Rating Guidance for the FY07 MWR BSA
RESOURCE DRIVERS: Sports and Fitness
Program Summary: Program provides patrons with the opportunities to enhance physical fitness through training and exercise and participating in team and individual athletic
events. Includes aquatics training (outdoor pools that support mission requirements). CLS #12, SSP #2 (Must Fund), SSP #8&9
Goal: To meet DOD and DA Core Standards in fitness staffing, equipment, training, facilities, and programming.
Population 1
Includes remote and isolated
Facilities
(Specifications IAW TI 800-01)
30,800 SF per population increase
of 5,000
Hours2
(Add 30 minutes to open and 30
minutes to close)
Very Small:
<250
Extra Small:
250–1,000
Small:
1,001-3,000
Medium:
3,001-6,000
Large:
6,001–10,000
X- Large:
10,001-15,000
XX-Large
15,001-20,000
XXX-large
20,001-25,000
Adequate space or
opportunities will be
provided for very
small troop
population base
Waiver authorized for
reduced operating
hours
1
(27,771 SF)
1
(44,347 SF)
Multiple facilities
(NTE 64,799 SF)
Multiple facilities
(NTE 89,448 SF)
Multiple facilities
(NTE 120,248
SF)
Multiple facilities
(NTE 151,048
SF)
Multiple facilities
(NTE 181,848
SF)
90 hrs/wk
90 hrs/wk
90 hrs/wk
90 hrs/wk
90 hrs/wk
90 hrs/wk
90 hrs/wk
SM 1
PRO 1
SM 1
PRO 1
SM 2
PRO 2
SM 2
PRO 2
SM 3
PRO 3
FAC 6
Pools 6
FAC 6
Pools 6
FAC 6*
Pools 6
FAC 7**
Pools 6
FAC 7**
Pools 6
Staffing 3
Per Installation:
Sports maintenance
PRO – programming and
management
Per Each Facility:
FAC – Facility
Pools – Aquatics certification/
training required. Number of
lifeguards needed must reflect
AR 215 and TB MED 575
guidelines.
NA
SM 3
PRO 3
FAC 7**
Pools 6
* If a single facility exceeds 64,000 sq ft, and additional (1) FTE is authorized
** If a single facility exceeds 89,400 sq ft, an additional (3) FTEs are authorized
1
2
3
Population is based on 100% Active Duty military plus 25% Active Duty family members. Where DoD civilians make up 60% of the workforce, 10% may be
counted. OCONUS uses the same definition with the exception of using all US civilian strength.
Only one facility on an installation is required to operate 90 hours/wk to meet core standards.
Staffing: Formula for staff in facility: 97 hours x 2 FTE x 52 weeks = 10,088 hours divided by 1740 hours (normally accepted productive hours per year per
staff) = 5.8 FTEs, rounded to 6; 2 staff must be on duty at all times to meet requirements of safety and emergency response. Staff may serve as a part of the
program or operations team when organized under the Recreation Delivery System.
HOW TO CALCULATE STAFFING REQUIREMENTS: Total staffing requirements are based on ISR SQ FT allowances for fitness facilities within installation
(BSB, Camp) population categories. Calculations for staffing are based on two elements: Facility (facilities and pools) and Installation (sports maintenance
and program management). Total SQ FT allowances for fitness facilities can be comprised of one or more facilities on any given installation (BSB, Camp). If
Page 1
Appendix A: Resource Drivers and Quality Factors
Encl 3
SM 3
PRO 4
FAC 7**
Pools 6
Rating Guidance for the FY07 MWR BSA
an installation has more than one facility, then the SQ FT of each facility must be added together (not to exceed the overall allowance). The SQ FT of each
facility and pool (seasonal) dictates the number of staff required. Outdoor maintenance and program management staff requirements are then added.
EXAMPLE: Stuttgart has a large population (6001-10,000) and four extra small facilities (up to 27, 771 SQ FT). This would give them 24 staff. If they had two
pools this would give them 12 staff; but because it is seasonal (open only 4 months/yr) that would give them an FTE of 4 staff. Add to the figure of 28, a
requirement for 2 (minimum) outdoor maintenance staff and 2 program management staff for a total staffing requirement of 32. All facilities are not required
to operate at 90 hr/week. Installations that have multiple facilities should adjust for local mission requirements and peak usage schedules. Example: Main
Facility operates at 90hrs /week, a second facility is open 0600-1000 & 1600-2000 M-F for physical training and a third facility is open 0600-2000 M-F, (217
hours x 2 staff x 52 weeks = 22,568 hours divided by 1740 hours =12.9 FTEs Vs 291 hours (three facilities @ 90hrs) x 2 staff x 52 weeks = 30,263 hours
divided by 1740 hours =17.5 FTEs
QUALITY FACTORS: Fitness and Sports
Facilities
Factors - The Army has developed comprehensive standards in the staffing, facility, equipment, training,
and programming areas that complement DOD Core Standards.
Regulatory guidance
Fitness programs/facilities must be able to respond in a timely manner to any emergency event.
DOD Core Standards
Heating, air conditioning and ventilation systems comply with the current American College of
Sports Medicine guidelines to ensure health, safety, and optimum exercise benefit.
Army Standards
Minimum of 50 SF for each piece of equipment
Training
Staff receives appropriate training to ensure technical competence to provide safe, effective
programs.
DOD Core Standards
Army Standards
CPR/First Aid training NLT 30 days of employment (permanent staff only).
Must have appropriate professional credentials and certification or comparable demonstrated
professional experience.
Programming
Type and variety of programs based on customer demand.
Activities enhance readiness; promote general fitness and sports principles.
Instructional programs include proper usage of equipment.
Includes unit and intramural competition, as well as self-directed activities (pick-up basketball,
challenge court, etc).
Equipment
Full complement to support cardiovascular, strength & endurance, and flexibility conditioning.
DOD Core Standards
Minor servicing and repairs of equipment initiated within 24 hours; completed within three
working days.
Army Standards
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Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
Major repairs completed within 7 working days.
Automation
A reservations system for field, court and program usage (RecTrac! is the Army standard).
<Return to Document Index>
Page 3
Appendix A: Resource Drivers and Quality Factors
Encl 3
Army Standards
Rating Guidance for the FY07 MWR BSA
RESOURCE DRIVERS: Library
Program Summary: Provides and assists authorized patrons with information resources for educational support and recreational purposes, consistent with Army Library
Association benchmarks, CLS #12, SSP#5. (Must Fund)
Goal: To meet DoD Core Library Standards and American Library Association Benchmarks
Population1
Includes remote and isolated
Very
Small:
<250
Extra Small:
250–1,000
Small:
1,001-3,000
Medium:
3,001-6,000
Large:
6,001–10,000
X-Large
10,001-15,000
XX-Large
15,001-20,000
XXX-Large
>20,001
9,300 SF
9,300 SF
13,500 SF
13,500 SF
19,500 SF
19,500 SF
19,500 SF 3
40 hr/wk
45 hr/wk
50
hr/wk/6days
50
hr/wk/6days
60
hr/wk/6days
60
hr/wk/6days4
2.5
4
4
6
10
11
Facilities– Main Libraries
(When justified by installation requirements, branch
libraries may be provided in support of hospitals,
education centers or for each increment of 3,000
military strength over 10,000 -- ACE, Technical
Instruction 800-01)
Hours
Staff
55
hrs/wk/6day
8
ADDITIONAL MAJOR RESOURCE REQUIREMENTS
1. Materials Resources (annually)—Collections, e.g., books, mags/newspapers, audio/videos, CD/DVDs, for (1) very small libraries: minimum $10K; for (2) small libraries: minimum $11.00 per capita; for
(3) medium libraries: minimum $10.00 per capita; for (4) large libraries: minimum $9.00 per capita; for (5) very large libraries: minimum $8.00 per capita. Libraries over 40K pop are funded at $7.00
per capita. Libraries supporting academics require additional dollars. Paperback book kits and other library materials are funded and supplied centrally to support isolated soldier populations,
including deployments.
2. Automation
--On-line database services--minimum of 10 major on-line database services funded centrally
--Integrated library system per library (automated circulation, cataloging and related services, on-line patron catalog (with remote web access) with dedicated terminals/personal computers.
-- Minimum of 3 multi-media workstations for libraries with population less than 1,001; additional workstations are required for larger populations. (See assessment criteria)
--Internet access on all patron multi-media workstations
3. Staff receives training no less than twice yearly in core library competencies
1
2
3
4
Population is based on 100% Active Duty military personnel, 40% Active Duty family members, and 10% of civilian personnel where DoD civilians make up 60% of the workforce.
OCONUS may use 100% of civilian strength plus 40% of family members.
Add one additional staff member for each increment of 5,000 population served over 15,000
Additional SF are added per specified increments of military population—see ACE, Technical Instruction 800-01
7-day a week service is recommended for populations served over 25K
Additional staffing required for specialized library, certain conditions, or specific support services as follows:
- Branch libraries  not less than 2 per branch
- Library Service Centers (Technical Processing Services)  not less than 2 per center; increase of 1 for each 4 libraries supported
- Regional/Command Reference Centers – not less than 1 per center
- Multi-floor facility (safety, security issues) – not less than 1 per facility
Page 4
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
- Central management for two or more libraries – not less than 1 library director and 1 systems administrator (automation)
- Undergraduate and graduate degree program support to soldiers participating in Army Continuing Education Services – not less than 1 per main library
<Return to Document Index>
Page 5
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Library
Factors
Regulatory guidance
Facilities have air conditioning, lighting, heating and humidity systems required for
customer comfort and to avoid deterioration of library materials. Facilities are
connected to the installation network/NIPRNet.
DoD Core Library Standards
Library staff receives training no less than twice yearly in critical library competencies.
Libraries to provide 1-1410 series librarian (or MLS equivalent) staff member to
participate at either the annual Army Library Institute or the Military Librarian’s
Workshop.
DoD Core Library Standards
Equipment (with corresponding electrical requirements) and maintenance adequate to support
infrastructure; complete range of reference/research services and circulatory collections using
print, non-print, office software, CD ROM/DVD, on-line services, DSN and commercial voice
communications, inter-library loans and document delivery services. Information resources and
services are to be current and include mission-sustaining publications, leisure needs
materials/services, and other materials/services required for military continuing education
programs and professional development.
DoD Core Library Standards
Automation
100% of libraries operate with an integrated library system; all libraries will adhere to
national library NISO Z39.50 standards in automation systems for
compatibility/connectivity. Multi-media computers are networked and include access to
CD ROM services, laser printers and the Internet. E-mail service is available. Web
access available remotely.
DoD Core Library Standards
Location/Convenience
The libraries are easily accessible to the majority of the serviced population and have
adequate customer parking.
ALA Standards
Facilities
Training
Equipment/Materials/Services
Design Criteria, AEI
AR 215-1
AR215-1
ALA Standards
DoD Core Library Standards
ADDITIONAL QUALITY FACTORS
Hours
Hours of operation meet customer demand including evening and weekends.
DoD Core Library Standards
Staff
Staff meets OPM qualification standards for GS series 1410 and 1411 positions.
DoD Core Library Standards
Main libraries must have a GS-1410 series professional librarian.
Page 6
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
<Return to Document Index>
Page 7
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
RESOURCE DRIVERS: Community Recreation (Total Community Recreation Roll-Up CR1-CR6)
Program Summary (Roll-Up): Activity areas include Arts & Crafts, Automotive Skills, Outdoor Recreation, Entertainment, Community Recreation Center and
Information, Ticketing and Registration (ITR). Together they provide recreation opportunities that build resilient soldiers and support the Army Well-Being. Programs
encompass skill development, social interaction, and leisure education to support customer needs and provide individual, community, environmental and economic
benefits. Programs are demand driven as determined by the Leisure Needs Survey (LNS), focus groups, local surveys and current trends.
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family.
Population1
Includes remote and
isolated
Very
Small:
<250
Facilities2 – Multi-use
Program Hours –
mainly weekends,
holiday, evenings;
additional based on
customer demand.
Staff
1
Extra
Small:
250–
1,000
Small:
1,001-3,000
Medium:
3,001-6,000
Large:
6,001–10,000
X Large
10,001-15,000
XX-Large
15,001-20,000
XXX-Large
> 20,001
1
1
Multiple
facilities
Multiple
facilities
Multiple facilities
Multiple facilities
Multiple facilities
40
hr/week
40 hr/week
60 hr/week
76 hr/week
76 hr/week
76 hr/week
76 hr/week
12 3
15.5,3
20.53
22,3
25 3
25.53
28 3
1Population
is based on 100% Active Duty military plus 25% Active Duty family members. Where DoD civilians make up 60% of the workforce, 10% may be
counted. OCONUS uses the same definition with the exception of using all US civilian strength.
2Very Small installations will have non-facility based programs based on customer need and command support; All other installations will have a minimum of
one multi-use facility, or facilities will be based on specialty shops and overall program requirements to meet customer demand. If the installation has stand
alone facilities, i.e., Arts & Crafts, Recreation Center/CAC, these meet the facility standard.
Formula for staffing a facility: operating hours x 2 FTE x 52 weeks divided by 1740 hours (normally accepted productive hours per year per staff).
3Break out of staffing, as per programs requirements on the installation, is shown in program standards of each activity. Although the RDS model staffing is
identified by program and operations teams, staff will be assigned as required on each installation. Not Less Than 2 staff members on duty to monitor facility
operations and ensure safety.
Page 8
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Community Recreation
Factors
Regulatory guidance
Facilities
Facilities for use in delivery of multiple programs, plus specialty shops to meet local
demand. Spaces will support classes, specific equipment safety requirements, and
customer self-directed programs.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Training
Program specific training will be provided for each staff at a minimum of twice a year.
Management staff will include one additional session dealing with operations procedure.
Professional APF & NAF staff will have the following training—MWR Basic
Management Course, Recreation Program Managers Course, CPR and First Aid, and will
hold recognized industry certifications, i.e., Certified Park and Recreation Professional
or Certified Program Planner.
AR 215-1
Accreditation
Installations have implemented the recreation delivery system and have obtained
CAPRA accreditation and use the Benefits-based Army Recreation program planning
model.
RDS Implementation Manual
CAPRA
BAR
Equipment
Equipment type and quantity will be activity and use dependent. Purchase will be from
APF where authorized (unless used in the direct support of resale).
Major items will have a maintenance plan.
AR 215-1
CTA 50-909
Automation
Army standard Management Information Systems will be used, i.e., RecTrac!, TLMS,
FMBS. LAN connectivity essential.
AR 215-1
Location/Convenience
Programs offered will meet customer needs and cover the range of leisure and skill
development. Non-facility based programs must be actively pursued. Facility operating
hours will be determined by customer demand.
Programming
Customer-driven programming shows most effective use of facilities. Programs achieve
integration. Scheduled, directed programs1 will be provided during 25% of operating
hours. Of the directed programs, 50% will be repeat, 30% will be seasonal and 20% will
be new.
1
Staff-directed programs include programs provided through partnerships, outsourcing,
and in-house.
<Return to Document Index>
Page 9
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
RESOURCE DRIVERS: Arts & Crafts (CR 1)
Arts & Crafts Program Summary: Program provides authorized patrons art and multi-craft activities to promote skill development, stress-relief and general wellbeing. CLS #12, SSP #10
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family
Population 1
Includes remote and
isolated
Very Small:
<250
Facilities 2 – Multi-use
Hours 3 mainly
weekends, holiday,
evenings; additional
based on customer
demand.
Facility Staff
1
2
3
* See CR5
Extra
Small:
250–1,000
Small:
1,0013,000
Medium:
3,0016,000
Large:
6,001–
10,000
X- Large
10,001 – 15,000
XX-Large
15,001-20,000
XXX-Large
>20,001
1
1
1
1
1
1
1
40
hr/week
40
hr/week
40
hr/week
40
hr/week
40
hr/week
40
hr/week
40
hr/week
2.5
2.5
2.5
3
3.5
4
4.5
Population is based on 100% Active Duty military plus 25% Active Duty family members. Add to total 10% DoD civilians, if civilians are at least 60% of the
total population. OCONUS uses the same definition with the exception of using all US civilian strength.
Very Small installations will have facilities/programs based on customer need and command support; Square footage of facilities based on program/demand
requirements.
Hours of operation based on program/demand requirements @ 2manhours per hour of operation.
Page 10
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Arts & Crafts (CR 1)
Factors
Regulatory guidance
Facilities
Facilities for use in delivery of multiple programs, plus specialty shops to meet
local demand. Spaces will support classes, specific equipment safety
requirements, and customer self-directed programs.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Training
Program specific training will be provided for each staff at a minimum of twice a
year. Management staff will include one additional session dealing with
operations procedure.
AR 215-1
Equipment
Professional APF & NAF staff will have the following training—MWR Basic
Management Course, Recreation Program Managers Course, CPR and First
Aid, and will hold recognized industry certifications, i.e., Certified Park and
Recreation Professional or Certified Program Planners.
Equipment type and quantity will be activity and use dependent. Purchase will
be from APF where authorized (unless used in the direct support of resale).
Major items will have a maintenance plan.
Automation
Army standard Management Information Systems will be used, i.e., RecTrac!,
TLMS, FMBS. LAN connectivity essential.
Location/Convenience
Scheduled, staff-directed programs will be provided during 25% of operating
hours. Programs offered will meet customer needs and cover the range of
leisure and skill development.
Customer-driven programming shows most effective use of facilities. Programs
achieve integration. Scheduled, staff-directed1 programs will be provided during
25% of operating hours. Of the directed programs, 50% will be repeat, 30% will
be seasonal and 20% will be new.
Programming
1
Directed programs include programs provided through partnerships, outsourcing, and in-house.
<Return to Document Index>
RESOURCE DRIVERS: Automotive Skills (CR 2)
Page 11
Appendix A: Resource Drivers and Quality Factors
Encl 3
AR 215-1
CTA 5--909
AR 215-1
Rating Guidance for the FY07 MWR BSA
Automotive Skills Program Summary: This program provides and assists authorized patrons with automotive repair and maintenance activities to promote skill development in
maintaining personal vehicles. CLS #12, SSP #7
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family
Population 1
Extra Small:
250–1,000
Includes remote and
isolated
Small:
1,001-3,000
Includes remote and
isolated
Medium:
3,001-6,000
Large:
6,001–10,000
X-Large
10,001-15,000
XX-Large
15,001-20,000
XXX-large
>20,001
Facilities 2 -- Multiuse
1
1-10 Bays
1
11-15 Bays
1
16-20 bays
1
21-25 bays
1
26-30 bays
1
31-35 bays
1
36-40 Bays
Hours 3 mainly
weekends, holiday,
evenings; additional
based on customer
demand.
40 hr/week
40 hr/week
40 hr/week
40 hr/week
40 hrs
40 hrs
40 hrs
2.5
2.5
3.5
3.5
4.5
4.5
5
Staff 4,5
1
2
3
4
5
Very Small:
<250
* See CR5
Population is based on 100% Active Duty military plus 25% Active Duty family members. Add to total 10% DoD civilians,
if civilians are at least 60% of the total population. OCONUS uses the same definition with the exception of using all US civilian strength.
Very Small installations will have facilities/programs based on customer need and command support; Square footage of facilities based on program/demand
requirements.
Hours of operation based on program/demand requirements @ 2 man-hours/hour of facility operation.
1 supervisor and 1 instructor for the first 10 bays, 1 additional instructor for every additional10 bays.
Not less than 2 staff members on duty to monitor facility operations and ensure safety.
Additional facility operating hours will require additional staffing (instructors).
Page 12
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Automotive Skills (CR 2)
Factors
Regulatory guidance
Facilities
Facilities for use in delivery of multiple programs, plus specialty shops to meet
local demand. Spaces will support classes, specific equipment safety
requirements, and customer self-directed programs.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Training
Program specific training will be provided for each staff at a minimum of twice a
year. Management staff will include one additional session dealing with
operations procedure.
AR 215-1
Equipment
Professional APF & NAF staff will have the following training—MWR Basic
Management Course, Recreation Program Managers Course, CPR and First
Aid, and will hold recognized industry certifications, i.e., Certified Park and
Recreation Professional or Certified Program Planners.
Equipment type and quantity will be activity and use dependent. Purchase will
be from APF where authorized (unless used in the direct support of resale).
Major items will have a maintenance plan.
Automation
Army standard Management Information Systems will be used, i.e., RecTrac!,
TLMS, FMBS. LAN connectivity essential.
Location/Convenience
Scheduled, staff-directed programs will be provided during 25% of operating
hours. Programs offered will meet customer needs and cover the range of
leisure and skill development.
Customer-driven programming shows most effective use of facilities. Programs
achieve integration. Scheduled directed programs 1 will be provided during 25%
of operating hours. Of the directed programs, 50% will be repeat, 30% will be
seasonal and 20% will be new.
Programming
1
Directed programs include programs provided through partnerships, outsourcing, and in-house.
<Return to Document Index>
RESOURCE DRIVERS: Outdoor Recreation (CR 3)
Page 13
Appendix A: Resource Drivers and Quality Factors
Encl 3
AR 215-1
CTA 50-909
AR 215-1
Rating Guidance for the FY07 MWR BSA
Outdoor Recreation Program Summary: Program provides authorized patrons with outdoor recreation opportunities, training and venues, including safety
supervision and instruction. CLS #12, SSP#4 (Must Fund)
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family
Population 1
Includes remote and isolated
Very Small:
<250
Facilities 2 – (Main) Multiuse
Facility Staff
1
2
3
Medium:
3,001-6,000
Large:
6,001–10,000
X-Large
10,001-15,000
XX-Large
15,001-20,000
XXX-large
>20,001
1
Multi-use
1
Multi-use
Multiple
facilities
Multiple
facilities
Multiple
facilities
Multiple
facilities
40 hr/week
40 hr/week
55 hr/week
70 hr/week
(Main)
70 hr/week
(Main)
70 hr/week
(Main)
70 hr/week
(Main)
2.5
2.5
3.5
4.5
4.5
4.5
5.5
* See CR5
1
1
1
1
1
1
1
1
1
1
1
1
1
Multi-use
Hours 3 , mainly weekends,
holiday, evenings; additional
based on customer demand.
Program Staff
Parks & Picnic Area Mgt
Extra Small:
250–1,000
* See CR5
Small:
1,001-3,000
Population is based on 100% Active Duty military plus 25% Active Duty family members. Add to total 10% DoD civilians, if civilians are at least 60% of the
total population. OCONUS uses the same definition with the exception of using all US civilian strength.
Very Small installations will have facilities/programs based on customer need and command support; Square footage of facilities based on program/demand
requirements.
Hours of operation based on program/demand requirements@ 2 man-hours/hour of facility operation.
Additional staff will be added as required for Stables, Aquatics programs, etc. See Outdoor Recreation Assessment Tool.
Page 14
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Outdoor Recreation (CR 3)
Factors
Regulatory guidance
Facilities
Facilities for use in delivery of multiple programs, plus specialty shops to meet
local demand. Spaces will support classes, specific equipment safety
requirements, and customer self-directed programs.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Training
Program specific training will be provided for each staff (excluding seasonal
staff) at a minimum of twice a year. Management staff will include one additional
session dealing with operations procedure.
AR 215-1
Equipment
Professional APF & NAF staff will have the following training—MWR Basic
Management Course, Recreation Program Managers Course, CPR and First
Aid, and will hold recognized industry certifications, i.e., Certified Park and
Recreation Professional or Certified Program Planners.
Equipment type and quantity will be activity and use dependent. Purchase will
be from APF where authorized (unless used in the direct support of resale).
Major items will have a maintenance plan.
Automation
Army standard Management Information Systems will be used, i.e., RecTrac!,
TLMS, FMBS. LAN connectivity essential.
Location/Convenience
Scheduled, staff-directed programs will be provided during 25% of operating
hours. Programs offered will meet customer needs and cover the range of
leisure and skill development.
Customer-driven programming shows most effective use of facilities. Programs
achieve integration. Scheduled, directed1 programs will be provided during 25%
of operating hours. Of the 25% of directed programs, 50% will be repeat, 30%
will be seasonal and 20% will be new.
Programming
1
Directed programs include programs provided through partnerships, outsourcing, and in-house.
<Return to Document Index>
RESOURCE DRIVERS: Entertainment (CR 4)
Page 15
Appendix A: Resource Drivers and Quality Factors
Encl 3
AR 215-1
CTA 50-909
AR 215-1
Rating Guidance for the FY07 MWR BSA
Entertainment Program Summary: Program entails sponsoring of music and theater productions for participation by authorized patrons. CLS #12, SSP #12
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family
Population 1
Includes remote and isolated
Very Small:
<250
Facilities 2 -- Multi-use
Program operates3, mainly
weekends, holiday,
evenings; additional based
on customer demand.
Staff
1
2
3
* See CR5
Extra Small:
250–1,000
Small:
1,001-3,000
Medium:
3,001-6,000
Large:
6,001–10,000
X-Large
10,001-15,000
XX-Large
15,001-20,000
XXX-Large
>20,001
Non-Facility based
program
General
Entertainment
program
Non-Facility
based program
General
Entertainment
program
1
1
1
1
1
40 hr/week
40 hr/week
40 hr/week
40 hr/week
40 hr/week
*See CR5
1
2.5
2.5
2.5
2.5
2.5
Population is based on 100% Active Duty military plus 25% Active Duty family members. Add to total 10% DoD civilians, if civilians are at least 60% of the
total population. OCONUS uses the same definition with the exception of using all US civilian strength.
Very Small installations will have programs based on customer need and command support.
Hours of operation based on program/demand requirements@ 2 man-hours/hour of facility operation.
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Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Entertainment (CR 4)
Facilities
Training
Equipment
Automation
Location/Convenience
Programming
1
Factors
Regulatory guidance
Facilities for use in delivery of multiple programs and services, plus specialty
shops/activity areas to meet local program demand. Spaces will support
classes, specific equipment, safety, storage, operational requirements, and
customer self-directed programs.
Program specific training will be provided for each staff at a minimum of twice a
year. Management staff will include one additional session dealing with
operations procedure. Professional APF & NAF staff will have the following
training: MWR Basic Management, Recreation Program Managers Course,
CPR and First Aid, and hold recognized industry certifications, i.e., Certified Park
& Recreation Professional, or Certified Program Planners.
Equipment type and quantity will be activity and use dependent. Purchase will
be from APF where authorized (unless used in the direct support of resale).
Major items will have a maintenance plan.
Army standard Management Information Systems will be used, i.e., RecTrac!,
TLMS, FMBS. LAN connectivity is essential.
Scheduled, staff-directed programs will be provided during 25% of operating
hours. Programs offered will meet customer needs and cover the range of
leisure and skill development.
Customer-driven programming shows most effective use of facilities. Programs achieve
integration of performing arts activity spectrum. 25% of programmers’ labor will be
devoted to development of scheduled, directed programs1.
50% of such programs will be repeat activities, 30% seasonal activities and 25%
will be new activities. Non-facility based programs should be actively pursued.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Scheduled, directed programs include programs provided through partnerships, outsourcing and those developed in-house.
<Return to Document Index>
Page 17
Appendix A: Resource Drivers and Quality Factors
Encl 3
AR 215-1
AR 215-1
AR 215-1
Rating Guidance for the FY07 MWR BSA
RESOURCE DRIVERS: Recreation Centers / Community Activity Centers (CR 5)
Recreation Center / Community Activity Center Program Summary: Program incorporates the tenants of a recreation delivery system to provide community & recreation
services to authorized patrons. CLS #12, SSP #3. (Must Fund)
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family
Population 1
Extra Small:
250–1,000
Small:
1,001-3,000
Medium:
3,001-6,000
Large:
6,001–10,000
x-large
10,001-15,000
XX-large
15,001-20,000
XXX-Large
>20,001
Facilities 2 -- Multiuse
1
1
1
1
1
1
1
Hours 3 mainly
weekends, holiday,
evenings; additional
based on customer
demand.
40 hr/week
50 hr/week
60 hr/week
60 hr/week
65 hr/week
65 hr/week
70 hrs/week
2.5
3
3.5
3.5
4
4
4.5
1
1
2
2
3
3
3
Includes remote and
isolated
Very Small:
<250
Staff
RDS Program Staff 4
1
2
3
4
1
Population is based on 100% Active Duty military plus 25% Active Duty family members. Add to total 10% DoD civilians, if civilians are at least 60% of the
total population. OCONUS uses the same definition with the exception of using all US civilian strength.
Very Small installations will have facilities/programs based on customer need and command support; Square footage of facilities based on program/demand
requirements.
Hours of operation based on program/demand requirements@ 2 man-hours/hour of facility operation.
Program Staff, develops & delivers recreation programs for the facility and provides services for customer populations locations outside the main facility (CR1CR6).
Page 18
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Recreation Centers / Community Activity Centers (CR 5)
Factors
Regulatory guidance
Facilities
Facilities for use in delivery of multiple programs, plus specialty shops to meet
local demand. Spaces will support classes, specific equipment safety
requirements, and customer self-directed programs.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Training
Program specific training will be provided for each staff at a minimum of twice a
year. Management staff will include one additional session dealing with
operations procedure.
AR 215-1
Equipment
Professional APF & NAF staff will have the following training—MWR Basic
Management Course, Recreation Program Managers Course, CPR and First
Aid, and will hold recognized industry certifications, i.e., Certified Park and
Recreation Professional or Certified Program Planners.
Equipment type and quantity will be activity and use dependent. Purchase will
be from APF where authorized (unless used in the direct support of resale).
Major items will have a maintenance plan.
Automation
Army standard Management Information Systems will be used, i.e., RecTrac!,
TLMS, FMBS. LAN connectivity essential.
Location/Convenience
Programs offered will meet customer needs and cover the range of leisure and
skill development. Non-facility based programs must be actively pursued.
Facility operating hours will be determined by customer demand.
Customer-driven programming shows most effective use of facilities. Programs
achieve integration. Scheduled, directed1 programs will be provided during 25%
of operating hours. Of the directed programs, 50% will be repeat, 30% will be
seasonal and 20% will be new.
Programming
1
Directed programs include programs provided through partnerships, outsourcing, and in-house.
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Page 19
Appendix A: Resource Drivers and Quality Factors
Encl 3
AR 215-1
CTA 50-909
AR 215-1
Rating Guidance for the FY07 MWR BSA
RESOURCE DRIVERS: Leisure Travel (CR 6)
Leisure Travel Program Summary: Program provides discount ticketing services to authorized patrons for entertainment and leisure activities. CLS #12, SSP #11
Goal: Support and enhance the degree of community satisfaction and overall quality of life by providing services to the Army family
Population 1
Includes remote and isolated
Very Small:
<250
Facilities 2 -- Multi-use
Hours 3 mainly weekends,
holiday, evenings; additional
based on customer demand.
Staff
1
2
3
* See CR5
Extra Small:
250–1,000
Small:
1,001-3,000
Medium:
3,001-6,000
Large:
6,001–10,000
X-Large
10,001-15,000
XX-Large
15,001-20,000
XXX-large
>20,001
Non facility
based service
20 hr/week
1
1
1
1
1
1
30 hr/week
40 hr/week
40 hr/week
40 hrs/week
40hrs/week
* See CR5
1
1
1
1
1
40 hr/week
1
Population is based on 100% Active Duty military plus 25% Active Duty family members and 10% DoD civilians if civilians are at least 60% of the population.
OCONUS uses the same definition with the exception of using all US civilian strength.
Very Small installations will have facilities/programs based on customer need and command support; Square footage of facilities based on program/demand
requirements.
Hours of operation based on program/demand requirements.
Page 20
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
QUALITY FACTORS: Leisure Travel (CR 6)
Factors
Regulatory guidance
Facilities
Facilities for use in delivery of multiple programs or dedicated facilities for small
and medium installations; dedicated facilities which permit unique operating
hours and a separate identity.
AR 215-1, Appx D & E
AR 415-19 & AR 415-35
Training
Program specific training in RecTrac!, use of on-line search engines and other
automation software to facilitate the operations. Staff at on-site commercial travel office
operated by NAFI will receive proficiency training for industry computer reservation
system.
AR 215-1
Professional APF & NAF staff will have the following training: MWR Basic
Management, Recreation Program Managers Course.
Equipment
Equipment type and quantity will be activity and use dependent. Purchase will be from
APF where authorized (unless used in the direct support of resale). Major items will
have a maintenance plan.
AR 215-1
Automation
Current versions of Army Standard Information Systems. LAN and internet
connectivity is mandatory for all locations and shall be used for systems used
exclusively by employees and for those available at ITR/CTO for customer use.
AR 215-1
Location/Convenience
Scheduled, staff-directed programs will be provided during 25% of operating hours.
Programs offered will meet customer needs and cover the range of leisure and skill
development.
Programming
Customer-driven programming such as travel shows, regional and local group tours
outreach to units and private organizations. Non-facility based programs should be
actively pursued.
Page 21
Appendix A: Resource Drivers and Quality Factors
Encl 3
Rating Guidance for the FY07 MWR BSA
Page 22
Appendix A: Resource Drivers and Quality Factors
Encl 3