THINK INDIA. THINK RETAIL. 2015 A DEFINITIVE VIEW ON INDIA’S RETAIL MARKET Foreword contents Think India. Think Retail. Introduction India Retail Bengaluru Chennai Hyderabad Kolkata Mumbai Metropolitan Region (MMR) National Capital Region (NCR) Pune Crystal-Gazing India’s Retail Potential Images used within the report are for indicative purposes only. Think India. Think Retail. Introduction The Indian retail landscape is among the most complex across the globe, but it offers immense potential for the enterprising business person. From the age-old kiranas or mom-and-pop stores, traditional retail in India gave way to modern retail formats, which elevated customer experience to new levels. Now, with several catalysts' at play, as listed in our E-tail chapter, e-tailing or the sale of products across media such as the Internet, telephone and television, has emerged as an idea whose time has come. Knight Frank presents this report in response to the industry's expectations of an in-depth analysis of the changing modern retail landscape in the country. Based on a mammoth primary survey of more than 30,000 retail outlets, this report captures the footprint of 23 retail product categories across the top seven metropolitan centres, namely Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Pune and Kolkata. Structure of retail market profiling and analysis presented in the report India Level Analysis • India level dynamics • Inter-city (7 cities) comparisons • Product category-wise (13 categories) comparisons City Level Analysis • City level dynamics • Inter-zone (5-8 zones) comparisons • Product category-wise (13 categories) comparisons Zone Level Analysis 10 Defining modern retail has always been an ambiguous area. For the purpose of our store-level field survey of modern retail outlets, all stores in a mall have been considered as modern retail constituents. In the case of retail stores on shopping streets, we have considered the stores to be part of the modern retail arena on the basis of the following characteristics: · The store provides a purchase invoice · The store is a recognised foreign/national brand, or has air conditioning Accordingly, all modern retail stores in malls and on major shopping streets in the city have been surveyed on parameters such as brand origin, product category and store size/area. Our survey has captured all stores that are occupied and operational. Vacant retail space in malls or shopping streets has not been considered. The objective of the study is to profile the dynamics of modern retail across parameters such as product categories, brand origin, store size and revenue in malls and shopping streets, and also to provide an overview of the direction of modern retail and its constituents, viz. brick and mortar modern retail and E-tail, for the next five years (2015–2019). As a result, retailers will be the primary beneficiaries of this seminal work. • Zone level dynamics • Product category-wise (23 categories) comparisons 11 Think India. Think Retail. Retail product categories presented in the report Pro uc c e or o e (re c c e ) e e Pro uc c e or cou r c e e 1 Apparel 1 Non-ethnic Menswear 2 Non-ethnic Womenswear 3 Non-ethnic nise Clothing 4 Ethnic wear 5 ids wear A field survey across the seven metropolitan centres was carried out during the fourth quarter of 2014, wherein each retail store in the malls and on major shopping streets was profiled based on the parameters mentioned above. The penetration of modern retail in total retail, and the rising influence of e-tailing at the zone (retail catchment) level for more than 40 zones have been studied. For this, we have estimated the total retail spending in each zone, based on the household consumer expenditure provided by Indicus Analytics. Using an econometric model, we have projected the household retail expenditure for the next five years (2015–2019) on the basis of change in variables such as household income, price, population and propensity to consume. The size of the brick and mortar modern retail market has been calculated by taking in to account the shop size (as mapped through our survey) and average trading density (ATD) of different product categories at city/zone level. ATDs have been collected by interactions with brands and Knight Frank retail broking team. These brick and mortar modern retail market projections are based on the change in variables such as urbanisation, household income, price, population and propensity to consume. While the base numbers for E-tail market size, growth rate and city share have been taken from the data announced by the E-tail industry and various other sources, our analysis of consumer behaviour has been utilised to calculate the zone-level penetration of E-tail. 2 Accessories 6 Accessories 3 Watches & Jewellery 7 Watches & Jewellery 4 Footwear 8 Footwear 5 Sportswear 9 Sportswear List of terms used in the report: 6 Home & Lifestyle 10 Home & Lifestyle Brand categorisation of retail stores 7 Personal Care 11 Eyewear 12 Salons & Spas 13 ther Personal Care Foreign Retail store owned/operated by a foreign national, eg. McDonald's, KFC, Dominos National Retail store present across India and owned/operated by an Indian national, eg. Café Coffee Day, Haldiram's Regional Retail store present in multiple cities in one of the regions in the country and owned/operated by an Indian national Local Single retail store and owned/operated by an Indian national photo studios, gyms, sports facilities, medical stores, dry cleaners, tailors, etc. 14 Cosmetics 15 F&B Fine Dining 16 F&B Cafes 17 F&B SR Brick and mortar modern retail Physical store offering products in the modern retail format. 8 12 Food & Beverages 9 Books, Gifts & Music 18 Books, Gifts & Music 10 Hyper/Supermarkets 19 Hyper/Supermarkets 11 Department Stores 20 Department stores 12 Electronics 21 Electronics 13 Entertainment 22 Family Entertainment Centres 23 Multiple es Occupied modern retail space Occupied or operational modern retail store. Market sizing a. Total retail spending modern retail spending + non-modern retail spending b. Modern retail spending brick and mortar modern retail spending + E-tail spending F&B QSR QSR Food and beverage quick service restaurant Shopping street Connected stores with 40% or more retail and brand presence 13 Think India. Think Retail. INDIA ANALYSIS Retail Landscape Chart 1 Total retail spending and penetration of modern retail in 2014 Space in sq ft Total retail spending (` bn) Top 7 cities 2% 17% 81% 3,586 79% 238 74% 899 86% 1,037 82% 319 90% 319 80% 225 76% 549 Pune 2% 19% NCR 3% 23% Mumbai 1% 12% olkata 16% 2% Hyderabad Delhi-NCR 9% 1% Chennai 18% 2% Bengaluru 21% Kolkata Brick and mortar modern retail 2% E-tail Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research Ÿ Mumbai Pune Hyderabad Ÿ Bengaluru 14 Chennai Ÿ Currently, the total retail spending in the top seven cities of India amounts to `3,586 bn (US 59.8 bn), with Mumbai accounting for the lion’s share, at 29 per cent This is followed by NCR and Bengaluru, at 25 per cent and 15 per cent respectively The modern retail penetration in the top seven cities of India stood at 19 per cent in 2014, of which brick and mortar modern retail was at 17 per cent and E-tail, at 2 per cent NCR has the highest penetration of brick and mortar Ÿ Ÿ modern retail, at 23 per cent, followed by 21 per cent in Bengaluru. Mumbai has only a 12 per cent penetration of brick and mortar modern retail A whopping 90 per cent of the retail market in Hyderabad is serviced by non-modern retail, compared to less than 75 per cent in NCR Currently, NCR has the highest penetration of E-tail in India, at 3 per cent The corresponding number for Mumbai and Hyderabad is 1 per cent each 15 Think India. Think Retail. Chart 2 Chart 3 Projected total retail spending and penetration of modern retail in 2019 Incremental requirement for brick and mortar modern retail space Space in sq ft Space in mn sq ft Total retail spending (` bn) Top 7 cities 13% 11% 76% 7,650 74% 545 67% 1,919 Pune 14% 12% NCR 18% 15% City Mumbai 9% 8% 83% 2,243 Bengaluru Kolkata 13% 12% 75% 5% Chennai 13% 88% 11% Bengaluru 18% Brick and mortar modern retail 77% 14% E-tail 69% Brick and mortar modern retail requirement in 2019 Annual Growth Rate (%) Incremental Average annual space incremental requirement from requirement of 2014-2019 space 12.6 17.2 6.5% 4.6 0.9 Chennai 6.3 8.1 5.2% 1.8 0.4 Hyderabad 4.8 6.3 5.8% 1.6 0.3 Kolkata 5.6 6.9 4.5% 1.4 0.3 Mumbai 14.1 18.1 5.0% 3.6 0.7 NCR 21.5 28.5 5.8% 7.0 1.4 Pune 5.4 7.0 5.2% 1.5 0.3 Top 7 cities 70.3 92.1 5.6% 21.5 4.3 589 Hyderabad 7% Occupied brick and mortar retail space in 2014 692 507 1,155 Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research Ÿ Ÿ Ÿ 16 The total retail spending in the top seven cities of India is projected to more than double, from `3,586 bn (US$ 59.8 bn) in 2014 to `7,650 bn (US$ 127.5 bn) in 2019. The share of modern retail is estimated to increase from 19 per cent to 24 per cent during that period While the share of E-tail is expected to jump by more than five times, from 2 per cent in 2014 to 11 per cent in 2019, the share of brick and mortar modern retail is expected to fall from 17 per cent to 13 per cent during the same period E-tail market spending in India’s top seven cities is likely to grow more than 10 times, from `72 bn (US$ 1.2 bn) in 2014 to `839 bn (US$ 14bn) in 2019, resulting in an annual growth rate of 64 per cent Ÿ Ÿ Ÿ Ÿ While E-tail will gain primarily at the expense of brick and mortar modern retail, it will attract consumers from nonmodern retail too. Non-modern retail’s share in the total retail spending is estimated to fall from 81 per cent in 2014 to 76 per cent by 2019 While NCR will continue to lead in terms of E-tail penetration at 15 per cent in 2019, it will be closely followed by Bengaluru, at 14 per cent E-tail penetration in cities like Pune, Chennai and Kolkata will be higher than Mumbai by 2019 Hyderabad will continue to be dominated by non-modern retail, with an 88 per cent share by 2019 Source: Knight Frank Research Ÿ Ÿ Considering the impact of E-tail, the requirement for brick and mortar modern retail is projected to increase from 70.3 mn sq ft in 2014 to 92.1 mn sq ft in 2019, resulting in a moderate annual growth rate of 5.6 per cent The top seven cities of India will require an incremental modern retail space of 4.3 mn sq ft per annum during 2015-2019 Ÿ Ÿ NCR will require the maximum amount of incremental space, at 1.4 mn sq ft per annum during 2015-2019. This will be followed by Bengaluru, at 0.9 mn sq ft per annum While Bengaluru is expected to witness the highest growth rate in space requirement, at 6.5 per cent per annum from 2014-2019, Kolkata will witness the slowest growth, at 4.5 per cent per annum 17 Think India. Think Retail. Chart 6 Chart 4 Chart 5 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 3,000 1500 Split of occupied modern retail space into malls and shopping streets 100% Ÿ 80% 60% 55% 70% 60% 41% 43% 52% 60% 2,500 TOP 7 CITIES 1200 40% 2,000 1,500 Ÿ 40% 45% 30% 40% 59% 57% 48% Bengaluru Chennai Hyderabad Kolkata Mumbai NCR Pune 20% 900 500 Ÿ 0% 600 Bengaluru Chennai Hyderabad Kolkata Mumbai NCR Pune Top 7 cities 0 Malls Shopping streets Source: Knight Frank Research Mumbai has the highest proportion of mall space in India, as 59 per cent of the total modern retail space in the city is represented by malls. This is followed by NCR and Pune The share of mall space is the lowest in Hyderabad, as more than 70 per cent of the total modern retail space is present in the various shopping streets of the city The modern retail space in Pune is represented fairly by malls and shopping streets, at 48 per cent and 52 per cent respectively. This is very similar to the mix observed at the top seven cities level 300 Chart 7 Ÿ Ÿ Ÿ 18 Ÿ Ÿ Ÿ 14 22 13 8 9 8 6 6 3 2 2 Accessories Books, Gifts & Music Sportswear Footwear Electronics 6 Personal Care NCR ranks first in terms of mall space per capita in India, at 536 sq ft per 1,000 population. This is followed by Bengaluru and Pune in second and third place respectively Hyderabad is ranked last when it comes to per capita mall space penetration in India, with just 193 sq ft per 1,000 population In the high income group, Pune ranks first in mall space per 1,000 population for households earning more than `300,000 per annum. NCR comes second, followed by Chennai in the third place Mumbai fares poorly in terms of mall space penetration per capita, at just 350 sq ft per 1,000 population. This is much lower than the average penetration in the top seven cities Watches & Jewellery Ÿ Hyper/Supermarkets Bengaluru has the highest per capita penetration of modern retail in India, at 1,323 sq ft per 1,000 population. This is followed by Pune and Chennai, at 1,002 and 1,001 sq ft per 1,000 population respectively Kolkata has the lowest penetration of modern retail in India, at 569 sq ft per 1,000 population. However, Mumbai ranks the lowest, at 1,047 sq ft when the population for households earning more than `300,000 per annum is considered. This implies that among the high income group, Mumbai residents are the least serviced in terms of modern retail space compared to the rest of India Despite having the maximum occupied modern retail space in India, the NCR market ranks fourth among the top seven cities in the country, at 933 sq ft per 1,000 population Mumbai, Kolkata and Hyderabad rank lower than the average of the top seven cities in terms of per capita modern retail space Home & Lifestyle Ÿ Entertainment Source: Knight Frank Research, Indicus Analytics Source: Knight Frank Research, Indicus Analytics Food & Beverages Mall space per 1,000 population for households earning > `300,000 Apparel Mall space per 1,000 population Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Product category split of occupied modern retail space in the top seven cities Department Stores Bengaluru Chennai Hyderabad Kolkata Mumbai NCR Pune Top 7 cities 0 1 Source: Knight Frank Research Ÿ Apparel is the largest product category in India, with a share of 22 per cent in the occupied modern retail space of the top seven cities. This is followed by the department stores and food & beverages categories, at 14 per cent Ÿ and 13 per cent respectively The top three categories represent around half of the total occupied modern retail space in these seven cities 19 Think India. Think Retail. Chart 10 Chart 8 Ÿ Electronics Personal Care 6 Books, Gifts & Music Source: Knight Frank Research Watches & Jewellery 7 Footwear 3 3 16 22 9 5 10 10 7 3 4 2 Accessories Sportswear Footwear Personal Care Electronics 9 Books, Gifts & Music 8 Watches & Jewellery Hyper/ Supermarkets Home & Lifestyle 10 6 Entertainment Entertainment Home & Lifestyle 22 Apparel 14 Apparel Hyper/Supermarkets Ÿ The apparel category accounts for more than one-fifth of the total occupied modern retail share in Bengaluru. This is followed by food & beverages at 14 per cent The accessories category represents just 1 per cent of the total share in Bengaluru The top four categories- department stores, apparel, food & beverages and home & lifestyle, together account for more than half of the total modern retail share in Bengaluru Food & Beverages 12 Food & Beverages Ÿ Department Stores Product category split of occupied modern retail space in Hyderabad Department Stores Product category split of occupied modern retail space in Bengaluru 2 0 5 Sportswear Accessories Source: Knight Frank Research 2 Ÿ 1 The electronics category, which accounts for just 9 per cent of the total modern retail space in Hyderabad, is the highest compared to all the other top cities of India Ÿ The share of accessories is less than 1 per cent in Hyderabad, indicating its negligible presence in the modern retail segment of the city Chart 9 15 19 11 13 6 7 6 11 4 2 1 3 Accessories Books, Gifts & Music Chart 11 Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Chennai 1 Product category split of occupied modern retail space in olkata Ÿ Ÿ Source: Knight Frank Research Ÿ Compared to the rest of the cities, the share of the home & lifestyle category, at 6 per cent, is the lowest in Chennai. Kolkata and Pune have the highest share in this category, at 12 per cent each Ÿ The watches & jewellery category has one of the highest shares, at 11 per cent in Chennai. This is the same share as contributed by the food & beverages category in the city More than 12 per cent of the modern retail space in Kolkata is represented by the watches & jewellery category. This is the highest for this category compared to the rest of the top cities Compared to the rest of the cities, the share of the hyper/ supermarkets category, at 4 per cent, is the lowest in Kolkata. Pune has the highest share, at 11 per cent Source: Knight Frank Research 20 Department Stores 9 Food & Beverages Entertainment Home & Lifestyle 8 12 Electronics Personal Care 6 Books, Gifts & Music Apparel 8 Hyper/ Supermarkets 4 Watches & Jewellery 12 7 Footwear 4 25 4 Sportswear Accessories 2 1 21 Think India. Think Retail. Chart 16 Brand-wise split of occupied modern retail store space in malls Chart 18 Top 7 cities 26% Bengaluru 24% Hyderabad 8% 62% 28% Chennai 21% Mumbai 22% 40% 11% Pune Regional National 5% 58% 10% 60% 11% 4% Brand-wise split of occupied modern retail store space in each product category 7% 11% 4% 42% 22% 6% 21% 58% 29% NCR 14% 8% 33% Kolkata Foreign 52% Ÿ 87% 6% 10% 8% 26% Ÿ 10% are represented by regional and local brands, foreign and national brand stores account for 68 per cent The share of national brand stores in Pune and Bengaluru is at 64 per cent and 62 per cent respectively, which is significantly high compared to its share in other cities 25% 32% 19% 7% 13% Chennai 9% Hyderabad 12% Kolkata Mumbai NCR 21% 8% 35% National Regional Ÿ 11% 57% 13% 35% Local Source: Knight Frank Research Ÿ Ÿ 24 Kolkata’s shopping streets have the highest proportion of local brand stores, amounting to 63 per cent in the modern retail space. In contrast, Hyderabad’s shopping streets have just 31 per cent in local brand stores Foreign brand stores on the shopping streets of the top seven cities of India account for only an 11 per cent 29% 1% 44% 8% 45% Ÿ National Regional 46% 7% share. More than 60 per cent of the stores are represented by regional and local brands in these cities Chennai has a strong presence of regional brand stores on shopping streets, with a 31 per cent share represented by such stores 26% Local Source: Knight Frank Research Ÿ Foreign 22% 11% 11% 31% 50% 37% 15% Foreign 63% 10% 23% 10% 14% 16% 63% 20% 39% 24% 28% 12% Pune 31% 22% 13% 25% 49% 32% 8% 43% 49% 11% 27% 31% 16% 38% 18% Bengaluru 8% 64% 11% 5% 58% 29% 22% Brand-wise split of occupied modern retail store space in shopping streets 9% 7% 25% 14% 1% 1% 52% 74% Chart 17 26% 11% 12% 12% Local 11% 50% 18% 64% In malls, Hyderabad has the highest share of foreign brand stores. Moreover, the combined share of foreign and national brand stores in the city is more than 90 per cent While only one-third of the total stores in Chennai’s malls Top 7 cities 18% 15% Source: Knight Frank Research Ÿ 25% Among the various product categories, the share of foreign brand stores is highest in the sportswear category, at a whopping 87 per cent. The footwear category, which comes in second place, has only a 32 per cent share of foreign brand stores The watches & jewellery category is dominated by local brand stores in India, with just 7 per cent of the total modern retail space represented by foreign brand stores Ÿ Ÿ Ÿ National brand stores represent around three-fourth, of the modern retail space in the hyper/ supermarkets category. Regional and local brand stores have a miniscule 14 per cent share in this category across India A significant 58 per cent of the home & lifestyle stores in India are represented by local brand stores, with foreign brand stores accounting for only a 10 per cent share More than 50 per cent of all the modern retail stores in the apparel category across the top seven cities of India are regional and local brand stores 25 Think India. Think Retail. Chart 19 Country of origin of foreign brands in India 12 35 5 Japan 8 Italy U USA 5 8 France 5 Germany S itzerland Chart 20 22 Size-wise split of occupied modern retail stores in malls Space in sq ft 100% 9% 8% 7% 2% 7% 6% 8% 19% Ÿ 10% 10% 11% 9% 4% 4% 11% 9% 14% 18% 22% 27% 16% 30% 60% 26% Others 40% 35% 40% Ÿ 2% 4% 9% 80% 31% Ÿ 6% 10% Brands from more than 33 foreign countries are sold through modern retail outlets in India. However, the top seven countries contribute towards a majority of the share in this, at 78 per cent USA contributes a massive 35 per cent of all foreign brands present in India. This is followed by the United Kingdom, at 12 per cent While Italian and French brands account for an 8 per cent share each, Japanese, Swiss and German brands represent 5 per cent each 75% 38% 57% 61% 45% 20% 33% 27% 27% 10% 0% Top 7 cities Bengaluru 0 – 500 Ÿ Ÿ Ÿ 500 – 1000 Chennai Hyderabad 1000 – 2000 Kolkata 2000 – 3000 Mumbai NCR Pune >3000 Malls in Hyderabad have the largest proportion of shops below the size of 500 sq ft compared to rest of the seven cities in India. This is followed by Pune and Chennai Only 10 per cent of the total stores in NCR’s malls are below the size of 500 sq ft, which is the lowest among all the cities. However, when it comes to shop sizes above 3,000 sq ft, NCR ranks first among all the cities, with a 11 per cent share Despite space constraints and high rentals, malls in Mumbai have more than 50 per cent of their stores above the size of 500 sq ft Source: Knight Frank Research 26 27 Think India. Think Retail. Chart 22 Size-wise split of occupied modern retail stores across product categories Chart 21 Size-wise split of occupied modern retail stores in shopping streets 100% 4% 3% 5% 7% 14% 80% 18% 7% 4% 5% 3% 3% 5% 3% 4% 9% 10% 12% 5% 5% 6% 8% 14% 16% 3% 4% 10% 2% 6% 12% 2% 3% 31% 60% 43% 13% 38% 7% 30% 14% 25% 15% 7% 19% 2% 5% 36% 15% 31% 36% 10% 20% 42% 24% 41% 58% 62% 54% 56% 11% 12% 8% 6% 11% 29% 47% 73% 4% 4% 0% Chennai Hyderabad Kolkata Mumbai NCR 3% 1000 – 2000 2000 – 3000 Ÿ Ÿ 34% 8% 5% 2% 46% 16% 7% 37% 40% 31% 59% >3000 >3000 Ÿ 12% 11% Pune 3% 5% 500 – 1000 11% 36% 34% 0 – 500 8% 54% 44% Top 7 cities Bengaluru 7% 39% 5% 46% 50% 22% 40% 20% 24% 32% 25% 37% Space in sq ft 58% 25% 21% 28% 25% A conspicuous 77 per cent of all the stores in the shopping streets of India’s top seven cities are below the size of 1,000 sq ft Only 4 per cent of the stores on shopping streets are above the size of 3,000 sq ft compared to 9 per cent in malls Chennai’s shopping streets have the highest share of stores above 3,000 sq ft While Hyderabad’s shopping streets have the maximum share of stores below 500 sq ft, Bengaluru and NCR have the lowest share among the top cities 2000 – 3000 1000 – 2000 500 – 1000 0 – 500 Source: Knight Frank Research Ÿ Ÿ A massive 90 per cent of all the stores in India’s accessories category are below the size of 500 sq ft This stands at 82 per cent in the watches & jewellery category Only 35 per cent of all the stores in the food & beverages category are above the size of 1,000 sq ft For the sportswear category, this stands at 33 per cent Ÿ While only 7 per cent of the total department stores are below the size of 1,000 sq ft, more than 67 per cent of the stores in the home & lifestyle category are below this size Source: Knight Frank Research 28 29 ENGALURU Think India. Think Retail. BENGALURU CITY ANALYSIS Retail Landscape Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 5,000 3000 4,000 2500 3,000 2,000 Bengaluru city map 2000 1,000 0 Bengaluru West South ORR North East Central 1500 1000 500 0 Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Bengaluru Source: Knight Frank Research, Indicus Analytics West South ORR North East Central Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Ÿ Ÿ Ÿ Ÿ Ÿ 32 The Bengaluru retail market is characterised by a fair distribution of modern retail, largely impacted by the rising income level of the consumers The city, on an average, has 1,323 sq ft of modern retail space catering to the needs per 1,000 population, while around 2,455 sq ft is available per 1,000 population for households earning over `300,000 This figure is significantly conspicuous in Central and East Bengaluru, where the quantum of modern retail space available per 1,000 persons is higher than the other regions of the city The eastern zone surpassed the other markets and scored the highest availability of per capita retail space in the city owing to the presence of a number of largeformat malls there In contrast, Central Bengaluru, which follows East Bengaluru, has a larger concentration of shopping streets, thereby augmenting the per capita modern retail space in the region Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ The average mall space availability per 1,000 persons in Bengaluru stands at 524 sq ft, while it is higher at 972 sq ft for households earning over `300,000 Not surprisingly, East Bengaluru remains the region with the highest amount of per capita mall space availability. The presence of a number of malls catering to the retail needs of the population, largely belonging to the IT sector, has taken the per capita mall space to a whopping 2,944 sq ft for households with an income of more than `300,000 On the other hand, the mall space availability of North Bengaluru per 1,000 persons is minimal owing to the dearth of malls in this region. However, several projects are in the pipeline and the figure is expected to improve in the near future Interestingly, despite the limited presence of mall projects, ORR has a higher mall space per 1,000 population than Central Bengaluru. This can be attributed to the lower population level in the ORR region, as compared to the central part of the city 33 Bengaluru City Analysis Think India. Think Retail. Chart 3 Chart 5 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in East Bengaluru Bengaluru has a clearly demarcated shopping street domination, with its share of modern retail space skewed at 60 per cent. This implies the adaptability of the traditional markets of the city that recognised the demand for modern retail and attuned themselves However, East and West Bengaluru saw a reverse trend, with mall space of around 60 per cent leading the way in modern retail space Like its eastern counterpart, West Bengaluru, too, enjoys the presence of several large-format malls, thus increasing its share over shopping streets The ratio of shopping streets is the highest in North Bengaluru, with only one operational mall in the region, closely followed by Central and South Bengaluru. These regions, though substantiated with malls, have numerous shopping streets adjacent to heavily-populated residential areas Ÿ 100% 73% 39% 94% 59% 71% 94% 40% 80% Ÿ 60% BENGALURU CITY SPLIT 40% 27% 20% 61% 41% 29% Ÿ 60% Ÿ 6% 0% Central Malls East North ORR South West Shopping streets Source: Knight Frank Research Ÿ Ÿ Ÿ East Bengaluru has a profusion of department stores, located mainly in malls, and accounts for 20 per cent of the total modern retail space in this region These again point towards a shift in lifestyle as perceived by retailers and mall developers regarding modern consumers who prefer to shop at department stores, as they are a one-stop shopping solution for apparel, footwear and other accessories The region has a plethora of food & beverages joints, adding upto 18 per cent of the retail space, patronised largely by IT industry-employees at food courts Source: Knight Frank Research Department Stores Food & Beverages 18 Home & Lifestyle Hyper/ Supermarkets 16 4 11 Watches & Jewellery 6 7 Books, Gifts & Music Apparel Entertainment 8 Electronics Personal Care 20 Footwear 2 3 2 Sportswear Accessories 2 1 Chart 4 6 36 10 9 10 2 3 10 3 4 2 3 Chart 6 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Central Bengaluru Product category split of occupied modern retail space in West Bengaluru Ÿ 1 Ÿ Source: Knight Frank Research Ÿ Ÿ 34 As is evident from the chart, apparel has the highest penetration in the modern retail space of Central Bengaluru Its share of 36 per cent is followed by food & beverages, watches & jewellery, and home & lifestyle, at 10 per cent each Ÿ This depicts the changing behaviour of the consumers, as their spending is today more inclined towards lifestyle products and services Ÿ Modern retail space in West Bengaluru that saw a ratio of 60 40, with malls surpassing shopping streets, is a prominent market for apparel in both the retail formats It is followed by department stores as the second product category with maximum presence, thus underlining the dominance of malls Home & lifestyle stores are a distant third, with a 9 per cent share of the total modern retail space in the region Department Stores Food & Beverages 8 Home & Lifestyle 9 Electronics Personal Care 3 Books, Gifts & Music Source: Knight Frank Research 19 Apparel Entertainment 7 Hyper/ Supermarkets 7 Watches & Jewellery 5 8 Footwear 3 23 4 Sportswear Accessories 2 1 35 Bengaluru City Analysis Think India. Think Retail. 3 22 18 0 10 10 7 13 4 4 4 2 10 16 1 9 7 15 20 17 1 2 1 Ÿ Apparel comprises the bulk of modern retail space in North Bengaluru, accounting for 22 per cent of the total pie Similar to the other regions, food & beverages is also a major part of the retail markets in North Bengaluru and makes up for 18 per cent, making its share of modern retail the second highest in this zone Personal care, consisting mainly of salons and fitness centres, features third in line, thus highlighting its prominence towards an increasing lifestyle statement of staying fit and attractive Ÿ Ÿ Much of the modern retail space along Outer Ring Road (ORR) is still at a developing stage and largely comprises furniture shops, housing both national and regional brands. Thus, home & lifestyle accounts for 20 per cent of the total pie Central 5 11 10 10 4 6 3 2 4 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel 10 19 16 ORR Ÿ The region also has a number of hyper/supermarkets owing to the availability of contiguous space, and this takes up 17 per cent of the modern retail space, followed by apparel at 16 per cent 17% Like most other markets, it is led by apparel and food & beverages, and they account for 19 per cent and 16 per cent of the total modern retail space respectively 29% 5% 47% 21% 19% 31% 15% 39% 18% Regional 7% 51% 44% 7% National 49% 13% 24% 26% Local 1 Source: Knight Frank Research Source: Knight Frank Research Ÿ 6% 53% 13% West Foreign 33% 22% South Ÿ South Bengaluru consists of some of the most preferred residential locations in the city, though the retail markets in the far-flung areas are not much developed 12% East North Department Stores Accessories Source: Knight Frank Research Brand-wise split of occupied modern retail store space Product category split of occupied modern retail space in South Bengaluru Ÿ Ÿ 36 0 Chart 10 Chart 8 Ÿ 0 2 Source: Knight Frank Research Ÿ Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Product category split of occupied modern retail space in uter Ring Road RR Food & Beverages Product category split of occupied modern retail space in North Bengaluru Apparel Chart 9 Department Stores Chart 7 Bengaluru has emerged as a sought-after retail market in recent years, with several foreign and national brands setting up their stores in the city. Today, the city houses large-format retail malls, targeting both the luxury segment and value shoppers, while providing for modern retail space in shopping streets as well An analysis of retail brands across markets shows that the majority of the foreign brands are located in East and West Bengaluru, mainly in the malls The least share of foreign brands is observed in the ORR markets, which can be attributed to the relatively underdeveloped retail state of the region Ÿ Ÿ Ÿ Ÿ National brands have strengthened their presence across all zones, particularly in the East, while regional brands have yet to gain confidence Local brands continue to dominate the Central and North markets While Central Bengaluru has malls promoting luxury brands, it also has numerous shopping streets with modern retail space that caters to local brands On the other hand, North Bengaluru houses more local brands on its shopping streets in the absence of largeformat malls 37 Bengaluru City Analysis Think India. Think Retail. Chart 13 Chart 11 Top foreign, national and regional brands Brand-wise split of modern retail store space in malls FOREIGN BRANDS 20% Central 26% East 47% 2% 2% Accessorize 6% 0% Van Heusen West 52% 19% 61% 31% National Regional Fastrack Hidesign Addons United Colors of Benetton Levi’s Raymonds Planet Fashion 7% 3% 5% Hamleys Landmark Beanstalk Oxford book store Archies Lifestyle Westside Reliance Trends Shoppers Stop Pantaloons Samsung Reliance Digital Croma E Zone Univercell Cinepolis INOX PVR Cinemas Amoeba Cinemax Local Source: Knight Frank Research Ÿ Ÿ Da Milano 39% 27% 22% NATIONAL/REGIONAL BRANDS 8% 3% 71% South Foreign 3% 65% 12% North ORR 70% CATEGORIES The malls in West Bengaluru accounted for a relatively high share of foreign brands, due to the presence of malls such as Orion Mall and Mantri Square that have a host of luxury brands targeting high-end customers Central Bengaluru, too, has a fair share of foreign brands that can be attributed to the presence of the high-end mall 1, MG Road. However, the other malls in this region Ÿ are dominated primarily by national brands ORR has a minimal presence of foreign and local brands owing to the fact that the few mid-size malls that are operational in the region cater mostly to national brands Chart 12 Brand-wise split of occupied modern retail store space in shopping streets KFC McDonald’s Pizza Hut Hush Puppies Bata Central 10% ORR 11% 16% Foreign 7% National Regional 14% Liberty Metro Shoes 38% 23% 13% 51% 26% 11% 52% 33% 26% Reliance Footprint 65% 34% 13% South West 7% 15% East North 19% Café Coffee Day Dominos 13% 9% Home Centre Home Town Asian Paints Kurl On Reliance Living Spar Big Bazaar HyperCITY Star Bazaar D Mart 38% 59% Local Gold's Gym Snap fitness Health & Glow Lakme Salon Naturals salon Source: Knight Frank Research Ÿ Ÿ Ÿ 38 Although the share of foreign brands is less in the city’s shopping streets, South Bengaluru, followed closely by East Bengaluru, has emerged as the most preferred region for foreign retailers to set up their stores High streets, such as Indiranagar in the east and Jayanagar 4th Block in the south, are responsible for the large share of foreign brands in their respective zones Not surprisingly, the Central zone has the highest share of local brands owing to the presence of traditional markets in the region that have adapted to modern retail Ÿ Ÿ South Bengaluru has emerged as the region with a relatively good mix of foreign, national, regional and local brands On the other hand, the West Bengaluru zone, which boasted of a large share of foreign brands in its malls, has a minimum share of the same on its shopping streets. Instead, the proliferation of local brands stood at a considerable 59 per cent Nike Puma Reebok Joyalukkas Woodland Wild Craft Titan Reliance Jewels Tanishq Helios Source: Knight Frank Research 39 Bengaluru City Analysis Think India. Think Retail. Chart 13 Size-wise split of occupied modern retail stores in malls Space in sq ft Chart 14 100% 7% 14% 6% 2% 7% 11% 6% 7% 7% 32% 10% 80% 7% 13% 18% 22% 28% 7% 60% 50% Size-wise split of occupied modern retail stores in shopping streets Space in sq ft 7% 1% 4% 100% 6% 2% 6% 18% 15% 13% 7% 8% 10% 11% 1% 3% 15% 80% 21% 29% 27% 43% 60% 45% 35% 30% 40% 44% 38% 31% 44% 32% 40% 27% 20% 42% 39% 34% 30% 18% 36% 16% 20% 34% 27% 25% 30% 0% 28% Central East North ORR South West 14% 0% Central East North ORR South West 0 – 500 Ÿ 0 – 500 Ÿ Ÿ 500 – 1000 1000 – 2000 2000 – 3000 >3000 Central and West Bengaluru have a relatively good mix of shop sizes in malls, while 84 per cent of the shops in the north are skewed towards the lower size range of less than 1,000 sq ft owing to the location profile of the malls there On the other hand, ORR has the highest share of shops with average sizes larger than 3,000 sq ft, primarily due to the presence of hyper/supermarkets in the malls that generally require largeformat stores Source: Knight Frank Research 40 Ÿ Ÿ Ÿ 500 – 1000 1000 – 2000 2000 – 3000 >3000 Owing to the presence of a number of heavily-populated traditional markets, Central and West Bengaluru have a larger percentage share of shops with average sizes less than 1,000 sq ft - to the tune of 82 per cent and 81 per cent respectively South Bengaluru can be considered as the region with a comparatively better mix of shop sizes in its shopping streets It also has the highest share of shops with sizes greater than an average of 3,000 sq ft, as the retail markets there have numerous electronic stores and fine dining options ORR has the second highest share of shops with sizes greater than 3,000 sq ft due to the presence of home & lifestyle stores, primarily furniture shops, in the region Source: Knight Frank Research 41 Bengaluru City Analysis Think India. Think Retail. Chart 15 Size-wise split of modern retail stores across product categories 1% 1% 6% 50% 2% 5% 47% Chart 17 Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 Total retail spending (` bn) 43% 18% Chart 16 Bengaluru Bengaluru 21% 28% 2% 77% 5% 9% 34% 49% 58% 13% 8% 1% 6% 12% 35% 29% 41% 23% 25% 89% 187 2% 77% 4% 63% 13% 3% 5% 19% 30% 17% 34% 48% 84% 9% 23% 37% 26% 2% 5% 31% 22% 45% 55% 8% 2%3% 40% 9% 25% Brick and mortar modern retail 8% 2000 – 3000 1000 – 2000 500 – 1000 Ÿ 42 44 197 80% 33% 26% 41% 128 42% 43% 46 37% 20% 87 E-tail Non-modern retail Brick and mortar modern retail E-tail Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research 61% 0 – 500 Source: Knight Frank Research Ÿ 11% 9% Source: Knight Frank Research Ÿ >3000 51% 2% 26% 41% 22% Central 6% Note: Brick and mortar modern retail + E-tail = Modern retail 3% 27% 60 Central 44% 329 70% East 5% 52% 23% 93 East 40% 5% 12% North 14% 2% 27% 18% 22 North 4% 371 85% ORR 33% 10% 8% 7% 141 ORR 13% 1,155 68% South South 21% 6% 14% West 10% 1% 20% 18% 549 West 3% Total retail spending (` bn) Watches & jewellery, the product category with higher average trading density (ATD), has been observed to be housed mainly in shops with lower size ranges. A whopping 61 per cent of these stores have sizes less than 500 sq ft On the other hand, department stores, which require large formats to showcase their product ranges, have the highest share of shop sizes that are greater than 3,000 sq ft Ÿ Ÿ Interestingly, sportswear, which consists mostly of foreign brands, has a considerable share of shops with sizes in the range of 1,000-2,000 sq ft - to the tune of 40 per cent Accessories have been observed to operate in small size shops as well. Around 93 per cent of the shops in this product category belong to a size range of less than 1,000 sq ft Ÿ Ÿ Ÿ Currently, the total retail spending in Bengaluru amounts to `549 bn, with West Bengaluru accounting for a lion’s share of 34 per cent. This is in line with the population of this zone, which stands at 35 per cent The share of modern retail in Bengaluru stood at 23 per cent in 2014, of which brick and mortar is at 21 per cent and E-tail, at 2 per cent Central Bengaluru has the highest share of modern retail, followed by the eastern zone. The presence of a large number of shopping streets in Central Bengaluru and several large-format malls in East Bengaluru seem to have tilted the balance towards modern retail in these two zones Significantly, although non-modern retail accounts for more than 85 per cent of the retail markets in West and North Bengaluru, compared to less than 55 per cent in East and Central Bengaluru, their retail spending is relatively higher Ÿ Ÿ Ÿ The total retail spending in Bengaluru is projected to increase from `549 bn in 2014 to `1,155 bn in 2019. The share of modern retail is estimated to increase from 23 per cent to 32 per cent during that period While the share of E-tail is expected to jump seven times, from 2 per cent in 2014 to 14 per cent in 2019, the share of brick and mortar modern retail is expected to fall from 21 per cent to 18 per cent during the same period in Bengaluru Central Bengaluru is expected to witness the maximum gain in terms of modern retail share during the next five years. On the other hand, North Bengaluru will continue to be dominated by non-modern retail over the next five years 43 Think India. Think Retail. BENGALURU ZONE ANALYSIS Central Bengaluru Zone Analysis Chart 1 Per capita occupied modern retail space in Central Bengaluru Space in sq ft 116 Non-ethnic Menswear 74 Non-ethnic Womenswear 151 Non-ethnic Unisex clothing 563 Ethnic wear Sportswear Central Bengaluru map 48 20 Kids wear Department Stores 162 F&B QSR 120 F&B Fine Dining 103 F&B Cafes 27 Eyewear 10 Cosmetics 23 Salons & Spas 20 Other Personal Care 18 Family Entertainment Centres 17 Multiplexes 221 Hyper/Supermarkets 47 Home & Lifestyle 249 82 Electronics 31 Accessories Watches & Jewellery 258 Books, Gifts & Music 73 100 Footwear 0 Total modern retail space per 1,000 population 100 200 300 400 500 600 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 44 Central Bengaluru has the highest availability of per capita modern retail space in ethnic wear due to the large number of apparel stores located on its numerous shopping streets, although its share is minimal on the mall space front Conversely, modern retail space for product categories such as department stores, hyper/supermarkets, multiplexes and family entertainment centres is predominantly mall-centric, with minimal availability on shopping streets Modern retail space for the footwear, watches & jewellery, and home & lifestyle categories has a larger availability per 1,000 persons on the shopping streets, while on the food & beverages front, malls have more space for the fine dining segment 45 Central Bengaluru zone Analysis Think India. Think Retail. Chart 2 Share of foreign and national brand stores in the overall modern retail space Chart 3 Chart 4 Household income split in Central Bengaluru Projected retail spending in Central Bengaluru Share in Percentage Retail spending in 2019 (` bn) 100 87 90 80 24% 70 19 Non-ethnic Womenswear Non-ethnic Unisex clothing 15 27 22 0 Ethnic wear Sportswear 35 13 87 39 7 F&B Fine Dining Eyewear 6 44 20 69 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 2 50 92 100 33 28 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of national brands Source: Knight Frank Research 37 32 30 11% 20 10 0 2014 < `300,000 Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 41 0 50 40 15% 10 Share of foreign brands 46 50% Ÿ 29 8 18 60 21 23 Books, Gifts & Music The highest percentage share of foreign brands in the modern retail space of Central Bengaluru is seen in the sportswear segment, with 95 per cent of the total pie consisting of brands like Nike, Adidas, Puma and others Other segments where foreign brands scored over national brands are the non-ethnic apparel categories with brands like Levi’s, Van Heusen and United Colors of Benetton as well as quick service restaurants (QSR) like McDonald's, KFC and Pizza Hut dominating the region, with multiple outlets, both in malls and on shopping streets On the other hand, national brands are more prominent in product categories like accessories, eyewear and department stores, besides having a comprehensible presence in categories like multiplexes and FECs 85 30 Watches & Jewellery Footwear 16 7 Other Personal Care Ÿ 52 11 Salons & Spas Accessories 18 45 Cosmetics Electronics Ÿ 23 Department Stores F&B Cafes 12 5 95 Kids wear F&B QSR Ÿ 39 ` bn 36 Non-ethnic Menswear Central Bengaluru has been a select, yet traditional bastion of the high-income group (HIG), with a large chunk of the population belonging to other income segments spread out across the region While 24 per cent of the region’s households had incomes on the upper side of `1,000,000, a sizeable share of 50 per cent of the households earned a sum that was below `300,000 This explains the rather large concentration of local brands, primarily in ethnic wear, in the shopping streets, and also the reason behind the high per capita availability of modern retail space per 1,000 persons for households earning over `300,000 Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in Central Bengaluru is projected to increase from `46 bn in 2014 to `87 bn in 2019, resulting in an annual growth rate of 14 per cent While the share of E-tail in total retail is estimated to increase from 6 per cent in 2014 to 37 per cent in 2019, the share of brick and mortar modern retail is estimated to fall from 52 per cent to 43 per cent during the same period However, the share of modern retail, which includes both E-tail and brick and mortar, is expected to increase substantially from 58 per cent in 2014 to 80 per cent in 2019. This implies that around three-fourths of the total retail spending in Central Bengaluru will be towards modern retail by 2019 47 Central Bengaluru zone Analysis Think India. Think Retail. BENGALURU ZONE ANALYSIS Future trends in Central Bengaluru East Bengaluru Zone Analysis East Bengaluru map Central Bengaluru is expected to witness a considerable growth of the E-tail segment over the next five years, thus infringing on the brick and mortar modern retail segment. This will result in a lower requirement for brick and mortar incremental space in this zone. 48 Shopping streets will continue to lead in terms of brick and mortar modern retail owing to the diversity observed in household incomes. Presently, the region has a low penetration of personal carerelated product categories like cosmetics, eyewear, and salons and spas, and we foresee good potential for them over the next five years. 49 East Bengaluru Zone Analysis Think India. Think Retail. Chart 1 Per capita occupied modern retail space in East Bengaluru Chart 2 Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 115 Non-ethnic Menswear 54 Non-ethnic Womenswear Non-ethnic Unisex clothing 109 130 Ethnic wear Sportswear 66 38 Kids wear Department Stores 549 F&B QSR F&B Fine Dining Non-ethnic Unisex clothing 36 Eyewear 24 Ethnic wear Cosmetics 28 Sportswear Salons & Spas 63 76 Other Personal Care Family Entertainment Centres 51 Multiplexes 299 Home & Lifestyle 48 71 Total modern retail space per 1,000 population 100 200 300 400 500 600 Department Stores 16 Owing to the profusion of large-format malls in the region, East Bengaluru has a plausible greater share of mall space availability per 1,000 persons in most of the product categories This supports the finding wherein this zone had scored the highest availability of per capita retail space in the city in terms of malls However, the per capita retail space available in fine dining options and home & lifestyle stores is considerably more on the shopping streets than in the malls Ÿ 54 81 34 8 5 35 36 Ÿ 38 10 56 35 55 47 0 32 28 Family Entertainment Centres 0 95 Multiplexes 0 100 Hyper/Supermarkets 17 Home & Lifestyle Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ 16 Other Personal Care 65 0 Ÿ Kids wear Salons & Spas Footwear Ÿ 31 Cosmetics 37 61 68 Eyewear 160 Books, Gifts & Music 0 F&B Cafes 224 Electronics Watches & Jewellery 33 F&B Fine Dining Hyper/Supermarkets Accessories 37 56 F&B QSR 66 Ÿ 60 46 Non-ethnic Womenswear 179 F&B Cafes 35 Non-ethnic Menswear 280 77 7 Accessories 14 Watches & Jewellery 15 Books, Gifts & Music Footwear 35 26 Electronics 36 53 Similar to the Central zone, the eastern region, too, observed the dominance of foreign brands in sportswear and nonethnic women’s wear and unisex apparel, while national brands led the way in most other categories, particularly in multiplexes and FECs Footwear and F&B QSR outlets with foreign origins edged ahead of the national ones, primarily owing to the dearth of a substantial presence of these product categories on shopping streets Another perceptible finding regarding the share of national and foreign brands in the eastern zone is on the accessories front. National brands, comprising names such as Hidesign and Da Milano, accounted for 75 per cent of the total share of the accessories space 47 75 55 29 41 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 50 51 East Bengaluru Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in East Bengaluru Projected retail spending in East Bengaluru Retail spending in 2019 (` bn) Future trends in East Bengaluru 140 128 120 30% 100 80 ` bn 46% 60 42 40 15% 33 20 9% 0 2014 < `300,000 Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 52 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Till a few decades back, most parts of East Bengaluru were considered to be outskirts of the city. Presently, it is one of the prime IT hubs of the city, with a sizeable population of households, viz. 30 per cent, earning over `1,000,000 This explains the hectic development of large-format malls in the region, thereby increasing its per capita modern retail space availability On the other hand, 46 per cent of the households have incomes less than `300,000, which gives rise to the question of whether there is a potential scenario of oversupply in mall space in the region Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in East Bengaluru is expected to grow at a higher rate of 16 per cent per annum as compared to Central Bengaluru’s 14 per cent growth per annum. East Bengaluru’s total retail spending will rise from `60 bn in 2014 to `128 bn in 2019 While the share of E-tail is estimated to grow more than five times, from 5 per cent in 2014 to 26 per cent in 2019, the share of brick and mortar modern retail is expected to fall from 40 per cent to 33 per cent during the same period Nonetheless, the share of modern retail is expected to rise from 45 per cent in 2014 to 59 per cent in 2019 on the back of the burgeoning E-tail segment. This will result in the E-tail segment eating into brick and mortar’s share over the next five years East Bengaluru has ample brick and mortar modern retail space in terms of malls, and additional mall space supply could result in an oversupply situation, impacting the vacancy levels of the mall space here. Consequently, rental values in the brick and mortar space could come under immense pressure in the forthcoming years. On the other hand, the expected drop in the share of non-modern retail, from 55 per cent to 41 per cent, bodes well for the modern retail sector and implies the entry of more brands and retail market players in the zone. The present low penetration observed in product categories like accessories, kids wear and F&B cafes creates great potential for these categories to increase their presence in East Bengaluru in the next five years. 53 Think India. Think Retail. BENGALURU ZONE ANALYSIS North Bengaluru Zone Analysis Chart 1 Per capita occupied modern retail space in North Bengaluru Space in sq ft 32 Non-ethnic Menswear 20 Non-ethnic Womenswear Non-ethnic Unisex clothing 32 93 Ethnic wear North Bengaluru map Sportswear 14 Kids wear 13 Department Stores 28 F&B QSR 140 F&B Fine Dining 10 F&B Cafes 10 Eyewear 13 9 Cosmetics Salons & Spas 47 Other Personal Care 45 Family Entertainment Centres 3 Multiplexes Hyper/Supermarkets 57 Home & Lifestyle 89 Electronics 89 9 Accessories Watches & Jewellery 38 Books, Gifts & Music 38 36 Footwear 0 Total modern retail space per 1,000 population 30 60 90 120 150 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 54 North Bengaluru is characterised primarily by shopping streets and hence, the per capita mall space share in the total modern retail space availability is minimal to the extent of being nil in most of the product categories The F&B QSR segment leads the market, with the highest modern retail space availability of 140 sq ft per 1,000 persons, out of which the mall space share is only 7 sq ft However, despite the markets being relatively undeveloped in North Bengaluru, the total modern retail space availability per 1,000 persons is better than its western counterpart due to its lower household count 55 North Bengaluru Zone Analysis Think India. Think Retail. Chart 2 Share of foreign and national brand stores in the overall modern retail space Chart 3 Chart 4 Household income split in North Bengaluru Projected retail spending in North Bengaluru Share in Percentage Retail spending in 2019 (` bn) 197 200 180 160 25% 140 67 0 7 Non-ethnic Womenswear Non-ethnic Unisex clothing 47 0 Ethnic wear Sportswear 92 Kids wear 12 32 1 18 0 F&B Cafes 6 Eyewear 0 Cosmetics 0 Salons & Spas 0 75 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 4 100 80 14% 60 40 10% 17 20 22 0 2014 34 < `300,000 > `1,000,000 Total retail spend Source: Knight Frank Research, Indicus Analytics 16 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 31 28 32 28 Ÿ 29 0 24 Watches & Jewellery 0 22 Books, Gifts & Music 0 13 Ÿ 79 Accessories Footwear Ÿ 120 51% Brick and mortar modern retail E-tail Source: Knight Frank Research 16 24 Family Entertainment Centres Electronics 99 4 F&B Fine Dining Other Personal Care 10 8 Department Stores F&B QSR Ÿ 10 The share of foreign brands in North Bengaluru modern retail, quite plausibly, is marginal in most cases Barring product categories like sportswear, non-ethnic unisex apparel and the F&B QSR segment, where the share exceeds that of national brands, foreign brands do not have much of a presence in this region Significantly, national-level department store brands like Megamart and Reliance Trends account for 99 per cent of the total modern retail space in this category, thereby filling in for the malls in the region ` bn 20 Non-ethnic Menswear Ÿ 14 32 Ÿ Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Despite the lack of substantial modern retail space, North Bengaluru has a significant number of households earning over `1,000,000 - to the tune of 25 per cent This relatively high percentage share can be attributed partly to the advent of the IT industry in the region Meanwhile, 51 per cent of the households have incomes less than `300,000, which explains the presence of shopping streets and limited mall projects, although a few additional malls are expected to be operational in the near future Ÿ Ÿ Ÿ The total retail spending in North Bengaluru is projected to increase from `93 bn in 2014 to `197 bn in 2019, resulting in an average annual growth rate of 16 per cent Although the share of modern retail in the region is expected to increase to 20 per cent from 15 per cent by the end of 2019, non-modern retail will continue to dominate the retail market in this zone over the next five years The E-tail segment will witness a relatively moderate rise in the region, from 2 per cent in 2014 to 9 per cent by 2019, largely at the cost of brick and mortar modern retail, which is estimated to fall from 14 per cent in 2014 to 11 per cent by 2019 Source: Knight Frank Research 56 57 North Bengaluru Zone Analysis Think India. Think Retail. BENGALURU ZONE ANALYSIS Future trends in North Bengaluru South Bengaluru Zone Analysis South Bengaluru map North Bengaluru is expected to be dominated by non-modern retail in the coming years, accounting for 80 per cent of the total retail in the region. Thus, due to the dearth of brick and mortar modern retail, any new supply of mall space will be absorbed easily. 58 Fine dining options are currently limited in the region, while product categories like nonethnic women’s wear and hyper/supermarkets are dominated by regional and local brand stores. Thus, the potential for foreign and national retailers is high in these product categories in North Bengaluru. The absence of substantial mall space, restraining product categories such as FECs and multiplexes that are generally housed in malls, offers the opportunity for mall developers and retailers to exploit these categories in the forthcoming years. 59 South Bengaluru Zone Analysis Think India. Think Retail. Chart 1 Per capita occupied modern retail space in South Bengaluru Chart 2 Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 57 Non-ethnic Menswear 30 Non-ethnic Womenswear Non-ethnic Unisex clothing 54 105 Ethnic wear Sportswear 24 13 Kids wear Department Stores 140 F&B QSR Non-ethnic Menswear 162 F&B Fine Dining Non-ethnic Unisex clothing 16 Eyewear Sportswear 10 Cosmetics Salons & Spas 41 Other Personal Care Family Entertainment Centres Multiplexes 51 Home & Lifestyle 146 Cosmetics 57 Books, Gifts & Music Other Personal Care 51 26 11 0 Multiplexes 50 100 150 200 Hyper/Supermarkets Source: Knight Frank Research, Indicus Analytics Electronics Ÿ Ÿ Ÿ South Bengaluru is one of the most preferred destinations of the city, owing to its developed social infrastructure In this zone, the Food & Beverages QSR segment has the highest modern retail space penetration of 162 sq ft per 1,000 persons, out of which 38 sq ft is mall space Another important observation is the similar level of high per capita retail space availability in department stores, hyper/supermarkets, Home & Lifestyle and electronics The trend observed in these product categories depicts the increasing cosmopolitan character of the region, although their share in mall space is lesser due to the medium-size formats of most malls 45 0 35 South Bengaluru has a high share of shopping streets owing to its longstanding residential markets, thus implying a higher share of national brands While foreign brands are dominant in sportswear, non-ethnic unisex apparel, Food & Beverages QSR segments and other personal care categories, it has a fair share in cosmetics and footwear stores and minimal presence in categories such as accessories, kidswear and fine dining options Other product categories, where both foreign and national brands have a relatively uniform mix, are multiplexes and electronics stores 34 20 0 98 52 48 12 40 5 27 29 28 0 Watches & Jewellery 5 Books, Gifts & Music Footwear 36 33 Accessories Ÿ Ÿ 50 2 Home & Lifestyle Share of mall space 17 10 Family Entertainment Centres 40 Total modern retail space per 1,000 population 81 Salons & Spas Watches & Jewellery 75 16 Eyewear 11 Ÿ 0 F&B Cafes 142 Electronics 27 12 F&B Fine Dining 139 0 88 F&B QSR Hyper/Supermarkets Footwear 0 Department Stores 16 Accessories 35 Kids wear 26 48 46 Ethnic wear 12 Ÿ 72 8 Non-ethnic Womenswear 41 F&B Cafes 22 0 23 70 35 35 48 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 60 61 South Bengaluru Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in South Bengaluru Projected retail spending in South Bengaluru Retail spending in 2019 (` bn) 360 Future trends in South Bengaluru 329 320 27% 280 48% ` bn 240 200 160 120 15% 80 58 10% 41 40 0 2014 < `300,000 Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2017 2018 2019 South Bengaluru, being one of the most favoured residential markets of the city, has a large concentration of households earning over `1,000,000 - to the tune of 27 per cent It has a number of major IT office projects, thereby accounting for a sizeable part of the high-income households On the modern retail space front, the region has several malls and a predominant share of shopping streets catering to the needs of 48 per cent of the households that have incomes less than `300,000 Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ Ÿ 62 2016 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 The total retail spending in South Bengaluru is projected to increase from `141 bn in 2014 to `329 bn in 2019, resulting in an annual growth rate of 18 per cent - the highest rate of growth among all the regions in the city While the share of E-tail in total retail is just 2 per cent presently, it is estimated to increase to a significant 12 per cent in 2019, thus impacting the share of brick and mortar modern retail, which is estimated to fall from 21 per cent to 18 per cent during the same period However, the share of modern retail, which includes both E-tail and brick and mortar, is expected to increase from 24 per cent in 2014 to 30 per cent in 2019 Despite considerable growth in the share of E-tail in South Bengaluru, non-modern retail will continue to dominate 70 per cent of the total retail spending in this zone The South Bengaluru retail market is a varied mix of malls and shopping streets, with nonmodern retail being the overriding factor. Nevertheless, the estimated high growth rate of modern retail portends good potential for retailers in the next five years. Significantly, the region has a relatively lower penetration of product categories such as sportswear, footwear, and watches & jewellery, as compared to the other categories, which could be exploited by modern retailers in the coming years. Besides, with the southern part of the city gradually extending outwards, there exists enough scope for developers and retailers to set up their establishments and projects in order to cater to the needs of residents in the developing residential locations. 63 Think India. Think Retail. BENGALURU ZONE ANALYSIS West Bengaluru Zone Analysis Chart 1 Per capita occupied modern retail space in West Bengaluru Space in sq ft 26 Non-ethnic Menswear 16 Non-ethnic Womenswear Non-ethnic Unisex clothing 29 90 Ethnic wear Sportswear West Bengaluru map 14 3 Kids wear Department Stores 133 F&B QSR 43 F&B Fine Dining 10 4 F&B Cafes Eyewear 5 Cosmetics 5 Salons & Spas 6 8 Other Personal Care Family Entertainment Centres 15 Multiplexes 38 Hyper/Supermarkets 53 Home & Lifestyle 66 54 Electronics 8 Accessories Watches & Jewellery 38 Books, Gifts & Music 22 Footwear 27 0 Total modern retail space per 1,000 population 30 60 90 120 150 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 64 West Bengaluru is another long-standing, established region of the city, with a large population and numerous shopping streets The region has witnessed the development of several large-format malls recently, thus bringing a balanced overview to the per capita modern retail space penetration of both shopping streets and mall space Department stores have a perceptible lead of mall space availability of 125 sq ft modern retail space per 1,000 persons, while ethnic wear accounts for a modern retail space penetration of 72 sq ft per 1,000 persons in the shopping streets 65 West Bengaluru Zone Analysis Think India. Think Retail. Chart 2 Share of foreign and national brand stores in the overall modern retail space Chart 3 Chart 4 Household income split in West Bengaluru Projected retail spending in West Bengaluru Share in Percentage Retail spending in 2019 (` bn) 400 371 360 320 22% 280 20 Non-ethnic Womenswear 18 Non-ethnic Unisex clothing 73 23 30 40 Ÿ 0 Ethnic wear Sportswear 84 16 13 Kids wear Department Stores F&B QSR 30 17 56 12 19 35 36 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Electronics 52 9 0 Home & Lifestyle 14% 160 120 80 11% 40 26 31 0 2014 < `300,000 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 94 100 Ÿ 36 38 34 200 > `1,000,000 Total retail spend Source: Knight Frank Research, Indicus Analytics 66 21 9 Ÿ 65 2 33 Books, Gifts & Music 0 36 34 53% Brick and mortar modern retail E-tail Source: Knight Frank Research 45 Watches & Jewellery Footwear 240 36 27 Accessories Ÿ 54 Salons & Spas Hyper/Supermarket Ÿ 63 Eyewear Cosmetics 60 37 F&B Fine Dining F&B Cafes 19 Like the eastern zone, West Bengaluru has a large share of mall space, surpassing the volume of shopping streets Foreign brands are marked in sportswear, with an 84 per cent share of the total market for this product category Foreign brands have also fair presence in non-ethnic unisex clothing and department stores, primarily located in malls, as well as in the product category of electronics Meanwhile, the share of national brands leads considerably in terms of nonethnic menswear, hyper/supermarkets and accessories ` bn Non-ethnic Menswear Ÿ 45 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands West Bengaluru has a residential as well as an industrial presence, thereby attracting people from all income strata It has a lower concentration of households earning over `1,000,000 - to the tune of 22 per cent-compared to the other zones of the city Although the region witnessed the development of large-format malls in recent years shopping streets account fairly for the needs of 53 per cent of the households that have incomes less than `300,000 Ÿ Ÿ Ÿ The total retail spending in West Bengaluru is projected to increase from `187 bn in 2014 to `371 bn in 2019, resulting in an annual growth rate of 15 per cent With non-modern retail continuing to lead the retail market, primarily owing to the presence of numerous traditional markets, the share of modern retail in West Bengaluru will increase from the current 11 per cent to 16 per cent by the end of 2019 Meanwhile, the share of the E-tail segment is projected to undergo a substantial rise, from a mere 1 per cent in 2014 to 7 per cent by 2019, which will, in turn, affect the region’s brick and mortar modern retail, causing it to fall from 10 per cent in 2014 to 8 per cent by 2019 Source: Knight Frank Research 66 67 West Bengaluru Zone Analysis Think India. Think Retail. Future trends in West Bengaluru BENGALURU ZONE ANALYSIS Outer Ring Road (ORR) Bengaluru Zone Analysis ut Ring Road RR Bengaluru map Presently, modern retail space in West Bengaluru consists of a larger share of mall space, while its shopping streets comprise more nonmodern retail, the domination of which is expected to continue in the coming years. Considerable new supply of mall space could prove to be a deterrent, as it may impact the rental values and vacancy levels of the operational malls. 68 Shopping streets are incumbent for households in West Bengaluru, as the region houses a population with diverse income segments. However, the development of modern retail space in the shopping streets could help shift consumers from nonmodern retail towards modern retail, as 89 per cent of the existing retail demand is still catered to by nonmodern retail space. Currently, product categories like ethnic wear, and watches & jewellery are dominated by regional and local brand stores in this zone. These product categories offer good potential for foreign and national retailers to cast their presence in the West Bengaluru market. 69 Outer Ring Road (ORR) Bengaluru Zone Analysis Think India. Think Retail. Chart 1 Per capita occupied modern retail space in Outer Ring Road (ORR) Chart 2 Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 35 Non-ethnic Menswear 20 Non-ethnic Womenswear Non-ethnic Unisex clothing 156 69 Ethnic wear Sportswear 34 Kids wear 32 Department Stores 183 F&B QSR 109 F&B Fine Dining 44 Cosmetics 2 Sportswear 9 19 Other Personal Care Family Entertainment Centres 0 291 Hyper/Supermarkets 320 Home & Lifestyle 382 133 Electronics Accessories 2 Watches & Jewellery 27 Books, Gifts & Music 6 Footwear 21 0 Total modern retail space per 1,000 population 100 200 300 400 Source: Knight Frank Research, Indicus Analytics 100 Outer Ring Road (ORR) is a relatively new market with modern retail space in the form of limited malls and underdeveloped shopping streets The region has provisions for large retail space, though it does not have substantial mall space, thus accounting for a number of furniture shops along its shopping streets, taking up the per capita modern retail penetration of the home & lifestyle category to 382 sq ft for every 1,000 persons Conversely, mall space accounts for 208 sq ft out of 320 sq ft per 1,000 persons in the hyper/supermarket segment Department Stores 4 26 0 F&B Cafes 0 Eyewear 0 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 45 96 Ÿ 23 100 50 Despite limited modern retail space in the region, ORR has a relatively better mall-to-shopping street space ratio among all the zones, national brands being more prominent Modern retail space in the sportswear segment is largely accounted for by foreign brands, while national brands lead markedly in the multiplex, department store and F&B cafe segments Another significant observation is that the share of local brands dominates several of the product categories, such as accessories and cosmetics, implying the absence of both national and foreign brands 55 100 27 3 11 33 12 Accessories 0 Watches & Jewellery 0 Footwear Ÿ 0 F&B Fine Dining Books, Gifts & Music 11 0 0 Electronics Ÿ 68 0 Home & Lifestyle Share of mall space 70 23 Kids wear F&B QSR Multiplexes Ÿ 0 Ethnic wear Salons & Spas Ÿ Non-ethnic Womenswear 5 Eyewear Ÿ 7 Non-ethnic Unisex clothing 23 F&B Cafes Non-ethnic Menswear 38 12 33 0 23 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 70 71 Outer Ring Road (ORR) Bengaluru Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in RR Projected retail spending in RR Future trends in ORR Retail spending in 2019 (` bn) 50 44 40 29% ` bn 30 48% 20 14% 12 10 10 9% 0 2014 < `300,000 > `1,000,000 Total retail spend Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2017 2018 2019 Lately, the ORR zone has developed into a preferred employment hub, with IT projects dominating the office market. This has led to a considerable influx of residents in the area Presently, it has a significant chunk of households earning over `1,000,000 - to the tune of 29 per cent, which can be attributed primarily to IT employees On the other hand, the region has 48 per cent of its households with incomes less than `300,000, which may call for more developed shopping streets and value malls Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ Ÿ 72 2016 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 The total retail spending in the ORR retail market is projected to increase from `22 bn in 2014 to `44 bn in 2019, resulting in an annual growth rate of 15 per cent Significantly, given the relatively undeveloped status of the ORR modern retail market in several product categories, the share of E-tail is fairly high at 4 per cent, and it is estimated to increase to 22 per cent in 2019 The growth of E-tail will lead to an infringement of the share of brick and mortar modern retail, thus reducing its share from 33 per cent in 2014 to 27 per cent by 2019. However, the share of modern retail is expected to rise from 37 per cent in 2014 to 49 per cent during the same period Despite the phenomenal growth in the share of E-tail in ORR and the subsequent weakening of brick and mortar modern retail, non-modern retail will comprise 51 per cent of the total retail spending in this zone by 2019 The continued lead of nonmodern retail in the retail landscape of ORR will provide ample opportunities for mall space development, as there is comparatively limited modern retail space in this zone. Foreign brand stores are missing from most of the product categories, which will provide opportunities for foreign retailers to increase their presence in this zone in the forthcoming years. Moreover, most of the product categories are grossly under supplied in the brick and mortar modern retail space - this could also be exploited by modern retailers in the coming years. 73 C ENNAI Think India. Think Retail. CHENNAI CITY ANALYSIS Retail Landscape Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 2,000 5,000 4,000 1,500 3,000 2,000 Chennai city map 1,000 1,000 0 Chennai West North Extened South Central South Central 500 0 Chennai West North Extened South Central South Central Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ 76 Chennai city ranks third in terms of modern retail space per 1,000 population across India. The inter-city comparison reveals that the modern retail space per 1,000 population of Pune is at par with Chennai. Mumbai city, one of the prominent retail markets of India, has only three-fifths of Chennai's modern retail space and lags behind it in per capita modern retail space The Central and Central-South zones in Chennai city are market leaders in terms of modern retail space per 1,000 population. On this parameter, these zones put together are twice the size of Mumbai's prominent retail zone (Bandra–Vile Parle) In the ranking of modern retail space per 1,000 population across 42 zones in India's top seven cities, the Extended South, West and North Chennai retail zones rank abysmally low in the 23rd, 26th and 39th position respectively implying that they are relatively less developed modern retail zones The Central and Central-South zones of Chennai rank much ahead of India's high-flying retail zones like South Delhi (2,409 sq ft) and Bandra–Vile Parle (1,664 sq ft) in terms of modern retail space per 1,000 population for households earning more than `300,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ With 447 sq ft of mall space per 1,000 population, Chennai ranks ahead of the MMR, which ranks fifth in India with 350 sq ft of mall space per 1,000 of its population. NCR leads the pack with 536 sq ft per 1,000 population, while Hyderabad, with 193 sq ft, has the lowest mall space per 1,000 people The Central, Extended South and Central-South zones in Chennai city are market leaders in terms of mall space per 1,000 population. The absence of shopping streets in Extended South Chennai made it feature in the top three zones of Chennai on this parameter. On a pan-India basis, Gurgaon, East Pune and East Bengaluru lead in this parameter The North zone has the lowest penetration of malls, primarily due to its not-so-affluent demography Similarly, for households earning more than `300,000, mall space per 1,000 population is the highest in the Extended South Chennai zone, on account of the availability of large land parcels, which in turn lead to the development of larger malls in this zone. This is followed by the Central Chennai zone, with 1,634 sq ft of mall space per 1,000 population for households earning more than `300,000 77 Chennai City Analysis Think India. Think Retail. Chart 3 Chart 5 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in Central-South Chennai Ÿ 100% 66% 0% 57% 63% 28% 80% Ÿ 60% CHENNAI SPLIT 40% 34% 20% 43% 100% 37% Ÿ 72% Ÿ 0% Central Malls Central South Extened South North West Shopping streets Source: Knight Frank Research The split of modern retail space in Chennai between malls and shopping streets is skewed towards shopping streets (55%) Only the Extended South (100%) and West zones (72%) have mall spaces above the city average of 45 per cent Modern retail space in the Central, CentralSouth and North zones is a mix of malls and shopping streets, although it is skewed towards shopping streets Being one of the oldest retail markets, the Central and Central-South zones have many shopping streets. The dominance of shopping streets in these zones can easily be observed from the chart beside Ÿ Ÿ The share of apparel, food & beverage, department stores and entertainment together accounts for 57 per cent of the modern retail space in this zone. The few malls in the zone is commensurate with a large number of shopping streets which helped the zone in maintaining a healthy mix of product categories The share of books, gifts & music and footwear is the highest in this zone compared to other zones of the city, albeit their share being less than 5 per cent. The sportswear and accessories categories account for little over 1 per cent of the total share in the zone Source: Knight Frank Research Department Stores Food & Beverages 15 Home & Lifestyle 17 12 Hyper/ Supermarkets 7 Watches & Jewellery 6 8 7 Books, Gifts & Music Apparel Entertainment 6 Electronics Personal Care 13 Footwear 4 3 Sportswear Accessories 1 1 Chart 4 16 21 11 4 8 6 6 18 4 2 1 3 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Central Chennai Ÿ 78 Apparel, watches & jewellery and department stores are the three biggest product categories in Central Chennai, accounting for 55 per cent of the total modern retail space in this zone. Shopping streets like Nungambkkam and T. Nagar, which are occupied predominantly by apparel retailers, contribute extensively towards this Out of the 13 product categories, six have modern retail spaces less than 5 per cent in the zone. Product Ÿ Product category split of occupied modern retail space in E tended South Chennai Ÿ 1 Source: Knight Frank Research Ÿ Chart 6 categories like entertainment and personal care have a 4 per cent share each, while footwear and books, gifts & music account for a miniscule 2 and 3 per cent share respectively. The share of sportswear and accessories is just 1 per cent within this zone A zone with one of the highest number of malls and shopping streets, Central Chennai represents all the product categories fairly Ÿ The Extended-South Chennai zone is heavily skewed towards entertainment. At 71 per cent, the share of this category is the highest compared to other zones in the city. The presence of multiple malls in the zone seems to have attracted a large number of multiplexes and family entertainment centres here Apart from food & beverages, and entertainment, the other product categories are nearly absent in this zone. The zone is located on the outskirts of the Chennai city limits and is primarily an office destination. This, coupled with the dearth of developed residential zones, could be some of the reasons why other retailers have not explored this zone Source: Knight Frank Research Department Stores Food & Beverages 1 Home & Lifestyle 2 Electronics Personal Care 0 Books, Gifts & Music 18 Apparel Entertainment 2 Hyper/ Supermarkets 0 Watches & Jewellery 0 2 Footwear 0 71 1 Sportswear Accessories 0 3 79 Chennai City Analysis Think India. Think Retail. Chart 7 Chart 9 24 20 8 18 2 6 6 9 2 4 0 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in North Chennai Brand-wise split of occupied modern retail store space Central 17% 25% 26% Ÿ 32% Central-South 19% 38% 13% 31% Extened South 7% 4% 5% 84% Ÿ North 4% 14% 37% 45% West 0 26% Foreign 45% National Regional 17% 11% While West Chennai has the maximum share of foreign brand stores as compared to other zones of the city, Extended South Chennai has the highest share of local brand stores Central and Central-South Chennai have a relatively better representation of foreign, national, regional and local brand stores compared to the other zones of the city Local Source: Knight Frank Research Source: Knight Frank Research Ÿ Department stores dominate among all the product categories in North Chennai, with a share of 24 per cent. This is followed by apparel and entertainment, with a modern retail space share of 20 per cent and 18 per cent respectively Ÿ Chart 10 Brand-wise split of modern retail store space in malls The presence of a considerable number of malls and shopping streets in this zone leads to a fair representation of the rest of the product categories Central 31% 38% 7% 4% 5% 16 20 8 28 1 9 6 4 4 2 1 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Product category split of occupied modern retail space in West Chennai Department Stores 49% 6% 10% Extened South Chart 8 1 Source: Knight Frank Research 3% 16% in this product category. The presence of large-format stores like Auchan and other local and regional brands has skewed this number towards the hyper/supermarkets category Ÿ 21% 59% West 30% Foreign 52% National Regional 15% 2% Local Source: Knight Frank Research Chart 11 Brand-wise split of occupied modern retail store space in shopping streets Central 18% 35% 37% Ÿ Central-South 8% At 28 per cent, entertainment has the largest share of space in this zone, followed by apparel and department stores Hyper/supermarkets account for a 9 per cent share in this zone, which is the highest compared to other zones 84% North 10% Ÿ While malls in Central-South and West Chennai have a greater presence of national brands, Central Chennai is fairly dominated by foreign and national brand stores Malls in Central Chennai have a relatively better representation of all brand categories – foreign, national, regional and local. On the other hand, malls in the Extended South and North Chennai zones are dominated by local brand stores Ÿ 21% Central-South 34% Ÿ 10% 29% 17% 46% Ÿ North 4% 13% 46% 37% West 15% 29% 21% The share of foreign brands in almost all the zones of Chennai's shopping streets is much lower compared to their share in the malls of the respective zones The share of local brands is the highest in Central-South Chennai, while North Chennai has the lowest share of foreign brand stores 35% Note: Extended South is not represented in the chart above, as there are no major shopping streets in the zone Foreign National Regional Local Source: Knight Frank Research 80 81 Chennai City Analysis Think India. Think Retail. Chart 12 Top foreign, national and regional brands FOREIGN BRANDS CATEGORIES Durable Bag Fastrack Claire's Levi's RMKV Hamleys Lifestyle NATIONAL/REGIONAL BRANDS Odyssey Saravana Stores Calonge Kay the fashion bay Raymond Nalli Silk Landmark Max Hidesign Olympic Cards Archies Saravana Selvarathnam Westside Chart 13 Size-wise split of occupied modern retail stores in malls 0 – 500 100% 5% 1% 6% 500 – 1000 6% 1% 6% 33% 2000 – 3000 >3000 8% 18% 0% 80% 1000 – 2000 2% 3% 8% 21% 26% 17% 7% 18% 60% Space in sq ft Samsung Vasanth & Co Reliance Digital Univercell Croma 16% 31% 40% Palazzo IMAX Fun City Luxe IMAX 79% 66% Escape multiplex IMAX 55% 20% Café Coffee Day Dominos KFC Sarvana Bhavan 39% 27% Pizza Corner 0% Bata Khadims Woodpecker Furniture Saravana Stores Samsonite Home Centre Reliance Footprint Metro Shoes Central Mochi Pothys Star Bazaar Spencer Plaza Ÿ Health & Glow Woodland Nike Adidas Joyalukkas Puma Naturals Apollo Pharmacy Extened South North West @ Home Ÿ Big Bazaar Auchan Central South GKB Opticals Konica Photo The presence of smaller shops in the Central and Central South zones is understandably high due to steep rentals. However, the same logic cannot be used for the North zone, where modern retail is still not well established like the Central and Central South zones The proportion of more than 2,000 sq ft-shops is higher for the West and Extended South Chennai zones. This is primarily due to the availability of large tracts of land and the anticipated ambitious growth projection for these zones, which attract mall developers Reebok GRT Jewellers Tanishq Pothys Jewels Saravana Stores Source: Knight Frank Research Source: Knight Frank Research 82 83 Chennai City Analysis Think India. Think Retail. Chart 15 Size-wise split of modern retail stores across product categories Chart 14 Size-wise split of occupied modern retail stores in shopping streets 0% 0% 0% 100% 9% 5% 3% 5% 5% 1% 3% 3% 11% 10% 26% 5% 3% 7% 74% 12% 1% 47% 34% 15% 49% 27% 15% 78% 80% 4% 11% 7% 0% 19% 4% 2% 27% 55% 53% 27% Space in sq ft 28% 38% 31% 60% 10% 3% 3% 4% 40% 3% 7% 3% 19% 16% 31% 11% 13% 44% 24% 7% 16% 58% 15% 33% 37% 56% 46% 20% 24% 45% 39% 0% 1% 6% 0% 6% 0% Central 0 – 500 500 – 1000 Central-South 1000 – 2000 2000 – 3000 North West 10% >3000 >3000 Ÿ Ÿ 33% 24% 44% 11% 1000 – 2000 16% 69% 12% 4% 19% 22% 500 – 1000 38% 53% 0 – 500 Source: Knight Frank Research Note: Extended South is not represented in the chart above as there are no major shopping streets in the zone Ÿ 2000 – 3000 7% A massive 83 per cent of the stores in North and West Chennai's shopping streets are less than 1,000 sq ft in size, while the corresponding numbers for Central and Central-South Chennai are 67 and 77 per cent respectively Additionally, only 7 per cent of the total stores are above 3,000 sq ft in size. Relatively lower rentals and ample availability of space on shopping streets seem to have induced retailers to be liberal towards occupying larger spaces Ÿ Ÿ Among other product categories, accessories (74%), personal care (69%), footwear (58%), electronics (55%), and watches & jewellery (53%) have the majority of their shop sizes in the range of 0–500 sq ft Inherently, department stores, entertainment and hyper/supermarkets are large retail format stores hence, the majority of these stores in malls are greater than 3,000 sq ft in size Shop sizes ranging between 500–1,000 sq ft are occupied mainly by sportswear (44%) apparel (34%), home & lifestyle (33%) and food & beverages (31%) category stores in malls Ÿ Ÿ A closer look at the charts above reveals that shop sizes ranging between 2,000 and 3,000 sq ft in malls are not favoured much by retailers. None of the product categories can boost of having a considerable share in this range of shop sizes Based on the chart above, due to its smaller shelf size, the accessories category is not present in shops larger than 1,000 sq ft since none of the department stores are smaller than 1,000 sq ft Source: Knight Frank Research 84 85 Chennai City Analysis Think India. Think Retail. CHENNAI CITY ANALYSIS Chart 16 Chart 17 Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 Total retail spending in 2014 (` bn) Chennai 18% 2% Central 13% 11% 4% 58% 31% 12% 1% 65% 4% 0% 10 96% 79 Brick and mortar modern retail 60% 18% 65 9% 6% 85% 24 North 3% 2% 95% 172 West 88% E-tail 53 8% 6% Non-modern retail Note: Brick and mortar modern retail + E-tail = modern retail Brick and mortar modern retail Total retail spending in 2014 for Chennai amounts to `225 bn in this, the share of modern retail stands at 20 per cent of which, the split between brick and mortar and E-tail is 18 per cent and 2 per cent respectively The North Chennai zone accounts for 40 per cent of the city's population, translating into the highest share (35%) of the total retail spending The presence of a large number of malls in the Central and Central-South Chennai zones contributed towards the highest share of modern retail in these zones More than 85 per cent of the retail market in North, Extended South and West Chennai is serviced by nonmodern retail compared to less than 60 per cent in Central Chennai 86% E-tail 123 Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research 86 123 E tended South 87% West 11% 1% 22% 28 North Ÿ 50% Central Chennai map Central South 4% E tended South Ÿ 23% 27% 55 Central South Ÿ 507 76% Central 38% Ÿ Total retail spending in 2019 (` bn) Chennai 225 80% Central Chennai Zone Analysis Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in Chennai is projected to increase from `225 bn in 2014 to `507 bn in 2019, implying an annual growth rate of 18 per cent Moreover, the share of modern retail is estimated to increase from 20 per cent to 24 per cent during the same period E-tail is expected to jump in excess of five times from 2 per cent in 2014 to 11 per cent in 2019, while the share of brick and mortar modern retail is expected to fall from 18 per cent to 13 per cent during the same period Central Chennai is expected to witness the maximum gain in terms of modern retail share during the next five years. On the other extreme, North and West Chennai will continue to be dominated by non-modern retail over the next five years 87 Central Chennai Zone Analysis Think India. Think Retail. Chart 1 Per capita occupied modern retail space in Central Chennai Space in sq ft Chart 2 Share of foreign and national brand stores in the overall modern retail space 95 Non-ethnic Menswear Non-ethnic Womenwear 32 Non-ethnic Unisex clothing 171 178 Ethnic wear Sportswear Share in Percentage 28 14 Kids wear Department Stores 377 F&B QSR 134 F&B Fine Dining 95 17 F&B Cafes Eyewear 22 15 Cosmetics Salons & Spas 18 31 Other Personal Care Family Entertainment Centres Hyper/Supermarkets 143 Home & Lifestyle 183 131 Electronics Watches & Jewellery 409 Books, Gifts & Music 74 50 Total modern retail space per 1,000 population Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ 88 Non-ethnic Unisex clothing 23 9 0 100 150 200 250 300 350 400 450 Share of mall space 13 Department Stores 18 61 25 17 F&B Fine Dining 0 F&B Cafes 0 36 9 19 0 13 Hyper/Supermarkets 0 41 100 58 6 26 Accessories 15 Watches & Jewellery 10 32 45 23 0 0 Footwear The sportswear category is dominated by foreign retailers, while multiplexes are led by national retailers. To the other extreme is the family entertainment category, which is led by neither national nor foreign retailers Non-ethnic menswear under apparel is occupied predominantly by foreign retailers. Central Chennai boasts of numerous local ethnic wear designers. This can be emphasised further by the lower presence of national and foreign brands in this category. Similarly, nonethnic women's wear is dominated by local and regional retailers 63 Multiplexes Books, Gifts & Music 74 5 Family Entertainment Centres Electronics 17 27 Salons & Spas Home & Lifestyle Ÿ 32 Other Personal Care Central Chennai is one of the most established retail markets of Chennai, and houses the most premium residential micromarket in the city. Premium retailers, including boutique designers, are present predominantly across the markets of Nugambakkam, T. Nagar and Alwarpet. Hence, it can easily be term as the 'fashion hub of Chennai city' Department stores under the apparel category have the highest modern retail space of 377 sq ft per 1,000 population. This is second only to the watches and jewellery category, which has 409 sq ft per 1,000 population Ethnic wear and non-ethnic unisex clothing under the apparel category rank next, after department stores. The presence of premium boutique designers in this market leads to higher per capita space for this category. These product categories are present more on the major shopping streets of Central Chennai as against malls. Our assertion can be emphasised further by the low share of mall space for these categories In the food & beverage (F&B) category, quick service restaurants (QSR) occupy the largest modern retail space in terms of square feet per 1,000 population. Of the total QSR space, only 48 per cent are in the malls, implying, once again, that the shopping streets of central Chennai are well established Multiplexes and family entertainment centres are entirely mall phenomena. None of these are present on the shopping streets Of the total cosmetics retail space in Central Chennai, almost 70 per cent has occupied space in malls Watch & jewellery shops have the largest per capita modern retail space in this zone. However, they are found in abundance on the shopping streets as compared to the malls In contrast, the accessories, and books, and gifts & music product categories are present mostly in the malls, aiming mainly at the urban populace 23 10 Kids wear Cosmetics Source: Knight Frank Research, Indicus Analytics Ÿ 5 Eyewear 53 Footwear Ÿ 19 F&B QSR 19 0 Non-ethnic Womenswear Ÿ 64 Sportswear 80 30 Accessories 22 Ethnic wear 66 Multiplexes Non-ethnic Menswear 21 41 13 25 29 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 89 Central Chennai Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Central Chennai Projected retail spending in Central Chennai Retail spending in 2019 (` bn) Future trends in Central Chennai 140 122 120 24% 100 ` bn 80 54% 60 13% 40 33 9% 28 20 0 2014 < `300,000 `500,001 – `1,000,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 90 2015 2016 2017 2018 2019 `300,001 – `500,000 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in Central Chennai is projected to increase to `122 bn in 2019 from `55 bn in 2014, resulting in an annual growth rate of 17 per cent With the advent of e-commerce, the share of E-tail in the total retail segment is estimated to increase from 4 per cent in 2014 to 23 per cent in 2019. This increase in E-tail will eat into the share of brick and mortar modern retail, which is estimated to fall from 38 per cent in 2014 to 27 per cent in 2019 With the decline in the share of brick and mortar and the unavailability of large land tracts, we expect no major malls to come up in this zone. However, with the multi-fold rise in total retail spending, the demand for brick and mortar space would be the highest from nonmodern retailers. 91 Think India. Think Retail. CHENNAI CITY ANALYSIS Chart 1 Central-South Chennai Zone Analysis Per capita occupied modern retail space in Central-South Chennai Space in sq ft 78 Non-ethnic Menswear 18 Non-ethnic Womenswear Central-South Chennai map Non-ethnic Unisex clothing 133 60 Ethnic wear Sportswear 23 12 Kids wear Department Stores 233 F&B QSR 151 F&B Fine Dining 95 12 F&B Cafes Eyewear 22 17 Cosmetics Salons & Spas 27 54 Other Personal Care Family Entertainment Centres 66 Multiplexes 144 Hyper/Supermarkets 122 Home & Lifestyle 105 145 Electronics 19 Accessories Watches & Jewellery 103 Books, Gifts & Music 67 59 Footwear 0 20 Total modern retail space per 1,000 population 40 60 80 100 120 140 160 180 200 20 240 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 92 The per capita penetration of product categories that require large-format stores, such as department stores, multiplexes, hyper/supermarkets and family entertainment centres, is very high in Central-South Chennai. This zone has three malls, and since the preference for locating within a mall is very strong within these product categories, it is reflected here with a high per capita penetration While categories like accessories, sportswear and cosmetics are present only within malls, fine dining, home & lifestyle and other personal care are highly skewed towards shopping streets F&B cafes have a very low presence in this zone, as only 12 sq ft per 1,000 population is available for this product category 93 Central-South Chennai Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in Central-South Chennai Projected retail spending in Central-South Chennai Share in Percentage Retail spending in 2019 (` bn) 70 65 60 23% 50 Non-ethnic Unisex clothing 23 16 11 0 Ethnic wear Sportswear 87 26 Department Stores 34 44 F&B QSR 53 28 12 F&B Fine Dining 7 Ÿ 27 Eyewear 5 13% 30 20 10% 15 12 10 0 2014 < `300,000 42 Salons & Spas 9 68 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 34 3 Other Personal Care 40 25 37 Cosmetics 54% 40 40 F&B Cafes > `1,000,000 Source: Knight Frank Research, Indicus Analytics 25 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 3 Electronics Accessories 11 11 Books, Gifts & Music Ÿ 100 41 Ÿ 33 The total retail spending in Central-South Chennai is projected to increase to `65 bn in 2019 from `28 bn in 2014, resulting in an annual growth rate of 19 per cent While the share of E-tail in the total retail is estimated to increase from 4 per cent in 2014 to 18 per cent in 2019, this will lead to a decrease in the share of brick and mortar modern retail, falling from 31 per cent to 22 per cent during the same period 53 27 0 41 63 29 17 Watches & Jewellery Footwear Ÿ 7 Kids wear Family Entertainment Centres 52 The combined share of national and foreign brand shops is 60 per cent and above in 10 categories out of the total 23, indicating a preference for regional and local brand shops among shoppers in Central-South Chennai Books, gifts & music, and other personal care are dominated primarily by regional and local brand shops, as the share of national and foreign brand shops is less than 30 per cent The multiplexes category is dominated by national retailers like INOX and IMAX ` bn 31 Non-ethnic Womenswear Ÿ 73 16 Non-ethnic Menswear 28 35 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 94 95 Central-South Chennai Zone Analysis Think India. Think Retail. CHENNAI CITY ANALYSIS Future trends in Central-South Chennai E tended South Chennai Zone Analysis E tended South Chennai map As on date, this zone has only three significant malls. Going forward with a 70 per cent increase in brick and mortar retail over next five years, we can expect more malls to come up in this zone, though the rate of growth in mall space will be relatively slower compared to nonmodern retail space. 96 97 Extended South Chennai Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Extended South Chennai Share of foreign and national brand stores in the overall modern retail space Share in Percentage Space in sq ft - Non-ethnic Menswear 24 Non-ethnic Womenswear Non-ethnic Unisex clothing - Ethnic wear - Sportswear - Kids wear - Non-ethnic Menswear 0 Department Stores - Non-ethnic Womenswear 0 Non-ethnic Unisex clothing 0 Ethnic wear 0 Sportswear 0 F&B QSR 101 F&B Fine Dining Ÿ 33 14 F&B Cafes Eyewear - Kids wear 0 Cosmetics - Department Stores 0 Salons & Spas 12 F&B QSR 3 Other Personal Care Family Entertainment Centres 347 Multiplexes 226 Hyper/Supermarkets 14 Home & Lifestyle 5 18 Electronics Accessories - Watches & Jewellery - Books, Gifts & Music 9 - Footwear 0 Total modern retail space per 1,000 population 50 100 150 200 250 300 350 Share of mall space Note: Footwear, watches & jewellery, accessories, cosmetics, eyewear, department stores, kidswear, sportswear, ethnic wear, non-ethnic unisex clothing and non-ethnic menswear have a negligible presence in this zone Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ 98 Ÿ As many as 11 product categories like footwear, accessories, department stores and sportswear, among others, are missing entirely from Extended-South Chennai, despite there being six malls in this zone The per capita penetration of the home and lifestyle, books, gifts and music, salon and spas, and other personal care categories is also significantly low in this zone The presence of a large number of QSRs on Old Mahabalipuram (OMR) Road has resulted in a relatively higher per capita penetration of the F&B QSR category here Multiplexes and family entertainment centres have a relatively higher per capita presence in Extended-South Chennai 45 12 F&B Fine Dining 0 F&B Cafes 0 Eyewear 0 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 0 Electronics Ÿ 50 Accessories 0 Watches & Jewellery 0 Books, Gifts & Music 0 Footwear 0 The F&B cafe and other personal care categories are dominated primarily by national brand stores in Extended-South Chennai The books, gifts & music category is dominated by regional retailers in this zone, while electronics is owned equally by foreign, regional and local brand stores As many as 10 product categories are absent in this zone, clearly implying low modern retail penetration 100 25 100 33 Note 1: Balance percentage in all the product categories denotes the share of regional and local brand stores Note 2: Footwear, watches & jewellery, accessories, cosmetics, eyewear, department stores, kids wear, sportswear, ethnic wear, non-ethnic unisex clothing and non-ethnic menswear have a negligible presence in this zone Share of foreign brands Share of national brands Source: Knight Frank Research 99 E tended South Chennai Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in E tended South Chennai Projected retail spending in E tended South Chennai Retail spending in 2019 (` bn) 30 Future trends in E tended South Chennai 24 25 23% 54% ` bn 20 15 13% 10 10% 5 2 2 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ 100 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The Extended South zone is one of the growth corridors of Chennai, and its population is set to explode in the ensuing five years. Based on this premise, we expect total retail spending to increase from `10 bn in 2014 to `24 bn in 2019, thereby registering the highest annual growth rate of 20 per cent among other zones Though the share of E-tail in the total retail segment is estimated to increase six-fold over the next five years, its actual expenditure is quite miniscule at `2 bn by the end of 2019 Modern retail (including brick and mortar and Etail) will account for only 15 per cent of the total retail in 2019, implying the dominance of nonmodern retailers in this zone. As on date, mall vacancies in this zone are the highest in the city. Going forward with the increase in brick and mortar modern retail demand, we expect mall vacancies to fall. 101 Think India. Think Retail. CHENNAI CITY ANALYSIS North Chennai Zone Analysis Chart 1 Per capita occupied modern retail space in North Chennai Space in sq ft 5 Non-ethnic Menswear 3 Non-ethnic Womenswear Non-ethnic Unisex clothing North Chennai map 14 17 Ethnic wear Sportswear 1 Kids wear Department Stores 49 F&B QSR 12 F&B Fine Dining 2 F&B Cafes 1 Eyewear 1 Cosmetics 0 1 Salons & Spas 5 2 Other Personal Care Family Entertainment Centres 10 Multiplexes 26 Hyper/Supermarkets 12 Home & Lifestyle 4 12 Electronics 1 Accessories Watches & Jewellery 18 Books, Gifts & Music 3 5 Footwear 0 Total modern retail space per 1,000 population 10 20 30 40 50 Share of mall space Note: Sportswear as a category has a negligible presence in this zone Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 102 The penetration of department stores is the highest in North Chennai, compared to the other apparel subcategories. Saravana Stores in Purasawalkam High Road alone has resulted in such a skewed number in the department stores category The sportswear category is absent in this zone. This is similar to the Extended-South Chennai zone, where it is non-existent Since there are only three major malls in this zone, the share of malls in most of the categories is negligible 103 North Chennai Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in North Chennai Projected retail spending in North Chennai Share in Percentage Retail spending in 2019 (` bn) 200 180 172 15% 160 140 0 Non-ethnic Womenswear 0 11 Non-ethnic Unisex clothing 56 Ÿ 3 Ÿ Ethnic wear 0 2 Sportswear 0 Kids wear 0 Department Stores 0 F&B QSR 15 0 100 10% 80 65% 60 40 20 4 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 0 14 0 Watches & Jewellery 0 Books, Gifts & Music 0 6 2014 2015 2016 2017 2018 2019 24 < `300,000 70 `300,001 – `500,000 `500,001 – `1,000,000 15 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 64 Ÿ 66 Ÿ 6 7 Accessories 5 0 65 0 Footwear 120 40 35 Eyewear Electronics 9 32 F&B Fine Dining F&B Cafes 24 10% Apart from electronics, F&B cafes and F&B QSR, all the categories have a miniscule presence of foreign brands in North Chennai A significant 65 per cent and above of the stores in cosmetics, F&B cafes and hyper/ supermarkets are foreign brands the number stands at zero for nonethnic women's wear, multiplexes and family entertainment centres, since they are highly skewed towards regional and local brands in this zone ` bn Non-ethnic Menswear 29 19 13 Being the largest populated zone, the total retail expenditure is the highest in this zone. We expect total retail spending to increase from `79 bn in 2014 to `172 bn in 2019, registering a 17 per cent annual growth rate As on date, E-tail has not caught the fancy of the people in this zone. However, we expect the E-tail share to increase from less than 1 per cent in 2014 to 3 per cent in 2019 Note 1: Balance percentage in all the product categories denotes the share of regional and local brand stores Note 2: Sportswear as a category has a negligible presence in this zone 9 Share of foreign brands Share of national brands Source: Knight Frank Research 104 105 North Chennai Zone Analysis Think India. Think Retail. CHENNAI CITY ANALYSIS Future trends in North Chennai West Chennai Zone Analysis West Chennai map Similar to the Extended South Chennai Zone, modern retail (including brick and mortar and E-tail) will account for only 5 per cent of the total retail in 2019, implying the dominance of nonmodern retailers in this zone. 106 As on date, there are only three malls in this zone, which is relatively less compared to the other zones of the city. We expect this trend to remain intact going forward, as non-modern retail will continue its dominance. 107 West Chennai Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in West Chennai Share of foreign and national brand stores in the overall modern retail space Share in Percentage Space in sq ft 24 Non-ethnic Menswear 4 Non-ethnic Womenswear Non-ethnic Unisex clothing 21 82 Ethnic wear Sportswear 7 Kids wear 6 Department Stores F&B QSR Non-ethnic Unisex clothing 33 F&B Fine Dining Cosmetics Department Stores 3 Salons & Spas 7 Multiplexes 185 Hyper/Supermarkets 62 45 24 Eyewear 0 Hyper/Supermarkets 16 Footwear 0 0 Total modern retail space per 1,000 population 100 150 200 Share of mall space Note: Family entertainment centres and cosmetics have a negligible presence in this zone Source: Knight Frank Research, Indicus Analytics Electronics Ÿ Ÿ 108 Except for multiplexes, department stores, ethnic wear and hyper/supermarkets, all the product categories have a very poor penetration in this zone The presence of brands like IMAX and INOX in Vadapalani has helped this zone report a highest per capita space for multiplexes Within apparel, department stores have the highest penetration. This is similar to North Chennai, as the demographics of these zones are very similar 79 25 48 0 0 73 0 74 100 0 8 30 Accessories 0 0 Books, Gifts & Music 0 38 50 36 Watches & Jewellery Footwear Ÿ 13 12 Home & Lifestyle 50 74 21 Multiplexes 4 Foreign brands are missing from most of the product categories in West Chennai The sportswear category is dominated completely by foreign brands, followed by department stores, with a 71 per cent share. Similarly, non-ethnic women's wear is dominated entirely by regional and local brands The majority of the stores in the eyewear and F&B fine dining categories are either local or regional brands, with a miniscule presence of national brands 0 4 F&B Cafes Family Entertainment Centres Watches & Jewellery Books, Gifts & Music 18 43 Other Personal Care 7 Ÿ 29 Salons & Spas Electronics 76 71 Cosmetics 10 Accessories 0 F&B Fine Dining 6 Home & Lifestyle 0 F&B QSR 9 Other Personal Care Family Entertainment Centres 19 0 Kids wear 6 Ÿ 19 Sportswear 100 2 Eyewear 38 Ethnic wear 20 F&B Cafes 0 0 Non-ethnic Womenswear 107 Ÿ 63 14 Non-ethnic Menswear 45 35 50 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores 29 Share of foreign brands Share of national brands Source: Knight Frank Research 109 West Chennai Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in West Chennai Projected retail spending in West Chennai Retail spending in 2019 (` bn) 140 Future trends in West Chennai 123 120 19% 100 ` bn 80 14% 58% 60 40 9% 20 10 8 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ 110 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research Similar to the Extended South and North Chennai zones, non-modern retail dominates this zone and it will continue to do so in 2019. Total modern retail (including brick and mortar and E-tail) will increase slightly, from 12 per cent in 2014 to 15 per cent in 2019. The West Chennai zone has the third lowest modern retail penetration (brick and mortar and E-tail combined). Going forward, we expect this trend to continue in West Chennai despite the increase in total retail spending from `53 bn in 2014 to `123 bn in 2019 The share of E-tail is expected to increase from 1 per cent in 2014 to 6 per cent in 2019, thereby eating into the modern retail share, which will decrease from 11 per cent in 2014 to 8 per cent by 2019 111 Think India. Think Retail. HYDERABAD CITY ANALYSIS Retail Landscape Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 3,000 1,600 2,500 1,400 2,000 Hyderabad city map 1,200 1,500 1,000 1,000 500 800 0 Hyderabad East North West West Central 600 400 200 0 Hyderabad Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Ÿ Ÿ Ÿ 114 Hyderabad ranks fifth among the cities of Mumbai, NCR, Bengaluru, Pune, Chennai, Kolkata and Hyderabad in terms of retail space per 1,000 population Hyderabad West, the highest ranked among the retail zones in Hyderabad, is currently ranked 14th among 42 retail zones contained in these cities in terms of modern retail space per 1,000 population in India The bulk of the modern retail space is being built in the West and North West zones, as the residential core of the city continues to shift in this direction The West zone has the maximum retail space per 1,000 population, but locations in the North West zone have the highest proportion of modern retail space per 1,000 population for households with earnings over `300,000 Extended West West Central Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Source: Knight Frank Research, Indicus Analytics Ÿ East Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ In line with the per capita distribution of overall modern retail, the West and North West zones also have the most mall space per 1,000 population in Hyderabad Moreover, locations like HITEC City and KPHB in the West and North West zones account for more than two-thirds of the mall space in Hyderabad 115 Hyderabad City Analysis Think India. Think Retail. Chart 3 Chart 5 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in East Hyderabad Ÿ 100% 80% 48% Ÿ 63% 60% 86% 98% 40% 37% 20% 52% 14% 0% Ÿ 2% Central Malls HYDERABAD CITY SPLIT West North West East Practically all the major malls in Hyderabad are located in the West and North West zones. This is depicted clearly in the chart Even though the Central zone consists of the oldest and most dense markets of Hyderabad, very few of the shops in these markets can be encompassed in the gamut of modern retail. Paucity of land and the relative abundance of fast-evolving locations in the West zone have resulted in very little mall development in this zone The East zone still has a long way to go in terms of mall development Ÿ Ÿ With the lowest modern retail penetration among all the zones in Hyderabad, the East zone is ranked 38th among the 42 zones in terms of modern retail space per 1,000 population Apparel stores claim the largest share in this zone, while electronic stores take up 13 per cent of the area under modern retail - the highest among all the zones Food & Beverages Home & Lifestyle Personal Care Source: Knight Frank Research 8 12 Apparel Books, Gifts & Music 7 Hyper/ Supermarkets 8 Watches & Jewellery 4 13 3 30 Entertainment 10 Electronics Shopping streets Source: Knight Frank Research Department Stores Footwear 2 2 Sportswear Accessories 2 0 Chart 4 14 25 7 2 10 5 9 14 3 4 2 4 Chart 6 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Central Hyderabad 0 Source: Knight Frank Research Ÿ Ÿ Apparel, watches and jewellery, and department stores are the dominant product categories in the Central zone Watches and jewellery stores have the highest share in Product category split of occupied modern retail space in West Hyderabad Ÿ Ÿ Major progress in the office and residential markets during the previous decade in west Hyderabad nurtured the growth of modern retail formats in terms of major mall development and the maturing of already established upmarket high streets of Jubilee Hills and Banjara Hills This zone has evolved over the years and has a healthy distribution of all product categories Department Stores Food & Beverages 16 Home & Lifestyle 15 Electronics Personal Care this zone, since it has the highest concentration of people in households earning more than `300,000 6 Books, Gifts & Music Source: Knight Frank Research 116 13 Apparel 6 Entertainment Hyper/ Supermarkets 6 Footwear 2 17 10 Watches & Jewellery 2 5 Sportswear Accessories 2 1 117 Hyderabad City Analysis Think India. Think Retail. Central 37% Accessories Books, Gifts & Music Sportswear Personal Care Watches & Jewellery Hyper/Supermarkets Home & Lifestyle Entertainment Apparel Footwear Brand-wise split of modern retail store space in malls Electronics Product category split of occupied modern retail space in North West Hyderabad Food & Beverages Chart 9 Department Stores Chart 7 6 8 5 8 18 3 3 2 1 1 Ÿ West 64% 24% 5% 7% North West 40% 53% 5%2% Ÿ East 8% 23 20 2% 4% 57% 8% 79% 5% 1 Foreign National Regional Local National brands dominate the space occupied in malls followed by foreign brands in all zones except the east zone where the share of regional brands equals that of foreign brands Share of foreign brands is exceptionally low in the east zone because of the lack of mall development that foreign brands tend to be biased toward, however the share of national brands in this zone far eclipses that in other zones Source: Knight Frank Research Source: Knight Frank Research modern retail outlets in this zone, the highest for any three product categories across zones The North West zone is an extension of the West zone and has been a hub of retail development activity over the past five years Departmental stores, apparel and hyper/supermarkets categories make up 62% of the area occupied by Ÿ Ÿ Chart 10 Brand-wise split of occupied modern retail store space in shopping streets Central 15% 28% 20% 31% 18% Ÿ 37% East Chart 8 14% Brand-wise split of occupied modern retail store space 37% Ÿ North West 6% Central 39% 34% 21% East 18% 32% 18% 32% 9% 37% 31% West 17% 44% 13% Foreign 26% North West National Regional 23% The share of brand categories is much better dispersed in the case of shopping streets compared to malls Local and regional brands play a much bigger role in shopping streets due to the comparatively lower average rentals than malls. They make up over half the area taken up by modern retail establishments in all zones Local Source: Knight Frank Research 24% 46% 19% 11% East 9% 38% West and North West zones of Hyderabad have a comparatively larger presence of foreign and national brands Brand categories are more uniformly dispersed across the Central and East zones National brands have the largest presence across all zones Ÿ Ÿ Ÿ Foreign National Regional 31% Ÿ Ÿ 22% The share of regional brands stands out in the East zone where it is second only to national brands. Nearly 60% of these brands are present in two locations of Dilsukh Nagar and LB Nagar in the east The Central zone that houses the oldest retail markets of Hyderabad has the largest share of local brands among all zones Local Source: Knight Frank Research 118 119 Hyderabad City Analysis Think India. Think Retail. Chart 11 Top foreign, national and regional brands FOREIGN BRANDS CATEGORIES NATIONAL/REGIONAL BRANDS Hidesign Accessorize Forever 21 Kalanikethan Landmark Lifestyle Da Milano Raymonds Tirumala Music Samsung Croma Mebaz R S Brothers Himalaya Book Depot Brand Factory Central Baggit Fastrack Archies Walden Reliance Trends Westside Reliance Digital Bajaj Electronics Yes Mart Chart 12 Size-wise split of occupied modern retail stores in malls 0 – 500 Asian Cinema INOX PVR Cinemas 6% 3% 4% 34% 80% >3000 9% 11% 2% 2% 7% 25% Space in sq ft 0% 12% 50% Cinemax 19% Paradise Café Coffee Day KFC 2000 – 3000 0% 40% McDonald’s 1000 – 2000 100% 60% Cinepolis 500 – 1000 78% 78% Karachi Bakery 20% Bata Reliance Foot Print Centro Footwear Fantoosh Mochi Home Centre Bantia Furniture @ Home Reliance Living Furniture World Spar Big Bazaar D Mart HyperCITY 35% 25% 0% Central Enersys Docomo Apollo Pharmacy Woodland Reebok Nike Joy Alukhas Puma Spice Lakme Salon Health & Glow North West East Reliance Mart Ÿ Vodafone Store West Ÿ Airtel Lawrence & Mayo Malls in the West and North West of Hyderabad are dominated by shops measuring less than 500 sq ft A substantial 47 per cent of the shops in Central Hyderabad measure over 1,000 sq ft, despite the comparatively higher rentals commanded by them. East Hyderabad is next, with 25 per cent in the same size range Titan Eye+ Adidas Tanishq Kalyan Jewellers Mangatrai Jewels GRT Jewellery Source: Knight Frank Research Source: Knight Frank Research 120 121 Hyderabad City Analysis Think India. Think Retail. Chart 14 Size-wise split of modern retail stores across product categories Chart 13 Size-wise split of occupied modern retail stores in shopping streets 100% 100% 6% 3% 7% 3% 4% 9% 9% 3% 80% 4% 3% 5% 5% 10% 11% 18% 17% 9% 3% 3% 18% 8% 67% 14% 72% 59% 15% 11% 9% 6% 19% 27% 6% 3% 5% 13% 73% 52% 60% 1%2% Space in sq ft 3% 40% 65% 57% 60% 13% 5% 70% 11% 26% 35% Central West North West 500 – 1000 1000 – 2000 2000 – 3000 7% 20% 35% 4% 84% 23% 74% East 5% 2% 0 – 500 52% 14% 1% 3% 0% 19% 57% 21% 20% 2% 10% 27% 6% 6% 62% 19% >3000 >3000 2000 – 3000 8% 1000 – 2000 64% 21% 500 – 1000 0 – 500 Source: Knight Frank Research Ÿ Ÿ Ÿ The most established shopping streets in the west zone like Banjara Hills and Jubilee Hills have large format shops compared to the other zones which is quite evident from the 27 per cent share taken up by shops ranging between 500–1,000 sq ft in size 22% of the stores in the North West zone and 21% of those in the east are over 1,000 sq ft in size. Comparatively lower space constraints and lower rentals encourage retailers to opt for larger store sizes in zones Supermarkets, entertainment and departmental stores are the only categories that show a predominance of large format spaces required for operations Ÿ Practically all of the stores in the accessories product category measure less than 500 sq ft Source: Knight Frank Research 122 123 Hyderabad City Analysis Think India. Think Retail. HYDERABAD ZONE ANALYSIS Chart 15 Chart 16 Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 Total retail spending (` bn) East 4%0% 106 96% North West 17% 2% 14% 10% 45 7% 1% 84% Brick and mortar modern retail 92% E-tail 12% 9% 51 117 Central 6% 4% Non-modern retail Note: Brick and mortar modern retail + E-tail = modern retail Ÿ 124 76% 96 79% 96 Central Hyderabad map Brick and mortar modern retail The West and North West zones have 30 per cent of the total population of Hyderabad but account for 56 per cent of the modern retail spending in the city. This is largely due to the fact that the bulk of the malls and premium high street stores are concentrated in the IT corridor of the HITEC City road, Banjara Hills and Jubilee Hills. Also, most of the commercial and residential development in the city is concentrated in these zones and attract the high income earners/spenders of the city Second only to the Central zone in terms of total retail spending, the East zone has the lowest modern retail to total retail spending ratio among all the zones of Hyderabad The Central zone accounts for the largest total retail spending and the largest share of population as well 90% E-tail 51 Non-modern retail Note: Brick and mortar modern retail + E-tail = modern retail Source: Knight Frank Research Ÿ 224 95% West 2% Central Ÿ Total retail spending (` bn) North West 81% West 14% East 3% 2% Central Hyderabad Zone Analysis Source: Knight Frank Research Ÿ Ÿ Ÿ Ÿ The total retail spending in Hyderabad is forecasted to increase from `319 bn in 2014 to `692 bn in 2019 at a compounded annual growth rate (CAGR) of 17 per cent All zones will see growth in the share of modern retail spending by 2019 The West and North West zones will see the most spending on modern retail over the five year period from 2014 to 2019, as their rapidly growing residential and commercial ethos continues to nurture modern retail development. The West and North West zones will see the share of modern retail spending increase to 21 per cent and 24 per cent respectively The East and Central zones will see the share of modern retail spending increase to 5 per cent and 10 per cent respectively 125 Central Hyderabad Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Central Hyderabad Share of foreign and national brand stores in the overall modern retail space Share in Percentage Space in sq ft Non-ethnic Menswear 39 21 Non-ethnic Womenswear Non-ethnic Unisex Clothing 22 65 Ethnic wear Sportswear 10 Non-ethnic Menswear 8 Kids wear Department Stores F&B QSR Non-ethnic Unisex Clothing 29 F&B Fine Dining Sportswear 3 Eyewear Salons & Spas 4 F&B QSR 8 Other Personal Care Family Entertainment Centres 1 Multiplexes 8 33 Home & Lifestyle 59 57 Electronics 2 Watches & Jewellery 87 Books, Gifts & Music 27 0 Total modern retail space per 1,000 population 23 20 40 60 32 3 F&B Cafes 0 3 45 Ÿ Ÿ Ÿ Ÿ 126 30 53 33 Salons & Spas 0 48 Other Personal Care 4 47 Family Entertainment Centres 0 Multiplexes 0 100 54 36 Home & Lifestyle 26 25 100 Electronics 29 25 Source: Knight Frank Research Watches & Jewellery 80 0 Accessories Share of mall space Department stores take up the maximum share of the area in malls, at 34 sq ft per 1,000 population, and are followed by hyper/supermarkets at 17 sq ft per 1,000 population In the Central zone, Punjagutta, Begumpet and Somajiguda have many department stores, with national and foreign brands like Central, Lifestyle, Max, Pantaloons and Shoppers Stop maintaining a strong presence Department stores are second only to watches and jewellery as a category in terms of total modern retail space per 1,000 population Due to little mall development in the Central zone, most of the product categories have a negligible presence in malls. For instance, the personal care category has very little presence in malls located in this zone There are very few accessories stores in the Central zone despite it having the highest proportion of households earning more than `500,000 Footwear Categories like sportswear, food and beverage quick service restaurants (F&B QSR) and electronic products are dominated by foreign brands as compared to national brands, while the opposite is true for department stores, accessories and multiplexes The cosmetics and footwear categories have a fairly uniform presence across national and foreign brands in Central Hyderabad 36 10 Books, Gifts & Music Ÿ 68 0 Hyper/Supermarkets 25 Footwear Ÿ 57 0 F&B Fine Dining Cosmetics 20 0 Eyewear Hyper/Supermarkets Accessories 74 Department Stores 2 Cosmetics 18 0 Kids wear 9 3 26 Ethnic wear 9 F&B Cafes 6 Non-ethnic Womenswear 85 Ÿ 45 12 0 25 67 18 21 30 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 127 Central Hyderabad Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Central Hyderabad Projected retail spending in Central Hyderabad Future trends in Central Hyderabad Retail spending in 2019 (` bn) 300 250 244 29% 200 50% 150 100 12% 9% 50 11 14 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 128 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in the Central zone is forecasted to increase from `117 bn in 2014 to `244 bn in 2019 at a CAGR of 16 per cent - the least among all the zones The share of spending on the brick and mortar modern retail format is expected to grow at 11 per cent in the ensuing five years, as this is already a densely-developed zone with limited potential for fresh building The share of E-tail spending, however, will increase five-fold, from 1 per cent to 5 per cent during the same period, compensating for the limited growth in spending on the brick and mortar format of modern retail There is little scope for any fresh development of malls and other large-format modern retail brick and mortar shopping outlets in the Central zone. This zone will continue to be the bastion of the famous but non-modern old city markets, which will never be replicated anywhere else in the city. 129 Think India. Think Retail. HYDERABAD ZONE ANALYSIS East Hyderabad Zone Analysis Chart 1 Per capita occupied modern retail space in East Hyderabad Space in sq ft Non-ethnic Menswear 16 5 Non-ethnic Womenswear East Hyderabad map Non-ethnic Unisex Clothing 16 29 Ethnic wear Sportswear 4 3 Kids wear Department Stores 28 F&B QSR 11 F&B Fine Dining 7 F&B Cafes 0 Eyewear 3 Cosmetics 0 Salons & Spas 2 Other Personal Care 2 Family Entertainment Centres 3 Multiplexes 14 Hyper/Supermarkets 19 Home & Lifestyle 24 31 Electronics 1 Accessories Watches & Jewellery 9 Books, Gifts & Music 4 Footwear 4 0 Total modern retail space per 1,000 population 10 20 30 40 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 130 The East zone is underdeveloped as a retail destination, as the focus of residential and commercial development has gravitated towards the West zone This zone is dominated completely by shopping streets the modern retail landscape of this zone is led by the electronics, department stores and ethnic wear product categories in terms of total modern retail space per 1,000 population 131 East Hyderabad Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in East Hyderabad Projected retail spending in East Hyderabad Share in Percentage Retail spending in 2019 (` bn) 250 229 20% 200 Non-ethnic Menswear 0 Non-ethnic Womenswear Non-ethnic Unisex Clothing Ÿ 20 21 0 Ethnic wear Sportswear 100 17 0 Kids wear 0 Departmental Store 1 F&B QSR 0 F&B Cafes 0 Eyewear 0 Cosmetics 0 Salons & Spas 59 67 5 32 F&B Fine Dining 0 26 100 0 Multiplexes 0 Hyper/Super Market 0 Home & Lifestyle 3 18 59% 100 9% 50 5 7 0 2014 < `300,000 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 100 33 Ÿ 50 Ÿ Ÿ 96 The total retail spending in the East Zone is forecasted to increase from `106 bn in 2014 to `229 bn in 2019 at a CAGR of 17 per cent The share of spending on brick and mortar modern retail format is expected to grow at a 12 per cent CAGR till 2019 The growth of spending on modern retail in this zone will be complemented largely by E-tailing, whose share is expected to increase from 0.4 per cent in 2014 to 2.2 per cent in 2019 44 27 Accessories 0 Watches & Jewellery 0 Books, Gifts & Music 0 58 12% 60 Family Entertainment Centres Electronics 150 Foreign brands have little presence in the East zone, with a few exceptions like sportswear and footwear National brands display a disproportionate dominance in certain product categories like accessories, cosmetics and F&B cafes due to the extremely few outlets that represent the gamut of modern retail. However, the proportion of hyper/supermarkets is skewed towards national brands due to the presence of prominent national retailers like Big Bazaar, D-Mart, Spencer's and More 58 13 Other Personal Care Footwear Ÿ 50 7 100 39 26 16 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 132 133 East Hyderabad Zone Analysis Think India. Think Retail. HYDERABAD ZONE ANALYSIS Future trends in East Hyderabad West Hyderabad Zone Analysis West Hyderabad map Despite the availability of land and a sizeable residential catchment, this zone has been comparatively neglected by mall developers and big brands, as locations in West Hyderabad attracted most of the action. This situation is not expected to change much over the forecast period, but an increase in traction will be seen towards the end of the decade, as the progress in the construction of the metro and other transport infrastructure initiatives, coupled with cheaper land prices, encourages accelerated real estate development. 134 135 West Hyderabad Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in West Hyderabad Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 39 Non-ethnic Menswear 41 Non-ethnic Womenswear Non-ethnic Unisex Clothing 35 71 Ethnic wear Sportswear 21 13 Kids wear Department Stores 156 F&B QSR F&B Fine Dining Non-ethnic Unisex Clothing Sportswear 18 Kids wear 6 Department Stores Salons & Spas 27 Other Personal Care 23 Family Entertainment Centres 22 Multiplexes 19 62 0 Ethnic wear 15 Eyewear 51 43 36 114 62 23 76 Accessories 8 Watches & Jewellery 56 Books, Gifts & Music 22 20 Footwear 15 27 F&B Cafes 13 29 Eyewear 11 50 100 150 5 0 Family Entertainment Centres 3 Multiplexes 0 Hyper/Supermarkets 0 43 16 100 93 8 35 44 30 8 Accessories Source: Knight Frank Research, Indicus Analytics 136 26 200 Share of mall space Department stores, home and lifestyle, and F&B QSR are the product categories with the highest modern retail space per 1,000 population Most of these department stores are situated in City Centre, GVK One and Inorbit mall at Banjara Hills and HITEC City On the other hand, almost all home and lifestyle retailers can be found on the shopping streets of Madhapur, Jubilee Hills and Banjara Hills Personal care products, especially salons and spas, and eyewear, have the highest presence in this zone 74 Other Personal Care Electronics Total modern retail space per 1,000 population 35 26 Salons & Spas Home & Lifestyle 0 Ÿ 11 F&B Fine Dining Cosmetics 173 Electronics Ÿ Ÿ Barring a few product categories like multiplexes, and books, gifts and music, most of them are well represented by foreign and national retailers Most of the foreign retailers are concentrated in HITEC City and have a slightly higher presence in the malls compared to the shopping streets In contrast, national retailers have a markedly higher preference for the shopping streets of Banjara Hills and HITEC City, compared to the malls 44 Home & Lifestyle Ÿ 45 24 73 F&B QSR Hyper/Supermarkets Ÿ 9 Ÿ 53 Cosmetics Ÿ 63 6 Non-ethnic Womenswear 126 F&B Cafes 23 Non-ethnic Menswear Watches & Jewellery 2 Books, Gifts & Music 0 Footwear 51 83 14 45 35 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 137 West Hyderabad Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in West Hyderabad Projected retail spending in West Hyderabad Retail spending in 2019 (` bn) 120 Future trends in West Hyderabad 110 100 22% 80 55% 60 13% 40 10% 20 10 13 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ 138 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in the West zone is expected to increase from `51 bn in 2014 to `110 bn in 2019 at a CAGR of 17 per cent, second only to North West Hyderabad Modern retail spending is expected to grow at a rate of 23 per cent during the five-year period ending 2019, bringing the share of total modern retail spending as a proportion of total retail spending to 24 per cent in 2019 compared to 16 per cent in 2014 Locations like Banjara Hills, Jubilee Hills and HITEC City in the West zone represent the best of the modern retail establishments in the Hyderabad market. The IT corridor, abundant Grade A office spaces and premium residential locations in this zone ensure that the retail environment in this zone will continue to grow in the coming years. 139 Think India. Think Retail. HYDERABAD ZONE ANALYSIS North West Hyderabad Zone Analysis Chart 1 Per capita occupied modern retail space in North West Hyderabad Space in sq ft 33 Non-ethnic Menswear North West Hyderabad map Non-ethnic Womenswear 56 Non-ethnic Unisex Clothing 58 72 Ethnic wear Sportswear 13 6 Kids wear Departmental Store 261 F&B QSR 51 F&B Fine Dining 10 4 F&B Cafes Eyewear 10 Cosmetics 3 Salons & Spas 7 Other Personal Care 8 Family Entertainment Centres 0 Multiplexes 93 Hyper/Super Market 203 Home & Lifestyle 58 88 Electronics 6 Accessories Watches & Jewellery 38 Books, Gifts & Music 12 21 Footwear 0 Total modern retail space per 1,000 population 50 100 150 200 250 300 Share of mall space Note: Family entertainment centres and cosmetics have a negligible presence in this zone Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 140 The North West zone is the fastest developing retail market in Hyderabad. The abundant availability and low prices of land, coupled with a fast-developing office and residential environment, makes it an attractive proposition for fresh, modern retail development Department stores and hyper/supermarkets are clearly the dominant product categories in the North West zone in terms of total modern retail space per 1,000 population. Among all the retail zones in Hyderabad, the penetration of these two product categories is also the highest in this zone New mall developments, such as Manjeera Trinity and Forum, have induced major foreign hyper/supermarket retailers, such as Spar and Hyper CITY, to take up bulk spaces in these zones 141 North West Hyderabad Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in North West Hyderabad Projected retail spending in North West Hyderabad Share in Percentage Retail spending in 2019 (` bn) 120 109 19% 100 80 Non-ethnic Menswear 47 17 57 Non-ethnic Womenswear Ÿ 2 Non-ethnic Unisex Clothing 22 18 Ÿ 0 Ethnic wear Sportswear 32 11 85 0 Kids wear Departmental Store 43 73 20 F&B QSR 29 9 F&B Fine Dining 33 7 Eyewear Cosmetics 20 11 52 `300,001 – `500,000 `500,001 – `1,000,000 > `1,000,000 0 2014 48 50 Other Personal Care 8 51 Family Entertainment Centres 15 2015 2016 2017 2018 2019 Source: Knight Frank Research, Indicus Analytics 9 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 0 Multiplexes 65 18 43 Ÿ 56 Home & Lifestyle 5 28 Electronics 9 26 Accessories 23 Watches & Jewellery 22 Books, Gifts & Music Footwear 40 39 Salons & Spas Hyper/Super Market 10% 56 7 61% 60 < `300,000 25 F&B Cafes 10% National and foreign brands have a healthy presence in almost all the product categories in the North West zone The overwhelming presence of major international retailers, such as Adidas, Nike and Puma, in the sportswear category, has resulted in an 85 per cent share for international retailers. There are few sportswear outlets in the modern retail format in the local and regional brand categories 77 52 0 31 Ÿ 17 Note 1: Balance percentage in all the product categories denotes the share of regional and local brand stores The total retail spending in the North West zone is forecasted to increase from `45 bn in 2014 to `109 bn in 2019 at a CAGR of 19 per cent - the highest in Hyderabad This massive growth in total retail spending will be spurred by market leading growth numbers in brick and mortar modern retail, E-tail and non-modern retail spending, which we expect, will grow at a CAGR of 14 per cent, 64 per cent and 18 per cent respectively Note 2: Family entertainment centres and cosmetics have a negligible presence in this zone 26 Share of foreign brands Share of national brands Source: Knight Frank Research 142 143 North West Hyderabad Zone Analysis Think India. Think Retail. Future trends in North West Hyderabad The abundant availability of land and proximity to upmarket residential locations like Kukatpally and the IT corridor have encouraged mall developers to expand in this zone, and this trend is expected to strengthen in the coming years. The North West zone has a lot of development potential because of its strong catchment and increased focus on transport infrastructure by the government. 144 145 Think India. Think Retail. OL ATA CITY ANALYSIS Retail Landscape Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 4,500 3,000 4,000 3,500 2,500 3,000 olkata city map 2,500 2,000 2,000 1,500 1,000 1,500 500 0 Kolkata South North East Central 1,000 500 0 Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Ÿ Ÿ Ÿ Ÿ 148 Modern retail in Kolkata has evolved steadfastly over the past few decades, and today, the city is considered by retailers and developers as one among the top destinations in the country to set up their retail establishments/projects The city, on an average, has 569 sq ft of modern retail space catering to the needs of every 1,000 of the population, while around 1,588 sq ft is available per 1,000 of the population in households earning over `300,000 Interestingly, Central and East Kolkata have the highest per capita modern retail space available in the city While most parts of East Kolkata are relatively newly developed, it scored the highest penetration of per capita retail space in the city owing to the presence of a number of large-format malls there In contrast, the long-standing region of Central Kolkata has a larger concentration of shopping streets, thereby augmenting the per capita modern retail space in the region South North East Central Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Source: Knight Frank Research, Indicus Analytics Ÿ Kolkata Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ The average mall space availability per 1,000 persons in Kolkata stands at 229 sq ft, while it is higher, at 637 sq ft, for households earning over `300,000 East Kolkata remains the region with the highest per capita mall space availability. The presence of several large-format malls catering to the retail needs of the population, chiefly employed in the IT hub of Salt Lake Sector V and Rajarhat, has taken the per capita mall space to a whopping 2,859 sq ft for households with an income of over `300,000 On the other hand, the mall space availability of North Kolkata per 1,000 persons is minimal owing to the limited number of malls in the region 149 olkata City Analysis Think India. Think Retail. Chart 3 Chart 5 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in East olkata Ÿ 100% 70% 27% 87% 63% 80% 60% Ÿ 40% 20% 30% 73% OL ATA CITY SPLIT 37% Ÿ 13% 0% Central Malls East North South Shopping Streets Source: Knight Frank Research Kolkata has a clearly demarcated shopping street domination, with its share of modern retail space skewed at 60 per cent. This indicates the compliance of the traditional markets of the city towards the demand for modern retail However, East Kolkata saw a reverse trend, with a mall space of over 70 per cent leading the way in modern retail space The share of shopping streets is the highest in North Kolkata, with only one operational mall in the region. Central and South Kolkata have higher shares, too, as these regions, although substantiated with malls, have numerous shopping streets adjacent to heavily-populated residential areas Ÿ Ÿ Ÿ Ÿ East Kolkata has a profusion of apparel stores, located mainly in malls, and accounting for 22 per cent of the total modern retail space in the region Remarkably, the home & lifestyle, and entertainment avenues were responsible for the next highest share, to the tune of 14 per cent each, both these product categories having a considerable presence in malls and on shopping streets This points towards a developing region that is witnessing residential interest as well as an increase in modern consumers who prefer to visit multiplex theatres for leisure The region has a plethora of food & beverages joints, adding up to 9 per cent of the retail space, patronised largely by IT industry-employees at food courts Source: Knight Frank Research Department Stores Food & Beverages Home & Lifestyle 9 Apparel Entertainment 14 6 Books, Gifts & Music 22 14 Hyper/ Supermarkets 3 Watches & Jewellery 6 7 Electronics Personal Care 10 Footwear 3 3 Sportswear Accessories 2 1 Chart 4 10 26 10 4 9 0 5 17 6 4 2 6 Chart 6 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Central olkata 2 Source: Knight Frank Research Ÿ Ÿ 150 Apparel accounted for the highest share of the modern retail space in Central Kolkata, primarily due to the presence of several shopping streets in the area, some of which specialised in apparel Its share of 26 per cent is followed by the watches & jewellery category at 17 per cent, jewellery being the dominant factor Ÿ Department stores and food and beverages (F&B) followed, with a 10 per cent share each of the total modern retail space Product category split of occupied modern retail space in North olkata Ÿ Ÿ Ÿ Apparel comprises the bulk of the modern retail space in North Kolkata, accounting for 23 per cent of the total pie The presence of a large number of furniture stores led this category to account for 18 per cent of the total modern retail pie - the second highest share in the region Hyper/supermarkets, consisting mainly of brands like Big Bazaar and Vishal Mega Mart, are third in the line - their prominence pointing towards an increasing preference of consumers to shop for their daily necessities in such largeformat stores Department Stores 5 Food & Beverages Entertainment Home & Lifestyle 6 18 Electronics Personal Care 4 Books, Gifts & Music Source: Knight Frank Research Apparel 6 Hyper/ Supermarkets 14 Watches & Jewellery 10 6 Footwear 3 23 4 Sportswear Accessories 1 1 151 olkata City Analysis Think India. Think Retail. 8 7 8 11 3 9 11 1 3 7 4 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Home & Lifestyle Entertainment Apparel 26 Electronics Brand-wise split of modern retail store space in malls Hyper/Supermarkets Product category split of occupied modern retail space in South olkata Food & Beverages Chart 9 Department Stores Chart 7 Central 38% 54% 5% 3% East 16% 50% 15% 19% North 4% 94% 2% South 19% 1 Foreign National 69% Regional 7% 5% Local Source: Knight Frank Research The malls in the Central Kolkata region accounted for the highest share of foreign brands, primarily due to the presence of the high-end Quest Mall, which has a host of luxury brands South Kolkata has the second highest share of foreign brands, which can be attributed chiefly to the presence of South City, a large-format mall project Ÿ Source: Knight Frank Research South Kolkata consists of some of the most preferred residential locations in the city, the region boasting of a number of major shopping streets, some specialising in single-product categories like apparel and jewellery Ÿ Ÿ Not surprisingly, modern retail space here is led by apparel, at 26 per cent, followed by home & lifestyle, and watches & jewellery, each with shares of 11 per cent of the total pie Ÿ Ÿ Ÿ However, modern retail space in Kolkata's malls is skewed considerably towards national brands, with its share in all the regions upward of 50 per cent North Kolkata has the largest share of modern retail space occupied by national brands in mall space Chart 8 Chart 10 Brand-wise split of occupied modern retail store space Brand-wise split of occupied modern retail store space in shopping streets Central 19% 27% 4% 50% Central East 12% 51% 14% 10% 23% 16% 4% 70% East North 7% 35% 9% 3% 49% 49% 14% 34% North South 12% 35% 8% 7% 45% 26% 10% 57% South Foreign National Regional Local 8% 14% 9% 69% Source: Knight Frank Research Foreign Ÿ Ÿ Ÿ 152 Kolkata has emerged as a sought-after retail market in recent years, with several foreign and national brands setting up their stores in the city. Today, the city provides modern retail experience to buyers in various malls and shopping streets, targeting both the luxury segment and value shoppers An analysis of retail brands across markets shows that the majority of the foreign brands are located in the Central Kolkata region, mainly in the newly-launched Quest Mall and in high-end shopping streets such as Park Street Interestingly, Central Kolkata accounts for the highest share of local brands too, primarily due to the numerous Ÿ Ÿ Ÿ traditional shopping streets that have attuned themselves to become modern retail spaces East and South Kolkata have a fair presence of foreign brands as well, with a share of 12 per cent each, which can be attributed primarily to the malls in these regions. The least share of foreign brands is observed in the northern zone, owing to the relatively undeveloped modern retail state of this region National brands have a considerable presence across all the zones, particularly in the east, while regional brands have yet to gain confidence National Regional Local Source: Knight Frank Research Ÿ Ÿ Ÿ Although the share of foreign brands is significantly less in the city's shopping streets, Central Kolkata, followed closely by South Kolkata, emerged as preferred regions for foreign retailers to set up their stores High streets, such as Park Street in Central Kolkata and parts of Rashbehari Avenue in the south, are responsible for the presence of foreign brands in their respective zones However, despite its share of foreign brands, the Central Ÿ zone has the highest share of local brands too, owing to the presence of traditional markets in the region that have adapted to modern retail Meanwhile, East Kolkata, which boasted of a large share of foreign brands in malls, has the minimum share of the same on its shopping streets. Remarkably, the proliferation of national brands stood at a considerable 49 per cent in the region 153 olkata City Analysis Think India. Think Retail. Chart 11 Top foreign, national and regional brands FOREIGN BRANDS Claire's CATEGORIES Gucci Levis NATIONAL/REGIONAL BRANDS Hidesign Accessorize United Colors of Benetton Raymonds Max Starmark bookshop Shoppers Stop Westside Chart 12 The little shop Prapti Archies Landmark Crossword Lifestyle Fastrack M3 music Pantaloons Size-wise split of occupied modern retail stores in malls 0 – 500 100% 3% 4% 8% 8% 80% 500 –1000 1000 – 2000 >3000 12% 19% 27% 2000 – 3000 20% 57% 60% Space in sq ft Samsung Reliance Digital Sony Center LG E Zone 40% PVR Cinemas INOX 42% Adventure plex Fun Cinemas Cinemax 29% 36% 29% 22% 20% McDonald’s Café Coffee Day Pizza Hut KFC 33% Haldiram's 20% 14% 17% 0% Bata Reliance Footprint Clarks Home Town Khadims footwear Metro Shoes Estillo furniture Godrej Interio Mobel (furniture) Jagdish Store Central Ÿ Ÿ Big Bazaar VLCC Woodland Nike Puma Adidas Vishal Mega Mart GKB Opticals Spencers Himalaya Opticals Food Bazaar More The Thai spa Skysports Senco jewellers Adrija jewel Ÿ East North South South Kolkata emerges as the region with a fairly uniform share in the mix of shop sizes in malls, as compared to the other zones East Kolkata accounted for 69 per cent of the shops skewed towards the lower size range of less than 1,000 sq ft, owing to the presence of community malls like City Centre 1 and 2 On the other hand, North Kolkata has the highest share of shops with sizes upwards of 3,000 sq ft. These large-size shops can be attributed to hyper/supermarkets that require large areas to operate Reebok World of Titan Tanishq Source: Knight Frank Research Source: Knight Frank Research 154 155 olkata City Analysis Think India. Think Retail. Chart 14 Size-wise split of modern retail stores across product categories Chart 13 Size-wise split of occupied modern retail stores in shopping streets 3% 100% 3% 8% 6% 6% 1% 4% 1% 5% 3% 6% 7% 10% 3% 13% 28% 10% 59% 13% 6% 36% 8% 45% 35% 80% 47% 67% 27% 27% 21% 9% 11% 16% 13% 31% 12% 5% 35% 31% 75% 60% 5% Space in sq ft 34% 40% 6% 23% 13% 2% East Central Ÿ 8% 5% 0% Ÿ 33% 51% 25% 500 –1000 36% 36% 47% 0 – 500 8% 55% 18% 20% Ÿ 24% 26% 7% 6% 60% 57% 12% 17% 1000 – 2000 2000 – 3000 North South 1% 2% >3000 >3000 Owing to the presence of a number of heavily-populated traditional shopping streets, Central and South Kolkata have a larger percentage share of shops with average sizes less than 1,000 sq ft to the tune of 84 per cent and 82 per cent respectively, followed closely by North Kolkata at 81 per cent Despite its limited number of shopping streets, East Kolkata can be considered as the region with a comparatively better mix of shops in various sizes It also has the highest share of shops with sizes greater than an average of 3,000 sq ft, as the retail markets there have numerous electronics stores and fine dining options 12% 7% 5% 5% 40% 38% 40% 15% 1000 – 2000 21% 38% 10% 2000 – 3000 21% 7% 75% 500 –1000 0 – 500 Source: Knight Frank Research Ÿ Ÿ Ÿ Watches & jewellery, the product category with higher average trading density (ATD), has been observed to be housed mainly in shops with lower size ranges. A whopping 75 per cent of these stores have sizes less than 500 sq ft Not surprisingly, entertainment avenues like movie theatres, which require large formats, have the highest share of sizes exceeding 3,000 sq ft Department stores, another category that needs large formats to showcase their product ranges, has the second highest share of shop sizes that are greater than 3,000 sq ft Ÿ Ÿ Interestingly, sportswear, which consists mostly of foreign brands, has a considerable share of shops with sizes in the range of 1,000-2,000 sq.ft – to the tune of 38 per cent The accessories category has been observed to operate in small-size shops as well. Around 87 per cent of this product category belong to a size range of less than 1,000 sq ft Source: Knight Frank Research 156 157 olkata City Analysis Think India. Think Retail. OL ATA ZONE ANALYSIS Chart 15 Chart 16 Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 Total retail spending (` bn) olkata 16% 2% South 13% 12% 85% North 1% 6% 11% 10% 108 93% 141 East 4% 58% North 4% 5% Brick and mortar modern retail 6% E-tail 45% 259 41% 28% 40% 35 Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Brick and mortar modern retail 64 At present, the total retail spending in Kolkata amounts to `319 bn, with North Kolkata accounting for the largest share at 44 per cent. This is in line with the population of this zone, which stands at 45 per cent The share of modern retail in Kolkata stood at 18 per cent in 2014, of which brick and mortar is at 16 per cent, and E-tail, at 2 per cent Central Kolkata has the highest share of modern retail, at 55 per cent, followed by the eastern zone. The presence of a large number of shopping streets in Central Kolkata and several large-format malls in East Kolkata with a substantial IT population seem to have tilted the balance towards modern retail in these two zones Significantly, although non-modern retail accounts for more than 90 per cent of the retail market in North Kolkata, compared to less than 50 per cent in Central Kolkata, its retail spending is much higher 37% E-tail 23% 64 Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research 158 Central olkata map Central 49% Ÿ 203 91% 31% 34 Central Ÿ 79% East 38% Ÿ 589 75% South 13% 2% Ÿ Total retail spending (` bn) olkata 319 82% Central olkata Zone Analysis Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in Kolkata is projected to increase from `319 bn in 2014 to `589 bn in 2019. The share of modern retail is estimated to increase from 18 per cent to 25 per cent during this period While the share of E-tail is expected to increase exponentially by six times, from 2 per cent in 2014 to 12 per cent in 2019, the share of brick and mortar modern retail is expected to fall correspondingly, from 16 per cent to 13 per cent during the same period Central and East Kolkata are expected to witness the maximum impact in terms of modern retail share owing to the fast-paced growth of the E-tail segment in the next five years. On the other hand, North Kolkata will continue to be dominated by non-modern retail during the same period 159 Central Kolkata City Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Central Kolkata Share of foreign and national brand stores in the overall modern retail space Share in Percentage Space in sq ft 74 Non-ethnic Menswear Non-ethnic Womenswear 55 Non-ethnic Unisex clothing 55 139 Ethnic wear Sportswear 22 Kids wear 23 Department Stores F&B QSR Non-ethnic Unisex clothing 58 F&B Fine Dining 17 Cosmetics 18 13 Other Personal Care Family Entertainment Centres 118 33 233 Books, Gifts & Music 76 52 Footwear 50 Ÿ 160 Ÿ 63 10 12 56 37 5 150 200 250 39 0 It has been observed that for most product categories, shopping streets in Central Kolkata score higher on the availability of modern retail space per 1,000 persons compared to malls The highest per capita modern retail space availability in Central Kolkata is for watches and jewellery due to the large number of stores located on the numerous shopping streets, some of them specialising only in jewellery. However, this share is minimal on the mall space front Conversely, modern retail space for department stores is predominantly mall-centric, with lesser shopping street penetration. On an interesting note, the non-ethnic apparel for women's and unisex clothing categories have an almost equal share in the modern retail space availability per 1,000 persons on the shopping streets as well as in malls 19 0 5 Family Entertainment Centres 0 100 Multiplexes 0 100 Hyper/Supermarkets 0 Electronics Accessories Share of mall space 40 46 Home & Lifestyle 100 Source: Knight Frank Research, Indicus Analytics Ÿ 23 4 Other Personal Care Watches & Jewellery Ÿ 32 Salons & Spas 62 Total modern retail space per 1,000 population F&B QSR Cosmetics Home & Lifestyle 0 29 Eyewear 5 Accessories 14 Ÿ 51 Electronics 27 0 Department Stores F&B Cafes Multiplexes Ÿ 0 F&B Fine Dining 3 Hyper/Supermarkets 15 Kids wear 30 Salons & Spas 67 Sportswear 100 13 Eyewear 14 Ethnic wear 67 Ÿ 49 26 Non-ethnic Womenswear 132 F&B Cafes 29 Non-ethnic Menswear 11 17 16 45 34 30 Watches & Jewellery 6 12 Books, Gifts & Music 0 Footwear 18 Ÿ The highest percentage share of foreign brands in Central Kolkata's modern retail space is seen in the sportswear segment, where the entire product category is dominated by brands like Nike, Adidas, Puma and others, leaving no space for either national or local brands Foreign brands also scored significantly over national and regional brands in the case of non-ethnic unisex apparel and cosmetics, with shares of 67 per cent and 46 per cent respectively. A majority of these stores are located in malls Meanwhile, quick service restaurants (QSR) with foreign origins like McDonald's, KFC and Pizza Hut dominated the region, with multiple outlets, both in the malls and on the shopping streets On the other hand, retail space in national brands are more evident in product categories like F&B cafe, ethnic wear and department stores, besides having a comprehensible presence in categories like multiplexes and FECs 29 19 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 161 Central olkata City Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Central olkata Projected retail spending in Central olkata Total retail spending in 2019 (` bn) 70 Future trends in Central olkata 64 60 10% 50 9% 40 11% 30 26 70% 24 20 10 0 2014 < `300,000 Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 162 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Central Kolkata has a select group of HIG-segment dwellers, with a considerable chunk of the population belonging to other income segments spread out across the other parts of the region While 10 per cent of the region’s households have incomes on the upper side of `1,000,000, a sizeable 70 per cent of the households earned below `300,000 This explains the rather large concentration of local brands on this zone’s shopping streets, and also the reason behind the high per capita availability of modern retail space per 1,000 persons for households earning over `300,000 Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in Central Kolkata is projected to increase from `35 bn in 2014 to `64 bn in 2019, resulting in an annual growth rate of 12 per cent The most remarkable observation in this zone involves the share of E-tail in total retail, which is estimated to increase from 6 per cent in 2014 to a whopping 37 per cent in 2019. Consequently, the share of brick and mortar modern retail is estimated to witness a fall, from 49 per cent to 40 per cent during the same period Not surprisingly, the share of modern retail, which includes both E-tail and brick and mortar, is expected to increase substantially from 54 per cent in 2014 to 77 per cent in 2019. This implies that modern retail will account for a major share of the total retail spending in Central Kolkata by 2019 The considerable growth of the E-tail segment expected in Central Kolkata over the next five years could result in infringing on the brick and mortar modern retail segment. This will lead to a lower requirement for brick and mortar incremental space in this zone. Shopping streets will continue to lead in terms of brick and mortar modern retail owing to the diversity observed in the household incomes of this region. The region presently has sufficient space in most of the product categories, though categories like cosmetics and accessories have a good potential for retailers to pursue growth over the next five years. 163 Think India. Think Retail. KOLKATA ZONE ANALYSIS East Kolkata Zone Analysis Chart 1 Per capita occupied modern retail space in East Kolkata Space in sq ft 86 Non-ethnic Menswear 23 Non-ethnic Womenswear Non-ethnic Unisex clothing 67 123 Ethnic wear East Kolkata map Sportswear 30 39 Kids wear Department Stores 146 F&B QSR 93 F&B Fine Dining 35 7 F&B Cafes Eyewear 11 4 Cosmetics Salons & Spas 39 Other Personal Care 40 Family Entertainment Centres 14 Multiplexes 193 Hyper/Supermarkets 42 Home & Lifestyle 207 111 Electronics 9 Accessories Watches & Jewellery 98 Books, Gifts & Music 52 43 Footwear 0 Total modern retail space per 1,000 population 50 100 150 200 250 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 164 Owing to the profusion of large-format malls in this region, East Kolkata has a greater share of mall space availability per 1,000 persons in most of the product categories This supports the finding wherein the zone had scored the highest availability of per capita retail space in the city in terms of malls However, the per capita retail space available in home & lifestyle stores is considerably more in the shopping streets than in the malls 165 East olkata City Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in East olkata Projected retail spending in East olkata Share in Percentage Total retail spending in 2019 (` bn) 70 64 60 12% 50 10% 16 63 0 Ethnic wear Sportswear 92 37 8 Kids wear 3 Department Stores 6 F&B QSR 39 0 F&B Cafes 0 Eyewear Ÿ 72 86 7 F&B Fine Dining Ÿ 91 8 61 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 27 Family Entertainment Centres 0 31 Multiplexes 0 Hyper/Supermarkets 5 Home & Lifestyle 4 Electronics 10 6 Books, Gifts & Music 0 32 0 2014 < `300,000 41 Share of foreign brands Source: Knight Frank Research Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 34 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores 20 18 10 Ÿ 32 30 20 33 28 66% 12% 87 Share of national brands 166 40 Ÿ 61 0 Accessories Modern retail in the eastern region has a dominance of foreign brands in sportswear and non-ethnic unisex apparel, while national brands led the way in most other categories, particularly in the non-ethnic menswear, multiplex and F&B cafe segments Footwear and electronics with foreign origins, though outnumbered by national brands in terms of retail space, had a fair share in the pie owing to the number of stores located in the malls Another perceptible finding regarding the share of retail space in the eastern zone, is on the hyper/supermarket front. National brands like Big Bazaar and Spencer's accounted for 87 per cent of the total share of space in that category 100 26 Watches & Jewellery Footwear Ÿ 0 3 Non-ethnic Womenswear Non-ethnic Unisex clothing 87 9 Non-ethnic Menswear Until a few decades back, most parts of East Kolkata were sparsely populated. Presently, it is one of the prime IT hubs of the city, with a fair share of households, viz. 12 per cent, earning over `1,000,000 The establishment of the IT sector explains the hectic development of large-format malls in the region, thereby increasing its per capita modern retail space availability On the other hand, a sizeable 66 per cent of the households have incomes less than `300,000, which introspects whether there is a potential scenario of oversupply of mall space in the region Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ Similar to Central Kolkata, the total retail spending in East Kolkata is also expected to grow at the rate of 13 per cent per annum. East Kolkata’s total retail spending will rise from `34 bn in 2014 to `64 bn in 2019 While the share of E-tail is estimated to increase seven times, from 4 per cent in 2014 to 28 per cent in 2019, the share of brick and mortar modern retail is expected to decline from 38 per cent to 31 per cent during the same period, owing to the infringement of the E-tail segment upon its share However, the share of modern retail is expected to rise from 43 per cent in 2014 to 59 per cent in 2019, on the back of the burgeoning E-tail segment 167 East olkata City Analysis Think India. Think Retail. OL ATA ZONE ANALYSIS Future trends in East olkata North olkata Zone Analysis North olkata map East Kolkata has ample brick and mortar modern retail space in terms of malls, and additional mall space supply could result in an oversupply situation, impacting the rental values and vacancy levels of the mall space here. 168 On the other hand, the expected drop in the share of non-modern retail, from 57 per cent to 41 per cent augurs well for the modern retail sector and implies that there is potential for more modern retailers to enter the zone. The present low penetration observed in product categories like accessories and cosmetics necessitate a high potential for these categories to increase their presence in East Kolkata in the next five years. 169 North Kolkata City Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in North Kolkata Share of foreign and national brand stores in the overall modern retail space Share in Percentage Space in sq ft 6 Non-ethnic Menswear 11 Non-ethnic Womenswear Non-ethnic Unisex clothing 1 28 Ethnic wear Sportswear 2 Kids wear Department Stores 9 F&B QSR 9 F&B Fine Dining 2 Salons & Spas 1 F&B QSR 4 Multiplexes 13 Hyper/Supermarkets 27 Home & Lifestyle 36 12 Electronics 3 Watches & Jewellery 19 5 Books, Gifts & Music 9 Footwear 0 Total modern retail space per 1,000 population 10 0 100 20 30 40 50 North Kolkata is characterised primarily by shopping streets and hence, the per capita mall space share in the total modern retail space availability is minimal in most of the product categories The ethnic wear and home & lifestyle categories lead the market, with the highest modern retail space availability of 36 sq ft and 28 sq ft per 1,000 persons respectively, of which the mall space share is almost negligible Overall, modern retail space in the shopping streets is relatively undeveloped in North Kolkata, and its availability per 1,000 persons is significantly lower for most of the product categories 48 Ÿ 33 F&B Fine Dining 0 F&B Cafes 0 Eyewear 0 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 100 Hyper/Supermarkets 0 100 Ÿ Electronics 19 35 3 30 0 Watches & Jewellery 0 4 Books, Gifts & Music 0 Footwear The share of foreign brands in the North Kolkata modern retail space, quite plausibly, is marginal in most cases, barring product categories like sportswear, non-ethnic unisex apparel and electronics, where the share exceeds that of national brands Other segments where foreign brands have competitive shares with national brands are footwear and F&B QSR On the other hand, department stores with national brands like Megamart, Reliance Trends and Pantaloons account for a 48 per cent share Hyper/supermarkets such as Big Bazaar and Vishal Megamart constitute 100 per cent of the total modern retail space in their respective categories, thereby filling in for the malls in the region 21 42 Accessories Share of mall space Ÿ 16 Home & Lifestyle Source: Knight Frank Research, Indicus Analytics 170 0 7 0 Department Stores Ÿ 71 12 0 1 Accessories 53 Kids wear Cosmetics Family Entertainment Centres - Ÿ 0 Sportswear Other Personal Care Ÿ Non-ethnic Womenswear Ethnic wear F&B Cafes - Ÿ 0 Non-ethnic Unisex clothing 2 Eyewear Non-ethnic Menswear 16 17 28 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 171 North olkata City Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in North olkata Projected retail spending in North olkata Total retail spending in 2019 (` bn) 280 Future trends in North olkata 259 240 8% 10% 200 160 12% 120 80 70% 40 11 12 0 2014 < `300,000 Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2017 2018 2019 North Kolkata has a fairly small number of households earning over `1,000,000 in the region – amounting to 8 per cent Meanwhile, a significant 70 per cent of the households have incomes less than `300,000, which explains the presence of shopping streets and limited mall projects Also, owing to the income profile of the region, the modern retail space here is skewed more towards local brands Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ 172 2016 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 The total retail spending in North Kolkata is projected to increase from `141 bn in 2014 to `259 bn in 2019, resulting in an average annual growth rate of 13 per cent North Kolkata will continue to witness the domination of non-modern retail in the retail market in this zone over the next five years, with the share of modern retail in the region expected to increase to 9 per cent from 6 per cent by the end of 2019 The E-tail segment will witness a relatively moderate rise in the region, from 1 per cent in 2014 to 4 per cent by 2019, largely at the cost of brick and mortar modern retail, which is estimated to drop from 6 per cent in 2014 to 5 per cent by 2019 As mentioned earlier, North Kolkata will continue to be led by non-modern retail in the coming years. The dearth of brick and mortar modern retail will provide ample opportunities for mall space development in the region. Currently, most of the product categories are grossly under supplied in the brick and mortar modern retail space of the region, which could also be exploited by modern retailers in the coming years. Fine dining options are limited in this region, while product categories like watches & jewellery are dominated by regional and local brand stores in this zone. Thus, the potential for foreign and national retailers is very high in these product categories in North Kolkata. The absence of substantial mall space, restraining product categories such as FECs and multiplexes that are generally housed in malls, offers an opportunity for mall developers and retailers to exploit these categories in the forthcoming years. 173 Think India. Think Retail. KOLKATA ZONE ANALYSIS South Kolkata Zone Analysis Chart 1 Per capita occupied modern retail space in South Kolkata Space in sq ft Non-ethnic Menswear 21 Non-ethnic Womenswear 21 Non-ethnic Unisex clothing 16 66 Ethnic wear South Kolkata map Sportswear 6 Kids wear 5 Department Stores 41 F&B QSR 27 F&B Fine Dining 8 1 F&B Cafes Eyewear 11 Cosmetics 3 Salons & Spas 8 10 Other Personal Care Family Entertainment Centres 5 Multiplexes 35 Hyper/Supermarkets 16 Home & Lifestyle 53 45 Electronics 5 Accessories Watches & Jewellery 56 Books, Gifts & Music 18 16 Footwear 0 10 Total modern retail space per 1,000 population 20 30 40 50 60 70 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ Ÿ 174 South Kolkata has been the traditional residential destination of the city owing to its developed social infrastructure The region has numerous shopping streets and houses a few malls as well In this zone, product categories like ethnic wear, watches & jewellery, and home & lifestyle have a high modern retail space penetration per 1,000 persons, primarily in the shopping streets While the shopping streets' domination is more apparent, a higher volume of modern retail space penetration per 1,000 persons in mall space is observed in department stores and non-ethnic menswear Another important observation is the fairly low level of per capita retail space availability in the F&B cafe segment, while it is quite high in the QSR segment 175 South olkata City Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in South olkata Projected retail spending in South olkata Share in Percentage Total retail spending in 2019 (` bn) 220 203 200 11% 180 160 9% Non-ethnic Menswear 21 Non-ethnic Womenswear 21 Non-ethnic Unisex clothing 10 22 48 0 Ethnic wear Sportswear 88 Kids wear Ÿ 76 24 Ÿ 12 41 59 Department Stores 6 F&B QSR 4 F&B Fine Dining 0 F&B Cafes 0 Eyewear 6 74 10 22 81 25 12 Cosmetics Ÿ 0 34 29 0 Multiplexes 0 100 Hyper/Supermarkets 0 94 41 Books, Gifts & Music 0 10 34 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Share of national brands Source: Knight Frank Research 19 20 22 0 2014 Ÿ Share of foreign brands 176 40 24 1 7 31 60 Ÿ 23 7 100 80 21 Watches & Jewellery Footwear 12% Ÿ 2015 2016 2017 2018 2019 `300,001 – `500,000 Total retail spend > `1,000,000 Source: Knight Frank Research, Indicus Analytics 2 9 68% `500,001 – `1,000,000 Other Personal Care Accessories 120 < `300,000 Family Entertainment Centres Electronics 140 29 Salons & Spas Home & Lifestyle South Kolkata has a large share of shopping streets owing to its longstanding residential markets that comprise both national and foreign brands While foreign brands are dominant in the sportswear, non-ethnic women's and unisex apparel, and electronics segments, it has a fair share in footwear and kids wear as well On the other hand, the share of national brands is more evident in categories such as non-ethnic menswear, multiplexes, hyper/supermarkets and F&B cafes South Kolkata, one of the most favoured residential markets of the city, has a relatively better concentration of households earning over `1,000,000 – to the tune of 11 per cent It enjoys proximity to the office hubs in Central Kolkata, thereby accounting for a sizeable part of the high-income households On the modern retail space front, this region has a predominant share of shopping streets, catering to the needs of 68 per cent of the households that have incomes less than `300,000 Brick and mortar modern retail E-tail Source: Knight Frank Research Ÿ Ÿ Ÿ Ÿ The total retail spending in South Kolkata is projected to increase from `108 bn in 2014 to `203 bn in 2019, resulting in an annual growth rate of 13 per cent, similar to the other regions of the city While the share of E-tail in total retail is just 2 per cent presently, it is estimated to increase to a significant 10 per cent in 2019, thus impacting the share of brick and mortar modern retail, which is estimated to fall from 13 per cent to 11 per cent during the same period However, the share of modern retail, which includes both E-tail and brick and mortar, is expected to increase favourably from 15 per cent in 2014 to 20 per cent in 2019 Despite the fair growth in the share of E-tail in South Kolkata, non-modern retail will continue to dominate 79 per cent of the total retail spending in this zone 177 South olkata City Analysis Think India. Think Retail. Future trends in South olkata The South Kolkata retail market is a varied mix of malls and shopping streets, with nonmodern retail being the overriding factor. Nevertheless, the estimated growth rate of modern retail portends good potential for retailers in the next five years. 178 Significantly, although the region has sufficient presence of most product categories, the relatively lower penetration of product categories such as F&B cafes and cosmetics as compared to the other categories offers opportunities to modern retailers in the coming years. Besides, with numerous traditional shopping streets in the region, there exists enough scope for developers and retailers. The development of modern retail space on the shopping streets could help shift consumers from non-modern retail towards modern retail, in the forthcoming years. 179 U AI ETROPOLITAN REGION ( R) Think India. Think Retail. MUMBAI METROPOLITAN REGION (MMR) ANALYSIS Retail Landscape Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 2,000 Mumbai Metropolitan Region MMR map 1,200 1,500 900 1,000 600 500 300 Island City Bandra - Vile Parle Andheri - Borivali Peripheral Western Suburbs Central Suburbs Thane & Peripheral Central Suburbs Navi Mumbai 0 Mumbai Metropolitan region Island City Bandra - Vile Parle Andheri - Borivali Peripheral Western Suburbs Central Suburbs Thane & Peripheral Central Suburbs Navi Mumbai Mumbai Metropolitan region 0 Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Note andra ile arle is not represented in the above chart as there are no malls within the zone Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 182 A comparison of the retail zones across the MMR reveals that the Bandra–Vile Parle zone has the highest density of modern retail space despite the absence of malls. This has been possible on the back of shopping avenues on prominent shopping streets like Linking Road, Juhu Tara Road and S. V. Road Considering the income dynamics, the modern retail space for households earning more than `300,000 is the highest in Navi Mumbai – a planned satellite city of Mumbai. However, it still does not feature among the top 15 zones in the country Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ While the MMR ranks second in the country in terms of total mall space, it lags when compared with the density of the population. At 350 sq ft of mall space per 1,000 of the population, the MMR ranks fifth, lagging behind NCR, Bengaluru, Pune and Chennai A comparison of the zones within the MMR indicates that the Navi Mumbai zone, at 723 sq ft, has the highest density of mall space. However, it still does not feature among the top 10 zones in the country 183 Mumbai Metropolitan Region (MMR) Analysis Think India. Think Retail. Chart 3 Chart 5 Chart 6 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in Bandra - Vile parle Product category split of occupied modern retail space in Andheri - Borivali 100% 45% 100% 59% 43% 7% 17% 31% Ÿ MUMBAI METROPOLITAN REGION 80% 94% 60% 40% 55% 20% 41% 57% 93% 83% Ÿ Ÿ 69% With a share of 59 per cent, malls dominate the modern retail arena in the MMR–clear evidence of the acceptance of the mall culture in the metropolis Within the MMR, the Central Suburbs zone has a significantly higher proportion of mall space in comparison to shopping streets. On the other hand is the Bandra–Vile Parle zone, which has only shopping streets The Island City and the Western Suburbs beyond Vile Parle, including the peripheral regions, show a better balance between shopping streets and malls Navi Mumbai Thane & Peripheral Central Suburbs Central Suburbs Peripheral Western Suburbs Bandra - Vile parle Island City Malls Andheri - Borivali 0% 0% Department Stores Food & Beverages 22 Home & Lifestyle 13 Hyper/ Supermarkets 6 Watches & Jewellery Electronics Shopping streets 5 Apparel Department Stores 31 Entertainment 0 2 9 8 Food & Beverages 17 Home & Lifestyle 9 Electronics 16 Apparel Entertainment 23 Hyper/ Supermarkets Watches & Jewellery 5 5 4 Source: Knight Frank Research Personal Care 7 Footwear 3 Sportswear 1 Personal Care 8 Footwear 2 Sportswear 1 Chart 4 16 24 16 7 5 5 4 6 6 4 2 4 Books, Gifts & Music 1 Source: Knight Frank Research Accessories 1 Books, Gifts & Music 2 Accessories 1 Source: Knight Frank Research Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Island City 2 Source: Knight Frank Research 184 185 Mumbai Metropolitan Region (MMR) Analysis 9 5 9 12 2 2 2 4 1 0 6 12 16 13 13 15 10 4 4 Source: Knight Frank Research 9 5 3 2 3 4 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Ÿ Apparel Product category split of occupied modern retail space in Central Suburbs Department Stores Ÿ 3 1 26% 35% 5% Ÿ 33% 14% 22% 50% Andheri - Borivali 7% 44% 13% 37% Peripheral Western Suburbs Product category split of occupied modern retail space in Thane & Peripheral Central Suburbs 4% 39% 14% 43% Ÿ Central Suburbs 4% 53% 28% 15% 2 4 2 1 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Thane & Peripheral Central Suburbs 4 Accessories Sportswear Island City Chart 9 18 1 Brand-wise split of occupied modern retail store space Source: Knight Frank Research 5 3 Chart 11 14% 9 11 2 namely apparel, F&B, home and lifestyle, and watches and jewellery have taken up 75 per cent of the retail space. In contrast, for the mall-dominated market of the Central Suburbs, these categories contribute just 35 per cent Apparel is the largest retail product category in four out of seven zones across the MMR. Food and beverages (F&B), department stores and entertainment are other significant categories in terms of their space presence In the Bandra–Vile Parle stretch, where only shopping streets constitute modern retail, four product categories, Bandra - Vile Parle 26 15 2 Source: Knight Frank Research Chart 8 22 14 15 18 Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Home & Lifestyle Entertainment 21 17 16 Hyper/Supermarkets Product category split of occupied modern retail space in Navi Mumbai Food & Beverages Product category split of occupied modern retail space in Peripheral Western Suburbs Apparel Chart 10 Department Stores Chart 7 Books, Gifts & Music Think India. Think Retail. 16% Navi Mumbai 14% Foreign 1 5% 59% 19% 53% National Regional 6% 26% Ÿ Almost all the zones have embraced foreign brand outlets, as indicated in the chart showing the space presence. However, the Central Suburbs zone needs a mention because its 28 per cent space presence for foreign brand stores in a zone is the largest, not only in the MMR but also in the country There is a significant presence of national brand outlets in most of the zones of the MMR The maturity of modern retail in zones like Bandra–Vile Parle, the Island City, Andheri–Borivali and the Peripheral Western Suburbs is evident from the sizeable presence of local brand outlets in these zones Local Source: Knight Frank Research Source: Knight Frank Research 186 187 Mumbai Metropolitan Region (MMR) Analysis Think India. Think Retail. Chart 11 Chart 14 Brand-wise split of occupied modern retail store space in malls Top foreign, national and regional brands FOREIGN BRANDS CATEGORIES NATIONAL/REGIONAL BRANDS Island City 40% 1% 6% 53% Ÿ Bandra - Vile Parle 0% Andheri - Borivali 56% 16% 4% 25% Ÿ Peripheral Western Suburbs 9% 48% 4% 39% Ÿ Central Suburbs 55% 29% 4% 12% Thane & Peripheral Central Suburbs 68% 22% 3% 6% Navi Mumbai 13% 66% Foreign National Regional 4% In the case of mall space among all the zones, the clear winners are foreign and national brand outlets, which together overshadow local and regional retailers in terms of occupied space The presence of local brand shops is significant in Andheri–Borivali and the Peripheral Western Suburbs Consumers in the Island city have embraced foreign brand outlets very well, and this is reflected in its 40 per cent share among the malls in this zone Rhysetta Forever 21 Accessorize United Colors of Benetton Hidesign Esbeda Vero Moda Baggit Raymonds Ethnicity Hamleys Crossword Landmark Lifestyle Shoppers Stop Central Archies Hobby Ideas Pantaloons Westside Vijay Sales E Zone Arcee electronics Cinemax Big Cinemas No e: Bandra ile arle is n t re resented in the chart a e as there are n alls ithin the ne 17% Reliance Digital Local Croma Source: Knight Frank Research PVR Cinemas INOX Timezone Chart 11 Brand-wise split of occupied modern retail store space in shopping streets McDonald's 9% 13% 11% Ÿ 67% Bandra - Vile Parle 14% 22% 14% 50% Andheri - Borivali 11% 35% 8% 46% Peripheral Western Suburbs 22% 27% 3% 48% Central Suburbs 32% 15% 4% Ÿ Local brand outlets dominate shopping street-based modern retail. Together with regional brand shops, they occupy more than half of the space in each of the retail zones in the metropolis Among the shopping streets, the ones in the Island City, and Thane and the Peripheral Central Suburbs have a high concentration of local brand outlets 13% Mainland China Reliance Footprint Metro Shoes HyperCITY Home Stop Big Bazaar Mochi @ Home Star Bazaar Easy Day Tangent Reliance Mart 48% Decathlon Sports 15% Café Coffee Day Home Town Home Centre Thane & Peripheral Central Suburbs 5% Pavers England Bata Island City Dominos KFC Talwalkars Enrich Salon Kaya Skin Clinic Parcos 66% Navi Mumbai 17% Foreign 25% National Regional 11% 47% Nike Woodland Adidas Puma Reebok Local Source: Knight Frank Research Tanishq Titan Tbz Jewellers World Of Titan Reliance Jewels Source: Knight Frank Research 188 189 Mumbai Metropolitan Region (MMR) Analysis Think India. Think Retail. Chart 15 Size-wise split of occupied modern retail stores in malls Chart 16 100% 10% 7% 7% 3% 14% 11% 5% 11% 7% 4% 14% 25% 19% 10% 2% 8% 80% 13% 10% 15% 18% 60% 25% Space in sq ft 34% 31% 33% 40% Size-wise split of occupied modern retail stores in shopping streets 2% 1% 8% 100% 2% 6% 8% 7% 4% 13% 80% 3% 3% 13% 9% 1% 4% 7% 10% 5% 10% 20% 25% 20% 23% 15% 39% 22% 60% 22% 37% Space in sq ft 58% 40% 58% 43% 20% 39% 64% 42% 25% 58% 64% 58% 46% 41% 20% Note: Bandra - Vile Parle is not represented in the above chart as there are no malls within the zone 0 – 500 Ÿ Ÿ Ÿ In Mumbai, the majority of the shops in malls have sizes below 1,000 sq ft 58 per cent of the shops in malls in Andheri–Borivali and the Peripheral Western Suburb zones are in the 0–500 sq ft category. In contrast, only 25 per cent of the shops in the Island City zone are in this category on account of the premium market positioning of the malls in this market The Andheri–Borivali zone, an established residential catchment, has the highest number of malls. This is followed by Navi Mumbai, and Thane and the Peripheral Central Suburbs Source: Knight Frank Research 190 Ÿ Ÿ 500 – 1000 1000 – 2000 2000 – 3000 Navi Mumbai Thane & Peripheral Central Suburbs Central Suburbs >3000 Peripheral Western Suburbs 2000 – 3000 Island City Thane & Peripheral Central Suburbs Central Suburbs Peripheral Western Suburbs 1000 – 2000 Andheri - Borivali 500 – 1000 0% Bandra - Vile Parle 0 – 500 Andheri - Borivali Island City 0% Navi Mumbai 31% >3000 Navi Mumbai has the most evenly distributed mix of shop sizes across the MMR Island City zone and Central Suburbs zone have the highest concentration of 0–500 sq ft-shops Source: Knight Frank Research 191 Mumbai Metropolitan Region (MMR) Analysis Think India. Think Retail. Chart 17 Chart 18 Chart 19 Size-wise split of modern retail stores across product categories Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 0% 0% 3% 17% 2% 3% 5% 80% 13% 29% 54% Total retail spending (`bn) MMR 3% 12% 24% 12% 1% 56% 84% 6% 5% 2% 4% Na i Mumbai 24% 10% 8% 10% 20% 3% 1% 1% 65% 9% 6% 23% 4% 16% 73% 9% 16% 49% 41% 14% 34% 15% Peripheral Central Suburbs 2% Thane 83% 141 Central Suburbs 45% 2% 22% 15% 2%3% 7% 181 13% 4% 0% 2000 – 3000 10% 13% Andheri - Bori ali 16% 69% 60% 32% 1000 – 2000 500 – 1000 145 Peripheral Central Suburbs 11% 9% 80% 328 8% 7% 85% 385 Peripheral Western Suburbs 128 96% 2% 24% 18% 2% 3% 2% 278 94% Andheri - Bori ali 82% 251 80% 69 12% 10% 77% 536 75% 145 Bandra - ile Parle 13% 12% 56% Island City >3000 67% Central Suburbs 88% Bandra - ile Parle 0% 2% 15% 46% 63% 2% 1% 6% 18% 64 Peripheral Western Suburbs 5% 2% 2243 83% Na i Mumbai 3% 11% 1% 11% 9% 8% 52% Thane 1% 1037 86% Total retail spending (`bn) MMR 6% 1% 0 – 500 Island City 93% 203 5% 4% 92% 426 Source: Knight Frank Research Brick and mortar modern retail Ÿ The size of the stores is influenced by the product category and positioning of the brand. For categories like department stores, hyper/supermarkets and entertainment, which set up shop primarily in malls and act as anchor tenants, the store size is more than 3,000 sq ft in most cases. Specifically, in the case of department stores, the average store size is around Ÿ 11,000 sq ft In the case of hyper/supermarkets, it is 15,000 sq ft, and for entertainment, it remains at around 15,500 sq ft Categories like accessories and personal care require smaller spaces, and therefore, rank high in terms of the shop size concentration in the 0–500 sq ft range Non-modern retail Brick and mortar modern retail Ÿ Ÿ The total retail spending in the MMR amounted to `1,037 bn in 2014.The Andheri–Borivali zone was the largest contributor, with a share of 24 per cent despite having a 20 per cent share in population Modern retail's share in the MMR stood at 14 per cent in 2014, of which brick and mortar was at 12 per cent and E-tail, at 2 per cent The Navi Mumbai zone has the highest share of modern retail, followed by the Bandra–Vile Parle zone. A planned satellite city of Mumbai, Navi Mumbai has a large number of organised shopping avenues in shopping streets and malls E-tail Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research Ÿ 192 E-tail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in the MMR is projected to more than double, from `1,037 bn in 2014 to `2,243 bn in 2019, primarily on account of an accelerated growth in modern retail While the brick and mortar modern retail spending will increase from `126 bn in 2014 to `209 bn in 2019, its share in the total retail spending will decline from 12 per cent to 9 per cent in the next five years A rapidly-improving information technology infrastructure, coupled with a favourable demography in the city, would boost the fortunes of E-tail, leading to an increase in its share in the total retail spending from the current 1 per cent to 8 per cent in 2019 193 Think India. Think Retail. MUMBAI ZONE ANALYSIS Chart 1 Island City Zone Per capita occupied modern retail space in Island City Space in sq ft 27 Non-ethnic Menswear 13 Non-ethnic Womenswear 16 Non-ethnic Unisex Clothing 26 Ethnic wear Island City map Sportswear 6 4 Kids wear Department Stores 57 F&B QSR 38 F&B Fine Dining 15 F&B Cafes 6 Eyewear 5 6 Cosmetics Salons & Spas 4 Other Personal Care 5 Family Entertainment Centres 0 Multiplexes 26 Hyper/Supermarkets 17 Home & Lifestyle 19 13 Electronics 6 Accessories Watches & Jewellery 22 Books, Gifts & Music 16 15 Footwear 0 Total modern retail space per 1,000 population 10 20 30 40 50 60 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 194 Department stores have the highest density of retail space in the Island City zone, with a 100 per cent dominance of malls. Similarly, the multiplexes category is found only in malls Food and beverage quick service restaurants (F&B QSR) is another category that has a relatively higher per capita modern retail space however, the presence of this category is primarily in the shopping streets Categories like family entertainment centres (FECs), kids wear, salons and spas, eyewear and other personal care are under represented, with a modern retail space of not more than 5 sq ft/1,000 population in this zone 195 Island City Zone Analysis Think India. Think Retail. Chart 2 Share of foreign and national brand stores in the overall modern retail space Chart 3 Chart 4 Household income split in Island City Projected retail spending in Island City Share in Percentage Retail spending in 2019 (` bn) 450 426 400 350 29% 11 Non-ethnic Menswear Non-ethnic Womenswear Non-ethnic Unisex Clothing Ÿ 21 16 27 63 23 Ÿ 0 Ethnic wear Sportswear 96 Kids wear Department Stores 0 77 0 57 F&B QSR 20 56 56 16 19 0 2014 21 < `300,000 28 0 Family Entertainment Centres 0 100 Multiplexes 0 100 Hyper/Supermarkets 0 16 18 24 Watches & Jewellery 12 65 Ÿ 17 2016 2017 2018 2019 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in the Island City zone is projected to increase from `203 bn in 2014 to `426 bn in 2019, growing at the rate of 16 per cent each year At present, the modern retail spending in this zone is 7 per cent, which will go up to 8 per cent by 2019. E-tail will be the largest contributor to this changing retail landscape 48 17 31 19 34 Ÿ 94 17 Electronics > `1,000,000 Source: Knight Frank Research, Indicus Analytics 53 2015 `300,001 – `500,000 `500,001 – `1,000,000 Other Personal Care Home & Lifestyle 100 50 56 0 Footwear 150 16% 12% Salons & Spas Books, Gifts & Music 200 14 0 Accessories 250 10 0 Eyewear Cosmetics 43% 43 F&B Fine Dining F&B Cafes 25 300 While multiplexes and FECs are dominated by national brand stores, sportswear is dominated by foreign brand stores Categories like salons and spas, ethnic wear and eyewear are dominated by local and regional brand stores, which constitute 75 per cent or more in space occupied Note alance percentage in all the product categories denotes the share of regional and local brand stores 32 Share of foreign brands Share of national brands Source: Knight Frank Research 196 197 Island City Zone Analysis Think India. Think Retail. MUMBAI ZONE ANALYSIS Future trends in Island City Bandra- ile Parle Zone Bandra-Vile Parle map Although the size of brick and mortar modern retail will grow from `12 bn at present to `19 bn in the next five years, its share in the consumers' wallet will decline, necessitating a rethinking of leasing strategy for malls and shops. 198 The size of E-tail spending from this market is projected to witness a phenomenal growth during the next five years. 199 Bandra-Vile Parle Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Bandra-Vile Parle Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 58 Non-ethnic Menswear 89 Non-ethnic Womenswear 68 Non-ethnic Unisex Clothing 103 Ethnic wear Sportswear 12 5 Kids wear Department Stores 55 F&B QSR F&B Fine Dining 93 F&B Cafes 24 Eyewear Salons & Spas 33 21 8 0 84 20 F&B Cafes Home & Lifestyle 135 0 Cosmetics 6 Watches & Jewellery 95 9 28 Footwear 0 Total modern retail space per 1,000 population 30 60 90 120 150 44 17 3 6 Source: Knight Frank Research, Indicus Analytics 0 The Bandra–Vile Parle zone, on the back of prominent high streets like Linking Road and S.V. Road, has more than 100 sq ft/1,000 population modern retail space in categories like ethnic wear, F&B QSR and home and lifestyle Since the Bandra–Vile Parle zone has no malls, the share of mall space analysis is not provided 71 Other Personal Care 10 27 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 3 28 36 100 18 22 88 12 Watches & Jewellery 3 Books, Gifts & Music 0 Footwear 26 29 13 Accessories Ÿ In terms of the origin of the stores, four categories, namely accessories, hyper/supermarkets, cosmetics and kids wear, are under the complete control of national and foreign brand stores. There is no presence of local and regional brand stores for these categories Within the F&B category, while F&B cafes have a larger presence of national and foreign brand stores, F&B fine dining and F&B QSR are dominated by local and regional brand stores 36 Salons & Spas Electronics 22 37 Home & Lifestyle Share of mall space 100 33 Eyewear 60 Electronics 26 9 F&B Fine Dining Hyper/Supermarkets Ÿ Non-ethnic Unisex Clothing F&B QSR Multiplexes - Ÿ 8 Department Stores Family Entertainment Centres 1 Books, Gifts & Music 16 Kids wear 21 Other Personal Care Accessories Non-ethnic Womenswear Sportswear 3 Ÿ 41 Ethnic wear 19 Cosmetics 27 Non-ethnic Menswear 119 26 14 31 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores 28 Share of foreign brands Share of national brands Source: Knight Frank Research 200 201 Bandra- ile Parle Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Bandra-Vile Parle Projected retail spending in Bandra-Vile Parle Retail spending in 2019 (` bn) 160 Future trends in Bandra ile Parle 145 140 120 32% 41% 100 80 60 15% 40 12% 17 20 19 0 2014 < `300,000 `500,001 – `1,000,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 202 2015 2016 2017 2018 2019 `300,001 – `500,000 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in Bandra-Vile Parle is projected to increase two fold to `145 bn in the next five years Even as the modern retail market will grow 2.65 times during the next five years, the share of brick and mortar modern retail will shrink in favour of E-tail The growth of the brick and mortar modern retail market from `12 bn in 2014 to `19 bn in 2019, coupled with the lack of land availability and malls in this zone, will augur well for rent growth for shops in this market. The prominent high streets of Linking Road and S.V. Road will benefit on account of such development. 203 Think India. Think Retail. MUMBAI ZONE ANALYSIS Chart 1 Andheri-Bori ali Zone Per capita occupied modern retail space in Andheri-Borivali Space in sq ft Non-ethnic Menswear 32 Non-ethnic Womenswear 44 29 Non-ethnic Unisex Clothing 43 Ethnic wear Andheri-Borivali map Sportswear 9 Kids wear 8 Department Stores 77 F&B QSR 114 F&B Fine Dining 41 F&B Cafes 14 Eyewear 13 4 Cosmetics Salons & Spas 30 32 Other Personal Care Family Entertainment Centres 25 Multiplexes 205 Hyper/Supermarkets 48 Home & Lifestyle 89 51 Electronics 8 Accessories Watches & Jewellery 40 Books, Gifts & Music 18 Footwear 19 0 Total modern retail space per 1,000 population 50 100 150 200 250 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 204 With a fairly large number of malls, this zone is represented by stores from all 23 product categories Multiplexes have the largest presence in the zone, followed by F&B QSR and department stores 205 Andheri-Bori ali Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall brick and mortar modern retail space Household income split in Andheri-Borivali Projected retail spending in Andheri-Borivali Share in Percentage Retail spending in 2019 (` bn) 600 536 500 27% 26 Non-ethnic Menswear Non-ethnic Womenswear 34 Non-ethnic Unisex Clothing 7 24 17 0 Ethnic wear Sportswear Kids wear Ÿ 19 44 24 F&B QSR 74 20 F&B Fine Dining 44% 300 13% 2014 29 48 < `300,000 44 Salons & Spas 2 Other Personal Care 4 11 Multiplexes Ÿ 79 92 Ÿ 20 15 2017 2018 2019 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in this market is projected to increase from `251 bn in 2014 to `536 bn in 2019. The Andheri – Borivali zone is the largest market in the MMR, with a share of 24 per cent. This dominance will hold true even during the next five years The zone witnessed consumer spending of `41 bn in 2014 through the brick and mortar modern retail format. In contrast, the size of consumer spending through E-tailing was `5 bn 56 52 24 Watches & Jewellery 6 38 Books, Gifts & Music 8 36 36 > `1,000,000 Source: Knight Frank Research, Indicus Analytics 0 Electronics 2016 10 25 7 2015 `300,001 – `500,000 `500,001 – `1,000,000 22 0 Hyper/Supermarkets 66 0 44 Home & Lifestyle 100 22 6 Family Entertainment Centres 200 16% 56 31 Eyewear Footwear 400 Foreign and national brand stores together account for more than 90 per cent of the store space presence in the department store, cosmetics, hyper/supermarkets and sportswear categories Other personal care and salons and spas are the two top categories dominated by regional and local brand stores 13 13 F&B Cafes Accessories 27 13 82 Department Stores Cosmetics Ÿ 51 Note alance percentage in all the product categories denotes the share of regional and local brand stores 34 Share of foreign brands Share of national brands Source: Knight Frank Research 206 207 Andheri-Bori ali Zone Analysis Think India. Think Retail. MUMBAI ZONE ANALYSIS Future trends in Andheri Bori ali Peripheral Western Suburbs Zone Peripheral Western Suburbs map The zone has a modern retail density of 1,000 sq ft per 1,000 population, with a fair representation from malls as well as shopping streets. An established residential catchment, coupled with a 63 per cent increase in brick and mortar modern retail spending, will benefit modern retail spaces across malls as well as shopping streets. 208 While all the product categories have a presence in this zone, new experiential brands will be willing to take up space in this market. 209 Peripheral Western Suburbs Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Peripheral Western Suburbs Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 14 Non-ethnic Menswear 1 Non-ethnic Womenswear Non-ethnic Unisex Clothing 11 Ethnic wear 11 Sportswear 4 2 Kids wear Department Stores 17 F&B QSR 29 F&B Fine Dining 1 F&B Cafes 1 Eyewear 1 28 Hyper/Supermarkets 17 Home & Lifestyle 10 22 Electronics 0 3 Books, Gifts & Music 1 4 Footwear 0 10 20 30 40 50 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ This zone has the lowest modern retail density in comparison to all the 42 zones countrywide studied in the report. Despite being a fast-growing residential catchment, the presence of few malls and major shopping streets in this zone has created such a scenario As many as seven retail product categories have a presence of 1sq ft/1,000 population or less in this zone. This clearly hints at untapped opportunity Ÿ 0 71 10 41 90 0 100 F&B Cafes 0 100 Eyewear 0 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 3 62 26 100 100 36 12 61 Accessories 0 Watches & Jewellery 0 Books, Gifts & Music 0 Footwear 59 Six categories are completely dominated by foreign or national brand stores. These are: hyper/supermarkets, other personal care, F&B cafes, F&B fine dining, department stores and sportswear Categories that are completely controlled by local and regional brand stores are accessories, multiplexes, FECs and non-ethnic women's wear 3 F&B Fine Dining Electronics Total modern retail space per 1,000 population 12 0 F&B QSR 2 Watches & Jewellery 19 0 Department Stores 3 Ÿ 61 23 Kids wear Multiplexes Accessories 0 Sportswear 100 Salons & Spas Family Entertainment Centres Non-ethnic Womenswear Ethnic wear - Other Personal Care 7 Non-ethnic Unisex Clothing 2 Cosmetics Non-ethnic Menswear 38 33 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores 12 Share of foreign brands Share of national brands Source: Knight Frank Research 210 211 Peripheral Western Suburbs Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Peripheral Western Suburbs Projected retail spending in Peripheral Western Suburbs Retail spending in 2019 (` bn) 300 278 Future trends in Peripheral Western Suburbs 250 18% 200 14% 150 55% 100 13% 50 7 8 0 < `300,000 `300,001 – `500,000 `500,001 – `1,000,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 212 2014 2015 Total retail spend 2016 2017 2018 Brick and mortar modern retail 2019 E-tail Source: Knight Frank Research The total retail spending in this zone is projected to increase from `128 bn in 2014 to `278 bn in 2019, growing at a compounded annual growth rate of 17 per cent The brick and mortar modern retail spending is projected to grow from `5 bn in 2014 to `8 bn in 2019 The zone has the lowest penetration of modern retail despite being a fast-growing residential catchment. Such a scenario creates opportunity for brands looking to expand their footprint across the MMR. Many product categories are severely under represented and modern format retailers are expected to take cognisance of this opportunity. 213 Think India. Think Retail. MUMBAI ZONE ANALYSIS Chart 1 Central Suburbs Zone Per capita occupied modern retail space in Central Suburbs Space in sq ft 27 Non-ethnic Menswear Central Suburbs map Non-ethnic Womenswear 12 Non-ethnic Unisex Clothing 10 16 Ethnic wear Sportswear 9 6 Kids wear Department Stores 116 F&B QSR 46 F&B Fine Dining 26 F&B Cafes 8 Eyewear 3 Cosmetics 5 Salons & Spas 5 8 Other Personal Care Family Entertainment Centres 32 Multiplexes 60 Hyper/Supermarkets 45 Home & Lifestyle 18 Electronics 24 7 Accessories Watches & Jewellery 13 Books, Gifts & Music 8 15 Footwear 0 Total modern retail space per 1,000 population 30 60 90 120 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 214 The Central Suburbs have 526 sq ft of modern retail space per 1,000 population. This zone has six malls, most of them lined up at short distances on LBS Road Among the 23 product categories studied in this report, the department stores category has the highest density they are nestled predominantly in malls. The most under represented categories are eyewear, salons and spas and cosmetics 215 Central Suburbs Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in Central Suburbs Projected retail spending in Central Suburbs Share in Percentage 450 Retail spending in 2019 (` bn) 400 24% 32 Non-ethnic Menswear Non-ethnic Womenswear 48 Non-ethnic Unisex Clothing Ÿ 47 39 60 34 Ÿ 0 Ethnic wear Sportswear 16 78 19 Kids wear Department Stores 69 44 F&B QSR 56 30 F&B Fine Dining 12 20 7 0 Other Personal Care 2 39 Hyper/Supermarkets Footwear < `300,000 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 > `1,000,000 Total retail spend Brick and mortar modern retail E-tail 32 Source: Knight Frank Research, Indicus Analytics 56 Ÿ Ÿ 97 Source: Knight Frank Research The total retail spending in the Central Suburbs zone is projected to increase from `181 bn in 2014 to `385 bn in 2019, growing at the rate of 16 per cent each year The share of modern retail will grow from 12 per cent at present to 15 per cent in the next five years 50 19 73 53 30 11 22 51 100 50 86 32 Books, Gifts & Music 13% 0 0 Watches & Jewellery 150 2014 14 Accessories 200 26 31 10 Multiplexes 250 15% 43 Salons & Spas Electronics 48% 39 43 Home & Lifestyle 300 44 Eyewear Family Entertainment Centres 350 41 18 F&B Cafes Cosmetics 86 With the presence of a large number of malls, the Central Suburbs have a fairly large presence of foreign and national brand stores Stores in five categories, namely multiplexes, department stores, nonethnic unisex clothing, sportswear and electronics have a 90 per cent or more presence from foreign and national brand stores. In contrast, 60 per cent or more space in the salons and spas category is contributed by local players 385 55 40 Note alance percentage in all the product categories denotes the share of regional and local brand stores 33 Share of foreign brands Share of national brands Source: Knight Frank Research 216 217 Central Suburbs Zone Analysis Think India. Think Retail. MUMBAI ZONE ANALYSIS Future trends in Central Suburbs Thane Peripheral Central Suburbs Zone Thane & Peripheral Central Suburbs map The zone has a modern retail density of 526 sq ft/1,000 population. With an influx of new malls in the last few years, the catchment of most malls in this zone has shrunk, leading to increased vacancy levels. Even the successful malls of yesteryear in locations like Mulund have suffered. 218 The zone will see brick and mortar modern retail spending increase by 62 per cent in the next five years. While this will improve occupancy levels in the modern retail formats, the shrinking catchment on account of new malls in the neighbouring zones will keep a check on rent growth. 219 Thane & Peripheral Central Suburbs Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail spacein Thane and the Peripheral Central Suburbs Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 14 Non-ethnic Menswear 10 Non-ethnic Womenswear Non-ethnic Unisex Clothing 11 27 Ethnic wear Sportswear 5 8 Kids wear Department Stores 117 F&B QSR 29 F&B Fine Dining 10 2 Eyewear 3 Family Entertainment Centres 40 F&B Cafes Hyper/Supermarkets 81 Home & Lifestyle 43 94 Electronics 15 Watches & Jewellery Other Personal Care 11 30 10 35 10 Total modern retail space per 1,000 population 60 90 120 Home & Lifestyle 47 0 58 Source: Knight Frank Research, Indicus Analytics 21 Ÿ 63 25 58 0 With a mix of shopping streets and nine malls, this zone has a vibrant retail catchment. However, it is concentrated predominantly in Thane. The mall culture in this zone has not spread beyond Kalyan, which has only one mall The share of malls is fairly large in most of the product categories; none are less than 30 per cent 59 16 Accessories 56 7 21 4 Books, Gifts & Music Footwear 100 33 Watches & Jewellery Ÿ 27 34 Electronics Share of mall space With a large number of malls, the Thane and the Peripheral Central Suburbs market has a high representation from foreign and national brand stores. As many as 12 of the 23 product categories have 70 per cent or more space occupied by foreign and national brand stores The high streets of Ram Maruti Road and Gokhale Road in Thane have a high concentration of local brand stores, followed by an equal representation from national and regional players 40 35 Hyper/Supermarkets 30 33 65 Multiplexes 0 12 15 Family Entertainment Centres 7 Ÿ 78 Salons & Spas 6 44 22 Cosmetics 20 20 6 Eyewear 22 Footwear 14 F&B Fine Dining Multiplexes Ÿ 50 0 F&B QSR 12 Books, Gifts & Music 39 Department Stores 7 Accessories Non-ethnic Unisex Clothing Kids wear 4 Other Personal Care 35 Sportswear 2 Salons & Spas Non-ethnic Womenswear Ethnic wear F&B Cafes Cosmetics 18 Non-ethnic Menswear 36 24 50 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores 42 22 Share of foreign brands Share of national brands Source: Knight Frank Research 220 221 Thane Peripheral Central Suburbs Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Thane and the Peripheral Central Suburbs Household income split in Thane and the Peripheral Central Suburbs Retail spending in 2019 (` bn) 350 328 300 19% Future trends in Thane and the Peripheral Central Suburbs 250 200 15% 53% 150 100 13% 50 37 29 0 2014 < `300,000 `500,001 – `1,000,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 222 2015 2016 2017 2018 2019 `300,001 – `500,000 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in the Thane and the Peripheral Central Suburbs zone is projected to increase from `141 bn in 2014 to `328 bn in 2019, growing at the rate of 18 per cent CAGR, which is the fastest growth rate in the MMR The share of modern retail will grow from the current 17 per cent to 20 per cent in the next five years on account of a strong E-tailing penetration The zone is a fast-growing residential catchment, thereby presenting an opportunity for modern retail growth. Most of the malls in this zone have come up in the Thane city region and indicate a polarised performance on the occupancy front. Going forward, modern retail spending in this zone would grow by 75 per cent to `37 bn in 2019. While premium brands will make inroads in locations like Thane, mass market brands will tighten their grip on the fast-developing residential catchments in locations like Kalyan Dombivali and Ambernath. 223 Na i Mumbai Zone Analysis Think India. Think Retail. MUMBAI ZONE ANALYSIS Chart 1 Na i Mumbai Zone Per capita occupied modern retail space in Navi Mumbai Space in sq ft 54 Non-ethnic Menswear 15 Non-ethnic Womenswear Navi Mumbai map Non-ethnic Unisex Clothing 44 Ethnic wear 41 Sportswear 16 12 Kids wear Department Stores 119 F&B QSR 83 F&B Fine Dining 34 F&B Cafes 13 Eyewear 5 6 Cosmetics Salons & Spas 17 Other Personal Care 17 Family Entertainment Centres 30 Multiplexes 96 Hyper/Supermarkets 153 Home & Lifestyle 63 101 Electronics 6 Accessories Watches & Jewellery 36 26 Books, Gifts & Music 19 Footwear 0 Total modern retail space per 1,000 population 40 80 120 160 Share of mall space Source: Knight Frank Research Ÿ Ÿ 224 The zone has nine malls, most of which are in close proximity to each other in Vashi. Together with avenues of high street shopping, this zone has a presence of all 23 product categories A total of 15 out of the 23 product categories have more than half of their retail space in malls 225 226 227 Na i Mumbai Zone Analysis Think India. Think Retail. Future trends in Na i Mumbai Navi Mumbai, a planned satellite city of Mumbai, was developed on the premise of an affordable and quality residential alternative to decongest Mumbai. It has witnessed unprecedented real estate growth over the last decade. The same is expected to accelerate further. With a modern retail density of 1,051 sq ft per 1,000 population and mall developments limited primarily to Vashi, the zone has scope for further modern retail growth. 228 We forecast brick and mortar modern retail spending to increase from `16 bn in 2014 to `26 bn in 2019. Such a growth will augur well for brick and mortar modern retail stores. 229 NATIONAL CAPITAL REGION (NCR) Think India. Think Retail. NCR CITY ANALYSIS Retail Landscape The 10 zones of the National Capital Region (NCR) have their own distinct retail character. Some are dominant in malls, while others contain a mix of shopping streets and malls. In NCR, 57 per cent of the modern retail distribution is in malls, and the remaining 43 per cent, in shopping streets. The agglomeration of NCR outshines other Indian cities in the available modern retail space per thousand of the area's population. NCR city map Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 10000 8000 9000 7000 8000 6000 7000 5000 6000 5000 4000 4000 3000 3000 2000 2000 1000 1000 Central Delhi Central Delhi East Delhi North Delhi South Delhi West Delhi Faridabad Ghaziabad Greater Noida Gurgaon Noida 0 NCR East Delhi North Delhi South Delhi West Delhi Faridabad Ghaziabad Greater Noida Gurgaon Noida NCR 0 Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Note: Central Delhi is not represented in the chart above, as there are no major malls in this zone Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ 232 Gurgaon outdoes NCR and other Indian cities, with 3,775 sq ft of modern retail space per 1,000 population Being a relatively young city compared to other cities like Delhi, Mumbai and Hyderabad, most of Gurgaon’s retail is in the modern format, and a striking 78 per cent is concentrated in malls The Millennium City, as Gurgaon is called, also leads in the modern retail space for households earning more than `300,000 per year, closely followed by Central Delhi, Noida and South Delhi North and East Delhi emerge as under served markets for modern retail, with the lowest per square foot space per 1,000 population Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ Similar to modern retail space, mall space in Gurgaon outranks that in other Indian cities. Rightly called the 'City of Malls', Gurgaon boasts of 2,953 sq ft of mall space per 1,000 population The concept of mixed-use spaces has contributed to the ample modern retail space in Gurgaon, and owing to the corporate character of the city, ground floor retail spaces in office buildings add to its modern retail footprint Noida and South Delhi follow Gurgaon, with 1,134 sq ft and 656 sq ft of mall space per 1,000 population respectively East and North Delhi fall far below NCR's average of 536 sq ft of mall space per 1,000 population 233 NCR City Analysis Think India. Think Retail. Chart 3 Chart 5 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in East Delhi 100% 4% 29% 80% 62% 48% 49% 10% 49% 22% 27% 43% Ÿ 60% 40% 20% 100% 71% 38% 52% 51% 90% 96% 51% 78% 73% 57% Central Delhi East Delhi North Delhi South Delhi West Delhi Faridabad Ghaziabad Greater Noida Gurgaon Noida NCR NCR CITY SPLIT Ÿ 0% Malls Ÿ Shopping streets About 20 per cent of East Delhi's modern retail space is taken up by apparel and 19 per cent by department stores. It can be assumed that department stores cater significantly to this zone's apparel demand After Gurgaon, South Delhi and Noida, modern retail penetration in the F&B category is the highest in East Delhi, taking up 15 per cent of the total modern retail space Electronics and white goods take up 22 per cent of East Delhi's modern retail space Ÿ Ÿ Ÿ Approximately 59 per cent of the modern retail stores in NCR are on shopping streets. However, due to restricted store sizes, the space occupied by modern retail stores in malls is much more, taking up 57 per cent of NCR's total modern retail space The South and West Delhi zones show a better balance between shopping streets and malls. Around 48-49 per cent of modern retail space in South and West Delhi is concentrated in shopping streets like South Extension, Greater Kailash, Shahpur Jat, Sarojini Nagar Market, Defence Colony, Meherchand Market, Hauz Khas Village, Rajouri Garden Market and Janakpuri The Central Delhi zone is almost entirely represented by shopping streets like Connaught Place, Chandni Chowk, Janpath and Karol Bagh More than 90 per cent of the modern retail space in Ghaziabad and Faridabad are concentrated in malls. Favourable infrastructure and good customer experience have drawn modern retail formats to the malls in these zones Food & Beverages Home & Lifestyle Note: 0% indicates negligible presence Source: Knight Frank Research 15 19 Electronics Apparel Entertainment 1 Personal Care Source: Knight Frank Research Ÿ Department Stores Books, Gifts & Music 2 Hyper/ Supermarkets 2 Watches & Jewellery 7 22 5 20 Footwear 1 3 3 Sportswear Accessories 0 Chart 6 Chart 4 7 48 12 1 9 0 5 3 4 8 2 2 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Central Delhi Product category split of occupied modern retail space in North Delhi Ÿ Ÿ 0 Ÿ Apparel takes up 40 per cent of North Delhi's modern retail space, while footwear takes up only 4 per cent of the total share After apparel, department stores take up 16 per cent of the total modern retail space in North Delhi The accessories, books, gifts and music, and home and lifestyle categories have a negligible presence in North Delhi Department Stores Food & Beverages Home & Lifestyle Source: Knight Frank Research Ÿ Ÿ 234 Apparel dominates 48 per cent of Central Delhi's modern retail space - the highest among all the zones in NCR In Connaught Place, a high-end shopping street in Central Delhi, 32 per cent of the modern retail space is taken up by apparel and footwear, while another 32 per cent is occupied by the food and beverage (F&B) category Ÿ Ÿ Footwear takes up 8 per cent of the modern retail space in Central Delhi, which is higher than the South Delhi and Gurgaon zones Modern retail formats of accessories, and books, gifts and music have little presence in Central Delhi Source: Knight Frank Research 2 Electronics Personal Care Note: 0% indicates negligible presence 10 5 Books, Gifts & Music 16 Apparel Entertainment 2 Hyper/ Supermarkets 6 Watches & Jewellery 5 5 Footwear 1 40 4 Sportswear Accessories 1 1 235 NCR City Analysis Think India. Think Retail. 14 31 17 5 3 5 3 2 6 3 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Home & Lifestyle Entertainment 8 2 Hyper/Supermarkets Product category split of occupied modern retail space in Gurgaon Food & Beverages Product category split of occupied modern retail space in South Delhi Apparel Chart 9 Department Stores Chart 7 Ÿ Ÿ 2 Ÿ Ÿ Source: Knight Frank Research Apparel takes up 31 per cent of South Delhi's overall modern retail space, while F&B occupies 17 per cent in this zone The share of F&B in South Delhi, along with Gurgaon, is the highest among all the zones in NCR Hypermarkets/supermarkets contribute only five per Ÿ Ÿ Ÿ Ÿ cent to the overall modern retail space in South Delhi, as opposed to 15 per cent in Gurgaon Footwear takes up only 2 per cent of South Delhi's modern retail market, which is lower than NCR's city average. Gurgaon ranks the lowest in the share of the apparel category across all the zones, comprising only 17 per cent of its total modern retail space Modern retail space in Gurgaon is dominated by the F&B category, with a share of 17 per cent of the overall market Gurgaon outshines the other zones in the share of hypermarkets/supermarkets in NCR, with 15 per cent of its modern retail space dominated by this format This zone also accounts for the highest percentage share of the personal care category (salons and spas) in NCR, which takes up 8 per cent of Gurgaon's total modern retail space Source: Knight Frank Research Department Stores Food & Beverages 17 Home & Lifestyle 6 8 Books, Gifts & Music 17 Apparel 7 Entertainment Hyper/ Supermarkets 15 Watches & Jewellery 5 6 Electronics Personal Care 10 Footwear 3 3 2 Sportswear Accessories 1 Chart 8 22 23 11 4 14 8 4 3 5 3 2 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in West Delhi 1 Chart 10 Product category split of occupied modern retail space in Noida Ÿ Ÿ Source: Knight Frank Research Ÿ Ÿ Apparel takes up 23 per cent of the modern retail space in West Delhi, which is higher than Gurgaon and Noida Department stores have a dominant presence in West Delhi, with 22 per cent of the total modern retail space taken up by this category Ÿ The prominent Kirti Nagar Market in West Delhi contributes significantly to the share of the home and lifestyle category Ÿ A 22 per cent share of the modern retail space in Noida is occupied by apparel and footwear, while 15 per cent is taken up by department stores The F&B category takes up 15 per cent of the modern retail space in Noida, second to Gurgaon and South Delhi The home and lifestyle category in Noida accounts for 14 per cent of the zone's total modern retail space, placing it alongside West Delhi Note: 0% indicates negligible presence Source: Knight Frank Research 236 Department Stores Food & Beverages 15 Home & Lifestyle 14 Electronics Personal Care 6 Books, Gifts & Music 15 Entertainment 5 Hyper/ Supermarkets 7 Watches & Jewellery 3 8 Footwear 2 20 Apparel 2 Sportswear Accessories 2 0 237 NCR City Analysis Think India. Think Retail. 37 18 9 2 7 10 5 1 4 5 2 Accessories Books, Gifts & Music 1 Department stores provide a variety of fashion trends and discounts, making this category popular among all age groups. The Ghaziabad zone is skewed towards modern retail penetration in department stores, accounting for 37 per cent of the zone's total market the highest among all the zones Ÿ Ÿ Ÿ Ÿ 0 Source: Knight Frank Research Note: 0% indicates negligible presence Ÿ Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Entertainment Home & Lifestyle Product category split of occupied modern retail space in Greater Noida Food & Beverages Product category split of occupied modern retail space in Ghaziabad Apparel Chart 13 Department Stores Chart 11 Ghaziabad has 9 per cent of its modern retail space under F&B, which is on the lower side compared to the other zones in NCR The share of the accessories, sportswear, and watches and jewellery categories is negligible in Ghaziabad Department Stores Modern retail space in Greater Noida is concentrated in the apparel and footwear categories, with 54 per cent of the market being dominated by them Greater Noida has negligible entertainment options, and its share of space in department stores and hypermarkets is also significantly low. This could be attributed to the fact that this zone is still in the development stage, and though many residential projects have come up, they are yet to be occupied. It can be said that in the coming years, the modern retail market of Greater Noida will develop significantly Home & Lifestyle 2 Hyper/ Supermarkets 0 15 Watches & Jewellery 3 6 Books, Gifts & Music Footwear 4 8 Sportswear Accessories 11 25 10 8 8 12 8 2 6 3 4 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Brand-wise split of occupied modern retail store space Apparel Product category split of occupied modern retail space in Faridabad Department Stores Chart 14 10% Ÿ 20% 9% 61% Ÿ East Delhi 16% 34% 14% 36% North Delhi 10% 28% 14% 48% South Delhi Ÿ 25% 0 31% 9% 34% West Delhi 27% 31% 8% 34% Ÿ Faridabad 12% 47% 14% 27% Ghaziabad Source: Knight Frank Research Note: 0% indicates negligible presence Ÿ Ÿ A 28 per cent total of Faridabad's modern retail space is occupied by apparel and footwear The accessories, and books, gifts and music categories have the least presence in this zone, with only a few stores present in malls Ÿ After Gurgaon, the share of hypermarkets/supermarkets in Faridabad's modern retail space is the highest among all the zones. This category takes up 12 per cent of the zone's total modern retail space 18% 47% 20% 15% Greater Noida 16% Ÿ 21% 1% 62% Gurgaon 21% 38% 12% 29% 0 Entertainment Chart 12 Central Delhi 47 9 Personal Care Source: Knight Frank Research Apparel Food & Beverages Electronics Note: 0% indicates negligible presence 3 5 0 NCR registers a significant presence of local and national brand outlets Of the total foreign brand outlet space in NCR, 55 per cent is concentrated in South Delhi and Gurgaon, followed closely by West Delhi The South and West Delhi markets are similar in retail character, which is substantiated by the brand category split in these zones The Ghaziabad and Faridabad markets show a preference for regional and local brand outlets, with 47 per cent of the stores retailing national brands A substantial 61 per cent of Central Delhi and 62 per cent of Greater Noida's modern retail stores are operated by local retailers Noida 28% 40% 9% 23% Foreign National Regional Local Source: Knight Frank Research 238 239 NCR City Analysis Think India. Think Retail. Chart 15 Brand-wise split of modern retail store space in malls Chart 17 Top foreign, national and regional brands Central Delhi 0% East Delhi Ÿ 19% 33% 17% 31% North Delhi 12% 43% 17% 28% South Delhi 38% 45% 7% 10% West Delhi 51% 26% 8% Ÿ 16% Faridabad 13% 51% 15% 21% Ghaziabad 19% 49% 17% 15% Greater Noida 29% 0% 25% The West and South Delhi malls are dominated by foreign brand stores, which take up 38 to 51 per cent of their total retail space. The preference for these zones by foreign retailers is substantiated by the concentration and quality of the mall spaces here It is observed that the presence of local retailers in malls is reduced significantly when compared to shopping streets. This decline can be attributed either to higher rentals or the location preference of these retailers for shopping streets 45% FOREIGN BRANDS Accessorize Claire's Levi's Forever 21 CATEGORIES United Colors of Benetton Hidesign Da Milano Van Heusen Hamleys Lifestyle NATIONAL/REGIONAL BRANDS Chhabra 555 Archies Marks & Spencer BG's Central Landmark Shoppers Stop Om Book Shop Pantaloons Kriti Creations Westside Ritu Wears C&M Gurgaon 23% 40% 12% 25% Noida Samsung 34% 46% 8% Sony 12% Foreign Note: Central Delhi is not represented in the chart above as there are no major malls within this zone National Regional Jumbo Electronics Digitally Wow Reliance Digital Croma Local Fun City Source: Knight Frank Research PVR Cinemas Blu O Wave Cinemas DT Cinemas Chart 16 Brand-wise split of occupied modern retail store space in shopping streets McDonald’s Pizza Hut KFC Café Coffee Day Haldiram's Central Delhi 10% 20% 9% Ÿ 61% East Delhi 8% 37% 6% 50% North Delhi 9% 19% 12% 60% Ÿ South Delhi 12% 16% 61% 11% West Delhi 3% 36% 8% Ÿ 53% Faridabad 8% 10% 5% 77% Shopping streets across NCR, such as Chandni Chowk, Sarojni Nagar Market, Lajpat Nagar, Connaught Place, Rajouri Garden Market and Lakshmi Nagar, are dominated by local brand outlets A massive 94 per cent of the shopping streets in Ghaziabad are occupied by regional players National brand outlets have a good presence in the shopping streets of East Delhi, West Delhi and Gurgaon Liberty Bata Home Centre Samsonite Red Tape Stilettoes Home Saaz Spencer's Looks Salon Body Shop Ghaziabad 94% Home Town Big Bazaar Fitness First Platinum Reliance Footprint Easy Day EVOK Reliance Mart Affinity Salon More New U 6% Greater Noida 2% 18% 2% Woodland 79% Nike Puma Adidas Reebok Gurgaon 11% 31% 14% 44% Noida 8% 11% Titan 37% 22% 13% 17% 53% 38% Foreign National Regional Tanishq PC Jewellers Gitanjali Hazoorilal Jewellers Local Source: Knight Frank Research Source: Knight Frank Research 240 241 NCR City Analysis Think India. Think Retail. Chart 18 100% 9% 6% 14% 3% 12% 16% 14% 27% 32% 37% 60% 30% 35% 81% 40% 40% 77% 20% 50% 84% 36% 2% Noida 10% Gurgaon 6% Greater Noida Ghaziabad Faridabad 3% 9% 0 – 500 A prominent 68 per cent of the stores in NCR malls are in the range of 500-2,000 sq ft, while only 10 per cent of the stores are less than 500 sq ft in size A 15 per cent share of the modern retail formats in Ghaziabad are above 3,000 sq ft in size, justifying the fact that 46 per cent of the total modern retail space in the city is taken up by department stores and hypermarkets/supermarkets 22% 17% 1% 500 – 1000 North Delhi 0% 6% 12% 28% 18% Source: Knight Frank Research 242 11% 55% 39% 1000 – 2000 2000 – 3000 >3000 Note: Central Delhi is not represented in the chart above, as there are no major malls in this zone Ÿ Note: Central Delhi is not represented in the chart above, as there are no major malls in this zone Ÿ 12% 33% 47% 32% West Delhi East Delhi 12% 9% 43% 62% 27% South Delhi Central Delhi 12% 6% 47% 46% 40% North Delhi 8% 12% 32% 60% 20% 0% 19% 6% 21% 25% 31% 10% 4% 82% 65% Ÿ 15% 4% 20% 40% 47% 11% 13% 80% Space in sq ft 0% 15% 3% 6% Gurgaon 24% 27% 10% 2% 1% 3% Greater Noida 80% 15% Size-wise split of occupied modern retail stores in shopping streets 3% 3% Ghaziabad 8% 11% 6% Faridabad 13% 7% 3% 100% West Delhi 11% 12% 6% >3000 South Delhi 10% 8% 2000 – 3000 Noida 1000 – 2000 500 – 1000 East Delhi Space in sq ft 0 – 500 Central Delhi Size-wise split of occupied modern retail stores in malls Chart 19 Ÿ Shopping streets can be organic, like Khan Market, or planned, like Connaught Place, and their store sizes are smaller than those of malls. Markets like South Extension and Greater Kailash have buildings with fixed floor plates that are small in size. The retailer either takes up a single shop or combines two or more shops to create a store. This is evident from the fact that 75 per cent of the total stores in NCR's shopping streets are less than 1,000 sq ft in size Stores that are larger than 3,000 sq ft in size on the shopping streets of NCR are either stand-alone buildings or a combination of small stores for a single brand. Only 5 per cent of the stores on shopping streets in NCR are above 3,000 sq ft in size Source: Knight Frank Research 243 NCR City Analysis Think India. Think Retail. Chart 20 Chart 21 Chart 22 Size-wise split of modern retail stores across product categories Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 10% 22% 3% 7% 46% 21% 22% 42% 27% Total retail spending (` bn) NCR 23% 4% 3% 19% 56% 18% 87% 7% 3% 1% 4% 1% 5% 64% 13% 40% 31% 68% 10% 4% 11% 48% 6% 46% 23% 14% 25% 24% 10% 10% 39% 47% 44% 3%4% 9% 20% 18% 20% 42% 33% 87% Ghaziabad 36% 4% 59% 88% West Delhi 20% 2% 23% 5% >3000 2000 – 3000 20% 42% 78% 7 43 Ghaziabad 28% 61 Faridabad 8% 7% 126 West Delhi 15% 13% 179 South Delhi 23% 8% 8% North Delhi 7%1% 93% 196 East Delhi 5%1% 95% 134 11% 1000 – 2000 31% 91% 33% 500 – 1000 46% 4% 66% Ÿ It is observed that only 5 per cent of watch and jewellery stores are above 3,000 sq ft in size, while this size bracket has negligible presence in the accessories category Stores sizes in the range of 500-1,000 sq ft are more dominant in product categories like sportswear, books, Ÿ gifts and music, home and lifestyle, electronics, footwear and personal care Department stores, hypermarkets/supermarkets and entertainment take up more space in the modern retail format, with more than half the stores being above 3,000 sq ft in size Ÿ Ÿ Ÿ Ÿ Ÿ 244 36% 16% 22% 96 50% 129 85% 269 72% 20% 172 17 85% North Delhi 5% 4% East Delhi 4% 3% E-tail 42% 41% 52 Non-modern retail 380 57% 91% 414 93% 281 Brick and mortar modern retail In 2014, the total retail spending in NCR is estimated to be `899 bn, with a massive 42 per cent share taken up by North and South Delhi. The share of retail spending is explained by the population concentration in these zones NCR’s 26 per cent of the total retail spending is taken up by modern retail formats in 2014, of which brick and mortar accounts for 23 per cent, and 3 per cent is represented by E-tail An impressive 67 per cent of Gurgaon and 58 per cent of Central Delhi’s total retail spending is on modern retail in NCR. It is interesting to note that though both these zones account for a mere 11 per cent of NCR’s population base, the modern retail penetration in these zones is the highest The huge share of modern retail penetration in Central Delhi points to the fact that not only the zone’s own population, but also the catchment population of NCR shops in this zone, thereby creating a sustained demand for quality retail Modern retail penetration in North Delhi is estimated to be 8 per cent, while a huge 93 per cent of the zone’s spending is on non-modern retail 34% E-tail 26% 108 Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research Source: Knight Frank Research Ÿ Brick and mortar modern retail 6% Note: Brick and mortar modern retail + E-tail = Modern retail 0 – 500 56 33% Central Delhi 52% 8% 29% 48% Greater Noida 9% 6% Central Delhi 2% 4% 38% 76 South Delhi 30% 31% 1,919 67% Gurgaon 7% Faridabad 11% 1% 28% 28% 7% 5% 24 Gurgaon Greater Noida 12% 1% 16% 15% Noida 60% 10% 899 74% Noida Total retail spending (` bn) NCR 18% Source: Knight Frank Research Ÿ Ÿ Ÿ Ÿ By the year 2019, modern retail in NCR will grow at a CAGR of 22 per cent, with the total retail spending projected to increase from `899 bn in 2014 to `1,919 bn in 2019 The E-tail frenzy will overrun the spending in brick and mortar retail by 2019 across the zones. Projected to grow strongly at 64 per cent annually, E-tail will dominate the modern retail landscape in NCR. Currently, E-tail takes up 10 per cent the overall modern retail spending in NCR and it is projected that by 2019, the online retail platform will increase its share to 45 per cent It is estimated that brick and mortar modern retail spending will grow at 11 per cent CAGR, while its overall share will decline from 23 per cent in 2014 to 19 per cent by 2019 Gurgaon, Central Delhi and Noida will see an increase in their share of modern retail spending in the next five years, while no significant change is expected in the other zones 245 Think India. Think Retail. NCR ZONE ANALYSIS Central Delhi Zone Analysis Chart 1 Per capita occupied modern retail space in Central Delhi Space in sq ft Non-ethnic Menswear 101 Non-ethnic Womenwear 419 Non-ethnic Unisex clothing 102 Sportswear Central Delhi map 36 7 Kids wear Department Stores 143 F&B QSR 132 F&B Fine Dining 75 51 F&B Cafes Eyewear 7 33 Cosmetics Salons & Spas 25 Other Personal Care 29 Multiplexes 19 Hyper/Supermarkets 7 Home & Lifestyle 190 95 Electronics 7 Accessories Watches & Jewellery 59 Books, Gifts & Music 32 161 Footwear 0 Total modern retail space per 1,000 population 100 200 300 400 500 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 246 Central Delhi does not have malls, but consists of shopping streets like Chandni Chowk, Connaught Place, Janpath, Khan Market and Karol Bagh This zone ranks the highest in NCR in the available modern retail space for women's non-ethnic wear, at 419 sq ft per 1,000 population Central Delhi also boasts of the highest per square foot modern retail space for footwear in NCR, with 161 sq ft per 1,000 population 247 Central Delhi Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in Central Delhi Projected retail spending in Central Delhi Share in Percentage 120 Retail spending in 2019 (` bn) 108 100 21% 80 Non-ethnic Womenwear Non-ethnic Unisex clothing 1 41 13 Sportswear 98 9 19 21 0 47 7 Salons & Spas Other Personal Care Multiplexes 0 12 2 6 60 12% 56% 44 40 11% 37 20 0 2014 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics 100 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 0 Home & Lifestyle 5 4 Ÿ 39 15 Ÿ 77 9 18 30 Books, Gifts & Music Footwear National brand outlets dominate the modern retail space in the men's nonethnic wear category in Central Delhi Modern retail space in the women's non-ethnic wear category is driven by regional and local brands Around 32 per cent of the quick service restaurant (QSR) space in Central Delhi is dominated by brands of foreign origin - the highest among all the zones in NCR National accessory brands like Esbeda, Hidesign and Da Milano occupy 77 per cent of the modern retail space in Central Delhi < `300,000 0 Hyper/Supermarkets Watches & Jewellery Ÿ 34 Eyewear Accessories 21 0 F&B Cafes Ÿ 69 32 F&B Fine Dining Electronics 86 0 Department Stores Cosmetics Ÿ 2 Kids wear F&B QSR Ÿ 67 ` bn 12 Non-ethnic Menswear 0 8 Ÿ 24 Growing annually at 22 per cent, spending on modern retail in Central Delhi is expected to increase from `30 bn in 2014 to `80 bn by 2019 By 2019, 74 per cent of the total retail spending will be on modern retail, comprising both brick and mortar, and E-tail, respectively E-tail will form a major component of total retail spending in 2019 in Central Delhi, while the spending on brick and mortar retail is expected to decline gradually to 41 per cent from the current 52 per cent 13 Share of foreign brands Share of national brands Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Source: Knight Frank Research 248 249 Central Delhi Zone Analysis Think India. Think Retail. NCR ZONE ANALYSIS Future trends in Central Delhi East Delhi Zone Analysis East Delhi map Central Delhi, like the other zones in NCR, is seen to transcend towards E-tail by 2019, but retail spending in the modern brick and mortar formats will continue to act as a magnet for the other zones of NCR. Since Central Delhi is an administrative zone, modern brick and mortar retail will continue to flourish on the shopping streets of Connaught Place, Khan Market and Karol Bagh. Large-format categories like hypermarkets, family entertainment centres and department stores will continue to have a negligible presence in Central Delhi due to the lack of availability of such large spaces. 250 Apparel and F&B dominate Central Delhi’s modern retail space currently, and this is likely to continue over the next five years. Rental values in shopping streets like Connaught Place and Khan Market will see an upward trend due to the non-availability of quality shopping street options in Central Delhi. 251 East Delhi Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in East Delhi Share of foreign and national brand stores in the overall modern retail space Space in sq ft Non-ethnic Menswear 12 Share in Percentage 6 Non-ethnic Womenwear Non-ethnic Unisex clothing 9 Ethnic wear 12 Sportswear 5 3 Kids wear Department Stores 39 F&B QSR 19 F&B Fine Dining 11 1 F&B Cafes Eyewear 0 Sportswear Department Stores 4 Multiplexes F&B QSR 0 Hyper/Supermarkets Home & Lifestyle 45 14 Books, Gifts & Music 3 Footwear 6 0 Total modern retail space per 1,000 population 10 20 30 40 50 Share of mall space 14 86 24 Source: Knight Frank Research, Indicus Analytics The East Delhi retail is overshadowed by that of Ghaziabad due to their fluid boundaries. The actual available modern retail space in East Delhi is 169 sq ft per 1,000 population, which increases significantly if the modern retail space of Ghaziabad is added to it. Since East Delhi's population shops in malls that adjoin both zones, such as East Delhi (EDM) Mall, Shipra Mall and Pacific Mall, the share of its modern retail space is significantly low across the product categories Most of East Delhi's modern retail space is concentrated in malls like V3S Mall, since there are only a few good quality shopping street options in this zone While almost all the department stores in East Delhi are concentrated in malls, 75 per cent of the electronics space is concentrated in shopping streets like Lakshmi Nagar The modern retail space distribution of salons and spas is concentrated wholly in malls across East Delhi In the watches and jewellery category, Gili and PC Jewellers are some of the leading national brands present in the shopping streets here 19 Ÿ 25 18 50 A massive 83 per cent of the men's nonethnic wear space is dominated by national brands like Cantabil, Cobb and Peter England On the other hand, the unisex nonethnic wear category is dominated by foreign brand stores like Levi's, Pepe and Wrangler National brand stores dominate the kids wear category in East Delhi A major 57 per cent of the total footwear space in East Delhi is dominated by national brands like Action Shoes, Liberty and Red Tape 36 100 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 12 84 0 Accessories 0 Watches & Jewellery 3 9 Books, Gifts & Music 37 62 29 13 Electronics Footwear Ÿ 27 Home & Lifestyle Note: 0% indicates negligible presence 252 0 Cosmetics Watches & Jewellery Ÿ 100 Eyewear 1 Accessories Ÿ 23 F&B Cafes 3 Electronics Ÿ 36 F&B Fine Dining 4 Ÿ 13 52 Kids wear 0 Family Entertainment Centres Ÿ 6 9 Other Personal Care Ÿ Non-ethnic Womenwear 83 Ethnic wear Salons & Spas Ÿ 6 Non-ethnic Unisex clothing 2 Cosmetics Non-ethnic Menswear 100 64 39 Note: Balance percentage in all the product categories denotes the share of regional and local brand stores 57 Share of foreign brands Share of national brands Source: Knight Frank Research 253 East Delhi Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in East Delhi Projected retail spending in East Delhi Retail spending in 2019 (` bn) 300 Future trends in East Delhi 281 250 20% ` bn 200 150 13% 57% 100 10% 50 9 11 0 2014 < `300,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research East Delhi sees a 16 per cent increase in its total retail spending, increasing `134 bn in 2014 to `281 bn in 2019 Currently, 94 per cent of East Delhi’s retail spending in on non-modern retail, and this pattern is likely to continue in the next five years However, E-tail is seen to alter the percentage share of brick and mortar retail spending in 2019 significantly, increasing its share from 10 per cent in 2014 to 46 per cent by 2019 Since most of the retail spending in this zone is on non-modern retail, there is a good potential for modern retail formats in the form of shopping streets or malls in this zone. Currently, the East Delhi market is dominated by apparel and electronics, and there is a huge potential for categories like home & lifestyle, footwear and personal care. Source: Knight Frank Research, Indicus Analytics 254 255 Think India. Think Retail. NCR ZONE ANALYSIS North Delhi Zone Analysis Chart 1 Per capita occupied modern retail space in North Delhi Space in sq ft Non-ethnic Menswear 12 Non-ethnic Womenswear 37 Non-ethnic Unisex clothing 19 Ethnic wear North Delhi map 36 Sportswear 4 Kids wear 6 Department Stores 45 F&B QSR 19 F&B Fine Dining 6 F&B Cafes 3 Eyewear 1 5 Cosmetics Salons & Spas 2 Other Personal Care 5 Family Entertainment Centres 2 Multiplexes 4 Hyper/Supermarkets 17 Home & Lifestyle 6 Electronics 14 Accessories 3 Watches & Jewellery 13 Books, Gifts & Music 3 Footwear 12 0 Total modern retail space per 1,000 population 10 20 30 40 50 Share of mall space Source: Knight Frank Research Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ 256 Around 16 per cent of North Delhi's modern retail space is concentrated in department stores, of which 75 per cent are located on shopping streets. These include brands like Bindals, Ritu Wears, Stanmax, Pantaloons and C&M Only 18 per cent of the overall footwear space in North Delhi is present in malls, while the rest is distributed on shopping streets like Kamla Nagar Eyewear and sportswear stores, and salons and spas have a negligible presence in North Delhi It is observed that fine dining restaurants in North Delhi are concentrated mostly in malls A prominent 90 per cent of the cosmetics stores in this zone are spread over the shopping streets of North Delhi With very little space per 1,000 population, hypermarkets/supermarkets are concentrated only in malls Watch and jewellery stores are located mainly on the shopping streets in North Delhi The modern retail space for footwear across NCR is the lowest in North Delhi 257 North Delhi Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in North Delhi Projected retail spending in North Delhi Share in Percentage Retail spending in 2019 (` bn) 450 414 400 21% 350 300 Non-ethnic Womenswear 61 5 Non-ethnic Unisex clothing 23 20 Ÿ 16 Ethnic wear Sportswear 96 4 18 Kids wear Department Stores F&B QSR Ÿ 26 10 37 20 44 Ÿ F&B Fine Dining F&B Cafes 58 National brand stores, such as Peter England, John Players and Raymond, dominate the men's non-ethnic wear space in North Delhi National brands like Barista and Cafe Coffee Day take up 71 per cent of the F&B café category in North Delhi Approximately 61 per cent of the footwear space in North Delhi is driven by local brand stores Family entertainment centres and multiplexes in North Delhi are dominated by regional and local brands 57% 4 10% 100 18 0 2014 < `300,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics 9 Family Entertainment Centres 0 Multiplexes 0 Ÿ Hyper/Supermarkets 100 Home & Lifestyle 6 Electronics 3 Accessories Ÿ 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 23 Other Personal Care 21 50 3 Salons & Spas 200 150 38 Cosmetics 250 12% 71 23 Eyewear Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research With an increase in retail spending from `196 bn to `414 bn in 2019, the share of modern retail spending only sees a marginal increase, from 7 per cent in 2014 to 9 per cent in 2019 It is to be noted that in the coming five years, non-modern retail will continue to dominate the North Delhi zone 2 48 28 Watches & Jewellery 18 Books, Gifts & Music Footwear Ÿ ` bn 5 Non-ethnic Menswear 57 20 19 Share of foreign brands Share of national brands Note: Balance percentage in all product categories denotes the share of regional and local brand stores Source: Knight Frank Research, Indicus Analytics 258 259 North Delhi Zone Analysis Think India. Think Retail. NCR ZONE ANALYSIS Future trends in North Delhi South Delhi Zone Analysis South Delhi map North Delhi is currently dominated by retail spending in non-modern retail, just like East Delhi, and the situation is expected to change only marginally over the next five years. 260 Over the next five years, shopping streets like Kamla Nagar and Rani Bagh will see an increased penetration of national, international and regional brands in the apparel category, while footwear will continue to be served by local brands. More hypermarkets/supermarkets and discount-oriented department stores are expected to come up in Rohini and Pitampura. 261 South Delhi Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in South Delhi Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 55 Non-ethnic Menswear 93 Non-ethnic Womenwear Non-ethnic Unisex clothing 75 Ethnic wear 137 Sportswear Ÿ 34 Kids wear 21 Department Stores 168 F&B QSR 92 F&B Fine Dining 40 Eyewear Sportswear Kids wear 34 Family Entertainment Centres 11 Multiplexes 13 Hyper/Supermarkets 67 Home & Lifestyle 21 29 F&B QSR 20 F&B Fine Dining 26 F&B Cafes 20 Watches & Jewellery Family Entertainment Centres 36 50 100 150 200 Share of mall space Ÿ Ÿ Ÿ 262 6 Ÿ 33 3 18 60 82 Ÿ 0 57 Hyper/Supermarkets Electronics Source: Knight Frank Research, Indicus Analytics Ÿ 16 53 87 Home & Lifestyle Ÿ Ÿ 25 Multiplexes 30 Total modern retail space per 1,000 population 10 Other Personal Care 58 Books, Gifts & Music 69 12 Salons & Spas 20 0 22 66 Cosmetics 37 Electronics Footwear 78 Eyewear 102 Accessories Ÿ 16 24 Department Stores 17 Other Personal Care 63 Ÿ 17 Salons & Spas 13 Ethnic wear 9 Cosmetics 28 Non-ethnic Unisex clothing Ÿ 42 Non-ethnic Womenwear 76 F&B Cafes 56 Non-ethnic Menswear The modern retail distribution of ethnic wear stores in South Delhi indicates a preference for shopping streets, with 80 per cent of the stores located on streets like Shahpur Jat and Mehar Chand Market, which house a mix of designers. On the other hand, national designers targeting the luxury segment have conglomerated at DLF Emporio in Vasant Kunj Department stores in South Delhi take up 168 sq ft of the modern retail space per 1,000 population. These stores are concentrated in the mall format, with 79 per cent of them based in the malls of Saket and Vasant Kunj Around 52 per cent of the F&B category in South Delhi is concentrated in malls. Brands like Pizza Hut, McDonald's, Sagar Ratna, Domino's, Haldiram's and KFC dominate the F&B QSR category in this zone Owing to good quality spaces and good infrastructure, the fine dining category prefers the malls in South Delhi The shopping streets of Greater Kailash and Ghitorni contribute significantly to the home and lifestyle category in South Delhi Accessories 5 Footwear 28 34 47 Watches & Jewellery Books, Gifts & Music 12 37 10 21 29 45 Modern retail space in the men's nonethnic wear category is represented equally by foreign and national brands in South Delhi Unisex non-ethnic wear is dominated by foreign brands like United Colors of Benetton, Calvin Klein and Levi's Department store space in South Delhi is controlled by national brands, with Pantaloons, Westside and Shoppers Stop leading the pack South Delhi has the highest percentage share of foreign brand stores in the fine dining category, such as La Tagliatella, Yauatcha and Sakae Sushi A total of 70 per cent of the QSR space in South Delhi is driven by regional and local brands, and most of them are located on shopping streets A major 86 per cent of the cosmetics stores in South Delhi are dominated by national and foreign brands, with brands like Forest Essentials, The Body Shop, Color Bar and Mac in the lead Around 62 per cent of the modern retail space in the footwear category is taken up by foreign and national brands, while the remaining 38 per cent is occupied by regional and local retailers. Steve Madden, Aldo, Rosso Brunello, Christian Louboutin, Charles & Keith and Jimmy Choo are some of prominent foreign brands in this category 40 17 Share of foreign brands Share of national brands Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Source: Knight Frank Research 263 South Delhi Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in South Delhi Projected retail spending in South Delhi Future trends in South Delhi Retail spending in 2019 (` bn) 400 380 350 25% 300 ` bn 250 200 53% 12% 150 100 89 10% 75 50 0 2014 < `300,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research In line with the zone’s vibrant retail landscape, total retail spending in South Delhi is projected to increase from `179 bn in 2014 to `380 bn in 2019 It is to be noted that South Delhi’s non-modern retail spending is much lower than other parts of Delhi, and this percentage is expected to go down even further to 57 per cent in 2019 from the current 66 per cent It is estimated that 43 per cent of South Delhi’s retail spending will be on modern retail by 2019, increasing from the current share of 34 per cent With a healthy modern retail mix of malls and shopping streets, South Delhi will continue to reign as the major shopping zone of NCR. E-tail is expected to bring down the share of modern retail spending in this zone, which may have an impact on the rental values of the shopping streets in particular. International brands will continue their preference towards malls in South Delhi due to an affluent residential catchment and the absence of any other matched quality retail spaces in NCR. Source: Knight Frank Research, Indicus Analytics 264 265 Think India. Think Retail. NCR ZONE ANALYSIS West Delhi Zone Analysis Chart 1 Per capita occupied modern retail space in West Delhi Space in sq ft Non-ethnic Menswear 35 44 Non-ethnic Womenswear Non-ethnic Unisex clothing West Delhi map 41 60 Ethnic wear Sportswear 18 11 Kids wear Department Stores 177 F&B QSR 56 F&B Fine Dining 26 9 F&B Cafes Eyewear 3 10 Cosmetics Salons & Spas 15 14 Other Personal Care Family Entertainment Centres 12 Multiplexes 20 Hyper/Supermarkets 64 Home & Lifestyle 115 31 Electronics 5 Accessories Watches & Jewellery 27 Books, Gifts & Music 5 Footwear 24 0 Total modern retail space per 1,000 population 50 100 150 200 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ Ÿ 266 Department stores in West Delhi's modern retail space are fairly distributed across malls and shopping streets The modern retail space distribution of ethnic wear is concentrated more on the shopping streets of Rajouri Garden Market in West Delhi Hypermarkets/supermarkets like Auchan, Big Bazaar and More are concentrated in malls like Moments Mall, Pacific Mall and Westgate Mall Kirti Nagar, the famous furniture market, contributes significantly to the home and lifestyle category in West Delhi Foreign footwear brands are located in the malls in West Delhi, while regional and national brands like Stilettoes, Roush, Delco, Kins and Red Tape occupy the shopping streets 267 West Delhi Zone Analysis Central Pune Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in West Delhi Projected retail spending in West Delhi Share in Percentage Retail spending in 2019 (` bn) 300 267 23% 28 Non-ethnic Womenswear 29 Non-ethnic Unisex clothing 60 21 55 27 0 Ethnic wear Sportswear 99 51 45 52 F&B QSR 19 F&B Fine Dining 33 13 19 18 Cosmetics Ÿ 0 Salons & Spas 0 Other Personal Care 2 Family Entertainment Centres 0 Multiplexes 0 15 Around 55 per cent of the non-ethnic unisex clothing space in West Delhi is dominated by foreign labels like United Colors of Benetton, Van Heusen and Levi's West Delhi has the highest percentage share of space taken up by foreign brand department stores like Marks & Spencer and Lifestyle, as compared to the other zones of NCR An enormous 98 per cent of the modern retail space in the home and lifestyle category is dominated by local brand retailers in West Delhi Of the total modern retail space of footwear in West Delhi, 34 per cent is catered to by foreign brands like Bata, Aldo and Clarks 200 150 100 10% 50 0 2014 < `300,000 Ÿ Ÿ 38 25 Watches & Jewellery 2016 2017 2018 2019 > `1,000,001 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 22 per cent of West Delhi retail spending in 2014 is on modern retail, of which the majority is on brick and mortar formats. This pattern is likely to change moderately by 2019, with the share of modern retail spending increasing to 28 per cent However, due to the growing popularity of electronic retailing, the share of retail spending in the brick and mortar formats in West Delhi is expected to decline in the next five years 36 48 2 20 34 2015 `300,001 – `500,000 `500,001 – `1,000,000 32 0 1 41 35 Source: Knight Frank Research, Indicus Analytics 30 29 54% 13% 33 68 Home & Lifestyle Footwear 51 55 Eyewear Books, Gifts & Music Ÿ 17 0 F&B Cafes Accessories Ÿ 21 Department Stores Electronics 31 1 Kids wear Hyper/Supermarkets Ÿ ` bn Non-ethnic Menswear 250 41 12 Share of foreign brands Share of national brands Note: Balance percentage in all product categories denotes the share of regional and local brand stores Source: Knight Frank Research, Indicus Analytics 268 269 West Delhi Zone Analysis Think India. Think Retail. NCR ZONE ANALYSIS Future trends in West Delhi Gurgaon Zone Analysis Gurgaon map With its proximity to South Delhi, modern retail penetration in West Delhi is seen to increase over the next five years. 270 Rajouri Garden will continue to dominate the modern retail of West Delhi, with more concentration on the women's ethnic wear and footwear categories. Any new mall space in West Delhi will get absorbed gradually, as there are good mall options for its catchment in the adjoining South Delhi zone, which means that rental values on the shopping streets of West Delhi will hold steady. 271 Gurgaon Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Gurgaon Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage Non-ethnic Menswear 144 Non-ethnic Womenwear 144 Non-ethnic Unisex clothing 174 Ÿ Ethnic wear 125 Sportswear 78 Kids wear Department Stores Non-ethnic Womenwear 382 F&B QSR Non-ethnic Unisex clothing 363 F&B Fine Dining Salons & Spas 119 Family Entertainment Centres F&B Cafes 148 580 Home & Lifestyle 231 178 Books, Gifts & Music 100 272 27 38 46 18 37 23 49 5 12 8 6 8 48 15 Home & Lifestyle 200 300 400 500 600 Gurgaon ranks the highest among all the zones, with 3,775 sq ft of modern retail space per 1,000 population With 22 malls and limited shopping street options, this zone is rightly called the 'Mall City of India' Gurgaon has the highest per square foot of modern retail space in F&B in NCR, with 646 sq ft per 1,000 population in the form of QSRs, fine dining options and cafes, among others. Cyber Hub and Sector 29 are the prominent F&B hubs in this zone, along with Sohna Road, which has a number of QSR options coming up on it Large hypermarkets like More, Spencer's and Auchan account for the 580 sq ft of hypermarket space per 1,000 population in Gurgaon 75 18 Electronics 22 41 Watches & Jewellery 8 Books, Gifts & Music 6 Footwear 9 31 29 Accessories Share of mall space Source: Knight Frank Research Ÿ 21 8 Hyper/Supermarkets 102 Total modern retail space per 1,000 population 22 Multiplexes 121 0 72 Family Entertainment Centres Watches & Jewellery Ÿ 28 Other Personal Care 31 Footwear Cosmetics 30 Salons & Spas 210 Electronics Ÿ 16 Eyewear Hyper/Supermarkets Ÿ 8 F&B Fine Dining 111 Multiplexes Ÿ 31 F&B QSR 143 Other Personal Care Ÿ 20 Department Stores 26 Accessories 12 57 Kids wear 18 Cosmetics 19 Sportswear 89 46 Eyewear 50 Ethnic wear 238 F&B Cafes 40 Non-ethnic Menswear 42 About 57 per cent of the unisex nonethnic wear space in Gurgaon is dominated by brands like United Colors of Benetton, Levi's, Van Heusen, Lee, Allen Solly and Wills Lifestyle A total of 72 per cent of the modern retail space of the cosmetics category in Gurgaon is represented by foreign and national brands like Bobbi Brown, Mac, Sephora, The Body Shop and Forest Essentials Foreign and national brands like Bata, Metro Shoes, Aldo, Geox and Charles & Keith account for 69 per cent of Gurgaon's footwear category, while the remaining 31 per cent is taken up by regional and local retailers 49 40 50 20 Share of foreign brands Share of national brands Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Source: Knight Frank Research 273 Gurgaon Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Gurgaon Projected retail spending in Gurgaon Future trends in Gurgaon Retail spending in 2019 (` bn) 200 172 180 18% 160 140 10% ` bn 120 63% 100 82 80 9% 62 60 40 20 0 2014 < `300,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research By the year 2019, 84 per cent of the total retail spending in Gurgaon will be on modern retail, comprising both brick and mortar and E-tail formats - the highest among all the zones Brick and mortar retail in Gurgaon is projected to grow by 13 per cent annually, while the format will also see a decline in the overall retail spending pie. Currently, 60 per cent of Gurgaon’s retail spending is served by brick and mortar formats, and the share is expected to decrease to 48 per cent by 2019 The share of retail spending on E-tail in Gurgaon is expected to increase to 36 per cent in 2019 from the current share of 7 per cent With the highest mall space across all Indian cities, Gurgaon's share in the modern retail space of NCR is projected to increase by 2019. However, to keep vacancy levels in check, the scale of malls will be toned down to meet the requirements of a particular sector cluster, while shopping street retail will find space in ground floors of upcoming commercial developments. Space-hungry hypermarkets and department stores will continue to expand and locate on newer residential developments. With a cosmopolitan, mix-culture feel to the city, product categories like food and beverage, and fine dining in particular, will continue to find patronage in this ever-expanding zone. Source: Knight Frank Research, Indicus Analytics 274 275 Think India. Think Retail. NCR ZONE ANALYSIS Noida Zone Analysis Chart 1 Per capita occupied modern retail space in Noida Space in sq ft Non-ethnic Menswear 89 26 Non-ethnic Womenswear Non-ethnic Unisex clothing Noida map 101 63 Ethnic wear Sportswear 33 Kids wear 31 Department Stores 230 F&B QSR 122 F&B Fine Dining 82 26 F&B Cafes Eyewear 8 5 Cosmetics Salons & Spas 36 49 Other Personal Care Family Entertainment Centres 11 Multiplexes 65 Hyper/Supermarkets 106 Home & Lifestyle 223 127 Electronics 6 Accessories Watches & Jewellery 52 Books, Gifts & Music 27 36 Footwear 0 Total modern retail space per 1,000 population 50 100 150 200 250 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Ÿ 276 Ranking third, after Gurgaon and Ghaziabad, Noida has 230 sq ft of department store space per 1,000 population A total of 93 per cent of the modern retail space in Noida is concentrated in malls Unlike the other zones in NCR, the modern retail space occupied by the men's non-ethnic wear category is the highest in Noida, with 89 sq ft per 1,000 population QSRs in Noida offer 122 sq ft of modern retail space per 1,000 population. This makes Noida the third zone, after Gurgaon and Central Delhi, to have such concentration of this category 277 Noida Zone Analysis Central Pune Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in Noida Projected retail spending in Noida Share in Percentage Retail spending in 2019 (` bn) 70 10% 60 19 Non-ethnic Womenswear 18 Non-ethnic Unisex clothing 74 29 39 28 0 Ethnic wear Sportswear 91 29 0 Department Stores 75 45 F&B QSR 30 10 6 F&B Cafes Ÿ 49 F&B Fine Dining Ÿ 32 17 49 Eyewear 0 40 12% National brands like Cantabil, Octave, John Players, Cobb and Colour Plus dominate the men's non-ethnic wear category in Noida Kids wear in Noida is driven by national brands, which take up a significant 75 per cent share of the overall kids wear space The home and lifestyle category in Noida has equal representation of national and foreign brands About 68 per cent of the modern retail space in footwear is dominated by foreign and national brands like Liberty, Bata and Crocs 50 40 11% 0 21 20 16 10 0 2014 < `300,000 8 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 47 Electronics 51 12 6 39 Ÿ Ÿ 20 0 Books, Gifts & Music Ÿ 95 47 Accessories Watches & Jewellery > `1,000,001 Source: Knight Frank Research, Indicus Analytics 38 100 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 6 0 Other Personal Care 67% 30 33 67 Salons & Spas Footwear Ÿ 9 Kids wear Cosmetics Ÿ ` bn Non-ethnic Menswear 56 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research Growing at 23 per cent, modern retail spending in Noida is projected to increase from `13 bn in 2014 to `37 bn by 2019 In 2014, the share of E-tail in the total retail spending of Noida is a mere 6 per cent, which is projected to increase to 29 per cent by 2019 In line with the current retail scenario, retail spending in the brick and mortar format is seen to decline from 48 per cent in 2014 to 38 per cent in 2019 30 33 29 Share of foreign brands Share of national brands Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Source: Knight Frank Research 278 279 Ghaziabad Zone Analysis Think India. Think Retail. NCR ZONE ANALYSIS Future trends in Noida Ghaziabad Zone Analysis Ghaziabad map Apart from a central mix-retail core in the form of Sector 18, modern retail penetration in Noida is only limited to the sector market. It is estimated that with the addition of DLF's Mall of India, modern retail penetration in Noida will increase in the next five years. 280 Located at a considerable distance from the Central and South Delhi zones, any additional modern retail supply is expected to be taken up by brands eyeing expansion in Noida. 281 Ghaziabad Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Ghaziabad Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage Non-ethnic Menswear 55 Non-ethnic Womenwear 30 Non-ethnic Unisex clothing 30 Ÿ Ethnic wear 37 Sportswear 22 Kids wear 17 Department Stores F&B QSR Non-ethnic Unisex clothing 18 F&B Cafes 5 Eyewear 2 Cosmetics 2 14 F&B Fine Dining Multiplexes 33 F&B Cafes Hyper/Supermarkets 91 Home & Lifestyle Cosmetics 50 10 15 Books, Gifts & Music 7 14 86 0 73 27 0 Hyper/Supermarkets 100 200 300 10 Electronics Share of mall space Ghaziabad has a negligible distribution of modern retail space on its shopping streets. Most of its retail is concentrated in its malls Ghaziabad ranks second, after Gurgaon, with 344 sq ft of modern retail space per 1,000 population in the department store category Ghaziabad's modern retail footprint across all the product categories is more than East Delhi. This is attributed to the distribution of retail space in Ghaziabad – where Ghaziabad has nine malls, East Delhi has only three 81 0 71 62 26 0 Watches & Jewellery 6 Books, Gifts & Music 9 Footwear 67 19 Accessories Source: Knight Frank Research 0 0 Home & Lifestyle 400 21 0 2 Multiplexes 33 81 0 Family Entertainment Centres Total modern retail space per 1,000 population 282 44 Other Personal Care Watches & Jewellery 0 Ÿ 42 Salons & Spas 1 Ÿ 74 Eyewear 17 Electronics 60 3 Department Stores 34 Ÿ 0 15 Family Entertainment Centres Ÿ 37 Kids wear F&B QSR 29 Other Personal Care Ÿ 7 57 Ethnic wear 16 Footwear 4 Sportswear 97 Salons & Spas Accessories 74 Non-ethnic Womenwear 58 F&B Fine Dining 22 Non-ethnic Menswear 344 Local retailers cater to 85 per cent of the women's non-ethnic wear modern retail space in Ghaziabad, while only 4 per cent of the space is taken up by foreign labels National brands like Globus, Fashion @ Big Bazaar, Pantaloons, Shoppers Stop and Reliance Trends dominate 42 per cent of the department store space in Ghaziabad National brands like Red Tape, Reliance Footprint and Metro Shoes contribute to 70 per cent of the footwear space in Ghaziabad 20 56 64 70 Share of foreign brands Share of national brands Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Source: Knight Frank Research 283 Ghaziabad Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Ghaziabad Projected retail spending in Ghaziabad Future trends in Ghaziabad Retail spending in 2019 (` bn) 96 100 18% 80 17% 53% ` bn 60 40 27 12% 21 20 0 2014 < `300,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in Ghaziabad is projected to increase from `43 bn in 2014 to `96 bn in 2019, resulting in an annual growth rate of 18 per cent While the share of E-tail in total retail spending in Ghaziabad is estimated to increase from 4 per cent in 2014 to 22 per cent in 2019, the share of brick and mortar modern retail is estimated to fall from 36 per cent to 28 per cent during the same period However, the share of modern retail is expected to increase from 41 per cent in 2014 to 50 per cent in 2019. It is to be noted that though the share of modern retail registers a growth, the non-modern retail will take up 50 per cent of the total retail spending in this zone Ghaziabad will continue to be dominated by non-modern retail in the coming five years. Hence, the scope for brick and mortar modern retail is still very high in this zone. Currently, department stores dominate the modern retail space of Ghaziabad, with limited scope for single-brand stores, and this trend is expected to be maintained in the next five years as well. The negligible presence of product categories such as accessories, cosmetics, watches and jewellery in this zone offers an opportunity for retailers to exploit these categories in the coming years. Source: Knight Frank Research, Indicus Analytics 284 285 Think India. Think Retail. NCR ZONE ANALYSIS Faridabad Zone Analysis Chart 1 Per capita occupied modern retail space in Faridabad Space in sq ft Non-ethnic Menswear 28 Non-ethnic Womenswear 29 Non-ethnic Unisex clothing Faridabad map 26 Ethnic wear 21 Sportswear 18 Kids wear 6 Department Stores 49 F&B QSR 40 F&B Fine Dining 4 F&B Cafes 2 Eyewear 5 Cosmetics 1 Salons & Spas 14 Other Personal Care 6 Family Entertainment Centres 1 Multiplexes 34 Hyper/Supermarkets 50 Home & Lifestyle 37 Electronics 36 Accessories 1 Watches & Jewellery 9 Books, Gifts & Music 7 Footwear 13 0 Total modern retail space per 1,000 population 10 20 30 40 50 60 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 286 Faridabad is seen as an industrial hub, with many small scale industries and auto showrooms. Owing to this character, this zone does not have defined or continuous stretches of shopping streets, and most of its modern retail is concentrated in malls The modern retail space in Faridabad across categories like F&B, footwear and apparel is the lowest in NCR 287 Faridabad Zone Analysis Central Pune Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in Faridabad Projected retail spending in Faridabad Share in Percentage Retail spending in 2019 (` bn) 140 129 19% 0 8 Non-ethnic Womenswear Non-ethnic Unisex clothing 24 39 0 Ethnic wear Sportswear 100 37 0 Kids wear 0 Department Stores 0 F&B QSR 28 Ÿ 66 42 Ÿ 10 F&B Fine Dining 0 F&B Cafes 0 Eyewear 0 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 2 39 100 8% 80 66% 7% 60 40 20 9 2014 < `300,000 36 Ÿ 80 Ÿ 64 Ÿ 68 Watches & Jewellery 0 34 Books, Gifts & Music 0 43 100 21 > `1,000,001 Source: Knight Frank Research, Indicus Analytics 100 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 0 11 0 100 Accessories 41 Faridabad has a negligible presence of foreign brands in the women's nonethnic wear category, while 8 per cent of this category's space is taken up by national brands like Peter England, John Players, Mufti and Cantabil Foreign retail stores take up 28 per cent of the F&B QSR category, with the presence of brands like Pizza Hut, KFC and McDonald's Faridabad has a negligible presence of fine dining options, with most of its F&B outlets opting for the QSR or cafe formats 22 19 Electronics Footwear Ÿ 72 ` bn 17 Non-ethnic Menswear 120 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in Faridabad is projected to increase from `61 bn in 2014 to `129 bn in 2019 Unlike other zones in NCR, the share of modern retail in Faridabad will increase to just 15 per cent by the end of 2019, and non-modern retail will continue to dominate the retail market in this zone over the next five years The share of brick and mortar in Faridabad will be impinged on by E-tail, whose share will increase from 1 per cent in 2014 to 7 per cent by 2019 Share of foreign brands Share of national brands Note: Balance percentage in all the product categories denotes the share of regional and local brand stores Source: Knight Frank Research 288 289 Faridabad Zone Analysis Think India. Think Retail. NCR ZONE ANALYSIS Future trends in Faridabad Greater Noida Zone Analysis Greater Noida map Retail spending in non-modern retail will continue to dominate Faridabad in the next five years. 290 Currently, all the malls in this zone are located along Mathura Road, and due to the lack of infrastructure and the on-going construction, vacancy levels in Faridabad have been increasing. Modern retail in Ghaziabad is dominated by regional and local players, and the completion of the metro is expected to infuse fresh national and international leasing in the current retail supply. 291 Faridabad Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Greater Noida Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage Non-ethnic Menswear 53 Non-ethnic Womenwear 127 Non-ethnic Unisex clothing 70 Ethnic wear Ÿ 37 Sportswear 32 Ÿ Kids wear 0 Department Stores 16 Non-ethnic Womenwear F&B QSR 48 Non-ethnic Unisex clothing F&B Fine Dining 0 8 45 23 Cosmetics 0 Salons & Spas 19 11 0 Kids wear 0 Department Stores 0 F&B QSR 61 F&B Fine Dining Multiplexes 0 F&B Cafes Hyper/Supermarkets 0 Eyewear 0 Cosmetics 0 Salons & Spas 0 Other Personal Care 0 Family Entertainment Centres 0 11 Electronics 90 Accessories 0 Watches & Jewellery 16 Books, Gifts & Music 26 Footwear 47 0 Total modern retail space per 1,000 population 30 60 90 120 Share of mall space Note: Kids wear, F&B fine dining, cosmetics, family entertainment centres, multiplexes, hyper/supermarkets and accessories have a negligible presence in this zone Source: Knight Frank Research Ÿ Ÿ Ÿ 292 The men's non-ethnic wear category is distributed across shopping streets and malls, while women's non-ethnic wear is concentrated only in malls in Greater Noida The available square feet for department stores is the lowest in Greater Noida, at only 16 sq ft per 1,000 population Categories like fine dining, kids wear, accessories, hypermarkets/supermarkets and entertainment have a negligible presence in Greater Noida Ÿ 0 100 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 0 Electronics 0 Accessories 0 Watches & Jewellery 0 Books, Gifts & Music 0 Footwear Ÿ 0 Family Entertainment Centres 0 Home & Lifestyle Ÿ 43 Sportswear 100 5 Other Personal Care 0 Ethnic wear F&B Cafes Eyewear 65 Non-ethnic Menswear Greater Noida is dominated by local brand stores across the product categories National brand stores with men's nonethnic wear take up 65 per cent of the market space, while local brand stores occupy the remaining 35 per cent Women's non-ethnic wear stores are concentrated in malls and showcase only regional and local brands The modern retail footwear space is dominated by national brands in Greater Noida The sportswear category is dominated entirely by foreign brands in this zone 10 Note1: Balance percentage in all the product categories denotes the share of regional and local brand stores 60 67 Note2: Kids wear, F&B fine dining, cosmetics, family entertainment centres, multiplexes, hyper/supermarkets and accessories have a negligible presence in this zone Share of foreign brands Share of national brands Source: Knight Frank Research 293 Faridabad Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Greater Noida Projected retail spending in Greater Noida Future trends in Greater Noida Retail spending in 2019 (` bn) 20 12% 18 17 16 15% 14 58% ` bn 12 10 8 15% 6 4 2 2 1 0 2014 < `300,000 > `1,000,001 Source: Knight Frank Research, Indicus Analytics Ÿ 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research Growing annually at a healthy 20 per cent, the total retail spending in Greater Noida is projected to increase from `7 bn in 2014 to `17 bn in 2019 Currently, Greater Noida has negligible retail spending on E-tail. It is projected that by 2019, the online platform will take a 6 per cent share from the total retail spending of the zone, which is at the cost of brick and mortar formats, whose share is expected to come down from 12 per cent in 2014 to 9 per cent in 2019 Greater Noida is still in the development stage, with many under-construction and undelivered residential projects. While the zones' basic retail needs are met by the local sector retail, most of its residential catchment is dependent on the Noida market for variety and options across product categories. With only a few upcoming retail projects, the next five years will not bring any significant change in the modern retail landscape of this zone. Source: Knight Frank Research, Indicus Analytics 294 295 PUNE Think India. Think Retail. PUNE CITY ANALYSIS Retail Landscape Chart 1 Chart 2 Per capita occupied modern retail space Per capita occupied mall space Space in sq ft Space in sq ft 5,000 7,000 6,000 Pune city map 5,000 4,000 4,000 3,000 3,000 2,000 1,000 0 2,000 Pune South North West West East Central 1,000 0 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 298 The modern retail landscape of Pune is highly skewed towards the central and eastern part of the city, with the population of the western region highly underserved Central and East Pune have the second and third highest modern retail space per 1,000 population respectively among the top seven cities in India. This is true even for modern retail space for households earning more than `300,000 North West Pune is the most underpenetrated modern retail market in the city, with just 433 sq ft of space per 1,000 population. This, despite the fact that this zone accounts for more than 40 per cent of Pune’s total population South North West West East Central Mall space per 1,000 population Mall space per 1,000 population for households earning > `300,000 Modern retail space per 1,000 population Modern retail space per 1,000 population for households earning > `300,000 Ÿ Pune Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ Similar to modern retail space, mall space is also highly skewed towards the central and eastern zones of the city. Moreover, the western region accounts for a miniscule amount of mall space per 1,000 population North West Pune has two major malls while South Pune zone has none East Pune has the highest number of malls in the citynine-thus, the mall space per 1,000 population is the highest in this zone compared to the other zones of the city. Even among the top seven cities of India, East Pune ranks second, after Gurgaon, which ranks first 299 Pune City Analysis Think India. Think Retail. Chart 3 Chart 5 Split of occupied modern retail space into malls and shopping streets Product category split of occupied modern retail space in East Pune Ÿ 100% 49% 27% 73% 94% 100% 80% 60% Ÿ PUNE CITY SPLIT 40% 51% 20% 73% 27% 6% 0% Central Malls East West North West South Ÿ Shopping streets Source: Knight Frank Research The modern retail market of Pune city is divided evenly between malls and shopping streets. However, there is a huge variation at the zone level, with the South and North West zones highly skewed towards shopping streets The majority of the modern retail space in East Pune is represented by malls, with less than one-third of the space occupied by shopping streets, while it is the opposite with West Pune, which has some of the major shopping streets of the city like JM Road, FC Road and Karve Road Central Pune’s modern retail space is distributed uniformly across malls and shopping streets Ÿ Ÿ Ÿ The presence of a large number of malls in East Pune has ensured that the zone has a healthy mix of product categories, as each mall thrives to maintain this in order to attract maximum footfall At 17 per cent, the share of the entertainment category is the highest compared to the other zones of the city. The presence of many malls in this zone seems to have attracted a large number of multiplexes and family entertainment centres here The watches & jewellery category accounts for less than 2 per cent of the total share in this zone, which is relatively low compared to the other zones of the city. The absence of any major shopping street could have contributed to this scenario in East Pune Source: Knight Frank Research Department Stores 18 11 Apparel Food & Beverages 12 Home & Lifestyle 14 Hyper/ Supermarkets 11 4 Watches & Jewellery 2 Electronics Personal Care 4 Entertainment Footwear 2 17 Sportswear Books, Gifts & Music 1 Accessories Department Stores 8 Apparel 1 1 Chart 4 22 18 11 10 7 11 3 8 4 2 2 2 Chart 6 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in Central Pune Product category split of occupied modern retail space in West Pune Ÿ 0 Ÿ Source: Knight Frank Research Ÿ 300 Department stores and apparel are the two biggest product categories in Central Pune, accounting for more than 40 per cent of the total modern retail space in this zone. Shopping streets such as MG Road and Laxmi Road, which are occupied predominately by apparel retailers, contribute towards this in a significant way Ÿ Ÿ While product categories like footwear, sportswear and books, gifts & music account for a miniscule 2 per cent share each, the share of accessories is below 1 per cent in this zone The rest of the product categories are represented fairly in the zone, signifying a balanced mix of product categories in Central Pune Ÿ West Pune is heavily skewed towards apparel and food & beverages, as some of the largest shopping streets of the city, such as JM Road, FC Road and Karve Road, are located in this zone Apart from accessories, the product categories are distributed fairly within the zone The watches & jewellery category has a massive share of more than 12 per cent of the total modern retail space in West Pune. The large number of jewellery stores on Karve Road skews this number towards this product category Food & Beverages 19 Home & Lifestyle 7 Electronics Personal Care 4 Books, Gifts & Music Source: Knight Frank Research Entertainment 13 Hyper/ Supermarkets 2 Watches & Jewellery 12 9 Footwear 1 18 5 Sportswear Accessories 3 0 301 Pune City Analysis Think India. Think Retail. 3 18 15 12 11 21 3 5 2 2 6 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Brand-wise split of occupied modern retail store space Food & Beverages Product category split of occupied modern retail space in North West Pune Apparel Chart 9 Department Stores Chart 7 Central 24% 47% 5% Ÿ 23% East 18% 61% 5% 16% West 18% 34% 20% 28% Ÿ North West 12% 42% 20% 26% South 0 8% 37% Foreign National 17% Regional 38% While Central Pune has the maximum share of foreign brand stores compared to other zones of the city, South Pune has the highest share of local brand stores West Pune has a relatively better representation of foreign, national, regional and local brand stores compared to the other zones of the city. However, this is highly lopsided towards national brand stores for East Pune Local Source: Knight Frank Research Source: Knight Frank Research Ÿ The food & beverages category dominates among all the product categories in North West Pune, with a share of 21 per cent. This is followed by apparel and home & lifestyle product categories Ÿ The absence of major malls in this zone could have resulted in the minimal share of product categories like department stores and entertainment. Since these categories require large, contiguous space to become viable, the lack of such space could have contributed towards their low presence in this zone Chart 10 Brand-wise split of modern retail store space in malls Central 30% 65% 1% 5% East 21% Chart 8 67% 3% 9% West 1 10 11 16 16 24 11 3 6 2 1 1 Accessories Books, Gifts & Music Sportswear Footwear Personal Care Watches & Jewellery Electronics Hyper/Supermarkets Home & Lifestyle Entertainment Food & Beverages Apparel Department Stores Product category split of occupied modern retail space in South Pune 0 Ÿ Ÿ 7% 40% 49% 4% North West 10% 24% 32% 33% Note: South Pune is not represented in the chart above as there are no major malls within this zone Foreign Ÿ The absence of major malls in South Pune has resulted in its modern retail space being distributed haphazardly across the product categories in this zone While the hyper/supermarkets category accounts for a lion’s share of 24 per cent, it is barely 1 per cent for the department stores category. The presence of large- Ÿ format stores like Big Bazaar and D-Mart has skewed this number towards the hyper/supermarkets category A large number of home furnishing stores on Satara Road and Sinhgad Road has resulted in a relatively higher share of 16 per cent for the home & lifestyle product category within this zone Regional Local Chart 11 Brand-wise split of occupied modern retail store space in shopping streets Central 29% 10% Ÿ 42% East Ÿ National Source: Knight Frank Research 19% Source: Knight Frank Research While malls in Central and East Pune have a greater presence of national brand stores, they are dominated by regional brand stores in West Pune Malls in North West Pune have a relatively better representation of all the brand categories, such as foreign, national, regional and local 10% 45% 11% 34% West 22% 32% 10% 37% North West 12% 43% 19% 25% 10% South 8% Foreign 37% National Regional 17% 38% Ÿ The share of local brand stores in Pune’s shopping streets across all the zones is relatively higher compared to their share in the malls of the respective zones. This indicates that local brand stores are still restricted largely to shopping streets in Pune The share of local brand stores is the highest in Central Pune. This is in contrast to the share of such stores in the malls of Central Pune Local Source: Knight Frank Research 302 303 Pune City Analysis Think India. Think Retail. Chart 12 Top foreign, national and regional brands FOREIGN BRANDS CATEGORIES Hidesign Accessorize Vero Moda NATIONAL/REGIONAL BRANDS United Colors of Benetton Hallmark Esbeda Jai Hind Lifestyle Max Ethnicity Vama Hobby Ideas Crossword Landmark Shoppers Stop Central Ayesha Fastrack Archies Pantaloons Chart 13 Size-wise split of occupied modern retail stores in malls 0 – 500 500 – 1000 1000 – 2000 2000 – 3000 >3000 100% 13% 4% 7% 4% 5% 14% 11% 6% 80% 15% 24% 24% 28% 60% 10% Space in sq ft LG Croma Cinepolis City pride multiplex Reliance Digital Vijay Sales E Zone 19% 40% INOX PVR Cinemas 70% Cinemax 20% McDonald's Dominos KFC Café Coffee Day 31% 39% 41% Mainland China 21% 17% 0% Shoe Express Inc 5 Tangent Rawat Star Bazaar HyperCITY Reliance Mart Vision Express Jawed Habib Bata Reliance Footprint Shoe World Home Centre Home Town @ Home Auchan Big Bazaar Gold's Gym Solaris Central Woodland Nike Puma West North West Note: South Pune is not represented in the above chart as there are no major malls within this zone Ÿ Ÿ Titan Eye + East Malls in West Pune have a good mix of all shop sizes compared to malls in East Pune, which are dominated by stores less than 500 sq ft in size 40 per cent of the shops in Central Pune’s malls are above 1,000 sq ft in size, which is very high, considering that the rentals in this zone are much steeper than the other zones. In contrast, only 16 per cent of the shops in East Pune are above the size of 1,000 sq ft, indicating better designed malls in the zone Planet Sports Adidas Time Out Kalyan Jewellers Tanishq Ranka Jewellers PN Gadgil Source: Knight Frank Research Source: Knight Frank Research 304 305 Pune City Analysis Think India. Think Retail. Chart 15 Size-wise split of modern retail stores across product categories Chart 14 Size-wise split of occupied modern retail stores in shopping streets Space in sq ft 3% 100% 3% 5% 3% 9% 5% 8% 8% 12% 11% 4% 3% 17% 91% 3% 5% 8% 80% 6% 5% 11% 5% 24% 7% 20% 63% 13% 70% 16% 25% 16% 60% 58% 13% 10% 7% 7% 14% 16% 26% 2% 40% 8% 1% 3% 14% 8% 5% 2% 60% 67% 25% 9% 8% 21% 4% 4% 17% 55% 24% 64% 68% 56% 62% 11% 11% 15% 23% 40% 47% 20% 64% 38% 1% 3% 3% 0% Central East West North West 1% 1% South 3% 0 – 500 500 – 1000 1000 – 2000 2000 – 3000 14% 14% 11% 79% 14% 8% 11% 32% 17% 51% 16% 56% >3000 >3000 2000 – 3000 1000 – 2000 500 – 1000 0 – 500 Source: Knight Frank Research Ÿ Ÿ A substantial 38 per cent of the stores in North West Pune’s shopping streets are above 1,000 sq ft and 11 per cent of them are above 3,000 sq ft in size. Relatively lower rentals and the ample availability of space on this zone’s shopping streets seem to have induced retailers to occupy larger spaces here In contrast to North West Pune, the majority of the retailers in the shopping streets of Central, East and South Pune have preferred to occupy shops below 500 sq ft in size Ÿ Ÿ A massive 97 per cent of the total number of shops in the accessories category is below 1,000 sq ft in size. In the personal care category, this figure stands at 93 per cent Only 3 per cent of the total number of stores in the apparel and watches & jewellery categories are above Ÿ 3,000 sq ft in size compared to 5 per cent in the books, gifts & music category While 70 per cent of the department stores are above 3,000 sq ft in size, only 64 per cent of the hyper/supermarkets are larger than that Source: Knight Frank Research 306 307 Pune City Analysis Think India. Think Retail. Chart 16 Chart 17 Total retail spending and penetration of modern retail in 2014 Projected total retail spending and penetration of modern retail in 2019 Total retail spending (` bn) Pune 19% 2% 79% 238 91% 42 92% 89 South 14% North West West 85% 45 East 6%5% 6% 46% 38 52% 6% 42% 24 Brick and mortar modern retail 5% 4% 10% 8% 37% E-tail 40% Non-modern retail 91% 218 82% 96 Central Pune map 30% 33% 84 Brick and mortar modern retail Currently, the total retail spending in Pune amounts to `238 bn, with North West Pune accounting for the lion’s share at 38 per cent. This is in line with the population of this zone, which stands at 42 per cent The share of modern retail in Pune stood at 21 per cent in 2014, of which brick and mortar is at 19 per cent and E-tail, at 2 per cent Central Pune has the highest share of modern retail, followed by East Pune. The presence of a large number of malls seems to have tilted the balance towards modern retail in these two zones While West Pune accounts for only 17 per cent of the city’s population, its share in total retail spending is higher, at 19 per cent More than 90 per cent of the retail market in South and North West Pune is serviced by non-modern retail, compared to less than 50 per cent in East and Central Pune 34% E-tail 26% 51 Non-modern retail Note: Brick and mortar modern retail + E-tail = Modern retail Source: Knight Frank Research 308 96 Central Note: Brick and mortar modern retail + E-tail = Modern retail Ÿ 89% East 48% Central Ÿ 545 West 13% 2% Ÿ 74% North West 7%1% Ÿ 12% Central Pune Zone Analysis South 8% 1% Ÿ Total retail spending (` bn) Pune PUNE ZONE ANALYSIS Source: Knight Frank Research Ÿ Ÿ Ÿ The total retail spending in Pune is projected to increase from `238 bn in 2014 to `545 bn in 2019. The share of modern retail is estimated to increase from 22 per cent to 26 per cent during that period While the share of E-tail is expected to jump six times, from 2 per cent in 2014 to 12 per cent in 2019, the share of brick and mortar modern retail is expected to fall from 19 per cent to 14 per cent during the same period Central Pune is expected to witness the maximum gain in terms of modern retail share during the next five years. On the other hand, North West Pune will continue to be dominated by non-modern retail over the next five years 309 Central Pune Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in Central Pune Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in percentage 110 Non-ethnic Menswear 83 Non-ethnic Womenswear Non-ethnic Unisex Clothing 188 104 Ethnic wear Sportswear 56 Kids wear 56 Department Stores 668 F&B QSR 215 F&B Fine Dining Non-ethnic Menswear 31 Non-ethnic Womenswear 29 F&B Cafes 23 Eyewear 26 Non-ethnic Unisex Clothing Sportswear 19 Kids wear 30 40 Other Personal Care Family Entertainment Centres 27 Multiplexes 320 Home & Lifestyle 0 227 Books, Gifts & Music 70 Footwear 75 0 100 Total modern retail space per 1,000 population 200 39 300 400 500 600 700 800 Share of mall space Source: Knight Frank Research, Indicus Analytics F&B QSR 23 Ÿ 72 13 36 Ÿ 0 20 21 13 35 45 0 Other Personal Care 0 Family Entertainment Centres 0 94 Multiplexes 0 100 Hyper/Supermarkets 33 20 43 53 Home & Lifestyle 24 Electronics 23 15 57 17 83 Watches & Jewellery 7 Books, Gifts & Music 4 Footwear While product categories like accessories, cosmetics and sportswear are dominated primarily by foreign and national retailers, it is the opposite for the non-ethnic womenswear and F&B fine dining categories in Central Pune. These two categories are highly skewed towards regional and local retailers Kids wear and cosmetics stores in Central Pune are represented uniformly by both foreign and national retailers While the multiplexes and accessories categories are highly skewed towards national retailers, sportswear and electronics are skewed towards foreign retailers 55 Salons & Spas Accessories Central Pune has a good mix of mall and shopping streets across most of the product categories, with hyper/supermarkets, accessories and kids wear highly skewed towards malls All the F&B fine dining outlets are located on shopping streets like Koregaon Park Road, Bund Garden Road and East Street. These roads have historically been prime retail destinations in Pune, and they continue to attract shoppers, thereby providing higher footfall and enhanced visibility to the outlets located in this zone The penetration of product categories like accessories, cosmetics and F&B cafes is extremely low in this zone despite it being located in the centre of the city 42 28 Cosmetics 10 Watches & Jewellery 27 Eyewear 90 Electronics 51 73 F&B Cafes 209 Accessories 310 21 Department Stores F&B Fine Dining 280 Hyper/Supermarkets Ÿ 36 Ethnic wear Salons & Spas Ÿ 7 88 Cosmetics Ÿ Ÿ 47 24 36 62 26 Note: Balance per centage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 311 Central Pune Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in Central Pune Projected retail spending in Central Pune Retail spending in 2019 (` bn) 60 Future trends in Central Pune 51 50 20% 54% 13% ` bn 40 30 20 20 17 13% 10 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 312 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in Central Pune is projected to increase from `24 bn in 2014 to `51 bn in 2019 resulting in an annual growth rate of 16 per cent While the share of E-tail in total retail is estimated to increase from 6 per cent in 2014 to 34 percent in 2019, the share of brick and mortar modern retail is estimated to fall from 52 per cent to 40 per cent during the same period However, the share of modern retail, which includes both E-tail and brick and mortar, is expected to rise from 59 per cent in 2014 to 74 per cent in 2019. In other words, around three-fourths of the total retail spending in Central Pune will be towards modern retail by 2019 The E-tail segment is expected to infringe significantly on the brick and mortar modern retail segment over the next five years. This will result in a lower requirement for incremental space in this zone. Any new mall space supply could result in an oversupply situation, as the need for space is likely to reduce in the near future. The impact of this would be felt on the rental values of the brick and mortar space, which are expected to come under immense pressure. The penetration of product categories like accessories, cosmetics and F&B cafes is still low in this zone, and we foresee tremendous potential for them over the next five years. 313 Think India. Think Retail. PUNE ZONE ANALYSIS Chart 1 East Pune Zone Analysis Per capita occupied modern retail space in East Pune Space in sq ft 80 Non-ethnic Menswear 53 Non-ethnic Womenswear Non-ethnic Unisex Clothing 81 54 Ethnic wear East Pune map Sportswear 40 Kids wear 37 Department Stores 496 F&B QSR 232 F&B Fine Dining 77 F&B Cafes 26 Eyewear 35 11 Cosmetics Salons & Spas 30 Other Personal Care 32 Family Entertainment Centres 86 Multiplexes 383 Hyper/Supermarkets 302 Home & Lifestyle 401 122 Electronics 26 Accessories Watches & Jewellery 65 Books, Gifts & Music 36 64 Footwear 0 Total modern retail space per 1,000 population 100 200 300 400 500 600 700 Share of mall space Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ Ÿ 314 The per capita penetration of product categories that require large-format stores, such as department stores, multiplexes, hyper/supermarkets and home & lifestyle, is very high in East Pune. This zone has nine malls, and the strong preference for a mall location among these product categories is reflected here with a high per capita penetration While categories like accessories, family entertainment centres and cosmetics are present only in malls, eyewear and other personal care categories are highly skewed towards shopping streets The cosmetics category has a very low presence in this zone, as only 11 sq ft per 1,000 population is available for this product category 315 East Pune Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in East Pune Projected retail spending in East Pune Share in Percentage Retail spending in 2019 (` bn) 90 84 80 20% 70 60 45 Non-ethnic Womenswear Non-ethnic Unisex Clothing 28 32 23 0 Ethnic wear Sportswear 75 23 Department Stores 64 19 F&B QSR 81 32 F&B Fine Dining Ÿ 21 12 F&B Cafes 34 55 30 Eyewear 11 29 25 10% 20 10 0 2014 2015 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 80 63 0 Home & Lifestyle 1 Ÿ 98 62 Ÿ 67 24 Ÿ 62 34 Watches & Jewellery 10 Books, Gifts & Music 7 50 31 30 45 23 Hyper/Supermarkets Accessories 40 < `300,000 5 Electronics 50 31 Family Entertainment Centres Multiplexes 14% 43 0 Other Personal Care 56% 30 57 Salons & Spas Footwear Ÿ 25 Kids wear Cosmetics 68 The combined share of national and foreign retailers is very high across most of the product categories, indicating the preference for branded stores among shoppers in East Pune The home & lifestyle category is dominated primarily by regional and local retailers, as the share of national and foreign retailers is less than 35 per cent The presence of Big Bazaar, Reliance Mart and Star Bazaar has skewed the hyper/supermarkets category towards national retailers, with a minuscule presence of regional and local retailers ` bn 57 30 Non-ethnic Menswear Ÿ 52 72 33 The total retail spending in East Pune is expected to grow at a marginally higher rate of 17 per cent per annum as compared to Central Pune’s 16 per cent per annum growth. East Pune’s total retail spending will rise from `38 bn in 2014 to `84 bn in 2019 While the share of E-tail is estimated to jump by five times, from 6 per cent in 2014 to 30 per cent in 2019, the share of brick and mortar modern retail is expected to fall from 48 per cent to 37 per cent during the same period However, the share of modern retail is expected to rise from 54 per cent in 2014 to 67 per cent in 2019 on the back of higher growth in the E-tail segment. This will result in the E-tail segment eating into brick and mortar’s share over the next five years Note: Balance per centage in all the product categories denotes the share of regional and local brand stores Share of foreign brands Share of national brands Source: Knight Frank Research 316 317 East Pune Zone Analysis Think India. Think Retail. PUNE ZONE ANALYSIS Future trends in East Pune West Pune Zone Analysis West Pune map East Pune will, to a great extant, mirror the trend observed in Central Pune, as the characteristics of the retail market in both zones are similar. 318 Brick and mortar modern retail space is already in ample supply, and any new supply could hamper the vacancy levels of the mall space here. The primary reason for such a trend is the growing emergence of E-tail in this zone and its adverse impact on brick and mortar modern retail. Rental values in the brick and mortar space could come under immense pressure in the coming years due to the dynamics mentioned above. The potential for additional space in product categories like watches & jewellery and cosmetics are high, since these categories are still under-supplied in this zone. 319 West Pune Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in West Pune Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 31 Non-ethnic Menswear 22 Non-ethnic Womenswear Non-ethnic Unisex Clothing 49 22 Ethnic wear Sportswear 18 4 Kids wear Department Stores 58 F&B QSR 95 F&B Fine Dining Non-ethnic Unisex Clothing 15 10 Multiplexes 0 Department Stores 4 34 Home & Lifestyle 2 10 34 Footwear 0 20 40 60 80 100 Share of mall space Note: Family entertainment centres and cosmetics have a negligible presence in this zone Ÿ Ÿ Ÿ Source: Knight Frank Research, Indicus Analytics Product categories like family entertainment centres and cosmetics have a negligible presence in West Pune, as mall presence in this zone is marginal The per capita penetration of accessories, salons & spas and kids wear is also significantly low in this zone The presence of a large number of jewellery stores on Karve Road and Paud Road has resulted in a relatively higher per capita penetration of the watches & jewellery category here Multiplexes and F&B QSR are the other categories with a relatively higher per capita presence in West Pune 30 0 8 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle Total modern retail space per 1,000 population Electronics 11 21 93 17 47 49 Accessories 0 Watches & Jewellery 0 Books, Gifts & Music 0 Footwear 39 0 Other Personal Care 84 Ÿ The non-ethnic menswear, accessories and books, gifts & music categories are dominated primarily by national retailers in West Pune Foreign and national retailers have a negligible presence in the salons & spas and multiplexes categories, as only regional or local retailers are present here in this case Sportswear has the highest number of foreign retailers, followed by electronics and non-ethnic unisex clothing 82 16 Salons & Spas Watches & Jewellery Ÿ 12 Cosmetics 64 Electronics 84 10 Eyewear 48 76 0 F&B Cafes 18 Books, Gifts & Music 0 F&B Fine Dining 93 Accessories 0 9 Kids wear F&B QSR Family Entertainment Centres 0 Hyper/Supermarkets 20 Sportswear 88 2 Other Personal Care 41 Ethnic wear Cosmetics 0 Salons & Spas Ÿ Ÿ 20 Eyewear 84 4 0 Non-ethnic Womenswear 21 F&B Cafes 8 Non-ethnic Menswear 21 100 41 92 Note 1: Balance per centage in all the product categories denotes the share of regional and local brand stores Note 2: Family entertainment centres and cosmetics have a negligible presence in this zone 22 Share of foreign brands Share of national brands Source: Knight Frank Research 320 321 West Pune Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in West Pune Projected retail spending in West Pune Retail spending in 2019 (` bn) 96 100 Future trends in West Pune 80 27% ` bn 60 48% 40 16% 9% 20 8 9 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in West Pune is projected to increase from `45 bn in 2014 to `96 bn in 2019, resulting in an annual growth rate of 16 per cent Unlike Central and East Pune, the share of modern retail in West Pune will increase to just 18 per cent by the end of 2019. Non-modern retail will continue to dominate the retail market in this zone over the next five years Although share of the E-tail segment will witness a phenomenal rise, from 2 per cent in 2014 to more than 8 per cent by 2019, it will be largely at the cost of brick and mortar modern retail, which is estimated to fall from 13 per cent in 2014 to less than 10 per cent by 2019 322 West Pune will continue to be dominated by non-modern retail in the coming years. Hence the scope for brick and mortar modern retail is still very high in this zone, and any new supply of mall space will be absorbed easily. Currently, product categories like non-ethnic womenswear and salons & spas are dominated by regional and local brand stores in this zone. Thus, the potential for foreign and national retailers is very high in these product categories in West Pune. The negligible presence of product categories such as accessories, family entertainment centres and cosmetics in this zone offers an opportunity for retailers to exploit these categories in the coming years. 323 Think India. Think Retail. PUNE ZONE ANALYSIS Chart 1 North West Pune Zone Analysis Per capita occupied modern retail space in North West Pune Space in sq ft 11 Non-ethnic Menswear Non-ethnic Womenswear 7 Non-ethnic Unisex Clothing 7 20 Ethnic wear North West Pune map Sportswear 4 3 Kids wear Department Stores 9 F&B QSR 39 F&B Fine Dining 15 F&B Cafes 4 Eyewear 4 Cosmetics 0 Salons & Spas 3 10 Other Personal Care Family Entertainment Centres 0 Multiplexes 8 Hyper/Supermarkets 32 Home & Lifestyle 40 31 Electronics 1 Accessories Watches & Jewellery 15 Books, Gifts & Music 3 5 Footwear 0 Total modern retail space per 1,000 population 10 20 Ÿ Ÿ 324 40 50 Share of mall space Note: Family entertainment centres and cosmetics have a negligible presence in this zone Ÿ 30 Source: Knight Frank Research, Indicus Analytics The penetration of ethnic wear is the highest in North West Pune compared to the other apparel sub-categories. A large number of traditional wear stores on the Old Mumbai Pune Highway in Pimpri-Chinchwad has resulted in such a skewed number for this category Cosmetics and family entertainment centres have a negligible presence in this zone. This is similar to the West Pune zone, where both these categories have a negligible presence. Moreover, this has deprived the entire western part of the city of these product categories Since there are only two major malls in the North West zone, the share of malls in most of the categories is negligible. The home & lifestyle and F&B QSR categories have a relatively higher penetration as compared to other product categories in North West Pune 325 North West Pune Zone Analysis Think India. Think Retail. Chart 2 Chart 3 Chart 4 Share of foreign and national brand stores in the overall modern retail space Household income split in North West Pune Projected retail spending in North West Pune Share in Percentage Retail spending in 2019 (` bn) 250 218 200 19% 3 Non-ethnic Womenswear 0 Non-ethnic Unisex Clothing Ÿ 61 31 20 Ÿ 0 Ethnic wear Sportswear 100 0 Kids wear 0 Department Stores 0 F&B QSR 35 Ÿ 65 Cosmetics 0 Salons & Spas 0 16 57 150 59% 12% 100 10% 50 11 8 0 2014 < `300,000 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 60 2015 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research 5 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 Home & Lifestyle 1 100 72 Ÿ 63 0 Watches & Jewellery 0 Books, Gifts & Music 0 10 Ÿ 29 24 Accessories Footwear 54 26 9 Electronics 100 0 Eyewear Other Personal Care 75 12 F&B Fine Dining F&B Cafes 12 Apart from electronics, sportswear, F&B QSR and non-ethnic unisex, all the categories have a miniscule presence of foreign retailers in north west Pune While 31% and 7% of the retailers in non-ethnic unisex and non-ethnic menswear categories respectively are foreign, it is negligible for non-ethnic womenswear category. Moreover, the non-ethnic womenswear category is highly lopsided towards regional and local brands in this zone While accessories, multiplexes and department stores categories are represented entirely by national retailers, sportswear is represented completely by foreign retailers ` bn Non-ethnic Menswear 100 34 72 Note 1: Balance percentage in all the product categories denotes the share of regional and local brand stores Note 2: Family entertainment centres and cosmetics have a negligible presence in this zone Ÿ North West Pune is expected to continue having a dominant share in the total retail spending in Pune, moving to `218 bn in 2019 from `89 bn in 2014. Additionally, the retail spending in this zone is projected to witness the fastest annual growth rate in Pune, at 20 per cent from 2014 to 2019 Non-modern retail will continue to lead in terms of retail spending within North West Pune over the next five years, with its share remaining above 90 per cent by 2019 While the share of E-tail is estimated to increase from 1 per cent in 2014 to 4 per cent by 2019, the share of brick and mortar modern retail will drop marginally, from 7 per cent to 5 per cent during the same period 45 Share of foreign brands Share of national brands Source: Knight Frank Research 326 327 North West Pune Zone Analysis Think India. Think Retail. PUNE ZONE ANALYSIS Future trends in North West Pune South Pune Zone Analysis South Pune map The potential for brick and mortar modern retail is tremendous in this zone, as the impact of E-tail will not be as harsh as is expected in the Central and East Pune zones. 328 The new supply of mall space could help shift consumers from non-modern retail towards modern retail, as more than 90 per cent of the existing retail demand is still catered to by non-modern retail space. Similar to West Pune, this zone has a negligible presence of product categories like accessories, family entertainment centres and cosmetics in brick and mortar modern retail. Hence, the potential for retailers to expand in these categories is expected to be lucrative in the coming years. 329 South Pune Zone Analysis Think India. Think Retail. Chart 1 Chart 2 Per capita occupied modern retail space in South Pune Share of foreign and national brand stores in the overall modern retail space Space in sq ft Share in Percentage 7 Non-ethnic Menswear 3 Non-ethnic Womenswear Non-ethnic Unisex Clothing 14 16 Ethnic wear Sportswear 3 Kids wear 2 Department Stores 2 F&B QSR 34 F&B Fine Dining 11 F&B Cafes Cosmetics 0 10 8 Multiplexes 67 Hyper/Supermarkets 100 Home & Lifestyle 67 47 Electronics Accessories 0 4 10 20 40 60 80 100 120 Kids wear 0 Department Stores 0 Share of mall space Note: Accessories, family entertainment centres and cosmetics have a negligible presence in this zone Ÿ Ÿ Ÿ 330 Source: Knight Frank Research, Indicus Analytics The absence of any major malls has resulted in the majority of modern retail space of South Pune being located on shopping streets Most of the product categories have a poor penetration in this zone, with certain categories like accessories, family entertainment centres and cosmetics non-existent here The presence of Big Bazaar and D-Mart on Satara Road has helped this zone report a higher space per capita in the hyper/supermarkets category In apparel, ethnic wear has the highest penetration. This is similar to North West Pune, as the demographics of these two zones are very similar 33 100 17 27 F&B Fine Dining 0 F&B Cafes 0 Eyewear 0 Cosmetics 0 0 8 58 Family Entertainment Centres 0 Multiplexes 0 Hyper/Supermarkets 0 99 0 9 10 Electronics 62 Accessories 0 Watches & Jewellery 0 21 Books, Gifts & Music 0 20 Footwear Ÿ While foreign retailers are missing from most of the product categories in South Pune, categories like non-ethnic womenswear, F&B fine dining, F&B cafes and multiplexes do not have national retailers either The footwear category is dominated mainly by foreign retailers, with a share of 75 per cent The majority of the retailers in the salons & spas and ethnic wear categories are either local or regional, with a miniscule presence of national retailers 29 11 Home & Lifestyle Total modern retail space per 1,000 population Ÿ 0 Other Personal Care 12 0 Ÿ 22 0 5 Salons & Spas Watches & Jewellery Ÿ 56 22 F&B QSR Family Entertainment Centres 0 Footwear 0 Sportswear 100 Salons & Spas Books, Gifts & Music Non-ethnic Womenswear Ethnic wear 6 Other Personal Care 0 Non-ethnic Unisex Clothing 4 Eyewear Non-ethnic Menswear 75 Note 1: Balance per centage in all the product categories denotes the share of regional and local brand stores Note 2: Accessories, family entertainment centres and cosmetics have a negligible presence in this zone 0 Share of foreign brands Share of national brands Source: Knight Frank Research 331 South Pune Zone Analysis Think India. Think Retail. Chart 3 Chart 4 Household income split in South Pune Projected retail spending in South Pune Retail spending in 2019 (` bn) 120 Future trends in South Pune 96 100 22% 54% 14% ` bn 80 60 40 10% 20 6 5 0 2014 < `300,000 > `1,000,000 Source: Knight Frank Research, Indicus Analytics Ÿ Ÿ 332 2016 2017 2018 2019 `300,001 – `500,000 `500,001 – `1,000,000 Ÿ 2015 Total retail spend Brick and mortar modern retail E-tail Source: Knight Frank Research The total retail spending in South Pune is projected to increase from `42 bn in 2014 to `96 bn in 2019, resulting in an annual growth rate of 18 per cent While the share of E-tail in total retail is estimated to increase from 1 per cent in 2014 to 5 per cent in 2019, the share of brick and mortar modern retail is estimated to fall from 8 per cent to 6 per cent during the same period However, the share of modern retail, which includes both E-tail and brick and mortar, is expected to rise from 9 per cent in 2014 to 11 per cent in 2019. Therefore, despite the phenomenal growth in the share of E-tail within South Pune, non-modern retail will continue to be the dominating segment of the total retail spending in this zone Similar to North West Pune, non-modern retail will continue to dominate the retail landscape of South Pune. This provides ample opportunities for mall space development, as there is severe shortage of modern retail space in this zone. Foreign brand stores are missing from most of the product categories, providing ample opportunities for foreign retailers to increase their presence in this zone. Most of the product categories are grossly under supplied in the brick and mortar modern retail space, which could be exploited by modern retailers in the coming years. 333 Think India. Think Retail. Chart 1 Crystal-Gazing India’s Retail Potential Our research, based on a mammoth survey of more than 30,000 modern retail stores across the top seven cities in India, presents interesting insights. The dynamics of the 23 retail product categories and their nuances across 42 distinct retail catchments offers food for thought. Certainly, with the emergence of new models to reach out to the consumer, the Indian retail market is poised for a tectonic shift. We project the retail market across the top seven cities to clock a compounded annual growth rate (CAGR) of 16 per cent over the next five years (2014-2019), catapulting from `3,568 bn to `7,650 bn. On the back of a 22 per cent CAGR, the modern retail segment is estimated to increase its share in total retail from the present 19 per cent to 24 per cent by 2019. Retail landscape: Top 7 cities In ` bn 2014 2019 3,586 7,650 Total Retail 615 Brick & mortar modern retail 1,029 839 72 E-tail Source: Knight Frank Research 334 335 Think India. Think Retail. Chart 2 Share of the Top 7 cities retail market A phenomenon that is emerging as a strong contender in the retail market and will gain further momentum is E-tail. Encapsulating the sale of retail products through online channels like the Internet, mobile phones and television, E-tail differs from e-commerce 2% 17% 2014 81% 11% E-commerce, a wider term, also takes into account the online sale of services like travel, matrimonial services and classifieds, by players like irctc.co.in, makemytrip.com, olacabs.com, bharatmatrimony.com and olx.com. For the 23 product categories studied in the report, e-tailing across the top seven cities amounts to `72 bn, with a modest share of 2 per cent in total retail spending. Growing at a CAGR of 64 per cent, this will increase to `839 bn in the next five years, taking the share of E-tail to 11 per cent by 2019.This ascent in the fortunes of this retail constituent 336 will happen on account of multiple factors. While the learnings of the dot-com bubble 15 years ago served as a caution, the current phase is different. There are several catalysts playing concomitantly in favour of E-tail, the most significant being the strengthening ecosystem that makes buying online better every day. Information technology (IT) infrastructure has improved significantly over the last decade. High-speed Internet connections through broadband networks have not only become better but also more affordable. While the introduction of 3G networks improved connectivity on handheld devices significantly, the commercial rollout of 4G networks this year will make on-the-move online shopping even more convenient. While private capital is leading the cause, the government is stepping in wherever necessary. In fact, through its ambitious National Optical FibreNetwork programme, the Government of India intends to connect 250,000 villages at a cost of `200 bn. In the state of Gujarat, the last assignment of Prime Minister Narendra Modi, all the 18,000 villages are equipped with 13% 2019 Non modern retail E-tail 76% Brick & mortar modern retail Source: Knight Frank Research broadband connectivity. What we are now talking about are WiFi enabled airports, hotels, schools, railway stations and cities. Hardware devices, the interface for connecting to virtual stores, have also become more technologically advanced and affordable. So, desktop computers, laptops, television sets, tablets and mobile phones used by online shoppers have improved on count, efficiency and cost. In fact, subsidised or free tablet/laptop schemes by the central/state governments have become successful, and the trend is expected to grow stronger. The other catalyst strengthening the e-tailing segment is the country’s favorable demography. While 1.25 billion people always meant a big consumption market, being one of the youngest nations in the world bodes well for the e-tailing phenomenon. 65 per cent of the country’s population is below the age of 35 years. The acceptance of e-tailing is expected to be higher among the younger generation which is more techsavvy and open to experimentation. Smartphone adoption is faster even in the large section of the population that is not computer literate, thus addressing the problem of computer illiteracy. Additionally, on the operational side, the e-tailers have taken landmark measures to enhance customer experience. Payments through online banking, credit and debit cards were the initial methods used for online transactions. Newer modes of payment have now been introduced to make online purchases easier for prospective consumers that are uncomfortable with online payments or not covered by formal banking channels. As a result, cash on delivery (COD), a method wherein the customer pays in cash or via a card at the time of delivery of the product at his doorstep, has worked wonders for e-tailers. A significant number of transactions now happen through COD. Third-party wallet, a mechanism wherein money is stored in a prepaid wallet, has also emerged as a seamless instrument of payment. Customer experience has also become enhanced due to customer-friendly policies regarding the exchange of goods, quick delivery and others. Events like the Great Online Shopping Festival (GOSF) by the biggest search engine, Google, and flash sales by individual firms have seen customers rushing to grab the best online deals. The GOSF, now in its fourth year, has become bigger and stronger with each edition. 337 Think India. Think Retail. The growth of E-tail has expanded the retail market by increasing the impulse to purchase and reaching out even to the most remote rural customer, who would otherwise not have had access to such products. However, it also had a gatecrashing impact on brick and mortar modern retailers. Between the two sets of retailers, the scales seem to be tilting towards e-tailers on account of several factors, the foremost being the expanse of the retail catchment for e-tailing, which has no boundaries compared to brick and mortar retailers, who have a comparatively much smaller catchment. This provides etailerswith an unprecedented scalability, which creates economies of scale, translating into cost benefits, a large portion of which is being passed on to consumers. In contrast, brick and mortar stores serve a much smaller catchment and do not have such cost leadership. Another advantage that e-tailers enjoy over brick and mortar stores pertains to the cost of real estate. Retail properties in the top cities are quite expensive and setting up shop in these markets is essential for retailers. By contrast, e-tailers do not need to set up stores to serve consumers. They operate from virtual stores over the Internet and require a very limited amount of warehousing space to store goods. Warehouse rents, even in the top cities, are a fraction of retail rents, and thus translate into savings of 2 to 10 per cent of the sales, which most retailers spend on retail rents. Incidentally, the ascent of E-tail will translate into 338 foregone retail space to the extent of market diversion from brick and mortar modern retail to E-tail. While established malls and shopping streets are likely to weather the Etail storm, the growth of new retail properties will be stunted, though the impact will vary across markets. The changing urban landscape has also worked in favour of E-tail. Top cities grapple with traffic issues, and E-tail provides the convenience of shopping from home or the office, thereby bypassing the need to confront heavy traffic and the entailed cost to buy a product. Further, checking store timings in advance is never a consideration for online shopping. While brick and mortar stores serve during fixed hours, e-tailers serve round the clock throughout the year, without any holidays or renovation shutdowns. Many e-tailers have initiated certain measures to attract the section of customers that remains cynical about the quality of products sold online. While brick and mortar stores offer a ‘no questions asked exchange policy’, some e-tailers went a step ahead, offering a ‘no questions asked money back policy’ in a bid to instill trust in online purchasing. Chart 4 Risk factors that could create a bumpy ride for E-tail Infibeam Pepperfry HomeShop18 Myntra Jabong eBay Local banya Flipkart Firstcry Amazon Snapdeal BigBasket Logistics and supply chain ramp up remains a challenge. Stretched valuations could undermine further investments. Success not spread to all retail product categories. Limited players thriving. Despite its scale, profitability is still distant. Source: Knight Frank Research Select list of e-tailers serving Indian consumers Chart 3 Source: Knight Frank Research E-tailers are also expected to combat the risks encountered in the complex Indian retail landscape. Weak logistics and warehouse infrastructure in the country pose risks of delays and cost overruns. Unified taxation regimes on the movement of goods, such as the Goods and Services Tax (GST), could eliminate the need for multiple warehouses in different states. A delay in the implementation of GST would imply a sub-optimal supply chain strategy for e-tailers, thereby increasing costs. The breakthrough for e-tailers has been achieved in limited product categories, such as electronics and books, which have the element of standardisation. Going forward, e-tailers would need to rethink their strategies for greater success in categories such as apparel and footwear, where product heterogeneity creates the need for ‘touch and feel’ and puts online vendors in a relatively weaker position in contrast to their offline counterparts. Clearly, several catalysts have created a competitive advantage for e-tailers over their brick and mortar counterparts, and our projections indicate that they (etailers) are indeed on a strong footing. From the retail industry’s perspective, such a changed retail landscape would prompt more brick and mortar retailers to either start selling in the online marketplace or start E-tail ventures to remain relevant for the changing consumer tastes. Eventually, it would become an omni-channel strategy, where brands would deploy offline and online stores to service the king - the consumer in the way he demands. 339 Think India. Think Retail. Report Authors Ankita Nimbekar Ankita Sood Lead Consultant - Research ankita.nimbekar@in.knightfrank.com +91 22 6745 0102 Consultant - Research ankita.sood@in.knightfrank.com +91 124 4075030 Hetal Bachkaniwala Hitendra Gupta Assistant Vice President - Research hetal.bachkaniwala@in.knightfrank.com +91 22 6745 0102 Consultant - Research hitendra.gupta@in.knightfrank.com +91 22 6745 0102 Sangeeta Sharma Dutta Vivek Rathi Lead Consultant - Research sangeeta.sharmadutta@in.knightfrank.com +91 80 4073 2636 Assistant Vice President - Research vivek.rathi@in.knightfrank.com +91 22 6745 0102 Yashwin Bangera Lead Consultant - Research yashwin.bangera@in.knightfrank.com +91 22 6745 0102 Copy Editors 340 Rhea Pinto Maunesh Dhuri Lead Editor rhea.pinto@in.knightfrank.com +91 22 6745 0102 Copy Editor maunesh.dhuri@in.knightfrank.com +91 22 6745 0102 341