RECRUITMENT POSITION INFORMATION
Discover how you can be building a better career at Townsville City Council
POSITION TITLE >>
Digital Library Trainee
POSITION STATUS >>
Maximum Term Full Time for 12 months
QUALIFICATION >>
Certificate II in Creative Industries (Media)
POSITION NO. >>
1LS937
SALARY LEVEL >>
from $623.18 per week plus superannuation
DIVISION >>
Community and Environment
DEPARTMENT >>
Library Services
CLOSING DATE >>
WEDNESDAY 18 NOVEMBER 2015
START DATE >>
February 2016 (proposed)
Are you looking to gain a nationally recognised qualification, enjoy working in a team
environment and want to earn while you learn?
As one of North Queensland’s largest and most diverse organisations, the Townsville City Council has a
strong connection to a thriving community of more than 190,000 residents. A role with Townsville City Council
offers challenging and rewarding work. We know that by investing in our staff, we also get the best return for
our community, so we are focused on creating a dynamic and flexible environment where people are valued
and respected, enjoy the work they do and benefit from superior work conditions.
Council’s Library Services provides a full range of public library services to library members and community
members. Our Libraries contain lending collections in all formats, for all ages including books, magazines,
DVDs and online databases. We also provide a program of learning activities for all ages, public internet
access and local history services. Our services extend to our customers with special needs and include
mobile and home library services, special collections and Indigenous services.
The Digital Library traineeship position in Library Services recognises that libraries are moving more and
more into the online environment. At the end of your twelve month traineeship you will have gained
knowledge, skills and experience of the public library environment. You will be based in the Library Operations
Support team but work in all sections of the Library to develop the library’s existing online presence, as well as
developing content for new online services and resources. You will assist in providing customer service to a
diverse range of library users. You will also gain an insight into other sections of council.
To be successful in this role you will need to be people oriented, and enjoy helping customers of all ages in a
team environment. You will possess creative digital photography and video skills, excellent oral and written
communication skills and be proficient with computers and digital photography and video software with the
ability to learn new technologies quickly. You also need to be able to work logically, accurately and neatly and
have good organising skills.
Please note: There is a requirement for this role:

to work at all Library Services locations City, Aitkenvale and Thuringowa Central.

to work evenings and weekends.
To apply for this traineeship, it is essential that you have completed a minimum of year 10 with passes in
English and Maths.
Employees of Townsville City Council are expected to provide a positive contribution to the development and
maintenance of a constructive organisational culture.
VISION >>
TOWNSVILLE, CAPITAL OF NORTHERN AUSTRALIA; THE CITY WITH OPPORTUNITY AND GREAT LIFESTYLE
Recruitment Position Information
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RECRUITMENT POSITION INFORMATION
TOWNSVILLE CITY COUNCIL
Personal Information
First Name:
Date of Birth:
Surname:
Home Phone:
Visa Status:
Mobile Phone:
Permanent
Resident
Australian Citizen
Home Address:
Suburb / Town:
State:
Post Code:
Email Address:
Equal Employment Opportunity/Diversity Information
Skilling Queenslanders for Work is a State Government incentive focusing on the employment of
disadvantaged job seekers.
To be eligible, disadvantaged Queenslanders must also be:
• aged 15 years or older and no longer at school
• able to meet citizen, residency and visa requirements to undertake this role.
Please circle the group or groups below you wish to be identified with. (Tick as many boxes as required).
Please note: If you do not fit any of the below categories you may still apply.
Youth aged between 15-24
years:
Aboriginal or Torres Strait Islanders:
Migrants and refugees from
culturally and linguistically
diverse backgrounds:
Person with a disability:
Mature aged people (45 years
& over)
None of the above:
TOWNSVILLE CITY COUNCIL Application Form
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RECRUITMENT POSITION INFORMATION
TOWNSVILLE CITY COUNCIL
Education
Indicate below your highest level of schooling completed.
Year 10
Date Completed:
/
/
Year 11
Date Completed:
/
/
Year 12
Date Completed:
/
/
School/Education Institution
(Name & Suburb)
Other qualifications achieved - all prior qualifications must be listed here, regardless of relevance.
Please attach a separate list if necessary.
Qualification
Date Completed:
/
/
Qualification
Date Completed:
/
/
Qualification
Date Completed:
/
/
Institution:
Course Title:
Qual. level (Cert III/IV/Diploma):
Institution:
Course Title:
Qual. level (Cert III/IV/Diploma):
Institution:
Course Title:
Qual. level (Cert III/IV/Diploma):
Type of Drivers Licence Held:
‘C’ Class
Other relevant licenses:
First Aid Certificate/
Construction Industry White
Card etc.
List details:
Open
Provisional
Learners
Selection Criteria - Mandatory
Please provide a response to the below questions, to assist us in assessing your suitability for this role.
Where possible, please provide examples and include any relevant experience you may have.
Selection Criteria 1. Detail an example of when you’ve provided great Customer Service.
TOWNSVILLE CITY COUNCIL Application Form
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RECRUITMENT POSITION INFORMATION
TOWNSVILLE CITY COUNCIL
Selection Criteria 2.a. What do you enjoy most about working in a team environment, either at
work/school/sports?
Selection Criteria 2.b. What do you find challenging about working in a team, and how do you overcome
these challenges?
Selection Criteria 3. Tell us why you’re applying for this role? How will it help you achieve your long term
career goals, and what skills, knowledge and experience do you expect to obtain whilst undertaking it?
TOWNSVILLE CITY COUNCIL Application Form
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RECRUITMENT POSITION INFORMATION
TOWNSVILLE CITY COUNCIL
Selection Criteria 4. Tell us what why you are the most suitable applicant for this role? (include details on
what skills, knowledge and experience you will bring to the role)
Additional Information
1. For your application to be considered you must submit to council;
a. This completed application form (Mandatory)
b. A copy of your most recent School/TAFE results (if a current/recent school leaver)
c. A copy of your current resume, and
d. Any other supporting documentation
Please email your full application (including your resume and application form) to Recruitment
Services at hr.applications@townsville.qld.gov.au with the email subject heading referencing your
name, the position number and position title – i.e.: Joe Bloggs 1CS999 Exhibitions Officer.
If you require further information contact Recruitment Services on (07) 4773 8422.
2. After the above closing date your application will be forwarded to the Selection panel for
consideration and shortlisting.
3. Applicants who are shortlisted by the selection panel may be:
a. Invited by the panel for an interview, or
b. Invited to attend a “Skills Assessment Centre”. Applicants who attend the assessment
centres may be required to participate in group exercises, keyboard testing (Word and
Excel) and role plays.
4. Applicants who are not short-listed will be advised of their unsuccessful status.
5. Unsuccessful interviewees will be notified of their status.
6. Please note that some vacancies may take up to 3 (three) months before being finalised.
7. Interviewees may also be subject to a background checks, criminal history check and/or fit for work
assessment during the selection process.
8. Applicants for positions with the Townsville City Council are advised that pre-employment drug and
alcohol screening is mandatory prior to an offer of employment being made for any position in
Council.
9. After the interview (and fit for work assessment) preferred applicants may be offered a role with
council.
TOWNSVILLE CITY COUNCIL Application Form
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