Celebrating Over Fifty Years of Promoting Quality in the Heart of Illinois
Q-NOTES
http://www.hoiasq.org
Inside this issue:
The Chairman’s Corner
Technical Meeting Information
Quality Quotes and Biographies
Announcements and Items of Interest
Scholarship Information
Section Officers and Section Awards
January 2012
ASQ Section 1211 Mission Statement
To serve as a catalyst for quality improvement
by networking with our members and the
community to provide resources, training, and
professional development opportunities.
ASQ Section 1211 Vision Statement
Our vision is to be recognized by our ASQ
members, community and business leaders as
a true champion for promoting the quality
sciences.
The Chairman’s Corner
by Harry Bateman
Happy New Year to everyone!
I hope you all had a safe and enjoyable holiday season.
December was an important month for twenty-nine (29) of our members – they took ASQ
Certification exams the first Saturday of the month. As I write this ASQ hasn’t posted the
results, but I’d still like to offer my congratulations to all of you who were successful and
attained your first, or an additional, certification. If anyone didn’t pass this time, please
don’t give up. Renew your efforts, study again, and give it another try. ASQ certification
is a valuable asset to have in your resume.
The next exam date will be March 3. Good luck to anyone preparing for this round of
testing.
This month’s Technical Meeting is scheduled for January 17. There will be two
presentations that night. In the first Sikha Bhatacharya and I will give a short summary
report on the Northern Illinois Quality Conference. Then Gary Beckemeyer will describe
his experience as a judge at last year’s International Team Excellence competition. Look
for more information in this edition of Q-Notes.
Have a "Quality" day.
Harry Bateman
ASQ Section 1211 Chair
January 17, 2012 Technical Meeting
International Team Excellence Competition Judging
Presented by Ga
Gary Beckemeyer
And
2011 Northern Illinois Quality Conference Report
Presented by Si
Sikha Bhatacharya & Harry Bateman
Gary Beckemeyer will present on his experience as a judge for the latest International Team
Excellence Competition. Teams are judged on criteria ranging from Project Selection
through Team Management and Project Presentation. This is the second time Gary has
served as a judge for the competition.
Sikha Bhatacharya and Harry Bateman attended the 14th annual Northern Illinois Quality
Conference held on the campus of Northern Illinois University at Naperville, IL. They will
provide their insights on the conference. Section 1211 has been a longtime sponsor of the
event and 1211’s Dr. Bitthal Gujrati serves as the NIQC Logistics Support Chair.
When: Tuesday, January 17, 2012
Time: 5:00 – 8:00 PM
Location: Ravina on the Lakes
5236 W. Charter Oak Rd.
Peoria, IL 61615
Program
Check-in and networking
Opening Remarks
Dinner
Guest Speakers
5:15 p.m.
5:45 p.m.
6:00 p.m.
6:45 p.m.
Menu:
Hand-Carved Honey-Glazed Ham
Grilled Boneless Chicken Breast w/ Sauces
Tossed Salad w/ Dressings (Ranch, French
& It.)
Buttered Parsley Potatoes
Scandinavian-Style Vegetables
Fruit Jell-O Salad
Rolls & Butter
Coffee, Iced Tea
$15.00 for ASQ members, $18.00 for guests.
(Student Chapter members eat free, Other Students - $7.00)
To make reservations, please send an e-mail to
hoisection1211@gmail.com or contact Mary Hottell-Clymer
at 309-369-3421 or m.hottell-clymer@comcast.net
Feel free to bring a friend or relative!
Please make reservations by Friday, January 13th!
If you do not wish to dine but would like to come for the Guest Speaker’s presentation, there
will be no charge but please send in a reservation and indicate “Speaker Only”.
If you have made a reservation and then find out that you can’t attend please send us a
message at hoisection1211@gmail.com and let us know.
Quality Biography Kaoru Ishikawa 1915‐1989
Kaoru Ishikawa was a prime mover of quality in Japan who believed in
quality through leadership. His six quality concepts form the basis for a
holistic approach that is the unique Japanese approach to quality
improvement. Ishikawa’s focus on customer satisfaction is the foundation
of quality today, and as the father of quality control circles, he believed in
worker involvement, education, and personal commitment. By improving
the quality of the way we work together, Ishikawa saw a way to improve
the quality of life in the world. He is the creator of the Fishbone Diagram
for problem solving, shown below being used to bring out the causes of a
car that has failed to start.
The “Fishbone” diagram is
also known as the
Cause & Effect diagram
and the Ishikawa diagram
“A bad system will defeat a good person every time.” – W. Edwards Deming
“Tell me and I will forget, show me and I may remember, involve me and I’ll
understand.”
– Chinese Proverb
Mark your calendars for February 21, 2012
The February Technical Meeting will be our annual Student Night at Bradley University.
Bradley students will be presenting their projects.
More information in the February edition of Q-notes
ASQ Exam Registration Deadline Rapidly Approaching
The deadline for those wanting to register to take an ASQ certification exam
on March 3rd is Friday January 13, 2012
John Wilder Tukey (1915-2000) American Statistician
John Wilder Tukey ushered in a new era of statistics. He questioned
the Fisherian assumptions (Ronald A. Fisher, 1890-1962, English
statistician and geneticist) of regular uncertainty and gave insight into
the irregularity of the real world. Whereas Fisher taught that statistics
could be mathematically modeled to a point where one could seek
optimal solutions to fairly well proposed problems, Tukey showed a
world in which most of the old assumptions were open to question. His
life's work consisted largely in discovering how to collect and analyze
data, and in teaching us how to cope with a world in which there is not
only uncertainty, but also uncertainty about the uncertainty. Tukey is
best remembered for his work in the development of the FFT algorithm
and the box plot.
ASQ Distinguished Service Medals The ASQ Board of Directors has approved the following members at their November 2011 meeting to receive the Distinguished Service Medal. The recipients will be recognized at ASQ’s World Conference on Quality and Improvement, May 21‐23, 2012, in Anaheim, CA. Sister Mary Jean Ryan, FSM: For her distinguished contributions to the quality profession by extending the reach of quality into the healthcare profession, and by living a role‐model life that demonstrates the heart of quality in service to humankind. Dr. James L. Bossert: For his dedication and energy to promote and lead by example in the pursuit of quality; for his desire to help others learn and succeed in the quality profession; and for his sustained service to ASQ to improve the process and methods utilized that paved the way to ASQ’s standing as a world leader in quality. Scholarship Applications must be postmarked no later than March 1, 2012
For anyone who is interested in attending our monthly Leadership Committee Meetings,
please contact Harry Bateman at Bateman_Harry_D@cat.com. Currently meetings are being
held every second Monday of the month at 4:30 p.m. You are welcome to join us.
ASQ - Heart of Illinois Chapter 1211
Officers & Committees for 2011-2012
Office
Chair
Assistant(s)
Section Chairman
Harry Bateman
Chair-Elect
Chair-Elect
Michael McCabe
Secretary
Trent Tippey
Doug Hiller
Treasurer
Scott Orr
Shane Miller
Nominating Committee
Paul Carver
Clyde Leach / Jim Smith
Membership Committee
Jim Smith
Jason Janssen / Shane Miller
Auditing
Mary Hottell-Clymer
Clyde Leach
ReCertification
Clyde Leach
Chris Barber
Education/Certification
Craig Miller
Dave Longanbach / Todd Johnson
Bradley Student Chapter
Dr K.S. Krishnamoorthi
Natalie Sutton
HOI Website (Internet Liaison)
Jennifer Twait
Scott Orr / Elena Burash
Member Development (Member
Upgrade)
Jason Janssen
Joe Cimino / Matthew Ward
Voice of the Customer (VOC)
Chris Barber
Sikha Bhatacharya
Planning/Arrangements
Mary Hottell-Clymer
Clyde Leach
Program
Jeff McKee
Matt Ward / Dianne Smith
Publicity / Newsletter
Robert Christopher-Murphy
Craig Miller / Elena Burash
Quality Management Plan
Michael McCabe
Dave Longanbach
Fund Raising
Mathew Ward
Krissa Dudley
Recognition
John Owen
Paul Carver / Darin Van Nattan
Historian
Randy Juskiv
Jim Smith
NIQC Liaison
Dr Bitthal Gujrati
None
Q-notes is published ten times a year by ASQ Heart of Illinois Section 1211. Special editions may be
published if warranted. If you have something you would like to see or announce in Q-notes please
contact Robert Christopher-Murphy at Christopher_Murphy_Robert_M@cat.com