For many years UT’s supply
chain management program
has enjoyed an excellent
reputation as one of the
premier programs in the
country. Each year hundreds
of students and executives
participate in our top ranked
educational programs,
cutting edge research, and
industry forums.
Through our extensive relationships with industry, we’ve learned that
firms want a single resource that offers a comprehensive menu of supply
chain programs—in education, research, and consultative problem
solving. Just as important, they’re hungry to learn more about the global
aspects of supply chain management. The University of Tennessee’s
College of Business Administration took action to meet those needs.
Enriching our global offerings became our priority. As a result, we
entered into partnerships with three world renowned universities and
institutes across the globe; launched a global supply chain forum
with Fortune 100 leaders; collaborated with our international
partners to create an executive MBA with a global supply chain
focus; formed an advisory board of 30 vice presidents of supply
chain to guide and inform our global activities; and created
a single entity to serve as the primary resource for all things
supply chain at UT: The Global Supply Chain Institute.
As we make the transition from a nationally ranked
program to a world class resource for global supply
chain expertise, we invite you to learn more about our
comprehensive offerings. The Institute has the expertise
you need, whether you’re an aspiring supply chain
director looking for a global EMBA to take your career to
the next level, a busy executive who needs resources to
stay current on best practices, or a manager whose firm
needs a supply chain audit to expose inefficiencies.
In the next few pages you’ll learn much more about our
programs and our approach.
D i s c o v e r w h at m a k e s u s d i ffe r e n t.
The Global Supply Chain Institute: World Class. Worldwide.
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The University of
Tennessee College of
Business Administration
In 2011, UT’s top-ranked supply chain management program
introduced The Global Supply Chain Institute to coordinate its broad
spectrum of supply chain offerings and fulfill industry’s need for global
supply chain information and best practices. The Institute delivers
executive education, industry forums, research initiatives, custom
programs, global partnerships, corporate audits, and more.
The structure of this new center of expertise makes it easier for both
companies and prospective students to determine the supply chain
offerings best suited to their needs.
“Companies are understandably frustrated by having to fulfill
their research and education needs at four or five different
institutions,” said J. Paul Dittmann, Ph.D., Executive
Director of the Institute. “Companies like Eastman
and Honeywell and Lowe’s are looking for a one-stop
provider for their supply chain education, research,
and hiring needs, and that’s what we give them. If
you want practical solutions and hands-on research
applied to real-world issues, UT’s Global Supply
Chain Institute is the place to be,” Dittmann said.
“I love the fact that UT has created The Global Supply Chain Institute because
there really is no such thing as a purely North American supply chain anymore.
UT’s global supply chain programs are a tremendous opportunity for companies
to be engaged in dialogue on issues that span borders across the world.”
Dave Clark, Vice President of North American Operations, Amazon.com,
and UT graduate, presenting at the Fall 2010 Supply Chain Forum
4
UT’s College of Business Administration
has 5,300 undergraduate and
UT’s new state-of-the-art James A. Haslam II Business Building
graduate students out of a total
campus population of 27,000. The
The Institute also brings a global perspective to
supply chain issues through its relationships with
academic institutions in Asia, Latin America, and
Central and Western Europe. The partnerships
between UT’s nationally ranked supply chain
management program and top-tier international
institutions such as ESSEC Business School—ranked
eighth in the world for executive education by the
Financial Times—ensure a full spectrum of support to
meet stakeholders’ global supply chain needs.
College’s Marketing and Logistics
Department has more undergraduates
than any other department.
Established in 1914, the College
employs 121 faculty members and
administers six centers, three
“Giving students this international exposure and allowing
companies to interface globally is a huge advantage for
UT,” said Dave Clark, Amazon.com’s Vice President
of North American Operations and a member
of UT’s Supply Chain Forum. “It’s a unique
feature of UT’s program that a lot of
schools don’t have.”
The global partnerships are a key
factor in UT’s uniquely holistic approach
to supply chain management. “Other
institutions focus on one aspect of the supply chain,
whether it’s procurement or operations or manufacturing
or logistics,” Matt Myers, Ph.D., Associate Dean of Executive
Education and Nestlé USA Professor of Marketing said. “Instead, our
approach covers one end of the supply chain to the other, across multiple
geographies. We look at the supply chain problem from dirt to dirt—from raw
materials procurement all the way down to the point of sale and the end user.”
institutes, and four forums.
The College’s supply chain
programs consistently earn
top marks in rankings by
Supply Chain Management
Review, AMR Research,
U.S. News & World
Report, and others.
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Today’s supply chain executives face unprecedented
challenges, from natural disasters to political unrest,
volatile commodity prices, and changing consumer
behavior. It’s critical for those in this dynamic, fastmoving field to keep pace with industry trends and in
dialogue with peers facing the same pressures and
shifting business landscape.
UT’s extensive ties with industry keep it grounded in realworld problems. Each year UT’s supply chain faculty have
contact with hundreds of supply chain professionals around
the globe. Thirty senior level supply chain vice presidents
with corporations worldwide sit on the Institute’s Global
Supply Chain Advisory Board, influencing UT’s global and U.S.–
based programs, offering input on supply chain trends, and giving
the Institute invaluable feedback.
The Supply Chain Forum further exemplifies UT’s deep collaboration with
industry. For nearly two decades the forum has brought together corporate
leaders, academics, and students to share ideas about supply chain
best practices.
Companies that implement those best practices can
dramatically outperform others “in key financial
areas such as return on assets, economic
value add, and ultimately earnings per
share,” said Ted Stank, Ph.D., the
Joel Marpe
Vice President of Logistics Administration, Walmart,
presenting at the fall 2010 Supply Chain Forum
Bruce Chair of Excellence in Business for UT’s Department of
Marketing and Logistics.
About 150 vice presidents, directors, and managers from around
50 top corporations take part in the forum, learning about key
companies’ supply chain strategies, arming themselves with
practical ideas, networking with colleagues, and recruiting the
cream of UT’s business students. Held twice a year, the threeday meetings include presentations, breakout sessions, and
networking receptions. Participant feedback guides both the
forum agenda and the research focus, and the intimate setting
enables open discussion of challenges and solutions.
Members include such supply chain leaders as Procter &
Gamble, Amazon.com, Walmart, Johnson & Johnson, Dell,
PepsiCo, Colgate-Palmolive, and Lockheed Martin. Fully onequarter of the AMR Supply Chain Top 25 are participants.
“Supply chain talent is very scarce,” said UT MBA graduate
Bill Hutchinson, now Vice President of Global Supply
Chain and Fulfillment for Dell. “With the forum, you
can not only recruit but you also have a nice
retention tool for employees to keep making
the investment in cross-functional
education. It’s a nominal investment
for the goodwill, the education, and
the skill development you get. It’s
a very popular thing for the folks
on my team at Dell to attend
the forum.”
In addition, members enjoy
price discounts on supply
chain audits conducted by
faculty teams as well as
special access to research
materials, including
faculty members’ prepublication articles,
books, and case studies.
Members of UT’s
Supply Chain Forum
come from large,
mid-sized, and small
companies and represent
a broad spectrum of
industries, including
manufacturing, retail,
and service.
Alcoa Materials
Management
Amazon.com
Kenco Logistic Services
Amway Corp.
Kimberly-Clark
APL Logistics
Lockheed Martin
Averitt Express
Lowe’s
Avery Dennison
Macy’s
Bayer HealthCare
BNSF Railway
Boeing
Boise Inc.
Martin-Brower Co.
McCormick & Co.
ModusLink
Mohawk
Bush Brothers & Co.
Nestlé USA
Caterpillar Logistics
Nissan North America
Cintas
Colgate-Palmolive
ConAgra
Cooper Industries
Cooper Tire & Rubber Co.
Cracker Barrel Old Country Store, Inc.
Deere & Co.
Defense Logistics Agency (DLA)
Dell
Dover Corp.
Eastman Chemical
Estée Lauder
Honeywell
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Johnson & Johnson
Vision Care
OfficeMax
OHL
Oliver Wight
Procter & Gamble
PepsiCo
Radio Systems Corp.
Ryder
Terra Technology
The Walt Disney Co.
Walmart
Whirlpool Corp.
Winn-Dixie
WWL Vehicle Services Americas
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A natural outgrowth of UT’s highly successful Supply Chain Forum is
its new Global Supply Chain Forum, launched in June 2011 in Paris,
France, in partnership with ESSEC Business School—ranked #8 in
the world for executive education by the Financial Times. Similar in
structure to the U.S.–based forum, the international forum enables
members from multiple industries and a global faculty to focus on worldwide
and region-specific issues.
It is the only supply chain forum that will meet in five locations throughout the
world, selected for their strategic importance for business and supply chain
management: North America, Asia, Western Europe, Central/Eastern Europe, and
Latin America. Each partner institution—ESSEC in France and Singapore, Central
European University in Hungary, and Instituto de Logistica e Supply Chain in Brazil—
was chosen for its unique strengths.
As multinational corporations extend their supply chains, they often become more complex and
costly and less responsive, said Philippe-Pierre Dornier, Ph.D., a professor and department head for operations
management with ESSEC. “Our speakers are innovative supply chain strategists from global companies. This
makes the forum an ideal meeting for executives who want exposure to best-in-class practices that will enable
them to optimize supply chain performance while mitigating risk.”
Companies that have joined as founding members include BearingPoint,
Caterpillar, Honeywell, Johnson & Johnson, Procter & Gamble, and
Geodis, a major French transportation company.
The ESSEC Business
School in Paris
partnered with UT to
launch The Global
Supply Chain
Forum in 2011.
Both the U.S. and global forums focus
on providing members a return on their
investment. Each meeting is intended
to give participants networking and
benchmarking opportunities as well as
actionable ideas that more than cover
their investment of time and money.
UT and its global partners are also
meeting the request of industry leaders
who want an executive MBA that will
provide high-potential personnel with
international supply chain expertise:
The Global Supply Chain Executive MBA
program. This accelerated 12-month
course of study is the only EMBA that
focuses on supply chain management with
a global perspective.
Students will participate in four two-week
residence periods in Western Europe,
Central /Eastern Europe, Asia, and the United
States. Taught by a world class international
faculty, The Global Supply Chain EMBA’s
unique curriculum also includes transnational
leadership to address the cultural challenges of
today’s business world. The program is set to
launch in January 2013.
Several UT faculty members are regularly invited
to teach and share their expertise overseas—in
Verona, Italy; in New Zealand; and in Bordeaux,
France, among other locations. Nearly 300 students
of the College of Business Administration have
studied abroad in such countries as Australia, France,
Scotland and Italy in 2010.
U T ’ s N e tw o r k o f I nstituti o ns
f r o m k e y w o r l d r e gi o ns
The Financial Times ranked ESSEC #8 globally for executive
education open programs in 2011; The Wall Street Journal named
it the #7 business school globally in 2007; first business school
outside the United States to earn AACSB accreditation.
First MBA program in Eastern Europe; launched
groundbreaking Transnational Leader MBA in 2009;
#24 best executive MBA program globally for its International
Masters Management program in 2009, according to the
Financial Times.
Latin American leader in logistics and supply chain
education and research; evolved from the COPPEAD
Business School, which the Financial Times ranked
the #1 business school in Latin America.
“With this international experience, I think people from your Global Supply Chain
Executive MBA program will have a leg up on anyone.”
Daniel Myers, Vice President of Product Supply for Global Hair Care, Procter & Gamble,
and UT graduate
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U n d e r g r a d u at e P r o g r a m
For decades The University of Tennessee has been recognized as one of the
premier institutions of higher learning focused on supply chain management.
Its Supply Chain Management/Logistics programs consistently receive top
marks in rankings by Supply Chain Management Review, AMR Research,
U.S. News & World Report, Supply Chain Digital, and others.
Now, with the creation of The Global Supply Chain Institute and UT’s relationships
with its international academic partners (see page 9), the College of Business
Administration’s global emphasis has been further strengthened throughout all programs.
UT’s supply chain students—whether undergraduates and traditional MBA candidates
training for business careers, executives honing their competitive edge, or Ph.D. candidates
preparing for academia—benefit from the Institute’s top-quality, innovative teaching, deep
connections with industry, and unique multidisciplinary perspective.
“We view supply chain management as a cross-business discipline. In fact, every department in the
college is represented in our supply chain faculty,” said Ted Stank, Ph.D., the Bruce Chair of Excellence
in Business for UT’s Department of Marketing and Logistics. “We look at supply chain from beginning to end,
in a comprehensive and multidisciplinary way, not in a piecemeal fashion.”
This integrated focus ensures that every
aspect of supply chain research and
education is covered at UT. Graduates emerge
with an unmatched perspective that makes
them highly desirable to leading corporations.
“What surprised me at UT is the industry
engagement between students and
companies in solving real life problems
and working through the challenges
companies face,” said Dave Clark, Vice
President of North American Operations
with Amazon.com. “That was incredibly
valuable to me when I was in school there.”
UT’s College of Business Administration readies
undergraduates to excel in the business environment. Its
world class faculty provides a rigorous education and
academic advising geared to each student’s needs. In
keeping with UT’s tight integration with business, top
undergraduates have the opportunity to interact with
corporate leaders during sessions of the Supply Chain
Forum and the new Global Supply Chain Forum.
M B A P r o g r a ms
UT’s nationally recognized MBA programs include
several options for working professionals (see page
14) as well as a traditional full-time course of study.
The 17-month full-time MBA is ideal for students
seeking careers in business, government, and
nonprofit organizations. Concentrations are available
in supply chain, finance, logistics, marketing,
operations, and entrepreneurship and innovation.
Ph.D. Program:
T o m o r r o w ’ s Ac a d e m i c
Leaders
UT’s world class faculty and strong corporate ties
give supply chain doctoral candidates unrivalled
opportunities for research and collaboration with
industry. From day one, candidates are involved
in joint research with their professors, which
gives them direct exposure to the supply chain
and logistics systems of major corporations.
This combination of research and collaboration
with industry on contemporary problems
creates outstanding academicians. As they take
their place in the academic world, they are well
equipped to address business concerns and
infuse their teaching with real-world examples,
preparing future business leaders for their role
in industry. Many of the program’s graduates
teach and conduct research at leading U.S.
business schools.
U T supp ly c h ain
m anag e m e nt p r o g r a m
r an k ings
Supply Chain/Logistics Graduate Program
#5 among top-tier public institutions
#10 nationwide
2012 U.S. News & World Report
Supply Chain/Logistics Program
#7 among top-tier public institutions
#9 nationwide
2011 U.S. News & World Report
Supply Chain Management
#2 nationwide
2010 Supply Chain Digital
Supply Chain/Logistics Program
#4 nationwide
2009 Supply Chain Management Review
Supply Chain/Logistics Program
#2 nationwide
2009 University of Dayton College of Business Survey
Supply Chain/Logistics Program
#2 globally for logistics-oriented faculty research
2009 Transportation Journal
Supply Chain Management
#3 for depth of program/commitment to discipline
Top five for delivering industry value
#6 overall across 13 metrics
2009 AMR Research
Dr. Terry Esper, Associate Professor of Marketing and Logistics, is one of dozens
of faculty involved in UT’s supply chain management degree programs.
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IND U S T R Y I S O U R L A B
The UT Global Supply Chain Institute’s broad interdisciplinary perspective
brings together the best of both rigorous academic research and ongoing
industry involvement.
“Business scholarship must be closely linked to business
application, and this is one of our differentiators,” said
Ted Stank, Ph.D., the Bruce Chair of Excellence
in Business for UT’s Department of Marketing
and Logistics. “We have a cross-disciplinary
perspective rather than a narrow focus on a
few areas.”
UT’s supply chain management program has over
30 full-time faculty from six departments across the
College of Business Administration. They are among the
world’s leaders in research and teaching about key challenges in
the discipline, including internal functional integration, collaboration
with external partners, global network design, process improvement,
integration of demand and supply processes, risk management, social network
theory, and sustainability.
UT’s scholarly efforts involve interactions with a wide range of top corporations
annually. The Supply Chain Forum alone includes nearly 50 sponsoring
companies, with more than 150 executives at each gathering.
“Through our extensive education activities, including degree and
open-enrollment programs, we interact with dozens of firms every
year, and their problems drive much of our research,” said J. Paul
Dittmann, Ph.D., Executive Director of The Global Supply
Chain Institute.
An excellent example is the supply chain audits UT
has conducted with more than 100 organizations.
Recent examples include Walmart and Lowe’s. Faculty
teams travel to worksites and interview dozens of
people involved with the company, including both
suppliers and employees, from sales to operations.
The resulting written report provides a detailed
assessment of performance in supply chain and
demand-supply integration. UT is one of the leading
sources of audit services in the United States.
UT’s unique approach to supply chain
management looks at both demand
and supply. It starts downstream with
a firm understanding of the customer
and moves upstream to the most
basic procurement function. This
integrated focus within and across
companies ensures that every
aspect of supply chain research
and education is covered.
Supply Chain Forum members are leading the
way in the use of ecofriendly materials, such as
bamboo, for packaging.
Hundreds of managers and executives take part
in the College of Business Administration’s four
forums to learn, network and recruit.
s u p p ly c h a i n f o r u m
Ted Stank, Ph.D., the Bruce Chair
of Excellence in Business
for UT’s Department of
Marketing and Logistics
presenting at the Spring
2011 Supply Chain
Forum.
See page 6 or visit bus.utk.edu/supplychain
shopper marketing forum
Visit shoppermarketing.utk.edu
& demand management
Visit bus.utk.edu/forecasting
forecasting
forum
g l o b a l s u p p ly c h a i n f o r u m
See page 8 or visit theglobalsupplychainforum.com
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13
E x e cut i v e E d uc a t i o n :
P r o v e n . R e sults . F a st e r .
UT’s Center for Executive Education, a nonprofit research and
development learning laboratory, was established in 1972
to respond to corporations’ need for ongoing development
of managers and executives. Dozens of Fortune 500
corporations have participated in the center’s programs: Sony,
Eastman, Honeywell, EADS, Stryker, Maytag, Caterpillar,
Campbell Soup, FedEx, Michelin, Lockheed Martin, QVC,
Pfizer, and Boeing, to name a few.
MBAs for Working
Professionals
g l o b a l s u p p ly c h a i n e x e c u t i v e m b a An accelerated
12-month global program led by a world class international
faculty. Students will participate in four two-week residence
periods in Western Europe, Central/Eastern Europe, Asia, and
North America. Program launches in January 2013. (See
page 9 for more detail.)
An intense and
comprehensive 16 month program for business managers.
A supply chain specialization is available. Students attend
classes three Saturdays a month and take part in periodic
interactive distance-learning sessions.
professional executive mba
A d d i t i o n a l Sp e c i a l i z e d O n e Y e a r M B A p r o g r am s
C U STO M IZED P ROGR A M S
Custom programs are individually tailored to a corporation’s
needs, region, and industry and may be delivered on the UT
campus or at the corporation’s worksite. Certificate granting
(nondegree) programs cover topics such as supply chain,
vested outsourcing, performance based logistics, and more.
A recent example is Lowe’s, which hired UT to design its
internal supply chain training programs. UT faculty created
and offered specific courses to staff at Lowe’s worksites.
Another is EADS, for which UT offered a performance-based
logistics class in Seville, Spain, and Munich, Germany.
E X EC U TI V E ED U C A TION IN
S U P P LY C H A IN
(certification available)
UT offers open enrollment (nondegree) programs for
managers and executives in five key areas:
Supply Chain Management: Logistics,
Manufacturing, and Acquisition
See insert or visit scmlogistics.utk.edu
Operational Excellence: Lean, Six Sigma,
and Theory of Constraints
Visit thecenter@utk.edu
a e r o s pa c e a n d d e f e n s e e x e c u t i v e m b a *
Leadership and Management Development
Visit thecenter@utk.edu
e x e c u t i v e m b a f o r s t r at e g i c l e a d e r s h i p *
Healthcare Business Solutions
Visit thecenter@utk.edu
The only
AACSB-accredited program of its kind in the United States.
For managers and executives working in global business
environments.
Emphasizing management and
leadership skills in a health-care context, for physicians only.
Aerospace and Defense
Visit thecenter@utk.edu
physician executive mba
All courses take place in UT’s new state-of-the-art James A.
Haslam II Business Building.
* A supply chain specialization is available through an
individual Corporate Action Project (CAP).
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E x e cut i v e E d uc at i o n R a n k i n g s
#1 globally for supply chain management education
2006 Bearingpoint Assessment for the U.S. Air Force
#2 globally for supply chain management programs
2011 Supply Chain Digital
#2 globally for logistics-oriented faculty research
2009 Transportation Journal
#2 nationwide for supply chain/logistics program
2009 University of Dayton College of Business Survey
#2 in North America
2005 Supply Chain Management Review
T h e G l o b a l S u p p ly C h a i n I n st i t u t e
Advisory Board
Steve Baker
Vice President of Logistics
Radio Systems Corp.
Chris Bateman
Vice President of Distribution
Macy’s
Ron Briskie
Vice President of Supply Chain
Avery Dennison
Dave Clark
Vice President of North American Operations
Amazon.com
Bob Fiorentini
Vice President of Global Strategic Sourcing
Lockheed Martin
Kent Fisher
Vice President of Supply Chain Management
Boeing
Jay Fortenberry
Vice President of Supply Chain Integration
Honeywell
Ed Greene
Senior Vice President of Strategic Initiatives
Cracker Barrel Old Country Store
Mark Grohe
Vice President of Supply Chain
ConAgra
Steve Harmon
Vice President of Transportation
Kimberly-Clark
John Herzig
Vice President of Distribution and Logistics
Bayer HealthCare
Greg Hewitt
President of Heil Trailer International
Dover Corp.
Bill Hutchinson
Vice President of Global Supply Chain and Fulfillment
Dell
Jeff Kurtenbach
Vice President of Logistics
Nestlé USA
Rhonda Linginfelter
Vice President
ModusLink
John Lund
Senior Vice President of Supply Chain Management
The Walt Disney Co.
Mike Mabry
Executive Vice President of Supply Chain
Lowe’s
Steve Martin
Vice President of DCC Operations
Ryder
Scott McWilliams
CEO
OHL
Fran Mirmina
Vice President of Worldwide Customer Supply Chain
Johnson & Johnson Vision Care
Daniel Myers
Vice President of Product Supply for Global Hair Care
Procter & Gamble
Jim Radin
Vice President of Global Supply Chain Operations
McCormick & Co.
Chris Scott
Group Vice President of Logistics
Winn-Dixie
Reuben Slone
Executive Vice President of Supply Chain
OfficeMax
Andy Smith
President and Chief Operations Officer
Kenco Logistic Services
Greg Smith
Executive Vice President of Supply Chain
ConAgra
Dan Spellman
Vice President of Logistics Development and Supply Chain Services
Caterpillar Logistics
Terry Ward
Vice President of Supply Chain
Boise Inc.
Dave Wheeler
Senior Vice President of Global Supply Chain and Corporate Six Sigma
Cintas
Jeffrey Wright
Vice President of North Operations
BNSF Railway
The University of Tennessee
Department of Marketing & Logistics
310 Stokely Management Center • Knoxville, TN 37996 • USA
phone 865 9 74 9 413 • web globalsupplychaininstitute.utk.edu • email jdittman@utk.edu