2013-12-06
THE ORAL EXAM
Go to classroom R18, bring ID
Come in good time!
45 min
15 minutes Test with 10 MC Questions
30 minutes preparation 3 questions
Of these three one main question
Fö 11 EXAM PREPARATION
To examiner
In groups of three
Answer on main question
Complement on the other two
Three new questions
Answer on main question
Complement on the other two
Jörgen Ljung (Nicolette Lakemond)
Kursansvarig TGTU04
LEDARSKAP
45 min-1hour
approximately
Feedback and indication
of grade
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2
How can a question look
like?
Criteria for grading
U (Fail)
<10
Fails to provide an
accurate answer
3
4
5
10-13
14-16
17-24
Provides an
accurate answer on
the question by
describing and
discussing the
answer
Provides an
accurate answer by
describing and
discussing the
answer, and linking
it to its appropriate
context in a
reflection
Provides an
accurate answer by
describing and
discussing the
answer, linking it to
its appropriate
context in a
reflection, showing
clearly how
different models/
theories are
connected to each
other, and by
providing an
accurate example
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You are a project manager of a product development project
facing the termination of your project. With the same group
you need to start development of a similar product based on
a different technology. You fear that the group will resist.
What approaches mentioned in Nahavandi could you use for
dealing with this resistance? Discuss and explain these
including their advantages and disadvantages.
TEST YOURSELF:
ARE YOU READY TO ANSWER THIS QUESTION?
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Example answer
•  The questions asks for approaches for dealing with
resistance to change – in essence the approaches are
summarized in table 9-3
•  Methods are
–  education and communication (+ facts, less resistance, - time
consuming)
–  participation and involvement (+ commitment, richer ideas, - timeconsuming, implementation of inappropriate change)
–  facilitation and support (+ fear, - time-consuming, high risk failure=
–  negotiation and agreements (+ easy, balance power, - time
consuming, expensive, further negotiation required)
–  Manipulation (+ quick, cheap, - mistrust, resentment)
–  explicit or implicit coercion (fast, effective short-term, - resentment,
morale problems, not long-term
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Example answer
•
The questions asks for approaches for dealing with resistance to change – in essence the approaches are summarized in
table 9-3
•
Methods are
–
–
–
–
–
–
•
education and communication (+ facts, less resistance, - time consuming)
participation and involvement (+ commitment, richer ideas, - time-consuming, implementation of inappropriate
change)
facilitation and support (+ fear, - time-consuming, high risk failure)
negotiation and agreements (+ easy, balance power, - time consuming, expensive, further negotiation required)
Manipulation (+ quick, cheap, - mistrust, resentment)
explicit or implicit coercion (fast, effective short-term, - resentment, morale problems, not long-term
In this case – there is a lack of info a fear of unknown (new technology), your project team consists of experts and has
power to block implementation, so the first two, and maybe even the third is most important (explain also why the others
are less important)
BEING ABLE TO EXPLAIN THESE METHODS, INCLUDING ADVANTAGES
AND DISADVANTAGES AND WHY THEY FIT IN THIS SITUATION ENOUGH
FOR A
3.
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2013-12-06
Example answer
But, we will check you understanding,
-  What is meant by facilitation and support?
ACTIVE LISTENING
Example answer
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Listening and talking to a (group
of) person(s) in a way that helps
them understand the change and
solve the problems related to the
change reduces fear
SUPPORTIVE COMMUNICATION
-  The proposed methods show clear support in
Visionary leadership as well – empowerment, vision,
teamwork
And IN ADDITION, if you are able to show that you understand how
different theories are connected to each other by e.g.:
The proposed three are effective in dealing with all three groups of causes for
resistance (individual, organizational, group), e.g. facilitation and support are
effective in reducing fear, this method is especially appropriate when causes
of resistance are related to the individual (e.g. fear of the unknown and fear of
failure), maybe less applicable to organizational and group causes of
resistance.
or…
connect approaches to visionary and exemplary leadership
or…
connect approaches to elements of learning organizations that facilitate
changes (long-term)
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+ EXAMPLE how to use
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Other example questions
Other example questions
•  Throughout your education, and even in this
course, you have been working in groups. In fact
you could compare your group to a selfmanaged team. Discuss and explain the
characteristics of self-managed teams and apply
these to group work in your studies.
•  As a Swedish manager you are about to close a
deal and order from a Chinese supplier. You are
on the spot and ask if they are able to deliver the
products on time. They answer: “Yes but it takes
extra hard working and the traffic is terrible
these days”. You get the feeling that you do not
get the underlying message and come to think
of Hall’s High-Context Low-Context model.
Analyse the situation based on this model.
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10
So, what other questions could you expect???
PUT YOURSELF IN
THE ROLE OF THE
TEACHER
e.g. What are obstacles to effective leadership?, What
is the trait era?, What are abilities and skills – do
they differ?, What is charismatic leadership?, What
is transactional leadership?, What are guidelines for
good delegation?, What is visionary leadership?,
What are methods for leadership development etc?
IF YOU WERE ME;
WHAT KIND OF
QUESTIONS WOULD
YOU HAVE ASKED?
CREATE YOUR OWN
DATABASE
TEST YOURSELF! – GO THROUGH THE TABLE OF
CONTENTS AND SEE IF YOU KNOW ABOUT ALL THE PARTS
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2013-12-06
KNOWING THE ANSWER IN YOUR HEAD
REMEMBER
THAT WE
WOULD MUCH
RATHER LIKE
TO SEE YOU
PASS THAN
FAIL!
≠
ARTICULATING OUT LOUD
PRACTICE IN
FRONT OF
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____ is change that occurs randomly
and suddenly without the specific
intention of addressing a problem.
MULTIPLE CHOICE
QUESTIONS
10 questions
Minor influence on grade
Increasing reliability
Reducing blackout effects
A.
B.
C.
D.
A. Planned
B. Unplanned
C. Revolutionary
D. Evolutionary
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Which of the following is NOT implied
in the textbook’s definition of
culture? (p. 34)
The belief that leaders are born rather than
made is part of which approach to
leadership? (p. 67)
Comprised of norms and values
Culture is a perception
There is a shared aspect of culture
Individuals of a culture use dissimilar terms to describe it
A.
B.
C.
D.
Scientific
Contingency
Case study
Trait
CULTURE CONSISTS OF COMMONLY HELD VALUES WITHIN A
GROUP OF PEOPLE. A SET OF NORMS, CUSTOMS, VALUES, AND
ASSUMPTIONS THAT GUIDES THE BEHAVIOUR OF A GROUP OF
PEOPLE. … CULTURE IS SHARED BY THE MEMBERS OF A GROUP.
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2013-12-06
Various definitions of leadership
include all but one of the following:
(p. 3)
SO, ARE YOU PREPARED?
A. Influence process
B. Goal achievement
C. Group phenomenon
D. Control
Good luck with studying!
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