its degree-granting programs. All course work required for baccalaureate degrees is presented in the Undergraduate Catalog 2008 -2010 [1]. All course work required for master’s and doctoral degrees is presented in the Graduate Catalog 2009-2011 [2]. Texas Education Code (TEC), Chapter 71, Section 71.03 [3], grants UTSA authority to award degrees to “include bachelor’s, master’s, and doctor’s degrees and their equivalents, and that there be established a standard four-year undergraduate program; but no department, school, or degree program may be instituted except with the prior approval of the Coordinating Board, Texas College and University System.” TEC, Chapter 61, Section 61.002 [4], establishes the Texas Higher Education Coordinating Board's (THECB) leadership role in the Texas higher education system. All degree programs must be coordinated through and approved by the THECB. The University of Texas System (UT System) provides guidelines and procedures [5] for review and approval of program change proposals. The Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C [6] and the THECB Universities Division Policies and Procedures Manual [7] describe the guidelines for degree program review. Instruction Offered Through Contracts or Consortia Undergraduate UTSA offers a joint degree program with The School of Health Professions [8] at The University of Texas Health Science Center at San Antonio (UTHSCSA) leading to the Bachelor of Science Degree in Clinical Laboratory Sciences [9]. Basic science courses are completed at UTSA and all clinical laboratory science courses are taken at the 77 UTHSCSA. Faculty from UTSA and UTHSCSA meet annually [10] to discuss curricula and other program matters. The degree is awarded by UTHSCSA. Graduate UTSA is part of the Cooperative Consortium [11], an arrangement between The UT System and the Texas A&M University System, which permits a graduate student at one institution to use unique facilities or access courses at the other institution. The student registers and pays fees at the home institution and retains any fellowship or financial assistance awarded by it. Space must be readily available and the instructor or laboratory director of the proposed work must consent to the arrangement. The graduate dean of each institution must give approval for a student to participate in this program. UTSA participates in the UT TeleCampus [12], which provides online education from UT System institutions. Eight UT System universities collaborate to offer the online Master’s in Business Administration Degree. The title on the diploma and transcript is “University of Texas Consortium Online MBA" [13]. UTSA offers a Doctor of Philosophy Degree in Applied Demography [14] that allows students to take related courses at or work with contributing faculty members from UTHSCSA and The University of Texas School of Public Health (UTSPH). These partners offer instruction and research courses for the program and provide work experiences for students. The program of study in the Graduate Catalog 2009-2011 [2] and the listing of courses [15], [16] provided by the departments clearly delineate which course work is taught at UTSA, UTSPH, or the UTHSCSA. UTSA offers a Doctor of Philosophy Degree in Biomedical Engineering [17] as a jointdegree program with UTHSCSA. The program of study stipulates the required core courses and the prescribed elective courses offered at UTSA and UTHSCSA. The student’s dissertation advisor, dissertation committee, doctoral studies committee, and the dean of the Graduate School at UTSA must approve the student’s entire program of study. The Committee of Graduate Studies, which includes all program faculty members, makes policy and provides guidance for the program. The committee meets monthly [18] to discuss curricula and issues, to adopt modifications to program policy, and to address related matters. The Department of Physics and Astronomy at UTSA offers a Master of Science Degree in Physics [19] and a Doctor of Philosophy Degree in Physics [20] in collaboration with Southwest Research Institute (SwRI) [21]. SwRI provides nearly two million square feet of laboratories, test facilities, workshops, and offices. Areas of expertise include space weather; ionsphere-thermosphere-mesospheric physics; plasmaspheric physics; 78 magnetospheric physics; heliospheric physics; cometary and planetary science; space physics instrumentation; and computational space physics. This partnership between a public university and a private, nonprofit institute is the first of its kind in Texas. Selected scientists from the Space Science and Engineering Division at SwRI have been appointed as adjoint professors [22] in the Physics and Astronomy Department at UTSA. These faculty members teach advanced graduate courses, serve on committees, and supervise Ph.D. dissertations. As per the UTSA Handbook of Operating Procedures, Chapter 2, Section 2.2 [23], although not employees of UTSA, adjoint professors “have the same obligations, responsibilities, and authority as regular faculty employed directly by UTSA.” Graduate students working with SwRI scientists can receive research assistantships, and therefore have the opportunity to carry out cutting-edge research in space physics and engineering at SwRI’s world-class laboratories. UTSA has recently signed a Memorandum of Understanding [24] to offer the Doctor of Philosophy Degree in Physics at The University of Texas at Brownsville (UTB) (UTSA is the degree-granting institution). Required courses will be offered at the UTSA campus, with some electives offered via distance learning, such as interactive videos. UTSA faculty and UTB faculty who have been approved by UTSA for doctoral-level instruction and appointed as adjoint professors at UTSA will teach all courses. UTSA has signed an additional Memorandum of Understanding [25] with The University of Texas at Permian Basin (UTPB) to offer the Doctor of Education Degree in Educational Leadership to UTPB resident students. This agreement has met all requirements of the THECB and has been approved by The UT System. The Commission on Colleges has been notified (letter sent to Dr. Belle Wheelan, February 25, 2009 [26]) regarding UTSA’s intent to engage in this collaborative agreement beginning in fall 2009 (approval pending). Program Control UTSA demonstrates that it controls all aspects of its educational programs, including those programs offered through consortial agreements. The following programs have signed agreements to ensure that UTSA reviews and approves faculty members, curricula, and other program requirements: • • Bachelor of Science Degree in Clinical Laboratory Sciences with UTHSCSA [27]; MBA Online [28] (There are two committees [29] administered by UT System which oversee the MBA online program. The committees include deans and graduate faculty from UTSA, as well as from each partnered institution.); 79 • • • • • • Cooperative Consortium [11] (approval by the dean of Graduate Studies at UTSA is required for student participation); Doctor of Philosophy Degree in Applied Demography with UTHSCSA and UTSPH [30]; Doctor of Philosophy Degree in Biomedical Engineering with UTHSCSA [31]; Master of Science Degree and Doctor of Philosophy Degree in Physics with SwRI [32]; Doctor of Philosophy Degree in Physics with UTB [24]; Doctor of Education Degree in Educational Leadership with UTPB [25]. See the narrative for Comprehensive Standard 3.4.7 [33] for additional details regarding consortial relationships and contractual agreements. Documentation: Document Source of Document [1] Undergraduate Catalog 2008-2010 [2] Graduate Catalog 2009-2011 [3] Texas Education Code (TEC),Chapter 71, Section 71.03 TEC, Chapter 71 [4] TEC, Chapter 61, Section 61.002 TEC, Chapter 61 [5] Approval of Program Change Proposals Guidelines and Procedures University of Texas System (UT System) Website - Office of Academic Affairs [6] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C TAC, Title 19, Part 1, Chapter 5 [7] Texas Higher Education Coordinating Board Universities Division Policies and Procedures Manual N/A [8] The School of Health Professions The University of Texas Health Science Center at San Antonio (UTHSCSA) Website UTSA Website - Current Students 80 Document [9] Bachelor of Science Degree in Clinical Laboratory Sciences Source of Document 2008-2010 Undergraduate Catalog [10] Advisory Meeting Minutes – Clinical Laboratory Sciences N/A [11] Cooperative Consortium – UT System and Texas A&M University System 2008-2009 Information Bulletin [12] UT TeleCampus UT System Website TeleCampus [13] University of Texas Consortium Online MBA College of Business Website [14] Doctor of Philosophy Degree in Applied Demography College of Public Policy Website [15] The University of Texas School of Public Health Course Catalog University of Texas School of Public Health Website [16] UTHSCSA Course Catalog UTHSCSA Website [17] Doctor of Philosophy Degree in Biomedical Engineering Graduate Catalog 2009-2011 [18] Meeting Minutes – Committee of Graduate Studies N/A [19] Master of Science Degree in Physics Graduate Catalog 2009-2011 [20] Doctor of Philosophy Degree in Physics [21] Southwest Research Institute (SwRI) Website N/A [22] Adjoint Professors from SwRI N/A [23] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.2 HOP Table of Contents 81 Document Source of Document [24] Memorandum of Understanding with The University of Texas at Brownsville N/A [25] Memorandum of Understanding with The University of Texas at Permian Basin N/A [26] Letter from Dr. Romo to Dr. Wheelan, February 25, 2009 N/A [27] Clinical Laboratory Sciences Affiliation Agreement with UTHSCA N/A [28] MBA Online Program Collaboration with UT System N/A [29] MBA Committees UT TeleCampus Website MBA Program Information [30] Program Agreement for Doctor of Philosophy in Applied Statistics and Demography N/A [31] Letter of Agreement for Joint Biomedical Engineering Graduate Program N/A [32] Letter of Agreement for Joint Physics Graduate Program N/A [33] Comprehensive Standard 3.4.7 Located within the UTSA Compliance Certification Report 82 Core Requirement 2.8 - Faculty The number of full-time faculty members is adequate to support the mission of the institution and to ensure the quality and integrity of its academic programs. Upon application for candidacy, an applicant institution demonstrates that it meets the comprehensive standard for faculty qualifications. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has adequate full-time faculty members to support the mission of the institution and to ensure the quality and integrity of its academic programs. UTSA’s mission statement [1] reflects its commitment "to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service." UTSA has ensured that faculty resources, measured both quantitatively and qualitatively, are sufficient to maintain and improve the quality and integrity of its academic programs. Rigorous reporting measures are used to ascertain that full-time and part-time faculty are qualified to teach at UTSA. For further details, see the narrative for Comprehensive Standard 3.7.1 [2]. For all data provided below, official total UTSA faculty numbers found in the UTSA Fall 2008 Fact Book [3] are used. These data include all employed instructional faculty, whether teaching or not teaching during any semester at UTSA, so the total numbers may not be in agreement with faculty roster information provided in the narrative for Comprehensive Standard 3.7.1. The faculty rosters for fall 2008 and spring 2009 [4] contain all instructors of record for all courses taught at UTSA and may not include some faculty members who are not teaching during any one semester. Faculty at UTSA are classified as tenured (T), tenure-track (TT), or non-tenure-track (NTT). In the fall semester of 2008, UTSA had a total of 1,271 faculty members. Of these, 30.8 percent (392) were tenured, 15.6 percent (198) were TT and 53.6 percent (681) were NTT [5]. Adequate Numbers (Percentages) of Full-Time (FT)/Part-Time (PT) Faculty Members In order to determine the FT/PT status of faculty members, official reports made to the Texas Higher Education Coordinating Board (THECB) were used. Any faculty members reported to the THECB with less than 100 percent appointment at UTSA were coded as PT. 83 In fall 2000 (UTSA’s last reaffirmation), the University had a total of 879 faculty. Of these, approximately 60 percent were FT and 40 percent were PT. By fall 2008, UTSA had 1,271 faculty: 67 percent (851) of all faculty were full-time (FT) and 33 percent (420) were part-time (PT). Thus, UTSA increased the total number of faculty by 44.6 percent, but increased the numbers of FT faculty by 61.8 percent. A table [6] is provided comparing the numbers and percents of FT and PT faculty in fall 2000 (last reaffirmation of accreditation) to fall 2008 for each department at the University. Overall, the table shows that the percent and numbers of FT faculty increased from just under 60 percent FT to 67 percent FT over this time period and remain adequate for all departments and colleges. As further evidence of UTSA’s commitment to providing adequate numbers of FT faculty, UTSA has increased the number of FT NTT faculty members who also have full benefits at the University. These faculty have exhibited outstanding teaching and dedication to the University, and are not only responsible for teaching a full course load, but are also involved in other aspects of departmental and college life, including advising of undergraduate students. Certain FT NTTs are referred to as “super NTTs,” because they have terminal degrees in the discipline. The numbers of “super NTT” faculty have increased from only one in the fall of 2000 (0.2 percent of NTT faculty, 0.1 percent of all faculty), to 12 in the fall of 2005 (2 percent of NTT faculty, 1 percent of all faculty), to 74 in the fall of 2008 (11 percent of NTT faculty, 6 percent of all faculty). Student to Faculty Ratio An additional index of the adequacy of FT faculty at UTSA is the ratio of Full-Time Equivalent (FTE) students to the number of FTE faculty. This measure is used by the THECB as one of the “excellence” measures in its public higher education accountability system. In fall 2000, UTSA had a FTE student/FTE faculty ration of 26:1. By fall 2008, this had decreased (indicating improvement) to 24:1. The number of FTE students increased from 13,339 in fall 2000 to 22,054 in fall 2008 (an increase of 65.3 percent). The number of FTE faculty increased from 523 in fall 2000 to 910 in fall 2008 (an increase of 74 percent). Full-Time Faculty Teaching Loads Further evidence of UTSA’s commitment to providing adequate numbers of FT faculty is found by reviewing the numbers and percentages of FT faculty teaching courses and students. Three measures of teaching are appropriate: courses taught, course credit hours taught, and student credit hours taught. The designation “courses taught” reflects simply the number of course sections taught by faculty. The designation “course credit hours taught” reflects the number of credits awarded for each course and summed for 84 all faculty members (e.g., a course in general psychology would have three course credit hours). Student credit hours taught is determined by summing the number of credit hours earned by students in a faculty member’s courses taught (e.g., 20 students completing a three course credit hour course would yield 60 student credit hours). Three tables [7], [8], [9] are provided with details regarding these measures for FT faculty, PT faculty, and teaching assistants (TAs) at UTSA for fall 2008 by college and department. Overall, FT faculty were responsible for 75.8 percent of courses taught, 75.6 percent of course credit hours taught, and 69.5 percent of student credit hours taught. Class Size The THECB recognizes class size as an indicator of adequate faculty resources as part of its accountability system, specifically looking at average class size for lower-division courses. In fall 2000, UTSA’s average was 46 students. By fall 2008, the average lower-division class size increased to 57. In fall 2000, UTSA had a total of 18,830 students. The number of students increased to 28,413 by fall 2008 (50.9 percent increase). As noted above, during this same period UTSA increased the number of faculty by 44.6 percent, with more than two-thirds of these being FT. Thus, while UTSA has made a significant commitment to increasing faculty, especially FT faculty, this increase could not match the unprecedented increase in student headcount. It should be noted that no other state university had a larger increase in student headcount [10] during this same period. Unfortunately, the THECB does not provide information that allows direct comparisons of the number of FT faculty added by each institution. However, the THECB does allow for comparisons of the percent of Full-Time Faculty Equivalent (FTFE) faculty who are T/TT. Since at most universities the large majority of T/TT faculty are FT, this comparison provides some insight regarding how institutions have improved FT faculty resources. From 2000 to 2008, UTSA increased the percent of FTFE that are T/TT by 3.7 percent (52.8 to 56.5 percent). Only two institutions in the state [11] had higher percent increases, and a majority (20 of 35 or 57 percent) of institutions showed a decrease in this percentage. Documentation: Document [1] UTSA Mission Statement Source of Document UTSA Overview 85 Document Source of Document [2] Comprehensive Standard 3.7.1 Located within the UTSA Compliance Certification Report [3] UTSA Fall 2008 Fact Book Office of Institutional Research Website [4] Faculty Roster – Fall 2008 and Spring 2009 N/A [5] Faculty Members by Tenure Status UTSA Fall 2008 Fact Book [6] Full-Time and Part-Time Faculty by College and N/A Department: Fall 2000 Compared to Fall 2008 Table [7] Courses Taught by FT/PT/TA Fall 2008 Table N/A [8] Course Credit Hours Taught by FT/PT/TA Fall 2008 Table N/A [9] Student Credit Hours Taught by FT/PT/TA Fall 2008 Table N/A [10] THECB Accountability System Report: Headcount Enrollment Increases, All Public Universities, Fall 2000 to Fall 2008, Ranked from Highest to Lowest Amount of Increase THECB Accountability System Website [11] THECB Accountability System Report: Percent of FTFTE that are T/TT 86 Core Requirement 2.9 - Learning Resources and Services The institution, through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections and services and to other learning/information resources consistent with the degrees offered. Collections, resources, and services are sufficient to support all its educational, research, and public service programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA), through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections and services and to other learning/information resources consistent with the degrees offered. Collections, resources, and services are sufficient to support all its educational, research, and public service programs. The UTSA Library can be found at three locations: the John Peace Library (JPL), located on the Main campus; the Archives, located in the Institute of Texan Cultures at the Hemisfair Park campus; and the Downtown (DT) Library at the DT campus. The UTSA Library’s vision statement in the Library Strategic Plan [1] is “to be the intellectual center of a premier research university and its broader community, delivering excellent and innovative services, instruction, collections, and technology conducive to the advancement of knowledge and student success in a welcoming, collaborative, and user-centered environment.” Current Collections, Resources and Services Core Research Collection As indicated in the Library Fact Sheets [2], the UTSA Library houses and provides access through the UTSA Library Catalog (UCAT) [3], to over 1,279,564 volumes, over 41,000 periodical and serial titles and more than 54,000 audiovisual items. The library has a large government documents collection, including a complete depository for Texas state documents and a selective Federal Document Depository. Over 3,280,000 microforms including primary research materials, major national and regional newspapers and government documents sets are housed within the library. In addition, the library provides access to more than 300 electronic databases. 87 Interlibrary Loan and Delivery The UTSA Library provides effective access to additional print and non-print items through an interlibrary loan service that borrowed a total of 7,866 books and articles for the use of UTSA students, faculty and staff in 2007-2008. The library uses the Interlibrary Loan & Library Express Services (ILLiad) system [4] to send and receive interlibrary loan requests, streamlining the order process for faculty and students by automatically supplying the patron’s contact information on orders and enabling the patron to import book and article information from databases for requested items. Books that have been borrowed for faculty and staff are delivered directly to the faculty or staff member’s office through the Library Express Service [5]. Articles that have been requested are sent electronically. The library also lends materials from its collections for the use of researchers at other institutions, filling requests for 7,279 books and articles in 2007-2008 [2] from borrowers nationwide. This reciprocal arrangement benefits UTSA faculty and students who receive books from other institutions’ libraries through the interlibrary loan service. To improve UTSA faculty and student productivity and success, the library extends the Library Express Service to provide access to all collections, not just items that have been requested through ILLiad. Through the Library Express Service, library staff members pull books from the stacks for students and hold the items at the circulation desk for pickup. In addition, library staff members deliver books from the stacks to faculty and staff offices, and scan articles held in print or microform format and send them electronically to students, faculty, and staff at no charge. The library also participates in the TexShare [6] reciprocal borrowing system, hosted by the Texas State Library and Archives Commission, which enables UTSA students, staff, and faculty to borrow books from academic libraries throughout the state. UTSA has 334 registered TexShare faculty users and 244 student users. The library is also a member of the Center for Research Libraries (CRL) [7], and makes the CRL catalog available to researchers, providing access to unique international resources in a variety of formats. Archives and Special Collections The UTSA Archives and Special Collections [8] serve as repositories for the University’s primary source materials, including manuscripts, rare books, and University records. In addition to University records, the archives’ core collecting areas are San Antonio and South Texas, San Antonio authors, women’s volunteer associations in South Texas, and South Texas Hispanic political activists. Its holdings total more than 4,800 linear feet and its finding aids are available in the Texas Archival Resources Online database. 88 Special Collections contains more than 19,300 volumes, emphasizing the history and development of the Texas-Mexico border region, especially the people, history, art, life and literature of San Antonio and South Texas. It also supports the research needs of UTSA by providing a general selection of core Texas historical book materials and a comprehensive selection of San Antonio historical book materials. The UTSA Library is attracting an increasing number of gift collections [9] from the community, including sizable collections that support growing programs in music and architecture, as well as personal collections from cultural figures in San Antonio. Preservation The Preservation Unit was created in 2006-2007 and an experienced conservator [10] was hired to manage the unit. The work of the preservation specialist focuses on monitoring environmental conditions, item treatment and staff education. Services that Enhance the Use of the Library and Its Collections The UTSA Library offers a number of services [11] to provide access and enhance student success, including laptop lending, lending of portable DVD players, electronic course reserves via the Blackboard course management system, a videoconferencing room (managed in partnership with the UTSA Office of Information Technology), multimedia viewing rooms and equipment, and a presentation room to allow students to practice and record multimedia presentations. Staff are available all hours that the JPL (Main campus) is open to assist patrons in checking out materials, accessing media equipment and items placed on reserve by faculty members for specific courses, and using the facility, materials, computers and other equipment in the JPL. A courier service provides one-day service for students, faculty and staff to transport needed books and other materials between the JPL and the DT Library. During 2007-2008, over 168,000 instances [2] of these services and equipment were provided. Reference Services The UTSA Library reference services have moved beyond the traditional reference desk with “Ask a Librarian” [12] online service that connects students and researchers, regardless of where they are working, with reference services via phone, instant messaging, text messaging, email, and The University of Texas System (UT System) online chat. Individualized assistance ranges from instruction in basic library research for freshmen starting their first college-level research papers to in-depth research consultations with faculty members and doctoral students. In addition to providing assistance upon request at our physical and virtual service points, the library reaches out to its patrons to make them aware of its services. For example, reference and 89 access services staff members provide library tours to new students each summer as part of the University's orientation program. In 2007-2008, reference staff provided assistance to 366 persons in a typical week [2]. In order to provide comprehensive student support, the library has created partnerships with campus tutoring programs, including the Judith G. Gardner Center for Writing Excellence [13]; the Tomas Rivera Center [14], which provides tutoring in a variety of subjects; and the Supplemental Instruction Program [15], a peer-tutoring program. Tutors are available to assist students both at the JPL’s learning commons and the DT Library. The schedule for tutors [16] is posted both in the library and on the tutoring web pages. Availability of Library Spaces and Services The JPL Library [17] is open from 1:00 p.m. Sunday through 9:00 p.m. Friday and 9:00 a.m. to 9:00 p.m. on Saturdays, for a total of 131 service hours per week during the semester. During the final exam period, the library offers extended hours [18]; it is open approximately 70 hours per week during breaks. The DT Library is also open seven days per week, but with fewer extended hours. Most UTSA library services remain available during overnight hours, including circulation of library materials, access to the collection, laptop computer and DVD player lending, chat reference service through the UT System consortial reference service, and group study room checkout. In the library’s learning commons, computers, software, printers, scanners, and technical staff are available at all hours when the library is open. In addition, reference consultation, information, and research assistance are offered to UTSA students, faculty, staff, and the public in person, via phone, and email 87 hours per week at the JPL and 83 hours per week at the DT Library. Instant messaging and text messaging assistance is available more than 50 hours weekly. Information Literacy and Instruction Librarians provide instruction in research skills and information literacy to UTSA students through a formal program managed by the Library Instruction Coordinator. Subject librarians deliver course-related instruction to undergraduate and graduate classes. The library also offers an online tutorial, Research 101 [19], which is included in the Blackboard course pages for many lower division classes. This tutorial provides students with basic library instruction that can be accessed anytime and from anywhere via the Internet. Instructors on a voluntary basis incorporate the Research 101 course into the Judith G. Gardner Center for Writing Excellence core courses. This tutorial is also available to all students 24 hours a day, seven days a week, through the library website, along with a suite of course-specific and subject-specific research guides. In 90 addition, the names and contact information for subject librarians are available on the library website, and students and faculty are encouraged to consult with the librarians for research and instruction assistance. Reference librarians and staff also provide library tours and introductory Crash Courses [20] on various topics to new faculty and students at all levels. During 2008, over 4,000 freshman and transfer students received library orientation tours presented by library staff. A general orientation to library services is provided via a self-guided tour available on portable MP3 players; a virtual tour of the library facilities and services is featured on the library’s home page. In addition, a “Librarian on Location” program puts a reference librarian with a laptop computer at various locations across campus, including in the dorms, at key times during the semester to provide on-site research assistance to students. For more information, see the narrative for Comprehensive Standard 3.8.2 [21]. Web Services The UTSA Library expands access to library resources and services beyond the library building by promoting and continually developing the library website, providing coursespecific materials within the Blackboard environment and embedding access to resources, via link resolver, in web search engines such as Google Scholar. The web site offers seamless access to the library’s resources, services and instructional content. The library has continually improved the site using new technologies such as online tutorials [22] and the integration of services such as Library Express. The number of users of the library website has grown steadily over the past five years [23] and access to resources through link resolver has grown rapidly since its introduction in 2007. Ensuring Sufficiency of Collections and Resources In the past decade, the rapid growth of UTSA’s academic programs and student enrollment made heavy demands on library collections, resources and services. The overall student body has increased by 51 percent. While the proportion of graduate students has remained fairly stable (12 to 13 percent), the number of graduate students has increased from 2,123 to 3,485 (64 percent). In addition, the number of tenured and tenure-track faculty members necessary to meet the needs associated with this growth has grown from 408 to 590 (45 percent). Many of these faculty members were hired to serve in new graduate programs (18 doctoral programs [500 percent] were added during this decade), which increased research requirements. Therefore, faculty and student expectations changed significantly, with more attention being devoted to their 91 research needs. A LibQual + Survey [24] was administered in the fall of 2006 to evaluate the collections and services. The results of the survey [25] showed that some aspects of library facilities, collections, and access to the collections did not meet the expectations of the UTSA community during this period of accelerated growth. Over the last several years, the UTSA Library and the University have taken sustained and intense action to improve library collections, facilities, and services. Library budget [26] and facilities (space allocations) [27] have steadily increased to 325 percent and 115 percent, respectively. In addition, the library made several organizational adjustments [28] to better serve the changing mission of the University, as detailed above. In an internally developed follow-up survey of faculty [29] in fall 2008, results show a marked improvement in faculty satisfaction with the library’s resources and services. Overall, 86 percent of faculty agreed that the library provides the needed resources and services for their research, teaching, and scholarship. Following the library’s renovation of the second floor and completion of the expanded learning commons in JPL, a LibQUAL + survey will be conducted in spring 2010. Budget for Collections The UTSA Library secured a student library resource fee in 1998 that has created a strong collections budget for print and electronic materials. This fee has grown from $1 per student credit hour in FY 1996 to $14 per student credit hour in FY 2009. During FY 2001, the fee generated $878,655 of revenue for collections, and in FY 2008 it generated $9,358,080 (a 965 percent increase), of which $5,041,500 was allocated for materials. The total materials budget has increased by 14 percent in the past three years; $5,041,500 was budgeted for collections in FY 2008 [2]. Over the last five years (2003-2008), there have been significant increases in the library's volume (51 percent) and serials subscription (71 percent) counts. During this same period, 278 electronic resources and databases were also added. Improvements to Collections and Collection Development Processes The UTSA Library’s collections budget is used to develop the print, non-print, and electronic holdings in those disciplines that are growing and adding new programs, while continuing to strengthen the collection by purchasing new resources for all disciplines. Subject Librarians [30] are responsible for developing relevant collections in assigned subject fields, and they serve as liaisons to the academic departments, maintaining current knowledge of curricular and research needs. New programs are monitored and factored into the annual budget allocation process, and the number of faculty and students served in each subject field is also taken into consideration when allocating the budget. Using this systematic approach, the library's volume count per 92 FTE (faculty and students combined) is approaching our peers' average and serials subscription count per FTE is now significantly larger than our peers' average [31]. This selective growth is meeting the needs of the faculty with over 90 percent of the faculty expressing satisfaction with the collection in the fall 2008 survey [29]. The library has been able to quickly build an excellent electronic collection of databases [32] and journals [33] by leveraging its negotiating and purchasing power through participation in The University of Texas System Digital Library (UTSDL) [34] and TexShare [6] consortium. In addition to consortial purchasing, the library purchases a number of databases and electronic journal packages locally, including large data sets that are purchased jointly with the College of Business. The majority of these electronic resources are available online 24 hours a day, seven days a week, to UTSA faculty, staff, and students. Many of the electronic resources also carry archival rights, ensuring access in perpetuity. The library’s electronic collection is now equivalent or better than most of its peers. In the fall 2008 survey of faculty [29], results showed that faculty frequently use, and are satisfied with, the electronic resources provided by the library. The library’s organization is designed to promote an environment of collaboration with the University community for the development and ongoing assessment of the library collections and services. The collection development department has overall responsibility for assuring that the library’s collection maintains its relevancy to the university community’s information needs [35]. In this role, the head of collection development oversees the collection development activities of the subject librarians and is responsible for ensuring a collection that serves undergraduates, graduates and faculty across disciplinary lines. The library extends its reach into the academic departments by identifying faculty liaison representatives [30] from each academic department on campus. These faculty liaison representatives provide a valuable communication channel between academic departments and the library. New faculty representatives are provided with a formal orientation [36] to the collection development process and are encouraged to participate with the librarian subject specialist for their department and with their faculty colleagues in building the library collections. Guidelines for the selection of materials [35] are provided to bibliographers and faculty members. Beginning in 2006-2007, the library strengthened its efforts to build the research collections and provide support for researchers and students by creating four new subject specialist positions, bringing to twenty the number of librarians with subject responsibilities. The additional subject librarian positions ensure that the library will be able to build collections effectively and work with students and faculty in their areas. Although subject specialists develop strong relationships with the faculty members who serve as liaisons, they also support the entire academic department that they serve, 93 providing collection building, instruction, in- depth reference assistance, and general assistance in with library services and policies. Subject librarians also participate in the writing of program reviews and new program proposals, providing statistics and descriptions of the strengths of the collections pertaining to the programs being reviewed or proposed. To support the additional specialists, the library has improved its efficiency in obtaining materials. Due to an increased use of electronic ordering systems over the past five years, staff time spent on ordering has been significantly reduced, allowing books to arrive at the library weeks earlier than in the past and getting books to the shelves for students and faculty to use sooner. The library has also implemented WorldCat [37] to streamline the handling of books that need minimal cataloging attention, thus getting them to the shelves for patron use sooner. This service provides automated delivery of bibliographic records, saving staff time in identifying and downloading individual records. The library has contracted for architectural plans for the construction of an automated storage and retrieval system so that the JPL will be able to provide rapid, onsite access to one million volumes. The library has recently used the WorldCat Collection Analysis service to assess its print, non-print, and electronic collections against peer institutions. This tool provides quantitative analysis only and allows subject specialists to identify titles owned by peer institutions that might be relevant for inclusion in its collections. It will be valuable as one measure of gaps in the collections for the newer degree programs that the University has added in recent years. University-Wide Input and Planning In addition to the close working relationship with the faculty, the University Libraries Committee [38] is a standing committee that is charged with providing input to the library administration on collections, services, and policies. The committee also serves as a liaison between the library and the UTSA faculty, and it functions in an advisory role to the Dean of Libraries. The members of the committee include faculty and student representatives. The duties of the committee are listed in the UTSA Handbook of Operating Procedures, Chapter 6, Section 6.2 [39]. The dean is an active member of many university-wide planning groups including the Dean’s Council, the Provost’s Council, the Executive Leadership Council and Team 2016, the University’s strategic planning group. 94 Documentation: Document Source of Document [1] Library Strategic Plan [2] Library Fact Sheets [3] Library Catalog (UCAT) [4] Interlibrary Loan & Library Express Services (ILLiad) System [5] Library Express Service [6] TexShare Texas State Library and Archives Commission Website [7] Center for Research Libraries Member List Center for Research Libraries Website [8] Archives and Special Collections Library Website [9] Gift Collections Library Website - Gift of Materials Information Library Website [10] Lead Conservator Resume UTSA Library Strategic Plan 2007-2016 [11] Library Services Library Website [12] Ask a Librarian [13] Judith G. Gardner Center for Writing Excellence UTSA Website [14] Tomas Rivera Center for Student Success [15] Supplemental Instruction Program Tomas Rivera Center for Student Success Website [16] Tutoring Hours Judith G. Gardner Center for Writing Excellence Website [17] Library Hours Library Website 95 Document Source of Document [18] Extended Library Hours [19] Research 101 [20] Crash Courses [21] Comprehensive Standard 3.8.2 Located within the UTSA Compliance Certification Report [22] Online Tutorials Library Website [23] Website Usage Statistics N/A [24] LibQual+TM Survey N/A [25] LibQual + Survey Results Library Website [26] Library Budget N/A [27] Library Facilities [28] Staff Analysis [29] UTSA Faculty Survey [30] Subject Librarians Library Website [31] Peer Comparisons N/A [32] Databases Library Website [33] Journals [34] University of Texas System Digital Library (UTSDL) [35] Guidelines for the Selection of Materials [36] Faculty Liaison Program [37] WorldCat WorldCat Website 96 Document Source of Document [38] University Libraries Committee University Governance [39] Handbook of Operating Procedures (HOP), Chapter 6, Section 6.2 HOP Table of Contents 97 Core Requirement 2.10 - Student Support Services The institution provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides student support programs, services, and activities consistent with its mission [1] that promote student learning and enhance the development of its students. UTSA provides a wide variety of programs and services designed to support student success and to enrich the learning and living experience. The University strives to help students reach their educational, personal and professional aspirations. In addition, UTSA provides opportunities for students to develop leadership skills and to engage in the campus community as well as the greater community. Pre-Enrollment and Enrollment Services UTSA provides critical enrollment programs and services to both potential and newly admitted students. These programs and services guide students’ preparation for admission and help them transition quickly and easily to achieve academic success. The University is committed to assisting prospective students in advancing academically. The TRIO Program [2] is dedicated to helping low-income and first-generation collegebound, secondary school students improve their grades and enroll and graduate from an institution of higher education. The three programs that make up TRIO are: Educational Talent Search [3], Upward Bound [4], and Upward Bound Math and Science [5]. The Gear Up Program [6] aims to help at-risk students achieve academic success by offering resources such as pre-college advising, college visits, mentoring, enrichment programs and college entrance exam information. Undergraduate Admissions [7] helps prospective undergraduates by providing guidance in the acceptance process. Examples of some of the resources provided to students are the Transfer Admission Process Checklist [8], the UTSA Viewbook [9] and the RoadMap to Success in English [10] and Spanish [11] versions. The Visitor Center [12] offers campus tours and on-campus events [13] for potential students. 98 Orientation and Family Programs [14] assists new students with their transition to college. All freshmen and freshmen transfers with 29 or fewer college credit hours are required to participate in new student orientation (Roadrunner Roundup) [15]. During orientation, new students meet with an academic advisor to plan a class schedule, learn about UTSA’s campus services and programs, and meet key faculty, staff and administrators. Family members are encouraged to attend a family orientation program (Rowdy Ties) [16] that provides family information sessions about UTSA’s services and resources, campus tours, and the opportunity to meet with campus representatives from areas such as University Housing and Financial Assistance. Student Financial Aid and Enrollment Services [17] helps students achieve their educational potential by providing appropriate financial resources and information services in the areas of Fiscal Services, Admissions, Registrar, Financial Aid and Scholarships. Student support includes appointments with staff members, walk-in counseling, a call center, and e-mail correspondence. The office maintains a comprehensive website that clearly explains the process of applying for financial aid, eligibility requirements and types of aid available. A Financial Aid Outreach Program [18] has been developed to better communicate financial aid programs, instructions and tips to parents and students. The UTSACard [19] provides financial, access, and identification services to students, faculty and staff in a manner that enhances life on and around campus. The UTSACard is the official identification card of the UTSA community. It may also be used as a debit card to pay for meals as well as services such as copiers and laundry. Academic Support and Career Services Academic Advising [20] offers guidance to empower undergraduate students to realize their full potential. Freshman of all colleges are advised by the Colleges’ Freshman Advising Center [21], while students at the sophomore level and above are advised by advising centers housed in the colleges. Each center has professional, full-time academic advisors that provide scheduled appointments, walk-in assistance, group advising and/or information sessions, and e-mail advising. Undergraduate Studies Support and Technology Services [22] supports future graduates and the academic community by providing educational and technical services for achieving academic and professional goals. The office also supports students through online interactive services such as “GotPREREQS" [23]. The UTSA Library [24], with locations at the Main and Downtown campuses, provides resources to advance academic knowledge and the intellectual life of the University and the community. The library has a core collection of over 768,000 books, 2,300 99 periodical subscriptions, and electronic access to more than 300 databases with over 30,000 full-text journals and 384,000 electronic books. Additional services include interlibrary loan, a multimedia center, group study rooms, microforms, archives and special collections. For more information on the library facilities, services and resources, see narratives for Core Requirement 2.9 [25] and Comprehensive Standards 3.8.1 [26], 3.8.2 [27] and 3.8.3 [28]. Distance Learning and Academic Technology Distance Learning and Academic Technology [29] supports student learning through WebCT Management and other technologies such as streaming video, interactive TV, and videoconferencing. All students are assigned myUTSAmail accounts [30] to support their learning. Student Computing Services (SCS) [31] provides three student computer labs equipped with personal computers that are pre-loaded with common software applications. In addition, SCS manages a campus-wide Wireless Area Network called Air Rowdy. For more information on UTSA’s use of technology to enhance student learning, see Comprehensive Standard 3.4.12 [32]. Testing Services [33] makes testing available to UTSA students and the community. The office provides tests such as Math, Chemistry and Foreign Language Placements as well as Credit-by- Examination, ACT Residual, THEA QT and Accuplacer. In addition to university-wide testing programs, the office also administers National and State Standardized tests such as LSAT, MCAT and ACT. Testing Services also provides testing plans and information through their website. The Tomás Rivera Center for Student Success (TRC) [34] is an academic support unit dedicated to promoting student success by providing tutoring and other learning assistance programs such as Academic Coaching [35], Supplemental Instruction [36], and Learning Communities [37]. Learning Communities assists first-year students academically and socially by connecting students together in common learning experiences based on affinities such as majors, careers, interests and residence. In addition, the TRC oversees several academic success programs, such as the Academic Development Program (ADP) [38], that are designed to ease the transition from high school to college. The TRC also offers a comprehensive online study skills website [39] that has resources on topics such as time management, critical thinking, reading strategies, note-taking and test preparation. For more information on educational support services, see narratives for Core Requirement 2.5 [40] and Comprehensive Standard 3.3.1.3 [41]. 100 The University Career Center [42] assists students and alumni in identifying and developing the skills necessary to pursue lifelong career goals. Staff members provide one-on-one counseling in career development, choosing a major and developing career action plans. Professional development workshops [43] are provided on topics such as résumé development, interview skills, job searching and transitioning to the work world. On-campus employer panel discussions help students explore careers and industries. Throughout the year, UTSA’s Career Services Office hosts several career fairs [44] that give students and employers the opportunity to connect. During these career fairs, students are afforded the opportunity to participate in on-campus interviews for positions. Students, alumni, faculty and employers have access to an extensive parttime and full-time job posting service through the UTSA Career Services Jobbank [45]. Students also receive job search help through the Career Services website that includes links to local, state and national job posting services. The UTSA Job Search Guide [46] provides guidance on successfully using the available job banks. Student Living, Health, and Safety Programs and Services Campus Recreation [47] enhances the development of UTSA students by providing opportunities for recreational activities through intramural teams, club sports, fitness and wellness programs, swimming and outdoor activities and trips. The indoor facility, nearly 300,000 square feet, houses basketball and racquetball courts, cardio and weight rooms, a climbing wall, demo kitchen, indoor track, and group exercise studios. Outdoor facilities include an aquatics center, volleyball and basketball courts, intramural fields and a track. The Child Development Center [48] provides affordable child care services for UTSA students, staff and faculty. Child care services are available for children from six weeks through five years of age. Care is contracted on a semester-to-semester basis and can be paid for by using one of the three available flexible payment plans. The Center is licensed by the Texas Department of Family and Protective Services and accredited by the National Association for Young Children. Counseling Services [49] provides a confidential atmosphere where students may discuss concerns regarding challenges that interfere with their ability to manage important life experiences involving relationships, family, work and school. Services offered include individual counseling, relationship counseling, group counseling, referral services, counseling for veterans, and presentations and workshops on special topics. Services are pre-paid through the student service fee with the exception of a few indepth assessment tests. Two other centers are located within Counseling Services, the Women’s Resource Center and the Recovery Center. The Women’s Resource Center [50] provides UTSA men and women with an equal opportunity for growth and 101 development by providing resources such as books, brochures, support groups and educational presentations on women’s issues. The Recovery Center [51] provides alcohol and substance addiction services in order to maximize students’ abilities to participate in the intellectual and social culture of the university and prepare students for a successful life. Dining Services [52], part of UTSA’s Business Auxiliary Services Office, offers various dining venues on campus at moderate prices. UTSA contracts with ARAMARK to provide management of the food service operations on campus. UTSA’s student dining hall, the 450-seat Roadrunner Café [53], is conveniently located on the Main campus adjacent to the student housing facilities, Chaparral Village and Chisholm Hall. Disability Services [54] promotes equal access to all University programs and activities for students with disabilities by providing services, accommodations and equipment. Additional goals of Disability Services are to promote a barrier-free environment, encourage independence and self-reliance and provide disability awareness education to the University community. A Faculty Guide, Access to Education: A Guide to Working with Students with Disabilities [55], is available for all university faculty. Examples of services provided are counseling, note-taking, alternative printing, test accommodations, interpreters, captioning, motorized scooters and teletypewriters. Housing and Residence Life [56] strives to provide clean and comfortable accommodations, which will nurture personal growth while contributing to each student’s academic and social success. As presented in the Resident Handbook [57], the office fosters a sense of community, civic responsibility, and an appreciation of diversity through the staff and residents. Four housing complexes on campus offer several styles of group living. Chaparral Village and Laurel Village are Olympic-style student housing complexes owned and operated by UTSA. University Oaks and Chisholm Hall are owned and operated by Century Development. Students living on campus are close to classrooms, the University Center, the UTSA Library, as well as athletic and recreation facilities. Intercollegiate Athletics [58] is committed to providing an environment in which studentathletes can be successful academically, athletically and socially [59]. Athletes participate in intercollegiate athletic competition through the Southland Conference. The athletics program is comprised of sixteen men’s and women’s programs including men's and women's basketball, cross-country, golf, tennis, track and field, and golf. UTSA also fields a men's baseball team and women's softball, volleyball and soccer teams. These programs are vital to the spirit and campus life of UTSA. The Athletics Department is also an asset to the city of San Antonio as it frequently hosts national events such as the Men’s and Women’s NCAA Championship events [60] and local 102 events such as the UTSA Relays [61]. UTSA adheres to NCAA compliance requirements as evidenced by the Certification of NCAA Division I [62]. Student Activities [63] provides co-curricular activities through student organizations, leadership opportunities, and programming for students. There are approximately 240 active student organizations classified as academic, cultural, honorary, military, political, professional, religious, service, social, Greek, and sports and recreation. The Office of Student Activities supports several annual events such as Roadrunner Days, the Involvement Fair for new and returning students to meet the student organizations, and an annual alcohol awareness event called the Rowdy Wing Fling. Each fall there is also an annual Babcock Road Clean Up service project for the campus community. Additionally, current marquee programs include a poetry night, UTSA Spirit Day, and a student Risk Management Symposium. Student Health Services [64] offers quality medical services to students by providing innovative health education, illness prevention programs and care in urgent situations. Information on wellness, healthy living practices and illness prevention is available through individual consultation, group presentations, classes, videos and brochures. In addition, a student health insurance plan is available to all students for purchase through United Health Care [65]. Student Judicial Affairs (SJA) [66] “has responsibility for administering matters arising from student conduct on campus. The SJA mission is to create an environment that strives to assure a fair and objective process that upholds the high behavioral and academic standards articulated in the UTSA Student Code of Conduct [67]. SJA uses educational strategies and disciplinary counseling as catalysts for self-understanding and personal growth.” The SJA provides resources such as Discipline Process: Faculty Disposition of Scholastic Dishonesty [68] and a website [69] to help students and faculty understand what constitutes scholastic dishonesty. The ongoing UTSA Civility Project [70] provides a range of information to raise awareness and promote civility on campus, including in the classroom [71]. International Programs [72] supports international students enrolled at UTSA by providing services such as immigration advising, orientation programs and intensive English programs. In addition, it helps current UTSA students become international students themselves through the Study Abroad program [73]. The University Center (UC) [74] serves as a focal point on the Main campus for programs, meetings, and dining and relaxation for students, faculty, staff and University guests. Services and amenities at the UC that support daily campus life include several multi-purpose meeting rooms, the Information Center, a Ticketmaster outlet, the UTSA 103 Bookstore, several food service outlets, a convenience store, Frost Bank, ATMs, a Campus Technology store, lounge spaces and several UTSA e-kiosks. In addition, UC space dedicated solely to student activities includes the Student Activities Complex and Student Organization Complex with student organizations’ cubicles, Student Activities’ staff offices, and offices for the Campus Activities Board, the Student Government Association, the Volunteer Organization Involving Community Education and Service, Honors Alliance and the Greek Life Student Organization Council. The effectiveness of UTSA’s support programs, services, and activities is assessed to ensure that UTSA students’ needs are met. See the narrative for Comprehensive Standard 3.3.1.3 [41] for more details. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] TRIO Program UTSA Website [3] Educational Talent Search TRIO Programs Website [4] Upward Bound [5] Upward Bound Math and Science [6] Gear Up Program [7] Undergraduate Admissions [8] Transfer Admission Process Checklist N/A [9] UTSA Viewbook N/A UTSA Website [10] Roadmap to Success (in English) N/A [11] Roadmap to Success (in Spanish) N/A [12] Visitor Center UTSA Website [13] On-campus events Visitor Center Website [14] Orientation and Family Programs UTSA Website 104 Document Source of Document [15] Roadrunner Roundup N/A [16] Rowdy Ties Orientation & Family Programs Website [17] Student Financial Aid and Enrollment Services UTSA Website [18] Financial Aid Outreach Program Student Financial Aid and Enrollment Services Website [19] UTSACard UTSA Website [20] Academic Advising UTSA Website – Current Students [21] Colleges’ Freshman Advising Center UTSA Website [22] Undergraduate Studies Support and Technology Services (USSTS) [23] GotPREREQS USSTS Website [24] Library UTSA Website [25] Core Requirement 2.9 Located within the UTSA Compliance Certification Report [26] Comprehensive Standard 3.8.1 [27] Comprehensive Standard 3.8.2 [28] Comprehensive Standard 3.8.3 [29] Distance Learning and Academic Technology UTSA Website [30] myUTSAmail [31] Student Computing Services [32] Comprehensive Standard 3.4.12 Located within the UTSA Compliance Certification Report [33] Testing Services UTSA Website 105 Document Source of Document [34] The Tomás Rivera Center for Student Success (TRC) [35] Academic Coaching TRC Website [36] Supplemental Instruction [37] Learning Communities UTSA Website [38] Academic Development Program TRC Website [39] Online Study Skills Website [40] Core Requirement 2.5 Located within the UTSA Compliance Certification Report [41] Comprehensive Standard 3.3.1.3 [42] Career Center UTSA Website [43] Professional Development Workshops [44] Career Fair Flyer N/A [45] UTSA Career Services Jobbank University Career Center Website [46] UTSA Job Search Guide N/A [47] Campus Recreation UTSA Website [48] Child Development Center [49] Counseling Services [50] Women’s Resource Center [51] Recovery Center Counseling Services Website [52] Dining Services Business Auxiliary Services Website 106 Document Source of Document [53] Roadrunner Café Housing and Residence Life Website [54] Disability Services UTSA Website [55] Access to Education: A Guide to Working with Students with Disabilities N/A [56] Housing and Residence Life UTSA Website [57] Resident Handbook N/A [58] Intercollegiate Athletics GoUTSA Website [59] CHAMPS/Life Skills Program [60] Men’s and Women’s NCAA Championship Events [61] UTSA Relays [62] Certification of NCAA Division I [63] Student Activities UTSA Website [64] Student Health Services [65] United Health Care N/A [66] Student Judicial Affairs UTSA Website [67] UTSA Student Code of Conduct 2008-2009 Information Bulletin [68] Discipline Process: Faculty Disposition of Scholastic Dishonesty N/A [69] Scholastic Dishonesty Office of Student Judicial Affairs Website [70] UTSA Civility Project [71] UTSA’s Civility in the Classroom Guide N/A 107 Document [72] Office of International Programs Source of Document UTSA Website [73] Study Abroad [74] University Center 108 Core Requirement 2.11.1 - Financial Resources The institution has a sound financial base and demonstrated financial stability to support the mission of the institution and the scope of its programs and services. The member institution provides the following financial statements: (1) an institutional audit (or Standard Review Report issued in accordance with Statements on Standards for Accounting and Review Services issued by the AICPA for those institutions audited as part of a systemwide or statewide audit) and written institutional management letter for the most recent fiscal year prepared by an independent certified public accountant and/or an appropriate governmental auditing agency employing the appropriate audit (or Standard Review Report) guide; (2) a statement of financial position of unrestricted net assets, exclusive of plant assets and plant-related debt, which represents the change in unrestricted net assets attributable to operations for the most recent year; and (3) an annual budget that is preceded by sound planning, is subject to sound fiscal procedures, and is approved by the governing board. Compliance Judgment: Partial Compliance Currently, The University of Texas at San Antonio (UTSA) is not in full compliance with Core Requirement 2.11.1 because the audit requirement cannot be met by the Compliance Certification Report deadline (September 10, 2009). The FY 2009 audit requirement will be fulfilled by a Standard Review Report issued by the Texas State Auditor’s office. The Standard Review Report is in accordance with the Statements on Standards for Accounting and Review Services issued by the American Institute of Certified Public Accountants. The report will be submitted by January 31, 2010, prior to the SACS onsite visit. UTSA is in compliance with all other aspects of Core Requirement 2.11.1. Narrative: The University of Texas at San Antonio (UTSA) has a sound financial base and demonstrated financial stability to support the mission of the institution and the scope of its programs and services. UTSA provides the following financial statements: (1) an institutional audit (or Standard Review Report issued in accordance with Statements on Standards for Accounting and Review Services issued by the AICPA for those institutions audited as part of a system-wide or statewide audit) and written institutional management letter for the most recent fiscal year prepared by an independent certified public accountant and/or an appropriate governmental auditing agency employing the appropriate audit (or Standard Review Report) guide; (2) a statement of financial 109 position of unrestricted net assets, exclusive of plant assets and plant-related debt, which represents the change in unrestricted net assets attributable to operations for the most recent year; and (3) an annual budget that is preceded by sound planning, is subject to sound fiscal procedures, and is approved by the governing board. Audit requirements for applicant institutions may be found in the Commission policy “Accreditation Procedures for Applicant Institutions.” Sound Financial Base and Demonstrated Financial Stability UTSA has a sound financial base and has demonstrated that it has the financial stability to support its institutional mission and the scope of its programs and services. Revenue sources UTSA’s revenues consist of the following funding sources [1]: Unrestricted net revenues comprise 75 percent of total revenues for fiscal year 2008. These are funds over which the institution retains control within statutory requirements: • • • • State Appropriations, including Research Development funds, comprise $114.7 million or 29 percent of total revenues. This is an increase of 17 percent over fiscal year 2007 and a 57 percent increase since fiscal year 2001; Tuition and fees represent $148.1 million net of tuition discounting, or 38 percent of total revenues. This is an increase of 3 percent over fiscal year 2007 and an increase of 168 percent since fiscal year 2001; Auxiliary Enterprises account for $17.9 million of total revenues. This is an increase of 18 percent over the prior year and an increase of 143 percent over fiscal year 2001; Sales & Services and Other Income account for $11.1 million, or 3 percent of total revenues. This revenue source has almost tripled since 2001. Restricted funds are utilized only for activities established by their source and comprise the remaining 25 percent of revenues: • • • Federal Grants and Contracts, including federal financial aid, represent $64.5 million or 17 percent of total revenues. This is an increase of 7 percent over FY 2007 and a 151 percent increase since 2001; State and Local Grants and Contracts, including state financial aid, represent 12.2 million, or 3 percent of total revenues. This is an increase of 21 percent over FY 2007 and a 570 percent increase since 2001; Private Gifts and Grants comprise $8.8 million, or 2 percent of total revenues over FY 2007 and have more than doubled since 2001; 110 • Endowment and Interest Income comprise $12.9 million, or 3 percent of total revenue. This is over twenty times the amount recognized in 2001. Total operating revenues have grown 64 percent since 2004. Non-operating revenues (includes state appropriations and gifts in support of operations) have grown 37 percent over the past five years. Annual Financial Reports At the end of each fiscal year, an Annual Financial Report (AFR) is prepared by the campus in conformity with generally accepted accounting principles. The AFR is also in accordance with the Government Accounting Standards Board requirements and The University of Texas System (UT System) Policy, UTS142.1 [2], on the Annual Financial Report for consolidation with other UT System institutions. The UT System’s AFR [3] is then consolidated into the State of Texas Comprehensive Annual Financial Report (CAFR). The CAFR includes the following primary statements: • • • Balance Sheet: 2008 [4], 2007 [5], 2006 [6]; Statement of Revenues, Expenses and Changes in Net Assets: 2008 [7], 2007 [8], 2006 [9]; Statement of Cash Flows: 2008 [10], 2007 [11], 2006 [12]. A financial overview [13] of the past five years of financial data further illustrates that UTSA has the stability to continue its successful operation and that it continues to receive a satisfactory rating from The UT System. Net assets grew by 14.4 percent in 2008, 19.9 percent in 2007, 12.1 percent in 2006, 18.2 percent in 2005 and 12.4 percent in 2004. Financial Ratios Four core ratios are used to calculate the Composite Financial Index (CFI) [14]: 1. 2. 3. 4. Primary Reserve Ratio; Viability Ratio; Return on Net Assets Ratio; and Net Income Ratio (Annual Operating Margin). Overall Composite Financial Index (CFI) scores [14] for FY 2004, 2005, 2006, 2007 and 2008 are 3.1, 3.7, 3.6, 4.4, and 3.5, respectively, which is over the recommended threshold value of 3.0. The current CFI score (3.5) indicates a financially sound institution, despite debt burden, due to a strong operating margin and return on net assets. This rating demonstrates UTSA’s ability to direct resources to allow transformation. 111 The Primary Reserve Ratio [15] for UTSA has exceeded 0.5 for the past five years. This ratio provides a snapshot of financial strength and flexibility by indicating how long the institution could function using its expendable reserves without relying on net assets generated by operations. At this level, UTSA has the continued ability to cover six months of expenses from reserves. The Viability Ratio [16] measures a basic determinant of financial health – the availability of expendable net assets to cover debt should the institution need to settle its obligations as of the balance sheet date. For the past five years, UTSA’s ratio has hovered between 0.6 and 0.7. Long term debt for new facilities has doubled over the past five years (consistent with UTSA’s enrollment and infrastructure growth) and increased by $69.2 million between 2007 and 2008. During that same period, net assets have increased by 80 percent. UTSA receives a state appropriation to service approximately 11 percent of the total debt with the remainder paid by student tuition, fees and auxiliary revenues. The Return on Net Assets Ratio [17] measures whether the institution’s resources are growing. For the past five years, UTSA’s ratio has varied between 8.4 percent (2008) and a high of 16.9 percent (2007). The cyclical variation is attributed to changes in asset growth primarily due to new construction. A continued downward trend is expected as UTSA begins to use its funding to implement the strategic plan. A more realistic rate of return in the range of 2 – 3 percent is predicted for future periods. The Net Income Ratio [18], also referred to as Annual Operating Margin, determines whether the institution is financially better off than in previous years by measuring total economic return. A positive number indicates an operating surplus. This measure has grown from 3.3 percent in 2004 to 7.3 percent in 2008. UTSA expects this ratio to decline in the coming years as funds are expended on strategic initiatives. Institutional Audits The Texas State Auditor’s Office provides audit services to Texas state agencies, including annual audits of state financial statements. As a state agency, UTSA is included in these statewide audits. The Texas Internal Auditing Act [19] prescribes the requirements for UTSA’s full-time program of internal auditing as outlined in its audit charter [20]. The fiscal year 2008 audit requirement is fulfilled by a Standard Review Report performed by the Texas State Auditor’s Office. The fiscal year 2009 Standard Review Report is anticipated to be completed by January 31, 2010. UTSA’s Office of Audit, Compliance and Risk Services [21] also reviews the institution’s financial base and financial stability. The audit function reports to the president, with additional reporting responsibilities to the director of The UT System Audit Office and to 112 The UT System Audit, Compliance, and Management Review Committee of the Board of Regents. The UTSA president chairs the Audit Committee [22], which meets quarterly to discuss audit, financial, and compliance issues. More information about the audit function is found in the narrative for Comprehensive Standard 3.10.4 [23]. The Budget and Budget Planning Process The strategic plan [24], which provides prioritized tactics to fulfill UTSA 2016, is used to make budget decisions at UTSA. During fiscal year 2009, the University Strategic Resource Planning Council was established as an advisory group to the president to: • • • • Provide a comprehensive understanding of the resource issues facing the University and context in which budgetary decisions are made; Integrate campus strategic goal setting to provide recommendations regarding funding issues and budget policies consistent with University strategic planning initiatives: o Recommend budget allocations to support the strategic implementation plan; o Monitor progress of strategic tactics and funding allocations; Facilitate a transparent, informative, and participatory process to incorporate stakeholder views in the resource decision making process; Review cost savings initiatives, resources and requirements: o Prioritize requests for additional, new base funding; o Develop recommendations for other resource issues facing the campus. With input from the University Strategic Resource Planning Council, budget goals, merit and salary increase policy, and other campus priorities are finalized by the Council on Management and Operations, composed of the president and vice presidents. After an evaluation of new discretionary resources, each vice president submits a request for consideration of new base budget and one-time funding allocations. Requests are prioritized for recommendation to the president and an operating budget is developed in conformance with Board of Regents’ budget preparation policies [25]. Prior to finalizing the campus budget for Board of Regents’ approval [26], a presentation is made to The UT System based on the campus budget goals and priorities [27]. Changes to the operating budget are communicated to the University community in the President’s Budget Memo [28]. The FY 2009 operating budget [29] is available on the Fiscal Affairs home page. The Texas state legislature meets every other year to enact a biennial budget. Although over 78 percent of UTSA’s state appropriation is based on two funding formulas – one for instruction and operations costs and one to support educational and 113 general infrastructure – the University develops a Legislative Appropriations Request for special line item funding [30]. In this report it should be noted that the term, "Space Deficit" refers to differences between actual and optimal space, rather than between actual and adequate space requirements. The General Appropriation Act takes effect on September 1 of each odd-numbered year following the regular legislative sessions. Funds are dispensed to agencies based on this two-year budget act. In addition to state appropriations, a significant component of new discretionary income is derived from tuition and fee revenues. The UT System Board of Regents (Board) authorizes tuition and fee increases on a two-year cycle based on campus proposals [31] that are developed with significant stakeholder consultation about requirements and uses. The value of discounts and allowances to qualified students are allocated by fund group and shown as an adjustment to tuition and fees based on actual scholarship and waiver costs. This is done in accordance with the Government Accounting Standards Board Statement 34 following the National Association of College and University Business Officer’s Accounting Principles Council Advisory Report 2000-5 [32]. Since 2001, UTSA’s operating budget has experienced a trend of considerable growth (+157 percent) [33]. Documentation: Document Source of Document [1] UTSA FY 2008 Annual Financial Report – Operating Sources and Uses UTSA Fiancial Affairs Website [2] UTS142.1 – University of Texas System (UT System) Policy on the Annual Financial Report UT System Policy Office [3] UT System Annual Financial Statements Texas State Auditor’s Office Website [4] UTSA Balance Sheet FY 2008 N/A [5] UTSA Balance Sheet FY 2007 N/A [6] UTSA Balance Sheet FY 2006 N/A [7] UTSA Statement of Revenues, Expenses and Changes in Net Assets FY 2008 N/A 114 Document Source of Document [8] UTSA Statement of Revenues, Expenses and Changes in Net Assets FY 2007 N/A [9] UTSA Statement of Revenues, Expenses and Changes in Net Assets FY 2006 N/A [10] UTSA Statement of Cash Flows FY 2008 N/A [11] UTSA Statement of Cash Flows FY 2007 N/A [12] UTSA Statement of Cash Flows FY 2006 N/A [13] Five Year Financial Overview N/A [14] Composite Financial Index - UTSA 2008 Summary of Financial Condition N/A [15] CFI – Primary Reserve Ratio N/A [16] CFI – Viability Ratio N/A [17] CFI – Return on Net Assets Ratio N/A [18] CFI – Net Income Ratio N/A [19] Texas Internal Auditing Act Texas Constitution and Statutes Website [20] Internal Auditing Charter Office of Audit, Compliance, and Risk Services Website [21] Office of Audit, Compliance, and Risk Services UTSA Website [22] UTSA Audit Committee Office of Audit, Compliance, and Risk Services Website [23] Comprehensive Standard 3.10.4 Located within the UTSA Compliance Certification Report [24] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website 115 Document Source of Document [25] Board of Regents’ Budget Preparation Policy UT System Website - Policies & Rules - Budget Preparation Policies [26] UT System Website - UT Systems News UT System News Release: Regents Approve $11.5 Bill Operating Budget for UT System [27] UTSA Budget Planning and Development: Budget Goals UTSA Website [28] UTSA President’s Budget Memo FY 2008-2009 [29] FY 2009 Budget UTSA Financial Affairs Website [30] Legislative Appropriations Request, FY 2010 and 2011, UTSA, Revised – October 2008 UT System Website [31] UT System: 2008-2010 Campus Proposals UT System Website - Access & Affordability [32] National Association of College and University Business Officer’s (NACUBO) Accounting Principles Council Advisory Report 2000-5 NACUBO Website [33] UTSA Operating Budget Graph, FY 2001-2009 N/A 116 Core Requirement 2.11.2 - Physical Resources The institution has adequate physical resources to support the mission of the institution and the scope of its programs and services. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has adequate physical resources to support its mission and the scope of its programs and services. The Office of Facilities [1] strives to provide a physical environment that supports the current and future research and discovery, teaching and learning, and community engagement and public service mission [2] of the University. Oversight of State University Facilities UTSA’s use of and planning for its physical facilities in support of its mission is subject to coordinated oversight by the Texas Higher Education Coordinating Board (THECB) and The University of Texas System (UT System). The University complies with all guidelines from these two bodies in supporting the broad scope of programs and services. The THECB has extensive control over decisions regarding state university facilities. Texas Administrative Code, Title 19, Part 1, Chapter 17, Subchapter D, Rule 17.30 [3] requires all institutions within The UT System to obtain approval from the THECB for new construction projects and deferred maintenance. The THECB requires that state universities submit reports related to their facilities so that it can evaluate the need for and use of space of each university. It should be noted that the evaluation is based on optimal rather than adequate space requirements. State universities must submit the MP1 Capital Expenditure Plan [4] to the THECB and update it annually. This plan is used to track major construction, major renovation, and all land acquisition projects for the next five years. UTSA’s president certifies this plan, addressing the University’s ability to support and maintain the proposed facility. In addition, universities must also submit an annual Space Inventory Report. Each year, the THECB uses this report to calculate the optimal amount of educational and general (E&G) space needed at UTSA and compares it to actual space. Based on the THECB Fall 2007 Academic Space Projection Model [5], UTSA could qualify for an additional 1,008,270 E&G (or statefunded) gross square feet (GSF). While UTSA qualifies for a significant increase in E&G space, two observations should be considered from the narrative for Core Requirement 2.11.1 [6] (citation 30, slide 10) regarding space in relation to FTE student enrollment. First, from FY 2002 to FY 2007, FTE enrollment grew by 5,708 students (a 117 35.7 percent increase). Second, during the same time period, space only declined by 4.12 square feet per FTE student (a 13.8 percent decrease). This reflects a major addition of classroom and laboratory space during that period. When current construction projects are added to the actual space, the amount of E&G space to meet the optimal level is reduced to 919,291 GSF. The THECB uses the MP1 and the Space Inventory Report, along with a weighted formula that calculates the average weekly hours of use of both classroom space and class laboratory space, as factors to consider in granting approval for construction of new buildings. THECB approval is necessary before funding will be granted. In addition to THECB oversight of state university facilities, UTSA is also subject to the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 80101 [7], which addresses UT System facilities and authorized users. The UTS168 [8] - System Capital Improvement Program is a long range plan to preserve and enhance facility assets for all its component institutions. The approval process for capital projects is outlined in detail in the UT System’s Capital Expenditure Policy [9] as a uniform method for documenting the full capital expenditure life cycle. UTSA must submit its Capital Improvement Plan (CIP), which describes all major active and potential construction projects [10], [11], to the UT System Board of Regents (Board) each year. The Board reviews the information in the CIP to determine compliance with the current UTSA Master Plan. Regents’ Rules, Rule 80301 [12], governs UTSA’s capital improvement program. Rule 80402 [13] governs capital construction, major repair and rehabilitation projects and Rule 80403 [14] governs minor construction, repair and rehabilitation projects. The UTSA Handbook of Operating Procedures (HOP), Chapter 8, Section 8.1 [15] reflects its adherence to THECB and UT System requirements in the use of its facilities and in its facilities planning. Physical Facilities Facilities used by UTSA are located on three campuses (Main, Downtown, and Institute of Texan Cultures), as well as in leased office space (University Heights). The University consists of 756 acres, with 106 buildings that contain approximately 4.3 million gross square feet (GSF) of space providing approximately 2.7 million of net assignable square feet (NASF) of space. The Main campus is located in northwest San Antonio along Loop 1604 between Babcock Road and Valero Drive [16]. Consisting of 89 buildings providing approximately 3.4 million GSF and 2.3 million NASF of space, the Main campus contains a majority of the University’s academic and administrative facilities and all student residential facilities. The facilities on the Main campus include a wide variety of physical resources to support UTSA’s mission, programs and services. From 2000 to 118 2008, 54 buildings with almost 1.3 million NASF have been added to the Main campus. See the Comparison of Space Pre- and Post-FY 2001 [17] and the Space Addition by Campus and Category FY 2001-2008 [18] tables for details. Located on the west side of San Antonio between IH-35 and Frio Street [19], the 18acre Downtown (DT) campus consists of six buildings, providing over 657,000 GSF (311,000 of NASF) to meet UTSA’s mission, programs and services. Since 2000, four buildings with approximately 399,000 GSF (162,000 NASF) have been added to the DT campus. See the Comparison of Space Pre- and Post-FY 2001 [17] and the Space Addition by Campus and Category FY 2001-2008 [18] tables for details. Also located in downtown San Antonio, the 22-acre Institute of Texan Cultures (ITC) [20] has over 216,000 GSF (131,000 NASF) of space [17]. This facility contains 50,000 square feet of rotating museum exhibits [21] that provide information about the various cultures and ethnicities that contribute to the fabric of life in Texas. The responsibilities of the curator of the artifacts collection include recording the conditions of the exhibit floor. Although not a traditional part of the program, the Curator Maintenance Report [22] contributes to a well-maintained exhibit floor and increased accountability from staff. ITC’s Museum Library [23] contains extensive archives, such as a collection of more than 3.5 million photographic images that chronicle the history and cultures of Texas. ITC is in the process of digitizing the entire photo collection, providing the requestor with immediate access to view archived photos online. ITC’s Education department provides syllabi [24] and training to pre-service teachers in UTSA’s College of Education and Human Development and creates pre-visit WEB sites for teachers [25]. The department also offers outreach services such as the Back 40 Program, the Tex-kit Program, and the Video Conferencing Program [26]. Some of these programs have benefited from collaborations with UTSA’s Departments of Arts, Anthropology, and History. UTSA leases space near the Main campus at University Heights [27]. This location provides over 28,000 GSF (21,092 NASF) of additional administrative space in two buildings [17]. This facility provides space for a variety of support functions, such as Human Resources, Advancement, Audit, Financial and Legal Affairs. This arrangement makes additional space available on the campuses for programs and services that directly support students. To continue to move toward optimal space projections, UTSA is adding approximately 182,000 GSF with the following projects: 119 • • • Engineering Building II (scheduled to be completed October 2009 at a size of 148,127 gross square feet) will provide 9 classrooms, 39 offices, 24 research labs, and support space; Multifunction Building I has been funded and currently is in the design phase. It will be a 30,000 gross square foot facility for faculty and administrative offices, which will free up instructional space in other existing core buildings; and Park West, consisting of 125 acres located at Hausman Road, will be used as the site for a proposed 60-acre competitive Athletics Complex [28]. The fully developed complex will include NCAA Division I quality stadiums for baseball, softball, soccer, track and tennis, along with practice fields, a team building and related infrastructure. Various additional administrative functions are scheduled to move to University Heights during FY 2009. This will add 28,747 additional GSF to space UTSA is leasing at that location. In addition, UTSA has requested state funding for an additional 400,000 square feet of academic space that includes: • • Experimental Science Instructional Building that will provide 150,000 GSF of new space consisting of approximately 30 classrooms, 100 offices and support space; and Information and Innovation Library Center that will provide 250,000 GSF of new space consisting of approximately 13 classrooms and 60 offices. While UTSA’s square footage is less than the optimal projected square footage, the University has adequate facilities to meet its mission. When allocating space, the needs of students are given primary consideration as detailed in the HOP, Chapter 8, Section 8.1 [15] and Chapter 2, Section 2.42 [29]. Classroom scheduling strives to ensure maximum use of available instructional space. This efficiency is reflected in the THECB’s annual Classroom Utilization Report for Public Universities [30]. UTSA has ranked first in the state in classroom utilization for several years. In fall 2008, the University averaged 43.18 hours per week, well above the standard of 38 hours. It also consistently ranks high in class laboratory utilization (third in fall 2008). The average of 32.31 hours per week exceeded the standard of 25 hours per week significantly. These averages reflect the ability of UTSA to provide adequate space for its mission, programs and services through efficient use of space. 120 Strategic Plan UTSA has recently completed a comprehensive and inclusive strategic planning process. The resulting strategic plan, UTSA 2016: A Shared Vision [31], provides strategic initiatives, goals and metrics to meet the needs of a significant increase in the number of students, faculty and staff by the year 2016. The Implementation Plan 20082016 [32], identifies the resources needed for the success of UTSA’s strategic plan and details the various funding sources needed to fully implement the plan. UTSA has developed a prioritized listing of capital projects in this implementation plan. Campus Master Plan As UTSA brought the strategic planning projects to completion, it initiated a new campus master plan project. The UTSA Campus Master Plan [33], informed by UTSA’s strategic plan, provides a framework, projected over several decades, for the University to develop the facilities required for successfully implementing the strategic plan. UTSA faculty, staff, students, as well as members of the local community provided input as the plan was under development. Operation and Maintenance of Physical Facilities The Office of Facilities has overall responsibility for the operation and maintenance of UTSA’s physical facilities and for overseeing institutionally-managed construction projects. The Associate Vice President for Facilities, the senior facilities officer, has integrated facilities services into a single organization [34] and established a formal preventive maintenance program [35]. All facilities employees are encouraged to obtain professional credentialing or licensing as appropriate. For example, as of January 2009, the Office of Facilities employed five Professional Engineers (PE) [36], one Registered Architect [37], two Certified Facilities Managers (CFM) [38], four Educational Facilities Professional (EFP) [39], one Facilities Management (FM) Professional [40] and two Executive Housekeepers [41]. See the narrative for Comprehensive Standard 3.11.3 [42] for more information on Physical Facilities at UTSA. Documentation: Document Source of Document [1] Office of Facilities UTSA Website [2] UTSA Mission Statement UTSA Overview 121 Document Source of Document [3] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 17, Subchapter D, Rule 17.30 TAC, Title 19, Part 1, Chapter 17, Subchapter D [4] MP1 Capital Expenditure Plan Summary Report 2009-2013 THECB Website - Finance and Resource Planning - Interactive Tools [5] THECB Fall 2007 Academic Space Projection Model THECB Website - Finance and Resource Planning - Space Model [6] Core Requirement 2.11.1 Located within the UTSA Compliance Certification Report [7] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 80101 Regents’ Rules [8] UTS168 - Board of Regent’s Capital Expenditure Policy UT System Policy Office [9] UT System Capital Improvement Program (CIP) UT System Website - Office of Facilities Planning and Construction [10] UT System CIP 2008-2013 [11] UT System CIP 2009-2014 [12] Regents’ Rules, Rule 80301 Regents’ Rules [13] Regents’ Rules, Rule 80402 [14] Regents’ Rules, Rule 80403 [15] Handbook of Operating Procedures, (HOP), Chapter 8, Section 8.1 HOP Table of Contents [16] UTSA Main Campus Map UTSA Website [17] Comparison of Space Pre- and Post-FY 2001 Table N/A 122 Document Source of Document [18] Space Addition by Campus and Category FY 2001-2008 Table N/A [19] UTSA Downtown Campus Map UTSA Website [20] Institute of Texan Cultures (ITC) Map [21] ITC Exhibits and Events N/A [22] Curator Maintenance Report N/A [23] ITC Museum Library The Institute of Texan Cultures (ITC) Website [24] ITC Syllabi for New Teachers N/A [25] ITC New Teacher Tours N/A [26] ITC Outreach Services ITC Website - Special Events / Education [27] University Heights Map UTSA Website [28] UTSA Athletic Initiative Business Plan N/A [29] HOP, Chapter 2, Section 2.42 HOP Table of Contents [30] THECB Classroom Utilization Report for Public Universities N/A [31] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [32] Implementation Plan 2008-2016 [33] UTSA Campus Master Plan UTSA Website [34] Office of Facilities Organization Chart N/A [35] UTSA Preventive Maintenance Program in Brief N/A [36] Licensure for Professional Engineers (PE) National Society of Professional Engineers (NSPE) - Licensure 123 Document Source of Document [37] Architect Registration Examination (ARE) Overview National Council of Architect Registration Board (NCARB) ARE [38] Certified Facilities Manager (CFM) Certification International Facility Management Association (IFMA) - FM Credentials [39] Educational Facilities Professional (EFP) Credentialing and Certification Programs APPA Educational Facilities Professionals Credentialing and Certification Programs [40] Facilities Management (FM) Professional Certification IFMA - FM Credentials [41] Executive Housekeeper Certification Caldwell Community College and Technical Institute Website [42] Comprehensive Standard 3.11.3 Located within the UTSA Compliance Certification Report 124 Comprehensive Standard 3.1.1 - Mission The mission statement is current and comprehensive, accurately guides the institution’s operations, is periodically reviewed and updated, is approved by the governing board, and is communicated to the institution’s constituencies. Compliance Judgment: Compliance Narrative: The mission statement of The University of Texas at San Antonio (UTSA) is current and comprehensive, accurately guides the institution’s operations, is periodically reviewed and updated, is approved by the governing board, and is communicated to the institution’s constituencies. Current and Comprehensive UTSA’s current mission statement guides the institution’s operations and is communicated to the institution’s constituencies through paper and electronic means. Texas Education Code (TEC), Chapter 61, Section 61.0511 [1], requires that every university or other institution of higher education establish a mission statement “reflecting the three missions of higher education: teaching, research, and service.” UTSA’s mission statement below expands upon the concepts of teaching, research, and service to ensure that it comprehensively describes the role of the institution in a diverse, urban setting: The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions, serving as a center for intellectual and creative resources as well as a catalyst for socioeconomic development for Texas, the nation and the world. The University’s mission statement recognizes the multicultural nature of Texas and identifies UTSA’s unique role in providing opportunities for access to educational excellence in the region, the state, and beyond. Accurately Guides Institution’s Operations UTSA’s mission statement accurately guides its operations as demonstrated by allocation of resources, academic programs offered, and the populations that it serves. See the narrative for Core Requirement 2.5 [2] for descriptions and detailed examples of changes made at UTSA linked to specific components of the mission statement. In addition, since 2002, expenditures for teaching have grown by 60.5 percent [3]. Over 125 the past ten years, UTSA has significantly expanded the number and type of academic programs offered to enhance both the teaching and research missions of the University. Since 2000, UTSA has added 43 additional degree programs (14 baccalaureate, 11 master’s, and 18 doctoral). Currently, UTSA offers 64 baccalaureate, 46 master’s, and 21 doctoral degrees. To support these new programs, the number of tenured and tenure-track faculty has increased by over 30 percent [4]. Since its inception, UTSA has provided a path to higher education for underserved populations. Although the mission statement of UTSA has been revised several times, the University’s commitment to providing access to higher education has remained constant as demonstrated by over 50 percent [5] of the University’s total enrollment consisting of students from underserved populations. Since 2002, the University’s support for student services has increased by 79.5 percent [3] and the growth in scholarships and fellowships has grown by 156.4 percent [3]. Since 2002, expenditures for research have grown by 161.8 percent [3]. In 2002, UTSA added a vice presidential division [6] devoted to enhancing its research mission. This division promotes research and other creative endeavor development, fosters research partnerships, and builds research infrastructure. These increases can be attributed to changes in institutional focus as articulated in the revisions of the University’s mission statements during this time period. To support this increase in research expenditures, UTSA more than doubled the available research space, from 86,438 square feet in 2003 to 184,595 square feet in 2007. At the same time, research productivity has increased, so that the average number of research dollars generated per tenured/tenure-track faculty increased from $36,099 in 2003 to $66,231 in 2007. In 2006, UTSA added a vice presidential division [7] devoted to enhancing its community engagement and public service mission. This division promotes economic development, educational partnerships (local, regional and international), and child and adolescent research programs. In addition, this division oversees the Institute of Texan Cultures [8], the state’s museum dedicated to enhancing the understanding of cultural history and its influence on the people of Texas. Periodically Reviewed and Updated UTSA has reviewed and updated its mission statement three times since 2000. These revisions reflect the evolution of UTSA from a comprehensive metropolitan institution with a regional focus toward a statewide research institution with a national and international focus. However, it is important to note that the threefold mission of higher education - teaching, research, and service - has remained constant from the UTSA 2000 mission statement revisions [9] to the present. 126 Approved by Governing Board Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter B, Rule 5.24 [10], states that university mission statements are to be reviewed by the Texas Higher Education Coordinating Board (THECB) and The University of Texas System (UT System) Board of Regents (Board) a minimum of every four years and that the THECB must approve all mission statement changes. The authority for the administration of The UT System by the Board is codified in TEC, Chapter 65, Section 65.11 [11], which designates the Board as the governing body of The UT System. According to TEC, Section 65.31 [12], the Board is authorized to govern, operate, support and maintain each of the component institutions in The UT System. As a component institution of The UT System, UTSA is governed by the Board. UTSA’s current mission statement was approved at the Board of Regents Meeting No. 1019 [13] on July 11, 2007 and by the THECB in its Mission Statement Approval [14] on April 24, 2008 (see the notation at the top right of this reference indicating APB April 24, 2008 as the most recent date of approval by the Board). Communicated to Constituencies In order to communicate UTSA’s mission to its constituents, the University publishes the mission statement in its student Information Bulletin [15], on the University website [16], in its strategic plan [17], and in multiple printed and electronic documents such as convocation programs [18], recruitment brochures [19], UTSA Quick Facts [20] and the UTSA Fall 2008 Fact Book [21]. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 61, Section 61.0511 TEC, Chapter 61 [2] Core Requirement 2.5 Located within the UTSA Compliance Certification Report [3] The University of Texas System Operating Budget Summaries University of Texas System (UT System) - Operating Budget Summaries 127 Document [4] Tenured/Tenure Track Faculty Members by Rank [5] Number of Students Enrolled by Ethnicity [6] Vice President for Research [7] Vice President for Community Services [8] Institute of Texan Cultures [9] UTSA Mission Statement Revisions Source of Document UTSA Fall 2008 Fact Book UTSA Website N/A [10] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter B, Rule 5.24 TAC, Title 19, Part 1, Chapter 5, Subchapter B [11] TEC, Chapter 65, Section 65.11 TEC, Chapter 65 [12] TEC, Chapter 65, Section 65.31 [13] Minutes of the Board of Regents Meeting No. 1019 held on July 11, 2007 UT System Board of Regents Meeting Minutes and Dockets [14] Texas Higher Education Coordinating Board (THECB) Mission Statement Approval THECB Website [15] 2008-2009 Information Bulletin UTSA Website [16] UTSA Overview [17] Mission, Vision, and Core Values UTSA 2016: A Shared Vision (Strategic Plan) [18] Convocation Program N/A [19] Recruitment Brochures [20] UTSA Quick Facts Office of Institutional Research Website [21] UTSA Fall 2008 Fact Book 128 Comprehensive Standard 3.2.1 – CEO Evaluation/Selection The governing board of the institution is responsible for the selection and the periodic evaluation of the chief executive officer. Compliance Judgment: Compliance Narrative: The University of Texas System (UT System) Board of Regents (Board), the governing board for The University of Texas at San Antonio (UTSA) is responsible for the selection and the periodic evaluation of the chief executive officer (president). Texas Education Code (TEC), Chapter 51, Section d(3) [1] authorizes the Board to “appoint the president or other chief executive officer of each institution under the board’s control and management and evaluate the chief executive officer of each component institution and assist the officer in the achievement of performance goals.” As stated in the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 1 [2], the Board has the responsibility for the selection of the institution’s president and provides guidance on how the selection process is to take place. A Presidential Search Advisory Committee constituted according to Rule 20201, Section 1 [2], submits to the Board, through its chairperson, a list of no more than ten recommended candidates with no preference indicated. The selection criteria are based on the needs of the institution. The Board interviews the candidates and makes the final decision. The president of UTSA, Dr. Ricardo Romo, was selected through this process at the Board of Regents Meeting No. 919 [3] on February 10, 1999. At the Board of Regents Meeting No. 921 [4] on May 13, 1999, Chairman Evans introduced Dr. Romo as the president of UTSA effective May 17, 1999. The president’s evaluation is addressed in the Regents’ Rules, Rule 31101, Section 1 [5]: “evaluation of the president of each institution is primarily the responsibility of the appropriate Executive Vice Chancellor and shall occur annually.” The purpose of this evaluation is stated in Regents’ Rules, Rule 30501, Section 1 [6]: “an annual evaluation program for all employees (administrative, faculty and classified) within The University of Texas System or any of its institutions is to be used for the improvement of performance, promotion consideration, and merit salary review.” Each fall, the chancellor and the executive vice chancellor for academic affairs receive an annual work plan [7] from the president outlining the president’s goals for the coming year. The work plan serves as the basis for the evaluation of the president’s performance. The following spring, the president provides the chancellor and the executive vice chancellor with an annual report that summarizes the accomplishment of 129 goals described in the work plan. The chancellor and the executive vice chancellor write a one-page response to this report for the Board and then meet with the president to discuss their response prior to meeting with the Board in August of each year. At the Board of Regents Meeting No. 1036 [8] on August 13, 2008, the chancellor and executive vice chancellor presented their responses to the Board in executive session. The Board makes the final determination regarding the president’s evaluation. At the Board of Regents Meeting No. 1036 [8] on August 13, 2008, the Board proposed the president’s compensation for fiscal year 2009. A copy of the most recent evaluation of the President's performance is enclosed [9]. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 51, Section 51.352 d(3) TEC, Chapter 51 [2] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 1 Regents’ Rules, Rule 20201 [3] Board of Regents Meeting No. 919 on February 10, 1999 Board of Regents Meeting Minutes and Dockets [4] Board of Regents Meeting No. 921 on May 13, 1999 [5] Regents’ Rules, Rule 31101, Section 1 Regents’ Rules, Rule 31101 [6] Regents’ Rules, Rule 30501, Section 1 Regents' Rules, Rule 30501 [7] President’s Work Plan 2008-09 N/A [8] Board of Regents Meeting No. 1036 on August 13, 2008 Board of Regents Meeting Minutes and Dockets [9] Ricardo Romo Evaluation N/A 130 Comprehensive Standard 3.2.2.1 - Institution’s Mission The legal authority and operating control of the institution are clearly defined for the following area within the institution’s governance structure: institution’s mission. Compliance Judgment: Compliance Narrative: The legal authority and operating control of The University of Texas at San Antonio (UTSA) is clearly defined for the mission of the institution. UTSA has a clearly defined mission that has been legally authorized by the State of Texas, the Texas Higher Education Coordinating Board (THECB), and The University of Texas System (UT System) Board of Regents (Board). Legal Authority Texas Education Code (TEC), Chapter 51, Section 51.354 [1], discusses institutional responsibility for higher education by stating that the University “has the general responsibility to serve the public;” its role and mission are to "transmit culture through general education; extend knowledge; teach and train students for professions; provide for scientific, engineering, medical, and other academic research; protect intellectual exploration and academic freedom; strive for intellectual excellence; provide educational opportunity for all who can benefit from postsecondary education and training; and provide continuing education opportunities." In addition, TEC, Chapter 61, Section 61.0511 [2], requires every university to establish a mission statement that addresses the three essential components of higher education: teaching, research, and service. Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter B, Rule 5.21 [3], indicates that the THECB takes a role in developing and reviewing the missions of Texas public institutions. Further, TAC, Rule 5.24(c) [4] states, as provided by TEC, Chapter 61, Section 61.051(e) [5], “at least every four years the Board shall review the role and mission statements, the table of programs and all degree and certificate programs offered by each public senior university or health related institution.” TEC, Chapter 65, Section 65.11 [6], delegates the power and authority to administer The UT System to the Board. TEC, Section 65.31 [7], states that “the board is authorized and directed to govern, operate, support, and maintain each of the component institutions that are now or may hereafter be included in a part of The University of Texas System.” TEC, Chapter 71, Section 71.02 [8], states that UTSA is “under the organization and control vested under the Board of Regents of The University of Texas System.” The Rules and Regulations of the Board of Regents 131 (Regents’ Rules), Rule 20201, Section 4 [9], states that “under the supervision and direction of the appropriate Executive Vice Chancellor, the president has general authority and responsibility for the administration of that institution.” Each university thus has the appropriate degree of autonomy. Also see the narratives for Core Requirement 2.3 [10] and Comprehensive Standards 3.2.6 [11], 3.2.7 [12] and 3.2.8 [13] for more information. Mission Statement UTSA’s Mission Statement [14] reads as follows: “The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions, serving as a center for intellectual and creative resources as well as a catalyst for socioeconomic development for Texas, the nation and the world.” This statement guides the institution’s operations and is communicated to the institution’s constituencies through paper and electronic means. UTSA adheres to the TEC requirements for an institution’s mission statement, expanding upon the concepts of teaching, research, and service to ensure that it comprehensively describes the role of the institution in a diverse, urban setting. The mission statement was last approved at the Board of Regents Meeting No. 1019 [15] held on July 11, 2007. In order to fulfill its mission, UTSA established a strategic plan, UTSA 2016: A Shared Vision [16], that presents strategies for UTSA to become a premier public research university, generating world-class research, providing access to educational excellence, and preparing leaders for the global environment. The plan includes five strategic initiatives, encompassing more than 30 goals: enriching educational experiences to enable student success; serving society through creativity, expanded research, and innovations; promoting access and affordability; serving the public through community engagement; and expanding resources and infrastructure. Underpinning these initiatives are three foundational themes: building programs that meet the needs of a global society, promoting diversity, and fostering transformative leadership. In addressing these themes, UTSA plans to draw on five areas of collaborative excellence: health, security, energy and environment, human and social development, and sustainability. The strategic plan is currently becoming operational through the Implementation Plan 2008-2016 [17], which identifies strategies and related tasks and assigns responsibility within the University for accomplishing those tasks. 132 Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 51, Section 51.354 TEC, Chapter 51 [2] TEC, Chapter 61, Section 61.0511 TEC, Chapter 61 [3] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter B, Rule 5.21 TAC, Title 19, Part 1, Chapter 5, Subchapter B [4] TAC, Title 19, Part 1, Chapter 5, Subchapter B, Rule 5.24(c) TAC, Title 19, Part 1, Chapter 5, Subchapter B, Rule 5.24 [5] TEC, Chapter 61, Section 61.051(e) TEC, Chapter 61 [6] TEC, Chapter 65, Section 65.11 TEC, Chapter 65 [7] TEC, Chapter 65, Section 65.31 [8] TEC, Chapter 71, Section 71.02 TEC, Chapter 71 [9] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4 Regents’ Rules, Rule 20201 [10] Core Requirement 2.3 Located within the UTSA Compliance Certification Report [11] Comprehensive Standard 3.2.6 [12] Comprehensive Standard 3.2.7 [13] Comprehensive Standard 3.2.8 [14] UTSA Mission Statement UTSA Overview [15] Board of Regents Meeting No. 1019 on July 11, 2007 Board of Regents Meeting Minutes and Dockets [16] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [17] Implementation Plan 2008-2016 133 Comprehensive Standard 3.2.2.2 - Fiscal Stability of the Institution The legal authority and operating control of the institution are clearly defined for the following area within the institution’s governance structure: fiscal stability of the institution. Compliance Judgment: Compliance Narrative: The legal authority and operating control of The University of Texas at San Antonio (UTSA) is clearly defined regarding the fiscal stability of the institution. UTSA’s governance structure is outlined by state laws, University of Texas System (UT System) policies, and local UTSA policies and procedures. The legal authority of UTSA to operate as an institution of higher education is in the Texas Education Code (TEC), Chapter 51, Section 51.352 [1] and Chapter 65, Section 65.31 [2] wherein the Board is “authorized and directed to govern, operate, support, and maintain each of the component institutions that are now or may hereafter be included in a part of The University of Texas System.” As to fiscal control, TEC, Chapter 61, Section 61.065 [3], requires the Texas comptroller of public accounts and the Texas Higher Education Coordinating Board (THECB) to “prescribe and periodically update a uniform system of financial accounting and reporting” and to do so incorporating “in so far as possible . . . the provisions of the financial accounting and reporting manual published by the National Association of College and University Business Officers.” Texas Administrative Code, Title 19, Part 1, Chapter 13 [4], sets forth the procedures for budget approval and financial reporting for institutions in Texas, and the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20501, Section 1 [5], establishes that “all accounting records and procedures shall be subject to the approval of the institution’s chief business officer (Vice President for Business Affairs) and The UT System Executive Vice Chancellor for Business Affairs. The Executive Vice Chancellor for Business Affairs shall be responsible for establishing internal controls to ensure that funds are expended and recorded appropriately.” Additionally, Regents’ Rules, Rule 20201, Section 4.6 [6], states that under the supervision of the Executive Vice Chancellor, the president has general authority and responsibility for the administration of that institution to “ensure efficient management of business affairs and physical property and [to] recommend additions and alterations to the physical plant.” UTSA ensures fiscal stability by adhering to these statutes, policies, and procedures. Furthermore, UTSA has developed a Fiscal Management Operations Guide [7] that can be found on the Office of Accounting website. 134 The UTSA Office of Audit, Compliance and Risk Services [8] provides additional fiscal oversight. The Executive Director of Audit, Compliance, and Risk Services reports to the president and to The UT System Audit and Compliance Offices. The Office of Audit, Compliance and Risk Services conducts an annual audit [9] of the Annual Financial Report under the direction of The UT System Audit Office. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 51, Section 51.352 TEC, Chapter 51 [2] TEC, Chapter 65, Section 65.31 TEC, Chapter 65 [3] TEC, Chapter 61, Section 61.065 TEC, Chapter 61 [4] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 13 TAC, Title 19, Part 1 [5] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20501, Section 1 Regents’ Rules, Rule 20501 [6] Regents’ Rules, Rule 20201, Section 4.6 Regents’ Rules, Rule 20201 [7] Fiscal Management Operations Guide UTSA Business Affairs Website [8] Office of Audit, Compliance and Risk Services UTSA Website [9] 2008 Annual Financial Report Audit N/A 135 Comprehensive Standard 3.2.2.3 – Institutional Policy The legal authority and operating control of the institution are clearly defined for the following area within the institution’s governance structure: institutional policy, including policies concerning related and affiliated corporate entities and all auxiliary services. Compliance Judgment: Compliance Narrative: The Texas Education Code (TEC) clearly defines the legal authority and operating control of The University of Texas at San Antonio (UTSA) concerning institutional policy, including policies about related and affiliated corporate entities and all auxiliary services. Based on TEC, Chapter 51, Section 51.352 [1] and Chapter 65, Section 65.31 [2], The University of Texas System's (UT System) Board of Regents (Board) is charged to authorize, govern, operate, support, and maintain each UT System institution. These laws delegate to the Board overall authority to establish broad institutional policies in the institution’s handbook of operating procedures. UTSA's Handbook of Operating Procedures (HOP), Chapter 9 [3] (see Sections 9.41 and 9.42), discusses affiliated enterprises and auxiliary services and is in alignment with UT System policy. UTSA has two affiliated corporate entities, the UTSA Alumni Association and the Athletic Roadrunner Fund. As addressed in the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20501 [4], an institution’s chief business officer has the responsibility over internal control for fiscal matters. Included in this obligation of Rule 20501, the chief business officer (Vice President for Business Affairs [VPBA]) has the responsibility to ensure that UTSA is fiscally responsible and decisions are made ethically regarding auxiliary services at the University. The narrative for Comprehensive Standard 3.2.2.4 [5] discusses these entities. Texas Government Code, Chapter 2252, Section 2252.061 [6], defines an auxiliary service as “a business activity that is conducted at a state agency, provides a service to the agency, and is not paid for with appropriated money.” For UTSA, Schedule B-3 [7] of the Annual Financial Report (AFR) dated August 31, 2008, lists the University’s major auxiliary services. A comprehensive auxiliary list [8] can be found in the 2008-09 UTSA Budget for Auxiliary Enterprise Funds. The Auxiliary Services department reports to the VPBA. The University provides several auxiliary services such as: • • Food court dining in various buildings, serviced by Aramark Dining; University Bookstore, serviced by Follets (textbook warehouse); 136 • • • Soft Drink vending, provided by Pepsi Co.; Snack Vending; and University Housing. The HOP, Chapter 8, Section 8.11 [9], pertains to food service contracts: “The governing board of an institution of higher education shall develop and implement policies that provide the students at the institution with a reasonable opportunity to appear before any committee or other entity that is determining whether a food service provider should be selected or retained by the institution.” UTSA’s Business Services Advisory Committee is chaired by the VPBA and is comprised of students (including the Student Government Association president and two students selected by him/her for one-year terms), faculty, and administrators. It serves as the primary institutional vehicle to review the performance and provide customer satisfaction feedback on the food service contract. It also reviews menu selection, pricing, operating hour adjustments and other food service issues. The committee further involves its student members in evaluating future food service proposals and the technical evaluation of future food service bids. The committee must meet with the Director of Dining Services a minimum of once per semester to discuss new service offerings or enhancements to the program. It also must schedule town hall meetings to allow all students the opportunity to meet with the director and University staff responsible for monitoring the food service contract. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 51, Section 51.352 TEC, Chapter 51 [2] TEC, Chapter 65, Section 65.31 TEC, Chapter 65 [3] Handbook of Operating Procedures (HOP) Table of Contents (see Sections 9.41 and 9.42) UTSA Website [4] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20501 Regents’ Rules [5] Comprehensive Standard 3.2.2.4 Located within the UTSA Compliance Certification Report 137 Document Source of Document [6] Texas Government Code, Chapter 2252, Section 2252.061 Texas Government Code, Chapter 2252 [7] Schedule B-3 N/A [8] Auxiliary List N/A [9] HOP, Chapter 8, Section 8.11 HOP Table of Contents 138 Comprehensive Standard 3.2.2.4 - Related Foundations The legal authority and operating control of the institution are clearly defined for the following area within the institution’s governance structure: related foundations (athletic, research, etc.) and other corporate entities whose primary purpose is to support the institution and/or its programs. Compliance Judgment: Compliance Narrative: The legal authority and operating control of The University of Texas at San Antonio (UTSA) is clearly defined for related foundations (athletic, research, etc.) and other corporate entities whose primary purpose is to support the institution and/or its programs. Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4.11 [1], authorizes the president “to assume active leadership in developing private fund support for the institution in accordance with policies and procedures established in the Regents’ Rules and Regulations.” The president has the authority for fundraising entities and activities, as well as the acceptance and reporting of gifts, as outlined in The University of Texas System Policy, UTS138 – Gift Acceptance Procedures [2]. In addition, Regents’ Rules, Rule 60301, Section 6 [3], states: “Internal foundations are not encouraged and shall not be established or maintained except with the approval of the president of the institution, the Vice Chancellor for External Relations, the appropriate Executive Vice Chancellor, the Chancellor, and the Board of Regents." The UTSA Development Office [4] serves as the clearinghouse and coordinating agent for all private fundraising for UTSA. This office provides quality support services such as prospect research, gift processing, preparation of endowment agreements and other required gift documentation. It also provides donor relations programs to ensure the cultivation, solicitation and stewardship of all private gifts. These activities adhere to the policies and guidelines established in the Regents’ Rules and the UTSA Handbook of Operating Procedures (HOP), Chapter 9, Section 9.23 [5]. UTSA has no foundations; however, the University has identified two affiliated organizations whose primary purpose is to support UTSA. The UTSA Alumni Association [6] is incorporated as a charitable organization under the Texas Nonprofit Corporation Act and is qualified as a tax-exempt organization under Section 501(c)(3) of the United States Internal Revenue Code of 1986. The purpose of the association is to support policies of higher education and to support the educational activities and mission of UTSA. All authority of the association and its governance and management 139 is exercised by its Board of Directors. The Roadrunner Athletic Fund [7] is a nonprofit organization that raises private funds to support UTSA’s 16 intercollegiate athletic programs. Its purpose is to build and sustain quality relationships with alumni, friends, and constituents of UTSA Athletics, which in turn will provide the resources necessary for UTSA student-athletes to achieve success and competitive excellence academically, socially, and athletically. Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4.11 Regents’ Rules, Rule 20201 [2] UTS138 – Gift Acceptance Procedures UT System Policy Office [3] Regents’ Rules, Rule 60301, Section 6 Regents’ Rules, Rule 60301 [4] UTSA Development Office UTSA Website [5] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.23 HOP Table of Contents [6] UTSA Alumni Association Bylaws N/A [7] Roadrunner Athletic Fund Bylaws N/A 140 Comprehensive Standard 3.2.3 - Board Conflict of Interest The governing board has a policy addressing conflict of interest for its members. Compliance Judgment: Compliance Narrative: The governing board of The University of Texas at San Antonio (UTSA), The University of Texas System (UT System) Board of Regents (Board), has a policy addressing conflict of interest for its members. The Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 10102, Section 1 [1], states that members of the Board are appointed by the governor of the state of Texas, with the advice and consent of the Senate, and are therefore considered state officers. Regents’ Rules, Rule 30104, Section 1 [2] indicates, “It is the law of this state that a state officer or state employee may not have a direct or indirect interest, including financial and other interests, or engage in a business transaction or professional activity, or incur any obligation of any nature that is in substantial conflict with the proper discharge of the officer’s or employee’s duties in the public interest.” Additionally, Rule 30104, Section 2 [3] requires written disclosures and Section 3 [4] requires adherence “to the laws, rules, regulations, and policies of applicable governmental and institutional authorities and the standards of conduct provided by Texas Government Code, Section 572.051 [5]. The failure to do so may be grounds for disciplinary action, including termination.” Texas Government Code, Chapter 572, Section 572.051 [5], defines standards of conduct, including the avoidance of conflicts of interest, for state officers and state employees. Section 572.001 [6] requires that “a state officer or state employee may not have a direct or indirect interest, including financial and other interests, or engage in a business transaction or professional activity, or incur any obligation of any nature that is in substantial conflict with the proper discharge of the officer's or employee's duties in the public interest,” and sets “a basis for discipline of those who refuse to abide by its terms.” Furthermore, Section 572.005 [7] defines a substantial interest in a business entity for a state officer or state employee. The Texas Ethics Commission published A Guide to Ethics Laws for State Officers and Employees [8] to delineate what actions constitute breaches of conflicts of interest and other unethical behavior. Regents’ Rules, Rule 10401 [9], establishes procedures for the meetings of the Board and its Standing Committees. Rule 10402 [10] establishes procedures for the selection of committee members. Rule 10403 [11] establishes procedures for the attendance and conduct of its meetings. The Board posts minutes of its meetings on The UT System 141 website for public view [12]. These measures further ensure that the Board avoids conflicts of interest. In order to ensure that Board members clearly understand their responsibilities with regard to all standards, UT System publishes a "Standards of Conduct for Board of Regents" [13]. This document details a wide range of standards, including conflict of interest requirements. The standards of conduct state: "A member of the Board of Regents is required to attend at least one training during the member's first two years of service. The training program is required to include a seminar held annually in Austin that is conducted by the staff of the Texas Higher Education Coordinating Board with assistance from other state agencies. The training program includes information concerning enabling legislation creating institutions of higher education, the role of the Board of Regents, disciplinary and investigative authority of the Board of Regents, audit procedures, requirements of the open meetings law and the open records law, conflict of interest laws, and other ethics laws and policies. A member of the Board of Regents is also required to attend open government training consisting of a one-hour course on the Open Meetings Act. This is a one-time requirement and may be completed by taking the free training offered through the Office of the Attorney General either online or through a video." An example demonstrating that the Board is aware of, and takes precautions to avoid, conflict of interest, is found in the February 2009 Board minutes [14]: "To avoid any appearance of a possible conflict of interest, Regent Barnhill abstained from vote on the proposed contract between Pepsi Bottling Group and The University of Texas at Arlington on Page Docket - 8 because of stockholdings." Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 10102, Section 1 Regents’ Rules, Rule 10102 [2] Regents’ Rules, Rule 30104, Section 1 Regents’ Rules, Rule 30104 [3] Regents’ Rules, Rule 30104, Section 2 [4] Regents’ Rules, Rule 30104, Section 3 [5] Texas Government Code, Chapter 572, Section 572.051 Texas Government Code, Chapter 572 142 Document Source of Document [6] Texas Government Code, Chapter 572, Section 572.001 [7] Texas Government Code, Chapter 572, Section 572.005 [8] The Texas Ethics Commission: A Guide to Ethics Laws for State Officers and Employees The Texas Ethics Commission [9] Regents’ Rules, Rule 10401 Regents’ Rules [10] Regents’ Rules, Rule 10402 [11] Regents’ Rules, Rule 10403 [12] Meeting Minutes & Dockets Regents' Meetings [13] Standards of Conduct for the Board of Regents N/A [14] Minutes of the Board of Regents Meeting No. 1043 held on February 11, 2009 UT System Board of Regents Meeting Minutes and Dockets 143 Comprehensive Standard 3.2.4 - External Influence The governing board is free from undue influence from political, religious, or other external bodies, and protects the institution from such influence. Compliance Judgment: Compliance Narrative: The University of Texas System (UT System) Board of Regents (Board) is free from undue influence from political, religious, or other external bodies and protects the institution from such influence. Texas Education Code (TEC), Chapter 65, Section 65.02 [1], establishes The University of Texas at San Antonio (UTSA) as a member of The UT System. TEC, Section 65.11 [2], designates the Board of Regents as the authorized governing board for UTSA. The nine board members serve six-year staggered terms. The Board’s responsibilities, including the issue of undue influence, are addressed in TEC, Chapter 51, Section 51.352 [3]: The Board “is expected to preserve institutional independence and to defend its right to manage its own affairs through its chosen administrators and employees.” Board members are appointed by the governor of Texas; these appointments are subject to the approval of the Texas State Senate [4]. Per TEC, Chapter 65, Section 65.12 [5], Board members are chosen to be representative of the geographical and demographic diversity of the state. A student regent is also appointed by the governor to serve a one-year term, expiring on May 31 of each year. Information about each Board member is published by The UT System on its website under Current Regents [6]. Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30104, Section 1 [7] states, “It is the law of this state that a state officer or state employee may not have a direct or indirect interest, including financial and other interests, or engage in a business transaction or professional activity, or incur any obligation of any nature that is in substantial conflict with the proper discharge of the officer’s or employee’s duties in the public interest.” Rule 30104, Section 2 [8], requires written disclosures and adherence “to the laws, rules, regulations, and policies of applicable governmental and institutional authorities and the standards of conduct provided by Texas Government Code, Chapter 572, Section 572.051 [9]. The failure to do so may be grounds for disciplinary action, including termination.” In addition, Regents’ Rule 30103 [10] establishes the standards of conduct for all employees including Board members with further prohibitions and protections against conflicts of interest such as sitting on outside boards and running for political office. See the narrative for Comprehensive Standard 3.2.3 [11] for more details on conflict of interest policy concerning Board members. 144 Finally, Texas Government Code, Chapter 551, Section 551.001 [12], sets forth the rules for “open meetings” of governmental bodies. These rules further ensure that the actions of the Board are transparent and free of undue influence. The agendas and minutes [13] of all Board meetings are posted by UT System on its website. A review of these minutes will show that Board meetings and decisions involve wide participation by Board members. No evidence is found that any political, religious, or external body influences Board deliberations to decisions. Documentation: Document Source of Document [1] Texas Education Code, (TEC), Chapter 65, Section 65.02 TEC, Chapter 65 [2] TEC, Chapter 65, Section 65.11 [3] TEC, Chapter 51, Section 51.352 TEC, Chapter 51 [4] Members of the Texas State Senate Texas State Senate Website [5] TEC, Chapter 65, Section 65.12 TEC, Chapter 65 [6] Current Regents UT System Board of Regents [7] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30104, Section 1 Regents’ Rules, Rule 30104 [8] Regents’ Rules, Rule 30104, Section 2 [9] Texas Government Code, Chapter 572, Section 572.051 Texas Government Code, Chapter 572 [10] Regents’ Rules, Rule 30103 Regents’ Rules [11] Comprehensive Standard 3.2.3 Located within the UTSA Compliance Certification Report [12] Texas Government Code, Chapter 551, Section 551.001 Texas Government Code, Chapter 551 [13] Regents’ Meetings UT System Board of Regents 145 Comprehensive Standard 3.2.5 - Board Dismissal The governing board has a policy whereby members can be dismissed only for appropriate reasons and by a fair process. Compliance Judgment: Compliance Narrative: The University of Texas System Board of Regents (Board) has a policy whereby members can be dismissed only for appropriate reasons and by a fair process. The Board is the authorized governing board for The University of Texas at San Antonio (UTSA), as designated by Texas Education Code, Chapter 65, Section 65.11 [1]. Each Board member is appointed by the governor and, as a state officer, is subject to the laws that regulate state officers. The appointment of each Board member is subject to the approval of the Texas State Senate [1]. Because Board members, as state officers, are protected by state law from being dismissed without appropriate reasons and by an unfair process, impeachment proceedings are required to dismiss them. The impeachment and removal proceedings, which specifically include “a member, regent, trustee or commissioner having control of a state institution,” are outlined in Texas Government Code, Chapter 665 [2]. The power of impeachment is vested in the Texas House of Representatives according to Texas Constitution, Article 15, Section 1 [3]. Additionally, Texas Constitution, Article 15, Section 9(a) [4] describes the procedures for removal of an officer that had been previously appointed. This removal can take place only if two-thirds of the Texas Senate approves the removal. If the legislature is not in session when the governor desires to remove an officer, the governor shall call a special session of the senate for consideration of the proposed removal. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 65, Section 65.11 TEC, Chapter 65 [2] Texas Government Code, Chapter 665 Texas Statutes - Government [3] Texas Constitution, Article 15, Section 1 Texas Constitution, Article 15 [4] Texas Constitution, Article 15, Section 9(a) 146 Comprehensive Standard 3.2.6 - Board/Administration Distinction There is a clear and appropriate distinction, in writing and practice, between the policymaking functions of the governing board and the responsibility of the administration and faculty to administer and implement policy. Compliance Judgment: Compliance Narrative: There is a clear and appropriate distinction, in writing and practice, between the policymaking functions of The University of Texas System (UT System) Board of Regents (Board) and the responsibility of the administration and faculty of The University of Texas at San Antonio (UTSA) to administer and to implement policy. The Board is the authorized governing board for UTSA, as designated by Texas Education Code, (TEC), Chapter 65, Section 65.11 [1]. The policymaking function of the Board is outlined in TEC, Chapter 51, Section 51.352(b) [2], which states that “[t]he governing board of an institution of higher education shall provide the policy direction for each institution of higher education under its management and control.” The Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 10101 [3], states that “the rules adopted by the Board have the same force as statutes.” Further, to ensure that the rules provide the proper degree of autonomy to its institutions, Rule 10100 [4] states that the Regents’ Rules “should communicate an important governing principle rather than specifying operational detail” and “avoid dictating policy or procedure that could be better determined by an institution.” The Board holds regular meetings in February, May, July, August, November, and December. The agenda items and the minutes for each meeting of the Board illustrating the policymaking decisions undertaken by the Board can be found on The UT System website [5]. Regents’ Rules, Rule 20101, Section 1 [6], defines the role of the chancellor as “[t]he chief executive officer of The University of Texas System. The Chancellor reports to and is responsible to the Board of Regents. The Chancellor heads the System Administration, which is used by the Board to exercise its powers and authorities in the governance of the U. T. System. The Chancellor has direct line responsibility for all aspects of the U. T. System’s operations.” Regents’ Rules, Rules 20201, Section 4 [7], defines the duties and responsibilities of the institution’s president and specifically states that “[w]ithin the policies and regulations of the Board of Regents and under the supervision and direction of the appropriate Executive Vice Chancellor, the president has general authority and 147 responsibility for the administration of that institution.” Additionally, the president is expected to • • • “develop and administer plans and policies for the program, organization, and operation of the institution”; “interpret the System policy to the staff, and interpret the institution's programs and needs to the System Administration and to the public”; and “develop and administer policies relating to students.” Regents’ Rules, Rule 20201, Section 4.9 [8], requires that the president of each institution prepare rules and regulations for the governance of the institution in the form of a handbook of operating procedures. UTSA has published its own rules and regulations called the Handbook of Operating Procedures (HOP) [9] that provides institutional policies and procedures that support the Regent’s Rules. If a conflict arises between any provision in the HOP and any provision in the Regents' Rules, the provision in the Regents' Rules prevails and overrules any other provision. HOP, Section 1.1 [10], describes the duties and responsibilities for the administrative officers of UTSA. Regents’ Rules, Rule 31004 [11], discusses the rights and responsibilities of the faculty and outlines their primary duties in the four areas of teaching, research, administration, and contribution to society. Further, Regents’ Rules, Rule 40101 [12], establishes the faculty’s role in educational policy formulation for the institution: the “faculties of the institutions regularly offering instruction shall have a major role in the governance of their respective institutions in the following areas”: • • • • • • general academic policies and welfare; student life and activities; requirements of admission and graduation; honors and scholastic performance; approval of candidates for degrees; and faculty rules of procedure. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 65, Section 65.11 TEC, Chapter 65 [2] TEC, Chapter 51, Section 51.352(b) TEC, Chapter 51 148 Document Source of Document [3] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 10101 Regents’ Rules [4] Regents’ Rules, Rule 10100 [5] Board of Regents’ Meetings UT System Board of Regents [6] Regents’ Rules, Rule 20101, Section 1 Regents’ Rules, Rule 20101 [7] Regents’ Rules, Rule 20201, Section 4 Regents’ Rules, Rule 20201 [8] Regents’ Rules, Rule 20201, Section 4.9 [9] Handbook of Operating Procedures (HOP) UTSA Website [10] HOP, Chapter 1, Section 1.1 HOP Table of Contents [11] Regents’ Rules, Rule 31004 Regents’ Rules [12] Regents’ Rules, Rule 40101 149 Comprehensive Standard 3.2.7 - Organizational Structure The institution has a clearly defined and published organizational structure that delineates responsibility for the administration of policies. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has a clearly defined and published organizational structure that delineates responsibility for the administration of policies. Organizational Charts The organizational chart for UTSA is on the University website [1]. It illustrates the major functional units within UTSA and identifies those responsible for these units. Each of these units reports directly to the president. The president’s website [2] has links to the homepages of these units, which include their organizational structures. These units include the provost and vice president (VP) for Academic Affairs [3]; the VP for Business Affairs [4]; the VP for Community Services [5]; the VP for Research [6]; the VP for Student Affairs [7]; the VP for University Advancement [8]; the Office of Audit, Compliance and Risk Services [9]; the Office of Legal Affairs [10]; and the Office of External Affairs [11]. The president’s website also has links to The University of Texas System (UT System) Board of Regents’ (Board) website [12] and The UT System Chancellor’s website [13]. Administration of Policies The Board mandates that the president of each component institution prepare a handbook of operating procedures to provide rules and regulations for the governance of the institution. This handbook is subject to the approval of the Executive Vice Chancellor for Academic Affairs of The UT System. These rules and regulations cannot conflict with any part of the Rules and Regulations of the Board of Regents (Regents’ Rules) [14]. The UTSA Handbook of Operating Procedures (HOP) [15] complies with these requirements. Regents’ Rules, Rule 20201, Section 4 [16], defines the duties and responsibilities of the president of UTSA, who is the institution’s chief administrative officer. These duties include developing, administering, and interpreting the University’s plans and policies. The president, in conjunction with the executive and other offices listed above and the deans of each college, carries out these duties in accordance with Regents’ Rules, Rule 20102 [17]. The duties of the administrative offices and officers who serve the president are described in the HOP, Chapter 1, Section 1.1 [18]. 150 The procedure for amending the HOP is detailed in the HOP, Chapter 9, Section 9.3 [19]. The president has designated the Office of Audit, Compliance and Risk Services as the University office responsible for coordination of policy development and review. However, Regents’ Rules, Rule 40101, Section 3 [20], also stipulates that faculty shall have a major role in: general academic policies and welfare; student life and activities; requirements of admission and graduation; honors and scholastic performance; approval of candidates for degrees; and faculty rules of procedure. Therefore, new policies or policy changes affecting these areas are reviewed by the Faculty Senate. Please see the narrative for Comprehensive Standard 3.7.5 [21] for a discussion of this aspect of policy. Compliance with Policies and Procedures Audit, Compliance and Risk Services [9] provides assurance and consulting services to assist the president in ensuring the University’s policies and procedures are followed. These services help the University accomplish its objectives by systematically evaluating and improving the effectiveness of risk management, control, operational and governance processes. They also ensure a level of accountability and compliance with applicable laws, regulations, agreements and internal policies and procedures. UTSA’s Institutional Compliance Function [22] and UTSA’s Internal Audit Function [23] monitor adherence to UTSA's policies and procedures. Audit, Compliance and Risk Services uses the University-wide Risk Management (URM) [24] process as the primary risk assessment methodology. URM identifies risks for the core business processes within the University at the executive, midmanagement, and department/operation levels and facilitates management plans to mitigate identified risks. The president and vice presidents participate in an executivelevel risk assessment, which is incorporated into UTSA’s annual audit plan [25] and annual compliance plan [26]. Electronic compliance training [27] is provided to new employees upon their employment at the University and annually to existing benefits-eligible employees to ensure that they are in compliance with UTSA policies and procedures. Documentation: Document [1] University Organizational Chart Source of Document UTSA Website 151 Document Source of Document [2] Office of the President [3] Office of the Provost and Vice President for Academic Affairs Organizational Chart Office of the Provost and Vice President for Academic Affairs Website [4] Office of the Vice President for Business Affairs Organizational Chart Office of the Vice President for Business Affairs Website [5] Office of the Vice President for Community Services Organizational Chart Office of the Vice President for Community Services Website [6] Office of the Vice President for Research Organizational Chart Office of the Vice President for Research Website [7] Office of the Vice President for Student Affairs Organizational Chart Office of the Vice President for Student Affairs Website [8] Office of the Vice President for University Advancement Organizational Chart Office of the Vice President for University Advancement Website [9] Office of Audit, Compliance and Risk Services Organizational Chart Office of Audit, Compliance and Risk Services Website [10] Office of Legal Affairs UTSA Website [11] Office of External Affairs [12] University of Texas System Board of Regents UT System Website [13] UT System Office of the Chancellor [14] Rules and Regulations of the Board of Regents (Regents’ Rules) [15] Handbook of Operating Procedures (HOP) UTSA Website [16] Regents’ Rules, Rule 20201, Section 4 Regents’ Rules, Rule 20201 [17] Regents’ Rules, Rule 20102 Regents’ Rules 152 Document [18] HOP, Chapter 1, Section 1.1 Source of Document HOP Table of Contents [19] HOP, Chapter 9, Section 9.3 [20] Regents’ Rules, Rule 40101, Section 3 Regents’ Rules, Rule 40101 [21] Comprehensive Standard 3.7.5 Located within the UTSA Compliance Certification Report [22] Institutional Compliance Function Audit Compliance and Risk Services Website [23] Internal Audit Function [24] University-Wide Risk Management Process [25] Annual Audit Plan [26] Annual Compliance Plan [27] Compliance Training 153 Comprehensive Standard 3.2.8 - Qualified Administrative/Academic Officers The institution has qualified administrative and academic officers with the experience, competence, and capacity to lead the institution. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has qualified administrative and academic officers with the experience, competence, and capacity to lead the institution. As listed in the UTSA Handbook of Operating Procedures (HOP), Chapter 1, Section 1.1 [1], UTSA’s executive officers include the president, the provost and vice president (VP) for Academic Affairs, the VP for Business Affairs, the VP for Community Services, the VP for Research, the VP for Student Affairs, and the VP for University Advancement. Within Academic Affairs, eight college deans along with the dean of the Graduate School provide administrative oversight. Search plans are required for all administrative and academic officers and must be approved by the president. These plans contain the description of the position, the required qualifications, and the names of the persons serving on the search committee. The committee chair maintains all of these documents. As part of UTSA’s hiring and credentialing process, every administrative and academic officer must submit a curriculum vitae (CV). Job responsibilities of the administrative officers are evaluated with regard to their resumes and CVs to ensure that their qualifications are appropriate. Administrative officers serve without fixed terms and at the pleasure of the president. Texas Education Code (TEC), Chapter 51, Section 51.948 [2], addresses the issue of “qualified administration.” This code specifies that before an individual can be hired as an administrative or academic officer, the governing board (The University of Texas System [UT System] Board of Regents [Board]), “determines that the contract is in the best interest of the institution.” In addition, the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201 [3], defines the formal processes of selection and evaluation of the president of any component institution. Executive and Administrative Officers The information provided below includes brief biographical information on UTSA’s executive officers and links to detailed information (CVs/resumes) for those individuals. It also includes the names of key administrative officers in each division of the University and links to brief biographies and CVs for those individuals. Transcripts for the president and vice presidents are available in the Human Resources office. 154 Ricardo Romo, President [4] Ricardo Romo has served as president of UTSA since his appointment in May 1999. He holds a master's degree in history from Loyola Marymount University and a Ph.D. in history from The University of California, Los Angeles. Dr. Romo, a nationally respected urban historian, has had a distinguished career as a professor, vice provost, and university administrator in The University of California and The University of Texas (UT) Systems. His monograph, East Los Angeles: History of a Barrio, was published by UT Press, a leading publisher in the field. Dr. Romo has served in various editorial capacities for top-ranked academic journals such as the Social Science Quarterly, New Scholar, and Ethnic Affairs, as well as editing two monograph series. He was a fellow at the Center for Advanced Studies in the Behavioral Sciences at Stanford University from 1989 to 1990 and has received numerous fellowships and research grants, including one from the Mellon Foundation and one from the National Endowment for the Humanities. He has also received several teaching awards. In addition to his achievements as a faculty member and administrator, Dr. Romo has served on the President's Board of Advisers on Historically Black Colleges and Universities. In 2004, former Secretary of State Colin Powell appointed Dr. Romo as a US representative to the United Nations Educational Scientific and Cultural Organization, and in 2005, Dr. Romo was appointed to the Board of Directors of the Federal Reserve Bank of Dallas, San Antonio branch. Dr. Romo currently serves as the vice chair. In 2008, he received the Distinguished Alumnus Award from the Texas Exes Alumni Association. Dr. Romo was elected Chairman of the Board for the San Antonio Hispanic Chamber of Commerce (the largest US Hispanic Chamber organization) for 2006. In 2007, Governor Rick Perry appointed Dr. Romo to serve on the Commission for College Ready Texas. He serves on nearly 20 boards, many of them in San Antonio. He is active on several museum boards and is especially proud of his work with the United Way. John H. Frederick, Provost and Vice President for Academic Affairs [5] John H. Frederick earned his A.B. (Artium Baccalaurens) (1980) from Princeton University and his A.M. (Artium Magister) (1982) and Ph.D. (1985) from Harvard University. All his degrees are in chemistry. Following a three-year postdoctoral research appointment at The University of Washington, Seattle, Dr. Frederick joined the faculty of The University of Nevada, Reno (UNR), in 1988 as an assistant professor of theoretical chemistry. He was tenured in 1993 and promoted to full professor in 1998, becoming chair of the chemistry department in 1999. Dr. Frederick served as provost 155 and executive VP of UNR from July 2001 through June 2007. In June 2007, he accepted a position as senior fellow with the National Association of State Universities and Land Grant Colleges (NASULGC). While at NASULGC, he enlisted chief academic officers, scientific professional societies, and education policy makers to launch a new national initiative, the Science and Mathematics Teacher Imperative. In February 2008, Dr. Frederick accepted the position of provost and VP for Academic Affairs at UTSA. As provost, he is responsible for the academic mission of the University, including oversight of all its colleges, undergraduate studies, graduate school, honors college, faculty support, academic accountability, institutional research and many student community-related initiatives. The following individuals (links provided to brief biographies and CVs) hold key administrative positions within the Office of the Provost and VP for Academic Affairs: Vice Provosts Julius M. Gribou, Executive Vice Provost [6] David R. Johnson, Vice Provost for Academic and Faculty Support [7] Sandra T. Welch, Vice Provost for Accountability and Institutional Effectiveness [8] Lawrence Williams, Vice Provost and Dean of Undergraduate Studies [9] Jesse T. Zapata, Vice Provost, Downtown campus [10] Ken Pierce, Vice Provost, Information Technology, and Chief Information Officer [11] Deans Architecture - John D. Murphy, Jr., Dean [12] Business - Lynda de la Vina, Dean [13] Education and Human Development - Betty M. Merchant, Dean [14] Engineering - Mauli Agrawal, Dean [15] Graduate School - Dorothy Flannagan, Dean [16] Honors - Richard Diem, Dean [17] 156 Liberal and Fine Arts - Daniel Gelo, Dean [18] Library - Krisellen Maloney, Dean [19] Public Policy - Dennis Haynes, Interim Dean [20] Sciences - George Perry, Dean [21] Vice Presidents Kerry Kennedy, Vice President for Business Affairs [22] Kerry Kennedy has over thirty years of experience in public higher education executive financial and business management, corporate banking and public accounting. Almost twenty of these years have been spent in public higher education at The UT System Administration, The University of Alabama and most recently at UTSA. Since 2004, Mr. Kennedy has served as the VP for Business Affairs at UTSA, where he is responsible for budgeting and financial forecasting, human resources, facilities and capital improvement projects, campus police operations and emergency preparedness, environmental health and safety, purchasing and auxiliary services, including food service, bookstore operations and parking and transportation operations. The following individuals (links provided to brief biographies and CVs) hold key administrative positions within the Office of the VP for Business Affairs: Pamela Bacon, Associate Vice President, Administration [23] Janet Parker, Associate Vice President, Financial Affairs [24] Barbara Baran-Centeno, Associate Vice President, Human Resouces and Management Development [25] David Riker, Associate Vice President, Facilities [26] Lenora Chapman, Assistant Vice President, Financial Affairs, and Controller [27] David Hernandez, Chief of Police/Director of Public Safety [28] Jude Valdez, Vice President for Community Services [29] Jude Valdez obtained his Ph.D. in higher education management from The University of Texas at Austin where he later served as assistant dean in the College of Liberal and Fine Arts. Dr. Valdez serves as VP for Community Services at UTSA, where he oversees the University’s outreach services and extension programs, including the 157 Institute for Economic Development, Institute of Texan Cultures, PREP Program, P-20 Initiatives, Office of Community Outreach, Office of Extended Education/Special Events, UTSA Mexico Center and the Child and Adolescent Policy Research Institute. He was responsible for the planning and development of the University’s Downtown campus. Dr. Valdez’s twenty-year career at UTSA has included serving as the associate dean of the College of Business, assistant to the president and founding director for the Institute of Economic Development. While Dr. Valdez’s principle duties at UTSA are in the area of administration, he has taught and continues to teach in the Department of Management. He sits on the editorial board for two national small business and entrepreneurship journals. The following individuals (links provided to brief biographies and CVs) hold key administrative positions within the Office of the VP for Community Service: Robert McKinley, Associate Vice President [30] Rudy Reyna, Executive Director, San Antonio Prefreshman Engineering Program [31] Rachel Ruiz, Assistant Vice President, P-20 Initiatives [32] Timothy Gette, Executive Director, Institute of Texan Cultures [33] Belinda Saldana, Director, Office of Community Outreach [34] Harriett Romo, Director, Mexico Center, CAPRI [35] Frank Salazar, Director, Office of Extended Education and Downtown Special Events [36] Robert W. Gracy, Vice President for Research [37] Robert W. Gracy, who was named VP for Research at UTSA in March 2006, received his bachelor of science degree in chemistry and biological sciences from California Polytechnic University and his Ph.D. in biochemistry from The University of California, Riverside. Dr. Gracy’s research focuses on aging and chronic diseases resulting from oxidative damage. These include age-related damage to skin, the cornea, lens and chronic neuropathies including Alzheimer’s disease. Dr. Gracy was the recipient of Research Career Development and MERIT awards from the National Institutes of Health and research awards from the American Chemical Society, World Affairs Council of Greater Fort Worth and the AOA (Gutensohn-Denslow Award). He has published approximately two hundred research papers and book chapters and holds several patents in biotechnology. Dr. Gracy was a fellow of the Damon Runyon Cancer 158 Foundation at the Albert Einstein College of Medicine in New York City and a fellow of the Alexander von Humboldt Foundation in Germany. He also has held visiting professor positions in Germany, China, Thailand and Puerto Rico. In 1999, he was appointed by the governor to serve on the Texas Healthcare Information Council. In 2001, he was appointed by the governor to serve on the Texas Council on Science and Biotechnology Development. He serves as a consultant to the pharmaceutical and biotechnology industries and is on the scientific advisory board and board of directors of several such industries. The following individuals (links provided to brief biographies and CVs) hold key administrative positions within the Office of the VP for Research: Jeffrey E. Kantor, Senior Associate Vice President, Research Development [38] Marianne Woods, Senior Associate Vice President, Research Administration [39] Arturo O. Ayon, Associate Vice President for Research Development [40] Cory Hallam, Assistant Vice President for Commercialization [41] Kenneth Porter, Assistant Vice President for Technology Transfer [42] James J. Casey, Director of Contracts and Industrial Agreements [43] Judith W. Grant, Director, Institutional Review Board [44] James G. MacMillan, Research Compliance Director [45] Marcel I. Perret-Gentil, University Veterinarian and Director, Laboratory Animal Resources [46] Gaige Paine, Vice President for Student Affairs [47] Gage Paine holds a JD (Juris Doctor) from Texas Tech University and a Ph.D. in educational administration from The University of Texas at Austin. Her dissertation, “A Study of the Development of Services for Students with Disabilities at Selected Universities,” focused on the impact of public policy on organization development in the area of disability services. Prior to her current position as VP for Student Affairs at UTSA, Dr. Paine served as VP for Student Affairs and dean of Student Life at Southern Methodist University (SMU), Dallas, Texas (1997-2000) and associate dean of students at The University of Texas at Austin, working in the areas of judicial affairs and disability services (1986-1997). She has taught a variety of classes and workshops on effective leadership at UTSA, Trinity University and SMU. She has also presented workshops at numerous statewide and national conferences on topics such as the Americans with 159 Disabilities Act, sexual harassment, hazing, and legal issues in higher education. She is a member of the National Association of Student Personnel Administrators (TACUSPA). Locally, she is a member of the board of directors for the San Antonio Youth Centers. The following individuals (links provided to brief biographies and CVs) hold key administrative positions within the Office of the VP for Student Affairs: Samuel Gonzales, Associate Vice President for Student Affairs and Student Services [48] Kevin S. Price, Associate Vice President for Student Life and Dean of Students [49] Lisa Blazer, Assistant Vice President for Student Financial Aid and Enrollment Services [50] Joseph DeCristoforo, Assistant Vice President and Registrar [51] George Norton, Assistant Vice President, Admissions, Orientation and Family Programs [52] Marjie M. French, Vice President for University Advancement [53] Marjie M. French received a bachelor of arts degree from The University of St. Thomas in Houston in May 1979. She joined UTSA as VP for University Advancement in January 2008. Ms. French has more than 20 years of professional development experience in fundraising and development, having held positions as VP of development at The University of Texas at Dallas, associate director of development at The University of Texas at Austin and supervisor of development programs at The University of Houston. She has participated in campus development campaigns in excess of $1.6 billion, and has experience supervising all aspects of development, including operations, alumni relations, major gifts, annual fund, communications and endowment services. The following individuals (links provided to brief biographies and CVs) hold key administrative positions within the Office of the VP for University Advancement: David Gabler, Associate Vice President, Communications and Marketing [54] Eric Gentry, Assistant Vice President, Development [55] Jane Burton, Alumni Programs [56] 160 Documentation: Document Source of Document [1] Handbook of Operating Procedures (HOP), Chapter 1, Section 1.1 HOP Table of Contents [2] Texas Education Code (TEC), Chapter 51, Section 51.948 TEC, Chapter 51 [3] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201 Regents’ Rules [4] Ricardo Romo, President N/A [5] John H. Frederick, Provost and Vice President for Academic Affairs N/A [6] Julius M. Gribou, Executive Vice Provost N/A [7] David R. Johnson, Vice Provost for Academic and Faculty Support N/A [8] Sandra T. Welch, Vice Provost for Accountability and Institutional Effectiveness N/A [9] Lawrence Williams, Vice Provost and Dean of Undergraduate Studies N/A [10] Jesse T. Zapata, Vice Provost, Downtown Campus N/A [11] Ken Pierce, Vice Provost, Information Technology, and Chief Information Officer N/A [12] John D. Murphy, Jr., Dean of the College of Architecture N/A [13] Lynda de la Vina, Dean of the College of Business N/A 161 Document Source of Document [14] Betty M. Merchant, Dean of the College of Education and Human Development N/A [15] Mauli Agrawal, Dean of the College of Engineering N/A [16] Dorothy Flannagan, Dean of the Graduate School N/A [17] Richard Diem, Dean of the Honors College N/A [18] Daniel Gelo, Dean of the College of Liberal and Fine Arts N/A [19] Krisellen Maloney, Dean of the Library N/A [20] Dennis Haynes, Interim Dean of the College of Public Policy N/A [21] George Perry, Dean of the College of Sciences N/A [22] Kerry Kennedy, Vice President for Business Affairs N/A [23] Pamela Bacon, Associate Vice President, Administration N/A [24] Janet Parker, Associate Vice President, Financial Affairs N/A [25] Barbara Baran-Centeno, Associate Vice President, Human Resources and Management Development N/A [26] David Riker, Associate Vice President, Facilities N/A [27] Lenora Chapman, Assistant Vice President, Financial Affairs, and Controller N/A 162 Document Source of Document [28] David Hernandez, Chief of Police/Director of Public Safety N/A [29] Jude Valdez, Vice President for Community Services N/A [30] Robert McKinley, Associate Vice President N/A [31] Rudy Reyna, Executive Director, San Antonio Prefreshman Engineering Program N/A [32] Rachel Ruiz, Assistant Vice President, P-20 Initiatives N/A [33] Timothy Gette, Executive Director, Institute of Texan Cultures N/A [34] Belinda Saldana, Director, Office of Community Outreach N/A [35] Harriett Romo, Director, Mexico Center (CAPRI) N/A [36] Frank Salazar, Director, Office of Extended Education and Downtown Special Events N/A [37] Robert W. Gracy, Vice President for Research N/A [38] Jeffrey E. Kantor, Senior Associate Vice President, Research Development N/A [39] Marianne Woods, Senior Associate Vice President, Research Administration N/A [40] Arturo O. Ayon, Associate Vice President for Research Development N/A [41] Cory Hallam, Assistant Vice President for Commercialization N/A 163 Document Source of Document [42] Kenneth Porter, Assistant Vice President for Technology Transfer N/A [43] James J. Casey, Director of Contracts and Industrial Agreements N/A [44] Judith W. Grant, Director, Institutional Review Board N/A [45] James G. MacMillan, Research Compliance Director N/A [46] Marcel I. Perret-Gentil, University Veterinarian and Director, Laboratory Animal Resources N/A [47] Gaige Paine, Vice President for Student Affairs N/A [48] Samuel Gonzales, Associate Vice President for Student Affairs and Student Services N/A [49] Kevin S. Price, Associate Vice President for Student Life and Dean of Students N/A [50] Lisa Blazer, Assistant Vice President for Student Financial Aid and Enrollment Services N/A [51 Joseph DeCristoforo, Assistant Vice President and Registrar N/A [52] George Norton, Assistant Vice President, Admissions, Orientation and Family Programs N/A [53] Marjie M. French, Vice President for University Advancement N/A [54] David Gabler, Associate Vice President, Communications and Marketing N/A [55] Eric Gentry, Assistant Vice President, Development N/A 164 Document [56] Jane Burton, Director, Alumni Programs Source of Document N/A 165 Comprehensive Standard 3.2.9 - Faculty/Staff Appointment The institution defines and publishes policies regarding appointment and employment of faculty and staff. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) defines and publishes policies regarding appointment and employment of faculty and staff. All open positions can be found on the Human Resources Employment Opportunities website [1]. Faculty and staff positions at UTSA must be advertised appropriately. Faculty advertisements [2] are monitored by the Office of the Vice Provost for Academic and Faculty Support (VPAFS), and the Office of Equal Opportunity Services (EOS) [3]. The Office of Human Resources reviews and approves advertisements for staff positions [4]. Faculty Appointment Guidance for faculty appointments and the appropriate faculty titles for appointment are provided by The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 31001 [5]. The definition of what constitutes a faculty member at UTSA can be found in the UTSA Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 [6]. In addition, the faculty recruiting policy is published in the HOP, Chapter 2, Section 2.4 [7]. This policy addresses the appropriate procedures to be used in advertising for faculty positions to ensure compliance with all relevant laws and regulations. The faculty appointment policy is published in the HOP, Chapter 2, Section 2.5(I) [8]. This policy describes the general faculty appointment policy and provides relevant definitions involved in faculty appointments. This policy applies to both initial appointments and reappointments. Faculty members are appointed to one of the titles and tenure track status published in the HOP, Chapter 2, Section 2.2 [9]. Details on all faculty hiring policies and practices are also published in the UTSA Faculty Recruiting Manual [10], which is available on the website of the VPAFS (VPAFS) and distributed in the mandatory training sessions for faculty search committees. These sessions are conducted by staff from the Offices of the VPAFS and EOS. Faculty Employment In addition to the appointment policies noted above, UTSA defines and publishes a wide variety of policies and procedures covering the rights of faculty in the HOP, Chapter 2 166 [11]. See the narratives for Comprehensive Standards 3.7.1 [12], 3.7.2 [13], 3.7.3 [14], 3.7.4 [15], and 3.7.5 [16] for detailed discussions of important issues related to faculty. Staff Appointment The authority to appoint staff is delegated to the chief executive officer of each UT System institution by the Board in its Regents’ Rules, Rule 30102 [17]. See the narrative for Core Requirement 2.3 [18] for more information on the chief executive officer. The UTSA staff recruitment policy is published in the HOP, Chapter 3, Section 3.2 [19]. Staff Employment In addition to the appointment issues noted above, UTSA defines and publishes a wide variety of policies and procedures related to the rights and duties of staff in the HOP, Chapter 3 [20]. See the narrative for Comprehensive Standard 3.2.10 [21] for a description of staff evaluations. Administrative Staff Appointment The HOP, Chapter 1, Section 1.1 [22], identifies and defines UTSA's administrative officers. The policy on appointment and employment of executive-level administrative personnel is published in the HOP, Chapter 1, Section 1.2 [23]. UTSA’s policy complies with Regents’ Rules, Rule 20102 [24], which stipulates that “the president of each institution [has] the responsibility for the appointment and dismissal of all other administrative officers of each institution, including vice presidents, and deans,” subject to the “prior approval of the appropriate Executive Vice Chancellor.” However, the president is not required to seek prior approval for the appointment of department chairs. Administrative Staff Employment Regents' Rules, Rule 31101 [25] and HOP, Chapter 1, Section 1.2 [23], provide information on the evaluation of administrators other than the president. See the narrative for Comprehensive Standard 3.2.10 [21] for a description of administrative staff evaluations. Other Employment Policies and Procedures - All Personnel In addition to policies related to particular categories of employees, in the HOP, Chapters 4 [26] and 9 [27], UTSA also defines and publishes policies addressing UT 167 System rules, and regulatory and legal issues that pertain to all personnel administrators, faculty and staff. Documentation: Document Source of Document [1] UTSA Employment Opportunities Human Resources Website [2] Advertisements Vice Provost for Academic and Faculty Support (VPAFS) Website - Guidelines, Forms, Manuals and other Documentation - Faculty Recruitment Manual 2008-2009 [3] Office of Equal Opportunity Services UTSA Website [4] Advertising Office of Human Resources Website – Recruitment Guidelines [5] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 31001 Regents’ Rules [6] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 HOP Table of Contents [7] HOP, Chapter 2, Section 2.4 [8] HOP, Chapter 2, Section 2.5(I) [9] HOP, Chapter 2, Section 2.2 [10] Faculty Recruitment Manual 2008-2009 VPAFS Website - Guidelines, Forms, Manuals and other Documentation [11] HOP, Chapter 2 Index HOP Table of Contents [12] Comprehensive Standard 3.7.1 Located within the UTSA Compliance Certification Report [13] Comprehensive Standard 3.7.2 168 Document Source of Document [14] Comprehensive Standard 3.7.3 [15] Comprehensive Standard 3.7.4 [16] Comprehensive Standard 3.7.5 [17] Regents’ Rules, Rule 30102 Regents’ Rules [18] Core Requirement 2.3 Located within the UTSA Compliance Certification Report [19] HOP, Chapter 3, Section 3.2 HOP Table of Contents [20] HOP, Chapter 3 Index HOP Table of Contents [21] Comprehensive Standard 3.2.10 Located within the UTSA Compliance Certification Report [22] HOP, Chapter 1, Section 1.1 HOP Table of Contents [23] HOP, Chapter 1, Section 1.2 [24] Regents’ Rules, Rule 20102 Regents’ Rules [25] Regents’ Rules, Rule 31101 [26] HOP, Chapter 4 Index HOP Table of Contents [27] HOP, Chapter 9 Index HOP Table of Contents 169 Comprehensive Standard 3.2.10 - Administrative Staff Evaluations The institution evaluates the effectiveness of its administrators on a periodic basis. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) evaluates the effectiveness of its administrators on a periodic basis. Annual Reviews The Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30501, Section 1 [1], requires annual evaluations of all University of Texas System (UT System) employees for three purposes: improvement of performance, consideration for promotion, and merit salary review. As per UTSA’s Handbook of Operating Procedures (HOP), Chapter 3, Section 3.1 [2], supervisors are expected to conduct a written performance evaluation for all regular classified and administrative and professional employees annually. The president reviews all vice presidents (VPs) each spring. All VPs are required to review annually all administrative employees who report directly to them. The provost/VP for Academic Affairs is required to review annually all administrative employees who report directly to him or her, including the vice provosts and deans. Deans are required to review annually the associate deans and department chairs who report directly to them. Copies of all these evaluations are retained at the Human Resources department. Periodic Reviews Regents’ Rules, Rule 31101 [3], provides a detailed procedure for conducting periodic evaluations of administrators with input from faculty, staff, students, and (where appropriate) external constituents. Section 2 specifies that “the evaluation of the vice presidents and deans is primarily the responsibility of the president or delegate.” Section 3 specifies that “[e]ach academic administrator below the level of president of an institution should be reviewed at least every six years. A committee appointed by the president or provost of the institution shall conduct the review. A written report will contain the substance of the review.” The HOP, Chapter 1, Section 1.2 [4] (under revision to separate its appointment and evaluation components), delegates the evaluation of the provost/VP for Academic Affairs to the president. Under normal circumstances, the provost/VP for Academic Affairs is formally evaluated no later than the end of a six-year period of service. In this 170 periodic review, the president may consult faculty, student, staff and administrators as he or she deems advisable using a multi-rater, team approach. The HOP, Chapter 1, Section 1.2 [4], also delegates the evaluation of academic deans to the provost/VP for Academic Affairs. Under normal circumstances, an academic dean is formally evaluated no later than the end of a six-year period of service. In this periodic review, the provost/VP for Academic Affairs may consult faculty, student, staff and administrators as he or she deems advisable using a multi-rater, team approach. The provost/VP for Academic Affairs may also conduct a developmental review after a dean’s third year of service. This review is less extensive than the sixth year review; however, it considers the same performance elements. The decision concerning reappointment or non-reappointment of academic deans is made by the president upon the recommendation of the provost/VP for Academic Affairs. The Guidelines for the Appointment and Selection of Department Chairs [5] delegates the evaluation of department chairs to the dean of the college. This evaluation is based upon the chair's record in advancing the department’s role in the college’s mission. Under normal circumstances, the dean solicits faculty input regarding the chair’s performance in the fall semester of the third year of the chair’s term. The department faculty’s written responses state the strengths and weaknesses of the chair’s record and include their vote to recommend to the dean either to reappoint the chair for a second term or to remove the chair. All comments to the dean are confidential to the extent permitted under law. A chair is normally appointed to a three-year term that is renewable at the discretion of the dean. The president, upon the recommendation of the provost/VP for Academic Affairs and the dean, makes the final decision concerning reappointment or non-reappointment of a department chair. Copies of two recent dean evaluations are attached [6] [7], as well as the "Schedule of Dean's Six Year Formal Reviews" [8]. In addition, a letter from the president [9] attests to the regular evaluation of the vice presidents. Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30501, Section 1 Regents’ Rules, Rule 30501 [2] Handbook of Operating Procedures (HOP), Chapter 3, Section 3.1 HOP Table of Contents 171 Document Source of Document [3] Regents’ Rules, Rule 31101 Regents’ Rules [4] HOP, Chapter 1, Section 1.2 HOP Table of Contents [5] Guidelines for the Appointment and Selection of Department Chairs Vice Provost for Academic and Faculty Support Website – Guidelines, Forms, Manuals and other Documentation [6] Dean 1 Evaluation N/A [7] Dean 2 Evaluation N/A [8] Schedule of Dean’s Six Year Formal Reviews N/A [9] Letter from the President Regarding Evaluation of Vice Presidents N/A 172 Comprehensive Standard 3.2.11 - Control of Intercollegiate Athletics The institution’s chief executive officer has ultimate responsibility for, and exercises appropriate administrative and fiscal control over, the institution’s intercollegiate athletics program. Compliance Judgment: Compliance Narrative: The president of The University of Texas at San Antonio (UTSA) has ultimate responsibility for, and exercises appropriate administrative and fiscal control over, UTSA’s intercollegiate athletics program. The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4 [1], states: “Within the policies and regulations of the Board of Regents and under the supervision and direction of the appropriate Executive Vice Chancellor, the president has general authority and responsibility for the administration of that institution.” With respect to the president’s responsibility for intercollegiate athletics, Regents’ Rules, Rule 20201, Section 4.13 [2] states: “The president of each general academic institution of The University of Texas System that engages in intercollegiate athletic activities shall ensure that necessary rules and regulations are made so as to comply with the current General Appropriations Act [3].” Specifically, the General Appropriations Act, Article III, Section 9 [4] states, “no funds under control of intercollegiate athletics may be used to purchase alcoholic beverages; no educational and general funds appropriated may be used for the operation of intercollegiate athletics.” UTSA is a member of the National Collegiate Athletic Association (NCAA) [5] and the Division I Southland Conference [6] and abides by the rules and regulations of both organizations. NCAA Constitution, Article 2.1.1 [7], requires the chief executive officer to be “responsible for all aspects of athletics program administration, including approval of the budget and audit of all expenditures.” The UTSA president serves as a member of the Council of Presidents of the Southland Conference, which conducts an annual meeting to discuss conference and NCAA issues. Administrative Control As stated in UTSA’s Handbook of Operating Procedures (HOP), Chapter 7.1 [8], the president appoints “the Athletic Director to administer the UTSA intercollegiate athletics program. In concert with the Athletic Director, the President shall appoint all head and assistant coaches and Athletic Department personnel. The President will assign the Athletic Director’s responsibilities. The Athletic Director will then assign specific 173 responsibilities to all coaches and Athletic Department personnel.” The Student Affairs Organizational Chart [9] shows that the athletic director reports directly to the vice president for Student Affairs (VPSA), who in turn reports to the president. The athletic director and the VPSA meet weekly to discuss athletics program issues. The VPSA regularly briefs the president on major issues; the president provides guidance and directions as necessary. Additionally, UTSA has a standing committee on athletics, the Athletic Council (AC) [10]. The president, an ex officio member of the AC, prepares the charge for the council and designates the chairperson. The AC advises the president, through the VPSA, on all matters of policy and procedures for the operation of the intercollegiate athletics program to ensure compliance with all rules and regulations, including those of the NCAA. The AC is an advisory body on all athletic program issues, including rules compliance, institutional control, fiscal integrity, academic integrity and student-athlete welfare. It has broad representation and includes students, faculty (including the faculty athletics representative), representatives from each vice presidential area, representatives from the Offices of Admissions, the Registrar, Financial Aid and Institutional Compliance/Audit, and key athletics personnel (including the director of athletics). The AC also reviews proposed NCAA legislation and provides input to the president, faculty representatives and other involved parties. The president is ultimately responsible for the conduct of Intercollegiate Athletics at UTSA; all recommendations of the AC are advisory to the president. Minutes of the council [11], [12] reflect its role in assisting and advising the president on all athletics issues and concerns. According to the NCAA Constitution, Article 6.3 [13], every ten years, each NCAA Division I member institution must conduct an institutional self-study. This self-study is verified and evaluated by an external peer review team as a component of a certification program to determine whether or not the institution is in compliance with the NCAA Operating Principles. A primary component of the athletics certification process is to confirm that the institution’s president provides the appropriate oversight to the Department of Intercollegiate Athletics. On April 15, 2008, the NCAA Division I Committee on Athletics Certification [14] announced that UTSA had been certified. The external peer review team’s written report confirmed UTSA’s compliance with appropriate presidential authority and oversight. Additionally, in accordance with the NCAA Constitution, Article 30.3 [15], the president certifies each academic year that UTSA is in compliance with NCAA rules (Certification of Compliance for Institutions Form 08-I [16]). 174 Fiscal Control The Department of Intercollegiate Athletics follows the same general budgeting process used by all departments. During the spring semester of each year, the senior associate athletics director for Business and Facilities works with the director of athletics, other senior members of the department staff and all head coaches to develop a proposed budget for the upcoming fiscal year. This proposed budget is then submitted to the Office of the VPSA for approval. As a part of this budget development process, the department also participates in numerous budget oversight activities. This includes, but is not limited to, participation in annual student fee committee hearings, annual student affairs budget hearings, annual university budget submission processes and reconciliation of financial accounts, both for present year and upcoming year projections. The Offices of both the VPSA and the vice president for Business Affairs review the department’s annual budget. It is also included in the University budget, which is submitted to the president’s executive level committee for Campus Management and Operations. The final budget is then submitted to The UT System Board of Regents (Board) for approval. In addition to the budget process, the department annually reviews its pro forma statement to ensure that future revenue projections are adequate to cover expenses. The pro forma statement is updated as needed. As outlined in the NCAA Constitution, Article 6.2.3 [17], The UT System Audit Office annually performs the agreed-upon procedures required by the NCAA financial audit guidelines on the accounting records and the system of internal controls of UTSA’s intercollegiate athletic program. The purpose of the report is to ensure that UTSA’s management is made aware of all recorded expenditures for athletic purposes and to assist the institution in exercising control over expenditures made for or on behalf of the intercollegiate athletics program. The president annually approves the agreed-upon procedures that The UT System Audit Office will perform in the engagement letter [18]. The NCAA Agreed-Upon Procedures Reports for the last three fiscal years are provided to demonstrate compliance with this requirement [19], [20], [21]. UTSA has taken corrective actions to implement all the recommendations from the NCAA Agreed-Upon Procedures Reports. The NCAA also requires that institutions submit revenues and expenses information to their athletic department as well as other general information online by January 15th of each year. The NCAA Revenue and Expenses Report [22] is reviewed and approved by the president prior to submitting electronically through the NCAA Membership Financial Reporting System [23]. 175 Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4 Regents’ Rules, Rule 20201 [2] Regents’ Rules, Rule 20201, Section 4.13 [3] General Appropriations Act State of Texas [4] General Appropriations Act, Article III, Section 9 General Appropriations Act [5] National Collegiate Athletic Association (NCAA) Members NCAA Website - About the NCAA - Membership [6] Division I Southland Conference Website N/A [7] NCAA Constitution, Article 2.1.1 NCAA Website [8] Handbook of Operating Procedures (HOP), Chapter 7.1 HOP Table of Contents [9] Student Affairs Organizational Chart Student Affairs Website - Vice President for Student Affairs (VPSA) - Organizational Chart [10] University Standing Committee on Athletics University Governance Website - Standing Committees Athletics [11] Athletics Council Meeting on November 11, 2008 N/A [12] Athletics Council Meeting on December 12, 2008 N/A [13] NCAA Constitution, Article 6.3 NCAA Website [14] NCAA Committee on Athletics Certification Announcement N/A [15] NCAA Constitution, Article 30.3 NCAA Website 176 Document Source of Document [16] Certification of Compliance for Institutions Form 08-I N/A [17] NCAA Constitution, Article 6.2.3 NCAA Website [18] 2008 NCAA Agreed-Upon Procedures Engagement Letter N/A [19] NCAA Agreed-Upon Procedures Report for FYE 8-31-06 N/A [20] NCAA Agreed-Upon Procedures Report for FYE 8-31-07 N/A [21] NCAA Agreed-Upon Procedures Report for FYE 8-31-08 N/A [22] NCAA Revenue and Expenses Report N/A [23] NCAA Membership Financial Reporting System NCAA Website 177 Comprehensive Standard 3.2.12 - Fund-Raising Activities The institution’s chief executive officer controls the institution’s fundraising activities exclusive of institution-related foundations that are independent and separately incorporated. Compliance Judgment: Compliance Narrative: The president of The University of Texas at San Antonio (UTSA) controls the institution’s fundraising activities. As the chief executive officer, the president is actively involved in the direction and oversight of UTSA’s development program, either directly or through delegated representatives of the UTSA University Advancement organization. UTSA does not have institution-related foundations that are independent and separately incorporated, as noted in the narrative and documentation for Comprehensive Standard 3.2.13 [1]. The University of Texas System (UT System) Board of Regents (Board) has delegated to the president general authority and responsibility for administration of the institution. Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4.11 [2], states that the president is to “assume active leadership in developing private fund support for the institution in accordance with policies and procedures established in the Regents’ Rules and Regulations.” The president’s job description [3] further documents his responsibility to “develop and administer plans and policies,” “supervise expenditures,” and “assume active leadership in developing private fund support for the institution.” Additionally, Regents’ Rules, Rule 60101, Section 5 [4] states, “[t]he Board of Regents delegates to the Chancellor or the president of an institution . . . the authority to accept conforming gifts, including pledges, other than gifts of real property, that are not processed or administered by the Office of External Relations, and the authority to take any and all desirable actions relating to the administration and management of gifts accepted by the Chancellor or the president of the institution, as may be permitted by applicable law, policies, these Regents’ Rules and Regulations, and the U.T. System Gift Acceptance Procedures” [5]. Regents’ Rules, Rule 60301, Section 3 [6], authorizes the president to establish a development board and to appoint its members. It also outlines the role and purpose of the development board. The UTSA Development Board assists in the development plans and programs of the University with an emphasis on increasing private support. While the president has ultimate responsibility for all fundraising activities, he delegates the planning and administration of a program of external support and the coordination of 178 fundraising activities to the Vice President for University Advancement (VPUA). Pursuant to the delegated authority of the institution’s chief executive officer, the VPUA serves as the control mechanism for all UTSA’s fundraising activities. As documented in the VPUA’s job description [7], this vice president is a member of the University leadership and is responsible for “planning and directing all philanthropic initiatives for the University, including major and annual gifts, corporate, foundation, private endowment development, grants, and alumni giving.” The VPUA meets with the president weekly or more frequently as necessary. The planning and administration of fundraising activities is further demonstrated through gift acceptance policies and procedures, weekly meetings and periodic reports, pursuant to the UTSA Handbook of Operating Procedures (HOP), Chapter 9, Section 9.23 [8]. This responsibility is managed and controlled by the Office of Development, which reports to the VPUA. The VPUA maintains records of all gifts received and ensures that such monies are deposited into appropriate accounts so that no gifts for educational or general purposes are used for operation of intercollegiate athletics. Moreover, the VPUA controls the constituent database for UTSA whereby donor visits, solicitations, communications, and other affinities and involvement are tracked and reviewed. Authorization to make a solicitation for a private gift for athletic purposes is subject to the prior approval of the Office of Development. The HOP, Chapter 9, Section 9.23 [8], further outlines the procedures for private gift solicitation: “Coordination and clearance procedures apply to gift requests of $1,000 or more. Requests below $1,000 must be checked against a master list of major donor prospects. Multiple appeals to prospective donors with multiple interests (e.g., those already on the master list) are coordinated through the ‘Request for Fundraising Authorization and Priority’ form. This form is available from the Office of the VPUA and the Office of Development. When volunteers or advisory board members are involved in solicitation efforts on behalf of a college or other university unit, it is the responsibility of the dean or unit director to assure that solicitation efforts by volunteers are coordinated by these procedures.” Each year, the Office of Audit, Compliance and Risk Services conducts a risk assessment [9], [10] exercise involving input from persons knowledgeable about each operational area of the University. Development activities are audited if the risk score (which ranges from "low" to "severe") indicates that it provides a significant risk for the area to meet its goals and objectives. See the list of development activities under "University Relations and Alumni Affairs" in the risk tool. The audit plan, findings and any corrections are communicated to the University Audit Committee (which includes the president, all vice presidents, a member from UT System internal audit, and an outside independent member with knowledge of audit and risk). 179 Documentation: Document Source of Document [1] Comprehensive Standard 3.2.13 Located within the UTSA Compliance Certification Report [2] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20201, Section 4.11 Regents’ Rules, Rule 20201 [3] President’s Job Description N/A [4] Regents’ Rules, Rule 60101, Section 5 Regents’ Rules, Rule 60101 [5] UTS138 - Gift Acceptance Procedures University of Texas System Policy Office Website [6] Regents’ Rules, Rule 60301, Section 3 Regents’ Rules, Rule 60301 [7] Vice President for University Advancement’s Job Description N/A [8] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.23 HOP Table of Contents [9] Risk Assessment Request Email N/A [10] Risk Assessment Tool FY 09-10 N/A 180 Comprehensive Standard 3.2.13 – Institution-Related Foundations Any institution-related foundation not controlled by the institution has a contractual or other formal agreement that (1) accurately describes the relationship between the institution and the foundation and (2) describes any liability associated with that relationship. In all cases, the institution ensures that the relationship is consistent with its mission. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) does not have any related foundations or any relationships with other corporate entities whose primary purpose is to support the institution and/or its programs. The Rules and Regulations of the Board of Regents, Rule 60301, Section 6 [1] states: “Internal foundations are not encouraged and shall not be established or maintained except with the approval of the president of the institution, the Vice Chancellor for External Relations, the appropriate Executive Vice Chancellor, the Chancellor, and the Board of Regents.” Documentation: Document [1] Rules and Regulations of the Board of Regents, Rule 60301, Section 6 Source of Document Regents' Rules, Rule 60301 181 Comprehensive Standard 3.2.14 - Intellectual Property Rights The institution’s policies are clear concerning ownership of materials, compensation, copyright issues, and the use of revenue derived from the creation and production of all intellectual property. These policies apply to students, faculty, and staff. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio’s (UTSA) policies are clear concerning ownership of materials, compensation, copyright issues, and the use of revenue derived from the creation and production of all intellectual property. These policies apply to faculty, staff and students. The University of Texas System (UT System) has established the Intellectual Property Policy and Guidelines [1] for faculty, staff and students regarding the ownership of materials, compensation, copyright issues, and the use of revenue derived from the creation and production of all intellectual property. The Rules and Regulations of the Board of Regents (Regents’ Rules) are incorporated into the Intellectual Property Policy and Guidelines and consist of the following: • • • • • • Regents’ Rule 90101 [2] – Rules for Intellectual Property: Purpose, Scope, Authority Regents’ Rule 90102 [3] – Intellectual Property Rights and Obligations Regents’ Rule 90103 [4] – Equity Interests Regents’ Rule 90104 [5] – Business Participation and Reporting Regents’ Rule 90105 [6] – Execution of Legal Documents Related to Intellectual Property Regents’ Rule 90106 [7] – Income from Intellectual Property The review procedures established by these policies are intended to safeguard The UT System's interest in intellectual property without significantly impeding the free exchange of information or the right to publish. Under the basic policy, the ownership of intellectual property rights initially resides in the inventor, author or creator. If the intellectual property results from work done wholly on his or her own time and without any UT System support, the inventor, author or creator retains all rights of ownership. When intellectual property results from work done on UT System time, using its facilities, or with any UT System support, the Institutional Patent Committee of the appropriate component institution must submit any invention or discovery that the creator believes may be patentable for consideration. The UT System administration 182 will review the recommendation of the institution and determine whether or not The UT System desires to exploit its interest in the intellectual property. If The UT System does not desire to exploit its interest in the intellectual property, whether by seeking patent protection or otherwise, the creator is notified and is thereafter free to deal with the intellectual property as he or she chooses. In such instances, The UT System ordinarily will reserve a nonexclusive, royalty-free license to use the intellectual property for research and teaching purposes. When The UT System desires to exploit its interest in the intellectual property, the creator must assign all rights to The UT System Board of Regents (Board). Exploitation by The UT System may or may not involve filing a patent application. The UT System Office of General Counsel and component institutions will cooperate in negotiating and drafting patent and technology license agreements with interested third parties. Where appropriate, entities that sponsor research projects may be granted preferential options to license resultant inventions and technology. Income derived from commercial exploitation of inventions or discoveries by The UT System is split 50/50 between the creator and The UT System once licensing and patent prosecution costs are recaptured. Subject to prior approval by the Board as an agenda item, each component may include provisions in its handbook of operating procedures to adjust the allocation of royalties between the creator and the System, but in no event may the creator receive more than 50 percent or less than 25 percent. In some instances, The UT System may contractually assign all or a portion of the intellectual property rights associated with a particular grant or research program to the third party, in which case the creator's rights are subject to the provisions of such contract. To further assist administrators, faculty, staff and students in implementing the Basic Intellectual Property policy, the Board has adopted a separate statement of policy and guidelines for use in: • • • negotiating, reviewing and approving sponsored research agreements, patent and technology license agreements with private entities [8]; trademark licenses agreements [9]; and copyrighted materials [10]. The UTSA Handbook of Operating Procedures, Chapter 2, Section 2.27 [11], outlines the policies regarding ownership of materials, compensation, copyright issues, and allocation of revenue and is consistent with UT System Intellectual Property Policy and Guidelines. Additionally, UTSA is part of a consortium, South Texas Technology Management (STTM) [12], which is a regional technology transfer office that serves UTSA, The 183 University of Texas at Brownsville, The University of Texas Pan American, and The University of Texas Health Science Center at San Antonio. Its mission is to provide comprehensive and integrated technology development services for the campuses. It uses the most effective protection and commercialization strategies to stimulate and capitalize on the University’s intellectual property portfolio, thereby achieving maximum economic and humanitarian value for the institutions, its staff, and the community. These policies have been followed, and from September 1, 2008 through July 10, 2009, 25 disclosures were submitted by UTSA faculty to STTM. In addition, with regard to patents, UTSA filed four patent applications, no patents were issued, and one patent was licensed during this same period. Documentation: Document Source of Document [1] UT System Intellectual Property Policy and Guidelines UT System Office of General Counsel Website [2] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 90101 Regents’ Rules [3] Regents’ Rules, Rule 90102 [4] Regents’ Rules, Rule 90103 [5] Regents’ Rules, Rule 90104 [6] Regents’ Rules, Rule 90105 [7] Regents’ Rules, Rule 90106 [8] UT System Guidelines for Management and Marketing of Intellectual Property, Section 1 [9] UT System Guidelines for Trademark Licensing UT System Office of General Counsel Website [10] UTS107 – Use of Copyrighted Materials UT System Policy Office Website [11] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.27 HOP Table of Contents 184 Document [12] South Texas Technology Management (STTM) Source of Document UT System Website 185 Comprehensive Standard 3.3.1.1 - Educational Programs The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: educational programs, to include student learning outcomes. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: educational programs, to include student learning outcomes. Each educational (academic) program at UTSA identifies student learning outcomes, assesses whether the program has achieved those outcomes, and uses the results of the assessments to improve the program. UTSA defines an academic program as a program of study over a period of time that leads to a degree. Currently, UTSA offers 64 baccalaureate, 46 master’s, and 21 doctoral programs [1]. Academic program assessment is a fundamental part of UTSA’s institutional effectiveness efforts. From 2000-2005, academic assessment was verified through an annual report for which there was no standard template. Thus, the assessment reports often addressed student learning outcomes in an inconsistent manner and format. In 2005, UTSA adopted a standard template [2] for academic programs to document student learning assessment. However, only 64 percent of academic programs [3] submitted reports using the template. An assistant vice provost for Assessment in the Office of the Vice Provost for Accountability and Institutional Effectiveness was hired in November 2006 to help develop and support a sustainable assessment process. In 2007, the provost and vice president for Academic Affairs asked the assistant vice provost for Assessment to review the existing assessment processes and to provide a report [4] that provided a framework to strengthen student learning assessment at the University. This report identified several weaknesses in the assessment processes, such as a limited review process, inconsistent communication, and few faculty development opportunities. As a result, a significant revision of the University’s policies for Academic Program Assessment [5] and Academic Program Review [6] was undertaken. These revised policies provide a renewed focus on outcome-based assessment and the use of the results of assessment to make improvements that enhance student learning. 186 UTSA implemented several changes in the assessment processes to address the weaknesses identified in the report. Each college identified one or more administrators (the majority at the associate dean level) to provide leadership and guidance for the assessment of its educational programs. These individuals also serve on UTSA’s Assessment Steering Committee [7]. This committee is charged with overseeing and guiding academic assessment processes, ensuring quality through feedback, and fostering a culture of assessment throughout the University (see meeting agendas [8], [9], [10] for evidence of committee activities). The current process includes a review of the assessment plans and reports at the department and college level. The lack of common terms and definitions was identified as a barrier to effective communication regarding assessment. This problem was addressed by developing a list of definitions of common assessment terms [11]. In addition, an assessment website [12] was developed to provide information and resources to support assessment throughout the University. UTSA thus adopted an annual process for program assessment that ensures student learning outcomes are defined and effectively assessed and that the results are used to enhance student learning. A series of assessment workshops [13] were offered to support the faculty in refining their assessment plans using the Assessment Report Template [14]. In fall 2007, 94 percent of academic programs prepared and submitted assessment plans; the remainder of these plans was completed by June, 2008 [15]. The University uses a software system, TracDat [16], to manage the assessment process and to foster continuous improvement of educational programs [17]. The TracDat system is used to plan, manage, and document results, as well as to document the use of results for program improvement. Each academic program’s assessment plan includes outcomes, assessment methods, findings/results, and actions planned and taken for improvement. TracDat has five basic steps: (a) unit definition (mission statement and goals), (b) outcomes, (c) assessment methods, (d) results, and (e) actions. These elements are combined into an assessment report within the TracDat system. This system helps to keep the focus on improving programs by linking specific actions taken to a particular assessment method. In addition, this model facilitates the longitudinal examination of program improvements rather than using single snapshots in time. Assessment of student learning in each academic program is the responsibility of the faculty in the program. Each program has a designated assessment program coordinator [18] responsible for organizing the program’s assessment process, ensuring faculty participation, and preparing the assessment reports. Typically, faculty members meet at the start of each assessment cycle to discuss their assessment plan and at 187 the end of each cycle to discuss the results of their assessment and how the results may be used to make improvements. Samples of program assessment reports include: College of Architecture BS- Interior Design [19], MARCH Architecture [20] College of Business BBA - Common Body of Knowledge [21], MS - Statistics [22], Ph.D. - Business Management Studies and Organization [23] College of Education and Human Development BA - Interdisciplinary Studies [24], MA Counseling [25], Ph.D. - Cultural Literacy Language [26] College of Engineering BS - Civil Engineering [27], MS Mechanical Engineering [28], Ph.D.Electrical Engineering [29] College of Liberal and Fine Arts BA - Communications [30], MA - Political Science [31], Ph.D. - English [32] College of Public Policy BA - Criminal Justice [33], MPA - Public Administration [34] College of Sciences BS - Biology [35], MS - Computer Science [36], Ph.D. - Cell and Molecular Biology [37] All of the academic program assessment reports generated through TracDat are available for review in the UTSA Assessment Portfolio [38]. One notable exception to the assessment processes described above is the Online MBA program, which is the sole online degree program offered by UTSA. UTSA participates in the UT-TeleCampus (UTTC) [39], which is the central unit that supports distance learning programs for the institutions within The University of Texas System (UT System). UTTC has established committees that are charged with oversight of quality issues of courses offered. Ongoing monitoring of courses and program quality will be the responsibility of both the institutions and these collaborative groups [40].” Standards for UTTC courses are consistent with courses taught on the individual campuses as described in the UTTC Principles of Good Practice Agreement [41]. In its 188 role as a participating institution, UTSA has responsibility for monitoring and assessing [42] the two MBA courses that it provides for the degree The Assessment Steering Committee representative within each college works with the program assessment coordinators to ensure the quality of the program assessments, the effective functioning of the assessment process, and compliance with institutional expectations as articulated in the UTSA Principles of Academic Affairs Assessment [43]. Department chairs review the assessment reports and consider the results of assessment in departmental planning and potential budget requests that are submitted to the dean. Within each college, these requests are reviewed and prioritized to align with University, department, and program goals and needs. Following these meetings, the dean meets with the provost to review the prioritized list of the college’s budget requests. Then the provost prioritizes the college requests and submits the finalized items to the overall budget request process. A detailed description of linkage between budget and planning is provided in the narrative for Core Requirement 2.5 [44]. An additional level of assessment is provided by the program review process, which is a multiyear evaluation of academic programs at UTSA [45]. As mentioned above, this policy was recently revised to unambiguously require documentation of student learning outcomes assessment, as well as to incorporate undergraduate programs into the review process. The elements of this review process include a self-study, an external review, a final report of recommendations, and a follow-up report. The process begins with the program faculty conducting a 12-18 month self study that includes basic information about the program, an assessment of the program’s strengths and weaknesses, and a vision for the future of the program (e.g. Biotechnology Self Study Report [46]). After the self study is completed, an external review of the program is conducted by a committee that includes outside consultants who must be recognized authorities in the program area under review. These consultants are nominated by the program and reviewed and approved by the dean. Following the site visit, the external reviewers submit a report that summarizes their evaluation and recommendations for improvement (e.g. Biotechnology External Evaluators Report [47]). The program may elect to submit a written response to the report at this time. A final report that summarizes the self-study comments, the reviewer’s comments, and the written responses from the program is prepared (e.g. Biotechnology Final Report [48]). During the next academic year, a follow-up meeting with the program is scheduled to discuss any recommendations made during the review and what steps have been taken to address the concerns raised (e.g. Biotechnology Follow-up Report [49]). The provost is provided a summary report of the results of the follow-up meetings [50]. Other examples of recent reviews completed include: 189 Program SelfStudy External Evaluator Report Final Report Follow-up report MS in Finance [51] [52] [53] [54] MS in Management of Technology [55] [56] [57] [58] MA in Political Science [59] [60] [61] [62] Documentation: Document Source of Document [1] Degree Program Semester Credit Hour Table N/A [2] Outcome Assessment Report Template N/A [3] Program Inventory N/A [4] A Plan to Strengthen the Assessment of Student Learning at UTSA N/A [5] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.21 HOP Table of Contents [6] HOP, Chapter 2, Section 2.39 [7] Assessment Steering Committee N/A [8] Assessment Steering Group Agenda-June 27, 2008 N/A [9] Assessment Steering Group Agenda - August 4, 2008 N/A [10] Assessment Steering Group Agenda –October 2, 2008 N/A [11] Common Assessment Terms N/A [12] Assessment Website UTSA Website 190 Document Source of Document [13] Introduction to Student Learning Outcomes Assessment Workshop N/A [14] Assessment Report Template N/A [15] 2008 TracDat Summary Report N/A [16] TracDat Enterprise Login N/A [17] TracDat Implementation Timeline N/A [18] Assessment Coordinators 2008-09 N/A [19] Assessment Report - BS - Interior Design N/A [20] Assessment Report - MARCH - Architecture N/A [21] Assessment Report - BBA- Common Body of Knowledge N/A [22] Assessment Report - MS - Statistics N/A [23] Assessment Report - Ph.D. - Business Management Studies and Organization N/A [24] Assessment Report - BA - Interdisciplinary Studies N/A [25] Assessment Report - MA - Counseling N/A [26] Assessment Report - Ph.D. - Cultural Literacy Language N/A [27] Assessment Report - BS - Civil Engineering N/A [28] Assessment Report - MS - Mechanical Engineering N/A [29] Assessment Report - Ph.D. - Electrical Engineering N/A [30] Assessment Report - BA - Communications N/A 191 Document Source of Document [31] Assessment Report - MA - Political Science N/A [32] Assessment Report - Ph.D. - English N/A [33] Assessment Report - BA - Criminal Justice N/A [34] Assessment Report - MPA - Public Administration N/A [35] Assessment Report - BS - Biology N/A [36] Assessment Report - MS - Computer Science N/A [37] Assessment Report - Ph.D. - Cell and Molecular N/A Biology [38] UTSA Assessment Portfolio N/A [39] UT-TeleCampus (UTTC) Website UTTC Website [40] UTTC Policies Website [41] UTTC Principles of Good Practice Agreement N/A [42] Online MBA Assessment Report 2008 N/A [43] Principles of Academic Affairs Assessment N/A [44] Comprehensive Standard 2.5 Located within the UTSA Compliance Certification Report [45] HOP, Chapter 2, Section 39 HOP Table of Contents [46] Biotechnology Self Study Report N/A [47] Biotechnology External Evaluators Report N/A [48] Biotechnology Final Report N/A [49] Biotechnology Follow-up Report N/A [50] Program Review Follow-up Summary Report N/A 192 Document Source of Document [51] Finance Self Study Report N/A [52] Finance External Evaluators Report N/A [53] Finance Final Report N/A [54] Finance Follow-up Report N/A [55] Management of Technology Self Study Report N/A [56] Management of Technology External Evaluators Report N/A [57] Management of Technology Final Report N/A [58] Management of Technology Follow-up Report N/A [59] Political Science Self Study Report N/A [60] Political Science External Evaluators Report N/A [61] Political Science Final Report N/A [62] Political Science Follow-up Report N/A 193 Comprehensive Standard 3.3.1.2 - Administrative Support Services The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: administrative support services. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: administrative support services. Each of the departments within Business Affairs [1] has established goals and measurable objectives, which are tracked and assessed periodically. Goals are reviewed annually and updated or modified as necessary, based on the results of assessment. These goals may also be modified or new goals added to meet emerging needs and changing conditions. These goals support the strategic initiatives outlined in UTSA 2016: A Shared Vision [2], the University’s strategic plan, as well as specific Business Affairs strategic initiatives. The associate vice presidents in Business Affairs are responsible for the development of an assessment plan for their units. Each annual report includes outcomes, assessment methods, findings/results, and actions planned and taken for improvement. This process is facilitated using TracDat, the software system used by UTSA to facilitate the planning, management, and documentation of results, as well as the actions taken to improve performance. Samples of administrative support unit assessment reports are provided in the Business Auxiliary Services Assessment Report [3] and the Human Resources Assessment Report [4]. All the administrative support unit reports generated through TracDat are available in the UTSA Assessment Portfolio [5]. Each office within Business Affairs identifies the assessment measures for each objective supporting a goal appropriate for its unit; hence, these measures may vary widely. They may include counting the number of participants or users, measuring response time, and measuring the number of incidents or results of satisfaction surveys. Process improvement [6], including documenting current processes, is an ongoing activity in each of the offices within Business Affairs. In addition, the vice president for Business Affairs has initiated an effort to select one or two processes for improvement each year that will have the most impact on business service customers/users. Focusing on these process improvements will ensure an effective use of resources. 194 Offices within Business Affairs have been engaged in building a strong foundation for the delivery of the highest quality business services. Examples of initiatives recently completed or currently in progress include: • • • • • • • • • • • Financial Affairs [7], an office within Business Affairs, has updated and fully documented key processes. An excellent example is the Administrative Operational Guidelines for Tuition and Fees [8] effective July 1, 2008; Business Affairs led the effort to update the Campus Master Plan [9], which was completed in late spring 2009 and provides a vision for the physical growth of UTSA; the Campus Master Plan incorporates many strategic elements, including the addition of more traditional on-campus housing, an increase in opportunities for campus-life initiatives, and goals to ensure that the campus is functional and appealing; A campus-wide way-finding initiative [10], the foundations of which are included in the Campus Master Plan, will support several strategic goals and address concerns of students, campus visitors, and others; The Office of Facilities [11] developed and implemented a Project Management Charter [12] that describes a process for working with The University of Texas System's (UT System) Office of Facilities Planning and Construction and other offices at UTSA; Increased use of technology, such as the development of an electronic direct deposit initiation form that updates Banner [13], e-billing and email notification systems; Making convenient visitor parking available in UTSA’s first full-service parking garage [14]; Expansion of dining services [15] with a contract with a new dining services provider; Implementation of a biennial survey of organizational excellence [16], an assessment tool used to develop new strategies for improving employee job satisfaction and effectiveness; Hosting an annual Business Affairs Forum [17] to which all Business Affairs employees are invited; Implementing a Welcome Program [18] and orientation for all new Business Affairs employees, as well as employee recognition programs; and Publishing a monthly newsletter [19]. 195 Documentation: Document Source of Document [1] Business Affairs UTSA Website [2] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [3] Business Auxiliary Services Assessment Report N/A [4] Human Resources Assessment Report N/A [5] UTSA Assessment Portfolio N/A [6] Business Affairs Process Improvement Priorities Survey N/A [7] Financial Affairs UTSA Website [8] Administrative Operational Guidelines – Tuition and Fees N/A [9] Campus Master Plan UTSA Website [10] Way-finding Initiative N/A [11] Office of Facilities UTSA Website [12] Project Management Charter N/A [13] Banner Office of Information Technology Website [14] Visitor Parking Brochure UTSA Parking Website [15] “ARAMARK Selected as UTSA Dining Vendor" - UTSA Today Website UTSA Today article [16] Higher Education Excellence Survey N/A [17] Business Affairs Forum Agenda N/A 196 Document Source of Document [18] Business Affairs New Employee Welcome Program N/A [19] Business Horizons (monthly newsletter) N/A 197 Comprehensive Standard 3.3.1.3 - Educational Support Services The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: educational support services. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: educational support services. Each educational support services unit at UTSA is assessed annually and documented within TracDat, the University's software system that manages the assessment process. All of the educational support services reports generated through TracDat are available in the UTSA Assessment Portfolio [1]. UTSA provides a wide variety of educational support services for students, which are housed in the departments of Academic Affairs [2] and Student Affairs [3]. All educational support units are committed to student success and continuous improvement as evidenced by their ongoing assessment activities. Department of Student Affairs The Department of Student Affairs has created a rolling two-year planning cycle [4] for strategic planning and assessment that incorporates appropriate goals and strategic initiatives outlined in UTSA 2016: A Shared Vision, the University’s strategic plan, as well as specific strategic initiatives for Student Affairs. The vice president for Student Affairs has appointed a Student Affairs Assessment Team [5] representing each of the six major areas of the division to track and monitor assessment plans. All departments also submit an annual report [6] indicating assessment results, accomplishments, industry trends, issues and challenges and goals for the upcoming year. Student Affairs had 100 percent compliance with the requirement to engage in assessment and use the results for improvement. Student Affairs programs, activities and services are evaluated in a variety of formats, including campus-wide surveys and satisfaction surveys, focus groups, interviews, usage statistics, internal evaluations, and self-assessment surveys (pre- and post-). Sample assessment reports (Campus Recreation [7], Career Services [8], Housing and Residential Life [9]) for various Student Affairs units demonstrate the detail and information obtained throughout the assessment cycle. 198 In addition to changes, improvements and increased efficiencies in several processes and procedures, the following programs and services were implemented within Student Affairs units in response to the findings from the various assessment activities: • • • • • • • • • • Student Judicial Affairs created the E.P.I.C. Journey [10], a unique collaborative strategy addressing violations of community standards by assessing skill sets in four areas: engagement with the University, personal development, interpersonal development and community membership. A survey [11] has been created to measure what students have learned through the process and was implemented in fall 2008; Orientation and Family Programs [12] modified campus tours, created bilingual tours, enhanced food offerings, and expanded the information fair at the downtown campus; Campus Recreation added programs and services [13] within all program areas to enhance recreational and leisure opportunities; Student Financial Aid and Enrollment Services [14] expanded outreach by adding an additional full-time position and is planning to augment outreach via technology (chats, blogs, YouTube); The Office of the Registrar implemented Business Objects Web Intelligence (WEBI) [15], providing interactive web-based reporting tools giving users the ability to write their own reports quickly; training was provided and improvements were made adding new fields, new data sources, and a new WEBI user guide [16]; The University Career Center developed and implemented a Career and Academic Four-Year Planning Guide [17], which offers students a standardized written plan to follow for individualized career planning and development; The University Career Center also implemented sessions on interview skills and resume building beginning with the fall 2008 semester for all students participating in on-campus interviews; Student Health Services developed the Brief Alcohol Screening and Intervention of College Students BASICS [18] program and “social norming” campaigns; Housing and Residence Life [19] implemented a preventive maintenance program as a result of survey results on work order completion; and The Inclusion and Community Engagement Center (ICE) is developing a Volunteer Services plan [20] for future events because a high percentage of survey respondents indicated that service/volunteerism is somewhat important or very important to them. 199 Academic Advising UTSA has adopted a decentralized system through UTSA Undergraduate Academic Advising whereby each college houses an advising center that supports its college’s majors. Each advising center has developed a mission statement [21] in support of the primary goal to provide academic advising and guidance that empowers students to realize their full potential. Undergraduate Studies Support and Technology Services (USSTS) [22] is responsible for the global coordination, planning and assessment of academic advising at UTSA. USSTS provides general new advisor training, coordination of professional development opportunities for advisors, technical support for advising and general oversight of university wide outreach programs for students. The college academic advising centers and USSTS utilize a number of assessment methods to measure the effectiveness of advising which include NACADA Consultant Reports [23], the UTSA Task Force Reports [24] for improving student success and graduation rates, and usage statistics [25]. As a direct result of these assessment activities, Academic Advising has made the following changes and/or improvements: • • • • • • Developed and implemented an academic advisor career ladder [26]; Hired three additional staff members to maintain advising software and to provide technical support to academic advising centers; Developed a main undergraduate advising website [27]; Implemented a requirement that all UTSA students meet with an academic advisor no later than the first semester of their sophomore year to develop degree plans [28] showing semester-by-semester course selections and expected graduation date; Implemented a pre-graduation degree audit [29] for students with 90+ semester credit hours to assist these students in verifying which courses they still need to graduate; and Purchased AdvisorTrac [30], implemented in summer 2009, to facilitate student tracking and reporting and to enhance communication between advisors and students. Library The UTSA Library is the primary provider of academic and research information for the University and the surrounding community. Several methods of assessment are employed by the library to evaluate its programs, resources and services. Such methods include campus-wide surveys, focus groups, usage statistics, and tools to 200 evaluate student learning outcomes. Librarians base these assessments on adopted practices for academic libraries in higher education. For example, in fall 2006, the library conducted the LibQual+TM survey [31] with all campus constituents in order to assess library users’ and nonusers’ perceptions of the quality of services, collections, and facilities provided by the library. This particular assessment was created by the Association of Research Libraries to provide participating libraries with benchmarks to measure their institutional effectiveness against other peer libraries. The following changes and/or improvements are direct results of assessment of the library: • • • • • • • • • • • Hired 12 additional librarians; Formed a Library Marketing Committee composed of librarians and library assistants from several departments within the library; Formed collaborative partnerships on campus with other academic service-based programs such as the Tomas Rivera Center, the Teaching and Learning Center and the Writing Program; Created an online library instruction/literacy class in Blackboard that automatically assesses student learning, in which all students enrolled in freshman writing courses are automatically enrolled; Launched a renovation project [32] for the John Peace Library, on the Main campus; Expanded print and electronic collections (an overall increase of 5 percent) with a significant increase (71 percent) in electronic serials and a 9 percent increase in electronic databases from 2006-2008; Started a laptop lending program; Implemented electronic reserve services [33] for Blackboard-enhanced courses; Began using ILLiad (resource sharing management software) for electronic borrowing and desktop delivery of articles; Began campus delivery of materials to faculty and staff and electronic delivery of articles to students via Library Express Service [34]; and Conducted a faculty survey to assess progress related to sufficiency of collections and services. Tomás Rivera Center for Student Success (TRC) The TRC [35] is a unit of Academic Affairs focused on improving the academic skills and retention of UTSA students. The TRC offers the following services and resources: tutoring, Supplemental Instruction (SI), Learning Communities [36], academic support programs for various populations such as the Academic Development Program [37] for 201 provisionally-admitted students, and academic advising (PACE) [38] for undecided majors. As a result [39] of increased demand and assessing the needs of students, the TRC increased the number and types of programs and services it offers to students: • • • • • • Increase in Supplemental Instruction [40] offerings to the gateway courses; Development of the Quantitative Skills Tutoring Lab (Q-Lab) [41] for STEM tutoring subjects; The creation of Graduate Student Learning Assistance [42] to support graduate students complete graduate education; The addition of walk-in advising hours and part-time advisors to help during peak advising times; The addition of a new Tutor Program Coordinator; and The addition of a new Program Coordinator for the Learning Communities Program. The Judith G. Gardner Center for Writing Excellence (The Writing Center) The Writing Center [43] supports the long-term development of students as writers, giving them new skills to use in future writing projects, both as upper-level college students and in their post-college careers. In addition to traditional tutoring, the Writing Center offers online tutoring, class visits and orientation tours, and workshops [44]. The Writing Center works with students from all disciplines and at all stages of writing, providing regular tutoring sessions and an online grammar tutorial. Over the past three years the number of sessions has grown by 233 percent (2006: 2,065, 2008: 6,886). Assessment of student needs has provided the Writing Center with information needed to increase the number of tutors and types of services it offers to students: • • • • • • Expansion of tutoring staff from 4 in 2004 to 35 in 2008; Redesigned Online Tutoring [45] and added a synchronous online tutoring space; Added class visits and orientation tours; Visited classes during first two to three weeks of each semester to promote the Writing Center and answer questions; Implemented a two-part Verification of Attendance form [46] that facilitates student tracking in the center and provides the student a copy to share with his/her instructors; Developed the Writing Center Manual and Resource Guide [47] to ensure that tutors have access to useful materials and services to assist students effectively; and 202 • Created a special needs room, after consultation with Disability Services; this room is ADA compliant and includes special needs software. Documentation: Document Source of Document [1] UTSA Assessment Portfolio N/A [2] Office of the Provost and Vice President for Academic Affairs UTSA Website [3] Student Affairs [4] UTSA Student Affairs Strategic Planning Schedule - Rolling 2 Year Planning Cycle N/A [5] Student Affairs Assessment Team N/A [6] Annual Report - Student Enrollment Services N/A [7] Campus Recreation Assessment N/A [8] Career Services Assessment N/A [9] Housing and Residential Life Assessment N/A [10] E.P.I.C. Journey: Discipline Transformed Executive Summary N/A [11] UTSA E.P.I.C. Journey Survey N/A [12] Orientation and Family Programs Brochure N/A [13] Additions to Campus Recreation Programs N/A [14] Student Financial Aid and Enrollment Services UTSA Website [15] Web Intelligence (WEBI) Screen Shot N/A [16] WEBI User Guide N/A [17] Career and Academic 4-Year Planning Guide N/A 203 Document Source of Document [18] Brief Alcohol Screening and Intervention of College Students (BASICS) Brochure N/A [19] Housing and Residence Life UTSA Website [20] Volunteer Services - Fall 2008 N/A [21] Advising Center Mission Statements N/A [22] Undergraduate Studies Support and Technology Services (USSTS) UTSA Website [23] NACADA Consultant Reports N/A [24] Taskforce for Improving Student Success and Graduation Rates, 2006 Report N/A [25] Advising Contacts - Usage Statistics N/A [26] Academic Advisor Career Ladder N/A [27] Undergraduate Advising USSTS - Advising Center Directory [28] Individual Semester by Semester Degree Plan N/A [29] 90-Hour Degree Audit N/A [30] AdvisorTrac Website N/A [31] UTSA Library Community Survey N/A [32] John Peace Library Renovation Library Website [33] Electronic Reserve Services N/A [34] Library Express Service Library Website [35] The Tomas Rivera Center for Student Success UTSA Website [36] Learning Communities 204 Document [37] Academic Development Program Source of Document The Tomas Rivera Center for Student Success Website [38] PACE [39] Tomas Rivera Center Summary Review N/A [40] Supplemental Instruction The Tomas Rivera Center for Student Success Website [41] Quantitative Skills Tutoring Lab [42] Graduate Student Learning Assistance [43] The Judith G. Gardner Center for Writing Excellence (The Writing Center) UTSA Website [44] The Writing Center Workshops N/A [45] Online Tutoring The Writing Center Website [46] The Writing Center Verification of Attendance Form for Tutors N/A [47] The Writing Center Manual and Resource Guide N/A 205 Comprehensive Standard 3.3.1.4 - Research within its Educational Mission The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: research within its educational mission. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: research within its educational mission. UTSA’s mission statement [1] states that the University “is dedicated to the advancement of knowledge through research and discovery.” It thus clearly identifies research as a key component of UTSA’s purpose. The term “research and discovery” includes all aspects of creative endeavors that lead to the production of knowledge, whether in the sciences, arts, humanities, or behavioral sciences. In order to ensure that it is accomplishing this critical component of its mission, UTSA identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results related to research and discovery. To achieve its research and discovery mission, UTSA engages in strategic planning and implementation of research efforts, provides the appropriate infrastructure to support research, creates policies to provide an environment conducive to collaborative scholarship, and promotes the importance and visibility of the institution's research activities. The Office of the Vice President for Research (VPR) actively plans specific actions to improve the University’s research capability and tracks efforts to achieve these goals. Assessment of progress toward research goals is an essential part of the operations of the VPR’s office. In order to systematically monitor the progress toward research/discovery expected outcomes, each administrative research unit at UTSA is assessed at the end of each fiscal year (September-August) [2]. This process is facilitated using TracDat, UTSA’s software system that assists in the planning, management, and documentation of results and the actions taken to improve performance. 206 Starting in 2007, the VPR initiated an annual review of UTSA research institutes and centers [3]. An external review committee [4] was identified consisting of highlyexperienced research directors. The UTSA research center and institute directors each prepare an annual report for their unit delineating their mission, funding and productivity as reflected by publications and grants. The external review committee evaluates the annual reports (e.g. 2006-2007 Report of Activities for Cajal Neuroscience Institute [5]) and then meets at UTSA to discuss their observations. From these discussions, decisions are made about the strengths and weaknesses of each unit and a set of recommendations is developed (e.g. 2006-2007 External Evaluation of the Cajal Neuroscience Institute [6]). Each center and institute director meets with the VPR to discuss their unit’s evaluation. Each center and institute director develops plans [7] to address the recommendations provided by the external review committee. Steps taken to address the evaluator’s recommendations are provided in the annual report the following year (e.g. 2007-2008 Neuroscience Institute Annual Report [8]). Evaluator Recommendations Actions Taken The Institute must have new leadership. A new director was appointed. The Institute would benefit from preparing a strategic plan. The 2008-2009 Neuroscience Institute Strategic Plan [9] was developed. The Institute needs to pursue extramural funding more aggressively. The Specialized Neuroscience Research Program was developed by a core group of Neurosciences Institute faculty over the past 2 years. It has been funded for FY08 by the National Institute of Neurological Disorders and Strokes at NIH. It is a multimillion dollar program that funds Neurobiology research, cores, faculty and students at UTSA. The Institute hosted a weekly grant writing workshop for Neurobiology faculty. These sessions have shepherded seven recent submissions for external funding, resulting in four NIH awards in the last fiscal year. The Institute must establish an external advisory board. The Institute established an external advisory board [10]. 207 All of the research unit reports are available in the UTSA Assessment Portfolio [11]. UTSA’s vision statement [12] calls for it to become a “premier research institution.” As indicated below, UTSA has had a significant growth in enrollment, added new research faculty, and made a significant commitment to becoming a tier-one research university. In 2000, UTSA had three doctoral programs. Currently, UTSA has 21. This growth in the number of doctoral programs supports the University’s strategic goal to become a premier research university by developing and sustaining high-quality doctoral programs consistent with its five key research areas and strategic expansion of its current programs. The University had 86,438 square feet (NASF of laboratory space devoted to research) in 2001; it has 179,412 square feet (NASF of laboratory space devoted to research) in 2009. The expansion of research space supports the University’s strategic goal to create a vibrant research culture by engaging undergraduate and graduate students, faculty, and staff in research, and providing the campus community with incentives and the infrastructure needed for success in this area. The number of tenured and tenure-track faculty members increased from 424 in 2001 to 590 in 2008. In 2001, there were nine endowed chairs and professorships, of which six were filled. In 2008, that number increased to 35 (29 filled). The increased number of faculty supports the University’s goal to retain and recruit faculty and staff who are committed to our vision, mission, and values. Research expenditures increased from $10.7 million in 2000 to $23.6 million (121 percent) in 2005, and to $34.6 million in 2008 (a 47 percent increase in three years). This growth in research expenditures is related to a number of improvements made in the research infrastructure at UTSA. For instance, increased collaborations with The University of Texas Health Science Center at San Antonio [13], Southwest Research Institute [14], and Southwest Foundation for Biomedical Research [15], the University’s military and commercial partners, are all indicative of the commitment to this research path. In UTSA 2016: A Shared Vision [16], the University’s strategic plan, UTSA has targeted core areas of collaborative excellence in health, security, energy and environment, human and social development, and sustainability. Research growth is benefiting from major increases in physical infrastructure, such as the recently completed Margaret Batts Tobin Laboratory Building [17] (14,528 NASF) and the Biotechnology, Sciences and Engineering (BSE) Building [18] (131,886 NASF); completion of the Micro-Electro-Mechanical Systems (MEMS) Research Laboratory (3,997 NASF) [19] and renovation of the West Campus laboratories. In addition, the Engineering Building II [20] that is currently under construction will add 148,127 GSF (NASF is TBD). 208 The research effort has also benefited from the Office of the VPR, which has worked with other units in the University to develop programs and comprehensive policies relating to faculty research. The VPR has developed two internal seed grant programs [21], [22] to foster interdisciplinary/collaborative research in support of the five areas of research excellence identified in the strategic plan: health, security, energy and environment, sustainability, and human and social development. To provide clarification to the UTSA community, the Office of Sponsored Programs recently published sponsored program definitions [23]. UTSA is also currently undergoing a major revision to its Handbook of Operating Procedures (HOP). As part of this process, several policies related to the research enterprise are being revised. The HOP, Chapter 9, Section 9.28 [24], contains policies that govern the establishment, funding, and review of its research centers and institutes. This policy is being modified to require all research centers and institutes to undergo yearly evaluations in order to document their productivity and collaboration efforts. The policy is also being updated to remove procedures from the document, allowing the procedures to be placed online and updated as needed. The HOP, Chapter 9, Section 9.32 [25], governs the administration of sponsored programs. This policy is also being revised, specifically the sections on faculty time and effort reporting, cost sharing, and cost transfers. The proposed changes are designed to meet current federal and state requirements in these areas. Codifying policies in these areas is part of UTSA’s good management of sponsored project funds. Additionally, the HOP, Chapter 2, Section 2.28 [26], UTSA’s policy that covers misconduct in science and research, is being revised to address many changes mandated by current federal policy and procedures. The new policy will primarily address what is misconduct in science and/or scholarship and why such misconduct will not be tolerated by UTSA. The procedures have been removed from the document, allowing them to be placed online and updated as needed. The VPR also serves the University by interfacing with The UT System Office of the Vice Chancellor of Research and Technology Transfer [27]. The establishment of a central Laboratory Animal Resources Center [28]; South Texas Technology Management [29], a regional technology transfer office affiliated with the UTHSCSA and other universities in The UT System; and a comprehensive evaluation of UTSA’s research centers, institutes and core research support facilities all are indicative of the institutional commitment to making UTSA a tier-one research university. As a result of ongoing assessments of resources for facilitating and increasing faculty research at UTSA, the Office of the VPR has made the following improvements: • The Office of Sponsored Programs (OSP) [30] now manages both pre- and postaward functions for grants and other research funding, thereby providing seamless support to UTSA researchers; 209 • • • • • • • • • • • Departmental Research Administrators (DRA) [31] were hired and placed in various departments, centers and institutes; The Director of OSP, along with a faculty member and other staff, actively participate in Phase V of the Federal Demonstration Partnership [32]; The Director of OSP began visiting potential new sources of research funding agencies and hosting agency visits to UTSA to provide expanded opportunities for supporting UTSA research; A research veterinarian was hired, comprehensive policies and procedures [33] for animal care were developed and implemented, and the Laboratory Animal Research Center expanded its capabilities for conducting research on multiple animal models; The Office of Research Integrity and Compliance (ORIC) [34] has been reorganized and expanded to ensure that UTSA research meets all applicable federal, state and local laws and regulations; A Director of Research Ethics and other staff were hired to work with the Committee on Conflict of Interest in Research and Intellectual Property [35] on the development of procedures and review of conflict of interest, to implement the Responsible Conduct for Research training, and to assist with misconduct in science issues; A Director of Export Controls and Training and other staff were hired to support the University in export control [36] and to develop and implement a researchwide training program to cover all areas from financial issues to human subject research with the Institutional Review Board; A Council of Research Directors [37] has been established and all centers and institutes have prepared and submitted to the VPR a strategic plan (e.g. Child and Adolescent Policy Research Institute Strategic Plan 2008-2016 [38] and the Center for Advanced Manufacturing and Lean Systems at the University of Texas at San Antonio Strategic Plan [39]); Automated electronic systems have been purchased and implemented such as Cayuse for the electronic submission of proposals, Effort Certification and Reporting Technology (ECRT) [40] for electronic time and effort certification, and Community of Science for the electronic identification of funding opportunities; The Office of Contracts and Industrial Agreements (OCIA) [41] was established to improve and expand the relationships between UTSA and industrial research partners. A director and support staff were hired by the OCIA to work with external research partners in creating contracts, subcontracts, Memorandums of Understanding (MOUs), and Memorandums of Agreement (MOAs); As a result of the formation of the OCIA, UTSA has become a member of the National Academies’ Government-University-Industry Research Roundtable 210 • • (GUIRR) [42] with its industrial partner Southwest Research Institute. UTSA has also become an active member of the National Academies’ University-Industry Demonstration Partnership (UIDP) [43]: A Commercialization Council (CC) [44] was formed to bring together and coordinate the major areas within UTSA that provide services related to intellectual property created by UTSA faculty, staff, and other partners; and The position of assistant vice president for Commercialization and Innovation was established to oversee the CC activities and to develop policies and procedures that enhance commercialization of intellectual property. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] Research Development (Sponsored Programs) Assessment Report N/A [3] UTSA Research Centers and Institutes N/A [4] VPR Review Committee – All UTSA Research Centers and Institutes N/A [5] 2006-2007 Report of Activities for Cajal Neuroscience Institute N/A [6] 2006-2007 External Evaluation of the Cajal Neuroscience Institute N/A [7] UTSA Neurosciences Institute – Operational Plan N/A [8] 2007-2008 Neuroscience Institute Annual Report N/A [9] 2008-2009 Neuroscience Strategic Plan N/A [10] Neurosciences Institute Advisory Board N/A [11] UTSA Assessment Portfolio N/A 211 Document Source of Document [12] UTSA Vision Statement UTSA 2016: A Shared Vision Website [13] Office of the Vice President for Research The University of Texas Health Science Center at San Antonio Website [14] “UTSA, SwRI Partner to Join Elite National Research Roundtables” – Southwest Research Institute News Southwest Research Institute Website [15] “Consortium Forms Here to Vie for $500 Million National Lab” – In The News Southwest Foundation for Biomedical Research Website [16] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [17] Margaret Batts Tobin Laboratory Building N/A [18] Biotechnology, Sciences and Engineering Building N/A [19] MEMS Research Laboratory Department of Physics and Astronomy Website [20] Engineering Building II N/A [21] Collaborative Research Seed Grant Program Guidelines N/A [22] Tenure -Track Research Award Guidelines N/A [23] Sponsored Programs Definitions Office of Sponsored Programs Website [24] Handbook of Operating Procedures (HOP), Chapter 9, Section 28 HOP Table of Contents [25] HOP, Chapter 9, Section 32 [26] HOP, Chapter 2, Section 28 212 Document Source of Document [27] Office of Research and Technology Transfer University of Texas System Website [28] Laboratory Animal Resources Center Office of the Vice President for Research Website [29] South Texas Technology Management N/A [30] Office of Sponsored Programs Office of the Vice President for Research Website [31] Grants & Contracts Specialist/DRA Assignments by College N/A [32] Federal Demonstration Partnership N/A [33] Animal Care Program Policies Office of Research Integrity and Compliance Website [34] Office of Research Integrity and Compliance Office of the Vice President for Research Website [35] Committee on Conflict of Interest in Research and Intellectual Property Office of Research Integrity and Compliance Website [36] Export Control [37] Research-Focused Centers and Institutes Council of Research Directors N/A [38] Child and Adolescent Policy Research Institute Strategic Plan 2008-2016 N/A [39] Center for Advanced Manufacturing and Lean Systems at the University of Texas at San Antonio Strategic Plan N/A [40] Effort Certification and Reporting Technology (ECRT) Office of Sponsored Programs Website 213 Document Source of Document [41] Office of Contracts & Industrial Agreements Office of the Vice President for Research Website [42] Government-University-Industry Research Roundtable (GUIRR) - University-Industry Partners 2009 GUIRR Website [43] University-Industry Demonstration Partnership (UIDP) - Membership UIDP Website [44] UTSA Commercialization Council Members N/A 214 Comprehensive Standard 3.3.1.5 - Public Service Related to Mission The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: community/public service within its educational mission. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of improvement based on analysis of the results in the following area: community/public service within its educational mission. UTSA’s mission statement [1] states that the University is dedicated to “community engagement and public service.” It thus clearly identifies community/public service as a key component of the University’s purpose. It further states that UTSA serves as a “catalyst for socioeconomic development for Texas, the nation and the world.” In order to ensure that the University accomplishes its mission with regard to community/public service, it has established the Office of the Vice President for Community Services (VPCS) [2]. This office oversees initiatives focused on the University’s interface with key community constituencies, and coordinates the broader range of public services throughout the University via the UTSA Outreach Council. The VPCS engages in strategic planning and evaluation that is coordinated with UTSA’s strategic planning process; it has developed both individual departmental plans and a combined plan at the vice presidential level. The VPCS periodically collects and reviews progress reports at the aggregate VPCS level, and has assigned responsibility to each unit administrator for their respective goals. Progress is assessed within the context of monthly meetings with direct reports, participation with project sponsor evaluations and audits, and annual performance reviews. The Institute for Economic Development (IED) provides an example of how one of the goals of UTSA’s strategic plan is realized and implemented in the context of a specific community services unit. The University has a strategic goal (Strategic Initiative IVGoal 3 [3]) to “stimulate social and economic development through activities such as outreach, service, and collaborative research and commercialization programs that respond to community needs and align with the UTSA mission.” The activities of the IED contribute significantly toward UTSA’s accomplishment of this goal. Throughout San Antonio and the South Texas region, a common need exists for diversified economic development and its attendant job creation to improve career opportunities 215 and income levels. IED programs serve over 30,000 businesses annually across a 79county region reflecting UTSA's primary market area, with extended education, consulting, technical assistance, capacity-building training programs and applied research. Ten offices located in San Antonio, Austin, San Angelo, El Paso, Alpine, Eagle Pass, Laredo, Edinburg, Corpus Christi and Victoria encompass a regional service delivery network, employ 150 staff supplemented by students in service-learning roles and faculty offering specialized expertise as needed, and attract $10 million annually in sponsored projects grants and contracts to fund these activities. Accomplishments which stimulated social and economic development in 2008 included 4,464 jobs created, 3,897 jobs saved, $223.4 million in capital access for business capacity expansions, and $818.8 million in expanded business revenues for growth [4]. Each community services unit at UTSA is assessed at the end of each fiscal year (September-August). Examples of the community service unit assessment reports include the Office of Community Outreach Assessment Report [5], the Prefreshman Engineering Program (PREP) Assessment Report [6], and the Office of P-20 Programs Assessment Report [7]. However, all of the community service unit reports generated and recorded in TracDat, UTSA’s software system that assists in the planning, management, and documentation of results of assessment and the actions taken to improve performance, are available in the UTSA Assessment Portfolio [8]. As a predominantly grant-supported area of University operations, most VPCS units are highly structured around their funded projects in support of UTSA’s mission. These projects all have well-delineated purposes, goals, activities, deliverables, operational and financial reporting and control systems, and evaluation processes (e.g. the San Antonio Minority Business Enterprise Center [MBEC] [9]). Continuous improvements are designed to ensure the MBEC remains relevant and competitive, thereby responding to changing needs and priorities, environmental conditions, and growing capabilities (MBEC Annual Report 2006 [10], MBEC Annual Report 2008 [11]). Examples of improvements made because of the VPCS assessment approach include: • The Institute of Texan Cultures (ITC) [12] has reinvigorated its development board [13] in response to flat appropriations support from the state of Texas over recent years, as identified from operational and financial assessment reports; new development board members are leading efforts to expand donor support, to renegotiate terms of the ITC relationship with the city of San Antonio, improve marketing collaboration with its HemisFair Park neighbors, and explore alternate development approaches utilizing excess ITC property for long-term financial viability; 216 • • • • The UTSA Mexico Center [14] is involved in selecting projects for fellowship support from the Carlos Alvarez Fund to fulfill the intent of a major donation to UTSA; as part of this initiative, a Faculty Fellows program [15] at the Mexico Center has been established; The Institute for Economic Development (IED) [16] began applying values-based leadership management approaches to address problems of a “silo-ed” organizational culture; annual “Trend-Tracker Surveys” [17] among all IED staff have monitored status and progress measures of organizational health since then and have helped to guide improvements; shortcomings in the areas of communications and recognition led to a practice of starting all staff meetings with “values-in-action” stories or brief stories of exemplary performance as witnessed and expressed by their staff and how these behaviors are aligned with IED values of integrity, service, excellence and innovation; The Certified Business Advisors (CBA) Professional Development Program [18] was established after a review of sponsor operational audits and management reports revealed a high turnover rate among business counselors; exit interviews indicated that both compensation and lack of a career growth path were factors that influenced turnover; in response, a new professional development model was established that features a four-step career ladder [19] for business counselors; and The UTSA Small Business Development Center (SBDC) [20] approached continuous improvements proactively by engaging another campus unit, the Center for Advanced Manufacturing and Lean Systems (CAMLS) [21]; they examined the top tier of business consulting cases from the past year which had outstanding results, and explored ways to improve results for the broader client base; a Value Stream Mapping Final Report [22] of the consulting process was reconstructed, identifying phases with value-added activities and phases with wasted time of activities which might be eliminated. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] Office of the Vice President for Community Services UTSA Website [3] Strategic Initiative IV – Serving the Public through Community Engagement UTSA 2016: A Shared Vision (Strategic Plan) 217 Document Source of Document [4] Institute for Economic Development (IED) Annual Report 2008 N/A [5] Office of Community Outreach Assessment Report N/A [6] Prefreshman Engineering Program (PREP) Assessment Report N/A [7] Office of P-20 Programs Assessment Report N/A [8] UTSA Assessment Portfolio N/A [9] San Antonio Minority Business Enterprise Center (MBEC) Program Description N/A [10] MBEC Annual Report 2006 N/A [11] MBEC Annual Report 2008 N/A [12] Institute of Texan Cultures UTSA Website [13] Institute of Texan Cultures Development Board N/A [14] UTSA Mexico Center UTSA Website [15] UTSA Mexico Center Educational Research Fellowship Application Form N/A [16] Institute for Economic Development (IED) N/A [17] UTSA – IED TrendTracker Results N/A [18] Certified Business Advisor Professional Development Program N/A [19] Certified Business Advisor Levels N/A [20] UTSA Small Business Development Center N/A [21] Center for Advanced Manufacturing and Lean Systems UTSA Website 218 Document [22] Value Stream Mapping Final Report Source of Document N/A 219 Comprehensive Standard 3.4.1 - Academic Program Approval The institution demonstrates that each educational program for which academic credit is awarded is approved by the faculty and the administration. Compliance Judgment: Compliance Narrative: The institution demonstrates that each educational program for which academic credit is awarded is approved by the faculty and the administration. Guidelines for All Educational Program Approvals At The University of Texas at San Antonio (UTSA), the faculty and administration approve each degree program for which academic credit is awarded. New proposals for baccalaureate’s, master’s, and doctoral programs originate at the faculty level. As noted in narrative 2.7.2 [1], the new proposed programs are developed in accordance with the University’s mission [2] and adhere to The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 [3]; the Texas Administration Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [4]; and TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [5], which set standards for degree programs. Typically, the proposal for a new degree program is initiated at the departmental level. The departmental curriculum committee develops a draft proposal, which is submitted to faculty members in the department for review and approval. After receiving departmental approval, the new program proposal undergoes review and approval by a college curriculum committee as stated in the appropriate college bylaws: College of Architecture (COA) [6], College of Business (COB) [7], College of Education and Human Development (COEHD) [8], College of Engineering (COE) [9], College of Liberal and Fine Arts (COLFA) [10], College of Public Policy (COPP) [11] and the College of Sciences (COS) [12]. After being reviewed and approved at the college level, the proposal undergoes additional internal review and approval as described below. UTSA has received broad planning authority approvals from the THECB to develop new degree program proposals in several disciplinary areas [13]. If a new degree proposal involves a discipline which is not on the institution’s approved planning authority list, the University is required to submit a preliminary authority request to receive approval from the THECB during the early stages of the new degree proposal developmental process [13], [14]. In the New Program Request Form for Bachelor and Master's Degrees [15] submitted to THECB, the institution must demonstrate that there is a need for such a 220 new program in the state and the nation; that the new program will complement and strengthen the existing programs at the institution; that the new program will not create unnecessary duplication of other programs within the region, state, or nation; and that the program will attract a critical mass of students to make the program self-sufficient based on the state formula funding. In the preliminary authority request form for a new doctoral degree program, institutions are required to provide additional information beyond those listed above. For example, institutions should show that the new degree program represents a unique field and that there is a need for the doctoral graduates in the field that is not currently met in the region, state, or in the nation; provide evidence that the existing programs in the state cannot accommodate additional students; and establish that the institution will have sufficient resources to develop and maintain a high quality program. After the internal approval, proposed degree programs undergo final review by The UT System and the THECB. All baccalaureate’s, master’s and doctoral programs approved by The UT System are published on The UT System database and the THECB website [16] (search under University of Texas at San Antonio). It is also possible to track pending degree proposals electronically at the THECB website [17] (search under University of Texas at San Antonio). Undergraduate Educational Program Approval Proposals for new undergraduate programs are typically initiated at the department level when a departmental structure exists to house the proposed degree program. In this case, faculty members in the department participate in the development of the new undergraduate program proposal. When a departmental structure does not exist to house a new degree program, the dean of the college appoints an ad hoc committee to develop a new degree program proposal. The members of the ad hoc committee are usually drawn from the faculty members in the college, but the membership might include faculty from other colleges or members of the community having expertise in the discipline of the new program. The proposals developed by a department or an ad hoc college committee are submitted to a college committee for review and approval. The college committee responsible for the review and approval of the proposal for new undergraduate degree programs is identified in the bylaws of the individual colleges [6], [7], [8], [9], [10], [11], [12] within the University. In COEHD [8], COE [9], COLFA [10], and COPP [11], College Academic Policy and Curriculum Committees (CAPCC) are responsible for the review and approval of proposals for new undergraduate programs. For example, the COLFA bylaws [10] state that “the College Academic Policy and Curriculum Committee shall make recommendations to the Dean regarding the policies and curricula of undergraduate studies in the College, including proposals for new and modified courses and academic programs.” The following committees are responsible 221 for the review and approval of the new undergraduate degree program proposals in the other colleges: the College Undergraduate Curriculum Committee (CUCC) in COA [6], the College Undergraduate Committee (CUC) in COB [7], and the College Policy Committee (CPC) in the College of Sciences (COS) [12]. For a new multidisciplinary degree program requiring coursework from several colleges, the development of the degree program proposal may be initiated at the university level. In this case, the vice provost and the dean of undergraduate studies appoint an ad hoc committee to develop a degree proposal [18]. The members of the ad hoc committee include faculty in the University who have educational training in specific fields related to the proposed multidisciplinary degree program and experts from the community or other institutions who have teaching or research experience in the field. If a new degree program is in a field not on the institution’s approved broad authority list, the proposal development committee prepares a document that addresses the requirements for submitting a New Program Request Form for Bachelor and Master's Degrees [15] to the THECB. A draft of the preliminary authority request is then routed for review and approval by the vice provost and dean of undergraduate studies, the provost, and the president. The completed preliminary authority request then undergoes review by The UT System and the THECB prior to final approval [13], [14]. A list of programs submitted for approval is found on the THECB web site [17]. The departmental, college, or ad hoc committees for a new degree program use the guidelines provided by UT System Regents’ Rules, Rule 40307 [3] and the TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [4] to draft a proposal. The committee ensures that the new undergraduate degree proposal addresses the THECB criteria by describing the need (job market demand, student demand, etc.), the quality, and the cost of operation for a new degree program. TAC, Rule 5.45 [4] also specifies the minimum standards for the general education core curriculum requirements, the number of hours in the major, the number of hours in the degree program, the faculty size and qualifications, library resources, facilities and equipment, and plans for meeting accreditation deadlines for certain programs (e.g., ABET for undergraduate engineering programs). The proposal must describe how the new degree program meets or exceeds these standards. A new baccalaureate degree program must also comply with THECB rules described in TAC, Title 19, Part 1, Chapter 4, Subchapter B [19] on the transfer of credit, core curriculum and field of study requirements. The undergraduate degree proposals developed by the departments and approved by the college committee are routed through the vice provost and dean of undergraduate studies to the Faculty Senate for review and approval [20]. After review and approval of the proposal, the Faculty Senate makes a recommendation to the president, through the 222 provost, for the approval of the proposed degree program [21]. The provost and the president review the proposal and, after their approval, the new degree program proposal is submitted to The UT System for further review [22], [23]. Upon approval, The UT System submits the new undergraduate degree proposal to the THECB for a final review [23]. If approved, the THECB notifies the institution with an effective implementation date for the new undergraduate degree program [24]. In addition to degree programs, UTSA offers undergraduate certificates. Undergraduate certificate programs at UTSA require a minimum of 15 semester credit hours (SCH), nine of which must be at the upper division level [25]. Undergraduate students may complete a certificate program to supplement their baccalaureate degree program or they can complete the certificate program as a non-degree-seeking student. All courses used to satisfy an undergraduate certificate program must be college-level courses approved for credit at UTSA. (Teacher certification programs are not part of UTSA’s undergraduate certificate programs. Students completing the requirements for teacher certification receive their certifications from the state of Texas.) Proposals for the undergraduate certificate programs follow an internal approval process similar to that of new undergraduate degree programs. The proposals are typically drafted by the faculty at the departmental level and then reviewed and approved by the department chair, college curriculum committee, college dean, dean of undergraduate studies, and the Faculty Senate. Certificate proposals requiring 16 SCH or less are approved internally by the provost and president after being recommended for approval by the Faculty Senate. No further steps are required beyond the institutional approvals. However, each time a certificate program requiring 16 SCH or more is added to or deleted from the UTSA course offerings, the THECB is notified. Addition or deletion of certificate programs of less than 16 SCH does not require notification. Currently, UTSA offers two undergraduate certificates (bilingual business and music technology) requiring 15 SCH. Graduate Educational Program Approval The graduate faculty in the departments and colleges develop new graduate program proposals. Graduate faculty members are defined in the bylaws of the UTSA Graduate Council [26]. Although developed according to the guide provided by the THECB, the draft proposals are subjected to an extensive review by the dean of the Graduate School and the provost. The proposals adhere to the current requirements set forth by TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [4] and Rule 5.46 [5]. As noted in narrative 2.7.2 [1], the new proposed programs are developed in accordance with the University’s mission [2] and adhere to Regents’ Rules, Rule 40307 [3] of The UT System. The approval process for new program proposals involves the department curriculum committee, the college curriculum committee, the college dean’s office, the 223 dean of the Graduate School, the Graduate Council, the Faculty Senate, the provost, and the president [27]. Once a proposal is approved at all these levels, it is routed to The UT System Board of Regents (Board). If approved by the Board, it is forwarded to the THECB. A list of programs submitted for approval is found on the THECB web site [17]. Apart from degree programs, UTSA also offers graduate certificates which abide by the procedures for implementing and administering graduate certificate programs [28]. If comprised of 16 hours or less, the proposals for new graduate certificate programs are reviewed and approved by the department chair, the college graduate committee, the college dean, the dean of the Graduate School, the Graduate Council subcommittee on graduate program and courses, the Faculty Senate, the provost and the president. As stated in the proposed Policies and Procedures for Implementing and Administering Graduate Certificate Programs [28], approval is not required beyond the institutional approvals outlined above. The THECB shall be notified each time a graduate certificate program of 16 hours or more is added to or deleted from the UTSA course offerings. The THECB does not require notification regarding the addition or deletion of certificate programs of less than 16 hours. Graduate certificates at UTSA cannot require less than 12 SCH or more than 18 SCH. All courses offered in a graduate certificate program must be approved graduate-level courses at UTSA. Currently, UTSA offers nine graduate certificates requiring 15 SCH or less: Creative Writing, Professional Development in Geographic Information Science, Historic Preservation, Higher Education Administration, Keyboard Pedagogy, Keyboard Performance, Security Studies, Spanish Translation Studies, and Urban and Regional Planning. Enrolled graduate students can complete a certificate program while completing a graduate degree. Students not currently enrolled in a graduate program and interested in pursuing a graduate certificate may apply for admission as a special (non-degreeseeking) graduate student. Applicants are required to meet the University admission requirements for special graduate students. After their implementation, the educational programs are reviewed during the biennial catalog revision cycles. In addition, as per the UTSA Handbook of Operating Procedures (HOP), Chapter 2, Section 2.21 [29], there is a mandatory review of master’s degrees, doctoral degrees, and graduate certificate programs every five to ten years. 224 Documentation: Document Source of Document [1] Comprehensive Standard 2.7.2 Located within the UTSA Compliance Certification Report [2] UTSA Mission Statement UTSA Overview [3] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 Regents’ Rules [4] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [5] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [6] College of Architecture Bylaws N/A [7] College of Business Bylaws N/A [8] College of Education and Human Development Bylaws N/A [9] College of Engineering Bylaws N/A [10] College of Liberal and Fine Arts Bylaws N/A [11] College of Public Policy Bylaws N/A [12] College of Sciences Bylaws N/A [13] THECB Approval of Bachelor of Science Degree in Construction Science N/A [14] THECB Approval of Preliminary Authority Request Form for Bachelor of Science Degree in Public Health N/A [15] New Program Request Form for Bachelor and Master's Degrees N/A 225 Document [16] UTSA Program Inventory Source of Document THECB Website [17] Proposal Tracking System [18] Appointment of Ad-Hoc Committee for the Development of a Bachelor’ of Science Degree in Public Health. N/A [19] TAC, Title 19, Part 1, Chapter 4, Subchapter B TAC, Title 19, Part 1, Chapter 4 [20] Vice Provost and Dean of Undergraduate Studies Memo to Faculty Senate, Bachelor of Science Degree Proposal in Construction Science and Management (CSM) N/A [21] Faculty Senate Memo to Provost and President, N/A Approval of Proposal for BS in CSM [22] Provost Memo to President, Review of BS in CSM Proposal N/A [23] Submission of BS in CSM Proposal to UT System N/A [24] UT System Letter to THECB- BS in CSM Proposal to UT System N/A [25] Undergraduate Certificate Programs N/A [26] Graduate Council Bylaws N/A [27] Steps for Approval of a New Doctoral Program The Graduate School Website [28] UTSA Policies and Procedures for Implementing and Administrating Graduate Certificate Program N/A [29] Handbook of Operating Procedures (HOP), Chapter 2. Section 2.21 HOP Table of Contents 226 Comprehensive Standard 3.4.2 - Continuing Education/Service Programs The institution’s continuing education, outreach, and service programs are consistent with the institution’s mission. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio’s (UTSA) continuing education, outreach, and service programs are consistent with the institution’s mission. UTSA’s mission statement [1] asserts that the institution is “dedicated to . . . community engagement and public service,” and that it serves “as a catalyst for socioeconomic development – for Texas, the nation, and the world.” The programs and services that UTSA provides in these areas illustrate the institution’s ongoing commitment to advance its mission. Continuing Education Lifelong learning opportunities are distributed throughout UTSA’s many colleges and programs, extending knowledge through a variety of non-degree educational offerings in response to community needs. Strategic continuing education programs, which also enhance socioeconomic development, include: the improvement of college-readiness and higher-educational attainment levels through P-20 programs; influencing regional and national competitiveness through science, technology, engineering and mathematics (STEM) programs; the provision of executive and entrepreneurship education; and extended education offerings. Notable examples of continuing education at UTSA include the following: • The College of Education and Human Development (COEHD) offers a number of programs that are designed to assist the local and international communities. The Accelerated Teacher Education Certificate Program [2] and the Academy for Teacher Excellence Peer Mentor Program [3] are a collaborative effort designed to increase the success rates of students majoring in education, specifically Hispanic and minority students. Internationally, the COEHD’s ITHUBA Project in South Africa [4] develops and distributes public-education textbooks that are country- and culturally-relevant, in lieu of the customary dependence on imports that are not relevant. • The College of Liberal and Fine Arts (COLFA) also houses a number of programs that improve higher educational attainment. COLFA offers a Graduate 227 Certificate in Security Studies [5] “designed to move students from the core material exploring, first, fundamental aspects of homeland security and defense, and second, a focus on the total threat environment in which security and defense organizations and systems plan responses.” The UTSA Legislative Scholars Program [6] sends five students to serve as legal assistants to the Texas House of Representatives. The Summer Law School Prep Academy [7] places students as interns where they attain practitioner experience beyond the academic program. The Department of Music offers numerous music camps and workshops [8] which provide opportunities for attendees to develop their creative and technical skills. • The College of Business (COB) offers programs for Executive Education [9] through the Center for Professional Excellence [10], including a Business Certificate Series [11] for mid-level managers, the Building Business Excellence Program [12] for high-growth entrepreneurs, a Paralegal Studies On-line Certificate [13], and a number of customized programs. COB’s Business Studies for the Americas Program [14] leverages the South Texas competitive advantage to expand trade with Mexico and Latin America, as well as fulfill UTSA’s global aspirations. This program offers a Bilingual Business Certificate [15], a Border Business Course [16] and immersion programs. Also, the college’s Statistical Consulting Center [17] provides free weekly seminars for the public. • The College of Sciences (COS) offers various science, technology, engineering and mathematics enhancement initiatives. The COS awards a Geographical Information Science (GIS) Certificate [18], which provides training in GIS and related tools of the Global Positioning System and Remote Sensing. UTSA’s Center for Information Assurance and Security [19] offers an Information Systems Security Professional Certificate [20] and is also home to the National Collegiate Cyber Defense Competition [21]. A new initiative, the Institute for Cyber Security Incubator Program [22], advises and supports spin-off enterprises in this field. • The College of Engineering (COE) has a number of programs providing support to the community, including the Center for Innovation and Technology Entrepreneurship (CITE) [23]. The CITE is a partnership between the College of Engineering and the College of Business. It fosters the growth of new technology-based ventures of students, faculty and area businesses by offering an Entrepreneurs Boot Camp, a TEK Start-up Competition, and the Roadrunner Incubator. The Center for Advanced Manufacturing and Lean Systems 228 (CAMLS) [24] extends education and consulting to existing industry to bolster regional competitiveness through application of lean management principles. The new Institute for Conventional, Alternative and Renewable Energy (I-CARE) [25] organized a major conference focused on the city of San Antonio’s sustainability agenda. Follow-up sessions across the community will help to formulate, develop, and maintain these efforts. • The College of Public Policy (COPP) supports community service and educational programs. For mid-career managers and board members affiliated with nonprofit organizations, the college also offers a certification in Nonprofit Management and Leadership [26] (professional certification offered by external agency). • The College of Architecture (COA) offers a Certificate in Historic Preservation [27] (professional certification offered by external agency), which is critical for local professionals to sustain San Antonio’s architectural heritage. The COA also offers a Certificate in Urban and Regional Planning [28] (professional certification offered by external agency). The COA Community Design Studios engage students with professional mentors in public-interest projects. For example, one topic of study was the adaptive reuse of an abandoned historical fire station [29] adjacent to the Downtown campus. • The Honors College works to stimulate the local community’s cultural and intellectual dialogue through public education during its annual Great Conversations Program [30]. • The Office of Extended Education [31] offers a broad array of continuingeducation and certificates primarily geared to career skill enhancements in both classroom and online formats. For example, 14 certificate courses are offered through the UTSA eLearning Center [32]. Online Career Training Courses [33] include 11 topics in healthcare, 39 in business, and 16 in information technology, which mirror key industry cluster needs in the local market. Non-UTSA students can also partake of regular college courses on a space-available basis through the Extended Studies Program [34]. Outreach and Service UTSA has always placed a strong emphasis on community engagement and public service, which are highly valued by the community the University serves. The Office of 229 the Vice President for Community Services (VPCS) has a variety of programs that focus on a strategic interface with key community constituencies. This office also supports and coordinates the broader range of public services throughout the University via the UTSA Outreach Council [35]. This council, chaired by the VPCS, is a representative group of the major public service providers across the University. The UTSA Outreach Council is currently conducting an extensive inventory of service programs and activities at UTSA. It is assessing alignment of this inventory with priorities of the University’s strategic plan and making recommendations for the future evolution of public services at UTSA. VPCS programs and services, which contribute to the accomplishment of goals of UTSA’s strategic plan include: • The Prefreshman Engineering Program (PREP) [36] identifies promising middle and high school students with an interest in mathematics, science, engineering and technology, and establishes the foundation for careers in these and other mathematics-related areas. Founded at UTSA in 1979, the eight-week, mathematics-based academic program is held each summer at nine local colleges and universities. Designed for students in grades six through eleven, PREP promotes high achievement and provides students with the necessary reinforcement to successfully pursue higher education and careers in math, science, engineering and technology. • The Office of P-20 Initiatives [37] evolved from UTSA’s Alliance for Education, established in 1990. This effort was developed in response to the city of San Antonio’s Target ‘90 agenda. Its focus was to increase the educational attainment of the local workforce, specifically those from underserved and underrepresented populations. The focus of the Office of P-20 Initiatives is to increase access to education via partnerships and collaborations with schools and businesses, industry, and community-based organizations and foundations. These partnerships work to strengthen the quality of education in San Antonio and South Texas from kindergarten through college. The Office of P-20 Initiatives coordinates, facilitates, and implements over 20 outreach programs serving over 20,000 students, parents and educational professionals in South Texas. • The Office of Community Outreach (OCO) [38] increases UTSA’s visibility in targeted communities in South Texas and fosters mutually beneficial partnerships with these communities. The OCO works with educational, 230 business and civic leaders in communities served by UTSA to promote higher education as an economic development resource. The OCO supports access and chances for success of area residents who wish to enroll at UTSA. Special events bring community leaders to UTSA and take UTSA executive officers into South Texas communities. The OCO works closely with the Admissions Office as well as other University offices in supporting student recruitment efforts. • The Institute of Texan Cultures (ITC) [39], one of UTSA’s campuses, is dedicated to enhancing the understanding of cultural history and its influence on the people of Texas. The ITC provides a statewide educational resource relating to the history and culture of the people of Texas. ITC accomplishes its mission by means of an expansive exhibit floor, a document and photo library, an extensive outreach program to Texas schools, and specialized and periodic major exhibits. The ITC provides the first exposure to UTSA for over 100,000 Texas middleschool children visitors annually and also serves special educational programs of the University. The Texas Folklife Festival [40], coordinated by the ITC, is the largest cultural exhibition in Texas. Held annually, this three-day event showcases the 40 originating cultural groups of Texas through over 200 exhibits, demonstrations, lectures and performances held at the ITC. • The recently established UTSA Mexico Center [41] coordinates and guides the many professional and institutional relationships between UTSA and universities and organizations in Mexico that have developed over the years. The Mexico Center fosters academic, research, cultural and programmatic exchanges with Mexican universities and organizations. It engages UTSA students, faculty and staff in these exchanges, thus promoting a better understanding of Mexico and its relationship to the United States. The Mexico Center also provides a forum for communication between policy makers, scholars, business representatives and professionals from the United States and Mexico to bring about mutual understanding and productive relationships. • The East Asia Institute (website under construction at this time) is designed to promote appreciation and understanding of East Asian societies and cultures both on campus and in the community through research, outreach, networking, education, student/faculty exchange, and business development and cooperation. The East Asia Institute organizes seminars, workshops, lectures, conferences, film festivals, and visual art exhibitions with performing art groups from China, Japan, Korea, and other Asian nations. It also encourages faculty research collaborations, both within UTSA and with participating East Asian 231 university researchers. The East Asia Institute helps to build an important educational, cultural and business bridge between the Orient and San Antonio by promoting business collaborations and cooperation among the University, the city, the state, and East Asian cities and countries. • The Bank of America Child and Adolescent Policy Research Institute (CAPRI) [42] is a University-wide institute that supports the study of topics such as pediatric obesity prevention, infant cognition and language development, school readiness and dropouts, early literacy, juvenile justice and child abuse prevention. CAPRI fosters cross-disciplinary collaborations within the University and with research partners from the community, and will translate research results into policy recommendations. The Navarro Center, housed in CAPRI, is a collaborative project of the San Antonio Independent School District and UTSA. The Child Development Center serves as a research/demonstration site to determine and model the best practices for working with children in both English and Spanish. CAPRI also serves as a resource for research services and professional development training for professionals in child and adolescent development and related careers. Economic Development The UTSA Institute for Economic Development (IED) [43] serves 30,000 businesses annually, through ten programs in ten locations across the region. The IED also has a national and international reputation as a center of excellence for UTSA. Several IED programs are consistently top-ten rated among peers in the United States (Small Business Development Center, Minority Business Enterprise Center, and the Trade Adjustment Assistance Center). Two other unique, highly respected programs are the National Small Business Information Clearinghouse and the International Trade Center’s Mexico Program. An overview of VPCS programs focused on economic development can be found at the following links: • Southwest Texas Border Region Small Business Development Center [44]; • San Antonio Small Business Development Center (SBDC) [45]; • Technology Center/Supplier-Vendor Network [46]; • Human Capital Program [47]; • San Antonio Technology Accelerator Initiative [48]; • International Trade Center [49]; 232 • Minority Business Enterprise Center [50]; • Center for Rural Business Programs [51]; • Southwest Trade Adjustment Assistance Center [52]; • National Small Business Information Clearinghouse [53]; and • Center for Community and Business Research [54]. Key Indicators The common denominators for Community Services programs include the number of program participants and the amount of sponsorship financial support annually, as indicated in the VPCS Portfolio Programs table [55]. Additionally, a summary of the outputs and goals of the IED [56] shows that the community increasingly utilizes the services of the IED to address its needs. For the majority of the services, the IED has exceeded its goals. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] The Accelerated Teacher Education Certificate Program Academy for Teacher Excellence Website [3] The Academy for Teacher Excellence Peer Mentor Program N/A [4] “The ITHUBA Project” - Sombrilla article Sombrilla Website - Summer 2008 Issue [5] Graduate Certificate in Security Studies Department of Political Science & Geography Website [6] UTSA Legislative Scholars Program Institute for Law and Public Affairs Website [7] Summer Law School Preparation Academy [8] Department of Music Camps and Workshops Department of Music Website 233 Document [9] Executive Education Source of Document Center for Professional Excellence Website [10] Center for Professional Excellence UTSA Website [11] Business Certificate Series Center for Professional Excellence Website [12] Building Business Excellence Program Small Business Development Center Technology Center Website [13] Paralegal Studies On-line Certificate Center for Professional Excellence Website [14] Business Studies for the Americas Program College of Business Website [15] Bilingual Business Certificate [16] Border Business Course [17] Statistical Consulting Center [18] Geographical Information Science Certificate Department of Geological Sciences Website [19] Center for Information Assurance and Security (CIAS) UTSA Website [20] Systems Security Professional Certificate CIAS Website [21] National Collegiate Cyber Defense Competition N/A [22] "Institute for Cyber Security Launches Tech Incubator" - UTSA Today article UTSA Today Website [23] Center for Innovation and Technology Entrepreneurship College of Business Website Centers [24] Center for Advanced Manufacturing and Lean Systems UTSA Website [25] "Institute for Conventional, Alternative and Renewable Energy" - UTSA Today article UTSA Today Website 234 Document Source of Document [26] Non-Profit Management and Leadership Certificate College of Public Policy Website [27] Historic Preservation Certificate College of Architecture Website - Special Programs - Graduate Certificates [28] Urban and Regional Planning Certificate [29] “UTSA Students Create Plans to Restore Firehouse” - UTSA Today article UTSA Today Website [30] Great Conversations Program UTSA Website - Colleges Honors College [31] Office of Extended Education UTSA Website [32] UTSA eLearning Center [33] Online Career Training Courses Office of Extended Education Website [34] Extended Studies Program [35] UTSA Outreach Council Office of Community Outreach Website [36] Prefreshman Engineering Program N/A [37] Office of P-20 Initiatives UTSA Website [38] Office of Community Outreach [39] Institute of Texan Cultures [40] Texas Folklife Festival Institute of Texan Cultures Website - Special Events [41] UTSA Mexico Center UTSA Website [42] Bank of America Child and Adolescent Policy Research Institute UTSA Browse Center Profiles Centers [43] Institute for Economic Development N/A [44] Southwest Texas Border Region Small Business Development Center Institute for Economic Development Website - 235 Document [45] San Antonio Small Business Development Center Source of Document Programs [46] Technology Center/Supplier-Vendor Network [47] Human Capital Program [48] San Antonio Technology Accelerator Initiative [49] International Trade Center [50] Minority Business Enterprise Center [51] Center for Rural Business Programs [52] Southwest Trade Adjustment Assistance Center [53] National Small Business Information Clearinghouse [54] Center for Community and Business Research [55] VPCS Portfolio Programs Table N/A [56] Institute for Economic Development - Service Outputs and Goals Table N/A 236 Comprehensive Standard 3.4.3 - Admissions Policies The institution publishes admissions policies consistent with its mission. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) publishes admissions policies that are consistent with its mission. UTSA’s mission statement asserts that UTSA is “an institution of access and excellence” [1]. To ensure that it fulfills its mission, UTSA’s admissions policies are designed to provide access to applicants who demonstrate the ability to succeed even as these policies ensure that the institution’s excellence is maintained. UTSA’s mission statement also asserts that UTSA is a “center for intellectual and creative resources as well as a catalyst for socioeconomic development” [1]. These standards are further designed to maintain UTSA’s role in serving the local, national, and international communities. Undergraduate Admissions UTSA’s undergraduate admissions requirements are published in the electronic 20082009 Information Bulletin [2]. Additionally, the Undergraduate Admissions Office [3] provides a variety of resources on their website for students enrolling as first-time freshmen, transfer, and international students. Freshmen (In-state) Freshmen applicants who are Texas residents and who meet the minimum test score criteria according to their rank-in-class [4] may be initially admitted as regular students. Following initial admission, a final high school transcript is requested to confirm high school graduation and the high school curriculum completed. Freshmen (Out-of-State) Out-of-state freshmen applicants [5] must graduate from a high school accredited by that state’s accreditation association within five years of the date of first enrollment to be admitted as regular students. That association’s mission and scope must be similar to that of the Texas Education Agency. Provisional Freshmen Admission Applicants who are Texas residents, first-time freshmen, and graduates of any accredited high school, but who do not qualify for admission because of inadequate 237 SAT or ACT scores or high school records, may be admitted to a fall or spring semester on a provisional basis [6]. Students who are admitted on a provisional basis are given the opportunity to demonstrate that they can perform college-level work and can reasonably be expected to make progress toward a degree. Applicants must demonstrate their ability to perform at the college level by obtaining an overall “C” grade point average (2.0 on a 4.0 scale) in 18 college credit hours. Upon completion of at least 18 college credit hours of approved courses at UTSA with a grade point average of at least 2.0, students admitted provisionally will be declared in academic good standing at the University. Transfers Students may apply for admission as transfer students [7] if they have previously completed any credit courses at the college level after high school graduation, with the exception of those who attend college during the summer immediately after high school graduation (first-time freshmen). Freshmen Transfers Applicants for admission who have earned fewer than 30 semester credit hours [7] from accredited colleges or universities must meet the same rank-in-class (or GED) and SAT/ACT requirements as first-time freshmen; have a minimum “C” (2.0 on a 4.0 scale) admission grade point average on college coursework attempted; not be ineligible to return to the most recently attended institution for academic reasons (transcripts or additional documentation may be required to demonstrate that this requirement has been met); and not be ineligible to return to the most recently attended institution for disciplinary reasons (by applying to UTSA, applicants affirm that they meet this requirement). College Transfers Applicants for admission to UTSA who have earned 30 or more semester credit hours from accredited colleges or universities [7] must have a minimum “C” (2.0 on a 4.0 scale) admission grade point average on college coursework attempted; not be ineligible to return to the most recently attended institution for academic reasons (transcripts or additional documentation may be required to demonstrate that this requirement has been met); and not be ineligible to return to the most recently attended institution for disciplinary reasons (by applying to UTSA, applicants affirm that they meet this requirement). 238 Special Transfer Students Special transfer students [8] are transfer students who enroll in courses only at the undergraduate level without pursuing a degree at UTSA. First-time freshmen and international students cannot apply as special students. Because special students are not working toward a degree, they may be ineligible for financial assistance. Applicants with fewer than 30 undergraduate semester credit hours attempted at an accredited college or university must meet the same admission requirements as firsttime freshmen, have at least a “C” average (2.0 on a 4.0 scale) on all college-level coursework, and be in good standing at the last institution attended. Applicants who have attempted 30 or more undergraduate semester credit hours must have at least a “C” average (2.0 on a 4.0 scale) in the last 30 hours attempted and be in good academic standing at the last accredited college or university attended. International Students Applications from individuals who plan to enroll while residing in the United States of America (USA) using a non-permanent visa are processed as international students [9]. This includes applications received from other countries as well as applications received from students currently attending high schools, colleges, or universities in the USA. All international students, including first-time freshmen and transfer students, must prove proficiency [10] in the English language by taking either the Test of English as a Foreign Language (TOEFL [11]) or the International English Language Testing System (IELTS [12]) examination. English as a Second Language (ESL) courses are required for those students who need additional language training. The UTSA English Language Assessment Program is required of all new students. Students are assigned to take up to three ESL classes if it is judged the courses will benefit the student. Students are admitted to the Intensive English Program with a guarantee that they are accepted to the baccalaureate degree program of their choice as soon as the appropriate level of English proficiency has been achieved. Conditional admission is not available to graduate students. The TOEFL or IELTS is waived if the applicant graduated from a high school in the USA and completed two years of regular English courses; the applicant graduated with a baccalaureate degree from a college or university in the USA; or the applicant has successfully completed 45 or more semester hours of transferable credit from an American college or university. International students must also submit a statement guaranteeing the student’s ability to pay all expenses while at UTSA. The statement may be sent from a parent, guardian, or sponsor when endorsed by a bank or other reliable institution, or from a citizen of the 239 USA who accepts responsibility for the student’s financial needs. International students must submit evaluations of foreign credentials. UTSA will accept evaluations from credential evaluation services that adhere to the published credential evaluation guidelines of the American Association of Collegiate Registrars and Admissions Officers or from NAFSA: Association of International Educators. International students must have all application materials, including application for admission, nonrefundable application fee, evaluation of foreign credentials, and all supporting documents on file in the Office of Admissions by the appropriate application deadline. International Freshmen Application Policy International freshmen students must have qualifications equivalent to those of students entering from accredited secondary schools in the USA, as determined by the Office of Admissions; have superior grades on work completed in secondary school, as determined by the Office of Admissions; and, if graduated from an American high school, applicants should submit a SAT/ACT test score corresponding to rank-in-class requirements for in-state, first-time freshmen. SAT or ACT scores are recommended from schools abroad. International Transfer Students Policy International transfer students who have attended a college or university in a country other than the USA must have superior grades on work completed in college, as determined by the Office of Admissions. International transfer students who have successfully completed one year of full-time study do not need to submit SAC/ACT scores. SAT or ACT scores are strongly recommended for all other international students. International Students Transferring from Schools within the USA International transfer students who have attended another college or university in the USA must have completed at least 30 semester credit hours with a “C” average (2.0 on a 4.0 scale) on all college work attempted. Graduate Admissions Graduate admissions policies, including both university-wide and department-specific admission requirements, are published in the Graduate Catalog 2009-2011 [13]. This catalog is available to students in both hard copy and electronic versions on the UTSA Graduate School website. Admission requirements for graduate study at UTSA are designed so that admitted students will have a high probability of success in graduatelevel academic work. 240 Graduate programs take a holistic approach in reviewing applicant files. When making a decision to grant admission, they review transcripts, grade point average, resume, statement of purpose, and letters of recommendation. There are three types of graduate admissions: degree-seeking [14], special graduate [15] and non-degree seeking [16]. In addition, international students must meet certain criteria before being admitted to UTSA. Degree-Seeking Students Students seeking regular admissions as graduate students at UTSA must hold a baccalaureate degree from a regionally accredited university in the USA or have proof of an equivalent degree from a foreign institution. They must have been in “good standing” at their undergraduate institution, and have a grade point average (GPA) of 3.0 on a 4-point scale for the last 60 credit hours of course work taken as an undergraduate. In addition, potential students must have completed at least 18 semester credit hours (SCH), 12 or more in upper-division coursework, in the area(s) for which graduate admissions is sought (or in related areas, as determined by the Graduate Program Committee (GPC) for the program for which admissions is being sought). Special Graduate Students Special graduate students are those who are not initially admitted as degree-seeking students. However, they may later be admitted to a degree program and apply appropriate credits earned while a special graduate student toward that degree. To be admitted, these students must hold a baccalaureate degree from a regionally accredited institution in the USA or have proof of an equivalent degree from a foreign institution. They must also have been in good standing at their undergraduate institution and have maintained a 3.0 GPA on a four-point scale in their last 60 undergraduate credit hours. Non-Degree-Seeking Students Students not seeking a graduate degree may be admitted to take graduate coursework if they hold a baccalaureate degree from a regionally accredited institution in the USA or have proof of an equivalent degree from a foreign institution. They also must have been in good standing at their undergraduate institution and have maintained a 3.0 GPA on a four-point scale in their last 60 undergraduate credit hours. These students may not apply credits earned toward graduate degree programs without special appeal, should they be admitted at a later time. Therefore, applicants not admitted as degree-seeking students are strongly encouraged to apply as Special Graduate students. 241 International Students Applications from non-US citizens or nonpermanent residents are processed as international [17]. International student applicants must meet the graduate admission requirements and prove proficiency in the English language by taking either the TOEFL or IELTS examinations [18]. TOEFL scores may be waived for international students from countries where English is the primary language of instruction and the principal language spoken in the home; or for non-citizens of the USA earning a baccalaureate degree or higher in the USA or other English-speaking countries. Participation in UTSA’s English Language Assessment Program (ELAP) before registration is required of students with TOEFL scores below 600 (paper version) or 100 (Internet based) or 7 (IELTS). Based on this assessment, students needing additional instruction in English are required to enroll in appropriate English for International Students (EIS) courses. Applicants from the following countries are exempt from submitting the TOEFL or IELTS score: American Samoa Guyana Australia Ireland Bahamas Jamaica Barbados Liberia Belize New Zealand Canada (except Quebec) Sierra Leone Dominica Trinidad/Tobago Grand Cayman United Kingdom Grenada U.S. Pacific Trust International graduate students must also submit a statement guaranteeing the student’s ability to pay all expenses while a student at UTSA, if attendance under the F1 (student) visa is anticipated. The statement may be sent from a parent or guardian when endorsed by a bank or other reliable institution, or from a citizen of the USA who 242 will accept responsibility for the student’s financial needs. International graduate students must meet application requirements regarding fee and supporting credentials. The application, nonrefundable application fee ($80 online or $85 paper), and supporting credentials should be on file in the Graduate School by the appropriate application deadline. The nonrefundable application fee is also charged upon reapplication for admission following academic dismissal. The above criteria serve as guidelines for admission for international students. The Graduate School and the appropriate GPC examine the credentials of each applicant on an individual basis, with admission granted only to those who show promise of success in graduate study. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] 2008-2009 Information Bulletin UTSA Website - Current Students [3] Undergraduate Admissions Office UTSA Admissions Website [4] Freshmen (In-state) Admission [5] Freshmen (Out-of-state) Admission [6] Provisional Freshmen Admission Tomas Rivera Center for Student Success Website [7] Transfer Students Admission UTSA Admissions Website [8] Special Transfer Students Admission [9] International Students Admission [10] IELTS or TOEFL Examinations (Undergraduate Students) [11] Test of English as a Foreign Language Website Educational Testing Service Website 243 Document Source of Document [12] International English Language Testing System Website N/A [13] Graduate Catalog 2009-2011 UTSA Website - Current Students [14] Degree-Seeking Graduate Students Admission Graduate Catalog 2009-2011 [15] Special Graduate Students Admission [16] Non-Degree-Seeking Graduate Students Admission [17] International Graduate Students Graduate School Website [18] IELTS of TOEFL Examinations (Graduate Students) 244 Comprehensive Standard 3.4.4 - Acceptance of Academic Credit The institution has a defined and published policy for evaluating, awarding, and accepting credit for transfer, experiential learning, advanced placement, and professional certificates that is consistent with its mission and ensures that course work and learning outcomes are at the collegiate level and comparable to the institution’s own degree programs. The institution assumes responsibility for the academic quality of any course work or credit recorded on the institution’s transcript. Compliance Judgment: Compliance Narrative The University of Texas at San Antonio (UTSA) has a defined and published policy for evaluating, awarding and accepting credit for transfer, experiential learning, advanced placement, and professional certificates that is consistent with its mission and ensures that course work and learning outcomes are at the collegiate level and comparable to the institution’s own degree programs. UTSA assumes responsibility for the academic quality of any course work or credit recorded on the institution’s transcript. The policies and procedures described below explain UTSA’s rigor in awarding credit at the undergraduate and graduate levels. Undergraduate Programs Transfer UTSA has established and published policies for the evaluation and acceptance of transfer credit in its various forms that follow the Texas Higher Education Coordinating Board’s (THECB) Texas Administrative Code (TAC), Title 19, Part 1, Chapter 4, Subtracted B [1], regarding acceptance of undergraduate coursework, transfer of credit, core curriculum and field of study criteria. UTSA also requires all transfer work, test scores, and placement examinations to be posted on an official transcript and sent directly to the Office of Admissions. An official evaluation of transfer credit is completed for degree-seeking applicants at the time of admission. Transfer credit is determined based on course content equivalency, grade-in-course, and accreditation by a regional accreditor. Credits are considered for acceptance from institutions accredited by the Southern Association of Colleges and Schools Commission on Colleges, the North Central Association, the Western Association of Schools and Colleges, the New England Association of Schools and Colleges, the Middle States Association of Schools and Colleges, and the Northwest Commission on Colleges and Universities. 245 UTSA participates in the Texas Common Course Numbering System (TCCN), which is designed to facilitate the transfer of lower-division academic coursework between Texas institutions of higher education. The Undergraduate Catalog 2008-2010 [2] lists an applicable TCCN in the course description directly after the title of the course. Appendix B [3] in the Undergraduate Catalog lists the TCCN course designations and their UTSA equivalents. In addition, Appendix B lists core curriculum courses that do not have a TCCN but have been assigned an “acceptable substitute” TCCN. If a student completes a course bearing this number, it will be accepted as meeting the applicable core curriculum requirement. The THECB [2] has established procedures for Texas public colleges and universities to follow in resolving transfer of credit disputes. These guidelines, which cover evaluation procedures, resolution of transfer credit disputes, and acceptability of courses, are also published in the Undergraduate Catalog 20082010 - Transferring Courses [4]. As a rule, UTSA accepts courses from an accredited institution of higher education or credit by examination. In addition, UTSA has transfer plan agreements [5] with twelve Texas two-year colleges. The THECB has established a common framework for core curricula at all public institutions of higher education. Transfer of Core Curriculum credits are addressed under Core Curriculum [6] in the Undergraduate Catalog. In accordance with the Texas Education Code (TEC), Chapter 61, Subchapter S [7], the UTSA Core Curriculum consists of 42 semester credit hours of coursework. Students who have completed all or a portion of the Core Curriculum at another Texas public institution of higher education may use that coursework to satisfy UTSA core curriculum requirements. When the Office of Admissions receives a transcript containing courses without TCCN equivalency, the courses are evaluated to determine which should receive transfer credit. Research for equivalency takes into account the level and content of courses, as determined by examining catalog copy and course descriptions of the university from which the course was taken. To be equated, the submitted course work must be at least at the same level and cover substantially the same material or knowledge as courses at UTSA. Admissions performs the initial evaluation of courses for possible transfer credit for all degree-seeking applicants. For lower level courses, especially those applicable to core curriculum (general education) credit, the evaluation by Admissions determines institutional acceptance of the credit and indicates the courses in the UTSA core curriculum to which the equivalent courses will apply. Other courses, particularly those at the upper level, may require evaluation by persons with more detailed course content knowledge. In such cases, Admissions first contacts the advising center of the college whose degree would be affected by the course credit, because of advisors' familiarity with course content within their college's majors. If the advisor believes more detailed content expertise is required, the chair of the department 246 to whose course the credit would apply is asked to review the proposed transfer for a final recommendation. Institutionally accepted credit may be applied toward degree requirements if (a) directly related as a transfer course equivalent by the student's academic department or (b) if applied to the student's degree plan as meeting an elective requirement by the student's academic department. The student has the right to appeal a negative decision. Undergraduate students must submit a form, specific to their college [8], [9], [10], [11], which requests to substitute a transfer course from an institution with no UTSA equivalency table for a course in the UTSA major to be considered for transfer credit. In such cases, additional information will be required. An example would be that the student would be asked to submit the syllabi of the courses in question. Decisions on which transferred courses satisfy degree requirements are determined in the student's academic department. Once a specific course from a specific university has been determined to be equivalent to a UTSA course, the information is entered into a Banner Student Information System table so that it will not have to be reviewed again. The above process is followed to ensure the credit is consistently evaluated and applied. Credits completed at institutions outside the U.S. must be evaluated on an individual basis at the student’s expense. Transfer students with foreign university credit should submit a transcript evaluation report from the Foreign Credentials Service of America (FCSA) or other university-approved evaluation service. The student mails translated official transcripts, certificates, and diplomas from foreign (non-USA) high schools, universities and university-level schools as well as the evaluation fee directly to the FCSA along with the completed FCSA form. The evaluation service will mail a detailed evaluation to the student and, if the student requests, a copy of the evaluation as well as the student’s official transcripts to the Office of Admissions. Transfer credit from foreign institutions is accepted by UTSA on the basis of this evaluation. The Office of Admissions provides a link with instructions and a printable FCSA form to the students. Credit earned by extension or correspondence [12] through accredited colleges and universities is evaluated and accepted for transfer if the course is equivalent to a UTSA course, acceptable to the student’s degree program, and if all other transfer provisions in this section are met. Students currently enrolled at UTSA are not typically permitted to take correspondence or extension courses and transfer the credit to UTSA. Exceptions to this rule must be approved by the student’s advisor and dean, and such courses can be taken only in the event that the student is about to graduate and cannot obtain the course in residence. UTSA accepts on a limited basis, according to the evaluation procedures noted above, physical activities courses, extension or correspondence courses, military service training school courses, courses from an institution undergoing application for 247 accreditation, and courses from a non-accredited institution. Vocational-technical credits earned as part of an Applied Associates of Sciences degree from a regionally accredited school are only accepted for the Bachelor of Applied Arts and Science degree program. The University does not accept, under any circumstance, credits for developmental education, orientation, high-school-level courses, or mathematics courses below the college algebra level for transfer credit. Experiential Learning UTSA does not grant credit for experiential learning [13]. Credit by Examination UTSA awards credit by examination via Advanced Placement (AP) [14], International Baccalaureate Examination (IBE) [15], and College-level Examination Program (CLEP) [16]. Appendix C [17] in the Undergraduate Catalog 2008-2010 explains the tests, the minimum score required at UTSA and the UTSA credit to be awarded. Professional Certificates A professional certificate has no bearing on acceptance of credit for courses taken to earn the certificate. Each course will be individually evaluated using the criteria and processes, described in the “Transfer” section of “Undergraduate Programs” above, to determine if credit will be awarded. Master’s Programs Transfer Transferring credit for master’s courses is addressed in the Graduate Catalog 20092011 [18]. For credit to be granted, the course must be at the same level, require essentially the same prerequisite knowledge, and cover substantially the same material or knowledge. Ordinarily, all work for the master’s degree must be completed at UTSA. Transfer credit of usually not more than six semester credit hours may be allowed for graduate coursework completed at another accredited institution, upon the approval of the appropriate Graduate Program Committee in which the major area is located. However, upon petition by the student, recommendation of the appropriate Graduate Program Committee, and the approvals of the associate dean of graduate studies in which the program is located and the dean of the Graduate School, up to a maximum of one-third of the semester credit hours of coursework (exclusive of thesis) required for a degree at UTSA may be accepted as transfer credit for the degree. 248 The Graduate Program Committee evaluates transcripts and designates which graduate courses are acceptable under the above provisions for transfer toward a master’s degree at UTSA. The course number assigned by the institution awarding the credit determines whether a course is transferable to UTSA as graduate coursework. To be transferable to UTSA, courses must be defined as graduate courses at the institution where credit was earned. Courses that are defined as undergraduate upper-division by their course numbers, but that can be applied to a graduate degree at the institution awarding the credit, are not accepted for transfer toward a master’s degree at UTSA. All work submitted for transfer credit must have been completed with grades of “A” or “B” and must have been completed no more than six years before the degree was awarded. The student’s UTSA transcript notes the number of hours of graduate transfer credit. Credit by Examination UTSA does not accept credit by examination for any courses used to meet minimum requirements for a graduate degree or graduate teacher certification program. Professional Certificate A professional certificate has no bearing on acceptance of credit for courses taken to earn the certificate. Each course will be individually evaluated using the criteria and processes, described in the “Transfer” section of “Master’s Programs” above, to determine if credit will be awarded. Doctoral Programs Transferring credit for doctoral courses is addressed in the Graduate Catalog 20092011 [19]. As a general rule, at the doctoral level students are expected to complete all coursework at UTSA. Exceptions require the approval of the appropriate Graduate Program Committee, the associate dean of graduate studies of the college in which the program resides, and the Graduate School. Correspondence and extension courses may not be applied to a graduate degree program. Documentation: [1] Document Source of Document Texas Administrative Code (TAC), Title 19, Part 1, Chapter 4, Subchapter B TAC, Title 19, Part 1, Chapter 4 249 Document Source of Document Undergraduate Catalog 20082010 [2] Course Descriptions with Texas Common Course Number (TCCN) [3] Appendix B [4] Transferring Courses [5] 2008-2010 Transfer Plans Office of Undergraduate Studies Support and Technology Services Website [6] Core Curriculum Undergraduate Catalog 20082010 [7] Texas Education Code (TEC), Chapter 61, Subchapter S TEC, Chapter 61 [8] College of Business Petition for CBK, Major, Support Work, Minor, Prerequisite or University Requirement Form N/A [9] College of Liberal and Fine Arts Request for Substitution Form N/A [10] College of Public Policy Request for a Transfer Course to be Used as a Substitution for a Course in the Major from an Institution with no UTSA Equivalency Table Form N/A [11] College of Science Request for Substitution of a N/A Transfer Course with no UTSA Equivalency to be Used in the Major/Support Work Form [12] Extension or Correspondence Courses Undergraduate Catalog 20082010 [13] Not Accepted for Transfer Credit [14] Advanced Placement Testing Services Website 250 Document Source of Document [15] International Baccalaureate Certificate Examination [16] College Level Examination Program [17] Appendix C Undergraduate Catalog 20082010 [18] Transferring Credit for Master’s Courses Graduate Catalog 2009-2011 [19] Transferring Credit for Doctoral Courses 251 Comprehensive Standard 3.4.5 - Academic Policies The institution publishes academic policies that adhere to principles of good educational practice. These are disseminated to students, faculty, and other interested parties through publications that accurately represent the programs and services of the institution. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) publishes academic policies that adhere to principles of good educational practices. These are disseminated to students, faculty, and other interested parties through publications that accurately represent the programs and services of the institution. Academic policies at UTSA are developed and reviewed using a collaborative approach. Various offices and committees across the University ensure that policies follow best practices and comply with applicable rules and regulations. All academic policies are published in multiple formats, including electronic and hard copies, and are available to UTSA students and faculty, as well as other interested parties. UTSA publishes academic policies, procedures, programs, and services in the information bulletin (published annually) and the undergraduate and graduate catalogues (published biannually). The 2008-2009 Information Bulletin [1], the Undergraduate Catalog 2008-2010 [2], and the Graduate Catalog 2009-2011 [3] are provided as hard copies and electronically on the UTSA website. The 2008-2009 Information Bulletin [1] provides information about academic policies and procedures that apply to all students, regardless of the catalog under which they are seeking their degree. It includes residence requirements, policies on grades and grade point average, credit by examination, adding and dropping courses and withdrawal from the University, and scholastic probation and dismissal. This publication also gives historical and current information about the University’s organization and physical facilities. All changes to academic policies and procedures are made in accordance with the provisions in The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101, Section 3 [4], which stipulates that faculty shall have “a major role” in the following areas: • • • • General academic policies and welfare; Student life and activities; Requirements of admission and graduation; Honors and scholastic performance; 252 • • Approval of candidates for degrees; and Faculty rules of procedure. The undergraduate and graduate catalogs provide information about degrees offered by the colleges, degree requirements for all majors, courses offered in the departments, and the faculty in each area. All changes to the undergraduate and graduate courses and programs listed in the catalogs are initiated in the individual academic departments through their Academic Policy and Curriculum Committees. These changes are then reviewed by college-level Academic Policy and Curriculum Committees. The Graduate Council [5] must approve changes to the graduate catalog. The Faculty Senate [6] must approve changes to both the undergraduate and graduate catalogs. The UT System Office of General Counsel also reviews the catalogs and information bulletin to ensure compliance with UT System and Texas Higher Education Coordinating Board (THECB) policies and rules. These changes are published in the new catalogs. In addition, Regents’ Rules, Rule 20201, Section 4.9(a) [7] requires faculty input for all significant changes to the UTSA Handbook of Operating Procedures (HOP) and that sections of the HOP “that pertain to the areas of faculty responsibility” as defined in Regents’ Rules, Rule 20201, Section 4.9(b) [8] be reviewed by “the faculty governance body of the campus.” The faculty governance body for UTSA is the Faculty Senate [6]. The President has designated the Office of Audit, Compliance and Risk Services [9] as the University office responsible for coordination of policy development and review. The Office of Legal Affairs [10] verifies that policies comply with federal and state laws and Regents’ rules and regulations. Once changes to academic policies and procedures have been approved through this procedure, they are published in the HOP (with publication date indicated) and through @UTSA [11], an electronic newsletter that provides updates to employees regarding all changes including, among other items, amendments to the HOP. Academic policies at UTSA are disseminated through web pages primarily designed for student use and available to other interested parties. The Current Students web page [12] provides information about academics, enrollment, campus life and community, campus services, financials and costs, parking and transportation, safety, directories, maps and services, and technology support. In addition to these resources, the Future Students web page [13] includes information about new student orientation, family orientation, and the visitor center. The Office of International Programs [14] provides resources for international students, faculty, and researchers related to social security cards, visa issuance, income tax updates, and health insurance waivers. The HOP, Chapter 2, Section 2 contains detailed academic policies on student evaluation of teaching [15], textbooks and other materials [16], final examinations [17], 253 off-campus courses for credit [18], retention of student records for final grades [19], and academic program assessment [20]. In accordance with Regents’ Rules, Rule 20201 [7], the HOP, Chapter 9, Section 9.3 [21] provides procedures to ensure that “input from the faculty, staff, and student governance bodies for the institution will be sought for all significant changes to an institution’s Handbook of Operating Procedures.” The Faculty Senate [6] is responsible for reviewing and formulating policies “on all matters pertaining to the professional concerns, duties, standards, ethics, responsibilities, perquisites, and work conditions of the UTSA faculty.” The UTSA Student Government Association’s (SGA) Academic Affairs Standing Committee [22] “researches student concerns related to the administrative units reporting to the University Provost and Vice President of Academic Affairs.” SGA’s Student Affairs Standing Committee [23] “researches student concerns related to the administrative units reporting to the Vice President of Student Affairs.” This consultative approach to policy development ensures that academic policies that are developed adhere to principles of good educational practices and accurately represent the programs and services of UTSA. Appropriate officials and offices verify the accuracy of information communicated through other University publications and materials, such as recruitment brochures and presentations, to ensure that the information accurately represents the University’s policies, programs, and services. For more information, see the narrative for Federal Requirement 4.6 [24]. Documentation: Document Source of Document [1] 2008-2009 Information Bulletin [2] Undergraduate Catalog 2008-2010 [3] Graduate Catalog 2009-2011 [4] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101, Section 3 Regents’ Rules, Rule 40101 [5] Graduate Council UTSA Website [6] Faculty Senate [7] Regents’ Rules, Rule 20201, Section 4.9(a) UTSA Website - Current Students Regents’ Rules, Rule 20201 254 Document [8] Regents’ Rules, Rule 20201, Section 4.9(b) [9] Office of Audit, Compliance and Risk Services Source of Document UTSA Website [10] Office of Legal Affairs [11] @UTSA [12] Current Student web page [13] Future Students web page [14] Office of International Programs [15] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.12 HOP Table of Contents [16] HOP, Chapter 2, Section 2.15 [17] HOP, Chapter 2, Section 2.17 [18] HOP, Chapter 2, Section 2.18 [19] HOP, Chapter 2, Section 2.19 [20] HOP, Chapter 2, Section 2.21 [21] HOP, Chapter 9, Section 9.3 [22] Student Government Association, Academic Affairs Standing Committee UTSA Website [23] Student Government Association, Student Affairs Standing Committee [24] Federal Requirement 4.6 Located within the UTSA Compliance Certification Report 255 Comprehensive Standard 3.4.6 - Practices for Awarding Credit The institution employs sound and acceptable practices for determining the amount and level of credit awarded for courses, regardless of format or mode of delivery. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) employs sound and acceptable practices for determining the amount and level of credit awarding for courses, regardless of format or mode of delivery. The requirements and procedures for awarding credit are governed by the rules and policies that are issued by the Texas Higher Education Coordinating Board (THECB). Texas Administrative Code, Title 19, Part 1, Chapter 4, Subchapter A, Rules 4.5 [1] and 4.6 [2], define a semester as including “15 weeks for instruction and one week for final examinations or a total of 16 weeks instruction and examinations combined.” Rule 4.6 [2] also specifies that courses for which three semester credit hours are awarded contain a minimum of 45 contact hours, regardless of format. Distance learning courses may meet an alternate standard but only if “the course has been reviewed and approved through a formal, institutional faculty review process that evaluates the course and its learning outcomes and determines that the course does, in fact, have equivalent learning outcomes to an equivalent, traditionally delivered course.” A proposal for a new course or a change to an existing course, which originates in the department, must be submitted on a Course Inventory Update Form [3]. The form includes the level and amount of credit to be awarded (to ensure compliance with THECB credit hour requirements), a brief description, and the justification for the course or course change. The form must be reviewed and approved by the department chair and dean. Undergraduate courses must be approved by the dean of Undergraduate Studies; graduate courses must be approved by the dean of the Graduate School. The Course Numbering System [4], found in the 2008-2009 Information Bulletin (updated annually) provides information about the level and the amount of credit awarded for each course. All courses are designated by four-digit numbers following a two or three letter abbreviation of the subject (discipline) of the course. The first digit indicates the level of the course. Courses beginning with a “0” are developmental education courses and may not be counted toward a degree. Courses beginning with a “1” or “2” are lower-division (freshman and sophomore level). Courses beginning with a “3” or “4” are upper-division (junior and senior level). Courses beginning with a “5” or higher are graduate-level courses. The departments in each college use the second 256 and third digit in the course numbers to distinguish individual courses. The fourth digit indicates the semester-credit value of each course. The number of lecture hours and laboratory contact hours per week (if applicable) is provided in parentheses in the course description sections of the UTSA Undergraduate Catalog 2008-2010 [5] and the Graduate Catalog 2009-2011 [6] immediately following the course number and title. For example, (3-0) indicates three hours of lecture and zero hours of laboratory per week. The TAC, Rule 4.6 [2], states that when courses are offered in a shortened format, rather than the 16-week semester noted above, they must provide the same number of contact hours and the same requirement for out-of-class learning as courses taught in a normal semester. This is reflected in the UTSA Handbook of Operating Procedures, Chapter 2, Section 2.32 [7]. Documentation: Document [1] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 4, Subchapter A, Rule 4.5 Source of Document Texas Administrative Code, Title 19, Part 1, Chapter 4, Subchapter A [2] TAC, Title 19, Part 1, Chapter 4, Subchapter A, Rule 4.6 [3] Course Inventory Update Form Office of the Registrar [4] Course Numbering System 2008-2009 Information Bulletin [5] Undergraduate Contact Hours Example Chemistry Undergraduate Catalog 20082010 [6] Graduate Contact Hours Example – Geological Sciences Graduate Catalog 2009-2011 [7] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.32 HOP Table of Contents 257 Comprehensive Standard 3.4.7 - Consortial Relationships/Contractual Agreements The institution ensures the quality of educational programs and courses offered through consortial relationships or contractual agreements, ensures ongoing compliance with the comprehensive requirements, and evaluates the consortial relationship and/or agreement against the purpose of the institution. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) ensures the quality of educational programs and courses offered through consortial relationships or contractual agreements, ensures ongoing compliance with comprehensive requirements, and evaluates the consortial relationship and/or agreement against the purpose of the institution. In so doing, it advances its strategic initiative of “Serving Society through Creativity, Expanded Research, and Innovations” [1]. Prior to engaging in any consortial relationship or contractual agreement, faculty, staff, and administrators carefully evaluate the proposed relationships. As a result of this evaluation, the articulation and consortium agreements described below ensure ongoing compliance with UTSA’s standards of undergraduate and graduate education in accord with UTSA’s mission, vision, and core values [2]. Policies Policies in the UTSA Handbook of Operating Procedures (HOP) pertaining to consortial relationships and contractual agreements include Chapter 9, Section 9.28 [3] – Guidelines for Research Centers and Institutes at The University of Texas at San Antonio; Chapter 2, Section 2.8 [4] – Appointments to Centers within The University of Texas at San Antonio; Chapter 2, Section 2.9 [5] – External Joint Appointments: Individuals from Elsewhere at UT San Antonio and UT San Antonio Faculty at Other Institutions; Chapter 2, Section 2.18 [6] – Off-Campus Courses for Credit; Chapter 2, Section 2.30 [7] – Extended Education and the Awarding of Continuing Education Units (CEU’s) at UT San Antonio; Chapter 4, Section 4.5 [8] – Outside Employment of UTSA Employees of Other Texas State Agencies and Public Education Institutions to Positions at UTSA; and Chapter 4, Section 4.31 [9] – Conflicts of Interest Policy. The Office of Audit, Compliance and Risk Services [10] also publishes policies on conflict of interest related to consortial relationships and contractual agreements on their website. 258 UTSA Undergraduate Consortial Relationships Articulation Agreements To serve transfer students, UTSA has articulation agreements (standardized) [11] with eleven Texas community colleges and one technical college in Texas. The Office of Undergraduate Studies Support and Technology Services lists UTSA’s 2008-2010 Transfer Plans [12] on its website. The Office of Student Financial Aid and Support Services lists agreements that allow UTSA students to take courses at another school that are transferable to their degree program at UTSA. Information on the UTSA Consortium Agreement [13] and the 2008-2009 UTSA Consortium Agreement form are available from its website. These articulation and consortium agreements ensure ongoing compliance with UTSA’s standards of undergraduate education in accord with UTSA’s mission, vision, and core values [2]. In addition, all institutions with which UTSA participates are accredited by the Commission on Colleges. Further details on transfer arrangements that ensure quality of programs and courses can be found in the narrative for Comprehensive Standard 3.4.4 [14]. Other Collaborations/Arrangements The Honors College [15] at UTSA houses the Archer Center [16], [17], a self-supporting center that brings students to Washington, D.C., to participate in various internships and to take part in classes focusing on policy, economics, and persuasion. Currently, three students from UTSA are Archer Fellows [18]. While not a formal, contracted, collaboration, the UTSA Institute for Law and Public Affairs (ILPA) [19] works with The University of Texas School of Law [20], operating at the UTSA Downtown campus to enhance the number of students from UTSA’s geographic region that gain admission to and excel in high-quality law schools. Every summer, the ILPA conducts a highly rigorous, academically intense Summer Law School Preparation Academy using highest quality UTSA and UT School of Law faculty and providing students with a unique, enhanced educational experience. Students completing the twelve-hour Academy program receive a Certificate in Legal Reasoning. The ILPA also supervises a special Legal Studies Minor operating throughout the academic year. The ILPA has also contributed to UTSA by increasing significantly the number of students who gain admission to law school, from a pre-ILPA baseline year of eight UTSA students admitted to law schools to forty, and from one student into UT Law in a year to a peak of twelve. Nationally, over 125 law schools have admitted our ILPA students during its short history (six admission cycles), including all nine law schools in Texas and many top twenty law schools (Berkeley, Columbia, Michigan, etc.). Many 259 ILPA graduates are now practicing attorneys; many go on to graduate school, as well. The ILPA is currently designing and implementing a similar program for undergraduates preparing to pursue careers in public affairs. The ILPA places and coordinates interns to expose students to practitioner experiences beyond the enhanced academic programs. The prestigious UTSA Legislative Scholars Program (the McClendon Scholars) sends five students to serve as legislative assistants to the Texas House of Representatives for legislative sessions, awarding each a $10,000 stipend. UTSA Graduate Consortial Relationships UTSA advances its vision statement [2], “[t]o be a premier public research university, providing access to education excellence and preparing citizen leaders for the global environment,” through several graduate-level consortial relationships. The quality of the programs and courses offered through these relationships is assured in a number of ways. First, each consortial relationship must have a signed Memorandum of Understanding (MOU) that identifies the purpose/goals of the program, requirements for each institution, and a description of responsibilities. In the relationships described below, each MOU provides these details and UTSA is identified as the institution responsible for quality assurance. Consortial Relationships for Degree Programs UTSA’s College of Business offers, as part of The University of Texas System (UT System) TeleCampus (UTTC) [21], an MBA Online Program [22] in General Management that pools the resources of eight accredited UT System institutions. Areas of study in this General Management degree include accounting, finance, administration, business law, economics, marketing, statistics and technology. MBA Online students admitted to UTSA and meeting all degree requirements will be awarded their degrees from UTSA. Both the title of the degree on the diploma and the student’s transcript will designate that the program is a “University of Texas Consortium Online MBA.” Since all courses offered by UTSA as part of these programs are also offered as part of UTSA’s on-campus degree programs, they are subject to the same level of scrutiny as those courses with regard to quality and effectiveness. See the narrative for Comprehensive Standard 3.3.1.1 [23] for details on the program evaluation process for these programs. In addition, UTSA has a Memorandum of Understanding (MOU) [24] on behalf of the College of Business and the National Defense University for “a cooperative mission to provide extended academic opportunities to their respective students and faculty that will result in a Master’s of Science in Information Technology (MSIT) with a concentration in Infrastructure Assurance from UTSA.” As noted in the MOU, students 260 “will be subject to all the rules governing the awarding of degrees including rules pertaining to satisfactory performance in accordance with its policies.” The College of Business also offers Graduate Programs in Italy through the Italy Consortium Program [25]. Transfer credit from The University of Kansas (the Consortium’s degree and credit granting institution), is awarded for courses taken in this program. All courses transferred to UTSA are subject to UTSA’s transfer of credit policies, as noted in the narrative for Comprehensive Standard 3.4.4 [14]. UTSA’s College of Sciences offers a Ph.D. in Physics through consortial relationships with The University of Texas at Brownsville (UTB) [26] and the Southwest Research Institute (SWRI) [27]. In both cases, UTSA is the degree-granting institution. As noted in the MOU for the UTSA-UTB partnership, UTSA has the “sole responsibility” for “[t]he quality of the program, including, but not limited to, the admissions and advisement of students,” “[s]electing . . . courses to be used in the program,” “[a]ssuring adequate library resources and equipment,” “[s]electing . . . faculty to deliver instruction,” “[m]entoring internships,” “[s]upervising graduate students,” and “[s]upervising student research. Each of these programs is also monitored as part of the assessment and evaluation process established for all academic programs at UTSA (see the narrative for Comprehensive Standard 3.3.1.1 [23]). The partnership between UTSA and SWRI, a private, non-profit institute, "is the first of its kind in Texas and promises to attract nationwide attention and serve as a model for similar collaborations at other campuses in The University of Texas System. The Ph.D. and master’s programs in Physics [28] are designed to prepare graduates to make significant contributions to the evolution of space science and space technologies, biophysics, cosmology, the nation's biomedical infrastructure and the rapidly advancing scientific and technological capabilities in San Antonio, the state of Texas, and the nation.” These articulation and consortium agreements ensure ongoing compliance with UTSA’s standards of graduate education in accord with UTSA’s mission, vision, and core values [2]. Both of these programs are also subject to the evaluation and assessment processes described in detail in the narrative for Comprehensive Standard 3.3.1.1 [23], thus further ensuring the quality of these relationships. Other Educational Agreements and Consortial Relationships at UTSA Cooperative Consortium UTSA is part of the Cooperative Consortium [29], an arrangement between The UT System and The Texas A&M University System, which permits a graduate student at one institution to use unique facilities or access courses already offered as part of established degree programs at the other institution. The student registers and pays fees at the home institution and retains any fellowship or financial assistance awarded 261 by it. Space must be readily available and the instructor or laboratory director of the proposed work must consent to the arrangement. The graduate dean of each institution must give approval for a student to participate in this program, ensuring that the facilities and courses are appropriate and serve the student’s’ needs. International Programs UTSA offers a variety of Study Abroad programs [30] through its Office of International Programs (OIP) [31]. UTSA’s Executive Vice Provost [32] is responsible for overseeing the quality of programs and services offered through these programs. The Office of Student Financial Aid and Enrollment Services provides resources and advising for Study Abroad students in coordination with OIP. UTSA has agreements with foreign universities [33] in Europe, Asia, and Latin America. An example of one of these agreements of cooperation (with Centro de Investigaión y de Estudios Avanzados del Instituto Politécnico Nacional – Unidad Guadalajar [34]) is provided. Similar to the MOUs engaged-in with institutions in the United States, these agreements identify the purpose/goals of the program, requirements for each institution, and a description of responsibilities for each institution. During the past academic year, more than 60 percent of UTSA students choosing to study abroad participated in a UTSA faculty-led Study Abroad program. For these programs, traditional UTSA courses are taught in the international setting. The courses have been approved by the Texas Higher Education Coordinating Board (THECB) and are onsite by UTSA faculty in a variety of countries worldwide. Because these programs are developed by our faculty, attended by our students, and recognized academically by the University, UTSA carefully reviews and approves each proposed faculty-led program from an institutional perspective prior to any program implementation ever taking place. All UTSA faculty-led study abroad program proposals from the colleges are first reviewed by the International Advisory Council (IAC). The IAC is comprised of (dean and vice president appointed) representatives from each of the colleges, and the Offices of the Vice President for Research and the Vice President for Community Services. The IAC reviews each program proposal and then directly advises the Executive Vice Provost (the UTSA Senior International Officer) on whether or not the suggested program integrates, represents, and supports the academic requirements, goals, and global interests of UTSA. Other factors considered include the overarching factors of student risk management, financial structuring, and the academic relevance of the program’s curriculum. The remaining 40 percent of students studying abroad participated in programs sponsored by affiliate provider organizations. These third-party study abroad programs 262 are designed and delivered by outside organizations and other universities (see above). UTSA only partners with those programs whose university partners abroad have received proper accreditation through their home country or a U.S. regional accreditation body (as reviewed and approved by the UTSA Office of International Admissions). UTSA students may not receive academic credit if they choose to participate in a non-accredited study abroad program. UT TeleCampus (UTTC) In addition to the MBA Online Program described above, UTSA offers business coursework for the UTTC [21], a consortium of UT System schools. The UTTC is the centralized support center for online education throughout The UT System. UTTC collaborative degree program courses offered by UTSA are noted with a comment beneath the course section in the class schedule. The UTTC website provides access to a full list of degree programs, courses and host universities [35]. Evaluation of the MBA Online Program is described in the narrative for Comprehensive Standard 3.3.1.1 [23]. Library Consortial Programs The UTSA Library participates in a number of consortial relationships in order to maximize cost effective purchasing and offer a broader range of services to faculty, staff, and students. These include membership in TexShare [36], AMIGOS [37], The UT System Digital Library [38], the Texas Digital Library [39], Texas Archival Resources Online [40], and the Center for Research Libraries (CRL) [41]. The library maintains contractual agreements with information vendors to provide students, faculty and researchers with the most in-depth and research-appropriate information available. Working with faculty liaisons, library bibliographers evaluate these relationships annually and make recommendations for continued contracts or changes based on the needs of the University. Documentation: Document [1] Strategic Initiative II – Serving Society through Creativity, Expanded Research, and Innovations [2] UTSA’s Mission, Vision, and Core Values Source of Document UTSA 2016: A Shared Vision (Strategic Plan) 263 Document [3] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.28 [4] HOP, Chapter 2, Section 2.8 [5] HOP, Chapter 2, Section 2.9 [6] HOP, Chapter 2, Section 2.18 [7] HOP, Chapter 2, Section 2.30 [8] HOP, Chapter 4, Section 4.5 [9] HOP, Chapter 4, Section 4.31 [10] Office of Audit, Compliance and Risk Services Source of Document HOP Table of Contents UTSA Website [11] Articulated Transfer Agreement Between the N/A University of Texas at San Antonio and A Texas Public Community College (blank form) [12] 2008-2010 Transfer Plans Undergraduate Studies Support and Technology Services Website [13] Consortium Agreement Student Financial Aid & Enrollment Services Website [14] Comprehensive Standard 3.4.4 Located within the UTSA Compliance Certification Report [15] Honors College UTSA Website [16] The Archer Center N/A [17] Memorandum of Understanding between the Archer Center, the University of Texas at Dallas and UTSA N/A [18] Archer Fellows The Archer Center 264 Document Source of Document [19] UTSA Institute for Law and Public Affairs UTSA Website [20] University of Texas School of Law UT Austin Website [21] University of Texas System TeleCampus (UTTC) The University of Texas System (UT System) Website [22] Master of Business Administration Online Program College of Business Website [23] Comprehensive Standard 3.3.1.1 Located within the UTSA Compliance Certification Report [24] Memorandum of Understanding between UTSA and the National Defense University’s Information Resources Management College N/A [25] Italy Consortium Program College of Business Website [26] Memorandum of Understanding between UTSA and the University of Texas at Brownsville N/A [27] Letter of Agreement for Joint Physics Graduate Program between UTSA and the Southwest Research Institute N/A [28] Physics Graduate Program UTSA Physics & Astronomy Website [29] Cooperative Consortium – UT System and Texas A&M University System 2008-2009 Information Bulletin [30] Study Abroad UTSA Website [31] Office of International Programs [32] Executive Vice Provost [33] UTSA Agreements with Foreign Universities Office of the Provost and Vice President for Academic Affairs Website N/A 265 Document Source of Document [34] Agreement of Cooperation between Centro De Investigacion Y De Estudios Avanzados Del Instituto Politecnico Nacional – Unidad Guadalajara and UTSA N/A [35] UTTC Programs UTTC Website [36] TexShare Texas State Library and Archives Commission [37] AMIGOS N/A [38] UT System Digital Library UT System Website [39] Texas Digital Library N/A [40] Texas Archival Resources Online UT Austin Libraries [41] Center for Research Libraries N/A 266 Comprehensive Standard 3.4.8 - Noncredit to Credit The institution awards academic credit for course work taken on a noncredit basis only when there is documentation that the noncredit course work is equivalent to a designated credit experience. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) does not award academic credit for undergraduate or graduate course work taken on a noncredit basis. The Undergraduate Catalog 2008-2010 [1] describes the types of courses for which undergraduate credit is awarded. The Graduate Catalog 2009-2011 [2], [3] describes the course work for which graduate credit is awarded. These links specify that credits for course work, rather than courses per se, may be accepted for credit. Thus, noncredit courses would not be considered for acceptance of credit. Documentation: Document Source of Document [1] Course Types and Acceptability Undergraduate Catalog 20082010 [2] Master’s Degree Requirements Graduate Catalog 2009-2011 [3] Doctoral Degree Requirements 267 Comprehensive Standard 3.4.9 - Academic Support Services The institution provides appropriate academic support services. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides a range of appropriate academic support services for its students and faculty, as detailed below. Academic Support Services for UTSA Students Support for Students in Courses Academic support services related to specific classes include faculty office hours, laboratory sections, teaching assistant (TA) support, and supplemental instruction. Faculty at UTSA are required to demonstrate professional behavior in teaching and working with students, including providing a syllabus within the first week of classes that incorporates expected learning outcomes and expectations regarding completion of assignments and examinations, maintaining at least three hours of office time each week during a semester when scheduled to teach, and returning assignments with appropriate feedback in a timely manner. In addition to regular office hours for all courses, some courses provide academic support for students through laboratory sections (9.3 percent of total courses) and individual instruction (27.4 percent of total courses) [1]. In addition to this course specific academic support, UTSA provides many more general academic supports services to assist students academically, as listed below. Academic Advising Services Extensive academic advising services are available for graduate [2] and undergraduate [3] students. The Colleges' Freshman Advising Center (CFAC) [4] (a division of Academic Affairs) serves freshmen with declared majors, undeclared majors within a college, and University of Texas (UT) Austin Coordinated Admissions (CAP) participants. The CFAC offers academic advising to all UTSA freshmen who are undeclared within a college, have a declared major, or who participate in CAP. Its advisors are “dedicated to providing students with tools for academic, professional, and personal success in an environment that fosters diversity in thought, purpose, and scholarship” [5]. 268 UTSA students (sophomores, juniors and seniors) who declare a major receive advising through their colleges. The Office of Undergraduate Studies Support and Technology Services (USSTS) [6] provides educational and technical services for UTSA students. The USSTS website lists all undergraduate advising centers at UTSA. Available services include appointments, scheduled walk-in assistance, group advising and/or information sessions, and email advising services. These college advising centers offer services at the Main and the Downtown (DT) campuses. Graduate students (master’s and doctoral) receive advising through the Graduate Advisor of Record (GAR) in their departments. GARs are faculty specialists appointed by their department chair and college dean to the position in their department. Article V, Section 4 of the Bylaws of the Graduate Council [7] lists the duties of the GAR. A list of all GARs [8] is available on the Graduate School website. Tomas Rivera Center for Student Success (TRC) UTSA’s TRC provides a wide variety of services and programs designed to support student success. These include tutoring services, Learning Assistance Programs, Academic Success Programs, Supplemental Instruction, and Learning Communities. Tutoring for students is provided in the Quantitative Skills Tutoring Lab [9], through the Math Assistance Program (MAP) [10], PLATO [11] computerized instruction services, and Non-Course Based Instruction [12] services for students who have not yet met the requirements for the Texas Success Initiative (college placement testing). Learning Assistance programs at the TRC include Academic Coaching [13], special topic workshops [14], Graduate Student Learning Assistance [15], and a variety of Online Study Skills Resources [16]. Four Academic Success Programs are offered: Access College and Excel (ACE) [17], the PACE [18] advising program for new freshmen, the Academic Development Program (ADP) [19] for provisionally admitted students, and a Scholar Support Program [20] that provides scholarship assistance to students who have had academic problems. Supplemental Instruction [21] services at UTSA provide weekly study sessions for students enrolled in courses that have historically proved to be difficult barriers for student success. Learning Communities [22] at UTSA involve groups of freshmen whose interests are similar or who live in the same community. These students take courses together; this experience helps provide the academic and social support that enhances success during the first year of college. 269 Judith G. Gardner Center for Writing Excellence (The Writing Center) The Writing Center [23] assists students with writing assignments from any class they are taking at UTSA. It is mainly staffed by English graduate students and advanced English majors. These trained tutors focus on helping students improve their writing. The Writing Center offers regular tutorial hours for drop-ins and by appointment. It also offers online tutorial services and video lessons on academic writing. In addition, the Writing Center provides graduate students with access to programs that ensure their success in graduate school, including peer advising, writing consultations, and writing institutes. The TRC partners with the Writing Center on the writing consultants initiative. The UTSA Institute For Law and Public Affairs (Institute) The Institute [24] is an academic partnership between UTSA and The University of Texas (UT) School of Law, operating at the UTSA DT campus. The Institute aims to develop and implement one of the nation’s premier pre-law programs, enhancing the number of students from UTSA’s geographic region who gain admission to and excel in high-quality law schools. Every summer, the Institute conducts a rigorous, academically intense Summer Law School Preparation Academy using the highest quality UTSA and UT School of Law faculty, thus providing students with a unique, enhanced educational experience. Students completing the twelve-hour program receive a Certificate in Legal Reasoning. The Institute also supervises a special Legal Studies Minor operating throughout the academic year. The Institute is designing and implementing a similar program for undergraduates preparing to pursue careers in public affairs. The Institute also places and coordinates interns to expose students to practitioner experiences beyond the enhanced academic programs. Finally, the prestigious UTSA Legislative Scholars Program (McClendon Scholars) sends five students to serve as legislative assistants to the Texas House of Representatives for legislative sessions, awarding each a $10,000 stipend. The Archer Center The Honors College [25] at UTSA houses the Archer Center [26], which brings students to Washington, D.C. to participate in a variety of internships and to take part in classes focusing on policy, economics, and persuasion. Library Services The UTSA Library [27] offers many academic support services, both at the Main and DT campuses. These services include borrowing materials, course reserves, courier 270 service, interlibrary loan, copying and printing services, multimedia services, and reference services. For more information on library services, see Core Requirement 2.9 [28] and Comprehensive Standards 3.8.1 [29], 3.8.2 [30], and 3.8.3 [31]. Academic Technology/Computing Services The Office of Distance Learning and Academic Technology (DLAT) [32] provides many forms of academic support to maximize classroom learning, including Web CT, streaming video, interactive TV, video production, and classroom equipment. Student Computing Services [33] provides academic support to students through three separate computing laboratories at UTSA. Two of the computing labs are at the Main campus and one is at the DT campus. Web CT and Wireless Access are also available to support the academic success of UTSA students. Office of International Programs (OIP) OIP [34] sponsors an International Student Orientation [35] every semester, as well as providing other International Programs Services [36] such as immigration advising and support, international education week, and scholarships and financial aid for international students. OIP also offers a Study Abroad Program [37] for UTSA students, which includes exchange programs, affiliated study abroad programs, and UTSA faculty-led programs. Additional Support Services for UTSA Students In addition to the specifically academic support services detailed above, student services that further support academic success include career services and employment, counseling services, and disability services. Career Services The University Career Center [38] assists current and former students in identifying and developing the skills necessary to pursue lifelong career goals. Its services [39] include career advising, workshops and events, online mock interviews, and other onsite and electronic resources. Counseling Services Counseling Services [40] provides a confidential atmosphere where students can discuss concerns that are important in their lives. Its services include individual counseling/psychotherapy [41], relationship counseling [42], career counseling and 271 assessment [43], and referral services [44]. It houses The Women’s Resource Center [45] and the Recovery Center [46]. It also offers presentations and workshops on an ongoing basis. Disability Services (DS) DS [47] provides services, accommodations, and equipment to enable students with disabilities to participate in and benefit from all educational programs and activities. It offers these services at the Main and DT campuses. Counseling Services [43] also provides personality and learning disability assessment. Academic Support Services for UTSA Faculty (including graduate students) In addition to support provided to undergraduate students, UTSA offers a variety of support services to faculty members (including graduate students who are instructors of record and teaching assistants [TAs]) to assist them with their teaching and research. Student Evaluation of Instruction Survey Students regularly evaluate scheduled courses using the IDEA Survey [48]. Each faculty member must have two classes evaluated each year. The faculty member identifies the key objectives for each class using the Faculty Information Form (FIF) [49]. The Student Reactions to Instructions and Courses Survey Form [50] then correlates with the FIF to determine the extent to which the students perceive that the objectives have been met. The feedback also provides insight into the impact of instructional methods and class circumstances on the evaluation. Additionally, the IDEA Survey provides valuable feedback for faculty, helping them to determine the extent to which the objectives they have identified for their courses have been met. These objectives are tailored for each course. The survey allows faculty to compare their results to similar courses in the same disciplines throughout the nation. Also see the narrative for Comprehensive Standard 3.7.2 [51]. The Teaching and Learning Center (TLC) The TLC [52] provides UTSA faculty and graduate students with a variety of academic support services. The TLC offers two days of extensive TA training focused on preparing new and experienced TAs to excel in the classroom. It sponsors a Master Teaching Fellow Program, where a committee selects exemplary TAs from a variety of departments as fellows. These fellows devote themselves to their own professional development through workshops and readings and serve the university by conducting classroom observations, focus groups, and other service-oriented programs. The TLC also sponsors Distinguished TA Awards [53]. 272 To support service-learning, the TLC offers a Service Learning Grant [54], which allows students to engage in “experiential learning that embraces ethical and socially responsible participation in structured learning activities.” The TLC offers servicelearning grants to fund the “development of new courses or the redesign of existing courses that incorporate the principles and pedagogy of service-learning.” Research Support for UTSA Faculty and Graduate Students The Office of the Vice President for Research (VPR) [55] houses the Office of Sponsored Programs [56], the Office of Research Integrity and Compliance [57], the Office of Contracts and Industrial Agreements [58], and the Laboratory Animal Resources Center [59], which provides academic support to faculty and graduate student researchers. In addition, the VPR oversees a number of research centers and institutes [60], including the Institute for Music Research, the San Antonio Institute for Cellular and Molecular Primatology, and the UTSA Neurosciences Institute, among others. Other research activities and resources are located in the colleges of Business [61], Education and Human Development [62], Engineering [63], Liberal and Fine Arts [64], Public Policy [65], and Sciences [66]. Lastly, the VPR offers ongoing training and development opportunities [67] to assist faculty and staff in their research. Documentation: Document Source of Document [1] UTSA Fall 2008 Fact Book Office of Institutional Research Website [2] Graduate Academic Advisors The Graduate School Website [3] Undergraduate Advising UTSA Website [4] Colleges’ Freshman Advising Center (CFAC) [5] CFAC Mission Statement CFAC Website [6] Office of Undergraduate Studies Support and Technology Services Website UTSA Website [7] Bylaws of the Graduate Council N/A [8] Graduate Advisors of Record The Graduate School Website [9] Quantitative Skills Tutoring Lab Tomas Rivera Center for 273 Document [10] Math Assistance Program Source of Document Student Success Website [11] PLATO Computerized Instruction [12] Non-Course Based Instruction [13] Academic Coaching [14] Workshops [15] Graduate Student Learning Assistance [16] Online Study Skills Resources [17] Access College and Excel [18] PACE Advising Program [19] Academic Development Program [20] Scholar Support Program [21] Supplemental Instruction [22] Learning Communities UTSA Website [23] Judith G. Gardner Center for Writing Excellence [24] Institute for Law And Public Affairs [25] Honors College [26] Archer Center Honors College Website [27] UTSA Library UTSA Website [28] Core Requirement 2.9 Located within the UTSA Compliance Certification Report. [29] Comprehensive Standard 3.8.1 [30] Comprehensive Standard 3.8.2 [31] Comprehensive Standard 3.8.3 274 Document [32] Distance Learning and Academic Technology Source of Document UTSA Website [33] Student Computing Services [34] Office of International Programs [35] International Student Orientation Office of International Programs Website [36] International Program Services [37] Study Abroad UTSA Website [38] University Career Center [39] Career Services University Career Center Website [40] Counseling Services UTSA Website [41] Individual Counseling/Psychotherapy Counseling Services Website [42] Relationship Counseling [43] Career Counseling and Assessment [44] Referral Services [45] Women’s Resource Center UTSA Website [46] Recovery Center Counseling Services Website [47] Disability Services UTSA Website [48] IDEA Survey N/A [49] Faculty Information Form The IDEA Center Website [50] Student Reactions to Instruction and Courses Survey Form 275 Document Source of Document [51] Comprehensive Standard 3.7.2 Located within the UTSA Compliance Certification Report. [52] Teaching and Learning Center UTSA Website [53] Distinguished Teaching Assistant Awards Teaching and Learning Center Website [54] Service Learning Grant [55] Office of the Vice President for Research UTSA Website [56] Office of Sponsored Programs [57] Office of Research Integrity and Compliance [58] Office of Contracts and Industrial Agreements [59] Laboratory Animal Resources Center [60] Research Centers and Institutes Office of the Vice President for Research Website [61] College of Business UTSA Website [62] College of Education and Human Development [63] Center for Excellence in Engineering Education College of Engineering Website [64] College of Liberal and Fine Arts UTSA Website [65] College of Public Policy [66] Centers and Institutes College of Science Website [67] Training and Development Opportunities Office of the Vice President for Research Website 276 Comprehensive Standard 3.4.10 - Responsibility for Curriculum The institution places primary responsibility for the content, quality, and effectiveness of the curriculum with its faculty. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) places primary responsibility for the content, quality, and effectiveness of the curriculum with its faculty. The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101 [1], grants faculty "a major role in the governance of their respective institutions" in formulation of general academic policies. Accordingly, UTSA’s Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 [2], Section 2.15 [3], Section 2.37 [4], Section 2.40 [5] and Chapter 5, Section 5.9 [6] ensure that faculty, through a consultative process with academic department chairs, academic deans, and faculty governance committees, have primary responsibility for the content, quality, and effectiveness of the curriculum at every level: department, college, and university. Individual faculty members develop their syllabi ensuring that the content of their courses aligns with the course descriptions found in the Undergraduate Catalog 20082010 [7] and the Graduate Catalog 2009-2011 [8]. The New Faculty Orientation Guide [9] advises faculty to include the following in their syllabi: course information; instructor information; readings, texts, laboratory equipment, or other required materials; course objectives; course calendar; and course policies. Departments collect syllabi from their faculty each semester to verify that guidelines are followed. Faculty initiate changes to the curriculum in their departments and/or programs. These recommendations, including proposals for new and modified courses and academic programs, are referred to the general faculty of the department. If approved, they are sent forward for approval to the department chair, the appropriate college committees and administrators, relevant university committees, the Faculty Senate and the provost. Approved changes are incorporated into the next revision of the catalog. The process of program and curriculum development and change is detailed in the narrative for Comprehensive Standard 3.4.1 [10]. The HOP, Chapter 2, Section 2.1 [2], designates the Faculty Senate as the representative body for the general faculty. In accord with Article I of the Faculty Senate Bylaws [11], the Faculty Senate “reviews and formulates policy and enacts 277 legislation on all matters pertaining to the professional concerns, duties, standards, ethics, responsibilities, perquisites, and work conditions of the UTSA faculty, as well as matters relating to academic freedom and equity for the faculty.” The Academic Policy and Requirements Committee (APCC) [12], which is a standing committee of the Faculty Senate, “conduct[s] reviews of general academic policy, monitor[s] the implementation of academic policies and procedures, and make[s] recommendations to the Senate regarding such policies and procedures”; it also “review[s] requirements of admission, graduation, honors, and degrees and make[s] recommendations to the Senate, except in the area of graduate education.” The University Curriculum Committee [13], which is also a standing committee of the Faculty Senate, “review[s] proposals for new and modified courses and academic programs and submit[s] recommendations on such courses and programs to the Senate, except in the area of graduate education” [14], [15]. The Faculty Senate Standing Committees Roster [16] includes a list of each standing committee and its members. The Graduate Council [17], whose activities are coordinated by the Graduate School [18], recommends policies and procedures through the Faculty Senate and the University Assembly at UTSA. The Graduate Council membership is elected by each department from its graduate faculty, which is “composed of persons whose professional and scholarly accomplishments and effectiveness in teaching graduate students . . . qualify them for active participation in graduate instruction” at UTSA [19]. The Graduate Council is responsible for “develop[ing] recommendations concerning the content of disciplinary and interdisciplinary programs and graduate curricula for existing graduate degrees and the establishment of new graduate degree programs” and “recommend[ing] and reviewing all graduate courses of instruction” at UTSA [20]. The Committee on Graduate Programs and Courses, a standing committee of the Graduate Council, reviews all proposals for new graduate programs and courses and for revisions of existing programs and courses. Proposals must originate with the graduate faculty of the department and be recommended by the department chair, the college APCC, the college faculty forum (as specified in college bylaws), the college dean, and the dean of the Graduate School prior to review by the Committee on Graduate Programs and Courses. Faculty representatives from the department originating the proposal meet with this committee to assist it with its review [21]. UTSA faculty also are responsible for ensuring the effectiveness of the curriculum. The HOP, Chapter 2, Section 2.21 [22], provides the operating policy regarding student learning outcomes assessment, identifying the requirements for all "faculty and administrators responsible for all academic programs and academic support units." 278 Details on the procedures used to ensure that this policy is followed can be found in the narrative for Comprehensive Standard 3.3.1.1. [23]. In addition, the HOP, Chapter 2, Section 2.39 [24], describes the procedures that will be used for broad academic program review. In the purposes statement for this policy, it is noted that "[q]uality programs result from careful, collaborative self-study and reflection by the faculty in each of the disciplines . . ." This policy focuses at the departmental level, and requires that all programs at all levels within that department be reviewed on a periodic basis. Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101 Regents’ Rules [2] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 HOP Table of Contents [3] HOP, Chapter 2, Section 2.15 [4] HOP, Chapter 2, Section 2.37 [5] HOP, Chapter 2, Section 2.40 [6] HOP, Chapter 5, Section 5.9 [7] Undergraduate Catalog 2008-2010 [8] Graduate Catalog 2009-2011 [9] New Faculty Orientation Guide UTSA Website N/A [10] Comprehensive Standard 3.4.1 Located within the UTSA Compliance Certification Report [11] Faculty Senate Bylaws, Article 1 Faculty Senate Website [12] Academic Policy and Requirements Committee Faculty Senate Bylaws, Article VIII [13] University Curriculum Committee [14] Minutes of the Faculty Senate Meeting of April 10, 2008 Faculty Senate Website 279 Document Source of Document [15] Minutes of the Faculty Senate Meeting of March 13, 2008 [16] Faculty Senate Standing Committees Roster [17] Graduate Council Graduate School Website [18] Graduate School UTSA Website [19] Bylaws of the Graduate Council, Article I Graduate School Website [20] Bylaws of the Graduate Council, Article II [21] Bylaws of the Graduate Council, Article IX [22] HOP, Chapter 2, Section 2.21 HOP Table of Contents [23] Comprehensive Standard 3.3.1.1 Located within the UTSA Compliance Certification Report [24] HOP, Chapter 2, Section 2.39 HOP Table of Contents 280 Comprehensive Standard 3.4.11 - Academic Program Coordination For each major in a degree program, the institution assigns responsibility for program coordination, as well as for curriculum development and review, to persons academically qualified in the field. In those degree programs for which the institution does not identify a major, this requirement applies to a curricular area or concentration. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) assigns responsibility for program coordination, as well as for curriculum development and review, to persons academically qualified in the field. UTSA follows the provisions in the Texas Education Code, Chapter 61, Section 61.057.1.E [1] and The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101 [2], which it elaborates in its Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 [3]. In accord with HOP Chapter 2, Section 2.4 [4], UTSA’s faculty recruitment policy ensures that faculty assigned program coordination, curriculum development and review have the requisite qualifications for their responsibilities. The Office of the Vice Provost for Accountability and Institutional Effectiveness monitors and maintains evidence of these qualifications [5]. The narratives for Comprehensive Standards 3.7.1 [6], 3.7.2 [7], 3.7.3 [8], and 3.7.5 [9] provide additional details on UTSA’s policies and procedures regarding faculty qualifications. Program Coordination All academic degree programs, majors, concentrations, and certificates offered by UTSA are coordinated (chaired) by faculty who are qualified in the relevant disciplines [10], [11], as determined by their terminal degree in the discipline or equivalent experience. Department chairs oversee program coordination, which includes curriculum development and review, hiring and assignment of faculty to teaching and other program-related duties in their departments, and advising. Curriculum Development and Review The responsibility for curriculum development and review within each department rests with tenured or tenure-track faculty holding terminal degrees or equivalent experience in the relevant disciplines, who develop and review the curriculum in their departments and/or programs through department-level Academic Policy and Curriculum Committees (APCC). Colleges establish APCCs [12], [13], [14], [15], [16], [17], [18] for 281 further review of the content, quality, and effectiveness of the curricular changes proposed by the department level APCCs. In addition, the University Curriculum Committee, which is a standing committee of the Faculty Senate [19], “review[s] proposals for new and modified courses and academic programs and submit[s] recommendations on such courses and programs to the Senate, except in the area of graduate education” [20]. The Graduate Council [21] recommends policies and procedures through the Faculty Senate and the University Assembly. The Graduate Council membership is elected by each department from its graduate faculty, which is “composed of persons whose professional and scholarly accomplishments and effectiveness in teaching graduate students . . . qualify them for active participation in graduate instruction” at UTSA [22]. The Graduate Council is responsible for “develop[ing] recommendations concerning the content of disciplinary and interdisciplinary programs and graduate curricula for existing graduate degrees and the establishment of new graduate degree programs” and “recommend[ing] and review[ing] all graduate courses of instruction” at UTSA [23]. The Committee on Graduate Programs and Courses, a standing committee of the Graduate Council, reviews all proposals for new graduate programs and courses and for revision of existing programs and courses. Proposals must originate with the graduate faculty of the department and be recommended by the department chair, the college APCC, the college faculty forum (as specified in college bylaws), the college dean, and the dean of the Graduate School prior to review by the Committee on Graduate Programs and Courses. Representatives of the originators of proposals are requested to meet with the Committee to assist in the review [24]. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 61, Section 57.1.E TEC, Chapter 61 [2] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101 Regents’ Rules [3] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 HOP Table of Contents [4] HOP, Chapter 2, Section 2.4 [5] Faculty Roster N/A 282 Document [6] Comprehensive Standards 3.7.1 [7] Comprehensive Standards 3.7.2 [8] Comprehensive Standards 3.7.3 [9] Comprehensive Standards 3.7.5 Source of Document Located within the UTSA Compliance Certification Report [10] Department Chairs as of Fall 2008 N/A [11] Department Chairs as of Spring 2009 N/A [12] Academic Policy and Curriculum Committee – College of Architecture College of Architecture Bylaws [13] Academic Policy and Curriculum Committee – College of Business College of Business Bylaws [14] Academic Policy and Curriculum Committee – College of Education and Human Development College of Education and Human Development Bylaws [15] Academic Policy and Curriculum Committee – College of Engineering College of Engineering Bylaws [16] Academic Policy and Curriculum Committee – College of Liberal and Fine Arts College of Liberal and Fine Arts Bylaws [17] Academic Policy and Curriculum Committee – College of Public Policy College of Public Policy Bylaws [18] Academic Policy and Curriculum Committee – College of Sciences College of Sciences Bylaws [19] Faculty Senate Standing Committees Roster Faculty Senate Website [20] Faculty Senate Bylaws, Article VIII Faculty Senate Bylaws [21] Graduate Council Graduate School Website [22] Bylaws of the Graduate Council, Article I Graduate Council Website [23] Bylaws of the Graduate Council, Article II 283 Document Source of Document [24] Bylaws of the Graduate Council, Article IX 284 Comprehensive Standard 3.4.12 - Technology Use The institution’s use of technology enhances student learning and is appropriate for meeting the objectives of its programs. Students have access to and training in the use of technology. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) ensures that the use of technology enhances student learning and is appropriate for meeting the objectives of UTSA programs. Students enrolled at UTSA have access to and training in the use of technology. Resources at the Office of Information Technology (OIT) and the Center for Distance Learning and Academic Technology (DLAT) UTSA uses a variety of technologies to enhance student learning and meet the objectives of both undergraduate and graduate programs. The University ensures that students have access to quality technology-enhanced instruction and access to and training in the use of technology to be successful in their academic careers as well as the workplace and throughout their lives. Much of the technological support for the University is provided centrally by OIT [1] under the direction of the vice provost and chief information officer, who reports to the provost. Within OIT, cross-disciplinary teams provide service and support to the entire campus community, including e-learning students. Enterprise Systems is responsible for the campus technology infrastructure including providing networking services, windows services, UNIX services, data center operations, application support, user account setup and maintenance and OIT helpdesk operations for the support of desktop computing. The DLAT [2], which includes Student Computing Services, Academic Technology, Technology Training, Online Learning, and the Video Technology teams, works primarily in support of student learning by providing technology for student computer labs, classroom technology and applications, electronic courses, and Interactive TV and IP Video course delivery technologies. These technologies increase course offerings available to students on all three campuses and in remote locations. The Office of Information Security works in partnership with the various departments of OIT [3] to ensure the integrity, authenticity, confidentiality and availability of computer-based data resources. OIT and DLAT offer the following technological resources to enhance student learning: 285 Enterprise Systems UTSA’s information network [4] consists of a 1Gbps fiber-optic backbone interconnecting buildings on the Main campus and leased 1Gbps circuits connecting the Downtown (DT) campus, Institute of Texan Cultures (ITC), and leased spaces. Station cabling to desktops is provided via Category 5/5e copper wire running at 100Mbps. In all future new buildings, Category 6a cabling will be utilized. UTSA has a wireless network overlaying the wired infrastructure operating at 802.11b/g frequencies. It also has funded a network upgrade, scheduled to be completed in 2012, which consists of replacing the existing 1Gbps network backbone with a 10Gbps network backbone. The new network backbone will allow for the capability to support 1Gbps speeds to the desktop in areas needed in support of research initiatives. Academic Technology Student learning is enhanced by the technology in classrooms and labs on the Main and DT campuses. The Academic Technology team in DLAT provides state of the art technology in 176 academic classrooms, 12 labs, 21 conference rooms, and six special event facilities. Emphasis is placed on standardization throughout both campuses. DLAT has invested more than $1,500,000.00 in the last four years on technology in new classrooms, to upgrade previously equipped classrooms and to install technology in older facilities. A total of 127 academic spaces [5] are equipped with a computer, video projector, digital document cameras, DVD/VCR combos, sound system and a control system. In support of Interactive Television (ITV) courses, Academic Technology [5] maintains 22 ITV classrooms, a digital studio, and three fully staffed central ITV control rooms for monitoring and ensuring the interactive video section receives the same learning experience as the students in the face-to-face section. Seminar and conference rooms are equipped with a video projector and an interface for computer and video signals. Special event facilities [6] are equipped with technology based on the use of facility. These rooms are equipped with a video projector and an interface for computer and video signals. Special event facilities are equipped with technology based on the use of the facility. Academic Technology also provide laptops, document cameras, video cameras, public address systems and video players for checkout by faculty, staff, or students with faculty approval to use in spaces not equipped with technology. The items are delivered to the user or they can be checked out from one of four support centers [7]. 286 A majority of the projectors in the classrooms are equipped with closed captioning. Academic Technology [8] has trained staff, software applications, and specialized hardware that allow faculty, students or staff members to create accessible instructional materials that meet — or exceed — the current guidelines for accessibility. It also provides encoding and decoding equipment to add captions to media and provide narration services as required for video, multimedia, and transcriptions of audio recordings. Online Learning Online Learning in DLAT provides a course management system in support of teaching and learning: WebCT [9]. WebCT has been the institution’s course management system since 1997. Currently, 29,000 students access WebCT each fall and spring semester with more than 800 faculty and 2400 courses offered as enhancements to the traditional face-to-face classroom. Blackboard is a new course management system that will be replacing WebCT by December 2009. WebCT/Blackboard is widely used for posting course information, course content, discussion, email, grades, and assessment and is easily accessible over the internet. Approximately 35 hybrid and fully online courses are offered each semester, which are documented for compliance with the “Principles of Good Practice” using an evaluation tool [10] provided by the Texas Higher Education Coordinating Board (THECB). All courses for each semester offered as enhancements or as electronic or hybrid/electronic may be viewed on the DLAT website. A virtual classroom technology “Wimba Classroom” [11] will be available in the spring 2009 semester for faculty teaching hybrid and fully electronic courses to enhance the communication and collaboration between faculty and students as well as students working in groups. Wimba Classroom contains tools for instructor or student presentation, live chat, voice over IP, video of instructor and participants, a whiteboard, and breakout groups. These technologies provide convenient and instant access to content and grades, build rich collaborative electronic learning environments, and enhance the student experience. Interactive Video (ITV) and IP Video The ITV team operates 22 ITV classrooms [12], a digital studio, and three fully staffed central ITV control rooms for the delivery of over 100 ITV courses between the Main and DT campuses annually. The control room staff continually monitors the connection quality and ensures the interactive video section or remote IP location receives the same learning experience as the students in the face-to-face section. DLAT also 287 employs video [13] over IP connectivity for off-campus students to enroll in courses being conducted in an ITV facility. In addition, ITV manages a Helix streaming video [14] server and digitizing equipment to capture lectures in a streaming media format. The DLAT staff record every lecture in over 200 courses each academic year. Students have access to the streamed archive of these class sessions for review within an hour following the end of the lecture. Moreover, faculty video content is digitized and placed on the Helix streaming server with links to the content inside of the WebCT/Blackboard courses, providing the student with a multimedia-rich course and enhancing the learning experience. Student Computing Services (SCS) SCS [15] offers three conveniently located public student computing laboratories, with two on the Main campus and one at the DT campus. The combined labs offer over 460 personal computer systems. In addition to single user workstations, each lab provides several group work areas, where two or more students can gather together to prepare group projects. These group work areas are segregated from the single user systems allowing for a noise-free environment in the main areas of the computer labs. The labs are also equipped with scanners for document and image manipulation. All labs and systems offer the same desktop “look and feel” with identical capabilities. Students may laser print [16] their academic projects from any of four strategically placed black-and-white or color printers located in each lab using a cost recovery print management system. All fee-paying students receive a free print allowance of 200 pages each semester. Each lab offers a wireless print service for all student users of the University’s wireless network. Students working on their laptops anywhere at the Main or DT campuses can send documents to print on a designated computer lab printer. They have up to 24 hours to release the document to print at the lab of their choice. In 2008-09, this capability expanded to the John Peace Library (JPL) at the Main campus. The Student Computing Center offers adaptive technology [17] for students including a Kurzweil 3000 scanner/text reader, Juliet Pro Braille Embosser, flatbed scanners, and PC’s with large monitors. Software to support vision or hearing impaired includes ZoomText Xtra! Omni Page Pro OCR, Jaws for Windows, and Dragon Naturally Speaking. SCS retains on staff an Adaptive Technology Specialist [18] to ensure special needs students are trained in the use of the use of the adaptive technology. This staff member ensures that all labs meet Americans with Disabilities Act (ADA) compliance for accessibility. A specialist also provides training for all lab staff 288 members who can provide basic assistance to any special need student during extended operating hours. Each general access lab offers a separate room where specialized hardware and software is located to allow students an area free from external noise, thereby supporting voice activated applications. All furniture in these locations is adjustable for wheelchair accessibility. For students with special needs who prefer to work in the “mainstream” lab environment, some visual and/or audio enhanced applications are available on all lab systems. Technology at the UTSA Library The UTSA Library offers a total of 222 public computers for student and general patron use in the Library Electronic Classroom in the JPL at the Main campus and the Downtown Electronic Classroom in the DT Library. Students are able to use their allotted free printing at print stations within both libraries. In addition, the UTSA Library has a number of technology-based initiatives that support and enhance student learning: Learning Commons (LC) As part of the JPL renovation project, the library opened the LC space for students in spring 2009, with new computers offering a wide range of software, as well as scanners and printers. The LC is open 24/5, with technical staff assisting students in using software and hardware. Reference librarians and tutors are located nearby to support students as they work on assignments. Virtual assistance is prominently displayed on the desktops so that students can send emails to librarians or open chat sessions while in the LC. Computers in the LC have application software installed for student use, including MS Office, Adobe Professional, and iTunes. Digital Media Lab As part of the JPL renovation project, the library plans to create a digital media lab for students, equipped with new Apple computers, scanners, and printers. The lab will give all students access to cutting-edge audio and video production software, enabling them to learn and use multimedia technology, as well as to create digital media teaching/learning products. 289 Student Presentation Room As part of the JPL renovation project, a room in the main library’s Multimedia Center has been configured with a computer, projection equipment, and a podium, to allow individual students and groups to practice and critique class presentations. Internet Library Tour The library offers a downloadable audio tour and virtual tour [19] of the JPL building and services. Portable DVD players The library lends portable DVD players [20] to students, enabling them to view DVDs assigned for their classes or for recreation. Students may check out the DVD players for up to four hours and may use them anywhere on campus. HDTVs in the Multimedia Center As part of the JPL renovation project, the Multimedia Center added new HDTV equipment for students to use when they view DVD films/programs as a group. Campus Information Monitors The library has monitors for the JPL and DT libraries that display campus and library information for students, faculty, and staff. Videoconferencing The library has partnered with OIT to provide rooms for campus videoconferencing [21], both at the JPL and DT libraries. Videoconferencing capabilities may be used for any virtual presentation with a compatible internet protocol. Library Blog The library hosts a blog [22] to communicate with students and faculty about the progress of the renovation at JPL and to provide information about new databases and services. Library Online Catalog The library provides access to all cataloged library materials via the Voyager Online Catalog [23], including course reserves, electronic resources, and print and non-print materials. 290 Support for Disabled Students The library provides an ADA compliant workstation in the JPL. It includes an adjustable table with an l computer and Microsoft Windows operating system, a 19-inch monitor, and a 20-inch Clarity monitor. The station support includes Bigtrack, an embosser, a scanner and specialized software (Read and Write Gold, Inspiration 8.0, Windows-Eyes professional, Braille translator, Zoomtext magnifier/screenreader, Cicero Text Reader, Interpretype Complete package and DNS Professional). This station is available for disabled patrons during the hours the JPL is open. Library Systems Support The library’s Systems Department [24] manages the library’s 19 servers, 372 public and staff machines, and the Voyager system. It also oversees all systems maintenance agreements. All library staff are encouraged to participate in ongoing training in new technologies to ensure they are skilled in current technologies so they may better assist patrons and perform technical services duties. The library provides professional development funding for librarians and funding for staff training in each department to increase their staff’s technological skills. Student Survey Data According to the National Survey of Student Engagement (NSSE) in 2008 [25], 84.7 percent of first-year students and 86.9 percent of seniors reported that UTSA emphasizes using computers in academic work “quite a bit” to “very much.” Likewise, 75.2 percent of first-year students and 74.8 percent of seniors reported that their experience at UTSA contributed to their knowledge, skills, and personal development in using computing and information technology. First-year students who used electronic medium often or very often increased from 46.6 percent in 2004 to 53.5 percent in 2008, where use by seniors grew from 62.5 percent to 65.1 percent. Technology in the Colleges Technology is integrated into programs and course objectives by the colleges to enhance learning and meet the goals and objectives of their programs. The college departments and faculty choose the appropriate technology and work with OIT [1], DLAT [2], and the Student Computing Labs to purchase and install software in the classrooms, the student computing labs, and other specialized labs located across the campus. 291 Software Support The OIT Software Coordinator provides information and support [26] to faculty and staff regarding available software and software licensing and facilitates consolidation of software purchases. In addition the Software Coordinator negotiates site licensing for the campuses, departmental licensing for numerous applications used by colleges and their programs, and is responsible for researching, recommending and tracking software for University users. Student Computing Labs The Student Computing Labs offer a wide range of software applications [27] that are used by students enrolled in specific programs and courses. Online Learning More than 2000 course sections each semester use the WebCT/Blackboard [9] course management system as an enhancement to the face-to-face course. Students are able to access the syllabus for the course and any course specific documents that the instructor posts. Each fall and spring semester, approximately 35 hybrid/electronic courses are delivered via WebCT/Blackboard [9]. Courses to be delivered via the internet are selected by the department chairs and faculty. Faculty members developing these courses work with the Lead Instructional Designer in DLAT to ensure that the use of the technology is appropriate to meet the goals and learning objectives of the course. Faculty members developing a hybrid/electronic course are required to fill out an Internet Based Course request form [28] and obtain the signatures of their department chair and dean. Before the course is taught, it is evaluated by the faculty member using the Guide for Incorporating the Principles of Good Practice into Electronically-Based Courses [29] as provided on the THECB website. In addition, courses are evaluated yearly to make sure the course continues to meet the standards as set forth by the THECB and SACS in Principles of Good Practice for Electronically Academic Degree and Certificate Programs and Credit Courses Offered Electronically [30]. Streaming video of course lecture schedules [31] are available for faculty who choose to have their lectures available electronically for viewing or review. The lectures are embedded in WebCT or Blackboard [9]. Faculty members choose whether they want the lectures captured and available for review by students in face-to-face classrooms or for view by students in electronic sections of the same course. The lectures are posted 292 immediately following the class in which they were given and the faculty chooses how and when to release the lecture to students in their classes. Courses using WebCT or Blackboard [31] as enhancements to face –to-face courses, Interactive Video courses, and Internet Based courses can also be viewed for each previous semester. UTSA Library Electronic Course Reserves In October 2007, the library began offering electronic reserves [32]. This allows library staff members to scan and link assigned articles and other course materials to faculty course pages. Students can then read the assigned materials for their classes online 24/7 without coming to the library. In FY08, 316 items were made available through electronic reserves. Databases, e-books, and e-journals The library collection includes a broad array of electronic resources [33], including 49,192 e-books, 39,094 electronic journal titles, and 278 databases. Many of the databases provide full-text coverage of scholarly and research journals. The library participates in consortia agreements to provide to patrons a large selection of electronic information resources that would otherwise not be affordable if the library had to purchase them as an individual library. The majority of these materials are available to UTSA faculty and students via the internet, anytime, anywhere. These resources offer downloading, printing, and e-mailing features. Illiad System to Borrow Research Material from Other Libraries The library uses OCLC’s ILLiad [34], an electronic system that provides students and faculty with a 24/7 interlibrary loan service, connecting to worldwide library resources. Students and faculty can electronically request books and articles, check the status of their requests, and receive the articles they have requested on or off campus. Valueadded features include faster turnaround, electronic tracking of requests, the ability to view a list of past requests, and request forms that automatically fill in the individual’s contact information upon login. Library Express Delivery Service The library provides on-demand desktop delivery for library-owned journal articles for students, faculty, and staff. In addition, library staff members deliver books and media materials to faculty offices and pull and hold books for students to pick up at the front desk. The Library Express [35] request form is available electronically 24/7. This new service, free to faculty, staff, and students, has provided 1,704 books, articles, and 293 media materials, either delivered to offices (666) or electronically (739) to desktops, in the first eight months of operation. Texas Archival Resources Online (TARO) Since 2003, the UTSA Library has made available to the students, faculty, and the general public its archival finding aids in the statewide TARO [36] database representing 21 repositories. These finding aids, also called guides or inventories, contain descriptive information about archives and manuscript collections housed at research institutions in Texas. Host for Campus Databases The library hosts a number of databases for campus research: ITC Photo Collections Catalog [37], Gower Bibliography Online [38] (John Gower Society), Chaucer Bibliography Online [39] (New Chaucer Society), Index to the San Antonio Register [40], and the Latin American Development Archive [41]. College Labs and Technology Many colleges and their departments provide computer classrooms and labs for specific software and hardware in support of their courses and programs. These classrooms and labs are used by students for their coursework and projects in different courses and programs of study. Departments and their faculty choose the appropriate software for each area of study. Software images are prepared and maintained by OIT staff and are pushed out to all the classrooms and labs for the college. Each college has an Information Technology Associate (ITA) who maintains the labs and provides help for students. A list of classrooms and labs maintained by OIT with a link to the computer image containing all specialized software for each college is included [42]. Student Access to Technology The University provides students with access to technology in a variety of ways both on campus and via the internet. Enterprise Systems Access to technology resources at UTSA is provided to all students, staff, and faculty through the assignment of a network-id [43], which is a user-id that uniquely identifies the individual to the UTSA computer systems. Incoming students receive their networkids when they apply to the University. Students, faculty, and staff can manage their passwords, and download McAfee virus protection for UTSA and home computers. 294 Individuals also use the network-id and accompanying password to access UTSA campus computer resources, including e-mail provided by Google, and the wireless network that covers all of the UTSA campuses. Through the Automated Student Access Program (ASAP) [44], students are able to monitor and manage their personal information, to register, to drop and add classes, to see their class schedule and registration status, to view their grades, to complete degree audits, to print unofficial transcripts, and to access financial aid information. UTSA provides each student free access to the internet and a free e-mail account. Student email is provided through Google and students have access to all Google applications. Students have 7 GB of space allotted to them for email messages. Student Computing Services (SCS) UTSA’s student computing labs’ operational hours [45] are listed on the SCS website. They offer first-come, first-served student use for up to 17 hours a day, seven days a week. All systems offer full internet access and network printing capabilities. The Citrix application delivery system allows students to access software applications via web interface without the need to install those applications on their personal laptop computers. This accessibility eliminates the need to build more large dedicated labs at the University and includes five of the most widely used applications: Adobe Creative Suite, SPSS and SAS, ARCGIS, and Microsoft Office. UTSA Library Wireless Internet and Wireless Printing AirRowdy [46] is UTSA’s wireless network. It is available throughout the JPL and DT libraries. Wireless printing was added for JPL in 2008. Library Portal The library has created a task force to work with OIT staff to develop a library portal for students, which will be a part of the larger myUTSA Student Portal [47]. The portal will help students find and use information services and resources more easily. IM (Instant Messaging) Chat Reference Implemented in 2008, students are now able to chat with a reference staff member via IM (Instant Messaging). Students and faculty can also contact the library for reference assistance in person, by phone, by email, or through the Chat with a Reference Librarian [48] digital chat service. 295 Laptop lending As of October 2007, students, staff, and faculty can check out one of 50 laptop computers from either the JPL or DT libraries. The laptops are wireless-enabled and have productivity software. The checkout period is four hours, and the laptops can be used anywhere on campus. In the first ten months of operation, the JPL laptop borrowing service [49] handled 4,847 transactions. Students Training in Technology Usage DLAT [2] provides a variety of campus-based courses, electronic resources, brochures and highly trained staff members to assist students in their use of all electronic course systems and other technology applications. Online Software Training Students are offered software training [50] electronically. The classes are conducted in one-hour blocks. The classes are recorded and automatically made available to all students in WebCT or Blackboard [9]. Student training opportunities focus on skills students need in their classes. DLAT collaborates with individual professors on developing the curriculum for the workshops. Online Learning DLAT provides online procedural demos and tutorials aimed at making technology usage seamless at the WebCT@UTSA Student Resource Center [51], the CE 6 Student Info Site [52], and the WebCT/Blackboard @UTSA [9]. The DLAT staff [53] ensures that the equipment and technical expertise required for distance education are available to all students. Prior to the start of any technology-based course, students are encouraged to assess their readiness via an internet-based survey [54]. ITV and IP Video DLAT provides scheduling opportunities for students to utilize ITV [55] classroom technology for training, for meeting course requirements, for holding academic workshops and for conducting student-sponsored events [56]. Examples include the weekly Student Government Meetings, College of Business Undergraduate Advisors’ bimonthly meetings, weekly student Toastmasters presentations, and the bi-monthly Graduate Learner Series workshops. Participants in events like these are given handson training on how to use the technology to their advantage. DLAT also provides access for students to schedule virtual field trips, job interviews, and research seminars with corporate industry and other universities utilizing 296 videoconferencing [57] over IP collaboration. In addition, it offers instruction to students on how to create effective course presentations for the ITV classroom environment. Academic Technology Academic Technology provides students with access to training for all classroom technology on request. It also offers a variety of electronic resources, brochures and highly trained staff members to assist students. Students can request training or assistance by telephone, through email or by submitting a request form for Classroom Equipment and Support or a request form for Special Event Technology [58]. Student Computing Services (SCS) The Student Computing Labs are staffed with full time help desk professionals who, along with part-time staff and student assistants, provide one-to-one assistance in the use of technology, hardware, and software. SCS also provides handouts [59] to assist students in performing common but difficult technological processes. SCS retains on staff an Adaptive Technologist to ensure special needs students are trained in the use of the adaptive technology [18]. This staff member also ensures that all labs meet ADA compliance for accessibility. A specialist provides training for all lab staff members, who can then provide basic assistance to any special needs student during extended operating hours. A student-staffed Blackboard Helpdesk housed in the Student Computing Lab in the Multidisciplinary Building at the Main campus gives one-on-one, phone, and email assistance to students who need immediate support to learn how to navigate and function within the Blackboard course management system. An electronic knowledge base is also available. Library Instruction and Information Literacy Librarians support technology use at UTSA by training students in how to use electronic databases and the library catalog and how to evaluate information they find on the internet. In addition, through the University’s course management software, students can learn how to find resources for their course assignments 24/7 without coming to the library. Blackboard Support For Students The UTSA Library has created an internet-based tutorial for students, Research 101 [60]. Faculty members are encouraged to add this link to their Blackboard course pages. Librarians are also asking faculty to add subject librarian contact information 297 directly to their course pages, as well as a link to the Chat with a Reference Librarian [48] digital chat service. Librarians build subject guides specifically for certain courses and post research tips for students in this course management environment. Online Assessment of Student Learning In an effort to assess learning outcomes for information literacy, the UTSA Library is currently developing electronically available pre- and post-tests to be taken by students who have participated in library instruction sessions. Documentation: Document [1] Office of Information Technology (OIT) [2] Distance Learning & Academic Technology (DLAT) [3] OIT Organizational Chart [4] OIT Network & Internet [5] Technology-Equipped Classrooms [6] Event Support [7] Classroom Equipment [8] Digital Media [9] WebCT/Blackboard Source of Document UTSA Website OIT Website DLAT Website [10] Online Course Evaluations [11] Wimba Classroom N/A [12] Classroom Facilities DLAT Website [13] Videoconferencing through DLAT [14] Streaming Video [15] Student Computing Services (SCS) UTSA Website 298 Document [16] PrintSmart UTSA Source of Document SCS Website [17] Adaptive Technology [18] Adaptive Technology Specialist [19] John Peace Library (JPL) Tour Library Website [20] Portable DVD Players [21] Videoconferencing through OIT OIT Website [22] Library Blog Library Website [23] Voyager Online Catalog [24] Library Systems Department [25] National Survey of Student Engagement (NSSE) 2008 N/A [26] Sales and Licensing OIT Website [27] SCS Current Application List N/A [28] Request to Offer an Internet Based Course Form DLAT Website [29] Guide for Incorporating the Principles of Good Practice into Electronically-Based Courses Texas Higher Education Coordinating Board Website [30] Principles of Good Practice for Electronically Academic Degree and Certificate Programs and Credit Courses Offered Electronically [31] Streaming Video of Course Lectures Schedule Search DLAT Website [32] Library Electronic Course Reserves Library Website 299 Document Source of Document [33] Databases, e-books, and e-journals [34] Interlibrary Loan and Library Express Services (ILLiad) [35] ILLiad Express Services Form [36] Texas Archival Resources Online (TARO) [37] Photo Archive Catalog Institute of Texan Cultures Website [38] Gower Bibliography Online (John Gower Society) Library Website [39] Chaucer Bibliography Online (New Chaucer Society) [40] Index to the San Antonio Register [41] Latin American Development Archive (Claudia Scholz) [42] College Computing Labs N/A [43] UTSA Identity Manager OIT Website [44] Automated Student Access Program (ASAP) UTSA Website [45] Student Computing Labs – Hours of Operation SCS Website [46] AirRowdy OIT Website [47] myUTSA Student Portal UTSA Website [48] Chat with a Reference Librarian Library Website [49] Computer Borrowing Policy [50] Online Software Training Human Resources Website 300 Document [51] WebCT@UTSA Student Resource Center Source of Document DLAT Website [52] CE6 Student Info Site [53] DLAT Staff [54] Online Course Student Survey [55] Interactive Television [56] Event Support [57] Videoconferencing through DLAT [58] Request Forms [59] Student Computing Services Handouts [60] Research 101 Library Website 301 Comprehensive Standard 3.5.1 - College-Level Competencies The institution identifies college-level general education competencies and the extent to which graduates have attained them. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has identified college-level general education competencies within the University’s core curriculum and collects evidence that graduates have attained those competencies. General Education at UTSA The objectives of The University of Texas at San Antonio's 42-semester-hour, general education, core curriculum are in alignment with the guidelines enacted in 1998 by the 75th Texas Legislature, Senate Bill 148 [1], which required that the Texas Higher Education Coordinating Board (THECB) develop state-wide rules guiding general education core curriculum at all public institutions. The THECB required that all institutions implement a core curriculum that included at least 36 semester credit hours (SCH) of course work in the following areas: communication (six SCH), math (three SCH), natural sciences (six SCH), fine arts (three SCH), humanities (three SCH), history (six SCH), political science (six SCH), and social/behavioral science (three SCH). In addition, in the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.28 [2], the THECB mandated that institutions identify six to twelve additional SCH of course work from these eight component areas to create a core curriculum of at least 42 hours but no greater than 48 hours. In April 1998, the THECB published Core Curriculum: Assumptions and Defining Characteristics [3], which provided additional information for institutions about revising their core curricula based on the new guidelines. The document outlined a core curriculum based on a series of college-level intellectual competencies, including reading, writing, speaking, listening, critical thinking and computer literacy. The state mandate prompted a review and modification of the UTSA core curriculum led by the Core Curriculum Committee (CCC) [4], one of UTSA’s standing committees. This committee advises the provost on matters related to the on-going development, implementation and evaluation of the University's core curriculum. Using the THECB’s Core Curriculum as a guide, the aims of the revised UTSA core curriculum are: 302 • • to cultivate verbal, numerical, and visual skills necessary to analyze and synthesize information, construct arguments, and identify and solve problems; and to foster understanding of the intellectual and cultural pluralism of modern society as it is reflected in natural science and mathematics; behavioral, cultural, and social science; and literature and artistic expression. To address these aims, all undergraduate students graduating from UTSA are required to complete 42 SCH across six domains (core component areas): • • • • • • six SCH of rhetoric and composition; three SCH of mathematics; six hours of natural science; six SCH of humanities and visual and performing arts (three SCH of philosophy, modern or classical language and/or literature, or cultural studies and three SCH of visual and performing arts) eighteen SCH of social and behavioral sciences (six hours of US history, three SCH of Texas and US government, three SCH of social/behavioral science, and three SCH of economics); and three SCH of world society and issues. As published in the section on the core curriculum [5] in the Undergraduate Catalog 2008-2010, each of the domains consists of a list of courses that have been reviewed and approved by the CCC. Students are allowed to select core curriculum courses congruent with their interests, thereby promoting their educational engagement and development. In addition, the CCC reviews proposals for courses to be added to the core curriculum as well as proposals for modification of existing core courses. The CCC evaluates whether the proposed course meets the assumptions, basic intellectual competencies, perspectives, content, and related exemplary educational objectives of the core curriculum, as defined above. Evaluation of the Core Curriculum, 2000-2007 Academic departments regularly monitor student progress and performance in core curriculum courses in order to improve the core curriculum courses in their discipline. Their recommendations must go through the CCC, which monitors the core curriculum and provides recommendations to the provost. Examples of CCC decisions, both approving and denying a department’s and college’s request to change the core curriculum, are included [6], [7], [8], [9]. 303 Assessment of Core Curriculum Competencies UTSA has engaged in assessment of core curriculum competencies regularly since its last reaffirmation in 2000. The methodology used for this assessment has changed over the years. Examples of these assessments are detailed below. Mathematics In 2001, a national effort led by the Mathematical Association of America (MAA) was established to reform and/or refocus college algebra courses to reflect students’ goals and mathematical needs more clearly and effectively. The MAA found that approximately one-half of all students in the U.S. fail college algebra and that the course was being taught as if all students would continue to calculus. Further, this research showed that only two percent of students in a college algebra class complete a calculus sequence. The UTSA Department of Mathematics faculty were invited to participate in the national effort to develop a template to redesign college algebra. The focus of this effort was to better prepare students in their majors and provide them with a useful mathematical experience. As a result of this review, UTSA’s course in college algebra was separated into three new courses: • • • liberal arts math (MAT 1043) [10], designed for students needing only a single math course to graduate; non-STEM (Science, Technology, Engineering, and Mathematics) college algebra (MAT 1023) [11], designed for students whose major or degree program required a college algebra course; and STEM college algebra (MAT 1073) [12], developed with the single goal of preparing students for pre-calculus and calculus. MAT 1043 was developed based on the MAA standards for a quantitative literacy course. UTSA’s major effort has been in MAT 1023, the course where most students are enrolled and where the needs are greatest. This course was designed in collaboration with faculty from STEM and non-STEM disciplines. These faculty worked together to identify a list of topics necessary to cover in the course, as well as examples, problems, or projects meant to facilitate student preparation. MAT 1073 was developed to prepare students for calculus. Thus, course redesign was based on the collaborative efforts among UTSA faculty in compliance with the national guidelines from the MAA and the national refocus college 304 algebra group. This process proved useful in the development of mathematics courses that focus on application-centered, standards-based, technology-driven content. Writing From 2000 to 2002, the Department of English, Classics, and Philosophy was responsible for teaching the core curriculum writing courses, using common final exams (papers) as their primary assessment method [13]. Students were presented with four or five readings supporting both sides of an issue in which all students should be interested and should have some knowledge. The essay prompt given at the examination asked the students to take a stand on an issue and develop an essay supporting that stand, using the readings as the sources of their support. Classroom instructors scored the final essays. In 2002, the assessment process was strengthened when the department modified the evaluation methods in the following ways: • • • • • writing instructors submitted a random sample of unmarked examinations to the assessment coordinator; the process resulted in the submission of 300 examinations, identified only by the number on the roster; a team of six scorers selected from writing instructors in the English department (and later the Writing Program) was selected to conduct anonymous holistic scoring of the examinations; following training, the team scored the papers over a three-day period; the scoring followed a checklist developed to include the statewide competencies and exemplary objectives; each essay was read and scored by two evaluators; and once the essays were scored, the two scores were averaged. In 2003, the UTSA Writing Program (WP) [14] was established and the core curriculum courses in writing began to be offered through the WP. The WP also offers tutoring and other services to help students improve their writing skills. The assessment process continued as described above. Since 2003, several improvements have been made [15]: • • • • modifications of the scoring checklists [16], [17]; revisions to the assessment method (e.g., a third reader was included in the evaluation when the initial two readers differed by more than one point); creation of a master syllabus [18]; addition of a pre and post-test covering grammar, mechanics, and so on; and 305 • various pedagogical changes to the courses, such as increased integration of technology. Collegiate Learning Assessment In 2004, UTSA began participating in the Collegiate Learning Assessment (CLA) [19] along with the other universities in The University of Texas System (UT System). The CLA is a standardized test designed to assess student performance on tasks that require them to think critically, reason analytically, solve realistic problems, and write clearly. The test is administered to a sample of each participating university’s freshmen and seniors, and results [20] are compared to those found at other participating universities. The CLA presents students with two types of tasks: analytic writing tasks and performance tasks, as described below. Analytic Writing Tasks The Analytic Writing Task requires students to respond to two types of essay prompts: a “Make-an-Argument” question that asks them to support or reject a position on some issue and a “Critique-an-Argument” question that asks them to evaluate the validity of an argument made by someone else. These essays are designed to measure a student’s ability to articulate complex ideas, examine claims and evidence, support ideas with relevant reasons and examples, sustain a coherent discussion, and use standard written English. The CLA graders use holistic scoring rubrics to assess various aspects of writing (e.g., organization, mechanics, and tone), which are related to the learning outcomes for writing. Specifically, the overall analytic writing score is used to assess senior students’ ability to “demonstrate the writing process” and to “demonstrate awareness of audience and purpose and to select and critically evaluate research sources to convey the written message.” The CLA analytic writing scores [21] have consistently shown that UTSA seniors write at or above the level expected. In the most recent report [22], UTSA seniors scored above the national, above the 90th percentile in analytical writing. Performance Tasks The Performance Task asks students to complete a “real-life” activity (such as preparing a memo or policy recommendation) by using a series of documents that must be reviewed and evaluated. The CLA graders use multiple holistic items that require graders to provide an evaluation of different aspects of critical thinking and reasoning in the student responses. These holistic items include areas such as the student’s use of the most relevant information in the Performance Task, their recognition of strengths and weakness of various pieces of information, and overall critical thinking. The CLA analytic writing scores [23] have consistently shown that UTSA seniors perform at or 306 above the level expected. In the 2007-2008 CLA assessment [24], UTSA seniors scored above the national 80th percentile in critical thinking. Overall, these results indicate that UTSA seniors achieve high levels of critical thinking and writing skills. In summary, the CLA validates that the University is educating its students consistent with national standards. Evaluation of UTSA Core Curriculum for THECB, 2004 Adopted in 2003 and amended in 2008, TAC, Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.30 [25] requires that each public institution of higher education evaluate its core curriculum at ten-year intervals, to coincide with the institution’s regional accreditation cycle. UTSA submitted its first required report in fall 2004 [26]. The report described how the domains of the UTSA core curriculum comply with TAC, Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.28 [27] and how specific courses in the core curriculum address the THECB’s Exemplary Learning Objectives. Additionally, the following recommendations for revised procedures were made: • • CCC membership should be staggered to facilitate continuity and carry institutional knowledge forward; and standard procedures for adding new courses to the core curriculum should be announced and implemented. Implementation of Course-Embedded Assessment System, 2007-Present Historically, the focus of the assessment has been in the areas of mathematics and writing. In 2007, the provost and vice president for Academic Affairs appointed the Core Curriculum Assessment Committee (CCAC) [28]. The charge of this committee was to strengthen the assessment of the core curriculum by expanding the assessment to the other core curriculum outcomes. The CCAC included representatives from all colleges that offer core curriculum courses. Committee members identified faculty within each academic area to coordinate the evaluation of each core course and serve as liaisons between the full committee and faculty in each core curriculum domain. In 2008, the CCAC conducted a follow-up to the Core Curriculum Report conducted in 2004 for the THECB. The objectives of this evaluation were to review and refine the exemplary educational outcomes (EEOs) to better reflect the goals of the UTSA core curriculum; narrow the list of EEOs that were being addressed to facilitate course-based assessment; and verify current alignment of core courses with the EEOs. To that end, core curriculum instructors were surveyed to determine which EEOs were most directly addressed. Three outcomes per each of the six domains were identified, resulting in 18 learning outcomes. These learning outcomes were used to evaluate each core course [29]. 307 The CCAC adopted a template [30] in the form of a table with each row representing a specific core curriculum learning outcome to provide a standardized method of assessment reporting. For each outcome, separate columns asked for information about: course learning outcomes, assessment methods, criterion of success (expected level of student performance), results of assessment, and use of results to make improvements. The template was designed to assist core curriculum instructors in planning how the related outcomes are assessed during the semester. At the end of each semester, core curriculum instructors report their results for each learning objective through several methods, including determining the number of students who met or did not achieve the core curriculum’s learning objectives; discussing what the results may mean; and indicating future actions or changes to improve student achievement. Along with the report template, instructors include copies or samples of the assessments used. The course assessment reports are reviewed by the CCAC representative for the domain to which the course is associated, who also provides feedback to the instructor as needed. The CCAC produces an annual report [31] that summarizes the assessment methodology and results by core curriculum domain and course. To assist in the review of overall student performance by the CCC, the CCAC produces an overall summary [32] of the findings for each learning objective by aggregating the results across all courses in a domain. The 2008 analysis of the core curriculum course-based assessment revealed that more than 70 percent of students demonstrate competency in nine of the 18 Core Curriculum Learning Objectives and more than 60 percent of students demonstrate competency in 16 of the 18 Core Curriculum Learning Objectives. Two core curriculum learning objectives for which less than 60 percent of students demonstrate competency are to represent, evaluate, and interpret basic mathematical information through formulas, graphs, tables, and schematics, and to draw inferences from them and “to analyze social institutions and processes across a range of cultures, historical periods, social structures, and/or political and economic systems. Both learning objectives require higher order skills such as analysis, evaluation, and interpretation. This finding provides further support for the University’s Quality Enhancement Plan (QEP) topic of quantitative literacy, which will provide students additional opportunities to develop these important skills. In addition to the direct assessment methods described above, UTSA uses data from two surveys, the National Survey of Student Engagement (NSSE) [33] and the Graduating Senior Survey, that are used to supplement findings from the course embedded assessment process. 308 National Survey of Student Engagement (NSSE) The NSSE includes several items about institutional contributions to general education outcomes. In the Summary of NSSE findings 2006-2008 [34], 76.6 percent of first-year students and 80.7 percent of seniors responded “quite a bit” and “very much” to the item “acquiring a broad general education.” Student perceptions of writing skills for both firstyear and senior students were 65.9 and 67.9 percent, respectively. The largest difference was observed in the item, “speaking clearly and effectively,” wherein senior students reported an 11.3-point gain over first-year students. Senior student ratings for other items such as quantitative skills and critical thinking were 70 and 80 percent, respectively. Graduating Senior Survey In 2007, a group of faculty and staff across the institution developed a new graduating student survey to collect data regarding institutional contributions to general education outcomes. The new survey was first implemented in the summer of 2008. In the Graduating Senior Survey Results 2008-2009 [35], 63 percent of seniors responded “a great deal” to the item “how much did UTSA help to develop your ability to analyze information.” In response to the item, “how much did UTSA help to develop your ability to identify and solve problems,” only 58 percent of seniors responded “a great deal.” This data was useful in the process of developing various QEP proposals. In addition, the CCC will use this data to recommend more effective ways to help students focus on writing and quantitative skills. Although these indirect methods are based on student perceptions rather than observation, the responses are useful in triangulating the direct assessment results. A common pattern is that student perceptions of their learning are often greater than the demonstrated competency. However, the results from these surveys generally provide support to the course-based assessment findings. For the writing outcomes, the responses to both surveys support the course-based assessment results, wherein 71 percent of students demonstrated effective writing in their courses (seniors score in the 90th percentile on the CLA Analytic Writing Task). Moreover, responses to survey items were 67.9 percent (NSSE) and 87.5 percent (Graduating Student Survey). For the quantitative outcomes, the same pattern is observed, wherein 63.2 percent of students demonstrated quantitative skills in their courses and responses to survey items were 69.0 percent (NSSE) and 94.8 percent (Graduating Student Survey). 309 Documentation: Document Source of Document [1] Senate Bill 148 Texas Legislature [2] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.28 Texas Administrative Code (TAC), Title 19, Part 1, Chapter 4, Subchapter B [3] Core Curriculum: Assumptions and Defining Characteristics THECB Website [4] Core Curriculum Committee (CCC) University Governance Website [5] Core Curriculum Undergraduate Catalog 20082010 [6] Biology Approval N/A [7] Engineering Disapproval N/A [8] Honors Disapproval N/A [9] Math Approval N/A [10] MAT 1043 Course Description Undergraduate Catalog 20082010 [11] MAT 1023 Course Description [12] MAT 1073 Course Description [13] Writing Assessment Report 2002 N/A [14] UTSA Writing Program UTSA Website [15] Writing Assessment Report 2004 N/A [16] Writing Checklist 2004 - WRC 1013 N/A [17] Writing Checklist 2008 - WRC 1013 N/A [18] WRC 1013 Master Syllabus N/A 310 Document [19] Collegiate Learning Assessment (CLA) Source of Document CLA Website [20] CLA Description and Summary of Results 2004- N/A 2005 [21] CLA Analytic Writing Scores 2004-2008) N/A [22] CLA 2007-2008 Results N/A [23] CLA Performance Task Scores 2004-2008 N/A [24] CLA 2007-2008 Results N/A [25] TAC, Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.30 TAC, Title 19, Part 1, Chapter 4, Subchapter B [26] THECB Core Curriculum Report 2004 N/A [27] TAC, Title 19, Part 1, Chapter 4, Subchapter B, Rule 4.28 TAC, Title 19, Part 1, Chapter 4, Subchapter B [28] Core Curriculum Assessment Committee Roster 2007-2008 N/A [29] Revised Core Curriculum Objectives N/A [30] Core Curriculum Assessment Report Template N/A [31] 2008 Core Curriculum Assessment Report N/A [32] 2008 Core Curriculum Summary Template N/A [33] National Survey of Student Engagement (NSSE) NSSE Website [34] Summary of NSSE findings 2006-2008 N/A [35] Graduating Senior Survey Results 2008-2009 N/A 311 Comprehensive Standard 3.5.2 - Institutional Credits for a Degree At least 25 percent of the credit hours required for the degree are earned through instruction offered by the institution awarding the degree. In the case of undergraduate degree programs offered through joint, cooperative, or consortia arrangements, the student earns 25 percent of the credits required for the degree through instruction offered by the participating institutions. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) awards degrees only to those students who have earned at least 25 percent of the credit hours required for the degree through instruction offered by UTSA. In the case of undergraduate degree programs offered through joint, cooperative, or consortia arrangements, the student earns 25 percent of the credits required for the degree through instruction offered by the participating institutions. UTSA Degree Programs The Undergraduate Catalog 2008-2010 [1] states that “[a] minimum of 25 percent of the total number of semester credit hours required for a bachelor’s degree must be completed at UTSA before a degree can be conferred.” Undergraduate degrees are initially verified by the academic advising centers, and then forwarded to the appropriate dean and the registrar for certification. The advisors use the Curriculum Advising and Program Planning (CAPP), the degree audit module in Banner (UTSA’s Student Information System), to verify that all graduation requirements have been met. The CAPP module is set up to verify that at least 25 percent of the hours required for the degree are earned at UTSA. Joint Degree Programs UTSA has one undergraduate joint degree program. The Department of Biology at UTSA and the Department of Clinical Laboratory Sciences at The University of Texas Health Science Center at San Antonio (UTHSCSA) offer a joint Bachelor of Science degree in Clinical Laboratory Sciences (CLS) [2]. In this program, students complete supporting coursework in the sciences at UTSA and professional CLS courses at UTHSCSA, the sum of which comprise more than 25 percent of the total hours required for the degree. 312 Documentation: Document [1] Minimum UTSA Residence Requirements Source of Document Undergraduate Catalog 20082010 [2] Bachelor of Science Degree in Clinical Laboratory Sciences 313 Comprehensive Standard 3.5.3 - Undergraduate Program Requirements The institution defines and publishes requirements for its undergraduate programs, including its general education components. These requirements conform to commonly accepted standards and practices for degree programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) defines and publishes requirements for its undergraduate programs, including its general education components. These requirements conform to commonly accepted standards and practices for degree programs. UTSA’s undergraduate programs adhere to the Texas Classification of Instructional Programs (CIP) [1], established by the THECB, which is based on the United States Department of Education Classification of Instructional Programs (CIP) taxonomy [2]. The CIP is the accepted federal government standard on instructional program classifications. UTSA’s undergraduate programs also meet the standards of the Texas Higher Education Coordinating Board (THECB) and The University of Texas System (UT System). The THECB’s Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [3], establishes the criteria for new baccalaureate and master’s degree programs. UT System’s Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 [4], sets the standards for review and approval of academic program proposals based on three principles: mission, quality, and efficient use of resources. The requirements for completing undergraduate degree programs, including general education, are defined in detail and published in the Undergraduate Catalog 20082010 [5]. This catalog is available to students and the public in both hard copy and electronic formats. Overall Undergraduate Program Requirement The Undergraduate Catalog 2008-2010 provides detailed information on overall degree requirements and minimum UTSA residence requirements [6] for all undergraduate degree programs offered at UTSA. In addition to the undergraduate catalog, UTSA also publishes its information bulletin in electronic, downloadable form. This document provides essential information about the academic policies [7] that apply to undergraduate students. 314 General Education Program Requirements The requirements for the UTSA core curriculum (general education) are defined and published in the Undergraduate Catalog 2008-2010. All undergraduate degrees require completion of 42 semester credit hours (SCH) of approved core curriculum [8] course work. The core curriculum is designed to provide students with basic competencies as identified by the THECB as necessary to gain the breadth of knowledge expected of a well-rounded college graduate. These basic competencies fall into the following component areas: communications (six SCH); mathematics (three SCH); natural sciences (six SCH); literature, philosophy, modern or classical language/literature and cultural studies (three SCH); visual and performing arts (three SCH); US history (six SCH); political sciences (six SCH); social and behavioral science (three SCH); economics (three SCH); and world society and issues (three SCH). Undergraduate Degree Requirements The Undergraduate Catalog 2008-2010 provides specific information for each undergraduate degree program. The Bachelor of Business Administration Degree in General Business [9], the Bachelor of Arts Degree in Philosophy [10], and the Bachelor of Science Degree in Electrical Engineering [11] are examples of UTSA’s undergraduate degree programs. The undergraduate catalog provides a general description of the program, core curriculum requirements, total number of SCH required to complete the degree program, specific course requirements in the major, number of SCHs allowed for elective courses which could include free electives, upper-division requirements, and the description of the courses offered in the degree program. The course description provides information on credit hours, prerequisites or co-requisites, and the course format in terms of number of hours per week devoted to lecture or laboratory. For example, if a course is listed as (2-3), it indicates two hours of lectures and three hours of laboratory/recitation sessions per week. The undergraduate catalog also provides information on the requirements for completing minor certificate programs. The Bilingual Business Certificate [12] is an example of a minor certificate program in the College of Business. 315 Documentation: Document Source of Document [1] Classification of Instructional Programs (CIP) Texas Higher Education Coordinating Board Policies and Procedures Manual [2] Classification of Instructional Programs (CIP2000) National Center for Education Statistics Website [3] Texas Administrative Chapter (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [4] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 Regents’ Rules [5] Undergraduate Catalog 2008-2010 UTSA Website - Current Students [6] Overall Degree Requirements and Minimum UTSA Residence Requirements Undergraduate Catalog 20082010 [7] General Academic Regulations for Undergraduate Students 2008-2009 Information Bulletin [8] Core Curriculum Course Work Undergraduate Catalog 20082010 [9] Bachelor of Business Administration Degree in General Business [10] Bachelor of Arts Degree in Philosophy [11] Bachelor of Science Degree in Electrical Engineering [12] Bilingual Business Certificate 316 Comprehensive Standard 3.5.4 - Terminal Degrees of Faculty At least 25 percent of the discipline course hours in each major at the baccalaureate level are taught by faculty members holding the terminal degree—usually the earned doctorate— in the discipline, or the equivalent of the terminal degree. Compliance Judgment: Compliance Narrative: Over 25 percent of the discipline course hours in each major at the baccalaureate level at The University of Texas at San Antonio (UTSA) are taught by faculty members holding the terminal degree – usually the earned doctorate – in the discipline, or the equivalent of the terminal degree. Methodology Majors at UTSA Majors at UTSA are of two types: (1) Intra-disciplinary Majors: those where the required courses are only in the same discipline as the major, including one where all of the courses are a subset of another major (e.g., Human Resource Management) and (2) Interdisciplinary Majors: those where required courses come from two or more disciplines, including some where only courses from outside the discipline are required (e.g., Clinical Laboratory Studies). For intra-disciplinary majors, with the exception of Human Resource Management, all undergraduate courses are counted except for developmental courses and internships. For Human Resource Management, a subset of Management, only the required courses for the major are counted. For interdisciplinary majors, only required undergraduate courses are counted. Determination of Discipline Credit Hours Discipline credit hours are determined for each major at the University by identifying all undergraduate courses offered for credit during the fall 2008 and spring 2009 semesters using the rules in the preceding paragraph. For each major, the total discipline credit hours are then determined by adding up all of the credit hours for courses offered. For example, if a major offers 40 sections of courses during a semester, with 35 of these at three discipline credit hours and five at four discipline credit hours, the total discipline credit hours for that major and for that semester would be 125 (35 x 3 plus 5 x 4 = 105 + 20 = 125). 317 Determination of Terminal Degrees in the Major All doctoral and doctoral equivalent degrees in the major, held by instructors of record at UTSA for fall 2008 and spring 2009, are listed in the attached table [1]. This information was generated from the Faculty Qualification Forms [2] submitted by all faculty members who taught courses for credit at UTSA during the period under review. Each instructor of record assigned to teach at UTSA must fill out this form to provide information supporting her or his credentials to teach in a particular area. The credentials include the highest degree(s) held by the faculty member. This information is verified by both the department chair and the college dean, with copies kept in the department and college files. The form is then forwarded to the Office of the Vice Provost for Academic and Faculty Support, where it is vouched and filed. Following identification of the courses to be counted, the instructor of record was identified for every section taught for the fall 2008 and spring 2009 semesters. The percentages reflected in the attached results are supported by analyses of the degrees held by the instructors of record teaching in each section of every course counted using the methodology described above. A more detailed description of the process is provided in the document, “Method for Determination of Terminal Degree in Discipline” [3]. Specific information on each faculty member’s degrees is contained on the Faculty Roster Form [4]. A terminal degree in the discipline will either coincide with the name of the major or demonstrate a specific association to that discipline. For example, a faculty member with a Ph.D. in Biology clearly holds the terminal degree for teaching in the biology major. Other terminal degrees in the biology major will include microbiology, biochemistry, physiology, immunology, and zoology, as these disciplines are fundamental to the biology major at UTSA. An example of the results of the application of the classification methodology to the Department of Biology’s faculty [5] is provided. Results Three summary tables provide information on the percent of discipline credit hours taught by terminally-degreed faculty members in that major: fall 2008 [6], spring 2009 [7], and a total for fall 2008 and spring 2009 combined [8]. These tables provide evidence that UTSA is in compliance with this standard. In every major, 25 percent or more of the discipline credit hours are taught by faculty members holding a terminal degree in that major. In the majority of undergraduate majors, 50 percent or more of the discipline credit hours are taught by faculty members terminally-degreed in that major. 318 For more details regarding faculty and faculty qualifications, see the narrative for Comprehensive Standard 3.7.1 [9]. Documentation: Document Source of Document [1] Terminal Degree Titles by Discipline N/A [2] Faculty Qualification Forms N/A [3] Method for Determination of Terminal Degree in Discipline N/A [4] Faculty Roster N/A [5] An Example of the Classification Method Terminal Degrees in Biology N/A [6] Percent of Undergraduate Course Hours Taught by Faculty Terminally-Degreed in the Discipline (Fall 2008) N/A [7] Percent of Undergraduate Course Hours Taught by Faculty Terminally-Degreed in the Discipline (Spring 2009) N/A [8] Percent of Undergraduate Course Hours Taught by Faculty Terminally-Degreed in the Discipline (Academic Year 2008-2009) N/A [9] Comprehensive Standard 3.7.1 Located within the UTSA Compliance Certification Report 319 Comprehensive Standard 3.6.1 - Post-Baccalaureate Program Rigor The institution’s post-baccalaureate professional degree programs, master’s and doctoral degree programs, are progressively more advanced in academic content than its undergraduate programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio’s (UTSA) post-baccalaureate degree programs, which include master’s and doctoral degree programs, are progressively more advanced in academic content than its undergraduate programs. UTSA does not have any post-baccalaureate professional degree programs. To ensure that UTSA’s master’s and doctoral programs are based on appropriate graduate-level skills and knowledge, the University engages in internal and external reviews for all existing graduate programs, a rigorous approval process for new graduate programs, and a biennial graduate catalog review process. The graduate faculty, as defined below, has responsibility for ensuring that these courses have appropriate rigor. Approval Process for Graduate Programs The progressively more advanced academic content from undergraduate programs to graduate programs is initially addressed in the development of new graduate program proposals. All new programs are developed and adhere to the Texas Higher Education Coordinating Board’s (THECB) Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [1] (bachelor's and master's programs), Rule 5.46 [2] (doctoral programs), and Rule 5.48 [3] (certificate programs). Certificate programs [4] are not post-baccalaureate professional degree programs, but are a concentration of course credits that “provide opportunities for postgraduate training to those with undergraduate degrees.” As stated in UTSA’s Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1.K [5], “[t]he Graduate Faculty of The University of Texas at San Antonio shall be composed of persons whose professional and scholarly accomplishments and effectiveness in teaching graduate students qualify them for active participation in graduate instruction at The University of Texas at San Antonio.” As noted in the narratives for Comprehensive Standards 3.4.1 [6] and 3.4.10 [7], the graduate curriculum content is developed by the graduate faculty and afterward reviewed by the department curriculum committee, college curriculum committee, dean of the college, 320 and dean of the Graduate School prior to submission to the Graduate Council committee. After this process of review and approval, it is submitted to the vice president for Academic Affairs/Provost, who then submits it to the UTSA president. After this final process of review and approval at the university level, the president submits it to The University of Texas System (UT System) and the THECB, as per the procedure detailed below. Program proposals must specify the role and mission of the program, curriculum design, and faculty credentials and resources. Once approved at all levels listed above at UTSA, the proposal is sent to the Academic Affairs division at The UT System for approval. New proposals must adhere to the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 [8]: “Doctoral programs or other substantive proposals not meeting the criteria for approval by the Executive Vice Chancellor for Academic Affairs must be approved by the Board of Regents’ Academic Affairs and forwarded to the Board of Regents for final approval.” UT System-approved degree program proposals are consistent with the higher education goals and mission of the state of Texas, The UT System and UTSA. The programs must be of excellent quality, program choice, design, and implementation; they must also reflect wise use of institutional and inter-institutional or shared resources. The standard of quality for implementation must be adequate to deliver a program of excellent quality, meeting and exceeding Southern Association of Colleges and Schools (SACS) standards and those of other professional accrediting bodies, where applicable. The faculty responsible for program design and delivery must have appropriate, relevant content expertise, records of scholarship in their fields, and other professional experience and credentials. Finally, the degree program proposal must include a plan for periodic program evaluation, as per Regents’ Rules, Rule 40307 [8]. After being approved by The UT System, the proposal is submitted to the THECB. The TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [1] and Rule 5.46 [2] govern reviews of program proposals. As stated in Rule 5.45 [1], “Faculty resources must be adequate to provide high program quality. With few exceptions, the master’s degree should be the minimum educational attainment for faculty teaching in baccalaureate programs. In most disciplines, the doctorate should be the minimum educational attainment for faculty teaching in graduate programs. Faculty should meet the qualitative and quantitative criteria of the Southern Association of Colleges and Schools, and the appropriate accrediting body, if a professional program.” In addition, “the curriculum should be up-to-date and consistent with current educational theory.” Finally, “[p]rofessional programs and those resulting in licensure must be designed to meet the standards of appropriate bodies.” The graduate programs offered at UTSA have all been approved by the THECB and appear in the THECB website of approved 321 programs [9]. The approval process is also noted in the narrative for Comprehensive Standard 3.3.1.1 [10]. Course Numbering, Descriptions, and Content The graduate catalog content is reviewed biennially by the faculty of the relevant department, the department chair, the college dean, the Graduate Council’s Graduate Program and Courses Committee, and the Faculty Senate. Once approved by the Faculty Senate, the catalog content is submitted to The UT System for final approval. Course numbering system information is listed in the electronic 2008-2009 Information Bulletin [11], which is updated annually. All courses are designated by four-digit numbers following a two- or three-letter abbreviation of the subject (discipline) of the course. The first digit indicates the level of the course. Courses beginning with a “0” are developmental education courses and may not be counted toward a degree. Courses beginning with a “1” or “2” are lower-division (freshman and sophomore level). Courses beginning with a “3” or “4” are upper-division (junior and senior level). Courses beginning with a “5” or higher are graduate-level courses and courses beginning with a “7” are doctoral-level courses. Faculty members initially propose the level (and numbering) for new courses. These are reviewed at the departmental and college level, and by the Graduate Council for graduate level courses. The second and third digit in the course numbers is used within the colleges by each department to distinguish individual courses. The fourth digit indicates the semestercredit value of each course. The number of lecture and laboratory contact hours per week is provided in parentheses in the course description sections of the Undergraduate Catalog 2008-2010 [12] and the Graduate Catalog 2009-2011 [13] immediately following the course number and title. For example, (3-0) indicates three hours of lecture and zero hours of laboratory per week. A proposal for a new course or a change to an existing approved course is submitted on a course inventory form and originates with the unit offering the course. The course inventory form includes the level and amount of credit to be awarded, a brief description and the justification for the course or course change. Approval levels include the department chair, the college dean, and the dean of Undergraduate Studies or the dean of the Graduate School, as appropriate. The Office of the Registrar maintains the course inventory. The Office of the Registrar's website [14] includes the course inventory for 2007-2008, the course inventory form, the course inventory form general instructions for 2008-2009, and a course inventory tutorial. All classes must be in the course inventory to be offered at UTSA. 322 A clear distinction between undergraduate- and graduate-level course work is that graduate courses foster independent learning. The compilation of graduate courses required to complete a graduate degree at UTSA shows that these requirements consist of a combination of seminar courses, topics courses, practicums, capstone courses, internships, a comprehensive examination, a thesis, essays, exhibitions, recitals, research papers or projects, or presentations of a case study [15]. A candidate for a master’s degree must pass a comprehensive examination or satisfy an equivalent capstone requirement. A candidate for a doctoral degree must complete a qualifying exam and a doctoral dissertation. Degree requirements and course descriptions [16] can be found in the Graduate Catalog 2009-2011. While course names may be similar for undergraduate and graduate courses, these distinctions are evident in the course syllabi (e.g., anthropology undergraduate course syllabi [17] and anthropology graduate course syllabi [18]). For instance, the department of Anthropology offers Anthropology 3406 and Anthropology 5556 (both are field courses) to both undergraduates and graduates. The distinction between the two courses consists of the coursework assigned to each group, as indicated in the Expected Learning Outcomes Table [19]. The graduate course requires a comprehensive study of the experience in the form of maintaining a daily log, making field notes and summarizing what was learned about the Maya culture history in a fiveto ten-page written assignment. An examination of learning outcomes and the methods of evaluation for the undergraduate and graduate courses (fieldwork in anthropology) illustrates the difference between the expectations for students. In addition, the Program Outcomes by Level table [20] for comparable graduate and undergraduate programs illustrates that expectations for graduate programs are more advanced than those for undergraduate programs. Graduate Program Reviews Graduate programs [21] are reviewed regularly. As stated in the Graduate Council Bylaws, new graduate programs are initially reviewed every five years and existing programs are reviewed every ten years. Programs receive written notification from the Graduate Council that they are scheduled for review during the upcoming academic year. Elements of the graduate program review include a departmental self-study [22], [23], [24], [25] an external evaluator report [26], [27], [28], [29], a final report by the Graduate Council [30], [31], [32], [33], and an administrative follow-up including recommendations for the department [34], [35], [36], [37]. 323 External Accreditation of Graduate Programs In addition to the internal reviews described above, the following table lists programs/disciplines accredited by external accreditation agencies: • • • • • • • The Master of Architecture program is accredited by the National Architecture Accrediting Board (NAAB) [38]; The Executive MBA, MBA, MBA International, MBA Online, Master of Accountancy, MS Finance, MS Information Technology, MS Management of Technology and Ph.D. in Business Administration are accredited by the Association to Advance Collegiate Schools of Business (AACSB) International [39]; The Ph.D. in Counselor Education and the MA in Counseling are accredited by the Council of Accreditation of Counseling and Related Educational Programs (CACREP) [40]; The MFA in Art and the MA in Art History is accredited by the National Association of Schools of Art and Design (NASAD) [41]; The Master of Music program is accredited by the National Association of Schools of Music (NASM) [42]; The Master of Social Work program is accredited by the Council on Social Work Education (CSWE) [43]; and The Master of Public Administration program is accredited by the National Association of Schools of Public Affairs and Administration (NASPAA) [44]. Documentation: Document Source of Document [1] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [2] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Section 5.46 [3] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Section 5.48 [4] Certificate Programs Graduate Catalog 2009-2011 [5] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1.K HOP Table of Contents 324 Document Source of Document [6] Comprehensive Standard 3.4.1 Located within the UTSA Compliance Certification Report [7] Comprehensive Standard 3.4.10 [8] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 Regents’ Rules [9] Program Inventory Texas Higher Education Coordinating Board Website [10] Comprehensive Standard 3.3.1.1 Located within the UTSA Compliance Certification Report [11] 2008-2009 Information Bulletin UTSA Website - Current Students [12] Undergraduate Catalog 2008-2010 [13] Graduate Catalog 2009-2011 [14] Office of the Registrar UTSA Website [15] Graduate Programs Course Content Table N/A [16] Graduate Program Requirements and Course Descriptions Graduate Catalog 2009-2011 [17] Anthropology - Undergraduate Course Syllabi N/A [18] Anthropology - Graduate Course Syllabi N/A [19] Expected Learning Outcomes: ANTH 3406 and ANTH 5556 N/A [20] Program Outcomes by Level Table N/A [21] Graduate Program Evaluation at UTSA Graduate School Website [22] Self-Study: Master of Arts in Bicultural-Bilingual N/A Studies [23] Self-Study: Doctor of Education in Educational Leadership N/A 325 Document Source of Document [24] Self-Study: Doctor of Philosophy in Biology N/A [25] Self-Study: Master of Arts in Political Science N/A [26] External Evaluation: Master of Arts in Bicultural-Bilingual Studies N/A [27] External Evaluation: Doctor of Education in Educational Leadership N/A [28] External Evaluation: Doctor of Philosophy in Biology N/A [29] External Evaluation: Master of Arts in Political Science N/A [30] Final Report: Master of Arts in Bicultural Bilingual Studies N/A [31] Final Report: Doctor of Education in Educational Leadership N/A [32] Final Report: Doctor of Philosophy in Biology N/A [33] Final Report: Master of Arts in Political Science N/A [34] Follow-Up Report: Master of Arts in BiculturalBilingual Studies N/A [35] Follow-Up Report: Doctor of Education in Educational Leadership N/A [36] Follow-Up Report: Doctor of Philosophy in Biology N/A [37] Follow-Up Report: Master of Arts in Political Science N/A [38] National Architecture Accrediting Board (NAAB) Accredited Programs in Architecture NAAB Website 326 Document Source of Document [39] Association to Advance Collegiate Schools of Business (AACSB) Accredited Institutions AACSB International Website [40] Council of Accreditation of Counseling and Related Educational Programs (CACREP) Directory of Accredited Programs CACREP Website [41] National Association of Schools of Art and Design (NASAD) Member Lists NASAD Website [42] National Association of Schools of Music (NASM) Member Lists NASM Website [43] Council on Social Work Education (CSWE) Membership Directory CSWE Website [44] National Association of Schools of Public Affairs NASPAA Website and Administration (NASPAA) Roster of Accredited Programs 327 Comprehensive Standard 3.6.2 - Graduate Curriculum The institution structures its graduate curricula (1) to include knowledge of the literature of the discipline and (2) to ensure ongoing student engagement in research and/or appropriate professional practice and training experiences. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) structures its graduate curricula (1) to include knowledge of the literature of the discipline and (2) to ensure ongoing student engagement in research and/or appropriate professional practice and training experiences. Currently, UTSA offers 46 master’s and 21 doctoral programs [1]. All graduate courses include appropriate study of the literature in the discipline as it pertains to the course topic and content. Research is incorporated into courses throughout graduate curricula at both the master’s and doctoral levels. Master’s theses are required for programs that are more research-focused and doctoral dissertations are required for all doctoral programs. In addition, to ensure that appropriate knowledge of the literature and research are incorporated into graduate programs, the graduate faculty is fully involved in the development and evaluation of program curriculum, as noted in the narrative for Federal Requirement 4.2 [2]. Knowledge of the Literature of the Discipline The pursuit of a graduate degree is considered an in-depth study of a discipline, which fosters independent learning. A link on the Graduate School website [3] provides a list of the graduate programs and a means to review requirements for each program in detail, as noted in the narrative for Comprehensive Standard 3.6.1 [4]. An examination of syllabi from courses at both the master’s [5], [6], [7], [8], [9] ,[10], [11] and doctoral [12], [13], [14], [15], [16], [17], [18] levels reveals that students are expected to study the literature of the disciplines. To ensure that all graduate curricula include appropriate content, UTSA engages in a rigorous program approval process. All new master’s, doctoral, and certificate programs are developed and adhere to the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [19] (for baccalaureate and master’s programs), Rule 5.46 [20] (for doctoral programs), and Rule 5.48 [21] (for certificate programs). As noted in the narratives for Comprehensive Standards 3.4.1 [22] and 3.4.10 [23], the graduate curriculum content is developed by graduate faculty in the 328 discipline and reviewed by the department curriculum committee, the college curriculum committee, the dean of the college, and the dean of the Graduate School, prior to submission to the Committee on Graduate Programs and Courses, a standing committee of the Graduate Council. Upon approval at these levels, the proposal is submitted to the provost and vice president for Academic Affairs and the president. Once this institutional approval process is completed, the proposal is forwarded to The University of Texas System (UT System) Academic Affairs Office. If approved at UT System, the proposal is forwarded to the Texas Higher Education Coordinating Board (THECB). All program proposals require descriptions of the role and mission of the program, details about the curriculum, credentials of faculty participating in the program, and details about other resources required for the program to be successful. Ongoing Student Engagement in Research and/or Appropriate Professional Practice and Training Experiences UTSA’s 46 master’s programs incorporate research either in the form of a thesis requirement or as a significant part of course content. The Graduate Programs Fostering Independent Learning Table [24] provides information about the form of research incorporated into each master’s program. For programs that are designed to prepare students for professional work, curricula are structured to include opportunities for significant internship or practicum experiences [25], [26], [27], [28], [29], [30], [31], [32], [33]. UTSA’s 21 doctoral programs all require completion of research in the form of a dissertation [34]. In addition, coursework throughout the curricula of these programs provides research experience. External Accreditation of Graduate Programs Further evidence that UTSA’s graduate programs appropriately include study of the literature of the discipline and incorporate research and/or professional practice and training experiences is provided by the external accreditation awarded to a number of these programs. The following graduate programs are accredited by discipline-related agencies: • • The Master of Architecture program is accredited by the National Architecture Accrediting Board (NAAB) [35]; The Executive MBA, MBA, MBA International, MBA Online, Master of Accountancy, MS Finance, MS Information Technology, MS Management of Technology and Ph.D. in Business Administration are accredited by the Association to Advance Collegiate Schools of Business (AACSB) International [36]; 329 • • • • • The Ph.D. in Counselor Education and the MA in Counseling is accredited by the Council of Accreditation of Counseling and Related Educational Programs (CACREP) [37]; The MFA in Art and the MA in Art History is accredited by the National Association of Schools of Art and Design (NASAD) [38]; The Master of Music program is accredited by the National Association of Schools of Music (NASM) [39]; The Master of Social work program is accredited by the Council on Social Work Education (CSWE) [40]; and The Master of Public Administration program is accredited by the National Association of Schools of Public Affairs and Administration (NASPAA) [41]. Documentation: Document Source of Document [1] Degree Program Table – Master’s and Doctoral N/A [2] Federal Requirement 4.2 Located within the UTSA Compliance Certification Report [3] Academic Programs Graduate School Website [4] Comprehensive Standard 3.6.1 Located within the UTSA Compliance Certification Report [5] Architecture 5333.901 - Introduction to Urban Design and Regional Physical Planning N/A [6] Communication 5223.001 - Small Group Communication N/A [7] Education 5003.002 - Research Methods N/A [8] Public Administration 5003 - Introduction to Public Administration N/A [9] Accounting 6013,001 - Financial Accounting Theory N/A [10] Biology 5123 - Principles of Molecular Biology N/A 330 Document Source of Document [11] Electrical Engineering 5123 - Computer Architecture N/A [12] Anthropology 6603 – Ecological Anthropology N/A [13] Biology 7041.007 – Immunology Colloquium N/A [14] Criminal Justice 6303.901 – Policing and Crime Control N/A [15] Demography 7253 – General Research Methods for Demographers II N/A [16] Education 7003 – Survey of Research Methods N/A [17] Accounting 7013 – Ph.D. Seminar: Empirical Accounting Research N/A [18] Electrical Engineering 6363 – Bayesian Signal Processing N/A [19] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [20] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [21] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.48 [22] Comprehensive Standard 3.4.1 Located within the UTSA Compliance Certification Report [23] Comprehensive Standard 3.4.10 [24] Graduate Programs Fostering Independent Learning Table N/A [25] Accounting 6823 – Accounting Practicum Graduate Catalog 2009-2011 [26] Adult Learning and Teaching 6943 – Internship in Adult Learning and Teaching 331 Document Source of Document [27] Special Education 5793 – Practicum in Special Education: Children and Youth with Disabilities [28] Anthropology 6931-3 – Internship in Anthropology [29] Art 6013 – Practicum in the Visual Arts [30] History 6993 – Internship in History [31] Public Administration 6963 – Internship [32] Biology 7563 – Practicum in Biotechnology [33] Earth and Environmental Science 6963 Internship [34] Doctoral Dissertation [35] National Architecture Accrediting Board (NAAB) Accredited Programs in Architecture NAAB Website [36] Association to Advance Collegiate Schools of Business (AACSB) Accredited Institutions AACSB International Website [37] Council of Accreditation of Counseling and Related Educational Programs (CACREP) Directory of Accredited Programs CACREP Website [38] National Association of Schools of Art and Design (NASAD) Member Lists NASAD Website [39] National Association of Schools of Music (NASM) Member Lists NASM Website [40] Council on Social Work Education (CSWE) Membership Directory CSWE Website [41] National Association of Schools of Public Affairs NASPAA Website and Administration (NASPAA) Roster of Accredited Programs 332 333 Comprehensive Standard 3.6.3 - Institutional Credits for a Degree The majority of credits toward a graduate or a post-baccalaureate professional degree are earned through instruction offered by the institution awarding the degree. In the case of graduate and post-baccalaureate professional degree programs offered through joint, cooperative, or consortial arrangements, the student earns a majority of credits through instruction offered by the participating institutions. Compliance Judgment: Compliance Narrative: The majority of credits toward a graduate or a post-baccalaureate professional degree are earned through instruction offered by The University of Texas at San Antonio (UTSA). In the case of graduate and post-baccalaureate professional degree programs offered through joint, cooperative, or consortial arrangements, the student earns a majority of credits through instruction offered by the participating institutions. UTSA does not offer post-baccalaureate professional programs. Graduate Degrees Earned at UTSA UTSA requires that students earn the majority of semester credit hours required for the master’s degree at UTSA, as described under each degree program under the heading “Degree Requirements” in the Graduate Catalog 2009-2011 [1]. Master’s programs at UTSA require a minimum of 30 semester credit hours. Master’s students may usually transfer not more than six semester credit hours of appropriate graduate course work earned at another accredited institution for graduate credit upon approval of their Graduate Committee. A student may petition to transfer up to a maximum of one-third of the semester credit hours required (exclusive of the thesis) based on the recommendation of the student’s graduate committee and the dean of the Graduate School. The transfer policy for master’s degrees specifies the limit on transfer course work credit and is published in the Graduate Catalog 2009-2011 [2] and on the UTSA Graduate School website [3]. The Graduate Advisor of Record (GAR) in each college processes requests for transfer courses from another institution. The GAR completes the form “Recommendation for Courses Taken at Another Institution To Be Counted in UTSA Master’s Degree Program” [4] and must attach a copy of the transcripts. The request form must be approved by the GAR, department chair, college dean, and the dean of the Graduate School. 334 Requests to transfer doctoral credit earned at another institution are submitted in the same format. While the doctoral degrees usually require all coursework credit be earned at the institution, rare exceptions may be granted based on required approvals in petition format and must be approved by the GAR, department chair, college dean, and the dean of the Graduate School. Requests must all adhere to the Graduate Catalog Transfer Policy [5]. Joint, Cooperative, or Consortial Arrangements The Texas Higher Education Coordinating Board's (THECB) Guidelines for Developing Collaborative Doctoral Programs [6] defines cooperative and joint programs. These guidelines designate “two types of collaborative degree programs: (1) cooperative and (2) joint. In a cooperative doctoral program, only one institution has degree-granting authority. There are several types of joint doctoral programs: (a) a partnership between institutions, one of which has independent degree-granting authority, while the other is limited to joint degree-granting authority; and (b) a partnership between/among institutions, all of which have independent degree-granting authority.“ Joint Program UTSA has a joint doctoral program, Doctor of Philosophy (Ph.D.) in Biomedical Engineering [7], with The University of Texas Health Science Center at San Antonio (UTHSCSA). The doctoral degree is a partnership between institutions and both have independent degree-granting authority. The degree is conferred at the institution where the student’s research is performed, and the student attends that institution’s commencement ceremony upon graduation. Cooperative Programs UTSA offers a cooperative doctoral program in Physics to The University of Texas at Brownsville (UTB) resident students. The memorandum of understanding between the two universities complies with The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40311 [8], and the applicable collaborative guidelines of the THECB. UTSA is the degree-granting institution. All program classes, with the exception of courses offered through distance education are taught on the UTSA campus. UTSA and UTB collaborate to offer graduate elective program classes through distance education. UTSA offers a doctoral program in Educational Leadership to The University of Texas at Permian Basin (UTPB) resident students. This collaboration provides relatively isolated practicing educators in West Texas access to doctoral studies so that they can better serve the schools of the Permian Basin area of Texas. The program falls under the 335 cooperative doctoral program designation of the THECB. UTSA is the degree-granting institution. Doctoral-level courses may be offered by UTSA or UTPB. However, UTPB may only offer those courses previously approved for other programs as part of the program. UTSA and UTPB collaborate to offer graduate elective program classes through distance education or electronic delivery. For both programs noted above, the degrees are awarded by UTSA. Thus, all other regulations and guidelines pertaining to graduate programs at UTSA pertain to these programs. The majority of credit hours earned in these programs must be obtained from the participating institutions. For more details on transfer of credit policies for graduate level programs, see the narrative for Comprehensive Standard 3.4.4 [9]. Consortia Relationship The UT TeleCampus (UTTC) [10] is a consortium developed in 1998 in accordance with the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 9, Subchapter K [11], which establishes rules for consortia. The UTTC is the centralized support center for online education throughout The University of Texas System (UT System). UTSA belongs to a consortium of academic institutions [12] within The UT System that cooperate to offer degree programs. The UTTC website [10] provides online classrooms, a digital library, free electronic tutorial services, 24/7 technical support, links to various admissions and registrar offices throughout The UT System and full program descriptions for the online courses and degrees the UTTC facilitates. The 2008-2009 Information Bulletin [13] also provides a short overview of and contact information for the UTTC. UTSA offers the Master’s of Business Administration (MBA) electronically via participation in the UTTC program for the MBA Online program. The MBA Online program is a web-based, asynchronous degree program offered by a consortium of eight UT System universities. Courses taken in this program do not count toward the traditional UTSA MBA degree. Students who cannot commute regularly to the UTSA campus because of distance or time constraints are encouraged to consider the MBA Online program. While all UTSA students participating in the MBA Online program must follow UTSA admission procedures, registration procedures and tuition and fees may differ. All of the participating UT System universities are accredited by the Southern Association of Colleges and School, Commission on Colleges [14]. UT Arlington, UT Dallas, UT El Paso, UT Pan American, UT Permian Basin, UT San Antonio, and UT Tyler are also accredited by the Association to Advance Collegiate Schools of Business (AACSB) [15]. The Graduate Catalog 2009-2011 contains information on the UTSA Consortia Agreement with UTTC [16]. 336 For more information on UTSA’s consortial/contractual agreements, see Comprehensive Standard 3.4.7 [17]. Documentation: Document Source of Document [1] Graduate Catalog 2009-2011 UTSA Website [2] Master’s Degree Regulations – Transfer of Credit Graduate Catalog 2009-2011 [3] The Graduate School UTSA Website [4] Recommendation for Courses Taken at Another N/A Institution To Be Counted in UTSA Master’s Degree Program Form [5] Doctoral Degree Regulations – Transfer of Credit Graduate Catalog 2009-2011 [6] Guidelines for Developing Collaborative Doctoral Programs Texas Higher Education Coordinating Board Website [7] Doctor of Philosophy Degree in Biomedical Engineering College of Engineering Website [8] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40311 Regents’ Rules [9] Comprehensive Standard 3.4.4 Located within the UTSA Compliance Certification Report [10] UT TeleCampus (UTTC) University of Texas System (UT System) [11] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 9, Subchapter K TAC, Title 19, Part 1, Chapter 9 [12] Consortium of Academic Institutions UTTC Website [13] Academic Resources and Student Services – UT TeleCampus 2008-2009 Information Bulletin 337 Document Source of Document [14] Southern Association of Colleges and Schools (SACS), Commission on Colleges Member Candidate and Applicant List SACS Website [15] Association to Advance Collegiate Schools of Business (AACSB) Accreditation – Schools Accredited in Business AACSB Website [16] UTSA Consortia Agreement with UTTC Graduate Catalog 2009-2011 [17] Comprehensive Standard 3.4.7 Located within the UTSA Compliance Certification Report 338 Comprehensive Standard 3.6.4 - Post-Baccalaureate Program Requirements The institution defines and publishes requirements for its graduate and postbaccalaureate professional programs. These requirements conform to commonly accepted standards and practices for degree programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) defines and publishes requirements for its graduate programs. UTSA does not have post-baccalaureate professional programs. These requirements conform to commonly accepted standards and practices for degree programs. Graduate program requirements are published in the 2008-2009 Information Bulletin [1] as well as the Graduate Catalog 2009-2011 [2]. Degree program requirements are published in the relevant chapter for each college in the Graduate Catalog [3]. At the beginning of every fall and spring semester, the Graduate School hosts Graduate Student Orientation [4] for all newly admitted students in addition to the individual academic program orientation sessions held every fall semester. To assist new students further, the Graduate School publishes electronically the Graduate Handbook [5] and the Guide for the Preparation of the Master’s Thesis/Recital Document or Doctoral Dissertation [6], which provide students with essential information for their academic success. In addition, individual doctoral programs provide students with the doctoral handbook for their respective disciplines (also available electronically). The handbooks for the Doctor of Philosophy (Ph.D.) degrees in Business Administration [7] and Chemistry [8] are provided as examples. The UTSA Graduate School is responsible for oversight of all graduate programs. Graduate program requirements adhere to the guidelines of the Texas Education Code (TEC), Chapter 61, Section 61.051 [9], The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 [10], and the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [11] and 5.46 [12]. These requirements are also noted in Section 3.6 of UT System’s Documents for Compliance Certification Reports [13], the Bylaws of the Graduate Council [14], the Graduate Council Minutes 2000 to 2008 [15], and by external accrediting agencies. As noted in the narrative for Comprehensive Standard 2.7.2 [16], graduate degree programs are reviewed regularly by Graduate Council subcommittees. The Bylaws of the Graduate Council [14] require that new programs be reviewed [17], [18] at the end of the fifth year following their implementation, after which all continuing programs are reviewed every ten years. Graduate catalog content and curricula are 339 reviewed every two years by the graduate faculty of the department, the department chair, the college dean, the dean of the Graduate School, the Graduate Council, the Faculty Senate, the provost and vice president for Academic Affairs, the president, and The UT System. The Academic Publications Revision Schedule for the Graduate Catalog 2009-2011 [19] and the Graduate Council Minutes 2000 to 2008 [15] document this process. In addition to the formal reviews noted above, a number of additional reviews systematically occur. New graduate programs and courses, as well as revisions to existing programs and courses, originate with the faculty or graduate faculty of the department. Recommendations for changes are submitted for approval to the department chair, the college academic policy and curricula committee, the college faculty forum (when specified in college bylaws), the college dean, and the dean of the Graduate School. The approved changes are then reviewed by the Graduate Council’s subcommittee on graduate programs and courses. Some graduate programs, listed below, are also approved externally by academic accreditation agencies: • • • • • • • The Master of Architecture program is accredited by the National Architecture Accrediting Board (NAAB) [20]; The Executive MBA, MBA, MBA International, MBA Online, Master of Accountancy, MS Finance, MS Information Technology, MS Management of Technology and Ph.D. in Business Administration are accredited by the Association to Advance Collegiate Schools of Business (AACSB) International [21]; The graduate programs in the Department of Counseling are accredited by the Council of Accreditation of Counseling and Related Educational Programs (CACREP) [22]; The Master of Fine Arts in Studio Art is accredited by the National Association of Schools of Art and Design (NASAD) [23]; The Master of Music program is accredited by the National Association of Schools of Music (NASM) [24]; The Master of Social Work program is accredited by the Council on Social Work Education (CSWE) [25]; and The Master of Public Administration program is accredited by the National Association of Schools of Public Affairs and Administration (NASPAA) [26]. 340 Documentation: Document Source of Document [1] Admission – Graduate Students 2008-2009 Information Bulletin [2] General Academic Regulations Graduate Catalog 2009-2011 [3] Graduate Catalog 2009-2011 UTSA Website - Current Students [4] Graduate Student Orientation Graduate School Website [5] Graduate Handbook [6] Guide for the Preparation of the Master’s Thesis/Recital Document or Doctoral Dissertation [7] Doctoral Program in Business Administration Handbook N/A [8] Department of Chemistry Ph.D. Program Handbook N/A [9] Texas Education Code (TEC), Chapter 61, Section 61.051 TEC, Chapter 61 [10] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 Regents’ Rules [11] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [12] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [13] Documents for Compliance Certification Reports, Section 3.6 UT System Website [14] Bylaws of the Graduate Council Graduate School Website [15] Graduate Council Minutes 2000 to 2008 341 Document Source of Document [16] Comprehensive Standard 2.7.2 Located within the UTSA Compliance Certification Report [17] Program Review - Administrative Follow-up of MS Finance N/A [18] Program Review – Administrative Follow-up of MA Bicultural Bilingual N/A [19] Academic Publications Revision Schedule for the Graduate Catalog 2009-2011 Registrar’s Website [20] National Architecture Accrediting Board (NAAB) Accredited Programs in Architecture NAAB Website [21] Association to Advance Collegiate Schools of Business (AACSB) Accredited Institutions AACSB International Website [22] Council of Accreditation of Counseling and Related Educational Programs (CACREP) Directory of Accredited Programs CACREP Website [23] National Association of Schools of Art and Design (NASAD) Member Lists NASAD Website [24] National Association of Schools of Music (NASM) Member Lists NASM Website [25] Council on Social Work Education (CSWE) Membership Directory CSWE Website [26] National Association of Schools of Public Affairs NASPAA Website and Administration (NASPAA) Roster of Accredited Programs 342 Comprehensive Standard 3.7.1 - Faculty Credentials The institution employs competent faculty members qualified to accomplish the mission and goals of the institution. When determining acceptable qualifications of its faculty, an institution gives primary consideration to the highest earned degree in the discipline in accordance with the guidelines listed below. The institution also considers competence, effectiveness, and capacity, including, as appropriate, undergraduate and graduate degrees, related work experiences in the field, professional licensure and certifications, honors and awards, continuous documented excellence in teaching, or other demonstrated competencies and achievements that contribute to effective teaching and student learning outcomes. For all cases, the institution is responsible for justifying and documenting the qualifications of its faculty. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) employs competent faculty members qualified to accomplish its mission and goals. When determining acceptable qualifications of its faculty, UTSA gives primary consideration to the highest earned degree in the discipline. It also considers competence, effectiveness, and capacity, including, as appropriate, undergraduate and graduate degrees, related work experiences in the field, professional licensure and certifications, honors and awards, continuous documented excellence in teaching, or other demonstrated competencies and achievements that contribute to effective teaching and student learning outcomes. For all cases, UTSA is responsible for justifying and documenting the qualifications of its faculty. The University's mission, vision, and core values statements [1] are identified in its strategic plan, UTSA 2016: A Shared Vision. UTSA’s mission statement [1] states that the University “is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service. As an institution of access and excellence, UTSA embraces multicultural traditions, serving as a center for intellectual and creative resources as well as a catalyst for socioeconomic development for Texas, the nation and the world.” Its vision [1] is to advance its goal “to be a premier public research university, providing access to educational excellence and preparing citizen leaders for the global environment.” The goals of UTSA’s Strategic Initiatives include “increas[ing] annual research expenditures on a consistent basis through the strategic hiring of quality faculty;” supporting the five collaborative research areas; “encouraging multidisciplinary work, and streamlining infrastructure” [2]; and “retain[ing] and recruit[ing] faculty and staff who are committed to our vision, 343 mission, and values, and who diligently contribute to excellence” [3]. All UTSA faculty are expected to contribute to the University’s core values [1] of "integrity, excellence, inclusiveness, respect, collaboration, and innovation," with excellence defined as "commitment to delivering consistently high-quality service, teaching, and research through superior performance." In fall 2008, 64 percent of UTSA’s faculty held the terminal degree in their discipline [4]; in spring 2009, 63 percent of UTSA’s faculty held the terminal degree in their discipline [5]. In disciplines such as architecture and fine arts where professional associations have designated degrees other than the doctorate as terminal degrees, faculty hold the terminal degree in their field [6], [7]. For instance, the Masters of Fine Arts (MFA) degree in arts is the terminal degree in the field of studio art. UTSA is an accredited member of the National Association of Schools of Art and Design. Similarly, the Master of Architecture Degree is fully accredited by the National Architectural Accreditation Board (NAAB) and is requisite for those who intend to become licensed architects. The NAAB recognizes two types of degrees: the Bachelor of Science Degree in Architecture [8] and the Master of Architecture Degree [9]. In addition to documenting undergraduate and graduate degrees when credentialing and evaluating its faculty, UTSA considers commensurable work experiences in the faculty member’s field, professional licensure and certifications, honors and awards, continuous documented excellence in teaching, or other demonstrated competencies and achievements that contribute to effective teaching and student learning outcomes [10]. The Determination of Terminal Degree in Discipline document [11] further clarifies the University’s faculty qualifications process. Faculty qualifications for hiring and for ongoing evaluation are documented and justified at the department, college, and university level via Faculty Credential Certification [12]. The Office of the Vice Provost for Academic and Faculty Support (VPAFS) [13] monitors this credentialing to ensure that all faculty at UTSA are appropriately qualified. The credentials and qualifications of all UTSA faculty for the academic year 2008-2009 are listed in the Faculty Roster [14] for fall 2008 and spring 2009. These forms include all faculty members, regardless of rank or type (including teaching assistants [TAs]), who are officially designated as instructors of record. UTSA has implemented the Faculty Academic Information Reporting (FAIR) system [15] to record and monitor faculty qualifications on an ongoing basis. The Office of International Programs at UTSA verifies the credentials of all faculty with a terminal degree from a university outside the United States [16], [17]. The record of this verification is part of the faculty member’s permanent record. The International Degrees for Spring 2009 table [18] lists all faculty at UTSA who have international degrees. 344 The Office of the VPAFS maintains files on tenured and tenure-track faculty, including their original transcript. Human Resources (HR) and the appropriate college dean’s office also keep files. The dean’s office and the appropriate department have more information, such as annual appraisals, which are not kept in the Office of the VPAFS. These files include documentation of faculty credentials, which are obtained when a faculty member is hired; annual reports [19] of faculty performance in teaching, research, and service along with their updated curriculum vitae; reports from their thirdyear review, tenure and promotions (associate professor and full professor); and periodic performance evaluations (post-tenure review performed every six years following granting of tenure). The UTSA Handbook of Operating Procedures (HOP), Chapter 2, Section 2.10 [20], contains information on policies concerning faculty reappointment, tenure, and promotion. Non-tenure track (NTT) faculty holding the title of lecturer (I, II, III, Senior) have a file in the appropriate department and, in most cases, the college dean’s office. These files are not kept in the Office of the VPAFS. Certain NTT faculty members with special appointments (adjunct, adjoint, research, specialist, and visiting) have a file in the Office of the VPAFS with the original transcript as well as a file in the appropriate department with copies of the original transcript. In accordance with the HOP, Chapter 2, Section 2.2.B.6 [21], graduate student TAs in each department must be supervised by a faculty member in the discipline; the departments hold the internal evaluations of these TAs. All student evaluations (IDEA surveys) [22] are available on the Office of Institutional Research website. The HOP, Chapter 2, Section 2.12 [23], establishes UTSA’s policy on student evaluations of teaching. Tenured and Tenure-Track Faculty Over 46 percent of all faculty at UTSA are tenured or tenure-track, representing 57.3 percent of the FTE faculty [24]. According to the HOP, Chapter 2, Section 2.2 [25], “The only titles in which faculty members at UT San Antonio may be granted tenure are Professor and Associate Professor;” Assistant Professor or Instructor “denote ‘tenuretrack’ probationary appointments.” In fall 2008, 33.1 percent of the tenured and tenuretrack faculty were full professors, 34.44 percent were associate professors, 31.7 percent were assistant professors, and .8 percent were Instructors [26]. The UTSA Faculty Recruitment Manual 2008-2009 [27] details the rigorous process whereby faculty are recruited, interviewed, and hired. The HOP, Chapter 2, Section 2.4 [28], designates the Office of Equal Opportunity Services as the area responsible for monitoring the faculty recruitment process. Prior to finalizing a faculty hire, the prospective faculty member’s credentials must be fully documented, including 345 transcripts for the terminal degree and documentation for any alternative qualifications [10]. All documentation must be verified at the department, college, and university levels, with the Office of the VPAFS assigned to oversee and safeguard the faculty appointment process. Once hired, tenured and tenure-track faculty must maintain a consistent record of teaching effectiveness, research productivity, and significant service. For more information on faculty evaluations, see the narrative for Comprehensive Standard 3.7.2 [29]. As mentioned above, in disciplines whose external accreditation bodies allow for a degree other than the doctorate as the terminal degree, tenured and tenure-track faculty may hold a master’s degree as their terminal degree. At UTSA, this provision applies to degrees in architecture and art. Full-Time Non-Tenure Track (NTT) Faculty Full-time NTT faculty at UTSA are included under several categories. These categories are listed in the HOP, Chapter 2, Section 2.2 [26]. The majority of full-time NTT faculty members receive yearly contracts, with some receiving contracts of up to three years [30]. Most of these faculty are designated as “teaching faculty,” although some are designated as “research” faculty [31] and some perform administrative functions such as those associated with the UTSA Writing Program [32]. As noted in the narrative for Comprehensive Standard 3.7.2 [30], NTT faculty are subjected to detailed evaluations of their job performance. Department chairs or program directors are responsible for hiring qualified NTT faculty for the available positions each semester; all faculty, including NTT, must have their credentials verified, including their transcripts, upon appointment as a faculty member. All faculty, including NTT, must submit a Faculty Qualifications Form [33] and, if they have a degree from a foreign university, a Faculty Credential Certification [12] which must be verified by their department chair or program director, college dean, and the Office of the Provost. These documents are all available in the Office of the Provost. Part-Time Faculty The total number of UTSA faculty members in fall 2008, including part-time faculty, was 1,271 (30.8 percent tenure faculty, 15.6 percent tenure-track faculty, 53.6 percent NTT faculty). As per the HOP, Chapter 2, Section 2.7 [34], tenured faculty may hold parttime appointments, with a corresponding adjustment in salary. In fall 2008, ten tenured faculty at UTSA held part time (less than 100 percent) appointments. In that semester, UTSA had 444 part time NTT, excluding graduate students; in spring 2009, it had 464. Most of these faculty hold the title of lecturer (I, II, III, Senior), with rank based on their qualifications and years of experience at UTSA [35]. These lecturers are hired on a 346 semester-by-semester basis for specific courses, although they may teach consecutive semesters at UTSA. Lecturers are designated as teaching faculty. All part-time faculty teaching courses must submit a Faculty Qualifications Form [33], which must be verified by their department chair or program director, college dean, and the Office of the Provost. These documents are all available in the Office of the Provost. Graduate Teaching Assistants (TAs) Graduate students typically hold the rank of Assistant Instructor, Teaching Assistant I, or Teaching Assistant II. Graduate students holding the title of TA I assist faculty in classes or labs and cannot serve as instructors of record for separate classes [21]. All TAs at UTSA undergo training through the Teaching and Learning Center [36]. They also receive training specific to their discipline through the departments and/or programs in which they teach [37], [38]. Graduate students appointed with the title TA II must have “at least 18 hours toward a Master’s degree. These persons may teach selected lower or upper-division classes or supervise laboratories with proper guidance and supervision of a faculty member to ensure quality instruction” [21]. In fall 2008, 91 graduate students with the title TA II served as instructors of record for 203 lower-division undergraduate classes. These credentials are documented at the department level and verified by the college dean’s office and the Graduate School. Like other faculty, graduate students holding the titles of Assistant Instructor of TA II must be credentialed using the Faculty Qualifications Form [33]. The faculty title of Assistant Instructor "may be used for certain graduate students teaching on a part-time or full-time basis who are in the last phase of their doctoral program at UT San Antonio and who are unconditionally enrolled in graduate study" [39]. UTSA does not currently have any graduate student instructors with this title. Documentation: Document [1] UTSA Mission, Vision, and Core Values [2] Strategic Initiative II - Serving Society through Creativity, Expanded Research, and Innovations Source of Document UTSA 2016: A Shared Vision (Strategic Plan) 347 Document Source of Document [3] Strategic Initiative V - Expanding Resources and Infrastructure [4] Percent of Undergraduate Classes Taught by Faculty Terminally-Degreed in the Discipline Summary Table for Fall 2008 N/A [5] Percent of Undergraduate Classes Taught by Faculty Terminally-Degreed in the Discipline Summary Table for Spring 2009 N/A [6] Distribution of Terminal Degrees – Fall 2008 N/A [7] Distribution of Terminal Degrees – Spring 2009 N/A [8] Bachelor of Science Degree in Architecture Undergraduate Catalog 20082009 [9] Master of Architecture Degree Graduate Catalog 2009-2011 [10] Common Qualifications for Alternative Credentialing N/A [11] Determination of Terminal Degree in Discipline N/A [12] Faculty Credential Certification Compliance Certification [13] Office of the Vice Provost for Academic and Faculty Support (VPAFS) UTSA Website [14] Faculty Roster [15] Faculty Academic Information Reporting (FAIR) system UTSA Website [16] Immigration for Faculty and Researchers International Programs Website [17] Documentation Required for H-1 Application N/A [18] International Degrees for Spring 2009 N/A 348 Document Source of Document [19] Annual Report Form 2008-2009 N/A [20] Handbook of Operating Procedures (HOP), Chapter 2. Section 2.10 HOP Table of Contents [21] HOP, Chapter 2, Section 2.2.B.6 [22] IDEA Survey Results Office of Institutional Research Website [23] HOP, Chapter 2, Section 2.12 HOP Table of Contents [24] Faculty Members by Tenure Status and FTE of Faculty Members by Tenure Status UTSA Fall 2008 Fact Book [25] HOP, Chapter 2, Section 2.2 HOP Table of Contents [26] Tenured/Tenure-Track Faculty Members by Rank UTSA Fall 2008 Fact Book [27] Faculty Recruitment Manual 2008-2009 Vice Provost for Academic and Faculty Support Website Guidelines, Forms, Manuals and Other Documentation [28] HOP, Chapter 2, Section 2.4 HOP Table of Contents [29] Comprehensive Standard 3.7.2 Located within the UTSA Compliance Certification Report [30] HOP, Chapter 2, Section 2.5 HOP Table of Contents [31] HOP, Chapter 2, Section 2.2.B.9 [32] UTSA Writing Program - Contacts UTSA Writing Program Website [33] Faculty Qualifications Form N/A [34] HOP, Chapter 2, Section 2.7 HOP Table of Contents [35] HOP, Chapter 2, Section 2.2.B.1-4 349 Document Source of Document [36] Teaching and Learning Center UTSA Website [37] Teaching Assistant (TA) Training N/A [38] Geology and Chemistry TA Training N/A [39] HOP, Chapter 2, Section 2.2.B.5 HOP Table of Contents 350 Comprehensive Standard 3.7.2 - Faculty Evaluation The institution regularly evaluates the effectiveness of each faculty member in accord with published criteria, regardless of contractual or tenured status. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) regularly evaluates the effectiveness of each faculty member in accord with published criteria, regardless of contractual or tenured status. Following The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30501 [1], UTSA uses “an annual evaluation program for all employees (administrative, faculty and classified) . . . for the improvement of performance, promotion consideration, and merit salary review.” UTSA policies governing the evaluation of faculty teaching, research, and service are published in the UTSA Handbook of Operating Procedures (HOP), Chapter 2, Section 2.11 [2] and on the Office of the Vice Provost for Academic and Faculty Support's webpage [3]. These policies support and advance UTSA’s mission statement [4]: “The University of Texas at San Antonio is dedicated to the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service.” Evaluation of Tenure/Tenure-Track Faculty Members Teaching (Workload) All full-time tenure/tenure-track faculty at UTSA are required to teach a minimum workload in compliance with Regents' Rules, Rule 31006 [5] and the HOP, Chapter 2, Section 2.14 [6]. Each college, with the exception of the College of Architecture, has established a workload policy [7], [8], [9], [10], [11], [12] that conforms to these rules and structures. All teaching loads are commensurate with the percentage of time that faculty spend on research and service. Each faculty member’s department chair and dean evaluate these assignments annually and may adjust them based on documented teaching effectiveness, research productivity, and service commitments. Tenured faculty may request part-time appointment status [13], whereby their teaching load will be adjusted proportionally. Course Evaluations The Merit Evaluation Instructions [3] for each department and college, following University criteria, specify that a faculty member will be evaluated each year in the 351 courses s/he teaches and teaching performance must be evaluated by multiple methods. Students assess classroom teaching every year using the IDEA Student Ratings of Instruction form. The HOP, Chapter 2, Section 2.12 [14], establishes UTSA’s policy on student evaluations of teaching. Copies of faculty IDEA ratings [15] are housed in the Office of the Vice Provost for Accountability and Institutional Effectiveness and are available on CD-ROMs in the John Peace (Main campus) and Downtown campus libraries. Departments are directed to consider other measures in addition to the IDEA ratings, which should count for no more than 50 percent of the total teaching evaluation. These measures could include classroom visitations and other forms of peer review, assessment of syllabi and other course materials, discipline-specific review instruments developed by departments, and other appropriate measures of teaching effectiveness [16]. The Teaching and Learning Center [17] supports these evaluations by documenting the teaching effectiveness of faculty and teaching assistants at the University. Effective teaching, as evaluated using the methods described above, is a requirement for granting tenure and promotion [18]. The HOP, Chapter 2, Section 2.10 [19], states the standards for promotion to Associate Professor with tenure related to teaching are “effective teaching accompanied by program support.” “Faculty members who are candidates for tenure and promotion are evaluated based on . . . standards of performance [for teaching, research, and service]; however, greater weight shall be given to teaching and the creation and dissemination of new knowledge or other creative activities as defined above” [19]. Research and Service In addition to evaluation of teaching, all tenure/tenure-track faculty are evaluated for research and service during the annual merit review exercises [3]. A redacted annual faculty performance appraisal [20] is provided. In addition, these faculty are evaluated for their teaching, research, and service contributions during the third-year review, the tenure and promotion reviews, and the post-tenure periodic performance evaluation. UTSA’s procedures for evaluating tenure/tenure-track follow the guidelines in Regents’ Rules, Rule 31007 [21] and Rule 31102 [22]. These evaluations require written documentation from the faculty, peer and administrative assessments, and face-to-face meetings with supervisors to discuss the results of the assessment and provide guidance for faculty development. Procedures for these evaluations are published in the HOP, Chapter 2, Section 2.11 [2] and on the webpage of the Vice Provost for Academic and Faculty Support [3]. They are distributed each year to college and department administrators and, through them, to the faculty as electronic and print memos. The results of each faculty evaluation (annual, third-year, tenure, promotion, and post-tenure periodic performance evaluation) are retained in the Office of the 352 Provost and Vice President for Academic Affairs and in the faculty member’s personnel file in his/her respective college office. In accord with Regents’ Rules, Rule 30501 [1], “the performance of all tenure/tenuretrack faculty at UTSA is evaluated annually for the purpose of merit review.” The following research and service criteria are identified in the HOP, Chapter 2, Section 2.11 [2]: “. . . research, creative activities and other scholarly effort appropriate to the faculty member’s academic discipline; advising, counseling and other student services; administrative and committee service in the division, college and university; public service to the community, state and nation; special recognition, such as fellowships, grants, honors, and election to office in scholarly or professional organizations.” Procedures for the annual merit review are detailed in the Merit Evaluation Instructions [3], available on the webpage of the Vice Provost for Academic and Faculty Support and distributed to the colleges and departments annually. Departments, in coordination with their college deans, may develop additional merit guidelines specific to their disciplines. Tenure-track faculty with full-time appointments are evaluated in their third year. The HOP, Chapter 2, Section 2.10 [20], states the purpose of the third-year review “is to assess overall performance and provide the basis for a fair evaluation and sound judgment about contract renewals for junior faculty.” It is also intended to simulate the tenure review process and inform the Departmental Review and Advisory Committee’s (DFRAC) deliberations. Faculty at their third-year review are evaluated in “teaching, research, and service areas of documentation that remain standard for all evaluations of faculty work” [20]. This process includes the documentation of the faculty member’s teaching, research, and service; the charge of the department and college review committees; and the deadlines for completing all steps in this process. These procedures are also transmitted annually as electronic and/or paper memos to college and department administrators and from them to the faculty who are eligible for thirdyear review. This process involves face-to-face meetings of the faculty under review with the department chair and the dean of the college to assess the faculty member’s record to date and to provide guidance about developing this record for the tenure review. Tenure-track faculty are evaluated for tenure and promotion in their sixth year at UTSA; they may also elect to come up for early tenure. The HOP, Chapter 2, Section 2.10 [19], details the procedures for documenting teaching, research, and service activities in a faculty review file; the criteria for the committees evaluating this file at the department, college, and university levels; and the deadlines at all stages in the process. These procedures are also transmitted annually as electronic and/or paper memos to college and department administrators and from them to the faculty who are eligible for thirdyear review. Only full-time faculty members with the title of Assistant Professor or 353 Associate Professor may be considered for tenure. Standards for promotion to Associate Professor with tenure include “. . . a focused program of research” or commensurate creative activities, and service at the university, community, and professional levels [19]." “Faculty members who are candidates for tenure and promotion are evaluated based on . . . standards of performance [for teaching, research, and service]; however, greater weight shall be given to teaching and the creation and dissemination of new knowledge or other creative activities as defined above” [19]. Tenured associate professors may apply for promotion to Professor based on the criteria listed in the HOP, Chapter 2, Section 2.10 [19]. These criteria expand on those for promotion to Associate Professor by requiring “a nationally-recognized body of quality research, creative activities and/or scholarly work . . . that contributes significantly to the field and represents continuing accomplishment as judged by peer review” and “service demonstrating peer-recognized leadership to the university, the profession, and the community as appropriate for the discipline“ [19]. The review process for promotion to professor is the same as promotion to associate with tenure. Tenured faculty, whether associate professor or professor, are evaluated every six years through the periodic performance evaluation (PPE). The procedures for documenting teaching, research, and service for the PPE and the constitution of the committee evaluating these documents is in the HOP, Chapter 2, Section 2.10 [19]. This evaluation is “based on the faculty member’s professional responsibilities in teaching, research, service, and administration with due consideration to the time devoted to each” [19]. Evaluation of Non-Tenure-Track (NTT) Faculty Members Teaching Evaluating faculty teaching covers tenure-track and NTT faculty [23]. The latter category includes graduate students who qualify as assistant instructors and teaching assistants who are instructors of record [24]. The merit guidelines for each department and college, following University criteria, specify that “each faculty member will be evaluated each year in all courses s/he teaches” and “teaching performance must be evaluated by multiple means that are both quantitative and qualitative” [3]. Students assess classroom teaching every year using the IDEA Student Ratings of Instruction form. The HOP, Chapter 2, Section 2.2 [14], establishes UTSA’s policy on student evaluations of teaching. Copies of faculty IDEA ratings are housed in the John Peace (Main campus) and Downtown campus libraries, and the Office of the Vice Provost for Accountability and Institutional Effectiveness [15]. Departments are directed to consider 354 other measures in addition to the IDEA ratings, which should count for no more than 50 percent of the total teaching evaluation. These measures could include classroom visitations and other forms of peer review, assessment of syllabi and other course materials, discipline specific review instruments developed by departments, and other appropriate measures of teaching effectiveness (The Idea Center [16]). The Teaching and Learning Center [17] supports these evaluations by documenting the teaching effectiveness of faculty and teaching assistants at the University. Research and Service NTT faculty are typically designated as “teaching faculty” [23] and therefore are not required to produce research as are tenure/tenure-track faculty. However, some academic units reward research activity by NTT faculty (not including graduate students). The College of Business, for instance, rewards NTT faculty (“Master Teacher” with 4-4 teaching load) for continuous research focusing on pedagogical contributions. The Department of Math, in the College of Sciences, also rewards NTT faculty for publications and research. Other departments, while emphasizing that NTT faculty members are typically evaluated on their teaching performance only, reward NTT faculty for significant service to the University. The UTSA Strategic Implementation Plan 2008-2016 aims to develop “NTT faculty career ladders” [25] and “to compensate full-time NTT faculty competitively” [26], which would mean the extension of these models, rewarding NTT for research and service, to other academic units. Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents' Rules), Rule 30501 Regents’ Rules [2] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.11 HOP Table of Contents [3] Merit Evaluation Instructions Vice Provost for Academic and Faculty Support Website Guidelines, Forms, Manuals and other Documentation [4] UTSA’s Mission Statement UTSA Overview 355 Document Source of Document [5] Regents’ Rules, Rule 31006 Regents’ Rules [6] HOP, Chapter 2, Section 2.14 HOP Table of Contents [7] College of Business Faculty Workload Policy N/A [8] College of Education and Human Development Faculty Workload Policy N/A [9] College of Engineering Faculty Workload Policy N/A [10] College of Liberal and Fine Arts Faculty Workload Policy N/A [11] College of Public Policy Faculty Workload Policy N/A [12] College of Sciences Faculty Workload Policy N/A [13] HOP, Chapter 2, Section 2.7 HOP Table of Contents [14] HOP, Chapter 2, Section 2.12 [15] Student Evaluation of Teaching Surveys Vice Provost for Accountability and Institutional Effectiveness [16] The Idea Center Website N/A [17] Teaching and Learning Center UTSA Website [18] Promotion and Tenure Application Guidelines and Periodic Promotion Evaluation Vice Provost for Academic and Faculty Support Website Guidelines, Forms, Manuals, and other Documentation [19] HOP, Chapter 2, Section 2.10 HOP Table of Contents [20] Annual Faculty Performance Appraisal N/A [21] Regents’ Rules, Rule 31007 Regents’ Rules [22] Regents’ Rules, Rule 31102 356 Document [23] HOP, Chapter 2, Section 2.2 Source of Document HOP Table of Contents [24] HOP, Chapter 4, Section 4.9 [25] Expanding Resources and Infrastructure Implementation Plan 2008-2016 [26] Resource Needs 357 Comprehensive Standard 3.7.3 - Faculty Development The institution provides evidence of ongoing professional development of faculty as teachers, scholars, and practitioners. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides ongoing professional development of faculty as teachers, scholars, and practitioners. Tenured, tenure-track and non-tenure-track faculty members are provided with numerous opportunities to enhance their teaching effectiveness, scholarly productivity, and practical applications of their teaching and research. UTSA complies with Texas Education Code, (TEC), Chapter 51, Section 51.942 [1], in ensuring that tenured faculty members are evaluated regularly and that the evaluation process is “directed towards the professional development of the faculty member.” The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 31007 [2], regarding the evaluation of faculty members before and after tenure, and Rule 31102 [3], regarding evaluation of tenured faculty, are based on TEC guidelines. This periodic evaluation is meant “to provide guidance for continuing and meaningful faculty development; to assist faculty to enhance professional skills and goals; to refocus academic and professional efforts, when appropriate; and to assure that faculty members are meeting their responsibilities to the University and the State of Texas” [3]. These policies, with an emphasis on ongoing faculty development, are detailed in the UTSA Handbook of Operating Procedures (HOP), Chapter 2, Section 2.10 [4]. Opportunities for faculty development at UTSA include instructional support through new faculty orientations; faculty mentoring programs; flexible faculty workload assignments; travel funding for faculty; research assistants for faculty; faculty research awards; participation in research centers and institutes; faculty development leaves; and endowed chairs, professorships, and faculty fellowships. In addition, the Teaching and Learning Center (TLC) and the Center for Distance Learning and Academic Technology (DLAT) provide substantial support for faculty in their teaching, research, and service. UTSA also offers college- and department-specific faculty development opportunities. New Faculty Orientation The Office of the Vice Provost for Academic and Faculty Support sponsors new faculty training and new department chair and dean training [5] annually, as well as supporting 358 ongoing professional development for faculty and department chairs. The new faculty orientation [6] in August 2007 included sessions on integrated course design, the banner student information system and grade reporting, disability services, student judicial affairs, and research development. The new faculty orientation in August 2008 [7], [8] included similar sessions. Colleges also provide discipline-specific orientations for new faculty [9]. All faculty are required to undergo regular compliance training administered by the Office of Audit, Compliance and Risk Services [10]. Faculty Mentoring Programs A number of colleges at UTSA have formal mentoring programs where senior, tenured, faculty members provide guidance to junior tenure-track faculty members, including the Colleges of Business [11], Education and Human Development [12], and Sciences [13]. Faculty Workload Assignments As per Regents’ Rules, Rule 31006 [14], and HOP, Chapter 2, Section 2.14 [15], colleges may adjust faculty workloads based on research productivity and/or projects related to curriculum development. “New faculty may also receive a one-course release each semester of their first year” [15]. For more information on these policies, see the narrative for Comprehensive Standard 3.7.2 [16]. Travel Funding for Faculty Faculty travel funding is awarded in alignment with the strategic plans of the University, colleges, and departments. Faculty travel is necessary to keep faculty current with developments in their discipline and to share the results of their research. All colleges provide financial assistance for faculty members to attend regional, national and international conferences in disciplines related to their research and teaching. Colleges recognize the importance of travel for professional development by committing significant funding to this activity. For example, the College of Architecture allocated $4,800 from the dean’s budget for travel in 2008-09. The College of Engineering allocated 16.67 percent of its operating budget for travel in 2008-09, with departments receiving from $5,000 to $7,500. The College of Liberal and Fine Arts distributes travel funds received from the Office of the Provost and Vice President for Academic Affairs per faculty member plus a supplement from the college budget per faculty member to departments. In 2008-2009, departments in this college received from $3,250 to $18,375 in travel funds, depending on the size of the department. According to college policy, funds may be applied for presentation of research at a conference or archival or field research; other professional travel such as attendance at a conference on best 359 practices in teaching is also allowed on a case by case basis. The College of Public Policy allocated $9,900 to faculty travel to conferences in 2008-08, with amounts up to $500 distributed by a faculty committee. In addition, faculty in this college may receive up to $900 to use for either travel or research-related activities. The College of Education and Human Development provides $800.00 annually for every tenured and tenure-track faculty member. All departments in the College of Business offer travel funding for faculty to attend conferences: $1000.00 for any meeting of national or international stature and $500.00 for any meeting of regional stature. The College of Business also provides funding for second requests: $750.00 for any meeting of national or international stature and $300.00 for any meeting of regional stature. Faculty must have a paper accepted by a refereed or competitive process and have it listed in the meeting program to receive funding. All departments in the College of Sciences provide travel money to faculty, with amounts varying depending on the size of the department. In addition to the support provided by the deans, the Office of the Provost and Vice President for Academic Affairs may allocate additional travel support under special circumstances. The College of Engineering received approximately $10,000 of additional travel support for 2008-2009. Research Assistants for Faculty As per the HOP, Chapter 4, Section 4.9 [17], faculty members may request a Research Assistant to assist them on assigned research projects pending available funding from their departments and colleges. Faculty Development Leaves As per the HOP, Chapter 2, Section 2.25 [18] , Faculty Development Leaves, funded by the University and administered by the colleges, are available to UTSA faculty with “the academic title of Instructor, Assistant Professor, Associate Professor, Professor, or an equivalent rank” “after two consecutive academic years of full-time service.” They may be taken “for one academic year at half regular salary or for half an academic year at full regular salary” [18]. Faculty Development Leaves are available on a competitive basis to faculty who apply. The “Guidelines for Faculty Development Leaves” [19] are provided on the Vice Provost for Academic Affairs and Faculty Support’s webpage. They are also distributed as electronic and/or paper memos to administrators at the college and department level, and from them to faculty. Colleges may also establish discipline-specific guidelines [20] for Faculty Development Leave. Faculty may apply for development leaves to engage in curriculum development and other research or training related to enhancing teaching effectiveness. 360 Faculty Research Awards The Office of the Vice President of Research (OVPR) [21], which includes the Office of Sponsored Programs, the Office of Research Integrity and Compliance, and the Office of Contracts and Industrial Agreements, provides many research-related services to faculty members. The faculty research award program was last run in 2007. It was a program that allowed faculty to compete for internal awards up to $5000. A list of winners from the last competition is provided [22]. Starting in 2008, the OVPR replaced the faculty research award program with two new internal funding opportunities. The Collaborative Research Seed Grant Program and the Tenure-Track Research Award Competition Program [23] offer UTSA faculty an appropriate level of seed funding in lieu of the maximum of $5000 in the previous faculty research award program. This seed funding is tied to the five areas of excellence identified in the UTSA Strategic Plan; it thus facilitates UTSA faculty involvement in collaborative research projects. A number of colleges also offer competitive research grants to their faculty. These grants are awarded in alignment with the strategic plans of the University, colleges, and departments. Research Centers and Institutes The OVPR houses a number of research centers and institutes [24] to support faculty professional development. The colleges also house a variety of centers and institutes that enable the professional development of faculty as teachers, scholars, and practitioners, including the Center for Global Entrepreneurship, the Center for Innovation and Technology Entrepreneurship, and the Statistical Consulting Center in the College of Business [25]; the Academy for Teacher Excellence, the Health and Kinesiology Research Facilities, and the Textbooks and Learning Materials Program in the College of Education and Human Development [26]; the Center for Excellence in Engineering Education in the College of Engineering [27]; the Women’s Studies Institute [28] in the College of Liberal and Fine Arts; the Institute for Law and Public Affairs [29] in the Honors College; the Center for Policy Studies and the Institute for Demographic and Socioeconomic Research in the College of Public Policy [30]; and the College of Sciences [31], which houses six centers and institutes. Endowed Chairs, Professorships and Faculty Fellowships As per the HOP, Chapter 2, Section 2.41 [32], UTSA offers a number of endowed chairs, professorships and faculty fellowships to “retain and recruit faculty and staff who are committed to our vision, mission, and values, and who diligently contribute to 361 excellence” [33]. UTSA currently has 33 endowed positions in the Colleges of Architecture, Business, Engineering, Liberal and Fine Arts, and Sciences [34], ranking higher than five other members of The UT System [35]. UTSA also has named chairs such as the Peter Flawn Distinguished Professorship and the Ashbel Smith Professorship. The criteria for nomination for the Ashbel Smith Professorship are provided [36]. Teaching and Learning Center (TLC) The TLC [37] provides resources and expertise for all faculty to improve teaching effectiveness, including workshops, seminars and grant programs that promote new classroom learning strategies. It offers a range of resources for professional development of faculty as teachers, including workshops, faculty interest groups, oneon-one consultations, classroom observations, instructional resources, “Thank-a-Prof,” Tuesday teaching tips, adjunct support, and ParScore services [38]. TLC also offers grants to support faculty development, including the Large Class Initiative Grant [39], the Scholarship of Teaching and Learning Grant [40], the Service-Learning Grant [41], the Teaching Enhancement Grant [42], and the Writing-across-the-Curriculum Grant [43]. The TLC [37] sponsors training for graduate student teaching assistants (TAs) [44]. Students also receive TA training through their departments [45]. The TLC launched the Master Teaching Fellows program in fall 2008, funding graduate students to participate in an intensive mentorship experience [46]. These fellows “devote themselves to their own professional development through workshops and readings and serve the university by conducting classroom observations, focus groups, and other service-oriented programs. After completing a capstone project, they receive a certificate in college teaching” [38]. In addition to the teaching orientations sponsored by the TLC, the Graduate School sponsors research orientations [47] and other services [48] for the professional development of doctoral and masters students. Distance Learning and Academic Technology (DLAT) The DLAT [49] at UTSA supports faculty, staff, and students in the use of distance learning and educational technologies. DLAT offers services such as Web CT management, streaming video, interactive TV, videoconferencing, video production, classroom equipment, instructional design, and other faculty resources. In addition, it sponsors workshops on integrating these technologies into the classroom to support the professional development of faculty as teachers. The narrative for Comprehensive Standard 3.4.12 [50] provides more details. 362 Commitments for Future Development Activities UTSA’s commitment to provide ongoing professional development for faculty can be seen in the “Budget Recommendations for 2009-11” [51] in UTSA’s implementation plan, where an estimated additional $100,000 is identified for professional development programs. In addition, this biennial budget supports strategic objectives from UTSA’s strategic plan [52] related to faculty development with additional budgetary increments. For instance, this budget commits $150,000 for faculty instructional development, $300,000 for interdisciplinary research incentives, and $100,000 for support for professional activities [51]. A primary objective in UTSA’s strategic plan is to “retain and recruit faculty and staff who are committed to our vision, mission, and values, and who diligently contribute to excellence” [53], which UTSA facilitates through professional development opportunities. In line with this, the “Budget Recommendations for 200911” [51] in UTSA's implementation plan specify $100,000 for travel to support professional activities. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 51, Section 51.942 TEC, Chapter 51 [2] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 31007 Regents’ Rules [3] Regents’ Rules, Rule 31102 [4] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.10 HOP Table of Contents [5] Dean and Department Chair Training Vice Provost for Academic and Faulty Support Website [6] New Faculty Orientation 2007-2008 N/A [7] Agenda for New Faculty Orientation – August 20, 2008 N/A 363 Document Source of Document [8] Agenda for New Faculty Orientation – August 21, 2008 N/A [9] College of Business New Faculty Orientation N/A [10] Office of Audit, Compliance and Risk Services UTSA Website [11] College of Business Faculty Mentoring N/A [12] College of Education and Human Development Faculty Mentoring N/A [13] College of Sciences Faculty Mentoring N/A [14] Regents’ Rules, Rule 31006 Regents’ Rules [15] HOP, Chapter 2, Section 2.14 HOP Table of Contents [16] Comprehensive Standard 3.7.2 Located within the UTSA Compliance Certification Report [17] HOP, Chapter 4, Section 4.9 HOP Table of Contents [18] HOP, Chapter 2, Section 2.25 [19] Guidelines for Faculty Development Leaves Vice Provost for Academic and Faculty Support - Guidelines, Forms, Manuals, and other Documentation [20] College of Sciences Guidelines for Faculty Development Leaves N/A [21] Office of the Vice President of Research (OVPR) UTSA Website [22] Faculty Research Award Recipients N/A [23] Collaborative Research Seed Grant Program and the Tenure-Track Research Award Competition Program Office of the Vice President for Research Website 364 Document Source of Document [24] Research Centers & Institutes at UTSA [25] College of Business - Centers UTSA Website [26] College of Education and Human Development – Research and Special Programs [27] Center for Excellence in Engineering Education [28] Women’s Studies Institute [29] Institute for Law and Public Affairs [30] College of Public Policy – Centers and Institutes [31] College of Sciences [32] HOP, Chapter 2, Section 2.41 HOP Table of Contents [33] Expanding Resources and Infrastructure UTSA 2016: A Shared Vision (Strategic Plan) [34] Endowment Data Base N/A [35] Endowed Professorships and Chairs N/A [36] Criteria for Nomination for Ashbel Smith Professor N/A [37] Teaching and Learning Center UTSA Website [38] Teaching Learning Center Fact Sheet 2009 N/A [39] Large Class Initiative Grant Teaching and Learning Center Website [40] Scholarship of Teaching and Learning Grant [41] Service-Learning Grant [42] Teaching Enhancement Grant [43] Writing-across-the-Curriculum Grant 365 Document Source of Document [44] Teaching Assistant Training N/A [45] Geology & Chemistry Teaching Assistant Training N/A [46] “Teaching Assistants Named Master Teaching Fellows" - UTSA Today article UTSA Today Website [47] New Graduate Student Orientation Graduate Student Orientation and Handbook [48] Current Students Graduate School Website [49] The Center for Distance Learning and Academic Technology (DLAT) UTSA Website [50] Comprehensive Standard 3.4.12 Located within the UTSA Compliance Certification Report [51] Budget Recommendations for 2009-11 Biennium Implementation Plan 2008-2016 [52] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [53] Strategic Initiative V: Expanding Resources and Infrastructure UTSA 2016: A Shared Vision (Strategic Plan) 366 Comprehensive Standard 3.7.4 - Academic Freedom The institution ensures adequate procedures for safeguarding and protecting academic freedom. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) ensures adequate procedures for safeguarding and protecting academic freedom. Academic freedom for state universities in Texas is defined by the Texas Administrative Code(TAC), Title 19, Part 1, Chapter 7, Subchapter A, Rule 7.5 [1] and The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 31102 [2]. Academic freedom in teaching and research applies to all faculty at UTSA. The UTSA Handbook of Operating Procedures (HOP) further establishes the policies listed above and incorporates further state-mandated policy. UTSA’s policy on the rights and responsibilities of faculty members in the HOP, Chapter 4, Section 4.2 [3], is based on Regent’s Rules, Rule 31004 [4], which provides freedom for research and freedom in the classroom. In accord with the American Association of University Professors in its “1940 Statement of Principles on Academic Freedom and Tenure” [5], UTSA protects and promotes academic freedom for all faculty members [6]. Further, all faculty, regardless of tenure status, are protected by UTSA’s HOP policy on information resources use and security [7], which states that “UTSA is committed to academic freedom, regardless of the medium of expression.” In addition to these published policies, UTSA safeguards, protects, and promotes academic freedom through faculty governance procedures that involve peer review, multiple levels of assessment, and avenues for appeal. UTSA Policies Safeguarding and Protecting Academic Freedom in Teaching Consistent with the American Association of University Professors, the TEC, and Regents’ Rules, UTSA ensures that faculty, regardless of tenure status, “are entitled to freedom in the classroom in discussing their subject” [3]. Faculty have academic freedom in their choice of textbooks in relation to the needs of their programs, as stated in the HOP, Chapter 2, Section 2.15 [8]. They also have academic freedom in the attendance policies they establish for their classes: “the degree to which classroom participation is required and whether or not work missed by a student during an absence may be made up is at the discretion of the instructor,” subject to exceptions such as documented religious holidays [9]. UTSA policy that promotes and protects 367 academic freedom for faculty evaluating student work in their classes includes the HOP, Chapter 2, Section 2.40 [10], which states that “individual faculty members retain primary responsibility for assigning grades and evaluations. The faculty member's judgment is final unless compelling evidence shows discrimination, differential treatment, or factual mistake.” UTSA’s policy on scholastic dishonesty further specifies that “the individual members of the faculty” have “the authority and responsibility to confront students for the purpose of investigating suspected dishonesty in academic assignments and to recommend appropriate penalties to the Vice President of Student Affairs” [11], [12]. Faculty members thus have academic freedom in their choice of materials for their classes, the policies they set for their classes, and in their evaluation of student work. These policies are published on the UTSA website (HOP policies listed above) and in the UTSA 2008-2009 Information Bulletin [13], which is available online to students as well as the general public. UTSA policies thus meet and exceed the standards established in the TEC, Chapter 61, Section 61.057 [14], wherein “a minimum standard for academic freedom, academic responsibility, and tenure” is mandated. UTSA’s policies therefore concur with the high standards established by the AAUP in its “1940 Statement of Principles on Academic Freedom and Tenure” [5]. UTSA Policies Safeguarding and Protecting Academic Freedom in Research UTSA’s policy on faculty reappointment, tenure, and promotion follows the Regents’ Rules, which support the time-honored practice of tenure for university faculty as an important protection of free inquiry, open intellectual and scientific debate, and unfettered criticism of the accepted body of knowledge. UTSA furthers this commitment to promoting and protecting academic freedom through its policy on faculty reappointment, tenure, and promotion (HOP, Chapter 2, Section 2.10 [15]), which follows the TEC in establishing procedures that “protect intellectual exploration and academic freedom” [16]. UTSA’s policy on faculty reappointment, tenure, and promotion specifies that “tenure promotes a climate of free inquiry, in which faculty and students study and learn the lessons of the past, understand the present state of knowledge, and pursue new paths of inquiry without having to adapt to current intellectual preferences or fashions.” Tenure promotes learning and research related to controversial subjects and protects teachers from inappropriate retribution. Faculty reappointment, tenure and promotion policies [15] are available on UTSA’s website and are distributed as hard copies to faculty and administrators who are involved in faculty evaluation. At UTSA, faculty “are entitled to full freedom in research and in the publication of the results, subject to the adequate performance of their other academic duties;” they are also “entitled to freedom in the classroom in discussing their subject, but they are 368 expected not to introduce into their teaching controversial matter that has no relation to the subject” [3]. UTSA Faculty Governance for Safeguarding and Protecting Academic Freedom Faculty governance procedures ensure that academic freedom is safeguarded through UTSA’s extensive and systematic peer review process, as described in the HOP, Chapter 2, Section 2.10 [15]. Untenured tenure-track faculty members undergo a progress review by the Department Faculty Review and Advisory Committee (DFRAC) in their third year. Faculty may then apply for tenure and promotion either prior to or in their sixth year of service. Faculty undergoing a review for tenure and/or promotion are reviewed by the DFRAC, the College Faculty Review and Advisory Committee (CFRAC), and the University Faculty Review and Advisory Committee (UFRAC). Once tenured, if they choose, faculty are reviewed by the DFRAC, CFRAC, and UFRAC for promotion to full professor. Finally, all tenured faculty are subject to post-tenure reviews by faculty holding the same rank and above within the department and college every six years following their previous evaluations. The Faculty Senate, elected by the general faculty, has an important role in ensuring academic freedom. The membership of the Faculty Senate and other faculty governance bodies at UTSA is open to tenured, tenure-track, and non-tenure-track faculty [17]. Its primary purpose is to represent the UTSA faculty. The Faculty Senate [18], [19] “reviews and formulates policy and enacts legislation on all matters pertaining to the professional concerns, duties, standards, ethics, responsibilities, perquisites, and work conditions of the UTSA faculty, as well as matters relating to academic freedom and equity for the faculty.” The Committee on Academic Freedom and Tenure, a standing committee of the Faculty Senate, reviews and makes recommendations regarding policies related to tenure and academic freedom [20]. The academic freedom of all faculty, regardless of tenure status, is further protected through grievance procedures based on due process and involving peer review by faculty panels. The faculty hearing panel constituted according to the HOP, Chapter 2, Section 2.34 [20], must “determine whether the facts so found [in the grievance] constitute a violation of the grievant’s academic freedom or constitutional, statutory, or contractual rights.” HOP, Chapter 2, Section 2.13 [21], describes in detail the procedures and conditions that relate to termination and non-reappointment of faculty; it states that “the burden of proof shall be on the institution, and the rights of a faculty member to due process and academic freedom shall be protected.” This policy covers UTSA faculty members who have been granted tenure and all other faculty members before the expiration of the 369 stated period of appointment, which includes non-tenure-track faculty. The faculty governance procedures at UTSA, which apply at every level of review and offer recourse to appeal, thus safeguard and protect academic freedom for faculty in research and in the classroom. Documentation: Document Source of Document [1] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 7, Subchapter A, Rule 7.5 TAC, Title 19, Part 1, Chapter 7, Subchapter A [2] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 31102 Regents’ Rules [3] Handbook of Operating Procedures (HOP), Chapter 4, Section 4.2 HOP Table of Contents [4] Regent’s Rules, Rule 31004 Regents’ Rules [5] 1940 Statement of Principles on Academic Freedom and Tenure American Association of University Professors Website Contents [6] HOP, Chapter, 2, Section 2.2 HOP Table of Contents [7] HOP, Chapter 8, Section 8.12 [8] HOP, Chapter 2, Section 2.15 [9] HOP, Chapter 5, Section 5.9 [10] HOP, Chapter 2, Section 2.40 [11] HOP, Chapter 2, Section 2.37 [12] Scholastic Dishonesty Student Judicial Affairs Website [13] 2008-2009 Information Bulletin UTSA Website [14] TEC, Chapter 61, Section 61.057 TEC, Chapter 61 [15] HOP, Chapter 2, Section 2.10 HOP Table of Contents 370 Document Source of Document [16] TEC, Chapter 51, Section 51.354 TEC, Chapter 51 [17] HOP, Chapter 2, Section 2.1 HOP Table of Contents [18] Faculty Senate Bylaws UTSA University Governance [19] Faculty Senate Committees [20] HOP, Chapter 2, Section 2.34 HOP Table of Contents [21] HOP, Chapter 2, Section 2.13 371 Comprehensive Standard 3.7.5 - Faculty Role in Governance The institution publishes policies on the responsibility and authority of faculty in academic and governance matters. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) publishes policies on the responsibility and authority of faculty in academic and governance matters. These policies support and clearly demarcate the responsibility and authority of faculty in academic and governance matters and are published in UTSA’s Handbook of Operating Procedures (HOP). In addition, the bylaws of university committees, colleges, and departments describe responsibility and authority at those levels (see the bylaws of the Colleges of Architecture [1], Business [2], Education and Human Development [3], Engineering [4], Liberal and Fine Arts [5], Public Policy [6], and Sciences [7]). The Honors College is in the process of drafting its bylaws. UTSA’s policies reflect the provisions in The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules). Regents’ Rules, Rule 40101 [8], stipulates that faculty shall have a major role in general academic policies and welfare; student life and activities; requirements of admission and graduation; honors and scholastic performance; approval of candidates for degrees; and faculty rules of procedure. HOP, Chapter 2, Section 2.1 [9], identifies areas of faculty responsibility and governance, specifies which faculty are included in governance, and describes details regarding how policies are to be determined. UTSA recognizes the responsibility and authority of faculty in academic and governance matters by adhering to Regents’ Rules, Rule 20201 [10]. This rule requires that three faculty members be included on any presidential search advisory committee whose selection is determined by the faculty governance body of the campus. At UTSA, the faculty governance body is the Faculty Senate. This rule requires faculty input for all significant changes to the HOP; it also requires that sections of the HOP pertaining to the areas of faculty responsibility as defined in Regents’ Rules, Rule 40101 [8], be reviewed by “the faculty governance body of the campus.” The Responsibility and Authority of Faculty in Academic Matters UTSA policies ensure faculty have extensive input into academic matters in accordance with Regents’ Rules, Rule 40101 [8]. Faculty responsibility and authority in academic matters is established at the department, college, and university levels. Departments 372 and colleges have standing curriculum committees as specified in their bylaws. These committees review policies and curricula for undergraduate and graduate studies in their respective departments and colleges, including proposals for new and modified courses and academic programs. At the university level, the University Curriculum Committee of the Faculty Senate [11] reviews proposals for new and modified undergraduate courses and academic programs and submits recommendations on such courses and programs to the Senate, as per the Faculty Senate Bylaws, Article VIII [12]. At the graduate level, the Graduate Council [13], a unit of the Faculty Senate, reviews ongoing and new graduate programs, policies, and academic opportunities and recommends policies and procedures through the Senate, as per the Bylaws of the Graduate Council [14]. Article VIII of the Faculty Senate Bylaws [12] also authorizes the Academic Policy and Requirements Committee of the Faculty Senate to review general academic policy and monitor the implementation of academic policies and procedures in order to make recommendations to the Senate. In addition, this committee reviews requirements for undergraduate admission, graduation, honors, and degrees in order to make recommendations to the Senate. UTSA publishes additional policies in the HOP that specify the responsibility and authority of faculty in academic matters, including HOP, Chapter 2, Section 2.29 [15], Section 2.38 [16], and Section 2.39 [17]. Faculty committees are responsible for reviewing individual faculty for annual merit evaluation, third-year review for non-tenured tenure-track faculty, promotion and tenure reviews, and six-year reviews for tenured faculty. These processes are guided by policies found in HOP, Chapter 2, Section 2.10 [18]. Faculty committees are also responsible for reviewing faculty grievances (HOP, Section 2.34 [19]) and for matters relating to non-reappointment (HOP, Section 2.36 [20]). Article VIII of the Faculty Senate Bylaws [12] specifies that the Academic Freedom and Tenure Committee of the Faculty Senate “review[s] and make recommendations to the Senate on policies and procedures related to tenure, retention and termination of employment, and academic freedom, including Periodic Performance Evaluation and Third Year Review.” It further specifies that the Evaluation, Merit, Rewards, and Workload Committee reviews “current policy regarding evaluation, merit, rewards, and workload” . . . and “develop[s] and recommend[s] new policy regarding evaluation, merit, rewards, and workload.” 373 The Responsibility and Authority of Faculty in Governance Matters In accordance with Regents’ Rules, Rule 40101 [8], faculty governance at UTSA includes its legislative bodies, the Faculty Senate [11], the University Assembly [21], and Standing Committees [22]. The authority and general functions of the Faculty Senate, as per Article I of the Faculty Senate Bylaws [23], are defined to reflect Regents’ Rules, Rule 40101 [8]. The Senate is an elected legislative and deliberative body whose primary purpose is to represent the UTSA faculty. It reviews and formulates policy and enacts legislation on all matters pertaining to the professional concerns, duties, standards, ethics, responsibilities, perquisites, and work conditions of the UTSA faculty, as well as matters relating to academic freedom and equity for the faculty. It recommends and approves changes to the HOP and it proposes policies that promote UTSA’s goal to become a Tier I Research Institution. The Senate represents the faculty of UTSA to the UTSA administration, The UT System administration, The UT System Board of Regents, and other such parties as appropriate. Its members [24], meeting times [25], and minutes [26] are published on the UTSA website. The mission statement of the University Assembly [27] is “to promote and support the University of Texas at San Antonio, via recommendations to the President, through the representation of its community and to give an effective voice to its membership including faculty, staff, students, and administration in the University decision-making process concerning issues that affect its members’ constituency.” Its members [28], meeting times [29], and minutes [30] are published on the UTSA website. HOP, Chapter 6, Section 6.1 [31], follows Regents’ Rules in establishing university committees, including those related to faculty affairs. UTSA standing committees [22] involve faculty in a wide range of university governance activities. Faculty on these committees thus have an additional avenue to exercise their responsibility and authority in governance matters. Documentation: Document Source of Document [1] College of Architecture Bylaws N/A [2] College of Business Bylaws N/A [3] College of Education and Human Development Bylaws N/A 374 Document Source of Document [4] College of Engineering Bylaws N/A [5] College of Liberal and Fine Arts Bylaws N/A [6] College of Public Policy Bylaws N/A [7] College of Sciences Bylaws N/A [8] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40101 Regents’ Rules [9] Handbook of Operating Procedures (HOP), Chapter 2, Section 2.1 HOP Table of Contents [10] Regents’ Rules, Rule 20201 Regents’ Rules [11] Faculty Senate University Governance Website [12] Faculty Senate Bylaws, Article VIII Faculty Senate Website [13] The Graduate Council The Graduate School Website [14] Bylaws of the Graduate Council [15] HOP, Chapter 2, Section 2.29 HOP Table of Contents [16] HOP, Chapter 2, Section 2.38 [17] HOP, Chapter 2, Section 2.39 [18] HOP, Chapter 2, Section 2.10 [19] HOP, Chapter 2, Section 2.34 [20] HOP, Chapter 2, Section 2.36 [21] University Assembly University Governance Website [22] Standing Committees [23] Faculty Senate Bylaws, Article I Faculty Senate Website 375 Document Source of Document [24] Faculty Senate Members [25] Faculty Senate Meetings [26] Faculty Senate Minutes [27] University Assembly Mission Statement University Assembly Website [28] University Assembly Members [29] University Assembly Meetings [30] University Assembly Minutes [31] HOP, Chapter 6, Section 6.1 HOP Table of Contents 376 Comprehensive Standard 3.8.1 - Learning/Information Resources The institution provides facilities and learning/information resources that are appropriate to support its teaching, research, and service mission. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides facilities and learning/information resources that are appropriate to support its teaching, research, and service mission. The UTSA Library’s mission statement [1] supports the teaching, research, and service mission [2] of UTSA. The library collaborates in pursuing UTSA’s initiatives of access and excellence through the Library Strategic Plan [3], which includes the following goals: • • • • Identify and deliver exceptional user-centered services that support the teaching and learning needs of faculty and students and meet or exceed user needs and expectations; Expand and improve print and electronic information resources, including locallycreated content, in alignment with the University’s academic mission and Tier One research university aspirations; Create a technology-rich environment with ubiquitous electronic access for patrons and staff; and Provide flexible, functional, inviting facilities that foster both individual and collaborative teaching, research, study, and work needs. The library’s strategic goals, “deliver exceptional user-centered services,” “create a technology-rich environment,” and “provide flexible, functional, inviting facilities” [3] as stated above, are apparent in the library administration’s progress in developing and expanding facilities and learning/information resources. Library Facilities UTSA Library collections and staff are housed in three locations: the John Peace Library (JPL) on the Main campus; the Downtown (DT) Library on the University’s DT campus; and University Archives in the Institute of Texan Cultures (ITC) building, which is located on the HemisFair Park campus. The three University libraries currently occupy a total of 151,078 NASF with approximately 1,607 seats. 377 The JPL opened in 1976 and includes 127,237 net assignable square feet (NASF). The JPL offers comfortable chairs, 39 private study carrels for faculty, a laptop lounge, 16 group study rooms, and a variety of collaborative and quiet study options for library users. The JPL is undergoing renovations; when completed in 2011, the available square footage will increase to 181,841 and the number of seats will increase to approximately 2,000. The library will further expand space and seating for students by moving the JPL microform collections to the fourth floor in spring 2011, freeing an estimated 2,500 square feet for an additional quiet study area on the second floor. UTSA is participating in planning for The University of Texas System (UT System) joint storage facility at Texas A & M University’s Riverside campus scheduled to open in 2011. UTSA will transfer 100,000-150,000 low-use items to the facility, providing approximately 4,000 square feet for student study space on the JPL third floor. Following renovations, the JPL will offer 32 group study rooms, spaces for collaborative work, and two areas for quiet study. The construction of a new instruction classroom on the fourth floor with seating for 75 students will enable the library to turn a former classroom on the third floor into additional study space. Another new classroom will be created on the fourth floor that will seat 30 and have a flexible furniture plan conducive to group work. The JPL occupies the second, third, and the majority of the fourth floor of the JPL building. Prior to the recent JPL renovation, a total of six service points were staffed to assist library users: desks for reference, circulation, special collections, microforms, and multimedia were located on the second floor, and a technical assistant staffed the student computer lab on the third floor. As part of the renovation project, these service points were redefined to meet student needs, with the number of service points reduced from six to three desks (circulation, reference/technical assistance, and special collections), thus expanding the hours of service and consolidating services to improve customer service. In addition, the second floor public service areas for reference and circulation were renovated [4] and a laptop lounge created with fully functional modular furniture and data/power hookups. A large learning commons was established behind the new reference desk, comprising 40 public computers. Space on the fourth floor of the JPL that formerly housed academic and administrative offices was released to the library, and is being populated with library operational units. More renovated space is planned and funded for 2009, including expansions that will nearly triple the size of the learning commons and add 105 new workstations. Over the next two years, as academic offices are moved from the fourth floor of the JPL building, an additional 40,000 square feet of space for library offices, instructional rooms, and workspace will be created. The final section of the fourth floor renovation is scheduled for completion in 2011. 378 The new circulation desk hours [5] provide access to all services for the general collection, course reserves, and multimedia collections. Previously, the multimedia desk closed at midnight so these materials had been unavailable overnight. These services are now available during all library hours. The learning commons, also on the second floor, provides students with research, technology, writing, and tutoring assistance, all available in one location. Through partnerships with the Judith G. Gardner Center for Writing Excellence (The Writing Center) [6] and the Tomas Rivera Center (TRC) for Student Success [7], tutors are available at scheduled hours in the learning commons. The library also provides assigned meeting rooms for the TRC’s award-winning Supplemental Instruction [8] program, which provides peer tutoring for at-risk students who are taking certain courses. As part of the 2009 renovation, four media rooms are available for group viewing of DVDs and videos or practicing presentations. The DT Library occupies 19,222 NASF in the Buena Vista building on the Downtown campus and is open 89 hours each week. The DT Library opened in 1998 and offers a variety of study and collaborative seating options, including a learning commons with 34 computers, 15 group study rooms, study carrels, lounge seating, and study tables. A computer classroom, videoconferencing room, and media viewing/listening room are also available. The DT Library partners with the Writing Center and the TRC, with tutors scheduled for certain hours in the high-visibility library space. The Writing Center also offers classes at the library for students on topics such as writing research papers; librarians assist in teaching these classes. In 2009, the study environment was enhanced by the construction of a glass wall with sliding glass doors to block noise from the exterior corridor. The UTSA Library Archives [9] facility is housed in the ITC building on the HemisFair Park campus. The building was completed in 1967, and the archives occupies 4,614 NASF. The ITC provides a reading room for the archives and professional research assistance for researchers 16 hours per week and by appointment. In total, the UTSA Library offers a total of 222 PC workstations at its three libraries. The PCs have productivity software, and technical support is available on-site 24/5 at the JPL and via phone to students at the DT Library during all hours when the library is open. Wireless access and wireless printing are available throughout the JPL and DT Libraries. When the JPL renovation is complete in spring 2011, the number will increase to 475 available PC workstations. Presently, a new library building with a total of 150,000 NASF is the number two priority for UTSA’s capital improvement plan. The new library, if approved and funded, will be 379 located adjacent to the recently-completed Engineering building and will double the seating capacity and significantly increase the number of PCs the library offers. Learning/Information Resources The UTSA Library continues to expand its print and electronic resources in support of the growing needs of the University’s academic programs. More information about the library’s collections can be found in the narrative for Core Requirement 2.9 [10]. Additional information on the library’s technological and learning resources can be found in the narrative for Comprehensive Standard 3.4.12 [11]. Based on the LibQual + survey [12] conducted by the library in fall 2006 and the University’s strategic planning process in 2007, the library has been addressing needed collections in disciplines that are growing and adding new programs. New programs are tracked and factored into the annual budget allocation process. Bibliographers have reviewed departmental strategic plans and the University’s stated foundational themes and areas of collaborative excellence with the express purpose of aligning the library’s collection efforts with these initiatives. Library Services Pursuing the goal of providing “exceptional user-centered services,” UTSA librarians provide reference service that goes beyond the traditional reference desk, responding to the changing communication preferences of students and faculty. The UTSA Library continues to offer in-person, telephone, and email assistance and has added online chat service [13] via The University of Texas libraries consortium, instant messaging (IM), and text messaging. Subject librarians [14] are available for in-depth research consultation on specific topics, and their contact information is readily available on the library web site and on the various online subject research guides [15]. The library provides a variety of other services that make using the library more convenient, enabling students and faculty to be more productive in their study and research. These services include circulation of materials and equipment during all hours when the three libraries are open, next-day courier service between campuses, course reserves, information literacy and course-specific research instruction, delivery services for faculty and students, interlibrary loan, laptop and portable DVD player lending, group study room checkout, and various technology services. More information about library services can be found in the narrative for Core Requirement 2.9 [10]. Statistics showing the growth of library service are found in its annual fact sheets [16]. The library has made progress in fulfilling its goal of providing a “technology-rich environment” through various technology-related initiatives, including the examples listed below: 380 • • • • • • • The library’s Research 101 [17] online tutorial and other tutorials, research guides, and course-specific subject guides, can be integrated into the Blackboard course management system, allowing students to access library resources from within course pages; Links to course reserve [18] materials are embedded in Blackboard, providing students with convenient access to the material needed for their courses; Electronic assessment of student learning has been implemented for the Research 101 tutorial. Learning outcomes for information literacy are assessed via online pre- and post- tests. The assessment is based on core competencies endorsed by the Association of College and Research Libraries; Library Express [19] delivery service provides on-demand desktop delivery for library-owned journal articles, whether the item is available in print, microform, or electronic format. Requests can be submitted online 24/7; The library uses OCLC’s Interlibrary Loan and Library Express Services (ILLiad) [20], an online system that provides students and faculty with 24/7 interlibrary loan service, connecting to worldwide library resources; Since 2003, the library has made its archival finding aids available online through participation in the statewide Texas Archival Resources Online (TARO) [21] project, which includes 21 repositories statewide; and The library hosts a number of databases for campus research, including the ITC photo collections catalog [22], Gower Bibliography Online [23] (John Gower Society), Chaucer Bibliography Online [24] (New Chaucer Society), Index to the San Antonio Register [25], and the Latin American Development Archive [26]. Assessment of Facilities and Learning/Information Resources The UTSA Library’s Institutional Effectiveness Report tracks progress on improving library facilities, including measures such as seating for students, space for collaborative learning, and the number of PCs. The report provides metrics indicating that the ongoing development of library facilities requires attention. Information gathered in the library’s 2006 administration of the LibQUAL+ Survey [12] included ratings for the “library as place” from students, faculty, and staff, and these results informed the subsequent library renovation. The LibQUAL+ survey will be administered again in 2010 when the second floor renovation has been completed; it will be administered regularly thereafter. Library users also provide ongoing comments about library facilities via suggestion boxes, both in paper and online. The library also receives feedback about facilities, services, and resources through the subject librarians’ interactions with the academic departments and the faculty who serve as liaisons to the library. As noted in the narrative for Core Requirement 2.9 [10], an online 381 faculty survey in fall 2008 [27] provided useful feedback about collections and services that has been used to inform decisions about resources and services. Documentation: Document Source of Document [1] UTSA Library’s Mission Statement UTSA Library Website [2] UTSA's Mission Statement UTSA Overview [3] UTSA Library Strategic Plan 2007-2016 UTSA Library Strategic Plan Website [4] John Peace Library Renovation UTSA Library Website [5] Library Hours [6] Judith G. Gardner Center for Writing Excellence [7] Tomas Rivera Center for Student Success [8] Supplemental Instruction Tomas Rivera Center for Student Success Website [9] UTSA Library Archives UTSA Library Website [10] Comprehensive Standard 2.9 UTSA Website Located within the UTSA Compliance Certification Report [11] Comprehensive Standard 3.4.12 [12] LibQual + Survey UTSA Library Website [13] Chat with a Reference Librarian [14] Subject Librarians [15] UTSA Library Subject Guides [16] Library Fact Sheets [17] Research 101 [18] Course Reserve 382 Document Source of Document [19] Library Express Service [20] Interlibrary Loan and Library Express Services (ILLiad) [21] Texas Archival Resources Online (TARO) TARO Repository Browse [22] Institute of Texan Cultures (ITC) Photo Collections Catalog ITC Website [23] ITC Gower Bibliography Online UTSA Library Website [24] Chaucer Bibliography Online [25] Index to the San Antonio Register [26] Latin American Development Archive [27] UTSA Faculty Survey N/A 383 Comprehensive Standard 3.8.2 - Instruction of Library Use The institution ensures that users have access to regular and timely instruction in the use of the library and other learning/information resources. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) ensures that users have access to regular and timely instruction in the use of the library and other learning/information resources. To address the University’s mission [1] of “the advancement of knowledge through research and discovery, teaching and learning, community engagement and public service,” the UTSA Library offers a wide variety of instructional opportunities. Instruction is provided through classroom sessions, electronic tutorials, individual consultations, instruction provided at the reference desk, electronic research guides, workshops, and tours [2]. Regular and Timely Instruction in the Use of the Library The Reference Department (RD) of the UTSA Library offers formal, course-related instruction through the library’s instruction program [3]. This program is based on the Information Literacy Competency Standards for Higher Education [4] set forth by the Association of College and Research Libraries (ACRL). During the 2007-2008 academic year, reference librarians offered 333 instructional sessions, tours, and other orientation sessions for 8,277 participants [5]. To introduce students to library resources, electronic databases, and basic research and information literacy skills, the library offers ongoing instruction for undergraduate classes. The content of these sessions is designed to meet specific learning outcomes of undergraduate classes as determined through consultation with professors regarding their course content and goals. Students enrolled in the freshman first-semester writing course and sections of the freshman seminar course are automatically enrolled in the library’s Blackboard web-based course, Library Research 101. This course includes the library’s self-paced tutorial, Research 101 [6]. This interactive tutorial provides an introduction to library research and information literacy skills, including how to select a topic, develop research questions, and how to select, search for, locate, and evaluate information sources. Students completing the tutorial take a 23-question preassessment and post-assessment test. Instructors from such diverse groups as second-semester freshmen composition to introductory graduate school classes have enrolled their students in this electronic course. 384 The RD also offers informal tours and workshops throughout the year. "Crash Course" Guided Tours [7] and Introduction to Library Resources sessions are offered on a regular basis in the first six weeks of each semester. These introductory opportunities, promoted via flyers, signs posted around the campus, and the library webpage, do not require prior registration. In addition, librarians offer scheduled, subject-specific Crash Courses [8]. The library also provides instruction for high school and elementary school students, as well as other general visitors. During 2008, the library staff presented library orientation tours to over 4,000 freshman and transfer students. Regular and Timely Instruction – Other Learning/Information Resources UTSA’s subject librarians regularly develop customized classes and various instructional activities to meet the specific needs of the academic departments. They have created 105 subject-specific research guides [9] which are available online to assist students in locating relevant library resources. The guides, frequently used in classes and in conjunction with services at the library reference desk, direct users to specific resources within a subject area by providing links to web pages and electronic databases. Many of the research guides, created using the LibGuides system, include links to electronic instruction modules and facilitate communication between the subject librarian [10] and the student or faculty researcher by providing an option for Instant Messaging [11]. In addition, subject librarians provide support for electronic courses, including creating electronic library handouts, instruction modules, course-specific research guides, and power point presentations that are linked to specific Blackboard courses. Streaming videos licensed by the library have also been linked to Blackboard courses. The library partners with the Tomas Rivera Center (TRC) for Student Success [12] and the Judith G. Gardner Center for Writing Excellence (The Writing Center) [13] to provide instruction for UTSA students. Space for tutors from these programs is available at both the John Peace Library (JPL) at the Main campus and the Downtown (DT) Library at the DT campus The TRC is a division of academic services in the Office of the Vice Provost and Dean of Undergraduate Studies. It focuses on improvement of academic skills and retention of UTSA students. The TRC offers tutoring, learning assistance, academic success programs, supplemental instruction, and learning communities. The library regularly collaborates with TRC staff to present workshops on topics such as writing research papers. The Writing Center supports the development of UTSA students as writers at all levels: from freshmen through graduate students. It has a paid staff of 35 undergraduate and 385 graduate students working as tutors, computer associates, and receptionists. It serves a monthly average of 600 students during the fall and spring semesters. The Writing Center’s tutors address student concerns as writers using a non-directive style of tutorship that maintains the students’ ownership of their papers. In addition to traditional tutoring, the Writing Center offers an electronic writing resource guide, electronic tutoring, class visits, orientation tours, workshops, podcasts, and a newsletter. In 20052006, the Writing Center provided 2,065 tutoring sessions. By 2007-2008, the number of sessions had grown to 6,886, an increase of almost 240 percent. In serving the needs of upper-level undergraduate and graduate classes, the library’s objective is to provide instruction in more advanced search strategies using a wider variety of information resources. Through collaboration with professors in advanced courses, library instruction sessions at the upper-levels are designed to make the information resources and information literacy concepts specific to the course and writing assignment. In 2007-2008, 13 percent of instructional sessions were offered to graduate classes. Instruction librarians participate in new faculty orientations to familiarize faculty with available resources and to offer training to new teaching assistants (TAs). The library has over 50 pages of content in the Student Handbook for TAs. Reference librarians also provide instruction and assistance through the “Librarian on Location” program at various locations such as student dorms, the University Center on the Main campus, and the DT campus. The success of the library’s instruction programs is evaluated through metrics reported in the UTSA Implementation Plan 2008-2016 [14]. The library tracks the number of students receiving instruction in information literacy and library research methods [15]. The LibQUAL+ survey [16] also provides assessment information on information literacy outcomes. In 2006, respondents rated their satisfaction with the library from 6.08 to 6.70 in the area of information literacy, exceeding the target mean rating of 6. Documentation: Document Source of Document [1] UTSA Mission Statement UTSA Overview [2] John Peace Library Tour Library Website [3] Library Instruction at UTSA 386 Document Source of Document [4] Information Literacy Competency Standards for Higher Education ACRL Website [5] Library Fact Sheets Library Website [6] Library Research 101 [7] Crash Courses [8] Available Crash Courses [9] UTSA Library Subject Guides [10] Library Bibliographers and Faculty Liaisons [11] Ask a Librarian [12] Tomas Rivera Center for Student Success UTSA Website [13] Judith G. Gardner Center for Writing Excellence [14] Implementation Plan 2008-2016 UTSA 2016: A Shared Vision Website [15] UTSA Library Instruction and Outreach FY2004-FY2008 N/A [16] LibQual Survey Report Library Website 387 Comprehensive Standard 3.8.3 - Qualified Staff The institution provides a sufficient number of qualified staff–with appropriate education or experiences in library and/or other learning/information resources–to accomplish the mission of the institution. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides a sufficient number of qualified staff — with appropriate education or experiences in library and/or other learning/information resources — to accomplish the mission of the institution. Staffing and Staff Development Librarians At UTSA, librarians are included in the Administrative and Professional (A&P) [1] employee class. Appointment as a librarian requires an American Library Association (ALA) accredited master’s degree [2] in librarianship or library and information science. Library archivists, also A&P employees, must have either an ALA-accredited master’s degree or an accredited master’s degree in history or a related field and graduate coursework in archival administration. The UTSA Library employs 32 librarians and archivists [3], all holding accredited graduate degrees. Twelve librarians have advanced degrees in addition to the master’s in library and information science: ten hold a second master’s degree and four have earned Ph.D. degrees. Two librarians have both a second master’s and a Ph.D. Vitae for the library staff are available upon request. UTSA’s librarians have an average of over 13 years professional experience. The library provides professional development funds for administrative and professional staff for conference travel, electronic course participation, and other professional development activities. Librarians participate in approximately 40 professional organizations [4], serving the profession by delivering papers, publishing scholarly articles, planning and attending conferences, and serving on and chairing committees. All librarians undergo annual evaluations that assess their ongoing professional development. 388 Support Staff and Student Workers Minimum hiring standards for the 71 support staff positions [5] are listed under UTSA Compensation [6] on the Human Resources (HR) website, which provides job descriptions and salary ranges for classified employees. Library support staff bring extensive experience to their jobs, with an average of 13 years of library-related experience. The library also employs 35 student workers, who comprise 15.7 FTE positions. Student employees work in various departments throughout the library [7], including Access Services, Cataloging, and Reference. Comparing staffing levels at the UTSA Library with staffing at peer institutions shows that the library has 100 percent of the staffing levels of the average peer institution [8]. Classified employees at UTSA set ongoing development goals, which are evaluated and updated as part of the annual evaluation process. The library assists its support staff in meeting their training and development goals in the following ways: • • • • • In-house and external training and development opportunities, including responsibility for organizing staff training for department-specific training needs rests with the department heads. In addition, the assistant dean for Administration arranges a number of group training programs throughout the year. The College of DuPage series of teleconferences, Yankee Profiling Sessions and CRL Webinar are examples of training programs [9] the library offers its support staff. Employees are encouraged to take relevant training classes offered through HR. Library staff members have attended Diversity Awareness, Making Excellent Presentations, Records Retention, Staff Safety & Security on Campus, Administrative Support, and Creative Leadership Exploration training sessions. Professional conferences and workshops [10]: In 2008-2009, the library budgeted $84,000 to fund library staff travel to conferences, professional training, and other opportunities for development. The UTSA Employee Educational Benefit (EEB) Program [11] allows employees to take up to six hours of coursework annually, paying reduced fees. Employees participating in this program have taken UTSA courses in Introduction to Classical Literature, Classroom Instruction and Evaluation, Theory and Dynamics in C&I, and Concepts – Teaching and Learning. The Dr. Michael F. Kelly Staff Development Fund provided $10,000 in 2007-2008 to enable library staff members to pursue educational, professional or careerrelated activities to advance their careers, update job skills, broaden their experience, or become more involved in the broader library community. Coursework [12] at a variety of educational institutions has included Information 389 Professions, Introduction to Information and Access Retrieval, American Photography, The Humanistic Tradition, and Health Care Counseling and Diverse Cultures. Documentation: Document Source of Document [1] Glossary of Terms - Administrative and Professional (A&P) Employee Human Resources Website [2] American Library Association (ALA) Accredited Master’s Program in Library and Information Studies ALA Website [3] Roster of Librarians N/A [4] UTSA Librarians’ Professional Organization Memberships N/A [5] Library Staff Position Analysis FY 2000-08 N/A [6] Compensation Human Resources Website [7] Library Services & Departments Directory Library Website [8] UT and Other Texas Emerging Research Universities (UTSA Peer Institutions) – 2005 Data N/A [9] Staff Professional Development and Training N/A [10] Conferences and Workshops Attended by Library Staff – FY 2008-09 N/A [11] UTSA Employee Educational Benefit (EEB) Program UTSA Staff Council Website [12] Coursework Taken Through the UTSA Employee Educational Benefit Fund and the Dr. Michael F. Kelly Staff Development Fund N/A 390 Comprehensive Standard 3.9.1 - Student Rights The institution publishes a clear and appropriate statement of student rights and responsibilities and disseminates the statement to the campus community. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) publishes clear and appropriate statements of student rights and responsibilities and disseminates the statements to the campus community. The University makes this information available through a variety of publications and at various locations on its website. The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 50101 [1], specifically addresses student conduct and discipline. Subsections include information related to institutional rules; standards of conduct related to scholastic dishonesty; drugs; health and safety; disruptions; inciting lawless actions; unauthorized use of property; hazing; altering of official documents; vandalism; prohibited conduct and prohibited conduct during suspension; use of explosives, weapons or hazardous chemicals; the disciplinary, hearing and appeal processes; being barred from campus; penalties; and disciplinary records. UTSA’s policies and procedures are aligned with these rules and regulations. Several sections in the UTSA Handbook of Operating Procedures (HOP) provide information regarding student rights and responsibilities. HOP, Chapter 2, Section 2.37 [2], includes guidelines for faculty members and a section on the rights of students. HOP, Chapter 4, Section 4.9 [3], covers personnel-related policy information for students as employees of the University; HOP, Chapter 4, Section 4.8 [4], covers university staff members who are also students. HOP, Chapter 5 [5], covers critical student-related policies. Some of the key subsections in this chapter provide information regarding rights and responsibilities in areas related to student activities, student publications, off-campus speakers, appropriate use of university facilities, class attendance, the Student Right-to-Know and Campus Security Act, the prohibition of sexual assault, and student travel. HOP, Chapter 9 [6], includes several general policy provisions related to nondiscrimination, sexual harassment and sexual misconduct (including resolution options and complaint procedures), persons with disabilities, consensual relationships, solicitation, distribution of newspapers and other materials on campus, parking and traffic regulations, and use of alcoholic beverages. UTSA’s policy on the use of tape recorders or other recording devices in classrooms and laboratories is published in Administrative Memorandum No. 2.1 [7]. 391 The 2008-2009 Information Bulletin covers general academic regulations that apply to undergraduate [8] and graduate students [9]. Appendix A [10] of the 2008-2009 Information Bulletin explains students’ rights and responsibilities and defines policies regarding students’ constitutional rights, academic procedures, discipline procedures, and student records. Appendix B [11] of the 2008-2009 Information Bulletin provides detailed information regarding the UTSA Student Code of Conduct. In addition, students can access the Student Code of Conduct under Programs and Services [12] on the Student Affairs website and from the home page of the Student Judicial Affairs website [13]. The Undergraduate Catalog 2008-2010 [14] and the Graduate Catalog 2009-2011 [15] state that students “are held individually responsible for meeting all requirements as determined by UTSA and The University of Texas System (UT System). Failure to read and comply with policies, regulations, and procedures will not exempt a student from whatever penalties he or she may incur.” The catalogs also clearly disclose the University’s anti-discrimination policies. In addition to the documents described above, UTSA freshmen and transfer students receive copies of the 2009-2010 UTSA Family Calendar and Guidebook [16] during orientation. This document contains information about the Student Code of Conduct, the Policy on Academic Honesty, the Campus Alcohol and Drug Policy, the University’s policy on Nondiscrimination and Sexual Harassment and Sexual Misconduct, and the Family Educational Rights and Privacy Act (FERPA) [17]. In addition, this guidebook provides information about the Office of Student Judicial Affairs, the Office of Equal Opportunity Services, and the Student Ombudsperson, which are resources regarding student rights and responsibilities at UTSA. Documentation: Document Source of Document [1] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 50101 Regents’ Rules [2] HOP, Chapter 2.37, Section 2.37 HOP Table of Contents [3] HOP, Chapter 4.9, Section 4.9 [4] HOP, Chapter 4.8, Section 4.8 [5] HOP, Chapter 5 392 Document [6] HOP, Chapter 9 [7] Administrative Memorandum No. 2.1 [8] General Academic Regulations – Undergraduate Students [9] General Academic Regulations – Graduate Students Source of Document 2008-2009 Information Bulletin [10] Appendix A - Students’ Rights and Responsibilities [11] Appendix B – Student Code of Conduct [12] Programs and Services Student Affairs Website [13] Student Judicial Affairs Website UTSA Website [14] Undergraduate Catalog 2008-2010 [15] Graduate Catalog 2009-2011 [16] 2009-2010 UTSA Family Calendar and Guidebook N/A [17] Family Educational Rights and Privacy Act (FERPA) 2009-2010 UTSA Family Calendar and Guidebook 393 Comprehensive Standard 3.9.2 - Student Records The institution protects the security, confidentiality, and integrity of student records and maintains special security measures to protect and back up data. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) protects the security, confidentiality, and integrity of student records and maintains special security measures to protect and back up data. The University depends heavily on the accuracy, integrity and usability of its data and it is essential that all data is maintained in an appropriate security environment. The Texas Department of Information Resources (DIR) is responsible for oversight of information security policies [1] for all state agencies, as set forth in the Texas Administrative Code (TAC), Title 1, Part 10, Chapter 202, Subchapter C, Rule 202.70 [2]. The UTSA Handbook of Operating Procedures (HOP), Chapter 8, Section 8.12 [3], governs security of information resources. In addition, the Office of Information Technology (OIT) [4] webpage provides detailed security policies, including a Data Classification Standard [5] that classifies data by security level, definition, legal requirements, and risk. Security information related to Banner (the UTSA student information system) and other systems at UTSA is available on a website [6] maintained by the OIT. All campus offices that maintain student records adhere strictly to the confidentiality guidelines set forth in the Family Education Rights and Privacy Act (FERPA) [7] and Health Insurance Portability and Accountability Act (HIPAA) [8]. These regulations are in the HOP, Chapter 8, Section 8.12 [3] and the 2008-2009 Information Bulletin [9]. Students and the public can view policies regarding student records at the UTSA Library and electronically. The UT System has established INT124 [10] and UTS 165 [11], which provide requirements and guidelines for the use of information resources and the protection of the confidentiality of social security numbers. The HOP, Chapter 9, Section 9.35 [12], also addresses the confidentiality of social security numbers. Each employee is provided instruction regarding FERPA policies. New employees receive this training during New Employee Development training. All current employees must complete FERPA refresher training annually as part of the Institutional Compliance Program [13]. This website outlines the Standards of Conduct Guide for employees regarding records and information. New student orientation sessions held for incoming 394 freshmen and transfer students also include a segment on FERPA. The Office of the Registrar contains a link [14] to FERPA-related forms. Student information stored in UTSA’s student information system (Banner), course management system (WebCT) [15], and all other systems is confidential and governed by FERPA [7]. Banner users must agree to abide by these confidentiality policies [16] available on the Banner website. This confidentiality is maintained because the Banner system is located in a secured portion of UTSA’s network, has its own firewall, and user accounts are password-protected. In addition, accounts are issued according to a profile that determines which information may be seen or updated by that user. Banner permissions are retracted immediately upon the departure of an employee and network access is terminated. The Banner user accounts are reviewed yearly to ensure the ongoing currency of the permissions. The University hosts two Course Management Systems (CMS), Blackboard CE 4.1 and Blackboard CE 8.1, which contain basic student information, including grades. All hardware is located in the main Data Center, which is only accessible by specific authorized staff in OIT. Backups are maintained at system, application, and course levels. Each server is backed up according to UTSA’s backup standards [17]. Course backups are kept offsite at a secure location for five years. Faculty/staff/student access is restricted to the specific courses that they are permitted to view. Faculty assigned as primary instructors to a course can view and modify student information for all students registered within their specific course. Students can only view their own student record. Teaching Assistants are required to understand FERPA information before accessing student records within any course hosted by the CMS services. Security measures to protect, backup, store, and recover electronic student records are the responsibility of OIT. The Backup and Data Recovery Standard [17] is published by OIT, and backup of student records is performed on a daily basis. The institutional Records Retention Schedule [18] is approved by the Texas State Library and Archive Commission (TSLAC) [19] and the Texas State Auditor’s Office [20] in compliance with Texas Government Code, Chapter 441 [21]. HOP, Chapter 9, Section 9.21 [22] contains the policies on records, the release of records, and the Records Retention Schedule. The Vice President for Business Affairs (VPBA) has been designated the Public Information Officer and Records Management Officer under the Texas Public Information Act [23]. Many offices within the University maintain elements of student records. These offices have developed policies and procedures to ensure the security, confidentiality, and integrity of these records. 395 Procedures Specific to Individual Offices Academic Advising Centers The academic advising centers follow the provisions of FERPA [7] and have policies and procedures in place to ensure the appropriate handling of students’ academic advising records. A paper file is kept for each student and maintained in the academic advising center of the student’s college. The files generally contain the following documentation: degree plan, forms, advising notes (from phone, walk-in or appointments), and email correspondence between the student and the advisor. The files are stored in secured filing cabinets in each center. The academic advising file of students who have graduated are scanned, indexed and kept for seven years. Admissions UTSA Undergraduate Admissions [24] receives student records by electronic transmission and physical delivery of paper documents. Electronic transmissions are secured by encryption from all sources and uploaded to Banner. Paper documents are scanned, uploaded, and then shredded. Once data are uploaded, permissions ensure that only authorized persons have access. Authorized persons formally acknowledge their understanding of the confidential nature of student data and the appropriate use of that data. Business Auxiliary Services Business Auxiliary Services stores student ID numbers, student graphic images, and associated UTSACard transactions in a secure database. Access to the system is limited to office employees who require access for daily job functions. This access is limited and unique to each user with individually assigned usernames and passwords. Career Services Career Services uses a Career Services Online (CSO) Research database, UTSA Jobbank, to maintain all student records on a secured external website approved by the VPBA and the OIT. Limited information from student files is uploaded into the database and students must complete their Jobbank registration. Any other student record information used for internal purposes is secured in locked file cabinets in individual locked offices. These records are maintained based on the records management and retention policy. Colleges’ Freshman Advising Center 396 Freshman advising files are maintained by the Colleges’ Freshman Advising Center and stored in locked filing cabinets in a secured area. These files are for internal purposes and are transferred to the college advising center for the student’s major upon reaching sophomore status. Counseling Services Counseling Services is required by applicable laws and the ethics of the profession to respect the confidentiality of information obtained from student clients. All records are locked at night; they are protected from the view of others and only authorized individuals have access to them. Counseling Services is paperless and has its own server managed by the OIT at UTSA. Client case notes are not printed and are stored electronically on a secure server with appropriate backup and firewall security. Disability Services (DS) The DS Office collects and maintains disability-related information, which is kept in secure files with access limited to authorized DS staff. Information regarding a disability may be shared with UTSA faculty and staff only on a limited basis and only for the purposes of ensuring appropriate accommodation, providing a service or benefit to the student, or performing a task related to the student's education or student discipline. Information in DS student files is protected by the FERPA [7]. DS is prohibited from releasing information concerning a student’s disability to individuals or agencies outside the University without written authorization of the student. A student’s file may be released to comply with a court order or subpoena. A student has the right to review his or her own file with reasonable notification to the DS director. Extended Education The Office of Extended Education maintains student records for all courses and programs. These records are maintained electronically and in locked file cabinets. The electronic files are housed on a secure server. Access to this database is passwordprotected and limited to office staff. Additionally, paper records of these files are kept in locked file cabinets at all times with limited access. Financial Aid and Enrollment Services The Office of Student Financial Aid and Enrollment Services follows the provisions of FERPA [7] and has policies and procedures in place to ensure the appropriate handling of students’ financial aid and enrollment records. Electronic information is stored in Banner. All paperwork submitted by students is scanned, imaged, and filed by date of receipt in a secure warehouse. Paper copies are retained for five years. 397 Financial Services and University Bursar The Office of Financial Services and University Bursar maintains student appeal records including paper copies of student academic transcripts. All of this information is maintained in a locked cabinet. Graduate School The Graduate School works with all the colleges and shares graduate student application files with college staff members whose primary responsibility is working with graduate student files. The manager of graduate admissions provides authorized staff members and the Graduate School staff access to the electronic application system and to Banner. These data are stored on secure servers. Current applicant files are stored in the graduate file room. File room access is restricted to Graduate School staff only and the lock is recoded after a staff member departs. At the beginning of every semester, the Graduate School images all the current applicant files into Banner. Health Services A medical record is maintained for each student seen in the Health Center. Health information and medical records are strictly confidential and cannot be released without the student’s written consent. Students may review their medical record with a physician or nurse at the student’s request. Medical records are not included in the university record system, but are maintained in compliance with Texas state laws and are destroyed at a prescribed time in a confidential manner. International Student Services The International Student Services Program in the Office of International Programs (OIP) closely follows guidelines pursuant to the privacy, security, and confidentiality of international student records. International student records include file copies of those legal documents required by the United States Citizenship and Immigration Service (USCIS) and the Department of State (DoS). These documents are kept in a secure filing room with no window access and limited OIP key access. Electronic versions of international student records are maintained in protected systems. FSA Atlas is the student information bridge between the UTSA Banner system and the electronic SEVIS 398 system maintained by the Federal Government under the Office of Homeland Security. Only UTSA Designated School Officials (DSO’s registered in SEVIS) have access to the SEVIS system. Institutional Research Internal controls within the Office of Institutional Research are designed to ensure the security, confidentiality and integrity of student records. All staff who work with student records have ready access to the Banner table which maintains the “confidentiality indicator” to ensure that any requests for personally identifiable information exclude those records of students who have specified their information is not to be released. As an additional security measure, an internal review process ensures the accuracy of the data and that appropriate student confidentiality is maintained. All computers storing student information are protected by passwords, logged off, and kept behind locked doors at the end of the day. These computers are periodically scanned using security software to ensure that social security numbers are appropriately stored only on secure network servers. Judicial Affairs The Office of Student Judicial Affairs maintains all student records and information in locked cabinets in a secure area. Archive file cabinets are locked at all times and current student record file cabinets are unlocked each morning and locked again at the end of the day. All records in professional staff offices are kept behind locked doors and the office suite door is locked at the end of the workday. Library The Library protects the student’s privacy in the use of library materials by not retaining the history of the use of materials. When a patron returns materials to the library, the link between the materials and the patron is deleted. Parking and Transportation Services Documentation of a student’s parking record, including but not limited to address, vehicle, permit, citation, and appeal, is maintained in Parking and Transportation Services’ files. This information is stored electronically in a secured database with permissions ensuring that only authorized personnel can access the data. 399 Registrar The Office of the Registrar electronically maintains student records primarily on Banner, as well as in a secured datamart and in a reporting and scheduling system. Paper records processed daily are housed in a secure environment within the Office of the Registrar. Imaged records that have been added to Banner, once verified, are shredded. Standard Banner security measures ensure that only staff with the appropriate access can view or update data related to their job and function within the Office of the Registrar. Special Events The Office of Special Events maintains personal information on a secure yahoo server when a Student Ambassador registers for this program. Paper records related to this data are stored in the director’s office in a locked file cabinet. Testing Services Testing Services maintains student test records in paper and electronic form. Paper records are secured in vaults at both the Main and Downtown campuses, which are accessible by authorized personnel only. The electronic forms are held in secure servers with password protection. Personnel are trained on proper use of records and storage. Tomas Rivera Center (TRC) The TRC maintains student files that contain orientation and academic advising information. Files are kept in locked file cabinets, which are accessible only by authorized personnel. These records are maintained for one year in the office and then transferred to a secured and locked storage space on campus for four years. Vice President for Student Affairs The Office of the Vice President for Student Affairs maintains copies of student judicial appeals and copies of student record information retrieved from Banner. These records are kept in locked cabinets that are accessible only by authorized personnel. 400 Documentation: Document Source of Document [1] Policies, Standards & Guidelines - IT Security Texas Department of Information Resources (DIR) Website [2] Texas Administrative Code (TAC), Title 1, Part 10, Chapter 202, Subchapter C, Rule 202.70 TAC, Title 1, Part 10, Chapter 202, Subchapter C [3] Handbook of Operating Procedures (HOP), Chapter 8, Section 8.12 HOP Table of Contents [4] Office of Information Technology (OIT) UTSA Website [5] Data Classification Standard OIT Website [6] Security Information [7] Family Education Rights and Privacy Act (FERPA) Student Financial Aid and Enrollment Services Website [8] Health Insurance Portability and Accountability Act (HIPAA) U.S. Department of Health and Human Services Website [9] 2008-2009 Information Bulletin UTSA Website [10] INT124 - Information Resources Acceptable Use and Security Policy UT System – Policy Office [11] UTS 165 – UT System Information Resources Use and Security Policy [12] HOP, Chapter 9, Section 9.35 HOP Table of Contents [13] Institutional Compliance Program Audit, Compliance, and Risk Services Website [14] Link to FERPA forms Office of the Registrar [15] WebCT UTSA Website 401 Document Source of Document [16] Banner - Confidentiality Statement Office of Information Technology (OIT) Website [17] Backup & Data Recovery Standard Information Security - OIT Website [18] State of Texas Records Retention Schedule Records Retention – UTSA Website [19] Texas State Library and Archive Commission Website (TSLAC) N/A [20] Texas State Auditor’s Office Website N/A [21] Texas Government Code, Chapter 441 Texas Statutes - Government [22] HOP, Chapter 9, Section 9.21 HOP Table of Contents [23] Texas Public Information Act Texas Statutes – Government [24] Undergraduate Admissions Office UTSA Website 402 Comprehensive Standard 3.9.3 - Qualified Staff The institution employs qualified personnel to ensure the quality and effectiveness of its student affairs programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) employs qualified personnel to ensure the quality and effectiveness of its student affairs programs. The organizational chart for the division of Student Affairs [1] shows that the vice president for Student Affairs (VPSA) directs the leaders of six major administrative programs and services areas in order to best support the missions and strategic plans of both Student Affairs [2] and the University [3]. Descriptions of the qualifications of senior-level personnel [4] directing programs within the following areas are provided: Undergraduate Admissions; Orientation and Family Programs; Administration and Student Services; Athletics; Registrar; Student Financial Aid and Enrollment Services; and Student Life. The programs and services areas for Student Affairs are described in more detail in the narrative for Core Requirement 2.10 [5]. These programs and services are designed to help students achieve their educational, personal, and professional goals; to develop leadership skills; and to enrich their learning and living experiences. To provide quality programs and services to UTSA students, Student Affairs employs approximately 140 administrative and professional staff, 265 classified staff, and 400 part-time student employees. Student Affairs follows rigorous practices in hiring, professional development, and evaluation to ensure the quality and effectiveness of its programs, as detailed below. Hiring of Student Affairs Personnel Student Affairs complies with the hiring requirements in The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30102, Section 2 [6], and UTSA’s Handbook of Operating Procedures (HOP), Chapter 1, Section 1.1 [7], which delegate to the president of the institution the responsibility for the appointment and dismissal of all administrative officers at UTSA, including vice presidents, deans, directors and their equivalents. In addition, Student Affairs follows University search guidelines [8], published on the Office of Human Resources website, when filling administrative and non-administrative positions. Position announcements and job descriptions for Student Affairs personnel define required qualifications as per these hiring guidelines. 403 Professional Development of Student Affairs Personnel To enhance skills and knowledge and promote lifelong learning, Student Affairs personnel are provided a wide variety of professional development opportunities. These include training classes available to all faculty and staff through the UTSA Training and Development [9] Office and annual compliance training and management certifications required by UTSA’s Office of Audit, Compliance and Risk Services [10]. UTSA’s undergraduate [11] and graduate [12] level degree programs are also available to any interested staff. Additionally, during fall 2008, qualified members of the Student Affairs’ Professional Development Team (PDT) facilitated several sessions of True Colors training [13] for all Student Affairs staff. Related offerings planned for the future include Showing Our True Colors, True Colors Departmental Brief, True Colors: Understanding and Improving Communication, True Colors for Supervisors, Leading Through Change, True Colors for Work Study Students, and Career Exploration and Success. Multiple sessions of a Student Affairs staff conference will be offered during spring 2009. Evaluation of Student Affairs Personnel All UTSA employees are evaluated annually, as delineated in the HOP, Chapter 1, Section 1.2 [14] (administrative personnel), and in the HOP, Chapter 3, Section 3.1 [15] (all other non-faculty staff members). The HOP, Chapter 1, Section 1.2 [14] states: “All vice presidents, deans and department chairs are evaluated on an annual basis, as required by [UT] System policy.” The HOP, Chapter 3, Section 3.1 [15] states: “Supervisors are expected to conduct annual evaluations for all regular classified and administrative and professional employees.” Section 3.1 also lists procedures that supervisors at UTSA must follow in the annual performance evaluation process and provides details regarding performance evaluation criteria. Classified employees are evaluated using the Annual Non-Faculty Performance Evaluation Review Form [16]. Examples of evaluations conducted for Student Affairs staff will be made available at UTSA's Department of Human Resources during the onsite visit. Staff can report on these forms any internal or external training they have completed; any conferences or workshops they have attended; and professional certifications, licenses, and degrees they have earned during the evaluation period. 404 Documentation: Document Source of Document [1] Student Affairs Organizational Chart Student Affairs Website [2] Student Affairs Strategic Plan [3] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [4] Student Affairs – Qualifications of Senior-Level Personnel N/A [5] Core Requirement 2.10 Located within the UTSA Compliance Certification Report [6] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 30102, Section 2 Regents’ Rules, Rule 30102 [7] Handbook of Operating Procedures (HOP), Chapter 1, Section 1.1 HOP Table of Contents [8] General Reminders/Information about the Hiring Human Resources Website and Recruiting Process at UTSA [9] Training and Development [10] Audit, Compliance and Risk Services UTSA Website [11] Undergraduate Degree Programs Undergraduate Catalog 20082010 [12] Graduate Degree Programs Graduate Catalog 2009-2011 [13] True Colors Training N/A [14] HOP, Chapter 1, Section 1.2 HOP Table of Contents [15] HOP, Chapter 3, Section 3.1 405 Document [16] Annual Non-Faculty Performance Evaluation Review Form Source of Document UTSA Annual Employee Performance Evaluation – Human Resources Website 406 Comprehensive Standard 3.10.1 - Financial Stability The institution’s recent financial history demonstrates financial stability. Compliance Judgment: Compliance Narrative: The recent financial history of The University of Texas at San Antonio (UTSA) demonstrates financial stability. This stability is reflected in the audited financial statement reports for fiscal years 2005 [1], 2006 [2], 2007 [3], and 2008 [4]. A review of the University’s Statement of Revenues, Expenses and Changes in Net Assets [5] provides strong evidence of UTSA’s financial stability. For example, net assets are one indicator of financial stability. UTSA has increased total net assets by $304.29 million dollars or 54 percent during the four year period between fiscal years 2005 to 2008. Assets exceeded liabilities in fiscal years 2005-2008 by $566.4 million, $635.2 million, $761.3 million, and $870.7 million respectively. The 2008 Statement of Cash Flows [6] provides additional information about the major sources and use of cash and demonstrates that UTSA has successfully met its financial obligations – another aspect of financial strength. The increase in cash flow from 2007 is attributable to an across-the-board greater use of funding from all revenue sources to cover operations, with an increase of $16.4 million in payroll related costs, representing 82 percent of the change. The financial records of UTSA are consolidated with The University of Texas System (UT System) and reported as a business-type activity in the State of Texas’ 2000-2008 Comprehensive Annual Financial Report [7]. Additionally, as part of the annual financial reporting process, each UT System institution prepares an Analysis of Financial Condition [8] for the reported year. The Analysis of Financial Condition includes additional key financial ratios about UTSA’s financial stability and provides financial data to support the decision making process and strategic planning initiatives. For the past five years, UTSA has received a satisfactory rating from UT System, as shown in the Annual Financial Condition reports for UTSA for the years 2004 [9], 2005 [10], 2006 [11], 2007 [12], and 2008 [13]. Non-financial information may also be considered when assessing the financial health of an institution. The increases in overall student numbers, full-time equivalent (FTE) students, and the percent of full-time (FT) students attest to the financial health of UTSA. Since fall 2000, student headcount at UTSA has increased by 50.9 percent. UTSA has increased its FTE enrollment by 8,715, a 65.3 percent increase during that 407 same eight-year period. In addition, the percent of students who are FT has also increased. From fall 2000 to fall 2008, FT undergraduate students have increased from 69 percent of total undergraduates to 79 percent. During that time, FT master’s students increased from 26 percent to 35 percent of total master’s students. Due to the great increase in both the number of doctoral programs (2 to 21) and the number of doctoral students (58 to 464), the percent of FT doctoral students decreased from 90 percent to 64 percent. Overall, however, the percent of FT students increased from 62 percent to 73 percent from fall 2000 to fall 2008. Administrative Competency of Individuals Managing Financial Stability The vice president for Business Affairs (VPBA) has designated the associate vice president for Financial Affairs [14] and assistant vice president for Financial Affairs and university controller [15] as the financial reporting officers responsible for the integrity of the Annual Financial Report (AFR) and for the establishment of effective internal controls for its preparation. These individuals are well qualified to oversee the administration of UTSA’s financial affairs. All critical personnel have the requisite credentials to perform their jobs [16]. Major Changes in Unrestricted Revenues and Expenditures An analysis of the past five years of UTSA’s revenues and expenditures indicates strong growth in all revenue categories, primarily due to the overall growth of the institution [17]. State appropriations [18] increased by 43 percent over the five-year period from 2004 to 2008, from $80,227,084 to $114,684,926. Operating revenues [19] increased on average 64 percent. Net tuition and fees grew by 68 percent from $88.2 million in 2004 to $148.1 million in 2008, $59.8 million over five years. Auxiliary enterprises grew by 304 percent from $4.4 million in 2004 to $17.9 million in 2008. This revenue growth is funding programs and infrastructure required to create a co-curricular campus life experience that complements the UTSA’s academic mission. Depreciation Beginning fiscal year ending 2003, UTSA implemented the Governmental Accounting Standards Board (GASB) Statement 35 to record a depreciation expense on its financial statements. Depreciation is calculated according to the State of Texas Comptroller Capital Asset Guidelines, Sections 6.31 and 6.32 [20], using the straight-line depreciation method (historical cost less residual value, divided by useful life). Capital assets are depreciated over their estimated useful lives unless they are inexhaustible, such as works of art or historical treasures. On a quarterly basis, depreciation data is calculated based on the State Property Accounting (SPA) system’s class codes for 408 useful life [21]. Accumulated depreciation is summarized from the various asset classes and recorded at a general ledger level to Investment in Plant Funds as a lump sum total for Buildings, Facilities and Other Improvements, and Infrastructure once it has been transferred from Construction in Progress. Debt Management The UT System Office of Finance is responsible for debt issuance, management, investment oversight and related activities. In accordance with The UT System Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 80305 [22], all debt incurred by The UT System will be issued or incurred pursuant to resolutions approved by the Board of Regents (Board) and in accordance with the general laws of the state of Texas. Before any debt can be issued, The UT System must obtain an opinion from bond counsel that the issue complies with applicable Texas and federal laws. The UT System must also receive the necessary approvals from both the Texas Bond Review Board and the Texas Attorney General. UTSA participates in the Revenue Financing System (RFS) for capital project funding. The Board created RFS in 1991 to provide a cost-effective debt program by consolidating the revenue-supported debt capacity for all UT System campuses. The Board must approve any project funded in whole or in part with debt, regardless of the amount. The Texas Bond Review Board approves the bond issuance and the Texas attorney general approves the legality of the bond issuance. Long-term RFS debt is currently rated Aaa, AAA, and AAA by Moody’s, Standard & Poor’s, and Fitch, respectively. Short-term RFS debt is currently rated P-1/VMIG1, A-1+/A-1+, and F1+/F1+ by Moody’s, Standard & Poor’s, and Fitch, respectively. Another debt financing program available to the campus is the Tuition Revenue Bond (TRB), specifically authorized by the Texas State Legislature. TRBs are equally secured by and payable from a pledge of all or a portion of certain “revenue funds” as defined in the Texas Education Code (TEC), Chapter 55, Sections 55.02 [23]; 55.13 [24]; 55.16 [25]; and 55.17 [26]. Historically, however, the state has appropriated funds to the University in an amount equal to the debt service pursuant to specific authorization to individual institutions. TRBs are however dilutive to The UT System’s overall credit ratios and directly affect UTSA’s overall debt capacity as measured by the debt service coverage ratio, the debt burden ratio and the leverage ratio. The amount of UTSA’s debt outstanding at fiscal year end 2008 was $352,815,000 or 6.5 percent of The UT System total. Although this represents a 24 percent increase over the prior year, all capital improvement projects were approved based on pro forma analysis pursuant to the Institutional Debt Capacity Methodology [27]. 409 Endowment Management The UTSA endowment management guidelines found in the UTSA Handbook of Operating Procedures (HOP), Chapter 9, Section 9.20 [28], ensures assets given to UTSA are accepted, managed, and invested to provide maximum benefit and minimal risk. The Office of Advancement Services is responsible for assuring that the institution adheres to these guidelines. An Endowment Monitoring Plan [29] has been created to ensure the appropriate controls exist for endowment processing and distribution. UTSA’s Endowment Compliance Committee consists of members from across the campus community [30] who complete the Endowment Compliance Annual Report [31], as required by The UT System. The UTSA Office of Advancement Services received the 2008 Chancellor’s Award for Excellence in Endowment Compliance [32]. UTSA’s most recent history of fundraising activity shows a 31 percent increase in gifts for endowments and gifts for operating expenses [33]. The University of Texas Investment Management Company (UTIMCO) [34] was founded in 1995 to manage the investment assets under the fiduciary care of The UT System Board of Regents (Board). The UTIMCO Board of Directors includes three members of the Board, The UT System chancellor, and five independent investment professionals appointed by the Board. UTSA’s endowments are part of the Long Term Fund (LTF), which is invested in shares of the General Endowment Fund (GEF), a broadly diversified pooled investment fund managed by UTIMCO. The GEF was created to increase efficiencies in managing investments, reduce costs, and streamline reporting. Annual and quarterly information, including the audited financial statements [35] are available to the public. The Board determines the annual distributions from the endowments based on UTIMCO’s recommendations and the policy on the General Endowment Fund [36]. The target rate should not exceed the funds’ average annual investment return minus fund expenses and inflation. Distributions are increased annually at the average rate of inflation provided that the distribution rate remains within a range of 3.5 percent and 5.5 percent of fund asset value. For the four years ending August 31, 2004 through 2007, the annual percentage increase in the market value of UTSA’s endowment ranged from 20.16 percent to 22.11 percent. Due to market performance, the value of the endowment increased only 0.59 percent in 2008 for a total market value of $54,084,217. Endowment data was also available as of August 31, 2008 [37]. 410 Documentation: Document Source of Document [1] Audited Financial Statement Report for 2005 N/A [2] Audited Financial Statement Report for 2006 N/A [3] Audited Financial Statement Report for 2007 N/A [4] Audited Financial Statement Report for 2008 N/A [5] 2008 Statement of Revenues, Expenses and Changes in Net Assets N/A [6] 2008 Statement of Cash Flows N/A [7] State of Texas’ 2000-2008 Comprehensive Annual Financial Report Fiscal Management [8] Analysis of Financial Condition N/A [9] Annual Financial Condition Reports for 2004 N/A [10] Annual Financial Condition Reports for 2005 N/A [11] Annual Financial Condition Reports for 2006 N/A [12] Annual Financial Condition Reports for 2007 N/A [13] Annual Financial Condition Reports for 2008 N/A [14] Associate Vice President for Financial Affairs Biography Management Overview and Biographies - Financial Affairs Website [15] Assistant Vice President for Financial Affairs and University Controller - Biography [16] Critical Financial Affairs Personnel [17] Five Year Overview N/A 411 Document Source of Document [18] State Appropriations Graph N/A [19] Five-Year Operating Revenue Change Graph N/A [20] Purchasing and Reporting of Capital Assets, Chapter 6, Sections 6.31 and 6.32 Fiscal Management (FM) X Website [21] State Property Accounting (SPA) Class Codes and Annual Financial Report (AFR) Categories [22] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 80305 Regents’ Rules [23] Texas Education Code (TEC), Chapter 55, Section 55.02 TEC, Chapter 55 [24] TEC, Chapter 55, Section 55.13 [25] TEC, Chapter 55, Section, 55.16 [26] TEC, Chapter 55, Section, 55.17 [27] Institutional Debt Capacity Methodology Office of Finance - UT System Website [28] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.20 HOP Table of Contents [29] Endowment Monitoring Plan N/A [30] UTSA Endowment Compliance Committee N/A [31] Endowment Compliance Annual Report N/A [32] "UTSA Wins Chancellor’s Excellence Awards" UTSA Today article UTSA Today Website [33] UTSA Five-Year Fundraising Data N/A [34] University of Texas Investment Management Company (UTIMCO) UTIMCO Website 412 Document Source of Document [35] General Endowment Fund (GEF) – Audited Financial Statements [36] GEF Investment Policy Statement [37] Endowment Data FY 2008 UTSA Fall 2008 Fact Book 413 Comprehensive Standard 3.10.2 - Submission of Financial Statements The institution provides financial profile information on an annual basis and other measures of financial health as requested by the Commission. All information is presented accurately and appropriately and represents the total operation of the institution. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) provides financial profile information on an annual basis and other measures of financial health as requested by the Commission. All information is presented accurately and appropriately represents the total operation of the institution. Submission of Institutional Profiles UTSA has completed and submitted its most recent Financial Profile [1] to the Commission. The information contained in the profile is accurate and appropriately represents the operations of the University. To date, no additional financial statements have been requested by the Commission. Preparation of Annual Financial Reports UTSA prepares annual financial statements for consolidation with the other nine universities and six health institutions that comprise The University of Texas System (UT System). All UT System institutions follow common reporting and budget guidelines established by the State of Texas under Texas Government Code, Chapter 2101, Section 2101.011 [2] and The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20501 [3] and are subject to the same accounting standards. UT System publishes its annual consolidated financial reports [4] on its website. UTSA adheres to established policies and procedures established by The UT System — UTS142.1 “Policy on the Annual Financial Report” [5] and the Texas State Comptroller’s Office “Reporting Requirements for Annual Financial Reports of State Agencies and Universities” [6] — to assure accurate financial information, which is summarized in the annual financial report. UTSA’s annual financial reports for the fiscal years ending 2006 [7], 2007 [8], and 2008 [9], are posted on the University’s website. These reports are prepared in compliance with the Texas Government Code, Chapter 2101, Section 2101.011 [2], in accordance with generally accepted accounting principles as prescribed by the Governmental Accounting Standards Board [10] and in accordance with the requirements established 414 by the State Comptroller of Public Accounts [11]. The accuracy of this information is verified through a comprehensive internal audit process conducted by UTSA’s Office of Audit, Compliance, and Risk Services [12]. An external audit is conducted by the State Auditor as part of the State of Texas Comprehensive Annual Financial Report (CAFR) [13] process. The integrity of the systems used to maintain and present data are validated by the limited number of findings in the annual audits during the past five years (see CAFR and the UT System Consolidated Financial Statements [14]). UTSA’s president, senior executive and financial staff periodically review financial data throughout the year during the quarterly financial assessment process and for The UT System required monthly financial reporting [15] process. A presentation of the annual financial report [16] is made to the UTSA Audit Committee every January. Documents Accurately and Appropriately Represent Operations UTSA continues to receive a “satisfactory” rating by UT System as a result of its healthy financial condition. The Summary of Financial Condition [17], [18], [19], required by The UT System each year and presented to the Board of Regents’ Finance and Planning Committee, demonstrates UTSA’s ability to sustain its future financial status and sufficiency of resources, management of debt, asset performance and operating results. Budget information is provided in the FY 2009 Operating Budget Summary [20]. Documentation: Document Source of Document [1] UTSA 2009 Commission on Colleges Financial Profile N/A [2] Texas Government Code, Chapter 2101, Section 2101.011 Texas Government Code, Chapter 2101 [3] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 20501 Regents’ Rules [4] State-Required Reports Controller's Office - UT System Website [5] UTS142.1 - Policy on the Annual Financial Report Policy Office – UT System Website 415 Document Source of Document [6] Reporting Requirements for Annual Financial Reports of State Agencies and Universities Texas Comptroller of Public Accounts [7] UTSA Annual Financial Report FY 2006 Financial Affairs Website [8] UTSA Annual Financial Report FY 2007 [9] UTSA Annual Financial Report FY 2008 [10] Governmental Accounting Standards Board (GASB) N/A [11] Texas Comptroller of Public Accounts N/A [12] Office of Audit, Compliance, and Risk Services UTSA Website [13] State of Texas Comprehensive Annual Financial Report (CAFR) Texas Comptroller of Public Accounts Website [14] CAFR and the UT System Consolidated Financial Statements Controller’s Office – UT System Website [15] UT System Monthly Financial Reports [16] State of Texas Comprehensive Annual Financial Report – Fiscal 2008 Texas Comprehensive Annual Financial Report – Texas Comptroller of Public Accounts Website [17] UTSA 2006 Summary of Financial Condition N/A [18] UTSA 2007 Summary of Financial Condition N/A [19] UTSA 2008 Summary of Financial Condition N/A [20] Operating Budget FY 2009 Budget Planning & Development Website 416 Comprehensive Standard 3.10.3 - Financial Aid Audits The institution audits financial aid programs as required by federal and state regulations. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) audits its financial aid programs as required by federal and state regulations. According to the U.S. Department of Education 2008-2009 Federal Student Aid (FSA) Handbook [1], “a school that participates in any FSA program generally must have an independent auditor conduct an annual audit of the school’s compliance with the laws and regulations that are applicable to the FSA programs in which the school participates (a compliance audit), and an audit of the school’s financial statements (a financial statement audit).” Moreover, “[i]n lieu of audits performed under the FSA Audit Guide, some schools are required to have audits performed under the guidelines of the Single Audit Act [2] (also known as ‘A-133 Audits’ because the guidelines for the audits are provided in the federal Office of Management and Budget [OMB] Circular A-133). Audits performed under the Single Audit Act satisfy the Department’s audit requirements.” In order to satisfy these requirements, UTSA engages the Texas State Auditor’s Office (SAO) to conduct the annual financial aid audit for UTSA as part of the statewide Single Audit in accordance with OMB A-133, Audits of States, Local Governments and Nonprofit Organizations [3] and the audit guidance contained in the OMB Compliance Supplement for Student Financial Assistance Clusters [4]. The SAO releases two reports related to the statewide Single Audit work: the Federal Portion of the Statewide Single Audit Report and Financial Portion of the Statewide Single Audit Report. The SAO submits all reports to the federal government as part of the Single Audit requirements. The Federal Portion of the Statewide Single Audit Report includes a review of compliance and controls over the state’s federal awards and an audit of the Schedule of Expenditures of Federal Awards including the Student Financial Assistance Cluster. Listed below are excerpts pertaining to UTSA from the Federal Portion of the Statewide Single Audit Reports (compliance audits) for the last four fiscal years: • • • • State Auditor’s Report – Federal (Compliance) Portion FY 08 [5]; State Auditor’s Report – Federal (Compliance) Portion FY 07 [6]; State Auditor’s Report – Federal (Compliance) Portion FY 06 [7]; State Auditor’s Report – Federal (Compliance) Portion FY 05 [8]. 417 The Office of Student Financial Aid has taken corrective actions to implement all of the recommendations from the Federal Portion of the Statewide Single Audit Reports. Student Financial Aid strives to maintain and continually improve reporting systems and internal controls. Audit results for the most recent years, as presented, reflect this continuous improvement, with a minimal number of audit recommendations; since FY06, no material weaknesses have been noted. The audit findings that have been repeated have only recurred for one subsequent audit because of the timing of the audits and related implementation of corrective actions. Only one corrective action from the FY08 Statewide Single Audit Report is in an "In Progress" status, and implementation of that corrective action should be complete by October 2009. The financial portion of the Statewide Single Audit includes an audit of the state’s basic financial statements and a review of significant controls over financial reporting and compliance with applicable requirements. Listed below are the Financial Portion of Statewide Single Audit Reports (financial statement audits) for the last four fiscal years: • • • • State Auditor’s Report – Financial Portion FY 08 [9]; State Auditor’s Report – Financial Portion FY 07 [10]; State Auditor’s Report – Financial Portion FY 06 [11]; State Auditor’s Report – Financial Portion FY 05 [12]. No recommendations were made that pertained to UTSA. Documentation: Document Source of Document [1] U.S. Department of Education 2008-2009 Federal Student Aid (FSA) Handbook – FSA Audit Requirements for Schools N/A [2] U.S. Department of Education 2008-2009 Federal Student Aid (FSA) Handbook – Circular A-133 and the Single Audit Act N/A [3] Federal Office of Management and Budget (OMB) A-133, Audits of States, Local Governments and Non-Profit Organizations N/A [4] OMB Compliance Supplement for Student Financial Assistance Clusters N/A 418 Document Source of Document [5] State Auditor’s Report - Federal (Compliance) Portion FY 2008 N/A [6] State Auditor’s Report - Federal (Compliance) Portion FY 2007 N/A [7] State Auditor’s Report – Federal (Compliance) Portion FY 2006 N/A [8] State Auditor’s Report – Federal (Compliance) Portion FY 2005 N/A [9] State Auditor’s Report – Financial Portion FY 2008 N/A [10] State Auditor’s Report – Financial Portion FY 2007 N/A [11] State Auditor’s Report – Financial Portion FY 2006 N/A [12] State Auditor’s Report – Financial Portion FY 2005 N/A 419 Comprehensive Standard 3.10.4 - Control of Finances The institution exercises appropriate control over all its financial resources. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) exercises appropriate control over all of its financial resources. In exercising appropriate control, UTSA complies with applicable state and federal laws and regulations, The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules) policies — UTS142 [1] - Accounting Policies, UTS166 [2] - Cash Management and Cash Handling Policy, UTS159 [3] - Purchasing, UTS119 [4] - Institutional Compliance Program, and UTS129 [5] - Internal Audit Activities — and sound business practices. UTSA’s Handbook of Operating Procedures (HOP) [6] provides guidelines within the University, in accordance with Board rules. The Vice President for Business Affairs (VPBA) [7] has primary responsibility for control over the University’s financial and physical resources. As the chief financial officer, the VPBA is responsible for establishing and communicating policies and procedures to ensure the proper and efficient use of university resources, cash handling, and related functions. Certain departments that report to the VPBA share in the monitoring, control and safeguarding of the University’s financial resources through the administration of sound business practices and procedures. These departments post various administrative guidelines and procedures on their respective websites. Evidence of the qualifications of the Business Affairs’ management has been provided [8], [9], [10], [11], [12], [13]. All critical financial personnel have the appropriate credentials and experience to perform their jobs. The following is a list of the major functional areas that report to the VPBA and have responsibilities related to financial control: • • Financial Affairs [14], which consists of 1) Budget Planning and Development, 2) Controller (Accounting Services; Capital Project and Debt Management; Disbursements and Travel Services; Grants and Contract Financial Service; and Payroll Services), 3) Financial Services and University Bursar (Fiscal Services Offices and Capital Asset Management, including Inventory and Surplus Property), and 4) Management Reporting and Administrative Systems (Management Reporting and DEFINE Administrative Systems); Administration [15], which consists of 1) Business Auxiliary Services (Card Services, Vendor Contracts, Parking and Transportation Services), 2) Contracts, 3) Downtown Business Administration Liaison, 4) Environmental Health, Safety & Risk Management (Laboratory Safety; Risk Management and Life Safety; 420 Environmental Protection and Construction Safety; and Radiation and Laser Safety), and 5) Purchasing and Distribution Services (Procurement, Historically Underutilized Business [HUB] Office, Mail Services, Central Receiving, and Record Retention). Financial Controls Financial controls exist for a variety of activities at UTSA as described below: Cash Handling The director of Financial Services and University Bursar is responsible for ensuring that UTSA maintains viable and effective cash management policies and procedures to assist the campus in meeting its fiduciary responsibilities. Personnel who handle cash or who are petty cash custodians receive training on UTSA’s policies and procedures related to cash handling [16] and petty cash [17]. Monitoring takes place via spot audits of petty cash funds and a review of cash handling procedures by Financial Services as well as internal audits by the Office of Audit, Compliance, and Risk Services (ACRS) [18] during departmental audits. Monitoring Expenditures The responsibility for monitoring UTSA’s expenditures begins with each account administrator who must assure that expenditures are appropriate and reconciled monthly to the financial system as documented through the Quality Assurance Review (QAR) [19] process. The associate vice president for Financial Affairs [20] oversees financial assessment, tuition and fee proposals and reviews and reconciliation of student financial data. In addition, the following departments within the division of Financial Affairs have a central role in monitoring expenditures and uses of University funds: Budget Planning and Development [21] and the Controller’s Office [22]. Controls over expenditures take various forms. Every financial document created in the DEFINE [23] financial software system requires a departmental reviewer and approver before the document may be forwarded to central processing offices. Once received by the central office, various approval levels may also be required depending on the business process. Departmental purchasers are trained in purchasing policies and procedures [24]. Additional training and monitoring takes place to ensure appropriate controls over the University’s Procurement Card (Procard) program. Purchasing cardholders and their supervisors must take specialized training annually. Purchasing card transactions are 421 reconciled by the cardholder, reviewed by the supervisor, and spot-checked by procurement staff. An overview of this process [25] provides more information. Financial Review and Reporting Financial Affairs is responsible for distributing financial reports to all account administrators to facilitate monthly account reconciliations as required to ensure expenditures and revenues are recorded correctly and that expenditures are appropriate. Reports are provided with details of monthly income and expenditure activity for review and reconciliation of accounts [26]. In accordance with UT System, UTS142.1 [27] - Policy on the Annual Financial Report, UTSA has implemented an electronic subcertification process that requires all account administrators to certify that their accounts have been reconciled; that all expenditures are appropriate, allowable and properly recorded; that errors were adjusted; and that adequate segregation of duties have been maintained. This process also requires a certification of compliance with UTS134 [28] - Code of Ethics for Financial Officers and Employees related to contract awards. In addition to monthly financial reporting requirements set forth by the Board, UTSA has implemented a financial assessment process to provide an internal review of “budget to actuals” by college and division. This allows managers to monitor their rate of expenditures in light of traditional spending patterns and the time frame in which the reports are issued. Operating Budget Guidelines Budget Planning and Development (BPD) [21] oversees UTSA’s budget process. Operating budget guidelines are updated annually, reviewed during operating budget process workshops, and then posted to the BPD website. During fiscal year 2009, the University Strategic Resource Planning Council was established as an advisory group to the President for the following purposes: • • To provide a comprehensive understanding of the resource issues facing the University and context in which budgetary decisions are made; To integrate campus strategic goal setting to provide recommendations regarding funding issues and budget policies consistent with University strategic planning initiatives, including: o Recommending budget allocations to support the strategic implementation plan; o Monitoring progress of strategic tactics and funding allocations. 422 • • To facilitate a transparent, informative, and participatory process to incorporate stakeholder views in the resource decision making process; and To review cost savings initiatives, resources and requirements, including: o Prioritizing requests for additional, new base funding; o Developing recommendations for other resource issues facing the campus. Administration/Purchasing Purchasing [29] has the delegated authority to obligate funds for procurements. Its mission is to procure goods and services in accordance with all federal, state and UT System regulations, to obtain the best procurement value, and to uphold and support the educational and research missions of the University. Endowments and Investments UTSA’s Handbook of Operating Procedures (HOP), Chapter 9, Section 9.20 [30], ensures that assets given to the University are accepted, managed, and invested to provide maximum benefit while minimizing risk to the University. University Advancement [31] and Financial Affairs [14] each have a role in exercising financial control over these assets. University Advancement manages UTSA’s compliance and acceptance of endowment gifts. UTSA endowments are reviewed annually as per UT System requirements — UTS117 [32] - Endowment Compliance Plan System-Wide Standards and Guidelines, and an annual compliance report [33] is prepared and submitted to The University of Texas System (UT System). The Endowment Compliance Committee [34] also reviews endowment compliance. Financial Affairs is responsible for transferring funds received from donors to the endowments funds — managed by The University of Texas Investment Management Company (UTIMCO) [35] through the Long Term Fund [36] — on a monthly basis in collaboration with the Office of University Advancement [31]. On a quarterly basis, Financial Affairs is responsible for properly classifying and reporting endowment distributions to the appropriate budget group. More information regarding institutional policies and procedures over endowments and investments is found in Comprehensive Standard 3.10.1 [37]. Internal Audit The Board prescribes audit policies and guidelines pursuant to Texas Government Code, Chapter 2102, Section 2102.001 [38]. The Office of Audit, Compliance and Risk Services (ACRS) [18] is subject to these policies and guidelines and reports directly to 423 the president. ACRS is responsible for the development and administration of a comprehensive compliance program to evaluate, identify and properly manage critical institutional risks, including those associated with control over financial resources. A Quality Assurance Review (QAR) [19] may be performed to evaluate the procedures a department has in place to mitigate the risk of fraud. In addition, QAR verifies the accuracy of the managers’ responses to the Management Certifications and assures compliance with financial accountability mandates, such as: • • • Establishment of budget priorities consistent with mission, objectives and available resources; Enforcement of internal controls to provide assurance that all institutional resources are properly used and safeguarded against waste, loss and misuse; and Management and oversight of department accounts to ensure expenditures are appropriate and income and expenditures are reconciled to the University’s official financial accounting records. Formal management certifications are required annually to ensure that each department’s system of internal controls conforms to the criteria identified in UTSA’s Management Responsibilities Guide [39]. An annual report [40] on audit activity and plans provides details of the regular audits conducted of key operating and financial areas. As per the HOP, Chapter 9, Section 9.27 [41], audit reports and related findings are presented each quarter to the UTSA Internal Audit Committee with continual followup until implementation of all recommendations are certified through attestation letters signed by affected administrators. In addition, ACRS provides monthly updates on progress regarding all audits and reviews. ACRS further provides employees with the training necessary to understand the relevant compliance issues and an opportunity to report issues of potential noncompliance in a manner that preserves confidentiality. All employees receive annual web-based compliance training [42] regarding fraud, outside employment, and financial interests. Employees with signature authority over expenditures receive annual compliance training regarding effectively controlling risks. Documentation: Document [1] UTS142 – Accounting Policies Source of Document University of Texas System (UT 424 Document Source of Document [2] UTS166 – Cash Management and Cash Handling Policy System) Policy Office [3] UTS159 – Purchasing [4] UTS119 – Institutional Compliance Program [5] UTS129 – Internal Audit Activities [6] Handbook of Operational Procedures (HOP) UTSA Website [7] Vice President for Business Affairs (VPBA) Business Affairs Website [8] Kerry Kennedy – Vice President for Business Affairs N/A [9] Janet Parker – Associate Vice President for Financial Affairs N/A [10] Barbara Baran-Centeno – Associate Vice President for Human Resources and Development N/A [11] Pamela Bacon – Associate Vice President for Administration N/A [12] Dave Riker – Associate Vice President for Facilities N/A [13] David Hernandez – Director of Public Safety and Chief of Police N/A [14] Financial Affairs UTSA Website [15] Administration, Office of Business Affairs [16] Cash Handling Procedures Office of Accounting Website [17] Petty Cash Fund [18] Audit, Compliance, and Risk Services (ACRS) UTSA Website 425 Document Source of Document [19] Quality Assurance Review ACRS Website [20] Associate Vice President for Financial Affairs Financial Affairs Website [21] Budget Planning and Development [22] Controller’s Office [23] DEFINE [24] Official Purchasing Policies and Procedures Purchasing and Distribution Services Website [25] Overview of Procurement Card Process [26] Understanding the Statement of Account and Requirements for Account Review/Reconciliation of Budget Groups Office of Accounting Website [27] UTS142.1 – Policy on the Annual Financial Report UT System Policy Office [28] UTS134 – Code of Ethics for Financial Officers and Employees [29] Purchasing Office UTSA Website [30] HOP, Chapter 9, Section 9.20 HOP Table of Contents [31] University Advancement UTSA Website [32] UTS117 – Endowment Compliance Plan System-Wide Standards and Guidelines UT System Policy Office [33] Endowment Compliance Annual Report N/A [34] Endowment Compliance Committee N/A [35] The University of Texas Investment Management Company (UTIMCO) N/A [36] UTIMCO Long Term Fund (LTF) UTIMCO Endowment Funds 426 Document Source of Document [37] Comprehensive Standard 3.10.1 Located within the UTSA Compliance Certification Report [38] Texas Government Code, Chapter 2102, Section 2102.001 Texas Government Code, Chapter 2102 [39] Management Responsibilities Guide UTSA Leadership Accountability Website [40] UTSA Internal Audit Annual Report FY 2008 Audit, Compliance, and Risk Services (ACRS) Website [41] HOP, Chapter 9, Section 9.27 HOP Table of Contents [42] Institutional Compliance Training ACRS Website 427 Comprehensive Standard 3.10.5 - Control of Sponsored Research/External Funds The institution maintains financial control over externally funded or sponsored research and programs. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) maintains financial control over externally funded or sponsored research and programs. This control is achieved through the combined efforts of the Office of the Vice President for Research (VPR) [1] and the Office of the Vice President for Business Affairs (VPBA) [2]. The Office of Sponsored Programs (OSP) [3] under the VPR is responsible for both pre-award and post-award activities for externally funded sponsored programs. Pre-Award Process The financial control of sponsored programs begins with the pre-award process. The pre-award process includes review of proposals to ensure compliance with the requirements of the sponsor, UTSA and The University of Texas System (UT System). In addition, this process involves preparing budgets, obtaining all internal approvals and submitting the final proposals to sponsoring agencies. Proposal development [4] and related information is available electronically for reference by the principal investigator and the department. Sponsoring agencies’ guidelines are used to develop proposals (e.g., National Science Foundation [NSF] [5] and the National Institutes for Health [NIH] [6]). Grant proposals are routed through Cayuse424 [7], a web-based system for proposal development, electronic routing for review and approval, and submission that supports federal and non-federal grant applications. All grants are negotiated with representatives of the funding agencies by OSP preaward grant and contract specialists. The terms of contract awards are negotiated with the entity with whom UTSA is contracting (whether private or governmental) by the Office of Contracts and Industrial Agreements (OCIA) [8]. Faculty and staff are not authorized to negotiate the terms of an agreement or sign on behalf of UTSA. If a budget is altered during negotiation, the director of OSP must approve the changes. A grant or contract proposal with unusual procedural, reporting, or billing requirements is not accepted until the requirements have been reviewed and approved by the appropriate UTSA officials. 428 Post-Award Process Post-award activities include monitoring sponsored program accounts for compliance with local, state and federal rules and regulations, in addition to sponsor and UT System requirements through Effort Certification and Reporting Technology (ECRT) [9], an electronic effort certification and monitoring tool. The ECRT system guides faculty and principal investigators through the necessary steps of effort reporting and certification [10] — a method of certifying to the granting agency that the effort charged (or cost shared) to each award has been completed — for their sponsored research on a semiannual basis. Post-award services are provided by the OSP to: • • • • • • • • Assure externally funded programs are managed in accordance with the sponsor’s requirements; Allocate allowable costs to sponsored projects properly; Develop and comply with policies and procedures and administrative requirements; Monitor compliance issues (Human Subject, IACUC, Biohazards, Conflict of Interest, Export Control, etc.); Monitor award expenditures, cost transfers and certify time and effort on sponsored projects/programs; Negotiate and monitor sub-awards; Identify equipment purchased with sponsored funds properly; and Closeout projects in a timely manner as required. Externally funded sponsored programs are classified as current restricted funds in accordance with generally accepted accounting principles. Grant and contract awards are established in individual accounts to allocate the restricted resources to specific projects. OSP post-award grant and contract specialists review the transactions within the accounts for compliance. In addition, controls exist within the automated accounting system to ensure that expenditures are allowable, are incurred within the specified performance period, and that sufficient funds are available. The Grants and Contracts Financial Services [11] department, which reports to the associate vice president for Financial Affairs through the VPBA, is responsible for: • Account Activation and Account Close Out to ensure consistency and adherence to University financial policies; 429 • • • • Cash Management and Accounts Receivable Services to ensure that the cash position for each sponsored program is effectively maintained per the applicable terms and conditions governing each project; Financial Reporting to maintain effective financial communication with sponsors through the judicious submission of accurate financial reports; Fiscal Year-End Accounting Activities to ensure consistency and adherence to University financial policies; and Cost Accounting Standards and Facilities and Administrative Cost Issues to ensure compliance with OMB Circular A-21 [12] requirements. Facilities and Administrative Cost Rate (F&A) UTSA’s current F&A Rate Agreement [13] was negotiated with the U.S. Department of Health and Human Services in February 2008. The on-campus rate for Organized Research and Instruction is 44.5 percent. The rate for Other Sponsored Activities is 43.4 percent and the Off-Campus rate is 26 percent. All rates are based on Modified Total Direct Costs, which by definition, exclude equipment, capital expenditures, charges for patient care, tuition remission, rental costs of off-site facilities, scholarships and fellowships and the portion of each sub-grant and subcontract in excess of $25,000. Cost Accounting Standards Board Disclosure Statement UTSA has submitted the required Cost Accounting Standards Board Disclosure Statement (CASB DS-2) [14], effective September 1, 2008. Policies and Procedures All offices involved with sponsored research are responsible for ensuring compliance with the Code of Federal Regulations [15]; the OSP Guidelines and Policies website [16]; the Office of Management and Budget Circulars [17]; relevant Rules and Regulations of the Board of Regents (Rule 90101 [18] - Rules for Intellectual Property: Purpose, Scope, Authority; Rule 90102 [19] - Intellectual Property Rights and Obligations; Rule 90103 [20] - Equity Interests; Rule 90104 [21] - Business Participation and Reporting; Rule 90105 [22] - Execution of Legal Documents Related to Intellectual Property; and Rule 90106 [23] - Income from Intellectual Property); and UTSA policies on externally sponsored programs published in the UTSA Handbook of Operating Procedures (HOP), Chapter 9, Section 9.32 [24]. The Sponsored Programs Operations Guide [25] provides policy and procedural guidance to principal investigators and the UTSA community. 430 Training Programs The OSP offers training classes to help researchers obtain external funding and manage these sponsored programs once they have been awarded. This includes courses on grant writing [26], grants budget [27], post awards [28], [29], and CAYUSE424 Training [30], [31]. These courses are scheduled and tracked through the UTSA Training Office and Development’s website [32]. The VPR also provides training and education regarding sponsored programs, including Time and Effort Certification, IRB Help Lab, and Conflicts of Interest and Export Controls. The training calendar [33] for these events is published online. The VPR provides this training for all principal investigators and supporting personnel. Federal Audit Excerpts pertaining to UTSA from the Federal Portion of the Statewide Single Audit Reports (compliance audits) for the last three fiscal years include: • • • State Auditor’s Report - Federal (Compliance) Portion FY 07 [34]; State Auditor’s Report – Federal (Compliance) Portion FY 06 [35]; State Auditor’s Report – Federal (Compliance) Portion FY 05 [36]. The University has established excellent reporting systems and internal control procedures and, as a result, there have been no audit recommendations related to externally funded or sponsored research and programs in two of the past three audits. See the narrative for Comprehensive Standard 3.10.3 [37] for more information. Annual Research Reporting The UTSA Research Report FY 2007 [38], UTSA FY 2006 Expenditures for Research and Other Sponsored Programs [39], and UTSA FY 2005 Expenditures for Research and Other Sponsored Programs [40] summarize grant and contract activities at UTSA. Documentation: Document [1] Office of the Vice President for Research (VPR) [2] Office of the Vice President for Business Affairs (VPBA) [3] Office of Sponsored Programs (OSP) Source of Document UTSA Website VPR Website 431 Document Source of Document [4] Proposal Development OSP Website [5] National Science Foundation (NSF) Proposal and Award Policies and Procedures Guide NSF Website [6] National Institutes for Health (NIH) Grant Application Basics NIH Website [7] Cayuse Links OSP Website [8] Office of Contracts and Industrial Agreements (OCIA) VPR Website [9] Effort Certification and Reporting Technology (ECRT) [10] Effort Reporting and Certification [11] Grants and Contracts Financial Services UTSA Website [12] OMB Circular A-21 Time & Effort Home [13] Facilities and Administrative Rate Agreement VPR Website [14] Cost Accounting Standards Board Disclosure Statement for Educational Institutions (CASB DS-2) N/A [15] Code of Federal Regulations U.S. Government Printing Office (GPO) [16] OSP Guidelines and Policies OSP Website [17] Office of Management and Budget Circulars Office of Management and Budget [18] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 90101 Regents’ Rules [19] Regents’ Rules, Rule 90102 432 Document Source of Document [20] Regents’ Rules, Rule 90103 [21] Regents’ Rules, Rule 90104 [22] Regents’ Rules, Rule 90105 [23] Regents’ Rules, Rule 90106 [24] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.32 HOP Table of Contents [25] Sponsored Programs Operations Guide UTSA Grants and Contracts Financial Services [26] Grant Writing 101 N/A [27] Grants 103 – Budget Preparation N/A [28] Office of Sponsored Programs Post Award Administration Power Point N/A [29] Office of Sponsored Programs Post Award Power Point N/A [30] CAYUSE424 Training – A System Overview N/A [31] CAYUSE424 Training – The System in Detail N/A [32] UTSA Training Office and Development’s Website Human Resources Website [33] Research Training & Development Opportunities VPR Website [34] Statewide Single Audit Report for FY 07 N/A [35] Statewide Single Audit Report for FY 06 N/A [36] Statewide Single Audit Report for FY 05 N/A [37] Comprehensive Standard 3.10.3 Located within the UTSA Compliance Certification 433 Document Source of Document [38] UTSA Research Report FY 2007 VPR Website [39] UTSA FY 2006 Expenditures for Research and Other Sponsored Programs Grants and Contracts Financial Services Website [40] UTSA FY 2005 Expenditures for Research and Other Sponsored Programs 434 Comprehensive Standard 3.11.1 - Control of Physical Resources The institution exercises appropriate control over all its physical resources. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) exercises appropriate control over all of its physical resources. UTSA has established and administers policies and procedures to ensure responsible control of physical resources in accordance with state laws (cited below as applicable to different categories of physical resources), The University of Texas System (UT System) Rules and Regulations of the Board of Regents (Regents’ Rules), and the UTSA Handbook of Operating Procedures (HOP). The vice president for Business Affairs (VPBA) [1] has primary responsibility for control over UTSA’s physical resources through the following offices and/or departments that play a direct role in assuring compliance: • • • • • • Audit, Compliance, and Risk Services (ACRS) [2]; Facilities [3]; UTSA Police Department (UTSAPD) [4]; Environmental Health, Safety and Risk Management (EHSRM) [5]; Financial Affairs – Capital Assets Management [6]; and Risk Management and Life Safety (RMLS) [7]. Audit, Compliance, and Risk Services (ACRS) ACRS determines the extent to which UTSA's network of risk management, control, and processes — as designed and represented by management — are adequate and functioning in a manner that ensures: • • • • • • Risks are appropriately identified and managed; Significant financial, managerial, and operating information is accurate, reliable, and timely; Employee's actions are in compliance with policies, standards, procedures, and applicable laws and regulations; Resources are acquired economically, used efficiently, and adequately protected; Programs, plans and objectives are achieved; and Quality and continuous improvement are fostered in the institution's control process. 435 This office assesses its operations annually by developing and implementing a work plan [8]. The work plan uses an appropriate risk-based methodology, including any risks or control concerns identified by management, who submit the plan to the president, the Institutional Audit Committee, and the Board for review and approval as well as periodic updates. UTSA complies with UT System Policy, UTS129 [9] - Internal Audit Activities, regarding internal audits. UTSA conducts regular audits of its property inventory and key operating areas. In addition, UTSA complies with UT System Policy, UTS119 [10] - Institutional Compliance Program, which contains information on internal audits and the Annual Financial Report. The Office of Institutional Compliance and Risk Services oversees UTSA’s Institutional Compliance program [11] by ensuring that compliance risks are identified, prioritized and managed properly. For areas identified as high risk, a designated responsible person facilitates the development of management plans to mitigate the high risks identified throughout UTSA. Facilities The UT System provides extensive guidelines for control of UTSA’s physical facilities. Those guidelines, as well as UTSA’s adherence to them, are described in detail in the narrative for Comprehensive Standard 3.11.3 [12]. The associate vice president for Facilities [13] serves as the University’s chief facilities officer; Facilities is responsible for the operation and maintenance of all of UTSA’s facilities. Routine and Preventive Maintenance (PM) Routine and preventive maintenance work is scheduled to anticipate and provide continuous corrective actions to ensure peak efficiency and minimize deterioration of campus buildings and equipment. The PM program [14] involves systematic inspection, adjustment, lubrication, and replacement of components, as well as performance testing and analysis to extend the life of these physical facilities. Maintenance schedules are based on manufacturer recommendations, government regulations, and warranty and building code requirements. The goal of this program is to minimize emergency breakdown maintenance and equipment replacement. See the narrative for Comprehensive Standard 3.11.3 [12] for more information about this department and programs. Deferred Maintenance Facility Condition Assessment provides an ongoing process for assessing the condition of UTSA campus buildings and recommending projects to eliminate deficiencies based on sound economic and mission-oriented priorities. UTSA is also engaged in several 436 major repair and renovation projects designed to reduce deferred maintenance while modernizing and improving campus facilities. See the narrative for Comprehensive Standard 3.11.3 [12] for more information about this department and programs. Fleet Management Texas House of Representatives (House) Bill 3125 directed the Office of Vehicle Fleet Management (OVFM) to develop a vehicle fleet management plan for the Texas state fleet. The State of Texas Vehicle Fleet Management Plan [15] was created to provide detailed recommendations for improving administration and operation of the state’s vehicle fleet. In addition, Texas Government Code, Chapter 2203, Section 2203.001 [16], requires all operators of state-owned vehicles to log each trip in the State of Texas Vehicle Use Report. UTSA’s fleet is managed by Facilities and its policies adhere to the state’s fleet management and reporting laws [17], [18]. UTSA Police Department The UTSA Police Department ensures that new or renovated facilities are properly equipped with security systems to enhance the safety and security of faculty, staff, students and visitors. Environmental Health, Safety and Risk Management (EHSRM) EHSRM ensures a safe and healthy work environment for faculty, staff, and students, primarily but not exclusively related to the safety of facilities in the research and learning environment. This office promotes work practices designed to achieve sound environmental stewardship, comply with any and all rules and regulations pertaining to occupational health and safety and the environment, and to protect resources through sound administration of the University’s insurance coverage. See below for more information about UTSA’s insurance policy. See the narrative for Comprehensive Standard 3.11.2 [19] for additional details about functions of the EHSRM department. Financial Affairs – Capital Assets Management The UTSA president is responsible for property in possession of the University. The director of Financial Services and University Bursar [20] has been designated as UTSA’s property manager responsible for the accountability of all capital and controlled assets bought, transferred, or donated, in accordance with the following Texas Office of the Comptroller policies and statutory requirements: • • Agency Head, Property Manager and Employee Responsibilities [21]; Tagging of Property [22]; 437 • • • • • • Securing of Property [23]; Missing or Stolen Property [24]; Certification of Physical Inventory [25]; Inventory Verification Methods [26]; Condition of Asset [27]; and Certification (Reconciliation) of SPA Fiscal Balances [28]. The Texas Comptroller of Public Accounts requires state agencies and institutions of higher education to annually reconcile State Property Accounting (SPA) system ending balances with the Annual Financial Report (AFR) Capital Asset Note [29]. Property Inventory UTSA records and tracks the assets meeting certain minimum values using a barcode scanning system. Controlled items are electronic items valued between $500 to $4999.99, such as cameras, camcorders and computers and, regardless of cost, all weapons and artwork. Capital assets are items with an original acquisition cost of $5000 or greater. Department chairs are responsible for the day-to-day care of property located in their respective departments, and individuals have a fiduciary responsibility for University property in their care. Department chairs appoint an Inventory Contact Person (ICP) [30] to assist with the daily care of property within individual departments and to complete the annual physical inventory (API) process. During the API process, a physical inventory of controlled and capitalized equipment is performed. ICP’s must locate and scan department assets using a barcode scanner. Department assets are assigned to department personnel and are reconciled on a Custody/Pre-Inventory List [31] certified by the department chair. University assets are then compiled on the UTSA Property Inventory List [32]. Missing equipment is reported to the State Comptroller [33]. Surplus Property Regents’ Rule, Rule 80201 [34], provides guidelines for disposing of property that becomes obsolete or useless for the needs and purposes of the department concerned. Procedures vary with the nature of the property to be disposed, such as transferring to another department, state agency or public school, storing for future use or donating to charitable organizations. UTSA’s internal policies and procedures are aligned with UT System rules. 438 Risk Management and Life Safety (RMLS) RMLS is responsible for overseeing the Risk Management and Insurance Plan. This plan provides an operational outline of measures implemented by UTSA to create and maintain insurance coverage for campus property and for certain UTSA community activities that expose UTSA to legal liability. This plan applies to all UTSA facilities, whether leased or owned, to all building and improvements on any land owned by UTSA regardless of management, and to any activities that occur on UTSA land, in UTSA facilities, or as a result of partial or total sponsorship of any UTSA department, agency or group. The RMLS team provides primary operational responsibilities including: • • • • • • Securing and maintaining insurance policies purchased through The UT System Office of Risk Management (ORM) [35]; Updating all policies to include current assets under coverage; Training and consulting with faculty and staff; Issuing and managing permits; Reviewing major contracts to ensure adequate insurance and bonding; and Providing letters of indemnity to outside agencies. RMLS and the Office of Legal Affairs [36] share primary responsibility for settlement of property damage claims against UTSA, including releases of all future claims. Sustainability In addition, UTSA strives to ensure the sustainability of all new buildings with the intent of preserving our natural resources with recycling initiatives, energy audits and the establishment of the Sustainability Task Force and the UTSA Energy Conservation Committee [37]. Energy audits performed on campus buildings have resulted in the development of cost efficient conservation solutions as well as identifying funding resources for more complex solutions. The Sustainability Task Force consists of staff and faculty members who are responsible for developing a comprehensive sustainability plan and framework for UTSA that is in alignment with and supports the strategic plan. The UTSA Energy Conservation Committee was formed in response to the increasing costs and continuing depletion of gasoline, electricity, natural gas and other 439 commodities that are used on campus. The committee consists of a diverse group of faculty, staff and students who assist with guiding energy conservation efforts at UTSA including: • • Attending energy/sustainability conferences such as “Labs for the 21st Century” and “Smart and Sustainable Campuses”; and Creating an Awareness Subcommittee to develop plans to initiate campus-wide awareness campaigns. Documentation: Document Source of Document [1] Vice President for Business Affairs UTSA Website [2] Audit, Compliance and Risk Services (ACRS) [3] Office of Facilities [4] UTSA Police Department [5] Environmental Health, Safety and Risk Management [6] Financial Affairs – Capital Assets Management [7] Risk Management and Life Safety [8] Fiscal Year 2009 Audit Plan ACRS Website [9] UTS129 - Internal Audit Activities University of Texas System (UT System) Policy Office [10] UTS119 - Institutional Compliance Program [11] Institutional Compliance Program ACRS Website [12] Comprehensive Standard 3.11.3 Located within the UTSA Compliance Certification Report [13] Associate Vice President for Facilities Office of Facilities Website [14] Preventive Maintenance Program [15] State Vehicle Fleet Management Plan Window on State Government 440 Document Source of Document [16] Texas Government Code, Chapter 2203, Section 2203.001 Texas Government Code, Chapter 2203 [17] Handbook of Operating Procedures (HOP), Chapter 8, Section 8.9 HOP Table of Contents [18] Parking and Transportation Fleet Reporting Services Parking and Transportation Website [19] Comprehensive Standard 3.11.2 Located within the UTSA Compliance Certification Report [20] Financial Affairs and University Bursar Financial Affairs Website [21] Agency Head, Property Manager and Employee State Property Accounting Responsibilities (SPA) Process User’s Guide [22] Tagging of Property [23] Securing of Property [24] Missing or Stolen Property [25] Certification of Physical Inventory [26] Inventory Verification Methods [27] Condition of Asset [28] Certification (Reconciliation) of SPA Fiscal Balances [29] UTSA’s Certification (Reconciliation) of SPA Fiscal Balances N/A [30] Inventory Contact Person Appointment Form N/A [31] Custody/Pre-Inventory Form N/A [32] UTSA Property Inventory List N/A [33] Current Fiscal Year Active Missing Items N/A 441 Document Source of Document [34] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 80201 Regents’ Rules [35] Office of Risk Management UT System Website [36] Office of Legal Affairs UTSA Website [37] UTSA Energy Conservation Committee N/A 442 Comprehensive Standard 3.11.2 - Institutional Environment The institution takes reasonable steps to provide a healthy, safe, and secure environment for all members of the campus community. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) takes reasonable steps to provide a healthy, safe, and secure environment for all members of the campus community. The Office of Environmental Health, Safety and Risk Management (EHSRM) [1] and the UTSA Police Department (UTSAPD) [2], reporting to the Office of the Vice President for Business Affairs (VPBA), are accountable for the health, safety and security of the campus community. Health and Safety EHSRM is responsible for UTSA’s compliance with all health and safety rules and regulations, as well as the implementation of all required safety programs. Authority for this responsibility is outlined in the UTSA Handbook of Operating Procedures (HOP), Chapter 9, Section 9.5 [3]. The EHSRM houses several operational units to meet its responsibilities. The director of the EHSRM reports to the associate vice president for Administration and is designated as UTSA’s Institutional Safety Officer, the Authority Having Jurisdiction (AHJ) (for all fire and life safety issues occurring on campus and providing responses to State Fire Marshal requests), and the Responsible Official for the UTSA Select Agent Program (as mandated by CDC and USDA regulations). Additional support functions provided by the Director and administrative staff include budget, program development and planning. Environmental Safety Management The primary responsibilities of the Environmental Protection & Construction Safety Division [4] are the management of hazardous waste generation on campus as outlined in HOP 9.5 [3] and HOP 9.25 [5]. Under the direction of the Environmental and Construction Safety Manager, the staff assists with monitoring [6] and ensuring compliance with regulated activities under the U.S. Environmental Protection Agency (EPA), the Resource Conservation and Recovery Act (RCRA), the Texas Commission on Environmental Quality (TCEQ), the Texas Department of State Health Services (TDSHS), the Edwards Aquifer Authority (EAA) and other related initiatives to protect the atmospheric and natural resource environments on each campus. 443 Laboratory Safety Management The Laboratory Safety Division and the Radiation Safety Division share the primary responsibility of overseeing and monitoring laboratory safety functions. The Laboratory Safety Division [7] is responsible for establishing and pursuing an effective biological safety, chemical safety and laboratory evaluation program [8] for UTSA’s more than 260 research and teaching laboratories, including two ABSL/BSL-3 high containment facilities. As per the policies in HOP 9.5 [3] and HOP 9.6 [9], this division is responsible for monitoring compliance with TDSHS rules. UTSA also complies with the National Institutes of Health, Centers for Disease Control, and National Cancer Institute guidelines, as well as other governing entity regulations concerning the use, manipulation, and disposal of infectious agents, toxins, hazardous chemicals, controlled substances, and recombinant deoxyribonucleic acid. The Laboratory Safety Officer serves as UTSA’s Chemical Hygiene Officer, Biosafety Officer and Alternate Responsible Official for the University’s select agent program. Division staff provide training in biosafety, blood borne pathogens, hazard communication and lab safety, and specialized training for high containment lab personnel. The Radiation and Laser Safety Division [10] oversees UTSA’s use of radioactive materials, radiation-producing machines and laser devices — in research, development and instruction — as authorized by the Texas Department of State Health Services Radiation Control [11]. Additional responsibilities include oversight of laboratory evaluations, equipment inspections and registrations, licensing amendments and managing generators of radioactive waste on campus. Division staff assist with monitoring and ensuring compliance with federal and state regulated waste activities and provide training for radiation safety, laser safety, and x-ray safety [12]. Physical Safety Management The Risk Management and Life Safety Division [13] and the Environmental Protection and Construction Safety Division [4] share responsibilities for a number of physical safety programs, including Fire and Life Safety, Occupational Health, Workers’ Compensation Insurance and Return to Work, Risk Management and Liability Insurance Coverage, Emergency Response, and Industrial Hygiene. Fire and Life Safety procedures and programs include conducting regular inspections, and testing and maintenance of all building fire suppression [14] equipment to National Fire Protection Agency (NFPA) code as adopted per Texas State Fire Marshal Office [15] directives (fire alarms and initiating devices are monitored and tested by facilities operations personnel). Other activities include performing inspections of campus buildings and conducting fire drills and fire extinguisher training as outlined in the Fire 444 and Life Safety Plan [16] and the Construction Safety Plan [17]. Emergency response is coordinated and communicated among EHSRM, Facilities Operations, UTSAPD and the San Antonio Fire Department. The Risk and Life Safety Manager serves as the Deputy Fire Marshal for all UTSA campuses. Occupational Health programs are managed by the Occupational Health and Workers' Compensation Insurance Coordinator. This individual works with EHSRM divisional staff to identify, document, and correct potential adverse health environments and inappropriate employee behavior. Upon completion of a job hazard assessment, employees that may have been exposed to hazardous materials are enrolled in the UTSA Occupational Health Program. The program provides prophylactic vaccinations, medical evaluations and fit-testing for respirator use, hearing conservation evaluations, and medical consultation services. All on-the-job injuries are investigated to determine whether or not corrective action is appropriate. In addition, ergonomic evaluations of work stations are also provided as requested or observed during routine inspections. Workers’ Compensation Insurance and Return to Work: The UTSA Worker’s Compensation Insurance (WCI) Services [18] complies with the Texas Workers’ Compensation Act [19]. When the injury is initially reported, the Occupational Health and WCI Coordinator serves as a liaison between the injured employee, supervisor, medical provider and The UT System WCI Claims Analyst to complete the necessary forms and facilitate the return to work as outlined in the UTSA Return to Work (RTW) Program and Procedures manual [20]. Risk Management and Liability Insurance Coverage Services performs comprehensive analyses of campus risks, manages claims, and provides insurance coverage. For details regarding insurance, see the narrative for Comprehensive Standard 3.11.1 [21]. Emergency response procedures are invoked when there is a campus hazardous material incident. EHSRM maintains a hazardous materials (HAZMAT) team that is fully trained in: • • • • National Incident Management System (NIMS) [22]; Incident Command System (ICS) [23]; Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) [24]; and Self Contained Breathing Apparatus Level B (SCBA level B) [25]. The team performs drills in coordination with the director of Business Continuity and Emergency Management in the UTSAPD. See the section on Business Continuity and Emergency Management below for more information. 445 In addition to hazardous waste management activities noted earlier, the Environmental Protection and Construction Safety Division [4] is responsible for industrial hygiene activities (such as monitoring air, soil and water parameters for biohazards) found in academic settings. This division also provides a variety of monitoring, testing and educational services related to chemical safety, asbestos, water intrusion and mold, respiratory protection, noise monitoring, hot work permits, powered lift truck operation and electrical safety. Under the direction of the Environmental and Construction Safety Manager, the staff act as safety awareness liaisons and as a safety information resource for the facilities project coordinators and construction workforce on campus. The staff provides special topic-specific training to contractor personnel working on university projects at the pre-construction meeting prior to working on site, as well as ongoing inspections of construction activities. Any construction-related deficiencies are brought to the attention of the Facilities project coordinator, or other appropriate party for correction and classroom training. In addition to the activities performed by staff and noted above, three standing committees at the University are appointed to review and assist in preparation of policies affecting the safety of students, faculty, staff, and administration. The Institutional Biosafety Committee (IBC) [26]. Radiation Safety Committee (RSC) [27] and Laboratory Safety Committee [28] have faculty and staff members with diverse expertise to evaluate recombinant DNA, biological agent, radioactive material, radiation producing machine, and laser device hazards associated with research protocols conducted on campus. Both committees report through the Office of the Vice President for Research (VPR) [29]. The Laboratory Safety Officer serves as a voting member of the IBC and the Radiation Safety Officer is a voting member and a minute recorder for the RSC. Security The UTSAPD [2] is responsible for security activities on all UTSA campuses, including University housing. UTSAPD has a force of 52 University police officers, 37 security guards and 25 support staff. University police officers are licensed Texas peace officers in accordance with rules established by the Texas Commission on Law Enforcement Officer Standards and Education [30] and have successfully completed The UT System (or equivalent) police academy. University police officers carry firearms, possess full arrest powers and are authorized to enforce all federal, state and local laws and regulations on the UTSA campus. University police officers and security guards conduct foot, bicycle and vehicle 446 patrols on all University property and throughout the University housing community 24 hours a day. University police officers and security guards are also trained in first aid and CPR as well as emergency response procedures. UTSAPD’s jurisdiction is further defined by the Office of the UT System Director of Police [31] and is detailed in the department’s written directive, General Order 10012 [32] - Jurisdiction and Mutual Aid Agreements. UTSAPD complies with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics and creates an annual security report [33] that is available to the UTSA community, including visitors, prospective students and employees. Crime statistics [34] are also reported on the department’s website. UTSAPD is also accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The CALEA Accreditation Program [35] provides law enforcement agencies an opportunity to voluntarily demonstrate that they meet an established set of professional standards. In conjunction with University and community officials, the UTSAPD and the Office of Business Continuity and Emergency Management developed the Comprehensive Emergency Management Plan (CEMP) [36]. This plan addresses various incidents and disasters that may pose threats to the campus community and provides UTSA’s response procedures. Copies of the CEMP are distributed to all offices with roles in the plan, and the CEMP is also on the UTSAPD website. The CEMP outlines procedures to be followed by each responsible area identified in the CEMP. The CEMP is periodically (annually or more often as needed) reviewed, and tested at the local, regional, and state level to ensure that the University’s response to an emergency will protect lives and preserve University assets. This plan is based on the National Incident Management System (NIMS) & Incident Command System [37]. Business Continuity and Emergency Management If emergencies of a significant nature disrupt University operations at UTSA, the Office of Business Continuity and Emergency Management [38] follows response procedures outlined in the CEMP [36] and convenes the UTSA Emergency Response Team (ERT) [39] at the UTSA Emergency Operations Center. The ERT is composed of representatives from various University departments to support on-scene incident command. The campus community is informed by utilizing the Reverse 911 system, through mass email distribution, publication of urgent headlines on the UTSA Today electronic newsletter (posted on the UTSA home page and distributed via UTSA email), and notification of local news outlets. In addition, the Giant Voice — an outdoor 447 speaker system — is designed to broadcast recorded or live announcements throughout the Main campus. Documentation: Document Source of Document [1] Office of Environmental Health, Safety and Risk Management UTSA Website [2] UTSA Police Department [3] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.5 HOP Table of Contents [4] Environmental Protection and Construction Safety Division Environmental Health, Safety and Risk Management Website [5] HOP, Chapter 9, Section 9.25 HOP Table of Contents [6] Environmental Protection & Construction Safety Division Monitoring Program N/A [7] Laboratory Safety Division Program and Services Environmental Health, Safety and Risk Management Website [8] Laboratory Safety Monitoring Program N/A [9] HOP, Chapter 9, Section 9.6 HOP Table of Contents [10] Radiation and Laser Safety Division Environmental Health, Safety and Risk Management Website [11] Texas Department of State Health Services Radiation Control N/A [12] Radiation and Laser Safety Monitoring Program N/A [13] Risk Management and Life Safety Division Environmental Health, Safety and Risk Management Website [14] Fire and Life Safety Division N/A 448 Document Source of Document [15] Texas State Fire Marshal’s Office N/A [16] Fire and Life Safety Plan [17] Construction Safety Plan Environmental Health, Safety and Risk Management Website – Safety Manuals [18] UTSA Worker’s Compensation Insurance (WCI) Services Environmental Health, Safety and Risk Management Website [19] Texas Worker’s Compensation Act Texas Department of Insurance Website [20] UTSA Return to Work (RTW) Program and Procedures Manual Environmental Health, Safety and Risk Management Website – Downloadable Forms [21] Comprehensive Standard 3.11.1 Located within the UTSA Compliance Certification Report [22] National Incident Management System Federal Emergency Management Assistance Website [23] Incident Command System U.S. Department of Labor Occupational Safety and Health Administration Website [24] Hazardous Waste Operations and Emergency Response Standard [25] Self Contained Breathing Apparatus Level B National Institute for Occupational Safety and Health [26] Institutional Biosafety Committee Office of Research Integrity and Compliance Website [27] Radiation Safety Committee Standing Committees [28] Laboratory Safety Committee Environmental Health, Safety and Risk Management Website 449 Document Source of Document [29] Office of the Vice President for Research UTSA Website [30] Texas Commission on Law Enforcement Officer Standards and Education UTSA Police Department Website [31] Office of the UT System Director of Police UT System Website [32] General Order 100-12: Jurisdiction and Mutual Aid Agreements N/A [33] Crime Awareness and Campus Security Report 2007 2008-2009 Information Bulletin [34] Crime Statistics UTSA Police Department Website [35] CALEA Law Enforcement Accreditation Program CALEA Website [36] Comprehensive Emergency Management Plan Business Continuity and Emergency Management Website [37] National Incident Management System (NIMS) & Incident Command System Federal Emergency Management Assistance Website [38] Office of Business Continuity and Emergency Management UTSA Website [39] UTSA Emergency Response Team Business Continuity and Emergency Management Website 450 Comprehensive Standard 3.11.3 - Physical Facilities The institution operates and maintains physical facilities, both on and off campus, that appropriately serve the needs of the institution’s educational programs, support services, and other mission-related activities. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) operates and maintains its physical facilities, both on and off campus, to appropriately serve the needs of the institution’s educational programs, support services and other mission-related activities. UTSA is subject to oversight by both the Texas Higher Education Coordinating Board (THECB) and The University of Texas System (UT System) for facilities projects, including major construction, repair and rehabilitation, minor construction, repair and rehabilitation. To see applicable rules and policies and a description of the oversight process, see the narrative for Core Requirement 2.11.2 [1]. Office of Facilities The Office of Facilities (Facilities) [2] — under the direction of the vice president for Business Affairs (VPBA) — is responsible for planning, operating and maintaining the University’s facilities. The associate vice president for facilities serves as the University’s senior facilities officer. The Facilities Strategic Plan [3] outlines the relationship between the activities of Facilities and the UTSA and Business Affairs strategic plans. Facilities is organized to fully support the traditional facilities lifecycle of planning, construction, and operation. It includes the following departments: • • • Business Operations: Responsible for fiscal management, work control, material management, performance management, purchasing support, information technology, customer services, human resources support, timekeeping, training, meeting management, and administrative policies and procedures; Facilities Planning and Development: Responsible for strategic planning, the campus master plan, project planning and programming, environmental management, facility renewal planning, facility inventory, sign management, campus exterior planning, and construction and record drawing archives; Engineering and Project Management: Responsible for design services, capital project delivery, facility project delivery, utility project delivery, construction inspection, job order contracts, estimating services, construction services, service contracts, project management and scheduling, utility engineering, and sustainability/energy conservation programs; 451 • • • • Operations and Maintenance – Main campus: Responsible for maintenance services, operations, 24-hour response, Energy Management Control System, preventive maintenance (PM) program, grounds maintenance, fleet maintenance, lock shop and waste management; Operations and Maintenance – Downtown (DT) campus: Responsible for management of all DT campus facility operations including maintenance and operations, housekeeping, event services, waste management, grounds, and administration; Operations and Maintenance – Institute of Texan Cultures (ITC): Responsible for management of ITC Facility Operations including maintenance and operations, housekeeping, event services, waste management, grounds, and administration; and Housekeeping and Event Services: Responsible for housekeeping and custodial services, event planning and support, intercampus moves, housekeeping standards and quality control. Routine Operation and Maintenance Facilities is responsible for both on- and off-campus facilities. On-campus facilities are located at the Main campus, the DT campus, and ITC. The Operations and Maintenance departments at each of the three major campuses perform routine and preventative maintenance for UTSA’s buildings and grounds through scheduled inspections, testing and parts replacement [4]. Facilities also provides routine cleaning and janitorial services for all UTSA properties. The Operations and Maintenance department is responsible for other essential services, such as the campus fire alarm system and heating ventilation and air conditioning controls. Fee-funded UTSA-owned and occupied facilities are maintained to levels established by Service Level Agreements (SLA) within the University. Other campus educational and general facilities are maintained based on industry standards such as APPA’s guidelines for custodial services and maintenance staffing. Facilities provides off-campus facilities, such as the University Heights offices, with housekeeping services and routine maintenance as described in the lease agreement. Maintenance of major building systems, such as HVAC equipment, is maintained by the lessor based on lease contract terms. Facilities on UTSA property but not owned by UTSA (Chaparral Village and University Oaks student housing developments) are maintained by the building owners. For a detailed description of UTSA physical facilities, see narrative and documentation for Core Requirement 2.11.2 [1]. 452 Deferred Maintenance UTSA tracks and prioritizes deferred maintenance and identifies funding sources to address deferred maintenance. Since fiscal year 2007-2008, UTSA has allocated an annual base budget of three million dollars and another approximately one million dollars in one-time funding to address its deferred maintenance backlog. The Office of the VPBA submits the Deferred Maintenance Summary (MP2) [5] and Report of Deferred Maintenance Expenditures (MP4) [6] annually to the THECB. The Engineering and Project Management Team [7] coordinates and manages all of UTSA’s construction projects, building renovations and utilities maintenance efforts. Work Order Procedure Facilities uses a web-based work order system [8] to manage all facilities-related work. This system is used to schedule, dispatch, and track all work performed by the facilities staff. All work is initiated by customer requests, preventive maintenance schedules, standing work orders, and/or facilities managers. Work requests are prioritized [9] using various criteria including life-safety impact, accessibility issues, and impact on the operation of the University. Depending on its complexity, cost and nature, identified work is performed by facilities personnel or by external service companies. Projects estimated to cost below $150, 000.00 are usually performed by Job Order Contractors (external construction and repair firms with existing contracts) to perform repair and renovation work up to that limit. Projects that are estimated to cost $150,000.00 or more are typically managed through the Facilities Engineering and Project Management department using appropriate state-regulated service procurement processes. In either case, Facilities uses appropriate project delivery methods that are in the best interests of the University. Documentation: Document Source of Document [1] Core Requirement 2.11.2 Located within the UTSA Compliance Certification Report [2] Office of Facilities (Facilities) UTSA Website - Current Students [3] Facilities Strategic Plan N/A 453 Document Source of Document [4] PM Work Order Report - March 28, 2009 N/A [5] A Summary of Campus Deferred Maintenance Plans (MP2) and Campus Addressed Deferred Maintenance (MP4), July 2008 N/A [6] MP4 Summary, Actual Expenditures for FY 2006 N/A [7] The Engineering and Project Management Team Office of Facilities Website [8] TMA Work Order System [9] Recommended Work Order Priorities N/A 454 Comprehensive Standard 3.12.1 - Substantive Change The institution notifies the Commission of changes in accordance with the substantive change policy and, when required, seeks approval prior to the initiation of changes. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) notifies the Commission of changes in accordance with the substantive change policy and, when required, seeks approval prior to the initiation of changes. UTSA has submitted letters of notification regarding new programs and new campus sites and submitted prospectuses to the Commission when appropriate. UTSA has always notified the Commission based upon its understanding of the substantive change policies. Some misunderstanding occurred over the years with regard to the issue of adding new degree programs at the University. After attending substantive change workshops over the past few years, UTSA personnel reviewed prior assumptions and notified the Commission of a number of degree programs added since its last reaffirmation that it previously had not considered to be substantive changes. On October 2, 2008, UTSA’s President, Ricardo Romo, sent a letter [1] and prospectuses to Dr. Wheelan describing all of the added programs at UTSA. This letter detailed all programs that had received Commission approval, all those that were considered to be non-substantive changes (including the rationale for those decisions), and all programs that – after review – it was determined did represent substantive changes. For the latter programs, documentation (prospectuses) was provided in alignment with the Commission’s substantive change policy. Dr. Wheelan requested additional materials to be sent providing information regarding five doctoral programs and one master’s program that were identified as substantive changes in the letter of October 2, 2008 [1]. Those materials were sent to her office on April 6, 2009, as indicated below. In addition to the programs identified in the letter of October 2, 2008, we have also provided a prospectus regarding a new doctoral program in Interdisciplinary Learning and Teaching [2]. We were subsequently asked to provide additional clarifications and materials regarding that program. That information was also sent to Dr. Wheelan on April 6, 2009 [3]. UTSA adopted new policy and procedures [4] in the fall of 2008 to ensure that the Commission’s policies were followed regarding substantive changes. On October 13, 2008, a letter [5] was sent to Dr. Wheelan that described the revised internal processes 455 for addressing all substantive change issues. The Commission informed UTSA that those procedures were to be reviewed at its June 2009 meeting. Currently, UTSA is up-to-date in notification to the Commission with regard to all substantive changes. Two programs that will offer coursework at off-campus sites, the Doctor of Education program (to be offered at three locations in South Texas) and the Master of Science in Management of Technology (to be offered at Southwest Research Institute in San Antonio), were under review at the time that this narrative was composed. Documentation Document Source of Document [1] Letter from Dr. Ricardo Romo, President, N/A University of Texas at San Antonio, to Dr. Belle S. Wheelan, President, Commission on Colleges (COC), Southern Association of Colleges and Schools, October 2, 2008 [2] Letter from Dr. Romo to Dr. Wheelan, October 29, 2008 N/A [3] Letter from Dr. Romo to Dr. Wheelan, April 6, 2009 N/A [4] Policy Regarding COC Substantive Change N/A [5] Letter from Dr. Romo to Dr. Wheelen, October 13, 2008 N/A 456 Comprehensive Standard 3.14.1 - Publication of Accreditation Status A member or candidate institution represents its accredited status accurately and publishes the name, address, and telephone number of the Commission in accordance with Commission requirements and federal policy. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) represents its accredited status accurately and publishes the name, address, and telephone number of the Commission in accordance with Commission requirements and federal policy. Information regarding accreditation status is published in the UTSA Overview [1] on the University website: The University of Texas at San Antonio is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools (SACS) to award baccalaureate, master’s, and doctorate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-6794500 for questions about the accreditation of The University of Texas at San Antonio. Commission accreditation status is also published in the 2008-2009 Information Bulletin [2], the Addenda to this Bulletin [3], the Undergraduate Catalog 2008-2010 [4], and the Graduate Catalog 2009-2011 [5], and the Graduate School Viewbook (page 5) [6]. These are all available to UTSA students, staff, faculty, and the general public electronically and as hard copies. Documentation: Document Source of Document [1] UTSA Overview UTSA Website [2] 2008-2009 UTSA Information Bulletin UTSA Website - Current Students [3] Addenda to UTSA Information Bulletin 2008-2009 Information Bulletin [4] Undergraduate Catalog 2008-2010 UTSA Website - Current 457 Document Source of Document [5] Graduate Catalog 2009-2011 Students [6] Graduate School Viewbook (page 5) Graduate School Website Academic Programs 458 Federal Requirement 4.1 - Student Achievement The institution evaluates success with respect to student achievement including, as appropriate, consideration of course completion, state licensing examinations, and job placement rates. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) evaluates success with respect to student achievement, including course completion rates, licensing examination results, and job placement information. A detailed description of UTSA’s efforts to evaluate student success is presented in the narrative for Comprehensive Standard 3.3.1.1 [1]. In addition, The University of Texas System (UT System) 2007-08 Accountability & Performance Report [2], the Texas Higher Education Coordinating Board (THECB) Higher Education Accountability System [3], and the Legislative Budget Board (LBB) Performance Measure Reporting in ABEST [4] have developed accountability and performance review systems that also include measures of student success for each institution. Course Completion Rates The University uses course completion data in order to target programming designed to improve student success. Many of the University’s student success programs originate in the Tomás Rivera Center for Student Success (TRC) [5]. The TRC staff members consider course completion rates as the primary factor in determining where certain academic support resources are allocated. To ensure that these decisions are driven by current conditions, the TRC completes a core curriculum courses completion analysis [6] every two years. The course completion rates of various gateway courses are also continually monitored so that academic support allocation decisions can be made to promote student success and increase graduation rates at UTSA. As a result of these considerations, the Supplemental Instruction program [7] provides peer facilitated collaborative learning study groups in courses that demonstrate high rates of D and F grades, and withdrawals. As part of program evaluation, Supplemental Instruction staff provides an annual course completion rate comparison [8] of students who engage program services with students who do not attend Supplemental Instruction groups. By considering differentials in course completion rates, the Supplemental Instruction program demonstrates positive impacts on student success each academic year. This annual assessment process represents yet another way course completion rates are used to promote student success at UTSA on an ongoing basis. 459 The UTSA Graduation Initiative [9] also uses course completion data to promote student success. The Graduation Initiative’s Late Intervention program [10] targets those students whose number of course completions per year indicates they are not on track to timely graduation. Each student who began his or her education nearly five years previously as first-time freshmen at the University, but who have earned only 70 to 80 semester credit hours, are invited to participate in the Late Intervention program. Each participant works with a Retention and Graduation Analyst who helps the student in removing individual barriers that will make graduation possible before the deadline for six-year graduation. Results from the latest group of students to participate in the program (entering cohort of 2002) show that 86 percent of program participants graduated within six years of their original matriculation at UTSA as compared to only 40 percent of similar students who did not participate in the program. In addition, departments use course completion rates to modify programs to promote student success. For example, the Department of Accounting implemented a requirement that students pass a Principles of Accounting Competency Exam [11] before enrolling in Intermediate Accounting courses. Based on student performance in subsequent courses, the Department of Biology revised its curriculum to add small group recitation sections to its large introductory course to enable close monitoring and mentoring of “students-at-risk” [12]. The Department of Social Work reviewed course completion rates to evaluate the programs admission requirements to ensure that admitted students were capable of doing graduate-level work. Course of Study In addition to evaluating student success at the course level, the University evaluates overall student success through analysis of retention and graduation rates. The Office of Institutional Research (OIR) is the official source of retention and graduation rate information for each first- year student cohort [13]. The first-year student cohort is made up of those first-year students who enrolled in college for the first time and are enrolled as full-time students (at least 12 student credit hours) each fall semester (and the preceding summer session, as per U.S. Department of Education guidelines). Retention rates are calculated by identifying those students from a first-time cohort who are enrolled at UTSA in the subsequent fall semester. Graduation rates are calculated by indentifying those members of a cohort who graduate from UTSA within four, five, and six years of matriculation. These data are used to evaluate student success at UTSA. As appropriate, cohorts are further broken down by college of enrollment, gender, ethnicity, and other factors to aid in analysis. These data are used by colleges and departments, as well as by student support units to improve the learning environment and services to foster student success. The TRC 460 compares program participants to the overall cohort six-year graduation rate as one measure of program effectiveness [14]. In 2007-2008, the Graduation Initiative Office used disaggregated quantitative retention and graduation data as well as qualitative methods to develop an overall university level plan [15] as well as college specific graduation improvement plans (e.g., College of Education Graduation Improvement Plan [16]). The plans for all colleges are available on the Graduation Initiative website [17]. These college plans document specific barriers identified within each college and provide action plans for reducing or overcoming those barriers. Since the summer of 2008, the Graduation Initiative has worked closely with each college in implementing these action plans. Each semester, each college is provided a progress update [18]. State Licensing Examinations Accounting, teacher education/certification and engineering are the three disciplines at UTSA that have specific licensing examinations. Pass rates for teacher education/certification (TExES) [19] and engineering examinations [20] are reported annually by the UT System Board of Regents (Board) in their Accountability and Performance Report [21] and by the Legislative Budget Board [22] as one of its measures of university performance. In addition, the THECB reports teacher production and certification rates as part of its Accountability System [23]. UTSA also uses the results of licensing examinations to enhance student achievement. The College of Business monitors the pass rates for the CPA examination to gauge student achievement. The results have been used to encourage undergraduates to enter a master’s program, prompt students to choose elective courses that are relevant to the exam [24], review content where UTSA student performance lags behind other schools, and contract for a significantly discounted CPA review course [25] for UTSA students. The College of Education and Human Development monitors the teacher certification exam [26] and provides monthly reports [27] to departments. Results are provided to allow for comparison of current to past performance. Data for specific competencies are identified and analyzed by faculty to determine student strengths and weaknesses, which faculty can use to adjust curriculum if needed. The Teacher Certification Student Services Team [28] uses this data to determine how to help support students in passing the teacher certification exams. These reviews have resulted in such improvements as hiring more and better qualified persons to conduct Teacher Certification Review sessions [29], offering tutoring sessions for individuals, revision of the field placement sites observation forms [30], and creating new positions to support students and faculty such as the Field Placement Coordinator [31]. The Department of Civil Engineering uses the subscores of the Fundamentals of Engineering exam [32] to assist in program improvement [33] by incorporating practical applications and scheduling software into courses. 461 Job Placement Rates Job placement rates are reported annually in the UT System Accountability and Performance Report [34]. In this report, 85 percent of recent UTSA graduates are employed or enrolled in graduate or professional school. In addition, the THECB Accountability System provides employment information through the Automated Student and Adult Learner Follow-Up System Report [35]. This report includes employment information such as salary information by student major, employment rates and the top ten industries for employment for graduates. The 2006-2007 Exit Cohort data revealed an overall employment rate (working only and working and enrolled) of 79.2 percent for undergraduate completers and 81.5 percent for graduate completers. In comparison, the employment rate for students who left UTSA before completing their degree was 66.5 percent. UTSA Career Services sends a Destination Survey [36], which has an 11 percent response rate to all graduating students approximately six weeks after graduation. Follow-up surveys are sent at three, six, and nine month intervals. The responses are reviewed and logged into each graduates’ electronic file, held in Career Services. Career Services staff use this data to run reports [37] on job placement by major, salary information, and employer. The Career Services staff works to develop contacts and relationships with employers to provide additional employment opportunities for UTSA graduates. Career Services conducts an Employer Survey [38], which has a 93 percent response rate that asks employers to rank UTSA graduates on several characteristics such as general knowledge, communication and listening skills, and preparation in the field. In addition, the respondents are asked to compare UTSA graduates to graduates they have hired from other universities. Career Services provides copies of the survey results [39] to academic departments upon request so they are aware of their graduates’ placement rates and the sectors in which they are working. This data is reviewed to determine those areas that Career Services can help to prepare UTSA graduates for a successful career. Colleges at UTSA use job placement data in various ways to improve the educational experience. Currently, the College of Engineering uses this data to promote the importance of internship and research experiences and to improve students’ interviewing skills. The most comprehensive of the college-based efforts occurs in the Center for Student Professional Development (CSPD) [40] in the College of Business. The CSPD uses this data on job placement to gauge the assistance that students need 462 in the job search process. The CSPD provides one-on-one resume review and interview preparation as well as group workshops on job search skills through the Career Action Program [41]. A variety of other methods are used by academic programs to assess the content validity and currency of educational programs from the employers’ perspectives. The Department of Architecture meets with the local chapter of the American Institute of Architects (AIA) to identify areas of improvement in the curriculum. Most recently, AIA indicated a need for UTSA graduates to have experience with a particular software (Revit). In response, the Department of Architecture incorporated an introduction to this software in its digital drawing course [42]. The Dean of the College of Liberal and Fine Arts meets monthly with a group of eight community business and civic leaders who often share practical insights about student preparation which are passed on to the departments. Similarly, in the College of Public Policy, the Public Administration program has developed an ethics course [43] based on input from the department’s advisory board. In the College of Sciences, employer concerns have led to changes in the Environmental Science curriculum (e.g., field techniques for plant and animal sampling have been added to the curriculum and students are taught how to write a wildlife management plan). More systematically, Computer Sciences actively solicits recommendations from major employers (e.g., IBM, USAA) regarding desired characteristics of graduate program curricula. Documentation: Document Source of Document [1] Comprehensive Standard 3.3.1.1 Located within the UTSA Compliance Certification Report [2] 2007-08 Accountability & Performance Report University of Texas System (UT System) Website Accountability [3] Higher Education Accountability System Texas Higher Education Coordinating Board (THECB) Website [4] Performance Measure Reporting in ABEST Legislative Budget Board (LBB) Website [5] The Tomas Rivera Center for Student Success UTSA Website 463 Document Source of Document [6] Core Curriculum Courses Completion Analysis – 2006-2007 Academic Year N/A [7] 2007-2008 Academic Year Supplemental Instruction Program Briefing N/A [8] UTSA Supplemental Instruction Program 20072008 Academic Year N/A [9] UTSA Graduation Initiative UTSA Website [10] Graduation Initiative’s Late Intervention Program Graduation Initiative Website [11] Principles of Accounting Competency Exam N/A [12] Biology First Year Courses Undergraduate Catalog 20082010 [13] Retention and Graduation in UTSA Degree Seeking Cohort UTSA Fall 2008 Fact Book [14] TRC Program Graduation Rate Summary Tables N/A [15] UTSA Graduation Improvement Plan N/A [16] COEHD Graduation Improvement Plan N/A [17] Graduation Initiative Website UTSA Website [18] COEHD Spring 2009 Update N/A [19] Teacher Education/Certification (TExES) Educational Testing Services Website [20] Engineering Examination Texas Board of Professional Engineers Website 464 Document Source of Document [21] Licensing Exam Results N/A [22] LBB Licensing Exam Results N/A [23] THECB Teacher Certification (TExES) Report N/A [24] Preparing for the CPA Examination at UTSA N/A [25] CPA Exam Review email N/A [26] State Board for Educator Certification – Initial Pass Rates by Entity N/A [27] Teacher Certification (TExES) Exam Results – Physical Education N/A [28] Teacher Certification (TExES) Services Team N/A [29] Teacher Certification (TExES) Review Sessions N/A [30] Revision of Student Teaching Forms: Summer 2008 N/A [31] Job Performance Criteria for Field Placement Coordinator N/A [32] Fundamentals of Engineering Examination Results N/A [33] Civil Engineering Assessment Report 2007 N/A [34] UTSA Accountability Profile N/A [35] THECB Automated Student and Adult Learner Follow-Up System Report N/A [36] UTSA Destination Survey – May 2008 Graduates N/A 465 Document Source of Document [37] December 2007 Graduates Destination Survey Results N/A [38] UTSA Career Services Employer Satisfaction Survey N/A [39] UTSA Career Services Employer Satisfaction Survey Results N/A [40] Center for Student Professional Development College of Business Website [41] Career Action Program College of Business Professional Programs [42] ARC Syllabus N/A [43] PAD 5303 Course Description N/A 466 Federal Requirement 4.2 - Program Curriculum The institution’s curriculum is directly related and appropriate to the purpose and goals of the institution and the diplomas, certificates, or degrees awarded. Compliance Judgment: Compliance Narrative: The curriculum of The University of Texas at San Antonio (UTSA) is directly related and appropriate to the purpose and goals of the institution and the diplomas, certificates, or degrees awarded. All degrees at UTSA are developed in accordance with the Texas Education Code (TEC), the Texas Higher Education Coordinating Board (THECB), and The University of Texas System (UT System). The content of each degree program at UTSA undergoes a systematic, comprehensive internal and external review and approval process to ensure that the purpose and goals of the institution, as defined in UTSA 2016: A Shared Vision (Strategic Plan) [1], are met. The internal process is undertaken by UTSA faculty and administrators; the subsequent external process is carried out first by the UT System and finally by the THECB. Narratives for Core Requirement 2.7.2 [2], Comprehensive Standards 3.3.1.1 [3], 3.4.1 [4] and 3.5.3 [5], and Federal Requirement 4.4 [6] describe the review process. TEC, Chapter 71 [7] provides rules and information regarding UTSA. TEC, Chapter 71, Section 71.01 [8], defines UTSA as “a coeducational institution of higher education in Bexar County.” Section 71.02 [9] states that “the organization and control of UTSA is vested in the Board of Regents” (Board) of The UT System. Section 71.03 [10] states that the Board “may prescribe courses leading to such customary degrees as are offered at leading American universities and may award those degrees.” It also indicates that the degrees offered by UTSA may include baccalaureate, master's, and doctor's degrees and their equivalents. The TEC further stipulates that the institution may not establish department, school, or degree programs without the prior approval of the THECB. UTSA offers degrees at all three levels in keeping with its statutory purpose. All these programs have been reviewed and approved by The UT System and the THECB. All degree programs at UTSA are approved by the THECB and have undergone its rigorous approval process. The extensive criteria for new baccalaureate and master’s degree programs can be found in the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 [11];, the detailed criteria for new doctoral degree programs can be found in the TAC, Title 19, Part 1, Section 5, Subchapter C, Rule 5.46 [12]. These criteria are designed to ensure UTSA’s programs comply with the approved 467 purpose of the institution and to assure the quality and likelihood for success of programs that receive approval. The standards used by The UT System for review and approval of academic program proposals are described in the Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 [13], which specifies that “[n]ew university degree and certificate programs should be consistent with the higher education goals and mission of the State of Texas, The U.T. System, and the offering institution.” All proposals submitted by UTSA for new degree programs are developed in accordance with THECB and UT System rules. The proposals for the Bachelor of Arts degree program [14], which was judged to be a non-substantive change, and the Doctor of Philosophy in Anthropology degree program [15], which was judged to be a substantive change, are provided as examples. In addition, prior to implementation, new program proposals are forwarded to the Commission on Colleges of the Southern Association of Colleges and Schools if they involve substantive changes. See the narrative for Comprehensive Standard 3.12.1 [16] for detailed information on substantive changes. The UT System and the THECB have approved a total of 131 degree programs at UTSA [17], [18]. This includes 64 baccalaureate, 46 master’s, and 21 doctoral programs. The approval of each program was based on the program requirements and justifications submitted to UT System and the THECB, including alignment with UTSA’s purpose and mission. Catalog Review Process The contents of the undergraduate and graduate catalogs are reviewed every two years, on a staggered cycle, to ensure that existing programs continue to be directly related and appropriate to the purpose and goals of the institution and to the diplomas, certificates, and degrees awarded. For example, the process of revising the Undergraduate Catalog 2010-2012 commenced in fall 2008; revision of the Graduate Catalog 2011-2013 will begin in fall 2009. To start the revision process, the dean of Undergraduate Studies or the dean of the Graduate School, as appropriate, sends instructions [19] for revising the catalog to the college deans and department chairs. The revision of the content for existing degree programs starts with departmental curriculum committees. The proposed changes to the degree requirements are then reviewed [20] and approved in sequence by the department chair, college curriculum committee, dean of the college, dean of Undergraduate Studies or dean of the Graduate School, the Graduate Council (for graduate degree programs only), the Faculty Senate, and the provost and vice president for Academic Affairs. After these approvals are 468 obtained, the president submits all catalog changes to The UT System for final approvals. Documentation: Document Source of Document [1] UTSA 2016: A Shared Vision (Strategic Plan) UTSA 2016: A Shared Vision Website [2] Core Requirement 2.7.2 Located within the UTSA Compliance Certification Report [3] Comprehensive Standard 3.3.1.1 [4] Comprehensive Standard 3.4.1 [5] Comprehensive Standard 3.5.3 [6] Federal Requirement 4.4 [7] Texas Education Code (TEC), Chapter 71 Texas Statutes - Education [8] TEC, Chapter 71, Section 71.01 TEC, Chapter 71 [9] TEC, Chapter 71, Section 71.02 [10] TEC, Chapter 71, Section 71.03 [11] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.45 TAC, Title 19, Part 1, Chapter 5, Subchapter C [12] TAC, Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [13] Rules and Regulations of the Board of Regents (Regents’ Rules), Rule 40307 Regents’ Rules [14] Non-Substantive Degree Program Proposal – Bachelor of Arts Degree N/A 469 Document Source of Document [15] Request for Authorization to Establish a Doctor of Philosophy in Anthropology Degree Program N/A [16] Comprehensive Standard 3.12.1 Located within the UTSA Compliance Certification Report [17] Texas Higher Education Coordinating Board (THECB) Approval of Bachelor of Arts Degree in Art N/A [18] THECB Approval of Bachelor of Arts Degree in Construction Management N/A [19] Instructions for Revision of the Undergraduate Catalog 2010-2012 N/A [20] Revision Schedule for Undergraduate Catalog 2010-2012 N/A 470 Federal Requirement 4.3 - Publication of Policies The institution makes available to students and the public current academic calendars, grading policies, and refund policies. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) makes available to all students and the public current academic calendars, grading policies and refund policies through the University website and print publications. The academic calendar [1], accessible on the UTSA website, provides key dates and deadlines. In addition, the Automated Student Access Program (ASAP) [2] contains registration instructions, final exam schedules and class schedules for each semester. The 2008-2009 Information Bulletin [3], which is available electronically through ASAP and updated annually, contains clearly defined grading policies for undergraduate [4] and graduate students [5], as well as a detailed explanation of refund policies [6]. The Office of the Registrar's homepage [7] has links to the Information Bulletin, class schedules, and the academic calendar. Printed copies of the Information Bulletin are also available to students and the public through the Office of the Registrar. Documentation: Document [1] Academic Calendar Source of Document UTSA Website - Current Students [2] Automated Student Access Program (ASAP) [3] 2008-2009 Information Bulletin [4] Grading Policy for Undergraduate Students 2008-2009 Information Bulletin [5] Grading Policy for Graduate Students [6] Payment and Refund Policies [7] Office of the Registrar UTSA Website 471 Federal Requirement 4.4 - Program Length Program length is appropriate for each of the institution’s educational programs. Compliance Judgment: Compliance Narrative: Program length is appropriate for each of The University of Texas at San Antonio’s (UTSA) educational programs. UTSA’s institutional policy on program length for all degree programs follows the standards required by the Texas Higher Education Coordinating Board (THECB) and The University of Texas System (UT System). As of October, 23, 2008, The UT System and the THECB have approved a total of 131 degree programs offered at UTSA: 64 baccalaureate, 46 master’s, and 21 doctoral. In addition to the initial approval, each program is reviewed and updated every two years during catalog revision cycles. Undergraduate Program Length Texas Education Code (TEC), Chapter 61, Section 61.0515 [1] places a statutory limitation on the number of student credit hours (SCH) required for undergraduate degrees offered by public institutions. According to this statute [1], for students entering institutions of higher education beginning in fall 2008, the undergraduate degree requirements cannot exceed the Southern Association of Colleges and Schools (SACS) minimum SCH requirements (currently 120 SCH) unless the institution has a compelling academic reason to do so. The section on “Bachelor Degree Requirements” [2] in the Undergraduate Catalog 2008-2010 states that students must “[c]omplete a minimum of 120 semester credit hours, 39 of which must be upper-division.” As shown in the Bachelor’s Degree Programs Semester Credit Hours Table [3], all UTSA’s bachelor degree programs require at least 120 SCH. The requirements for each undergraduate degree offered at UTSA are detailed in the Undergraduate Catalog. Graduate Program Length The THECB’s Standards for New Baccalaureate and Master’s Degree Programs [4] requires a minimum of 30 SCH for master’s degree programs awarded in Texas. It specifies that SCH requirements for master’s degrees should be comparable to the number of SCHs required for similar degrees in the state. The THECB also requires a minimum of 18 SCH of course work in the major for master’s degree programs. Master’s degree programs at UTSA require between 30 and 60 SCH, as shown in the Master’s Degree Programs Semester Credit Hours Table [5]. The requirements [6] for 472 master’s degrees offered at UTSA are described in detail in the Graduate Catalog 20092011. The criteria for new doctoral degree programs in Texas are described in the Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 [7]. This rule does not specify a minimum number of SCHs for doctoral degree programs. However, UTSA’s doctoral programs require between 60 and 115 SCH (depending upon prior undergraduate and master’s preparation), similar to what is found at other doctoral degree granting institutions in the state and the nation. The number of SCH required for doctoral programs is shown in the Doctoral Degree Programs Semester Credit Hours Table [8]. The requirements [9] for doctoral degrees offered at UTSA are described in detail in the Graduate Catalog 2009-2011. To review all the graduate programs offered at UTSA, see the Graduate Catalog 2009-2011 [10]. Documentation: Document Source of Document [1] Texas Education Code (TEC), Chapter 61, Section 61.0515 TEC, Chapter 61 [2] Bachelor’s Degree Requirements Undergraduate Catalog 20082010 [3] Bachelors’ Degree Programs Semester Credit Hours Table N/A [4] Texas Higher Education Coordinating Board THECB Website - Publications / (THECB) Standards for New Baccalaureate and Reports Master’s Degree Programs [5] Master’s Degree Programs Semester Credit Hours Table N/A [6] Master’s Degree Regulations Graduate Catalog 2009-2011 [7] Texas Administrative Code (TAC), Title 19, Part 1, Chapter 5, Subchapter C, Rule 5.46 TAC, Title 19, Part 1, Chapter 5, Subchapter C [8] Doctoral Degree Programs Semester Credit Hours Table N/A 473 Document [9] Doctoral Degree Regulations Source of Document Graduate Catalog 2009-2011 [10] Graduate Program Requirements & Course Descriptions 474 Federal Requirement 4.5 - Student Complaints The institution has adequate procedures for addressing written student complaints and is responsible for demonstrating that it follows those procedures when resolving student complaints. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) has adequate procedures for addressing written student complaints and follows those procedures when resolving student complaints. The steps necessary to resolve various types of issues or complaints, regardless of whether they are academic or nonacademic in nature, may be found in the 2008-2009 Information Bulletin - “General Academic Regulations” [1] and “Administrative Policies and Procedures” [2]. General Complaints The 2008-2009 Information Bulletin, Appendix E (Student Grievances) [3] recommends that if a student experiences a problem with a University employee, he or she should try to resolve the problem with the employee or, if that does not help, then with the employee’s supervisor. Additionally, any student who thinks the Student Code of Conduct [4] has been violated by another student is advised to file a complaint through the Office of Student Judicial Affairs [5]. The Student Ombudsperson [6], who is located in the Office of the Vice President for Student Affairs (VPSA), is another source of assistance for UTSA students who need help with resolving complaints. The ombudsperson listens to students’ concerns in a confidential and safe environment, provides and clarifies information, identifies and evaluates options, and communicates with other University representatives or departments as necessary to respond to and resolve students’ concerns in a timely manner. Students can also access a Student Concern Form electronically [7]. The 2007-2008 Student Ombudsperson Annual Report [8] demonstrates that policies and procedures for the resolution of students’ complaints are followed by providing details regarding the role of the ombudsperson, statistics about the types of individuals served, the types of concerns raised, and recommendations to the University for changes or improvements. 475 Complaints Regarding Academic and Grade Disputes Parents or students are allowed to challenge the accuracy of educational records under the Family Educational Rights and Privacy Act (FERPA) [9]. Details regarding the challenge, review, and formal hearing process are published in the 2008-2009 Information Bulletin - “Administrative Policies and Procedures” [2]. The University’s academic and grade grievance procedures are described in the 20082009 Information Bulletin - “General Academic Regulations” [1]. Students are advised to resolve grade or other academic complaints with the faculty member involved, but if the two cannot agree, the student can file an appeal with the department chair. The next level of appeal is the dean of the college. If the student is dissatisfied with this decision, an appeal can be made to the dean of Undergraduate Studies or the dean of the Graduate School, as appropriate. A final appeal can be made to the Office of the Provost and Vice President for Academic Affairs. Examples of how the policies related to grade grievances are actually carried out are provided by the Office of the Vice Provost and Dean of Undergraduate Studies [10], [11], [12], [13], the Graduate School [14], [15], and the college deans [16], [17]. Complaints Regarding Nondiscrimination, Sexual Harassment and Sexual Misconduct General policy provisions related to nondiscrimination, sexual harassment and sexual misconduct, and consensual relationships are published in the UTSA Handbook of Operating Procedures (HOP), Chapter 9.1 [18]. This section defines discrimination, harassment, sexual misconduct, and sexual harassment, and provides both informal resolution options and formal complaints procedures. Faculty, staff, administrators, and students can report any concerns about discrimination or sexual harassment to the Office of Equal Opportunity Services (EOS) [19]. Examples of how the policies relate to discrimination, harassment, sexual misconduct, and sexual harassment are provided by EOS [20]. The initial "RP" does not refer to a specific person, but rather is a generic acronym meaning "Responding Person." Prohibitions against romantic and sexual relationships, even if consensual, “between a faculty member and a student who is enrolled in the faculty member’s course or who is otherwise under the supervision of the faculty member” or “between a supervisor and a person under his or her supervision” are specified in the HOP, Chapter 9, Section 9.4 [21]. HOP, Chapter 5, Section 5.12 [22], addresses the procedures that should be followed by students who believe they are victims of sexual assault. It states that all such incidents should be reported to the University Police. In addition, students may 476 also report an assault to the Office of Student Judicial Affairs for disciplinary action regardless of whether or not the student has decided to press criminal charges. Complaints Regarding Disabilities HOP, Chapter 9, Section 9.2 [23], provides information about the University offices that assist persons with disabilities. This section also details the informal and formal grievance procedures for students, faculty, staff and visitors with disabilities. Disability Services [24] coordinates services, accommodations and equipment for students with disabilities. It also assists students with the informal resolution of complaints [25]. Complaints Regarding Customer Relations UTSA’s policy for handling complaints accords with the Texas Government Code (TEC), Chapter 2114 [26], and is described in the UTSA Compact with Texans [27]. This document includes UTSA’s customer service policy, customer service principles, and an email address to which complaints may be sent. In addition, the president invites comments and questions about UTSA and provides an email address on his webpage [28] for this purpose. The Business Operations Team in the Office of Facilities [29] handles customer complaints, which are monitored daily and kept in a manual log [30], [31], [32]. Complaints are then referred to the appropriate University offices or departments for resolution. A summary of customer service is found in UTSA's Report on Customer Service 2008 [33]. Documentation: Document Source of Document 2008-2009 Information Bulletin [1] General Academic Regulations [2] Administrative Policies and Procedures [3] Appendix E (Student Grievances) [4] Student Code of Conduct [5] Office of Student Judicial Affairs UTSA Website [6] The Student Ombudsperson Student Affairs Website [7] Student Concern Form Student Affairs Website - 477 Document Source of Document [8] 2007-2008 Student Ombudsperson Annual Report Student Ombudsperson [9] Family Educational Rights and Privacy Act (FERPA) N/A [10] Grade Grievance - Dean of Undergraduate Studies 1 N/A [11] Grade Grievance - Dean of Undergraduate Studies 2 N/A [12] Grade Grievance - Dean of Undergraduate Studies 3 N/A [13] Grade Grievance - Dean of Undergraduate Studies 4 N/A [14] Grade Grievance - Dean of Graduate Studies 1 N/A [15] Grade Grievance - Dean of Graduate Studies 2 N/A [16] Grade Grievance – Dean of College of Liberal and Fine Arts N/A [17] Grade Grievance - Dean of College of Business N/A [18] Handbook of Operating Procedures (HOP), Chapter 9, Section 9.1 HOP Table of Contents [19] Office of Equal Opportunity Services UTSA Website [20] Equal Opportunity Examples N/A [21] HOP, Chapter 9, Section 9.4 HOP Table of Contents [22] HOP, Chapter 5, Section 5.12 [23] HOP, Chapter 9, Section 9.2 [24] Disability Services UTSA Website 478 Document Source of Document [25] Disability Services Example N/A [26] Texas Government Code, Chapter 2114 Texas Statutes - Government [27] UTSA Compact with Texans Audit, Compliance, and Risk Services Website [28] Office of the President UTSA Website [29] Business Operations Team Office of Facilities Website [30] Comments and Complaints Log 1 N/A [31] Comments and Complaints Log 2 N/A [32] Comments and Complaints Log 3 N/A [33] UTSA's Report on Customer Service 2008 Audit, Compliance, and Risk Services (ACRS) Website Statutorily Required Reports 479 Federal Requirement 4.6 - Recruitment Materials Recruitment materials and presentations accurately represent the institution’s practices and policies. Compliance Judgment: Compliance Narrative: Recruitment materials and presentations accurately represent the practices and policies of The University of Texas at San Antonio (UTSA). The Office of Undergraduate Admissions (Admissions) [1] has primary responsibility for undergraduate recruitment; the Graduate School [2] oversees graduate recruitment. Undergraduate Recruitment Admissions [1] provides information to prospective undergraduate (UG) students through print publications, the undergraduate admissions website, and presentations by Admissions staff. Print Publications The print publications provided to prospective students include the Undergraduate Admissions Viewbook [3], the UG Admissions Flier [4], the UG Admissions Roadmap [5], and the International Programs Brochure [6]. A two-year production cycle provides timely updates to ensure the accuracy of these publications. Each spring, Admissions staff conduct a review to identify changes to policies, procedures, and student services, and to incorporate changes into these publications. To verify accuracy, drafts of revised publications are forwarded to those areas of the University whose policies, procedures, and services are addressed in the publications. Recommended changes are incorporated into the text. The updated publications are made available to the public by the start of the student recruitment season in September. Website The Admissions website [1] provides the information prospective students need to apply for admission to the University. Admissions recruitment, processing, and administrative staff are charged with reviewing and providing updates to their respective sections of the website on an ongoing basis. In addition, these experts review and approve content provided to prospective students via third-party-hosted websites such as ApplyTexas [7]. Colleges and departments that choose to provide information to 480 prospective undergraduate students on their websites do so by linking to the Admissions website, thus ensuring accuracy of information provided. Presentations The recruitment staff makes presentations [8] to prospective undergraduate students at on- and off-campus recruitment events. The staff receives annual training to ensure that the presentations are standardized and accurately reflect UTSA’s practices and policies. This training takes place each year in advance of the recruitment season and is updated by UTSA personnel from Academic Affairs, Student Affairs, and Business Affairs divisions of the University. These regular updates ensure that prospective students receive accurate information about policy, academic programs, student programming and services, as well as how these areas interact with students. Graduate Recruitment The Graduate School, with the collaboration and participation of the academic colleges and graduate program faculty and staff, coordinates graduate recruitment at UTSA. The Graduate School recruitment staff is comprised of the director of Recruitment and Retention, the assistant director of Recruitment and Retention, a full-time graduate recruiter, a temporary assigned staff member, and several graduate assistants. The Graduate School provides information to prospective graduate students that accurately represents institutional policy, practice, and services. Information is provided through print publications, the Graduate School website [2], and presentations by Graduate School recruitment staff. Graduate program materials are revised annually to ensure accuracy. Print Publications The print publications provided to prospective graduate students include the Graduate School Viewbook [9] and the Doctoral Brochure [10]. The process for updating these publications begins in November of each year, when the Graduate Schools’ director of Recruitment and Retention meets with staff from the Office of University Publications [11] to go over design and content ideas. In early spring (February or March), the colleges are asked to provide updated material for their sections of the recruitment materials. The director of Recruitment and Retention, the assistant dean in the Graduate School who oversees catalog updates, and the manager of Admissions verify policies and procedures in recruitment materials. All information is finalized no later than May. In addition, graduate programs produce flyers or brochures [12], [13], [14], [15], [16], [17], [18] that describe their programs, which are included in biweekly mailings to 481 prospective studies and in recruitment materials. Faculty, students, and staff are also encouraged to take these flyers or brochures to academic and community events to highlight the specifics of each program. The process for updating college and departmental publications begins in February of each year when the graduate recruiter within the Graduate School contacts the academic colleges and departments to review the text for their brochures and to obtain updates or changes. Staff in the Graduate School review this information in conjunction with the current graduate catalog to ensure accuracy. The assistant director of Recruitment and Retention reviews the student services information and collaborates with all relevant offices to make sure the information is correct. The final versions of the recruitment materials are available by late July, in time for the next recruitment cycle. A description of all academic program information [19] is provided on the Graduate School website. Website The Graduate School has an interactive website [2] where prospective graduate students can obtain information on admissions and available programs and services. The director of Recruitment and Retention oversees the content and maintenance for the website. Once a new catalog is published, the recruitment/retention staff members regularly review and update the website to ensure accuracy and alignment with the most current policies, procedures, and program information. Further updates and maintenance occur on a daily basis. The Graduate School checks the websites of colleges and departments that provide information regarding admissions, programs and services to prospective graduate students to ensure accuracy. Presentations The director of Recruitment and Retention and the graduate recruitment staff conduct presentations [20], both on- and off-campus, often in coordination with the academic colleges. The director of Recruitment and Retention has standardized these presentations to ensure accuracy and consistency of information. The Graduate School recruitment staff go through training before they make presentations. They review all current admissions policies and procedures in accordance with the current graduate catalog, which is updated based on program faculty and staff input and Graduate Council approval. The recruitment staff ensures that the presentations have current and correct information on requirements, programs offered, and deadlines. 482 Documentation: Document Source of Document [1] Office of Undergraduate Admissions UTSA Website [2] The Graduate School [3] Undergraduate Admissions Viewbook N/A [4] Undergraduate Admissions Flier N/A [5] Undergraduate Admissions Roadmap N/A [6] International Programs Brochure UTSA Website [7] ApplyTexas N/A [8] PowerPoint for Admissions N/A [9] Graduate School Viewbook N/A [10] Doctoral Brochure N/A [11] Office of University Publications UTSA Website [12] Flyers and Brochures – Master of Science in Applied Mathematics N/A [13] Flyers and Brochures – Ph.D. in Culture, Literacy, and Language N/A [14] Flyers and Brochures – Ph.D. in English N/A [15] Flyers and Brochures – Master of Science in Applied Statistics N/A [16] Flyers and Brochures – Master of Science in Health and Kinesiology N/A [17] Flyers and Brochures – Master of Music N/A [18] Flyers and Brochures – Ph.D. in Biology N/A 483 Document Source of Document [19] Academic Programs Graduate School Website [20] PowerPoint Presentation for On- and OffCampus Recruitment Events N/A 484 Federal Requirement 4.7 - Title IV Program Responsibilities The institution is in compliance with its program responsibilities under Title IV of the 1998 Higher Education Amendments. Compliance Judgment: Compliance Narrative: The University of Texas at San Antonio (UTSA) is in compliance with its program responsibilities under Title IV of the 1998 Higher Education Amendments. UTSA is currently authorized to participate in Title IV Federal Student Aid Programs in accordance with the federally required Program Participation Agreement (PPA) [1], the PPA Addendum [2], and an active Eligibility and Certification Approval Report (ECAR) [3]. The PPA agreement with the U.S. Department of Education approves the University to participate in all federal Title IV aid programs. The current PPA is valid through June 30, 2013. The PPA Addendum certifies that UTSA is approved to participate in the Department of Education’s Quality Assurance Program [4]. The University will be entitled to participate under this PPA Addendum until the Secretary issues a new addendum. UTSA submitted a renewal PPA to the Department of Education in March 2007 and received the current ECAR when the PPA was approved in September 2007. The ECAR demonstrates UTSA’s required recertification to participate in Title IV programs and provides institutional information such as primary administrators, state agency, accrediting agency and third party service providers. UTSA’s federal Title IV student aid programs undergo an annual compliance audit in accordance with the Office of Management and Budget Circular A-133: Audits of States, Local Governments and Nonprofit Organizations [5]. The most recent finalized audit was of the 2006-2007 Aid Year performed in September 2007 by representatives from the Texas State Auditor’s Office (SAO). The final audit report [6] is available electronically at the SAO’s website. The narrative for Comprehensive Standard 3.10.3 [7] provides details on the results of audits. Additionally, because UTSA participates in the Department of Education’s Quality Assurance Program, the Office of Student Financial Aid and Enrollment Services completes two mandatory annual Federal Student Aid Assessments [8] developed by the Quality Assurance Program. The office also performs other self-audits to ensure compliance with federal Title IV program requirements. UTSA complies with federal Title IV financial aid reporting requirements. Annually, UTSA submits the Fiscal Operations Report and Application to Participate (FISAP) 485 report to the Department of Education with an initial report in September [9] and an update report in December [10]. The FISAP demonstrates the University’s administrative capability and financial responsibility as required by Title IV regulations as it outlines all Title IV federal student aid funds received and expended during the previous aid/award year. The annual FISAP report also serves as the vehicle for the University to request federally funded awards for the next aid/award year. UTSA’s adherence to Title IV student financial assistance programs’ governing Code of Federal Regulations (CFR) Title 34, Chapter VI, Part 668, Subpart D [11], is demonstrated through provision of several types of mandatory information for students. The Office of Student Financial Aid and Enrollment Services maintains a website that provides federally required information about Title IV and other state and institutional financial assistance opportunities. The website explains the process of applying for financial aid [12], eligibility requirements [13], types of aid available [14], satisfactory academic progress policy [15] and the Family Educational Rights and Privacy Act (FERPA) policy [16]. The University also provides information to ensure compliance with the Student Right-to-Know and Campus Security Act through its Handbook of Operating Procedures (HOP), Chapter 5, Section 5.11 [17], which is based on CFR Title 34, Chapter VI, Part 668, Subpart D [11]. The UTSA Police Department publishes the mandatory campus security report [18] annually. The Police Department’s website [19] also provides other extensive information such as crime statistics, the daily blotter, police reports, the Texas Department of Public Safety’s sex offender list, and the current crime alert. The Student Right-to-Know and Campus Security Act also requires that the University publish institutional completion or graduation rates. Institutional retention and graduation rates [20], [21] are available from UTSA’s Office of Institutional Research’s web page in the UTSA Fall 2008 Fact Book. Documentation: Document Source of Document [1] Program Participation Agreement (PPA) N/A [2] PPA Addendum N/A [3] Eligibility and Certification Approval Report (ECAR) N/A 486 Document Source of Document [4] Quality Assurance Program (QAP) Department of Education Website -Information for Financial Aid Professionals (IFAP) - Participation Links / Programs [5] Circular A-133: Audits of States, Local Governments and Non-Profit Organizations Office of Management and Budget Website - Circulars [6] Federal Portion of the Statewide (Texas) Single Audit Report for the Fiscal Year Ended August 31, 2007 N/A [7] Comprehensive Standard 3.10.3 Located within the UTSA Compliance Certification Report [8] Federal Student Aid Assessments Department of Education Website - IFAP Participation Links / Programs / QAP / Tools for Schools [9] Fiscal Operations Report and Application to Participate (FISAP) Report, September 2008 N/A [10] FISAP Report, December 2008 N/A [11] Code of Federal Regulations (CFR) Title 34, Chapter VI, Part 668, Subpart D National Archives and Records Administration Website [12] Process of Applying for Financial Aid Student Financial Aid and Enrollment Services Website [13] Eligibility Requirements [14] Types of Aid Available [15] Satisfactory Academic Progress Policy [16] Family Educational Rights and Privacy Act (FERPA) 487 Document Source of Document [17] Handbook of Operating Procedures (HOP), Chapter 5, Section 5.11 HOP Table of Contents [18] 2008 Annual Security Report UTSA Police Department Website [19] UTSA Police Department UTSA Website [20] Retention and Graduation in UTSA Degree Seeking Cohort UTSA Fall 2008 Fact Book [21] Graduation Rates (Four, Five and Six Year) by Cohort 488