Virtual Genesys Reference Manual Copyright 2006 Marketing Systems Group Virtual Genesys Copyright Notice Copyright 2006 Marketing Systems Group. All Rights Reserved. Information in this document is provided in connection with Marketing Systems Group products. No License, express or implied, to any intellectual property rights is granted by this document. This document as well as the software described in it is furnished under license and may only be used or copied in accordance with the terms of the license. The information in this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Marketing Systems Group. Marketing Systems Group assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or any software that may be provided in association with this document. Except as permitted by such license, no part of this document may be reproduced, stored in a retrieval system, in any form or by any means without express written consent of Marketing Systems Group. Some names, products, and services mentioned herein are the trademarks or registered trademarks of Marketing Systems Group in the United States or other countries. Other names and brands may be claimed as the property of others. Marketing Systems Group 565 Virginia Drive Fort Washington, PA 19034 U.S.A. Date of Publication: January 2006 2 Virtual Genesys Table of Contents System Overview 4 Installing and Running Virtual Genesys 5 Working with Projects 9 Working with Cells 14 Defining a Frame by Geographies 22 Defining a Frame by Zip Codes 29 Defining a Frame by Enhanced Geography 37 Defining a Frame by Congressional Districts 42 Overlaying Demographics 46 Overlaying PRIZM Codes 50 Sample Generation 54 Default System Settings 62 Utilities 68 System Requirements 75 Glossary of Terms 75 3 Virtual Genesys Virtual Genesys System Overview What is Virtual Genesys? Built on the Genesys V2.0 desktop version to support the sampling and list provision (Listed Households - LHH & Business) side of Marketing Systems Group business, Virtual Genesys enables any user with web access to design, manage and generate RDD samples. Additional features will include the ability to specify and generate counts for LHH or Business samples, and order and receive lists of telephone numbers 24 x 7. Projects and Cells Virtual Genesys makes use of Projects and Cells to define and organize Sample parameters and related information including generated Sample. A Project is created first, and is used to detail and track information and process associated with a particular Sample generation job or client. Cells are then created within the Project and are used to define the frame and pull the actual Sample. Multiple Projects can be created and as well as multiple Cells within each Project. Help information Every screen in Virtual Genesys has Help information available. There is either a Help icon at the bottom of the screen, or a Help icon within the screen. Additional help is available by clicking on the question mark in the upper right corner of an open window and then clicking the mouse pointer on a field in the same window. Not all fields contain additional help. 4 Virtual Genesys Installing Virtual Genesys Installing Virtual Genesys is a quick, simple process. 1. Install .NET Framework from http://www.microsoft.com/downloads if it is not already installed on your system. Install the .NET Framework Version 1.1 Redistributable Package. 2. Restart your machine. 3. Open up an Internet Browser. 4. Type in the following address: http://www.m-s-g.com/genesys/genesys_products/vgenesys.htm 5. Follow the instructions to set up and deploy Virtual Genesys from the web site. If you are a first time user and if this is the first time you are using Virtual Genesys on this system, select “ First Time User” or select “Already a User” if the set up has been completed on the system previously. Running Virtual Genesys First Time User: 1. First Time User: Step 1 click on “Download the Virtual Deployment Wizard”. 2. At the file download box, click open. 3. In the Window box double click on the virtualgenesysdeployer.exe file. 4. At the file download box click Run. (Follow step 2 below under “Already a user”.) Already a User: 1. Select “Already a User. Click here” option. 2. The deployment Engine window box will open then click on the Genesys icon next to Launch Virtual Genesys. 5 Virtual Genesys Running Virtual Genesys – continued 3. Next you will see a message “connecting to server to receive updates”, and then the Login Window box will appear. 4. At the Login window box, type in the following a. Your client ID. b. Your User Name. c. Your password 5. Select OK. 6. You are now logged in to Virtual Genesys. 6 Virtual Genesys Virtual Genesys Tool Bar The Genesys Tool Bar is located at the top of the screen, just below the menu items, provides easy access to many of the frequently used functions within Genesys via a single mouse click. The tool bar and the function each button performs are described below. Different tool bar buttons are available when Projects and then Cells are opened. There are three phases of the tool bar: 1. When Virtual Genesys is open but no Project is open 2. When Virtual Genesys is open, a Project is open, but no Cells are open 3. When Virtual Genesys is open, a Project is open and Cell(s) are open 7 Virtual Genesys Virtual Genesys Tool Bar - continued Create New Project Open Existing Project View Existing Projects Create New Cell Open Existing Cell View Existing Cells Define National Geography Define Non-National Geography Define Zip Code Define Enhanced Geography Define Congressional District Define Demographic Demographic Median Targets PRIZM Codes Generate About Virtual Genesys 8 Virtual Genesys Working With Projects Project Overview The first step in beginning the sampling process is to create a Project. There can only be one Project opened or active at a time. Genesys provides a number of fields for tracking information about a Project. There are three types of information captured in the Create New Project dialog box. The first is “default” information, second is “required” information necessary to create a Project, and lastly “optional” information. “Default” information includes the Project Date. This information appears when the dialog box is displayed and cannot be modified in this dialog box. The “Required” or necessary information is the Project ID. The other fields do not need to be filled in. The “Optional” information is used for descriptive purposes. Fields that can be modified include the Project Name, Client, Account Executive and Description. **Note: Throughout Virtual Genesys, any field with a yellow background cannot be modified** Project ID (Required) The Project ID identifies the Project under which the information will be stored. The user must supply a Project ID in this field in order to create a Project. Minimally the Project ID must be one character long. The maximum is 32 characters. The Project ID accepts alphanumeric characters, that is, the user can enter any combination of numbers or letters as the Project ID. Project Date (System defined) The Date field documents the date the Project was created. The date displayed is the current date (provided the date/time setting on the PC is set to the current date). This field cannot be set or changed by the user. If the Project is opened at a later time the creation date of the Project, not the current date, will be displayed. Project Name (Optional) The Project Name field is a descriptive field available to document the name of the Project. This is an optional field. Entering a name is not required to create a Project. It is a text field so all characters on the keyboard are accepted. 9 Virtual Genesys Working With Projects - continued Client (Optional) The Client Field can be used to document the name of the client sponsoring this Project. Account Exec (Optional) The Account Exec field can be used to document the name of the account executive for the Project or the manager, Project director, or anyone associated with the Project. Project Description (Optional) The Description field allows for a detailed description of the Project. A variety of information can be entered into this field including topic of the Project, number of interviews, geography of the sample, interviewing dates, etc. Text entered automatically wraps to the next line. Pressing Enter or Return key selects the OK button, which completes the Create New Project process and opens the new Project. After reviewing the information presented, the user will be able to open the Project by clicking on the OK button or pressing the Enter key. Create New Project 1. To create a Project, select Project from the main menu, then select Create New Project from the drop down menu, or click the Create New Project icon The Create New Project dialog box appears. 10 Virtual Genesys Working With Projects - continued 2. Enter the Project ID and any other desired information (Project ID is the only required field). 3. Select the OK button to create the Project. The Project has now been created and opened; the Virtual Genesys title bar will display the name of the Project. When a Project is opened at subsequent times this Project dialog box will appear. After reviewing the information presented, the user will be able to open the Project by clicking on the OK button. Open Existing Project 1 Select Open Existing Project from the Project menu or click the Open Existing Project icon you select the Current Client, the Open Existing Project dialog box is displayed 2 Select the Project you want to open and select the Open button. It may be necessary to scroll through the window to find the desired Project. Projects can be sorted by Project ID or by Latest Date. A second Open Existing Project dialog box will appear, select the OK button to open the existing Project. The name of the currently open Project will appear in the Virtual Genesys title bar. 3 . After Close Current Project There are several ways to close a Project: 1. Select Close Current Project from the Project menu and the current Project will close. 2. Open a new Project. When a new Project is opened or created, the current opened Project is closed. Only one Project can be open and active at a time. 3. Close the Virtual Genesys program. When Virtual Genesys is closed, any open Project is automatically closed as well. It is not necessary to close a Project in order to close Virtual Genesys. 11 Virtual Genesys Working With Projects – continued View Existing Project The View Existing Project utility is one method to view details about a specific Project and its Cells. 1. Select View Existing Project from the Project drop down menu or click the View Existing Project icon The View existing Project dialog box will appear. 2. Projects can be sorted by any of the column headers (ID, Name, etc,) by clicking once on the column header. Click again on the same column header to change the direction of the sort (ascending or descending). The active column by which the data is sorted will have a white directional arrow in the far right of the column header (see Creation Date above). 3. Select the Project to be viewed by clicking once on the Project ID. 4. Select the Details button. The Project Details dialog box lists all the Cells created for the selected Project and provides a summary of what work has been done with those Cells. The information provided under Last Generation shows the generation method, number of pieces generated, the number of replicates for the sample file, and whether the sample was business purged. The Cumulative Pieces column shows the total number of pieces generated for each Cell. 12 Virtual Genesys Working With Projects - continued Highlighting a specific Cell and then clicking on the More Info… button will display the geographic and demographic parameters used to define that Cell, as well as a more detailed Generation history. If the Summary button is selected, an Exchange Report will open which details information about the Exchanges pulled for the selected Cell. Delete Existing Project 1. To delete a Project, select View Existing Projects from the Project drop down menu or click the The View Existing Project dialog box will appear listing all the Projects for the Current Client. icon. 2. Projects can be sorted by any of the column headers (ID, Name, etc,) by clicking once on the column header. Click again on the same column header to change the direction of the sort (ascending or descending). The active column by which the data is sorted will have a white directional arrow in the far right of the column header (see Creation Date above). Select the Project to be deleted by clicking once on the Project ID. 3. Select the Delete Button. 4. A confirmation box will appear. Select Yes to continue with the delete operation, select No to stop the process. NOTE: Once a Project is deleted it is permanently removed from the system and is no longer accessible or retrievable. 13 Virtual Genesys Working With Cells Cell Overview Once a Project has been created, the next step is to create a Cell (or multiple Cells) within that Project. A Cell would be created for each quota group or each separate geography that will be sampled. For example, if you have a study with a quota of 100 completes in the New York MSA and 100 completes in the Los Angeles MSA, then create a Cell for each MSA. The sample is pulled proportionately to the geography. If you combined the MSA’s into one Cell then the numbers would be pulled proportionately and not equally. Separating the geographies into two Cells allows the user to control the number of records generated for each quota group. As with creating a Project, there are three types of information captured in the Cell dialog box. The first is the “default” or “system” information, second is the “required” information necessary to create the Cell and lastly the “optional” information. “Default” or “system” information includes the Project ID, Cell Date, and DB Version,. This information is automatically supplied by Genesys when the dialog box is displayed and cannot be modified in this dialog box. The “required” information is the Cell ID. The “optional” information is used for descriptive purposes. This includes the Cell Name and Description. Create New Cell Cell ID (Required) The Cell ID is used to name the Cell that will store all of the sampling information. The minimum number of characters is 1 and the maximum is 32 characters. The Cell ID accepts alphanumeric characters. It is suggested that the Cell ID be easily identifiable. That is, we suggest using the Cell geography abbreviated. Project ID (System) The Project ID is the Project in which the Cell is being created. Date (System) The Date Field is a default field that documents the date the Cell was created. The date displayed is the current date, provided the date/time setting on the PC is set to the current date. If the Cell is opened at a later time the date displayed is the date the Cell was created. DB Version (System) The DB Version refers to the Genesys Database version. The Genesys database is updated quarterly. The version can be used to track when a Cell was created and if the current database is being accessed. Cell Name (Optional) The Name field is a descriptive field provided to allow the user to document detailed information about the Cell. This field allows up to 50 alphanumeric characters. Description (Optional) The Cell Description is a field provided to the user to document details about the Cell. The text entered is continually wrapped to the next line. Once the Enter or Return Key is pressed, then the Cell will be created and opened. Information contained in this box is displayed when the Cell is opened at subsequent times. This field allows up to 100 alphanumeric characters. 14 Virtual Genesys Working With Cells – continued OK Button Selecting the OK button creates and opens the Cell. Print Button Once a Cell has been created, selecting the Print button opens the Print Destination Dialog Box. From there you can print the information in the current dialog box to either a printer or to the screen. Cancel Button The Cancel Button closes the box and cancels all operations performed since the time it was opened. Any changes made will be undone and all settings altered will revert to the state they were in before the box was opened. Cell Creation 1. On the Cell menu select Create New Cell or click the Create New Cell icon 2. 3. 4. 5. The Create New Cell dialog box will appear. Enter the Cell ID. If desired, enter the Cell name and a description for the Cell to be created. Select the OK button to create the Cell. The Cell dialog box will appear on the Virtual Genesys desktop. 15 . Virtual Genesys Working With Cells – continued Open Existing Cell 1. On the Cell Menu, Select Open Existing Cell or click the Open Existing Cell icon Existing Cell Dialog Box appears: . The Open 2. Select the name of the Cell to be opened. The list of available Cells can be sorted by Latest Date or Cell ID by using the “Sort by” feature in the bottom right corner. Select the Open button 3. A second Open Existing Cell Dialog Box will appear: Select the OK button to open the Cell. The Cell dialog box will open on the desktop. Note: More than one Cell may be open but only one Cell is active at a time. The active Cell is the Cell window that has focus and is in the foreground. 16 Virtual Genesys Working With Cells – continued Close Current Cell There are several ways available to close an open Cell: 1. Use the menu selection Close Current Cell. 2. Click on the X located in the upper right hand corner of the Cell box. 3. Close the current Project. When a Project is closed, any open Cells are automatically closed. 4. Close Virtual Genesys. When Virtual Windows is closed all open Cells are closed along with the current open Project. Copy Existing Cell The Copy existing Cell option allows existing Cell’s information, except generation history, to be copied to a new Cell. To get this option: 1. Open existing project 2. From the Main Menu Select Cell, then Copy Existing Cell. 3. The Copy Existing Cell module will open This screen displays: Copy Cell From frame - all information from current open project: Client ID - can not be changed Project ID - can not be changed Cell ID - displays selected Cell List box – displays all cells available to be copied Copy Cell To frame – allows user choose Client, Project and cell Client ID – can be changed for domain users only Project ID - can be either created or selected from existing projects DB Version - displays Database version from selected cell, can not be changed Date - displays current date, can not be changed Cell ID, Cell Name, Description - displays information from selected cell, can be changed 17 Virtual Genesys Copy Existing Cell – continued To copy existing Cell: 1. 2. 3. 4. 5. Select the Cell to be copied from the left list box. Select existing Project or create a new Project to which the existing Cell’s information will be copied. Enter the new Cell ID. Enter Cell name and description if desired Select Copy button to start the process. Project and Cell information (From and To) is available through View buttons View Existing Cell The View Existing Cell option is one of several methods available to view detailed information about a Cell or Cells (the geography, demographic overlay and sample generation history) that have been created and worked on for a Project. 1. On the Cell menu select View Existing Cell or click the View Existing Cells icon . 2. The View Existing Cell dialog box appears listing all the Cells created for the current open Project. 18 Virtual Genesys Working With Cells – continued 3. Cells can be sorted by any of the column headers (ID, Name, etc,) by clicking once on the column header. Click again on the same column header to change the direction of the sort (ascending or descending). The active column by which the data is sorted will have a white directional arrow in the far right of the column header (see Creation Date above). 4. To view specific details for a Cell, click once on the Cell to highlight it, then select the Details button. The GEO, DEMO, and PRIZM Definition tabs show the parameters that were used to define the Cell. In the above example [State] – Alaska (02) was used to define the geographic area to be included for the Cell. If an area had been excluded, it would have been displayed in the Exclude box. 19 Virtual Genesys Working With Cells – continued The History tab displays information recorded each time a sample is generated for that Cell: The information recorded includes the following data: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Date and time generated Database version used Generation Method Number of Pieces generated Number of pieces removed Number of replicates Starting replicate number If the sample was Business Purged How many pieces were Purged The Working Bank threshold used 20 Virtual Genesys Working With Cells – continued Delete Existing Cell 1. On the Cell menu, select View Existing Cells or click the View Existing Cells icon Cells dialog box will appear listing all the Cells created in the current open Project. . The View Existing 2. Cells can be sorted by any of the column headers (ID, Name, etc,) by clicking once on the column header. Click again on the same column header to change the direction of the sort (ascending or descending). The active column by which the data is sorted will have a white directional arrow in the far right of the column header (see Creation Date above). 3. Select the Cell to be deleted by clicking once on the Cell ID. 4. Select the Delete Button. 5. A confirmation box will appear. 6. Select Yes to continue with the deletion, select No to stop the process. NOTE: Once a Cell is deleted it is permanently removed from the system and is no longer accessible or retrievable. 21 Virtual Genesys Define Geographic Frame Once a Cell has been created, the next step is to define the frame of the Cell. There are five separate dialog boxes available to define the geographic frame of a Cell. They are the National, Non-National, Zip Code, Enhanced Geography and Congressional District definition boxes. Each definition box encompasses a unique geographic parameter or set of geographic parameters. To define the geographic frame for a Cell, the Cell must be open and active. Within a Project, more than one Cell can be open but only one Cell at a time can be the active Cell. When you open the Define Frame definition box, the name of the Cell will appear in the title bar easily identifying the active Cell that is being defined. The Exchange Type and Working Bank information can be set per Cell. Define Non-National Geographic Frame To define the geography of a Cell based upon a county or larger geographic definition area, select the desired definition from the drop down menu. To access the geographic definitions: 1. Click on the Pull Non-National icon , or from the Define Frame menu select Define Geographic, and then select the geographic parameter that will be used to define the frame. The Non-National Geographic definition box will open. An example is shown below with the Cell name one_1 and the definition being selected is State. 2. Once in the Non-National definition box you can move between the different geographies available by clicking on the different tabs. The left hand side list box displays the geographic definitions available for selection. To quickly get to an item or items, type in the beginning string of the entry for which you are searching in the Quick Search field. Click once on the desired list item to highlight it and click on the Include button or double click the item to move that selection into the Include box on the right hand side. Multiple selections can be made in several ways: Highlight the first selection desired by clicking on it, and then scroll to the next selection. Hold down the CTRL key and click on the next desired item(s). To select all definitions between the first item and the last item desired, highlight the first item, then hold down the SHIFT key and click on the last desired item. You can also click an item to highlight it, then hold down the mouse button and drag the pointer down the list to highlight successive items, or you can select Include All to include all items in the selected list box. Items can also be excluded by placing them in the Exclude list box. 22 Virtual Genesys Define Geographic Frame – continued 3. Once the geographic frame has been defined, choose the Exchange Type and the Working Bank Threshold, and then select the Pull button to have Genesys pull the exchanges that serve the defined geographic area defined. 4. An information box will be displayed showing the number of exchanges pulled that serve the defined geographic area. 5. The exchanges pulled can be viewed by selecting the View Exch’s button. 6. Select the database variables you wish to include by clicking on the individual boxes. Click on the OK button to create and view the View Exchanges Report. The report can now be printed or saved to a file for additional analysis. 7. The Quick Exchanges buttons allow the user to quickly view or save the NPANXX data only. (The Display Exchanges to be Sampled only selection is available here) Non-National Geographic Frame Parameters The Non-National Geographic Frame Parameters are explained in the following section. To access these definition areas, you can click on the Pull Non-National icon then choose the desired area, or select Define Frame from the main menu and then select the desired area.as described in the following sections. How to define a sample by ADI market 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by ADI market. Select Define Frame from the main menu. Select Define Geographic then select ADI from the drop down list. This opens the Define Non-national Geographic frame definition box with the Arbitron ADI tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted ADI(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for Printing. 23 Virtual Genesys Define Geographic Frame – continued How to define a sample by Area Code 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by Area Code. Select Define Frame from the main menu. Select Define Geographic then select Area Code from the drop down list. This opens the Define Nonnational Geographic frame definition box with the Area Code tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted Area Code(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by Area Code Exchange 1. 2. 3. 4. Create a new Project or open an existing Project. Create a new Cell to be defined by Area Code Exchange. Select Define Frame from the main menu. Select Define Geographic then select Area Code/Exchange from the drop down list. This opens the Define Non-national Geographic frame definition box with the Area Code Exchange tab selected. The Cell name will be displayed in the title bar. 5. Click on the down arrow next to the Area Code edit box and select the Area Code for the exchanges to be defined. The Area Code Exchange list box will display all of the Genesys exchanges for the selected Area Code. 6. Define the geographic area by including the targeted Area Code exchanges(s) in the Include or Exclude box. It is possible to define the frame by importing a text file that contains a listing of Area Code Exchanges. Click on the Import button and the following dialog box will open: 7. Use the Browse feature to locate the file to be imported. Indicate the starting position of the Area Code Exchange within the selected file and whether the Area Code Exchanges being imported are to be Included or Excluded. The file can be viewed prior to importing. Click the OK button to import the selected file. 24 Virtual Genesys Define Geographic Frame – continued 8. A range of Area Code Exchanges can also be selected for Inclusion or Exclusion. Click the Input Range button and the following dialog box will open: 9. Type in a range of Area Code Exchanges and select either Include or Exclude and click the OK button. 10. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). 11. An information box will display the number of exchanges pulled that serve the defined geographic area. 12. Select OK. 13. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by Census Division 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by Census Division. Select Define Frame from the main menu. Select Define Geographic then select Census Division from the drop down list. This opens the Define Nonnational Geographic frame definition box with the Census Division tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted Census Division(s) in the Include or Exclude box Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by Census Region 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by Census Region. Select Define Frame from the main menu. Select Define Geographic then select Census Region from the drop down list. This opens the Define Nonnational Geographic frame definition box with the Census Region tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted Census Region(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange. An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. 25 Virtual Genesys Define Geographic Frame – continued How to define a sample by Core Based Statistical Areas 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Create a new Project or open an existing Project. Create a new Cell to be defined by Core Based Statistical Areas. Select Define Frame from the main menu. Select Define Geographic then select Core Based Statistical Areas from the drop down list. Then select from one of the five choices within the Core Based Statistical Areas a. Combined Statistical Areas. b. MET Status Code (MCSA) c. MET Status Code (MSA) d. Metro Statistical Areas/Divisions e. Micro Statistical Areas This opens the Define Non-national Geographic frame definition box with the CBSA tab selected. The Cell name will be displayed in the title bar. On the CBSA tabbed definition box, there is a drop down list containing the five Areas referenced above. The Area selected from the initial drop down list will be the active area when the definition box opens. Use the drop down list to select a different Area. Define the geographic area by including the targeted CBSA(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by County 1. 2. 3. 4. Create a new Project or open an existing Project. Create a new Cell to be defined by County. Select Define Frame from the main menu. Select Define Geographic then select County from the drop down list. This opens the Define Non-national Geographic frame definition box with the County tab selected. The Cell name will be displayed in the title bar. 5. First select the state that contains the counties to be targeted by selecting the down arrow next to the State edit box. From the drop down list select the state. This will populate the list box with the counties for the highlighted state. 6. Define the geographic area by including the targeted counties in the Include or Exclude box. It is possible to define the frame by importing a text file that contains a listing of the County FIPS Codes. Click on the Import button and the following dialog box will open: 26 Virtual Genesys Define Geographic Frame – continued 7. Use the Browse feature to locate the file to be imported. Indicate the starting position of the FIPS Code(s) within the selected file and whether the FIPS Code(s) being imported are to be Included or Excluded. The file can be viewed prior to importing. Click the OK button to import the selected file. 8. A range of FIPS Codes can also be selected for Inclusion or Exclusion. Click the Input Range button and the following dialog box will open: 9. Type in a range of County FIPS Codes and select either Include or Exclude and click the OK button 10. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). 11. An information box will display the number of exchanges pulled that serve the defined geographic area. 12. Select OK. 13. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by DMA market 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by DMA market. Select Define Frame from the main menu. Select Define Geographic then select DMA from the drop down list. This opens the Define Non-national Geographic frame definition box with the Nielson DMA tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted DMA(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by Metropolitan Areas (Old) 1. 2. 3. 4. Create a new Project or open an existing Project. Create a new Cell to be defined by Metropolitan Areas (Old). Select Define Frame from the main menu. Select Define Geography then select one of the Metropolitan Areas (Old) from the drop down list. There are three choices within the Metropolitan Areas (Old): a. Metro/Primary Metro Statistical Areas b. Consolidated Metro Statistical Areas c. MET Status This opens the Define Non-national Geographic frame definition box with the Met Status Code tab selected. The Cell name will be displayed in the title bar. 27 Virtual Genesys Define Geographic Frame – continued 5. On the Metropolitan Areas (Old) tabbed definition box, there is a drop down list box containing the three Areas referenced above. The Area selected from the initial drop down list will be the active area when the definition box opens. Use the drop down list to select a different Area. 6. Once Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). 7. An information box will display the number of exchanges pulled that serve the defined geographic area. 8. Select OK. 9. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by Nielson County Size 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by Nielson County Size. Select Define Frame from the main menu. Select Define Geographic then select Nielson County Size from the drop down list. This opens the Define Non-national Geographic frame definition box with the Nielson County Size tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted Nielson County Size(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by State 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by State. Select Define Frame from the main menu. Select Define Geographic then select State from the drop down list. This opens the Define Non-national Geographic frame definition box with the State tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted State (s) in the Include or Exclude box Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. How to define a sample by Time Zone 1. 2. 3. 4. 5. 6. 7. 8. 9. Create a new Project or open an existing Project. Create a new Cell to be defined by Time Zone. Select Define Frame from the main menu. Select Define Geographic then select Time Zone from the drop down list. This opens the Define Nonnational Geographic frame definition box with the Time Zone tab selected. The Cell name will be displayed in the title bar. Define the geographic area by including the targeted Time Zone(s) in the Include or Exclude box. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. Select Close to close the dialog box, View Exc to view an Exchange Report, or Print to open the Definition Report for printing. 28 Virtual Genesys Define Geographic Frame – continued Defining a National sample There are four predefined areas available for quickly defining a national sample. There are options for 48 and 50 states, both with and without Washington D.C. To define a national sample: 1. Create a new Project or open an existing Project. 2. Create a new Cell to be defined. 3. Select Define Frame from the main menu. 4. Select Define Geographic then select National Selection from the drop down list, or select the The National sample definition window is displayed. icon. 5. Select the National frame desired from the list box on the left and then select the Add button. 6. Once the Cell has been defined, including Working Bank and Exchange Type, select the Pull button to pull the corresponding exchange(s). 7. An information box will then be displayed showing the number of exchanges that were pulled for the defined area. Select the OK button 8. Select then the Close button to close the National definition box, View Exch’s to view an Exchange Report, or Print to open a Definitions Report for printing. How to define a sample by ZIP Code There are three steps required to define a sample by ZIP Code. The first step involves defining the ZIP Code Area. The second step requires that a Coverage Report be run to review the coverage and incidence for the Area Code Exchanges serving that ZIP Code Area. Lastly, a Cutoff based upon coverage and incidence is applied that best suits the objectives of the Project. 29 Virtual Genesys Defining a Frame by Zip Codes – continued Defining the ZIP Codes 1 2 3 4 Create a new Project or open an existing Project. Create a new Cell to be defined by ZIP Code. Select Define Frame from the main menu. Select Define Geographic then select ZIP Code from the drop down list and Define ZIP Code Area from the ZIP Code Menu, or click on the ZIP Code icon Define Area tab. 5 6 . This opens the ZIP Code definition box at the Define the geographic area by including the targeted ZIP Code(s) in the include box. The ZIP codes to be included can be specified in a number of ways. The first method is to select the state the ZIP codes correspond to; the ZIP codes for that state are then displayed in the list box below the state. To quickly get to an item or items, type in the beginning string of the entry being searched for. Once the ZIP codes are displayed, individual ZIP codes can be selected by double clicking on the desired item which immediately adds that ZIP code into the right hand list box. Alternatively, multiple selections can be made in one of three ways. a) Highlight the first selection by clicking on it b) Scroll to the next selection c) To select just that definition hold down the CTRL key and click on the desired item, continue selecting additional items by holding the CTRL key down until all desired items have been selected. d) To select all definitions between the first and last items desired, hold down the SHIFT key and click on the first item then the last item. e) Multiple ZIP Codes can also be selected by clicking on a ZIP code to highlight it, holding down the mouse button and dragging the pointer down the list, highlight each ZIP code in succession 8. Click on the Add button to complete the selection process 30 Virtual Genesys Defining a Frame by Zip Codes – continued ZIP code areas can also be defined by providing a range of ZIP Codes. To do so, select the Input Range Button and enter the starting and ending range of the ZIP Codes that are desired. Select the OK button. Lastly, ZIP codes can be defined by importing a text file containing the list of ZIP codes that are desired. Select the Import button and the following dialog box opens: Use the browse button to locate the file to be imported. Specify the starting position within the selected file of the ZIP codes. The file can be viewed prior to importing Click the OK button to import the ZIP codes from the selected file. When using the input range or import file functions a message box may be displayed notifying you that some of the ZIP codes were not added. This occurs when the ZIP codes requested are not defined in the Genesys database1. 9. Once the Cell has been defined including the Exchange Type and Working Bank Threshold, select the Pull button to pull the corresponding exchange(s). 10. An information box will display the number of exchanges pulled that serve the defined geographic area. 1 ZIP Codes that are not included in the Genesys database are those that do not have any residences associated with them, i.e., PO Box only ZIP codes or Business only ZIP codes. There are some ZIP Codes that, while they are included in the database, cannot be viewed within Genesys. This condition occurs when the ZIP Code in question does not have enough listed households for it to be assigned as one of the primary six ZIP Codes for an exchange. 31 Virtual Genesys Defining a Frame by Zip Codes – continued Generating the Coverage Report 1 From the ZIP Code definition box select the Create Coverage Report and Define Cutoff Tab. The default selection is set to Coverage Report but reports detailing the Percent of ZIP Code Compromising the Frame and the Percent of ZIP Code Included in the Frame can also be selected. The user can also choose to include in the report only those exchanges that are to be sampled. Select the Report Format from the drop down list; PDF, XLS, or HTM and then click the Run button to create and view the ZIP Code Reports. 32 Virtual Genesys Defining a Frame by Zip Codes – continued Applying the Cutoff After reviewing the generated report, a Cutoff must be defined. The Cutoff can be applied on the Report tab or by using the Cutoff Manager. To apply the Cutoff from the Report Tab, enter the incidence level at which exchanges on the report qualify at the determined cutoff point. Select the Apply button. A message box like the one shown below will be displayed giving the original number of exchanges, the number excluded and the number retained. Click on the OK button to close the Information box 33 Virtual Genesys Defining a Frame by Zip Codes – continued Applying the Cutoff – continued Clicking the Reset button will remove any Cutoffs applied and will restore any exchanges that had been excluded. Clicking the History button can generate a history of applied Cutoffs. After running the coverage report and applying the Cutoff, the exchanges can be viewed by selecting the View Exch button. The following dialog box will open: 11. Select the variables you would like included in the Exchange Report and if you would like to include in the Report only those exchanges to be sampled, then click the OK button. The Exchange Report will open and can be printed or saved as an Excel or ASCII file for further analysis. The Quick Exchanges buttons allow the user to quickly view or save the NPANXX data only. (The Display Exchanges to be Sampled only selection is available here) When done, close the Exchange Report, close the variables window, and then close the ZIP code definition window 34 Virtual Genesys Defining a Frame by Zip Codes – continued Cutoff Manager To apply the Cutoff using the Cutoff Manager, slide either the Incidence or the Coverage slider and you can see the impact on your frame. The box in the upper right hand corner will show you details on where the slider is located and the impact on your frame. Use the Apply button to select your desired Cutoff. The Reset button will remove any previously applied Cutoff. The History button will inform you what, if any, Cutoff is currently being applied. Use the Print button to print out Graph image. The Details button provides a printable report on incidence/coverage/ZIP Codes included in and/or excluded from the frame. 35 Virtual Genesys Defining a Frame by Zip Codes – continued Applying the Cutoff – continued The View Map button will display a map of your ZIP Code sample frame at the current Cutoff level. The map will indicate which ZIP Codes are served by the exchanges in the frame (Green), which ZIP Codes you have selected are covered by the exchanges remaining in the frame (Yellow), and which ZIP Codes that were originally in the frame have been eliminated at your selected incidence Cutoff (Red). It also displays the overall expected incidence and coverage. You can print this map from the File menu item. 36 Virtual Genesys Defining a sample by Enhanced Geography This module allows the user to define a Cell’s geography by any combination of FIPS County Codes, ZIP Codes, and/or Census Tracts. The first step in this process is to define the Geographic Area itself. The second step is to run a coverage report to review the coverage and incidence of the Area Code-Exchange combinations serving the Geographic Area. The third and final step is to apply a Cutoff to select the exchanges that best suit the objectives of the Project. Note: with this module, the final geography for a Cell is the net of all the defined geographic components for that Cell. Selecting the Geography 1 2 3 4 5 Create a new Project or open an existing Project. Create a new Cell to be defined by Enhanced Geography. Select Define Frame from the main menu. Select Define Geographic then Enhanced Geography, and then select Define Geographic Area. Select County, ZIP Code, or Census Tract from the Define drop down list box under Define Area. a) If you select County, select the state and county(s) you wish to define and click Include. b) If you select ZIP Code, select the state and then the ZIP Code(s) you wish to define and click Include. c) If you select Census Tract, select the State, County, and Census Tract(s) you wish to define and click Include Repeat Step 5 until you have included all of the geographic components you wish to define. 37 Virtual Genesys Defining a sample by Enhanced Geography – continued 6 Another method available for defining the geography of a Cell is by importing data from a text file. You may import from multiple text files. The only constraint is that the contents of each text file must be of the same type of geography (i.e. one file of ZIP Codes and one file of FIPS codes). Select the Import button and the following dialog box will open: 7 Select Definition type, click OK and another dialog box will open: Use the Browse button to locate the file to be imported, select the starting positions of the ZIP or FIPS codes or Census Tract within the file and click OK. It is possible to view the contents of the file before importing by clicking the View File button. 8 You can also select a range of Zip Codes or County FIPS codes by selecting the Input Range button. Click the Input Range button and the following dialog box will open: 38 Virtual Genesys Defining a sample by Enhanced Geography – continued 9 Select either ZIP Code or County FIPS, click OK and another dialog box will open: 10 Type in a range of ZIP or FIPS codes, select whether they are to be Included or Excluded, and click OK 11 Once the geographic Cell has been defined by any of these methods, and the Exchange Type and Working Bank Threshold defined, select the Pull button to pull the corresponding exchange(s). 12 An information box will display the number of exchanges pulled that serve the defined geographic area. 13 Click ok to close the box. Generating the Coverage Report Select the Create Coverage Report & Define Cutoff Tab, select the Report Format and then select the Run button to create and view the Enhanced Geography Coverage Report. 39 Virtual Genesys Defining a sample by Enhanced Geography – continued Applying the Cutoff 1. After reviewing the generated report, a Cutoff must be defined. The Cutoff can be applied under the Report Tab or by using the Cutoff Manager. To apply the Cutoff under the Report Tab, enter the incidence level at which exchanges on the report qualify at the determined cutoff point. 2. Select the Apply button. A message box like the one shown below will be displayed giving the original number of exchanges, the number excluded and the number retained. Click on the OK button to close the Information box. 3. Clicking the Reset button will reset the Cutoff. This will remove any Cutoffs applied and will restore any exchanges that had been excluded. Clicking the History button can generate a history of applied Cutoffs. After running the coverage report and applying the Cutoff, the exchanges can be viewed by selecting the View Exch’s button. The following dialog box will open: 12. Select the variables you would like included in the Exchange Report and click the OK button. The Exchange Report will open and can be printed or saved as an Excel or ASCII file for further analysis. The Quick Exchanges buttons allow the user to quickly view or save the NPANXX data only. (The Display Exchanges to be Sampled only selection is available here) When done, close the Exchange Report, close the variables window, and then close the Enhanced Geography window. 40 Virtual Genesys Defining a sample by Enhanced Geography – continued Cutoff Manager To apply a Cutoff using the Cutoff Manager, slide either the Incidence or the Coverage slider and you can see the impact on your frame. The box in the upper right hand corner will show you details on where the slider is located and the impact on your frame. Use the Apply button to select your desired Cutoff. The Reset button will remove any previously applied Cutoffs. The History button will inform you what, if any, Cutoff is currently being applied. Use the Print button to print out Graph image. 41 Virtual Genesys Defining a sample by Congressional District There are three steps to defining a sample by Congressional District. Step one is to define the Congressional District Area. The second step is to run a Coverage Report to review the coverage and incidence of the Area Code Exchanges serving the Congressional District Area. Finally, a Cutoff is applied that best suits the objectives of the Project. 1. 2. 3. 4. Create a new Project or open an existing Project. Create a new Cell to be defined by Congressional District. Select Define Frame from the main menu. Select Define Geography then select Congressional District from the drop down list and Define Congressional District Area from the Congressional District Menu, or select the the Congressional District definition box at the Define Area tab. icon This will open 5. Define the geographic area by adding the targeted Congressional District(s) to the include box. 6. Once the Cell has been defined and the Exchange Type and Working bank Threshold set, select the Pull button to pull the corresponding exchange(s). 7. An information box will display the number of exchanges pulled that serve the defined geographic area. Select OK. 42 Virtual Genesys Defining a sample by Congressional District – continued 8. Select the Create Coverage Report & Define Cutoff Tab. Select the Report Format and then select Run button to create the Congressional District Coverage Report. 9. After reviewing the report, a Cutoff must be applied. This can be done from the Report Tab or by using the Cutoff Manager. On the Report Tab, enter the incidence of the exchange on the report at the determined cutoff point. 10. Select the Apply button. A message box will appear displaying the original number of exchanges, the number excluded and the number retained. Select the OK button. 43 Virtual Genesys Defining a sample by Congressional District – continued 11. Clicking the Reset button will reset the Cutoff. This will remove any Cutoffs applied and will restore any exchanges that had been excluded. Clicking the History button can generate a history of applied Cutoffs. After running the coverage report and applying the Cutoff, the exchanges can be viewed by selecting the View Exch’s button. The following dialog box will open: 13. Select the variables you would like included in the Exchange Report and click the OK button. The Exchange Report will open and can be printed or saved as an Excel or ASCII file for further analysis. The Quick Exchanges buttons allow the user to quickly view or save the NPANXX data only. (The Display Exchanges to be Sampled only selection is available here) When done, close the Exchange Report, close the variables window, and then close the Enhanced Geography window. 44 Virtual Genesys Defining a sample by Congressional District – continued Cutoff Manager To apply a Cutoff using the Cutoff Manager, slide either the Incidence or the Coverage slider and you can see the impact on your frame. The box in the upper right hand corner will show you details on where the slider is located and the impact on your frame. Use the Apply button to select your desired Cutoff. The Reset button will remove any previously applied Cutoffs. The History button will inform you what, if any, Cutoff is currently being applied. Use the Print button to print out Graph image. 45 Virtual Genesys Overlaying Demographics The Demographic module in Virtual Genesys provides to the user the ability to narrow the set of exchanges defining the sample frame by only including those that meet specific demographic criterion. There are two different ways to target demographics in Virtual Genesys. Demographic Distribution The first process entails creating a demographic distribution report targeting one of the following five demographic categories: 1. Age of Population 2. Race of Population 3. Household Income 4. Percent of Housing Occupancy (Home) 5. Percent of College Graduates (Education) The report classifies each exchange into (one of twenty) 5 percent incidence breaks based on the exchange’s distribution of households across the selected demographic. A cut-off is then applied on the set of exchanges that best suits the objectives of the Project. Demographic Median Targets The second process entails selecting exchanges by targeting one of the following four median demographic values assigned to each exchange: 1. Average Rent 2. Median Income, 3. Median Home Value 4. Median Years of Education Exchanges are selected by specifying a range of values for the selected variable that best suits the objectives of the Project. Targeting by using Demographic Distribution Each demographic category is broken down into several variable breaks. A complete listing of the variable breaks is provided at the end of this chapter. There are several steps that must be completed prior to performing a Demographic overlay. A Project and Cell must be created or already exist and the geographic area for the Cell must have already been defined. To perform a Demographic overlay: 1. 2. 3. 4. Create a new Project or open an existing Project. Create a new Cell and define the geography or open an existing Cell with the geography already defined. On the Define frame menu select Overlay Demographics. Select Create Report and then select the one of the five available Demographic Variables. 46 Virtual Genesys Overlaying Demographics - continued Targeting by using Demographic Distribution - continued The Demographic category you selected appears in the Demographic Types list box. You may change the Demographic category you want to target by selecting the down arrow and then the new Demographic category. As you select a new Demographic category, the different variables for that Demographic will appear in the Demographic Items box. This window can also be opened by selecting the icon. 5. In the Demographic Items box, highlight the desired item(s) that you want to target. 6. Select the Demographic Distribution Report format and type: Comprehensive The comprehensive report provides the following information in 5 percent cut-off intervals from 100 percent (highest incidence/lowest coverage) down to 0 percent (lowest incidence/highest coverage): a) Number of Exchanges – lists the number and percent of exchanges that are included in the frame at the individual cut-off level. b) Cumulative Exchanges – lists the total number of exchanges at the specific cut-off level. c) Target – provides the estimated number of target households, coverage and incidence at the individual cut-off level. d) Cumulative Target – provides the total estimated number of target households, cumulative coverage and cumulative incidence. These are the figures of most importance in determining where a cut-off should be applied. e) Non-Target – lists the estimated number of non-target households, coverage and incidence at the individual cut-off level. f) Cumulative Non-Target – provides the total estimated number of non-target households, coverage and incidence at the specific cut-off level. g) Household – lists the number of total households and coverage at the individual cut-off level. h) Cumulative Households - provides the total number of total households and coverage at the specific cut-off level. 47 Virtual Genesys Overlaying Demographics - continued Summary The summary report simply lists the cumulative incidence and coverage figures for each of the 5 percent cut-off levels. 7. Select the Run button to compile the report. 8. Once the demographic distribution report has been reviewed a Cutoff value must be defined. A Cutoff can be defined applied either on the Create Report & Define Cutoff Tab or by using the Cutoff Manager. 9. On the Create Report & Define Cutoff Tab, enter the minimum acceptable percentage (Cutoff) 10. Enter the maximum acceptable percentage (Cutoff). The default value is 100 11. Select the Apply button. A message box will appear summarizing the original number of exchanges, the number excluded and the number retained. 12. Clicking the Reset button will remove the Demographic Overlay for the current category. Clicking the Reset All button removes the Demographic Overlay for all categories. Both actions will restore any exchanges that were excluded for the respective Overlay. Clicking the History button will generate a history of Demographic Overlays. 13. Select OK to close the message box. 14. Select Close to close the Demographic Overlay definition box. Cutoff Manager To use the Cutoff Manager, slide either the Cutoff or the Coverage slider and you can see the impact on your frame. The box in the upper right hand corner will show you details on where the slider is located and the impact on your frame. Clicking the Reset button will remove the Demographic Overlay for the current category. Clicking the Reset All button removes the Demographic Overlay for all categories. Both actions will restore any exchanges that were excluded for the respective Overlay. Clicking the History button will generate a history of Demographic Overlays. Use the Print button to print out Graph image of the Overlay. 48 Virtual Genesys Overlaying PRIZM Codes – continued Categories and Breaks The Age and Race demographics are population-based variables derived from current year estimates. The Income and Housing Occupancy demographics are household-based variables derived from current year estimates. Percent College Graduates is based on population 18+. AGE INCOME RACE 0-17 18-24 25-34 35-44 45-54 55-64 65 Plus 0 < 10K 10K < 15K 15K < 25K 25K < 35K 35K < 50K 50K < 75K 75K < 100K 100K Plus Asian/Pacific Islander Black (non-Hispanic) Hispanic White (non-Hispanic) 49 % HOUSING OCCUPANCY Owner Occupied Rented/Other EDUCATION % College Grads Virtual Genesys Targeting by using Median Demographic Values There are several steps that must be completed prior to targeting demographics by using median demographic values. A Project and Cell must be created or already exist and the geographic area for the Cell must have already been defined. To select exchanges by targeting one of the median demographic values: 1. Create a new Project or open an existing Project. 2. Create a new Cell and define the geography or open an existing Cell with the geography already defined. 3. On the Define Frame menu select Overlay Demographic. 4. Select Median Targets and then the demographic variable that is desired, or click the 5. Enter in the minimum and maximum values for the range you want to define. icon. 6. Select the Apply button. A message box will appear summarizing the original number of exchanges, the number excluded and the number retained. 7. Select OK to close the message box. 8. Clicking the Reset button will remove the Demographic Overlay for the current category. Clicking the Reset All button removes the Demographic Overlay for all categories. Both actions will restore any exchanges that were excluded for the respective Overlay. Clicking the History button will generate a history of Demographic Overlays. 9. Select Close to close the Demographic Median Target definition box. Overlaying PRIZM Codes The Virtual Genesys PRIZM module provides the user the ability to narrow the set of exchanges defining the sample frame by only including those that meet a specific PRIZM cluster criterion. The PRIZM cluster system is a social-economic coding scheme consisting of 66 cluster codes developed and maintained by Claritas. The Virtual Genesys PRIZM module consists of a household distribution across the 66 cluster codes for each residential exchange. The process of targeting PRIZM Codes entails selecting a set of cluster codes for an existing geographic Cell and then generating a PRIZM Coverage Report. A Cutoff is then applied on the set of exchanges that best suits the objectives of the Project. There are several steps that must be completed prior to performing a PRIZM overlay. A Project and Cell must be created or already exist and the geographic area for the Cell must have already been defined. To perform a PRIZM overlay: 15. Create a new Project or open an existing Project. 16. Create a new Cell and define the geography or open an existing Cell with the geography already defined. 17. On the Define frame menu select Overlay PRIZM Code. 18. Select Create Report, or click the icon 50 Virtual Genesys Overlaying PRIZM Codes – continued 19. Define the PRIZM codes to target. To quickly get to an item or items, type in the beginning string of the entry being searched for. Highlight the PRIZM code(s) from the left side list box. Select the Add button to move the codes to the include box on the right. 20. At the bottom of the window, select the Report Format, and then select Run to create the report. After reviewing the report and determining the Cutoff point based on the Project objectives, select the Define Cutoff & PRIZM Reports tab. 51 Virtual Genesys Overlaying PRIZM Codes – continued 21. Enter the minimum acceptable incidence. 22. Select the Apply button. A message box will appear displaying the original number of exchanges, the number excluded and the number retained. 23. Select OK to close the message box. 24. Clicking the Reset button will reset the Cutoff. This will remove any Cutoffs applied and will restore any exchanges that had been excluded. Clicking the History button can generate a history of applied Cutoffs 25. The bottom half of this window is the PRIZM Distribution Reports screen. The data in a PRIZM Report can be displayed in three different formats: a. Distribution by Prizm cluster (Ascending by cluster code) b. Distribution by Prizm cluster (Descending by cluster code c. Distribution by Prizm social group 26. Select the desired Report Format and select the Print button. This will open the PRIZM Distribution Report. 27. Click the in the upper right corner to close the report, then click Close to close the PRIZM definition window. 52 Virtual Genesys Overlaying PRIZM Codes – continued Cutoff Manager Alternately, a Cutoff can be defined by using the Cutoff Manager. To use this tool, slide either the Incidence or the Coverage slider and you can see the impact on your frame. The box in the upper right hand corner will show you details on where the slider is located and the impact on your frame. Use the Apply button to select your desired Cutoff. The Reset button will remove any previously applied Cutoffs. The History button will inform you what, if any, Cutoff is currently being applied. Use the Print button to print out Graph image. 53 Virtual Genesys Generation of Sample In order to generate sample, a Project and Cell(s) must have been previously created. Generation is a two-step process. The first step entails reviewing detailed information about the set of exchanges that define the sample frame. This step allows you to alter the Measure of Size (MOS) of the sample. The information compiled here is used in the second step of the generation process where the amount of sample to generate and the method of generation are specified along with a number of other parameters. To generate sample, select Generate (and then Random) from the Main Menu bar or select the Generate icon . This opens the Cell Statistics dialog box (shown below), the first of two dialog boxes contained in the Generation routine. The Cells displayed are from the current Project only. In order to generate sample, the Cell Statistics of the Cell you want to generate sample for must be calculated. This process populates the hit rate table. Calculating Cell Statistics 1. Select a Cell in the Cells list box by either double clicking on one of the Cells listed or by highlighting one and selecting the Calculate button. This will calculate the Cell Statistics and populate the Hit Rate Table. 54 Virtual Genesys Generation of Sample – continued At this point, Virtual Genesys provides the ability to alter the MOS. These changes should be made carefully based on the objectives of the Project as they can have a serious impact on the sample produced. The default MOS for MOD1 is Total Households. Adjusting the MOS has no affect on the RDD methodology. If a Cell has had a Demographic Overlay applied, the MOS will calculate based on that overlay and will be reflected in the Measure of Size field at the top of the Hit Rate window Adjusting the MOS 1. Select the Add MOS button. 2. Highlight the demographic category you want to use as your Measure of Size. The ranges for some of the Demographic categories will appear in a second list box to the right. Highlight the range(s) you want to use as your MOS. 3. Select the OK button. You will be prompted with an information box confirming your changes. Select Yes to continue. New Cell Statistics will be calculated and the hit rate table will be updated to reflect the new MOS. The Hit Rate Table provides estimated Household Hit Rates (and incidence rates for targeted and small areas frames) for the two Virtual Genesys generation methods; RDD, and MOD1. The hit rates will vary based on the MOS used and the method of generation selected. Please refer to the GENESYS Methodological Documentation for a detailed description of the generation methodologies and the affects of adjusting the Measure of Size. The first part of the Hit Rate table consists of four columns of data. These figures are an estimate of what percent of the generated sample will yield a household contact (prior to any additional screening). 55 Virtual Genesys Generation of Sample - continued The four columns in the Hit Rate Table are segmented based on Total Household (Total HH) and Target Households (Target HH). 1. Total HH as MOS - Any: represents an estimated percent of the sample that will be a Household. For MOD1, the MOS is Total Households. 2. Total HH as MOS - Target: represents an estimated percent of the sample that will not only be a Household, but will also be a specific type of household based on the MOS. For MOD1, the MOS is Total Households (i.e. the exchanges are sampled based on the number of Total Households they serve). 3. Target HH as MOS - Any: represents an estimated percent of the sample that will be a Household. For the Modified Methods, the MOS is Target Households and the exchanges are sampled based on the number of Target Households they serve. 4. Target HH as MOS - Target: represents an estimated percent of the sample that will not only be a Household, but will also be the type of household specified. For the modified methods, the MOS is Target Households, and the exchanges are sampled based on the number of Target Households they serve. The second section of the Hit Rate Table shows the Maximum Sample Yield for each generation method. This is the maximum number of 10-digit phone numbers that can be generated from the selected Cell. The maximum sample yields vary based on the generation method used (RDD, MOD1) and whether the MOS is Total Households (Any) or Target Households. With the RDD method, the Maximum Sample Yield is always based on the total number of working banks. This figure is simply calculated by “Working Banks” x 100. With MOD1 method, the Maximum Sample Yield will always be less than the RDD method since with these methodologies; telephone numbers have unequal probabilities of selection. The third part of the table displays exchange and household information for the selected Cell. 56 Virtual Genesys Generation of Sample - continued Number of Exchanges in Frame: This is the total number of exchanges for the selected Cell based on the defined geographic/demographic parameters and working bank threshold. It is from this set of exchanges the sample will be generated. Number of Exchanges to be Sampled: This is the total number of Exchanges still included in the frame after the Working Bank Threshold and any Cutoffs have been applied. It is from these exchanges the sample will be generated. Number of Total HH’s: This is the estimated number of total households that the exchanges for the selected Cell serve. Number of Target HH’s: If the MOS is not Total Households, then this figure represents the total number of target households for the selected Cell as defined by the MOS. Number of Working Banks: This is the total number of 100-series banks that are considered working for the selected Cell. Working Bank Threshold: (also known as bank density) This is the number of listed households that a 100-series bank must contain in order for that bank to be considered a Working Bank. Once the Hit Rate Table has been populated and the MOS and Working Bank Threshold decided upon, the next step is to generate numbers. Specifying Sample Parameters and Generating Sample Select the Next button. This will move you from the Cell Statistics screen to the Generate screen. This screen contains a number of fields, which define the final output specifications for the sample. 57 Virtual Genesys Generation of Sample – continued Generation Parameters: 1. Sample Format – The format file layout to be used during Generation (see Sample Format pg X) 2. Pieces to Generate – Virtual Genesys uses the following equation to calculate the number of pieces to generate. Number of Pieces = (Number of Interviews * Sample Rate)*(100/ Expected Incidence) 3. Do Not Store - With this feature selected, the Business and PCI Purge (if licensed) and Unduplicate features are unavailable and data about the Sample generated is not stored to the Virtual Genesys database. This can improve response time when generating a large amount of pieces. Phone numbers generated using the Do Not Store feature can subsequently be stored into Database by using the Store to Database feature available from the Utilities menu. 4. Number of Interviews - This is the number of interviews wanted to complete for this Cell, or the quota of completes for this Cell. This number must be greater than (or equal to) 1. 5. Expected Incidence -The incidence rate is the estimated percent of household contacts that will qualify for the survey (based on any screening questions in the survey document.) The incidence rate is entered as a whole number with up to 1 decimal place. Accepted ranges are 0.5 to 100.0 6. Sample Rate - The Sample Rate is the number of sample pieces needed to obtain a completed screen. A screen is defined as someone who will answer your qualifying questions, even though they may not qualify for the survey. In order to determine what the sample rate should be, you need to take into account the Hit Rate (i.e. percent of the sample that will be a household), expected refusal rate and any call rules (reflecting no answers, call backs, busies, etc.) The Sampling rate is entered as a whole number with up to one decimal place. Accepted ranges are 1.0 to 100.0. replicates 7. Number of Reps (Replicates) - A replicate is a representative subset of the entire sample file, where each of these subsets is representative of the original sample file. For example, if 10% of your entire sample file was in California, then 10% of the phone number in each replicate will also be in California. The number of replicates is entered as a whole number (no decimals). Accepted ranges are 1 to 999.The number of replicates entered must be less than or equal to the number of pieces that will be generated. 8. Starting Replicate - The Starting Replicate number default is 1, and unless you change this, the replicate number assignment will begin with 1.For example, if the number of replicates specified is 10 and the starting replicate number is 1 then the sample will be put in 10 replicates numbered 1 to 10.Another example, if the number of replicates specified is 10, but the starting replicate number is set to 5, then the Sample file will be put into 10 replicates numbered 5 to 14.This option to change the starting replicate number is valuable when generating additional sample for a particular Cell. 9. Method of Generation - There are two generation methods to choose from when generating random digit dialing samples in Virtual Genesys. The standard Virtual Genesys RDD methodology produces a strict single stage, EPSEM (Equal Probability of Selection Method) sample of residential telephone numbers. In other words, a Virtual Genesys RDD sample ensures an equal and known probability of selection for every residential telephone number in the sample frame. In some situations, a sampling methodology other than a strict EPSEM RDD may prove beneficial. Virtual Genesys provides an alternative RDD procedure that results in probability samples of telephone households. This method is more efficient in that it yields slightly higher proportions of households than a strict RDD methodology. While an EPSEM assigns a known and equal probability of selection to each telephone number, modified generation procedures provide a known but unequal probability of selection. The MOD1 sample generation method increases efficiency by over-sampling telephone exchanges with higher densities of households, and decreases the sampling rate in those with lower densities. PCI purging (if licensed) are additional options that may be specified. 58 Virtual Genesys Generation of Sample – continued Additional Parameters 1. Business Purge – If licensed, this option is provided to Genesys users who choose to remove Businesses numbers from their sample file. 2. PCI Purge – If licensed, this option is provided to Genesys users who choose to remove these numbers from their sample file. PCI (Private Citizens Incorporated) is a database of respondents who do not wish to be called by Market Researchers or Telemarketers. 3. Unduplicate -Unduplicate compares telephone numbers against previous generated samples or a know ASCII file and removes duplicate records from the generated sample. **Numbers removed during the previous three steps can be replaced by selecting the Replace Purged Numbers checkbox that appears when any of these options are selected** 4. Sort - The Sort utility enables the user to sort their Genesys sample file by any field that was included in the Sample Format layout. Multiple fields can be specified along with the order and direction in which each of those fields should be used to sort the file. Select the sort fields in the order you’d like them to appear or select Randomize sort. Select ascending or descending by clicking in the Direction column for the desired field. 5. Save Sample File with Header – Includes Sample Format Layout field headers in Sample file. This option is only available for Sample Format Layouts that use Comma and Tab separated delimiters. 6. Include UDF’s - UDF stands for User Defined Field. If the Sample Format Layout (listed at the top of the dialog box) contains a UDF this checkbox will automatically be marked. If there is no UDF in the Sample Format Layout this option will be grayed out. If Include UDF’s is selected, a dialog box will open so you can input the desired data in the UDF’s. The fields will be displayed in the order they appear in the layout. 59 Virtual Genesys 7. Frequency Report - Frequency reports can be generated on any parameters that have been included in the Sample Format Layout. Frequency reports detail how often a given parameter appears in a sample file and can enable the user to perform quality control checks to ensure that certain information was included in the sample file. A dialog box will open so you can select the parameters: Once the report opens, there will a drop down list so you can view each parameter selected. The report lists each row of data by number in the far left column 60 Virtual Genesys Generation of Sample – continued Once all the generation parameters have been defined, generation of the sample can proceed. 1. Select the Generate button to start generation and an Explorer type dialog box will open. Here you need to name the file and select a directory where it will be stored. By default, Virtual Genesys will open the directory where the last sample file was stored. 2. Enter a unique file name and click Save and generation will commence. 3. When the Sample generation has completed, an information box will be displayed indicating how much Sample was generated. If you selected business purge or PCI purge, the number of pieces removed from the sample will be displayed as well. Click OK to close the information box. 4. During the generation process, you will have the option to stop the process by selecting the Stop Generation button, which appears only during the actual sample generation. The button will appear at the bottom of the Generate window: 5. If this button is selected, a confirmation box will open asking if you are sure you want to stop generation. Select Yes to stop the generation 6. An information box will appear stating that generation was cancelled. Select OK to close info box. 7. Click the Close button to exit the Generation module. 61 Virtual Genesys Default System Settings On the main menu, the Defaults drop down allows the user to modify certain System Defaults to minimize the amount of information that must be entered during the process of generating sample. These settings determine the default values displayed and used when generating sample. Many can be changed or overridden at the generation phase of Virtual Genesys. The System defaults are on a per client basis and should be carefully considered before making any changes. The Default System Settings are: 1. 2. 3. 4. 5. Database Version Sample Formats Working Bank Threshold Exchange Type Measure of Size Database Version 1. On the Defaults menu select Database Version 2. Use the drop down list to select the desired database from the available choices. 3. Select OK to close the definition box 62 Virtual Genesys Sample Formats The Sample Format menu allows users to define and customize sample format layouts. Sample format layouts can be created for each client, each study, etc. It is recommended that the telephone number be the first variable or field in the sample format layout and that it start in column one. The only required field for sample layouts is Telephone Number. The Default Sample Format becomes the default layout during generation. The sample format layout to be used at generation can only be changed on the generation screen or by changing the default Sample Format. Creating a Sample Format 1. On the Defaults menu, select Sample Formats. A dialog box will open showing all available sample formats for the current client. The list can be sorted in ascending order by Date created or by Name: 63 Virtual Genesys Default System Settings – continued 2. Select the New button to create a new sample format 3. Click on the File Name edit box and enter the desired name of the new format layout. 4. Select the items to include in the sample layout from the left-hand side list box. This can be done by: a. Double clicking on the desired field or variable or, b. Clicking once on the field or variable and then select the Append button. c. Clicking once on the filed or variable and then select he Insert button to place new variable between existing variables. 5. Select the Field Delimiter to be used to separate fields in the layout. 6. Select the OK button to save your format layout. 7. Select the Close button to close out the definition box. Changing an existing Sample Format Layout 1. On the Defaults menu, select Sample Formats to open the definition box. 2. Select the Sample Format Layout to be modified and then select the Edit button. 3. To Append variables or fields to the end of the Sample Format Layout select the item from the list box on the left hand side by either clicking twice on the item or click once and select the Append button. 4. To Insert an item into the Sample Format Layout: a) In the list box on the right hand side, highlight the variable in front of which the new variable will be inserted b) From the list box on the left hand side click on the desired variable and then select the Insert button. 5. To remove an item from the Sample Format Layout, select the field or variable in the list box on the right hand side and then select the Remove button. 64 Virtual Genesys Default System Settings – continued Modifying the starting Columns in the Sample Format Layout 1. On the Defaults menu, select Sample Formats to open the definition box. 2. Select the Sample Format Layout to be modified and then select the Edit button. (Note: The field delimiter setting must be set to None in order to modify the starting columns of a field.) 3. In the right hand list box, highlight the field for which you wish to modify the starting column and select the Edit button. The Field Attributes box will open with the Field Name that was selected and the current setting for the starting position of that field. 4. Enter the value of the new column to start the field in and select the OK button to record the change. 5. The field selected will now start in the column specified and all fields following will be automatically adjusted to reflect the change. 6. Select the Save button to permanently save your changes. You will get a dialog box confirming your change(s). Click OK to close the dialog box. 7. Select the Close button to exit the definition box. Setting the Default Sample Format Layout 1. On the Defaults menu, select Sample Formats to open the definition box. 65 Virtual Genesys Default System Settings – continued 2. The current default Sample Format Layout is displayed in the text box labeled Default. 3. To set another format layout as the default, highlight the desired layout in the list box and select the “Set Default” button. The text box displays the layout that was just selected as the Default. User Defined Fields in the Sample Format Layout A User Defined Field (UDF) is a variable or field provided with the Sample Format Utility that allows the user to define his or her own variable(s) to add to a sample file during generation. For example, if it was desired to append a code of “01” to each sample record, then a UDF could be specified in the sample format file with that value. During sample generation, each record would have the value from the UDF field encoded into the sample record. Genesys supports the definition of up to five UDF’s in a Sample Format Layout. It is during the generation specification phase that the user is prompted for the data to be added to the UDF, this occurs for every UDF defined in the sample format layout. Each UDF can vary in length from a single column up to a maximum length of 20 columns. To add one or more User Defined Fields to the end of an existing Sample Format Layout: 1. On the Defaults menu, select Sample Formats to open the definition box. 2. Select the Sample Format Layout to be changed and then select the Edit button. 3. Scroll to the bottom of the list box on the left hand side until the User Defined Fields appear. Click on the appropriate UDF and then select the Append button. This opens the UDF Fields Attribute box that provides an option for setting the desired length for the field. 4. Enter the desired starting position and the length for the field. 5. Select OK to have the field added to the sample format layout or Cancel to not add the field. 66 Virtual Genesys Default System Settings – continued Working Bank Threshold The Working Bank Threshold is the number of listed households required for a Working Bank to be active and eligible for inclusion during generation of a sample. The Working Bank Threshold can be set from a value of one (1) up to a maximum of fifteen (15). The lower the Working Bank Threshold the higher the coverage will be in the generated sample. Virtual Genesys uses this default during frame definitions, and it can always be modified. To modify the Working Bank Threshold: 1. One the Defaults menu, select Working Bank Threshold to open the definition box. 2. Use the Drop down to select the desired Working Bank Threshold. 3. Select the OK to save the changes and exit the definition box. Exchange Types The Exchange Types, also known as the Bellcore Types, identify the usage designation for an Area Code and Exchange combination. Only those Exchange Types that are identified as being of a residential usage are included in the Genesys database. This definition utility allows the user to modify which of the designated residential Exchange Types are to be included in the sample pulled. Eliminating any of the Exchange Types potentially affects the overall coverage of the sample geography. 1. On the Defaults menu select Exchange Type 2. A check next to the Exchange Type indicates that it will be used when sample is pulled. 3. To remove an Exchange Type, clear the check box by clicking on the desired type. The Exchange Type will not be used. 4. Select the OK button to save the changes and close the definition box. 67 Virtual Genesys Measure of Size The Measure of Size is a weight encoded for each sample record when a sample is generated. The system default is set to Total Households. To modify the default variable used for the Measure of Size during generation: 1. On the Default menu select Measure of Size to open the definition box. 2. Select the variable desired by clicking on it. 3. Select the OK button to save the changes and close the definition box. Utilities View Codebook Virtual Genesys provides a number of pre-compiled reports for reference purposes. These reports are available online and can be viewed at anytime or printed and saved. Reports marked with an asterisk (*) are displayed in PDF format. The reports available are: 1. ADI a. b. c. d. 2. CBSA a. b. c. d. e. f. 3. Census Region / Division 4. County 5. DMA a. Detail* b. Summary by Code c. Summary by Name d. Summary by Rank 6. MSA a. Detail (Old)* b. Summary (Old) c. 7. Prizm (if licensed) a. Codes & Descriptions 8. Time Zone Detail* Summary by Code Summary by Name Summary by Rank CSA Detail* CSA Summary MCSA Detail* MCSA Summary MSA Detail* MSA Summary 68 Virtual Genesys View Codebook - continued To access the Codebook reports: 1. From the Utilities menu select View Codebook to open the Codebook. 2. Click on the desired report to highlight it. 3. Select the View button. View Database The Genesys database can be viewed at the exchange level or for a defined geographic area. The View Database utility allows the user to view all of the geographic and demographic parameters for an exchange or defined geographic area. (Note: A license for additional modules is required to access some data.) View Exchange Information 1. On the Utilities menu, select View Database. 2. Select Exchange. 3. Enter the Area Code and Exchange about which you’d like to display information. 4. Select the View button. 5. The Exchange Report opens for viewing and can be saved to an Excel file. 69 Virtual Genesys Utilities – continued View Database Information for a Defined Area 1. On the Utilities menu, select View Database. 2. Select Summary. The following definition box will open: 3. Click on the Browse button next to the Project ID field to find the Project that contains the Cell for which the Exchange Report will be run. The following window will open: 4. After selecting the desired Project, click the OK button. You will be returned to the View Database Information for a Defined Area definition box. 70 Virtual Genesys View Database Information for a Defined Area - continued 5. Click on the Browse button next to the Cell ID field to find the Cell for which the Exchange Report will be run. The following window box will open. 6. After selecting the desired Cell, click the OK button. You will be returned to the View Database Information for a Defined Area definition box. There are three types of reports that can be generated based on the check boxes selected on the bottom half of the View Database Information for a Defined Area window. a. Summary Exchanges Report (Total in Frame) – Displays cumulative totals for each data field in the report .To get this report leave both check boxes blank. b. Exchanges Report (Total in Frame) – Displays results on every exchange in the frame for each data field in the report. To get this report, place a check in the Include Individual Exchanges check box only. 71 Virtual Genesys View Database Information for a Defined Area – continued c. Exchanges Report (To be Sampled) – Displays results on only those exchanges to be sample for each data field in the report. To get this report, place a check in both check boxes. 6. After the View Database Information for a Defined Area box is filled in with the desired selections, click the View button to open the report for viewing. When the report is open, it can be saved to an Excel file for further analysis or printing. 7. Close the report when done. 8. Select the Close button to exit the View Database Information window. Recreate Sample Files The Recreate Sample File option allows users to recreate the latest sample file for a selected Cell. Any available Sample Format Layout and number of replicates can be selected. Sample File fields can be sorted and various reports can be created. 1. On the Utilities menu, select Recreate Sample file. The following dialog box will open: 72 Virtual Genesys Recreate Sample Files – continued 2. Use the Browse buttons to select the Project and Cell that contain the Sample file to be recreated. 3. Under Generation Parameters, choose the desired Sample Format by browsing the available formats. To view a Sample Format Layout, select the Browse button, highlight the desired file, and then click the OK button. This will populate the Sample Format section with the selected Sample Format. Click the button to view the Sample Format Layout. 4. After selecting the Project, Cell and Sample Format you can change the Number of Reps and the Starting Replicate if desired. 5. Select Sort and Frequency Reports if desired. If the selected Sample Format include UDF’s the Include UDF’s checkbox will be available 6. Select the desired report type, Hit Rate Report or Generations Parameter Report. Click the Print button to open the selected report for printing. 7. Once all fields in the Recreate Sample File dialog box have been populated, click Run to recreate the sample file. 8. You will be prompted for the desired name and location of the recreated Sample file 9. You may get an information message similar to this one: The Virtual Genesys program will not store duplicate phone numbers into database and for some specific instances, the number of pieces available for sample file recreation can be less than number of pieces being generated. 73 Virtual Genesys Recreate Sample Files – continued 10. After the Recreate process has completed, you will get an info message stating how many pieces were processed and how many written. Select OK to close the info message. 11. Select View File to view the Recreated Sample file of select Close to close the Recreate Sample File dialog box. Store to Database This utility allows users to store to the database phone numbers from Sample files that were generated using the ‘Do Not Store’ option. 1. On the Utilities menu, select Store to Database. The following dialog box will open; 2. Use the ‘Browse’ button to select desired Sample file. Once the Sample file is selected, the informational fields will be automatically populated. The Sample file can be viewed by selecting View File. 3. Click the Store button to store the phone numbers to the database. 4. Once the process has begun, a Stop button will appear in place of the Help button. Click the stop button to stop the Store to Database process 5. You will get a confirmation box asking if you are sure you want to cancel the process. Click Yes to cancel, click No to continue. 6. If you do not stop the process, you will get a confirmation box stating the numbers have been stored in the database. Click OK to close the confirmation box. 7. Click Cancel to close the Store Phone Numbers dialog box 74 Virtual Genesys System Requirements Glossary of Terms Area of Dominant Influence - ADI - An Area of Dominant Influence or ADI is an area of television coverage. ADI's are defined by counties based on surveys of television viewers conducted by the Arbitron Company. From the surveys, a determination is made as to which city's television stations are being viewed by a statistically significant majority of households in a county. The county is subsequently assigned to that ADI. There are over 200 ADI's in the U.S. Due to topography, television signals may not reach all parts of a county resulting in some counties being split and assigned to two or more ADI's. ADI counties are classified into population size groups: "A" Counties in the top 25 metropolitan areas defined by Arbitron (ranked by population). "B" Counties that are not "A" counties that have population of 150,000 or more, or are located in an Arbitron defined metropolitan area of 150,000 or more people. “C" Counties that are not "A" or "B" counties that have a population over 35,000, or are located in an Arbitron defined metropolitan county with population over 35,000. "D" All counties that are not "A", "B", or "C" Counties. Blocks - The smallest level of geography used by the Census Bureau to report and collect Census Data is a Block. A Block is an area about the size of a city clock. For the 1990 Census there were approximately 8 million Blocks. Due to confidentiality problems associated with reporting data at this level, and the large file size created by Block level statistics, some Census information is not available for Blocks. Blocks are identified with three digit numbers in a range from 100 to 999. Block Groups - A Block Group is an area consisting of groups of Blocks. The first digit in the Block Number identifies the Block Group. For example, Block Group 3 consists of all Blocks in the range 300 to 399. There are about 230,000 Block Groups in the U.S. Aggregations of Block Groups create Census Tracts and Block Numbering Areas. Block Numbering Areas (BNA) - In non-metropolitan counties the Census Bureau has created Block Numbering Areas (BNA). A BNA is an area equivalent to a Census Tract, and like Census Tracts they do not cross county boundaries, but may cross city, town, or township boundaries. A BNA is identified with a similar numbering scheme as Census Tracts and occur in a range of 9501.00 through 9989.99. There are about 12,000 BNA's nationwide. Prior to the 1990 Census BNA's did not exist in all non-metropolitan counties. With the 1990 Census there are now Census Tracts or BNA's that cover the entire U.S. Carrier Route - A Carrier Route is the specific delivery route followed by an U.S. Postal Service Mail Carrier. Bulk mailers who send large volumes of mail are required to sort by Carrier Route and append an additional 2 digits to the ZIP+4 code. The additional 2 digits indicate the Delivery Point, which is the actual stop on the Mail Carrier's Route. 75 Virtual Genesys Core Based Statistical Areas (CBSA) Metropolitan Areas generally consist of a population nucleus and the surrounding area that has an economic and social relationship with the nucleus. The Office of Management and Budget defines metropolitan areas and has set the standards for Core Based Statistical Areas. Analyzing population and commuting data collected during the 2000 Census developed the standards for CBSA’s. CBSA’s consist of at least one central county containing an Incorporated Place or Census Designated Place with a population of at least 10,000. CBSA’s will include adjacent counties if at least 25 percent of the employed residents of that county work in the central county and/or 25 percent of the workers in the adjacent county reside in the central county of the CBSA. All CBSA’s are defined at the county level except for those that are located in the six New England states. These CBSA’s are known as New England City and Town Areas (NECTA) and are defined by cities and towns. CBSA’s are divided into two categories – Metropolitan Statistical Areas and Micropolitan Statistical Areas. CBSA’s incorporate a new 5 digit-coding scheme, unique across both Micropolitan and Metropolitan Statistical Areas. Metropolitan Statistical Area – a Core Based Statistical Area associated with at least one urbanized area that has a population of 50,000 (based on the 2000 Census). The Metropolitan Statistical Area comprises the central county or counties containing the core, plus adjacent outlying counties that have a high degree of social and economic integration with the central county as measured through commuting. As of June 6, 2003, there are 362 Metropolitan Statistical Area’s in 1,090 counties and account for 83% of the US population. 49 of these MSA’s are new and there are some changes in the county composition for the old MSA’s. Micropolitan Statistical Area – a Core Based Statistical Area with at least one urban cluster that has a population of 10,000 but less than 50,000 (based on the 2000 Census). The Micropolitan Statistical Area comprises the central county or counties containing the core, plus adjacent outlying counties that have a high degree of social and economic integration with the central county as measured through commuting. As of June 6, 2003, there are 560 Micropolitan Statistical Areas (all new) in 674 counties and account for 10% of the US population. Some of the larger Metropolitan Statistical Areas are subdivided into Metropolitan Divisions. In these instances, the Metropolitan Divisions tend to mirror the “old” MSA geography. These larger Metropolitan Statistical Areas are similar in geographic composition to the “old” Consolidated Metropolitan Statistical Areas (CMSA). Census Tracts - A Census Tract is an area used by the U.S. Bureau of the Census to collect and tabulate Census data. A Tract generally contains between 2500 and 8000 persons. Census Tracts do not cross County boundaries, but can cross City, Township, and Town boundaries. Census Tract boundaries usually remain permanent for about 10 years and change only at the onset of the decennial Census. Boundary changes that occurred between the 1980 and 1990 Censuses include tracts being split into two or more tracts, tracts that were combined or aggregated, and the creation of new tracts. There are approximately 50,000 Census Tracts in the U.S. Census Tract numbering consists of a 4 digit number with a 2 digit suffix, such as 1016.01 and have a Range from 0001.00 to 9499.99. A suffix of .99 indicates a tract containing the population aboard one or more civilian or military ships, but contain no households. Suffixes between .80 and .98 identify 1990 Census Tracts that were revised or created between the time the 1990 Census was collected (Pre-Census) and when it was tabulated (PostCensus). A tract with a suffix of .80 through .98 have very few, if any, households or population. Additionally, .80 through .98 suffixes did not exist during the data collection phase of the 1990 Census and may be missing from databases using Pre-Census geographic information. Census Tracts exist only in Counties in Metropolitan Areas and in other densely populated Counties. 76 Virtual Genesys Congressional Districts - A Congressional District is a geographic area represented by an elected member of the U.S. House of Representatives. There are 435 Congressional Districts in the U.S., which are apportioned to each state based on their 1990 Census population. The states create Congressional Districts by aggregating Census Blocks, or Voting Districts. A Congressional District on average contains approximately 570,000 people. The 103rd Congress, which took office in January of 1993, is the first to represent Congressional Districts created using data from the 1990 Census. Congressional Districts can cross city, town, township, and county boundaries, but do not cross state boundaries. Congressional Districts in rural parts of states may be made up of whole counties, while those in urban and suburban areas tend to split counties, cities, etc. Designated Market Area - DMA - Designated Market Areas (DMA's) are areas of television coverage similar to ADI's except they are based on surveys conducted by the A.C. Nielsen Company. Like ADI's, DMA's are county based and some counties are split. There are over 200 DMA's in the U.S. and are also classified into size groups: "A" Counties that are in the top 21 Metropolitan Areas (ranked by households). "B" Counties that are not "A" counties that are in Metropolitan Areas with greater than 85,000 households. "C" Counties that are not "A" or "B" counties that have more than 20,000 households, or are in Metropolitan Areas with greater than 20,000 households. "D" Counties that are no "A", "B", or "C" counties. FIPS State/County Code - Every county in the U.S. has a unique FIPS Code, assigned by the Federal Government. The FIPS Code is always 5 digits long, where the first 2 digits signify the state and the last 3 digits in signify the county. Metropolitan Statistical Areas (MSA) - The basic concept of a metropolitan area is one of a population nucleus and the surrounding territory that has an economic and social relationship with the nucleus. The Office of Management and Budget defines metropolitan Areas. In most of the U.S., MA’s are defined by county. In order for an area to be designated metropolitan, a Central County must first be established. A Central County is a county that contains a Central City of at least 50,000 people. In addition, counties contiguous to the Central County can also be designated metropolitan, if commuting patterns indicate an economic relationship with the Central County and, if population density requirements are met. A county may also be designated an MA if it contains a Census defined Urbanized Area of 50,000 or more people and has a total MA population (including surrounding counties) of at least 100,000. If a Metropolitan Area, as defined above, has more than 1 million people, and if commuting patterns indicate an economic relationship with adjacent MA 's, an extended metropolitan area is designated and is referred to as a Consolidated Metropolitan Statistical Area (CMSA). The component MA's that make up the CMSA are referred to as Primary Metropolitan Statistical Areas (PMSA). All other MA's in the U.S., that are not components of CMSA's are subsequently called Metropolitan Statistical Areas (MSA). 77 Virtual Genesys In New England, towns and cities have created governmental and administrative powers rather than counties. Therefore, in New England, MA's are defined by Towns and Cities and the MA standards are different than the County based standards used in the rest of the U.S. In order to normalize the MA definition, the Office of Management and Budget has established New England County Metropolitan Areas (NECMA). There are over 300 Metropolitan Areas in the US. An MA is identified with a 4-digit FIPS code. If the fourth digit of the FIPS code contains a 3 it signifies that the MA is a NECMA. A 2 in the fourth digit of the FIPS code identify CMSA's. Metro Status Code - The MET Status code is a one-digit code assigned by MSG. It takes the exchange and describes the area in relationship to the MSA. Code Description of where the HH’s reside 1 In the Center City if an MSA 2 Outside the Center City of an MSA, but inside the county containing the Center City 3 Inside a Suburban County of the MSA 4 In an MSA that has NO Center City 5 Not in an MSA Minor Civil Division - Minor Civil Divisions (MCD's) exist only in 28 states of the U.S. MCD's have legal boundaries and are known under various terms including towns, townships, boroughs, cities, etc. Census Tract boundaries generally correspond to MCD boundaries, but Census Tract boundaries may cross and can include more than one MCD. In states without MCD's the Census Bureau has created Census County Divisions (CCD). A CCD is an area created using combinations of Census Tracts, has no legal boundaries, and functions primarily for the collection and tabulation of Census statistics. There are 30,000 MCD's and 5,000 CCD's in the U.S. Nielsen County Size - The Nielsen County Size is a one-digit code assigned by A.C. Nielsen. Nielsen Code A Description Counties belonging to the top 21 metro areas (based on the Household counts from the census) B Counties not included in "A" that are in a metropolitan area with more than 85,000 Households C Counties not included in "A" or "B", that either have more than 20,000 households or are in metropolitan areas with more than 20,000 households D All remaining counties Place - A Place is defined as an incorporated place with an active government and with defined geographic boundaries such as a city, town, village, etc. Places may be subdivisions of MCD's, or in some situations they are the same as MCD's. In addition, the Census Bureau recognizes unincorporated places that have no defined boundaries or government. These are known as Census Designated Places (CDP). There may be a relationship between Place boundaries and Census Tract boundaries, but Tract and Place boundaries do not necessarily correspond. There are 23,000 Places in the U.S. 78 Virtual Genesys Replicate - A replicate is a representative subset of the entire sample file, where each of these subsets is representative of the original sample file. For example, if 10% of your entire sample file was in California, then 10% of the phone numbers in each replicate will also be in California. ZIP Codes - ZIP is an acronym for Zone Improvement Plan. The U.S. Postal Service introduced ZIP codes in the early 1960's as a means of improving mail delivery. ZIP code boundaries change often and can cross city, town, township, and county boundaries, and in rare situations cross state boundaries. There are roughly 40,000 ZIP codes in the U.S. However, approximately 10,000 ZIP codes are non-delivery ZIP's consisting of Post Offices with P.O. Boxes only and businesses or office buildings with high volumes of mail. Nondelivery ZIP codes do not have any households or population associated with them. ZIP codes are 5 digit numbers and occur in a range from 01001 to 99999. The first digit indicates one of ten geographic regions of the U.S. The next two digits indicate smaller geographic regions within a State. The first three numbers combined are the Sectional Center Facility (SCF), which is a facility where mail is sorted before it is sent on to local Post Offices. The fourth and fifth digits of the ZIP code identify the local Post Office. ZIP+4 - ZIP+4 codes are a 4-digit suffix to ZIP codes that allow for more detailed sorting of mail. The first two digits of the +4 code are a Section, which may be a group of streets, several city blocks, a housing development, an apartment complex, or an office building, etc. The last two digits are the Delivery Segment which indicate a hundred block range, a side of a street, a floor of an office building, a building in an apartment complex, or a post office box, etc. There are over 25 million ZIP+4 codes in the U.S. 79